Kimkim Trip Reviews for France

4.8
Based on 379 ratings
Read 379 verified reviews by travelers who booked their trip to France on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Memorable 2 week family trip to South of France
France | Jun 19 - Jul 3, 2023

Lynn
Lynn M.
Fort Lauderdale, FL | Reviewed on Jul 05, 2023
Our family decided to take a trip together: my husband and myself, 2 sons and significant others. We spun our wheels trying to make decisions about where to go, where to stay and what to do and who would drive. Fortunately we ended up on kimkim.com and within 24 hours had a full itinerary planned. We went back and forth a few times with Audrey until we had a plan that covered all our wishes. She helped us out a few times during the trip as well with some minor things. Rather than rent a... Read more

Our family decided to take a trip together: my husband and myself, 2 sons and significant others. We spun our wheels trying to make decisions about where to go, where to stay and what to do and who would drive. Fortunately we ended up on kimkim.com and within 24 hours had a full itinerary planned. We went back and forth a few times with Audrey until we had a plan that covered all our wishes. She helped us out a few times during the trip as well with some minor things. Rather than rent a car, we hired drivers for travel between cities and for private tours. That was a great decision that saved us fights, parking, navigation, and as a bonus included a lot of local knowledge. We stayed in 5 hotels (****) in Nice, Cannes, Marseille, Arles and Avignon. Highlights of the trip included: Monaco & Eze, Roussillioin's Ochre hills which we hiked, the market in Arles on Saturday morning (the most authentic market we visited), St Paul de Vence, Grasses (interesting tour of the perfume factory and town), our boat cruise with Captain Renauld in Nice, olive oil factory & tasting at l'Angandau in Le Beau de Provence and swimming in the gorgeous waters in Cannes and Nice. All our drivers were great: Cathy, Arnaud, Thierry, Peggy. We kept in touch via WhatsApp when they would drop us off so we could do our thing and then they'd circle back to pick us up. Parking was challenging in most cities so we were very happy to not have to deal with that. I have since recommended kimkim to several friends. It saved us hours of work and certainly some arguments since the planning was done by the local pros! Will definitely use them again.

Hotel Review
Hotel de Cambis
Avignon

Great location in Avignon. It was recently renovated so nice and clean inside and modern. Staff was friendly and helpful. The room doesn't have a fridge but they provided one to us upon request. A nice breakfast was included with very good staff, and there was an additional modern lounge nearby where we could do some work. Wifi was good. The only challenge is there are some stairs that you have to get your luggage up. I'm sure the staff would help if required.

Authenticity & Character
New clean and modern inside...fresh smelling
Location
Within the walled city of Avignon. Easy to walk anywhere. Not noisy...windows blocked noise.
Staff
Breakfast staff and front desk staff all very nice and helpful.
Cleanliness & Comfort
Decent sized room with queen bed. Safe in closet. Received a mini fridge upon request.
Activity Review
Sunset cruise
Sunset cruise
France

Our flight to Nice was cancelled so this trip was delayed one day, but they were able to accommodate us with no problem. Captain Renauld was very fun, experienced, and knowledgeable about the area. We felt very confident with him. He took us to a cove where we were able to snorkel for a short time. The water was very fresh and he enticed some fish to us, with some food. Champagne was served. One of our group gets motion sick and he was considerate and helpful. It was a calm cruise for most of the time until he gave us a bit of a thrill ride with lots of splashing and soaking which added to our adventure. Highly recommended. A nice way to kick off your vacation upon arrival.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 06, 2023

Dear Lynn,
Thank you for your feedback. It was a real pleasure to organize this trip for your family.
I wish you all the best.
Audrey

Exceptional!
France | Jun 18 - Jun 30, 2023

Carla
Carla W.
Canada | Reviewed on Jul 04, 2023
This was the first time I used a company such as KimKim to help plan our holiday. - it will not be our last!! I had a family member use another agency for a trip to France (same region I travelled to) who suggested I look into it - I contacted her recommended agency and after a few correspondence and Zoom calls - I felt more confused and unheard.
I reached out to KimKim just so see what the experience was like... I was connected with Josee, who after a couple of correspondence, sent me...
Read more

This was the first time I used a company such as KimKim to help plan our holiday. - it will not be our last!! I had a family member use another agency for a trip to France (same region I travelled to) who suggested I look into it - I contacted her recommended agency and after a few correspondence and Zoom calls - I felt more confused and unheard.
I reached out to KimKim just so see what the experience was like... I was connected with Josee, who after a couple of correspondence, sent me suggestions and recommendations tailored exactly to what I shared with her.
Josee arrived private car service between hotels and train stations - this is a must! Her hotel suggestions were fantastic.
Highlights were our Segway tour in Nice, such a fun way to explore.
In Avignon, we lucked out with no one else on our tour for the morning - Josee had us with the company, A La Francaise Provence, the Highlights of Provence: Les Baux & Chateuxneuf du Pape tours. - the best day. In the quarry - Carrieres des Lumieres - unforgettable!!
Hotel in Avignon.. Hotel de l'Europe - unbelievable! gorgeous!
In Paris, at Josee's recommendation we had a guided wine and cheese tasting workshop - at La Ferme du Faubourg - on our own, we would never have booked this - it was one of the best things we have done!!!
While in France... I already started plotting my return trip next year with the help of Josee and KimKim.
A service highlight of KimKim was - initially I had shared a budget that I wanted to fall into - along the way.. my wishes got more and more grand.. and Josee always insured that we stayed within... delicately she kept on budget!

Hotel Reviews
Hotel Villa Victoria
Nice

Very good location - courtyard is beautiful. Lovely to have breakfast in! Sadly the room was a little bit of a let down. Granted, size wise for Europe it was a good size! Bathroom was also very sizable. But the room itself was not comfortable. The location is very good - close to Old Town, train station and the waterfront! All walkable within 10 mins.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel d’Europe
Avignon

Loved everything about this hotel. It was gorgeous. Room was inviting, comfortable and sizable! Our room had a small balcony overlooking the courtyard.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Favart
Paris

After figuring out the Metro - this hotel is perfectly situated. Close enough to access everything by a short Metro ride. Room was small - smaller than expected for Paris. But beautifully decorated and fully of character. The small Wellness Centre in the basement is a gem!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour of Nice on a Segway!
Tour of Nice on a Segway!
Nice
Quality of Experience
Guides, Drivers and Staff
Transport
Monaco, Eze and La Turbie Tour Private Tour
Monaco, Eze and La Turbie Tour Private Tour
France

This was not our favorite - we changed the private tour to be Eze and Menton - this was prearranged with KimKim and the travel company. When we were driving to Eze the driver was talking about a perfume tour that EVERYBODY loves... so he dropped us off there - with many other large coach buses. He said he would wait for us and then we would go to Eze. We decided not to do the tour and when to carry on to find the driver. We looked for over 20 mins for him. When we located him - we started on our trek to Eze. With the tour we had tickets for the gardens at the top. - so our tour guide walked us directly up there - it was a step trek.... we walked around the gardens (while he waited for us) we then walked straight down. - we did not see Eze.. it was a mission to the top then to the bottom. When we arrived in Menton - the driver parked close to the old town area and said we had 10-12 mins... once my husband and I headed into the old town - we decided that we wanted to stay - and had the driver leave us there. We spent the afternoon strolling around and took the train home.

Quality of Experience
Guides, Drivers and Staff
Transport
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

This exceeded our expectations - it was a fabulous way to end our holiday. The food was delicious, wine even better... service was superb!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A full day Tour in the Alpilles : Les Baux & Châteauneuf du Pape
A full day Tour in the Alpilles : Les Baux & Châteauneuf du Pape
France

My favorite day of the trip!!! Loved everything about it! Les Baux and Carrieres des Lumieres - unforgettable! In the afternoon we had the wine tour of Chateauneuf du Pape - we visited two wineries, both delicious wines.. but educational. The second winery was were we had a little wine class.. learnt so much!!

Quality of Experience
Guides, Drivers and Staff
We had the same guide in the morning and afternoon - he was very very kind. Knowledgeable, attentive - excellent.
Transport
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Jul 05, 2023
Bonjour Carla!
Thank you so much for sharing your comments and your enthusiastic feedback on your trip to France! It was a delight to organize your itinerary and I hope you went back home with lots of great memories! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Do not hesitate to reach out again for your trip next year! Id be happy to help organise another quality trip and would love to...
Read more

Bonjour Carla!
Thank you so much for sharing your comments and your enthusiastic feedback on your trip to France! It was a delight to organize your itinerary and I hope you went back home with lots of great memories! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Do not hesitate to reach out again for your trip next year! Id be happy to help organise another quality trip and would love to meet you in person in our part of France ! (I am in the Beaujolais region)
Thanks again for your trust in Kim Kim and in our team !
Josée

Audrey has changed the way I will plan trips ...
France | Jun 19 - Jul 3, 2023

Eric
Eric M.
Fort Lauderdale, FL | Reviewed on Jul 04, 2023
Audrey has changed the way I will plan trips for every. Audrey organized a trips for my extended family of 6. Each with different expectation, ages, etc. Miraculously within a few days working with us, she created an itinerary that pleased everyone! I couldn't even do that. Audrey saved us so much time and so many discussions. Audrey was patient and very knowledgeable about the area. She made us discover some of her secret destinations that only the locals would know. Once we confirmed the... Read more

Audrey has changed the way I will plan trips for every. Audrey organized a trips for my extended family of 6. Each with different expectation, ages, etc. Miraculously within a few days working with us, she created an itinerary that pleased everyone! I couldn't even do that. Audrey saved us so much time and so many discussions. Audrey was patient and very knowledgeable about the area. She made us discover some of her secret destinations that only the locals would know. Once we confirmed the itinerary, Audrey made all the bookings and reservations. On top of that Audrey continued to inform us of the next event, transportation, etc during the trip. She handled changes, issues, etc as well.

I just cannot say enough good things about Audrey and KimKim.

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 05, 2023

Dear Eric,
Thank you. It makes me so happy to read your message.
It was a real pleasure to organize this trip for your family, and I'm delighted you enjoyed it.
I remain at your disposal if you consider another trip to France.
I wish you all the best.
Audrey

Great planning and support!
France | Jun 26 - Jul 1, 2023

Celestine
Celestine M.
Franklin, MA | Reviewed on Jul 03, 2023

Sarah was a fantastic planner as well as a support system for the trip. I have a "late" family. We are always running a bit behind as we are "stop and smell the roses" kinda of people. Sarah helped us make our appointments and keep all the vendors informed. That plus Jane helping us get new tickets for the train at the very last minute, were invaluable.

The trip was epic. We will DEFINITELY be using Kim Kim again.

Local specialist: Sarah Metrat
Sarah
Sarah Metrat
Local specialist in Lyon | Replied on Jul 11, 2023

Celestine, thanks so much for your answer, you were the best "stop and smell the roses" travellers! It was so fun working with you on this fabulous experience !! Thanks for your trust !

Our itinerary is well planned thanks to Lis!...
France | Jun 25 - Jul 2, 2023

Diana
Diana S.
Irvine, CA | Reviewed on Jul 03, 2023
Our itinerary is well planned thanks to Lis!
We enjoyed history , landscape, food and weather of Provence in our one week stay at Saint Remy. Our driver/guide Sophie is very pleasant and accommodating, her company is a plus in our trip. We will definitely recommend our friends to try Kimkim service.
Read more

Our itinerary is well planned thanks to Lis!
We enjoyed history , landscape, food and weather of Provence in our one week stay at Saint Remy. Our driver/guide Sophie is very pleasant and accommodating, her company is a plus in our trip. We will definitely recommend our friends to try Kimkim service.

Hotel Review
Le Vallon de Valrugues & SPA
Saint-Rémy-de-Provence

The hotel has supreme services. Room is comfortable. We love the overall environments.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lise Troulier

A world class trip - Thanks Manon & KimKim.
France | Jun 16 - Jul 11, 2022

C
Christian J.
Portland, OR | Reviewed on Jul 02, 2023

Our trip in France was part of a larger trip throughout Europe. That said, our time in France, thanks to KimKim and our guide Manon was far beyond anything we could have expected. Manon got to understand what we were looking for in a trip and gave us that exact thing at the right pace for us to all have a wonderful time. I'm currently planning a trip to India using KimKim, because of the great experience I had last year in France

Local specialist: Manon Broquerault
Manon
Manon Broquerault
Local specialist in Paris | Replied on Jul 10, 2023

Hi Christian, it is lovely to read you had an amazing time in France! Thank you so much for your feedback and bon voyage en Inde!

GO TO FRANCE ASAP
France | Jun 16 - Jun 24, 2023

Ashley
Ashley S.
Galveston, TX | Reviewed on Jul 01, 2023
Our trip to France was better than possibly imaginable. We fell in love with the French culture and way of life, the way things are not rushed, and how everything is meant to be enjoyed. The food was amazing. The history was rich. The people were so nice. The times spent were priceless. Special thanks to Lise and her team, as they were always attentive, quick to respond, and planned everything perfectly. Read more

Our trip to France was better than possibly imaginable. We fell in love with the French culture and way of life, the way things are not rushed, and how everything is meant to be enjoyed. The food was amazing. The history was rich. The people were so nice. The times spent were priceless. Special thanks to Lise and her team, as they were always attentive, quick to respond, and planned everything perfectly.

Hotel Review
Boutique Hotel Cezanne
Aix-en-Provence

Absolutely beautiful with high quality accommodation and amenities.

Authenticity & Character
High quality local product amenities
Location
Central to Aux and easy to walk
Staff
24/7 staff available
Cleanliness & Comfort
The best place we stayed in France!
Activity Reviews
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

This river cruise was amazing. The food was so good, the drinks did not stop coming, and the views were gorgeous. We had a live singer and she was brilliant.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Le Louvre Private Tour
Le Louvre Private Tour
Paris

Our guide was so knowledgeable and kind. She really took what we wanted to see into consideration and was amazing to have.

Quality of Experience
Guides, Drivers and Staff
Transport
Paris Macaron Baking Class
Paris Macaron Baking Class
Paris

Fred was amazing. So fun and easy to work with. I would recommend him to anyone! @fredandbreakfast

Quality of Experience
Guides, Drivers and Staff
Transport
Easy to reach by metro
Local specialist: Lise Troulier

Memorable and active week in Provence
France | Jun 20 - Jun 29, 2023

Anne-Marie
Anne-Marie G.
Austin, TX | Reviewed on Jun 30, 2023
We enjoyed the hotel and boat ride in Marseille. It was nice for everything to be walking distance. We also loved staying in Moustiers St Marie and the activities near there. Le Jas du Colombier was perfect to walk to town and hang out by the pool. The canyineering with Armand from the Verdoniers was epic. Our kids loved that so much. The kayaking with Christophe of Aquattitude was also a favorite. The horseback riding was a bit of a long and hot day for beginners. Same with biking, it was... Read more

We enjoyed the hotel and boat ride in Marseille. It was nice for everything to be walking distance. We also loved staying in Moustiers St Marie and the activities near there. Le Jas du Colombier was perfect to walk to town and hang out by the pool. The canyineering with Armand from the Verdoniers was epic. Our kids loved that so much. The kayaking with Christophe of Aquattitude was also a favorite. The horseback riding was a bit of a long and hot day for beginners. Same with biking, it was really hot and a bit challenging for the kids. We appreciated seeing the region from all these vantage points. It is really important for you to share any necessary info to be prepared ahead of time, since we are not in direct contact with the guide.

Hotel Reviews
Maison Saint Louis Vieux Port
Marseille

Great location in the middle of the city. Clean and comfortable. Convenient to everything.

Authenticity & Character
Architecture
Location
Walkable
Staff
Cleanliness & Comfort
Le Jas du Colombier
Moustiers-Sainte-Marie

We had a huge house to ourselves. Very well equipped to cook and wash clothes. We loved the salt water pool at the end of a long hot day. The views are amazing and we enjoyed eating meals outside. It is really more of a house rental, not a hotel. This should be more clear for setting expectations.

Authenticity & Character
A but cluttered with their personal items but we really enjoyed our stay.
Location
Walkable to village center
Staff
Jeanine is very welcoming.
Cleanliness & Comfort
Comfortable beds
Activity Reviews
Half-Day morning Cruise to Calanques National Park - small group
Half-Day morning Cruise to Calanques National Park - small group
Marseille

Fun ride and swim, but captain was not not sharing a lot of info.

Quality of Experience
Guides, Drivers and Staff
More friendly and sharing info
Transport
We walked there
A day in Moustiers-Sainte-Marie
A day in Moustiers-Sainte-Marie
Moustiers-Sainte-Marie

Tons to see and do. Truly a gorgeous village. The hike to the church at the top earns you ice cream.

Quality of Experience
Guides, Drivers and Staff
Transport
Canyoneering in the Verdon Gorges
Canyoneering in the Verdon Gorges
France

A big hit with our entire family.

Quality of Experience
Guides, Drivers and Staff
Armand was so friendly and able to adapt to each persons ability.
Transport
Horse riding in the Gorges, full-day
Horse riding in the Gorges, full-day
Moustiers-Sainte-Marie

A bit too long and not as scenic as expected. We were supposed to bring our own lunch, would have been better if provided because travelers don’t typically have packs for lunches.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-day Canoë kayak Excursion in the lower Verdon canyon
Half-day Canoë kayak Excursion in the lower Verdon canyon
France

Gorgeous view of the canyon and great explanations.

Quality of Experience
Guides, Drivers and Staff
Christophe from Aquattitude was phenomenal.
Transport
Mountain-biking around the lake
Mountain-biking around the lake
France

A bit long and challenging for our kids. We enjoyed the picnic at the lake and biking through the region.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Jul 04, 2023
Bonjour Anne-Marie,
Thank you for this detailed review of your trip to Southern France in June! I am glad you enjoyed the knowledge and the professional behavior of the local guides you met in the Verdon region with your family. I note that we could have shared more necessary info to be prepared beforehand. We will continue improving our digital travel booklets, especially regarding outdoor activities requiring sharing of any specifications.
ça a été un plaisir de vous avoir comme voyageurs....
Read more

Bonjour Anne-Marie,
Thank you for this detailed review of your trip to Southern France in June! I am glad you enjoyed the knowledge and the professional behavior of the local guides you met in the Verdon region with your family. I note that we could have shared more necessary info to be prepared beforehand. We will continue improving our digital travel booklets, especially regarding outdoor activities requiring sharing of any specifications.
ça a été un plaisir de vous avoir comme voyageurs. Tout comme Christophe, William et vos hôtes qui me disent avoir passé de très agréables moments en votre compagnie.
Kind regards,
Simon

Everything was great. We loved the tours we ...
France | Jun 5 - Jun 15, 2023

Maria
Maria A.
Dallas, TX | Reviewed on Jun 28, 2023
Everything was great. We loved the tours we went on, all the people who were the guides were so personable and knowledgeable! We did not love one of our hotels and let Audrey know and she was able to find us another much better accommodation. Audrey was very responsive when we had questions. We were disappointed one day when their was a National protest and we did get to see Versailles or use our tickets up to the Eiffel Tour. We were able to book a few other things however. Read more

Everything was great. We loved the tours we went on, all the people who were the guides were so personable and knowledgeable! We did not love one of our hotels and let Audrey know and she was able to find us another much better accommodation. Audrey was very responsive when we had questions. We were disappointed one day when their was a National protest and we did get to see Versailles or use our tickets up to the Eiffel Tour. We were able to book a few other things however.

Hotel Reviews
Palais Saleya Boutique Hôtel
Nice
Authenticity & Character
Location
In old town close to everything.
Staff
Cleanliness & Comfort
Terrass Hotel
Paris
Authenticity & Character
Location
We asked to be in Montmartre, so it was our fault, but we felt like we were out of the loop of things being far removed from most of the places we wanted to visit. Traffic was so bad getting back in to the heart of the city that we were discouraged going back later in the evening into Paris central.
Staff
Cleanliness & Comfort
Le Bayeux 3*
Bayeux

We were very unhappy with this hotel. Upon arrival we were ushered up to the second floor, and the carpet up the staircase, and up to our room was filthy and stained. Everything smelled really bad also. It was the only hotel we were extremely disappointed in. Even when they gave us a different room that had been remodeled, the overall appeal of the whole hotel was very unfavorable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jun 29, 2023

Dear Maria,

Thank you for your feedback.
It was a real pleasure to organize this stay for your family.
I am again sorry that the first hotel in Bayeux was not to your liking. Good thing the hotel manager upgraded you to her other one.
I hope you enjoy your stay and come back again.

Kind regards,
Audrey

Valentine and Mathilde were both great. We ...
France | Jun 10 - Jun 21, 2023

M
Mike M.
North Andover, MA | Reviewed on Jun 28, 2023
Valentine and Mathilde were both great. We had a few issues pop up and they handled them immediately. Trip was amazing and very thankful we had someone to help with any issue that popped up. Read more

Valentine and Mathilde were both great.

We had a few issues pop up and they handled them immediately. Trip was amazing and very thankful we had someone to help with any issue that popped up.

Hotel Review
216-Suite Vintage Spirit un charme fou
Paris
Location
Cleanliness & Comfort
Activity Review
Louvre Private Family Adventure
Louvre Private Family Adventure
Paris

Alexandra was an amazing host who kept our 4 and 7 year old entertained throughout. She was very informative for any questions adults had but being able to make the experience exciting for our two kids was unimaginable. Cannot recommend her enough

Quality of Experience
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 07, 2023

Hello Mike & Jamie,
"Merci beaucoup" for your review.
We hope that you enjoyed France & spent some great holiday. We were happy to assist you during your trip.
See you soon in Europe,
Valentine

Excellent Tur du Mont Blanc trip
France | Jun 19 - Jun 25, 2023

D
David M.
Oakland, CA | Reviewed on Jun 27, 2023

My daughter and I just returned from an exceptional Tur du Mont Blanc hiking trip. We arranged the trip 4 months in advance, and even at that point most companies we contacted told us it was too late for this season and that we should work on going the next year. The local agent Julien who we worked with was confident from the start that he would be able to arrange our trip and he was able to find a route and hotels that worked with our time constraints. I highly recommend Kimkim and Julien and will definitely contact Kimkim again for any future trips.

Local specialist: Julien Hunerfurst

Lise did a good job in putting together a mem...
France | May 22 - Jun 6, 2023

Mark
Mark K.
Highlands Ranch, CO | Reviewed on Jun 22, 2023
Lise did a good job in putting together a memorable trip to France and we would use her services again. The reason for a 4 instead f a 5 was her lack of timely responsiveness. The tours, drivers, and guides she used were great. There were only 2 problem with these. One driver had the wrong time but was able to get someone else to fill in so it we were only delayed. As we needed to get to the airport the next day, We asked Lise to confirm the driver to the airport to make sure we wouldn't... Read more

Lise did a good job in putting together a memorable trip to France and we would use her services again. The reason for a 4 instead f a 5 was her lack of timely responsiveness. The tours, drivers, and guides she used were great. There were only 2 problem with these. One driver had the wrong time but was able to get someone else to fill in so it we were only delayed. As we needed to get to the airport the next day, We asked Lise to confirm the driver to the airport to make sure we wouldn't have any problems and then they didn't show up at all. s We were forced to call a taxi which Lise reimbursed. Other than that, all went splendidly.

Local specialist: Lise Troulier

Wonderful Trip to France!
France | May 3 - May 11, 2023

L
Lisa C.
San Francisco, CA | Reviewed on Jun 22, 2023
After a few days of getting lost in all the beautiful pictures of different hotels, we decided it might be best to look for a travel agent. We first considered using Kim Kim less than two weeks before our trip, and we already had an idea of what we wanted to do, so we were surprised when we were advised against it. Bastien, the travel agent, took the time to explain why our plan might be improved (the sheer amount of travel time alone was enough for us) by a few places we hadn't previously... Read more

After a few days of getting lost in all the beautiful pictures of different hotels, we decided it might be best to look for a travel agent. We first considered using Kim Kim less than two weeks before our trip, and we already had an idea of what we wanted to do, so we were surprised when we were advised against it. Bastien, the travel agent, took the time to explain why our plan might be improved (the sheer amount of travel time alone was enough for us) by a few places we hadn't previously considered. We took his advice, tweaked the itinerary, talked it through him, and decided this was the way to go! He had a surprisingly quick turnaround and even mentioned an item that might be easier to get on our own rather than through him, which I appreciated since it didn't feel like he was trying to upsell anything. We asked for nicer/posher accommodations (and he delivered).

Once we were there, Mathilde took over as our primary contact and took the time to check in. She was readily available for our few questions and checked on us to ensure everything went smoothly.

The tours were fabulous, and the ONLY thing that made this less than perfect was one tour that offered lunch and champagne tasting. The champagne-tasting part was great, but there was no lunch (pairings only, and the tour guide indicated that she had already informed the agencies). Needless to say, after the hours-long tour, we were starving.

Everything else was spectacular. Highly recommend!

Hotel Review
Divine Comédie B&B Private house & Spa
AVIGNON

This place was gorgeous. The staff was excellent. The breakfast was terrific. The location is super-convenient and private enough to make you feel far away from everything. My kids loved the pictures we sent home - the decor gave the place character. Our new favorite place. Recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 07, 2023

Hi Lisa!

Thank you for this amazing review, I am happy you had such a nice experience and that you enjoyed your trip! I take note of your remarks about the Champagne lunch, it helps us a lot!

All the best in your future travels,
Mathilde

Excellent job for we gave a bit of an unusual order to Joel, as...
France | May 29 - Jun 7, 2023

F
Francois-Xavier M.
Canada | Reviewed on Jun 18, 2023
We gave a bit of an unusual order to Joel, asking him to find and plan a 4 days advanced intensive cooking class in Lyon with some ability to have a bit of English if possible from the teacher. as we are a true Canadian couple - half French and half English ! We also booked a boutique hotel in the Presqu'ile and a quick tour of the city on the first day to get oriented. . Joel was straightforward that was not a usual request, but he has delivered on our request. We had a... Read more

We gave a bit of an unusual order to Joel, asking him to find and plan a 4 days advanced intensive cooking class in Lyon with some ability to have a bit of English if possible from the teacher. as we are a true Canadian couple - half French and half English ! We also booked a boutique hotel in the Presqu'ile and a quick tour of the city on the first day to get oriented. .

Joel was straightforward that was not a usual request, but he has delivered on our request.

We had a fantastic week with 2 chefs (Alice and Basil) that went through Pastries, French classics, desserts and entremets. We also did a day of Lyonnaise cuisine assorted with small plates, some meatless dishes, petits fours, amuses bouches. Extremely fast paced and we went through about 50 total dishes in 4 days - it was difficult, a lot of work but exactly what we had asked and we could not be more happy with this week.

Jean-Alexandre did a good job at the lay of the land for the tour, good recommendations for restaurants and what not to do ! The hotel was well located, boutique with a good bistronomique restaurant, a good breakfast and quiet.

so all in all, it was the first time we worked with Joel and he really came through for this trip and we would not hesitate to have another trip with him and recommend to our close circle.

Well done. Merci.

Hotel Review
Hotel de l'Abbaye
Lyon

Excellent small boutique hotel. good service, good bistro, good breakfast, quiet and decent little bar. It is boutique, so don't expect Sofitel amenities !

Authenticity & Character
Old building renovated with taste.
Location
quiet. close to Perrache.
Staff
Cleanliness & Comfort
quiet. Rooms are sized as per French standards.
Activity Reviews
Cooking class in Lyon
Cooking class in Lyon
Lyon

Excellent class with Alice and Basil. This was advanced, intensive and private 4 day class. We did over 50 recipes over the 4 days declined in several dishes in several meal formats. It is not for beginners and some level of French understanding is a must. If you want to dig deep into French cooking, this is a very good option. Everything was well organized, on time and extremely busy (what we wanted). Thanks for the great week.

Quality of Experience
Food
Guides, Drivers and Staff
Its a Peninsula!  Guided tour of Lyon town center
Its a Peninsula! Guided tour of Lyon town center
Lyon

Jean Alexandre was excellent. What else there is to say ! our 3 hours tour went very well !

Quality of Experience
Guides, Drivers and Staff
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Jun 19, 2023

Bonjour François and Nicole,
Thank you so much for your kind and very positive feedback ! I'm glad that you've enjoyed this multi day cooking class. with Alice. That makes me comfortable to propose it to future travelers who could have the same expectations as yours. Also glad to hear that you've loved Hotel de l'Abbaye. Indeed we don't propose it to all our travelers, as it's a very boutique style one and some people prefer more classical and bigger hotels.
Your comments are definitely very useful for us !
Best
Joel

2 Weeks in France
France | May 30 - Jun 13, 2023

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Jonathan M.
Sugar Hill, GA | Reviewed on Jun 14, 2023
Amandine & team were great at building an itinerary that was packed, but at a manageable pace. A private guide at the Louvre with David was a must as no time was wasted lost in the museum. It was crazy busy during our visit, so having him there to whisk us to the main attractions and to our personal interests made it all the better. Lucey in the Loire Valley and Yann guiding us in Cote Rotie and Beujolais wine tours offered the perfect mix of information and freedom to make day trips... Read more

Amandine & team were great at building an itinerary that was packed, but at a manageable pace. A private guide at the Louvre with David was a must as no time was wasted lost in the museum. It was crazy busy during our visit, so having him there to whisk us to the main attractions and to our personal interests made it all the better. Lucey in the Loire Valley and Yann guiding us in Cote Rotie and Beujolais wine tours offered the perfect mix of information and freedom to make day trips relaxing. The dinner cruise on the Seine in Paris was luxurious. Bastien encouraged us not to skimp on that and I’m glad for it. We got the most inclusive package for the dinner and it was well worth it. Alban in the Alps took the cake for the trip. He led us on a hike overlooking a glacier and offered up a gourmet picnic which included a mix of fruits and vegetables from his own garden. The whole experience at Aguille du Midi far exceeded expectations. All the hotels were clean with friendly and helpful staff in each city visited. We only pivoted once veering off itinerary by taking a “down day” to lounge on the beach in Nice. That turned out to be one of our favorite days. Visiting Cannes was a bust. Red carpet was under plywood. Antibes was just ok. Same for Grasse and Valbonne. St Paul de Vence and Goirdon were gorgeous though as was the Bellet wine tasting. If I were to change anything it would’ve been to do St Paul de Vence/Goirdon/Bellet in one day and have a second beach day in Nice. 4 days in Paris, 4 days in Lyon, 2 in Chamonix and 4 in Nice. I think it was the right number of days. All in all a fantastic trip.

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jun 15, 2023

Bonjour !
Thanks a lot for this nice feedback, I am glad you like France and especialy your experience at Aiguille du Midi :)
Your comments are very helpful for us as they help to improve the quality of our services, thank you for your details on the South of France.
I wish you a nice summer season and nice memories from France !
Amandine

It could have been better ...
France | May 1 - May 28, 2023

Khanh
Khanh V.
Henderson, NC | Reviewed on Jun 13, 2023

Simon and his team provided thorough itineraries however there is no follow up contact from them to check on us, the travelers. With minimal of 4 arrangements with local guides during our 28 day trip, we were very much on our own most of the time. It would be more informative for us to have a guide in a city. We did not expect to have ones in small town or village stays. With the amount of research that we did ourselves, at times we thought that we could have done the trip without having to go with KimKim.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Jul 04, 2023

Bonjour Khanh,
Thank you very much for your feedback and detailed suggestions. I hope you could have enjoyed the itinerary I prepared along with central and comfortable accommodations! It is not always easy to include guides and activities during a self-drive of almost a month time without exceeding the budget or losing the sense of freedom and independence that characterize long-haul travels, but I take your comment into consideration for future travelers.
Kind regards,
Simon

60th Birthday Tour of France
France | May 28 - Jun 10, 2023

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Gregory S.
Cornelius, NC | Reviewed on Jun 13, 2023

Many thanks to Kimkim and Simon for helping us to plan our two-week tour of France to celebrate my wife's 60th Birthday. The full itinerary brought in all the highlights we wanted to view and experience in a thoughtful well laid out order. The top highlight was Mont-Saint-Michel, a true wonder (although it was difficult to choose). The trip started in Paris, we then traveled to Bayeaux, in Normandy, then to the Loire Valley for Chateau tours before traveling to Avignon to experience Provance with the Roman ruins and wonderful wine. It was truly the trip of a lifetime.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Jul 04, 2023

Dear Greg,
Thank you for this detailed feedback about your trip from North to South. We are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
See you maybe another time in other French regions!
Kind regards,
Simon

We loved all aspects of our trip. We fell in ...
France | May 31 - Jun 7, 2023

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Jessy D.
Alabaster, AL | Reviewed on Jun 12, 2023
We loved all aspects of our trip. We fell in love with France- South of France in particular. All our guides were really good. Nichola who did the Luberon villages was exceptional and the older gentleman who did the Saint Remy was our least favorite. LaDemoiselle was exceptional. We loved it. We also loved Le9Opera Hotel. The location of both and the comforts were exceptional. We didnt like the one in Eze- but it was very close to the medieval village and that helped very much.
All our car...
Read more

We loved all aspects of our trip. We fell in love with France- South of France in particular. All our guides were really good. Nichola who did the Luberon villages was exceptional and the older gentleman who did the Saint Remy was our least favorite. LaDemoiselle was exceptional. We loved it. We also loved Le9Opera Hotel. The location of both and the comforts were exceptional. We didnt like the one in Eze- but it was very close to the medieval village and that helped very much.
All our car transport people were reaaly good except the one who picked us from the paris train station in the middle of the night. We had to walk all the way over to the exit close to midnight. Overall an excellent trip.

Hotel Reviews
B&B La Demoiselle
Avignon

The stay was amazing. Our hosts were so gracious in providing home cooked fresh breakfast every morning. Fresh jams, breads and fresh orange juice. Very nice ambience. Our hosts even gave tips on restaurants and museums that we should not miss. We loved our Avignon stay. Will go back there during our next trip!

Authenticity & Character
Simple and elegant
Location
Easy access to everything and walkable to all sites.
Staff
Very Gracious and friendly
Cleanliness & Comfort
Very clean surroundings
La Villa d'Eze
Eze

The room comfort was not that great. Overall crammed. There was a slight mix up in the name on the booking but the host was overly gracious and checked into it and clarified everything to our benefit. But very easy access to Eze village and restaurants. We were planning to be there only for a day. So overall was good.

Authenticity & Character
Just ordinary place
Location
Central but crammed and crowded
Staff
Very helpful and gracious
Cleanliness & Comfort
Rooms were just okay
Le 9Hotel Opera
Paris

This hotel was very clean and very central to all places that we wanted to explore. In the middle of paris and very affordable and the breakfast was unbelievably amazing. The ambience was amazing for the hotel and the breakfast area was very beautiful! The staff were very helpful, kind and friendly.

Authenticity & Character
Breakfast and Decor very French!
Location
Centrally located and easy access to everything in Paris.
Staff
Very friendly and kind
Cleanliness & Comfort
Very clean and loved the french decor
Activity Review
Visit of Luberon & the hilltop villages
Visit of Luberon & the hilltop villages
Avignon

This was the most amazing trip for us. Our tour guide was very knowledgeable about Luberon villages and knew every bit of that area and took us to all the lovely spots and took amazing pictures for us. Gordes was our favorite. We took pictures of the poppy fields and lavendar fields. He even gave us tips on photography.

Quality of Experience
The tour guide was so engaging and his descriptions were very nice
Guides, Drivers and Staff
Outstanding guide
Transport
private tour was amazing
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Jun 13, 2023

Hi Jessy,
Thank so much for your feedback. It really helps to improve our services. I am glad that you had a good time in South France and I'd like to thank you again for adjusting to the updated program for the visits.
Best,
Lucie

Uplifting tour of France, but let down by Kimkim
France | May 28 - Jun 7, 2023

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Daria M.
Immokalee, FL | Reviewed on Jun 11, 2023
As we planned our trip, Clement was helpful and enthusiastic and had very good recommendations for day tours with A la Francaise!, which were excellent. Clement worked hard to meet all our needs and make necessary changes throughout the process. He was accommodating and professional. However, those "people behind the scenes," his colleagues who were in charge of making transportation arrangements or hotel bookings, did not always get it right. We had issues with almost every pickup/drop-off... Read more

As we planned our trip, Clement was helpful and enthusiastic and had very good recommendations for day tours with A la Francaise!, which were excellent. Clement worked hard to meet all our needs and make necessary changes throughout the process. He was accommodating and professional. However, those "people behind the scenes," his colleagues who were in charge of making transportation arrangements or hotel bookings, did not always get it right. We had issues with almost every pickup/drop-off and the emergency numbers we had, especially on the weekend, got us no response from anyone. Luckily, when in Paris, Tony's Car and Limo Service, rose to the occasion and helped us out.

It seems there were some major communication issues within the company and that caused some challenges for us. The day tours Clement arranged were all excellent and our guides were so friendly and knowledgeable.

Kimkim needs to pay careful attention to details, review each itinerary with a fine tooth comb and listen to customer requests. In some instances, two or three requests were made to fix something and it was not addressed. Even while on our trip, we experienced several stressful situations due to lack of coordination on Kimkim's part, causing us to "work" on our own to solve several problems. Overall, our trip to France was amazing, but we will not be using Kimkim for future travels.

Hotel Reviews
Handsome Hotel Paris
Paris

Beautiful hotel, but very tiny rooms. Lovely people who were incredibly helpful. Be prepared to fit only one person and bag in the elevator at a time. Absolutely incredible staff that went out of their way to help. make recommendations and go above and beyond.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bellevue 3*
Amboise

Lovely rooms, easy to walk around town. Lovely staff that were helpful and accommodating. Charming town!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Bordeaux Centre 3*
Bordeaux

Beautiful hotel, very nice rooms. Helpful staff and great lounge area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel CitizenM CDG
Roissy

A theatrical experience! Beautiful accommodations, though a bit overwhelming with all the technology. Staff was incredibly helpful throughout the process. Great location to get to the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hop-on, Hop-off Bus through Paris
Hop-on, Hop-off Bus through Paris
Paris

Fantastic tour of the city!

Quality of Experience
Guides, Drivers and Staff
Transport
Timed tickets to Le Louvre
Timed tickets to Le Louvre
Paris

Magnificent, absolutely magnificent.

Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Tickets
Eiffel Tower Tickets
Paris

Not to be missed!! Amazing and magical experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Cruise on the Seine
Cruise on the Seine
Paris

Totally worth it.. stunning views, breathtaking cruise.

Quality of Experience
Guides, Drivers and Staff
Transport
Versailles Palace Half Day Trip
Versailles Palace Half Day Trip
France

WOW! This was a spectacular tour with a very knowledgeable guide. Fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
The Orsay Museum, timed tickets and audioguide
The Orsay Museum, timed tickets and audioguide
Paris

Magnificent museum that was truly remarkable. Not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer in town
Private transfer in town
France

Driver was prompt and helpful. No problem.

Quality of Experience
Guides, Drivers and Staff
Driver was polite and friendly and helpful.
Transport
Chambord, Chenonceau & Lunch at a chateau - Full Day
Chambord, Chenonceau & Lunch at a chateau - Full Day
France

Amazing tour with Sophie!! Absolutely perfect day and the lunch at the chateau was so special and delicious. Chambord and Chenonceau were breathtaking. A beautiful day not to be missed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Villandry, Azay-le-Rideau and Vouvray wine tour
Villandry, Azay-le-Rideau and Vouvray wine tour
Amboise

Gorgeous day! Again, we had the pleasure of being with Sophie who was enthusiastic. knowledgeable and a pleasure to be with. The Vouvray wine tour, in particular, was a fabulous experience and we loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Beach and Wine full day tour from Bordeaux
Beach and Wine full day tour from Bordeaux
France

This full day tour is great on paper, however, we felt very rushed and did not feel we fully enjoyed each part of the experience. There was a great deal of traffic as we left town, so, perhaps, an earlier departure time might help. The oyster/shrimp tasting was delicious, but we, again, felt hurried to be on our way. Lunch was at the office instead of an outdoor area as we were short on time. The wineries were great, but the stop along the estuary, while lovely, seemed a bit unnecessary. Less "activities" could have made for a more relaxed day where we could fully enjoy and appreciate these special places.

Quality of Experience
More time to enjoy each place/activity. Too rushed and hectic.
Guides, Drivers and Staff
Suzanna was lovely, friendly and enthusiastic. However, she was easily distracted, causing her, at times, to share only a limited amount of information. She had no microphone so everyone could hear her, and had some difficulty managing the GPS causing us to get a little lost.
Transport
Ensuring that the GPS is usable by each guide to help with travel time.
Private transfer in Paris
Private transfer in Paris
Paris

Tony's Limo Company was helpful and professional. Michael was professional and helpful in getting us to the hotel at the airport on our last day, June 5th. However, on May 31st, the driver was late to get us to the train station due to some communication issues and we had on 8 minutes to get to our train with our luggage. Definitely stressful. Tony was great about communication with us and ensured that we had no problem on our return to Paris before our departures. We were very grateful for his assistance!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer
Private transfer
France

Driver was a no show so we had to get our own taxi. Many attempts to contact someone from Kimkim failed. We could not get through or received no responses.

Quality of Experience
Make sure reservations are confirmed and that the driver shows up!
Transport
Discover the wine in St-Emilion
Discover the wine in St-Emilion
France

One of our favorite days! Emilie, our tour guide, was so enthusiastic and knowledgeable. We were so impressed by her and she really made this an amazing experience. St-Emilion is absolutely charming and a fascinating area. This was exceptional.

Quality of Experience
The town is stunning and the wineries were excellent.
Guides, Drivers and Staff
Emilie was outstanding! So charming, helpful and had so much knowledge to share with us.
Transport
Local specialist: Clément Thonneau
Clément
Clément Thonneau
Local specialist in La Rochelle | Replied on Jun 29, 2023
Dear Daria and co, Thank you for your valuable feedback on the trip I helped create for you. I'm delighted to hear that my assistance and recommendations for day tours were helpful and enjoyable. I apologize for the challenges you faced with transportation and hotel bookings, as well as the lack of responsiveness from our emergency numbers. Your feedback is important to us, and we will address these issues to improve our services. I'm glad that despite these challenges, you had an amazing... Read more

Dear Daria and co,

Thank you for your valuable feedback on the trip I helped create for you. I'm delighted to hear that my assistance and recommendations for day tours were helpful and enjoyable.

I apologize for the challenges you faced with transportation and hotel bookings, as well as the lack of responsiveness from our emergency numbers. Your feedback is important to us, and we will address these issues to improve our services.

I'm glad that despite these challenges, you had an amazing trip to France and enjoyed the day tours and friendly guides (even I f I take not that they were not 100% perfect).

Best regards,
Clement

Beautiful France!
France | May 24 - Jun 2, 2023

N
Nancy A.
Prairie Du Chien, WI | Reviewed on Jun 10, 2023
!. Dinner cruise on the Seine - relaxing and beautiful.
2. Culinary tour in the 7th district (where we were staying).
3. Monet's Garden and House - very worthwhile. It was more beautiful than I imagined. Walked around the city of Paris
on our return. The area around the Eiffel Tower was full of people selling trinkets and wine, and seemed kind of
trashy. Notre Dame had a high fence around the renovation, but had lots of information about the project.
4. Normandy Beaches &...
Read more

!. Dinner cruise on the Seine - relaxing and beautiful.
2. Culinary tour in the 7th district (where we were staying).
3. Monet's Garden and House - very worthwhile. It was more beautiful than I imagined. Walked around the city of Paris
on our return. The area around the Eiffel Tower was full of people selling trinkets and wine, and seemed kind of
trashy. Notre Dame had a high fence around the renovation, but had lots of information about the project.
4. Normandy Beaches & American Cemetary - excellant guide, cold and very windy, lots of walking so wear good shoes.
5. Train to Loire valley - Be ready to get off quick, we missed our stop. Wine tasting and touring the vineyards. Stayed in
Sancerre, VERY hilly.
6. Went to a goat cheese manufacturing plant, learned about the process and tasted cheese. I do not like goat cheese,
but the cheese was delicious. Maybe because the French don't pasteurize their cheese. More wine tasting. Guide
was very knowledgeable.
7. Back to Paris to fly to Nice. A beautiful city on the French Riviera. Picture postcard perfect! We shopped, ate, drank
our way across the city. We were fortunate to get a sailboat cruise on the Mediteranean. We ate at a restaurant in
the town of Ese, or EZE. Did not get into the main restaurant , reservations have to be made 6 weeks in advance. The
drive and view were worth it. Spectacular!!!!!

I loved France. It is beautiful, historic. I was prepared to meet people who didn't care for the loud, brash Americans, but everyone was so helpful and nice to us. I would definitely like to go back! I struggled with swollen ankles and blisters from all the walking, but it was worth it.

Hotel Reviews
Hotel Saint-Germain
75007

Very central to what we wanted to do. The staff were helpful and amazing. LOVED THE china and breakfasts in the mornings. Our room was comfortable. The bathroom was tight. I wish they had installed safety bars to use for getting in and out of the shower/tub. It's a long step down when you are wet and slippery.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Panoramic Hotel Sancerre
SANCERRE

Spectacular view of the surrounding area, nice breakfast area. Beds were hard.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean, bed's were too hard. Had a Scandanavian decor/feel.
Westminster Hotel & Spa
Nice

This hotel had the most opulent feel of the 3 hotels in France. It was across from the beach, and promenade. Did not eat here. They have a wonderful spa/swimming pool/sauna facility. Had a wonderful massage there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jun 12, 2023

Dear nancy,
Thank you for your feedback. We can't wait to welcome you again in France!
Regards,
Audrey