Kimkim Trip Reviews for Iceland

4.8
Based on 867 ratings
Read 867 verified reviews by travelers who booked their trip to Iceland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Gummi was an absolute gem. Nothing was too mu...
Iceland | May 18 - May 28, 2024

Gill
Gill M.
United Kingdom | Reviewed on May 29, 2024
Gummi was an absolute gem. Nothing was too much trouble for him and he made sure that each and every person in the group was comfortable with the excursions that we had. His wife Vara came with us too as we were a big group and she added another dimension and took care of the admin.
Gummi's knowledge of Iceland was great and we enjoyed his Trolls and Elves stories on long segments of our travels although I'm not sure we believed all his tales!
Gummi's passion for Iceland was evident as was...
Read more

Gummi was an absolute gem. Nothing was too much trouble for him and he made sure that each and every person in the group was comfortable with the excursions that we had. His wife Vara came with us too as we were a big group and she added another dimension and took care of the admin.
Gummi's knowledge of Iceland was great and we enjoyed his Trolls and Elves stories on long segments of our travels although I'm not sure we believed all his tales!
Gummi's passion for Iceland was evident as was his pride in his country. That came through loud and clear on many occaisions.
A busy trip but a wonderful one.
Thank you to the Kim Kim team and especially thanks to Vara and Gummi
Gill and Maurice

Hotel Review
Hótel Kría
Vík

Excellent food and helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

Much better than I was expecting! It was busy but didn't feel crowded. The drinks from the swim up bar were great!

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave
Katla Ice Cave
Iceland

Quite a long walk to the cave but the staff made sure that I was ok. I have two knee replacements so I am not as agile as i used to be! Cave was good but with our large group was a bit full of people

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jun 02, 2024

Thank you so much for the lovely words Gill, you and Maurice are too nice!
It was absolutely an honor to get to show you around Iceland. What a great group and what a great trip!
We do hope we'll see you guys again, either in Iceland or maybe we'll run into you in the Uk

We and 19 friends had a SUPERLATIVE experienc...
Iceland | May 18 - May 28, 2024

J
J. Tayloe W.
Seattle, WA | Reviewed on May 29, 2024
We and 19 friends had a SUPERLATIVE experience with Gummi. I cannot say in words how effective he was in all respects, as was his assistant Yara. He was great at the outset working with me on agenda. The customized attention he and his team gave from the moment welanded to the last cab ride to airport heading home was great. H em masterfully navigated the bad things that every trip involves, ie Covid case hotel and restaurant reservations that broke down etc. He also has a great... Read more

We and 19 friends had a SUPERLATIVE experience with Gummi. I cannot say in words how effective he was in all respects, as was his assistant Yara. He was great at the outset working with me on agenda. The customized attention he and his team gave from the moment welanded to the last cab ride to airport heading home was great. H em masterfully navigated the bad things that every trip involves, ie Covid case hotel and restaurant reservations that broke down etc.

He also has a great knowledge and sense of humor. All of our group connected with and appreciated him. Kimkim is lucky to contract with him.

Let me know if other questions. Give him a raise

Tayloe Washburn, group leader

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on May 29, 2024

Thank you so much Tyloe. I am truly touched and Yara and I absolutely loved traveling with all of you, every single one.
I'm sad I didn't have time to play petanque with you though, but I guess that's a reason to catch up with you somewhere, sometime again.

Love from Iceland!

Saw Most of Iceland thanks to Duncan & team!
Iceland | May 10 - May 21, 2024

Kay
Kay D.
New Brighton, MN | Reviewed on May 28, 2024
Duncan arranged a very comprehensive/detailed wonderful plan for us to complete Iceland’s ring road! We loved the route, sites, and unique lodging/breakfasts. The car rental process was very efficient and loved the onboard wifi capability. This was our 3rd KimKim trip and we are going to use again! Read more

Duncan arranged a very comprehensive/detailed wonderful plan for us to complete Iceland’s ring road! We loved the route, sites, and unique lodging/breakfasts. The car rental process was very efficient and loved the onboard wifi capability. This was our 3rd KimKim trip and we are going to use again!

Hotel Reviews
Hotel Katla by Keahotels
Vík

Very comfortable lodging with access to lovely dining facility/hot tub/sauna.

Hotel Hallormsstadur
Egilsstadir

Very lovely and large space ‘in the forest’! The hotel had just opened for the season so not many people there yet or lots of staff. But breakfast was grand and staff were very pleasant & helpful!

Authenticity & Character
Location
Abit out of the main town but lovely setting. We loved having access to out doors to sit in the evening!
Staff
Cleanliness & Comfort
Litli Geysir Hotel
Haukadalur

We were early in their season and at their non-connected hotel. It met our needs for 3 people well.

Authenticity & Character
The main hotel/restaurant were very top notch! Right across from the geysers…
Location
Staff
I had misplaced my phone and called after leaving to have them check space. Given lower staffing this took abit of time & a few call backs. But I appreciated their efforts!
Cleanliness & Comfort
Árnanes Country Hotel
Höfn

Really liked the cabin like lodging! Could get a glacier brewed beer when checked in (price reasonable)! Staff lovely and breakfast was tasty/adequate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vogafjós Farm Resort
Myvatn

Very sweet farm setting and decor of ‘cabin’/dining area. Dinner and breakfast were fabulous! Vista of sheep grazing plus seeing their dairy cows get milked/tended to—while overlooking the acreage was very cool (for this ‘farm girl’)!

Authenticity & Character
Lodging was across the road from the dining/reception area. But very pleasant stroll to access or to walk in the eve on paved off road trails.
Location
Staff
Cleanliness & Comfort
Hotel Laugarbakki
Hvammstangi

The hotel is very remotely located and was just getting started with this season. Staff were fine. Breakfast was great—(dinner was OK just not the caliber have been having). We had them move us to a room with 3 separate beds which they did accommodate. It was in a building that did not seem to have others in—so felt abit more isolated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Hellnar
Hellnar

Very pleasant place to rest/refuel! Restaurant and staff were great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Reykholt
Reykholt

Modern lodging with great restaurant/breakfast and staff! Our room was very spacious and included a small table with comfy chairs to enjoy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
22 Hill Hotel
Reykjavík

This was very proximal to walking to sites downtown but we came early and without central reception on site—it was more challenging to call ‘home’. This was one hotel we also were not able to get our 3 ‘separate beds’ but all was very feasible. They were doing major renovations so lots of construction activity in the ‘lobby’. This will be nicer when all renovations are done!

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Vidgelmir cave guided tour
Vidgelmir cave guided tour
Iceland

This was a great educational and physical experience! Guide did a great job preparing us and leading us through activity.

Quality of Experience
Guides, Drivers and Staff
Rye Bread tour (Geothermal bakery)
Iceland

Great job by seasonal staff! Lovely space to wait in (by geothermal spa)…

Quality of Experience
Guides, Drivers and Staff
i’m
The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

Loved the non-sulfur hot bath! Also enjoyed being able to dip in cold lake water from one of the hot baths. Very cool building/shower rooms etc. Only comment for possible improvement—is that some of the equipment getting in/out of baths were kind of green/slimy/slippery. It may be tough for them to impact this—but seems like they could have been cleaned.

Quality of Experience
Katla Ice Cave
Katla Ice Cave
Iceland

Very fun activity! It was fun to get into the ‘back country’ with big vehicle and then to explore on glacier trails that staff keep having to affirm are safe for walking on (with crampons). The caves and sites were glorious to take in!

Quality of Experience
Note to anyone who may have challenges with balance or endurance—this could be abit much for some. We really enjoyed but are used to walking with crampons on ice & in good shape!
Guides, Drivers and Staff
Our guide/driver was very well versed on the area and entertaining/informative.
Transport
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on May 29, 2024

Thanks so much for the great review, Kay, and that your trip was a success. Your detailed comments, even on the small things, is particularly useful. I wish you wonderful travels in the future.
Duncan

The trip was great.
Iceland | May 18 - May 22, 2024

D
DeAnna D.
Manhattan, NY | Reviewed on May 23, 2024
The trip was great. Everything was very easy to do and follow. One of the things that made it incredibly easy were the day trip plans set by Hanna - we never questioned where we were headed as all we had to do was click a link and we had all our directions preloaded in google maps. Read more

The trip was great. Everything was very easy to do and follow. One of the things that made it incredibly easy were the day trip plans set by Hanna - we never questioned where we were headed as all we had to do was click a link and we had all our directions preloaded in google maps.

Hotel Reviews
The Greenhouse Hotel
Hveragerdi

The hotel itself was really cool. The lobby and hotel bar/food hall was great. As was breakfast. The rooms let a bit more to be Desired. Ask for a room facing the back, not the main road.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms felt old. Shades did not work. Rooms were very warm. Sound facing the street was loud
Fosshotel Nupar
Kálfafell

Clean and elegant, minimalist. Great location/views. Restaurant is tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on May 23, 2024

Thank you for your review!
I am happy that you had great time in Iceland and hope you will come back in the future to explore more.
Warmest regards,
Hanna

The main reason for this trip was to see the Northern Lights ...
Iceland | Nov 6 - Nov 16, 2023

K
Kelly G.
Napa, CA | Reviewed on May 22, 2024
The main reason for this trip was to see the Northern Lights ( bucket list), knowing it might not happen however the first four nights in Iceland I was gifted with sightings! The itinerary Rinolda put together for me was incredible, amazing, awesome! She really listened to my wants and made my adventure all that we talked about and more! Just one hiccup with one of my tours and it was me not giving the correct means of contacting me for directions but Rinolda took care of the miss... Read more

The main reason for this trip was to see the Northern Lights ( bucket list), knowing it might not happen however the first four nights in Iceland I was gifted with sightings! The itinerary Rinolda put together for me was incredible, amazing, awesome! She really listened to my wants and made my adventure all that we talked about and more! Just one hiccup with one of my tours and it was me not giving the correct means of contacting me for directions but Rinolda took care of the miss communication and got me on the tour the next day, again outstanding! This was my first time on a self drive tour and the car was fast and easy and ready when I got to the rental company. My accommodations were outstanding, comfortable and the staff and owners were super nice, friendly and very helpful. Iceland is a beautiful country and its people are wonderful. So much diversity from volcanos to glaciers and all the waterfalls and geography, the history and the weather made for one of my top five vacations and I’ve been to many wonderful places! All and all Kimkim was a great find in my research for an Iceland adventure and will use them again and again for other places and countries. I went in November and will definitely use Kimkim again for a summer adventure in Iceland!

Hotel Reviews
Hotel Langaholt
Stadarstadur

Great staff, amazing breakfast (included) and had dinner one night and was so very good! The rooms were very clean and comfortable. I would highly recommend and would stay there again.

Authenticity & Character
Easy to find and remote in the best way!
Location
Was my first night in Iceland and saw the Northern Lights!
Staff
The chef was really great and all were so nice and friendly.
Cleanliness & Comfort
Rooms and the bed was awesome!
Hestakrain Guesthouse
Selfoss

The owner was delightful, the guesthouse is on a horse farm and watching and listening to the horses was so soothing .

Authenticity & Character
Had a hot tub on the back porch to star gaze and watch the Northern Lights!
Location
On a horse farm!
Staff
Very accommodating.
Cleanliness & Comfort
Rooms were rustic just the way I like and all was very clean.
Activity Reviews
Dog Sledding
Dog Sledding
Iceland

Ok my favorite part is the dogs! So beautiful sweet friendly to me and I wanted to take them all home with me! The hides and staff were great too!

Quality of Experience
Guides, Drivers and Staff
Transport
Lava Cave Explorer Tour
Lava Cave Explorer Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on May 23, 2024

Hi Kelly,

Thanks a lot, it was my pleasure!

Superior itinerary
Iceland | May 10 - May 21, 2024

Martha
Martha G.
Grand Marais, MN | Reviewed on May 22, 2024
It was very easy to follow the itinerary and choose sites and options that were of interest to us. Great directions. A wonderful adventure. Read more

It was very easy to follow the itinerary and choose sites and options that were of interest to us. Great directions. A wonderful adventure.

Hotel Reviews
Hotel Hallormsstadur
Egilsstadir
Litli Geysir Hotel
Haukadalur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík
Árnanes Country Hotel
Höfn
Vogafjós Farm Resort
Myvatn
Hotel Laugarbakki
Hvammstangi
Fosshotel Hellnar
Hellnar
Fosshótel Reykholt
Reykholt
22 Hill Hotel
Reykjavík
Authenticity & Character
Location
Staff
All self check-in, no staff but available by phone
Cleanliness & Comfort
Under renovation so lobby all torn up
Activity Reviews
Katla Ice Cave
Katla Ice Cave
Iceland

Absolutely gorgeous scenery. The walk was slippery, but crampons helped.

Quality of Experience
Guides, Drivers and Staff
Guide was very knowledgeable and experienced with this environment. Good summary and explanation of what we were seeing and driving through.
Transport
Rye Bread tour (Geothermal bakery)
Iceland

Very interesting to see the process, but a very short tour.

The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

Water is fresh and the highlight is being able to move from the hot bath into the cold lake and back with ease.

Vidgelmir cave guided tour
Vidgelmir cave guided tour
Iceland

Fascinating environment; excellent tour guide. Early in the spring so path was very icy in parts.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on May 23, 2024

Thanks so much for your great review, Martha, it was a pleasure to work with you all, and I'm really pleased you had a good trip. I've made a note regarding the Hill Hotel in Reykjavik, and will be mindful of its shortcomings in the future, so thanks for the feedback.
Duncan

Iceland Adventure
Iceland | May 13 - May 20, 2024

Aubrey
Aubrey C.
| Reviewed on May 21, 2024
I contacted KimKim in February 2024 for help in planning an 8 day trip to Iceland in late May for me, my wife, and our adult son who lives in another city. The three of us were hoping to spend some quality and adventure time together and decided to try Iceland. We were assigned to Èric and he took our suggestions/likes/hopes for the trip and created a very full itinerary with plenty of primary and secondary suggestions. The suggestions were mapped out perfectly for a driving tour and... Read more

I contacted KimKim in February 2024 for help in planning an 8 day trip to Iceland in late May for me, my wife, and our adult son who lives in another city. The three of us were hoping to spend some quality and adventure time together and decided to try Iceland. We were assigned to Èric and he took our suggestions/likes/hopes for the trip and created a very full itinerary with plenty of primary and secondary suggestions. The suggestions were mapped out perfectly for a driving tour and allowed us quite a bit of flexibility from day to day. He and his team took care of the vehicle reservation, all accommodations (including breakfast) for every night, and pre-purchasing tickets to all of the activities we had requested. Nearly everything about the trip was easy and seamless. I say nearly everything because one tour was cancelled due to weather and we thought we would miss it because we were flying home the next day and the only possible option for us was the earliest tour of the day, which the company's website said had no more availability. The KimKim representative spoke to them and was able to get us on the early tour. We were very grateful as this was something we had really hoped to experience.
This was my first time using KimKim but it will not be my last. Leaving the planning to an expert took a lot of the pressure off of me and led to a really enjoyable vacation. I'm old enough to remember going to a travel agent (in person) to help book a vacation. This experience was very similar. Thank you KimKim and Èric!

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on May 29, 2024

Aubrey, I'm delighted to hear that we managed to create such an unforgettable trip for you and your family. Making it easy and seamless but completely tailor-made is exactly what we aim for. It was a pleasure working with you on creating this trip packed with everlasting memories and if you ever want us to help you with that again, we'll be here for you. All the best to you!
Èric

Amazing Surprise Birthday Trip to Iceland!!!!
Iceland | Apr 20 - Apr 28, 2024

M
Mike R.
San Jose, CA | Reviewed on May 17, 2024
I had the idea to plan a surprise Iceland trip for my wife’s 50th birthday, and Duncan was phenomenal in every way to turn the idea into an amazing trip!! From the planning phase to answering any questions while we were there, Duncan was always extremely responsive, organized, and knowledgeable! We loved every aspect of our trip from going to the blue lagoon after we landed to the hotels (Hotel Budir was our favorite) to the ice cave and glacier tours to the waterfalls and hikes and... Read more

I had the idea to plan a surprise Iceland trip for my wife’s 50th birthday, and Duncan was phenomenal in every way to turn the idea into an amazing trip!! From the planning phase to answering any questions while we were there, Duncan was always extremely responsive, organized, and knowledgeable! We loved every aspect of our trip from going to the blue lagoon after we landed to the hotels (Hotel Budir was our favorite) to the ice cave and glacier tours to the waterfalls and hikes and restaurant recommendations (must go to Fridheimar - the tomato farm for an outstanding lunch) and our last couple days in the city. My wife had a wonderful birthday, and we loved our time there. Thank you, Duncan!!!

Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on May 20, 2024

Thanks for the great review, Mike. It was a pleasure to plan it with you, and more importantly, I'm thrilled that it worked out well and Darcy had a great birthday trip!
Duncan

Memorable Iceland holiday experience by Kim Kim
Iceland | Apr 25 - May 5, 2024

denlew
denlew d.
Singapore | Reviewed on May 07, 2024
Thank you to Kim Kim and Caroline & Sandra for their planning and support
Making our recent trip to Iceland an unforgettable holiday experience .
My wife and myself are especially grateful to Caroline and Sandra for their prompt response and help whenever we need them.
I highly recommend Kim Kim as your trusted travel advisor for your holiday planner.
Read more

Thank you to Kim Kim and Caroline & Sandra for their planning and support
Making our recent trip to Iceland an unforgettable holiday experience .
My wife and myself are especially grateful to Caroline and Sandra for their prompt response and help whenever we need them.
I highly recommend Kim Kim as your trusted travel advisor for your holiday planner.

Hotel Review
Fosshotel Lind
Reykjavík

Love the breakfast , healthy , nutritious, great staff service Rooms are clean as well Short walking distance to Central Area

Authenticity & Character
Hotel lobby are cosy and well managed
Location
Great , close to central city
Staff
Great staff service
Cleanliness & Comfort
Rooms are clean and comfortable
Local specialist: Caroline Bjarnason
Caroline
Caroline Bjarnason
Local specialist in Iceland | Replied on May 07, 2024

It has been a pleasure planning with you your travels to Iceland , we are so happy to hear that you had a wonderful time in Iceland. :)

Memorable Family Trip to Iceland!
Iceland | Apr 23 - Apr 28, 2024

C
Clara S.
Newark, NJ | Reviewed on Apr 29, 2024
This was an incredible and action packed trip! Our family of four (two teenagers) had an amazing time. We followed Gummi’s recommendations and were not disappointed, from excellent restaurant picks to perfectly timed driving and touring information, he made the experience smooth. In just five days in Iceland, we visited two hot springs, a lava cave, ice cave, hiked up a glacier, rode Icelandic ponies, saw amazing waterfalls, geysers, canyons and more. Bonus, we even got to see some puffins,... Read more

This was an incredible and action packed trip! Our family of four (two teenagers) had an amazing time. We followed Gummi’s recommendations and were not disappointed, from excellent restaurant picks to perfectly timed driving and touring information, he made the experience smooth. In just five days in Iceland, we visited two hot springs, a lava cave, ice cave, hiked up a glacier, rode Icelandic ponies, saw amazing waterfalls, geysers, canyons and more. Bonus, we even got to see some puffins, who had just returned to the area for the summer. Using Gummi’s guide made this trip so easy. We told him what we liked and he made everything happen smoothly. Even set up our rental car with WiFi so that everyone could connect without needing international cell service.

Hotel Reviews
Puffin Hotel Vík
Vík

Great location, friendly staff. Rooms were simple and clean. Nice basic breakfast spread, too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Selfoss
Selfoss

This is a great location if you are doing the Golden Circle and was a great place to spend the night on our way East! Comfortable rooms and a nice breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

The best place to start your vacation in Iceland. Right between the Airport and Reykjavik. Get refreshed and rejuvenated after a long flight!

Quality of Experience
Lava Tunnel Tour
Lava Tunnel Tour
Iceland

Such a unique experience! Our guide Michael was very informative and we had an incredible time. Bring a jacket. It gets cold.

Quality of Experience
Guides, Drivers and Staff
The Secret Lagoon
The Secret Lagoon
Iceland

A more rustic hot spring than the Blue Lagoon. It was the perfect end to a long day.

Quality of Experience
Katla Ice Cave
Katla Ice Cave
Iceland

Starts with a fun jeep ride from the lovely little town of Vik. Then you get to walk up a way towards a glacier and see these otherworldly ice formations. The ice melts and changes every day, so each tour is different. The guide kept everything fun and knew how to get the best photos.

Quality of Experience
Guides, Drivers and Staff
Skaftafell Glacier Hike
Skaftafell Glacier Hike
Iceland

One of the highlights of our trip. It may seem like a long drive, but it was worth it. We had a great time climbing up to the glacier and exploring. The guide, Kate, was so lovely and brought a perfect energy to our group.

Quality of Experience
Guides, Drivers and Staff
Icelandic horse riding tour
Icelandic horse riding tour
Iceland

These ponies are adorable. Enough said!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on May 03, 2024

Thank you so much for the kind words Clara. I am so happy you had such a lovely vacation with your family in Iceland and we hope to see you back again :)

Gummi

Santiago Hinojosa IcelandVeronika was amazi...
Iceland | Apr 22 - Apr 27, 2024

S
Santiago H.
Los Angeles, CA | Reviewed on Apr 28, 2024

Santiago Hinojosa Iceland

Veronika was amazing! She responded quickly with very efficient and kind answers. She deserves 6 stars 🙌🏼

The whole experience was amazing, de RV was perfect and so were tours, guises and hotel reservations.

Our ONLY complaint is the person that checked us in when picking up the RV. She had a terrible attitude, she was in a hurry for us to leave, and a little rude to be honest.

I will recommend KimKim to all of my contacts that want to visit Iceland. And I hope to use it again!

Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Apr 29, 2024

Dear Santiago,

Thank you for taking the time to leave such a glowing review! I'm thrilled to hear that we made your experience so special and that your tours, guides, and accommodations met your expectations.

I apologize for the unwelcoming experience you had during the RV pickup. We strive to ensure all aspects of our service are exceptional, and we are addressing the issue to improve our customer interactions.

We appreciate your recommendation and look forward to helping you plan your next adventure!

Warm regards,
Veronika

Great Trip to Iceland!
Iceland | Apr 6 - Apr 14, 2024

J
jordan v.
Ashburn, VA | Reviewed on Apr 17, 2024
Eric was great helping us plan our trip to Iceland. He worked with us to curate the sorts of things we wanted to see and do very well. We had some issues with weather while we were in the country and the on the ground team there was very helpful in making sure we were able to stick to our travel plans as well. Read more

Eric was great helping us plan our trip to Iceland. He worked with us to curate the sorts of things we wanted to see and do very well. We had some issues with weather while we were in the country and the on the ground team there was very helpful in making sure we were able to stick to our travel plans as well.

Activity Reviews
The Secret Lagoon
The Secret Lagoon
Iceland
Quality of Experience
Lava Tunnel Tour
Lava Tunnel Tour
Iceland
Sky Lagoon
Sky Lagoon
Iceland
Rye Bread tour (Geothermal bakery)
Iceland
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Apr 25, 2024

Jordan, thank you so much for your kind words and review. It was a pleasure working with you on planning your honeymoon and I'm happy to hear that we were able to help you when unexpected weather issues came up during the trip. Wishing you the very best!
Èric

Our trip to Iceland!
Iceland | Mar 27 - Apr 2, 2024

Lisa
Lisa C.
Centreville, VA | Reviewed on Apr 06, 2024
Let me start by saying that Island is totally beautiful and that we had a great time! Thank you to Kim Kim and the local specialist Emanuela, our trip was a memorable one. Emanuela designed an itinerary that was well tailored to our interests, and that was paced and organized just right. The Hotels we stayed at were very clean, in quiet areas and had a good breakfast. Also, we are vegetarians and Emanuela suggested some nice restaurants for us that served plant based food. Due to a... Read more

Let me start by saying that Island is totally beautiful and that we had a great time! Thank you to Kim Kim and the local specialist Emanuela, our trip was a memorable one. Emanuela designed an itinerary that was well tailored to our interests, and that was paced and organized just right. The Hotels we stayed at were very clean, in quiet areas and had a good breakfast. Also, we are vegetarians and Emanuela suggested some nice restaurants for us that served plant based food. Due to a local volcano eruption our experience at Blue Lagoon was cancelled, but Emanuela was quick to get us a refund. Additionally, when one of us got sick and could not do a snowmobile tour, Emanuela was able to get us a partial refund. Overall, I would highly recommend Kim Kim and their specialist Emanuela to other travelers.

Activity Reviews
Northern Lights tour with your driver
Northern Lights tour with your driver
Iceland

It was a bit long and extremely cold, plus the lights are hard to see with naked eye - however, they came out in pictures. We enjoyed looking at the sky full of stars, that was beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Hvamsvik Lagoon
Hvamsvik Lagoon
Iceland

There is only one word: AMAZING! It is a gorgeous setting, super relaxing!

Quality of Experience
The Secret Lagoon
The Secret Lagoon
Iceland

It was nice, but a bit crowded and the changing rooms area was not as clean.

Quality of Experience
Snowmobile tour on Eyjafjallajokull glacier
Snowmobile tour on Eyjafjallajokull glacier
South Coast

A good experience!

Quality of Experience
South East coast and  ice cave tour
South East coast and ice cave tour
Iceland

A unique experience!

Quality of Experience
Guides, Drivers and Staff
South Coast
South Coast
Vík

An amazing drive, scenery absolutely breath taking!

Quality of Experience
Drive back  and more of the South Coast
Drive back and more of the South Coast
Vík

The waterfalls are simply impressive!

Quality of Experience
Sky Lagoon
Sky Lagoon
Reykjavík

The absolute BEST !!! Wonderful does not even get close, this place is magical!

Quality of Experience
Guides, Drivers and Staff
Explore Skafatfell National Park
Explore Skafatfell National Park
Vík

Beautiful place!

Quality of Experience
Depart Iceland
Depart Iceland
Reykjavík

All went well.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Apr 13, 2024

Hi Lisa,
I just want to thank you for the beautiful review you wrote for me. Thank you so much, I really appreciate it! And most of all, I am very happy to know that you had a wonderful time in Iceland, that everything went smoothly and well and you fell in love with the country.
All the best to you and Raju :)
Emanuela

Amazing and well-planned trip, great experience overall!
Iceland | Mar 28 - Apr 3, 2024

Andrew
Andrew H.
Atlanta, GA | Reviewed on Apr 05, 2024
Working with Adam was a great experience. He was always very responsive and helped guide us on some key decisions about the trip plan overall. We were able to make adjustments before and even during the trip. It was really seamless for us and it was reassuring to know we had Adam available during the trip in case we needed any support. Having all the logistics set for us, like the rental car and hotel reservations, made it easy to just focus on enjoying the journey itself. The detailed... Read more

Working with Adam was a great experience. He was always very responsive and helped guide us on some key decisions about the trip plan overall. We were able to make adjustments before and even during the trip. It was really seamless for us and it was reassuring to know we had Adam available during the trip in case we needed any support. Having all the logistics set for us, like the rental car and hotel reservations, made it easy to just focus on enjoying the journey itself. The detailed feedback about activities and all of the optional information was great for us to plan each day.

Activity Reviews
Sky Lagoon
Sky Lagoon
Iceland

We made this our first activity upon arrival. After a red-eye flight we were able to get our rental car and spend a little time in Reykjavik before heading to Sky Lagoon. It was fantastic. What a way to refresh and prepare for the days ahead. Facility was top notch and the views from the main lagoon were incredible. This set the tone for our vacation. Very relaxing.

Quality of Experience
Silfra Snorkeling
Silfra Snorkeling
Iceland

Exceeded expectations. This was a highlight of the trip and one of my favorite travel experiences. You go in groups of 6 per guide so you get a really good experience and attention from the guide.

Quality of Experience
Guides, Drivers and Staff
Our guide was great
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

This was pretty crazy overall. The drive up to the glacier makes you feel like you are on another planet. It's quite adventurous including the hike up to the caves but they provide crampons and there is a rope you can use for support. Once you are there it's worth the effort. Caves were amazing to walk through and even with a bit of a crowd they did not rush us at all.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Apr 17, 2024

Thank you for the wonderful review, Andrew. I'm glad you had a fantastic time in Iceland and enjoyed the planned tours and activities. I hope you returned home with recharged batteries!

Safe Travels!
Adam

Family trip to Iceland in March
Iceland | Mar 23 - Mar 27, 2024

Huyen
Huyen C.
San Francisco, CA | Reviewed on Apr 04, 2024
We had a wonderful family trip to Iceland in March. The itinerary suggested by KimKim was perfect. The highlight of course was the unforgettable Northern Light we saw from our Buubble hotel (truly magical). Gummi (Guðmundur Óli) was knowledgeable and very thoughtful/attentive and gave us a fantastic Golden Circle tour. The tour was great, just the perfect day that ended with a relaxing dip at the Secret Lagoon. Gummi delighted our family with fun and important facts about Iceland. He... Read more

We had a wonderful family trip to Iceland in March. The itinerary suggested by KimKim was perfect. The highlight of course was the unforgettable Northern Light we saw from our Buubble hotel (truly magical). Gummi (Guðmundur Óli) was knowledgeable and very thoughtful/attentive and gave us a fantastic Golden Circle tour. The tour was great, just the perfect day that ended with a relaxing dip at the Secret Lagoon. Gummi delighted our family with fun and important facts about Iceland. He checked in on us, was available at all time and guided us when we got lost.
We traveled frequently as a family and Gummi was by far one of the best in all our international tour - he made our Iceland trip truly special.
We were not able to visit the Blue Lagoon due to the active Volcano although the Sky Ritual and Secret Lagoon were fantastic. Other highlights our children loved: Thingvellir National Park, The Geyser and Katla Ice Cave. The only hiccup was some technical issues with a hotel reservation and charge but Gummi took care of the misunderstanding.
I shared our photos to friends and families and now many want to go visit Iceland! I will be sure to recommend Gummi and KimKim.

Hotel Reviews
Hotel Borg by Keahotels
Reykjavik

Very nice hotel. Central to many places to eat. Staff very attentive

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík

Nice and clean hotel. Food was decent

Courtyard by Marriott Reykjavik Keflavik Airport
Reykjanesbær

Terrible check-in. The front desk could not find our reservation for two rooms and took a long time before locating them even though we showed them the confirmation. They also charged us for a dinner that we never took!

Authenticity & Character
Location
Staff
Staff could not find our reservation and charged us for a dinner we never had
Cleanliness & Comfort
Bubble Hotel
Selfoss

A magical experience for northern light viewing. We were not cold with the heating blanket and warmed air. Very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

We went to the Sky Lagoon shortly after we landed in KEF. It was a welcoming surprise. Staff was very nice and the experience was "cool" (per the children). We were able to soak in the warm lagoon as the sunset

Quality of Experience
Guides, Drivers and Staff
Bubble Hotel with Golden Circle tour
Bubble Hotel with Golden Circle tour
Iceland

Magical experience. The Northern Light can be seen clearly from our bed for several hours at night. The "room" was warm and clean and not as small as some reviewers have mentioned.

Quality of Experience
Guides, Drivers and Staff
Transport
The Secret Lagoon
The Secret Lagoon
Iceland
Quality of Experience
Katla Ice Cave
Katla Ice Cave
Iceland

The ice formations were surreal - beyond our expectation. The ride to the cave was a bit rough and we wished we had more time.

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Iceland

The ship and staff and setting was very nice. Except we saw only a few dolphins and no whales!

Quality of Experience
Guides, Drivers and Staff
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

NOt seen- cancelled due to active volcanoes

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Apr 13, 2024
Thank you so much for the kind review, despite the unpleasantness with the Marriott Keflavík Hotel.
It has been a surprising experience for us, as they have been known for great quality service up until now. Luckily this has all been sorted now and they've refunded you.
Nature decided to play a few tricks on you too, as a nearby volcano closed down the Blue Lagoon and the whales didn't show themselves. Unfortunately, such is nature. but like I said, I am so glad that you enjoyed everything...
Read more

Thank you so much for the kind review, despite the unpleasantness with the Marriott Keflavík Hotel.
It has been a surprising experience for us, as they have been known for great quality service up until now. Luckily this has all been sorted now and they've refunded you.
Nature decided to play a few tricks on you too, as a nearby volcano closed down the Blue Lagoon and the whales didn't show themselves. Unfortunately, such is nature. but like I said, I am so glad that you enjoyed everything else.
It really was a pleasure getting to meet you all for a day and show you around the Golden Circle.
I certainly hope I will see you in Iceland again at some point :)

All the best
Gummi

Amazing Iceland trip
Iceland | Mar 28 - Apr 3, 2024

Jeanette
Jeanette H.
Ashburn, VA | Reviewed on Apr 04, 2024

Adam did a fantastic job setting up our trip, organizing excursions and answering all of our questions, even when we were in Iceland. We could not have had a better experience with kimkim. We would highly recommend snorkeling at Silfra, our guide Konrad was fantastic. The Sky Lagoon on our first morning was amazing, a great way to start the trip after a red eye flight. Our glacier cave experience was also fantastic, even with crazy winds. Through the careful and thoughtful planning of Adam, we got to see so much of the country, stayed in cool hotels and had memorable experiences.

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Apr 04, 2024

I'm delighted to hear that you had a great time in Iceland and that you enjoyed every single. Iceland never disappoints! Thank you for the positive review and kind words. Nothing brings as much satisfaction as happy travelers!

Adam

Incredible 6 Days in Iceland b/c of KimKim
Iceland | Mar 14 - Mar 19, 2024

B
Beth B.
Ashburn, VA | Reviewed on Mar 27, 2024
I can't explain how happy we were with our trip to Iceland! We got connected with Lisbet, after trying and failing to plan the trip on our own, and had an itinerary including excursions and accommodations within 1-2 days. She was very responsive to our messages and accommodating to move around our week's activities to best fit our expectations. She has a ton of knowledge about the country and knew what to recommend based on the length of our trip, our budget, and how we completed KimKim's... Read more

I can't explain how happy we were with our trip to Iceland! We got connected with Lisbet, after trying and failing to plan the trip on our own, and had an itinerary including excursions and accommodations within 1-2 days. She was very responsive to our messages and accommodating to move around our week's activities to best fit our expectations. She has a ton of knowledge about the country and knew what to recommend based on the length of our trip, our budget, and how we completed KimKim's brief survey.
We were so impressed with Lisbet that we had her connect use to another KimKim agent to help us plan our next trip. I recommend KimKim 10/10 -- thank you!

Hotel Reviews
South Central Apartments
Brautarholt

Very clean, tidy, organized, with fresh towels and dishes. The space was small but more than we needed for showers and two nights' stay.

Authenticity & Character
Location
Right along our route!
Staff
Cleanliness & Comfort
Stracta Apartments
KIRKJUBÆJARKLAUSTUR

Brand new facility! I'm not sure anyone had stayed in our apartment yet. It was very clean and spacious and had all the kitchen stuff you'd need. I highly recommend.

Authenticity & Character
Location
It was "along" our route but was 5 miles off the main road, which was extremely bumpy/unpaved and of rough terrain.
Staff
Cleanliness & Comfort
Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Mar 28, 2024

Thank you so much for your wonderful review, Beth!
It was my pleasure helping you plan this trip.
All my best, Lisbet

Spring Break in Iceland
Iceland | Mar 10 - Mar 15, 2024

Abraham Sebastian
Abraham Sebastian K.
Los Angeles, CA | Reviewed on Mar 21, 2024
Amazing spring break in Iceland. First time to this island that truly does seem out of the pages of a fantasy novel or tele-series. Rita was our local specialist and arranged our trip specifically to our needs. She was prompt and answered all our questions and queries. She also provided a ton of helpful tips to make our trip more seamless. Read more

Amazing spring break in Iceland. First time to this island that truly does seem out of the pages of a fantasy novel or tele-series. Rita was our local specialist and arranged our trip specifically to our needs. She was prompt and answered all our questions and queries. She also provided a ton of helpful tips to make our trip more seamless.

Activity Reviews
Whale Watching Ólafsvík
Whale Watching Ólafsvík
Iceland

Although all of us were tired from the long flight in from US, the boat trip from Olafsvik woke everyone up. We had close encounters with Orcas, Sperm whales and porpoises. It was a great start to our vacation.

Quality of Experience
Guides, Drivers and Staff
Transport
The Secret Lagoon
The Secret Lagoon
Iceland

Was just amazing and otherworldly. Very relaxing and wasn't too crowded.

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavik Food and Drink Adventure - Local Evening Experience
Reykjavik Food and Drink Adventure - Local Evening Experience
Reykjavík

Was the highlight of our time in Reykjavik. Stevie took us on a culinary tour and also filled us up with local knowledge. We even got to taste the fermented shark (rather gross). But rest of the food was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

Was great. Tom (from Devon, UK) was an awesome guide. And based on his recommendations we had one of the best fish and chips ever from the food truck.

Quality of Experience
Guides, Drivers and Staff
Tom was fantastic
Transport
Blue Lagoon
Iceland

The Blue Lagoon itself was wonderful including the pool and their facilities. But the weather played spoil sport, it was cold, windy and rainy and rather miserable. I am sure the experience would have been 5-star worthy had the weather cooperated.

Quality of Experience
Local specialist: Rita Tallarom
Rita
Rita Tallarom
Local specialist in Akureyri | Replied on Mar 29, 2024

Thank you so much for the nice review, Abe!
I'm so happy to read , that you and your family had such a wonderful time in Iceland! :)

8-Day Car Tour of Western Fjords to Akureyri
Iceland | Mar 9 - Mar 16, 2024

Chuck
Chuck T.
Ashburn, VA | Reviewed on Mar 20, 2024
We completed an 8-day car tour of the Western fjords to Akureyri and back to Reykjavik, from 3/8 - 3/16/24. Emanuela of KimKim prepared our itinerary, from a questionnaire answered in advance. The original itinerary required very little modification, and was thorough and entertaining for the (5) of us. We were blessed with perfect weather for each of the legs of our journey, and that, for Iceland, was lucky. The first night we viewed the Northern Lights - one of two clear nights. The... Read more

We completed an 8-day car tour of the Western fjords to Akureyri and back to Reykjavik, from 3/8 - 3/16/24. Emanuela of KimKim prepared our itinerary, from a questionnaire answered in advance. The original itinerary required very little modification, and was thorough and entertaining for the (5) of us. We were blessed with perfect weather for each of the legs of our journey, and that, for Iceland, was lucky. The first night we viewed the Northern Lights - one of two clear nights. The gentleman that took us into the land Northeast of Reykjavik for the viewing, Hjortur Kristianson, was entertaining and knowledgeable of the terrain. We then proceeded to Snaefellsnes and loved the circumferential drive around the peninsula. Our night at the Kast Guesthouse was perfect - we really loved the remoteness and simple but adequate lodgings. We enjoyed meeting the owners the next morning - we strongly recommend this lodging. Our tour of the lava cave was simple and very adequate., with a very nice guide from Serbia. The drive to Akureyri was uneventful and beautiful, our 4-wheel drive Toyota Land Cruiser was a great car for our journey - enduring a couple of white out blizzards. Our Hotel Kea in Akureyri was well located near the Centrum and worked well. If we did this again, we might have done a night at a different lodging near Lake Myvatn - to have a more remote setting and break things up. The whale watching was very professional and we located three whales. We really enjoyed the two ladies that hosted us for snowshoeing, The Traveling Viking (VTT) - Inga and Rachel (the owner). Next time we might enjoy cross country skiing - there was just enough snow. We recommend the use of TTV for bookings.The three recommended and ticketed hot springs were all perfect, and well timed. We most enjoyed the last one at Hvammsvisk, near Reykjavik, was our favorite, - again because the cold windy conditions ma=de the visit that more special. The food at that Springs was very good - especially the soup.

We really have no criticisms - we thank Emanuela for her attentiveness to our requests and her constant communication during our vacation. The use of a travel agent is a first for us in over 20 years of travel. We will strongly recommend KimKim to friends and in other reviews. Keep up the good work, you arranged great tour groups in a beatiful setting, providing us great memories of the beauty of Iceland and its people.

Thanks you, Chuck, Cecile, Quentin, Alex Toner, and Kristianne Otiong

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Apr 01, 2024

Dear Toner family,
it has been truly a pleasure to connect with you and help you planning such a wonderful trip to North Iceland's Winter wonderland and to stay connected while you were traveling.
Thank you for your sweet feedback. Glad to hear you had a memorable time.
I hope to have you back here again one day, to keep exploring the wonders of this amazing country.

All the best for now,
Emanuela

Excellent experience all around! There were n...
Iceland | Mar 12 - Mar 18, 2024

Susan
Susan M.
Ashburn, VA | Reviewed on Mar 19, 2024
Excellent experience all around! There were no unpleasant "surprises" or problems with any aspect of the trip - what a relief to just give my name and check-in at the car rental, hotels, and tours! The itinerary was well planned and reflected exactly what we expected. The lodging selections were perfect for my son and I, and each hotel had it's own special charm. I would gladly visit any of them again. Our favorite stay was at the Hotel Klaustur, and not only for the hospitality, rooms and... Read more

Excellent experience all around! There were no unpleasant "surprises" or problems with any aspect of the trip - what a relief to just give my name and check-in at the car rental, hotels, and tours! The itinerary was well planned and reflected exactly what we expected. The lodging selections were perfect for my son and I, and each hotel had it's own special charm. I would gladly visit any of them again. Our favorite stay was at the Hotel Klaustur, and not only for the hospitality, rooms and delicious dinners; Gunnar was an excellent bartender and provided interesting dialogue on the country's recent history. We swam in the town pool, which was next to the hotel, both days of our stay, too. The Hotel Umi was our top breakfast pick, but again - every stay was outstanding! The activities Èric arranged were with quality companies and the experienced guides made snowmobiling, hiking and exploring an ice cave on three different glaciers and horseback riding so much fun (horseback riding was a favorite, it was longer and more than the leisurely trot of other trail rides I've been on!). Based on the itinerary suggestions, we augmented the scheduled activities with others of our choosing (including snorkeling in Silfra, Fontana Spa, Sky and Secret Lagoons, and "Waterworld" - Keflavik's local swimming pool complex). My only regret? Leaving! I wish I had planned at least three more days in Iceland. I can't wait to plan our next trip, and will be working with KimKim again. Thank you!

Activity Reviews
Horse Riding Tour
Horse Riding Tour
Iceland

Icelandic horses - what's not to love?! This was a great experience. The actual ride is 90 minutes, and the horses trot/increase gait at times. It was my first experience like this (where horses actually pick up speed), and while I was a little worried about falling off when my horse picked up speed, it was exhilarating!

Quality of Experience
Guides, Drivers and Staff
It was obvious they love horses and what they do!
Langjokull Glacier Snowmobiling
Langjokull Glacier Snowmobiling
Iceland

Great experience. It was bitterly cold, but the gear provided kept us warm. The only minor negative was two fellow travelers who felt the need to make the trip a personal photoshoot, and disregard the instructions of the guide in several instances...they should have been last in line (the group of ~ 25 snowmobiles was to stay in a line), or arranged a private tour. Their actions mildly marred an otherwise great tour.

Quality of Experience
It was incredible to know that you are riding a snowmobile on a glacier, and there are real risks (but I always felt safe, the guides were very clear in their instructions and there were several that accompanied us).
Guides, Drivers and Staff
Knowledgeable, safety oriented. Staff were efficient in getting the large group ready and on the tour on schedule.
Transport
Bus driver was knowledgeable, he went on the snowmobile ride, too. Safe driving.
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Mar 21, 2024

Hi Susan!

It's a delight to read such wonderful words from your experience in Iceland. It's extremely rewarding to see everything went as planned (and even better in some cases!) and it was an absolute pleasure planning this trip together. Wishing you and Leo the very best!

Èric