Kimkim Trip Reviews for Japan
Disappointing
Japan
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Nov 3 - Nov 17, 2024
It was a very well planned trip. Sandy and h...
Japan
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May 10 - May 24, 2024
It was a very well planned trip. Sandy and her team were always available to assist us during the trip. The only thing we will possibly do different will be to not carry all our luggage to Mount Koya or Koyasan.
Great trip, but our trip coordinator was slow.
Japan
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Nov 8 - Nov 16, 2024
Nice trip to Japan November 2024
Japan
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Nov 4 - Nov 15, 2024
Hi Wayne and Melinda, welcome back home! thank you so much for sharing your experiences with me! Planning your trip was a real pleasure, and I’m happy to hear you enjoyed it to the fullest. Your feedback will help shape even better itineraries in the future. Wishing you an amazing adventure next time!
Best regards,
Leny
Our local guide was really good - kept us org...
Japan
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Oct 15 - Nov 4, 2024
We appreciate you taking the time to share your experiences with us, and we value the feedback on the hotels you have stayed at. Staying at the Hakone Kowakien Mikawaya Ryokan sounds like a unique experience, especially dressing in traditional clothing for dinner, even though you had to cook your own food.
We were surprised to hear that the breakfast delivered to your room at the Karaksa Hotel Premier Tokyo Ginza was cold; that certainly wouldn't be an ideal way to start the day.... Read more
My trip to Japan was awesome.
Japan
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Oct 2 - Oct 22, 2024
Amazing Japan
Japan
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Oct 31 - Nov 11, 2024
All three of our guides were very responsive, knowledgeable, and friendly. I would highly recommend them.
Dear Barry,
Greetings from Eleanor.Thank you so much for your kind words. We're thrilled to hear that you had a great experience with our guides. Your recommendation means a lot to us, and we hope to have the pleasure of serving you again in the future.
Wish you happy all the time.
All the best,
Eleanor
Very Helpful
Japan
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Oct 25 - Nov 1, 2024
Support in-country, and especially with language barriers, was really helpful and important. Itineraries include pretty touristy stuff, but also things you don't want to miss! Kate was very kind and responsive - added a special touch when I had my birthday in Japan! Second time using KimKim and it is very useful.
Hi Amy,
Absolutely fantastic to hear about your positive experience with our services! We are thrilled that our in-country support and assistance with language barriers proved helpful to you. Our goal is to ensure a seamless and enriched travel experience for every client. We understand the importance of blending touristy highlights with unique, off-the-beaten-path gems. Your continued trust in KimKim means the world to us, and we look forward to crafting many more unforgettable journeys for you in the future.
Kate
A wonderful holiday!
Japan
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Oct 15 - Nov 3, 2024
Dear Trevor,
Hope you are doing great.Thank you so much for your wonderful review. We're thrilled to hear that you had such a fantastic experience planning your trip to Japan with Kimkim. It’s great to know that I was able to assist you every step of the way and that the accommodations and travel arrangements met your expectations. We're also glad to hear that our guides made your journey even more enjoyable. We look forward to helping you plan your next adventure.
Wish you happy all the time.
Best regards from Asia,
Angel
We had the unfortunate experience of having o...
Japan
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Oct 29 - Nov 2, 2024
Dear kim,
Thank you so much for your kindl review.We're glad to hear that all train tickets were as promised and that you loved your hotel accommodations at the Oyado Onn Yuda Onsen. Enjoying the public bath is a delightful experience, and we're happy you gathered the courage to try it.
We appreciate your feedback and hope to welcome you on another trip in the future.
All the best,
Angel
Mizuho, our guide in Kyoto and Osaka was fabu...
Japan
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Oct 20 - Oct 29, 2024
Amazing Honeymoon Experience!
Japan
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Oct 12 - Nov 2, 2024
Shona was always available and prompt in responding to our inquiries and issues even with the... Read more
Hi Thomas,
Thank you for your kind feedback. You are such a considerate and independent guest, and we will work even harder to improve our service and more understanding our clients’ requests. Wishing you all the best, and thank you again for choosing KK to plan this trip for you. Looking forward to seeing you on your next journey!
Best wishes
Shona
Planning a trip to a distant destination is n...
Japan
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Oct 14 - Oct 26, 2024
Both William and Jenny were helpful, punctual...
Japan
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Oct 9 - Oct 29, 2024
Both William and Jenny were helpful, punctual and enjoyable
Hi Jenny,
Thank you so much for your wonderful feedback! I'm delighted to hear that both William and Jenny were able to provide you with a great experience during your trip.
We truly appreciate your taking the time to share your thoughts with us. Your satisfaction is what motivates us to keep striving for excellence.
If you're planning any future travels or have any further needs, please don't hesitate to reach out. We're here to help make your next adventure just as enjoyable!
Warm regards,
Katie
Myaen and Irish were amazing tour specialists...
Japan
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Sep 13 - Sep 21, 2024
Excellent tour of Japan
Japan
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Oct 15 - Oct 28, 2024
Hi Helene, thank you for your thoughtful review and for highlighting parts of your trip! It was a pleasure planning your journey to Japan with Marshall, and I’m so glad to hear you enjoyed your time there. I look forward to the opportunity to help design your next adventure!
Angel was great!She was very patient w/ us d...
Japan
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Oct 16 - Oct 29, 2024
Angel was great!
She was very patient w/ us during phase, since we made multiple changes. During the trip she kept checking in and providing assistance + changes (as a result of weather).
This is our second trip w/ KimKim and we highly recommend the service.
Dear Anat,
Greetings from Angel.
Thank you so much for your wonderful review! I am so happy to hear that I provided you with exceptional support during your trip and was able to accommodate all your changes. It's fantastic to know you had a great experience with us for the second time! We truly appreciate your recommendation and look forward to helping you plan your next adventure.
Safe travels.
Best regards,
Angel
A fantastic trip
Japan
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Oct 16 - Oct 27, 2024
1. While the hotels were great, the location of the Kimpton Shinjuku in Tokyo was less than optimal from our perspective, primarily because it was not that close to a train/subway stop. And it was hard to figure out to walk to get to and from the hotel to the Shinjuku Station, which is one of those huge, sprawling stations with several... Read more
2 weeks in Japan
Japan
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Oct 12 - Oct 24, 2024
1. Guides: Friendly, punctual, accommodating.
2. Vehicles: Clean and very comfortable (except in Kanazawa which had cigarette smoke).
Most interesting places/activities:
1. Miho Museum
2. Hiroshima - tear-jerker.
3. Ina
4. Mt Fuji panoramic ropeway
5. Bullet train rides (made better by travelling in Green Car).
Room for improvement:
1. Guides: Often difficult to understand (except Wesley). This was a major issue.
2. Hotel Higashiyama in Kyoto: Very small,... Read more
Hope you had a great weekend. Thank you for taking the time to share your experiences and insights from your recent trip. We truly value your feedback as it helps us enhance our services and ensure future travelers have an exceptional experience. I’m glad to hear that you enjoyed the friendly and accommodating nature of our guides, as well as the comfort of our vehicles. It’s wonderful that the Miho Museum, Hiroshima, and the scenic views from Mt. Fuji's panoramic ropeway... Read more
Wonderful trip to Japan
Japan
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Oct 7 - Oct 24, 2024
Dear Colleen,
Hope you a great day.
Thank you for your fantastic review.I am so delighted to hear that your trip to Japan was wonderful and it's my great pleasure to play such a crucial role in making it special. It's wonderful to know that the tour guides and activities were to your liking, and that my prompt communication and support met your needs, especially with last-minute changes. Your recommendation is deeply appreciated, and we can't wait to help you plan your next adventure. Wishing you safe and exciting travels ahead.
Best regards as always,
Angel