Kimkim Trip Reviews for Japan

4.6
Based on 224 ratings
Read 224 verified reviews by travelers who booked their trip to Japan on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Memorable Trip to Japan
Japan | Mar 17 - Mar 28, 2024

E
Emma Z.
the Netherlands | Reviewed on Apr 07, 2024
Fei organised a wonderful trip to Japan (5 nights Tokyo, 5 nights Kyoto) for our family of four. Our tour guides (Gaku, Marcus and Slash) were absolutely fantastic – very accommodating, knowledgeable and kind. The drivers were impeccable, always punctual and helpful, taking all the stress of out of travel. The excursions chosen by Fei were amazing – and we have taken home many happy memories! We would highly recommend KimKim and Fei. Read more

Fei organised a wonderful trip to Japan (5 nights Tokyo, 5 nights Kyoto) for our family of four. Our tour guides (Gaku, Marcus and Slash) were absolutely fantastic – very accommodating, knowledgeable and kind. The drivers were impeccable, always punctual and helpful, taking all the stress of out of travel. The excursions chosen by Fei were amazing – and we have taken home many happy memories! We would highly recommend KimKim and Fei.

Hotel Review
Hotel Kanra Kyoto
Kyoto

Absolutely best hotel to stay in in Kyoto. On arrival we were greeted by the very friendly and helpful staff and a refreshing cup of tea. The front of house staff were extremely helpful in organising a table in the restaurant as well as providing excellent recommendations for a nearby coffee shop and restaurant. Rooms were beautiful and thoughtfully prepared. Restaurant was absolutely amazing - as were the restaurant staff. Would definitely stay here again.

Authenticity & Character
Beautiful peaceful rooms
Location
Staff
Front of house staff and restaurant staff
Cleanliness & Comfort
Activity Reviews
An Insight into Local Religion: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
An Insight into Local Religion: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

Our guide Gaku was super. She also had a great recommendation for lunch. Room for improvement? Perhaps only 2 out of the three activities would have been enough on this days.

Quality of Experience
Guides, Drivers and Staff
Gaku was a fantastic guide - friendly, knowledgeable, interested in comparing and discussing different cultures. Driver was super helpful and kind.
Transport
Very clean and comfortable cars. Excellent driving.
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Kyoto
Quality of Experience
Guides, Drivers and Staff
Marcus was very attentive and found the quietest corners of the very busy Grove and allowed us lots of time in the Zen temple to stop and stare. He also had some great recommendations for trying local food. Again, our driver was superb - kind helpful and excellent driving.
Transport
Clean comfortable transport. Excellent driving.
One Day Hiroshima and Miyajima Island Tour
One Day Hiroshima and Miyajima Island Tour
Hiroshima
Quality of Experience
Guides, Drivers and Staff
Amazing! Slash was super friendly, very understanding and lots of fun to be with. He went the extra mile to help us find a restaurant at the end of our long day trip!
Transport
We used the Shinkansen and public transport. All very pleasant.
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Apr 08, 2024
Dear Emma, Hope you are doing fantastic and so happy to know you have had such a wonderful trip with your family in Japan. Gaku, Marcus, and Slash are amazing guides and they are so delighted with that they made your experience memorable and stress-free. The drivers' punctuality and assistance also made a big difference. Regarding Hotel Kanra Kyoto, it sounds like you had a fantastic experience there. The friendly staff, beautiful rooms, and excellent restaurant all contributed to a... Read more

Dear Emma,

Hope you are doing fantastic and so happy to know you have had such a wonderful trip with your family in Japan.

Gaku, Marcus, and Slash are amazing guides and they are so delighted with that they made your experience memorable and stress-free. The drivers' punctuality and assistance also made a big difference.

Regarding Hotel Kanra Kyoto, it sounds like you had a fantastic experience there. The friendly staff, beautiful rooms, and excellent restaurant all contributed to a memorable stay.We will make notes of your feedback and do better recommendation for our future travelers.

Thank you very much for sharing your feedback and for recommending KimKim. If you have any further comments or need assistance in the future, feel free to reach out.

Best regards,
Fei

Wonderful Visit to Japan
Japan | Mar 22 - Mar 31, 2024

D
David S.
Denver, CO | Reviewed on Apr 01, 2024

Kim Kim did an amazing job of planning, organizing, and communicating both before and during our trip to Japan. Myaen was always in contact wanting to ensure that we were prepared and understood our timetable. We would absolutely use Kim Kim again in the future.

Local specialist: Myaen Verzosa
Myaen
Myaen Verzosa
Local specialist in Tokyo | Replied on Apr 02, 2024

Hi David,
Thank you very much for your kind words and for taking the time to share your experience with us. Your feedback means a great deal to us, and we're genuinely thrilled to learn of your positive impression. Knowing that you'd consider entrusting kimkim with your travel plans again in the future brings us immense joy. It was our pleasure to assist you and your family in creating memorable experiences in Japan, and we look forward to the opportunity to assist you again whenever you're ready to plan your next adventure.
Best regards,
Myaen

Japanese gems
Japan | Mar 1 - Mar 12, 2024

jewelkamal@yahoo.com
[email protected] A.
India | Reviewed on Mar 31, 2024
Fei has planned a great trip for us, Jennifer was cool like a good friend, Ho was very professional. He also has good photography skills. We had a great time there. We experienced all the major attractions . It was exciting participating the tea ceremony, To watch the sumo wrestling live was an all together different experience .Onsens in Hakone were great.Great trip and made wonderful memories Read more

Fei has planned a great trip for us, Jennifer was cool like a good friend, Ho was very professional. He also has good photography skills. We had a great time there. We experienced all the major attractions . It was exciting participating the tea ceremony, To watch the sumo wrestling live was an all together different experience .Onsens in Hakone were great.Great trip and made wonderful memories

Hotel Reviews
Hotel Sunroute Plaza Shinjuku
Tokyo
Hakone Kowakien TEN-YU
Hakone
Laforet Ito Onsen Yunoniwa
atami
MIMARU SUITES KYOTO SHIJO
Tokyo
MIMARU OSAKA SHINSAIBASHI EAST
Osaka
Activity Reviews
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Tokyo
Meet Blossoming Pink Cherries in Atami: Acao Forest and Itogawa Promenade
Meet Blossoming Pink Cherries in Atami: Acao Forest and Itogawa Promenade
Atami
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Kyoto
Gion Geisha Show and Walking Tour
Gion Geisha Show and Walking Tour
Kyoto
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Kyoto
Half  Day Osaka City Tour
Half Day Osaka City Tour
Osaka
 Tokyo Skytree and Shibuya  Scramble  Crossing
Tokyo Skytree and Shibuya Scramble Crossing
Tokyo
Transport
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Tokyo
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto
Full Day Hiroshima Peace Memorial Park and Itsukushima Shrine Tour
Full Day Hiroshima Peace Memorial Park and Itsukushima Shrine Tour
Osaka
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Apr 02, 2024

Dear Mr. Kamal,

Greetings from Fei.Thank you so much for your wonderful feedback.We're thrilled to hear that Jennifer and Ho made your experience memorable.

It's fantastic to know that you had the opportunity to experience all the major attractions, including the tea ceremony and watching sumo wrestling live. We're delighted that you enjoyed the onsens in Hakone as well.

Creating wonderful memories is what we strive for, and we're glad we could be a part of your journey. If you ever need assistance with future trips or have any questions, feel free to reach out to us.

Warm regards,
Fei

Japanese delight
Japan | Mar 1 - Mar 12, 2024

kolla
kolla t.
India | Reviewed on Mar 31, 2024
Another amazing trip from Kimkim.Perfectly organised with attention to minute details and great guides.Jennifer has become a part of our team ,a friend who was cheerful ,bubbly and very helpful.Our 2nd guide Ho was a thorough gentleman and went out of his way to show us places and experiences and took a lot of beautiful pictures of us.Fei our coordinator did a great job curating the perfect itinerary showing us the quintessential Japanese experiences in our short trip.Thanks once again Kimkim... Read more

Another amazing trip from Kimkim.Perfectly organised with attention to minute details and great guides.Jennifer has become a part of our team ,a friend who was cheerful ,bubbly and very helpful.Our 2nd guide Ho was a thorough gentleman and went out of his way to show us places and experiences and took a lot of beautiful pictures of us.Fei our coordinator did a great job curating the perfect itinerary showing us the quintessential Japanese experiences in our short trip.Thanks once again Kimkim and looking forward for trip to SouthAfrica.

Hotel Review
Hakone Kowakien TEN-YU
Hakone

Awesome hotel in amazing and scenic locale,loved the two public onsens

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onsen experience must
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Apr 07, 2024
Dear kolla, Hope you are doing fantastic. Thank you so much for your kind words and feedback about your recent trip with Kimkim. We are thrilled to hear that your experience was enjoyable and that our team, including Jennifer and Ho,contributed positively to your journey. It's fantastic to know that Jennifer's cheerful and helpful demeanor and Ho's gentlemanly approach made your trip memorable. We're also delighted that you loved the Hakone Kowakien TEN-YU hotel and its scenic... Read more

Dear kolla,

Hope you are doing fantastic.

Thank you so much for your kind words and feedback about your recent trip with Kimkim. We are thrilled to hear that your experience was enjoyable and that our team, including Jennifer and Ho,contributed positively to your journey. It's fantastic to know that Jennifer's cheerful and helpful demeanor and Ho's gentlemanly approach made your trip memorable.

We're also delighted that you loved the Hakone Kowakien TEN-YU hotel and its scenic surroundings, especially the two public onsens.

We look forward to welcoming you on your future adventures.If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
Fei

Couldn’t have planned it better!
Japan | Mar 19 - Mar 27, 2024

Camille
Camille W.
Dallas, TX | Reviewed on Mar 29, 2024

We had the greatest trip. We had enough going on everyday but not too much that we felt overwhelmed or rushed. We had a good variety of activities. Myaen was the greatest. We planned everything together, gave me all the information I needed and checked in on us periodically through the trip. Couldn’t have asked for a better time in Japan and we are so excited to return!

Local specialist: Myaen Verzosa
Myaen
Myaen Verzosa
Local specialist in Tokyo | Replied on Mar 29, 2024
Hi Camille,
I'm thrilled to hear that you had such an incredible time during your trip to Japan!
It was truly a pleasure planning your trip with you, and ensuring you had all the necessary information and support along the way was my priority. I'm delighted that you felt supported throughout your journey.
Thank you for your kind words and for trusting us with your travel plans. Knowing that you're excited to return to Japan is the best compliment we could receive. Whenever you're ready to...
Read more

Hi Camille,
I'm thrilled to hear that you had such an incredible time during your trip to Japan!
It was truly a pleasure planning your trip with you, and ensuring you had all the necessary information and support along the way was my priority. I'm delighted that you felt supported throughout your journey.
Thank you for your kind words and for trusting us with your travel plans. Knowing that you're excited to return to Japan is the best compliment we could receive. Whenever you're ready to plan your next adventure, we'll be here to assist you every step of the way.
Wishing you and Jon many more unforgettable travels ahead!
Best regards,
Myaen

Japan in 8 Days in March!
Japan | Mar 16 - Mar 24, 2024

Anisha
Anisha L.
Mead Valley, CA | Reviewed on Mar 28, 2024
What an amazing trip! Kelly was exceptional to work with. She planned our trip meticulously. She was always so patient with us and gave us great advice on what to do and see. She curated a perfect trip for us. Kelly booked our drivers, train tickets and the hotel in Kyoto. She also arranged English speaking tour guides in Tokyo and Osaka. We asked her to secure sumo wrestling tickets for us once they went on sale which she was able to do. Attending that tournament was one of the highlights of... Read more

What an amazing trip! Kelly was exceptional to work with. She planned our trip meticulously. She was always so patient with us and gave us great advice on what to do and see. She curated a perfect trip for us. Kelly booked our drivers, train tickets and the hotel in Kyoto. She also arranged English speaking tour guides in Tokyo and Osaka. We asked her to secure sumo wrestling tickets for us once they went on sale which she was able to do. Attending that tournament was one of the highlights of our trip. Kelly was always so flexible with the changes we made to the itinerary to make it exactly what we wanted. Our only wish was that the cherry blossoms were in bloom while we were there but it was a little too early. We highly recommend this service and will definitely be using KimKim again in our future travels!

Hotel Reviews
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
Kyoto

Great location, exceptional service. I would have liked a hotel with a gym, a lobby bar and better toiletries. There was no soap provided in the rooms except for the shower gel. The hotel concierge was very helpful and made reservations for us a few times. The buffet breakfast was wonderful each morning. I love that matcha latte machine!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Conrad Tokyo
tokyo

This hotel is spectacular! The location is amazing, the service is superior, the rooms are beautiful and large. Everything was thought of to the finest detail. Even the smell of the lobby is amazing. The lobby has the most incredible views of the Japanese skyline. We sat at night at the lobby bar and could see straight to the Tokyo Skytower! The buffet was very good but the service was overwhelmed at times. We had to wait a while to get a table at times and the wait staff rarely checked on us. But otherwise they offered a good variety of food offerings. The executive lounge was a highlight. Not only were the views amazing but the service was always spot on. The food throughout the day was wonderful and there was a large variety of beverages. This hotel was far more than a hotel, it was an experience - one that I hope to have again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
2024 Sumo Grand Tournamen held in EDION Arena Osaka
2024 Sumo Grand Tournamen held in EDION Arena Osaka
Osaka

This was a highlight! It was such a fun way to experience the Japanese culture. I've never seen anything like it but even though we couldn't understand it, we were able to cheer along and have a great time. I've already recommended this to everyone that I know that wants to go to Japan in the future. It's a must!

Quality of Experience
Guides, Drivers and Staff
Transport
 Dotonbori Food Experience
Dotonbori Food Experience
Osaka

The Dotonbori area was really fun to see and experience. There were so many food options and everything was so crowded so I'm glad we had a guide. He wanted to make sure to give us what we wanted but he didn't really have an agenda in mind of where to go. We started with gyoza as an appetizer at a stand which was delicious. We then went to a restaurant where he ordered dinner for us. There were several plates that he ordered for us and told us what the local specialties were. We then left and went to get a match ice cream for dessert. While it checked the boxes, I was hoping to stop at more locations and try things as we toured the area as opposed to sitting in one restaurant.

Quality of Experience
Guides, Drivers and Staff
Better idea of what to do and eat
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Mar 29, 2024
Dear Anisha, Greetings from Kelly and thank you so much for your wonderful feedback and detailed review of your trip with us. We are delighted to hear that your experience was amazing and that our planning and service contributed to a perfect trip for you. Your insights on the accommodations at THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel and Conrad Tokyo are valuable. We appreciate your feedback on the amenities and services provided, as well as the highlights of your stay at each... Read more

Dear Anisha,

Greetings from Kelly and thank you so much for your wonderful feedback and detailed review of your trip with us. We are delighted to hear that your experience was amazing and that our planning and service contributed to a perfect trip for you.

Your insights on the accommodations at THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel and Conrad Tokyo are valuable. We appreciate your feedback on the amenities and services provided, as well as the highlights of your stay at each hotel.

Attending the 2024 Sumo Grand Tournament and experiencing the Dotonbori Food Experience were indeed standout moments of Japan trip. We are thrilled that you enjoyed these cultural experiences and found them to be must-do activities in Japan.

Thank you once again for choosing our service, and we look forward to assisting you with your future travels. Please don't hesitate to reach out if you need any further assistance or have more adventures planned.

Best regards,
Kelly

Japan 2024-Spring
Japan | Mar 16 - Mar 25, 2024

L
Lori D.
Fresno, TX | Reviewed on Mar 27, 2024

Fei was fantastic! She is a great planner and went over our itinerary in detail. Plus, she was readily available throughout the trip to help with additional arrangements and questions.

Our local guides (Aruyi, Yuki, Remi and Mizu) were knowledgeable and attentive to our interests and capabilities.

Seeing Japan from Tokyo to Hiroshima was a trip of a lifetime thanks to the help of kimkim!

Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Mar 29, 2024

Dear Lori,

Hope you are doing fantastic.

Thank you for your wonderful feedback! We are delighted to hear about your positive experience with me and our local guides during your trip across Japan from Tokyo to Hiroshima.Especially ,we are thrilled that our local guides were able to provide you with knowledgeable insights and personalized attention, making your trip truly memorable.

We are honored to have been part of creating a "trip of a lifetime" for you, and we look forward to welcoming you back for more unforgettable adventures in the future.

Warm regards,
Fei

Nippon calling
Japan | Mar 1 - Mar 12, 2024

Kolla
Kolla S.
India | Reviewed on Mar 15, 2024
Fei ,our travel coordinater was just amazing,she helped me plan the trip soo well and efficiently ,making all my wishes and all the experiences i wanted come true.
Jennifer- our guide for the 1st 6 days was soo friendly ,guided us well and became a good friend for all of us
Mr Ho-our guide for the last five days in Kyoto and Osaka,is a perfect guide and went out of his way to show us places and capture great pictures of us all.
The only negative I can tell of our 12 days trip is the...
Read more

Fei ,our travel coordinater was just amazing,she helped me plan the trip soo well and efficiently ,making all my wishes and all the experiences i wanted come true.
Jennifer- our guide for the 1st 6 days was soo friendly ,guided us well and became a good friend for all of us
Mr Ho-our guide for the last five days in Kyoto and Osaka,is a perfect guide and went out of his way to show us places and capture great pictures of us all.
The only negative I can tell of our 12 days trip is the Kimono photoshoot ,I wanted a professional photographer and wanted to make it a memorable shoot.We were not happy with the quality of the kimonos provided and there was no photoshoot at all.Mr Ho was kind enough to take us out and clicked some good pictures.Barring this one experience,rest of the trip was amazingly coordinated by Fei and the two guides.Thanks kim kim for organizing one more great trip to me.Regards,
Kolla

Hotel Reviews
Hakone Kowakien TEN-YU
Hakone

Amazing hotel,awsome locale and the best of them all are the two onsens,one with an infinite pool overlooking hills and another with a waterfall.Five stars

Authenticity & Character
Location
Picturesque
Staff
Cleanliness & Comfort
Laforet Ito Onsen Yunoniwa
atami

Traditional Ryokan

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MIMARU SUITES KYOTO SHIJO
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MIMARU OSAKA SHINSAIBASHI EAST
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Tokyo Skytree and Shibuya  Scramble  Crossing
Tokyo Skytree and Shibuya Scramble Crossing
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
We used public transportation-trains to reach skytree
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Mar 21, 2024
Hi Kolla, Hope you are doing fantastic.Thank you for your wonderful feedback and for choosing Kimkim for your trip planning! We're thrilled to hear that Jennifer and Mr. Ho made your experience memorable and enjoyable. It's fantastic to know that they went above and beyond to ensure you had a great time and captured beautiful moments. We apologize for the inconvenience with the Kimono photoshoot and understand the importance of making such moments special. Your feedback regarding this... Read more

Hi Kolla,

Hope you are doing fantastic.Thank you for your wonderful feedback and for choosing Kimkim for your trip planning!

We're thrilled to hear that Jennifer and Mr. Ho made your experience memorable and enjoyable. It's fantastic to know that they went above and beyond to ensure you had a great time and captured beautiful moments.

We apologize for the inconvenience with the Kimono photoshoot and understand the importance of making such moments special. Your feedback regarding this experience will be taken into consideration for future improvements.

We appreciate your kind words and look forward to assisting you with more amazing trips in the future.

Best regards,
Fei

Sandy organized some amazing local things for seeing a lot of sights in a short amount of time
Japan | Feb 28 - Mar 10, 2024

Shelby
Shelby S.
Dallas, TX | Reviewed on Mar 11, 2024
Sandy organized some amazing local things for us. We especially loved the Tea ceremony and Fushimi Inari hike in Kyoto and our half day tour in Nara. Todai-Ji is an absolute must see in Nara. Read more

Sandy organized some amazing local things for us. We especially loved the Tea ceremony and Fushimi Inari hike in Kyoto and our half day tour in Nara.

Todai-Ji is an absolute must see in Nara.

Hotel Reviews
Onyado Nono Namba Natural Hot Spring
Osaka

This place was great! Very clean, the staff was super healthy, great breakfast and a great onsen. The location was right near the Dotonbori, so no shortage of food and entertainment options. If you have an outside room, you might hear some noise from the street, but it was never enough to cause any problems. In fact we slept great both nights we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cerulean Tower Tokyu Hotel
Tokyo

Great location, large room, and excellent breakfast. A bit dated in the look but had everything we needed and we could walk to Shibuya Crossing for some shopping.

Authenticity & Character
Standard hotel that's a little dated, but was clean and had everything we needed.
Location
Right next to Shibuya crossing, but not in the thick of traffic.
Staff
Cleanliness & Comfort
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Mar 12, 2024
Dear Shelby, Hope you are doing fantastic. Thank you for your positive feedback.We're thrilled to hear that you enjoyed the experiences I organized for you, especially the Tea ceremony, Fushimi Inari hike in Kyoto, and the half-day tour in Nara. We all love Todai-Ji and it's our great honor to recommend it for you. We are so delighted to know that you enjoyed your stay at Onyado Nono Namba Natural Hot Spring in Osaka. I'm glad the cleanliness, friendly staff, and relaxing onsen contributed... Read more

Dear Shelby,

Hope you are doing fantastic.

Thank you for your positive feedback.We're thrilled to hear that you enjoyed the experiences I organized for you, especially the Tea ceremony, Fushimi Inari hike in Kyoto, and the half-day tour in Nara. We all love Todai-Ji and it's our great honor to recommend it for you.

We are so delighted to know that you enjoyed your stay at Onyado Nono Namba Natural Hot Spring in Osaka. I'm glad the cleanliness, friendly staff, and relaxing onsen contributed to a fantastic experience for you.I'm pleased that despite some street noise, you were able to enjoy restful nights during your stay.Thanks a lot for your understanding.

Thank you once again for your kind words and for choosing kimkim to organize your Japan trip. If you ever need assistance with travel arrangements in the future, please don't hesitate to reach out.

Warm regards,
Sandy

I can't remember the names of the guides bu...
Japan | Feb 26 - Mar 6, 2024

J
Jim C.
Wilmette, IL | Reviewed on Mar 07, 2024
I can't remember the names of the guides but they all were fantastic. If you want to know the high points of the trip just look back at our itinerary. The whole damn thing was exceptional. Read more

I can't remember the names of the guides but they all were fantastic. If you want to know the high points of the trip just look back at our itinerary. The whole damn thing was exceptional.

Hotel Reviews
Shibuya Stream Excel Hotel Tokyu
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Green Plaza Hakone
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyoto Tokyu Hotel
kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Osaka Excel Hotel Tokyu
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Meiji Shrine, Senso-ji, Hamarikyu Gardens &Tokyo Tower Tour (Join-in)
Full Day Meiji Shrine, Senso-ji, Hamarikyu Gardens &Tokyo Tower Tour (Join-in)
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Walking Tour (Osaka Castle & Water Bus)
Osaka Walking Tour (Osaka Castle & Water Bus)
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Ashi Tour (join-in)
Full Day Mt. Fuji and Lake Ashi Tour (join-in)
Hakone
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Kinkaku-ji Temple and Fushimi Inari Taisha (Join-in)
Full Day Kyoto City Tour with Kinkaku-ji Temple and Fushimi Inari Taisha (Join-in)
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Foodie Walking Tour at dark
Osaka Foodie Walking Tour at dark
Osaka
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Sagano Bamboo Grove & Arashiyama Walking Tour (Join-in)
Half Day Sagano Bamboo Grove & Arashiyama Walking Tour (Join-in)
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Sword smith factory visit and knife making class
Sword smith factory visit and knife making class
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Mar 08, 2024

Hi Jim,

Hope you are doing fantastic.Thank you for sharing your incredible experience in Japan with us. We truly appreciate your review and are thrilled to hear that you had a fantastic time. It was a pleasure working and planning with you. We hope to welcome you back to Japan again.

Take care and keep exploring.

Warm regards,
Angel

Fei was awesome and very helpfull with everyt...
Japan | Feb 11 - Feb 18, 2024

Khosiyat
Khosiyat M.
Chicago, IL | Reviewed on Feb 29, 2024
Fei was awesome and very helpfull with everything throughout this vacation! She helped me to make plan and changed everything if I needed something different. While I was in Japan, she was very helpful when I had any questions. It was very convenient for people like me who isn’t great at planning trips, she planned everything and all the hotel and tour guides were great! I had blast while I was in Japan!
Thank you Fei for everything! I can’t wait to go back to Japan again and plan...
Read more

Fei was awesome and very helpfull with everything throughout this vacation! She helped me to make plan and changed everything if I needed something different. While I was in Japan, she was very helpful when I had any questions. It was very convenient for people like me who isn’t great at planning trips, she planned everything and all the hotel and tour guides were great! I had blast while I was in Japan!
Thank you Fei for everything! I can’t wait to go back to Japan again and plan everything with you again!

Hotel Reviews
Keio Presso Inn Tokyo Station Yaesu

Staff was very helpful! Great location for everything. Good restaurants around the hotel. Staff was very helpful with sending my luggage too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
HifumiRyokan Kyoto station

Location was great, right by the Kyoto station and great places near by! Super clean hotel and also I had the best breakfast there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour(join-in)
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour(join-in)
Tokyo

I got super lucky on being the only person on the tour so whole day was awesome! My tour guide was great! She showed me great historical sites and great lunch together!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Kinkaku-ji Temple and Fushimi Inari Taisha (Join-in)
Full Day Kyoto City Tour with Kinkaku-ji Temple and Fushimi Inari Taisha (Join-in)
Kyoto

Great thing to do if you want to see historical sites in one day when you are in Kyoto for short time! Guide was awesome, he was very helpful with everyone! He checked in if everyone is doing okay! It was great tour and loved our tour guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Mar 05, 2024

Hi Khosiya,

Hope you have a great day.Thank you so much for your kind words and feedback. I'm glad to hear that you had a blast in Japan and enjoyed all aspects of your trip, including the accommodations and tours.

I'll be sure to pass on your appreciation to our guides and the rest of the team. We can't wait to welcome you back to Japan for another amazing adventure. If you ever need assistance with planning your next trip, my team and I will be more than happy to help.

Warm regards,
Fei

We had a wonderful vacation in Japan
Japan | Feb 4 - Feb 16, 2024

A
ADRIAN I.
Florence-Graham, CA | Reviewed on Feb 19, 2024

We had a wonderful vacation in Japan and Fei (our coordinator from KimKim) was with us along the way, taking care of all the details and making our experience a memorable one.
We enjoyed all the places that we visited (Tokyo, Hakone, Kyoto Kanagawa and Osaka), with everyone of them offering something different. We enjoyed very much the visit to the Himeji castle that is south of Kobe.
Very good experience overall and thank you to Fei again for taking care of all the details.
Adrian Iancu

Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Feb 19, 2024
Dear ADRIAN, Hope you have a great day. It's fantastic to hear that you had a wonderful vacation in Japan! It's my great honor to have played a role in making your experience memorable by taking care of all the details along the way. I'm glad to know that you enjoyed exploring Tokyo, Hakone, Kyoto, Kanagawa, and Osaka, with each destination offering its own unique charm. The visit to Himeji Castle, south of Kobe, must have been a highlight as well. Overall, it sounds like you had a very... Read more

Dear ADRIAN,

Hope you have a great day.

It's fantastic to hear that you had a wonderful vacation in Japan! It's my great honor to have played a role in making your experience memorable by taking care of all the details along the way. I'm glad to know that you enjoyed exploring Tokyo, Hakone, Kyoto, Kanagawa, and Osaka, with each destination offering its own unique charm. The visit to Himeji Castle, south of Kobe, must have been a highlight as well.

Overall, it sounds like you had a very positive experience. If you ever plan to visit Japan again,feel free to reach out. Thank you for sharing your feedback, ADRIAN.

Best wishes,
Fei

Overall, we had a memorable experience in Osa...
Japan | Feb 9 - Feb 13, 2024

Jaslyin
Jaslyin Q.
Singapore | Reviewed on Feb 18, 2024
Overall, we had a memorable experience in Osaka and Kyoto and we're glad we opted for the private tour and driver. The accomodations recommended were authentic and excellent in service, especially the Imperial Hotel Osaka. The Ryokan in Kyoto gave us a really good feel of the traditional way of living. The guides were all really polite, attentive and knowledgeable. The driver himself was good and acknowledged his minor technical hiccup and went out of the way to get it sorted. Overall we... Read more

Overall, we had a memorable experience in Osaka and Kyoto and we're glad we opted for the private tour and driver. The accomodations recommended were authentic and excellent in service, especially the Imperial Hotel Osaka. The Ryokan in Kyoto gave us a really good feel of the traditional way of living.

The guides were all really polite, attentive and knowledgeable. The driver himself was good and acknowledged his minor technical hiccup and went out of the way to get it sorted. Overall we had a great experience and impression of the places we went.

Hotel Reviews
Imperial Hotel Osaka
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Momijiya Honkan Takaosansou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Osaka City Tour
Full Day Osaka City Tour
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Tea Ceremony KYOTO
Traditional Tea Ceremony KYOTO
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Bamboo Grove and Monkey Park Tour
Half Day Bamboo Grove and Monkey Park Tour
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Cooking Class
Kyoto Cooking Class
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Kinkakuji and Nijo Castle Tour
Half Day Kinkakuji and Nijo Castle Tour
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Nara Tour
Half Day Nara Tour
Nara
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Feb 19, 2024
Dear Jaslyin, Hope you are doing fantastic. I'm thrilled to hear that you had such a memorable experience in Osaka and Kyoto! It's great to know that the accommodations recommended are authentic and provide excellent service, particularly the Imperial Hotel Osaka. Experiencing the traditional way of living at the Ryokan in Kyoto must have been truly special. I'm glad to hear that the guides were polite, attentive, and knowledgeable, and that the driver handled any technical issues... Read more

Dear Jaslyin,

Hope you are doing fantastic.

I'm thrilled to hear that you had such a memorable experience in Osaka and Kyoto! It's great to know that the accommodations recommended are authentic and provide excellent service, particularly the Imperial Hotel Osaka. Experiencing the traditional way of living at the Ryokan in Kyoto must have been truly special.

I'm glad to hear that the guides were polite, attentive, and knowledgeable, and that the driver handled any technical issues professionally. It sounds like you had a wonderful overall experience and left with a great impression of the places you visited. If you ever plan to return or explore other destinations, please don't hesitate to reach out.

Wish you a happy life now and future.

Best regards as always,
Sandy

Thank you so much for making our trip to Japa...
Japan | Feb 9 - Feb 14, 2024

Maricris
Maricris S.
Glendale, CA | Reviewed on Feb 16, 2024
Thank you so much for making our trip to Japan memorable and fun. Our guide Lay-la in tokyo, mt. Fuji was also nice to work with. Dennis in Kyoto is very informational too.
Our accomodation locations are also great right in the center of the city.
Read more

Thank you so much for making our trip to Japan memorable and fun. Our guide Lay-la in tokyo, mt. Fuji was also nice to work with. Dennis in Kyoto is very informational too.
Our accomodation locations are also great right in the center of the city.

Activity Review
Osaka Foodie Walking Tour at dark
Osaka Foodie Walking Tour at dark
Osaka

Okini Osaka! Aina-san is the best guide in this tour. She is so jolly and educational which made our trip enjoyable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Feb 16, 2024

Dear Maricris,

Thank you for your kind words! We're thrilled to hear that your trip to Japan is memorable and enjoyable. Lay-la in Tokyo and Mt. Fuji, as well as Dennis in Kyoto, are indeed fantastic guides who strive to provide valuable insights.

We're glad you found the accommodations centrally located and suitable for your needs. It's wonderful to know that Aina-san made your time in Osaka enjoyable with her cheerful demeanor and educational approach.

We appreciate the opportunity to be part of your journey and hope to welcome you back in the future!

Best regards,
Sandy

Great trip to Osaka and Kyoto
Japan | Feb 9 - Feb 13, 2024

K
Kevin C.
Singapore | Reviewed on Feb 14, 2024

We had the privilege of having 2 different guides for different days, Shu and Dennis were both incredibly friendly, knowledgable, and accomodating. Guides provided facts and knowledge about the various planned stops on our trip as well as general local info about Japan. Behind the scenes Sandy was a great coordinator and helpful every step along the way. The level of service from KimKim is great. We hit an issue due to a technology failure, but the team fixed everything quickly and were very professional.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Feb 16, 2024

Dear Kevin,

Thank you so much for sharing your memorable experience with us. We're delighted to hear that you enjoyed the services of our guides, Shu and Dennis. It's wonderful to know that they provided you with valuable insights about the planned stops and Japan in general.

We're pleased that you found our level of service to be great overall.Sorry for the unexpected technology failure again and thanks a lot for your kindness and understanding.

We look forward to serving you again in the future.

Best regards,
Sandy

This was out first trip to Japan.
Japan | Jan 22 - Feb 2, 2024

Paran
Paran J.
Australia | Reviewed on Feb 04, 2024

This was out first trip to Japan,Angel took the time to organise the trip taking into consideration our special needs. The guides organised were exceptional. I will highly recommend Odynovo and Angel for your Japan trip.

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Feb 05, 2024

Hi Paran,

Greetings from Angel.

I appreciate your positive feedback and sharing your experience. I'm thrilled to learn that my team and I made your first trip to Japan special by considering your unique needs. If you plan another adventure, we'd be delighted to assist you again.

Wishing you a happy life now and in the future.

All the best,
Angel

Fantastic Itinerary, Excellent Travel Agency -- Highly Recommended!!
Japan | Dec 27 - Jan 7, 2024

Rob
Rob B.
San Jose, CA | Reviewed on Jan 22, 2024
Our family has travelled to more than 30 countries and all seven continents. We have used various travel agents for trips to Africa, Latin America, Asia, Australia and Antarctica. I can say without hesitation that Kimkim is the best travel agency, and our local specialist Sandy is the best individual travel agent, that we have ever worked with. The planning process with Sandy was easy, transparent, efficient and informative. We went back and forth several times as we narrowed down... Read more

Our family has travelled to more than 30 countries and all seven continents. We have used various travel agents for trips to Africa, Latin America, Asia, Australia and Antarctica.

I can say without hesitation that Kimkim is the best travel agency, and our local specialist Sandy is the best individual travel agent, that we have ever worked with.

The planning process with Sandy was easy, transparent, efficient and informative. We went back and forth several times as we narrowed down our itinerary, chose our hotels and selected our experiences. Sandy always had great options, common sense suggestions and creative ideas. Every time I had a question or a message for Sandy, I would have a direct and helpful answer from her the very next day. And, importantly, she always respected our budget. We never felt rushed, manipulated or "up sold" on anything.

Our Kyoto guide Sunny was delightful. A longtime guide, his love for Japan showed through at all times. He was very easy to be with -- always going out of his way to find just the right snack or restaurant, shortcut or camera angle.

Or Hiroshima guide, Yuji was terrific. During Covid, he created a series of illustrated notebooks that cover every possible aspect of Japan's history, geography, culture and traditions. I think I learned more about Japan while reading his notebooks than at any other moment on the trip. Yuji also plays the flute and gave us an extraordinary sample of his musical talents while we walked through a beautiful forest on Miyajima island -- it was a totally magical and unexpected moment for us.

Yoshi, our Tokyo guide, was equally excellent. He took us across Tokyo on various subway and commuter lines -- covering more sights and attractions more immersively than we could have imagined. His choice of sushi lunch restaurant was absolutely perfect -- some of the best sushi I have ever had in my life. After just one day with him, we were sorry to say goodbye.

Finally, Ryoji, our guide for a night time food tour of the Shinjuku district of Tokyo, was absolutely amazing. Over the course of four hours, he took us to five different eating establishments, down narrow alleyways, along wide boulevards and through crowded neon-lit intersections. This was probably my favorite single experience on the trip.

Unfortunately, while in Tokyo, we had an unexpected health situation (totally unrelated to our activities or Kimkim's planning) that required us to cut short our trip and return home. In these difficult moments, Sandy was unbelievably supportive and helpful. She helped us make immediate and urgent changes to our plans, was available 24/7, and helped us get refunds on the activities that we could not do. Her constant availability, encouragement, and support helped us get through a difficult moment which required difficult choices and stressful adjustments to the trip.

Even weeks after our trip, Sandy was still engaged with us, helping wrap up final details and offering encouragement.

In summary, I highly recommend Kimkim, Sandy and our local guides. They really are the best travel professionals we have ever worked with.

We will definitely use Kimkim for our next trip.

If your experience is half as good as our experience was, you won't be disappointed!!

Activity Review
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo

This was a fantastic experience. I highly recommend this. The highlight of our Tokyo visit!!

Quality of Experience
Food
Guides, Drivers and Staff
Ryoji was excellent! Ask for him!!
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jan 23, 2024
Dear Rob, Thank you sincerely for your generous and detailed feedback. We are overjoyed to learn about your positive experiences with Kimkim and our guides during your Japan travels. I am delighted to know that you and your family created lasting memories and enjoyed your time in Japan. Our guides—Sunny, Yuji, Yoshi, and Ryoji—are equally thrilled to have played a part in enhancing your trip with their knowledge and special talents. Your recommendation is truly invaluable to us, and we... Read more

Dear Rob,

Thank you sincerely for your generous and detailed feedback. We are overjoyed to learn about your positive experiences with Kimkim and our guides during your Japan travels.

I am delighted to know that you and your family created lasting memories and enjoyed your time in Japan. Our guides—Sunny, Yuji, Yoshi, and Ryoji—are equally thrilled to have played a part in enhancing your trip with their knowledge and special talents.

Your recommendation is truly invaluable to us, and we eagerly anticipate the chance to assist you in your future travels. Should you have any further requests or inquiries, please feel free to reach out.

Wishing you and your family all the best in your future life.

Warmest regards,
Sandy

Perfect family trip to Japan
Japan | Jun 9 - Jun 18, 2023

F
Francisco D.
Miami, FL | Reviewed on Jan 21, 2024
Had an extraordinary trip of a lifetime with my family. So much, that my kids want to go back and go places we were not able to visit. Initial and planning communication with Gibwa was outstanding. The places she chose to visit and transportation logistics were out of this world. Once in Japan, we did run into some minor incoviniences like for example misunderstandings about meeting points with a guide, but that's expected even in the most perfectly planned trip. Those instances Alan came... Read more

Had an extraordinary trip of a lifetime with my family. So much, that my kids want to go back and go places we were not able to visit. Initial and planning communication with Gibwa was outstanding. The places she chose to visit and transportation logistics were out of this world. Once in Japan, we did run into some minor incoviniences like for example misunderstandings about meeting points with a guide, but that's expected even in the most perfectly planned trip. Those instances Alan came through in solving the issue via chat even making calls in behalf of us. Guides we used that we highly reccomend are Keiko and Hiroshi. Planning with Gibwa allowed us to choose some hotels by our own research and others recommended by them. One memorable one was the onsen at Hakone, very luxurious but worth the price for this once in a lifetime trip. The trip was a perfect combination of guided days and independent traveling, we felt we got the mos out of it. We can't thank Alan enough for imparting his recommendations and knowledge of Japan and tips for visitors

Activity Review
Tokyo Food Tour
Tokyo Food Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gibwa Cole

First time to Japan and LOVED it.
Japan | Dec 21 - Jan 3, 2024

John
John A.
Oroville, CA | Reviewed on Jan 07, 2024
For our first time to Japan, Fei made a trip where we really got to see a lot of Japan. Our guides were great people who had exceptional knowledge of Japan and the places and things we saw. They made us feel welcome and helped us explore their cities and points of interest. Read more

For our first time to Japan, Fei made a trip where we really got to see a lot of Japan. Our guides were great people who had exceptional knowledge of Japan and the places and things we saw. They made us feel welcome and helped us explore their cities and points of interest.

Hotel Reviews
Kyoto Tokyu Hotel
kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shibuya Stream Excel Hotel Tokyu
Tokyo

Very comfortable beds, quiet, very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ANA Crowne Plaza Hiroshima
Hiroshima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Green Plaza Hakone
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nagoya Tokyu Hotel
Nagoya
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day City Tour with Tokyo National Museum and Senso-ji Temple
Full Day City Tour with Tokyo National Museum and Senso-ji Temple
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchiko Cruise and  Oshino Hakkai
Full Day Mt. Fuji with Lake Kawaguchiko Cruise and Oshino Hakkai
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Izakaya Cooking Class (small group tour)
Izakaya Cooking Class (small group tour)
Kyoto

The cooking class was so much fun. It was very easy as the staffed had prepared a lot of the ingredients but the recipes were easy and tasty.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked through the neighborhood from our hotel.
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Hiroshima

This was a great tour but it would be better as two days. We were rushed to see everything before it closed. Hiroshima tour is very in depth and heavy and deserves to be appreciated. Miyajima was really impressive and worth the trip from Hiroshima.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

The samurai and ninja museum was quick and interesting. The Tea ceremony was fun.

Quality of Experience
Guides, Drivers and Staff
Full Day Nara City Tour from Kyoto
Full Day Nara City Tour from Kyoto
Kyoto

The rich history and the Great Buddha were amazing and well worth the time.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Nagoya Castle and City Museum Tour
Half Day Nagoya Castle and City Museum Tour
Nagoya

Lots of things were closed due to New Years Holiday But the Toyota Museum was excellent. definitely worth the time.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Jan 09, 2024
Hi John,
I wanted to express my sincere gratitude for your thoughtful words about your recent trip to Japan. It was an absolute pleasure planning and organizing your first-time visit to this incredible country.
I'm thrilled to hear that you felt the itinerary allowed you to see a lot of Japan and that the guides contributed to your positive experience. Our guides take great pride in showcasing the beauty and richness of their cities, and your appreciation for their exceptional knowledge... Read more

Hi John,
I wanted to express my sincere gratitude for your thoughtful words about your recent trip to Japan. It was an absolute pleasure planning and organizing your first-time visit to this incredible country.

I'm thrilled to hear that you felt the itinerary allowed you to see a lot of Japan and that the guides contributed to your positive experience. Our guides take great pride in showcasing the beauty and richness of their cities, and your appreciation for their exceptional knowledge warms my heart.

Creating an immersive and welcoming experience for our travelers is a top priority, and I'm delighted to know that you felt welcomed and supported throughout your journey.

Your feedback is invaluable, and I'm grateful for the opportunity to have played a part in making your trip memorable. If you ever decide to explore more destinations or return to Japan, please know that I'm here to assist you.

Once again, thank you for choosing us, and I wish you many more wonderful adventures in your future travels!

Best regards,

Fei

Awesome trip to Japan thanks to Fei!
Japan | Dec 19 - Jan 2, 2024

Vignesh
Vignesh R.
Singapore | Reviewed on Jan 06, 2024
Fei did a great job planning our trip to Japan! We wanted to cover the most popular locations but also experience some local favourites and we enjoyed all the activities that were planned. There was ample time also for us to explore by ourselves and the instructions for all travel legs were very clear and there were almost no hiccups. The local guides that were taking us around were also very kind and helpful! Special shot out to Fei for arranging a private driver from Yuzawa to Tokyo... Read more

Fei did a great job planning our trip to Japan! We wanted to cover the most popular locations but also experience some local favourites and we enjoyed all the activities that were planned. There was ample time also for us to explore by ourselves and the instructions for all travel legs were very clear and there were almost no hiccups. The local guides that were taking us around were also very kind and helpful!

Special shot out to Fei for arranging a private driver from Yuzawa to Tokyo when we were stuck after the earthquake. She promptly responded and found us a driver. I was skeptical initially as we didn’t have a direct contact to Fei but she continued to respond outside work hours to help us out!

Would highly recommend Fei to organise your trip!

Hotel Reviews
karaksa hotel TOKYO STATION
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shibuya Tokyu REI Hotel
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Green Plaza Hakone
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOTEL TORIFITO KANAZAWA

Hotel was clean but the rooms were too small where we couldn’t open our suitcases.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Kyoto Shijo Karasuma
Kyoto

Spacious rooms!

Authenticity & Character
Location
Staff
Helped us a lot with our luggage transfer!
Cleanliness & Comfort
Shojoshin-in Temple

Great experience staying in a temple. The rooms were comfortable for us to rest!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sotetsu Fresa Inn Hiroshima
Hiroshima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Tokyo City Tour with Senso-ji Temple (join-in)
Full Day Tokyo City Tour with Senso-ji Temple (join-in)
Tokyo

The tour took us to nice places but felt the timing in each location is not enough

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchiko Cruise and  Iyashi no Sato
Full Day Mt. Fuji with Lake Kawaguchiko Cruise and Iyashi no Sato
Tokyo

It was a great experience to be up close with Fuji!

Quality of Experience
Guides, Drivers and Staff
Transport
Shirakawago Day Trip
Shirakawago Day Trip
Kanazawa

Ended up being a perfect day weather wise to visit! A great day trip from Kanazawa

Quality of Experience
Guides, Drivers and Staff
Our guide was very experienced and shared a lot about the local tradition!
Transport
We got a upgraded super comfortable ride!
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Since we already enjoyed the Tea ceremony elsewhere that part felt unneeded. But the dressing up part was fun.

Quality of Experience
Full Day Nara Tour From Kyoto with Naramachi District
Full Day Nara Tour From Kyoto with Naramachi District
Kyoto
Quality of Experience
Guides, Drivers and Staff
Our guide was very kind to bring us back to the city and take us to a shopping area to buy snacks!
Sumo Morning Practice
Sumo Morning Practice
Tokyo

Great learning experience watching the wrestlers up so close! Plus they allowed us to take photos in the end which was cool!

Quality of Experience
Guides, Drivers and Staff
Our guide patiently walked us back to the pickup location even though she didn’t have to!
Drive to Hakone by Private Car
Japan
Guides, Drivers and Staff
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Jan 09, 2024
Hi Vignesh,
We truly appreciate your kind words and feedback about your recent trip to Japan. It was a pleasure assisting you in planning and organizing your travel experience.
I'm thrilled to hear that you enjoyed the itinerary, activities, and the opportunity to explore both popular locations and local favorites. Your satisfaction is our top priority, and it warms my heart to know that you had a memorable time. I'm especially grateful for your understanding and trust during unexpected... Read more

Hi Vignesh,
We truly appreciate your kind words and feedback about your recent trip to Japan. It was a pleasure assisting you in planning and organizing your travel experience.

I'm thrilled to hear that you enjoyed the itinerary, activities, and the opportunity to explore both popular locations and local favorites. Your satisfaction is our top priority, and it warms my heart to know that you had a memorable time.

I'm especially grateful for your understanding and trust during unexpected situations, such as the earthquake incident. I'm glad I could assist in arranging a private driver promptly, and I appreciate your patience and cooperation throughout the process.

Your recommendation means a lot to me, and I'm delighted to have had the opportunity to contribute to your positive travel experience. If you ever decide to explore new destinations or have future travel plans, please don't hesitate to reach out. I'm here to assist you.

Once again, thank you for choosing us to be a part of your journey. Wishing you many more fantastic travels in the future!

Best regards,

Fei