Kimkim Trip Reviews for Morocco

Our mom/daughter trip to Morocco turned out better than I could have imagined. The KimKim team was great to work with. They were so friendly and professional, and as we were traveling when the earthquake happened, they were quick to make sure we were safe and fine. Our driver, Ilyace was amazing. He remained very much engaged with us, even after the earthquake happened, which was so appreciated, especially with having family and friends in Marrekech. We made such great memories and learned so much about this beautiful country, it’s history, culture and friendly people.

Salam, dear friends,

It was pure bliss and joy seeing you all after 43 years, experiencing waves of emotions, recalling our golden years, and creating new pleasant memories. Being with you all was fun—but was it a fun and relaxing vacation overall? Not sure about that. A 10- to 12-hour bus ride and packing and unpacking was challenging.

Sightseeing is excellent, but I would recommend adding some fun and relaxation time by including a few optional activities so people can experience the local exotic culture, as well. For example, our APPNA Chicago group trip to Morocco had a bull and horse show followed by a musical dinner show. In Buenos Aires, we arranged to attend an opera at one of the most prominent opera houses in the world. Tango originated in the slums of the city; after seeing the ruins where it started, we went to experience the tango show with dinner.
Nuruddin, our guide in Morocco, is a hiking guide—I wish there were an option to go hiking one day because we have a limited amount of time to enjoy that kind of activity before we get too old for them. 

There are so many exotic golf courses in unfamiliar places—there should also be an option to play golf. There should be an option to take a small plane to travel from one city to another, instead of riding on a bus for long hours, which wastes time. There should be an option to pick hotels, and there should also be a few organized group dinners so everyone can enjoy everyone’s company. On winter resort vacations, a skiing option should be available.

Merzouga was my favorite place. We could ride camels, enjoy the enchanting music and dance, and get a feel for the local culture. 

All the tour companies offer various options and suggestions for different things to do in the evening before dinner. This is how we travel with friends, and I would like to do those things if I decide to join our next trip. Naturally, though, everyone's choices and preferences are different, and I respect that.

This is a text I sent to my friends who organized the trip. Your guides were excellent; they worked hard to make our trip memorable, especially Saeed. They are a young, talented group of folks. I was very impressed

Activity Review

Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara

Morocco

We loved it at the camp. The rooms were excellent, the people and the guides were terrific, and the Camel rides were fun. I enjoyed Ayub’s musical skills. I can't say enough about Saeed; he is excellent, hard-working, and accommodating. We enjoyed dancing with them - an amiable and pleasant group of talented young people. I was very impressed.

Quality of Experience

Camel Ride and Ayub’s performance

Food

Variety

Guides, Drivers and Staff

They were always available—a fantastic group of talented young men. I can’t say enough about Saeed; he is perfect, intelligent, organized, friendly, hard-working, and I could go on and on. He is such a great asset to your company.

Transport

I didn't like the long bus rides so much; sitting is not suitable for our health at this age.

I would have better enjoyed it if we had visited fewer places. It turned out to be hectic as we had to pack and leave almost daily. Two days spent in Fes was too much as there was less to see. We would have preferred a tour of Marrakech to see the monuments even if some were closed because of the earthquake. In Fes and Marrakech, our local guides took us to their recommended stores instead of let us decide where to shop. Just walking through the market felt weary and wasted lot of time. Hotel in Fes was terrible whereas one in Ozarzaite was excellent. Our tour guides on the coach with us were fantastic and provided with us lot of information. Overall, the trip was enjoyable.

Honestly speaking every member of team was dedicated to deliver in most professional way and delivered with smiling face.let it be both driver&co driver.Excellent demonstration of professionalism from individual care to guiding the whole group tirelessly. Nooruddin more than excellent in commanding and delivering his talks with content ,fluency and enjoying respect from every one.Ayub another very talented, energetic and untiring sole.mohammad likewise enjoyed respect among all due to his commitment to the job. Few more were there and put in their to see their team earns best recommendations. Very good team indeed.

Our organisers from Original Travel especially Saed and Nooruddin were excellent. They were helpful and went an extra mile.

Said and all other team members provided excellent service

Said listened to what we wanted in a trip and planned it perfectly. Our local guide and driver Samir was most attentive to our every need. We felt safe with him. He went above and beyond to make the journey memorable. The arrangement of having some local guides was also very helpful.
We will use Kim Kim as we plan other trips. Well done everyone!

Activity Reviews

Nature's Masterpieces: Discovering Todra Gorges and Erfoud on the Road to Merzouga

Morocco

The camel ride and night spent in the desert was my absolute favorite experience. It was a breathtaking experience, the beauty of the desert left me speechless. I could've stayed there at least two more

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Vibrant Hues and Historic Treasures: A Journey of Colors from Fes to Chefchaouen

Morocco

Getting to see how leather products are made was fascinating. I enjoyed seeing the process from the dyeing and soaking, to the market selling. It was a real insight into people's work and what it takes to get a product to the market.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home

Morocco

Having a meal in a Moroccan home was a genuinely nice and generous experience!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Overall, Morocco was absolutely fantastic!
The team on the ground and the effort put in by Hakim, was amazing! Every effort was put in to make the trip as smooth and enjoyable as possible. Thank you very much.

Casablanca was an unnecessary stop. It was planned so as to avoid additional travel after the flights but it would have been better to have spent time at a beach holiday destination.

Outside of the organised trip I spend a few days in Essaouira which was amazing and should be included in future trips.

Hotel Reviews

Hotel Odyssee Center

Casablanca

Hotel was good but not great. Breakfast was average and way too crowded. Bar staff were very friendly and helpful. The position of the Hotel is not the best.

Authenticity & Character

Location

Closer to the beaches

Staff

Cleanliness & Comfort

Les Terrasses d'Agafay

Agafay

Everything was perfectly well done! They made the once in a lifetime experience even better!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palm Plaza Hôtel & Spa

Marrakech

Great location. Lovely pool area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Cooking Class & Local Cuisine

Morocco

Absolutely incredible experience! The team went above and beyond to ensure we had a great day!

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing trip through Morrocco. Hakim our local specialist was always quick to respond to my many questions and was very knowledgeable. He provided great support and peace of mind to ensure that we had a very memorable holiday despite arriving in Morrocco a day after the earthquake.
Our trip highlight was our night in the Sahara desert which was very authentic with the camel ride and tents.

Mohammed our driver was very friendly, knowledgeable, and professional. The local guides we had in Fez and particularly in Marakesh were also very knowledgeable and friendly.

We enjoyed experiencing a culture , and way of life very different from our own

Hotel Reviews

Riad El Yacout

Fès

Riad Madu Desert Camps

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Chergui

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour in Fes

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Food Tour & Local Gastronomy

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour in Marrakech

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

We were going to Morocco for a surfing trip and ended up adding an extra week for sightseeing. We met Sharon from Morocco Immersions on Kimkim. Sharon planned the entire trip considering our interests and available time. Excellent decision!
We saw so much of Morocco and the people there who are hardworking, welcoming, and warm hearted. We started & ended our trip in Marrakesh. Spent the first day visiting the souks by ourselves and then with a guide the 2nd day. It was a nice overview of this busy city with visits to local attractions. Enjoyed our time in the Medina.
We traveled to Boumaine Dades where we visited Alt Ben Haddou and later saw the majestic monkey fingers, large rock formation. It’s a beautiful, natural area with stunning views. Also spent a lovely day in the Valley of Roses. Had a family cooked meal of couscous, vegetables, and chicken all prepared with the food we purchased at the local market. We toured the family farm and interacted with some family who owned the villa there. Amnay was the perfect host. It was such an enjoyable day!
Next, we drove to Merzouga where we rode camels into the Sahara and camped in glamours tents with nice showers. I’ll never forget the camel ride which was such a cool experience. Next off to Agdz. We visited Khamlia and toured Kasbah Tamnougalt. All so educational and provided a glimpse of how many locals live in buildings that from the outside look in disrepair but once inside, you experience the homey quality of the lives they’ve made there.
Our journey continued to Taroudant, little Marrakesh”. We had a long walking tour of the area with a guide who knew so much and had the respect of so many locals as witnessed in their greetings. I really liked Taroudant! It seemed more manageable than Marrakesh. I never got the hang of haggling. We experienced our first major earthquake (6.8) there which was frightening but we managed well, and Sharon’s driver/manager Omar took good care of us. Most of the locals slept outside due to fear but my husband & I returned to the hotel to sleep. We did not feel the aftershock the next morning.
Got dropped off for our surfing camp for one week and then Omar picked us up and drove us to Marrakesh for the last two nights in Morocco. We walked around quite a bit, and I slept quite a bit. It had been a very busy 2 weeks for us 60+ year olds. Marrakesh was hit hard by the earthquake and damage was noticeable, especially around the Medina. Many locals were still camped out on the sidewalks and grass due to fear of staying inside or due to loss of homes. It was a sobering reality of the impact of a natural disaster. The people continued to work and help each other. We witnessed trucks being loaded with blankets for the Moroccans who were in the mountain regions that were hit very hard by the earthquake.
Want to add we visited Souktana in Province de Taroudant where they produce and sell “high quality” saffron. We enjoyed the tour and purchased (all prices marked/no haggling) saffron as gifts for our family and friends at home.

Hotel Reviews

Hôtel & Ryads Barrière Le Naoura

Marrakech

A very westernized lodging experience. It has all the comforts of home but in a more lavish way. The breakfast bar is amazing! The staff was warm and welcoming. The hotel is close to the souks/Medina. We took a lovely evening stroll from the hotel to the Medina where many Moroccan families were busy shopping and eating. I'd recommend taking such a stroll to experience the Marrakesh night life which is so different than Marrakesh by day. We felt perfectly safe strolling in the evening/night (~11PM).

Authenticity & Character

Though this hotel, of all the ones we stayed, was the most like those in the USA, it definitely has a Moroccan touch.

Location

Great location - easy walk to the Medina and attractions.

Staff

All were helpful and polite!

Cleanliness & Comfort

Our room was clean and well equipped. The welcoming bottled water and the snacks were a lovely touch!

Riad Madu Premium Camp

Merzouga

Nice glam camping experience! The tent had all we needed including a nice shower. It was very hot in the desert. All the warm clothes we packed were not needed. The service and food were good. There was some musical entertainment that added a bit of fun. The generator stopped working before bedtime but the hosts got it up and running so we had A/C for the night. The morning hike into the desert to watch the sun come up was beautiful! Wow, the stars were amazing too. The camel ride into camp & out of camp was a worthwhile experience. Our camel guide did a lot of walking and took pictures of us along the way. Some other guests rode ATV's out instead of the camels but I'm glad I rode the camel out. My husband & I had separate camel rides in & out from the other larger group of guests so it felt very special as we walked through the desert for ~1.5 hours each way.

Authenticity & Character

Felt like we were in the Moroccan desert! It was truly a unique experience!

Location

Our camp was small, maybe 10 tents for guests which was smaller than other camps we could see from afar.

Staff

The entire staff was helpful, friendly, and accommodating. It was a terrific experience!

Cleanliness & Comfort

Tents were clean. I slept extremely well in the tent bed. No complaints!

Dar Hnini

Oulad Yahia Lagraire

Another beautiful hotel! We felt like the only guests there. We had a private dinner and breakfast on the scenic terrace where the pool was located. It was quite posh! The staff was excellent! They truly catered to our needs, and beyond. I slept very well. I will mention that the bathroom, though beautifully tiled and historical in design, was a bit awkward for showering. The tub narrowed on the bottom making it difficult to stand with both feed next to each other. You had to stand as if on a surfboard. I ended up washing my hair and body on my knees. Really not much to complain about. The hotel is lovely!

Authenticity & Character

Another wonderful Moroccan hospitality experience!

Location

Beautiful! The stay was short. We would have stayed another night if possible.

Staff

Excellent! The entire staff was superb!

Cleanliness & Comfort

Very clean!!! They even had a hairdryer!

Palais Oumensour

Taroudant

Very nice older hotel with a lovely courtyard. It had a quaint, small town feel. The beds were comfortable and the bathroom with shower was located farther away from the sleeping area which was a nice touch. The front desk woman was so helpful, answering our many questions. She spoke very good English. We experienced the 6.8 earthquake at this property, after 11PM. It was scary to feel the room shake, at first felt like a large truck driving down the road, but intensified and we knew it was an earthquake, as other guests starting running past our door to get outside. We followed. The hotel night manager stayed with us in the courtyard. Our driver Omar checked in on us by phone. We stayed outside for 2 hours or so and then went back inside to bed. The pictures on the walls were all skewed and new cracks appeared on many of the walls with plaster/dust on the tile. We heard most of the locals slept outside that night for safety concerns, including our front desk lady. She lived there all her life as did her family and this was their first earthquake. It was truly a devastating event for Morocco and her people.

Authenticity & Character

The hotel felt like a foreign property in a very good way. An experience I thoroughly enjoyed!

Location

Great location for the "Little Marrakesh" town - walking distance to medina was easy.

Staff

Excellent, especially the front desk woman!

Cleanliness & Comfort

Very clean! Food was tasty! Service was excellent!

Riad Nesma Suites & SPA

Medina, Marrakech

We enjoyed this last property too. It was located well into the Medina in Marrakesh. We stayed two nights. The room was small but the high ceilings seemed to add space. The bathroom was particularly small. The shower was one of the more modern ones we had with an actual shower door to open and close. The beds were comfortable. The breakfast offered a variety of options and the service was timely and polite. The rooftop where we ate was extremely nice! I had thought we'd be spending our last two nights in Marrakesh in a hotel that was more like Hotel Ryads Barriere Le Naoura, westernized. The previous week we had been in a surfing camp in a villa that was lacking much and a bit light on safety, no armrail on marble stairs, scary with wet feet so was ready for western comforts. But, the stay at Riad Nesma was pleasant and, once we adapted, it proved comfortable and added a cultural touch to our last nights in Marrakesh. I'm grateful for having stayed there.

Authenticity & Character

Felt like a Moroccan hotel with simple pleasures there for the taking.

Location

Great location for quick access to souks/Medina

Staff

Excellent - they were quick to let us in at night after dinner. The doors are locked after you enter and exit so need someone to let you in. The young man quickly rose to help us leave for the airport at 6AM.

Cleanliness & Comfort

Very clean and slept great!

Activity Reviews

Guided Tour of Marrakech

Marrakesh

We enjoyed the tour of Marrakesh. Our guide was knowledgeable and pleasant. He did not help us with haggling which I later learned he was supposed to have done so that was a bit disappointing. I never got the hang of haggling. It always felt overwhelming. We ended up not buying much in the Medina. I think with time, haggling would come. You really need to visit shops and get prices before you decide to purchase so you can determine a fair price. We never got to that stage.

Marrakech to Dades Valley via Ait Ben Haddou

Morocco

This was a fun stop. We walked through a dry waterway to get to the ksar which provided a nice view on approach. It was historical and pleasant, with a much needed breeze because the temps were hot. Lots of uphill walking so wear comfortable shoes and sun protection. Several movies have been filmed here. A list of these movies is posted for viewing. There is a nice artist room where paintings and carving are made for purchase.

Day with the Locals in the Valley of Roses

Morocco

Loved our day with a local family - shopping, cooking, and eating Moroccan couscous. We had a fun and educational tour of the farm and relaxed after lunch with some enjoyable conversations. Amnay was the perfect host. Omar, our driver/manager took us on many adventures as we traveled through Morocco.

Quality of Experience

Lots of fun and a real cultural experience - a must do!

Food

Excellent - the best couscous we had in Morocco!

Guides, Drivers and Staff

Amnay was fun to hang out with. Omar was fun as well and also shuttled us all over the place safely and with good conversation. It helped that Omar liked Karl's jokes!

Transport

Excellent - Many Thanks to Omar!!!

Dades Valley to Merzouga Camel Trek via Todgha Gorge & Tinghir

Morocco

If you can travel to the Sahara while in Morocco, take the time to ride in the desert. It's a magical and impressive place with awesome stars and beautiful sunrises!

Quality of Experience

Fun experience - An opportunity I'm grateful to have taken!

Guides, Drivers and Staff

All good - felt safe and really enjoyed the ride.

Transport

Camel ride was fun. The van ride out to the desert was a bit rugged. Our driver Omar opted to have a smaller vehicle pick us up on the return and he met us on the paved rode with the van. A really good decision!

Guided Tour of Taroudant

Taroudant

I really liked Little Marrakesh in Taroudant. This was a fun tour with lots of educational information. We learned about many of the reforms that King Mohammed VI made in Morocco including expanding education and raising the marriage age for young girls. We experienced our first major earthquake in Taroudant. The city suffered damage from the quake. I would have stayed more than one night if we had the time to do so.

Merzouga to Agdz

Morocco

We enjoyed the guided tour of Kasbach Tamnougalt.

I am incredibly pleased regarding our trip to Morocco and specifically want to strongly recommend working with Hakim. Because of our jobs, we were only able to plan our vacation three weeks in advance. Hakim worked with us on our itinerary, and make everything we wanted happen despite the short time frame. I really loved how he balanced incorporating all our special requests with recommending things we weren't sure about that ended up being some of our favorite parts of the trip. For context, we arrived in Marrakech about 5 hours before the earthquake and our itinerary had to be adjusted pretty significantly the first few days. Hakim was BEYOND supportive and accommodating (even at one point working to change a food tour to a cooking class despite the company never having hosted one before). The same praise needs to be extended to all our guides in Marrakech and our driver Hammadi, all of whom where incredibly flexible, kind, and explanatory despite being impacted by the earthquake. Hammadi definitely needs his own call out for being more than accommodating and hospitable, and we truly enjoyed getting to know him throughout the week. Further, I highly recommend Dar Baraka in Marrakech as they went out of their way to find us alternative, safe accommodation the first night. Finally, Abraham, our tour guide in Rabat, despite being brand new, was absolutely awesome, knowledgeable and professional.

My only cons related to the trip are minor given our overall satisfaction with the trip.
-Our first night, we were out on the streets with the rest of the city due to the earthquake until 5am, we had called the emergency line just for confirmation that there was nowhere safe we could stay and for confirmation that we could reschedule our 5:30am event the next day given the circumstances. They told us to plan to still attend and left us on read regarding the accommodations, which I think added unnecessary stress (that Hakim quickly alleviated the next day). Someone from KimKim US also reached out regarding the situation the next day, but didn't follow up to my call back.
-Just generally, I wish there was more price transparency.
-In Fes, the guide used our tour to run his own errands, told us to wait while he finished a conversation and pushed us into a clearly touristy restaurant with pretty high fixed prices. Overall, he was a knowledgeable guide but I would go with someone else if I could do it over again.

Hotel Reviews

Dar Baraka & Karam

Marrakech

This riad was absolutely amazing. Despite the earthquake, they worked to find us safe accommodation. They were incredibly patient, kind and caring. We absolutely loved the little yellow kitten and he was the highlight of our hotel stays!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Tamdakhte

Ait Ben Haddou

Absolutely stunning location and accommodations. The food was the best we had in our trip and the host was very welcoming and friendly. Highlight of our trip!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Al Madina Al Kadima

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Puerta Azul

Chefchaouen

The host was incredibly kind and helpful. The food was great! The location was nice (and the elevator was much appreciated), but it just lacked some of the charm compared to the other places we stayed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Odyssee Center

Casablanca

We didn't stay in this location for a full night given our flight, however, it was incredibly modern and clean. There was a little hiccup upon check in because they couldn't find our reservation, but ultimately it was a great (albeit short) stay

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Madu Desert Camps

Merzouga

Once in a lifetime experience that we absolutely loved. Everyone was super accommodating. We did have to wait for awhile to be picked up in the morning, but we enjoyed the extra time in the sand.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Morning Hot Air Balloon Experience

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

One of the guests that were supposed to be picked up at the same time as us didn't show, which made us a little late, but ultimately it worked out and the driver was nice.

Guided Tour in Marrakech

Marrakesh

Kudos to our guide for being accommodating with the time (and frankly even agreeing to give the tour) the day after the earthquake. We greatly appreciated his perspective and wisdom regarding the city

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Hammam & Massage

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Hammadi made the trip fun and was patient and educational along the way

Transport

Food Tour & Local Gastronomy

Morocco

We loved this transformation into a cooking class and the hosts were so fun. We are thankful they were flexible with us and our poor cooking skills!

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Guided Tour in Rabat

Morocco

Abraham was great, educational and his English was probably the best of the trip! Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Chefchaouen via Meknes & Volubilis

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour in Fes

Fes

Quality of Experience

Guides, Drivers and Staff

We didn't love our guide (he used the guide to run his own errands, told us to wait while he had conversations which locals , and sent us to a touristy restaurant and ordered for us) although he was educational. Loved the city and the experience, just would have gone with a different guide if given the chance.

Transport

What an incredible trip!! Samir was beyond amazing and went way out of his way to make sure we were always happy. Advice: Spend as little time in Casablanca as possible.And the hotel there wasn't great. BUT.. The hotel in Chefchouen was wonderful and the Riad hotel in Fes was spectacular! The agency was excellent.. and there was one snafu (As there always are) and they stepped up and fixed it asap way better than we imagined. Great job!!!

Hotel Reviews

Mövenpick Hotel Casablanca

Casablanca

Didn't really care much for cleanliness. Windows were really dirty, and outlets were broken, and although it looks ok, the details were a bit sub-par. Sorry guys.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Small village, so could definitely hear the kids playing outside until 11pm.. but other than that, it was DIVINE!! Definitely reserve the pool, it is so serene, and the Hammam was amazing. Breakfast superb and the staff were really really sweet. Thanks guys!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

A Scenic Journey: From Casablanca to Chefchaouen via Rabat

Morocco

Love Samir!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This trip was a mother/daughter trip for the first time since covid and it couldn’t have gone better!! Mohammed, Said and our driver, Ilyace were amazing! We were there during the earthquake and Said reacted very quickly to ensure that we were safe. Our local guides in Fes, Essaouira and Marrakech were great and very knowledgeable about their cities. My only quip was that the Fes and Marrakech tours tried to take us to a rug co-op (we did one in Fes) and we ended up at a Berber apothecary co-op twice as well. There didn’t seem to be communication as to the activities we had completed in a previous city. Some of the stores also felt very pushy for sales. But that’s definitely not Said, Ilyace or anyone with KimKim/Original Travels fault!

Hotel Reviews

Riad Bayti

Marrakech

We didn’t get to stay here because of the earthquake. We were moved to hotel les tres palmiers, so this review is based on that. The hotel was fine, everyday after running the AC for a bit a putrid smell would come into the room for a few hours which was not great.

Authenticity & Character

Location

Convenient location in the new town of marrakech

Staff

Front desk guy was unhelpful with complaints about odor in room, lack of toilet paper in lobby bathroom

Cleanliness & Comfort

Our room was cleaned by housekeeping and they didn’t replace the pillowcases on our pillows… so we just had stained pillows

Lina Ryad & Spa

Chefchaouen

We only stayed one night but this hotel was so cute! We wish we could’ve stayed more to enjoy the pool

Authenticity & Character

Location

The stairs in Chefchaouen are no joke, including up to this ryad! Just be warned

Staff

Cleanliness & Comfort

Riad Ghita

Fes

This riad was gorgeous! And we were So impressed with the helpfulness of the staff

Authenticity & Character

Location

A little bit further outside the main areas of Fes, about a 15 min walk to some main restaurants. The alleys could be a be disconcerting walking back late at night

Staff

Cleanliness & Comfort

Riad Maison Du Sud

Essaouira

This riad was definitely a miss… there appeared to be some miscommunication with the riad and said as to the condition of the room that was booked. It had no AC/fans and no airflow what so ever. My mother and I rebooked ourselves at a different location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mövenpick Hotel Casablanca

Casablanca

Only stayed for one night but a great hotel! Big room and bathroom, very clean!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Mokhtar Tanger

Tangier

This hotel was probably one of our favorites! It was so cute and unique and the breakfast was amazing

Authenticity & Character

Location

Depending on direction, you must walk up a steep hill. This may be a concern for people with limited abilities

Staff

Cleanliness & Comfort

Activity Reviews

Casablanca Odyssey: Explore Casablanca with your driver

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Hercules caves

Tangier

It was a pretty view but we had to pay an entrance fee

Quality of Experience

It was fine.. a cave for pictures

Guides, Drivers and Staff

Transport

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

My mom and I probably could’ve skipped this. It was historical, of course, and the ruins were amazing but it didn’t really interest us

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wonders of Fes: Exploring the Medina in Half a Day

Fes

This was a great tour! Our guide Adit(?) was sooo knowledgeable about this city and really was able to guide us down all the alleys safely

Quality of Experience

Guides, Drivers and Staff

Transport

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel

Marrakesh

Great tour but he wanted to take us to some co-op locations we had been to already in Fes. We ended up at a Berber apothecary again and got another presentation about their traditional medicines.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Argan Oil Women's Cooperative

Morocco

We skipped going here. We had a long day of travel after getting redirected after the earthquake and were simply not interested

Guides, Drivers and Staff

Transport

Essaouira Revealed: An Immersive Guided Experience of History and Heritage

Morocco

Our guide here was amazing!!! So kind and friendly and really took us to some great spots like a wonderful art museum

Quality of Experience

Guides, Drivers and Staff

Transport

Unrestricted Adventure in Marrakesh: Delight in Your Free Day.

Morocco

This 10 day trip was very well organized and covered areas of great natural splendour and places of historical importance. The accommodations were mostly in traditional riads that were beautiful and offered great services.
However, the most important factor in making our trip unforgettable was having had Karim as our guide/driver.
Karim is very positive and respectful and was always sure to respond to our needs making us feel welcome and safe.
Karim’s deep and personal knowledge of the sites and cultural aspects that make Morocco so unique contributed to our learning and enjoyment. There were innumerable highlights, one of the most memorable was our visit to a nomad family in their dwelling in the Atlas mountains. This interaction gave us a deep understanding of this centuries old way of life.
Our time in Morocco was marred by the occurrence of a strong earthquake that left much death and destruction. Karim kept us informed, answered all our questions and was very supportive and reassuring.
Karim’s driving skills are superb, be it on the highway, the cities, the desert or the mountain roads the rides felt safe and as confortable as possible.
We leave Morocco with great admiration for its varied and spectacular natural beauty, the uniqueness of its ancient and modern cities but mostly for the friendliness and resilience of its people, Karim being one great ambassador. We thank him and the team for making this trip so unforgettable.

Hotel Review

Elegancia Riad Boutique & SPA

Marrakech

Extremely friendly and helpful staff Very comfortable room Varied and tasty breakfast service The roof top garden is very relaxing

Authenticity & Character

Great architecture

Location

Within the historic centre

Staff

So friendly and eager to help

Cleanliness & Comfort

All including the room, the roof garden and the reception area

Activity Review

Fez to Merzouga Desert - The Road to Serenity

Morocco

Arriving to our desert camp on the back of a dromedary, what a unique experience! The camp had all of the comforts that one expects in cities but in this unique natural setting. We became aware that there is a great effort to offer these comforts with very little environmental footprint, which is so important. That day there was a sand storm, however, we were safe and protected. The food was tasty and the service impecable. At the end of dinner the staff put on a fantastic evening concert with traditional music, what a treat! Sunrise in the desert among the sand dunes is an experience to be remembered.

Quality of Experience

Great organization and care for detsil

Food

Varied and tasty

Guides, Drivers and Staff

Our awesome driver Karim and local organizer

Transport

Karim always on time with great driving skills. Vehicle in good condition and always kept clean

I had a wonderful driver, Soukeina. I hope she was not affected by the earthquake. My heart and those of my Moroccan family go out to her.
As for my trip, I spent 6 weeks traveling around the Mediterranean and my time in Morocco was by miles the best.

We had the most remarkable tour with KimKim Travels. Not only everything was perfect, but we felt, in every instance, that our guides and Yassine truly cared about us and did his best to make this trip memorable. For us as well-traveled adults, this has become the most adventurous, and stunning journey , something we will remember, draw upon, and cherish for many years to come.
Megan was so very easy to work with. She accommodated our curiosity and guided us to get the best experience.
Highly recommend KimKim Travels for a Moroccan experience!

Hotel Reviews

The Oberoi Marrakech

Morocco

One of the best hotels & experience for us to remember and carry in our hearts! Thank you Oberoi Marrakesh!

Authenticity & Character

Location

Staff

Outstanding service!

Cleanliness & Comfort

Es Saadi Marrakech Resort - Palace

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Almaha Marrakech

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Oz Palace

Ouarzazate

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Perle D'Eau

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Food Tour

Marrakesh

We requested a vegetarian tour and our guide Mustafa did an amazing job accommodating us!

Quality of Experience

Guides, Drivers and Staff

Mustafa was an excellent and knowledgeable guide!

Transport

Tour Marrakech with a private guide

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Ouarzazate to Marrakech via Aït Benhaddou

Morocco

Yassien was our guide & chauffeur- couldn’t have asked for a better tour guide! 5 🌟all the way!

Quality of Experience

Guides, Drivers and Staff

Yassien was the best guide we could ask for!

Transport

Hassan II Mosque

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Wonderful ten days in Morocco last December!

My husband and I typically plan and book our trips on our own, but this time we wanted to visit many places and needed a driver to takes us from place to place.

After reading many reviews, we contacted Kimkim and they didn't disappoint: they were very responsive and immediately put us in touch with a local agency, Original Travels.

Mohamed has been very helpful putting the itinerary together based on our interests and specific requests, understanding that we weren't looking for a fully organized trip and wanted to discover Morocco on our own.
He suggested charming riads and cultural/fun activities to do.
We kept making changes and Mohamed was very fast (and patient!) on sending us the updates.

Once in Morocco, Said made sure everything was going as planned and we were enjoying our trip. He went above and beyond our expectations and also arranged a wonderful New Year's Eve dinner!

Our driver, Soufyan, was excellent: very professional, safe, fun, and very attentive to all our needs!
It was reassuring to see him every morning, picking us up at our hotel, always on time!
Along the road he took us to traditional restaurants and recommended typical dishes to try.
He definitely made this trip stress free and so memorable, especially when he invited us to his house to meet his family and cooked for us... such a wonderful experience!!
We enjoyed the hours in the car with him. Learning about the Moroccan culture, music and his family.

One of the highlights of our trip was the desert: spectacular camel ride at sunset to the Tiziry Luxury Camp.
Ahmed and the Berber staff were so welcoming and fun!

We had such a good experience with KimKim that now we are organizing our trip to India.

Hotel Review

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our time in Morocco was nothing short of unforgettable. Our driver Moha made sure we were comfortable at all times in the 45 degree weather.
We loved the fact that it was a mixture of culture and relaxation. One of the most unforgettable experience was the mini hike to the little village and lunch in the family home.
The energy and vibe of Jemaa El Fnaa square was truly incomparable. The snake charmers couple with the music and food along with the henna artists and the bustling of people around makes for the most exciting atmosphere.
Essaouira was the perfect way to wind down on the vacation and just enjoy the slow pace of this beautiful seaside town.
Morocco definitely left a place in our hearts.

This is the second trip we are taking with Kumkum. We are extremely happy with their services and detail.
We would like to mention that out driver Hakim Hamzawi was extremely professional and took utmost care of our needs during these nine days. We specifically wanted a private car to tour around Morocco. Hakim Hamzawi was with us throughout this long trip from picking us up from Casablanca, driving to Rabat, to Fes, driving the long trip to Sahara, to Marrakech, and finally back to Casablanca. He patiently took us to all the top spots, even staying late, coming early. During the end, when my son fell ill, we relied on him to help pick up some medication. There was a lot of good friendship and I would definitely recommend him to our friends who are planning a trip to Morrocco. He is definitely an asset to Kimkim travels..

Hotel Reviews

Riad Kalaa 2

Rabat

Such a charming gem tucked away in Rabat. The hospitality is amazing here and the rooms are gorgeous.

Authenticity & Character

Location

So incredibly charming, old world meets new. Center of Medina.

Staff

Cleanliness & Comfort

Plan on bringing your own shampoo, although the Riad offers some basic amenities. The rooms are extremely clean and cozy.

Riad El Yacout

Fès

If you want to see the Morrocco architecture and beautiful mosaics then this Riad is for you. The customer service is out of this world and don’t miss the hamaam here. Having tried hamaams at different countries especially Rome, Greece, and even Egypt- I can vouch that this place packs quite a punch. They give a pretty good service and the area is very neat.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Madu Desert Camps

Merzouga

A once in a lifetime experience going to this luxury camp with running water and shower. The rooms were so comfortable. The food was customized for vegetarians. The soup was mouthwatering. Wear loose comfortable clothing for the almost 2 hour camel ride to the camp. Leave early enough so that you won’t miss the sunset and plan your trip to coincide with a full moon. The desert during full moon is stunning

Authenticity & Character

The desert is a harsh environment but this place was so comfortable and made the adventure magical

Location

Staff

All of them were incredibly sweet.

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

A beautiful breathtaking oasis in the middle of the desert. The ambiance is a showstopper. Every detail is perfect from the bathroom to the bed, to the towels, to the toiletries. I was sad that we stayed only a night here. The views, landscaping was impeccable. The food was so mouthwatering.

Authenticity & Character

Location

Staff

The Morroccon people are so friendly and so charming.

Cleanliness & Comfort

Riad Noir d'Ivoire

Marrakech

I believe this Riad looks beautiful. However it’s not very old. It’s quite overrated and maybe the services have gone downhill. It takes extremely long and the services are not as good as the other riads. For the money charged, you don’t get the satisfaction and comfort. The rooms need maintenance. Our tub was leaking, many lights did not have bulbs, my son’s room had a big unknown stain on the sheet. The hammam was overpriced and not upto the mark. We did complain to the owner and got the refund which was decent of him. If he fixes the maintenance and services issues, this place would be fantastic. The location is prime.

Authenticity & Character

It’s a new building and has been built keeping the old architecture in mind.

Location

Central and close to everything

Staff

Cleanliness & Comfort

See above

Kenzi Sidi Maarouf Hotel

Casablanca

It’s not a Riad. Just an average hotel. Pretty decent.

Authenticity & Character

Just a standard hotel

Location

Staff

Cleanliness & Comfort

Clean and comfortable. Stayed only for a night. Pretty decent. But very bland and impersonal

Activity Reviews

Afternoon Guided Tour in Casablanca

Morocco

Such a beautiful surprise! I never expected to see such a magnificent mosque built in my lifetime. To think this was built from 1986-1993! This is such a beautiful monument and has incredible detailed carvings in every nook and corner.

Quality of Experience

Guides, Drivers and Staff

Transport

Our driver Hakim Hamzawi was fantastic

Morning Guided Tour in Rabat

Morocco

Very clean city and half a day tour is sufficient to cover the city. Plan on adding the Blue City if you can fit into your itinerary.

Quality of Experience

Guides, Drivers and Staff

Amazing driver - Hakim Hamzawi. Very skilled

Transport

Skilled driver, private car

Guided Tour in Fes

Fes

An experienced guide. Who took us through all the streets.

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud

Morocco

Quality of Experience

Food

They customized the vegetarian food for us

Guides, Drivers and Staff

Transport

Our driver Samir was fabulous, he guided us very well on the local things to see and do, and, was extremely punctual, polite and good fun. I would thoroughly recommend Samir for any tour, he was excellent and represented the Kim Kim brand very well.
The towns and the route were mapped out effectively, although we did undertake a lot of driving, there was always something to see and it was never boring.

We would recommend KimKim to friends and family.