Kimkim Trip Reviews for Morocco

4.9
Based on 1,133 ratings
Read 1,133 verified reviews by travelers who booked their trip to Morocco on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trio of a lifetime
Morocco | Jun 8 - Jun 14, 2023

Diana
Diana E.
Fort Myers, FL | Reviewed on Jun 15, 2023
Fantastic trip to Morocco, we chose luxury accommodations and loved every one. Our driver Ali became part of our family and we had a fantastic guide in Fez. Fez and chefchaoen were our favorites and Tangier was a fantastic modern city. I would skip asilah as the accommodations were not up to par so we moved on. I would definitely use Kim Kim again. Read more

Fantastic trip to Morocco, we chose luxury accommodations and loved every one. Our driver Ali became part of our family and we had a fantastic guide in Fez. Fez and chefchaoen were our favorites and Tangier was a fantastic modern city. I would skip asilah as the accommodations were not up to par so we moved on. I would definitely use Kim Kim again.

Hotel Reviews
Dar Jasmine
Chefchaouen

Heaven on earth!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Louis Shannon

Magical Morocco
Morocco | May 26 - Jun 6, 2023

Nathalie
Nathalie D.
Ballenger Creek, MD | Reviewed on Jun 14, 2023
We just came back from a 12-day trip to Morocco, and it was one of our best travel experiences ever.
It was our first expedition in a Muslim country and we wanted to make sure we were given all the tools and tips to discover it under the best conditions, with respect and reverence.
We provided Hakim with a detailed account of the type of experience we were hoping to realize (a cultural and societal introduction) and he did an amazing job of crafting the unforgettable tour with the right...
Read more

We just came back from a 12-day trip to Morocco, and it was one of our best travel experiences ever.
It was our first expedition in a Muslim country and we wanted to make sure we were given all the tools and tips to discover it under the best conditions, with respect and reverence.
We provided Hakim with a detailed account of the type of experience we were hoping to realize (a cultural and societal introduction) and he did an amazing job of crafting the unforgettable tour with the right guides in each major city.
But ultimately, it is our driver Erdwan who made this trip simply perfect and worry-free. From the moment he picked us up at the airport he took care of us every step of the way. With his warm personality, his genuine desire to make things easy for us, and his serious professionalism, he is a tremendous asset for Kimkim. He made us feel like royalty and coordinated everything around us with simple efficiency.
In 12 days, we drove hundreds of kilometers and saw many aspects of a rich and fascinating country. We learned an enormous amount about the history of the place - our guides were erudite, friendly and very interesting.
We stayed in beautiful places (except the last hotel in Casablanca, close to the airport, a brutal way to finish a magical trip as we were not ready to be so practical and wanted to fairytale to last until the very end).
We could not have hoped for a better vacation.

Hotel Reviews
Dar Jasmine
Chefchaouen

A stunning property in a fairytale environment!

Authenticity & Character
Our suite was filled with tasteful artifacts
Location
Once you are there, you are in your own bubble. Our suite was magnificent; the property superb.
Staff
warm and dedicated staff
Cleanliness & Comfort
Kenzi Sidi Maarouf Hotel
Casablanca

it was the least exciting place of our entire stay I was sad to finish our trip there the bathroom did not smell fresh; I felt I was already back in New York and I understand it was practical for us to stay there with a morning flight the next day but still...

Authenticity & Character
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

charming, authentic; a very good introduction to beautiful Moroccan hospitality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karawan Riad
Fès

An absolutely stunning place!!

Authenticity & Character
our suite was sumptuous
Location
Staff
The staff was perfect, especially a young lady who took very good care of us.
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga

A unique experience with the Berberes and an unforgettable camel ride through the dunes.

Authenticity & Character
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

The property is gorgeous, but I had mixed feeling about that place. It did not have the cachet and the attention to detail we experienced at the other hotels. I felt it could be so much better - the food and the staff's attitude. Hard to pinpoint. Just a 3 stars despite the exceptional garden.

La Maison Arabe Hotel
Marrakech

Another amazing hotel, superbly decorated, and superbly staffed.

Authenticity & Character
so gorgeous, we spent a lot of time indoors
Location
Staff
outstanding personnel
Cleanliness & Comfort
our suite was a gem
Activity Reviews
Morning Guided Tour in Rabat
Morning Guided Tour in Rabat
Morocco

we were very impressed with Rabat and it gave us a very good first impression

Morning Guided Tour in Chefchaouen
Morning Guided Tour in Chefchaouen
Morocco

We loved this small village and our young guide was funny and personable. Not your typical guide, but he easily conveyed his love for his town and gave us wonderful insights into the Moroccan way of life. We enjoyed him very much.

Guided Tour in Fes
Guided Tour in Fes
Fes

Fes is a magical city. We liked it better than Marrakech. Our guide was fantastic; very knowledgeable, very friendly, very warm.

Day Trip to Meknes & the Roman Ruins of Volubilis
Day Trip to Meknes & the Roman Ruins of Volubilis
Fes

Volubilis is a must-see. Our guide was friendly but a little bit on the light side; we learned more about Volubilis from your Fes and Marrakech guides. Unforgettable visit, nevertheless.

Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

I felt sorry for our guide because this food tour was a misunderstanding. We were under the impression that we would have small tastes of unknown specialties over several stops, followed by dinner somewhere. But at our first stop, we were offered more food than we normally eat in one day. Everything was succulent, but the quantities were absurd and that took the wind out of our sail. I guess our guide was used to more hungry tourists and I know he was disappointed.

Traditional Hammam & Massage
Morocco

a fantastic experience in an authentic place with a very good staff

Afternoon Guided Tour in Casablanca
Afternoon Guided Tour in Casablanca
Morocco

By the end of our trip, we were exhausted and I was disheartened by the hotel we were staying at. Casablanca was a chaos of traffic jam and confusion. Thank God, our driver was patient and always protective of us. Our guide was a very interesting fellow but we did not benefit from his knowledge as much as we could have.

Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco

Our guide was wonderful Marrakech is a very interesting city but a bit frantic compared to other places we visited.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jul 14, 2023
Dear Nathalie, Thank you so much for leaving such a detailed and encouraging review! It has been a truly great pleasure for me to work with you and offer you this wonderful experience in my beautiful homeland. You have always been such a great person to talk with since the very first day and the exchange with you has always been easy and perfect. I'm glad that the majority of the arrangements we made for you were at your expectations. I will definitely go through the ones you didn't feel... Read more

Dear Nathalie,

Thank you so much for leaving such a detailed and encouraging review!

It has been a truly great pleasure for me to work with you and offer you this wonderful experience in my beautiful homeland. You have always been such a great person to talk with since the very first day and the exchange with you has always been easy and perfect.

I'm glad that the majority of the arrangements we made for you were at your expectations. I will definitely go through the ones you didn't feel great about to make sure our future experiences at our travelers' expectations.

Last but not least, I hope to work again with you in the future and I truly can't wait to offer you another exceptional trip to discover the other part of Morocco.

Best,
Hakim

The best tour ever!
Morocco | May 24 - Jun 2, 2023

K
kathleen g.
Rochester, NY | Reviewed on Jun 12, 2023
I am a very private person, and I’ve never posted a review online before. However, I just returned from a tour of Morocco with my 2 friends that was so fabulous, I felt compelled to write this review. After checking out a number of large group tours of Morocco, my friends and I were disappointed that the dates Moroccan tours were scheduled did not coordinate well with our work schedules and that the itinerary for their trips did not include everything we wanted to see and do. We decided... Read more

I am a very private person, and I’ve never posted a review online before. However, I just returned from a tour of Morocco with my 2 friends that was so fabulous, I felt compelled to write this review.

After checking out a number of large group tours of Morocco, my friends and I were disappointed that the dates Moroccan tours were scheduled did not coordinate well with our work schedules and that the itinerary for their trips did not include everything we wanted to see and do. We decided that the best way to see Morocco was to book a customized tour for the three of us. We ended up booking a tour through the company, Kimkim . Kimkim handled the paperwork for the payments for the trip. Kimkim connected us to a wonderful local tour company called Morocco ImmersionTours & Adventures.. Morocco Immersion Tours & Adventures planned, coordinated and implemented all the details of our trip.

Morocco ImmersionTours & Adventures is a family run tour company based in Morocco that greatly deserves the glowing reviews on the internet praising their superb customer service. I was instantly impressed with Sharon who helped us plan out all aspects of our trip. Not only was she knowledgeable about the country, but she was extremely generous with her time (via email and zoom) as we tried to pinpoint the exact details of our trip. With her assistance, we were able to book accommodations that were perfect for us —-in terms of comfort, budget, and atmosphere. Before we booked the accommodations, she sent us websites with pictures and descriptions of beautiful Moroccan riads which were so much better than the typical cooky cutter tourist hotels offered on other group tours. It was great that Sharon (an American who married a Moroccan) instantly understood our expectations in terms of “quality”of hotels etc… and also understood our misgivings as three American women on our first trip to a Muslim country. With Sharon’s expert assistance, we planned our itinerary and the timing for our trip. She calmed any misgivings with accurate information about Morocco, and gave us many helpful hints on what to pack . In Sharon’s words, “the only thing we have to worry about is what to pack. Everything else will be taken care of by Morocco Immersion Tours & Adventures.” She was right. As the date of our trip came closer, I was confident about our plans, respected Sharon’s expertise and began to think of her as a friend who had my best interests at heart. Once we paid for the trip, we received a detailed description of our itinerary, a tipping guide, and a detailed explanation how to meet our driver/ tour director.

Hicham was our driver/tour director. He met us promptly at the airport, spoke easily understood English and drove a comfortable van which was impeccably clean. He was clearly experienced with dealing with American tourists, and went out of his way to make us comfortable. I’m happy to report that he always found us a traditional American toilet to use during our travels. We never had to use the hole in the ground (traditional bathrooms) that are in many places in Morocco. Throughout the trip, our safety was paramount as he maneuvered us through a variety of cities/villages. At all times, I felt safe and secure with him as our driver.

As our tour director, we instantly felt “at home” with his friendly manner, wonderful sense of humor and genuine smile. He was happy to answer any questions about Morocco but he was also interested in learning about life in the United States. It was a wonderful cultural exchange.
In the cities, Morocco ImmersionTours & Adventures hired city guides that were informative, spoke English clearly and navigated us through the confusing maze-like streets in Fes and Marrakesh.

Hicham was willing to adapt the itinerary anytime we wanted. In our case, we had to change room assignments due to a medical illness, and the Morocco ImmersionTours & Adventures team was able to change things instantly without any fuss. During a medical emergency, Hicham and the city tour guide helped us get the medical help needed. HIcham was indispensable as he translated doctor’s instructions for us, took us to the pharmacy for medications and made sure our friend got good care under his watchful eye. I was overwhelmed by the generosity and the kindness of the Moroccan people throughout our trip. While I hope to avoid medical problems in the future, it was a blessing that it happened in Morocco, and far less stressful for us having Hicham there to guide us through it.

We chose to avoid eating at the food stalls in the markets and to only drink bottled water as a health precaution. Hicham helped us find authentic delicious Moroccan food at clean local places at unbelievable prices. During the tour, we had home-made couscous at his family home. You can’t get any more authentic than that! My only warning about the food is that the portions are ENORMOUS and it is so good, you may be tempted to eat it all. The fresh fruit was out of this world! Unfortunately, there are some dishes that I didn’t have a chance to try during our short visit to Morocco, so I’m already planning another visit.

The tour was a perfect blend of activities with time for shopping for Moroccan handicrafts, visiting important historical sites, and experiencing the culture (food, music, art, riding a camel).
There are many great places in Morocco to purchase beautiful handicrafts in leather, pottery, jewelry etc… Hicham warned us that in the stalls, you can’t be sure that it’s genuinely Moroccan because there are many cheap Chinese copies. He suggested going to the cooperatives where we could be certain of the quality. However, at no time were we pressured to purchase anything. He made it clear that it was not necessary to purchase anything. The only awkward thing about Morocco is that it is mainly a cash country and there aren’t many places you can use credit cards. But Hicham was very good at finding ATM’s and banks on the way to our excursions whenever we needed/requested it. So if you love to shop —-no worries!

We had the opportunity to play authentic musical instruments, attempt to make a pot, assist in making a traditional meal, ride a camel, and try a bicycle - like contraption used in ancient irrigation. Besides these hands-on experiences, we talked with experts about the art of tile-making and got a lecture on leather making at the tannery. It’s amazing how many things we were able to see/do in such a short time. Luckily for us, Hicham was an expert with the camera, so I have many great pictures to remind me of my fabulous time in Morocco.
I would say the worst part of the trip was leaving Morocco. Hicham made us feel like part of the family, and there was so much more to see and do in Morocco. We will definitely plan another trip with Hicham and Moroccan Immersions. I highly recommend Morocco ImmersionTours & Adventures if you are considering a trip to Morocco/ Middle East. You won’t be disappointed!

Activity Review
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

There are no words to describe the feeling of awe when viewing the unique beauty of the Sahara Desert. Even though I had seen the Sahara desert in many movies, the movies could not capture the vastness of the landscape. It was my first camel ride and I was a bit uneasy wondering how I would get on and off the animal. I imagined that I would end up falling in the sand. The person who handled the camels did a magnificent job controlling the camel and it was much easier than I thought. On the 2nd day I went on the sunrise ride. It was an interesting sensation to be riding this powerful animal in complete darkness, and very peaceful when we watched the sun rise. Truly a once in the lifetime experience!

Quality of Experience
Seeing a landscape so vast and peaceful
Guides, Drivers and Staff
He had a good rapport with the animals and was always willing to take pictures for us.
Transport
Hicham was the best driver ever!
Local specialist: Sharon Louthian

Soukayna our driver made our trip an amazing ...
Morocco | Jun 2 - Jun 11, 2023

ALEJANDRA
ALEJANDRA M.
San Francisco, CA | Reviewed on Jun 11, 2023

Soukayna our driver made our trip an amazing experience. Adapting to all our request. Creating wonderful moments for us to remember!

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jun 13, 2023

Dear Alejandra,

Thank you so much for your outstanding 5-star review! We're absolutely thrilled to hear that Soukayna, our driver, played such a significant role in making your trip an amazing experience. It's wonderful to know that she effortlessly adapted to all your requests and went above and beyond to create unforgettable moments for you to cherish.

We're glad that you had such a positive experience and hope to have the opportunity to serve you again in the future Inchallah!
Warm regards,
Hamza
Original Travels

Amazing family trip!
Morocco | May 29 - Jun 10, 2023

Gretchen
Gretchen S.
Union City, CA | Reviewed on Jun 10, 2023
We took an 11 day trip all over the country, starting in Marrakesh, and moving to essouaria, onto the Sahara in Merzouga and then up to Fes, before concluding in Chef Chaouen. We were accompanied the entire time by our driver, Tariq, who was absolutely fantastic. He made sure we had everything we needed, was warm and funny, and had a flexible and hospitable spirit. We had a terrific time with him, and felt lucky to have found someone that matched so well with the family. We traveled with our... Read more

We took an 11 day trip all over the country, starting in Marrakesh, and moving to essouaria, onto the Sahara in Merzouga and then up to Fes, before concluding in Chef Chaouen. We were accompanied the entire time by our driver, Tariq, who was absolutely fantastic. He made sure we had everything we needed, was warm and funny, and had a flexible and hospitable spirit. We had a terrific time with him, and felt lucky to have found someone that matched so well with the family. We traveled with our three kids, who are ages 16, 18, and 20 and they also enjoyed his sense of humor and positive attitude. Can’t say enough good things about him! The Sahara trip was really memorable and the accommodation (both the owner of the camp and the staff - yousef and mostafa in particular) were so kind and fun.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jun 10, 2023
Dear Gretchen, On behalf of our travel agency, we would like to express our sincere gratitude for your wonderful review of your recent 11-day trip to Morocco. We are thrilled to hear that you had an exceptional experience exploring Morocco with us. We are especially delighted to hear that Tariq, your dedicated driver, provided outstanding service throughout your journey. His warm, funny, and accommodating nature, as well as his positive attitude, made a lasting impression on you and your... Read more

Dear Gretchen,

On behalf of our travel agency, we would like to express our sincere gratitude for your wonderful review of your recent 11-day trip to Morocco. We are thrilled to hear that you had an exceptional experience exploring Morocco with us.

We are especially delighted to hear that Tariq, your dedicated driver, provided outstanding service throughout your journey. His warm, funny, and accommodating nature, as well as his positive attitude, made a lasting impression on you and your family. We are proud to have Tariq as part of our team, and we will make sure to recognize him for his exceptional dedication and customer care.

Your positive feedback is truly appreciated, as it motivates us to continue providing exceptional travel experiences for our valued customers. We are grateful to have had the opportunity to assist you in creating lasting memories in Morocco.

Once again, thank you for choosing Original Travels and Kimkim, and we hope to have the pleasure of serving you again in the future.

Best regards,
Abdel

My trip to Morocco was wonderful
Morocco | May 18 - May 25, 2023

J
Joe K.
Shaw, DC | Reviewed on Jun 09, 2023
My trip to Morocco was wonderful; Hakim and the group of tour guides were incredible. I was able to cover a lot of ground quickly thanks to my wonderful driver Khalil. If I could do it over again, I would change a few things. For one, I'd spend more time in Fes/Marrakech and make day trips to other locations (such as Chefchaouen and Volubilis). Rabat and Casablanca didn't have enough for a full day each, whereas more time could be spent exploring the older, more dynamic cities. I think a... Read more

My trip to Morocco was wonderful; Hakim and the group of tour guides were incredible. I was able to cover a lot of ground quickly thanks to my wonderful driver Khalil.

If I could do it over again, I would change a few things. For one, I'd spend more time in Fes/Marrakech and make day trips to other locations (such as Chefchaouen and Volubilis). Rabat and Casablanca didn't have enough for a full day each, whereas more time could be spent exploring the older, more dynamic cities. I think a slightly longer trip would've been great to get used to the medinas a little bit more.

Hakim was excellent in setting everything up and for the most part I'm very happy with the quality of the accommodations and the guides on the trip. Everything went smoothly from day 1 and I am thankful for the help planning.

Hotel Reviews
Kenzi Basma Hotel
Casablanca

The hotel was clean and spacious, food was good, and it was in a great location to walk towards the old medina/restaurants.

Authenticity & Character
Felt very western, which was great for the first day
Location
Staff
Cleanliness & Comfort
Riad Dar Dar
Rabat

Located in the old medina; very easy to get in/out of the medina from here. Rabat is a quieter town than some of the other spots so not as much near here, but the rooms were nice, the food was good, and the front desk staff was helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puerta Azul
Chefchaouen

Clean room

Authenticity & Character
Location
Was about a 10 minute walk into the old medina; would've been nice to stay in the middle of town, not much else around the hotel
Staff
Cleanliness & Comfort
Clean and normal. Wifi was not particularly good but no problems with the hotel
Dar Al Madina Al Kadima
Fès

Great location in the heart of the medina. The front desk staff was extremely helpful in organizing a wonderful hammam and pointing out good food spots. Everything was clean and on time; my favorite hotel I stayed at in my favorite city in the country.

Authenticity & Character
Location
Right in the middle of everything
Staff
Extremely helpful front desk staff, very talkative and set me up with a wonderful hammam after a long day of travel.
Cleanliness & Comfort
Showers were a little bit hard to control but the room was spacious, clean, the bed was comfortable, and the wifi was great.
Dar Baraka & Karam
Marrakech

Good hotel outside the heart of the medina; easy to find and get to from the main sites. Staff was not as helpful as other places (didn't speak English as well, which isn't a problem for everyone) but was still good. The room itself was great, very spacious and had a great bathtub.

Authenticity & Character
Location
Not overwhelming in the middle of the medina but close enough to everything without being too noisy. Easy to find.
Staff
Staff was fine, no problems per se, just not as easy to communicate with.
Cleanliness & Comfort
Best room of the hotels I stayed in.
Activity Reviews
Guided Tour in Fes
Guided Tour in Fes
Fes

Hafid was an incredible guide. Took me everywhere I wanted to go (city walls, old palace, through the souks) and brought me to great shops to find what I was looking for. His English was great and the city itself is incredible - easily my highlight of the country. Have already recommended him to friends/family who are traveling to Morocco.

Quality of Experience
The city was an incredible combination of history and markets, and the food was extraordinary
Guides, Drivers and Staff
Hafid was incredible
Transport
Traditional Hammam & Massage
Morocco

This was a disappointing experience, compared to the hammam I went to in Fes. I was largely left unattended and the woman who was doing the hammam felt disinterested in the process as a whole. For the price I would much rather organize a more authentic experience than a touristy place like this.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco

Volubilis was an absolutely stunning spot. A guide is not necessary if you're somewhat in tune with how Roman cities work, but a bit of research beforehand goes a long way towards understanding what you're seeing. Spending a few hours there is totally worth it as either a day trip from Fes or a place to visit on the way. I was excited for Meknes but everything is closed for renovation, so I don't really have much to add. But per usual, my driver Khalil was great and took me to a wonderful restaurant there.

Quality of Experience
If you like history and ancient ruins, this will be a nice treat and is very different from the rest of the country. Use Meknes as a lunch spot after a morning trip.
Guides, Drivers and Staff
Transport
Afternoon Guided Tour in Casablanca
Afternoon Guided Tour in Casablanca
Morocco

Abdelhadi was a great guide - his information was easy to understand and added a lot to my understanding of Casablanca as a city.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco

Youssef was a great guide and we were able to beat crowds at both the Saadian Tombs as well as the Bahia Palace. The information was clear and helpful and gave me a better understanding of the history of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

The food tour was extremely fun and potentially the highlight of my trip. Tarik showed me 6 different stops, all in very different parts of the Medina, and each place we went was authentic and delicious. It was helpful to have someone demonstrate the best parts of the Moroccan cuisine in an orderly fashion. Even the snails were delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jul 27, 2023
Dear Joe, Thank you so much for your precious and outstanding review! I'm glad that you liked the trip we arranged for you and all the services including the accommodations, local guides, and activities. I'm super happy that you loved the country and that you returned home with a package of information but also great memories. Fes and Marrakech definitely need more than 2 days to explore them very well, site by site. 2 of the largest cities in the country and their Medinas are worth it. I... Read more

Dear Joe,

Thank you so much for your precious and outstanding review!

I'm glad that you liked the trip we arranged for you and all the services including the accommodations, local guides, and activities. I'm super happy that you loved the country and that you returned home with a package of information but also great memories. Fes and Marrakech definitely need more than 2 days to explore them very well, site by site. 2 of the largest cities in the country and their Medinas are worth it.

I would also say that you for asking to schedule a post-trip call. It was nice to speak with you and hear more about your experience. The photo of the Tajine you made at home after the trip was a Chef's meal! Congrats!

This was your first visit and I'm sure this is not the last one. Morocco is your home now. I hope to work again with you in the future and offer you another memorable experience.

Wishing you all the very best!
Hakim

2 friends and I have just returned from a fan...
Morocco | May 24 - Jun 2, 2023

M
Melissa J.
Washington, DC | Reviewed on Jun 07, 2023
2 friends and I have just returned from a fantastic trip to Morocco. Working with the patient Sharon for the past year allowed us to get the exact tour we wanted, for a reasonable price. Best of all was our local guide Hicham who made every day memorable. His flexibility and sense of humor were greatly appreciated! Even when we went off the itinerary, such as a trip to the Emergency Room one night, Hicham was there translating, comforting and making it all as easy as could be. It is hard to... Read more

2 friends and I have just returned from a fantastic trip to Morocco. Working with the patient Sharon for the past year allowed us to get the exact tour we wanted, for a reasonable price. Best of all was our local guide Hicham who made every day memorable. His flexibility and sense of humor were greatly appreciated! Even when we went off the itinerary, such as a trip to the Emergency Room one night, Hicham was there translating, comforting and making it all as easy as could be. It is hard to pick a favorite day or activity because we loved all of them. The visit to his family home in the Valley of Roses surpassed our imagination. Hicham's family and friends made us feel welcome and at home. In fact, all of the Moroccan people that we met could not have been more friendly. We are already planning our next Morocco trip!

Hotel Review
Chez Ichou
Dades Gorge

Our favorite hotel among wonderful choices! Great rooms, the best food and staff that were stellar. Definitely a return is called for!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Jun 09, 2023

Hey Melissa!

We are so happy that you had a great trip even with your extra "off itinerary" Emergency Room visit. That is definitely not something we hope to include in our trips, but we are super glad that you felt well-taken care of and still had a magical experience!

Thanks again for trusting us with your trip! Take care and keep in touch!
Sharon, Hicham, and the rest of the Morocco Immersion family

Amazing Experience to Morocco
Morocco | May 27 - Jun 4, 2023

J
Jesse S.
Coney Island, NY | Reviewed on Jun 06, 2023
We had an amazing trip with Original Travels in Morocco. They did a great job bouncing ideas back and forth until we found the perfect itinerary. In some cases I wish I actually listened to them more as their insights proved to be more accurate that what I had in mind! I specifically wanted to shout out our local guide, Karim, who took us around the entire country. His English was great and he shared a lot of insights on the sights we were seeing as well as shared about his personal... Read more

We had an amazing trip with Original Travels in Morocco. They did a great job bouncing ideas back and forth until we found the perfect itinerary. In some cases I wish I actually listened to them more as their insights proved to be more accurate that what I had in mind!

I specifically wanted to shout out our local guide, Karim, who took us around the entire country. His English was great and he shared a lot of insights on the sights we were seeing as well as shared about his personal life and his experience growing up in Morocco.

Some highlights of the trip included our Riad in Marrakech, our cooking class in Fez, exploring the blue city, the Mosque in Casablanca, and the dessert experience in the Sahara Desert. They also did a great job breaking up what could have been a long time in the car.

A couple of things for improvement
- Sticking to the schedule more - for example one of our activities was scheduled on a particular day but we found out it was moved to the next day. When we pushed back, due to other things we had scheduled they were able to adjust.
- The local tour guides seemed to bring us to places that encouraged purchasing items more than an actual cultural experience (rose water, leather goods, carpets). No one was pushy but it was annoying after a while and in some cases prevented us from seeing the actual sights (took us to a leather shop that had a subpar view of the tanneries)
- Timing with the local guides was sometimes off. The guide would say the tour was 4.5 hours for example but it ended up being less.

Hotel Reviews
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Chefchaoeun
Guided Tour of Chefchaoeun
Chefchaouen
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes
Private Cooking Class in Fes
Private Cooking Class in Fes
Fes
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Morocco
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh
Ouzoud Waterfalls Escape: A Day of Natural Beauty and Adventure
Ouzoud Waterfalls Escape: A Day of Natural Beauty and Adventure
Marrakesh
Local specialist: Ali Moujane
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Jun 08, 2023
Hi Jess, Thank you for taking the time to share your feedback about your recent trip with Original Travels in Morocco. We're thrilled to hear that overall, you had an amazing experience and that our team was able to assist you in creating the perfect itinerary. We appreciate your kind words about our local guide, Karim, and how he enhanced your journey with his insights and personal experiences. We also appreciate your constructive feedback, as it allows us to continually improve our... Read more

Hi Jess,

Thank you for taking the time to share your feedback about your recent trip with Original Travels in Morocco. We're thrilled to hear that overall, you had an amazing experience and that our team was able to assist you in creating the perfect itinerary. We appreciate your kind words about our local guide, Karim, and how he enhanced your journey with his insights and personal experiences.

We also appreciate your constructive feedback, as it allows us to continually improve our services. We apologize for any inconvenience caused by the adjustments to the schedule. We understand the importance of sticking to the agreed-upon itinerary, and we will work on improving our communication to ensure that such changes are minimized and better communicated to our valued clients.

Regarding your concerns about the local tour guides, we apologize if their emphasis on purchasing items hindered your cultural experience. We always strive to strike a balance between showcasing local craftsmanship and providing a genuine cultural immersion. We take your feedback seriously and will reevaluate the destinations and activities our guides suggest to ensure that they align with our client's interests and preferences.

Furthermore, we apologize for any discrepancies in the timing provided by the local guides. We understand that accurate timing is crucial to planning your day effectively. We will address this issue with our guides to ensure that their estimates are more reliable in the future.

Once again, we appreciate your valuable feedback, as it helps us enhance our services. We hope that despite these issues, the highlights of your trip, such as your Riad in Marrakech, the cooking class in Fez, the exploration of the blue city, the Mosque in Casablanca, and the desert experience in the Sahara Desert, left you with cherished memories.

We would be delighted to have the opportunity to welcome you back for another adventure and provide you with an even more seamless and enjoyable experience. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.

Warm regards,
Abdel

Morocco is Amazing - Best Trip Ever!
Morocco | May 24 - Jun 3, 2023

Allison
Allison O.
Pittsburgh, PA | Reviewed on Jun 04, 2023
Thanks so much ‘Under Moroccan Sun’ for our amazing trip! It is impossible to put in words the perfection of our 11 day road trip around beautiful Morocco, which was planned so perfectly by Majid and team! Every day of our trip was very organized and communication was very easy with Majid as he was always quick to respond and was very flexible with accommodating our arrivals/departures. We were very, very lucky to have Moha with us throughout our travels :) Mo picked us up in Casablanca and... Read more

Thanks so much ‘Under Moroccan Sun’ for our amazing trip! It is impossible to put in words the perfection of our 11 day road trip around beautiful Morocco, which was planned so perfectly by Majid and team! Every day of our trip was very organized and communication was very easy with Majid as he was always quick to respond and was very flexible with accommodating our arrivals/departures. We were very, very lucky to have Moha with us throughout our travels :) Mo picked us up in Casablanca and we traveled to Marrakech seeing all the amazing cities, stunning desert and breathtaking mountains. Mo made every day special and was always sure to share the rich culture of Morocco every step of the way. We highly recommend seeing Morocco by car and staying in riads - all accommodations were perfect, Mo is a great driver and his car is new/clean. You will not be disappointed working with this amazing team and visiting Morocco - this trip has far exceeded our expectations. We didn’t want to leave Morocco, but happy to have our new Moroccan family to visit when we come back. We will be back again soon! ❤️ Thanks again, Mo and Majid!!

Hotel Reviews
Riad Kalaa
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Laman
Chefchaouen
Authenticity & Character
Location
I’m
Staff
Cleanliness & Comfort
Dar Seffarine
Fes Medina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Oasis Camp Merzouga
Taouz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Jardin Secret
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private transfer from Casablanca Airport to Rabat via Casablanca City
Private transfer from Casablanca Airport to Rabat via Casablanca City
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Chefchaouen from  Rabat via Ouazzane  4 Hours  Drive
Transfer to Chefchaouen from Rabat via Ouazzane 4 Hours Drive
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Chefchaouen
Explore Chefchaouen
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaouen Walk and Sunset
Chefchaouen Walk and Sunset
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis
Quality of Experience
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes
Quality of Experience
Guides, Drivers and Staff
Myriam was an amazing guide in Fes!
Transport
Always :)
Fes to Merzouga via Sahara Desert, Erfoud, & Sunset Camel Ride
Fes to Merzouga via Sahara Desert, Erfoud, & Sunset Camel Ride
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Hike Through Berber Villages
Hike Through Berber Villages
Boumalne Dades
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dades  Gorge – Ouarzazate – Ait Benhaddou – Telouet – Marrakech (  5 Hour Drive)
Dades Gorge – Ouarzazate – Ait Benhaddou – Telouet – Marrakech ( 5 Hour Drive)
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakesh Medina & City Tour
Marrakesh Medina & City Tour
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
  Hammam  Spa  & Massage in Marrakech   3 PM Session
Hammam Spa & Massage in Marrakech 3 PM Session
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Jun 06, 2023

Dear Allison,
Thank you for the 5-star review! We're thrilled that you had a wonderful experience in Morocco with our company. We're happy to hear that we were able to create a customized itinerary for you that met your needs and preferences. Such compliments make our day and push us forward to provide our guests with top-notch services. I will pass on your positive feedback to our team and your driver/guide, Moha.
Thanks again, and looking forward to having you again in our country.
Best Wishes,
Majid

Magical Morocco
Morocco | May 22 - Jun 3, 2023

Jean-Francois
Jean-Francois D.
Canada | Reviewed on Jun 04, 2023
Myself and my partner organized a two weeks trip around Morocco with Mohamed of KimKim, stopping in 8 different cities (and many more small stops throughout the country). We had a great experience working with Mohammed. He was really receptive to what we wanted, his answer time was so quick and he was always happy to make modifications in order to make sure our trip was exactly how we had dreamed it. Together, we created an epic itinerary! Overall, we had an amazing trip around Morocco,... Read more

Myself and my partner organized a two weeks trip around Morocco with Mohamed of KimKim, stopping in 8 different cities (and many more small stops throughout the country). We had a great experience working with Mohammed. He was really receptive to what we wanted, his answer time was so quick and he was always happy to make modifications in order to make sure our trip was exactly how we had dreamed it. Together, we created an epic itinerary!

Overall, we had an amazing trip around Morocco, but we must say that it was made even more memorable and magical thanks to our driver Samir Gemmaoui. He was so generous with all the information. He thought us along the way on the Moroccan/ Amazigh culture, language and religion. We learnt so much!

We felt safe with him and had full trust. We stopped at the most beautiful spots along the way! We joked he was the #photoshootmaster! We have the most beautiful memories to bring back home.

I must also add that this was a trip where I was turning 30 years old. He went above and beyond to make my birthday incredible with a personalized birthday cake and a last minute add to Akchour.
(On this note, we highly suggest to go to Akchour to hike up above God’s Bridge and to swim in the cool but beautiful water!)

We feel extremely lucky to have had the chance to have Samir as our driver. He started off as our driver and finished as a member of our family.

We highly suggest to use KimKim and of course Samir for anyone who wishes to have a dream trip with no stress in Morocco.

We loved our trip so much that we are already planning when we can come back! (Hopefully soon!)

Tanmirt and Shookran!

Rosie & Jean-François

Hotel Reviews
Riad Chbanate
Essaouira

This was by far the best Riad we stayed at during out trip. Samira, the hosts, and her team were absolutely incredible. They make us feel at home and gave us great recommendations on where to eat, see the sunset and much more. The breakfast was also the best breakfast of our trip. It was so yummy, we are still dreaming about it!

Authenticity & Character
Location
In the medina! Very close to everything!
Staff
Cleanliness & Comfort
Riad Pachavana
Marrakech

The location was good, but the service was slightly disappointing. We were served tea to only be told at check out that we needed to pay for it. Water was also not included, which had not been mentioned.

Caravane
Ouarzazate

We loved this Riad! The room was spectacular, the pool was so needed and the service was great. The host was so sweet and the food was also so yummy! We definitely would recommend this Riad to people going to Ait-Benhaddou.

Kasbah du Toubkal
lmlil

This was also un "coup de coeur" for us. The room was so great, with a view of the mountains. A terasse surrounded by Mountains. It was relaly the most peaceful place. We loved the fact that there was a free Hammam! The food was so incredibly good. We had a wonderful experience at this Kasbah and we are actually planning on coming back hopefully in the near future. Things to improve: Let the visitors know that there is a walk down to the city in order to leave the Kasbah and therefore to NOT wear sandals.

Authenticity & Character
Location
Staff
Not always easy to reach.
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Fun experience to sleep in the desert. Ahmed was really cool and fun! However, our tent did not smell too great (something was wrong with the toilet pipes) and although we had a shower - it was freezing cold.

Riad Ghita
Fes

Location was poor - there were not a lot of restaurants around us (only tourist traps). The terrasse was nice. The breakfast was ok. We must say however that the boys in the Hotel were very helpful and the room was beautiful.

Hotel Dar Mounir
Chefchaouen

Location was great as it was just besides the place. The terrasse was beautiful. However, the breakfast was not edible. The bread was old. The eggs were cold. The tea and coffee were not great. Very disappointing. We would not go back to this hotel.

Oum Palace Hotel & SPA
Casablanca

Here for only one night. It was a good place to stay for a one night before an early morning plane trip. Modern building and room.

Activity Reviews
 Vibrant Hues and Historic Treasures: A Journey of Colors from Fes to Chefchaouen
Vibrant Hues and Historic Treasures: A Journey of Colors from Fes to Chefchaouen
Morocco

We loved going to eat with a family in Menkes. The food was out of this world. My partner also loved visiting Volubilis.

Guided Hike from the Azzaden Valley to Aguersiouâl & Imlil
Guided Hike from the Azzaden Valley to Aguersiouâl & Imlil
Morocco

We were really hoping to do an actual hike in Imlil as there are SO many to do and we had mentioned this multiple times to Mohamed. Unfortunately this was only a walk through the village...and although beautiful, it was not what we wanted. Our guide Mohammed however was really fun and we are excited to come back to hike up Toubkal.

Wonders of Fes: Exploring the Medina in Half a Day
Wonders of Fes: Exploring the Medina in Half a Day
Fes

This was the worst activity of our trip. The guided tour felt more like a shopping trip than an actual tour. (Guide's name was Mohammed) Our guide made us feel bad about not spending. We had told them that we had already bought a carpet, but we still ended up spending 45 minutes in a carpet store. We would have much more enjoyed our time experiencing the city alone with help from our driver Samir to get to some of the places.

Unique Journey from Ait Benhaddou to the Enchanting Merzouga Desert
Unique Journey from Ait Benhaddou to the Enchanting Merzouga Desert
Morocco

This was a great day! We had told Samir (our driver) that we wanted to buy a carpet from Morocco and he brought us to the cutest place ever. We had the most magical experience and bought our dream carpet. The stop in the Todra Gorges were soooo beautiful. I could have hanged out there for so long. Ait Benhaddou was fun to see! Overall, very fun day.

From Merzouga to Fes: An Imperial City Awaits
From Merzouga to Fes: An Imperial City Awaits
Morocco

Although a very long trip to do - it was made great by Samir. We loved the fact that we stopped to see and feed the monkeys! Definitely one of the highlights of our trip.

Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

We love spending time with Samir so this was a great day! The Mosque is absolutely beautiful and it was so nice to walk on the beach.

Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Morocco

We loved having this time for us. Essaouira is an easy city to guide yourself in.

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

Our Guide Hassan was very nice. It was nice to have a guided tour as the city is large and there is so much to learn and talk about. The only thing is that I should have been more direct with some of the things I wanted to see and int he end there were two places that we had not seen that were on my list.

From Bustling Medina to Mountain Tranquility: Marrakech to Imlil Transfer
From Bustling Medina to Mountain Tranquility: Marrakech to Imlil Transfer
Morocco

All transfers with Samir were fun! We were so thankful to have him! We probably did some berber language course during our trip! Tanmirt!

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jun 06, 2023
Hi Jean-Francois, Thank you for your amazing 5-star review! We're thrilled you had a fantastic trip with KimKim and Samir. He made your journey memorable and educational, sharing insights into Moroccan culture, language, and religion. It's wonderful to hear that you felt safe, trusted him, and visited the most beautiful spots along the way. We feel lucky to have had Samir as part of our team, and we're delighted he became a member of your family throughout the trip. Thank you for... Read more

Hi Jean-Francois,

Thank you for your amazing 5-star review! We're thrilled you had a fantastic trip with KimKim and Samir. He made your journey memorable and educational, sharing insights into Moroccan culture, language, and religion. It's wonderful to hear that you felt safe, trusted him, and visited the most beautiful spots along the way.

We feel lucky to have had Samir as part of our team, and we're delighted he became a member of your family throughout the trip. Thank you for recommending KimKim and Samir to others seeking a stress-free dream trip in Morocco.

We can't wait to have you back for another amazing adventure soon!

Warm regards!
Mohamed.

The one, the only… Sallam!
Morocco | May 27 - Jun 3, 2023

J
june l.
West Palm Beach, FL | Reviewed on Jun 04, 2023
Sallam was our tour manager and the highlight of the trip. His personality and knowledge made this a great experience and have us wanting to plan another trip. We packed a lot in just 6 days, but still experienced a lot of Morocco. The trip exceeded my expectations. Read more

Sallam was our tour manager and the highlight of the trip. His personality and knowledge made this a great experience and have us wanting to plan another trip. We packed a lot in just 6 days, but still experienced a lot of Morocco. The trip exceeded my expectations.

Hotel Reviews
La Maison Arabe Hotel
Marrakech

The best breakfast of our entire trip. Beautiful hotel in a good central location. Very clean rooms and courteous staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ONOMO Hotel Casablanca Airport
Nouaceur

Bed hard as a rock. Ppl working g there were great.

Authenticity & Character
Authenticity & Character
Location
At the airport for our 730am flight
Location
Staff
Staff
Cleanliness & Comfort
Hard bed
Cleanliness & Comfort
Beds
Riad Al Makan
Fès

A bit dirty

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
The White Camel Lodge
Agafay, Marrakech
Authenticity & Character
Location
Staff
Hamza was wonderful!
Cleanliness & Comfort
We were surprised with how clean and comfortable the rooms were given we were in the desert.
Sofitel Rabat Jardin Des Roses
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Hicham
Chefchaouen

Nice room but was dirty with hair all over in showers and beds with thin mats on cement for some of the beds. I think options are limited in the area though. Staff was nice

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Cleaner
Activity Reviews
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} via Volubilis
{{start_location}} to {{end_location}} via Volubilis
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Orientation Walk & Free Afternoon in Chefchaouen
Orientation Walk & Free Afternoon in Chefchaouen
Chefchaouen

Loved loved loved it, esp with our guide sallam

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour of Rabat
Afternoon Guided Tour of Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Driving Tour of Casablanca
Driving Tour of Casablanca
Casablanca
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Free Morning in Marrakech
Free Morning in Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Jun 06, 2023
Hi June, Thank you for taking the time to write such a great review for us. We are so glad to hear that you enjoyed your trip and that you enjoyed your time with Sallam! Also great to hear that we exceeded your expectations. Thanks also for the feedback regarding the hotels, especially in Chefchaouen. We've worked with that riad for quite some time, but it does seem like recently their standards have slipped. One of our team members, in fact, is visiting them today to discuss the issues that... Read more

Hi June,

Thank you for taking the time to write such a great review for us. We are so glad to hear that you enjoyed your trip and that you enjoyed your time with Sallam! Also great to hear that we exceeded your expectations. Thanks also for the feedback regarding the hotels, especially in Chefchaouen. We've worked with that riad for quite some time, but it does seem like recently their standards have slipped. One of our team members, in fact, is visiting them today to discuss the issues that you highlighted with their management team. Since that is clearly not the standard that we expect, we appreciate the feedback so that we can correct this going further!

Thanks again!
Sharon, Sallam, and the rest of the Morocco Immersion family

From a magical town of blue-washed buildings ...
Morocco | May 25 - Jun 2, 2023

Rhonda
Rhonda M.
Cambridge, MA | Reviewed on Jun 03, 2023
From a magical town of blue-washed buildings to a lively city with spice-infused markets to a Berber camp on seas of sand ... Kimkim Travel created the perfect Moroccan holiday that exceeded expectations for me and my friends. Said worked to discover what was most important to us and helped us plan a customized trip that hit all of the high points. Said was always available and attentive to our needs but the real star of our trip was our driver, Illyace. He was fluent in English and... Read more

From a magical town of blue-washed buildings to a lively city with spice-infused markets to a Berber camp on seas of sand ... Kimkim Travel created the perfect Moroccan holiday that exceeded expectations for me and my friends. Said worked to discover what was most important to us and helped us plan a customized trip that hit all of the high points. Said was always available and attentive to our needs but the real star of our trip was our driver, Illyace. He was fluent in English and extremely knowledgeable, flexible, and eager to show us his country. I have lived in several countries and traveled extensively but this was my favorite experience, by far! Thank you, Kimkim Travel for creating memories that we will never forget!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jun 05, 2023
Hi Rhonda, Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that we were able to create the perfect Moroccan holiday for you and your friends, exceeding your expectations. Our team is dedicated to understanding our travelers' preferences and crafting customized trips that highlight the best of each destination. We're delighted to know that we hit all the high points and that Said was readily available and attentive to your needs... Read more

Hi Rhonda,

Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that we were able to create the perfect Moroccan holiday for you and your friends, exceeding your expectations.

Our team is dedicated to understanding our travelers' preferences and crafting customized trips that highlight the best of each destination. We're delighted to know that we hit all the high points and that Said was readily available and attentive to your needs throughout the planning process.

Your kind words mean a lot to us, especially coming from someone who has lived in several countries and traveled extensively. We are honored to have been a part of your favorite experience so far. It was our pleasure to create lasting memories for you, and we hope to have the opportunity to assist you again in the future.

Once again, thank you for choosing Kimkim Travel. We appreciate your trust and your lovely review.

Best regards,
Abdel

What a great trip touring around Morocco!!
Morocco | Feb 25 - Mar 3, 2023

Diane
Diane W.
White Plains, NY | Reviewed on May 31, 2023
I had a pleasant experience planning my family’s trip to Morocco using KimKim and working with Majid. Majid made great suggestions about an itinerary and places to stay which were all amazing. Our driver and guide Youssef was friendly and fun. He was always available and on time and a pleasure to spend our time with. When my son got a stomach issue ( dont eat pizza!!) Majid and Youssef worked together to alter our trip and assist in adjusting our hotel stay. The local tour guides... Read more

I had a pleasant experience planning my family’s trip to Morocco using KimKim and working with Majid. Majid made great suggestions about an itinerary and places to stay which were all amazing.

Our driver and guide Youssef was friendly and fun. He was always available and on time and a pleasure to spend our time with. When my son got a stomach issue ( dont eat pizza!!) Majid and Youssef worked together to alter our trip and assist in adjusting our hotel stay.

The local tour guides that Majid arranged and that Youssef worked so well with were very knowledgeable. We learned so much and covered a lot of ground.

Our trip was truly fantastic. Thank you Majid and best regards to our dear driver Youssef!!!

Hotel Review
borj-des-cascades-ouzoud
ouzoud

We were unable to stay due to change in itinerary due to illness. We were very disappointed when the hotel did not reimburse us anything.

Activity Reviews
Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

Fantastic and full day. We saw and experienced it all. Our local tour guide was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Meknes & the Roman Ruins of Volubilis
Day Trip to Meknes & the Roman Ruins of Volubilis
Fes
Quality of Experience
Guides, Drivers and Staff
Our guide was engaged. Spoke very fast so we missed things.
Transport
Youssef always the best !!!
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on May 31, 2023
Dear Diane, Thank you so much for taking the time to share your family experience with us. We are thrilled to hear that your Morocco family trip was one of the most amazing trips you have taken and that we were able to provide you with the professional service and attention to detail that made your trip so memorable. We're delighted that Youssef was the best part of your trip and that his kindness, fun, and extensive knowledge of the places you visited helped make your journey so memorable.... Read more

Dear Diane,

Thank you so much for taking the time to share your family experience with us. We are thrilled to hear that your Morocco family trip was one of the most amazing trips you have taken and that we were able to provide you with the professional service and attention to detail that made your trip so memorable.

We're delighted that Youssef was the best part of your trip and that his kindness, fun, and extensive knowledge of the places you visited helped make your journey so memorable. We appreciate your high recommendation of Youssef and will surely pass on your praise to him.
We are sorry that your son got ill while in Fes. We did our best to arrange everything.

We hope to welcome you back to Morocco again soon and provide you with another fantastic trip.

Best regards,

Majid

Memorable Moroccan Honeymoon
Morocco | May 26 - Jun 2, 2023

Jared
Jared P.
Redan, GA | Reviewed on May 30, 2023
My wife and I have been dreaming of a trip to Morocco since 2020. When we got married earlier this year, we knew right away where our honeymoon would be. Our to do list was long- we wanted to see all of the sights and cities but didn't know where to begin with planning. There are hundreds of travel agencies in Morocco and we are so incredibly lucky to have found Kimkim, along with Original Travels. Said and his team helped plan our entire weeklong itinerary, taking all of our requests... Read more

My wife and I have been dreaming of a trip to Morocco since 2020. When we got married earlier this year, we knew right away where our honeymoon would be. Our to do list was long- we wanted to see all of the sights and cities but didn't know where to begin with planning.

There are hundreds of travel agencies in Morocco and we are so incredibly lucky to have found Kimkim, along with Original Travels. Said and his team helped plan our entire weeklong itinerary, taking all of our requests into account. In a weeks time, we've seen the blue city of Chefchaouen, the imperial city of Meknes, the historic medina in Fez, spent time in the desert by Merzouga, Aït Benhaddou and Marrakech.

Each city has brought with it a unique and individualized experience, and memories that we know will last a lifetime. Our driver Faisal has been incredibly accommodating and hospitable, he is the reason why our trip has been so memorable. From his firsthand knowledge of Morocco's history, to making sure I had enough caffeine to make it through the early mornings, Faisal gave us a truly authentic experience.

It was evident from the minute we met Faisal that he has a deep love for his country and Moroccan culture and is eager to share it with his clients. This is clearly not just his job, but his passion. He played a pivotal role in the trip of a lifetime for us that we will forever cherish.

Having never used a travel agency before, I had reservations about putting my vacation in the hands of others. But I can say without any hesitation, this has been the best vacation we've ever had and I wouldn't hesitate to recommend Said and Faisal for anyone planning a visit to Morocco.

Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Jun 05, 2023
Hi Jared, Thank you for sharing your wonderful experience with us and allowing us the opportunity to be part of your dream trip to Morocco. We're thrilled to hear that you and your wife had an unforgettable honeymoon and that we were able to assist you in planning an itinerary that fulfilled all your desires. At Kimkim, along with Original Travels, we take great pride in crafting personalized and tailored travel experiences for our clients. It brings us immense joy to know that we were able... Read more

Hi Jared,

Thank you for sharing your wonderful experience with us and allowing us the opportunity to be part of your dream trip to Morocco. We're thrilled to hear that you and your wife had an unforgettable honeymoon and that we were able to assist you in planning an itinerary that fulfilled all your desires.

At Kimkim, along with Original Travels, we take great pride in crafting personalized and tailored travel experiences for our clients. It brings us immense joy to know that we were able to meet your expectations and make your dreams a reality. Morocco truly is a captivating destination with its diverse cities and rich cultural heritage, and we're delighted that you got to explore the beautiful sights and immerse yourselves in the unique experiences each city had to offer.

We are especially grateful for your kind words about Faisal, your dedicated driver. Faisal's passion for his country and his deep knowledge of Moroccan history undoubtedly enhanced your journey. We are proud to have Faisal as part of our team, and we appreciate that he went above and beyond to provide you with a truly authentic experience. We will be sure to pass along your compliments to him.

Thank you again for choosing Kimkim and Original Travels for your honeymoon adventure in Morocco. We hope that the memories you've made will continue to bring you joy and that you'll have the opportunity to embark on many more remarkable journeys in the future.

Warmest regards,
Said

Mohamed & Soukayna made our Morocco adventure truly memorable!!
Morocco | May 20 - May 28, 2023

Emily A.
Emily A. S.
Sandalfoot Cove, FL | Reviewed on May 30, 2023
Where do we even begin.. our trip to Morocco that was put together by Original Travels couldn't have gone any better. We worked with Mohamed during the planning stage. He was very knowledgeable and patient. We were all over the place in terms of trying to see everything in a short amount of time. We kept changing our minds and without hesitation he made the adjustments to our itinerary and kept reassuring us that we would be able to see everything we had hoped for. Once we arrived in... Read more

Where do we even begin.. our trip to Morocco that was put together by Original Travels couldn't have gone any better. We worked with Mohamed during the planning stage. He was very knowledgeable and patient. We were all over the place in terms of trying to see everything in a short amount of time. We kept changing our minds and without hesitation he made the adjustments to our itinerary and kept reassuring us that we would be able to see everything we had hoped for.

Once we arrived in Morocco we were greeted by our driver, Soukayna. We cannot say enough good things about her! She truly made our trip spectacular. She always had a smile on her face, personable, funny, professional, safe and an amazing driver, calm, always early, resourceful, and went above and beyond to make sure we had the most memorable vacation. She even made sure that our 5 year wedding anniversary was not forgotten and surprised us with a cake she was able to source from a local family in Merzouga. We couldn't imagine seeing and experiencing Morocco with anyone else. Soukayna started off as our driver and ended as our family she was truly the hardest goodbye of our trip!

Hotel Reviews
Tiziri Luxury Camp
Merzouga

The guys at Tiziri luxury camp were amazing! They were courteous and very sweet and the food was incredible!

Authenticity & Character
We loved that everything they provided was not damaging to the environment. The tents had chic Moroccan decor to add to the ambiance
Location
Loved that it was in the middle of the desert and that we needed to ride camels to get there
Staff
The guys were so polite and friendly. We loved sitting around the camp fire listening to them freestyle some berber music
Cleanliness & Comfort
The tents were clean and well taken care of and the showers had hot water which was much needed for a chilly desert night
Riad Salam Fes
Fes

Loved the design and character of this riad

Authenticity & Character
Location
Staff
The staff were friendly and personable
Cleanliness & Comfort
Everything was clean and comfortable
Kasbah Titrit
Ait Ben Haddou

Very authentic feeling hotel. The rooms very spacious and the views were incredible

Authenticity & Character
Very authentic and charming
Location
Felt like we were in the middle of nowhere but that's just the area
Staff
The staff were kind and extremely accommodating
Cleanliness & Comfort
Rooms and dining room were clean and very comfortable
Palais Sebban
Marrakech

We loved this riad! It was very charming and the Moroccan design did not disappoint

Authenticity & Character
Everything was tastefully designed and felt very authentic
Location
Great location. Walking distance to everything
Staff
Staff was kind and accommodating
Cleanliness & Comfort
Rooms and riad were very clean and comfortable
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jun 04, 2023

Hi Emily,

Thank you so much for your exceptional 5-star review! We truly appreciate your kind words and are thrilled that you had a fantastic experience during your trip to Morocco with Original Travels. It was a pleasure to be a part of your journey, and we hope to have the opportunity to welcome you back for more unforgettable adventures in the future. Thank you again for choosing us as your travel partner.

Best regards,
Mohamed.

We had an incredible trip to Morocco. The pla...
Morocco | May 15 - May 22, 2023

Jennifer
Jennifer C.
Boston, MA | Reviewed on May 29, 2023
We had an incredible trip to Morocco. The planning of the trip was amazing as Sharon took all of our preferences into consideration when making our itinerary. We were able to go to so many places because we had access to a personal driver and other local guides. We loved the people and seeing the many places Fez, the blue pearl, Rabat, Casablanca and Marrakesh in only 8 days. I would definitely book another trip with KimKim in the future! Read more

We had an incredible trip to Morocco. The planning of the trip was amazing as Sharon took all of our preferences into consideration when making our itinerary.

We were able to go to so many places because we had access to a personal driver and other local guides. We loved the people and seeing the many places Fez, the blue pearl, Rabat, Casablanca and Marrakesh in only 8 days. I would definitely book another trip with KimKim in the future!

Activity Review
Guided Tour of Fes
Guided Tour of Fes
Fes

This was my favorite!!! WE had an awesome local guide who was so knowledgeable!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian

Hit and Misses
Morocco | May 17 - May 22, 2023

T
Theng Kie G.
Singapore | Reviewed on May 28, 2023
My 5 days trip to Morocco can be best described as hits and misses. Pre trip notification and prompts are spot on. We get reminders a few days before our trip on things to watch out for and contact details. We give credit for that. The driver assigned to us throughout the entire trip is very good. His name is Karim from Original Travels. Very service orientated, soft spoken and gave us good insight before each point of interest. He cleaned the car every day, drove safely and has good... Read more

My 5 days trip to Morocco can be best described as hits and misses.

Pre trip notification and prompts are spot on. We get reminders a few days before our trip on things to watch out for and contact details. We give credit for that.

The driver assigned to us throughout the entire trip is very good. His name is Karim from Original Travels. Very service orientated, soft spoken and gave us good insight before each point of interest. He cleaned the car every day, drove safely and has good temperament.

The licensed guide assigned to us at Fes (as part of our package) on the other hand, is disappointing to say the least. He is more interested to get us to shop (I guess he gets a commission) rather than giving us the details of each place of interest. Through our half day tour, we have to stop many times, waiting for him to finish his conversation with friends he met along the way and at one point in time even to wait for him to pay his personal bills. I don't think he has respect for our time as tourists there. He asked for our tips even before we started our tour! Clearly unprofessional! We went back to our hotel at 1400hrs, clearly disappointed with our experience at Fes.

We stayed a night at Odyssee Center Hotel at Casablanca, 2 nights at Riad Braya (Ambassador Suites), 1 night at Dar Jasmine and finally a night at Riad Mokhtar Tanger. Brief comments on each hotel as follows (based on the rooms that we were assigned):

Odyssee Center Hotel: I will rate this hotel at most 2 stars (out of 5). Water pressure from shower head is weak and irregular with intermittent bouts of cold and very hot water. Towels came with patches of yellow stains. Very dim room, facing a dilapidated abandon office building, Not a comfortable stay.

Riad Braya: Service staff at this hotel is excellent. Very friendly and prepared to roll up their sleeves to serve their guests. The Ambassador Suites that we stayed is large but not ostentatious. We were disappointed that TV is not working and despite the service staff best efforts, it was blacked out throughout our 2 nights stay. Fortunately, we have Netflix to watch on our ipad! I will rate this riad at 4 star. Bed is comfortable, water pressure is good and breakfast is tasty.

Dar Jasmine: The best room (even though we were given a normal room) we had throughout the 6 days trip. The hotel staff are all out to please and impress their guests! View is breath taking and everything looks new and works in the room. Breakfast is excellent and plentiful. I will highly recommend this hotel at Chefchaouen. A 5 star experience!

Riad Mokhtar Tanger: Unfortunately we ended our trip with a 2 star experience. Given a very dim room with dirty carpets and worse of all, air conditioner is not working. Toilet flush doesn't work properly too. Wanted to change a room but front desk lady went back home right after handing us the keys. Fortunately, we can draw some cool air by opening our windows (at the expense of noise coming from adjoining streets). Cannot imagine staying in this room in the middle of summer!

Hotel Reviews
Hotel Odyssee Center
Casablanca

Water pressure from shower head is weak and irregular with intermittent bouts of cold and very hot water. Towels came with patches of yellow stains. Very dim room, facing a dilapidated abandon office building, Not a comfortable stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina

Service staff at this hotel is excellent. Very friendly and prepared to roll up their sleeves to serve their guests. The Ambassador Suites that we stayed is large but not ostentatious. We were disappointed that TV is not working and despite the service staff best efforts, it was blacked out throughout our 2 nights stay. Bed is comfortable, water pressure is good and breakfast is tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

The hotel staff are all out to please and impress their guests! View is breath taking and everything looks new and works in the room. Breakfast is excellent and plentiful. I will highly recommend this hotel at Chefchaouen. A 5 star experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Mokhtar Tanger
Tangier

Given a very dim room and worse of all, air conditioner is not working. Toilet flush doesn't work properly too. Wanted to change a room but front desk lady went back home right after handing us the keys. Fortunately, we can draw some cool air by opening our windows (at the expense of noise coming from adjoining streets). Cannot imagine staying in this room in the middle of summer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jun 01, 2023
Dear Theng , Thank you for sharing your feedback regarding your recent 5-day trip to Morocco, which was organized by our travel agency. We appreciate your detailed account of your experiences, both positive and negative, as it helps us continuously improve our services. We would like to address your comments individually: Pre-trip notifications and prompts: We're glad to hear that our pre-trip notifications and prompts were helpful and timely. We understand the importance of providing... Read more

Dear Theng ,

Thank you for sharing your feedback regarding your recent 5-day trip to Morocco, which was organized by our travel agency. We appreciate your detailed account of your experiences, both positive and negative, as it helps us continuously improve our services. We would like to address your comments individually:

Pre-trip notifications and prompts: We're glad to hear that our pre-trip notifications and prompts were helpful and timely. We understand the importance of providing essential information and contact details to ensure a smooth travel experience.

Driver, Karim from Original Travels: We are delighted to hear that Karim, the driver assigned to you, provided excellent service throughout your trip. We pride ourselves on working with professional and knowledgeable drivers who prioritize customer satisfaction. We will make sure to recognize Karim for his exceptional performance.

Licensed guide in Fes: We sincerely apologize for the disappointing experience you had with the licensed guide in Fes. We understand the importance of having knowledgeable guides who prioritize their clients' interests. We will investigate this matter further and take appropriate action to ensure that such instances are not repeated in the future.

Hotels:

Odyssee Center Hotel: We apologize for the issues you encountered during your stay. We will address the water pressure, temperature irregularities, and towel stains with the hotel management to ensure improvements are made.
Riad Braya: We are glad to hear that you had a positive experience with the service staff at Riad Braya. However, we apologize for the inconvenience caused by the non-functional TV. We will follow up with the riad management to rectify the issue promptly.
Dar Jasmine: We are thrilled that you had an excellent experience at Dar Jasmine. We appreciate your recommendation and will share your positive feedback with the hotel staff. Ensuring a pleasant stay for our clients is our utmost priority.
Riad Mokhtar Tanger: We apologize for the subpar experience you had at Riad Mokhtar Tanger. The issues you mentioned regarding the room conditions, air conditioning, and toilet flush are unacceptable, and we will address these concerns directly with the riad management. We are sorry for any inconvenience caused.
Once again, we apologize for any inconveniences you encountered during your trip. Your feedback is invaluable to us, and we will take immediate steps to address the areas that require improvement. We hope that you will give us another opportunity to serve you better in the future.

If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.

Warm regards,
Ali

This was an absolutely incredible trip. Saïd and Soukina are a power team!
Morocco | Apr 15 - Apr 30, 2023

Joshua
Joshua S.
Ashburn, VA | Reviewed on May 27, 2023
This was an absolutely incredible trip. Soukina, our driver, was among the best I've ever had. She was affable, resourceful, funny, flexible, and always punctual. The trip organizer, Saïd, went above and beyond to make this a memorable trip. For example, while in Merzouga, he responded to my last-minute request to stay with a Berber nomad family that night, and somehow he was able to make it happen! He also arranged for us to stay with a lovely host family in Dades for a couple of nights. The... Read more

This was an absolutely incredible trip. Soukina, our driver, was among the best I've ever had. She was affable, resourceful, funny, flexible, and always punctual. The trip organizer, Saïd, went above and beyond to make this a memorable trip. For example, while in Merzouga, he responded to my last-minute request to stay with a Berber nomad family that night, and somehow he was able to make it happen! He also arranged for us to stay with a lovely host family in Dades for a couple of nights. The local guides, particularly in Marrakech, were knowledgeable, flexible, and worth spending time with. Our local food tour in Marrakech was special. Thank you so much, Saïd and Soukina, for your professionalism, skill, and efforts, which made this terrific every day we were there!

Activity Review
Private Food Tour
Private Food Tour
Marrakesh

Our guide on this trip made this such a memorable experience. She's smart, affable, and clearly passionate about her work. She was able to help us to try everything we had on our list, including stuffed spleen and steamed sheep head, finding us some of the best places in Marrakech that we had ever tried. Thank you!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on May 29, 2023
Hi Joshua, Thank you for sharing your absolutely incredible experience with us! We are thrilled to hear that your trip was nothing short of amazing. We're grateful for your kind words about our team members, Soukina and Saïd. They truly strive to go above and beyond to ensure our customers have a memorable and enjoyable time. On behalf of Saïd, Soukina, and our entire team, we would like to express our sincerest gratitude for your kind words. It was our pleasure to provide you with a... Read more

Hi Joshua,

Thank you for sharing your absolutely incredible experience with us! We are thrilled to hear that your trip was nothing short of amazing. We're grateful for your kind words about our team members, Soukina and Saïd. They truly strive to go above and beyond to ensure our customers have a memorable and enjoyable time.

On behalf of Saïd, Soukina, and our entire team, we would like to express our sincerest gratitude for your kind words. It was our pleasure to provide you with a professional, skilled, and effortful experience throughout your entire stay. We hope that the memories you made in Morocco will stay with you for a lifetime.

Should you ever plan to return or if you have any future travel plans, please don't hesitate to reach out to us. We would be delighted to assist you in creating another amazing journey.

Warmest regards,
Abdel

Sharon did a fine job helping us plan our tri...
Morocco | May 3 - May 14, 2023

T
Thomas G.
Sahuarita, AZ | Reviewed on May 26, 2023
Sharon did a fine job helping us plan our trip. Our driver, Sallam, was great. The culture and cities we visited were everything we expected. However, we were not prepared for the types of roads we would be travelling on for long hours on this trip. All four of us are 70+ years old and the vehicle used was not very uncomfortable in the back two rows of seats. My wife and our friend Karen were bounced around almost continuously. Plus the back of the seat was tilted back making it... Read more

Sharon did a fine job helping us plan our trip. Our driver, Sallam, was great. The culture and cities we visited were everything we expected. However, we were not prepared for the types of roads we would be travelling on for long hours on this trip. All four of us are 70+ years old and the vehicle used was not very uncomfortable in the back two rows of seats. My wife and our friend Karen were bounced around almost continuously. Plus the back of the seat was tilted back making it impossible to sit upright. The nine hour ride to the desert was especially difficult as the road was often rough, winding with tight curves. The road down the mountain into Marrakech was under construction which caused us to drive on temporary roads which were very rough.
Our room at the hotel in Rabat was dangerous. It had what we called the "pit", which was a sunken area with steps less than 5 feet from the foot of the bed with no guard rails. Our room in Chefchaouen was in need of repair as the walls had cracks and chunks of plaster had fallen off in the bathroom. A lamp had fallen over and couldn't be made to stand back up. The stairs up to our room on the third floor were narrow and treacherous. Our companions were on the ground floor and were subjected to loud music and noise from the town square until past midnight.
However, the hotel in Boumalne Dades was a pleasant surprise. Excellent, friendly service made our stay there very enjoyable. The hotels in Fes and Marrakech were outstanding.
The visit to the Sahara and the tent camp, which we were looking forward to, was not worth the two days on the road (one going and one returning).
Overall the trip would have been more enjoyable with a better vehicle and less driving.

Hotel Reviews
Riad Kalaa 2
Rabat

The room we had had a "pit" which was a lower level 5 steps down from the bed area and only five feet from the foot of the bed. Very dangerous set up.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was dangerous.
Riad Hicham
Chefchaouen

Narrow winding stairs going in different directions as this hotel added more rooms over the years in what seems to be a haphazard fashion. We actually got lost one time trying to get out for the evening.

Authenticity & Character
Location
Better sound barriers for the ground floor as the rooms are right next to the town square.
Staff
Very good service in the restaurant. Our waiter went the extra step to accommodate us.
Cleanliness & Comfort
Rooms were too dark to tell if it was clean or not.
Riad Fès - Relais & Châteaux
Fès

Very nice five star hotel in a surprising location. The roof top bar was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Premium Camp
Merzouga

Not sure why this was called "Premium". There was no pool as indicated in the pictures. The tents were somewhat primitive. Bath and toilet facility were separated by a curtain and used a curtain for privacy. If this was an attempt to simulate a nomad camp, it succeeded.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge

This hotel was a pleasant surprise due to the friendliness of the staff that went the extra step to accommodate us. We passed on a tour to stay poolside and relax after two days on the road. Very enjoyable.

Authenticity & Character
Location
Out of the way but a beautiful tranquil setting.
Staff
Cleanliness & Comfort
Hôtel & Ryads Barrière Le Naoura
Marrakech

Great hotel. Definitely a five star.

Authenticity & Character
Location
Close to the medina. Easy to get around the town from the hotel.
Staff
Cleanliness & Comfort
Hotel Club Val d'Anfa Casablanca
Casablanca
Local specialist: Sharon Louthian

Stress-free Morocco
Morocco | May 15 - May 21, 2023

T
Tessa L.
Spain | Reviewed on May 26, 2023
The careful planning and on-the-ground attention were seamless. We didn't have to think about a thing! Our driver Samir was the best :) He was kind, calm, and attentive, and he didn't ask a million questions / play music / talk the whole time, which is the fear in these long drives. We could relax knowing he was taking us from A to B and doing so in a friendly, professional manner. We never had to worry about anything knowing he was with us. I think we wish we would have flown into Tangier,... Read more

The careful planning and on-the-ground attention were seamless. We didn't have to think about a thing! Our driver Samir was the best :) He was kind, calm, and attentive, and he didn't ask a million questions / play music / talk the whole time, which is the fear in these long drives. We could relax knowing he was taking us from A to B and doing so in a friendly, professional manner. We never had to worry about anything knowing he was with us. I think we wish we would have flown into Tangier, or had that option made clearer as it was a long drive to Chefchaoen on the first day, but that was a minor detail. Also, for Maison Arabe, maybe to make it clear that its not a PRIVATE cooking class, it's with a group of others.
We loved the trip and all the destinations :) So thank you! It will be a long-lasting memory.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on May 26, 2023

Dear Tessa,

Thank you for your excellent 5-star review! We're thrilled that you enjoyed your trip and that our careful planning and attentive service made it a seamless experience for you. Your kind words about our driver Samir are greatly appreciated. We apologize for any inconvenience regarding the long drive to Chefchaouen and the clarification of the cooking class at Maison Arabe. Nonetheless, we're delighted that the trip created long-lasting memories for you. Thank you for choosing us, and we hope to serve you again in the future.

Best regards,
Mohamed.