Kimkim Trip Reviews for Morocco

My husband, son (16 yrs) and I had a great time in Morocco. The boys had a wonderful surf experience on the coast before we started our kimkim 8 day tour in Marrakech. Brahim from kimkim was fantastic in organising a personalized itinerary for our family with a private driver. He incorporated my wish list of destinations with our departure date in Casablanca and our accommodation was a good mix of traditional Riad experiences and hotels. Our highlight was definitely the sunset camel ride and overnight stay in the Sahara. The Dades Valley And Todra Gorge is stunning landscape. The Roman ruins in Volubilis were a must see for me, the mosaics and setting are amazing. Ait Benhaddou and Fez were culturally a must do and I loved having an organised guide in Fez with a personality. The changing landscape in Morocco is amazing and made the car travel not an issue. Our family has done extensive traveling and we always felt safe in Morocco while excercising a normal level of caution that you do anywhere in the world. Our driver Mohammed was always prompt and protective of our security. 🇲🇦🌍🐪

This was my first time booking a trip through Kimkim and I am extremely happy with the process and my trip to Morocco. I was first connected to João who took my details and rang me. Once he had an idea of what i wanted and the cost, he but me in touch with Brahim who was the local. Brahim did a fantastic job personalizing this trip to the needs of me and my 3 friends. We all travel a lot and had high expectations for this experience and they were fulfilled. We travelled for 7 days from Casablanca, to Chefchaouen, to Fes and ended in Marrakesh. Our driver was with us the entire time. Tarik was an excellent driver and made fantastic suggestions for local meals and sites to see. He was available 24/7 and helped us with every question. The accommodation Brahim booked was fantastic, and just what we wanted. We had two tours, one in Chefchaouen and the other in Fes; both our guides where friendly, knowledgable and gave us an appropriate amount of information. The car Tarik drove was comfortable, spacious and great for 4 people with luggage.
Overall I am very impressed with Kimkim and the service they provided. I recommend them highly.
Thanks for making my trip to Morocco a fabulous, stress-free, easy and memorable time.

We had a wonderful time traveling all over Morocco! The entire process from beginning to end was five star. Brahim was so efficient and friendly and helped book us an incredible trip. All of our guides and especially our driver, Hya Hya, were excellent. The only negative on this trip was Riad Andalucia in Fez. The people that run it are very friendly; however it was just way too noisy, the room had a very strange odor to it and the bathroom could use some work. It felt more like a Hostel than it did a Hotel. They never even came to clean our room. We also had a misunderstanding with a tour guide at that hotel which caused a bit of chaos on our first morning which wasn't pleasant. But other than that everything was excellent. The most memorable part of the trip was the camel ride out to the Sahara! What an extraordinary experience. I also loved Rabat - very nice city. Marrakesh is a bit crazy but fun. There is a lot of driving involved but it flew by because the countryside is just beautiful. I would recommend Brahim, Hya Hya and KimKim in a heartbeat. Thank you for everything.

Our honeymoon in Morocco was unreal thanks to kimkim. The planning was seamless and stress free. We simply highlighted the destinations we wanted to visit and the rest was magic. From the hotels, food and guides there was not one complaint. The culture, people and architecture is outstanding.

One highlight of our trip was the outstanding customer service. We received treatment as if we were staying at the Ritz everywhere. Moroccan's are deeply invested in tourism. Our driver, Hicham was extremely professional and knowledgeable. He kept us safe and on schedule as well as provided great company. He tied the whole trip together and we could not have imagined a better trip leader.

I am recommending kimkim to all of my friends and family. We plan to use their service again in the near future.

Thanks to kimkim and Yassine, who organized a wonderful trip for us to Morocco's imperial cities of Marrakesh, Rabat, Meknes, and Fez, along with visits to the coastal city of Essaouira and the commercial hub of Casablanca. Planning our trip was a breeze. Once I told Yassine we were particularly interested in food, history and culture, he recommended places to visit. I did some research and we settled on an itinerary. Although we spent a bit of time driving between destinations, that was an interesting experience in itself, seeing the rich farmlands and remote villages. Yassine selected several beautiful riads, bed & breakfasts which are elegantly refurbished homes located in the middle of the old city Medinas. The riads, with their central courtyards and lovely detailed tile work and wood carvings, were a quiet oasis and gave us a genuine feeling for Moroccan history and culture.

We began our journey with a few hiccups, arriving late to our connecting flight from Casablanca to Marrakesh. Our driver, Muhammed, coordinated to have us driven instead of waiting 4 and 1/2 hours for the next flight. When we weren't able to retrieve our luggage, we waited two days before it caught up to us. In the meantime, Muhammed was terrific. He was warm, friendly, flexible, and completely reliable. He patiently took us back to the Marrakesh Airport several times until the luggage finally arrived.

Although we enjoyed our entire trip, we particularly loved walking through the Kasbah of Rabat, the bustling Medina of Fez, and visiting the beautiful beaches of Essaouira. Our guides in Marrakesh, Rabat and Fez all gave us wonderful historical background on each of the cities and a sense of present day Morocco.

Our only regret is that we didn't have more time to explore this beautiful country. We will definitely use kimkim and Yassine to plan our next visit!

My husband and I had a wonderful trip to Morocco. Radia and team could not be more accommodating. We had just come off of 10 days of hiking the Amalfi Coast. I way over-booked myself for Morocco. But everything was perfect till our last Riad. There was a miscommunication between KimKim and luxury request and what Radia picked. This is mostly my fault for not doing more research. Everything else was perfect. Our driver, Mohammad stayed with us the whole trip was phenomenal. Great car with wifi. I highly recommend getting a driver for the week. We had an excellent guide in Fes. Our guide in Marrakech was fine but seemed obliged to tell us things and lacked passion about the city. Radia paid for a final dinner at one of the finest restaurants, The Maison Arabe, in Marrakech based on some disappointment in our final accommodation. The accommodation was actually fine but not what we were expecting. Radia checked in on us through our whole trip. The company, Morocco Experience was excellent. I would highly recommend using them.

The kimkim team handled a rather last minute booking for a private tour efficiently, and met my requests effectively.
The tour was splendid! Accompanied throughout by excellent driver Karim, I visited the four Imperial cities, plus Essaouira, Volubilis, Casablanca, Chefchaouen, and Amizmiz. Each place offered a new delight, and experience, and, for me, that made them all memorable. The mixture of history, different cultures, arts, and crafts, and scenery, made a kaleidoscopic impression, as I enjoyed and appreciated man-made, and natural surroundings.
The three guides with whom I had brief contact in different cities, were knowledgeable, and helpful.
It was very good to meet Abdellah in person. He kept in touch during the tour which is reassuring when one is traveling alone.
I am happy to recommend kimkim to others.

Great experience....a trip of a lifetime...Mohamed was our guide, did an outstanding job, made sure we are always satisfied... he went above and beyond.

The booking process was smooth and Brahim was very prompt in answering our messages given that we only started planning a month in advance. We spent seven days in Morocco, starting and ending in Marrakech, with a four day trip out to the dessert and back in the middle. He selected excellent accommodations for our family of four, and suggested two activities in Marrakech that we would recommend - a walking tour in the Medina (our guide Mohammed was very knowledgeable although soft spoken and sometimes hard to understand) and an excellent Moroccan cooking class through the Riad dar Attamjil. Yassim and Zachariah at Dar El Masa in Marrakech were very helpful and welcoming. They kept us on schedule by communicating with our tour providers and giving us advice and directions on how to experience the medina, souks, and parts beyond. Breakfasts were lovely, rooms were comfortable and quiet. Our guide/driver Mohammed was exceptional. His English was very good and he struck a great balance between educating us about Morocco and allowing for downtime. He really made this part of our trip the best it could be. Comfortable, clean van with wifi and plenty of water. Our teenaged children loved the camel rides to/from the desert, it was a highlight for them. La Perle du Dades was a beautiful kasbah near Boumalne Dades, very family friendly with games, a lovely pool and courtyard and fantastic dining. Kasbah Titrit near Ait Benhaddou was also top notch with spectacular rooms, excellent food and service. In every place we met with friendly people, full of pride in their country and incredibly warm and welcoming.
We would recommend KimKim's services to anyone traveling to Morocco - we would never have been able to relax and enjoy our trip this much had we tried to plan it on our own.

Our overall experience planning and booking our Moroccan tour with kimkim was very positive, especially because of the efficiency, professionalism and very timely responses from our local specialist, Brahim. While planning the trip, Brahim was very attentive to my special requests and responded to my questions often within minutes. While on the trip, I emailed him twice and on both occasions he responded back promptly with the information I had requested. On our last night, he even called the Dar where we were staying and spoke to me to check if everything was OK.
Regarding our experiences during the tour, our English-speaking driver Mohammed was very professional and friendly. The car was clean and comfortable and he provided fresh bottled water. He pointed out interesting landmarks on the way and shared historical information. Our assigned guide in Fes was substituted by Said, who was very knowledgeable and informative.
A couple of tips/suggestions for improvement:
1. The rest rooms in the rest areas where we stopped were not equipped with adequate facilities and the only time I had no option but to use one, it was “horrific”. I suggest the driver chooses only those test stops that have proper facilities or that people are warned in advance so they know what to expect.
2. As a Muslim, I was really hoping to pray in some of the famous mosques but unfortunately the mosques are open only during the short time of the congregational prayers and shut at other times. This was personally disappointing and I would not have had raised expectations if I knew this in advance. Similarly, one of my priorities was to visit the library in Fes university, the oldest university in the world, and look at ancient manuscripts of the Holy Koran. Sadly, we were informed that visitors are not allowed inside and could only stand by the closed gates. I know this is outside the scope of tour organizers but prior information would be helpful in managing one’s expectations.

Overall, the experience was amazing thanks to KimKim. We felt safe in a country We were unfamiliar with, thanks to our awesome driver, tour guide, and riad staff. My only complaint would be, that the camp in the Afagay desert was empty. My friend and I were the only guests that night, so it was a little boring & creepy. However, the staff treated us like queens. We had an amazing dinner overlooking the desert and mountains, but it was very quiet. The tent we ate dinner in was huge with a gorgeously decorated interior set up for a DJ, bartender, and more guests, in which there were none. Aside from that our experience in Morocco was unforgettable and totally worth the money!

Working with Brahim was very easy. It was clear from the start that he was very knowledgeable and motivated to ensure the trip was just as I wanted, but yet steering me in a direction that in his opinion would make a better trip.
We had a fantastic time in Morocco and were so happy we chose Kim Kim to help plan the trip. The driver provided, Racheed was extremely attentive, and very good with my two kids who accompanied me on the trip. He made sure we were taken care of and kept us safe throughout the entire trip. I had a birthday during the trip, and without my knowing, he arranged for a cake during one of our hotel stays and provided our party with a couple bottles of wine to help celebrate. Completely unexpected but very much appreciated.
We had our first flight to Casablanca cancel, and Brahim and his team were flexible enough to ensure that we didn't lose very much of our trip while we lost a day of our itinerary. They worked hard to ensure we were caught up as quickly as possible with our original itinerary.
There was a small misunderstanding on our desires during one of our days. Once the issue was brought to Racheed and Brahim's attention, they were apologetic and worked to make things right the following day, including buying our group of 8 lunch to make up for the mixup.
The Roads and hotels booked by Brahim and his team were top notch. Every night when we checked in to our accommodations, we couldn't believe our eyes on how nice, clean, and unique each property was. The desert camp near Merzouga was definitely a highlight.
When planning the trip, I was wary that Kim Kim would be price competitive. In fact, they rate offered was lower than I could have done on my own, with more features and the benefit of inside knowledge on the best places to stay throughout our trip.
Bravo to Racheed and Brahim and their team.

We recently had the great pleasure of visiting Morocco. After a few emails back and forth with Brahim, our trip was finalised!
We loved every single minute in this amazing country! The country, the people and the food were all awesome! It is certainly a country we would like to return to as there is still much more to see.
Everything ran like clockwork from the minute we arrived until the minute we left, thanks to Brahim and his team and I can’t thank them enough for organising such an amazing tour for us.
Our driver, Mohammed was awesome and went above and beyond to look after us and make sure we were always informed and enjoyed our time as much as possible. He also has a great sense of humour to go with it!
I will certainly recommend Morocco and Kimkim tours to anyone who is looking for a great holiday destination.

I used kimkim because I heard good reviews about them and when I was connected with Brahim, he proved to be very reliable, answering all my questions promptly. He was willing to work with my sort-of complicated schedule. I’m very impressed at how fast he would get back with me, something that I require when dealing with a travel agent.

My driver, Said, met us at the airport and drove us for six days. I was happy to have him around. Although his English wasn’t completely fluent he still understood my basic needs and was there to make us comfortable.

The riads Brahim chose for me (as I only requested 4-5 stars) were wonderful! My favorite was in Fes, the Riad Karawan. If I have to go back, I’d definitely go there again. We were fortunate to be upgraded to a hotel in Casablanca at the Sofitel. It was in a great location and the rooms were exquisite. There was just a minor misunderstanding, giving us only one bed (I traveled with my son), when Brahim assured we would get two beds. I explained this to the hotel reception and they kept insisting that it wasn’t pointed out by my travel agent, and that they were full so they can send me a cot. I said no, I’m not sleeping in a cot when I paid for two beds. They eventually gave in and got us a room with two beds.

My only complaints in my trip is that I think I paid a ton of money for only six days. Although we stayed in nice riads, I would suggest that with the price I paid, it should include the entrances for every point of interest we went to. It’s not much but it gets really annoying that I have to pay on top of it then give a tip to the guide. Also, in some places that didn’t require a guide such a volubilis, I had to pay 200 dirhams for one. But this is ok it’s not my biggest problem. My biggest problem is when I’m being brought to a coop and have to waste my time in things I wasn’t interested in. In Fes we went to a ceramic place and was duped into buying a tagine that cost me $260, an outrageous amount even here in the states. I honestly think I should have the freedom to choose to go (or not) to places (especially where they are forcing me into buying things I don’t really need and the problem with that is you’re thinking you’re in Morocco so why not get a tagine or whatever they are selling). This things shouldn’t be part of the tour since I’m not in a big bus with 50 other tourists.

One more thing, if you could tell the guides to ask beforehand where I would like to have lunch because there was definitely a restaurant in Fes I wanted to go to but instead was forced to go to a mediocre restaurant with full of tourists and food was seriously lacking in taste. I’m only in Morocco once and I want the best experience and eat the best foods. Anyway these are only suggestions and hopefully you can rethink of applying it in your future tours.

Speaking of guides, I was happy with Said in Fes. His English was so fluent it felt like home to me. Other than the restaurant he chose for us to go 😂, he was an excellent guide! The one guide in Marrakech (an old gentleman) was okay. His English was good enough to understand but he wasn’t very personable but that’s maybe because he was old. Lol!

Overall, I had the best time in Morocco. The people are friendly (even if I was getting duped by peddlers lol). I really enjoyed working with Brahim and will definitely choose Said again for my driver. You will have to give me a discount next time I go back since I’m a returning customer lol!

Brahim arranged for us to stay in beautiful little riads in the medinas which was perfect for us. Our driver, Mohammed, looked after us very well and was always prompt and courteous. We had local guides in Chefchaouen, Volubilis and Fez who were extremely knowledgeable about the history and local life of these very different areas of Morocco. The guide we had in Marrakech was probably knowledgeable but he was much more perfunctory in his explanations and seemed a bit tired of the job, but the place is fascinating anyway. We took a camel ride into the desert (about one hour) and slept in a rather luxurious “tent” in Merzouga which was quite fun. If we had more time, I would spend it in Chefchaouen and Fez and spend some time on the coast. All in all, we had a terrific time and saw more of Morocco than we could have on our own in the amount of time we were there. We learned a lot about the country’s history and the many cultures that have become part of it over the years. The vendors in the souks were eager to sell their wares but were not really aggressive about it and we felt very safe throughout the trip. Thank you Brahim and Mohammed for a great time.

Our driver and guide, Amine, was very friendly, knowledgeable and always on time. Since we spent all of our time with him over 8 days it was important to establish a good relationship. We had complete trust in Amine’s driving and ability to keep us safe.
He was able to explain the history and stories behind all that we saw.
Brahim was always very responsive and invited feedback on our experiences, even if it might be negative. He listened to our complaints about the Sahara camp and refunded our money.
We have already recommended KimKim to several friends.
Thank you for a wonderful trip.
Cynthia and Darrell

Our entire experience with KimKim was effortless. From the initial and follow-up planning with Yassine to the final follow-up was a great experience. We were met at the Marrakesh airport by a young man named Ismael. We could not have asked for a better person to be our driver and to spend the trip with. He was engaging, courteous, helpful and a very cautious and competent driver. Interacting with him was one of the highlights of our trip. We checked into the Riad Melhoun which was beautiful and the staff was very accommodating. The next morning we were met by our tour guide, Mohammed. He spent the entire day taking thru Marrakesh and showing us the highlights, along with some very local spots such as the community baker and community Tagine oven and caretaker. He also introduced us to local craftsman who made ironwork, leather products etc. He ended the day with us at the main square in Marrakesh awaiting sunset. The next day we headed to Ouarzazate, the drive was very scenic and kept our interest. We stopped for a pleasant lunch and then climbed to the ancient village, Ait Benhaddou. The views were spectacular from this ancient village. We stayed out Le Temple Des Arts which had “themed” suites. Once again, the staff was very kind and accommodating and we had a very nice dinner at the restaurant there. The next morning we were off to Merzouga for our camel trip into the Sahara. Along the way we stopped at Dades Gorge which was very scenic and a nice walking break. We had lunch in the local village just outside the Gorge. We arrived in Merouza around 5:15 to begin our camel ride for our overnight stay in the Sahara. The ride was about two hours and our guide into the desert was personable and he took great photos for all of us. We stopped before reaching camp so we could enjoy the sunset. We arrived at Luxury Camp Chebbi, and everything was set up for us. After a nice sit around a fire, we were ready for dinner. The dinner was amazing, and our favorite was a tomato, eggplant and goat cheese dish cooked in a tagine. We decided we wanted to take the chef, Omar, back to the USA so we could have his delicious food again. The next morning we went back to Merouza via 4 wheel drive since we had a long drive to Fes. We wanted to ride the camels back but the two hours would have made that difficult to arrive at a decent time. Along our journey, we stopped at a local weekly market that had all kinds of produce, fruit, etc. We never knew there were so many different type of dates. It was very interesting to see how the locals come to these weekly markets to get their goods. We later stopped in Ifrane which is a completely different, but was a nice stop for a coffee and a stroll around town. Later in the day we arrived in Fes and went to Dar Roumana to check in. This Dar is absolutely beautiful. Later that evening we were taken to a local restaurant, Dar Hatim. This restaurant served us perhaps the best Moroccan salad and a lamb tagine that was so tender and tasty. The next morning we met our guide, Hakim, to begin our tour of Fes. We first took a drive to see the Medina from above and then went back so we could start walking thru town. We went thru the blue gate and wandered thru the souks and stopped at the tannery (use the mint leaves), then later stopped at a weavers store. The craftsmanship was amazing to see. We later went to a tile shop/school where they make the most beautiful pottery, mosaics, vases, etc. This place was also a school that trained locals to become artisans. Our guide then took us back to Dar Roumana around 6 pm. The staff arranged for a guide to get us the Clock Cafe where they had some local music and a nice dinner on the top terrace. The alleys and streets with the Medina of Fes are overwhelming and easy to lose your way so we appreciated the assistance, otherwise we might still be wondering around Fes. The next morning we departed to head to Chefchaouen. Our first stop was at Meknes to take a look at the ancient stables where they had 12,000 horses. We then motored along to the the Roman ruins, Volubilis and walked around the area for a while looking at the layout. The area was very scenic and had great views. Our next stop was Moulay Idriss. We checked into a very charming place called Dar Mez which was very quaint and colorful and had absolute great views of the city. We then wondered around the beautiful Medina of Chefchaouen till around 10 pm. We the tried to make our way back to the Dar but were hopelessly lost. Our young local man kindly guided us back to the Dar. A tip to him was money well spent! The next day we wondered back thru the Medina and souks. The shop keepers in Chefchaouen are much more laid back then Fes and Marrakesh so that made browsing a bit easier. We had a nice lunch in town before heading back on the road again. We headed to Rabat and once we arrived we checked into Riad Ziena. We walked the area again and then headed out to eat at Dar Nani Medina. We then continued walking the markets and stopped at an outdoor pastry shop for a couple of sweet desserts to celebrate my birthday. This time we actually found our way back to the Riad without assistance. A major victory for us. The next day we headed to Casablanca to visit the Hassan II. The traffic in Casablanca was the worst we experience but as usual Ismael handled it effortlessly. The mosque is absolutely beautiful and spectacularly large. The mosaic work around the mosque was worth of many pictures. We then headed back to our final destination, Marrakesh for another night. We stopped for a nice lunch along the highway before reaching the final accommodation, Palais Khum. We immediately, left to visit the square on more time, get lost in the Souks and enjoy one more meal overlooking the square. We lingered long into the night and reluctantly headed back knowing we would be leaving the next morning. The next morning before Ismael picked us up we wondered the local alleys and shops. Ismael met us at 11:30 am for our ride to the airport. We sadly said our goodbye is Ismael.

Trip was wonderful. The contacts were responsive and super-helpful. Our arrival time changed and it was easy to contact both Yassine and Ali and adjust accordingly.

The trip was excellentl. The Riads were First rate, The guides were knowledgeable, professional and friendly. Our driver, Mohamed Samouk, was one of the best parts of the trip. He became our friend, part of the family!

We will recommend KimKim and Off the Beaten Path to anyone wishing to explore Morocco.

I visited Morocco 2 weeks ago with my 14 year old daughter. We had an amazing experience. We are truly pleased with the services provided by KimKim. The tour was arranged by Brahim. He had always provided timely, courteous responses to my questions and helped me every step of the planning process. We reached Marrakech later than scheduled due to flight delays. I had failed to inform Brahim of the delay. Brahim exhausted every resource available to him trying to make sure we were ok/ safe. He even checked in with us during the trip to make sure we were having a great time.

Our driver Amine was awesome. He was pleasant, safe and very punctual (we were the ones who made him wait :)). He tried to keep us informed in advance about the places we were visiting/ stops en route. It took him a couple of days to warm up to us, but when he did he was a lot of fun. We spent one evening playing cards after dinner, my daughter had a great time learning card tricks/ games from him and teaching him card games. He was very accommodating and stopped any time we requested a stop. He appeared to be quite knowledgeable of the places we visited and took us to some fantastic restaurants for authentic Moroccan lunch. He took us to places (women’s co-operatives and workshops) where we learnt in length about the fossils, argan, rose and carpets. The vendor at the rose products shop was very friendly, not only did he sell us some good quality rose products, but he also taught me how to make tajine and gifted me a bag of spices that he had bought to make his own meal. That was so very generous of him and his tajine smelled so good :)

The arrangements exceeded my expectations most of time. The arrangement at the bivouac in the Sahara desert deserves a special mention. The tent was very comfortable with washroom and shower facilities. Our camel man Sayeed deserves a special thanks for making our experience a memorable one. The food was plenty and the entertainment was fantastic. He helped me up and down the massive dunes and even gave us company while we were star gazing in the dark trying to explain the stars and life in the desert. The Riads were clean and comfortable. The hosts/ riad staff were very friendly and welcoming. Dinner served at the Riads (Dar Sofar, Hotel Amazir and Makhtoub in Ait Ben Haddou) were fresh, delicious and plenty, often too much for us to finish. Moroccan breakfasts are different from what we are used to in North America, but the freshly squeezed orange juice made a huge difference, delicious 

The only thing I would like to mention is that some Riads charge you for bottled water, but they don’t tell you that until when it is time to leave. This I thought was a little inconvenient especially since I had bottled water in the car, and I ended up paying almost 3-4 times the cost unnecessarily. Also, I had exchanged only limited $$ for each day and this resulted in my budget being messed up for tips, etc. Perhaps it would be a good practice to let the guests know in advance that there is a cost for the bottled water, so the guests can make an informed choice.

All in all it was a fantastic experience, I would recommend Brahim and his team in a heartbeat. You can trust them for your travel needs. Thank you Brahim and team!