Kimkim Trip Reviews for Morocco

4.9
Based on 1,130 ratings
Read 1,130 verified reviews by travelers who booked their trip to Morocco on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip to Morocco
Morocco | Jan 9 - Jan 16, 2019

A
Andres P.
Miami, FL | Reviewed on Feb 02, 2019

booking process was easy, feel fees are a bit high could consider flat fees rather than a percentage of total costs.

Experience Morocco provided a great itinerary and their service was impeccable. Our driver, Amin, was courteous, knowledgeable and spoke very well english.

the local guides were amazing providing a broad range of information as well as local culture and spots.

Local specialist: Hajar Nouri
Hajar
Hajar Nouri
Local specialist in Casablanca | Replied on Mar 21, 2019

Thank you so much for your review and we're so glad to hear that you had such an amazing time across our country.

Thanks again for trusting us with your trip!
-Experience Morocco Team

Trip to Morocco
Morocco | Jan 24 - Jan 28, 2019

S
Shawn m.
Rockaway Park, NY | Reviewed on Jan 29, 2019

Trip to morocco was packed with adventure and can’t wait to take more trips with Kim Kim would highly recommend to any traveler

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Feb 01, 2019

Thank you very much, Shawn, for sharing your priceless feedback with me and my future travelers. I'll be here always for you especially that there are still more sights to explore and discover :-)

All the best,
Brahim

Trip to Morocco
Morocco | Jan 14 - Jan 20, 2019

A
Ashley G.
Denver, CO | Reviewed on Jan 27, 2019
Our trip was great and well planned by Yassine. Our driver Nabil was wonderful and very responsive. He gave us a little phone that allowed us to easily contact him when we needed. We couldn't have asked for better help in a land that we were unfamiliar with. Our trip was seven days and packed, we were in Tangier, Chefchaouen, Fez, Casablanca and Marrakesh. Admittedly, we should have narrowed down the places we went to, to allow for our type of travel which is a little more leisurely. We... Read more

Our trip was great and well planned by Yassine. Our driver Nabil was wonderful and very responsive. He gave us a little phone that allowed us to easily contact him when we needed. We couldn't have asked for better help in a land that we were unfamiliar with.

Our trip was seven days and packed, we were in Tangier, Chefchaouen, Fez, Casablanca and Marrakesh. Admittedly, we should have narrowed down the places we went to, to allow for our type of travel which is a little more leisurely.

We stayed at 3 star locations and most were great! Riad RK in Marrakesh was great, the fact that they had a Hammam in the location made unwinding much easier. Our Riad in Chefchauouen was also very beautiful and the staff there were very helpful.

On the downside, our riad in Fez (Dar Malika) was nice enough and in a central location but we had a less than ideal situation while there. They are admittedly under transition and do not have a person who works there that stays overnight. This makes it very difficult to talk to someone when the water isn't working (which it didn't for us). The house was very cold outside of the room we stayed in and the second day the groceries went on strike so our breakfast was only a little bread and yogurt. Going to the tannery and not being able to shower was a huge miss. This is the one place I would not stay at again.

The tours that Yassine booked and the guide in Fez was also wonderful. The only downside is that we started to feel like we were only being taken places to spend money instead of simply to admire the culture and choose to buy things if we wanted. We started to feel like the tour was very planned to only go to places that would eagerly show us things only to get us to buy very expensive items. I could do without all the shopping that seemed to be most of the tour, it was very repetitive and didn't allow for much downtime or peace.

There were so many good things and a lot of lessons learned. I will vocalize more about what I'd like in the future and also be sure to know that less is more when booking. Thank you Kimkim, Yassine, Nabil and all of the staff at Morocco off the Beaten Path, you were wonderful!

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Feb 05, 2019
Hello Ashley, Thank you so much for your kind words and feedback. I am so thrilled that you had a great time in Morocco. Your comments and review are so important for my business, and I appreciate your candor in all your communications with me. I have followed up with the owner of Dar Malika to inquire the situation when you were staying there. They are going to work on adding more heaters in the hallways and make it easier to get in contact with the attendant whom lives next door in... Read more

Hello Ashley,

Thank you so much for your kind words and feedback. I am so thrilled that you had a great time in Morocco. Your comments and review are so important for my business, and I appreciate your candor in all your communications with me.

I have followed up with the owner of Dar Malika to inquire the situation when you were staying there. They are going to work on adding more heaters in the hallways and make it easier to get in contact with the attendant whom lives next door in emergency situations. Unfortunately, some construction in the area caused the water to be shut off for a bit. I have also followed up with your guide in Fez to reiterate our policies and instructions on how our tours should be ran. We have gone over ways to modify a tour to meet their traveler’s needs, whether it be more cultural or more touristy, and how to solicit feedback during the tour.

Again, I am very thankful for your review and the information you have provided me, and to others considering going on a fantastic trip to the Kingdom of Morocco. If you are ever interested in coming back, please don’t hesitate to reach out to me and kimkim. Take care.

Warmest regards,
Yassine

Trip to Morocco
Morocco | Jan 20 - Jan 25, 2019

Mike
Mike I.
Canada | Reviewed on Jan 27, 2019

Communication was great. Every question answered promptly. Everything planned was delivered as promised.

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Feb 04, 2019

Thank you very much, Mike, for taking the time to share your precious feedback with me. It has been a great honor for me, my team and also my providers to welcome you to our country Morocco and ensure you have had a superb trip. I'll always be here for you whenever you decide to come and visit us again!

All the best,
Brahim

Trip to Morocco
Morocco | Jan 12 - Jan 19, 2019

Hilda
Hilda S.
Australia | Reviewed on Jan 24, 2019
First of all, a big thank you to Yassine and the other members of his team: Hassan, Mohammed & Nabil as well as Chris and Kellie from Kimkim who all worked together to arrange this trip for us. A special thank you to Mohammed, our driver, who drove us all over Morocco, covering great distances. He was an extremely safe and responsible driver who knows the roads and traffic conditions of his country very well. Ever since I saw the BBC documentary " Sahara" presented by British Actor Michael... Read more

First of all, a big thank you to Yassine and the other members of his team: Hassan, Mohammed & Nabil as well as Chris and Kellie from Kimkim who all worked together to arrange this trip for us. A special thank you to Mohammed, our driver, who drove us all over Morocco, covering great distances. He was an extremely safe and responsible driver who knows the roads and traffic conditions of his country very well.

Ever since I saw the BBC documentary " Sahara" presented by British Actor Michael Palin, many years ago, I wanted to visit Morocco and the Sahara desert. And in January 2019, the day finally came. Before our Morocco tour started, my husband and I have been travelling in Southern Spain for a week. On 11 January, we took the FRS ferry from Tarifa in Spain across the Straits of Gibraltar to Tangier. We spent one night in Tangier and our driver, Mohammed, met us the next morning on 12 January to start our Morocco of the Beaten Track tour.

Our first stop on the tour was Chefchaouen. The winding road from Tangier to Chefchaouen through the Rif Mountains was very picturesque and a great way to see the greener countryside of Morocco. People often think of Morocco as mostly a dry desert landscape, but the route from Tangier to Chefchaouen is very green and beautiful. Chefchaouen was one of the highlights of our trip. The accomodation at La petite Chefchaouen in the heart of the old town on the hill was great. This small boutique hotel is run by two young brothers who were always extremely kind and professional. The decorations were modern and stylish and practical, similar to small boutique hotels in Australia and Europe. The breakfast was great and the wifi always reliable. The town itself was lovely and the locals very friendly. We always felt really safe walking around on our own. A shop keeper invited us up to his roof terrace to show us the spectacular view and meet his ginger kitten. It was great that he genuinly just wanted to show us the view and was not trying to sell us something. In Chefchaouen in general, we felt more relaxed and not so hassled by every second person as in Fes or Marrakech. When you walk around the Medinas of Fes and Marrakech, everybody wants to sell you something or be your guide. The Moroccans are great sales people, but not all toursits want to constantly buy things, so it can be quite exhausting to keep saying no. If you do not want to buy something, the 2 most useful phrases to learn and to say firmly but always with a smile are: La Shukran or Non Merci!

From Chefchaouen we drove to Fes, again with spectacular views over the Rif and Middle Atlas Mountains and rows and rows of olive plantations. En route we stopped near Moulay Idriss to see the Roman Ruins of Volubilis. For people with an interest in history and museums and archaeology, these ruins are a must see. The views over the surrounding countryside and Moulay Idriss from the ruins are great. Since the trip involves a lot of time on the road, it can sometimes be hard to find a clean restroom, so even if you are not that much into ancient ruins, I would highly recommend a stop at Volubilis, to stretch your legs and walk among the ruins and it also has very clean toilets. Just make sure you have enough coins to tip the cleaning ladies.

We then stayed in Fes for 2 nights at a beautifully old renovated 300 year old house in the Medina, called Dar Mallika, owned by an Australian writer, Susanna Clarke. In winter it is quite cold in Fes and the house was very cold, but the room had heating and airconditioning and the electric blankets on the beds were great. It was also good to have a choice of different high quality English Breakfast and other Teas as well as several international News Channels in any language of your choice, to stay up to date with what's going on in the world while on holiday. There was also a selection of music to listen to while having breakfast, from classical, jazz to Arabian pop! Si Mohammed, the Riad manager was also a great host, very well organised, helpful and professional. Fes was a fascinating city and a journey back in time. It was great to see the intricate hard work and centuries of tradition at the pottery workshop and handmade carpets. The guided tour of Fes was great, however a bit too long for me. I would have preferred a half day tour, but that depends on the type of traveller you are. I think some people will enjoy having a guide all day and don't feel comfortable exploring on their own and prefer the guide to make restaurants recommendations or shopping recommendations for them. I personally am very independent and like to explore on my own and make my own restaurant choices, so for people like me, a half day tour would be better. Nevertheless, the guide was excellent and we learnt a lot from him about the history of Fes.

The drive to Merzouga from Fes takes about 8 hours, so if you want to do the camel ride around 5pm in order to reach the desert tented camp by sunset, you really need to leave Fes no later than 8 am and it is not practical to have too many stops. We left at 8 am and since it was only my husband and I and our driver, we told Mohammed we don't want to make many stops, we prefer to get to the desert early. But for older travellers who may need more stops and rests, I think it may be a good idea to rather stay 2 days in the desert, first night in the desert hotel, and then do the camel ride the next day without having to rush. We had limited time in Morocco and only 1 night in the desert, so for us, leaving Fes early and driving without many stops worked well. That said, it is important to make a few short stops to give the driver a break. It's such a great distance to travel and the roads are not easy, I think all people doing a tour should be considerate towards the driver, as he has a massive task to drive everyone from point A to B safely and deserves to have lunch and tea breaks too. We had a late lunch in Erfoud at a cafe I would like to recommend. It's not that easy to know which restaurant or cafe to pick on the road in this remote part of Morocco, but we were lucky to find the Cafe Restaurant Dakar Erfoud. The cafe had seating outside on a terrace and inside. It was very clean and the young men who ran the cafe spoke very good French and made us feel at home. We didn't want to have a big sit down meal. Just a quick sandwich or pizza, and since they are a pizza place, they made us a Moroccan flavoured pizza from scratch and within 35 min, we were on our way to the desert. The pizza was delicious and the cafe also had wifi and even features in a French Spy novel (we found out later when we did some research about the cafe). Here is their website, have a look.
https://www.restaurantdakarerfoud.com

We arrived at the Hotel on the edge of the desert around 4:30pm, and reached our tented camp after a 1 and a half hour camel ride on two camels called Aslan & Anlal, lead by their master Yussuf who only spoke Arabic, Berber and a few words in Spanish! Yussuf was great, he knows the camels and the desert very well and he was very friendly and an enthusiastic photographer. He took many photos of us on our camels. We watched the sun set over the dunes and reached the camp just after sunset. The dinner at the camp was nice, although a bit cold. One thing I would say about doing a desert safari in winter, is be aware that it gets very cold in the desert at night. It was -1 degrees celcius. So if you travel in winter, or if you are an older traveller with health issues or not the outdoor camping type, make sure to pack enough warm clothes, the kind of clothes you would pack if you go camping on an alpine mountain hike in cold weather!

We left the desert the next morning on the same camels with Yussuf leading the way. This time we saw the sunrise. We met our driver back at the main desert hotel and started our drive to Ait Ben Haddou through many dusty little mud brick . We stopped to see some fossils as well as stops in the Todra & Dades Gorges. We had a great walk through the Todra Gorge, took some great photo and had lunch in a town on the edge of the Gorge, called Tinghir. This town was really pretty and a great tourist stop with many hotels and good restaurants. Since it is such a long drive, I would suggest especially for older travellers to stop in this town for lunch or even one night, before continuing the journey to Ouarzazate or Ait Ben Haddou as it is a very tourist friendly town, you can take beautiful pictures of the gorge and do some shopping. I saw some great inexpensive rugs and clothes and other souvenirs in this town, much better value that what I saw in Marrakech. We ate at a restaurant called Inass, popular with tourists. The food was good and they also have an indoor and outdoor seating area and very clean toilets. Again, run by a group of young Moroccans. I really enjoyed seeing the young moroccans running B&B's and restaurants. They seem to know what tourists want and these guys could also speak very good English and French.

After a quick stop in Ouarzazate, the film studio town of Morocco, we arrived in Ait Ben Haddou, a UNESCO World Heritage site and a famous movie setting: Gladiator, The Mummy, Laurence of Arabia and many more were filmed here. We stayed at the beautiful Riad Caravane, owned by a French artist who bought a ruined Kasbah and after 5 years of renovations and art collected from all over Africa & Asia, turned it into a 1st class small boutique hotel with very professional staff and fine dining. The Riad also has a rooftop and small splash pool with panoramic views over Ait Ben Haddou. Although we only stayed 1 night in Ait Ben Haddou, I think it is a town where one could spend more time, especially after travelling such long distances.

On Day 6 of our trip we left Ait Ben Haddou for Marrakech. Although Marrakech is not really that far from Ouarzazate or Ait Ben Haddou, the journey takes a long time due to unfinished road works on the Atlas Mountains. We saw some spectacular scenery driving through the Atlas mountains, but the road is quite scary and unfortunately the only way to get to Marrakech by road from the desert. However Mohammed did an excellent job always driving slowly and very carefully.

We arrived late in the afternoon in Marrakech and that is where we spent out last 2 nights in Morocco. I liked Marrakech, the red (dark pink) city . The Riad in Marrakech was nice, again very friendly helpful staff. This one was very traditionally decorated and also had a spa & hamman. Marrakech highlights for me were the Marjorelle Gardens, Bahia Palace and Koutoubia Mosque. The Jemma al Fna square was interesting to see and a must see especially on a first visit, but too many people. The Marrakech Medina is good for restaurants and shopping but I found it hard to walk there with vespas and motorcycles coming from all directions and also too many people for me. By this time we also did not want to buy anything else as we’ve already done all our shopping. I think staying in the Medina is interesting and gives you a true feel for the place, but it is also quite exhausting to keep saying no to everyone who wants to sell you something and if you don't like crowds, like me staying outside the medina might be more peaceful.

Our guide in Marrakech, Nabil was great. He has a lot of knowledge about the city and showed us some interesting places. He was also easy going and flexible, so when we were tired, we could take a break. I would definitely visit Marrakech again, 2 nights and 1 and a half day was not enough to properly explore the city and I can see there is a lot more to Marrakech than the historic medina. Now that I know the medina, next time I would prefer to stay in the area near the Marjorelle Gardens outside the medina, where it is a bit calmer, less motorcycles and people and more open spaces. But that is just my personal taste. If you like staying in the buzz of everything, a road in the medina is definitely for you!

Now that I know the country a bit better, I think 7/8 days is not enough to see all the things we wanted to see and next time I would make it at least 10 days and spend more time in the smaller towns like Thingir, Ait Ben Haddou and Chefchaouen and also try to see more of the coast.

All in all it was a great first visit to Morocco and we are very grateful to Yassine and his team for this excellent introduction to Morocco. The tour was very well organised and they always took such good care of us. It was always easy to communicate with Yassine and his team and they were there to help 24/7! I would recommend them to anyone who would like to to visit Morocco! Just be clear about what you want and what you like and they can arrange it for you!

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Jan 28, 2019
Hello Hilda, Thank you so much for your detailed review and amazing photographs! I am so happy that your trip was a success and that you enjoyed it so much. It has been wonderful having the chance to go through your photographs and seeing the places that were special to you both. Your guides, driver and our staff all had such nice things to say about you, and all our communication during your trip was so pleasant and understanding. I greatly appreciate you both and have enjoyed the... Read more

Hello Hilda,

Thank you so much for your detailed review and amazing photographs! I am so happy that your trip was a success and that you enjoyed it so much. It has been wonderful having the chance to go through your photographs and seeing the places that were special to you both.

Your guides, driver and our staff all had such nice things to say about you, and all our communication during your trip was so pleasant and understanding. I greatly appreciate you both and have enjoyed the opportunity to plan a trip that was the perfect match for you.

Your accounts of the destinations and what it was like to traverse between them is so helpful for me and other travelers. It really gives a sense of what it is like to travel across the diverse landscapes of Morocco. Your feedback about guides and accommodations validate the work that we put in to make sure you have the best time in the best way, and I couldn’t be happier with the results. It is information like this that encourages me to be the best I can be, and to share my home country with people around the world!

I sincerely am excited to plan your next trip to Morocco so you can spend some time exploring quieter locales and get some time on the beach! Take care and keep in touch.

Warmest regards,
Yassine

Taste of Morocco
Morocco | Jan 3 - Jan 10, 2019

M
Michele G.
Australia | Reviewed on Jan 13, 2019
Jan 19: Marrakech, Skoura, Merzouga, (with overnight stay in desert via Camel Ride), Ouarzazate.
Thank you so much Kim Kim for assessing my family group needs and linking me with such a wonderful travel consultant: Brahim (from Orion Trek Voyages) who worked closely with me via email/message frequently to ensure we had a plan for our holiday that met the needs for all of our group. He arranged wonderful accommodation in each place we stayed (especially Riad Villa el Arsa in Marrakech medina...
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Jan 19: Marrakech, Skoura, Merzouga, (with overnight stay in desert via Camel Ride), Ouarzazate.
Thank you so much Kim Kim for assessing my family group needs and linking me with such a wonderful travel consultant: Brahim (from Orion Trek Voyages) who worked closely with me via email/message frequently to ensure we had a plan for our holiday that met the needs for all of our group. He arranged wonderful accommodation in each place we stayed (especially Riad Villa el Arsa in Marrakech medina and Chez Talout in Skoura) and provided us with the best driver (Rashid from EMS - Essaouira Multiservice) who was so much more than a driver. He had completed a degree in tourism and made the 4 day trip out to Erg Chebbi and back such a memorable experience. He went out of his way to show us sites not on our itinerary, took many photos of our group and sent them to us and ensured we were all safe and well cared for whilst travelling and at each stop. Travelling with my grown up children and parents could have been a challenge but Rashid was continually happy, polite and accommodating. It felt as if he was part of the family and it was a sad farewell on return to Marrakech. A truly fantastic holiday, thanks so much to all involved. A very memorable experience. Would highly recommend all mentioned to ensure a wonderful holiday. Michele and John Gambrill (John & Robyn Gambrill, Jade Gambrill & Antony Dickenson)

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Jan 14, 2019
Salam Michele, John Gambrill and the rest of the family :) I would like first to thank you for taking the time to share your precious feedback with me which I'll make sure to share with all the providers and no doubts they will be very happy too especially Rachid (your driver) who is like a brother to me. Every feedback I receive is on top of my list to evaluate my providers and apply any necessary improvements to ensure a wonderful holiday for my future travelers. I & my team are aware of... Read more

Salam Michele, John Gambrill and the rest of the family :) I would like first to thank you for taking the time to share your precious feedback with me which I'll make sure to share with all the providers and no doubts they will be very happy too especially Rachid (your driver) who is like a brother to me. Every feedback I receive is on top of my list to evaluate my providers and apply any necessary improvements to ensure a wonderful holiday for my future travelers. I & my team are aware of all the necessary time and plans each traveler invest to decide to come and visit my country Morocco. Therefore, it's always a great honor to be here, and I'll make sure I am here for you and your family when you decide to come again and visit more of my homeland. There is still a lot more to see and discover.

Please keep in touch & take care of yourself.

My best regards,
Brahim

Hiking Morocco's Mount Toubkal
Morocco | Nov 9 - Nov 11, 2018

I
IVANA M.
Croatia | Reviewed on Jan 13, 2019
We booked Amizmis valley 3 dazs tour and it was verg nice. Great walk through the day, perfect nature, nice people all around. The only thing that was not perfect was accommodation in first house. When they say "simple accommodation" nowdays people think about bed and shower without aditional fascilities. It was without bed, but that was probably our fault for not reading it carefully. At the other house was much better because of the family that has been so nice to us. Fatima and her family... Read more

We booked Amizmis valley 3 dazs tour and it was verg nice. Great walk through the day, perfect nature, nice people all around. The only thing that was not perfect was accommodation in first house. When they say "simple accommodation" nowdays people think about bed and shower without aditional fascilities. It was without bed, but that was probably our fault for not reading it carefully. At the other house was much better because of the family that has been so nice to us. Fatima and her family were very welcoming, trying to teach us how to make bread and cuscus. Although they do not speak english they were trying to explain us everything. Our guide Mohamed was perfect. On this trip we made one friend more

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 19, 2019

Hi Ivana,
Thank you for leaving such lovely comments and for taking the time to leave us such a nice review.

Glad that you enjoyed your adventure trip with us, it was a shame about the guesthouse in the first village, we have now changed the trip itinerary, no more staying at Ait Ahmed village, as we have now found a local family in a nearby village which will offer a more comfortable gite with bed and showers.

Your review is highly appreciated and will share it with Mohamed and the rest of the team..

Thanks again and Looking forward to your next visit with us..

Warmest regards,
Abdel

Trip to Morocco
Morocco | Dec 27 - Jan 6, 2019

Olivia
Olivia U.
Reston, VA | Reviewed on Jan 08, 2019
This trip to Morocco was an absolute dream!!! I’m never going back to planning my own trips again. Every detail was thought through, and I was prepared for everything. Brahim was absolutely incredible, from planning the trip together all the way to when we had an issue getting to our last bus and he sent someone to find us and make sure we made it okay. We loved every hotel, and the recommendations for restaurants that were given to us were always incredible. Our driver and tour guide... Read more

This trip to Morocco was an absolute dream!!! I’m never going back to planning my own trips again. Every detail was thought through, and I was prepared for everything.

Brahim was absolutely incredible, from planning the trip together all the way to when we had an issue getting to our last bus and he sent someone to find us and make sure we made it okay.

We loved every hotel, and the recommendations for restaurants that were given to us were always incredible.

Our driver and tour guide from Marrakesh to Fez, Rashid, was a god send. He showed us so many things we never would have known to see, and even took us to the place where we ended up buying our rug. He took photos of us the entire time and made us feel safe and taught us so much.

Overall, we can’t stop raving about our trip and about KimKim and about Brahim. We will definitely be using the service again.

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Jan 08, 2019

Salam Olivia,

Thank you very much for sharing your great feedback with me. I am very happy to read how deeply you loved your trip and all the services I arranged for you. It's a great honor to me being here for you and Stephen and to secure your wonderful trip full of priceless surprises and travel experiences. I'll be always here for you whenever you need me, and I will make sure my driver Rachid too is informed and for sure he will be very happy to receive this feedback as well.

All the best,
Brahim

Morocco Travel (with mom)
Morocco | Dec 15 - Dec 23, 2018

Myla
Myla W.
San Diego, CA | Reviewed on Jan 07, 2019
My mom and I did a custom 9-day tour of Morocco in December of 2018. Booking the tour, I communicated back and forth with Larbi - he was always very timely in his response and very professional.
Said, was our driver and guide for 6 days (no guide in Marrakesh) and he was wonderful! My mom and I had the best time. Said did above and beyond what he was supposed to do - even took us to some local places to eat and took me to Starbucks in Marrakech. "Thank you, Said. You are the...
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My mom and I did a custom 9-day tour of Morocco in December of 2018. Booking the tour, I communicated back and forth with Larbi - he was always very timely in his response and very professional.
Said, was our driver and guide for 6 days (no guide in Marrakesh) and he was wonderful! My mom and I had the best time. Said did above and beyond what he was supposed to do - even took us to some local places to eat and took me to Starbucks in Marrakech. "Thank you, Said. You are the best!"
Tour started in Casablanca (Day 1) - we did not really spend a lot of time there since our flight arrived pretty late but we were able to see the mosque the next morning.
Day 2 - Chefchaouen - we loved this place - it was charming! Great place for those eye-catching Instagram photos.
Day 3 - On the way to Fes but stopped off in Meknes - a smaller version of Fes. The shopkeepers were a little more forceful about selling so I did not enjoy this place as much. Volubilis - saw Roman ruins - nice place for photos as well. Arrived in Fes at night.
Day 4 - Fes all day with a different guide. Our guide was El Hadi - he was great too! Explained the different things we were seeing. Guided us through the medina (which was confusing). Got some awesome deals on Argan oil, some scarves and pottery. Opted out of the tanneries - I knew my nose would not be able to hack it. Went to different sights as well - old city, new city, viewpoints from old watchtowers, where you can see great views of the city.
Day 5 - En route to the Desert - stopped by Erfoud (where our guide Said - a resident of the city) - took us where we could purchase trilobites for my brother. Middle Atlas mountain - we stopped by and saw Barbary monkeys on the road - fed them peanuts and gave some stray dogs some of our leftovers from breakfast. At the end of this day - we arrived in the Sahara desert - took a camel ride for an hour (our guide was Mustafa) to our camp. Great place to watch the stars. It was really cold!!! But I would rather be cold than hot, so just be prepared if you are planning on going in the winter.
Day 6 - Breakfast in the camp. Cold morning but got up early to watch the sunrise, then another hour camel ride back to meet our guide Said. Saved some of the apples from dinner and fed it to our camels. We stopped by a local market (Rissani) then went to see Todra Gorge - were able to take nice photos here. We slept in Ouarzazate (nice sleepy town).
Day 7 - Hiked up Ait Benhaddou - great scenery. Stopped off in a few places as well while en route to Marrakech. Arrived in Marrakech late afternoon.
Day 8 and 9 - My mom and I did want we do best - SHOP. We also enjoyed watching the exciting shows in the Jemaa el Fna Square.
We met Larbi in Marrakech - "Thank you for meeting with us, Larbi!"
All in all, it was an awesome "once in a lifetime experience!" - Will we do it again? YES!!! Totally worth it.

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on Jan 16, 2019
Hello Myla and Mom, I am very pleased that you had such a great tour in Morocco. There was both a great variety of places as well as experiences in your bespoke tour, a great result after working together to develop your ideal itinerary. Yes, Said is a very good driver and he goes out of his way to go the extra mile; I am pleased to read that he played an important part in your trip. It was very nice to meet you too in Marrakech and thanks again for your kind gifts, much appreciated. It would... Read more

Hello Myla and Mom, I am very pleased that you had such a great tour in Morocco. There was both a great variety of places as well as experiences in your bespoke tour, a great result after working together to develop your ideal itinerary. Yes, Said is a very good driver and he goes out of his way to go the extra mile; I am pleased to read that he played an important part in your trip. It was very nice to meet you too in Marrakech and thanks again for your kind gifts, much appreciated. It would be very nice if you were to make a return visit, there is so much more to see in Morocco. Kind regards, Larbi

5 Days in Morocco: 4 Itinerary Options
Morocco | Dec 30 - Jan 5, 2019

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jaclyn m.
Albania | Reviewed on Jan 07, 2019
Our driver, Driss, was fantastic. I can't say enough good things about him, however, since we did not use kimkim to book our accomodation, there were a few issues getting to our hostels. I sent our flight and accommodation itinerary for the entire trip to kimkim prior to our arrival but our driver was not given any of this information. I listed check in and out dates, addresses and phone numbers, so I assumed that directions to locations would be figured out in advance. Again, I do not... Read more

Our driver, Driss, was fantastic. I can't say enough good things about him, however, since we did not use kimkim to book our accomodation, there were a few issues getting to our hostels. I sent our flight and accommodation itinerary for the entire trip to kimkim prior to our arrival but our driver was not given any of this information. I listed check in and out dates, addresses and phone numbers, so I assumed that directions to locations would be figured out in advance. Again, I do not believe this is the fault of our driver, but rather a miscommunication on kimkims part. I found the online itinerary a bit misleading. It says "explore the maze like city with a local guide" in Fes. Yet kimkim provided no guide so we used a guide from our hostel (that we had to pay for). We needed to be at our hostel in Merzouga by 4pm to start our camel trek yet this info wasn't sent to our driver so we didn't make it until 5. We were very lucky that our hostel waited for us but they weren't happy about it. It says that you'll visit Rissani for a local market and donkey parking lot, which we didn't see. It then says you'll take "a river walk through the Todra Gorge." Most of the things advertised are really just quick photo stops. There was a lot of driving and the majority of the day was spent in the car. I don't believe this was made clear through the itinerary. And I believe if we had known this we would have planned our days differently. We very much enjoyed all of the places we stayed but would have appreciated more communication/organization from kimkim. This was our first time using a tour company. We paid $800 for a driver. Having a driver was a huge advantage compared to taking the bus, but I felt like there was a bit of false advertising when it came to the rest of the itinerary. Overall I'm very happy we had Driss as our driver and that we used a tour service because we only had a short time in Morocco. After our trip I'm left with the question of whether or not hiring our own driver would have been a cheaper option since we didn't feel as fufilled by the other things kimkim advertised.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 09, 2019
Hey Jaclyn, Thank you for taking the time to share such a detailed review about your recent trip to Morocco.
We are extremely disappointed to hear that many elements were disappointing to say the least. We take all comments seriously and use it to improve our quality services.
The detailed itinerary was given to our driver who was supposed to respect all the details mentioned on it, we briefed him that all the visits should be done as prevue and as confirmed to you. We have briefed the... Read more

Hey Jaclyn,

Thank you for taking the time to share such a detailed review about your recent trip to Morocco.
We are extremely disappointed to hear that many elements were disappointing to say the least. We take all comments seriously and use it to improve our quality services.

The detailed itinerary was given to our driver who was supposed to respect all the details mentioned on it, we briefed him that all the visits should be done as prevue and as confirmed to you.

We have briefed the driver concerning the hotels locations and departure times to be checked with you on spot then decide together when and where to drive, but it seems this didn't happen, this concerns mainly the departure time to the desert which should have been set together to avoid any inconvenices like what happened.

We take great care to make sure that the included activities are made. You mentioned Rissani market and the walk in Todra gorge didn't happen, the driver seems to have not respected the rules and we’re actively concerned about this issue which will be discussed with our transport supplier right away.

It seems also that there is a problem with loading PDF files on Kimkim as we didn't receive any hotels list and flights data via Kimkim as i already informed you when asking to send the flights info by e-mail instead of Kimkim application.

I Have provided you with my whatsapp number and asked you to send a quick message if you needed any help or if something goes wrong with you during the trip, this would have helped a lot avoiding things like this, myself I spoke to Driss during the tour and he told me that everything is running well.

Regarding the visits of Fes and Marrakech, please have a look into our last exchanged messages, it was clearly mentioned that both visits are not included and that you would need to hire a local guide at own arrangement with the help of your driver/Guide.

Regarding the drive to the desert, the drivers can't really guarantee to arrive at a fixed time as it all depends on the road traffic and stops for pictures/Lunch/Toilets etc. 5/6 Days are the common duration for most of the trips from Fes to Marrakech including the Sahara desert, most of our customers are happy with the trips and we have never received any complaints concerning the driving times and duration, we will make sure that the driving times are mentioned on detailed itineraries in the future to avoid any inconveniences to the customers.

Thank you for bringing this to our attention. We’ll make sure that this doesn’t happen again in the future. We apologize for the inconvenience once again.

Sincerely,

Abdellah.

Trip to Morocco
Morocco | Dec 20 - Dec 31, 2018

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judy P.
Cambridge, MA | Reviewed on Jan 02, 2019
First we were very pleased with our trip. This is our third one arranged by your company. We went to Croatia last summer and the last winter to Portugal. I'm going to divide my comments into two categories: The first will be the positives, the second will be some weaknesses. Positives:
Everyone was punctual and right there to meet us and pick us up as scheduled.
Our driver, Nabil, who was with us the whole trip was exceptional. He was good humored and an exceptionally safe driver.
The...
Read more

First we were very pleased with our trip. This is our third one arranged by your company. We went to Croatia last summer and the last winter to Portugal. I'm going to divide my comments into two categories: The first will be the positives, the second will be some weaknesses.

Positives:
Everyone was punctual and right there to meet us and pick us up as scheduled.
Our driver, Nabil, who was with us the whole trip was exceptional. He was good humored and an exceptionally safe driver.
The cooking class that you scheduled us was terrific.
Our guide in Fez, Mohammed, was superb.
Our guide in Marrakech was very supportive and helpful, but he could have provided more information about what we were seeing. I did love that he added a trip to a Berber Village on our way to our hike.
We loved going to the desert. Riding a camel to the luxurious tent camp was a highlight of the trip.

Negatives:
The first night's accommodations in Fes were outstanding. The other riads were less pleasing due to the fact that we had signed up for four star accommodations. Since we one triple and one double room, we found them to be the same size with an extra bed thrown into the double which made it very tight. My understanding was that the Riads that we were booking would be giving us nicer than standard rooms when I questioned the travel agent about some of the very cheap prices which I saw online for the accommodations.
It would have been good to have received more information on the driving distances. Our third day was horrific and we were exhausted and irritable by the time we reached Fez. I wish the agent might have suggested that we skip Chefchalquin, although we loved it, as it was just too much driving.
I wish that we could have spent time in the Berber museum at Marjorelle Garden in Marrakech.
In retrospect, it would have been good to have more suggestions that would have made for a more relaxing trip. In the end, we canceled our accommodation in Eousoura (sorry for spelling) as it seemed to just far to go to the Casablanca Airport on the day that we would be leaving on an 8 hour flight home. We ended up going to Eousoura as a day trip from Marrakech. Our accommodations on our last night were paid for by us which was fine, but the riad, Riad Zanibar, was a bit rundown and it is a place that I would not have recommended. I understand that the last minute request probably had something to do with it.

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Jan 16, 2019
Hello Judy, Thank you for your detailed review of your trip. All your comments, positive and negative, are helpful and valuable to me. I am so happy to hear that you were pleased with your trip, and that both of your guides and driver were so exceptional! I will be sure to share your comments with them as they will greatly enjoy hearing it. I do have to say that I am surprised and saddened about your feelings on some of your accommodations. I appreciate your opinions and will revisit them... Read more

Hello Judy,

Thank you for your detailed review of your trip. All your comments, positive and negative, are helpful and valuable to me. I am so happy to hear that you were pleased with your trip, and that both of your guides and driver were so exceptional! I will be sure to share your comments with them as they will greatly enjoy hearing it.

I do have to say that I am surprised and saddened about your feelings on some of your accommodations. I appreciate your opinions and will revisit them myself to check the quality they are providing and to make sure that their cost is worth the star-rating that they advertise. It sounds like some of them have lowered their standards since we last used them. Also, thank you for your comments about the long driving distances on your trip. Unfortunately, some of it cannot be helped when traveling across an entire country, but I will be sure to be extra clear moving forward and provide more feedback when I believe there are too many days driving in a row.

Again, I so appreciate your feedback from your Morocco trip. We will be able to grow and become better with your help. It has been a pleasure working with you, Judy, and being able to welcome you and your family into my home country. I hope that we will be able to work with you again, and that I will see you back in Morocco in the future!

Warm regards,
Yassine

Trip to Morocco
Morocco | Dec 16 - Dec 24, 2018

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Upesh J.
San Jose, CA | Reviewed on Dec 31, 2018
We had a wonderful family trip to Morocco during December (9 days).
We explored the beautiful land full of culture and enchantment.
Everywhere we went we met great people who extended their warmth to us.
Brahim guided us along the way since the early planning stages till we left.
The trip was immaculately planned and we mostly stayed in Riad's (local boutique hotels) and travelled by road to explore the country. Our driver Rashid picked us up at the airport in Marrakech and stayed with us...
Read more

We had a wonderful family trip to Morocco during December (9 days).
We explored the beautiful land full of culture and enchantment.
Everywhere we went we met great people who extended their warmth to us.
Brahim guided us along the way since the early planning stages till we left.
The trip was immaculately planned and we mostly stayed in Riad's (local boutique hotels) and travelled by road to explore the country. Our driver Rashid picked us up at the airport in Marrakech and stayed with us the entire almost 2000 kms we drove. He was extremely courteous and helpful even going the extra mile and taking photos and guiding us where necessary.

We thank Orion travels and Kimkim for creating wonderful memories on this trip.

Wish you a very Happy New Year!

Regards,
Upesh

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Jan 02, 2019
Salam my dear friend, Thank you very much for sharing your feedback with me. It has been a great honor to have you traveling in my country, and I am extremely happy to hear about your story and that you love being with us discovering the beautiful landscape and the mixture in my local culture. My driver Rachid is like a brother to me the same as the other drivers I have which is the reason why I make sure every traveler of mine is accompanied by one of them to maximize the value of the... Read more

Salam my dear friend,

Thank you very much for sharing your feedback with me. It has been a great honor to have you traveling in my country, and I am extremely happy to hear about your story and that you love being with us discovering the beautiful landscape and the mixture in my local culture. My driver Rachid is like a brother to me the same as the other drivers I have which is the reason why I make sure every traveler of mine is accompanied by one of them to maximize the value of the trip in general. I'll always be here for you because there are still more to enjoy and discover in my mysterious country :)

All the best,
Brahim

Trip to Morocco
Morocco | Dec 14 - Dec 22, 2018

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Victoria S.
Hayward, CA | Reviewed on Dec 27, 2018
Our trip to Morocco was absolutely one of the best experiences in our life! It took several tries to create the right itinerary for us as we had specific timelines and locations, but Brahim was very helpful in coordinating the agenda and is very knowledgeable on the best routes. We went Marrakech, Ourzazate, Erg Chebbi, Fez, Chefchouen, and Casablanca, and I would recommend to not miss any one of these cities because they each entrance you like no other. Along with many others we made stops... Read more

Our trip to Morocco was absolutely one of the best experiences in our life! It took several tries to create the right itinerary for us as we had specific timelines and locations, but Brahim was very helpful in coordinating the agenda and is very knowledgeable on the best routes. We went Marrakech, Ourzazate, Erg Chebbi, Fez, Chefchouen, and Casablanca, and I would recommend to not miss any one of these cities because they each entrance you like no other. Along with many others we made stops at on the way, like the Berber Kasbah and the Todra Gordes. These are sights you cannot find anywhere else!
Our Driver Mohammed was fantastic. He spoke great English, was reliable, gave us good recommendations, shared the history about all the places we came across and ensured we felt safe at all times. We really liked our City guides in Marrakech and Fez. They were extremely knowledgeable about the rich history and present culture, helped us navigate through the city so well that the 6-8 hours we had felt like 2, and they led us to experience true life like the locals. They really listened to any of our requests and made it all happen. Our favorite was definitely the Erg Chebbi experience. The people there are so kind and so great! And knowing it was my birthday trip, Brahim and the team really made it an even better experience. I would absolutely request all these people again.
With that said, with the cost of the trip, although in good locations I thought the hotels in most locations could have been a lot better. We booked our own hotel in Marrakech and that was by far the best one we had. The ones booked by the agency were probably 2.5 stars, but service in each was very good. We barely stayed there, so it wasn’t terrible, but I would expect better knowing the conversion rate.
The other things we weren’t too fond of is the stops we would make that were represented as an experience, but really we were being coerced to buy things- Rugs, Leather, Art. Some folks might enjoy this, and we did enjoy some of the places for sure, but ended up spending way too much time on these.
Lastly, we changed our flight arrangements to leave out of Casablanca so we can visit Rick’s Café, but only found out there that they open in the evening, and our itinerary had us there only during the day, so we really never saw the city after making the changes, and that was a bit disappointing.
For food, we were taken to some nice restaurants, and made our own reservations in Marrakech but mainly followed our guides advice, and were not disappointed. But you have to be prepared to eat whatever is around at the time, or I would suggest to always get something for the road.
All in all, a great experience with everyone we met along the way! The service and hospitality is 5-stars!

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Dec 29, 2018
Salam Victoria, Thank you very much for having taken your time to provide me with your valuable feedback relating to your trip and the services I personally arranged for you. I am sure it is going to help me and my future travelers to maximize the value of their time traveling in my country. Also, it has been a great honor for me to be your local travel specialist taking care of your wishes in order to make this trip a lifetime experience for you full of joy, fun, and happiness especially... Read more

Salam Victoria,

Thank you very much for having taken your time to provide me with your valuable feedback relating to your trip and the services I personally arranged for you. I am sure it is going to help me and my future travelers to maximize the value of their time traveling in my country.

Also, it has been a great honor for me to be your local travel specialist taking care of your wishes in order to make this trip a lifetime experience for you full of joy, fun, and happiness especially that it is arranged for your birthday. So, please note that I have well noted all your helpful comments and I will share your feedback with my driver Mohamed and I am sure he will be very happy to receive it, the same for any provider of mine that helped to achieve this dream!

Regarding the accommodations I have arranged for you, they are 3* accommodations according to local standards. They are loved by my travelers, but for sure the accommodation you booked on your own is not similar to them because it's a 5* Riad that I also use for travelers who prefer to upgrade their stays and live the Moroccan luxury touch.

Generally and as you said, the service and hospitality of the local people are 5-stars! I am here always for you, your friends, your family, and for sure for all my travelers to keep inspiring everyone to love my destination and my country Morocco!

Last but not least, I want to take this opportunity to wish you and your Family, the very best. May 2019 be a year filled with laughter, health, adventures, and success for you, your family, your colleagues, and your friends.

My best regards,
Brahim

Trip to Morocco
Morocco | Nov 25 - Dec 5, 2018

Rose
Rose A.
Long Beach, CA | Reviewed on Dec 09, 2018
I was so delighted with this amazing trip to Morocco with my parents. I normally do all of my own travel planning and have never used a service like this so initially I was hesistant. So glad I took a risk and went with KimKim. From the beginning Brahim was very attentive to every detail and took time to understand our needs so that he could plan the perfect customized itinerary. He made sure that all of the hotels would be good for my retired parents as well as for me. Getting picked up... Read more

I was so delighted with this amazing trip to Morocco with my parents. I normally do all of my own travel planning and have never used a service like this so initially I was hesistant. So glad I took a risk and went with KimKim. From the beginning Brahim was very attentive to every detail and took time to understand our needs so that he could plan the perfect customized itinerary. He made sure that all of the hotels would be good for my retired parents as well as for me. Getting picked up from the airport and to our first Riad was very easy. I’m glad we had a guide because navigating Moroccan Medina’s can be tricky. Overall the trip logistics went very smoothly and it was so nice not having to worry or stress over things. When we did have a few small mishaps, Brahim immediately contacted me to rectify the situation. Really amazing customer service.

I was SUPER impressed by our driver Mohammed as well. He was kind, patient, and flexible. He also was a very safe driver, who followed the speed limit, used caution on difficult roads, and kept us safe from some crazy cars on the road. My parents fell in love with him and have even invited him to come visit them in California.

I also really enjoyed our private Fes tour guide Hafid. Not only was he hilarious and entertaining but he had a deep k owl edge of the town’s history.

In terms of memorable cities, I think Chefchouen and the Fes Medina are a tie. Both so unique- like nothing I’ve experienced before. But really, every city we visited was beautiful. The mosaics, fountains, and ever changing landscapes were awesome. I was surprised too by how many small towns and villages we crossed along the way. Stopping for lunch or to explore them as we drove between major cities was one of my favorite things about the trip.

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Dec 10, 2018
Salam Rose, Thank you very much for having the time to share your feedback with me. Having you, mum and dad traveling in my beautiful country had been a great honor to me; anything I shared with you came from my heart because I felt deeply how much love you have for Morocco, and it's always the value I make sure to share with my travelers. Also, the providers I select are my best choices which I trust to deliver the high quality I promise my clients to find and experience while traveling... Read more

Salam Rose,

Thank you very much for having the time to share your feedback with me. Having you, mum and dad traveling in my beautiful country had been a great honor to me; anything I shared with you came from my heart because I felt deeply how much love you have for Morocco, and it's always the value I make sure to share with my travelers.

Also, the providers I select are my best choices which I trust to deliver the high quality I promise my clients to find and experience while traveling within my country. I'll make sure every provider is aware of your feedback, and I am already sure how extremely happy they will be hearing about your love and your feelings! It's always a great pleasure sharing these feelings with them which also encourage everyone to keep up the great work.

I'll always be here for you because there are still lots of hidden sites to explore and discover together.

All the best,
Brahim

Trip to Morocco
Morocco | Nov 15 - Nov 26, 2018

Janelle
Janelle M.
Las Vegas, NV | Reviewed on Dec 03, 2018

We had a fantastic time in Morocco. We visited seven cities in a span of 12 days, accompanied by our Morocco Off the Beaten Track driver, Mohammed. We began our tour in Chefchaouen, then Fes, Merzouga, Ouarzazate, Marrakech, Essaouira, and ended in Casablanca. Each city was uniquely different from the last and we were greatly pleased with the beautiful accommodations secured for us by the MOTB team. We met some wonderful locals while we were there, and felt so welcomed in a place so far away from home.

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Dec 11, 2018

I am so happy to have welcomed you both to Morocco for your special occasion! It was a pleasure getting to tour you around the country, and we are happy to hear that you so greatly enjoyed your accommodations. Please feel free to reach out to us with any other feedback and I hope to see you both traveling with us again!

Moroccan Cities & the Coast - 9 Days
Morocco | Nov 21 - Nov 30, 2018

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Ben B.
Oakland, CA | Reviewed on Dec 02, 2018
Our driver, Rachid, was excellent in every way, very helpful in organizing porters, restaurant reservations and a good guide in Chefchaouen . Moncef, our guide in Rabat, was excellent and quite a character. Sayeed in Fes was the best guide we had: he spoke excellent English as he had lived in the US and had the best perspective on the good and bad sides of life in Morocco. Our guide in Marrakech, Mohammed, was very personable but not very informative. He showed us Le Jardin Majorelle, Le... Read more

Our driver, Rachid, was excellent in every way, very helpful in organizing porters, restaurant reservations and a good guide in Chefchaouen . Moncef, our guide in Rabat, was excellent and quite a character. Sayeed in Fes was the best guide we had: he spoke excellent English as he had lived in the US and had the best perspective on the good and bad sides of life in Morocco. Our guide in Marrakech, Mohammed, was very personable but not very informative. He showed us Le Jardin Majorelle, Le Palais de la Bahia and several shops of quite high quality, but we left feeling there was much more to see, which was not the case in Fes or Rabat. Our favorite places were Chefchaouen, Chellah Necropolis (especially the storks), our two Riads in Fes (Le Calife) and Marrakech (Kaiss), Volubilis and Lixus. The Ouzud waterfalls and the Barbary Macaques there were also memorable.

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Dec 04, 2018
Hello Ben, Thank you very much for your feedback which is deeply appreciated and helps me and my future travelers to read and learn from your own travel experience. I am very happy to hear you have enjoyed your trip and my local providers' services. I have sent you a check-in email in our conversation during your travel to follow up on your trip and if there is anything I can do for you but did not hear back from you which may be due to the network or you were not checking your emails.... Read more

Hello Ben,

Thank you very much for your feedback which is deeply appreciated and helps me and my future travelers to read and learn from your own travel experience. I am very happy to hear you have enjoyed your trip and my local providers' services. I have sent you a check-in email in our conversation during your travel to follow up on your trip and if there is anything I can do for you but did not hear back from you which may be due to the network or you were not checking your emails.

Just after receiving your feedback, I noted your satisfaction remark and immediately called my local driver Rachid to review all the trip and what was wrong, I understood from him that you have decided last minute to skip the bird-watching activity on your way to Asilah, and it was your own decision as far as everything was arranged and ready for you. Rachid proposed to enjoy another road and make some stops for you which I believe went very well as you mentioned above. Also, I have been informed that you have decided to skip the local restaurant in Chefchaouen you selected on your own due to its location. Also, the restaurant in Rabat you selected was far more than you expected and you were not happy. Now, I understand the reason why you were not very satisfied; I wished I could help with these arrangements as well, but you have decided to book them on your own and I respect that. Normally my drivers know a lot and it would have been better to check with them for any local restaurants or services you wish to enjoy then you can decide to take their recommendation or keep your own selection.

I 'll always be here for you the soon new plans for Morocco are ready.

All the best,
Brahim

Trip to Morocco
Morocco | Nov 13 - Nov 20, 2018

C
Cynthia V.
Front Royal, VA | Reviewed on Nov 28, 2018
Most amazing trip! So many memories made that we will have forever. This touring company Kim Kim was amazing to work with. They tailored our trip so we could see and do all we wanted to see and do. Kind hearted people with much integrity. The guide we had in Marakesh--- Kahil was so knowledgable and helpful. Very kind man and full of so much knowledge and history. Rachid --our guide on our five day adventure into the Atlas Mountains and southern Morocco -- he was like family to us... Read more

Most amazing trip! So many memories made that we will have forever. This touring company Kim Kim was amazing to work with. They tailored our trip so we could see and do all we wanted to see and do. Kind hearted people with much integrity. The guide we had in Marakesh--- Kahil was so knowledgable and helpful. Very kind man and full of so much knowledge and history. Rachid --our guide on our five day adventure into the Atlas Mountains and southern Morocco -- he was like family to us on. We had such fun and extraordinary experiences. Rachid is also an excellent photographer (a good eye) and he took and shared many photos he had taken of us during our time together. We learned much about the Berber people. He took us to several Cooperatives so we could see first hand the work of the Moroccan people - in their small villages. We toured the Argon Oil Cooperate, Berber Carpet Cooperative, the Rose Water Cooperative, the Fossil Cooperative, the Tannery and Leather Cooperative, the Spice and Saffron Cooperative. ... and so on. We learned so much about the Medinas in the villages, and the Kasbahs. We learned of the history of the Berber people. Then of course our night in the Sahara Africa with the Camal Caravan oh my! We love dour night in the Sahara with the great food and singing and drumming by the fire under the stars. The entire trip had such amazing food. Came back with all sorts of Moroccan spices, so our home now smells of Morocco. We have used our Tagines every day since being back.

I can't say enough good things about our experience in Morocco. We love the Moroccan people. We love the smells, the colors, the Call to Prayer. We loved all of it.

We are so looking forward to coming back to Morocco. We will definitely work with the same tour company. Perhaps next year!

En Shallah.

Cynthia and Janet

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Dec 01, 2018

Salam Cynthia and Janet,

Thank you very much for sharing your travel experience with me and with my travelers. I am very happy you loved being in my country and discovering all the highlights hidden for you with my local guides and my local driver. I 'll make sure they are all informed and for sure everyone will be very happy!

I would love to taste the tagine you are cooking :)

I am looking forward to hearing back from you regarding the next adventure next year En Shallah!

All the best,
Brahim

Trip to Morocco
Morocco | Nov 16 - Nov 25, 2018

Vlada
Vlada D.
Brooklyn, NY | Reviewed on Nov 27, 2018
This was my first booking on Kimkim and it was pretty seamless. The costs of this are pretty high, but it is okay if you do not have enough time to plan yourself. I did a bunch of things with my boyfriend during our ten days in Morocco. We did have a few hiccups like the driver not picking us up in chefcheoun or the walking guide not arriving. However, the rest of the trip went smooth. The local private driver we had during our Sahara trip, Youssef, was amazing. He was super enthusiastic and... Read more

This was my first booking on Kimkim and it was pretty seamless. The costs of this are pretty high, but it is okay if you do not have enough time to plan yourself. I did a bunch of things with my boyfriend during our ten days in Morocco. We did have a few hiccups like the driver not picking us up in chefcheoun or the walking guide not arriving. However, the rest of the trip went smooth. The local private driver we had during our Sahara trip, Youssef, was amazing. He was super enthusiastic and great. My bf and I ended up hanging out with him in Marrakesh as well! Our walking guide in fez was great- he was super informative and enthusiastic. Our walking guide in Marrakesh was okay- he was a bit bland and his English was not as great- unfortunately he was pretty quiet for a lot of the time which was fine but I wish we had the same one from fez! One negative is that there’s a few “hidden” costs and people try to offer you things for free or in good faith but then ask for money- it’s annoying! For example, when we were in our riad in Marrakesh, we asked for coffee a few times thinking it was free. In the end they asked for money before I checked out- this should have been communicated beforehand since the states offer free things or are more upfront with costs. The riads we stayed at were good- we loved a lot of them especially the one in ourzazate. The one in Marrakesh didn’t have hot water so it was a bit hard to shower but other than that no issues. Overall- it was great having Brahim as a guide as he was alert and attentive. He was quick to respond and made the kimkim experience a positive one.

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Nov 28, 2018
Salam Vlada, Thank you very much for your feedback, and I am very happy to hear you loved your stays in my country and your travel experience with your boyfriend. I & my team are very pleased to hear about your adventure and my providers will be also very happy to receive your feedback which helps them to keep their job on top the same as it helps me and my future travelers too. I am sorry again for the few hiccups in Chefchaouen which I have taken care of immediately with my local... Read more

Salam Vlada,

Thank you very much for your feedback, and I am very happy to hear you loved your stays in my country and your travel experience with your boyfriend. I & my team are very pleased to hear about your adventure and my providers will be also very happy to receive your feedback which helps them to keep their job on top the same as it helps me and my future travelers too. I am sorry again for the few hiccups in Chefchaouen which I have taken care of immediately with my local providers ensuring nothing such this happen again in the future. It was very helpful that you informed me directly and you shared your feedback with me while you are in Morocco, so thank you very much too, which helps me to adjust everything and also to offer you alternative choices to make your trip very memorable. I wished I have been informed also about the shower in Riad Sabah being cold so I can intervene and check what was wrong for you. As you know, when my travelers contact us on our emergency phone as you did, they give us the opportunity to react faster and in a better way to ensure the best solution right away.

Till next time, I am wishing all the best,
Brahim

Family trip to Marrakesh
Morocco | Nov 15 - Nov 22, 2018

A
andrew w.
United Kingdom | Reviewed on Nov 24, 2018

2 great day trips in Morocco

1- Seti Fatma and the 5 waterfalls, rather energetic climb to the top went from 1500 at base to around 2000m , took 2 hours, with an extra guide that was NOT included in the price. Fantastic experience, followed by a lunch in a riverside cafe restaurant.

2: Agafay desert - amazing experience with a truly personalized tour, we were all surprised how 'desert like' the scenery being so near Marrakesh. Alot of it 'off road' , stopped for tea in a Berber tent. great trip

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 30, 2018

Dear Andrew,

I am really glad to read your feedback, it seems you had a good time during your trip to Agafay and Ourika valley, my greatest reward is to hear that you are back home with good memories of my country and its people, I really hope to welcome you again in Morocco and show you other beautiful and mysterious places.

pkease accept my sincere appologize for not letting you know about the extra cost for the local guide in Ourika valley, your feedback will help us to improve our services and to be more informative to our next guests.

All the best,
Abdellah

Moroccan Desert & Hiking in the Atlas Mountains - 8 Days
Morocco | Oct 6 - Oct 16, 2018

Linda
Linda T.
United Kingdom | Reviewed on Nov 16, 2018
Brahim was an excellent trip planner for us. We are retired univ profs in our 70s, fit and adventurous and well-traveled. Not having been in Morocco before, I was excited to see city life, the Atlas mountains, village life, the desert on camels, casbahs and Brahim planned all of that for us quickly (as we made our plans almost at the last minute), responding to emails right away and especially contacting us in the Berber village by phone to organize a change in train travel, all of which... Read more

Brahim was an excellent trip planner for us. We are retired univ profs in our 70s, fit and adventurous and well-traveled. Not having been in Morocco before, I was excited to see city life, the Atlas mountains, village life, the desert on camels, casbahs and Brahim planned all of that for us quickly (as we made our plans almost at the last minute), responding to emails right away and especially contacting us in the Berber village by phone to organize a change in train travel, all of which worked out very well. My husband and I like to engage with our guides and discuss not only all we learned from them about Morocco, but also their lives and experiences. The Dar Baraka in Marrakesh was wonderful, esp the roof top where we had breakfast. I can't remember the name of our first guide in Marrakesh, who we enjoyed being with. He also taught French in secondary school, and as we were teachers (and my husband speaks French) we got along very well. Our guide for our tour in the desert and Ait Benhaddou was Rashid (from Essaouira) -- another great companion and good conversationalist. The driver was excellent, which we appreciated. Our guide Samir accompanied us to the Berber home stay, where we met the 80 year old pater familias and other family members. Wonderful! And our day in Tangier with Khalid was also memorable -- beautiful weather, interesting sights, good conversation. I'm so glad I found your website -- it was truly a great experience!

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Nov 19, 2018
Salam Linda, Thank you very much for taking the time to share your feedback with me. It had been a great honor to be your local travel specialist taking the best care of your services day by day. I really love what my country offer and do to my dear travelers (friends). This feedback and feelings you have to my country are very precious to us and is the reason why I and my team are here at your disposal all the time. I am sure all my providers will be very happy to hear about your story... Read more

Salam Linda,

Thank you very much for taking the time to share your feedback with me. It had been a great honor to be your local travel specialist taking the best care of your services day by day. I really love what my country offer and do to my dear travelers (friends). This feedback and feelings you have to my country are very precious to us and is the reason why I and my team are here at your disposal all the time. I am sure all my providers will be very happy to hear about your story which encourages us to keep our services always on top!

Please keep always in touch!

Shukran Bezaaf :)
Brahim