Kimkim Trip Reviews for Spain

4.9
Based on 506 ratings
Read 506 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Beatriz was great! She helped us plan trip to...
Spain | Aug 4 - Aug 13, 2023

N
Nina S.
Bethesda, MD | Reviewed on Aug 20, 2023
Beatriz was great! She helped us plan trip to Barcelona and Mallorca. She gave us great options for tours to choose from, things we wouldn’t have though about. Our favorite one was tapas tasting walking tour - so fun, and our guide was amazing, we learned so much about food and traditions and got to taste a lot of tapas and drinks too. I highly recommend this tour and thankful to Bea for suggesting it. Another great suggestion was a tour of Montserrat - it was out of the busy city and very... Read more

Beatriz was great! She helped us plan trip to Barcelona and Mallorca. She gave us great options for tours to choose from, things we wouldn’t have though about. Our favorite one was tapas tasting walking tour - so fun, and our guide was amazing, we learned so much about food and traditions and got to taste a lot of tapas and drinks too. I highly recommend this tour and thankful to Bea for suggesting it. Another great suggestion was a tour of Montserrat - it was out of the busy city and very beautiful. Every guide Bea booked for us was a top notch - very knowledgeable, informative, always on time. All our transfers were on time with nice vans to fit our family of 5. Another great part is that Bea was using the Trip Plans app. I never used this app before. It was so convenient - all details of our itinerary were in the app, with our guides contact numbers just in case, as well as restaurant suggestions and tours and sites description. Also, Bea was responding immediately to any questions via the app. It was so easy and convenient to follow. Thank you Bea!

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Aug 23, 2023

Hi Nina! Thank you so much for your kind words! I'm so glad you enjoyed your time here discovering the Mediterranean with your guides and hope you have created lovely family memories :) It was so easy to work with you and truly a pleasure. Sending you my best regards! Bea

Basque Country in Spain
Spain | Jul 9 - Jul 19, 2023

Todd
Todd S.
Painted Post, NY | Reviewed on Aug 20, 2023
We took an 11 day trip to Basque Country in Spain. Bea (Beatriz Lopez Diaz) set up the trip for us and did a fantastic job! We received Bea’s initial proposal, with our request to focus on food & wine and historic sites, and after a couple of minor changes, had our final agenda in hand. We flew into Bilbao where we stayed for a couple of days and then spent the rest of the trip in San Sebastián. We had an initial delay to the trip with our international flight from Detroit being... Read more

We took an 11 day trip to Basque Country in Spain. Bea (Beatriz Lopez Diaz) set up the trip for us and did a fantastic job! We received Bea’s initial proposal, with our request to focus on food & wine and historic sites, and after a couple of minor changes, had our final agenda in hand. We flew into Bilbao where we stayed for a couple of days and then spent the rest of the trip in San Sebastián. We had an initial delay to the trip with our international flight from Detroit being cancelled. Bea worked with us to notify the hotel and car service of our new arrival and the arrangements were seamless. We had two pintxos tours, one in each city, and the guides (Jose and Veronica) were magnificent with detailed knowledge of the areas and what each pintxo bar’s specialty was. The food and wine were simply amazing. We had a one day tour through Rioja with Dani and he took us to two outstanding wineries, Tritium and Ostatu. Again his knowledge of the area and Rioja wines were second to none. We also took two day trips to some small towns in northern Spain (Hondarribia, San Juan, and San Pedro) and southern France (Bayonne, Biarritz, and St. Jean de Luz) and saw some beautiful historic churches and had some fantastic views of the ocean. On our free day we took a tour of the Ameztoi txakoli winery with some friends who happened to be visiting at the same time and had a blast eating good food and drinking good wine. We finished the trip off with a fish cooking class at Mimo Bite the Experience- we worked with one of the chefs and took a market tour as well as prepared multiple dishes including whole monkfish. Super fun.

All in all, we had a great trip and a huge part of that was working with Bea at kimkim. My wife has a food allergy and Bea made sure there were gluten-free accommodations made for each activity. We were thoroughly impressed with Bea’s customer service and would highly recommend her if you are planning a trip to Spain. Thank you Bea!

Local specialist: Beatriz Lopez Diaz
Beatriz
Beatriz Lopez Diaz
Local specialist in Madrid | Replied on Aug 22, 2023
Wow, Todd... thank you so much for this beautiful and detailed review. I am very moved by your words and by all the positive feedback that you have given us during the trip. You are a very, very top traveler, you make even more pleasant to design special trips for special people like you two who enjoy them and value them that much. I am very happy that you enjoyed each activity and each site so much and I hope to have you back to discover other incredible places of Spain or Italy. Here we... Read more

Wow, Todd... thank you so much for this beautiful and detailed review. I am very moved by your words and by all the positive feedback that you have given us during the trip.

You are a very, very top traveler, you make even more pleasant to design special trips for special people like you two who enjoy them and value them that much.

I am very happy that you enjoyed each activity and each site so much and I hope to have you back to discover other incredible places of Spain or Italy. Here we will be waiting for you with open arms when you want to return.

Once again, thank you very much for your words, it has been a real pleasure having you both as guests.

Muchas gracias. Un abrazo =)

We cannot begin to express our appreciation t...
Spain | Aug 5 - Aug 15, 2023

D
Donna L.
Alhambra, AZ | Reviewed on Aug 16, 2023
We cannot begin to express our appreciation to Raquel and her team for planning a fabulous trip for us to Lisbon, Porto, and Barcelona. There were absolutely no hidden surprises and tour, guides and drivers were always on-time and the hotels, H-10 in Lisbon and Yeatman in Porto and Le Meridian in Barcelona were wonderful. Guides and drivers, Kaoa, Berta, Miguel, Jasper, Craig, Jordi, and Mickael were fun and extremely knowledge! We were a parry of 4 family members. Booking a trip like this... Read more

We cannot begin to express our appreciation to Raquel and her team for planning a fabulous trip for us to Lisbon, Porto, and Barcelona. There were absolutely no hidden surprises and tour, guides and drivers were always on-time and the hotels, H-10 in Lisbon and Yeatman in Porto and Le Meridian in Barcelona were wonderful. Guides and drivers, Kaoa, Berta, Miguel, Jasper, Craig, Jordi, and Mickael were fun and extremely knowledge! We were a parry of 4 family members. Booking a trip like this requires a lot of trust in your travel agent. Raquel was beyond our expectations!

Activity Reviews
Lisbon city tour
Lisbon city tour
Lisbon

An amazing day ...we kearney so much about the history of Lisbon.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner and Fado
Dinner and Fado
Lisbon

A must do event

Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip to Sintra
Daytrip to Sintra
Lisbon

Wine tasting and beautiful beaches. Because of the heat and fire danger we could not see the main castle.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon to Porto via Coimbra and Aveiro
Lisbon to Porto via Coimbra and Aveiro
Spain

University was a wonderful experience. Aviary was an added trip and it was lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto city tour
Porto city tour
Porto

Porto was very special and we all could have stayed longer. Miguel was a world of knowledge and we all enjoyed our time with him.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tour in the Douro Valley
Wine tour in the Douro Valley
Porto

A must see to appreciate! Learning about Port and tasting was fun and we had a great lunch at the winery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sidecar tapas tour
Sidecar tapas tour
Barcelona

So fun!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day-trip to Girona and Figueres
Day-trip to Girona and Figueres
Barcelona

Another major highlight of our trip!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Gaudí Highlights tour
Gaudí Highlights tour
Barcelona

Another amazing day learning about Gaudi. The Sagrada Familia is something everyone should see in person. Our guide Jordi was fabulous!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Ferriol
Raquel
Raquel Ferriol
Local specialist in Spain | Replied on Aug 16, 2023

Hello Donna,

I honestly can't convey how much we all appreciate your kind words- you've literally brightened my day and made me love my job a little bit more!

A heartfelt thank you from all our team- and I hope we can work together again some time in the future- or maybe meet for a coffee ;)

Warmly,

Raquel

A Wonderful Two-Week Honeymoon Exploring the Wonders and Gems of Spain!
Spain | Jul 31 - Aug 13, 2023

Paul
Paul S.
Highlands Ranch, CO | Reviewed on Aug 14, 2023
First and foremost, thank you to Marina, our travel advisor, for putting together an amazing honeymoon for us! We thoroughly enjoyed each of the cities, the experiences, and the restaurant recommendations. All the hotels were comfortable, authentic, and the staffs worked very hard to make us feel very welcome. The guides to the person (especially Gaspar in Barcelona and Rafael in Sevilla) were all excellent and we learned so much in each place we visited. The customer service, including from... Read more

First and foremost, thank you to Marina, our travel advisor, for putting together an amazing honeymoon for us! We thoroughly enjoyed each of the cities, the experiences, and the restaurant recommendations. All the hotels were comfortable, authentic, and the staffs worked very hard to make us feel very welcome. The guides to the person (especially Gaspar in Barcelona and Rafael in Sevilla) were all excellent and we learned so much in each place we visited. The customer service, including from Marina and those who covered for her on the weekend, was also excellent. We would definitely use Marina again for Spain next time we visit and kimkim for other countries. In all, thank you for helping us put together a memorable honeymoon. We will be forever grateful!

Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid
Quality of Experience
Food
Guides, Drivers and Staff
Flamenco Show
Flamenco Show
Granada
Quality of Experience
Day trip to Medieval Girona & Dali Museum in Figueras
Day trip to Medieval Girona & Dali Museum in Figueras
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Aug 17, 2023

Hi Paul, thank you so so much for taking the time to write your trip review and your kind words! It has been a true pleasure helping you plan your Honeymoon trip to Spain. I am glad to hear that you enjoyed your guide tours, I will make sure to pass your words on to our guides! I wish you can visit us in the future to discover new destinations, such as the North of Spain, or Portugal. My kindest regards, Marina from the Espiritu Travel family :)

Kimkim is a great idea overall, but could use...
Spain | Aug 4 - Aug 8, 2023

M
Mike S.
Chicago, IL | Reviewed on Aug 11, 2023
Kimkim is a great idea overall, but could use some improvements. Adam and his team were a pleasure to work with. Their communication was very prompt and they were patient as I went back and forth with them on our itinerary. I really appreciated them wanting to keep the quality of our experiences top notch, even removing one from my itinerary and crediting me when they couldn’t confirm the guide they recommended was available. All our experiences booked by Kimkim were amazing and I would... Read more

Kimkim is a great idea overall, but could use some improvements. Adam and his team were a pleasure to work with. Their communication was very prompt and they were patient as I went back and forth with them on our itinerary. I really appreciated them wanting to keep the quality of our experiences top notch, even removing one from my itinerary and crediting me when they couldn’t confirm the guide they recommended was available. All our experiences booked by Kimkim were amazing and I would continue to use their service. I would say Kimkim could improve their service by offering an assortment of different activities with clear pricing so we could easily pick and choose which look the most interesting (like ordering off a menu at a restaurant). It wasn’t clear to me what the cost was of each of my activities unless I specifically asked which seems like wasteful communications going back and forth.

Activity Reviews
Flamenco & Tapas Night
Flamenco & Tapas Night
Madrid

This was my personal favorite…it was a perfect mix of food, drink and show. Lisa was an amazing guide and I hope you continue to use her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
L More walking than I expected
Toledo Family Experience & Sword-Making Workshop
Toledo Family Experience & Sword-Making Workshop
Madrid

This was more like a 90 minute activity and we never took a full dagger home. It’s not like we needed one but that was a bit misleading based on the description. This was def something different than the normal activity so we really enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
Our guide was helpful in dropping us off to get into city center.
Private Half-Day Highlights Walk
Private Half-Day Highlights Walk
Lisbon

Good way to see some of the sights around Lisbon.

Quality of Experience
Guides, Drivers and Staff
Andre was hugely knowledgeable and helped us learn a lot about Lisbon history.
Transport
Local specialist: Adam Gomez

My husband and I loved our trip to Portugal a...
Spain | Jul 17 - Jul 26, 2023

J
Joanna S.
Ossining, NY | Reviewed on Aug 07, 2023
My husband and I loved our trip to Portugal and Spain for our honeymoon. Using KimKim made planning our honeymoon very easy. During the planning period we were able to provide Irene, our local specialist, with feedback to help create our ideal itinerary. She was open to changes that helped us to manage costs and the best use of our time in Europe. We had the opportunity to participate in privately led tours around Madrid, Toledo, and Barcelona, which helped us to learn about these cities'... Read more

My husband and I loved our trip to Portugal and Spain for our honeymoon. Using KimKim made planning our honeymoon very easy. During the planning period we were able to provide Irene, our local specialist, with feedback to help create our ideal itinerary. She was open to changes that helped us to manage costs and the best use of our time in Europe. We had the opportunity to participate in privately led tours around Madrid, Toledo, and Barcelona, which helped us to learn about these cities' histories, and gave us the chance to learn about the culture from local residents. We had a once in a lifetime opportunity to participate in a wine tasting led at a local wine store. This private tasting gave us incredible insight into wine, Spanish culture, gave us the chance to get to know a person we would have otherwise not have had the chance to meet.

Our only critique of our trip was our experience with reservations for meals. Be aware that when you're given a reservation this means you are being booked at a restaurant with a pre-determined menu because the cost of the meal comes out of the cost of your trip. We were booked for three meals that did not quite fit into our trip. In one instance we were booked for a wintertime stew during the heat of the Madrid summer. In another instance we found ourselves in a local restaurant in which we had a very hard time communicating with the staff due to a language barrier. Our only wish was that these meals were better explained to us as we were planning our trip. Ultimately, the only part of our trip that we would have changed are these reservations.

We would still highly recommend using KimKim to book your next trip!

Hotel Reviews
Rossio Plaza Hotel
Lisbon

The Rossio Plaza Hotel was a clean and welcoming place to spend our two nights in Lisbon! The hotel was accommodating when we arrived in the city earlier than our check-in time by holding onto our luggage for us while we explored the city on the first day of our trip. This hotel is located in the heart of Lisbon which makes it extremely easy to walk around the city. Our only critique is that our top-floor room had a slanted ceiling which made the room feel very small and difficult to navigate.

Authenticity & Character
Location
The hotel is located in the city center which makes exploring Lisbon very easy.
Staff
Cleanliness & Comfort
Hotel Moon and Sun Porto
Porto

My husband and I loved staying at Hotel Moon and Sun Porto during our honeymoon. The hotel is clean, well run, and extremely welcoming. The hotel offered to hold our bags for us when we arrived in Porto earlier than check in time. They were able to give us a clear understanding of the services that are offered at the hotel, and they were very flexible when it came to our 4 am check-out time so that we could catch our flight to the next stop on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel One Shot Luchana 22
Madrid

The atmosphere at the Hotel One Shot Luchana 22 truly helped to give this boutique hotel an authentic feel. The main floor of the hotel is well kept, nicely decorated, and the staff are all eager to provide you with the best possible service. Unfortunately, our room did not match the atmosphere of the primary floor. During the entirety of our stay our room had a strong sulfur smell that was very intense when you entered the room. The walls of the room were scuffed and the bathroom had clear signs of water damage. These details took away from our experience staying here because they did not meet our expectations, given the impression that is made when one enters the premises.

Authenticity & Character
Location
This hotel is very far from the major tourist attractions in Madrid. It is close to metro stops, which did mean we were able to make the most of our stay. However, ideally we would have liked to have been closer the major attractions of the city.
Staff
Cleanliness & Comfort
Casa Mathilda | Barcelona
Barcelona

The Casa Mathilda is truly an authentic bed and breakfast in the heart of Barcelona. While we were initially surprised about the feel of this bed and breakfast in comparison to the other hotels on our trip, we quickly were able to feel at home! The staff at Casa Mathilda is welcoming and friendly. They were able to help us get our bearings in Barcelona. The eco-friendly vibe of the bed and breakfast is also very welcomed, given the damage that the tourist industry can do to a city. When staying at Casa Mathilda, guests are able to make use of the common spaces that include a terrace, sitting area, and kitchenette- at all hours of the day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat trip on the Douro River
Boat trip on the Douro River
Porto

The boat trip on the Douro River was a fun way to see the city of Porto! This ride gave us the chance to Porto from the water. The overhead narrations of the sites we were seeing were informative. Overall, this was an activity that we could have done without- while the narrations were informative it was easy to lose focus because the narrations were given in four different languages. There were instances where the narration in English took place after we passed the intended view.

Quality of Experience
Guides, Drivers and Staff
Transport
Winery in Porto
Winery in Porto
Porto

We had a great time touring the Ferreira Winery! Our guide was very clear in his explanations of the history and practices of Ferreira!

Quality of Experience
Guides, Drivers and Staff
Transport
City tour
City tour
Madrid

Our tour guide gave us an in-depth tour of Madrid's most important sites! We loved the two and a half hours we got to spend with her. Without this tour we would not have learned as much as we did about the amazing history of Madrid!

Quality of Experience
Guides, Drivers and Staff
Wine Tasting
Wine Tasting
Madrid

This wine tasting was the highlight of our trip! We were welcomed into the wine store and were truly given a once in a lifetime experience to learn about Spanish culture and wine!

Quality of Experience
Guides, Drivers and Staff
Guided Visit to the Gothic Quarter
Guided Visit to the Gothic Quarter
Barcelona

We had an amazing time touring Barcelona's Gothic Quarter on our private tour. We were able to learn way more about Barcelona than we ever would have on our own!

Quality of Experience
Guides, Drivers and Staff
Eco- tour in Toledo by bike
Eco- tour in Toledo by bike
Toledo

This was a such a unique way to learn about the ancient city of Toledo! Daniel, our tour guide, was informative and fun to be around while we traveled in and around Toledo by E-Bike!

Quality of Experience
Guides, Drivers and Staff
Lunch in La Bola
Lunch in La Bola
Madrid

I wish I had better things to say about our lunch at La Bola. The staff at the restaurant were visibly annoyed that we arrived at our reservation time of 1 PM because this is also the time that they open. While I understand that this is difficult for them, that was out of our control as we did not choose the time. The staff was difficult to communicate with as they were very short of patience and clearly not happy to have us there.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Irene Carravilla

Marvelous & fun trip!
Spain | Jul 27 - Aug 3, 2023

Dana
Dana S.
Chicago, IL | Reviewed on Aug 07, 2023
We had a fantastic time in Spain! Helena did an excellent job collaborating with us to ensure the trip suited our trip preferences, including everything from type of activities to hotel accommodations to pace of travel and beyond. She was highly responsive both during the planning process and the actual trip itself. In particular, we appreciated how flexible she was, especially when real-time challenges came up such as us getting lost and arriving late to several tours or missing our private... Read more

We had a fantastic time in Spain! Helena did an excellent job collaborating with us to ensure the trip suited our trip preferences, including everything from type of activities to hotel accommodations to pace of travel and beyond. She was highly responsive both during the planning process and the actual trip itself. In particular, we appreciated how flexible she was, especially when real-time challenges came up such as us getting lost and arriving late to several tours or missing our private transfer to certain locations. Her quick thinking and bias for action helped resolve these hiccups quickly, which we really appreciated. We also liked that she gave us sufficient free time throughout the trip to explore in a more unstructured way, and there were plenty of suggestions on fun attractions to visit, restaurants to eat at, and night life to check out that enriched our experience. Overall, we enjoyed collaborating with Helena and would recommend her to anyone looking to travel to Spain!

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 22, 2023

Hi Dana,
I really appreciate your kind words, it is always my wish that my travelers enjoy their trips while feeling welcomed and with nothing to worry about.
I hope the trip still remains in your memory and that it was more special than you expected.
I hope our paths cross again because it has been a pleasure planning this wonderful trip with you.
Warmest regards,
Helena from Espiritu Travel.

We love to travel around and book different e...
Spain | Jun 21 - Jul 2, 2023

Christine
Christine B.
Atlanta, GA | Reviewed on Aug 06, 2023
We love to travel around and book different excursions, hikes , cooking classes, wine tours etc. I will NEVER plan that type of vacation by myself again. Especially when spending time and money, being connected with great hotels, knowing that sites are closed when we thought we could see them, getting us tickets and wonderful guides , rewriting our itinerary based on what we would like to do, saying something if what we thought was managable would not be......JUST an amazing service. From now... Read more

We love to travel around and book different excursions, hikes , cooking classes, wine tours etc. I will NEVER plan that type of vacation by myself again. Especially when spending time and money, being connected with great hotels, knowing that sites are closed when we thought we could see them, getting us tickets and wonderful guides , rewriting our itinerary based on what we would like to do, saying something if what we thought was managable would not be......JUST an amazing service. From now on we won't plan without KimKIM.

Activity Review
San Sebastian cooking class
San Sebastian cooking class
San Sebastián
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Aug 14, 2023

Thank you so much Christine for your lovely review! I am happy to hear, you enjoyed your trip this much! It was a pleasure working with you.
Warm regards,
Dalia

The trip was amazing. I would have given 5 st...
Spain | Jun 15 - Jul 5, 2023

C
Cameron N.
Highland, CA | Reviewed on Aug 05, 2023
The trip was amazing. I would have given 5 stars all around, except that a couple of hotels were not what i had expected.
I have to say, Luise was very responsive and at our request moved us to a more suitable hotel, and even covered some of the cost. Luise and his team were always only a text or call away. At times, the situation was a bit stressful and I was not pleased with the interactions, but overall I would highly recommend him. I think we you really want to see Spain off the...
Read more

The trip was amazing. I would have given 5 stars all around, except that a couple of hotels were not what i had expected.
I have to say, Luise was very responsive and at our request moved us to a more suitable hotel, and even covered some of the cost. Luise and his team were always only a text or call away. At times, the situation was a bit stressful and I was not pleased with the interactions, but overall I would highly recommend him. I think we you really want to see Spain off the beaten path, he is the man to go with.

Hotel Reviews
Palacio de Santa Inés Hotel
Granada

Loved the hotel .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Raval
Barcelona

the area is not the greatest and at times not safe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cosmopolita Hotel Boutique & Spa
Platja d'Aro, Girona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Saiaz Getaria Hotela
Getaria

One of the most charming hotels I have ever stayed at. Small with only 18 rooms. It feels like you are at your own home.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel del Oso
Camaleño Cantabria

beautiful setting, great service and so much character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abba San Sebastián Hotel
San Sebastian
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Aug 14, 2023
Hi Cameron, Thank you for sharing your input with other travelers. While we always try our best to suit all our clients' requests it is sometimes difficult to do it. Many of the travelers are usually happy with everything and we don't hear from them in the whole trip except when we touch base with them. Some other times, like in your case, you need continuous assistance and it is a bit more stressful but we solve things within minutes, like we did during your whole 3 weeks trip in several... Read more

Hi Cameron,

Thank you for sharing your input with other travelers. While we always try our best to suit all our clients' requests it is sometimes difficult to do it. Many of the travelers are usually happy with everything and we don't hear from them in the whole trip except when we touch base with them. Some other times, like in your case, you need continuous assistance and it is a bit more stressful but we solve things within minutes, like we did during your whole 3 weeks trip in several occasions, and hopefully you enjoy your trip and you are satisfied. Apparently changing to other hotels in different cities, changing tour times and other things "as you go" when the tour providers usually don't do it and all our efforts in providing the best possible service was not enough this time. We really hope you enjoyed the trip and maybe you think in traveling again to our beautiful country or our neighbor country, Portugal, and we can that time accomplish with your quality standards.

We wish you a great rest of the year.

Warm regards,

Luis

Fantastic Family Trip!
Spain | Jul 19 - Jul 30, 2023

M
Magdalena C.
Riverside, CA | Reviewed on Aug 04, 2023

The guides and tours set up by Carmen were fantastic. The tour guides were knowledgeable, friendly and tailored there information to the interests of myself and my children!

Local specialist: Carmen Herranz
Carmen
Carmen Herranz
Local specialist in Madrid, Spain | Replied on Aug 07, 2023

Hi Magdalena!

Thank you very much for your nice words and for taking the time to write this review.
It was a real pleasure to plan this trip with you, getting always your positive feedback, so, it was easy and fun, as it is when there are children or teenagers.

I am glad that your overall feeling was good and that you had a freat family time creating nice memories of Spain for a lifetime.

I will pass your words to our guides and we wish to see you again on board!

Warmest regards,
Carmen & the Espíritu Travel team!

Excellent service by Kimkim and especially our agent Rita.
Spain | Jul 12 - Jul 28, 2023

N
Nancy P.
Lenexa, KS | Reviewed on Aug 03, 2023

Kimkim and especially our travel agent, Rita, helped us have an excellent vacation in Spain and Portugal. Rita setup transportation, classes and private guided tours for our trip. Rita was very responsive while we were designing the trip and also when we were in the countries, she responded quickly to any questions we had. Also, we found Kimkim's app very useful and well laid out. I would highly recommend their services and will use them again.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Aug 03, 2023

Hi Nancy,
Thank you very much for your kind words! I'm so glad to hear that you had a great time exploring Spain & Portugal. It was a pleasure for me to organize your trip and have you as our guest!
Again thank you for choosing the Espíritu Travel Family :)
Rita

Spain and Portugal trip for one month
Spain | Jul 2 - Aug 1, 2023

Raj
Raj K.
| Reviewed on Aug 02, 2023
Beatriz did an outstanding job in planning our trip. Her suggestions for various activities including planning many cultural experiences were exactly what we wanted. She was very responsive and met our needs on budget and what we wanted to see and do on our trip. All the day tours were small group and very personalized. The app is very effective and the train tickets, plane tickets etc. provided was very convenient. The guides were excellent - very authentic and knowledgeable and truly... Read more

Beatriz did an outstanding job in planning our trip. Her suggestions for various activities including planning many cultural experiences were exactly what we wanted. She was very responsive and met our needs on budget and what we wanted to see and do on our trip. All the day tours were small group and very personalized. The app is very effective and the train tickets, plane tickets etc. provided was very convenient. The guides were excellent - very authentic and knowledgeable and truly interested in ensuring that we got teh best experience possible.
San Sebastien: Amaia was a wonderful guide for the walking tour. Very knowledgeable and gave us a lot of background.
The Pinto tasting tour was very good too (sorry can't remember the name of the guide)
La Rioja wine tour was great. Our guides were Joseglu and Arriving (a new trainee) . Both were knowledgeable about the history of the country and the wine region.
Bilbao (Guggenhiem) and Gaztelugatxe tour was also guided by Joseglu and Arri and was very good. We felt that perhaps we could have spent more time at Gugenheim - we got only 1 hour 15 mins - and less time at Gaztelugatxe and walking around Bilbao.
Pamplona: Diego was fantastic. He is a proud Basque and gave us a lot fo history and information about the region and a great view of the running of the bulls. A once in a lifetime experience - very exciting.
The choice of Zinema7 hotel in San Sebastien was excellent. Probably the best on the whole trip.
Granada: The Alhambra tour was also very good. Our guide (forget his name) Small group and we learned a lot of the history. Hotel (Palacio De Santa Ines) was also good.
We saw on our own a flamenco show in Sacramonte - again a great cultural experience.
Granada to Malaga: The choice fo rent a car company (Sixt) was good too. The people there were very helpful.
Great idea by Beatriz to stop at Frigiliana and Nerja - small towns that give a close up at the Spanish countryside and people.
Malaga is a great spot and we saw it mostly on our own. The sunset cruise arranged by Beatriz was very good.
Malaga to Seville: Nice drive with a stop at Ronda. a good place to visit.
Seville: Pablo was the guide for the walking tour of Seville. He was also very good. The hotel - H10 Corregidor was good.
Cordoba: The train trip was convenient. We found Cordoba to be the most be the most beautiful mosque/cathedral. Our guide was Saray although the app said it would be Enrique. She did a good job.
Lisbon: Filipa Santos gave us the walking tour of Lisbon. She was excellent - and also very knowledgeable. We got a great understanding of Portugal history.
For the Belem tour by tuk-tuk our guide was Davide. It was a good experience.
Lisbon Roots, Food and Cultural Walk: Sofia was the guide - and amongst all the guides we had - she was the best. She taught us so much and she did it in such a personal way it was outstanding. The food choices and her tour of the neighborhoods was wonderful.
Sintra, Cascais tour: Paulo Pires was our driver and guide for the day. He is excellent - so personally committed to providing the best service. He also gave us such great information and made us feel special.
We saw a Fado show on our own and that was a great cultural experience.
Lisbon to Porto via Obidos and Nazare: Nuno was our driver and guide for the day. He was also very caring and knowledgeable. Had a wonderful day.
The hotel room in Lisbon - Madalena - was good. However the breakfast was lacking in quality compared to the Spain hotels.
Porto: Pedro Nelson was our guide. We liked Porto also and Pedro gave us a good walking tour.
Douro Valley: Gustavo was our driver and guide for the day. He also was excellent. The winery selected (Maos) was truly a unique personal experience. It was unique because we met the owner and shared a meal with him. We have seen wineries in many regions around the world but the tour here was so personal.
Madrid: Walking tour with Hector

Hotel Reviews
Palacio de Santa Inés Hotel
Granada

Very nice hotel in the central part of Granada. Its a heritage building and unique. The staff was very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Molina Lario Hotel
Málaga

The hotel is excellent and the staff helpful. The breakfast included was very high quality. The car access to the hotel is not the best and this will only impact people driving.

Authenticity & Character
Very new
Location
Centrally located.
Staff
Cleanliness & Comfort
H10 Corregidor Boutique Hotel
Sevilla

Good hotel. Room was tiny. Nicely located. Breakfast was good. Staff is very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiny room.
Madalena by The Beautique Hotels
Lisbon

Location is great. Hotel looks renovated - in a unique style. Breakfast was below average. Food quality and variety was limited.

Authenticity & Character
Staff
Cleanliness & Comfort
Breakfast quality is average at best.
Porto Charming Hotel
Porto

Hotel is very basic - and did not fit the quality fo the other hotels on the trip. Room was tiny with very basic amenities. Almost like a hostel. Breakfast was limited in quality and variety. One day they were 30 minutes late in opening and our tour got a bit delayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
7 Islas Hotel
Madrid

Nice hotel - rooms are good size and comfortable. Breakfast was good. Location is excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zinema7
San Sebastian (Guipuzcoa)

Probably teh best hotel choice on the trip. Excellent room, great service, very nice restaurant and wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit of San Sebastian
Guided Visit of San Sebastian
San Sebastián

Very good tour. Great views of the city. However, the walking was a bit much. The walk back from the hill (with the funicular) back to Old Town seemed repetitive and if possible could be avoided.

Quality of Experience
Guides, Drivers and Staff
Amaia was excellent. She is so knowledgeable and authentic. she was truly caring about our needs adn questions.
San Sebastian Pintxo Experience
San Sebastian Pintxo Experience
San Sebastián

Great exposure to the pinto culture of San Sebastien. Good choice of restaurants. Food was great and so were the choice of wines.

Quality of Experience
Guides, Drivers and Staff
Rioja Wine Tour from San Sebastián
Rioja Wine Tour from San Sebastián
San Sebastián

Excellent tour of Rioja wine country. Choice of wineries was good. Laguardia was also good.

Quality of Experience
Guides, Drivers and Staff
Joseglu (driving) and Arri (trainee) were the guides. Both were genuinely interested in showing us and giving us a lot of information . They did a great job. Very personable.
Transport
Bilbao, Guggenheim and Gaztelugatxe from San Sebastian
Bilbao, Guggenheim and Gaztelugatxe from San Sebastian
San Sebastián

We had a great time on this tour with the same guides as for Rioja. Gaztelugatxe was excellent. The walking tour of Bilbao was also good. However, I think the tour can be modified to allow for more time at teh Guggenheim. We got only 1 hour and 15 minutes which was not really enough. Some time could have been reduced at both Bilbao and Gaztelugatxe to allow more time at Guggenheim.

Quality of Experience
Food
Guides, Drivers and Staff
Again, Joeglu and Arri did a great job. They were great hosts and guides.
Transport
Day trip to Pamplona
Day trip to Pamplona
San Sebastián

One of the highlights of the entire trip! The experience of seeing the "running of the bulls" was exhilarating. IT was short trip since we had to return to San Sebastien to catch a flight. But we were able to see the running of the bulls from a balcony. The hosts were very nice and provided us with a basic breakfast. After the running, we walked the entire route and got a good look at the town of Pamplona. There was an amazing party atmosphere with thousands of people attending the festival.

Quality of Experience
Guides, Drivers and Staff
Diego is an excellent guide. He is so committed to making sure his guests have a good time. HE told us a lot about Basque history, the history of bull fighting and ensured that we got a good view. He took pictures and sent them to us - to add to what pictures we took.
Transport
Even with a tight timeline, Diego was able to get us back in good time for our flight.
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Alhambra is fantastic. The history, architecture and the way it has been maintained is wonderful. The tour was well conducted by our guide.

Guides, Drivers and Staff
Our guide was very good. Sorry I forget his name. I think it was Nacho.
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

This flamenco performance is different (in a good way) from the typical flamenco dances one sees in restaurants and other places. The ladies are not dressed in the fancy clothes, they dont use castanets for sound of the beat. Instead they are dressed in plain dress that perhaps were the type won by the people in teh villages who danced flamenco. It felt very authentic and original.

Quality of Experience
Sunset Málaga Cruise
Sunset Málaga Cruise
Málaga

Cruise around the port of Malaga was good. Compared to all the other activities that were in small groups, this tour was on a large boat which was quite full and crowded. However, people were having a good time. We enjoyed it for teh views of the Mediterranean sea, and the city and its surroundings.

Quality of Experience
Guides, Drivers and Staff
Staff on teh boat were helpful
Transport
Boat itself was good.
Guided Visit of Seville
Guided Visit of Seville
Seville

Beautiful city walking tour with Pedro. Seville has a beautiful town center. Alcazar has some similarities with Alhambra in Granada but has its own charm. Again, great history. We had a nice lunch in town before walking back to our hotel.

Quality of Experience
Guides, Drivers and Staff
Pablo did a great job in explaining the history of the town in the context fo Spain's history.
Train Seville to Córdoba,  Guided Visit of Córdoba, Train Córdoba to Seville
Train Seville to Córdoba, Guided Visit of Córdoba, Train Córdoba to Seville
Seville

After seeing Alhambra (Granada) and Alcazar (Seville) and Alcazaba (Malaga) we thought Cordoba might be similar. But as we stepped into the mosque/cathedral in Cordoba we were awe-struck. This place is perhaps the most beautiful historical site in all of Spain. The beauty of the architecture fo the building and the combination of the mosque and cathedral is just magnificent.

Quality of Experience
Guides, Drivers and Staff
Saray was our guide for Cordoba. She did a great job in walking us thru the town including the Jewish Quarter and the mosque/cathedral.
Transport
The train ride back and forth from Seville was easy and very convenient.
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Lisbon is a beautiful city and very walkable. This tour is a must do when in Lisbon. Our guide, Filipa Santos, did a great job in explaining the history of Lisbon and some fun facts like how Ian Fleming was inspired to create James Bond while in Lisbon. Seeing the different neighborhoods and their unique characters was very interesting.

Quality of Experience
Guides, Drivers and Staff
Filipa Santos was our guide - she is excellent and very knowledgeable about the history of Lisbon. She gave us a ton of information about Lisbon which added a lot of context to what we were seeing in the city.
Transport
It was a walking tour so one needs to be ready for a long walk. Lisbon is also hilly so there are some fairly steep slopes.
Go West to Belém TukTuk Tour
Go West to Belém TukTuk Tour
Lisbon

Riding in a tuk-tuk was fun - a bit touristy but worth it. The highlights of the tour was the Belem tour (a must see in Lisbon) adn tasting the pastels in the 1837 bakery that makes and sells them. It would have been better to spend a few more minutes at the monastery which has some amazing architecture rather than at the shops in the converted factory.

Quality of Experience
Guides, Drivers and Staff
Davide was our guide and driver of the tun-tuk. He did a good job explaining what we were seeing along the way.
Transport
Tuk-tuk is a fun experience.
 Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

This walking tour was one of the highlights of our trip to Portugal. The food and tour of the neighborhoods was so educational. Lisbon has a great history with the intermingling of so many cultures. The food on the tour reflected that history and heritage.

Quality of Experience
Food
The selections of all the food and more importantly Sofia's explanations to what she chose them and the relationship with Lisbon was fantastic.
Guides, Drivers and Staff
Our guide was Sofia. While all our guides were great, Sofia was outstanding. She loves what she does and so proud of the heritage of Lisbon. She explained all the history adn took care to respond to all our questions. She showed us so many corners of Lisbon. Thank you Sofia.
Transport
Its a walking tour. great exercise especially when one is eating all along teh way.
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Definitely worth doing this trip to Sintra and Cascais. Sintra ia a beautiful town in the hills. The weather was lovely. The beaches near Sintra were also beautiful. Cascais was more like a beach resort town and somewhat touristy. We had a nice lunch at a local spot in the hills that Paolo, our guide. knew. The food was fantastic there.

Quality of Experience
Guides, Drivers and Staff
Paolo was with us for the whole day. He did a great job showing us the area adn giving us a lot of information. HE also introduced us to his wife who runs her own coffee shop in Sintra. That was a special treat.
Transport
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Portugal

Obidos is a cool medieval town. We had a nice walk thru the town, stopping at some of the small shops along the main street. The views from the ramparts fo the fort were beautiful as we looked out on green farms all around. Nazare' is a very nice beach town that is known for its wide and long beach. In winter, the waves are ideal for surfing although at this time in teh summer the Atlantic was very calm. We had a nice lunch along the beach and then got some good views from the top of the cliff looking down on the beach.

Quality of Experience
Guides, Drivers and Staff
Nuno was our driver and guide for the day. He did a great job of driving us to Porto adn stopping at Obidos and Nazare. He is very knowledgeable about the country and was happy to share his thoughts on many aspects of life in Portugal.
Transport
Comfortable car.
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Porto is a beautiful small town. We had a good walking tour of the city ending near the river. We then had lunch at a restaurant along the river and visited one of the tasting centers for port wine. As teh gateway o Douro valley its a must see town in Portugal.

Quality of Experience
Guides, Drivers and Staff
Pedro Nelson was our guide. He told us a lot of great stories about life in Porto and pointed out many interesting spots in the city.
Transport
The walking tour was very good.
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Douro Valley is an amazing place to grow grapes for wine. It is a large valley with the Douro river flowing through it. Very picturesque. Vines are planted all the way to the top of the hills. The river cruise was beautiful - very peaceful. The best part of the day was the wine tasting. We were taken to a small privately owned winery. Our host treated us to the wines from his estate which were excellent and also to a homemade lunch which was also excellent. We then took a short walk through his vineyard to get a first hand look at how they grow grapes and some of the challenges they face.

Quality of Experience
Guides, Drivers and Staff
Gustavo was our driver and guide for the day. He did a great job driving us and also telling us a lot about wine making in the region. He is an excellent guide.
Transport
The trip was safe and comfortable.
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

We went to 4 different tapas restaurants and tasted their specialty tapas in each. From garlic shrimp to tuna on toast and many other delicacies we got to taste some excellent tapas and drink some wonderful wine. A great ecperteince because these were not the typical tourney places.

Quality of Experience
Food
The tapas was fantastic!
Guides, Drivers and Staff
Our guide was Noemi and she did a great job of taking us to all these places and explaining the different dishes.
Transport
It was walking tour and we got a great look at Madrid centro
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

A very nice walking tour of the center of Madrid. An educational trip to learn about the history of the city and its evolution. We saw teh palace from outside) adn various neighborhoods.

Quality of Experience
Guides, Drivers and Staff
Our guide was Hector. He is very knowledgeable about Madrid and all of Spain from a historical perspective. He was able to tell us a lot about the city and country and also the neighborhoods of the city.
Transport
It was a great walking tour.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Aug 04, 2023

Hi Raj! Wow!!! Thank you so, so much for your super detailed feedback! I'm sure you already did, but I will make sure I share all your comments with your guides both in Spain and Portugal :) Being a small part of such a special trip around both countries it's been truly a pleasure, and I hope you created lovely memories during this month discovering the Iberian Peninsula. Sending you my best regards! Bea.

All in all, a fabulous time in Catalonia
Spain | Jul 22 - Jul 29, 2023

Carole
Carole D.
Arvada, CO | Reviewed on Aug 01, 2023
Our initial introduction to Barcelona was not the best. We were picked up by a driver and a guide, who was pleasant enough, but her English was so poor that none of us really understood anything that she was saying to us, and the driving tour was less than informative because of that. in addition, we were told that she would take us to a restaurant that she recommended to have lunch and she took us to the top floor of the mall which has beautiful views of the city, but the restaurant she... Read more

Our initial introduction to Barcelona was not the best. We were picked up by a driver and a guide, who was pleasant enough, but her English was so poor that none of us really understood anything that she was saying to us, and the driving tour was less than informative because of that. in addition, we were told that she would take us to a restaurant that she recommended to have lunch and she took us to the top floor of the mall which has beautiful views of the city, but the restaurant she took us to was awful. Most of what we ordered was inedible and I would get that off the list immediately .
The hotel, the Petit Palace BoqueriaGarden, was in the perfect location just a block off Las Ramblas and the rooms were small, but very nice. All the rest of the Recommended Restaurants were delicious.
Our guide the next day, Anna, was absolutely fabulous and we all loved the walking tour that she took us on through the Gothic quarter and the Jewish quarter, and then la sagrada Familia. Then she recommended a delicious restaurant for lunch, Las Sorrentinas, we liked so much we considered going back to it the next day.
And the next day we went on the park view tour, and although our guide was very good, we feel like that tour was misrepresented in the description, especially when the teenagers in our group were looking forward to seeing the dungeons in the castle on Monjuic but when we got there, we discovered that the dungeons were no longer being Open to the public so that was a big disappointment. As a result, we could have done without that tour.
And the next day, the car was delivered to our hotel, and although there was a bit of confusion, initially, it all went well, and we headed out of town. We absolutely adored our hotel, the Hotel Diana, and Tossa De Mar, which is a fabulous little Beachside resort.
The following day we had our hiking, kayaking, snorkeling, and even some cliff, jumping experience with our fabulous guide Stepan who really made the whole experience so memorable and fun.
On the way back to Barcelona, the van broke down on the highway and the travel care team was instrumental in getting the van towed and a taxi to pick us up and get us to the airport in time for our flight so that we are very thankful for them. There was some confusion as we were getting mixed results from the care team and the Tow truck company, but we finally figured it all out and it all ended well

Hotel Reviews
Petit Palace Boquería Garden
Barcelona

Beautiful hotel in a fabulous location with a lovely staff and lovely gardens

Authenticity & Character
Location
Close to lots of charming shops and just off La Ramblas
Staff
Cleanliness & Comfort
Hotel Diana
Tossa de Mar

Perfect location right on the beach and a magnificent building and interior design. boutique style hotel with lovely and accommodating staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

Anna, our guide was fabulous and knowledgeable and so enthusiastic!!

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Old Town & Sky Views
Barcelona Old Town & Sky Views
Barcelona

We probably could have done without this tour. Some of the territory we covered was repetitive, and the castle that we went to visit was not completely opened and therefore misrepresented in the description. we had hoped to see the dungeons, but they are no longer open to the public and that was one of the reasons we booked that tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

Everything about it was just right! Our guide, Stepan, was fabulous, and we recommend it so highly

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández

Touring Catalan Region
Spain | Jul 4 - Jul 14, 2023

Ann
Ann D.
Santa Monica, CA | Reviewed on Aug 01, 2023

Helena was a great help in planning our trip to Spain. It took us awhile to get it together but she really helped in narrowing things down. Our guide Jeanne in Barcelona for the best tapas was fun & knowledgeable. So was the rest of our guides Diana (La Sagrada de Familia), Alex for Monserrat & wine tasting, Carmen in Tarragona, Javi for excursion of hiking & visiting a castle in Madrid and Brad the walking tour of Madrid City and lastly in Valencia our bike tour guide (can’t remember her name but she was amazing). Everyone of guide are amazing!

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 22, 2023

Hi Ann,
Thank you so much for sharing your trip review with me and other travelers.
I am so happy to have helped you and your family have an amazing trip in Spain.
I have shared your comments with your guides and they are thrilled with your words, we are all so grateful to have had you as a guest and I am so thankful to have helped you create such a special trip.
In the hope of working together again on another wonderful trip, I wish you and your family all the best.
Warmest regards,
Helena

Fellow Travelers, Yuri is the One
Spain | Jul 11 - Jul 25, 2023

Robert
Robert B.
Flagami, FL | Reviewed on Aug 01, 2023
Fellow Travelers,
If you are dreaming of an awe-inspiring journey to Spain, look no further than Yuri, the travel agent working for KimKim. After recently completing an utterly fantastic trip to Madrid, Granada, Barcelona, and Mallorca, I can't resist singing praises for this travel guru who made our adventure nothing short of magical.
Yuri's boundless enthusiasm for travel and profound knowledge of Spain were evident from the moment we connected. His passion for curating unforgettable...
Read more

Fellow Travelers,
If you are dreaming of an awe-inspiring journey to Spain, look no further than Yuri, the travel agent working for KimKim. After recently completing an utterly fantastic trip to Madrid, Granada, Barcelona, and Mallorca, I can't resist singing praises for this travel guru who made our adventure nothing short of magical.
Yuri's boundless enthusiasm for travel and profound knowledge of Spain were evident from the moment we connected. His passion for curating unforgettable experiences shines through every step of the planning process. He meticulously tailored our itinerary to match our interests and preferences, leaving no stone unturned to ensure our journey was personalized and truly special.
From the buzzing streets of Madrid to the serene beauty of Mallorca's beaches, each destination held a unique charm that Yuri brought to life through his expert recommendations. His in-depth understanding of the local culture, history, and cuisine made every moment of exploration feel like a fascinating journey of discovery.
What sets Yuri apart is not just his remarkable planning skills, but also the genuine care and attention he invests in his clients. Throughout the trip, he remained just a message away, promptly answering our questions and offering valuable insights. He went the extra mile to surprise us with thoughtful gestures at each destination, showing us that we were not just another booking, but cherished travelers on a once-in-a-lifetime adventure.
Yuri's choice of local guides was impeccable, adding a layer of authenticity to our experience. Their passion for their hometowns was infectious, and they shared hidden gems and anecdotes that enriched our understanding of the places we visited.
If you want to immerse yourself in the magic of Spain and have an unforgettable travel experience, I wholeheartedly recommend entrusting your plans to Yuri. His dedication, knowledge, and warm-hearted nature make him a true gem among travel agents. Whether you're a seasoned globetrotter or embarking on your first overseas adventure, Yuri will craft an itinerary that will exceed your expectations and create memories that will last a lifetime.
Thank you, Yuri, for making our dream trip come true. We can't wait to see what amazing adventures you have in store for us in the future!

Local specialist: Yuri Ihnatov
Yuri
Yuri Ihnatov
Local specialist in Amsterdam, Netherlands | Replied on Aug 01, 2023

Oh, Robert.
Thank you so much for your review. I feel blessed to be able to organize your trip to Spain and experience this marvelous country in full.
I'm so glad that you had such a nice time there and enjoyed our activities and hotels.

Come back to plan your next trip with kimkim.

Yuri and the entire team were great. The tour...
Spain | Jul 21 - Jul 28, 2023

Shaw
Shaw H.
Canada | Reviewed on Jul 29, 2023
Yuri and the entire team were great. The tours they picked along with hotel choices and transfers were bang on. I list them decide everything for me and appreciated every moment.
Will book with Kimkim again.
Read more

Yuri and the entire team were great. The tours they picked along with hotel choices and transfers were bang on. I list them decide everything for me and appreciated every moment.
Will book with Kimkim again.

Hotel Reviews
Hotel Palacio Garvey
Jerez de la Frontera

Nice location however tight outside of a patio bar so was quite pour the first evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Plaza Mercado
Valencia

Loves this place. The staff were great and location is absolutely perfect. Just outside of the Valencia market.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Regina
Barcelona

Decent location, good staff. The pricing of things as it’s in Barcelona is quite higher that other areas of Spain.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Casa de la Plata
Sevilla

Great hotel, superb location and would book again.

Authenticity & Character
Modern feel in an old location.
Location
Easy to get to and fairly central.
Staff
Cleanliness & Comfort
Activity Reviews
Private Tapas & Flamenco Experience
Private Tapas & Flamenco Experience
Seville

This was something that so really didn’t know what so was going before I went. It was so emotional I literally held back tears. The small venue and use of genuine locals were perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Pop
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville

Beautiful cathedral. Something that is a must see in life.

Quality of Experience
Guides, Drivers and Staff
Transport
Food Market, Tasting & Local Culture
Food Market, Tasting & Local Culture
Jerez de la Frontera

My guide made this amazing. She really knew a lot and was born and raised in Jerez

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuri Ihnatov

Loved everything. Thank you for making our Ma...
Spain | Jul 17 - Jul 23, 2023

S
Stephanie W.
Commack, NY | Reviewed on Jul 25, 2023
Loved everything. Thank you for making our Mallorca trip unforgettable Read more

Loved everything. Thank you for making our Mallorca trip unforgettable

Hotel Review
Melia Palma Bay
Palma de Mallorca
Authenticity & Character
Beautiful
Location
Staff
AWESOME!
Cleanliness & Comfort
Beautiful
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 26, 2023

Hi Stephanie! You can't imagine how happy it makes me know that you had an unforgettable trip! :) Hope you created lovely memories while discovering Mallorca, it was truly a pleasure being a small part of this! Best regards, Bea.

Highly Recommend Luis and KimKim
Spain | Jul 7 - Jul 15, 2023

Stacia
Stacia M.
Atlanta, GA | Reviewed on Jul 21, 2023
I would highly recommend KimKim for future travelers to Spain. Luis planned an amazing trip for our family of 4. It was the perfect mix of planned tours and down time for exploring on our own. Our favorite parts of the trip were our private and small group tours with our amazing tour guides - Almudena, Yohanna, Jose, Ana, Manuel and Luis who guided us through the cities of Madrid, Seville, Granada and Barcelona. We saw the beautiful Alahambra, Real Alcazar, and the Le Sagrada Familia... Read more

I would highly recommend KimKim for future travelers to Spain. Luis planned an amazing trip for our family of 4. It was the perfect mix of planned tours and down time for exploring on our own. Our favorite parts of the trip were our private and small group tours with our amazing tour guides - Almudena, Yohanna, Jose, Ana, Manuel and Luis who guided us through the cities of Madrid, Seville, Granada and Barcelona. We saw the beautiful Alahambra, Real Alcazar, and the Le Sagrada Familia Basilica and enjoyed a fantastic night of tapas and flamenco dancing. Our sunset cruise in Barcelona was so much fun and our family day at the beach was a perfect ending to our trip. Luis was so easy to work with and planned the perfect trip for us. He also was helpful answering questions for us during our trip while he was on vacation. He really provided excellent guidance. We can't wait to plan our next trip!

Activity Reviews
Private city tour
Private city tour
Madrid

Almudena was an excellent tour guide. She was so knowledgeable and very kind. We really enjoyed this walking tour.

Quality of Experience
Transport
Tapas & Flamenco night
Tapas & Flamenco night
Seville

The flamenco dance was an amazing experience. We were in the front row of the theater. Yohanna was a great guide. We had so much fun with her and enjoyed the tapas.

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to Granada & the Alhambra
Day tour to Granada & the Alhambra
Seville

We spent the entire day with Jose and he was great. He picked us up at our hotel, drove us 3 hrs to and from Granada and provided a walking tour of Granada even in extreme heat. Ana provided so much information during our Alhambra tour that day. It was an amazing experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Off-the-beaten-path City Tour
Off-the-beaten-path City Tour
Seville

We really enjoyed our tour with Manuel. He was so very nice and an excellent storyteller. The tour of the Real Alcazar was amazing. We highly recommend Manuel!

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Yatch Tour
Sunset Yatch Tour
Barcelona

The sunset tour was beautiful. We had a difficult time getting a taxi to the port and the yacht waited for us to arrive which we greatly appreciated. We really enjoyed the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day City Tour & Gaudi (incl skip the line Tickets for Sagrada Familia & Parc Güell) - GROUP
Full Day City Tour & Gaudi (incl skip the line Tickets for Sagrada Familia & Parc Güell) - GROUP
Barcelona

Luis picked us up at our hotel with a shuttle and toured the city which was so nice given how hot it was in the summer. We really enjoyed our tour of the La Sagrada Familia. It was so beautiful. Luis was high energy, very knowledgeable and a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets for museums & monuments
Tickets for museums & monuments
Madrid

We enjoyed our tour of The Prado Museum in Madrid. We recommend self-guided tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Jul 24, 2023
Good morning Stacia, Thank you for taking the time to send this complete review of accommodations and tours. It helps us a lot to keep testing all of them and know the hotels are still comfortable, clean and well located and find out if our local guides keep doing a good job.
It is always great to help people create a great trip if you are willing to enjoy it and you were, you have been easy to deal with and receptive to our recommendations and I think it all worked well.
I am already... Read more

Good morning Stacia,

Thank you for taking the time to send this complete review of accommodations and tours. It helps us a lot to keep testing all of them and know the hotels are still comfortable, clean and well located and find out if our local guides keep doing a good job.
It is always great to help people create a great trip if you are willing to enjoy it and you were, you have been easy to deal with and receptive to our recommendations and I think it all worked well.

I am already looking forward to help you plan your next trip to Spain or Portugal. Please keep in touch and wish you a great year ahead!

Luis

Awesome trip, great planning!
Spain | Jul 5 - Jul 12, 2023

K
Kirk I.
Campbell, CA | Reviewed on Jul 19, 2023
Luis did an amazing job working with us on what we wanted from our vacation to Spain, and helped find the little gems that we wouldn't have found otherwise! The hotels he picked were great, the tour guides were all super friendly and informative. The logistics of transportation, airport transfers, etc all were very smooth. We would definitely recommend working with Luis! Read more

Luis did an amazing job working with us on what we wanted from our vacation to Spain, and helped find the little gems that we wouldn't have found otherwise! The hotels he picked were great, the tour guides were all super friendly and informative. The logistics of transportation, airport transfers, etc all were very smooth. We would definitely recommend working with Luis!

Hotel Reviews
H10 Urquinaona Plaza
Barcelona
Authenticity & Character
Location
Near city center/Gothic quarter, lots of food within walking distance
Staff
Cleanliness & Comfort
Catalonia Donosti
San Sebastián

Great location and facilities. The spa was amazing.

Activity Review
Gourmet Tapas walking tour & Flamenco show
Gourmet Tapas walking tour & Flamenco show
Barcelona
Guides, Drivers and Staff
Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Jul 20, 2023

Hi Kirk,

Thanks a million for your words. We love when the trip goes well and you are able to enjoy it. We always do our best to make it happen and feel satisfied when we read we did it. Hopefully you liked the country, want to visit us again in the future and contact me to help you plan it all again.

My best wishes for a great year ahead!

Luis

Overall good
Spain | Jul 9 - Jul 16, 2023

M
Manpreet S.
Washington, DC | Reviewed on Jul 17, 2023
The excursions were good and fun. The sunset cruise was not good. We were back at port before the sun even set! And we had to go out and get dinner afterwards because definitely not enough food was served on the boat. Read more

The excursions were good and fun. The sunset cruise was not good. We were back at port before the sun even set! And we had to go out and get dinner afterwards because definitely not enough food was served on the boat.

Activity Reviews
Lanzarote Wine Experience & Tapas
Lanzarote Wine Experience & Tapas
Lanzarote

Cheryl was awesome! The wineries she took us to see were great and she was knowledgeable on most everything.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Cruise
Sunset Cruise
Lanzarote

We were back at port before the sun even set! The food was terrible and there definitely was not enough of it. The crew was very nice though and we had no issues with them. Folks should know that maybe you will see some dolphins but not the sun set.

Quality of Experience
Guides, Drivers and Staff
Transport
 Private Stargazing Tenerife
Private Stargazing Tenerife
Tenerife

Ben was a great story teller. He kept you captivated with all the history of the Guanche! The food and wine was good as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting & Tapas Trike Tour
Wine Tasting & Tapas Trike Tour
Tenerife

It was a fun experience. You only visit one winery though. The food served there was pretty good though.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 21, 2023

Hi Manpreet, thank you for taking the time to share your feedback with us. I am glad to hear that you enjoyed your experiences with Cheryl and Ben, I will make sure to pass your words on to our guides! I am sorry to hear that you did not enjoy the Sunset cruise as you were not able to watch the sun goes down. Regarding the food, in the tour description, you could see that they serve snacks, not a proper dinner. I hope we can get in touch in the future to plan another adventure. All the best, Raquel