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Kimkim Trip Reviews for Vietnam

4.9
Based on 488 ratings
Read 488 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

This was our 2nd trip booked through KimKim w...
Vietnam | Jun 3 - Jun 23, 2024

Jacqui
Jacqui O.
Australia | Reviewed on Jun 25, 2024
This was our 2nd trip booked through KimKim who engaged Hien from REALISTIC ASIA to plan, book / take care of every aspect of our adventure.
From the 4to5 months before our trip, whilst on the trip and after the trip, Hieńs service was EXCEPTIONAL… our absolute enjoyment seeming to be her main priority every day. She is just lovely and had great attention to detail and we had the peace of mind that at every airport there would be a guide / driver awaiting us, that every day planned our... Read more

This was our 2nd trip booked through KimKim who engaged Hien from REALISTIC ASIA to plan, book / take care of every aspect of our adventure.
From the 4to5 months before our trip, whilst on the trip and after the trip, Hieńs service was EXCEPTIONAL… our absolute enjoyment seeming to be her main priority every day. She is just lovely and had great attention to detail and we had the peace of mind that at every airport there would be a guide / driver awaiting us, that every day planned our driver would be ready and our guide waiting with all the info we needed and prepared with a fun plan of activities for the day … and offered us every flexibility, if we changed our minded or saw something else we'd prefer to do we could do it as there were just the two of us on this private tour. Our itinerary was a perfect blend of elements from countryside, villages, towns, cities to rivers, mountains, oceans and lagoons.
We love the responsible travel aspect to KimKim - Realistic Asia, each trip having an element of giving to the community and visiting those off the beaten track places we could never find ourselves where we can enjoy authentic local experiences with locals living their day to day lives … it was awesome. We could never have planned or even thought of all the adventures we had by ourselves. And it made everything so easy in a country we hadn’t been to before, where we didnt speak the language or know the customs etc … it was all taken care of for us, without worry. AND we were treated to the most amazing food , food that we would never have thought of trying if by ourselves …. And it was all so delicious.
To Hien, you were amazing, thank you, To our GUIDES, Cuong, Truong, Mr Huey / Channak ‘ thank you soooo very much for your knowledge, care / fun.
I would not hesitaste to use Hieńs services again and highly recommend her and her team.

Hotel Reviews
Dal Vostro Hotel & Spa
Hanoi

Very professional and friendly service in a city centre ‘ old town ‘ hotel. Ideal location for seeing the real old Hanoi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Valley Home
Thanh Hoa

STUNNING hotel set in the rice terraces of Pu Luong. AMAZING room with beautiful view over the terraces to the mountains. We were the only guests at the hotel so had exclusive access to the infinity pool, bar, restaurant. Everything was just wonderful and I highly recommend this hotel and that you visits Pu Luong.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stunning room
Borei Angkor Resort & Spa
Siem Reap

SIMPLY WONDERFUL from start to finish.

Authenticity & Character
Super luxe. Amazing wooden detail, waterfalls, fish ponds, artwork, Felt authentic and opulent.
Location
Very close to where everything is in SIem Reap but far enough away not to be noisy. Set back off the road for ease / comfort. A magnificent en trance.
Staff
Every attention to detail was given. We were treated like royalty.
Cleanliness & Comfort
Impeccable ‘ every detail.
Tam Coc Lion Kings Hotel & Resort
Authenticity & Character
Not much character
Location
A bit out of town
Staff
Cleanliness & Comfort
A pretty basic room and standard
Dragon Legend Cruise
Hon Gai

SUPERB from start to finish. EXCEPTIONAL. AMAZING CABINS!!! WONDERFUL STAFF.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rosaleen Boutique Hotel
Hue

Very helpful, friendly staff and nice hotel with sufficient amenities in the centre of old Hue.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cozy An Boutique Hotel Hoian
Hoi An

A MUST VISIT hotel, a short walk from down town Hoi An, which is good as you are out of the way of the noise and hustle. The service from this hotel from start to finish was EXCEPTIONAL. It is a beautiful boutique hotel with a lovely pool area and bar. The staff were just sensational and our room was beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acnos Hotel

The busiest and least personable of the hotels we visited.

Authenticity & Character
No facilities, little character, very plain rooms and bathroom.
Location
Just a short stroll from the Mara let’s and walking street but in a very hectic area
Staff
They were just ok.
Cleanliness & Comfort
Ants in our room, dirty floor and. Shard mattress with lumpy old pillow.
Santa Luxury Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi city sightseeing full day - with SOS Children Village
Hanoi city sightseeing full day - with SOS Children Village
Hanoi

Cuong was a BRILLIANT guide and Realistic Asia is very lucky to have him. H ensured we had the best time in Hanoi, saw all the most important sites and had lots of fun ‘ at our pace. He is very kind and caring.

Quality of Experience
Guides, Drivers and Staff
Cuong and Mr Dong were fabulous
Transport
Loved the big car
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

Cuong made this lots of fun! We loved the food and the adventure and this was a great start to our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Trekking to Don Village
Trekking to Don Village
Pu Luong Nature Reserve

We just loved this activity. Simple, basic, raw and authentic. Stunning scenery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Harbor - Bai Tu Long Bay - Thien Can Son Cave (Dragon Legend cruise)
Halong Harbor - Bai Tu Long Bay - Thien Can Son Cave (Dragon Legend cruise)
Ha Long Bay

Outstanding service and team on the Dragon Legend. Felt like royalty!

Trekking In Pu Luong Nature Reserve
Trekking In Pu Luong Nature Reserve
Pu Luong Nature Reserve

We loved this activity even with the rain. Felt like locals and the scenery was stunning and Cuong was very good company.

Quality of Experience
Food
Guides, Drivers and Staff
Hoa Lu - Tam Coc (Half Day)
Hoa Lu - Tam Coc (Half Day)
Vietnam

Loved Tam Coc, one of our favourite places and cycling the town then going down the river was one of our highlight experiences.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Cuc Phuong National Park
Day Trip to Cuc Phuong National Park
Ninh Binh

We didnt do this as there had been torrential rain the day and night before and we didnt fancy the leeches or walking in the mud, so Cuong organised an alternate activity for us which we thoroughly enjoyed

Vung Vieng Fishing Village - Halong Harbor (Indochina Junk)
Vung Vieng Fishing Village - Halong Harbor (Indochina Junk)
Ha Long Bay
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Tam Giang Lagoon
Exploring Tam Giang Lagoon
Hue

One of the highlights of our trip. This felt very special / authentic. Everything about this was terrific.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels & Half Day City Tour
Cu Chi Tunnels & Half Day City Tour
Ho Chi Minh City

We definitely felt rushed on this trip by the guide. It was quite a long drive for a short experience. The guide was friendly and knowledgeable but we just felt rushed.

Quality of Experience
Food
Not the best lunch we had although it was nice.
Guides, Drivers and Staff
Transport
Hue Sightseeing Half Day Tour
Hue Sightseeing Half Day Tour
Hue
Quality of Experience
Guides, Drivers and Staff
Transport
Fairytale Ba Na Hills Day Trip
Fairytale Ba Na Hills Day Trip
Vietnam

Had a super fun day but did not realise it was a theme park. Felt a bit rushed. The lunch buffet was out of this world and the cable car a big adventure.

Quality of Experience
Food
I have never seen a buffet like this before ‘ truly amazing.
Guides, Drivers and Staff
Guide appeared distracted and rushed.
Transport
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam

Simply LOVED this experience and the guide was EXCELLENT. Everything about this morning was brilliant. LOVED IT

Quality of Experience
Food
Guides, Drivers and Staff
Transport
On bikes!
Cooking Class by Vy's Market - Holiday Master Class
Cooking Class by Vy's Market - Holiday Master Class
Hoi An

The cooking demonstrator was excellent an d super friendly and lots of fun and I loved what I cooked. The trip around the markets was great too and the cafe where we had tea. Highly recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

We had a great day. It was a long drive. Interesting visit to brick making and coconut candy making etc. The Mekong River boat trip was wonderful and the food at the home stay was delicious. A very special experience.

Quality of Experience
Food
Guides, Drivers and Staff
This guide was super friendly and chatty but we felt he rushed us ‘ just a little
Transport
Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

A must do while in Cambodia experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Banteay Srei - Floating Village - City tour
Banteay Srei - Floating Village - City tour
Siem Reap

We did some temples, Tomb Raider for one, today as because it was a public holiday we switched activity days. We were glad to see Tomb Raider separately from the other temples so we could really appreciate it and it was our favourite. Lunch was great. The floating village experience was excellent although it was hard to see the conditions in which people live along the river and in the villages. A very raw experience. Channel, our guide was excellent and is a truly lovely genuine man.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
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Hien
Hien Do
Local specialist in Vietnam | Replied on Jun 26, 2024

Dear Jacqui,
Thank you for taking the time to share your experience with us!
We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
Best wishes to you!
From Vietnam with love <3
Hien

The trip planning was seemless. The local gui...
Vietnam | Jun 13 - Jun 21, 2024

L
Lincoln S.
Los Angeles, CA | Reviewed on Jun 22, 2024

The trip planning was seemless. The local guides were amazing and the itinerary was perfect for our family. We truly enjoyed our experience with KimKim.

Local specialist: Kien Nguyen

Wonderful trip with excellent guides and well planned activities
Vietnam | Jun 8 - Jun 15, 2024

Mylan
Mylan L.
Newington, CT | Reviewed on Jun 16, 2024
Mr Cường was a fantastic guide. He was funny and very knowledgeable about Vietnam and the places we went. Mr Hai, our driver, was very hospitable and always had water waiting for us in the car. The activities planned were fun and gave us a good mix of Vietnamese culture and landscape. I would highly recommend KimKim tours to anyone planning a trip. Read more

Mr Cường was a fantastic guide. He was funny and very knowledgeable about Vietnam and the places we went. Mr Hai, our driver, was very hospitable and always had water waiting for us in the car. The activities planned were fun and gave us a good mix of Vietnamese culture and landscape. I would highly recommend KimKim tours to anyone planning a trip.

Hotel Reviews
Tam Coc Boutique Garden
Ninh Binh

Beautiful little boutique hotel. The rooms were large and gave us easy access to shopping and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruises Halong
Hon Gai, Ha Long

This is a smaller cruise and is perfect! This allowed for a more personal experience and our guide in the boat, Duc, was fantastic. There was a good mix of activities and rest time and food was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Boutique Hotel
Hanoi

This hotel is located in the heart of the old quarter which made walking to shops and restaurants very easy. We highly recommend the Met restaurant for good, authentic Vietnamese food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

We had a rainy two days in Hanoi but still our guide still managed to show us a great time. The bikes were comfortable and Duc made sure to take time to get the right size for my daughter which made a huge difference for her. The cooking demo with the local family was so fun and the food was so good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drive to heritage site Trang An Grottoes
Drive to heritage site Trang An Grottoes
Ninh Binh

Trang A Grottoes is beautiful! It was a very hot day but the scenery was very worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tam Coc - Mua Cave - Thung Nham Bird garden
Tam Coc - Mua Cave - Thung Nham Bird garden
Ninh Binh

The flowers here were breath taking. We got stuck in a heavy downpour for about 30 minutes but still decided to walk through anyway and was so glad we did. Everything was so lush and colorful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Bai Tu Long bay welcome on board
Ninh Binh - Bai Tu Long bay welcome on board
Ha Long Bay

Loved loved loved this cruise. Bai Tu Long Bay is the bay less travelled and it was nice not to be surrounded by other cruises.

Quality of Experience
Food
So much delicious food! You won’t go hungry on this cruise, for sure.
Guides, Drivers and Staff
Transport
More cruise on the bay - transfer back Hanoi
More cruise on the bay - transfer back Hanoi
Vietnam

At the floating fish village, we met cute little puppies!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cap La - Cong Dam - Thien Canh Son cave
Cap La - Cong Dam - Thien Canh Son cave
Ha Long Bay

I’m glad we spent a second night because we got to go swimming! We swam on the first day after kayaking to the secluded beach but that was more like waddling. The second day, we anchored the little transport boat in the middle of the bay and jumped into the water! It was so refreshing and a good time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
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Wonderful trip arranged by KimKim to Central and North Vietnam.
Vietnam | May 3 - May 10, 2024

Jennifer
Jennifer S.
Florence-Graham, CA | Reviewed on Jun 04, 2024
We had a wonderful trip to Central and North Vietnam. Originally we planned on two days in Ho Chi Minh City but due to a traveling companion’s illness we missed the first two days of our trip. Kim Kim was very helpful in rearranging our itinerary so that we could fly into DaNang and start the trip from that point. Kim Kim even got us a few refunds on some of our missed activities. Our two days in Hoi An were delightful. Our guide David Hau was fantastic. He went over and beyond in... Read more

We had a wonderful trip to Central and North Vietnam. Originally we planned on two days in Ho Chi Minh City but due to a traveling companion’s illness we missed the first two days of our trip. Kim Kim was very helpful in rearranging our itinerary so that we could fly into DaNang and start the trip from that point. Kim Kim even got us a few refunds on some of our missed activities.

Our two days in Hoi An were delightful. Our guide David Hau was fantastic. He went over and beyond in arranging for pick up of an item left on the plane. Can’t thank him enough.

Halong Bay was also a must see.

Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jun 07, 2024
Dear Jennifer, I believe you had been back home safe and sound! Thank you so much for your kind review! We're thrilled to hear that you had a wonderful trip to Central and North Vietnam despite the initial hiccup. We're glad that Kim Kim could assist in rearranging your itinerary and securing refunds for some of the missed activities. It's fantastic to know that your time in Hoi An was delightful and that David Hau provided exceptional service, especially in retrieving your item from the... Read more

Dear Jennifer,

I believe you had been back home safe and sound!

Thank you so much for your kind review! We're thrilled to hear that you had a wonderful trip to Central and North Vietnam despite the initial hiccup. We're glad that Kim Kim could assist in rearranging your itinerary and securing refunds for some of the missed activities. It's fantastic to know that your time in Hoi An was delightful and that David Hau provided exceptional service, especially in retrieving your item from the plane. Halong Bay truly is a must-see, and we're happy you enjoyed it.

We hope to welcome you on another adventure soon!

Wish you all the best,
Dat

It’s a pleasure for us to review our three we...
Vietnam | May 8 - May 27, 2024

Glenn
Glenn W.
Australia | Reviewed on Jun 04, 2024
It’s a pleasure for us to review our three week holiday to Vietnam through Kim Kim as we had an amazing trip and would honestly recommend this service to anyone. We flew into Saigon for a two days did a magnificent food tour with two young guides (sorry I’ve forgotten their names) on the back of motorbikes (lots of fun) and saw the Chi Chi tunnels and War museum which although confronting was also incredible to see and a must do if visiting Vietnam IMO. Loan (Ron) was our guide who then took... Read more

It’s a pleasure for us to review our three week holiday to Vietnam through Kim Kim as we had an amazing trip and would honestly recommend this service to anyone. We flew into Saigon for a two days did a magnificent food tour with two young guides (sorry I’ve forgotten their names) on the back of motorbikes (lots of fun) and saw the Chi Chi tunnels and War museum which although confronting was also incredible to see and a must do if visiting Vietnam IMO. Loan (Ron) was our guide who then took us to The Mekong River. He was an amazing host and taught us a lot. We then went to Hoi An our favourite place on our holiday (beautiful) then Hue, Ninh Binh, Hanoi and Ha Long Bay.
We loved everything about this beautiful country and can’t speak highly enough of our tour organiser Huyen who was patient, generous and incredibly professional with her dealings with us. Thankyou very very much Huyen and Kim Kim. Much appreciated!
We hope to visit again soon.
What an amazing place.
No negatives at all just positives.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Jun 05, 2024

Dear Glenn & Lee,
Thank you so much for taking the time to share your experience with us!
I'm delighted to hear your first trip to Vietnam was smooth and memorable. Your detailed and kind words about our service mean a lot. I'll share your review with the team to let them know how well they did, and I'm sure they will greatly appreciate it.
We would love to welcome you and your three kids back in the future, and I'll be here, more than happy to assist you. It was a true pleasure working with you.

Warmest regards,
Huyen Nghiem (Ms)

Thanks for arranging a most memorable trip
Vietnam | Apr 20 - Apr 27, 2024

M
Mala B.
Hong Kong SAR China | Reviewed on May 22, 2024
We have never been into joining tours. There is absolutely nothing wrong with them & they are especially good for those pressed for time & who want to see as much as possible. We have always enjoyed discovering places on our own & in our own time so there was an element of apprehension when I booked our 1 week in Hanoi.
Well it was nothing short of wonderful. From the moment we arrived till the minute we were dropped off at the airport, we were in the best hands possible. Our guide Binh &... Read more

We have never been into joining tours. There is absolutely nothing wrong with them & they are especially good for those pressed for time & who want to see as much as possible. We have always enjoyed discovering places on our own & in our own time so there was an element of apprehension when I booked our 1 week in Hanoi.
Well it was nothing short of wonderful. From the moment we arrived till the minute we were dropped off at the airport, we were in the best hands possible. Our guide Binh & our driver also called Binh made sure we wanted for nothing. They were always punctual & cheerful. The car was always freshly stocked with bottles of water & Bihn the driver was always making sure the air conditioning was the way we wanted it. Hotels were luxury grade, the meals planned were delicious (my only complaint being there was always too much good food😁)& Bihn our guide made sure we saw as much as we could & was chock full of information regarding the places we visited. The highlight for us was Ha Long bay on the Indochine which was highly recommended by the travel agency.
The local travel agency through Nguyen messaged us 3 times during the week to ask how we were doing & called us today as we were driving to the airport to say goodbye.
I have to give credit to Trang & Kimkim travels through whom I booked. I would use them again without hesitation. They asked me what I wanted, listened carefully & they delivered.
Loved Hanoi, the people, the places, the food, the warmth & the hospitality. 🙏❤️
https://www.kimkim.com

Hotel Reviews
May De Ville Luxury Hotel & Spa
Hanoi

Centrally located in the old quarter & wonderful breafast, Very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh

Lovely hotel. Near restaurants & bars & shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Lan Ha Cruise
Hai Phong

Fantastic boat. Very comfortable rooms & top service & food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on May 26, 2024
Hi Mala, Thank you so much for your valuable detailed feedback and your kind words! It was my absolute pleasure to accompany you on your Vietnam journey. I am so happy that you enjoyed the trip. Your happiness is what makes my job so fulfilling. I have passed on your compliments to our tour guides, drivers, Ms Nguyen and our office team who will be delighted to know they made your trip memorable! Wish you and your family all the best, filled with many more happy and meaningful moments. I... Read more

Hi Mala,

Thank you so much for your valuable detailed feedback and your kind words! It was my absolute pleasure to accompany you on your Vietnam journey. I am so happy that you enjoyed the trip. Your happiness is what makes my job so fulfilling. I have passed on your compliments to our tour guides, drivers, Ms Nguyen and our office team who will be delighted to know they made your trip memorable!

Wish you and your family all the best, filled with many more happy and meaningful moments. I do hope to have a chance to accompany you on your next adventure in Asia!

Thank you once again for placing your trust in me and booking through Kimkim.

With my kindest regards,
Trang

Smooth trip planning with excellent execution
Vietnam | Apr 27 - May 6, 2024

D
David & Viki L.
Japan | Reviewed on May 22, 2024
Our trip planning was extremely smooth and easy. We wanted to balance city exploration with experiences in country side, exploring local villages and exploring outdoors through activities such as walks, hikes, bikes rides, kayaking with lots of downtime as well. Our travel agent arranged a private tour with our own guide and driver. Every detail was arranged and handled. The trip went extremely smoothly. During our trip there was a historic heatwave that made parts of the program challenging... Read more

Our trip planning was extremely smooth and easy. We wanted to balance city exploration with experiences in country side, exploring local villages and exploring outdoors through activities such as walks, hikes, bikes rides, kayaking with lots of downtime as well. Our travel agent arranged a private tour with our own guide and driver. Every detail was arranged and handled. The trip went extremely smoothly. During our trip there was a historic heatwave that made parts of the program challenging but they handled these challenges smoothly and modified time or small details to ensure our comfort but without compromising the value. We appreciated the warm, hospitality, friendliness, and knowledge that our team shared with us.

Hotel Reviews
Sunline Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mai Chau Villas
Authenticity & Character
Has all the amenities of a resort with the charm and village location of a home stay. Location was perfect for biking/walking around villages, visiting farm stand, or relaxing. Meals are home cooked and delicious. The cabins are beautiful and spacious.
Location
Staff
Still has the feel of a family owned establishment. They were friendly, kind, and attentive
Cleanliness & Comfort
Pu Luông Natura Bungalows
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Retreat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victory Star Cruise
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi - Mai Chau
Hanoi - Mai Chau
Mai Chau
Quality of Experience
Food
Guides, Drivers and Staff
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ha Long Bay
Pu Luong - Ninh Binh: Visit Hoa Lu & Tam Coc Boat Trip
Pu Luong - Ninh Binh: Visit Hoa Lu & Tam Coc Boat Trip
Vietnam
Halong Bay - Hanoi
Halong Bay - Hanoi
Ha Long Bay
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on May 22, 2024

Dear David & Viki,

Thank you for taking the time to write a review! I’m so happy to hear your group had a great time. It was a pleasure working with you both before and during your stay in Vietnam. I hope to welcome you back to visit the remaining parts of our beautiful country in the near future.

Best wishes to you,
Huyen Nghiem (Ms)

Viet Nam - A snap shot.
Vietnam | May 4 - May 17, 2024

Helen
Helen W.
Australia | Reviewed on May 21, 2024
This was our first visit to Viet Nam. We wanted to see as much as possible in 12 nights so our itinerary was pretty full on but it gave us the chance to have a fantastic look at and feel for the country. It has made us want to return, do a more leisurely trip and choose to stay at the places we liked the most. From the moment we made contact with Ashley to organise an itinerary, until the moment we boarded our last flight the entire trip ran like clock work and Ashley made herself... Read more

This was our first visit to Viet Nam. We wanted to see as much as possible in 12 nights so our itinerary was pretty full on but it gave us the chance to have a fantastic look at and feel for the country.

It has made us want to return, do a more leisurely trip and choose to stay at the places we liked the most.

From the moment we made contact with Ashley to organise an itinerary, until the moment we boarded our last flight the entire trip ran like clock work and Ashley made herself available to us at any time should we need advice or extra info.

There were many highlights, we really loved the Vespa food tour in Saigon and the Capella cruise in Halong Bay. But seriously everything was brilliant.

Do not hesitate to book with KimKim travel, they are truly professionals and their ground staff/tour guides are amazing too. Special shout out to Vic for the Vespa tour for making us feel safe amongst the millions of bikes 👍.

Prepare yourself to eat some amazing food, and all the local beers hit the spot exactly after a long day (or a coconut coffee ). Just do it.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 21, 2024

Dear Helen,

Thank you so much for taking the time to share your detailed experience with us!

There's nothing better than knowing I was a part of your memorable trip to our country Vietnam. I'm so glad that you love Vietnamese cuisine like that. I'll pass the review on to the team and I'm sure they will really appreciate it too! Our travelers' satisfaction is our main priority.

We would love to welcome you back in the future, and I will be here and more than happy to assist you! It was such a pleasure working together with you.

Warmest,
Ashley

Fantastic Trip
Vietnam | May 3 - May 16, 2024

Nadia
Nadia G.
Australia | Reviewed on May 20, 2024
We had an increadible trip in Vietnam thanks to Hien and Realistic Asia. The planning and recommendations were excellent, and Hien went out of her way to adjust our itinerary until it was perfect. When were were travelling she checked in with us and helped us coordinate and change last minute details, it was so helpful to have a local contact who was so responsive and supportive. All the tour guides were amazing, and the hotels and cruises/ events booked were of a really high standard. Thank... Read more

We had an increadible trip in Vietnam thanks to Hien and Realistic Asia. The planning and recommendations were excellent, and Hien went out of her way to adjust our itinerary until it was perfect. When were were travelling she checked in with us and helped us coordinate and change last minute details, it was so helpful to have a local contact who was so responsive and supportive. All the tour guides were amazing, and the hotels and cruises/ events booked were of a really high standard. Thank you Hien for a memorable and enjoyable anniversary trip to Vietnam. Would not hesitate to recommend you and your team.

Hotel Reviews
Intercontinental Danang Sun Peninsula Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Ms. Vy’s Cooking class - Holiday Master Class - Joint in tour
Ms. Vy’s Cooking class - Holiday Master Class - Joint in tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on May 21, 2024

Dear Nadia,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
From Hanoi with love,
Hien

Ashley was great in arranging our trip to Vietnam & Cambodia.
Vietnam | Apr 19 - May 3, 2024

Andrew
Andrew R.
Australia | Reviewed on May 18, 2024
My wife and I were celebrating our 60th birthdays and this was a bucket list trip so we wanted it to be special. Ashley was great in putting together a hassle free trip just for us. We had a limited amount of time and she managed to include most of the highlights of Vietnam and Cambodia. The hotels were excellent and private guides were very informative and friendly. We especially wish to thank our guide in Siem Reap who provided an amazing experience taking us to the temples as well as the... Read more

My wife and I were celebrating our 60th birthdays and this was a bucket list trip so we wanted it to be special. Ashley was great in putting together a hassle free trip just for us. We had a limited amount of time and she managed to include most of the highlights of Vietnam and Cambodia. The hotels were excellent and private guides were very informative and friendly. We especially wish to thank our guide in Siem Reap who provided an amazing experience taking us to the temples as well as the night markets and recommending various food to try. It was exceptionally hot and we were able to rearrange the day on the fly to avoid the hottest part of the day.
The drivers were excellent and made us feel relaxed so we could enjoy the scenery and we welcomed the chilled water each time we returned to the vehicles.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 18, 2024
Dear Andrew, Thank you so much for taking the time to share your experience with us! I'm so thrilled to hear your trip to Vietnam and Cambodia was smooth and memorable. Making sure you were satisfied throughout the adventure of the wonderful 60th birthday anniversary was my absolute pleasure! Thank you for your detailed nice words for our service. I'll pass the review on to the team and I'm sure they will really appreciate it too! We would love to welcome you back in the future, and I... Read more

Dear Andrew,

Thank you so much for taking the time to share your experience with us!

I'm so thrilled to hear your trip to Vietnam and Cambodia was smooth and memorable. Making sure you were satisfied throughout the adventure of the wonderful 60th birthday anniversary was my absolute pleasure!

Thank you for your detailed nice words for our service. I'll pass the review on to the team and I'm sure they will really appreciate it too!

We would love to welcome you back in the future, and I will be here and more than happy to assist you! It was such a pleasure working together with you.

Warmest,
Ashley

Vietnam - South to North Review
Vietnam | Apr 21 - May 5, 2024

B
Bryony F.
United Kingdom | Reviewed on May 13, 2024
We cannot recommend Long and KimKim (and their partner, Realistic Asia) enough. We recently went through them for a 16 day trip to Vietnam, including a number of stops, tours, flights and transfers through Ho Chi Minh City, Hue, Hoi An, Hanoi, Sapa and Ha Long Bay. Everything worked so smoothly, from the initial planning, where Long worked with us to develop an itinerary that matched with what we wanted to do, to the practical support on the ground in Vietnam. The one slight hiccough we... Read more

We cannot recommend Long and KimKim (and their partner, Realistic Asia) enough. We recently went through them for a 16 day trip to Vietnam, including a number of stops, tours, flights and transfers through Ho Chi Minh City, Hue, Hoi An, Hanoi, Sapa and Ha Long Bay.

Everything worked so smoothly, from the initial planning, where Long worked with us to develop an itinerary that matched with what we wanted to do, to the practical support on the ground in Vietnam. The one slight hiccough we had (a bus picking us up 45 mins late) was resolved almost immediately by Evelyn in the KimKim team, despite it being 6am, and had no knock-on impact on our journey.

Our guide in Ho Chi Minh City, Phuc, was so organised and knowledgeable about the city, and we really appreciated his flexibility in showing us places that weren’t necessarily in the original itinerary. In Hue and Hoi An, Loi brought the richness of the deep history of the cities to life. Chao in Sapa gave us a real insight into local cultures, and Khuê in Hanoi was so lovely with us and our parents, who joined for part of the holiday.

The team is responsive, helpful, polite and knowledgeable. We would have no hesitation at all using KimKim or Realistic Asia again in the future.

Activity Review
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

One of the highlights of the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 14, 2024
Dear Bryony, Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a wonderful experience on your 16-day trip through Vietnam. It's fantastic to know that everything went smoothly and that our team could provide the support you needed, from the initial planning stages with me to the on-the-ground assistance in Vietnam. We're glad that the minor hiccup with the bus was promptly resolved by Evelyn and that it did not affect your journey. It's... Read more

Dear Bryony,

Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a wonderful experience on your 16-day trip through Vietnam. It's fantastic to know that everything went smoothly and that our team could provide the support you needed, from the initial planning stages with me to the on-the-ground assistance in Vietnam.

We're glad that the minor hiccup with the bus was promptly resolved by Evelyn and that it did not affect your journey. It's great to hear that you enjoyed the flexibility and knowledge of our guides—Phuc in Ho Chi Minh City, Loi in Hue and Hoi An, Chao in Sapa, and Khuê in Hanoi. They all take great pride in sharing the beauty and culture of Vietnam with our guests.

Your feedback about the responsiveness, helpfulness, and politeness of our team means a lot to us. We always strive to create memorable and seamless travel experiences, and we're delighted that we could achieve this for your trip.

We look forward to the opportunity to assist you with future travels. Thank you once again for choosing KimKim and Realistic Asia!

Best regards,
Long & Evelyn

Ashley was a great support, she was always on...
Vietnam | Apr 30 - May 4, 2024

Burcu
Burcu D.
Japan | Reviewed on May 10, 2024

Ashley was a great support, she was always on top of everything always checking on us and very quick in return to our requests. Amazing! Totally recommend

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 10, 2024

Dear Burcu,

Thank you so much for taking the time to write us feedback. I am so glad to read that your family enjoyed and had an unforgettable memory in the North of Vietnam.

We would love to welcome you back in the future to explore more destinations in Vietnam, and I will be here and more than happy to assist you!

Thanks once again for letting us plan your Vietnam trip. It was such a pleasure working together with you.

Best wishes!
Ashley

Great tour
Vietnam | Apr 26 - May 8, 2024

I
Ileana U.
the Netherlands | Reviewed on May 10, 2024
Everything was amazing, the tour guides and drivers were very good, kind and very thorough.
The only feedback that we have, is to improve on the hotels, the location and quality could be better for some of the locations .
Also the street food tour, got us sick, the bike ride was great, but the street food is too much for foreigners. Thanks so much Read more

Everything was amazing, the tour guides and drivers were very good, kind and very thorough.
The only feedback that we have, is to improve on the hotels, the location and quality could be better for some of the locations .
Also the street food tour, got us sick, the bike ride was great, but the street food is too much for foreigners.

Thanks so much

Hotel Reviews
Victory Cruise - Bai Tho Group
Authenticity & Character
Location
Staff
Cleanliness & Comfort
New Livitrans Train
Authenticity & Character
Location
Staff
Cleanliness & Comfort
There were cockroaches and the toilets were terrible, and they don't change the bedding . Very bad experience .
Hoi An Rose Garden Hotel
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The staff made this place very good, the hotel is average, however the customer service by the staff makes the the experience a lot better
Elios Saigon Hotel
Location
Terrible
Staff
Cleanliness & Comfort
La Sante Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thanh Lich Hotel
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Niche d'Angkor Boutique
Siem Reap

Excellent hotel, location and hotel and great staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Halong Bay - Train to Hue
Halong Bay - Train to Hue
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Small Group tour)
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Small Group tour)
Ho Chi Minh City
Quality of Experience
Lo
Food
Guides, Drivers and Staff
Transport
Hanoi - City tour full day
Hanoi - City tour full day
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh - Hanoi
Hanoi - Ninh Binh - Hanoi
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue City tour
Hue City tour
Hue
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels and Ho Chi Minh City Tour
Cu Chi Tunnels and Ho Chi Minh City Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue - Marble Mountains - Hoi An
Hue - Marble Mountains - Hoi An
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Buffet Dinner with Apsara dance show
Buffet Dinner with Apsara dance show
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An - Cam Thanh Coconut Village - Tra Que Village
Hoi An - Cam Thanh Coconut Village - Tra Que Village
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly to Ho Chi Minh City
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Siem Reap: Explore Angkor Complex Temples
Siem Reap: Explore Angkor Complex Temples
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day city tour to visit Hoi An Ancient Town
Half day city tour to visit Hoi An Ancient Town
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on May 11, 2024

Dear Ileana and Zoe,
Thank you so much for trusting me and taking your valuable time to write a review. I'm so happy to hear you had a wonderful experience with us. Please reach out to me if you plan on travelling to Vietnam next time or anywhere in the Indochina. I am always here to support you.
Warmest regards,
Huyen Nghiem (Ms)

Kimkim does it again! Trip of a lifetime!
Vietnam | Apr 4 - Apr 18, 2024

D
Diana O.
Ferndale, MD | Reviewed on May 05, 2024
Once again KimKim has come through with an amazing trip! Our local specialist in Vietnam, Doris, designed a perfect 15 day family adventure in Vietnam and Cambodia. Doris filled our journey with excursions and experiences that perfectly balanced nature, culture, history and local life. We were able to enjoy both the bustling cities and the remote countryside villages of this beautiful country and meet artisans and locals along the way. We always felt warmly welcomed by our various local... Read more

Once again KimKim has come through with an amazing trip! Our local specialist in Vietnam, Doris, designed a perfect 15 day family adventure in Vietnam and Cambodia. Doris filled our journey with excursions and experiences that perfectly balanced nature, culture, history and local life. We were able to enjoy both the bustling cities and the remote countryside villages of this beautiful country and meet artisans and locals along the way. We always felt warmly welcomed by our various local guides, and we also had plenty of time to explore on our own, with Doris on call with we had any questions or needed advice. We loved every place and every experience on land and water from riding on the back of motorbikes through the truly local areas of Ho Chi Minh City to wandering the winding alleys of old Hanoi, to riding in army jeeps past water buffalo and water lotus in the countryside of Hoi An, to exploring the jaw dropping ancient temples of Siem Reap. It was truly the trip of a lifetime.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on May 08, 2024

Dear Diana and Oboler Family,

Thank you so much for your wonderful review! I'm delighted to hear that you had such an amazing 15-day family adventure and felt warmly welcomed throughout your journey in Vietnam and Cambodia.

Thank you once again for choosing to travel with us. I wish your family all the best in life. My team and I will look forward to welcoming your family back one day! Until then, stay safe and see you!

Best regards,
Doris

Hello, I would like to share my comments abou...
Vietnam | Apr 19 - Apr 28, 2024

LENA
LENA P.
Greece | Reviewed on May 04, 2024
Hello, I would like to share my comments about our Vietnam trip.
Overall, our Vietnam trip was a delightful experience, and everything went seamlessly according to the plan.
The local agent was good, the drivers were very good. The guides were nice/polite and eager to help. Maybe they should be more knowledgeable. Their English level was rather poor.
One thing that spoiled our trip was the Hotel in Hanoi. Despite spending our last two days in a beautiful little place, our accommodation was... Read more

Hello, I would like to share my comments about our Vietnam trip.
Overall, our Vietnam trip was a delightful experience, and everything went seamlessly according to the plan.
The local agent was good, the drivers were very good. The guides were nice/polite and eager to help. Maybe they should be more knowledgeable. Their English level was rather poor.
One thing that spoiled our trip was the Hotel in Hanoi. Despite spending our last two days in a beautiful little place, our accommodation was subpar
One thing that I recommend is for the travel agents to be more specific about the hotels/list, provide at least two options, and let the clients decide. I booked the hotels without knowing the exact level/price of each hotel. I have made clear that we wanted 4/5 star hotels.
Hue, Ha Long Bay, and Hoi An were unique experiences. We particularly enjoyed the Ecolodge at Mai Chau; it was an excellent idea. Additionally, the cruise was excellent.
Thank you,
Lena Pateraki

Hotel Reviews
Mai Chau Ecolodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lalita Boutique & Spa Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise Sails Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pilgrimage Village Hue
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi - Mai Chau
Hanoi - Mai Chau
Mai Chau
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Bay - Hanoi - Fly to Hue
Halong Bay - Hanoi - Fly to Hue
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Hoi An Ancient Town
Visit Hoi An Ancient Town
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue- My Son Holy Land - Hoi An
Hue- My Son Holy Land - Hoi An
Hoi An
Food
Guides, Drivers and Staff
Transport
Hanoi Culture & Walking Tour
Hanoi Culture & Walking Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mai Chau - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip
Mai Chau - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on May 10, 2024
Dear Lena, Thank you for your wonderful review! It was truly a pleasure to accompany your family on the trip to Vietnam. I'm delighted to hear that you had such a fantastic experience and that everything went smoothly. I'm grateful for your recommendations as well. As you may recall, I provided a list of hotel options for your family's consideration in the general chat box, and I'm glad that your son and daughter were able to finalize the hotel list based on that. Once again, thank you for... Read more

Dear Lena,

Thank you for your wonderful review! It was truly a pleasure to accompany your family on the trip to Vietnam. I'm delighted to hear that you had such a fantastic experience and that everything went smoothly.

I'm grateful for your recommendations as well. As you may recall, I provided a list of hotel options for your family's consideration in the general chat box, and I'm glad that your son and daughter were able to finalize the hotel list based on that.

Once again, thank you for choosing to travel with us. I wish your family all the best in life, filled with many more memorable and enjoyable trips ahead. Our country will always welcome your family back someday!

Best regards,
Doris

Ashley did a great job for us.From planning ...
Vietnam | Mar 31 - Apr 21, 2024

G
Gerrit W.
Canada | Reviewed on Apr 30, 2024

Ashley did a great job for us.
From planning the trip, to the necessary paperwork. And once we were in Vietnam she was very attentive to our needs. She made sure all arrangements were followed through and met expectations.
Her involvement really allowed us to fully enjoy our trip to Vietnam!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 30, 2024

Dear Gerrit,
Thank you so much for the kind words! I truly appreciate you taking the time to share your experience. There's nothing better than knowing I was a part of your memorable trip to our country Vietnam.
Thanks again for choosing us and for sharing your feedback. We'd love to assist you in planning your next Vietnam adventure whenever you're ready!
Warmest,
Ashley

Ha Giang Loop Tour - Great overall experience!
Vietnam | Apr 22 - Apr 27, 2024

D
Dylan M.
Newark, NJ | Reviewed on Apr 29, 2024
I wanted to do a motorbike tour of the Ha Giang loop but was feeling very overwhelmed by all the different tour operators online. I was very worried about having a bad experience, as i had seen reviews of people who went on bad tours. Thankfully, I reached out to KimKim and Ashley helped me to book the perfect tour! I let her know what I was looking for, and she got me set up with a great tour group. She also fully managed my travel to and from Ha Giang, making the whole trip totally... Read more

I wanted to do a motorbike tour of the Ha Giang loop but was feeling very overwhelmed by all the different tour operators online. I was very worried about having a bad experience, as i had seen reviews of people who went on bad tours.

Thankfully, I reached out to KimKim and Ashley helped me to book the perfect tour! I let her know what I was looking for, and she got me set up with a great tour group. She also fully managed my travel to and from Ha Giang, making the whole trip totally stress free. She was very responsive to any questions I had, and also reached out independently to make sure things were going well. Overall a great experience!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 30, 2024

Dear Dylan,
Thank you so much for your kind words and for taking the time to share your amazing feedback with us! We are absolutely delighted to hear that you had a perfect Ha Giang Loop Tour. We always strive to make the booking process as smooth and stress-free as possible, and I'm glad you found it that way.
Thanks once again for letting us plan your adventure to Ha Giang. We'd love to welcome you back on another adventure in Vietnam or Thailand😉.
Best wishes!
Ashley

Our trip to Vietnam was amazing. The travel ...
Vietnam | Dec 23 - Jan 6, 2024

A
Amy P.
Point Pleasant, NJ | Reviewed on Apr 28, 2024

Our trip to Vietnam was amazing. The travel agents from Asia Aventura were great. Our trip was seamless. We were there for 14 days and visited Hanoi, Ninh Binh, Ha Long, Hoi An, Quy Nhon and Saigon. There was some overlap with the cooking classes and a trip to the coconut groves in Hoi An and Saigon which was a little disappointing, but it did not take away from the overall trip at all. We would definitely use Asia Aventura again for our next trip to Vietnam. Thank you!!

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Apr 29, 2024

Dear Amy,
Thank you very much for your honest feedback. I highly appreciate that you took the time to provide detailed feedback, which is very important to me for continuing to improve our services. I am very happy to know that your family had a great time here.
We are looking forward to welcoming your family back to discover the remaining parts of Vietnam.

Best regards,
Huyen Nghiem (Ms)

Ms Ngoc Bich / Jade is a perfect guide
Vietnam | Apr 14 - Apr 19, 2024

A
amar j.
South Africa | Reviewed on Apr 26, 2024
Ms Ngoc Bich / Jade is a perfect guide.
She is kind and helpful Read more

Ms Ngoc Bich / Jade is a perfect guide.
She is kind and helpful

Hotel Reviews
Silk Path Boutique Hanoi

The Hotel has an excellent location in the center near the lake.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Erina Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Street Food Walking Tour
Hanoi Street Food Walking Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Hanoi Half Day City Tour
Morning Hanoi Half Day City Tour
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Cycling At Viet Hai Village – Kayaking & Swimming (Erina Cruise)
Cycling At Viet Hai Village – Kayaking & Swimming (Erina Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Dark & Bright Cave – Disembarking cruise (Erina Cruise)
Visit Dark & Bright Cave – Disembarking cruise (Erina Cruise)
Ha Long Bay

One of the cave was closed

Quality of Experience
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Erina Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Erina Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 27, 2024

Dear Amar,
Thank you so much for your feedback. We are very thrilled to hear that your family enjoyed your short break in our Northern area.
Thanks for your kind words about Jade, she remembers you and sends her warm regards.
We’re very grateful for customers like you and hope to see your family again!
Warmest,
Ashley

Fantastic Vietnam with great travel organazation
Vietnam | Apr 10 - Apr 24, 2024

C
Christina N.
the Netherlands | Reviewed on Apr 26, 2024
We are very impressed with the travel organization and all guides who were very imformative and sociable. The two guides we spent the most time with: Lam in the south and Hiep in the north were really helpful and personable, and we really liked spending time with them. They were both very flexible, and adjusted the program to fit our needs when necessary.
The program was intense, but we enjoyed all parts. The highlights were Pu Luong Nature Reserve, Ninh Binh and Halong Bay. Read more

We are very impressed with the travel organization and all guides who were very imformative and sociable. The two guides we spent the most time with: Lam in the south and Hiep in the north were really helpful and personable, and we really liked spending time with them. They were both very flexible, and adjusted the program to fit our needs when necessary.
The program was intense, but we enjoyed all parts. The highlights were Pu Luong Nature Reserve, Ninh Binh and Halong Bay.

Hotel Reviews
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bamboo Eco Village
Can tho
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi HM Boutique
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Boutique Garden
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swan Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Betel Garden Villas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City - Cai Be - Vinh Long - Can Tho
Ho Chi Minh City - Cai Be - Vinh Long - Can Tho
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

We spent some time with a very lovely family who helped celebrate my husband´s birthday.

Can Tho - visit floating market then drop off Can Tho airport for a noon flight to Danang then transfer to Hoian
Can Tho - visit floating market then drop off Can Tho airport for a noon flight to Danang then transfer to Hoian
Can Tho
Hue - Hanoi
Hue - Hanoi
Vietnam
Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi
Visit Tra Que Village & Hoi An City Tour
Visit Tra Que Village & Hoi An City Tour
Hoi An

Great farm visit, cooking class and a bonus massage.

Cu Lao Cham Snorkeling (Join in a group) - Then transfer to Hue
Cu Lao Cham Snorkeling (Join in a group) - Then transfer to Hue
Vietnam
Forbidden Purple City - Royal Tombs
Forbidden Purple City - Royal Tombs
Vietnam
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on May 24, 2024

Hi Christina,
Thanks a lot for yout kind words, I'm happy that both of you were enjoyed the trip with us! I will definitely share your feedback to our team, especially Lam & Hiep so that they know you appreciate their effort!

Look forward to welcoming you again soon!

Best wishes,
Camellia

Why travelers love kimkim

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.