Kimkim Trip Reviews for Vietnam

4.9
Based on 393 ratings
Read 393 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Seamless Travel Experience
Vietnam | Jan 2 - Jan 5, 2024

B
Brenda M.
Canada | Reviewed on Jan 25, 2024
Hien did a great job organizing a trip for our family of four. We were able to visit and explore all the places we were interested in, and within a reasonable time frame. Hien took into consideration the age of our kids and suggested a travel route that was enjoyable and not tiring. Hien was great at communicating and making changes when we needed it. The guides that Hien used were knowledgeable, friendly, patient, and accommodating. Overall, we were happy with the whole arrangement from... Read more

Hien did a great job organizing a trip for our family of four. We were able to visit and explore all the places we were interested in, and within a reasonable time frame. Hien took into consideration the age of our kids and suggested a travel route that was enjoyable and not tiring. Hien was great at communicating and making changes when we needed it. The guides that Hien used were knowledgeable, friendly, patient, and accommodating. Overall, we were happy with the whole arrangement from beginning to end.

Hotel Review
Phong Nha Lake House Resort
Phong Nha
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 25, 2024

Dear Brenda,

Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam with your family and that everything went smoothly. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!

With my best regards,
Hien

2024 Try Not to Forget to Remember Vietnam Ad...
Vietnam | Jan 11 - Jan 22, 2024

Joe
Joe S.
Austin, TX | Reviewed on Jan 24, 2024
2024 Try Not to Forget to Remember Vietnam Adventure Read more

2024 Try Not to Forget to Remember Vietnam Adventure

Hotel Reviews
Peridot Grand Luxury Boutique Hotel
Hanoi

A luxury hotel right in the middle of the Old Quarter Hanoi. The food, service and amenities (pool, bar) were first rate. The rooms were quiet and dark with mini-fridge, two bathrooms, and comfortable bed.

Authenticity & Character
Modern hotel with all the bells and whistles.
Location
Perfect for assessing the Old Quarter and several major tourist sites.
Staff
Always friendlly and willing to help you. Good English skills.
Cleanliness & Comfort
Daily room service and comfortable furniture.
Stellar of the Seas
quảng ninh

We were looking forward to our trip to Ha Long bay but were disappointed in the number of ships in our area and the boat staff trying to squeeze us for more money. The cocktails were weak and overpriced and the wine likewise. I asked for a cafe latte for breakfast and was told that would be an additional cost. Tried going to the upper deck for the sunset and cocktails but their was blaring thumbing techno music that totally ruined the experience. I complained to the bartender/DJ but nothing was done. Left after 15 minutes. Our second floor room with balcony was nice and quiet respite from the rest of the boat. We went kayaking and swimming off the back of the boat. We would have done better with a smaller boat and more sedate, refined feel to it. We were fed like hogs but I didn't go to Ha Long bay to just eat all the time. Seeking a beautiful, quiet and reflecting natural experience not a techno music festival.

Authenticity & Character
A large, loud boat in what should be a quiet, peaceful and relaxing setting is not what we were expecting. We whould have specified a smaller more intimate boat even if it cost more money.
Location
The big boats like the Stellar have to stay in designated deep water areas surrounding by dozens of other similar boats. For us it was not a special experience in a national park.
Staff
Merlin our waiter was quite helpful and personal. Other staff was always trying to get a few more dongs out of us.
Cleanliness & Comfort
Our room with balcony was nice.
Almanity Hoi An Wellness Resort
Hoi An

One of our favorite hotels on the trip. Staff very welcoming and helpful. Our room was nice and quiet with a room overlooking the beautiful pool which we swam in every day. The bed was comfortable and the room had a minibar with sink and coffee maker. The breakfast buffet was great and the staff even brought out a small birthday cake for me accompanied by a Happy Birthday chorus one morning! the hotel had bikes to use and we rode to the beach one morning. Good location to the historic area also with just a few blocks to walk. We had one hour of free massage available per day but we only used it once.

Authenticity & Character
Quiet setting considering there was ongoing construction right next door.
Location
Short walk to the historic area and a short bike ride to the beach.
Staff
Pregnant young waitress in restaurant with 5-year old son was exceptionally nice.
Cleanliness & Comfort
Loved the pool!
The Myst Dong Khoi
Ho Chi Minh City

Also one of our favorite hotels of the trip. Beautiful wood furniture in the room with a balcony from which we could see the Saigon river. The rooftop pool and bar were very cool and we went swimming every afternoon. Good location for shopping and helpful staff.

Authenticity & Character
Loved all the hand-carved wooden furniture and rooftop bar and pool.
Location
Within walking distance of major shopping areas and best restaurants.
Staff
Very helpful with service and drinks on the rooftop.
Cleanliness & Comfort
The room and pool area.
Pu Luong Retreat
Thanh Hoa

This was our least favorite hotel of our trip. We were expecting a quiet rural setting i.e. "Retreat", but what we got was a frustrating and aggravating room (306) located at the perimeter of the resort next door to a loud noisy bar/restaurant playing thumping techno music all Saturday night and even Sunday morning! Also our balcony view included a new resort down the hill with bright Christmas lights shining in our room all night. Our room was furthest from the restaurant and bar and the wet, poorly lit sidewalk and bridges presented a challenge for this 70-year old couple. The rain made the up and down sidewalks quite slippery and we worried about falling. Our room was also close to the main road and we could hear trucks and traffic all day and night. The restaurant asked that you give them one hour notice for grilled fish or chicken which seemed unreasonable. We went to a next door restaurant the second night and had a delicious meal at half the price. Dac San Pu Luong. We could hear the frogs croaking and the insects singing minus the techno music. When we went on a hike with Peter we passed a very nice hotel (Homestay Anh Bong) off the main road with a nice pool and restaurant that looked far better.

Authenticity & Character
Nice pool and rooms with lush grounds but the noise was a deal breaker.
Location
Our room (306) was at the perimeter of the resort and there was a bar/restaurant playing loud thumping techno music all Saturday night and Sunday morning. We were also next to the road with out traffic noise. Bright Christmas lights from a resort down the hill shined into our room all night.
Staff
I complained about the noise but there was nothing they could do.
Cleanliness & Comfort
Rooms were otherwise comfortable. No mini-refrigerators.
Activity Reviews
Transfer to Pu Luong Nature Reserve & Hike
Transfer to Pu Luong Nature Reserve & Hike
Vietnam

Long drive to Pu Luong Reserve (>4 hours) but interesting stops along the way. Peter was very helpful showing us around the Pom Coong village. Big lunch there. Enjoyed watching the native weavers at work and bought a couple of weavings. Walked around the rice fields and saw the village folks going about their business.

Quality of Experience
Out of the busy city and into the countryside! Interesting people, food, textiles, and villages.
Food
Great food for lunch!
Guides, Drivers and Staff
Peter excellent showing us around, answering our questions and creating experiences.
Transport
Always had water in the car.
Hidden trails of Pu Luong (Don village)
Hidden trails of Pu Luong (Don village)
Pu Luong Nature Reserve

Mildly challenging hike on mostly developed roads seeing mountains, rural areas and villages. Some good overlooks. Saw a snake that was both venomous and poisonous. Visited with an elderly woman weaving and bought a couple of weavings. Ate big lunch at a villager's home. Peter was quite helpful and patient with us old folks.

Quality of Experience
Nice to get out and stretch our legs and see the countryside.
Food
Fresh, delicious, local food
Guides, Drivers and Staff
Peter was an excellent guide providing information, creating experiences, and taking photos.
Transport
Pu Luong Natural Reserve - Hanoi
Pu Luong Natural Reserve - Hanoi
Pu Luong Nature Reserve

more scenic drive back to Hanoi than on the way to Pu Luong. Stopped at an elementary school and were swarmed by 5th graders eager to try out their English. Stopped and saw some water mills. Stopped for coffee and pho for lunch.

Quality of Experience
It may have been a prearranged setup but having the school children run out of the school and embrace us was a pretty cool experience.
Food
more pho but also tried a boiled duck egg.
Guides, Drivers and Staff
Peter finds and creates amazing experiences.
Transport
Ha Long Bay - Lan Ha Bay (Stellar of the Seas)
Ha Long Bay - Lan Ha Bay (Stellar of the Seas)
Vietnam

We were really looking forward to our visit to Ha Long Bay but were disappointed in the number of large boats in our area, the overpriced, weak cocktails and drinks, and the loud techno music blaring on the rooftop bar when were hoping to have a peaceful sunset experience. The food was plentiful and tasty and the service first rate. Our room was quite nice with a balcony after we paid for an upgrade. We went kayaking but the crew staff made us take off our water shoes so we couldn't get out on barnacled shore to swim. We were able to swim from the boat in the bay and we made the crew staff nervous swimming too far from the boat. We did use the boat pool to relax in after our bay swim. I think we may have misled Minh when we mentioned swimming as a priority in our trip to Ha Long Bay. She probably thought we meant an onboard swimming pool when we meant open water swimming. A smaller cruise boat without a pool would have provided a more intimate experience and perhaps get us away from all the crowds of large boats. I was irritated when I asked for a cafe latte for breakfast and was told it would cost extra. The row boat trip to the caves were interesting.

Quality of Experience
We like the kayaking, open water and pool swimming, and the boat trip to the caves. We hated the expensive weak cocktails and the loud techno music on the rooftop.
Food
too much delicious food! Couldn't believe they asked me to pay extra for a cafe latte' for breakfast!
Guides, Drivers and Staff
Our personal waiter Merlin was quite pleasant and helpful.
Transport
On time, water in the car. We stopped at a pearl factory/tourist trap that was interesting. We bought a couple of earrings that my wife loves.
Lan Ha - Tuan Chau Harbour (Stellar of the Seas Cruise) - Return to the airport
Lan Ha - Tuan Chau Harbour (Stellar of the Seas Cruise) - Return to the airport
Vietnam

Enjoyed the rowboat visit to the caves in the morning.

Quality of Experience
Food
wanted extra money for a cafe latte' for breakfast.
Guides, Drivers and Staff
picked us up on time and got us to the airport ahead of schedule.
Transport
Tra Que vegetable village - Hoian walking tour half day
Tra Que vegetable village - Hoian walking tour half day
Hoi An

We skipped the vegetable village and only did the Hoian walking tour. It was okay but our guide was not very inspiring and we had tired of looking at pagodas and old shrines. Probably more about us than her. She took us to a few of her favorite shops..a tailor, lantern maker, and clothing. No real deals to be made. We had a coffee together and she took a photo of us on the bridge. We had another big lunch which was excellent. Spent the rest of the afternoon shopping and went home for a late afternoon swim at the hotel.

Quality of Experience
helpful guide and tour.
Food
good but nothing special
Guides, Drivers and Staff
Transport
Ho Chi Minh city - Vespa tour after dark
Ho Chi Minh city - Vespa tour after dark
Ho Chi Minh City

Loved this activity! Our drivers and guides Vic and Kim (?) spoke English quite well and seemed to enjoy showing us all the different foods and places. Fun diving into all the motorcycle traffic on the back of a Vespa and flowing along.

Quality of Experience
Interacting with the cooks and guides at the different food stops.
Food
small food stalls
Guides, Drivers and Staff
Very enthusiastic about their city, food, and people.
Transport
Zipping along in the sea of motorcycles.
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

We first met Peter our guide and he was amazing. We visited a small village outside Hanoi and met Dr. Du a retired orthopedic surgeon at his home. We talked for quite a while using Peter as our interpreter. My wife and I are both physicians and found him interesting. He had been a physician in the North Vietnamese Army during the American War and had been shot in the head by an American soldier. It left him unable to perform as an orthopedic surgeon but he continued to work as a physician and teacher in Vietnam after the war. He had no animosity toward Americans and was happy we had come to visit Vietnam. We took a walking tour of his village (it was lightly raining and not good for bicycle riding. We enjoyed visiting the marketplace and temple but were less interesting in seeing some of the homes of famous leaders and soldiers. We helped prepare pork spring rolls with his wife and daughter and ate Bun cha for lunch. That was a fun and hands on experience. We also did a few shots of rice wine. :) In the afternoon we toured the Literature Temple and Tran Quoc pagoda with Peter. That was interesting and beautiful. We saw the John McCain memorial at a nearby lake. Peter stopped at a shop where disabled folks made and sold weavings and other products. We bought a few souvenirs and drank egg coffee for the first time. Saw a water puppet show at the end of the day that was entertaining. it was a great day that exhausted us with all the walking (we were still jet lagged ) but we could have skipped all the historical sights in the outlying village.

Quality of Experience
Peter.
Food
the lunch cooked at Dr. Du's house was delicious!
Guides, Drivers and Staff
Peter was great at explaining all the sights, providing real experiences, and a great photographer also!
Transport
Hip (? spelling) was quite good, timely, and provided daily water.
Cu Chi tunnels - HCMC highlights
Cu Chi tunnels - HCMC highlights
Ho Chi Minh City

Our guide Mr. Nam spoke very good English and provided good historical information as we toured the tunnels, Liberation Palace, and the War Remnants Museum. Seeing the elaborate tunnels and traps the Viet Cong had built during the American War showed how resilient and innovative the Vietnamese fighters were and brought home the stark harshness and cruelty of war. Touring the War Remnants Museum showing horrifying photos of massacred and mutilated VC soldiers , women and children, all reportedly at the hands of American soldiers and bombs, made me feel shameful as an American. Definitely a one sided view of the war but there was enough cruelty to go around for both sides. Visiting the Liberation Palace refreshed my memory of the end of the South Vietnam regime.

Quality of Experience
The Cu Chi tunnels, Liberation Palace, and War Remnants Museum is a must see for those who seek a deeper understanding of the Vietnam/American War. We skipped the big church and Post Office.
Food
Great lunch at a Ho Chi Minh restaurant.
Guides, Drivers and Staff
Mr. Nam was great as was the driver.
Transport
Reliable with cold water available.
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Nov 12, 2024
Hi Joe, I want to express my sincere gratitude for your detailed feedback on the daily activities and all the hotels. It has provided me with a lot to consider in revising my list and creating a much more interesting itinerary for future travelers. Your comments about the Stellar of the Seas Cruise and Pu Luong Retreat are highly valued. It is essential for me and my team to incorporate them into the itinerary only where suitable and for those with corresponding interests. I want to share... Read more

Hi Joe,

I want to express my sincere gratitude for your detailed feedback on the daily activities and all the hotels. It has provided me with a lot to consider in revising my list and creating a much more interesting itinerary for future travelers.

Your comments about the Stellar of the Seas Cruise and Pu Luong Retreat are highly valued. It is essential for me and my team to incorporate them into the itinerary only where suitable and for those with corresponding interests.

I want to share something with you that I should have mentioned earlier to avoid the unpleasant experiences. It concerns the cruise: I remember you mentioned that you wanted to swim in the Bay. Unfortunately, the only area where swimming is allowed is Lan Ha Bay, which is also the route of the Stellar of the Seas. There is another place called Titov Island, but it tends to be very crowded. Additionally, the crew members on Stellar of the Seas should have informed you about the area where you could swim instead of asking you to remove your water shoes. Most cruises on this Lan Ha Bay route are new and quite large, and some even offer a swimming pool on board, but that wasn't the reason I chose this one. I simply discovered that this vessel had received a lot of positive feedback from our previous travelers, and I thought it would be suitable for you as well. I apologize for not mentioning the specific area where you could swim, and I will definitely share your feedback with the cruise so that they can improve their service immediately.

Regarding Pu Luong Retreat, I will also consider using this place in the near future. Pu Luong is indeed a tranquil area, but with a new wave of travelers coming to this place, rapid developments could sometimes lead to unsustainability. We are working hard to educate the local people and looking for places far from the crowds to introduce people to the real aspects of Pu Luong, as it is truly worth visiting. Your feedback is extremely valuable to us in our efforts to do better things for the Pu Luong community and tourism. Thank you so much!

Thank you for choosing us for your Vietnam holiday. It was a pleasure to have you and June as our guests! I trust that we will provide you with even better experiences if you ever come back here!

Best wishes,
Minh

Minh was great in helping us plan out trip! ...
Vietnam | Dec 27 - Jan 17, 2024

Susan & Bob
Susan & Bob M.
Roanoke, VA | Reviewed on Jan 23, 2024
Minh was great in helping us plan out trip! All activities were superb and most lodgings. We love KimKim and highly recommend! Read more

Minh was great in helping us plan out trip!

All activities were superb and most lodgings. We love KimKim and highly recommend!

Hotel Reviews
Avana Retreat
Hoa Binh
Authenticity & Character
Worth everything to enjoy this experience!
Location
Loved our villa!
Staff
Staff was totally exceptional!!!
Cleanliness & Comfort
Tam Coc Garden Resort
Hoa Lu District, Ninh Binh Province
Authenticity & Character
Location
Staff
Had issues with their understanding gluten free.
Cleanliness & Comfort
The L’Amour Junk

Great experience!!

Authenticity & Character
Location
Staff
Staff, everyone was superb and exceeded our expectations!!!
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam

Over this hotel, wish all lodging were to this standards, most were.

Authenticity & Character
Location
Staff
Exceptional and really great with gluten free!!!!
Cleanliness & Comfort
We had to switch rooms when we arrived but the staff & hotel were totally GREAT!
Can Tho Ecolodge
Can Tho

Issues with restaurant. Gluten free and menu issues with lack of understanding regarding our questions about the food. Language issue primarily.

Authenticity & Character
Location
Staff
Bad experience with massage, rough treatment and got the feeling she did not want to be there doing the massage. Above restaurant issues noted.
Cleanliness & Comfort
Mango Bay Phu Quoc

This hotel was not a good fit at all for us. We request king beds or 2 beds throughout our trip - this was neither. It was not central air, bathroom outside. I have breathing issues and we never assumed this would be an issues. Kimkim could not help us with a different property so we found our own property and transferred the next night. The toll away bed they brought in at a different villa was not suitable for my husbands back. This was a total disappointment. We loved where we transferred to and we’re able to solve our own issue .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Above noted
Activity Reviews
A full day explore the rural life in Hanoi
A full day explore the rural life in Hanoi
Hanoi

This was amazing due to our guide which was different than planned, thank good ness we had a different guide. Only wished we had been able to switch to him for that day on. His name was: Hiep Nguyen +84 98 671 02 34

Quality of Experience
Food
Amazing experience at the lady’s home!!!
Guides, Drivers and Staff
Transport
Hanoi - Hoa Binh: Avana Retreat
Hanoi - Hoa Binh: Avana Retreat
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Ha Long Bay - Bai Tu Long Bay - Cap La (with L'Amour Junk)
Ninh Binh - Ha Long Bay - Bai Tu Long Bay - Cap La (with L'Amour Junk)
Vietnam

This was truly a one of a kind experience! They exceeded all of our expectations from the food to all activities. I am only filling out this one with pictures to be all inclusive of all activities❤️

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Tra Que Village & Hoi An City Tour
Visit Tra Que Village & Hoi An City Tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Can Tho - visit floating market and explore around Can Tho
Can Tho - visit floating market and explore around Can Tho
Can Tho
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phu Quoc Island Getaway
Phu Quoc Island Getaway
Phu Quoc
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scuba Diving Day in Phu Quoc
Scuba Diving Day in Phu Quoc
Phu Quoc

This day I did the mud baths while Bob did scuba so both were great experiences!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Feb 29, 2024

Hi Susan,

Thank you so much for all your valuable feedback and amazing photos. I love to see your Facebook everyday, indeed!

I also appreciate your feedback on the unsuitable hotels. I think we will learn a lot from this experience and be more careful in our selection in the future. Thank you for your constructive feedback, and we are glad that we were able to share a small part of the costs with you. I hope to welcome you and your family back to Vietnam soon!

Ashley stayed in constant touch. That was gre...
Vietnam | Jan 9 - Jan 21, 2024

R
Raj I.
Tustin, CA | Reviewed on Jan 22, 2024
Ashley stayed in constant touch. That was great. Guides were ok. We booked a couple of tours on our own and found the guides from other companies were better. Especially disappointed with the guide in Sapa, she did not show up to welcome us like in all other cities for her personal reasons. Due to the weather the tour was quite short. No one can predict the weather, so we understand that. But during that such short tour, she was constantly handling her own issue over the phone. We were not... Read more

Ashley stayed in constant touch. That was great. Guides were ok. We booked a couple of tours on our own and found the guides from other companies were better. Especially disappointed with the guide in Sapa, she did not show up to welcome us like in all other cities for her personal reasons. Due to the weather the tour was quite short. No one can predict the weather, so we understand that. But during that such short tour, she was constantly handling her own issue over the phone. We were not the priority. Only the driver showed up at train station who did not speak English.
Overall good experience.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 23, 2024

Hi Raj,
Thank you so much for taking the time to share your feedback with us.
We are happy to hear that you enjoyed the trip overall. Sorry for your unhappy experience in Sapa. I reported this to our team to make improvements and I promise this will not happen to our future travelers. Thank you again for your kindness and insights. I appreciate it and am so grateful for that!
Best,
Ashley

Best pilgrimage back to my homeland!
Vietnam | Dec 26 - Jan 5, 2024

D
Dawn S.
Los Angeles, CA | Reviewed on Jan 15, 2024

What an amazing pilgrimage to my homeland! The excursions were exactly what we wanted. All of our tour guides were so welcoming and knowledgeable. My adult children and I had a wonderful time. They are seriously considering moving there! I couldn’t have asked for a better trip back to where I was born. Thank you so much!

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Jan 16, 2024

Hi Dawn,

Thank you for your lovely feedback! Your insights are truly appreciated. We're thrilled to hear that you and your family had a wonderful trip coming back to your homeland and were satisfied with the kimkim services. Our team would be delighted to welcome you back in the future, and I'll be here to assist you with pleasure! Thank you for choosing us to plan your Vietnam & Thailand holiday. It was a pleasure to host you and your family!

My best wishes,
Minh.

Recommended 100%
Vietnam | Sep 23 - Oct 14, 2023

F
Felipe C.
the Netherlands | Reviewed on Jan 15, 2024
From the very beginning, Dat was very helpful, knowledgeable and quick to respond. We made a few interactions to make sure that we were planning the trip that we dreamed of, total of three weeks. Changing the hotels, changing the days of the activity, planning the airport pick-up, planning basically everything for us. He accommodated all our needs and requests.
During the trip everything happened according to the expectations. Every activity was as expected and sharp on time.
We had a small...
Read more

From the very beginning, Dat was very helpful, knowledgeable and quick to respond. We made a few interactions to make sure that we were planning the trip that we dreamed of, total of three weeks. Changing the hotels, changing the days of the activity, planning the airport pick-up, planning basically everything for us. He accommodated all our needs and requests.
During the trip everything happened according to the expectations. Every activity was as expected and sharp on time.
We had a small hiccup and Dat quickly addressed the situation so we could enjoy our time.
Overall, the whole experience was very good, we liked the platform, we liked Dat.

Hotel Reviews
La Siesta Hoi An Resort & Spa
Quảng Nam

The laundry needs improvement. But other then that five stars.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Pandora Cruises
Hai Phong

It was ok. The ship needs a little bit of maintenance. The food was ok, nothing special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel des Arts Saigon - MGallery Collection
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pistachio Hotel Sapa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Salinda Resort Phu Quoc Island
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Hoa Lo Prison - Huu Tiep Lake - Vietnam Military History Museum - Ho Chi Minh Complex (S)
Hoa Lo Prison - Huu Tiep Lake - Vietnam Military History Museum - Ho Chi Minh Complex (S)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking To The Ethnic Villages - Y Linh Ho - Lao Chai - Ta Van
Trekking To The Ethnic Villages - Y Linh Ho - Lao Chai - Ta Van
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Black Hmong Villages of Sa Xeng & Sau Chua
Visit Black Hmong Villages of Sa Xeng & Sau Chua
Sapa
Quality of Experience
Guides, Drivers and Staff
Transport
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lan Ha Bay – Viet Hai Village – Van Boi Beach (La Pandora)
Lan Ha Bay – Viet Hai Village – Van Boi Beach (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Sightseeing and Food Tour
Hoi An Sightseeing and Food Tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cam Thanh Fishing Village Tour & Basket Boat Ride
Cam Thanh Fishing Village Tour & Basket Boat Ride
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Romantic Dining on Bamboo Raft (N)
Romantic Dining on Bamboo Raft (N)
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels & Ho Chi Minh City Tour
Cu Chi Tunnels & Ho Chi Minh City Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon after dark night food tour
Saigon after dark night food tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

The cooking class if very shallow. We were expecting some more in depth. We basically build the spring rolls.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa
Quality of Experience
Guides, Drivers and Staff
Transport
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jan 22, 2024

Dear Felipe,

Thank you for taking the time to share your experience with us! I am delighted to hear that you have enjoyed your trip to Vietnam. Your feedback is highly appreciated, as it will help us to improve our service in the future to bring more quality experience to our travelers. Once again, thank you so much for trusting us and we hope to see you on the next vacation to Southeast Asia in the future!

Wish you all the best,
Dat

Stress-free planning and travel, experienced travelers may want more freedom
Vietnam | Dec 25 - Jan 7, 2024

Bridgett
Bridgett C.
Longmont, CO | Reviewed on Jan 14, 2024
Ashley did a fantastic job planning our trip and customizing it to align with our needs and interests. On the trip itself, we loved having private transfers everywhere we went - it made the entire process so easy and stress-free. We especially loved our guide in Vietnam. For more experienced travelers like ourselves, I would recommend scheduling more self-guided days than you think you need. By the end of the trip, we were eager to explore on our own more without guides. Overall, we were very... Read more

Ashley did a fantastic job planning our trip and customizing it to align with our needs and interests. On the trip itself, we loved having private transfers everywhere we went - it made the entire process so easy and stress-free. We especially loved our guide in Vietnam. For more experienced travelers like ourselves, I would recommend scheduling more self-guided days than you think you need. By the end of the trip, we were eager to explore on our own more without guides. Overall, we were very happy with our KimKim experience.

Hotel Reviews
Soleil Hanoi Boutique Hotel
Hanoi

Great service! Rooms were a bit small.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was a bit small
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Pandora Cruises
Hai Phong

Cruise ship rooms were in poor shape and food was mediocre. Activities on-board were just okay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rimping Village Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eastin Grand Hotel Sathorn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai full-day city tour by KT
Chiang Mai full-day city tour by KT
Chiang Mai

We enjoyed seeing the temples and market but didn't care for the local factory tours.

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok City tour with Join local Ferry Public cross Chao Phraya river
Bangkok City tour with Join local Ferry Public cross Chao Phraya river
Bangkok
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai Leisure day
Chiang Mai Leisure day
Chiang Mai
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi

This was one of our favorite parts of the trip! Our guide Jade did an amazing job.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day elephant care at Baan Chang Elephant Park - Join group tour
Full day elephant care at Baan Chang Elephant Park - Join group tour
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lan Ha Bay – Viet Hai Village – Van Boi Beach (La Pandora)
Lan Ha Bay – Viet Hai Village – Van Boi Beach (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 15, 2024

Dear Bridgett,
Thank you so much for your kind words and for taking the time to share your detailed feedback with us! I really appreciate your insights. We are so delighted to hear that you and Aaron enjoyed the trip and were happy with kimkim services as well.
Our team would love to welcome you back in the future, and I will be here and more than happy to assist you!
Thanks once again for letting us plan your Vietnam & Thailand holiday. It was such a pleasure hosting you.
My very best <3
Ashley

5 Star Travelling
Vietnam | Dec 25 - Jan 4, 2024

C
Carmen J.
United Kingdom | Reviewed on Jan 14, 2024
This has been a special and an amazing way to spend our honeymoon. Everything went so smoothly and was so easy. Our favourites:
- We loved Hoi An, the old city was so special and loved cycling around it. The hotel was also superb - the best one we stayed in.
- All the trips and tours were great but Ms An definitely stuck out and she was wonderful.
- The vespa food tour in Ho Chi Min was brilliant, we really tried some different foods and Vic & Whiner were very funny and joined us...
Read more

This has been a special and an amazing way to spend our honeymoon. Everything went so smoothly and was so easy.

Our favourites:
- We loved Hoi An, the old city was so special and loved cycling around it. The hotel was also superb - the best one we stayed in.
- All the trips and tours were great but Ms An definitely stuck out and she was wonderful.
- The vespa food tour in Ho Chi Min was brilliant, we really tried some different foods and Vic & Whiner were very funny and joined us for our meals which made the experience so much better.
- Mekong Delta has been incredible, we've learnt so much & Mr Duc was superb. He is a very funny man and the next tour group is lucky to have him. We did ask him to come to Cambodia with us haha.

Overall we're extremely happy with everything on our trip and Ashley did a fantastic job pulling everything together for us so perfectly, we would thoroughly recommend it to friends and family.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 15, 2024

My dear Carmen,
Thank you so much for your amazing review! I'm over the moon to hear that you and Scott had a perfect honeymoon in my home country. It gives me a happy heart knowing that you would recommend us to your friends and family.
I hope you come back one day to see more of our beautiful country!
All my best for a happily ever after❣️💕!
Ashley

Doris Bùi is an incredible travel consultant....
Vietnam | Dec 26 - Jan 8, 2024

Jo
Jo R.
Australia | Reviewed on Jan 14, 2024
Doris Bùi is an incredible travel consultant. We changed our plans several times and nothing was too hard for her. She worked within our budget and offered alternatives when we needed to change plans. She even met us on our first day and surprised us with a lovely gift. Her organisation skills are fantastic, she checked in with us all the time and arranged wonderful guides and drivers for us. Thank you Doris! You’ve been amazing and gone over and above with our travel plans. Read more

Doris Bùi is an incredible travel consultant. We changed our plans several times and nothing was too hard for her. She worked within our budget and offered alternatives when we needed to change plans. She even met us on our first day and surprised us with a lovely gift. Her organisation skills are fantastic, she checked in with us all the time and arranged wonderful guides and drivers for us.

Thank you Doris! You’ve been amazing and gone over and above with our travel plans.

Hotel Reviews
Tam Coc Dibi Villa
Authenticity & Character
Building works next doors disturbed the peace. Ended at 6pm
Location
Staff
We had to leave before breakfast and the staff prepared us something to take with us
Cleanliness & Comfort
Building works next doors are disruptive
Swan Cruise

Great hospitality, very clean, food fantastic and scenery was stunning. Our host Mike was fun and interactive.

Authenticity & Character
Small and personal
Location
Staff
Cleanliness & Comfort
Thanh Lich Royal Boutique Hotel
Authenticity & Character
Location
Staff
Really friendly and knowledgeable reception staff, in particular Hoai and Huong. Also restaurant staff were great, in particular Hang. Thank you
Cleanliness & Comfort
Activity Reviews
Hanoi City tour half day morning
Hanoi City tour half day morning
Hanoi

Mr Long made our tour interesting and engaged really well with our children. Was more than happy to adapt plans as required. Thank you Mr Long

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Street Food tour
Hanoi Street Food tour
Hanoi

The locals know best and we were in Mr Long’s very capable hands. This was a fun and interactive tour

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh - Hoa Lu, Ancient Capital - Mua Cave - Tam Coc Boat Trip
Hanoi - Ninh Binh - Hoa Lu, Ancient Capital - Mua Cave - Tam Coc Boat Trip
Ninh Binh

Thoroughly enjoyed our day, including a hike up many stairs to a stunning view, fabulous lunch off the beaten track and a 1.5 hour boat trip which was pleasant and fairly peaceful.

Quality of Experience
It was something we had not experienced before, a small negative is that there are loads of people doing the same thing. It’s difficult to enjoy the scenery when people all around you, if you’re after serenity, perhaps go really early.
Food
Variety of food and really loved it that our guide Mr Long joined us for lunch
Guides, Drivers and Staff
Transport
Ninh Binh - Lan Ha Bay Cruise - Overnight on Cruise
Ninh Binh - Lan Ha Bay Cruise - Overnight on Cruise
Ha Long Bay

Such stunning scenery apart from the hazy skies that are prevalent in winter. We went to a quieter part of the bay so there was a cap on the number of boats in the area. The kayaking was fun and took us to a small beach. We stopped at a cave too which was interesting. It’s a truly outstanding area of natural beauty but there is sadly a lot of rubbish in the sea and on the beaches which is a real shame. Swan cruises were really great - a small ship.

Quality of Experience
Food
Guides, Drivers and Staff
Polite and helpful.
Transport
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Jan 15, 2024

Dear Jo,

Thank you very much for your kind words and your efforts to correctly write my Vietnamese surname. It's truly heartwarming. It has been my honor and pleasure to accompany your family on this trip. Your family's satisfaction and happiness bring me great joy. I wish your family all the best in life, filled with wonderful trips ahead! I hope that our beautiful Vietnam will continue to be your chosen destination for family adventures.

My team and I are always looking forward to serving your family on the next vacation. Goodbye and see you again!

With my warmest regards,
Doris

Fab trip with amazing helpers/guides overall....
Vietnam | Mar 25 - Apr 9, 2023

K
Kamil M.
United Kingdom | Reviewed on Jan 13, 2024

Fab trip with amazing helpers/guides overall. With some corrections from us they were able to put together an unforgettable experience. Watch out with the number of days allowed to visit Vietnam without a visa. We got caught out and had some issues during the ultimate departure.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jan 27, 2024

Dear Kamil,

Thank you for sharing your feedback about your Vietnam trip! I'm thrilled to hear you had a fantastic experience overall, especially with the amazing helpers/guides who helped tailor it to your wishes. It's always rewarding to know our efforts create unforgettable memories for our guests.

However, I'm sorry to hear you encountered some issues at departure related to the visa requirements. We certainly want to avoid similar situations for future travelers, so your feedback is invaluable.

Thank you again and welcome back with kimkim for your next trip.

Best regards,
Camellia

Honeymoon Vietnam Trip
Vietnam | Dec 24 - Jan 6, 2024

Elaine and
Elaine and J.
San Jose, CA | Reviewed on Jan 13, 2024
We had an amazing trip in Vietnam. Minh and Thuy were extremely helpful in planning our honeymoon, which spanned 5 cities in 2 weeks, from the North to the South of Vietnam. Minh helped us customize our itinerary while planning our trip, booking local guides at each destination to make sure we got the best experience. Minh and Thuy were our points of contact during the trip and were super responsive to get us sorted out logistically, including rescheduling some of our activities... Read more

We had an amazing trip in Vietnam. Minh and Thuy were extremely helpful in planning our honeymoon, which spanned 5 cities in 2 weeks, from the North to the South of Vietnam.

Minh helped us customize our itinerary while planning our trip, booking local guides at each destination to make sure we got the best experience.

Minh and Thuy were our points of contact during the trip and were super responsive to get us sorted out logistically, including rescheduling some of our activities last minute.

We particularly enjoyed our village tour of Hanoi with Daniel and our night foodie jeep tour with Jenny.

Daniel was super knowledge and took us on a tour of villages outside of Hanoi. We made bun cha at a villager’s house and rode bikes to explore.

Jenny took us to several food stops across Ho Chi Minh where we tried the freshest seafood and local dishes off the beaten path.

We would highly recommend Minh’s services to anyone looking for a once in a lifetime Vietnam experience!

Hotel Reviews
Hermes Cruises

We did the 2 night cruise with Hermes for our honeymoon and had a great experience. We stayed in the presidents suite and had a semi private balcony and jacuzzi. The room was beautiful and roomy as was the rest of the boat. Note that the jacuzzi though heated was too cold to get in during the winter. Also note that the wifi was extremely spotty. The guides and staff on the boat were very welcoming and entertaining. The food and cocktails were decent for a cruise. We particularly liked the departure brunch. We did hiking, swimming, and kayaking excursions across the 3 days. Since we had a full day on the second day, we were able to cruise out to a neighboring bay and do a beautiful kayaking trip where it was less crowded. I’d highly recommend this tour to experience Ha Long Bay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam

We came to Hoi An during rainy season so unfortunately we didn’t get to experience some of the hotels amenities to their fullest. This hotel had several pools that would have been nice in the summer. Our honeymoon suite was beautiful ans had a private tub and sauna. It was nice, though the layout might seem a bit awkward to people used to staying in more traditional hotels. Our favorite part about this hotel was the spa. La Spa at the hotel gave us the best massages we’ve ever gotten. The entire experience was thoughtfully curated, and we would highly recommend it to anyone, regardless of whether or not you’re staying at the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A full day explore the rural life in Hanoi, streed food tour
A full day explore the rural life in Hanoi, streed food tour
Hanoi

We loved this tour and Daniel was a great guide. He was very knowledgeable about Hanoi and the village he was taking us to. With his knowledge, he crafted us a very intimate tour with the community. We biked to a food market, temple, and made bun cha at a villager’s house. He told us a really interesting backstory about the owner of the house we were at. We also visited a flower farm and a lady who makes tofu out of her house (so delicious!). We would highly recommend this tour to anyone visiting Hanoi!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City Sightseeing Full Day
Ho Chi Minh City Sightseeing Full Day
Ho Chi Minh City

This tour felt a bit cookie cutter and we just went to sights that were on TripAdvisor’s top 10 list, which we felt like we could have done ourselves.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Foodie Tour on Jeep Car
Night Foodie Tour on Jeep Car
Ho Chi Minh City

We went on a jeep foodie tour with Jenny and had an awesome experience. Jenny curated several food stops for us, including seafood, local dishes, and desserts. We went to several districts during our couple hours on this tour. Jenny was really entertaining and energetic and planned very memorable stops. We had a lot of fun driving through the city in the open air. We were not bored because we went from restaurant to restaurant at a fast pace with our tiredly guide throughout. We would highly recommend this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Feb 04, 2024

Hi Elaine & James,

I want to express my gratitude for your kind words. I'm delighted to hear that you have such wonderful memories from your time here. Dining at Tam Vi & An's and celebrating New Year’s Eve at the Blank Lounge must have been truly unforgettable experiences!

Your feedback about the Ho Chi Minh city day tour is greatly appreciated, and we will use it to offer more local, unique, and off-the-beaten-track alternatives for our future travelers. Thank you for choosing us to plan your Vietnam holiday. It was a pleasure to have you as our guests!

Best wishes,
Minh

Lucy helped us to plan a wonderful trip to Vi...
Vietnam | Dec 24 - Jan 7, 2024

vi
vi b.
Rancho Santa Margarita, CA | Reviewed on Jan 13, 2024
Lucy helped us to plan a wonderful trip to Vietnam. She was most accommodating to all of our requests and questions. I cannot recommend her services enough. She was there for us from the beginning until the end of our trip and made sure that my family and I were well taken care of. I had her revise our itinerary many times, and she never had any problems doing so. Having Lucy there to support us throughout our entire trip to Vietnam was such a blessing, as it helped to take the stress out of... Read more

Lucy helped us to plan a wonderful trip to Vietnam. She was most accommodating to all of our requests and questions. I cannot recommend her services enough. She was there for us from the beginning until the end of our trip and made sure that my family and I were well taken care of. I had her revise our itinerary many times, and she never had any problems doing so. Having Lucy there to support us throughout our entire trip to Vietnam was such a blessing, as it helped to take the stress out of not knowing what to do, where to go, or who to contact. Vietnam is a country that would have been difficult and stressful to navigate without her. The accommodations that she recommended for us were all spectacular, particularly the Amiana in Nha Trang and the Stellar of the Seas Cruise in Ha Long Bay. Having her as a point of contact helped me to feel at ease during the trip and her responsiveness to all situations was outstanding. My family and I are so grateful for her help in planning and ensuring that the travel adventure that we had went smoothly. I wish she could be our travel agent for every country! Thank you so much Lucy, you provided our family with memories to treasure for a lifetime! :)

Hotel Reviews
La Siesta Classic Hang Thung
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh

The ship was clean and the rooms were beautiful. The staff was amazing and I am so glad that my family and I were able to stay on this cruise. I highly recommend, 10/10!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Majestic Saigon
Ho Chi Minh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amiana Resort Nha Trang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aira Boutique Hanoi Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Hoa Lu & Tam Coc (Ninh Binh)
Day trip to Hoa Lu & Tam Coc (Ninh Binh)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding - Visit Dark & Bright Cave 3D2N (Stellar Of The Seas)
Onboarding - Visit Dark & Bright Cave 3D2N (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Leisure Time & Disembarking cruise 3D2N (Stellar Of The Seas)
Leisure Time & Disembarking cruise 3D2N (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Cycle to Kim Bong Village - Tra Nhieu
Cycle to Kim Bong Village - Tra Nhieu
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Teh Dar Show
Evening Teh Dar Show
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Biking in Viet Hai Village & Relaxing at Ba Trai Dao Area 3D2N (Stellar Of The Seas)
Biking in Viet Hai Village & Relaxing at Ba Trai Dao Area 3D2N (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Jan 15, 2024

Dear Vi Burgan,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

We’re very grateful for customers like you and hope to see you in Southeast Asia again.

With my best regards,
Lucy

Nice Family Tour
Vietnam | Dec 21 - Jan 4, 2024

Carolyn
Carolyn O.
Austin, TX | Reviewed on Jan 13, 2024
Ha was wonderful and very attentive. Overall, our family of four enjoyed our 16 days in Vietnam. Having been to southeast Asia before, I was a bit wary of signing up for a tour. There tends to be a "conveyor belt" quality to the other tours I've been on, and I didn't want to be a part of that again. With this tour, there was a mix of some "conveyor belt" activities (many of the tours), and some we felt were a bit more special (street food tour in Hoi An with John, and Ha Long bay cruise).... Read more

Ha was wonderful and very attentive. Overall, our family of four enjoyed our 16 days in Vietnam. Having been to southeast Asia before, I was a bit wary of signing up for a tour. There tends to be a "conveyor belt" quality to the other tours I've been on, and I didn't want to be a part of that again. With this tour, there was a mix of some "conveyor belt" activities (many of the tours), and some we felt were a bit more special (street food tour in Hoi An with John, and Ha Long bay cruise). The lodging was mostly great, and we appreciated having all of the logistics taken care of. We had a representative pick us up at all the airports, which we didn't really feel was necessary. Just a driver would have been sufficient. Highlights for us included the beach and our resort on Phu Quoc, the hotel in Hoi An, the street food tour and cooking class in Hoi An, and the Ha Long Bay cruise.

Hotel Reviews
Thanh Kieu Beach resort
Kien Gianh

We loved our time on the beach at Thanh Kieu Beach Resort. We were there for Christmas, and really appreciated the holiday spirit created by the staff. The bungalows were very clean and nice, the breakfast was our favourite, the large beach with chairs and the pool area were great, and all the staff was very friendly. We didn't love the town area that is walkable, but otherwise thought the location was good.

Authenticity & Character
Location
There aren't many good places to walk to.
Staff
Cleanliness & Comfort
Aluna Ben Thanh Hotel

Aluna Ben Thanh Hotel was good...not great...not bad. The location to everything in the city was great. The rooms were comfortable enough. The bathrooms were nice. Our only complaint was with the breakfast room, which is quite small and was usually full when we arrived. The food was okay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silkotel Hoi An
Hoi An

We loved our time at Silkhotel. The staff was amazing, and the rooms were very nice. We even used the pool and the gym at the hotel. The breakfast buffet was huge and delicious. And, the location was ideal. Couldn't have been better!

Authenticity & Character
Location
One block from the entrance of old town.
Staff
Cleanliness & Comfort
San Boutique Hotel Hanoi

We only stayed at San Boutique for one night. We stayed at San Premium for the other two. Overall, the staff was wonderful, but the rooms were a bit shabby. The location of San Boutique was good as it is near the lake and walkable to most things.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Pandora Cruises
Hai Phong

We really enjoyed our time on the La Pandora Cruise. The staff was wonderful, and the boat was nice. I thought our rooms were comfortable and the bathroom was nice. There was an upper deck for happy hour at night and the dining room was nice. The food was just okay, but there was a lot of it! There were definitely much nicer boats around us, but I thought everything about this boat was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ho Chi Minh city tour - Cu Chi tunnels  - Joint in tour
Ho Chi Minh city tour - Cu Chi tunnels - Joint in tour
Ho Chi Minh City

This tour wasn't great for our family. We have two kids, 7 & 11, and a 10 hour day was just not something they could do. We stayed for the first half of the tour in town, then the kids and I went back to the hotel while my husband went on the hours long drive to the Cu Chi tunnels. I should have separated the tour into two days to make it better for my children. The Ho Chi Minh tour was good for the adults, but didn't really capture the interest of my children. We were first taken to a post office and a church that was under construction. I'm not really sure what we were supposed to do there. Being with a group is always a little harder with children, and this was no exception.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cable Car & 4 islands by speed boat (Joint in tour)
Cable Car & 4 islands by speed boat (Joint in tour)
Phu Quoc

We actually asked to leave this tour early. We were excited for a lot of snorkeling, which is what was described. Instead, after being taken to the pearl factory for the first hour, we were taken to an island where we were told we could swim or have our pictures taken. We decided we would swim, but when we got to the island, the water in the bay was filled with trash. We spent an hour watching our guide take fabricated drone footage of people on the beach. Then we went snorkeling...for 20 minutes. They didn't have any equipment for kids, so my 7 year old, who was VERY excited to go snorkeling, had a leaky mask much of the time because it was too big. We then went to an island with about 60 other boats and hundreds of other tourists to have lunch and again get a fabricated drone video laying on a paddle board...but didn't actually get to do any paddle boarding. We decided the swimming at the beach of our resort was way better than anything we had experienced on the tour and asked to go back.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Ancient Town Walking & Street Food tour (N)
Hoi An Ancient Town Walking & Street Food tour (N)
Hoi An

We had rain the whole time in Hoi An, but we still enjoyed our time there. John, our tour guide for this tour, was really wonderful. He was so optimistic and accommodating. We walked through old town, and even took a boat ride to release our wish boat. That was all fine, but our favorite part was the street food tour. We went to a few great places, one of which we went to the next night as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An

We started the day at the market, which was fun to see. The basket boat was a total "only for tourists" type of activity, but our kids enjoyed it. "Fishing" was a bit of a stretch. They gave a little stick with a string to the kids to catch crabs. It definitely wasn't a bit part of the overall activity. The definite highlight was the cooking class, which was one of the best we have done in six months of travel. The kids really got to engage in making the food, and everything was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Hanoi Half Day City Tour
Morning Hanoi Half Day City Tour
Hanoi

This tour included a tour of the Ho Chi Minh Mausoleum (although the actual Mausoleum was closed) and the Temple of Literature. Dicky, our tour guide, did a good job of relaying a lot of information about what we were seeing. It was nice to have a private tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

We loved kayaking around the bay, and our highlight of our time in Ha Long Bay was swimming. It was beautiful and unique. I think we would have liked it more if there hadn't been 10 other boats doing the exact same thing, but such is the nature of the beast.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam

We woke up very early to get to the cave before all the other boats. In the description of this tour, it shows kayakers going into a cave. As it turns out, that cave has been closed for a number years. So, we just got onto a boat that someone rowed and went through a large tunnel to a type of inlet...then rowed back. It was maybe a one hour excursion and I didn't feel as though we were able to see much. We had a very rushed breakfast before heading out in the morning, so much suggestion is to save breakfast until after the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Jan 17, 2024
Dear Carolyn, I hope you are having a good time in another wonderful part of Asia and will have more exciting journey ahead till July with full excitement and happiness!
I really appreciate your time to share your feedback about your recent 16-day holiday through Vietnam. We are delighted to hear that you and your family enjoyed the experience overall, and we appreciate your thoughtful insights.
I am on cloud nine to hear your kind words. Your family and the kids are so wonderful and kind to...
Read more

Dear Carolyn,

I hope you are having a good time in another wonderful part of Asia and will have more exciting journey ahead till July with full excitement and happiness!
I really appreciate your time to share your feedback about your recent 16-day holiday through Vietnam. We are delighted to hear that you and your family enjoyed the experience overall, and we appreciate your thoughtful insights.
I am on cloud nine to hear your kind words. Your family and the kids are so wonderful and kind to us. We are very happy and grateful to meet you.
Your specific mentions of the street food tour in Hoi An with John and the Ha Long Bay cruise as standout experiences are heartening. We strive to offer unique and memorable moments, and it's rewarding to hear that these aspects of the tour resonated with you.
I also understand your concern about the "conveyor belt" experience that can sometimes accompany tours, and we're pleased that our itinerary struck a balance for you.

Once again, thank you for choosing our tour for your Southeast Asia adventure, and we hope that the memories you've made in Vietnam will be cherished for years to come. If you ever decide to explore another destination with us, we would be honored to assist in planning another exceptional journey for you and your family.

Safe travels and warm regards,
Ha Dinh

https://www.kimkim.com/assets/rating_star-146d3aedbbf3c3bf3aed0015b7516829d024ce17ed9e7cfbbdd6ef4065cebfef.svg
Vietnam | Dec 21 - Jan 11, 2024

Lori
Lori G.
Palm Desert, CA | Reviewed on Jan 12, 2024
Overall we are very pleased with the tour guides and the local specialist, Camellia. This was our honeymoon trip and the coordinators, tour guides and hotel staff went out of their way to make sure our room was nicely made up. Most hotels had rose petals on the bed. At 3 hotels provided cake, a special message, balloons or a special honeymoon drink. It was really lovely. The tour guides, and coordinators, Camellia and Thuy were extremely responsive during our trip. Any question we had... Read more

Overall we are very pleased with the tour guides and the local specialist, Camellia. This was our honeymoon trip and the coordinators, tour guides and hotel staff went out of their way to make sure our room was nicely made up. Most hotels had rose petals on the bed. At 3 hotels provided cake, a special message, balloons or a special honeymoon drink. It was really lovely. The tour guides, and coordinators, Camellia and Thuy were extremely responsive during our trip. Any question we had they were quick to respond. We had several guides throughout the trip as we visited many places. Not only were the guides great but the drivers were also wonderful and helpful. From Mr Hiep and Mr Hi, to Ms Trang, Mr Giang, Mr. Lam and Mr. Phanh, Mr Kakada, all are great and knowledgeable about the places we visited.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jan 27, 2024
Dear Lori, I was absolutely thrilled to read about your unforgettable honeymoon in Vietnam, and I'm so happy that I could play a small role in making it so special! Your feedback is more than just appreciated; it's invaluable fuel for us to keep refining our services and crafting amazing experiences for future couples. You entrusting us with such a momentous trip like your honeymoon speaks volumes about your trust, and we're deeply honored that you'll be returning to KimKim for your next... Read more

Dear Lori,

I was absolutely thrilled to read about your unforgettable honeymoon in Vietnam, and I'm so happy that I could play a small role in making it so special!

Your feedback is more than just appreciated; it's invaluable fuel for us to keep refining our services and crafting amazing experiences for future couples. You entrusting us with such a momentous trip like your honeymoon speaks volumes about your trust, and we're deeply honored that you'll be returning to KimKim for your next adventure.

My very best wishes from Vietnam, and may your love story continue to blossom with countless more memories to cherish!

Best regards,
Camellia

Vietnam 2024
Vietnam | Dec 28 - Jan 9, 2024

N
Nikhil J.
Germany | Reviewed on Jan 11, 2024
Our entire journey from the north to south was well organized. We had Mr Hiệp as our guide during our days in the north, Mr. Nguyen in the central part for Hue, Kevin in Hoi An and Ms. Sara in the southern part. The guides showed us all important locations in the regions. Many a times lunch was included as part of our trip, and the guides asked for our dietary needs beforehand and passed the information on to the restaurant. There was flexibility in modifying the itinerary as per our... Read more

Our entire journey from the north to south was well organized. We had Mr Hiệp as our guide during our days in the north, Mr. Nguyen in the central part for Hue, Kevin in Hoi An and Ms. Sara in the southern part. The guides showed us all important locations in the regions. Many a times lunch was included as part of our trip, and the guides asked for our dietary needs beforehand and passed the information on to the restaurant. There was flexibility in modifying the itinerary as per our convenience as well. Ms Vu organized the whole tour for us and was our main contact point.Most of our hotels were amazing. The only partial negative was the cruise on Halong bay Elegance Paradise. Our initial room had a very bad smell and we had to ask the cruise manager for a different room.
Overall a wonderful and memorable trip. The hotel staff were very polite and friendly!

Hotel Reviews
Silk Path Grand Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Hoi An Beach Resort & Spa
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise Elegance Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Retreat
Thanh Hoa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Emeralda Resort Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apricot Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Premium Saigon Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Jan 15, 2024

Thank you very much for your feedback, Nikhil! We are thrilled that you had a wonderful time in Vietnam and with Kimkim. Your comments are a great source of motivation for me and my team to strive for improvement every day, and they serve as a positive sign for travelers from around the world to visit Vietnam! I will definitely share your kind words to Nguyen, Sara, Thuy Vu so that they know you appreciated their effort!

Wish you all the best,
Minh

We had an excellent experience booking our tr...
Vietnam | Dec 24 - Jan 6, 2024

G
Gray S.
Kansas City, MO | Reviewed on Jan 11, 2024
We had an excellent experience booking our trip to Vietnam via Kimkim. Huge kudos to our specialist, Trang, who took amazing care of us before and during our trip. Trang was with us via Whatsapp on every step and was an absolute champ when I discovered at the very last minute that I had messed up our visas (yikes!). Thanks, Trang!! Read more

We had an excellent experience booking our trip to Vietnam via Kimkim. Huge kudos to our specialist, Trang, who took amazing care of us before and during our trip. Trang was with us via Whatsapp on every step and was an absolute champ when I discovered at the very last minute that I had messed up our visas (yikes!). Thanks, Trang!!

Hotel Review
Pu Luông Natura Bungalows

We were incredibly impressed! The rooms were spacious and had stunning views. We stayed mid-week so we had the place nearly to ourselves and the full attention of the staff. We hear it gets busy on weekends with Vietnamese visitors coming from Hanoi. The food was some of the best we had in Vietnam.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pu Luong
Pu Luong Nature Reserve

Our ~10 mile hike was the absolute highlight of our entire trip to Vietnam. Our guide, Hien, helped us navigate places we would never have considered going on our own including walking on mud walls between rice paddies through a gorgeous valley. Hien arranged for our youngest daughter to be picked up by motorbike mid way through to meet us after the harder part of the hike. An incredible adventure for all!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ha Long Bay

We went on a 3 day tour of Bai Tu Long Bay (close to Ha Long Bay, but more remote and less busy) on the Prince Junk with company Indochina Junks. Just wow! Such a beautiful area. The crew took excellent care of us and our girls LOVED kayaking and fishing for squid at night.

Quality of Experience
Food
We found the meals - which were presented as 7-course meals of mostly seafood - to be too much food and just okay. The presentation was incredible, but the food itself not our favorite. But, of course, you're not in Bai Tu Long bay for the food!
Guides, Drivers and Staff
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Jan 11, 2024

Hi Gray,

I was very surprised when got your review. I appreciate it  Thank you so much for choosing our services and I’m very happy that you enjoyed the trip

I hope to see you again on your next trip to Vietnam and Southeast Asia

Wish you, Aileen and the kids are always healthy, lucky, and happy🌸💐🌻

Best regards
Trang

Vietnam out of crowd
Vietnam | Dec 28 - Jan 7, 2024

elisa
elisa c.
Italy | Reviewed on Jan 10, 2024
Our tour specialist Long has been always present and available to support and help.
He is a very reliable tour specially and I would definitely recommend him.
During our trip we met different drivers and guides: all have been always on time and extremely kind with us.
Despite some challenges with communications (one of our tour guide was not really able to speak english properly) we had the opportunity to discover a wonderul country.
Read more

Our tour specialist Long has been always present and available to support and help.
He is a very reliable tour specially and I would definitely recommend him.
During our trip we met different drivers and guides: all have been always on time and extremely kind with us.
Despite some challenges with communications (one of our tour guide was not really able to speak english properly) we had the opportunity to discover a wonderul country.

Hotel Reviews
Stellar of the Seas
quảng ninh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Azerai Can Tho Resort
Cần Thơ
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Sinfonía del Rey Hotel & Spa
Hanoi
Authenticity & Character
Location
Staff
Basic or not sufficient english
Cleanliness & Comfort
The Myst Dong Khoi
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Resort & Spa Sapa
Lao Cai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Ba Vi Eco Tour - Visit the Countryside of Hanoi
Ba Vi Eco Tour - Visit the Countryside of Hanoi
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
New Year Charms by Silk Path Grand Sapa
New Year Charms by Silk Path Grand Sapa
Sapa

Terrible experience. Staff was not prepare to handle the NYE. Food was average. The mood of the dinner was quite sad.

Quality of Experience
Food
New Year Countdown by Silk Path Grand Sapa
New Year Countdown by Silk Path Grand Sapa
Sapa

Extremely sad party we left before midnight. I think the hotel is not really prepared for such initiatives

Quality of Experience
Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)
Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Staff was great. Ha Long Bay is really packed by hundreds of boats, though.
Food
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa

Nice but short walk. Not much to see, just a nice waterfall.

Quality of Experience
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa
Quality of Experience
Food
Average quality of food. Vietnam offers a lot more than that.
Guides, Drivers and Staff
Transport
Beautiful Morning in Halong Bay  (Stellar of the Seas)
Beautiful Morning in Halong Bay (Stellar of the Seas)
Ha Long Bay

We enjoyed the thai chi session but it really was too much short

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover the Mekong Delta (Ben Tre and Can Tho)
Discover the Mekong Delta (Ben Tre and Can Tho)
Vietnam
Quality of Experience
The overall experience was nice despite we felt it extremely touristic. We were not able to enjoy it at 100% as our guide was not able to communicate with us in english.
Food
Guides, Drivers and Staff
Tour guide should speak at least a basic but understandable english
Transport
A Peaceful Life Along The Mekong Delta from Azerai
A Peaceful Life Along The Mekong Delta from Azerai
Can Tho

The resort provided a top notch activity. Great great experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Cai Rang Floating Market
Visit Cai Rang Floating Market
Can Tho
Quality of Experience
Food
Guides, Drivers and Staff
Transport
The boat we used for the cruise was very very basic considering what we paid
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jan 11, 2024

Dear Elisa,
Thanks so much for your review! We’re really glad to know that you and your husband enjoyed your holiday in our country generally. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.
My very best,
Long

Fantastic 15-day trip to Vietnam!
Vietnam | Dec 18 - Jan 1, 2024

Jennifer
Jennifer H.
Brookline, MA | Reviewed on Jan 08, 2024
Ashley helped us plan an amazing trip to Vietnam! She worked with us to customize the itinerary, hotels, tours, and activities to our interests. Once we got to Vietnam, she checked in with us regularly and answered our questions as we went. The guides we had in Hanoi, Ho An, and Ho Chi Minh City really made the difference. We learned so much about local culture, Vietnamese history, and cuisine. We enjoyed food tours in each city, with the Vespa food tour in HCMC being a highlight. Other... Read more

Ashley helped us plan an amazing trip to Vietnam! She worked with us to customize the itinerary, hotels, tours, and activities to our interests. Once we got to Vietnam, she checked in with us regularly and answered our questions as we went. The guides we had in Hanoi, Ho An, and Ho Chi Minh City really made the difference. We learned so much about local culture, Vietnamese history, and cuisine. We enjoyed food tours in each city, with the Vespa food tour in HCMC being a highlight. Other highlights included cooking classes, bicycling through a village, picking tea, traveling on bamboo boats, exploring markets in each city, and navigating the Cu Chi tunnels. We are glad to have gotten to experience a 2 night cruise in Ha Long Bay and 3 nights at a beach resort in Vung Tau. Those stops offered a nice balance to the busier stops in Hanoi, Hoi An, and HCMC. We capped off our trip with a boat cruise on the Saigon River to experience the New Year's Eve fireworks celebration which was incredible. Vietnamese people were so welcoming and we didn't have any issues with not knowing the language. Highly recommend working with Ashley to plan your trip to Vietnam!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 09, 2024

Hi Jennifer,
What beautiful photos😍😍😍! Thank you so much for your amazing review! I'm over the moon to hear that your family had a fantastic vacation in our country Vietnam.
I'll pass the review on to the team and I'm sure they will be happy too.
We would love to have your family back in Vietnam someday or maybe your next year's trip to Thailand.
Warmest🫶
Ashley

Dat was absolutely amazing from start to fini...
Vietnam | Dec 16 - Dec 23, 2023

Gary
Gary S.
Newark, NJ | Reviewed on Jan 08, 2024

Dat was absolutely amazing from start to finish!

Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jan 18, 2024

Hi Gary,

Thank you so much for your sharing, we hope to welcome you again in the future to Vietnam or any Southeast Asia

Wish you all the best,
Dat

Vietnam and Cambodia - Family of 3
Vietnam | Dec 26 - Jan 6, 2024

V
Victor N.
San Diego, CA | Reviewed on Jan 07, 2024

Hien was our tour organizer and helped us design the perfect balance of sights and activities including Hanoi, Halong Bay, Hoi An, and Siem Reap. Very nice hotels, smooth transfers, and knowledgeable guides. Learned a lot about the history, culture, and day to day lives of Vietnamese and Cambodian people, including a lot of nature, historic temple ruins, some hands on experiences at small farms and communities, shows, and delicious cuisine. She also checked in by WhatsApp daily to confirm everything was running smoothly. Highly recommended if you want to maximize your travel experience!

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 16, 2024

Dear Victor,

Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and Cambodia with your family and that everything went smoothly. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!

With my best regards,
Hien