Kimkim Trip Reviews for Vietnam

Sue and I could not be happier with the service Lucy and Kim Kim provided. From the initial itinerary Lucy provided, through the final draft, which really consisted of two changes, Lucy was attentive and very very responsive. We basically travelled north to south. Our hotel accommodations were absolutely top shelf. Transfers between locations were effortless and well planned in advance. From the moment we landed in Hanoi until the time we departed Ho Chi Minh City, we worried about NOTHING! Our guides exceptional! Dak in Hanoi, Bao highlighted all the beauty of the terraced rice paddy’s in Sapa. We hiked 10k with her through the local villages and we were even able to spend a short time in a local villagers home. Ha Long Bay/Capella Cruise a true spectacle of beauty. Our personal guide in Hoi An, Hoa provided a city tour we’ll remember forever. Tien, our fishing day guide was an absolute hoot! Then we flew to Ho Chi Minh City where Diem stepped up and provided two full days of a non stop unforgettable experience taking us from the inner city highlites to the Mekong Delta. All guides were friendly, fluent and extremely accommodating to all of our needs. We thank Lucy and the Kim Kim team for a truly unforgettable and wonderful holiday! Thank you to everyone!

The trip Lucy put together for our group exceeded our expectations! The trip had just the right amount of adventure and down time. She was very accommodating when we made slight changes in our itinerary (ie adding a stop at a brewery we heard about)! The guides were helpful, informative, easy to understand and prompt. Transportation was always on schedule. We look forward to more travel in Asia with Kim Kim!

My guide was Quoc. He was very friendly and certainly tried his best to make sure I had a great time. He even took me a long way out of his way to get me to an ATM after one of our touring days was over. The Kho Muong Cave (Bat Cave) was easily the most memorable thing I saw on my trip. I have been raving to all my friends about it.

Hotel Review

Gateway Inn Pu Luong

The people who work there are lovely. They are always happy, friendly and helpful. The views from the restaurant are amazing, even on foggy days. My room was comfortable but I did trip over the little ledge going into the bathroom a couple of times. It might be a good idea to put a throw rug over the ledge for safety.

Authenticity & Character

Location

The views!

Staff

Smiles, always friendly and helpful. Just lovely people.

Cleanliness & Comfort

The restaurant can be a bit cold in the cooler months. I took a blanket with me to keep warm.

Activity Reviews

Pu Luong Explore Village Life Water Wheels & Rafting (Excursions)

Vietnam

This was a nice, relaxing day. Floating on the dam in the bamboo boat was very serene.

Quality of Experience

Guides, Drivers and Staff

Transport

Pu Luong Full Day Easy Rider - Caving | Riding | Swimming

Pu Luong Nature Reserve

The Kho Muong Cave was beyond outstanding. I have never seen anything like it. It was easily the highlight of my two weeks in Vietnam.

Quality of Experience

Guides, Drivers and Staff

Transport

I would have liked for our flight seats to have been taken care off & set as this trip was organized more then a months time. I would have also liked to have had exact names of appointed restaurants along with their addresses so we could plan accordingly with time & transport arrangements.

It’s always helpful to have the trust & confidence that everything has been taken care off thoroughly & completely without having to worry about following up with anyone.

Otherwise, I was satisfied with your service. Thank you all!!

Hien and her team made our trip to Vietnam as effortless as possible. She worked with me for weeks to finalize the travel plan and tours, which was tricky because I was traveling with a young child. She provided check ins and numbers throughout the trip. When we found that one of the hotels was not what we expected it to be, Hien found a solution quickly to correct the situation. We really appreciated how seamless our travel was because of her plan and execution of transport, guides, tours and hotels. I would definitely recommend her again.

We had a fantastic trip , very well planned , no stone left unturned . All the people we met were amazing , accommodation wonderful , no complaints , would definetly recommend

Lucy created a perfect 19-day trip to Vietnam. There were 6 people in our group, and we all had specific things that we wanted to do on the trip and she made it all happen. The accommodations were nice, with good locations and breakfasts. The guides and drivers all showed up on time and made tours and transfers effortless.
Thank you to Lucy and her team for coordinating our wonderful trip!

Hotel Reviews

Mekong Rustic Can Tho

This hotel is tucked back deep into the little village off the main road, and the grounds are beautiful. Very nice staff, and good food cooked on site. The friendly puppies and kitties were a special bonus!

Authenticity & Character

Location

Pretty remote, so plan to stay on property unless you make transportation arrangements.

Staff

Cleanliness & Comfort

La Siesta Classic Hang Thung

Great location, warm pool, good spa services and amazing breakfast!

Authenticity & Character

Location

Easy to walk around Old town and to the Night Market.

Staff

Wonderful staff!

Cleanliness & Comfort

Acnos Grand Hotel

Ho Chi Minh

Great location and staff. They even had a to-go breakfast ready for us when we had to go to the airport early.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Doris Cruise

This was a fun addition to our trip. The rooms were nice and staff was lovely. We didn’t have very good weather but still got to kayak, swim and bike, too.

Authenticity & Character

Location

Staff

Our porter was Vu, and he was so good we wanted to take him with us on the rest of the trip!😊

Cleanliness & Comfort

La Charm Hoi An Hotel & Spa

This hotel was in a great location, and we enjoyed the breakfast and the pool, and even borrowed their bikes to go to the beach! We loved Hoi An so much!

Authenticity & Character

Location

Easy walk to the market and lantern street.

Staff

Wonderful staff!

Cleanliness & Comfort

New Livitrans Train

A great experience!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

It’s a train!

Le Clos Du Fil Hotel

Ninh Binh

Nice authentic hotel with good location and breakfast.

Authenticity & Character

Location

Was able to walk just down the narrow drive to bars and restaurants.

Staff

Cleanliness & Comfort

Sin Chai Ecolodge

Gorgeous views! Beautiful wooden bath tubs!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cherish Hue

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Walk To The Love Waterfall And Heaven Gate

Sapa

This was a fun place to see. Nam was a good guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Boat trip to Tam Coc , Mua Cave Climb and Cycling

Vietnam

Be ready for lots of steps, but it’s fun and totally worth it!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trek to Lech Dzao & Thanh Kim Villages

Sapa

A great trek through the farmland valley. Nam and some local village women walked us from on tribe village to another.

Quality of Experience

Guides, Drivers and Staff

Transport

Saigon By Night - Vintage Vespa Street Food Tour

Ho Chi Minh City

So fun! Just do it!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Touch the History of Former Imperial Capital - Hue Full Day Sightseeing

Hue

Quality of Experience

Guides, Drivers and Staff

Transport

Visiting Hanoi Local Life - Food tour

Hanoi

Wonderful experience!

Quality of Experience

Food

Guides, Drivers and Staff

Great guide! (Mr Ningh)

Transport

We learned how to walk on the busy streets, and took a fun cyclo ride.

Cycling At Viet Hai Village – Kayaking – Swimming (Doris Cruise 3D2N)

Ha Long Bay

Fun day! Make sure you find the fish pond in the village for a fishy “pedicure”!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Half Day City Tour & Train Street

Hanoi

Mr Ningh took us to interesting places, and the eggs coffee and Train Street are not to be missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ninh Binh - Halong bay - Lan Ha Bay ( Doris cruise)

Ha Long Bay

Vu was our porter and took good care of us. Despite bad weather we went swimming, kayaking and bike riding and had a great time!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An Sightseeing and Food Tour ( Afternoon)

Hoi An

Great tour. Mr Robert even arranged an acupuncture session for us!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cycling in Cam Thanh & Thanh Dong Organic Farm Visit

Vietnam

Really fun bike ride, a fantastic lunch, and our guide Mango was one of the best on our entire trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Overall very pleased. Tour guide’s English at times was difficult to understand. Interesting that all our female guides English was excellent. Only glitch was not getting the correct room in Hanoi the first four days we were there. Loved the Vespa tour with Ang, Trevor, and Brian! Too many multi course lunches. Next time we would do lunches all on our own to discover more local food.
Our travel specialist, Minh, was super helpful and listened to all my requests or changes in our itinerary. The accommodations were lovely, clean, quiet with good breakfast buffets.
Thank you Kimkim for taking the worries out of our trip! ❤️ Sincerely Katherine and Rick

Hotel Reviews

Furama Resort Danang

Great location and place to recover from long flights. Excellent rooms and buffet.

Authenticity & Character

Location

Right on the water. Lovely views.

Staff

All helpful and friendly.

Cleanliness & Comfort

Everything

Pu Luong Retreat

Thanh Hoa

Such a magical spot. After a long drive up the mountain we were rewarded with an amazing view of the countryside. Looking out on rice fields from our balcony was so mesmerizing.

Authenticity & Character

Nestled on the mountainside it’s a magical spot.

Location

It’s quite a hike to cottage but staff is available to help.

Staff

Welcoming and helpful.

Cleanliness & Comfort

La Siesta Hoi An Resort & Spa

Quảng Nam

Amazing location just out of town. Quiet beautiful landscaping. Great food.

Authenticity & Character

Room spacious and quiet.

Staff

All staff friendly and kind.

Cleanliness & Comfort

Senna Hue Hotel

Lovely hotel and grounds. Right in city but room quiet. Delicious food.

Authenticity & Character

Not sure how authentic but it was beautiful and very classy.

Staff

Everyone

Cleanliness & Comfort

Can’t recall.

Hanoi Pearl Hotel

Hanoi

Initially placed in wrong room but manager, Kevin, came to our room to apologize and offer compensation for mix up. We changed to upgraded room. Back now for two nights in Terrace Room-lovely.

Authenticity & Character

Not authentic but great hotel on “quieter” street close to many places of interest.

Staff

They were a the door acknowledging our return or letting us out. Friendly and helpful.

Cleanliness & Comfort

Hanoi is a busy city. Hanoi Pearl is located on a side street so not as crazy as other streets. Close to the lake and many roof top bars, which are very fun.

Tam Coc Garden Resort

Ninh Binh

Not fair out of Ninh Binh but seems miles away. Small outside sitting area to see countryside. Nice pool area. The best food!

Authenticity & Character

Rices fields outside hotel viewed from restaurant balcony at breakfast mesmerizing.

Staff

Very welcoming and informative. Also make excellent vodka tonics!

Cleanliness & Comfort

View of rice fields from cottage just lovely. Make you exhale.

Renea Cruise

We had larger room with small balcony. The tender was often tied up below our room so fumes were and issue. It was an amazing trip through Ha Long Bay!

Authenticity & Character

Wooden boat, small group, less that 25 people-11 rooms. Kayaking was such a quiet to experience our surroundings. Kenny was the MC of our trip and great at his job.

Staff

Cleanliness & Comfort

Mattresses need replacing. Have tender boat driver turn off boat when docked next to cruise ship.

Activity Reviews

Da Nang Arrival

Da Nang

Tour guide, Loan, met us outside the airport. Even though our time with her was short she was wonderful about sharing information about DaNang.

Guides, Drivers and Staff

Loan is great!

Transport

Picked up and dropped off was seamless.

Danang - Marble Mountain - Hoi An

Vietnam

Was amazing to see all the statues.

Hanoi After Dark Street Food on Vespa (Group Tour)

Hanoi

This is a must do. We rode with “ The ride of Your Life” Ang was our guide and Trevor and Brian our drivers. What a blast! Yummy food. Amazing being in the traffic but we felt safe with our drivers. Train street was so fun. Touring around Hanoi on a scooter was great!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Pu Luong Nature Reserve & Hike

Vietnam

Quality of Experience

Food

Too many multi course lunches serving same food. We would have liked to eat at small, non tourist local restaurants. The buffet breakfasts at every hotel were good.

Guides, Drivers and Staff

Minh was our driver for several days. We communicated with translation app. We was always waiting for us. Tee was our guide for several days in the countryside. He challenged us with a few hikes but it was worth it. Beautiful scenery.

Transport

On time, clean cars, competent drivers.

See Hue Heritages & Local Handicraft Villages

Hue

So interesting hiking from village to village through the rice fields. Incredibly beautiful.

Hidden trails of Pu Luong (Don village)

Pu Luong Nature Reserve

Amazing countryside.

I had the pleasure of working with Trang to plan a recent trip to Vietnam and Cambodia> I had never used Kim Kim prior so was a bit nervous. No need to be, I was impressed with the service received! From the very beginning, Trang was incredibly responsive and organized, answering all of my questions promptly and thoroughly. She took the time to understand my travel preferences and crafted a customized itinerary that perfectly suited my interests.

Every detail of the trip was well planned.For our 2 week trip we saw 7 cities with the help of 4 different regional tour guides and drivers. 3 of the guides were great, one l was not as knowledgeable as I would have hoped. All guides and drivers were punctual and reliable . I felt completely at ease knowing everything was taken care of. During the trip, everything went smoothly. Trang was in constant contact checking in on us most days. She accommodated minor changes such as changing what we wanted to tour with 24 hours notice.

What stood out the most was how Trang anticipated my needs before I even realized them, ensuring that I had the best possible experience. Her attention to detail, professionalism, and genuine care made my trip to Vietnam and Cambodia unforgettable. I highly recommend their services to anyone looking to travel to this amazing part of the world!

Hotel Review

Indochine Premium Cruise

Amazing ship with luxurious cabins and some of the best meals we experienced on our trip. Ha Long bay is spectactular nd would highly recommend this premium cruise

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi City Tour & Half-day Sightseeing and Taste Local Food by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)

Hanoi

Quality of Experience

Guides, Drivers and Staff

Transport

Siem Reap: Banteay Srei - Pre Rup - Tonle Sap Lake - Dinner with an Apsara Dance Show

Siem Reap

The temples were breathtaking and a "do not miss". Unfortunately Tonle Sap lake was in low water season(mid march) and thus we were unable to get the full experience including getting to see floating villages. While the long drive out did allow us to see Cambodia and small villages, it did not feel a good use of a half day. Aspara dance was entertaining. Food at the dinner was mediocre.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

HaNoi- Ninh Binh: Visit Hoa Lu & Trang An Grottoes

Vietnam

Do not miss this amazing site of the Trang An grotto boat tour. The caverns are unique and made for a unforgettable experience.

Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Private Tour)

Ho Chi Minh City

Good to do at night once the sun goes down for a more comfortable experience. Was a ton of fun riding on the back of scooters and getting to know more about life in HCMC from our guides. Feel like we got a good feel for the city as covered alot of ground. The food was good , but was secondary to the scooter experience. We'd been in country for over a week so had already experienced similar foods.

Quality of Experience

Guides, Drivers and Staff

Transport

Hue City Tour

Hue

Quality of Experience

Guides, Drivers and Staff

Transport

Hoi An Countryside - Lantern Making - Gardening & Basket Boat Ride (HUT19) - Hoi An Ancient Town

Hoi An

Enjoyed getting out to the countryside farm area.

Siem Reap - Explore Angkor Complex Temples

Siem Reap

We had an absolutely amazing 2 days exploring the Angkor Wat complex with our guide! From start to finish, the experience was unforgettable. Our guide was knowledgeable about the history and culture of the site, which made the tour even more enriching. . He was attentive to our pace, ensuring we had time to explore and ask questions, while also making sure we didn’t miss any of the key highlights. The temples were breathtaking. I would highly recommend booking a guided tour of Angkor Wat to anyone visiting. It’s a must-see, and having a knowledgeable guide and a comfortable van and thoughtful driver (provided cold water and a cold towel at every stop) made it even more special.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip to Central Vietnam thanks to everything that Lucy arranged (drivers, tour guides etc.)!

Activity Reviews

Touch the History of Former Imperial Capital - Hue Full Day Sightseeing

Hue

Trinh was an amazing tour guide--very knowledgeable about the history of Hue and everything that we saw! Plus, she took photographs of my sister and me. She was so thoughtful and amazing!

Quality of Experience

Beautiful architecture and history

Guides, Drivers and Staff

Amazing drivers and tour guide (Trinh)!

Transport

Drivers were friendly and on time!

Day Trip To Bana Hills - Visit Golden Hand Bridge

Vietnam

Loved going up the cable car, seeing the waterfalls, and exploring the Golden Hand Bridge and surrounding area!

Quality of Experience

Beautiful area to explore

Food

Good lunch buffet--a lot of variety!

Guides, Drivers and Staff

Trinh was an amazing guide and the driver was great!

Transport

The transport was nice and they always provided us with water!

Hoi An Walking Tour & Making Lantern - Joint in tour

Hoi An

It was fun to experience the culture show and make paper lanterns!

Quality of Experience

Guides, Drivers and Staff

Transport

Every place that was planned for us was what I imagined in trying to get to know the north region of Ha Noi. Even though the weather was not sunny, the Ha Long Bay was mysterious, when shrouded in clouds. We arrived in Ha Noi, after a busy weekend in Saigon at a wedding but we felt that we could relax the first two nights in our hotel and also on the one night on Capella Cruise. The meals cruise meals were fantastic. We only joined the rooftop 6:00 AM Tai Chi activity, which in the mist of Halong Bay was so memorable. Our driver, Guong? (Means strong in English) was sweet and helpful at every turn). He used English as best he could to point out important sites. Our guide Mr. Win was knowledgeable, but he seemed tired, especially on the first day. I don’t feel we learned a lot about the Old Capital. The Pagoda was OK. Our guide seemed young and in need of some better social skills. Our rower on the Tam Coc tour was amazing, and my husband asked a lot of questions through our guide about the life in that Ninh Binh area. I loved the cooking class in the traditional house. The young woman (never caught her name) was quite fluent in English, and helped her aunt in teaching us recipes.

All the guides were great, John our guide for marble mountain and the drive from Hoi An to Hue , along with Lucy on the afternoon tour in Hoi An we especially good. All the small group tours were good.

Very good on all the details of the trip set up by our agent Lucy and a good communicator.

Hotels were generally good as advertised. Especially hotel in Hue. Imperial hotel in Hanoi facilities were just ok, staff was great though and location was perfect

Hotel Reviews

The Saga Hotel Hoi An

Hoi An

very good

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silk Path Grand Hue

Authenticity & Character

Location

Staff

Cleanliness & Comfort

very nice hotel fantastic breakfast and restaurant, nice pool and spa, room a little small ( just a little )

Hanoi Imperial Hotel & Spa

hanoi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

we stayed here twice on our trip 2nd time the room bathroom needed a shower door - did not have overall bathroom needed some improvement on access to tub / shower, 1st room was great

M'Gloria Cruise

Ha Long

Authenticity & Character

Location

Staff

Cleanliness & Comfort

was substitued to alternative ship as ours had mechanical, We took the Doria cruise very nice new ship staff great, only the food came up short 3 star was advertised as a 4.5 stars . overall very good

Activity Reviews

Hanoi City tour - Joint in tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

My Son Sanctuary & Hoi An City Full Day Tour

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Marble Mountain & Cham Museum

Vietnam

Quality of Experience

Guides, Drivers and Staff

Transport

Deluxe Hue Sightseeing Full Day Tour - Join tour

Hue

great tour we were able to see a lot of sites on the full day tour

Quality of Experience

Food

Guides, Drivers and Staff

Transport

On Boarding - Lan Ha Bay - Tra Bau (M'Gloria Cruise)

Ha Long Bay

Quality of Experience

Food

food came up a bit short for a 4.5 rated ship, It was fine but given the level of the tour and how it is rated it should have been better

Guides, Drivers and Staff

Transport

bus was nice, long distance bus with business class style recliner seats great for the long trip 3 hours to Hanoi Bay

Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (M'Gloria Cruise)

Ha Long Bay

Quality of Experience

Guides, Drivers and Staff

this was a nice side trip on the cruise, very efficient coordinated effort with the boats and all the transfeers

Transport

We cant say enough about our trip!
JFK to Vietnam through Tokyo
Spent time in Ho Chi Minh, Da Nang, Hanoi, and of course Ha Long Bay
I could knit pick a few things if i insisted but thats true of anywhere in the world
Vietnam may have been the best trip ive ever done, the place is seriously wonderful

All travel guides were great especially Mimi in Hoi An and John in Saigon. Itinerary was very varied with lots of activities from cooking, cycling, boat trips mixed with history and culture. Great trip.

We were so amazed at the level of service from Camilla and the Kim Kim team! Traveling outside of the country can be very stressful
But the Kim Kim team was with us every step of the way. Every driver was on time and every guide that was provided was amazing! We will definitely use Kim Kim again ! Thank you so much!

I was happy to see the ancient sites and nature in Vietnam. I also enjoyed the regional meals provided by the cooking class

All the guides and drivers were very prompt in meeting us at the airports and hotels. I never worried that we would be on our own, and they took great care of us. My favorite experience was riding on a scooter in Ho Chi Minh City on a food tour. I never thought I would get to do that! The most beautiful city, for me, was Hoi An. We had a wonderful time bike riding in the countryside with our guide, Long, All in all, a most memorable trip to a beautiful and complicated country.

This was an amazing trip. Having everything so well planned out and all of our guides made this experience truly amazing. Even when we did have an issue with a train ticket not being sent, our agents were able get it sorted out quickly to make our train and its really made what could have been a bad situation horrible. It was great having someone we could constantly ask questions too throughout our trip and took so much of the stress that would have come with planning a trip like this stress free.

Our entire planning process was very helpful. Our local guides in Cambodia and Hanoi were knowledgeable, and helpful. OVerall, it was a great experience. Highly recommend this team.

The trip was well planned and it was a pleasure to interact with Ashley.She was promptness and efficiency personified.