Kimkim Trip Reviews for Vietnam

4.9
Based on 395 ratings
Read 395 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fantastic 15-day trip to Vietnam!
Vietnam | Dec 18 - Jan 1, 2024

Jennifer
Jennifer H.
Brookline, MA | Reviewed on Jan 08, 2024
Ashley helped us plan an amazing trip to Vietnam! She worked with us to customize the itinerary, hotels, tours, and activities to our interests. Once we got to Vietnam, she checked in with us regularly and answered our questions as we went. The guides we had in Hanoi, Ho An, and Ho Chi Minh City really made the difference. We learned so much about local culture, Vietnamese history, and cuisine. We enjoyed food tours in each city, with the Vespa food tour in HCMC being a highlight. Other... Read more

Ashley helped us plan an amazing trip to Vietnam! She worked with us to customize the itinerary, hotels, tours, and activities to our interests. Once we got to Vietnam, she checked in with us regularly and answered our questions as we went. The guides we had in Hanoi, Ho An, and Ho Chi Minh City really made the difference. We learned so much about local culture, Vietnamese history, and cuisine. We enjoyed food tours in each city, with the Vespa food tour in HCMC being a highlight. Other highlights included cooking classes, bicycling through a village, picking tea, traveling on bamboo boats, exploring markets in each city, and navigating the Cu Chi tunnels. We are glad to have gotten to experience a 2 night cruise in Ha Long Bay and 3 nights at a beach resort in Vung Tau. Those stops offered a nice balance to the busier stops in Hanoi, Hoi An, and HCMC. We capped off our trip with a boat cruise on the Saigon River to experience the New Year's Eve fireworks celebration which was incredible. Vietnamese people were so welcoming and we didn't have any issues with not knowing the language. Highly recommend working with Ashley to plan your trip to Vietnam!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 09, 2024

Hi Jennifer,
What beautiful photos😍😍😍! Thank you so much for your amazing review! I'm over the moon to hear that your family had a fantastic vacation in our country Vietnam.
I'll pass the review on to the team and I'm sure they will be happy too.
We would love to have your family back in Vietnam someday or maybe your next year's trip to Thailand.
Warmest🫶
Ashley

Dat was absolutely amazing from start to fini...
Vietnam | Dec 16 - Dec 23, 2023

Gary
Gary S.
Newark, NJ | Reviewed on Jan 08, 2024

Dat was absolutely amazing from start to finish!

Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jan 18, 2024

Hi Gary,

Thank you so much for your sharing, we hope to welcome you again in the future to Vietnam or any Southeast Asia

Wish you all the best,
Dat

Vietnam and Cambodia - Family of 3
Vietnam | Dec 26 - Jan 6, 2024

V
Victor N.
San Diego, CA | Reviewed on Jan 07, 2024

Hien was our tour organizer and helped us design the perfect balance of sights and activities including Hanoi, Halong Bay, Hoi An, and Siem Reap. Very nice hotels, smooth transfers, and knowledgeable guides. Learned a lot about the history, culture, and day to day lives of Vietnamese and Cambodian people, including a lot of nature, historic temple ruins, some hands on experiences at small farms and communities, shows, and delicious cuisine. She also checked in by WhatsApp daily to confirm everything was running smoothly. Highly recommended if you want to maximize your travel experience!

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 16, 2024

Dear Victor,

Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and Cambodia with your family and that everything went smoothly. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!

With my best regards,
Hien

Couples trip to Vietnam
Vietnam | Dec 15 - Dec 25, 2023

Y
Yasmeen A.
the United Arab Emirates | Reviewed on Jan 04, 2024
We loved every Part of our trip to Vietnam.it was customized and planned to suit our preferences
Dat was very thorough and responsive throughout the booking process and while we were in Vietnam he was very helpful and accessible to us in case we needed anything
Read more

We loved every Part of our trip to Vietnam.it was customized and planned to suit our preferences
Dat was very thorough and responsive throughout the booking process and while we were in Vietnam he was very helpful and accessible to us in case we needed anything

Hotel Review
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jan 12, 2024

Dear Yasmeen,
Thank you so much for sharing your experience. We are so glad to see that you have enjoyed your trip to Vietnam. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again on your next trip to Vietnam or any Southeast Asia countries!
Sincerely,
Dat

"Seamless Bliss with Kimkim: A Memorable Vietnam Trip
Vietnam | Dec 24 - Jan 2, 2024

Arijit
Arijit C.
Frisco, TX | Reviewed on Jan 03, 2024
When I started scheduling of my Vietnam trip I found it difficult to squeeze everything with in 10 days. It needed seamless commute between destinations and airports without loosing a day. Kimkim orchestrated trip with very efficient commutes and no time wasted. We are glad that we made the right decision. It was one of the most memorable travel experience that we had. Vietnam is a food paradise and kimkim’s choice of hotel and restaurants made it even more special. Each lunch arranged by... Read more

When I started scheduling of my Vietnam trip I found it difficult to squeeze everything with in 10 days. It needed seamless commute between destinations and airports without loosing a day. Kimkim orchestrated trip with very efficient commutes and no time wasted. We are glad that we made the right decision. It was one of the most memorable travel experience that we had. Vietnam is a food paradise and kimkim’s choice of hotel and restaurants made it even more special. Each lunch arranged by kimkim was in one of a kind special restaurant. Hotels they booked all of them were at the heart of the city center. Guides and drivers were not only punctual but also exceptionally helpful and knowledgeable, surpassing our expectations. Kimkim truly elevated our travel experience in Vietnam. Special thanks to Hien for helping us to all the way from planning up to the end. Also special thanks for Hoa for his charming presence and taking all the photos for us during the trip

Hotel Review
Dal Vostro Hotel & Spa
Hanoi
Authenticity & Character
Location
It is the heart of the city center
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 03, 2024

Dear Arijit,
Thank you for your kind words and thorough feedback! I am so happy to hear you and your family had a wonderful time in Vietnam and hope you visit us in the future again for your next adventures to Southeast Asia. I will pass on your kind words to the whole team that you met during the trip.
Vietnam would love to have you back :) Maybe we will meet again someday.
With my best regards,
Hien

8 day trip to Vietnam
Vietnam | Dec 16 - Dec 23, 2023

Irit
Irit B.
Austin, TX | Reviewed on Jan 02, 2024
I can’t say enough about how great our trip was. From planning the trip ahead of time Dat was incredibly helpful in helping me narrow down the highlights of what we could see in our short one week stay in Vietnam. We were able to see the south, central and northern Vietnam in a weeks worth of time. Our tour guides were all great from Duc in Saigon who has great historical knowledge and insight to Vihn in Hoi An and Victor in Northern Vietnam. We had a chance to see highlights in the big... Read more

I can’t say enough about how great our trip was. From planning the trip ahead of time Dat was incredibly helpful in helping me narrow down the highlights of what we could see in our short one week stay in Vietnam. We were able to see the south, central and northern Vietnam in a weeks worth of time. Our tour guides were all great from Duc in Saigon who has great historical knowledge and insight to Vihn in Hoi An and Victor in Northern Vietnam. We had a chance to see highlights in the big cities and also experience the country side. The hotels that were booked for us were all really nice. I was traveling with two of my kids and we were able to have two rooms always side by side. All the restaurants we went to from little places in the countryside to to bigger cities were great. It was an unforgettable experience! I hope my kids will remember this trip with fondness and as an unforgettable adventure .

Hotel Review
Halong Capella Cruise
Halong

This cruise had very spacious rooms with nice window and a small deck to sit outside and look at the view of Halong bay. The meals were really well prepared, the crew was super helpful and curtious. It was the best way to see Halong bay and they had some fun activities for you to do like kayaking and caving. There were nice decks to look out to see the view and sit and relax. Great overall experience.

Authenticity & Character
Very modern and beautiful ship
Location
It’s the best way to see Halong bay
Staff
The staff was always trying to help and please you.
Cleanliness & Comfort
Nice clean modern ship
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jan 12, 2024

Dear Irit,

I'm so glad your family have had a great vacation to Vietnam! Thanks for sharing all the details with me, it was a big pleasure to read your insightful review. Your feedback is highly appreciated and will help us a lot on developing our services and organize memorable trips for our clients in the future.

Wish you all the best,
Dat

Excellent service
Vietnam | Dec 22 - Jan 1, 2024

Cheri
Cheri H.
Walnut Creek, CA | Reviewed on Jan 02, 2024
Ha was very attentive and helpful. She responded to my messages quickly. I enjoyed working with her. Read more

Ha was very attentive and helpful. She responded to my messages quickly. I enjoyed working with her.

Hotel Reviews
Bespoke Trendy Hotel Hanoi

The service was outstanding! Everyone was very kind. The breakfast was excellent. Loved the location.

Authenticity & Character
Location
It’s in a little area that is quiet.
Staff
Super kind, helpful, prompt
Cleanliness & Comfort
Very clean hotel
Au Lac Charner Hotel

They put us in a room with only one bed. We were supposed to have 2. They brought a roll out bed with an extremely uncomfortable mattress. The service was inconsistent.

Authenticity & Character
A French colonial character
Location
Staff
We couldn’t find one of our our plastic room cards when we checked out and they charged us $10. This seemed ridiculous.
Cleanliness & Comfort
Roll out bed very uncomfortable
Saem Siem Reap Hotel
Siem Reap

Very beautiful space, excellent customer service, amazing spa, fabulous food

Authenticity & Character
Location
It’s a bit out of town and you need to get transportation to get into town. But it’s quiet and worth it!
Staff
Top of the line customer service. Everyone was completely service focused and so friendly and kind!
Cleanliness & Comfort
Super clean!
Activity Reviews
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

Excellent experience

Quality of Experience
Food
At the restaurant we went to, we had specifically asked for no fish or seafood but were given it anyway
Guides, Drivers and Staff
Transport
Dinner at Spoon Cafe & Restaurant
Dinner at Spoon Cafe & Restaurant
Siem Reap

Loved the restaurant and the food. Would love to have heard from someone at the restaurant about more about the restaurant’s special mission.

Quality of Experience
Food
Guides, Drivers and Staff
Prompt and on time
Transport
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi
Quality of Experience
Food
It’s “street food” and it was all exceptional
Guides, Drivers and Staff
Guide was excellent!
Transport
It’s a walking tour
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

Loved the bike ride ! Really enjoyed the cooking class! Loved talking to the War veteran and seeing his green tea farm!

Quality of Experience
Food
Guides, Drivers and Staff
Excellent guide!
Transport
Tam Coc - Hoa Lu - Rural Village - Thai Vi Temple (N)
Tam Coc - Hoa Lu - Rural Village - Thai Vi Temple (N)
Vietnam

Beautiful area. I wish we could have rowed our own boat. I wish we would have learned more about the area

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels by Speedboat
Cu Chi Tunnels by Speedboat
Ho Chi Minh City

Excellent. However, I don’t understand why the Cu Chi tunnels would have a shooting range there with people shooting at targets. It’s such an emotional experience to learn and go through the tunnels, so to have people practicing shooting seemed really strange and kind of took away from the experience.

Quality of Experience
Excellent except for the shooting range. Loved going to the tunnels by speed boat!
Food
Guides, Drivers and Staff
The guide for the day was a nice guy but really didn’t have a lot to offer regarding our questions. He was very young and just beginning as a tour guide. It was clear how inexperienced he was.
Transport
Loved the speed boat!
Siem Reap – Angkor Wat
Siem Reap – Angkor Wat
Siem Reap

Fabulous!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Hero Rats at APOPO Visitor Center
Visit Hero Rats at APOPO Visitor Center
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Ho Chi Minh Sightseeing By U.S Jeep
Ho Chi Minh Sightseeing By U.S Jeep
Ho Chi Minh City

Excellent! Especially liked the war remnants museum

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Jan 02, 2024

Dear Cheri,

Happy New Year to you!

Thank you so much for taking the time to share your feedback! I'd be delighted to hear your kind words about me. I am on the night cloud now <3

If there's anything else we can do for you or if you have any additional feedback, please don't hesitate to reach out. We truly appreciate your business and look forward to assisting you again in the future.

I wish you all the best,
Ha Dinh from Realistic Asia

A trip to remember
Vietnam | Dec 25 - Dec 31, 2023

Juliet
Juliet S.
Sunnyvale, CA | Reviewed on Jan 01, 2024
It was our first trip to Vietnam, the planning with Long was unexpectedly easy and flexible. I told him some criteria of places / things we would like to see / do and he would tie everything together with a tour guide and transfers. He came up with a few revisions and Rev 3 was what we have chosen. Long was responsive and made great recommendations. Two and a half weeks prior to our trip my mother-in-law suddenly passed away due to a heart attack, we were not sure if we were able to go... Read more

It was our first trip to Vietnam, the planning with Long was unexpectedly easy and flexible. I told him some criteria of places / things we would like to see / do and he would tie everything together with a tour guide and transfers. He came up with a few revisions and Rev 3 was what we have chosen. Long was responsive and made great recommendations. Two and a half weeks prior to our trip my mother-in-law suddenly passed away due to a heart attack, we were not sure if we were able to go because of the funeral etc.. We informed Long of our situation and he was patiently checking in with me to ensure we could recover some of our trip payment if we needed to cancel our trip. Luckily we were able to go and our trip was amazing. Long checked in with us every day to make sure the tour was on track and on schedule. The local tour guide Mr Huy and the driver were wonderful people and we were well taken care of. The Old Quarter in Hanoi was a crazy place full of motorbikes and people. The street food tour was perfect, tried out six different things in one evening and the chicken Binh mi was our favorite. Honestly we were not able to cross the street without our guide in Hanoi. After a couple of days we were fine, we enjoyed the various architectures in Hanoi and we were able to learn more about the history and people of Vietnam from the various museums. The scenery in Ninh Binh at the Trang An complex was breathtaking and the HaLong Bay Indochina Junk cruise was unforgettable. The food was fantastic and the cruise guide CoCo was just so efficient and impressive speaking three different languages. Mr Huy was also very knowledgeable and he told great stories and we enjoyed his company. Our driver was nice too, he was quiet but drove so carefully. We felt safe all the way. Though we were not in the best mood when we started our trip we felt that we were able to regain our energy. As Long said, traveling was one of the best ways to heal and we certainly agreed with him. I must say that we were skeptical about planning our trip via a website and we didn’t know what to expect. But now we would like to thank you for this wonderful experience!

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jan 02, 2024

Dear Juliet,
I honestly can't convey how much we all appreciate your kind words - you've literally brightened my day and made me love my job a little bit more! Thank you so much for taking the time to share your amazing feedback with us! We are absolutely delighted to hear that you had an outstanding experience during your time here in Vietnam.
I'll pass the review on to the team, especially Huy and I'm sure they will really appreciate it too!
We would love to have you back:) Maybe we will meet again someday.
Wish you and Stephen a great time in our Central.
My very best,
Long

Surprising Vietnam in all the best ways!
Vietnam | Oct 25 - Nov 15, 2023

Linda
Linda O.
Davis, CA | Reviewed on Dec 31, 2023
Our 18-day trip was titled "Vietnam: History, Art, and Nature". History is essential to understanding Vietnam -- all our guides were well-versed and shared in a meaningful way. The American War was won by North Vietnam, of course, and the people are proud of defeating a powerful imperial country; this contributes to the pride they feel in how the country has been rebuilt, both North and South. Our understanding was greatly enriched by this. And then the Art part of our trip was also evident... Read more

Our 18-day trip was titled "Vietnam: History, Art, and Nature". History is essential to understanding Vietnam -- all our guides were well-versed and shared in a meaningful way. The American War was won by North Vietnam, of course, and the people are proud of defeating a powerful imperial country; this contributes to the pride they feel in how the country has been rebuilt, both North and South. Our understanding was greatly enriched by this. And then the Art part of our trip was also evident everywhere, from formal art museums to the design of lovely tourist items for sale: weavings from the ethnic tribes of the Sapa region and grass place mats from the Mekong Delta. We were introduced to incredibly beautiful Nature in the mountainous region of Sapa as well as in HaLong Bay. Driving between these sites were also spectacular.
Our trip arranger -- Ha, a resident of Hanoi -- listened carefully to what we wanted to experience on our trip. She was easy to communicate with and creative in solving some of the conflicting priorities.
Truly, memories of this trip will last our lifetimes!

Hotel Review
La Siesta Premium Hang Be Hotel
Hanoi

The staff was extremely helpful, friendly, accomodating. The breakfast buffet was spectacular. Loved all the different options! Our room was very comfortable. We stayed in 2 different rooms (with a trip to Sapa in the middle) and each was excellent. VERY comfy beds and high-quality linens. We also appreciated/enjoyed the rooftop bar.

Authenticity & Character
The design and colors were so relaxing... somewhat "old Vietnam" in spirit but all modern facilities.
Location
In the Old Quarter so convenient location. Quiet rooms.
Staff
The woman who was head of staff was genuinely caring and that spirit extended to all staff. So helpful!
Cleanliness & Comfort
We stayed in about 6 excellent hotels during our 20-day trip. Of those urban hotels, this was the best.
Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Jan 02, 2024
Dear Linda and Grady, Happy New Year to you <3 Thank you so much for sharing your wonderful feedback about your "Vietnam: History, Art, and Nature" trip. We are thrilled to hear that the historical aspects were well presented by our knowledgeable guides, providing you with a meaningful understanding of Vietnam's rich history, particularly the impact of the American War and the subsequent pride in the country's remarkable reconstruction. Besides, it's fantastic to know that the artistic... Read more

Dear Linda and Grady,

Happy New Year to you <3

Thank you so much for sharing your wonderful feedback about your "Vietnam: History, Art, and Nature" trip. We are thrilled to hear that the historical aspects were well presented by our knowledgeable guides, providing you with a meaningful understanding of Vietnam's rich history, particularly the impact of the American War and the subsequent pride in the country's remarkable reconstruction.

Besides, it's fantastic to know that the artistic elements, from formal museums to the intricate designs of local items, added another layer of cultural richness to your journey.

Thank you so much for your compliment on me and our team. We appreciate your kind words, and we're honored to have been a part of creating lasting memories for you. If there's anything more we can do for you or if you have future travel plans, please don't hesitate to reach out.

Warm regards,
Ha Dinh from Realistic Asia

Family vacation in Vietnam
Vietnam | Dec 19 - Dec 28, 2023

M
Melvin A.
Ashland, MA | Reviewed on Dec 30, 2023
We had an excellent trip thanks to Minh, Vu Thuy, our local guides Charlie, Ben , Quyen and Cong (on the boat) .
We had a great trip and was able experience the beautiful culture, history, food , visit with local families. The guides were very knowledgeable , friendly and easy to get along with. This made our trip very memorable and one which we will remember.
Thank you!
Melvin
Read more

We had an excellent trip thanks to Minh, Vu Thuy, our local guides Charlie, Ben , Quyen and Cong (on the boat) .
We had a great trip and was able experience the beautiful culture, history, food , visit with local families. The guides were very knowledgeable , friendly and easy to get along with. This made our trip very memorable and one which we will remember.

Thank you!
Melvin

Hotel Reviews
Hanoi Boutique Hotel
Hanoi

Nice quaint hotel , clean, great food and an excellent staff. The location is perfect and within walking distance to all the nearby attractions.

Location
Staff
Thanks to Lucy and team for all the help .
Cleanliness & Comfort
Odys Boutique Hotel
Ho Chi Minh City
Authenticity & Character
Location
Staff
Thanks to Alice for helping us out with the local calls and research.
Cleanliness & Comfort
Renea Cruises Halong
Hon Gai, Ha Long
Authenticity & Character
Location
Staff
Cong and the team were amazing. They were fun and kept us entertained. Bartender made amazing cocktails.
Cleanliness & Comfort
Eldora Hue
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Dec 31, 2023

Hi Melvin,

Thank you very much for your feedback! We are all thrilled that you had a wonderful time in Vietnam. Your comments are a great source of motivation for me and my team to strive for improvement every day, and they serve as a "green light" for travelers from around the world to visit Vietnam. Wishing you all the best!

Minh.

Amazing Family Tour of Vietnam ...
Vietnam | Dec 15 - Dec 27, 2023

Dana
Dana D.
Australia | Reviewed on Dec 28, 2023
We are a group of 6 from Australia travelling with 4 adults (including one 82 year old) and three teenagers. We had a lovely tour of Vietnam organised by Hien and Realistic Asia through Kimkim. We visited Hanoi, Sapa, Ha Long Bay, Ho Chi Minh City and the Mekong. We loved every minute of our trip. Our guides were fabulous, specifically Johnny Cuong who took us for three days to the Cu Chi Tunnels and the Mekong. I'd highly recommend every part of our tour. Ha Long Bay on Heritage... Read more

We are a group of 6 from Australia travelling with 4 adults (including one 82 year old) and three teenagers. We had a lovely tour of Vietnam organised by Hien and Realistic Asia through Kimkim. We visited Hanoi, Sapa, Ha Long Bay, Ho Chi Minh City and the Mekong. We loved every minute of our trip. Our guides were fabulous, specifically Johnny Cuong who took us for three days to the Cu Chi Tunnels and the Mekong.

I'd highly recommend every part of our tour. Ha Long Bay on Heritage Cruises was brilliant. La Siesta Hotel in Hanoi was AMAZING. The Vespa Food tour in Ho Chi Minh City was so much fun. Even my 82 year old Mum got on the back of a scooter. We had a cycling experience in the Mekong too which was lovely. The Cu Chi Tunnels were a must see too if you love history.
Hien our travel agent even arranged some flowers for my birthday!

Honestly we were sad to leave Vietnam. Thank you for our lovely holiday!

Hotel Reviews
La Siesta Premium Hang Be Hotel
Hanoi

One of the best hotels I've ever stayed in and in the heart of bustling Hanoi. Couldn't fault it honestly. So glad we stayed there.

Authenticity & Character
Lovely
Location
In the heart of the Old Quarter
Staff
Always helpful
Cleanliness & Comfort
Spotless
Heritage Cruise Binh Chuan
Hanoi

Very high quality vessel. Lovely food and wonderful service. I honestly couldn't fault it and I wish we'd stayed longer!

Authenticity & Character
Lovely internal design with lots of timber. Classy.
Location
Lovely scenery
Staff
Always helpful
Cleanliness & Comfort
Spotless
Mekong Lodge

Loved this hotel. To stay in the Mekong and cycle through a neighbouring island was lovely. Amazing sunset by the pool.

Authenticity & Character
Lovely outdoor bathrooms and grounds were lovely too
Location
Right on the Mekong River
Staff
Always helpful
Cleanliness & Comfort
Very good
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 28, 2023
Dear Dana, Thank you so much for taking the time to share your wonderful feedback about your recent trip to Vietnam. We are thrilled to hear that you and your group had such a fantastic experience exploring Hanoi, Sapa, Ha Long Bay, Ho Chi Minh City, and the Mekong. It warms our hearts to know that you loved every minute of your tour, and we are especially pleased to hear that our guides, especially Johnny Cuong, made a positive impact on your journey. We'll be sure to pass along your... Read more

Dear Dana,

Thank you so much for taking the time to share your wonderful feedback about your recent trip to Vietnam. We are thrilled to hear that you and your group had such a fantastic experience exploring Hanoi, Sapa, Ha Long Bay, Ho Chi Minh City, and the Mekong.

It warms our hearts to know that you loved every minute of your tour, and we are especially pleased to hear that our guides, especially Johnny Cuong, made a positive impact on your journey. We'll be sure to pass along your compliments to him and the entire team.

It's great to know that you enjoyed the various aspects of your tour, from the brilliant Ha Long Bay on Heritage Cruises to the amazing La Siesta Hotel in Hanoi. We're delighted that the Vespa Food tour in Ho Chi Minh City added a fun and memorable element to your trip, and it's impressive that even your 82-year-old Mum joined in the adventure on the back of a scooter!

We're also glad to hear that the cycling experience in the Mekong and the visit to the Cu Chi Tunnels left a positive impression. It's our goal to create well-rounded and enjoyable experiences for our clients, and it sounds like we succeeded in delivering that for you.

We genuinely appreciate your recommendation, and it was our pleasure to assist you in planning and executing your dream holiday in Vietnam. If you ever decide to explore more destinations, we'd be more than happy to assist you again.

Safe travels and warm regards,
Hien

Beautiful Chaotic Country
Vietnam | Nov 6 - Nov 13, 2023

Wilfred
Wilfred L.
Boston, MA | Reviewed on Dec 27, 2023
Great hotels, trip was rushed but we covered a lot in 7 days. Tour guides did speak English -however expectations need to be reset in SouthAsia. We did HoChi Min City, Hoi Ann, Hanoi and Halong Bay - such a beautiful country. We will be back for a more relaxed tour in the future. Read more

Great hotels, trip was rushed but we covered a lot in 7 days. Tour guides did speak English -however expectations need to be reset in SouthAsia. We did HoChi Min City, Hoi Ann, Hanoi and Halong Bay - such a beautiful country. We will be back for a more relaxed tour in the future.

Hotel Reviews
Halong Capella Cruise
Halong
Peridot Grand Luxury Boutique Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Majestic Saigon
Ho Chi Minh
Authenticity & Character
No
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Half Day City Tour (In afternoon)
Hanoi Half Day City Tour (In afternoon)
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class at the Red Bridge Cooking School
Private Cooking Class at the Red Bridge Cooking School
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels & Ho Chi Minh City Tour
Cu Chi Tunnels & Ho Chi Minh City Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Dec 31, 2023

Dear Wilfred,
Thank you so much for sharing your experience. I truly appreciate it.
I am happy that you like our country. I wish you had shared with me that Shanthala prefers a leisure trip so that I have could make it more relaxed.
Our team would love to welcome you back in the future for a retreat or beach vacatiion, and I will be here and more than happy to assist you!
Happy New Year🥳
Ashley

A breathtaking two week Vacation in Vietnam
Vietnam | Nov 29 - Dec 12, 2023

Leigha
Leigha L.
Plano, TX | Reviewed on Dec 19, 2023
Our two week vacation in Vietnam was absolutely incredible. My husband Paul and I enjoyed going up and down Vietnam experiencing local food, culture and daily life. Each guide was so incredibly knowledgeable not only about their specific region but the entirety of Vietnam. Ms. Mai was our tour guide in Sa Pa and she was absolutely delightful. She was local to a village in Sa Pa and knew everything about the area. She spoke with us as if we were friends. I didn't care for the lunch provided in... Read more

Our two week vacation in Vietnam was absolutely incredible. My husband Paul and I enjoyed going up and down Vietnam experiencing local food, culture and daily life. Each guide was so incredibly knowledgeable not only about their specific region but the entirety of Vietnam. Ms. Mai was our tour guide in Sa Pa and she was absolutely delightful. She was local to a village in Sa Pa and knew everything about the area. She spoke with us as if we were friends. I didn't care for the lunch provided in Sa Pa on the first day, but the hike through the rice terraces was an absolute delight and the lunch we had in the village was outstanding. The only think I wish we could have had more prep for was what to pack, especially for Sa Pa. We went on an 8.6 mile hike and that would have been nice to have that disclosed to us before we left the U.S. so we could make sure to pack correctly. Thankfully, my husband and I did pack correctly but we did not realize the extensive hike we would be going on. The lunch we had in Hanoi was very flavorful and delicious. It was so much food and we enjoyed every bit of it. Our coordinator Long was an absolute joy to work with. He was so responsive before and during our trip and had everything mapped out meticulously. We never had to worry about where our transfer would be or how to get ahold of our tour guide. He made any sort of anxiety of going to a brand new country wash away because of his careful planning abilities. Another thing that Paul and I would have liked to know ahead of time was the tipping expectations as well as how much cash we should anticipate to exchange. We felt a bit underprepared on that arriving in Vietnam. Nha Trang was beautiful as well, however I wish that we could have gone to a beach that was a bit more relaxing than the one we hung out at. The one we visited was a bit small and didn't have a lot of areas to relax on the actual beach. The snorkeling was amazing though, we truly enjoyed being able to explore the beautiful waters in Nha Trang. Our boat trip in Ha Long Bay was breathtaking but I would say that Ninh Binh was even more breathtaking. We did however enjoy the trip in Ha Long Bay being able to meet other travelers from other countries and enjoy some karaoke that night. For the boat trip in Ha Long Bay I would have paid more though for a five star experience. The boat we went on was nice but there were some things that I think could have been improved upon. I would also suggest a two-night trip in Ha Long Bay. There is so much to explore in Vietnam and Paul and I would definitely go back to explore more of their elephant sanctuaries and caves. Looking forward to booking another vacation with KimKim!

Hotel Reviews
La Siesta Classic Hang Thung

Beautiful hotel to stay in while in Hanoi. The French toast they have in their breakfast buffet is absolutely incredible, best French toast I have ever had. This is centrally located next to where everything is happening in Hanoi. The staff is very friendly and accommodating. Truly enjoyed this experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adora Art Hotel

Unfortunately not the best experience at this hotel, the bed was very hard, the bath mat in the bathroom had a ton of mold on the bottom of it and the room in general was very small that we booked. The staff was mediocre, did not seem very inviting at all.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amazing Sapa
Sa Pa

I wish we could have seen more, but the fog was so thick we couldn't see the views we paid for. I wish it was disclosed that the views would not be the same in the winter as the summer. The breakfast was ok, there were too many lunch options and not enough breakfast options. There also was not a bar area to hangout in. The actual room we stayed in was comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh

I wish we stayed more than one night at the Hidden Charm hotel. This was a beautiful hotel with all the amenities we were looking for. The staff was so friendly and inviting. We would love to go back and stay longer. I loved this hotel room as well, it was large and comfortable.

Authenticity & Character
Location
Not very close to the main strip
Staff
Cleanliness & Comfort
La Pandora Cruises
Hai Phong

I wish I could write a rave review about this cruise but was mediocre. There was not enough awake time on the cruise to be able to enjoy and experience it. We hardly got any warning about any excursions that everyone was going out on and it was entirely too early to wake up and run out to an excursion, 6:50am was when the boat was leaving to go to the cave excursion and that was not fun to have to run out of bed scarf breakfast and go out. The bathroom was atrocious. I couldn't bare to go in to use it and any other bathrooms on deck were just as bad, one didn't even have a women's seat. I liked the people I met on this cruise but didn't like the cruise itself.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bathroom smelled so bad the entire time.
Amiana Resort Nha Trang

Five star experience at the Amiana Resort. It's not in a convenient location but you have everything you need at the resort. The staff was friendly and really enjoyed talking to us. I wish there were more food options for dinner, but the breakfast buffet was unreal. They had absolutely everything, and it was very tasty. I wish I stayed the entire time in Nha Trang at this resort.

Authenticity & Character
Beautifully built.
Location
Staff
Very kind people who work here
Cleanliness & Comfort
Incredibly clean and comfortable.
Au Lac Charner Hotel

This breakfast buffet was nothing compared to the others we had during our trip, it was almost zero breakfast food. It was centrally located which was good because I didn't want to hangout at the actual hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bed was so hard it felt like a rock
Activity Reviews
Ho Chi Minh City Highlights
Ho Chi Minh City Highlights
Ho Chi Minh City

Make sure to wear comfortable shoes as this day had a lot of walking around Ho Chi Minh. A wonderful experience and make sure to bring tissues for the Vietnam War Museam.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Hanoi

Visit a few historical places on this day. Make sure to wear comfortable shoes as there will be a lot of walking around the city.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa

Incredible, amazing, breathtaking and a very difficult hike if you are not accustomed to hiking. This was 8.6 miles of hiking through hills. The beauty was unreal and amazing to see the villages.

Quality of Experience
Food
Guides, Drivers and Staff
Mai is the best tour guide.
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam

Truly was in awe in the boat tour, just superb. I loved the lime stone rock structures, they were so beautiful. This is a two hour boat tour that was so gorgeous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

This was a nice boat cruise but I wish we would have paid more for a fancier boat. There is a 45 minute boat ride from the harbor to the boat though so make sure you prepare for a long transfer boat ride. The bathrooms were really bad on the boat though so keep that in mind too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa

Visit in August if you want the best views. The fog was so thick we could hardly see any views. We loved the hike to love waterfall and that it was cooler weather though.

Quality of Experience
Guides, Drivers and Staff
Mai was the best tour guide.
Transport
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam

The wake up call for this experience was way too early at 6:50am we had to leave the main cruise boat and go out. My husband and I didn't even get to have breakfast and enjoy the scenery before we had to go out. I really wish we booked two nights to have a more relaxed time.

Quality of Experience
This was a beautiful experience but it was really short.
Food
Missed breakfast because the excursion was too early.
Guides, Drivers and Staff
Transport
Islands And Snorkeling Tour
Islands And Snorkeling Tour
Nha Trang

Enjoyed the snorkeling very much but didn't like the beach that we spent time at after the snorkeling. We were also the only ones at the restaurant. we ate at.

Quality of Experience
Food
Squid, shark, and prawns all very good.
Guides, Drivers and Staff
Transport
Boat driver did not interact with us at all.
Free Time in Ho Chi Minh
Free Time in Ho Chi Minh
Ho Chi Minh City

Self-guided walking in Ho Chi Minh is really hard when you have no idea where to walk to or what to see.

Quality of Experience
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Dec 22, 2023

Hi Leigha,
I'm so glad you and Paul had an incredible vacation in Vietnam! Thanks for sharing all the details with me, it was a pleasure to read your insightful review. Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you so much for choosing our services. It is awesome to know that you will be using kimkim again.
Happy holidays to you🥳!
Long

Everything was top notch , Trang was very pr...
Vietnam | Dec 4 - Dec 8, 2023

Barry
Barry Y.
Canada | Reviewed on Dec 18, 2023
Everything was top notch , Trang was very professional and diligent in her job.
Very impressed with the transportation modes.
Definity will use Kim Kim again !!
Read more

Everything was top notch , Trang was very professional and diligent in her job.
Very impressed with the transportation modes.
Definity will use Kim Kim again !!

Hotel Review
Hanoi Pearl
Hanoi

Very cozy and chic nostalgia and great breakfast especially the beef noodles soup was my favorite, lots of fresh fruits, omlett station, bake goods and lots of coffee.

Authenticity & Character
Nostalgic
Location
Right in the old city center
Staff
Everyone is so helpful
Cleanliness & Comfort
Clean
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Dec 19, 2023

Hi Barry,

Thank you much for your review and sharing nice pics :) I’m so glad to be your local journey planner to have this chance to host your trip. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang

Knowledgeable, authentic and trustworthy - an incredible and thought provoking journey in North Vietnam.
Vietnam | Dec 2 - Dec 15, 2023

Jane
Jane M.
Australia | Reviewed on Dec 18, 2023
My two week adventure in North Vietnam as a solo traveller in December 2023 was a great success, due in no small part to the services on Long Pham. My particular interest was in the embroidery and textile techniques of the ethnic groups in Vietnam (over 54!), so after a short stay in Hanoi I went to Sapa and then on a 3 day 'trek' (walk, but at times difficult) through rice paddies and villages and was able to see first hand the techniques of the very skilled tribal women as they wove, dyed... Read more

My two week adventure in North Vietnam as a solo traveller in December 2023 was a great success, due in no small part to the services on Long Pham. My particular interest was in the embroidery and textile techniques of the ethnic groups in Vietnam (over 54!), so after a short stay in Hanoi I went to Sapa and then on a 3 day 'trek' (walk, but at times difficult) through rice paddies and villages and was able to see first hand the techniques of the very skilled tribal women as they wove, dyed and embroidered their traditional outfits. The homestays arranged were good, comfortable and very authentic. I spent a further 5 days in Hanoi, with a day trip to Halong Bay on one day. All was wonderful and very well arranged by Long. I changed arrangements during the trip and Long handled everything with immense patience and ease. Finally, I would like to give a shout out to guides: Andy on my vespa food tour of Hanoi, Bach on my full day seeing the sights of Hanoi and Lu on Sapa walking leg. Andy and Bach in particular were very knowledgeable about the history of Vietnam and generous in sharing their personal histories and experiences in modern Vietnam. Terrific holiday. As a solo traveller (older woman) it was important to me to have someone I could contact if needed, and Long was available 24/7. Highly recommended.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Dec 23, 2023

Hi Jane,

Your amazing review made my day! Thrilled you loved your North Vietnam adventure, especially the Sapa trek and Hanoi's charm. Adapting your itinerary was my pleasure, and knowing you felt supported as a solo traveler brings me immense joy. Your kind words about Andy, Bach, and Lu warm my heart – they remember you and sends their warm regards. Thank you again for trusting me and our company, and we hope to see you again!

Thank you and Merry Christmas!
Long

Choosing KimKim was the right decision
Vietnam | Dec 4 - Dec 8, 2023

A
A C.
Canada | Reviewed on Dec 15, 2023
We were a group of 8 joining a cruise to Thailand and Vietnam. Most of us have never been to Vietnam and not familiar with any of the landmarks. In addition, because of the geographic location of the ports of calls which shortened the time we had touring, posed challenges. We contacted KimKim whom by chance I saw in an internet advertisement. A tour plan was then devised for us. We are all very happy that we went with KimKim. Trang, our main agent in Saigon from the very beginning answered... Read more

We were a group of 8 joining a cruise to Thailand and Vietnam. Most of us have never been to Vietnam and not familiar with any of the landmarks. In addition, because of the geographic location of the ports of calls which shortened the time we had touring, posed challenges. We contacted KimKim whom by chance I saw in an internet advertisement. A tour plan was then devised for us. We are all very happy that we went with KimKim.

Trang, our main agent in Saigon from the very beginning answered all our questions, walked us through the payment process, and was keen to accomdodate all our needs throughout the trip. It was a surprise to us that at all the port of calls we had both an English speaking guide and a driver. The 8 of us sat in a roomy 14-16 seater at every stop, and at Halong Bay we had a private boat just for our group to tour the Bay for six hours. The tours were not overly ambitious and the guides were good in controlling the pace so we never felt rush but were able to see most of what we should see. They, like Trang were very accommodating.

I read many of the KimKim reviews before going with them. I saw that a prevalent complaint in the few negative reviews that the price was higher. We thought that the price we paid was reasonable for the level of service.

If you've never been to a place and have little knowledge of the landmarks and not sure of where to go, and want a higher end experience, I recommend KimKim. Everything is planned for you and your group and you just sit back and enjoy.

Hotel Review
Hanoi Pearl
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phu My Port - HCM City tour halfday - Phu My Port
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - City tour halfday morning
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chan May Port - Hue City tour halfday - Chan May Port
Hue
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Port - Halong Bay - Hanoi
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Dec 24, 2023

Hi Andrew,

I'm so happy when read your review. It's a great encouragement for me as well as Kim Kim
The tour guides and drivers told me that they had a great time with you :) Once again thank you so much for choosing our services. I hope I have a chance to serve you on your next trip to Vietnam and Southeast Asia

Wish you and everyone in the group all the best,

Best regards
Trang

Unforgettable Vietnam Adventure
Vietnam | Nov 25 - Dec 12, 2023

Christina
Christina W.
Canada | Reviewed on Dec 14, 2023
We recently returned from an 18-day customized trip to Vietnam with Alex from Realistic Asia, and I cannot express enough how phenomenal and carefree the experience was. From the bustling streets of Hanoi to the serene beauty of Phu Quoc, every moment was meticulously planned with our travel style in mind. And every hotel was not just a place to rest but also a part of the immersive experience that took guesswork out of our travel. The charming boutique in Ninh Binh with the fabulous pool,... Read more

We recently returned from an 18-day customized trip to Vietnam with Alex from Realistic Asia, and I cannot express enough how phenomenal and carefree the experience was. From the bustling streets of Hanoi to the serene beauty of Phu Quoc, every moment was meticulously planned with our travel style in mind. And every hotel was not just a place to rest but also a part of the immersive experience that took guesswork out of our travel. The charming boutique in Ninh Binh with the fabulous pool, the trendy hotel in the bustling center of Hanoi and the serene beachfront resort in Phu Quoc were all highlights.

Realistic Asia's local expertise was evident starting with the upfront planning. Alex was patient and knowledgeable crafting our itinerary with the popular tourist spots and insightful details which made each destination unique. In Hanoi, Kuong took us through the heart of the Old Quarter, sharing stories about the city's rich history and culture that you wouldn't find in guidebooks. One of the highlights of the trip was our time in Hoi An, a town that effortlessly blends history and charm. Realistic Asia went above and beyond by making real time changes due to weather for our biking adventure and arranging an amazing cooking class at Red Barn, allowing us to immerse ourselves in the local traditions.

What truly sets Realistic Asia apart is their unparalleled flexibility. Throughout the trip, some of our plans evolved in real-time, and Alex seamlessly adapted to our requests and solved problems real time. Whether it was adjusting our schedule to spend more time on Phu Quock or rearranging our accommodations in Ha Long Bay, Realistic Asia's team demonstrated an impressive ability to cater to our desires on the fly. It felt like we had a personal concierge service at our disposal, always ready to tailor the journey to our preferences.

Our 18-day adventure through Vietnam with Realistic Asia exceeded all expectations and if you're seeking a personalized and unforgettable journey through Vietnam, look no further than Realistic Asia. They don't just provide tours; they create memories that will last a lifetime.

Local specialist: Alex Nguyen
Alex
Alex Nguyen
Local specialist in Hanoi | Replied on Dec 15, 2023

Dear Christina,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
Realistic Asia team,
With my best regards,
Alex

Could have been better planned with kids
Vietnam | Nov 23 - Dec 6, 2023

B
Brandon C.
Canada | Reviewed on Dec 13, 2023
The trip was always going to be difficult as we travelled with a two and four year old. That said, we were a bit disappointed in how the itinerary was planned given that we emphasized multiple times that we were travelling with kids. For example - There were multiple days of 5 hour round trip driving only to see a monkey or a temple for 45 minutes. It’s impossible to have a two year old sit through all of that. Ultimately we ended up cancelling about half the itinerary I think Trang did... Read more

The trip was always going to be difficult as we travelled with a two and four year old. That said, we were a bit disappointed in how the itinerary was planned given that we emphasized multiple times that we were travelling with kids.

For example - There were multiple days of 5 hour round trip driving only to see a monkey or a temple for 45 minutes. It’s impossible to have a two year old sit through all of that. Ultimately we ended up cancelling about half the itinerary

I think Trang did her best when we gave her this feedback, but the service wasn’t as tailored to our situation as we expected it to be having planned it four months in advance and providing all that information about our needs. The itinerary was just basic and didn’t really get altered at all for our needs. Also there was a big issue with Visas, where we weren’t informed that we needed to take care of them or even promoted to do so, so the trip almost didn’t happen at all

On the positive side: the country is beautiful, the hotels were nice, and guide in Hoi An specifically was amazing

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Dec 14, 2023
Hi Brandon,
Thanks for leaving your feedback for whole your trip,
Firstly, I’m so sorry because for whatever reason makes you disappointed even a little is my fault
I wish you could let me know earlier when building your trip plan that your family can not visit any destinations and just visit kids' playing areas or kid club… I think it will be easier for us
Regarding visa or even when you want to book a room at the last minute, I tried to book this room but two hours later you wanted me to...
Read more

Hi Brandon,
Thanks for leaving your feedback for whole your trip,
Firstly, I’m so sorry because for whatever reason makes you disappointed even a little is my fault
I wish you could let me know earlier when building your trip plan that your family can not visit any destinations and just visit kids' playing areas or kid club… I think it will be easier for us
Regarding visa or even when you want to book a room at the last minute, I tried to book this room but two hours later you wanted me to cancel it, I still try to support you to the best, I hope you can understand that.
Thank you again for traveling with us. Hope you and your family are always healthy, lucky, and happy🌸💐🌻
Best regards
Trang

Professional
Vietnam | Dec 4 - Dec 8, 2023

P
Peggy C.
Hong Kong SAR China | Reviewed on Dec 12, 2023
The local guides are all professional and catered to our needs, even the drivers. They can be very flexible since we’re a small group. Thank you Trang for all the arrangements Read more

The local guides are all professional and catered to our needs, even the drivers. They can be very flexible since we’re a small group. Thank you Trang for all the arrangements

Hotel Review
Hanoi Pearl
Hanoi

The hotel is simple and basic but at the heart of Hanoi and close to everything. Very convenient

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Nha Trang Port - Nha Trang City - Nha Trang Port
Nha Trang

The guide Thuy is very nice and always take photos for us. She also took us to a nice local restaurant for pho, which we loved so much. Thanks!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Port - Halong Bay - Hanoi
Ha Long Bay

We have the whole boat to cruise halong bay and have lunch onboard which was so great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Dec 13, 2023

Hi Peggy,

Thank you much for your review and I'm very happy when you enjoyed the trip with us. I hope to see you again on your next trip to Vietnam and South-East Asia :)

Hope you, Andrew and everyone in group are always healthy, lucky, and happy🌸💐🌻

Best regards
Trang

It was an amazing trip from start to finish! ...
Vietnam | Nov 17 - Dec 2, 2023

Charlie
Charlie L.
Cortlandt Manor, NY | Reviewed on Dec 09, 2023
It was an amazing trip from start to finish! Very well thought out and showed us such an interstellar cross section of the country, both the “must see” sights as well as the small out of the way places that many travelers don’t get to see. Can’t say enough about our guides who were so knowledgeable, friendly and eager to share their country with us. Each deserves a shout out, Dongho, Sơn & Hiếu were each so helpful, fun and took great care of us. Would be remiss if I didn’t mention... Read more

It was an amazing trip from start to finish! Very well thought out and showed us such an interstellar cross section of the country, both the “must see” sights as well as the small out of the way places that many travelers don’t get to see.

Can’t say enough about our guides who were so knowledgeable, friendly and eager to share their country with us. Each deserves a shout out, Dongho, Sơn & Hiếu were each so helpful, fun and took great care of us.

Would be remiss if I didn’t mention the architect of it all, Dat who put this incredible adventure together for us and was with us each step of the way, even from afar. Thank you, thank you, Thank you.!

We will definitely use Kimkim again and in fact they have already put a ski trip together for us in the Dolomites.

Activity Review
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

The cruise in this other worldly place was one of the highlights of the trip. From the amenities of the boat, friendly crew and excursions, it was fantastic!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Dec 12, 2023

Dear Charlie,

Thank you so much for such a lovely review from you! I am over the moon to hear that you had a good experience and enjoyed your time in Vietnam. Trust me, you’ve made our day immensely better by sharing your experience.

Thanks again for the review and for being such a great customer.
Sincerely,
Dat