Kimkim Trip Reviews

4.8
Based on 14,326 ratings
Read 14,326 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Would recommend to anyone
Scotland | Sep 9 - Sep 17, 2024

E
Emmett W.
Denver, CO | Reviewed on Sep 21, 2024
The trip planning process was incredibly easy and we were supported the entire way through by Pauline and the kimkim staff. Once we were on our vacation, we were able to continue contacting Pauline when we had a few snags at hotel check in, which she expertly handled. Using kimkim took a lot of stress out of traveling and is something that we’ll consider using again in the future! Read more

The trip planning process was incredibly easy and we were supported the entire way through by Pauline and the kimkim staff. Once we were on our vacation, we were able to continue contacting Pauline when we had a few snags at hotel check in, which she expertly handled. Using kimkim took a lot of stress out of traveling and is something that we’ll consider using again in the future!

Hotel Reviews
Alban & Abbey House
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was awesome, the bed and pillows were quite uncomfortable though
Rufflets St Andrews
St. Andrews
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Malmaison Aberdeen
Aberdeen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
No.32 Hotel
Edinburgh

Small issue at check in, but it was quickly resolved. We were incredibly welcome for our whole stay and loved the amenities.

Authenticity & Character
Location
Near the train station and an easy walk to the city center
Staff
Cleanliness & Comfort
Apex City of Glasgow Hotel
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Garrison
Fort William
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Hotel Portree
Portree
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Pauline Mathieu

Vineyard at Quinta da Pacheca was excellent.
Portugal | Sep 6 - Sep 17, 2024

M
Mary M.
Spokane Valley, WA | Reviewed on Sep 21, 2024
Vineyard at Quinta da Pacheca was excellent. The guide we had, Fabio, was very well versed in the winemaking process, and answering many questions we had. The service was excellent for lunch, food and wine pairings was excellent. It was probably the favorite for us of our whole trip. Mary and Bruce Read more

Vineyard at Quinta da Pacheca was excellent. The guide we had, Fabio, was very well versed in the winemaking process, and answering many questions we had. The service was excellent for lunch, food and wine pairings was excellent. It was probably the favorite for us of our whole trip. Mary and Bruce

Hotel Reviews
Maison Albar Hotels Le Monumental Palace
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Such a Great 5 Star Hotel, everything from check in to check out Very attentive to our needs in the Hotel, our room, the amenities were excellent and the Bar staff was excellent.
Cascais Miragem
Cascais - Portugal

Great pool area and staff members did a great job. Wish we would have stayed there anther day longer.

Authenticity & Character
From lobby to pool was 5 star for sure, impressive elevator with view and sitting areas add luxury to this hotel.
Location
Ocean front view was amazing.
Staff
Very attentive to our dining pleasures.
Cleanliness & Comfort
Luxurious huge King bed, 5 star attentive cleaning staff before and after we arrived.
Heritage Avenida Liberdade
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness
Lagos
Authenticity & Character
Location
Cleanliness & Comfort
Cleaning staff was insufficient to be rated 5 star, maybe better training to have essential items in room like tissues for our 3 night stay. No extra pillows or blankets. Curtain rods and toilet paper holder were broken from the start of our stay, which we did mention to staff twice.
Activity Reviews
Farewell
Farewell
Lisbon Int. Airport (LIS)

Rush hour traffic on the freeway. Pick up was at 0730, Not sure if there was a better way to get to Airport. Luggage did not get on our connecting flight to London on time.

Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Driver was attentive to our needs.
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Driver was pleasant, informative of area, and talkative
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Absolutely excellent experience

Quality of Experience
The guide Fabio, at Vineyard was very informative and interesting to listen to. The lunch service and wine pairings were wonderful.
Guides, Drivers and Staff
Transport
He pointed out interesting sites along the way.
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Excellent service, great food choices, 5 star service with wine pairings.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Fun boat ride to see beautiful Duro River.

Quality of Experience
Guides, Drivers and Staff
Captain was informative about area
Transport
Transfer from Porto to Lagos
Portugal
Guides, Drivers and Staff
Transport
Driver was attentive to our needs for stops along the way.
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Fun boat tour, saw amazing cave and cliff formations, along with waterfalls.

Quality of Experience
Guides, Drivers and Staff
Captain was very good at guiding his boat in narrow spaces. Was exciting!
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Sep 26, 2024

Hey Mary and Bruce
Thank you so much for your feedback, kind words and constructive feedback.
I am super happy to know you had a wonderful time in Portugal.
Muito Obrigado!!
Your friend in Portugal - João

Unbelievable Experience with KimKim!
Spain | Sep 7 - Sep 20, 2024

Steven
Steven M.
Newark, NJ | Reviewed on Sep 21, 2024
I was initially referred to KimKim by a family friend who had a great experience. Due to my work schedule and never traveling abroad before, I needed a company I could trust to set my trip up the right way. Raquel was not only super responsive and helpful, but she also listened to everything I wanted out of a trip to Spain and Portugal and custom created a trip beyond what I could imagine. This trip was 5 cities over 2 weeks. 5 hotels, 2 train transfers, and multiple flights (not counting... Read more

I was initially referred to KimKim by a family friend who had a great experience. Due to my work schedule and never traveling abroad before, I needed a company I could trust to set my trip up the right way. Raquel was not only super responsive and helpful, but she also listened to everything I wanted out of a trip to Spain and Portugal and custom created a trip beyond what I could imagine. This trip was 5 cities over 2 weeks. 5 hotels, 2 train transfers, and multiple flights (not counting getting to and from the EU from the US) and she made it as clear and easy to follow as absolutely possible. I do not speak Spanish or Portuguese for reference, and yes it was still extremely easy to follow. Each activity that was arranged was an incredible and memorable experience with a guide who was a true local with local experience and connections. Writing this, I honestly can’t think of a critique I could even give. My expectations were met within the first couple days, then exceeded at about half way through the trip. The rest was all a bonus. If you are reading this review because you might be skeptical or questioning whether or not to use KimKim or Raquel, just know I had my concerns as well. I am now 2 days back and wrote this review and I cannot recommend this service enough if you want a truly memorable experience.

Hotel Reviews
NH Collection Barcelona Pódium
Barcelona
Authenticity & Character
Did not feel out of place and it felt like you were a part of the city
Location
Great location for activities and rich in culture
Staff
Incredibly nice and helpful
Cleanliness & Comfort
Intelier Victoria
San Sebastian
Authenticity & Character
Great rooftop views, incredible breakfast, very clean
Location
Great central location to the old town and everything is accessible by foot
Staff
So incredibly nice and helpful. Everyone seems truly happy to work there.
Cleanliness & Comfort
EVERYTHING was very clean. From the lobby to the showers to even the elevator
H10 Puerta de Alcalá
Madrid
Authenticity & Character
The hotel was just remodeled so it had a very cool and “swank” design
Location
In a VERY nice part of town and was centrally located to many great restaurants
Staff
Everyone involved was very helpful. This was one of 5 hotels we stayed at so unfortunately I do not have any names to mention
Cleanliness & Comfort
Very comfy beds and clean all around from the lobby to breakfast bar to the hotel bar to our room
Catalonia Porto
Porto
Authenticity & Character
Blends in great to surrounding areas and retains a Portugal charm. Also truly an amazing breakfast
Location
Excellent location to city center and the river
Staff
Not only was the staff very friendly to deal with but also happy to help at a moments notice
Cleanliness & Comfort
EVERYTHING was clean all the way down to the inside of the mini fridge
Dear Lisbon - Gallery House
Lisbon
Authenticity & Character
This hotel was clearly renovated from a traditional Lisbon apartment building and gives you a traditional feel with modern amenities. Very very cool place to stay
Location
Very nice area located and very close to amazing restaurants but not so centrally located that it is loud at night from street activity
Staff
Super welcoming and always helpful
Cleanliness & Comfort
Despite being a traditional building, the carpets and rugs do not even have stains on them. The “mini-split” AC units were fantastic
Activity Reviews
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

This was our first activity coming off a 9 hour red eye flight being abroad from the US for the first time just to set the scenario. Boris (our guide) welcomed us to the city in the most impressive way possible. I normally cringe at the idea of a “tour”. This isn’t your traditional tour guide walking and shouting to keep everyone together with a giant sign and whistle giving you the cliff notes of generic “authentic” foods. This is a local guided, off the beaten path, “locals only” known with history and culture. Each location is unique and purposefully selected to give you an authentic experience. The group is not more than 8-10 and you start as strangers and end as friends taking pictures to remember the experience. Boris was an awesome guide with amazing taste.

Quality of Experience
Boris was an incredible guide and you eat at places you are not going to find on a local yelp page.
Food
The authenticity of the meals were great and unlike anything I ever had before
Guides, Drivers and Staff
Boris was fun, friendly, experienced, knowledgeable and the places you go to are welcoming and happy you are there.
Transport
We walked and met at a location that was easy to find
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

We met Albert who was our guide and he was incredible. I could not believe how much this man knew about Barcelona. This man had binders of pictures of what the city used to look like and how it has changed over centuries. I walked away from this tour amazed at the education I was provided along with local tips for how to navigate around Barcelona that you would never find even online. You will get a college semesters worth of education in 4 hours and the best part about Albert, you can tell he was excited and passionate about the city’s history and excited to share it with you.

Quality of Experience
Albert (our guide)
San Sebastian Pintxo Experience
San Sebastian Pintxo Experience
San Sebastián

This was an incredible experience with fantastic food all put together by my guide, Felix. Felix is a local and has grown up in San Sebastián so his selection and taste was spot on. He provided an incredible tour and by the end, became a friend. I mean this in the most professional way possible. The selections he picked were unique to San Sebastián and even gave more suggestions for meals during your stay that couldn’t be included in the tour because time wouldn’t allow.

Quality of Experience
Felix and his knowledge
Guides, Drivers and Staff
Incredibly friendly and knowledgeable and the food was nothing short of amazing
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

When first getting into Madrid, I wasn’t sure how much I would love the city. Just coming from Barcelona and San Sebastián, Madrid was massive and had a different vibe all together (not bad or dangerous, just very different than the other 2). Sean (our guide) was the game changer for my impression of the city. He showed us the real Madrid that I’m sure not a lot of tourists get to see or understand. If it wasn’t for Sean, I don’t know if I would have enjoyed Madrid as much as I did. He has an awesome local knowledge base of the city and helped us navigate the city much better. By the end, Sean became a friend we met along the way through our journey and I mean that in the most professional way possible.

Quality of Experience
Sean. He was welcoming and extremely knowledgeable
Guides, Drivers and Staff
Sean truly loves the city and understands it so well
Foodie Experience in Porto
Foodie Experience in Porto
Porto

This was one of many food tours we took on this trip and we had Jon (Jean) as our guide. This man was incredible. Not only was Jon a knowledgeable local guide who knows the city well, he was also a chef. So all meals were expertly picked with a chefs taste and Jon was about as entertaining and knowledgeable guide as you could ask for. Meals ranged from local meats and cheeses with authentic port wine to local hot spots with authentic dishes

Quality of Experience
Wide variety and incredible guidance
Food
Absolutely everything
Guides, Drivers and Staff
Jon (Jean) was amazing and a local expert.
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Emanuel is a local expert and was such an amazing guide to have. His knowledge of the city and its history is so vast you were getting a college semesters worth of history in a 3 hour tour. He loves the city and gets you to love it too.

Quality of Experience
Emanuel’s knowledge and expertise
Guides, Drivers and Staff
Emanuel’s enthusiasm and attention to city detail along with local pointers for things to do later
Go West to Belém TukTuk Tour
Go West to Belém TukTuk Tour
Lisbon

This was my first time on a Tuk Tuk and Catalina provided a great knowledge base of the city. She took us to great places and gave us exclusive access to some things that made the city so great.

Quality of Experience
Great knowledge from Catalina
Guides, Drivers and Staff
Catalina’s enthusiasm for the city of Lisbon
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Initially, we had a hike planned that unfortunately got cancelled due to the tragic wildfires that happened in Portugal at this time. Our hike got rescheduled to another area along the Sintra Coast. We got paired with Falis, and this might have been the best highlight of an already incredible trip. Falis prepared the hike according to us and what WE felt comfortable with. I am a 30 year old and I am in good shape. We did a roughly 15 km hike that was unlike anything I could have imagined. This was a private costal hike to a private beach and through small costal towns that was beyond anything I could have imagined. The terrain was tough but I can personally handle it. Felis was 100% prepared for anything and knew all the best routes that were the opposite of any “tourist” walk. I will never forget this experience. Felis is now a true friend after my experience. He even personally selected food for lunch and provided it to us. Unbelievably beyond my expectations.

Quality of Experience
Felis and the views. I knew nothing of what the Portugal coast had to offer and was completely blown away
Guides, Drivers and Staff
Felis is truly one of the most welcoming guys I have ever met that you could tell, this is what he loves to do and he loves giving you a memorable experience.
Transport
Felis met us at the hotel and transported us to the hiking destination. As easy as absolutely possible.
Visit Traditional Basque Coastal Towns & a Txakolli  Winery Visit
Visit Traditional Basque Coastal Towns & a Txakolli Winery Visit
San Sebastián
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 23, 2024

Hola Steve! Thanks so much for taking the time to write this wonderful and detailed review. I am glad to know that you and David had a great time discovering Spain and Portugal and that everything I planned go beyond your expectations! 🤩 It has been a real pleasure working together creating this experience and hopefully, we get in touch again for future adventures x All the best, Raquel

Pura Vida, Kimkim!
Costa Rica | Sep 8 - Sep 19, 2024

Lita
Lita K.
Newark, NJ | Reviewed on Sep 21, 2024
We’ve been used to DIY traveling to North America, Europe and Asia for several years. This year, we decided for the first time to use an agency to do the planning for our Central American travel to Costa Rica. We came across Kimkim in our search, which did all the hotel bookings and activity planning for us based on the preferences we provided them. Kimkim didn’t disappoint us and had, in fact, exceeded our expectations by making adjustments to our needs while we were already in the midst of... Read more

We’ve been used to DIY traveling to North America, Europe and Asia for several years. This year, we decided for the first time to use an agency to do the planning for our Central American travel to Costa Rica. We came across Kimkim in our search, which did all the hotel bookings and activity planning for us based on the preferences we provided them. Kimkim didn’t disappoint us and had, in fact, exceeded our expectations by making adjustments to our needs while we were already in the midst of our Costa Rican adventure. Their quick response to our requests were commendable. The adjustments they made for us due to my traveling partner who developed medical issues during our travel were addressed seamlessly. Jessica, our Kimkim agent who we touched based with till the end, was always responsive and made sure we were getting the most of our travel time. We would not have had a memorable experience without Kimkim’s services and its expertise of Costa Rican life, land, people, and culture. Pura Vida!

Hotel Review
Arenal Manoa & Hot Springs
Fortuna

It has everything we needed as seniors (with senior moments) in our wellness retreat -- fresh fruits, healthy cuisine made of local produce, shuttle that helps with our less than ideal mobility, and easy access to the hotel's several thermal hot springs. On top of all these, the cleaning lady who took care of our room called the lobby/reception desk when she realized we forgot something. She knew we were already waiting for our van at the lobby that will take us back to the airport and made sure to reach us right away. She saw the money that my partner stashed away but totally forgot to retrieve. Pura Vida, Arenal Manoa & Hot Springs and its Staff!

Authenticity & Character
It's location which is at the base of the Arenal Volcano. It's a sprawling resort where you can simply stay put and let nature and wildlife mesmerize you.
Location
Each morning, we wake up looking at the magnificent Arenal Volcano.
Staff
Attentive and honest.
Cleanliness & Comfort
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Oct 03, 2024

Hi Lita!!!!

I must say I enjoyed our planning process and getting to know you :)

I hope that your partner is better now and that both of you can remember your Costa Rica trip as a lovely experience.

Norway with loop drive
Norway | Sep 8 - Sep 19, 2024

Leigh
Leigh M.
Phoenix, AZ | Reviewed on Sep 21, 2024
Kristiina the Oslo guide was wonderful and very helpful
There a lot more sites to visit in Oslo than Bergen and it would have been nice to have more days there rather
than Bergen but both were very good
Enjoyed the train from Oslo to Bergen--saw scenery at multipel altitudes both below and above tree line
The Fjord cruise in Bergen, Rib boat in Flam, Sea Kayak in Geranger/Glacier tour in Balestrand, and the cable care in Bergen were all wonderful. Hiking in Balestrand was a challenge...
Read more

Kristiina the Oslo guide was wonderful and very helpful
There a lot more sites to visit in Oslo than Bergen and it would have been nice to have more days there rather
than Bergen but both were very good
Enjoyed the train from Oslo to Bergen--saw scenery at multipel altitudes both below and above tree line
The Fjord cruise in Bergen, Rib boat in Flam, Sea Kayak in Geranger/Glacier tour in Balestrand, and the cable care in Bergen were all wonderful. Hiking in Balestrand was a challenge but the views were great. It is amazing that people could live and farm on the steep cliffs years ago. The Cornelius dinner was amazing. Getting back at 11 pm and having to get up at 3 AM was not great planning but the meal was worth it.
We were very fortunate to have clear weather for the Sea Kayak! The waterfalls after it rained were wonderful
The scenery was fantastic
Car rental and driving was interesting. The Bergen self service rental has no one to talk to. We found another Hertz
location on the road and got an introduction to the car. Our taxi driver from the hotel drove past the location and I
had to tell him where to go! Every time I put gas in the vehicle we were double charged large amounts on my credit card--These are still pending as of today. Driving on the roads was an experience--the tunnels were unbelievable-how in the world did they do them!!! More switchbacks than I have ever seen and done
The airport transfer did not show up for the flight home--we had to take a taxi.. Hoping that can be refunded
All in all a wonderful trip and may well use Kim Kim again

Hotel Reviews
Hotel Bristol
Oslo

wonderful staff delightful hotel with shower and bath and terry cloth robes Breakfast amazing my favorite hotel

Authenticity & Character
see above
Location
Staff
Cleanliness & Comfort
see above
Hotel Norge by Scandic
Bergen

modern hotel not as much character

Staff
Cleanliness & Comfort
Hotel Aurlandsfjord
Aurland

great views No elevator and we wer on 4th floor/ a hike

Staff
Cleanliness & Comfort
Hotel Utsikten
Geiranger

Great views closing for season the day we left Nice lounge area no elevator/ on 3rd floor very tiny rooms

Authenticity & Character
Location
view
Staff
Cleanliness & Comfort
very tiny room and bath
Bergen Børs Hotel
Bergen

great bar and dining area Bath had a shower with only curtains--presume for person in wheelchair Large room

Location
near wharf
Staff
front desk helpful when airport ride didn't show up
Cleanliness & Comfort
again the bath
Activity Reviews
Oslo Private Walking Tour
Oslo Private Walking Tour
Oslo
Quality of Experience
Guides, Drivers and Staff
Transport
walking in the rain actually fun-- "No bad weather--just bad clothing possible" per our guide
Bergen to Mostraumen Fjord Cruise
Bergen to Mostraumen Fjord Cruise
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking Tour The Seven Sisters
Kayaking Tour The Seven Sisters
Geiranger
Quality of Experience
Guides, Drivers and Staff
not applicable
Summer and Autumn Fjord Safari on a RIB boat
Summer and Autumn Fjord Safari on a RIB boat
Flåm
Quality of Experience
Guides, Drivers and Staff
Transport
Fjord and Glacier Tour from Balestrand - Day Trip to Fjærland
Fjord and Glacier Tour from Balestrand - Day Trip to Fjærland
Balestrand
Quality of Experience
Guides, Drivers and Staff
Transport
Boat Trip and Dinner at Cornelius Seafood Restaurant
Boat Trip and Dinner at Cornelius Seafood Restaurant
Bergen
Quality of Experience
Dinner was amazing culinary triumph
Guides, Drivers and Staff
waitress Anna was delightful, Owner was there and talked to every group
Transport
Local specialist: Kristiina Taukul

Helena was awesome in planning our family tri...
Spain | Sep 12 - Sep 20, 2024

Kristen
Kristen L.
Chester, PA | Reviewed on Sep 21, 2024
Helena was awesome in planning our family trip to Spain! She was very patient and attentive to our needs and planned some awesome tours! It was great having everything reserved (train, tours, hotel) so we can relax on our vacation. Helena kept open communication with us —we highly recommend her! Read more

Helena was awesome in planning our family trip to Spain! She was very patient and attentive to our needs and planned some awesome tours! It was great having everything reserved (train, tours, hotel) so we can relax on our vacation. Helena kept open communication with us —we highly recommend her!

Hotel Reviews
Slow Suites Bellas Artes
Madrid

Place was spacious and fit our family needs.

Authenticity & Character
Location
Walking distance within everything
Staff
Staff held our bags in storage since our flight came early. It gave us time to explore without dragging our bags everywhere.
Cleanliness & Comfort
There was a random sewer smell near the bathrooms that would come in waves. We did not experience it on our last day in Madrid.
Slow Suites Setas
Seville

Great space for our family! The extra bedroom had a full bed, which was great for our kids so they can sleep together. The space was well used that we did not feel crammed at all with our party of 6. The outdoor space was nice as well.

Authenticity & Character
Location
Playground was great with the kids. Walking distance within everything.
Staff
Didn’t interact much with them but they were pleasant with greetings .
Cleanliness & Comfort
Activity Reviews
Seville Culinary Experience
Seville Culinary Experience
Seville

Guillermo was a native to Seville and has a passion for the city. We had a fun small group during our tapas tour and also met someone from our state! It was a good time!

Quality of Experience
Food
Guides, Drivers and Staff
Family Foodie Experience in Madrid
Family Foodie Experience in Madrid
Madrid

Angie was awesome! She was our favorite tour during our trip! She had a great, warm personality and took us to some special places to eat. As well, we learned a lot about the history of Madrid. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Angie our tour guide was wonderful! Highly recommend!
Transport
We walked everywhere- pretty views!
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid

Beatriz was great in showing us around Madrid. We learned a lot of history, gained knowledge about some of the monuments, and enjoyed some great food as well.

Train Madrid to Toledo, Guided Family Visit, Train Toledo to Madrid
Train Madrid to Toledo, Guided Family Visit, Train Toledo to Madrid
Madrid

Toledo was beautiful! The train was fast and efficient from Madrid. Elena our guide was very knowledgeable and showed us some great historical landmarks!

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Experience
Flamenco Experience
Spain

It was a great experience to see a combination of traditions in a show. The dancing and music were great!

Private City Bike Tour
Private City Bike Tour
Seville

Sara was awesome! She was one of our favorite tours as well! It was great to ride bikes and tour the city of Seville. She took us to popular landmarks and told us the history of the town as well.

Quality of Experience
Highly recommend- we like to stay fit, no better way to travel far than on a bike enjoying the scenery.
Guides, Drivers and Staff
Sara was wonderful! Great personality, knowledgeable, and kept us safe during our tour.
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hi Kristen,

Thank you so much for your kind words! I’m so happy to hear that you enjoyed your family trip to Spain and that everything went smoothly.
It was a pleasure working with you and making sure your vacation was stress-free and enjoyable.
I truly appreciate the recommendation and hope to help with your next adventure!

Warmest regards,
Helena

Andrea Gambino deserves 10 ⭐️
Italy | Sep 3 - Sep 19, 2024

Pamela
Pamela B.
Philadelphia, PA | Reviewed on Sep 21, 2024
If we could give Andrea Gambino 10 stars we would. Kimkim was recommended to us when trying to plan an Italy trip with many moving pieces. Once we connected with Andrea we realized all the things we wanted to do in Italy would become reality. From the very beginning we were very impressed with the knowledge and detail put into our itinerary.
We had 17 days on ground . We arrived in Rome and were met by a private driver. This was the beginning of our experience with many private drivers...
Read more

If we could give Andrea Gambino 10 stars we would. Kimkim was recommended to us when trying to plan an Italy trip with many moving pieces. Once we connected with Andrea we realized all the things we wanted to do in Italy would become reality. From the very beginning we were very impressed with the knowledge and detail put into our itinerary.
We had 17 days on ground . We arrived in Rome and were met by a private driver. This was the beginning of our experience with many private drivers throughout Italy starting throughout Rome to Naples, Pompeii, Amalfi coast, Florence, Pisa, San Gimignano. Every driver was on time and very professional. It was a great way to get from point A to point B. We did use a taxi service as well that was excellent.
Andrea listened to our desires and goals and suggested itineraries and then scheduled all of our private tour guides.
Silvia Ferrari 3 hours Colosseum and Palestine Hill was an expert . We had skip the line tickets.
Mariapaola Vatican Museum & St Peters Basilica skip the line tickets and incredible knowledge.
Private guide in Catacombs and underground church
Pompeii private guide Stephen excellent and vast knowledge
Fiammetta our private tour guide for Academia gallery .
Pisa private tour guide. Every single tour guide was professional with a vast knowledge and expertise in the respective areas. We learned what the guides have to do professionally to be guides. It’s pretty comprehensive. Thank you Andrea for arranging all of this for us as well . These private guides were also able to recommend some local great restaurants!! The hotels that Andrea reserved were beautiful and clean and exceeded our expectations.
Our road book for this trip was so detailed that we always felt comfortable with all that we were doing. We built free time into our schedule with the assistance and recommendations from Andrea.
This trip and all its moving parts would not have been possible without Andrea’s expertise and vast knowledge. Every aspect of our trip was spot on and we never experienced one hiccup. It was unbelievable that it went so smoothly.
I would definitely use KimKim and Andrea again for a trip of this magnitude.

Hotel Reviews
Hotel La Bussola
Amalfi

Beautiful terrace with beautiful water view. Excellent service great breakfast included. Respectful pleasant staff! Very comfortable bed!

Authenticity & Character
Typical Amalfi decor great vibe
Location
Staff
All respectful pleasant and professional
Cleanliness & Comfort
Very comfortable bed hotel was spotless , very clean
Hotel Navona Colors
Rome

This boutique hotel was amazing. The 4th floor suite was amazing. Beautiful terrace. Very clean, comfortable bed and amazing staff! Loved it here.

Authenticity & Character
It was just boutique and lovely. Very close to a delicious family Italian restaurant!
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - small group guided tour
Colosseum and Roman Forum - small group guided tour
Rome

Silvia Ferrari extremely knowledgeable . We had Skip the line tickets. Invest in Skip the line and use a private guide you get so much more out of the tour! We loved this so much!

Quality of Experience
The vast knowledge , expertise and education of our private guides.
Guides, Drivers and Staff
Transport
Always on time never ever late very professional and knew enough English to communicate
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome

Amazing ! our guide Mariapaola was extremely knowledgeable and personable . I believe she was with us longer than expected.

Quality of Experience
Expertise of our private guide
Guides, Drivers and Staff
Always on time , professional and respectful
Transport
Underground Rome Catacombs Tour
Underground Rome Catacombs Tour
Rome

This was amazing! The underground church is beautiful and going underground to the catacombs was a first for me. Our guide was terrific! We were so happy we did this!

Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

This was something my husband and I wanted to do. It is truly an incredible place and amazing to see 2/3 of uncovered ruins. Our guide was so knowledgeable with many years of experience . He works at the site.

Quality of Experience
Guides, Drivers and Staff
Transport
Accademia Gallery - skip the line entrance
Accademia Gallery - skip the line entrance
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Florence

Our guide very knowledgeable and personable

Quality of Experience
Guides, Drivers and Staff
On time always and professional
Transport
Wine tasting with light lunch and winery visit
Wine tasting with light lunch and winery visit
Italy

Beautiful surroundings so happy we did this

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided walk at Piazza dei Miracoli and Leaning Tower in Pisa (2 hours)
Guided walk at Piazza dei Miracoli and Leaning Tower in Pisa (2 hours)
Italy

Had no idea what to expect Pisa is a beautiful and clean city. Private guide had lots of interesting information

Quality of Experience
Guides, Drivers and Staff
Transport
Pisa leaning tower and Piazza dei Miracoli monuments entrance
Pisa leaning tower and Piazza dei Miracoli monuments entrance
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 26, 2024

WOW!!! Thank you so much Pamela and Steven. Reading this review really made my day! It is very useful knowing that the direction we have taken is leading us and our travellers to a wonderful spot.
It was a real pleasure working with you.

The trip was wonderful. The Azores and the A...
Portugal | Sep 4 - Sep 14, 2024

Melinda
Melinda L.
Cumberland, RI | Reviewed on Sep 21, 2024
The trip was wonderful. The Azores and the Algarve were so different yet so beautiful. As a couple in a group of 8 we had unfortunate hotel issues. Our hotel room in Terceira had a terrible musty smell, and no one worked with us to address it. We were surprised to learn the apartment suites in Lagos did not have locks on the bathroom or bedroom doors. The guides were wonderful and worked with our large group to accommodate individuals needs. Jorge and Ivo made the touring days... Read more

The trip was wonderful. The Azores and the Algarve were so different yet so beautiful.

As a couple in a group of 8 we had unfortunate hotel issues. Our hotel room in Terceira had a terrible musty smell, and no one worked with us to address it. We were surprised to learn the apartment suites in Lagos did not have locks on the bathroom or bedroom doors.

The guides were wonderful and worked with our large group to accommodate individuals needs. Jorge and Ivo made the touring days informative, fun and so enjoyable. The pilot and co-pilot on our sail cruise were also lovely. Thank you Leo and ‘Nunu’.

Please inform future clients there are limited taxis in Terceira. We had to walk home from dinners as we could only locate a single taxi, and the sidewalks were frequently blocked with parked cars or narrowed to a small strip-requiring we walk in the street with oncoming traffic in the dark.

Hotel Reviews
Hotel Octant Furnas
Furnas, Povoação, Azores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palacio Santa Catarina Hotel
Angra do Heroísmo, Azores, Portugal

Our room had a terrible musty smell and no resolution was offered-not a new room, air purifier, dehumidifier or moisture absorbing beads. Some staff were lovely-especially Leo, while others were not very hospitable. Front desk staff should be bilingual and more forthcoming with information re the island-such as there are no taxis after 9.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whale & Marine Life Watching from Terceira Island
Whale & Marine Life Watching from Terceira Island
Azores
Quality of Experience
Guides, Drivers and Staff
Transport
Amazing whale watch! I didn’t realize we would go that fast and the ride would be so bumpy but It was amazing to see dolphins, false killer whales and a female sperm whale up close in their environment. Victor was very knowledgeable.
Terceira Island: Sights & Scenery Day Trip
Terceira Island: Sights & Scenery Day Trip
Azores

Ivo was wonderful! He customized the day so we had a slice of Terceira to sample. Joe Ferreira generously shared his vineyard and home with us. Lunch, including Alcatra, was great!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Tour to Ponta da Piedade
Boat Tour to Ponta da Piedade
Lagos (Algarve)

Luxury on the coast of the Algarve. An amazing view of the coast from a beautiful sailboat with many creature comforts. The staff were knowledgeable and added so much to the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Terra Nostra Thermal Water Pools - Recommended visit
Terra Nostra Thermal Water Pools - Recommended visit
São Miguel Island
Quality of Experience
Spectacular Lakes & Viewpoints!  A Day trip to Lagoa do Fogo & Sete Cidades
Spectacular Lakes & Viewpoints! A Day trip to Lagoa do Fogo & Sete Cidades
São Miguel Island
Quality of Experience
Guides, Drivers and Staff
Transport
São Miguel's Wild and Mountainous Northeast: Culture, Gastronomy & History
São Miguel's Wild and Mountainous Northeast: Culture, Gastronomy & History
São Miguel Island
Quality of Experience
Guides, Drivers and Staff
Transport
Private walking tour of Angra do Heroismo
Private walking tour of Angra do Heroismo
Azores

Anga was lovely and so knowledgeable. She helped us appreciate the history of the island and shared personal stories that made it real.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Oct 08, 2024

Hi Melinda, Thank you very much for taking the time to write the review and for sharing your experiences of the trip to the wild and rugged beauty of the Azores & the Algarve. We appreciate you highlighting the points on the hotels and tours and have taken note of these for future reference, which help us to grow and improve. Thanks again for travelling with us and it was a pleasure to host you! With best regards, The Tailormade team

Amazing North Island trip
New Zealand | Sep 13 - Sep 20, 2024

M
Melissa K.
Australia | Reviewed on Sep 21, 2024
Our experience with Michelle arranging our Nth Island NZ trip was good from the beginning. It was easy to coordinate with her and we valued her insider knowledge as to what would be good for our family to see. Payment and finalising the itinerary was very easy using the kim kim site. Our trip was fantastic. The accommodation chosen by Michelle was great. In Auckland - the swiss bell suites were close to everything, clean and perfect for our needs. The Weta workshop was great for kids,... Read more

Our experience with Michelle arranging our Nth Island NZ trip was good from the beginning. It was easy to coordinate with her and we valued her insider knowledge as to what would be good for our family to see. Payment and finalising the itinerary was very easy using the kim kim site.

Our trip was fantastic. The accommodation chosen by Michelle was great. In Auckland - the swiss bell suites were close to everything, clean and perfect for our needs. The Weta workshop was great for kids, thankyou for this suggestion Michelle! Pick up and use of the rental car was easily done. In rotorua, we stayed in a lovely apartment part of a B&B which was also lovely with great hosts, in a nice quiet area. We would highly recommend the canopy tour, Te Puia experience and of course a visit to Hobbiton.

In Taupo, we stayed just outside in 2 mile and had an amazing family apartment which overlooked the lake, the only downside was that we were only there one night!

Everything in our holiday ran smoothly and Michelle had organised timing perfectly for our booked events.

Thankyou so much.

Hotel Reviews
Rotorua Views
Rotorua

Lovely hosts, quiet location, perfect for a family.

Authenticity & Character
Location
the location was picturesque, quiet and not far from anything that we wanted to do
Staff
Anne was excellent and gave us great advice on our time in Rotorua
Cleanliness & Comfort
Swiss-Belsuites Victoria Park Auckland
Auckland

Clean, perfect location, great for family.

Authenticity & Character
Location
so close to everything
Staff
Cleanliness & Comfort
Anchorage Resort
Taupo

What a lovely lakeview apartment. Perfect location, lovely warm pool, great for families

Authenticity & Character
Location
beautiful view across the lake
Staff
Cleanliness & Comfort
Novotel Auckland Airport
Auckland

makes transfer to the airport so incredibly easy. We had adjoining room for the kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Weta Unleashed Auckland
Weta Unleashed Auckland
Auckland

This was a great suggestion from michelle, our boys (aged 10 and 12) loved this workshop.

Quality of Experience
Guides, Drivers and Staff
Transport
easy to walk to from our apartment.
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Great for a family, we loved going to Hobbiton. Tour guide was great, experience was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Te Puia  - Te Ra guided experience with Haka and lunch (Once Upon a Trip exclusive)
Te Puia - Te Ra guided experience with Haka and lunch (Once Upon a Trip exclusive)
Rotorua

We did the guided tour with Maori experience (definitely recommend adding this) along with the Hangi lunch. This was a perfect cultural tour for our family.

Quality of Experience
Food
our family really enjoyed the hangi lunch.
Guides, Drivers and Staff
Transport
very close to our accommodation in rotorua
Zipline Canopy Tour
Zipline Canopy Tour
Rotorua

Great experience, the guides were amazing, the whole family enjoyed this experience. Photos included in price, not an added extra which was such a nice change.

Quality of Experience
Fantastic experience
Guides, Drivers and Staff
Mitch and Steph were our guides - they were friendly, knowledgeable and reassuring. It was an amazing experience.
Transport
Not far from our accommodation in Rotorua
Luge Rides (incl. Gondola)
Luge Rides (incl. Gondola)
Rotorua

As a family, again we all enjoyed this experience

Quality of Experience
Guides, Drivers and Staff
staff there were not a highlight in general.
Transport
not far from our accommodation
Wai-O-Tapu
Wai-O-Tapu
New Zealand

This really was a great experience. You are able to get up close to the geothermal areas, more so than Te Puia. We would recommend this, it wasn't too far from rotorua and we had time to do all of the walks.

Quality of Experience
we went first thing in the morning, barely anyone there so almost to ourselves.
Guides, Drivers and Staff
Transport
only 20mins out of rotorua so easy to get to.
Jetboat Huka Falls
Jetboat Huka Falls
Taupō

If you haven't been jet boating before, it is a great experience. was good to see huka falls from the river.

Quality of Experience
Guides, Drivers and Staff
guides were good.
Transport
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

We just saw the glow worm caves. It was a lovely experience and we had a great guide. might have been good to see another cave also whilst there as they do some good packages.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Sep 26, 2024

Hi Melissa
Thanks for your feedback, I had such fun creating a family-friendly trip for you and I am glad you loved your time in New Zealand. We look forward to welcoming you back for the South Island next time!
Michelle

We really enjoyed this trip!
Portugal | Sep 7 - Sep 20, 2024

Jennifer
Jennifer E.
Benton Harbor, MI | Reviewed on Sep 21, 2024
We really enjoyed this trip. We loved Porto and wish we had more time there and in Cascais. When we had a problem at the Hotel Vila Gale in Cascais, Joao handled it for us. We had a terrific time with our drivers, Ivo and Joao. To note, the car was not clean when we picked it up and we had to clean the windshield in order to see when driving. Overall, this was a memorable, fabulous experience. Read more

We really enjoyed this trip. We loved Porto and wish we had more time there and in Cascais. When we had a problem at the Hotel Vila Gale in Cascais, Joao handled it for us. We had a terrific time with our drivers, Ivo and Joao. To note, the car was not clean when we picked it up and we had to clean the windshield in order to see when driving. Overall, this was a memorable, fabulous experience.

Hotel Reviews
Hotel Lisboa Plaza
Lisboa

Location!

Authenticity & Character
Location
Off Liberty Avenue and close to everything.
Staff
Cleanliness & Comfort
NH Hotel Porto Jardim
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Lagos
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Cascais
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We had bedbugs and had to change rooms.
Activity Reviews
Lisbon's Historic Odyssey Walk
Lisbon's Historic Odyssey Walk
Lisbon

Thank you, Nadia!

Quality of Experience
Guides, Drivers and Staff
Private Transfer from your hotel to a unique Fado Experience
Private Transfer from your hotel to a unique Fado Experience
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Thank you, Bernardo!

Quality of Experience
Guides, Drivers and Staff
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal
Quality of Experience
Guides, Drivers and Staff
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Farewell
Farewell
Lisbon Int. Airport (LIS)
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Sep 23, 2024

Hey Jennifer and Aaron,
Thank you so much for your kind words and feedback on our service regarding your recent trip to Portugal!
I am super happy to know you had a great time - that is the most important :)
Your friend in Portugal - João

Arctic Autumn
Norway | Sep 8 - Sep 18, 2024

Helen Hersh
Helen Hersh T.
Denver, CO | Reviewed on Sep 20, 2024
Our late summer trip to northern Norway was incredible. We couldn't have planned such a memorable, custom trip without our trip specialist, Tricia. The pacing of our trip and the chosen destinations were well matched to our abilities and interests. The mild weather added to our enjoyment of the outdoor activities. Because we were off-season, destinations were uncrowded; in fact, on several tours, my husband and I were the only people. Repeating our overnight accommodations as we returned... Read more

Our late summer trip to northern Norway was incredible. We couldn't have planned such a memorable, custom trip without our trip specialist, Tricia. The pacing of our trip and the chosen destinations were well matched to our abilities and interests. The mild weather added to our enjoyment of the outdoor activities. Because we were off-season, destinations were uncrowded; in fact, on several tours, my husband and I were the only people. Repeating our overnight accommodations as we returned from the far north was genius.

Our flight had multiple legs, first into Dallas, then Dallas to Helsinki, then Helsinki to Oslo. It all went smoothly. I particularly enjoyed the pretty berry pastry at the Helsinki airport coffee shop. Upon our arrival in Oslo, we used the Flytoget train, buying a roundtrip ticket at the station. These trains are clean, frequent, and quick. As we had arrived before check-in time, we left our bags at the Amerikalinien hotel, walked over to the Oslo Opera House, and walked to the top to enjoy views of the harbor and city. We walked over to Barcode Street Food for a wide variety of options for dinner and drink. Altogether, we ate there three times during our time in Oslo; I particularly enjoyed the poke at Hawaii.

Adding a 'recovery day' after our overnight flights to Oslo was wise. The breakfast at the Amerikalinien had extensive, delicious options. We had a rainy day in Oslo, but it didn’t mar our tour on the Silent Oslo Fjord Cruise. With an Oslo pass, we used public transit to travel to Lazy Boyz Harley-Davidson Oslo in the suburbs for a couple t-shirts. The lounge at the top floor of the Munch was perfect for an overview of the harbor and city while enjoying a cold drink.

Using our return pass, we returned to the airport for our midday flight to Alta. The flight itself was scenic and one would wish every airport was the airport in Alta. Our car rental with Hertz went smoothly start to finish. We enjoyed lunch in the local mall at Aranya AS. In total, we ate three meals there. The parking app for the mall was easy to set up and to use. The mall is a good spot to buy a missing cord or some Norwegian chocolate.

Our afternoon was spent at the World Heritage Rock Art Centre and Alta Museum. The museum offers a range of exhibitions including local life in the time of the rock carvings up to 9000 years ago, the more recent history of mining and fishing, and World War II history. There are two long paths with extensive boardwalks that allow you to view the rock carvings along the way. Allow enough time to view the carvings and soak in their fjord setting. We returned for a second visit when we returned to Alta.

Then we made our way to Trasti and Trine’s Lodge. Our spacious room was very comfortable; the breakfasts were delicious with a generous range of dishes offered. We enjoyed morning walks down to the river. It was interesting to learn about the Northern Light huskies and to visit the puppies. We enjoyed a leisurely evening meal in their excellent restaurant. The next morning, we had the Altafjord Cruise on the Ice Cube of Aurora all to ourselves. The water was choppy, but didn’t mar our adventure. We learned about World War II in Alta, viewed a fjord waterfall, and looked for seals with high quality binoculars. The fjord was in full fall color.

After two nights in Alta, we spent our next two nights in Honningsvag at The View, a smartly converted Cold War Era military barracks. As suggested by its name, this location has a commanding view of the fjord. We enjoyed the northern lights on the outdoor balcony each night of our stay. Be sure to download an app such as Aurora that can provide you with alerts. We also left our window drapes open all night. We enjoyed a dinner at NorMat. The hotel does not offer food other than breakfast, but it has several beers on tap. The local museum, Nordkappmuseet, had an excellent variety of exhibits on local history and art – the section on World War II and post war recovery was particularly moving.

Because of the warm water currents, the fall colors around Honningsvag were not as far along as either Alta or Karasjok. Coming into Honningsvag, we passed through several long tunnels, including one that took us 800 feet below sea level – a record for us. Nevertheless, our drive on winding roads to NordKapp was still quite dramatic. NordKapp itself was impressive. We arrived early, allowing for plenty of photo opportunities, and time before the Nordkappmuseet opened. The museum has a nice café and gift shop. It’s a great spot to buy and send postcards from NordKapp. The northern lights, sea birds, local history, and World War II history displays were all well done.

Our next two nights were spent in Engholm Husky Design Lodge in a very stylish custom cabin. Each detail of our lodging was carefully considered and beautifully crafted, mostly from natural materials. It is a perfect spot to cocoon in nature in any season. We enjoyed the opportunity to ride along on a husky training run through woodland trails out to the river and back, and to visit with the latest litter of huskies. We drove over the border to Finland for lunch and a stop at the grocery store for snacks. We bought postcards and stamps and mailed them on the spot. The Sámi Museum in Karasjok - De Samiske Samlinger/Sámiid Vuorká-Dávvirat was an excellent introduction to the culture and traditions of the Sami people including artifacts, traditional clothing and tools, art and history.

After returning to Alta, we went on a northern light tour with Glød Explorer. Glød means ‘glow’. We were the only tour members that evening. Starting with a delicious fish soup and an introductory film, Gard took us out to the best spots for catching the lights. With light rain and clouds, it took patience and a few locations before the lights were visible. Alta claims to be the home of the light for good reason, the local skies seem to be a node for the lights. Not only were the flickering beams dancing, but less common forms directly overhead morphed in forms that resembled fish or flowers. Gard even took our photo with the lights in the background. It was the perfect highlight to our trip!

Our return travels went smoothly. It was a trip we will always remember – off-season and perfectly attuned to our specific interests and requests. Thanks Tricia!

Hotel Reviews
Amerikalinjen
Oslo

Outstanding hotel in a very convenient location across from the train station and within easy walking distance of the city harbor area. Staff was attentive and accommodating. The hotel was able to hold our luggage until checkin so we could begin exploring the city. When checkin was a bit delayed, we were given an upgraded room. The hotel was decorated with items reflecting the history of the American Line in Oslo. Comfortable beds! The sumptuous breakfast was a real treat. On the day we departed before the regular breakfast hours, we were offered a packed breakfast. The hotel bar was very stylish with unusual cocktails. We stayed here for a total of three nights; two as we arrived in Norway and the night before we departed.

Authenticity & Character
Loved the historical details from the American Line that were featured throughout the hotel.
Location
Easy walking distance to the downtown harbor area including the main station, opera house, dining, and museums.
Staff
Attentive - offered a packed breakfast when we had an early departure.
Cleanliness & Comfort
Comfortable, cozy bed and bedding. Loved the modern, full powered shower and generously sized bath area.
Trasti & Trine´s Lodge
Alta

Very welcoming and comfortable accommodations for lodging and dining. Extensive grounds with trails to the river. And, best of all, huskies! This location is convenient to activities in the Alta area. It is a great location for watching the Northern lights. The breakfasts were delicious. The evening is devoted to fine dining. A unique offering.

Authenticity & Character
Huskies!
Location
Just out of town. Beautiful country setting; lovely in the fall. Very convenient to all activities in the Alta area.
Staff
Very friendly and helpful in answering our questions and offering suggestions, such a the river hike.
Cleanliness & Comfort
Loved the individualized bedding; I might just try that back home! Generously sized rooms and baths.
The View
Honningsvåg

A smartly converted Cold War Era military barracks with the outstanding view. We enjoyed the northern lights from the outdoor balcony every night of our stay. The complimentary breakfast was very nice each morning. The hotel does not offer food other than breakfast, but it has several beers on tap.

Authenticity & Character
Very cool retrofitting of an old Cold War era military barracks.
Location
Not in the heart of the town, but with outstanding views of the harbor.
Staff
Staff was very knowledgable of the area with excellent tips.
Cleanliness & Comfort
Comfy, individualized bedding was the best.
Engholm Husky Design Lodge
Karasjok

We loved the very stylish custom cabin. Each detail was carefully considered and beautifully crafted, mostly from natural materials. It is a perfect spot to cocoon in nature in any season. We enjoyed the opportunity to ride along on a husky training run through woodland trails out to the river and back, and to visit with the latest litter of huskies.

Authenticity & Character
This lodge exudes character. We marveled over the handcrafted details of the decor. Quiet, peaceful, thoughtfully designed.
Location
This location is convenient to activities in Karasjok and just over the border into Finland.
Staff
Dedicated to huskies! It was a real treat to go out on a training run.
Cleanliness & Comfort
You could happily cocoon in this lodge in any season.
Activity Reviews
Silent Oslo Fjord Cruise
Silent Oslo Fjord Cruise
Oslo

This cruise was an easy introduction to Oslo. It was very peaceful to view the city from the water. The tour guide's narrative was just right, informative while giving space to enjoy the cruise.

Altafjord Cruise
Altafjord Cruise
Alta

Easy to find. A choppy day did not deter our enjoyment of this trip. We were the only two on the cruise on this day. We learned about World War II in Alta, viewed a fjord waterfall, and looked for seals with high quality binoculars. The fjord was in full fall color.

Quality of Experience
Guides, Drivers and Staff
The personal experiences of our captain and his knowledge of the fjord and local area was a key part of this tour.
Transport
Hunting the Northern lights with Photographer
Hunting the Northern lights with Photographer
Alta

This was a perfect adventure to conclude our time in northern Norway. Glød means ‘glow’. We were the only tour members that evening. Starting with a delicious fish soup and an introductory film, Gard took us out to the best spots for catching the lights. With light rain and clouds, it took patience and a few locations before the lights were visible. Alta claims to be the home of the light for good reason, the local skies seem to be a node for the lights. Not only were the flickering beams dancing, but less common forms directly overhead morphed in forms that resembled fish or flowers. Gard even took our photo with the lights in the background. It was the perfect highlight to our trip!

Quality of Experience
Alta is the home of the northern light for good reason. The local nodes result in unique, memorable morphing forms.
Guides, Drivers and Staff
Gard was an excellent guide full of enthusiasm and local knowledge of the lights.
Transport
Van was a comfortable way to tour looking for northern lights.
Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Oct 07, 2024

Wow! What a lovely review, it's been a pleasure to read through your experiences. It's marvelous what can happen when we travel to the unknown :) I'm so grateful for your visit and your feedback. Thank you so much for letting me guide your adventures in the arctic. I am thankful you have formed everlasting memories from your trip to Norway!

We loved our time in Greece! It was tailored...
Greece | Sep 6 - Sep 19, 2024

Jay
Jay H.
Seattle, WA | Reviewed on Sep 20, 2024
We loved our time in Greece! It was tailored just as we were wanting. We loved the hotel in Athens for its location and elegance. The hotel in Myconos was one of our favorites and while it wasn’t around a lot of restaurants or shops, we enjoyed the ones that were nearby. We enjoyed the Naxios hotel for the warm and friendly hosts and our room and outdoor area made it very enjoyable. We enjoyed the country like feel of Naxos. Our favorite hotel was definitely Homeric Poems in Santorini! Wow.... Read more

We loved our time in Greece! It was tailored just as we were wanting. We loved the hotel in Athens for its location and elegance. The hotel in Myconos was one of our favorites and while it wasn’t around a lot of restaurants or shops, we enjoyed the ones that were nearby. We enjoyed the Naxios hotel for the warm and friendly hosts and our room and outdoor area made it very enjoyable. We enjoyed the country like feel of Naxos. Our favorite hotel was definitely Homeric Poems in Santorini! Wow. Perfect location for quiet and less busy with an easy walk to Fira. A beautiful walk at that too. Looking back I think we would skip Mykonos and spend more time at Homeric Poems. We also found we enjoyed some of better restaurants as the food was absolutely fantastic! We love good food. Not super fancy but good food!

With that in mind we would definitely consider Crete and maybe revisiting Santorini as our next adventure. Probably spending 2-3 weeks in Crete as we hear it’s worth it. Thank you for making our trip so easy, enjoyable and memorable!

Hotel Reviews
Electra Metropolis Athens Hotel
Athens

The Electra Metropolis Athens Hotel was fantastic. The room was exactly what we liked, and the location was spectacular. The restaurant overlooks the Acropolis and the Paragon, which was just magical. Absolutely wonderful experience.

Myconian Ambassador
Mykonos

The Myconian Ambassador in Mykonos was a great experience. The people were wonderful, and we loved the spa treatment and the service. Although it was a bit further from the old town, the location was peaceful and quiet, which suited us well. There was plenty to walk around, and we just took a taxi for tours into the old town. The hotel itself was cool and modern.

Avgoustos Suites Naxos
Naxos

Avgoustos Suites Naxos had a cool vibe and felt very local. The people running the place were incredible and hospitable. The rooms were beautiful, the bed and showers were amazing, and the breakfast was a delight. We loved the local feel and the connections we made here.

Homeric Poems Santorini
Fira, Imerovigli

Homeric Poems Santorini was stunning. We spent a good amount of time just sitting on our overlook watching the sunset and the water. Even though there are stairs, it didn’t bother us. The walk along the trail nearby was beautiful and the tours were great. Very hospitable and helpful service.

Local specialist: Mariliza Chatzelli
Mariliza
Mariliza Chatzelli
Local specialist in Athens | Replied on Sep 22, 2024

Dear Jay,
I am so glad to hear this great feedback!
I am happy you loved everything and I look forward to welcoming you again in Greece! :)
Take care!
Warmly
Mariliza

Magic Trip in Marroco
Morocco | Sep 9 - Sep 19, 2024

Alexandra
Alexandra M.
Flagami, FL | Reviewed on Sep 20, 2024
Our round trip through Morocco was one of the best we have ever experienced. We have so many wonderful memories of the country, the people, the new friends and the beautiful landscapes! Special thanks to Soufiane, our driver, who accompanied us for 10 days. He was always helpful, friendly and responsive to our wishes and we always felt very comfortable. I in particular always suffer from motion sickness, but Soufiane found a driving style that I could only enjoy. Simply beautiful! Special... Read more

Our round trip through Morocco was one of the best we have ever experienced. We have so many wonderful memories of the country, the people, the new friends and the beautiful landscapes! Special thanks to Soufiane, our driver, who accompanied us for 10 days. He was always helpful, friendly and responsive to our wishes and we always felt very comfortable. I in particular always suffer from motion sickness, but Soufiane found a driving style that I could only enjoy. Simply beautiful! Special thanks to him, but also to the whole team in Morocco... all thumbs up!!!

Unsere Rundreise durch Marokko war eine der besten, die wir je erlebt haben. Wir haben so viele schöne Erinnerungen an das Land, die Menschen, die neuen Freunde und die wunderschönen Landschaften! Besonderen Dank an Soufiane, unseren Fahrer, der uns 10 Tage lang begleitet hat. Er war immer hilfsbereit, freundlich und ging auf unsere Wünsche ein und wir haben uns immer sehr wohl gefühlt. Besonders ich leide immer unter Reisekrankheit, aber Soufiane fand einen Fahrstil, den ich nur genießen konnte. Einfach schön! Besonderen Dank an ihn, aber auch an das ganze Team in Marokko... alle Daumen hoch!!!

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Sep 23, 2024
Hi Alexandra, Thank you so much for your kind and heartfelt review! We are glad to hear that your round trip through Morocco was one of the best experiences you've ever had. It's wonderful to know that you enjoyed the country, the people, and the beautiful landscapes. We're especially happy that Soufiane was able to make your journey comfortable and enjoyable, particularly with your sensitivity to motion sickness. He takes great pride in making sure every guest feels at ease, and we’ll be... Read more

Hi Alexandra,

Thank you so much for your kind and heartfelt review! We are glad to hear that your round trip through Morocco was one of the best experiences you've ever had. It's wonderful to know that you enjoyed the country, the people, and the beautiful landscapes. We're especially happy that Soufiane was able to make your journey comfortable and enjoyable, particularly with your sensitivity to motion sickness. He takes great pride in making sure every guest feels at ease, and we’ll be sure to pass along your appreciation to him and the entire team.

Your words mean the world to us, and we look forward to welcoming you back to Morocco in the future.

All the best!
Mohamed

Croatia was amazing. Full of history and grea...
Croatia | Sep 13 - Sep 18, 2024

M
Marie R.
Denver, CO | Reviewed on Sep 20, 2024

Croatia was amazing. Full of history and great food and wonderful people. Robi was outstanding making our arrangements and keeping in contact with us. Because of Robi we had a fantastic trip.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 20, 2024

Hi Marie,
i am very happy to hear you liked Croatia! It was pleasure hosting you in Croatia and to meet you.
I am always glad to hear i was able to contribute to your experience!
THANK YOU.

Best

Robi

Very well supported during the planing and when on the road.
Croatia | Sep 13 - Sep 18, 2024

M
Mark Y.
Colorado Springs, CO | Reviewed on Sep 20, 2024

Very well supported during the planing and while on the road. First time using KimKim. I was concerned about the quality of the travel support I was doing to recieve, but it was great. No issues. I might use them again.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 20, 2024

Hi Mark,
thank you very much for your feedback, it means a lot.
I am happy to hear we were able to overcome your concerns :) Thank you for trusting me.
Sending many regards from Croatia!
Best
Robi

Pedro, our guide in Lisbon was amazing! He wa...
Portugal | Sep 4 - Sep 13, 2024

E
Elizabeth W.
Newark, NJ | Reviewed on Sep 20, 2024
Pedro, our guide in Lisbon was amazing! He was knowledgeable and fun. Our hotel, the Torel Palace Porto was spectacular and such a surprise, a beautiful bathroom set in a gorgeous room surrounded by mirrors and the poet after whom our room was named was carved in plaster over the bed. A beautiful country and wonderful people. Read more

Pedro, our guide in Lisbon was amazing! He was knowledgeable and fun. Our hotel, the Torel Palace Porto was spectacular and such a surprise, a beautiful bathroom set in a gorgeous room surrounded by mirrors and the poet after whom our room was named was carved in plaster over the bed. A beautiful country and wonderful people.

Hotel Review
Torel Palace Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Sep 20, 2024

Thank you Elizabeth!
I'm also passing along your words to Pedro - he'll be happy :)

Our Wonderful Trip of Tour du Mount Blanc
France | Sep 7 - Sep 19, 2024

Peter
Peter S.
| Reviewed on Sep 20, 2024
Marion guided us through the planning process for our self-guided trip of Tour du Mount Blanc. She patiently answered all of our questions and gave us additional maps which were invaluable in keeping us on track. Everything went according to plan. She accommodated our requests for adjustments. Read more

Marion guided us through the planning process for our self-guided trip of Tour du Mount Blanc. She patiently answered all of our questions and gave us additional maps which were invaluable in keeping us on track. Everything went according to plan. She accommodated our requests for adjustments.

Hotel Review
Hôtel de l'Arve
Chamonix-Mont-Blanc

Front desk staff was awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Sep 23, 2024

Thank you so much for your kind words! It was my pleasure to guide you through the planning process for your Tour du Mont Blanc trip. I'm glad to hear that the maps and adjustments were helpful and that everything went smoothly. We always strive to accommodate special requests to ensure the best experience possible. I hope your journey was as unforgettable as it sounds, and I'd be happy to assist with any future adventures you may have!
Best,
Marion for High Point Holidays

We had a brilliant time cycling between Split...
Croatia | Sep 7 - Sep 13, 2024

Charlotte
Charlotte S.
United Kingdom | Reviewed on Sep 20, 2024

We had a brilliant time cycling between Split & Dubrovnik.
Robi's organisation is excellent and we were accompanied on our daily rides by Borna who made sure everything just right. We have never experienced such care on many other cycling holidays - and would recommend this trip wholeheartedly.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 20, 2024

Hi Charlotte,

nice to hear from you and thank you very much for taking the time to leave us a review, much appreciated!
I am very happy to hear you like the trip. As i always say, thank you for your trust! And we will always do our best to make you happy :)
THANK YOU!!!

Many regards from Croatia!

Best

Robi

Epic trip to Norwasy thanks, in large part, to KimKim
Norway | Sep 4 - Sep 17, 2024

K
Kim M.
Ashburn, VA | Reviewed on Sep 20, 2024
Prior to KimKim, we had not worked with a travel company, but I cannot say enough about what a positive experience it was! Anu took our beginning plans and filled them in with not only wonderful places to stay in Oslo, Geiranger and Flam, but gave us so many options for additional activities through out our two weeks. It was so nice to have transportation provided from and to the airport and to have ferry and bus tickets purchased in advance. Every detail was addressed and it was helpful... Read more

Prior to KimKim, we had not worked with a travel company, but I cannot say enough about what a positive experience it was! Anu took our beginning plans and filled them in with not only wonderful places to stay in Oslo, Geiranger and Flam, but gave us so many options for additional activities through out our two weeks. It was so nice to have transportation provided from and to the airport and to have ferry and bus tickets purchased in advance. Every detail was addressed and it was helpful to have Rufo on call when we had questions during the trip. I'd highly recommend working with KimKim if you plan to travel in Norway!

Hotel Review
Scandic Bakklandet
Trondheim

The Scandic Bakklandet in Trondheim was just okay. The rooms were very basic. Initially, we had to move rooms because the one we were given was small and musty. I was hoping for a better experience with this particular stay.

Activity Reviews
Summer Kayak Lofoten
Summer Kayak Lofoten
Norway

The summer kayak trip in Lofoten was fantastic. I was very happy with the entire experience. The surroundings are incredibly beautiful, making it truly memorable.

Seven Sisters Kayaking Excursion
Seven Sisters Kayaking Excursion
Geiranger

Kayaking on the Seven Sisters Kayaking Excursion was an absolute delight. The entire experience was well worth it and I would highly recommend it to other travelers.

Flåm Railway, Zipline & Cycling Adventure
Flåm Railway, Zipline & Cycling Adventure
Flåm

The Flåm Railway, Zipline & Cycling Adventure was such a great fun! I thoroughly enjoyed the whole activity and would definitely recommend it.

Local specialist: Anu Juhken

Such a wonderful trip!!
Portugal | Sep 11 - Sep 19, 2024

Jen
Jen S.
Machesney Park, IL | Reviewed on Sep 20, 2024
Such a wonderful trip!! The thing I like most about KimKim is the way they work with locals to create unique experiences and this trip shone in that area especially with my trips to the Douro Valley and Sintra/Cascais/Estoril and the dinner with locals. The drivers for the day-long excursions truly went above and beyond to ensure I had wonderful experiences and the couple who hosted the dinner were so warm. I left this trip feeling like I've made some friends in Portugal. I was disappointed... Read more

Such a wonderful trip!! The thing I like most about KimKim is the way they work with locals to create unique experiences and this trip shone in that area especially with my trips to the Douro Valley and Sintra/Cascais/Estoril and the dinner with locals. The drivers for the day-long excursions truly went above and beyond to ensure I had wonderful experiences and the couple who hosted the dinner were so warm. I left this trip feeling like I've made some friends in Portugal. I was disappointed my sunset experience was canceled but it was an unfortunate accident no one could have predicted and the company tried to reschedule - my plans just didn't allow for it. The unfortunate forest fires also impacted my visit but I didn't feel like I missed anything at all because plans were made to provide a beautiful alternative.

Hotel Reviews
Marina Rio
Lagos

The location was perfect - very walkable to everything. The room was lovely - having a balcony to sit out and enjoy the marina was my favorite part. The only thing I wasn't impressed by was the breakfast. It was pretty basic and the same thing every day. So if breakfast is important to you, I would simply plan to go to a local cafe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto

The location was the best part of this hotel. The front desk staff was lovely but the staff running breakfast were not terribly friendly or helpful. There was one exception - a gentleman who I only saw once. Every other morning seemed to be the same women. The only other downside was the rooms had one-ply toilet paper. At a hotel of this quality I would expect better.

Authenticity & Character
Location
Staff
Front desk staff was very nice. The women working breakfast were borderline unapproachable.
Cleanliness & Comfort
Madalena by The Beautique Hotels
Lisbon

This was my least favorite hotel. It feels like it's trying too hard to be cool. The location is nice and central and the staff was cordial. But the room was extremely small, there was not near enough storage and the pillows were awful. Having everything electronic removed a lot of the character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Experience in Porto
Foodie Experience in Porto
Porto

This tour also felt like something I could have booked myself. The guide was fun and the places we went lovely, it just didn't feel special.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

This might have been my favorite experience of all. We got a late start due to traffic and the forest fires impacted one of the places I was to visit but Paulo most definitely made up for any snafu with his warmth and above-and-beyond generosity with his time. I even got to visit the family restaurant and meet his wonderful wife. If I'm able to go back I know I'll have friends to meet up with for a Pastel de Nata and cappuccino.

Quality of Experience
Guides, Drivers and Staff
Transport
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

I was unable to do this one due to the driver getting in an accident. They would have rescheduled but it was my last night in Lagos so we weren't able to do that. I got a refund instead.

Boat Excursion Inside Benagil Caves
Boat Excursion Inside Benagil Caves
Portugal

The caves themselves were beautiful but I was hoping for something a little smaller. This tour felt like something I could have booked myself through Viator. The caves were also very touristy - we were never in one alone.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting Tour from Lagos
Wine Tasting Tour from Lagos
Portugal

This was one of my least favorite tours. The driver was late and I was unable to reach him to find out if I was in the wrong place or where he was. He was lovely and knowledgeable but it didn't start out good. I also felt very rushed in the village. I wish there'd been more time to explore. The winery was beautiful but a few slices of cheese and meat doesn't equal tapas.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Porto by Tuk Tuk
Guided Visit of Porto by Tuk Tuk
Porto

This was a lot of fun. My driver was very sweet and made the best of modifying his original plan due to a marathon that kept us from exploring along the river. I feel his company should have done a better job preparing him for that - a marathon is scheduled months in advance and he was totally unaware. He felt bad he couldn't provide the experience he wanted and was very apologetic. I didn't feel jipped though - he showed me lots of fun nooks and crannies of Porto.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

My driver was wonderful. He went out of his way to tailor my experience and ensure I experienced Port the right way. The lunch we had with Rafael was very cool. I tried a lot of foods I never would have on my own and Rafael is an absolute jewel. The river cruise was wonderful but this is another experience I could have bought on my own via viator. I would have preferred something smaller. My driver, Rafael and the gorgeous scenery made up for it.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Julia was lovely and clearly loves her city. This was obvious in the time she took explaining the history. She showed me areas I certainly wouldn't have found on my own.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner With Locals at a Local Home
Dinner With Locals at a Local Home
Lisbon

A perfect way to end my trip! Sofia and Carlos were just wonderful. It is clear they don't host these dinners to make money - they truly want to meet people and make them feel welcome in their country. There were issues with both my booking and the booking of the couples I ate with but Sofia and Carlos went out of their way to make sure we all still had a wonderful time. I will go out of my way to reach out to Sofia and Carlos if I make my way back to Lisbon. They could not have been lovelier.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hi Jen,

Thank you so much for sharing your experience! I'm thrilled to hear how much you enjoyed your time in Portugal, especially those special moments in the Douro Valley and Sintra.
I'm sorry the sunset experience couldn't happen as planned, but I really appreciate your understanding. We always aim to create memorable moments, and it’s great to hear that the alternative plans worked out despite the unexpected challenges.

Waiting for your Spain trip!

Warmest regards,
Helena