Kimkim Trip Reviews

4.8
Based on 14,341 ratings
Read 14,341 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Epic trip to Norwasy thanks, in large part, to KimKim
Norway | Sep 4 - Sep 17, 2024

K
Kim M.
Ashburn, VA | Reviewed on Sep 20, 2024
Prior to KimKim, we had not worked with a travel company, but I cannot say enough about what a positive experience it was! Anu took our beginning plans and filled them in with not only wonderful places to stay in Oslo, Geiranger and Flam, but gave us so many options for additional activities through out our two weeks. It was so nice to have transportation provided from and to the airport and to have ferry and bus tickets purchased in advance. Every detail was addressed and it was helpful... Read more

Prior to KimKim, we had not worked with a travel company, but I cannot say enough about what a positive experience it was! Anu took our beginning plans and filled them in with not only wonderful places to stay in Oslo, Geiranger and Flam, but gave us so many options for additional activities through out our two weeks. It was so nice to have transportation provided from and to the airport and to have ferry and bus tickets purchased in advance. Every detail was addressed and it was helpful to have Rufo on call when we had questions during the trip. I'd highly recommend working with KimKim if you plan to travel in Norway!

Hotel Review
Scandic Bakklandet
Trondheim

The Scandic Bakklandet in Trondheim was just okay. The rooms were very basic. Initially, we had to move rooms because the one we were given was small and musty. I was hoping for a better experience with this particular stay.

Activity Reviews
Summer Kayak Lofoten
Summer Kayak Lofoten
Norway

The summer kayak trip in Lofoten was fantastic. I was very happy with the entire experience. The surroundings are incredibly beautiful, making it truly memorable.

Seven Sisters Kayaking Excursion
Seven Sisters Kayaking Excursion
Geiranger

Kayaking on the Seven Sisters Kayaking Excursion was an absolute delight. The entire experience was well worth it and I would highly recommend it to other travelers.

Flåm Railway, Zipline & Cycling Adventure
Flåm Railway, Zipline & Cycling Adventure
Flåm

The Flåm Railway, Zipline & Cycling Adventure was such a great fun! I thoroughly enjoyed the whole activity and would definitely recommend it.

Local specialist: Anu Juhken

Such a wonderful trip!!
Portugal | Sep 11 - Sep 19, 2024

Jen
Jen S.
Machesney Park, IL | Reviewed on Sep 20, 2024
Such a wonderful trip!! The thing I like most about KimKim is the way they work with locals to create unique experiences and this trip shone in that area especially with my trips to the Douro Valley and Sintra/Cascais/Estoril and the dinner with locals. The drivers for the day-long excursions truly went above and beyond to ensure I had wonderful experiences and the couple who hosted the dinner were so warm. I left this trip feeling like I've made some friends in Portugal. I was disappointed... Read more

Such a wonderful trip!! The thing I like most about KimKim is the way they work with locals to create unique experiences and this trip shone in that area especially with my trips to the Douro Valley and Sintra/Cascais/Estoril and the dinner with locals. The drivers for the day-long excursions truly went above and beyond to ensure I had wonderful experiences and the couple who hosted the dinner were so warm. I left this trip feeling like I've made some friends in Portugal. I was disappointed my sunset experience was canceled but it was an unfortunate accident no one could have predicted and the company tried to reschedule - my plans just didn't allow for it. The unfortunate forest fires also impacted my visit but I didn't feel like I missed anything at all because plans were made to provide a beautiful alternative.

Hotel Reviews
Marina Rio
Lagos

The location was perfect - very walkable to everything. The room was lovely - having a balcony to sit out and enjoy the marina was my favorite part. The only thing I wasn't impressed by was the breakfast. It was pretty basic and the same thing every day. So if breakfast is important to you, I would simply plan to go to a local cafe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto

The location was the best part of this hotel. The front desk staff was lovely but the staff running breakfast were not terribly friendly or helpful. There was one exception - a gentleman who I only saw once. Every other morning seemed to be the same women. The only other downside was the rooms had one-ply toilet paper. At a hotel of this quality I would expect better.

Authenticity & Character
Location
Staff
Front desk staff was very nice. The women working breakfast were borderline unapproachable.
Cleanliness & Comfort
Madalena by The Beautique Hotels
Lisbon

This was my least favorite hotel. It feels like it's trying too hard to be cool. The location is nice and central and the staff was cordial. But the room was extremely small, there was not near enough storage and the pillows were awful. Having everything electronic removed a lot of the character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Experience in Porto
Foodie Experience in Porto
Porto

This tour also felt like something I could have booked myself. The guide was fun and the places we went lovely, it just didn't feel special.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

This might have been my favorite experience of all. We got a late start due to traffic and the forest fires impacted one of the places I was to visit but Paulo most definitely made up for any snafu with his warmth and above-and-beyond generosity with his time. I even got to visit the family restaurant and meet his wonderful wife. If I'm able to go back I know I'll have friends to meet up with for a Pastel de Nata and cappuccino.

Quality of Experience
Guides, Drivers and Staff
Transport
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

I was unable to do this one due to the driver getting in an accident. They would have rescheduled but it was my last night in Lagos so we weren't able to do that. I got a refund instead.

Boat Excursion Inside Benagil Caves
Boat Excursion Inside Benagil Caves
Portugal

The caves themselves were beautiful but I was hoping for something a little smaller. This tour felt like something I could have booked myself through Viator. The caves were also very touristy - we were never in one alone.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting Tour from Lagos
Wine Tasting Tour from Lagos
Portugal

This was one of my least favorite tours. The driver was late and I was unable to reach him to find out if I was in the wrong place or where he was. He was lovely and knowledgeable but it didn't start out good. I also felt very rushed in the village. I wish there'd been more time to explore. The winery was beautiful but a few slices of cheese and meat doesn't equal tapas.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Porto by Tuk Tuk
Guided Visit of Porto by Tuk Tuk
Porto

This was a lot of fun. My driver was very sweet and made the best of modifying his original plan due to a marathon that kept us from exploring along the river. I feel his company should have done a better job preparing him for that - a marathon is scheduled months in advance and he was totally unaware. He felt bad he couldn't provide the experience he wanted and was very apologetic. I didn't feel jipped though - he showed me lots of fun nooks and crannies of Porto.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

My driver was wonderful. He went out of his way to tailor my experience and ensure I experienced Port the right way. The lunch we had with Rafael was very cool. I tried a lot of foods I never would have on my own and Rafael is an absolute jewel. The river cruise was wonderful but this is another experience I could have bought on my own via viator. I would have preferred something smaller. My driver, Rafael and the gorgeous scenery made up for it.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Julia was lovely and clearly loves her city. This was obvious in the time she took explaining the history. She showed me areas I certainly wouldn't have found on my own.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner With Locals at a Local Home
Dinner With Locals at a Local Home
Lisbon

A perfect way to end my trip! Sofia and Carlos were just wonderful. It is clear they don't host these dinners to make money - they truly want to meet people and make them feel welcome in their country. There were issues with both my booking and the booking of the couples I ate with but Sofia and Carlos went out of their way to make sure we all still had a wonderful time. I will go out of my way to reach out to Sofia and Carlos if I make my way back to Lisbon. They could not have been lovelier.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hi Jen,

Thank you so much for sharing your experience! I'm thrilled to hear how much you enjoyed your time in Portugal, especially those special moments in the Douro Valley and Sintra.
I'm sorry the sunset experience couldn't happen as planned, but I really appreciate your understanding. We always aim to create memorable moments, and it’s great to hear that the alternative plans worked out despite the unexpected challenges.

Waiting for your Spain trip!

Warmest regards,
Helena

Trip and service was excellent.
Brazil | Sep 11 - Sep 19, 2024

J
Jay M.
United Kingdom | Reviewed on Sep 20, 2024
Trip and service was excellent. We were greeted at the airport by taxi driver with our name on a board, helped with our cases to the transport and driver to each Hotel. Read more

Trip and service was excellent. We were greeted at the airport by taxi driver with our name on a board, helped with our cases to the transport and driver to each Hotel.

Hotel Reviews
Windsor Califórnia Copacabana Hotel
Rio de Janeiro

Their rooms and service were great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Juma Amazon Lodge
Autazes

Juma's guide Anna was great and their service was end to end from Airport to Hotel, from Hotel to historic adventures and personal assistance with onward travel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bahiacafe Hotel
Salvador

Authentic boutique style local hotel with helpful staff. There was twin beds in our room they upgraded us to a great room with double bed.

Authenticity & Character
Staff
Cleanliness & Comfort
Hotel Intercity Manaus
Manaus

Nice Hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sara Martinel
Sara
Sara Martinel
Local specialist in Rio de Janeiro | Replied on Sep 20, 2024

Dear Jay!
it's very nice to read your comments about your experience! thank you very much!
it was a pleasure and thanks again for the preference!
best
Sara

KikKim did a great job planning our trip.
Norway | Sep 1 - Sep 19, 2024

George P.
George P. M.
Dallas, TX | Reviewed on Sep 20, 2024
The Kim Kim person we interacted with the most was Tricia and she did a great job creating and booking an interesting itinerary and activities along the way. Tom handled communication with us as well , when Tricia was unavailable promptly and with courtesy.
One thing to note, which may help other travelers, is to advise them about the changing weather conditions up in the northern part of Norway in September and beyond because flights can be canceled by the airlines unpredictably due...
Read more

The Kim Kim person we interacted with the most was Tricia and she did a great job creating and booking an interesting itinerary and activities along the way. Tom handled communication with us as well , when Tricia was unavailable promptly and with courtesy.
One thing to note, which may help other travelers, is to advise them about the changing weather conditions up in the northern part of Norway in September and beyond because flights can be canceled by the airlines unpredictably due to weather and therefore the other connections will suffer from it. Better include a buffer of time so travelers don’t incur added expenses with flights and lost time, during their return as we did.

Hotel Reviews
Scandic Syv Søstre
Sandnessjøen

Good hotel for a short stay. Good breakfast with paid parking on the street. Room was comfortable. Located in the city close to the port close to the departing ferries. Good breakfast.

Authenticity & Character
Modern, not noteworthy.
Location
Close to the port.
Staff
Helpful staff.
Cleanliness & Comfort
Clean room and common areas.
Svinøya Rorbuer
Svolvær

Very nice hotel with individual cabins next to the water an excellent location close to the port. Breakfast is ample but not as varied as with other hotels. A good place to stay for a few days to visit Lofoten and learn about the fishing tradition of the stock fish trade. The hotel is not one building and it’s pleasant to walk to the main reception and restaurant from the cabin.

Authenticity & Character
The architecture with wood is attractive and cozy.
Location
Scandic Havet
Bodø

The hotel is on the port with nice room views. Ample space in the room and in the common areas. The hotel has a contemporary character. Helpful staff and easy to walk to. The hotel does not have a dedicated parking and paid parking is available in surrounding parking lots. Street parking is free between 4pm to 8am. Breakfast is very good and varied.

Authenticity & Character
It’s a modern hotel with no particular character.
Location
Central location easy to access cruises or walks in the city.
Staff
Very helpful staff.
Cleanliness & Comfort
The room and common areas are clean and well maintained.
Vega Havhotell
Vega

A super nice hotel with a Norwegian character by the sea. Nice room, quiet with a view and great breakfast. The hotel has a small lounge and a nice architectural character. Family owned the staff was very helpful.

Authenticity & Character
Traditional Norwegian architecture
Location
By the sea in an undeveloped area great for walks along the seashore.
Staff
Very helpful staff, provided by the family that owns the hotel.
Cleanliness & Comfort
Very clean and tidy with a comfortable room.
Thon Hotel Trondheim
Trondheim

A centrally located hotel good for a short stay. Paid parking available a couple of blocks away from the hotel. Decent breakfast. The room was rather small but clean.

Authenticity & Character
Just average. No character to speak of.
Location
In the city center.
Staff
Staff was OK.
Cleanliness & Comfort
Clean room and common spaces.
Thon Hotel Terminus
Oslo

The hotel is close to the main Oslo rail station which is a few minutes away walking. The hotel has small rooms but clean and tidy. Breakfast was good.

Authenticity & Character
Just average.
Location
Very centrally located close to the railway station.
Staff
Helpful staff.
Cleanliness & Comfort
Clean hotel.
Valldal Fjordhotell
Valldal

Very nice hotel close to the fjord. Depending on the room the view is nice. Very quiet hotel with a comfortable room. Good breakfast, free parking. Small lounge. Near the hotel there is a nice trail to walk by the river and a rental place with kayaks and other local guided tours.

Authenticity & Character
It’s a functional hotel with a pleasing look.
Location
Very special location next to the fjord with nice outdoor surroundings
Staff
Not so helpful, but just OK.
Cleanliness & Comfort
Room and common areas were clean. Good for a few days stay.
Setran Gård
Salsbruket

An authentic farm close to a lake with a view and animals (sheep, pigs, horses, chicken, rabbits). The individual cabin was great, roomy and comfortable. They do not offer breakfast or meals but there is an equipped kitchen if you with to buy ingredients and cook your own meals. A special location with lots of walking to do nearby and a beautiful nature.

Authenticity & Character
An authentic farm setting.
Location
Countryside location with nice views.
Staff
Very helpful caretaker couple when we went.
Cleanliness & Comfort
Clean cabin.
Hustadvika Havhotell
Fraena

Very good hotel by the water with views to the sea and the mountains. Comfortable with a room that had a great view. Free parking with good breakfast. Recommended for a short or longer stay.

Authenticity & Character
Pleasing architecture.
Location
In the countryside by the sea.
Staff
Helpful staff.
Cleanliness & Comfort
Comfortable and clean.
Activity Reviews
A Taste of Norway's Culture and Cuisine
A Taste of Norway's Culture and Cuisine
Oslo

The culinary and culture tour in Oslo was a bit disappointing. The guide was nice and knowledgeable about the city and its architecture, but the food stops were underwhelming. We only visited two places, and one was even closed. The food we did try, like a hot dog with shrimp salad and a pancake, didn't live up to the expectations of a "gastronomy tour."

Guided Kayaking in Valldal
Guided Kayaking in Valldal
Valldal

The kayaking tour in Valldal was quite enjoyable. Initially planned as a five-hour tour, it was cut down to three hours, which was actually sufficient for us. The guides were not local but were knowledgeable and made the experience interesting by explaining different aspects of the fjord and aquaculture. There were about eight or nine kayaks, making it a pleasant small group experience.

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Oct 07, 2024

Thank you George - so sorry to hear about the end of the trip - usually in our experience an overnight layover in Oslo is enough time to allow for the fickle arctic weather, but sometimes nature in Norway still finds a way to make its mark! I appreciate the long visit and am glad that the rest of the 19 day trip went smoothly. Hopefully you are inspired to use Kimkim again for another long adventure.

Explore far and wide , Brazil .
Brazil | Aug 21 - Sep 7, 2024

Marur Dev
Marur Dev D.
Newark, NJ | Reviewed on Sep 20, 2024
My son and I who are Philadelphia Eagles fans, visited Brazil, from August and September of 2024. Our 20-day tour of Brazil included stops at Sao Paulo, Paraty, Angra Dos Reis, Rio De Janeiro, Iguacu Falls, Jumo Lodge in Amazon Jungle near Manaus, the historic City of Salvador, Chapdada National Park at Lincois . Thanks to Kim Kim's tour specialist Sara Martinel, our tour and experiences of Brazil was beyond amazing!! Prior to the start of the tour, we shared with Sara what we wanted to do... Read more

My son and I who are Philadelphia Eagles fans, visited Brazil, from August and September of 2024. Our 20-day tour of Brazil included stops at Sao Paulo, Paraty, Angra Dos Reis, Rio De Janeiro, Iguacu Falls, Jumo Lodge in Amazon Jungle near Manaus, the historic City of Salvador, Chapdada National Park at Lincois . Thanks to Kim Kim's tour specialist Sara Martinel, our tour and experiences of Brazil was beyond amazing!! Prior to the start of the tour, we shared with Sara what we wanted to do such as including but not limited to hiking on mountains, snorkeling in the ocean, visit the waterfalls and magnificent caves, appreciate the history and culture and cuisines of Brazil and she made it happen!

Our daily trips were well thought out and provided a variety of options and recommendations! She tailored our trip and itinerary such a way that we were able to travel on road between certain cities to enjoy and appreciate the landscape! Each day we were provided accurate and specific driving plan with stops programmed in and links to other optional places. Travel arrangements were beyond imagination. From the moment we arrived at Sao Paulo, the transfer services from the airport to hotel and hotel to the domestic airports were like timer on a clock. The professional tour guides she selected for us were well informed and kept a pace we could keep. The list of tour guides we has were Alberto Cardoso and Andre Van Berg in Rio, Leon Courtman in Amazon Jungle, Ray Salvador in Salvador and Roco Belletti in Sao Paulo were amazing. These guides commented on wide variety of things in Brazil from Amazon rain forests to history of Salvador and other significance with each place and were recetive to questions and adjustment to the tour. The drivers we had were fantastic. Hotels and the Juma Lodge Sara selected for us were exceeded our expectations.

This was my first time using Kimkim and we highly recommend to other. I can’t wait to use them again!

Hotel Reviews
Pousada do Principe
Paraty

Nice hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nobile Hotel Copacabana Design
Rio de Janeiro

Very nice hotel and convenient location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Viale Cataratas
Foz do Iguaçu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Manaus
Manaus
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Juma Amazon Lodge
Autazes

We had the best experience at the Lodge from the location, ambiance, food and staff.

Authenticity & Character
Built with natural wood including the swimming pool built into the lake
Location
Lodge is located in the middle of a lake and atmosphere is very quite and serene.
Staff
Very nice and friendly.
Cleanliness & Comfort
Very clean
Bahiacafe Hotel
Salvador

Beautiful historic building located in a historic district. View of the bay from the dining room windows was magnificient

Authenticity & Character
A historic building is converted to a hotel with all historic architecture still contained in the building.
Location
Conveniently located to all historic buildings and tourist spots and restaurants and activities. Every location within the historic district is walkable
Staff
Staffs speak good English
Cleanliness & Comfort
Hotel de Lençóis
Lençóis - BA

An historic building converted to a hotel but looks like a beautiful lodge. The entire ambience is so beautiful that we spent significant amount of time walking in and around the hotel. Dining hall is an open air pavilion with an 180 degree view of the nature. Birds simply sit next us while we eat our morning breakfast. We could hear the bird chirping every morning.

Authenticity & Character
Simply it looks like a lodge that is generally built in a jungle
Location
Located at the highest point in Lincois and is next to a beautiful municipal park with multiple water falls.
Staff
Staff were very friendly and cordial.
Cleanliness & Comfort
Very clean facility
Wyndham São Paulo Paulista
Sao Paulo

Nice hotel

Authenticity & Character
Nothing can be improved due to constraint with the building structure
Location
Conveniently located close to other attractions in Sao Paulo.
Staff
Cleanliness & Comfort
Activity Reviews
HD Historical tour of Salvador
HD Historical tour of Salvador
Salvador

We were impressed with the rich history, medieval architecture and amazing culture in Salvador, the first capital of Brazil, from 1549 to 1763 . Salvador is one of the major points of convergence of Portuguese, African and American Indian cultures of the 16th to 18th centuries. It was also, from 1558, the first slave market in the New World, with slaves arriving to work on the sugar plantations. But today, Salvador is deemed a historic city by UNESCO because of innumerable number of historic buildings. The city has uniquely built defensive upper city upper city with administrative and residential buildings which overlooks the lower city where port activities are centered. Among the places we visited, the one that impressed me was Church of Saint Francis , also known as Golden church

Quality of Experience
The history, architecture and culture
Guides, Drivers and Staff
Our guide Ray Salvador was amazing. He has wealth of knowledge and great communication skills
Transport
private transfer from Paraty to Rio with stop in Angra for boat tour
private transfer from Paraty to Rio with stop in Angra for boat tour
Brazil

Our driver was very friendly and helpful. Our stay in Paraty was short but we appreciated and enjoyed the time we spent in the Historic Center District

Quality of Experience
Guides, Drivers and Staff
Transport
Tijuca Forest and Botanical Garden Rio de Janeiro
Tijuca Forest and Botanical Garden Rio de Janeiro
Rio de Janeiro

Tijuca One of the best botanical gardens I have seen in a while. The extensive selection of plants and trees are labelled. Many of the species were brought from different parts of the world and plated and grown in this garden. There were many that I hadn’t seen before. I was amazed at how they were able to grow so much in the garden. Tijuca Forest is actually largest urban forest in the world. Also, it is growing on steep mountains located adjacent to Rio. We were told by our guide Alberto Cardoso that Tijuca forest was actually created by the reforestation efforts in the late 1800s. The view of Rio from the top of the forest is amazing. Also, the Christ the Redeemer , a colossal statue of Christ is located at the top of one of the mountain peaks in the Tijuca Forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Telegraph Stone RJ
Telegraph Stone RJ
Rio de Janeiro

One of the best experiences I ever had visiting this Telegraph Stone . Our guide was Andre Van Berg. He picked us from our hotel in Copacabana in the morning and drove to village in Parque Estadual da Pedra Branca. I just turned 65 and the hike takes about an hour to reach the top of the mountain with an elevation gain of 1100 feet.. It was a little harder going up hill in the first-half of the hike and then it becomes moderate . But our guide and my son kept a slow to pace to help me climb the mountain. The view of the surround area from the top of the mountain was breathtaking and we have spectacular views of mountain ranges with the broadleaf forest and beautiful beach at the bottom

Quality of Experience
Hiking a steep mountain (1100 feet tall) and taking photos at the telegraph stone is simply an amazing experience
Guides, Drivers and Staff
Our guide Andre was very knowledgeable and understand what it takes to hike a steep mountain. He himself was very fit and agile.
Transport
Andre used his own car to drive us from Copacabana to the village and back to Rio. On the way back to Rio, he drove along the coast and showed us numerous beautiful beaches including Ipanema and Leblon
Full day main City Tour: ¨Um dia no Rio¨
Full day main City Tour: ¨Um dia no Rio¨
Rio de Janeiro

Today we visited Christ the Redeemer, a colossal 38-meter (approximately 127 feet) tall concrete statue of Christ, which stands on the top of a mountain peak by Rio at 710 meters. It is truly one of the wonders of modern world because of the technological difficulties the builders have to overcome to build this colossal monument, with arms outstretched in a gesture of blessing and embrace at an elevation of about 2364 feet above sea level. Experience at the statue is beyond explanation. We saw Maracana stadium (exterior) with famous Pele statue in the front and climbed the famous Lapa Steps or Selaron staircase, one of the most loved attractions in Rio, the work of the Chilean artist Jorge Selaròn, Going to Sugarloaf on a cable car is another enjoyable experience. Overall, tour of Rio as arranged by Sara was truly remarkable. Also, we visited a very uniquely built Cathedral known as Metropolitan Cathedral of Saint Sebastian. The cathedral was designed in a modern style Mayan architectural style with a taste of pyramids. I have seen so many cathedral s throughout the world but have not see this architecture in a church or cathedral .

Quality of Experience
Food
The Shirley restaurant Alberto recommended had delicious seafood and wines. We enjoyed the lunch at the Shirley restaurant.
Guides, Drivers and Staff
Alberto Cardoso was our guide. He is very experienced, knowledgable and affable and willing to help even he has to go out of the way. We learned a lot about Brazilian history and culture through him. He speaks English very well. He speaks five languages including English. We highly recommend Alberto to any tourists who is thinking about visiting Rio.
Transport
Alberto brought his own car which was clean and fantastic
HD tour Brazilian side of the waterfalls + Aves Park
HD tour Brazilian side of the waterfalls + Aves Park
Foz do Iguaçu

We have seen numerous water falls in the US and Canada including Niagara Falls but Iquacu falls is one of the most spectacular falls we ever seen in the world. Niagara pales in comparison to Iquacu falls. There are over 300 falls across 2 mile width of the Iguacu river over the rocky cliff. We saw many of the these water falls from the Brazilian and the famous Devils throat from the Argentinian side. The power and fury of Mother Nature in the falls is incredible and awesome on both sides but we experienced that power of the falls from the Brazilian side when our boat ride took us directly under one of the mega falls. The experience under the power of falling water is incredible and amazing.

Quality of Experience
When our boat from Macuco tours went under the falls three times on the Brazilian side, it is something you never experienced particularly the powder and fury of the water. We actually made a 3 minute video of that experience with our iPhone with waterproof cover. But it is not possible to upload that video. If we can upload that video, everyone can visualize the amazing experience we had under the falls for those 3 minutes
Guides, Drivers and Staff
Our tour guide was Luis who is knowledgable but he was distracted by too many phone calls. People with Macuco were amazing particularly those were driving the boat.
Transport
FD Argentinian side of the falls
FD Argentinian side of the falls
Foz do Iguaçu

Our guide Luis drove us from Brazilian side to the Argentinian side of the National Park where another portion of the Iguacu falls is present. We did not take the Macuco ride to the bottom of the falls instead we took a mini train ride close to the Devil's Throat which is located on the Argentinian side of the falls and walked nearly 2 kilometers over a steel pedestrian bridge built over the Iguacu river to reach the Devil's throat falls. The water falls in Devil's throat is so powerful that mist created by the falls constantly hung in the air and making it a wet conditions throughout of stay on the viewing deck. The fury and power of Mother Nature is at full display at the top of the Devil's throat where the rocky cliff is cut to steps by the constant erosion of rocks from the falling water. .

Quality of Experience
The power of water
Food
Guides, Drivers and Staff
Guide needs to be more attentive to our question rather than answering his phone
Transport
Second day at Juma Lodge
Second day at Juma Lodge
The Amazon

Second day we had rowing canoe in the Juma river/ lake as well seeing the wildlife on the banks of the river which was a wonderful experience. Lunch was at a local outdoor restaurant. The food was delicious. After noon piranha fishing did not go well as no one able to catch a piranha despite stopping our boat at different locations in the lake. In the night our guide took us on a boat to watch alligators, frogs and birds. The Leon only used a flashlight to focus on the animals in the Amazonian darkness, making the ride very exciting. He was able to catch a baby caiman (crocodile) from the lake in the darkness with a flash light and hand. We were able to hold and touch the baby caiman. This was one of the best experiences I ever had in the past.

Quality of Experience
Nighttime boat ride in tranquil lake with Amazon rainforest surrounding the lake is a special experience for us
Food
Guides, Drivers and Staff
Transport
First day at the Juma Lodge in the Amazon jungle
First day at the Juma Lodge in the Amazon jungle
The Amazon

Transfer from Manaus to Juma lodge is a unique experience. First, we were on a speed boat and traveled across a vast area of meeting of two rivers, Amazon and Negro from Manaus to an interior land port where Shuttle bus waiting for us to travel on the road to another port where another boat picked us up to travel along a winding river and into the Juma River with a large lake where Juma Lodge is located. The meeting two rivers, Amazon river with off-white color water and Negro river with black color water at Manaus is one of the enchanting natural spectacle one can see. These two rivers flow together with two distinct color for next 6 kilometer on the downstream side of Manaus. Our boat driver drove the boat parallel to the meeting line of these two rivers for distance and circle back to the point where we needed to travel.It is a beautiful phenomenon for mesmerizing distance where two disparate waters touch, bubble and dance, cheek-to cheek, This natural spectacle truly showcases the culturally rich country and the talented, burgeoning peoples that comprise the Brazil nation. First day in Juma Lodge was to acquaint ourself with the lodge facilities and walking tour of Amazon rainforest with our wonderful guide Leon Courtman. Leon is very knowledgeable and has good grasp on the plant species in Amazon rainforest. He gave us a ton information about the plants of the Amazon that have hundreds of potential medicinal uses. The forest tour was an invaluable experience to gain knowledge of plant species that provide ingredients for fighting cancer to soothing asthma and reducing anxiety to treating gallstones. The time in the forest was well spent with Leon

Quality of Experience
Tranquility, serenity, and is really one of the very few places where we can still surround ourselves with a scenery, unlike anything else we've seen so far.
Food
Food was fantastic as most of the cuisines were cooked with spices. Loved the seafoods. Fruits were fresh and abundant as with the varieties of fruit juices. One of the unique culture I noticed was that all fruit juices were kept in pitchers without ice. But ice cubes were kept in a separate container so that if anyone wants ice they can add. Also, there was a long steel spoon kept next to the pitcher so that guests can stir up the juice so that the dense particles can mix with liquid that accumulated at the top of the pitcher.
Guides, Drivers and Staff
Leon is exceptionally good with full command over both English and Portuguese languages as well as the plant species in Amazon Rainforest.
Transport
Boat rides and ground transportation were like a clock work
Third day at Juma Lodge
Third day at Juma Lodge
The Amazon

The third day began with a viewing of the sunrise from a 100-foot tall viewing tower built next to Juma Lodge. The changing of color of the Amazon sky over the lakes and forest is amazing. Leon showed us the waste water treatment system at the lodge which actually removes the contaminants to a level of drinking water before being discharge to the lake. The sludge that remains in the treatment tanks will be hauled away in the boat for treatment at facility near Manaus. Rest of the morning was spent in the Amazon forest full of Amazonian palm trees which are huge and tall. Palm trees in the Amazon forests are totally different than what I have seen in the US. Afternoon was spent at a native Amazonian farm known as the House of a caboclo (native) which was located where Juma river meets the main Parana river. Leon was very good explaining how native Amazonians perfected the methods to extract edible food from cassava vegetable (like potato) which contains dangerous levels of cyanide. The food that people can make using cassava include bread, French fries, mashed cassava, cassava chips, cassava cake.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Last day at Juma Lodge
Last day at Juma Lodge
The Amazon

This day was our return journey back to Manaus airport. So we said goodby to our guide Leon and two tourist from Germany and two from Rio who become our good friends during three day stay in Juma Lodge. It was hard to say goodby to them and leave the lodge. With heavy heart we returned to Manaus airport and caught our flight to São Paulo and then to Salvador.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Manaus to the airport was nice, the flight from Manaus to Sao Paulo and to Salvador was on time and had great time
Gruta da Lapa Doce, Pratinha, Gruta Azul e Morro do Pai Inácio
Gruta da Lapa Doce, Pratinha, Gruta Azul e Morro do Pai Inácio
Lençóis

The hiking through the Gruta cave from an entrance at the bottom of the valley and climbing up the steps to an exit hole was a fantastic experience. The numerous stalactites and stalagmites creations are unbelievably beautiful. Visit to blue water cave at Pratinha river and snorkeling in the cave water is an experience my son and I will never forget. Blue cave at Gruta Pratinha in Chapada National Park ( locally know as Chapada Diamentina in recognition of diamond mining in the region) is the most beautiful cave I have seen. The Pratinha River water in the Blue Pool of the cave so perfectly clear that you can see all the rock formations and the numerous fishes in the water bottom below. The snorkeling in the cave was definitely the highlight of the tour. it's an unforgettable experience.

Quality of Experience
On September 2, to our surprise our transfer from Salvador to Lencois was at our hotel on time and announced that he will be driving us in the car all the way to Lencois, which was 5-1/2 hours. We are unable to remember his name but he was a very nice gentleman. He was gracious enough to use google translate to communicate with us which made the long ride from Salvador to Lencois enjoyable. He stopped at a very nice road side restaurant in a town called Iteberaba for lunch where food was fantastic. We reached the Hotel De Lencois in Lencois in the late afternoon. The hotel de Lencois is almost like a lodge in a jungle not a typical hotel we see everywhere we have gone. This hotel, which is located at one of the highest point in the town of Lencois, has an outdoor pool by the garden, a library, a restaurant with a wine cellar and buffet breakfast. The dining area is an open air porch with garden surround the porch. Furthermore, there is a beautiful municipal park next to the hotel, numerous water falls. Ambiance in the hotel is remarkably tranquil and beautiful. The dining area makes us feel like we are sitting in a jungle lodge eating our breakfast with garden around us and birds simply waiting on the bird feeds placed along the perimeter of the open porch to eat the food to be feed by the staff. The food was delicious and varieties of wines in stock were exceptionally good.
Food
Guides, Drivers and Staff
The tour guide Maco was exceptionally good. My son and him have become good friends at the end of the tour. The staff at the Hotel de Lencois are very polite, friendly and able to communicate very well with us. Helped us whenever we asked for assistance.
Transport
Transport was on time like a clock work
Cachoeira da Fumaça & Riachinho
Cachoeira da Fumaça & Riachinho
Lençóis

Today, I did not go to Vale do Capao for 12 km walk to see the famous water falls Fumaca. But my son did that expedition and was was very impressed with majestic mountain and falls. He said he had wonderful time there with guide Maco and other tourists who were with him. I went on my own hiking of the Lencois municipal park that was located next to Hotel de Lencois. Definitely a MUST visit Park in Lencois. Full of waterfalls, jaw dropping views, wildlife, pretty caves, rocks, water holes, and so much more. The park has an entry fee of 20 Reals. Also, you cannot hike to water falls without a guide. It helps a lot to have a guide with you to show you the trials so you don't get lost and take you to the interesting spots. There is always more to explore in this park depending on how much time you have

Private City Tour in Sao Paulo
Private City Tour in Sao Paulo
São Paulo

Our guide for São Paulo was Rocco Belletti. He was exceptionally good with great command over English language as well as the history of São Paulo. I was impressed with him. We walked the Paulista Avenue, visited Ibirapuera Park and Batman Alley. Everything was fantastic. The night ended by watching the football game between Philadelphia Eagles and Green Bay Packers at Corinthian Stadium in Guarulhos. Ice on the cake was our beloved Philadelphia Eagles won that game

Quality of Experience
Guides, Drivers and Staff
Rocco was very friendly and easy to approach. I would recommend him for anyone. Transport from and to airport to hotel and from and to the football stadium are exceptionally good.
Transport
Local specialist: Sara Martinel
Sara
Sara Martinel
Local specialist in Rio de Janeiro | Replied on Sep 21, 2024

Dear Marur
you leave me speechless with your really really detailed review.. this was fantastic and it seemed to me to relive the trip with you.. also thanks to the beautiful photos you shared with us and with future travelers!
I thank you from the bottom of my heart on behalf of all the staff of wetraveldiscovery for this feedback and I am really happy that you had a good time with KimKim!
it was a great pleasure to have you with us in this immense country that is Brazil!
have a good trip home!
WTD Team

Argentina, a dream destination come true!
Argentina | Aug 29 - Sep 7, 2024

Kaitlin
Kaitlin J.
Brooklyn, NY | Reviewed on Sep 20, 2024
Flor did an incredible job making our ideas reality! She managed to get everything we asked for plus more! From Buenos Aries to Mendoza to Iguazu Falls to Ushuaia! All in our 11 day frame! We got as much of the diverse Argentina as we could possibly get! These trips are the once a year time I get to see my bestie so thank you so much Flor for everything you do/did for us! For anyone who gets a chance to work with this amazing person you can rest easy knowing she will do her best to get you... Read more

Flor did an incredible job making our ideas reality! She managed to get everything we asked for plus more! From Buenos Aries to Mendoza to Iguazu Falls to Ushuaia! All in our 11 day frame! We got as much of the diverse Argentina as we could possibly get! These trips are the once a year time I get to see my bestie so thank you so much Flor for everything you do/did for us! For anyone who gets a chance to work with this amazing person you can rest easy knowing she will do her best to get you exactly what you ask for! Flor was very tentative, responsive, gave great advice and wonderful options. Any questions we had she answered right away! On top of that, we had amazing guides, tours and drivers! We learned so much about the history at each place we went! Saw amazing tango dancers, ate delicious food, drank fantastic wine and had so many write home about experiences! Thank you Flor for an amazing time!!

Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in Córdoba | Replied on Sep 23, 2024

Kat, Ashley:

THANK YOU SO MUCH for the review!! It truly touched my heart :( <3
I’m beyond grateful to have such amazing passengers like you girls!I really hope you come back to Argentina and visit Córdoba, so I can finally meet you both in person <3 :)

Thanks again for everything!
Best,
Flor

My daughter and I traveled around Italy and h...
Italy | Aug 28 - Sep 5, 2024

Megan
Megan S.
Chicago, IL | Reviewed on Sep 19, 2024
My daughter and I traveled around Italy and had a blast. Francesco developed the perfect itinerary for us. We went to Rome (saw the Colosseum, Trevi fountain, Spanish steps, Palatine Hill) then on to Sorrento to experience the Amalfi coast (had a day trip to Capri (my favorite) and another day trip to see the rest of the coast) and lastly experienced Venice and all it had to offer. Unfortunately we missed our connecting flight to Rome to start the trip and we reached out to Francesco and he... Read more

My daughter and I traveled around Italy and had a blast. Francesco developed the perfect itinerary for us. We went to Rome (saw the Colosseum, Trevi fountain, Spanish steps, Palatine Hill) then on to Sorrento to experience the Amalfi coast (had a day trip to Capri (my favorite) and another day trip to see the rest of the coast) and lastly experienced Venice and all it had to offer. Unfortunately we missed our connecting flight to Rome to start the trip and we reached out to Francesco and he was able to cancel our private transfer, let the hotel know we would be late, and rescheduled the tours we had scheduled for that day. He kept us calm and made everything easy peasy! It was the trip of a lifetime and we will forever recommend KimKim for any travel needs!!

Hotel Reviews
Pantheon Inn
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tasso Suites & Spa
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Firenze
Venice
Authenticity & Character
Location
Very nice location, but difficult to find initally
Staff
Cleanliness & Comfort
Activity Review
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

Our guide was informational and fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Sep 20, 2024
Ciao Megan,
Thank you so much for your kind words! It was truly a pleasure helping you and Lexi create such a special trip through Italy. I’m so glad you enjoyed every stop, from the history of Rome to the breathtaking beauty of the Amalfi Coast and magical Venice. Capri is definitely a gem—I’m happy to hear it was your favorite!
I’m grateful I could help smooth things over when your flight was delayed, and I’m thrilled it all worked out in the end. Keeping things stress-free for you both... Read more

Ciao Megan,
Thank you so much for your kind words! It was truly a pleasure helping you and Lexi create such a special trip through Italy. I’m so glad you enjoyed every stop, from the history of Rome to the breathtaking beauty of the Amalfi Coast and magical Venice. Capri is definitely a gem—I’m happy to hear it was your favorite!

I’m grateful I could help smooth things over when your flight was delayed, and I’m thrilled it all worked out in the end. Keeping things stress-free for you both was my goal! 😊

Hearing that this was the trip of a lifetime means the world to me, and I can’t thank you enough for this. I hope we can plan another amazing adventure for you in the future!
Grazieeeeee
Francesco 😎

Incredible trip to Morocco!
Morocco | Sep 4 - Sep 12, 2024

Charvi
Charvi B.
Newark, NJ | Reviewed on Sep 19, 2024
We had an incredible trip through Morocco. Our guide, Mouad, made sure we were always having fun, adjusting to our independent plans to ensure we had the best experience. As a group of three girls, we always felt safe and comfortable. Mouad constantly shared facts, jokes, anecdotes, and anything else that could enhance our trip. Everything was well-organized, and the entire journey ran smoothly. We could stop along the drive for photos, snacks, or anything else we needed, and Mouad was always... Read more

We had an incredible trip through Morocco. Our guide, Mouad, made sure we were always having fun, adjusting to our independent plans to ensure we had the best experience. As a group of three girls, we always felt safe and comfortable. Mouad constantly shared facts, jokes, anecdotes, and anything else that could enhance our trip. Everything was well-organized, and the entire journey ran smoothly. We could stop along the drive for photos, snacks, or anything else we needed, and Mouad was always there to help.

On our way to the desert, we were delayed by flash floods that blocked our route to the camp, but it didn’t feel like a big deal at all. We avoided the flooded areas and had a meal with his family since we couldn’t travel further. It was so lovely and heartwarming to experience that kind of Moroccan hospitality. What could have been a stressful travel hiccup turned into a delightful alternative plan, still aligned with what we wanted from the trip.

I loved our time in Marrakech, the desert (my favorite), and Fez. I felt like we truly learned about the rich history of each region while enjoying delicious food and having a lot of fun. I highly recommend heading to the desert (we traveled via Skoura and then to Merzouga), and riding camels to watch the sunset over the dunes. You’ll also witness an incredible starry sky and a stunning sunrise. Other highlights included our cooking class, food tours, ATVing, seeing the oldest university in the world (!!), the leather tanneries, and so much more.

A big thank you to Mouad, our guide and driver, for putting up with our shenanigans over ten days and becoming a friend! I would highly recommend this trip to anyone who will listen (I already have been, and I haven’t even been home for a week!). Majid also made our trip so easy to plan and alter as went along.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Sep 20, 2024
Hi Charvi,
Thank you so much for sharing your heartfelt review! I am delighted to hear that you had an incredible adventure through Morocco. Mouad made the trip safe and enjoyable while ensuring you could follow your independent plans, showing just how skilled and thoughtful he was as a guide. It’s lovely that he enhanced your experience with facts, stories, and humor and even turned a travel delay into a heartwarming visit to dine with his family during the unexpected flood. That kind of...
Read more

Hi Charvi,
Thank you so much for sharing your heartfelt review! I am delighted to hear that you had an incredible adventure through Morocco. Mouad made the trip safe and enjoyable while ensuring you could follow your independent plans, showing just how skilled and thoughtful he was as a guide. It’s lovely that he enhanced your experience with facts, stories, and humor and even turned a travel delay into a heartwarming visit to dine with his family during the unexpected flood. That kind of flexibility and hospitality highlights the beauty of Moroccan culture.
It’s great to hear how much you appreciated the well-organized journey and that I made it so easy to adjust the trip as you went along.
I hope to assist you with another memorable trip in the future!
Best,
Majid

Amazing fast paced short visit to Costa Rica
Costa Rica | Sep 5 - Sep 9, 2024

Pat
Pat d.
Tallahassee, FL | Reviewed on Sep 19, 2024
KimKim arranged several oustanding small group tours for us. Particularly wonderful was the tour of Hanging Bridges park with Mauricio, He was very informative and went out of his way to make sure we saw all the animals we were interested in. I highly recommend him. The night excursion in the Wild Frog Sanctuary was also greatly appreciated. Read more

KimKim arranged several oustanding small group tours for us. Particularly wonderful was the tour of Hanging Bridges park with Mauricio, He was very informative and went out of his way to make sure we saw all the animals we were interested in. I highly recommend him.

The night excursion in the Wild Frog Sanctuary was also greatly appreciated.

Activity Reviews
Guanacaste Snorkel Adventure
Guanacaste Snorkel Adventure
Costa Rica

The boat crew was outstanding and they did a great job of finding animals and habitats for us to see. Unfortunately the snorkeling reef was unimpressive--just coral rubble (none living) with algae overgrowth. Saw a variety of fish but not what would be expected on a tropical snorkeling experience. The rest of the excursion met or exceeded expectations.

Quality of Experience
Guides, Drivers and Staff
Private Arenal Hanging Bridges Walk
Private Arenal Hanging Bridges Walk
Arenal/La Fortuna

Out guide, Mauricio was outstanding

Quality of Experience
Guides, Drivers and Staff
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

Wide diversity of animals seen.

Quality of Experience
Very knowledgeable
Guides, Drivers and Staff
Transport
Ecocentro Danaus Guided Rainforest Walk (without Transportation)
Ecocentro Danaus Guided Rainforest Walk (without Transportation)
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Sep 19, 2024

Thank you Pat for your review. I'm glad that you had a great time on your short adventure to Costa Rica and that Mauricio helped you to see a lot of wildlife. That's why we always recommend a guided tour. There's so much to see!
Thank you
Holden Ketchum
Serendipity Adventures

I wouldn't use Kim Kim again. Sorry.
Portugal | Sep 1 - Sep 8, 2024

C
Christine B.
Chicago, IL | Reviewed on Sep 19, 2024
The Libson Winery tasting event was WONDERFUL! We also loved the Lagos grotto kayaking tour. I would have changed some of the other events had I known it was going to take 1 & 2 hours to get to the event. One of our tours was cancelled d/t weather and rescheduled to the next day, but WE could not cancel the tour Kim Kim had already scheduled for us the next day. I think I should have been notified of the driving situation in Evora. Part of the reason I chose to try Kim Kim was so I... Read more

The Libson Winery tasting event was WONDERFUL! We also loved the Lagos grotto kayaking tour. I would have changed some of the other events had I known it was going to take 1 & 2 hours to get to the event. One of our tours was cancelled d/t weather and rescheduled to the next day, but WE could not cancel the tour Kim Kim had already scheduled for us the next day. I think I should have been notified of the driving situation in Evora. Part of the reason I chose to try Kim Kim was so I would not have to do so much leg work. Ultimately, I still had to do a lot of leg work...and a the last minute because vouchers were not provided until 2 weeks before the trip.

Hotel Reviews
The Noble House
Evora

Very limited parking and literally NO parking within the walls so you had to go a LONG way with luggage on cobblestone.

Authenticity & Character
Location
Location was within medieval walls w/o parking. Parking, if available, was not included in the package price.
Staff
Cleanliness & Comfort
Marina Club Lagos Resort
Lagos
Authenticity & Character
Location
Would have preferred something on the ocean
Staff
Cleanliness & Comfort
Activity Reviews
Essential Sintra: Quinta da Regaleira, Pena Palace and Cascais - Full Day
Essential Sintra: Quinta da Regaleira, Pena Palace and Cascais - Full Day
Lisbon

The voucher provided little details regarding meeting place. When I called the tour providers number on our voucher, I was told we did not have a tour that day. Very frustrating. Then Kim Kim offered us a half day tour to Sintra, which we took. We still had to pay the full day tour price and did NOT get to go to Pena Palace. The tour itself sucked. Didn't care for the guide. All we saw was Sintra palace and then we had 20 minutes to 'explore' before we had to get back on the bus. At Cascais, we had 40 minutes to explore. We were extremely disappointed and wish we had NEVER agreed to accept this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Grottoes While Kayaking from Lagos
Explore Grottoes While Kayaking from Lagos
Lagos (Algarve)

We loved this activity

Quality of Experience
Guides, Drivers and Staff
Transport
Premium Portuguese Wine & Tapas Tasting at a Wine Bar
Premium Portuguese Wine & Tapas Tasting at a Wine Bar
Lisbon

This was one of the highlights of our trip! And since it as our first event, I was very excited to experience the remainder of our events.

Quality of Experience
Private Wine Tour to Arrábida and Comporta with Horseback Riding
Private Wine Tour to Arrábida and Comporta with Horseback Riding
Lisbon

We enjoyed the horseback ride very much but had no idea it was going to take almost 2 hours to get there and back.

Quality of Experience
Lisbon Walking Tour
Lisbon Walking Tour
Lisbon

Loved our guide. Very enthusiastic and provided just the right amount of history and humor to hold our interest throughout the tour.

Quality of Experience
Guides, Drivers and Staff
Divers with experience Algarve
Divers with experience Algarve
Albufeira

We had to cancel this tour because the Kayaking tour was rescheduled for the same day. My husband was not able to kayak and dive on the same day due to rotator cuff injuries. Kim Kim would not reimburse us.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Tiernan O'Rourke Araujo
Tiernan
Tiernan O'Rourke Araujo
Local specialist in Galicia, Spain | Replied on Sep 24, 2024
Hi Christine, Thank you for your feedback. We're glad to hear that you enjoyed the Lisbon Winery tasting event and the Lagos grotto kayaking tour. Unfortunately, unforeseen weather conditions can sometimes affect outdoor activities, and in such cases, we're unable to proceed with the tour as planned. However, we suggested the option of rescheduling it to the following day, which was the only available date for the activity. And we didn't reschedule it until we had your confirmation. As... Read more

Hi Christine,

Thank you for your feedback. We're glad to hear that you enjoyed the Lisbon Winery tasting event and the Lagos grotto kayaking tour.

Unfortunately, unforeseen weather conditions can sometimes affect outdoor activities, and in such cases, we're unable to proceed with the tour as planned. However, we suggested the option of rescheduling it to the following day, which was the only available date for the activity. And we didn't reschedule it until we had your confirmation.

As previously mentioned, all excursions booked are non-refundable if cancelled with less than 48 hours' notice.

Regarding the vouchers, we sent the final vouchers and itinerary 30 days before the start of your trip.

We appreciate all your feedback and we'll keep in mind when designing next trips.

Thank you for your understanding.

Best regards,

Tiernan
E&W

Fabulous trip! Recommend it!
Norway | Aug 28 - Sep 12, 2024

N
Nancy W.
Canada | Reviewed on Sep 19, 2024
Fabulous trip! John in Began was very good and took us to areas we would not have ventured. Trondheim guide was good and provided an interesting tour. Cycling tour Tromso was very good. We also did our own tour to the Russian border which was eye opening. Went to old and new border crossings. I would recommend this.
The tour itself in both Hurtigrutin and Havila were exceptional. The crew on Hurtigrutin were more relaxed and humorous while Havila was a bit more refined. Enjoyed...
Read more

Fabulous trip! John in Began was very good and took us to areas we would not have ventured. Trondheim guide was good and provided an interesting tour. Cycling tour Tromso was very good. We also did our own tour to the Russian border which was eye opening. Went to old and new border crossings. I would recommend this.
The tour itself in both Hurtigrutin and Havila were exceptional. The crew on Hurtigrutin were more relaxed and humorous while Havila was a bit more refined. Enjoyed both. The inn in Aurland was quaint with a very interesting couple running it and room was very good with exceptional views. All the hotels were exceptional and the breakfasts were fabulous.

We didn’t do the planning but our friend Renee and our organizer Mathia did a great job!!

Thanks again for some a wonderful trip and great memories!!

Nancy

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 20, 2024

Dear Nancy,
Thank you very much for your great review.
I am happy to hear the activities we planned together, especially the one organized by Hurtigruten and Havila, were so satisfying and interesting. It is true that a big part of the planning is thanks to Renee, and I hope she and Paul will have the opportunity of visiting Norway soon, maybe with the same itinerary and your additional recommendations. You and Kevin have been kind and friendly. I will miss our "Norwegian" phone calls. :) You can contact me at any time for a second trip to beautiful Norway.
Best Regards
Mathia

Jessica planned our ITALY trip perfectly!
Italy | Sep 10 - Sep 12, 2024

Rick
Rick L.
Newark, NJ | Reviewed on Sep 19, 2024
Jessica did an amazing job with helping us plan our trip to Florence and Cinque Terra. Accommodations were spot on - perfect and fit exactly within our budget. would highly recommend both Jessica and the kimkim team / app should you need a local expert to hlpe you plan! Read more

Jessica did an amazing job with helping us plan our trip to Florence and Cinque Terra. Accommodations were spot on - perfect and fit exactly within our budget. would highly recommend both Jessica and the kimkim team / app should you need a local expert to hlpe you plan!

Hotel Review
7Florence B&B
Florence

PERFECT -- CLEAN - SAFE - EXPERT STAFF GREAT BREAKFAST TOO

Authenticity & Character
Location
CENTRAL TO EVERYTHING - train and even with parking close by
Staff
Cleanliness & Comfort
Activity Review
Cinque Terre Day Trip From Florence
Cinque Terre Day Trip From Florence
Florence

seamless from start to finish from the shuttle to the train - perfect!

Quality of Experience
Food
Guides, Drivers and Staff
tonya spoke perfect english and was a expert tour guide!
Transport
clean comfortable safe
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Sep 24, 2024

Hi Rick!
Thank you very much for taking the time to review us! We always conduct site inspections, visiting hotels to offer the best solutions based on travelers’ needs. I’m glad to know you appreciated that!
Arrivederci!

All of the hotels in 4 cities were first clas...
Spain | Sep 6 - Sep 16, 2024

K
keith m.
Newark, NJ | Reviewed on Sep 19, 2024
All of the hotels in 4 cities were first class and in great locations for walking and sightseeing. Transportation was seamless. All of the guides were fantastic, and seemed to really enjoy their jobs.
Our tour operator Raquel was very helpful and patient. Highly recommended.
Read more

All of the hotels in 4 cities were first class and in great locations for walking and sightseeing. Transportation was seamless. All of the guides were fantastic, and seemed to really enjoy their jobs.
Our tour operator Raquel was very helpful and patient. Highly recommended.

Activity Reviews
Wine & Gourmet Tapas Tour
Wine & Gourmet Tapas Tour
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona
Quality of Experience
Guides, Drivers and Staff
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada
Quality of Experience
Guides, Drivers and Staff
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Our guide was very informative.

Quality of Experience
Tapas Culinary Experience
Tapas Culinary Experience
Madrid
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

We actually asked for guided tour of the Prado and he happily obliged. Graduate level tour ensued.

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 19, 2024

Hola Keith, thanks so much for taking the time to write this fantastic review! I am very happy to hear that you had a great time in Spain and that you were comfortable at all your accomodations, which is an important part of the experience. I will pass your words to our guides, specially to Geza! 😊
Hopefully, we get in touch again for future adventures .All the best, Raquel

Mixed Experience – KimKim Needs Improvement, but Long from Realistic Asia is a Star!
Vietnam | Sep 1 - Sep 14, 2024

Vanessa
Vanessa V.
Portugal | Reviewed on Sep 19, 2024
KimKim as a Platform: I’ve used KimKim for planning my recent trip, but unfortunately, the platform itself has serious issues. It repeatedly struggled to match me with my country of origin. This mismatch was incredibly frustrating. Unless KimKim resolves this issue, I won’t be using the platform again in the future. Long & Realistic Asia: Despite the platform issues, Long, our travel expert from Realistic Asia, completely exceeded our expectations! We began planning our trip a year in... Read more

KimKim as a Platform: I’ve used KimKim for planning my recent trip, but unfortunately, the platform itself has serious issues. It repeatedly struggled to match me with my country of origin. This mismatch was incredibly frustrating. Unless KimKim resolves this issue, I won’t be using the platform again in the future.

Long & Realistic Asia: Despite the platform issues, Long, our travel expert from Realistic Asia, completely exceeded our expectations! We began planning our trip a year in advance, and Long ensured every detail was perfect, giving us exactly the kind of hotels and tours we wanted. The itinerary was thoughtfully curated with all the key sights we wished to see.

While in Vietnam, Long went above and beyond by checking in with us daily to ensure we were having a great experience. When Typhoon Yagi hit, we had no idea what to do, but Long handled everything like a true professional. He even offered us extra tours and spa treatments - at no cost! It wasn’t anyone’s fault, yet he still made sure our experience remained top-notch.

I can’t recommend Long and Realistic Asia enough. They turned what could have been a stressful trip into a memorable one. If you’re considering booking, make sure to ask for Long - he’ll make your trip extraordinary!

Hotel Reviews
La Siesta Classic Ma May
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Resort & Spa Sapa
Lao Cai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

Amazing Hotel! We would stay there forever!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Premium Sai Gon
Authenticity & Character
Location
Staff
Activity Reviews
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa
Quality of Experience
Guides, Drivers and Staff
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Ninh Binh - Biking trip to Tho Ha village, Nho Quan
Ninh Binh - Biking trip to Tho Ha village, Nho Quan
Ninh Binh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cam Thanh Eco Tour & My Son Holyland Full Day
Cam Thanh Eco Tour & My Son Holyland Full Day
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sai Gon Nights Street Eats  with Vespa  Wanderers
Sai Gon Nights Street Eats with Vespa Wanderers
Ho Chi Minh City

These guys were amazing!!!!!!!!!! Really!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Sep 28, 2024

Dear Vanessa,

Thank you so much for your nice compliment for our team as well as for me. I am so happy to be a part of your wonderful trip to Vietnam with memorable memories. Your feedbacks contribute a lot to my work passion ❤️

I hope to see you soon again with a nicer weather trip.

Wish you all the best!

Best regards,
Long

Outstanding Tour Experience with Kim Kim: Well-Organized and Supportive
Galapagos Islands | Sep 2 - Sep 18, 2024

Ganesh
Ganesh P.
Ashburn, VA | Reviewed on Sep 19, 2024
Kim Kim organized our visit to Quito, the Galápagos Islands, and several places in Peru, including Machu Picchu. The tour was exceptionally well-organized. Majo (María José) and Tamer were always available to assist.
The tour guides were friendly, informative, and engaging, providing fascinating details at each stop. Pick-up times were well-coordinated, and all transfers went smoothly, including assistance at the airport to ensure we were ready for our flight. Despite occasional...
Read more

Kim Kim organized our visit to Quito, the Galápagos Islands, and several places in Peru, including Machu Picchu. The tour was exceptionally well-organized. Majo (María José) and Tamer were always available to assist.
The tour guides were friendly, informative, and engaging, providing fascinating details at each stop. Pick-up times were well-coordinated, and all transfers went smoothly, including assistance at the airport to ensure we were ready for our flight. Despite occasional difficulties with accents or fast speaking, they were always willing to clarify when needed. Their knowledge and enthusiasm made the experience truly memorable.

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Sep 19, 2024
Dear Ganesh,
Thank you so much for your valuable feedback. It is heart-warming to know that this special father-son trip has been such a success and that you have enjoyed the beautiful destinations that were included. I know firsthand how Majo was dedicated to your trip during the planning process and while you were here enjoying this trip with us. I will make sure to convey your positive comments to our guides and service providers, and we will take into account what needs to me improved for...
Read more

Dear Ganesh,
Thank you so much for your valuable feedback. It is heart-warming to know that this special father-son trip has been such a success and that you have enjoyed the beautiful destinations that were included. I know firsthand how Majo was dedicated to your trip during the planning process and while you were here enjoying this trip with us. I will make sure to convey your positive comments to our guides and service providers, and we will take into account what needs to me improved for future occasions.
Thank you again and we look forward to planning more adventures for you and your loved ones in the near future.
Best,
Tamer & Majo

We loved our trip to Iceland and Adam was ext...
Iceland | Jul 30 - Aug 10, 2024

J
Jon W.
Ashburn, VA | Reviewed on Sep 18, 2024
We loved our trip to Iceland and Adam was extremely helpful and knowledgeable. The trip was very thought out by Adam and we enjoyed every single stop. We followed about 90% of Adam's itinerary as it was laid out. The places we stayed were very comfortable and the driving directions were top notch. We enjoyed Adam's recommendation of the ferry to West Fjords was very enjoyable. When we did have a problem, we called the emergency phone number and got an immediate response. The Reykjavik... Read more

We loved our trip to Iceland and Adam was extremely helpful and knowledgeable. The trip was very thought out by Adam and we enjoyed every single stop. We followed about 90% of Adam's itinerary as it was laid out. The places we stayed were very comfortable and the driving directions were top notch. We enjoyed Adam's recommendation of the ferry to West Fjords was very enjoyable. When we did have a problem, we called the emergency phone number and got an immediate response. The Reykjavik Food Walk and our guide Thor was very entertaining and delicious. We loved the walking tour through Reykjavik and even tried the fermented shark. We loved visiting all the waterfalls and the highlight for us was snorkeling in Sitka. The snorkeling was a fantastic experience. The sea kayaking and the guide that Adam booked was amazing. He took us to a really neat cave and it was a great experience. The mountain bike company that Adam recommended and booked us with were extremely friendly, helpful and a great bunch of individuals. We also enjoyed many of the optional activities that Adam recommended. Thank you so much Adam for an unforgettable and adventurous trip!

Activity Reviews
Sea Kayaking Private tour
Iceland

The kayak trip was very fun and we loved seeing the area from the perspective of the water.

Quality of Experience
Guides, Drivers and Staff
Our guide, the owner was extremely friendly and knowledgeable
Transport
Easy transport to and from the water
Mountain bikes rental
Iceland

The staff was extremely friendly and helpful and inviting.

Quality of Experience
The friendliness of the staff
Guides, Drivers and Staff
Wonderful staff! My bike seat loosened at the beginning of my bike ride and one of the staff drove a tool out to me and I was able to continue my bike ride. It was a beautiful ride.
Transport
Easy directions for where to pick up and drop off the bikes
Silfra Snorkeling
Iceland

We loved the snorkeling - beautiful scenery and the guide and company were great. We wish we could remember the guides name.

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavik Food Walk
Reykjavík

Thor and the walking tour were great!

Quality of Experience
loved the different restaurants, food and tasting Icelandic food
Guides, Drivers and Staff
Thor was great, friendly and passionate about Iceland
Transport
loved walking around the city and learning about Iceland
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Sep 19, 2024

I'm glad you had a fantastic trip around Iceland and visited different regions of the country during your active journey. Happy travelers – that's what it's all about! Thank you for the wonderful review!

East meets West (^_~)v
Turkey | Aug 27 - Sep 9, 2024

M
Megz W.
Overland, MO | Reviewed on Sep 18, 2024
Earlier this year, I had read an article about how İstanbul, Türkiye was the world’s most visited city last year in 2023 and it got me very intrigued! I started watching videos and did some research as to what there is to see and do. Both my hubby and I love to travel but have not ventured towards this part of the world yet so we thought we’d give it a go. We immediately turned our attention to KimKim for guidance. We were assigned with Berat who has been such a troOper for helping us plan... Read more

Earlier this year, I had read an article about how İstanbul, Türkiye was the world’s most visited city last year in 2023 and it got me very intrigued! I started watching videos and did some research as to what there is to see and do. Both my hubby and I love to travel but have not ventured towards this part of the world yet so we thought we’d give it a go. We immediately turned our attention to KimKim for guidance. We were assigned with Berat who has been such a troOper for helping us plan the perfect itinerary. She was able to tweak the details in a timely manner and made the planning process so seamless. Our hotels were all centrally located with so much history and amazing architecture. Once our trip was finalized, she assigned us our drivers and guides, and then the fun begins!

Since we had some very early and long travel days, we were either yawning or dozing off in the car, our tireless drivers were able to get us from point A to point B safely and on time, not to mention the crazy terrain they had to endure. Hubby and I don’t like to drive and so we tend to take ride share more than necessary. Please note your efforts were most certainly not unnoticed.

We have a lot of praise for our guides. We had a handful of days when we were on our own and would tell each other how nice it was not having to wait in line for anything.

Our first guide was Mr. Şafak Emre Kılıç. He was able to squeeze all the major attractions in one day even tho we ran into some major downpour. He was very considerate and only proceeded with the tour once we were comfortable so that we wouldn’t get sick from the rain. It was a great balance of time with him as well as giving us space to stroll around on our own. What a great introduction to our trip.

Our next guide was Mr. İrfan Olmez. He was super helpful and offered additional sightseeing options during our road trip. We didn’t partake at the time because we were still pretty jet lagged but I think it’s important to point out his thoughtfulness on sharing new sights with us. Whenever we take road trips ourselves, we do enjoy making multiple stops to break up the drive so we do appreciate him for sharing those options. We really enjoyed talking with him during our rest stops. Learned a new perspective regarding the industry of tourism which was very eye-opening. It was so wholesome when he pointed out his village home where he grew up. We were trying to squeeze another activity into our two-day trip at the last minute and he was very accommodating in helping us make it happen.

Our last guide was Mr. Ozan Tokcan. We were with him for three days so you can only imagine I have quite a bit to share. He started off by mentioning we should get a hat and I’m so glad I did because hubby was a mess by the end of each day, haha. He also reminded us the importance of staying hydrated before each tour which we didn’t always follow; we really go to town on our beverages at the end. He was also very caring in making sure we were standing in shade since it can be brutally hot during the summer season. He shared with us local cuisine which is something we strongly support back home. At one point, the restaurant owners even asked my hubby to try making the foOd with them. Can’t beat that. I noticed he will sometimes touch the historical sights to be in sync with history which is just such a fun idea as I found myself (and my hubby) doing it as well. My hubby would ask a question and then he would check if his question was answered which I found very appreciative. You can tell he’s passionate about his career and loves his home. He’s willing to learn from us as well, such as finding out the water in a Şirince town can be drinkable. His upbeat personality is infectious and we feel truly honored to have crossed paths with him. Such a beam of light. He will go far in life.

This has been the trip of a lifetime. We only visited for two weeks and still got to see so much and yet have barely scratched the surface of what this country can offer. There are excavations still ongoing which means future generations can see even more. The people of Türkiye are insanely hospitable and we want to thank each and every one of them for making this trip a success. Hoping more and more people can take time to visit this beautiful country and experience the wonderful culture <3

Hotel Reviews
Nisanyan Houses
Selçuk
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kale Konak Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Armada Hotel
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doğa Thermal Hotel & Spa
Denizli
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Marmara Pera
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Ancient City of Ephesus
Explore the Ancient City of Ephesus
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Public Boat Tour on the Bosphorus
Public Boat Tour on the Bosphorus
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Flight from Istanbul to Ankara + Road trip to Cappadocia via Lake Tuz
Flight from Istanbul to Ankara + Road trip to Cappadocia via Lake Tuz
Turkey
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Ephesus Archaeological Museum
Visit to Ephesus Archaeological Museum
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Şirince: A Guided Stroll in a beautiful Aegean Village
Şirince: A Guided Stroll in a beautiful Aegean Village
Şirince
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Priene: A beautiful ancient Ionian town
Discover Priene: A beautiful ancient Ionian town
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Pamukkale and Hierapolis
Pamukkale and Hierapolis
Pamukkale
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Sep 19, 2024

Dear Megz,

Hey Rita,
Many thanks for your detailed and positive review. We are glad to hear you had a great trip with us and appreciate you providing feedback on the guides we work with!

We look forward to hosting you here with us in the near future!
Best regards,
Berat

We had a wonderful trip to Morocco. Tayeb was...
Morocco | Sep 4 - Sep 10, 2024

E
Evelyn C.
Australia | Reviewed on Sep 18, 2024
We had a wonderful trip to Morocco. Tayeb was an excellent driver and knew so much of the history and culture of his country. He was readily available and happy to accommodate all of our requests. He was able to gauge our level of interest all along the way which meant that we experienced and enjoyed the aspects of Morocco which particularly interested us. Having Tayeb as our driver meant that our trip was smooth and gentle and left us wanting to revisit Morocco. Hopefully we will return... Read more

We had a wonderful trip to Morocco. Tayeb was an excellent driver and knew so much of the history and culture of his country. He was readily available and happy to accommodate all of our requests. He was able to gauge our level of interest all along the way which meant that we experienced and enjoyed the aspects of Morocco which particularly interested us. Having Tayeb as our driver meant that our trip was smooth and gentle and left us wanting to revisit Morocco. Hopefully we will return sometime in the future.

Hotel Review
Dar Jasmine
Chefchaouen

This was a highlight of our trip. Unique in every way. Staff were wonderful. Location was extraordinary. This is the memory that will stay with me and the one that I will recommend to other travellers.

Authenticity & Character
Location
Halfway up a mountain. Only when you get there do you appreciate how wonderful that is!
Staff
Staff were attentive and available at all times.
Cleanliness & Comfort
Generally a lovely room and outlook.
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Sep 18, 2024

Hello Evelyn,

Thank you for sharing your experience with us! We're so happy to hear that you had a fantastic trip to Morocco and that Tayeb enhanced it with his expertise and flexibility. It's wonderful to know that he tailored the experience to your interests and ensured everything went smoothly. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Morocco for more unforgettable moments in the future!

Best regards,
Hamza

From the start of planning the trip by Abdell...
Morocco | Sep 13 - Sep 17, 2024

L
Lisa R.
Australia | Reviewed on Sep 18, 2024
From the start of planning the trip by Abdellah to the end of of 5 days with our guide/driver Tayeb everything was top notch. Our plans changed a few times and every time Abdellah responded promptly and professionally fulfilling all our requests.
Our wonderful guide Tayeb always was prompt and polite and willing to go the extra mile with any requests we had. He was most knowledgeable about everything Moroccan and able to explain all the customs and history to us in an interesting manner
Read more

From the start of planning the trip by Abdellah to the end of of 5 days with our guide/driver Tayeb everything was top notch. Our plans changed a few times and every time Abdellah responded promptly and professionally fulfilling all our requests.
Our wonderful guide Tayeb always was prompt and polite and willing to go the extra mile with any requests we had. He was most knowledgeable about everything Moroccan and able to explain all the customs and history to us in an interesting manner

Hotel Reviews
Mövenpick Hotel Casablanca
Casablanca

A comfortable but slightly tired looking western style hotel in the largest city in Morocco. Pool staff were a little standoffish and food offered wasnt really suitable for poolside eating. Variety of foods at breakfast was great and coffee was good. Bath faucet wouldn’t stay on Kettle in room didn’t work Bed comfortable and aircon worked well

Authenticity & Character
Western style but not classy
Location
Nothing
Staff
Very helpful and polite
Cleanliness & Comfort
Nothing
Lina Ryad & Spa
Chefchaouen

Amazing authentic Moroccan Riad in the Blue city. Loved every minute from the delicious dinner in the dining area and the over the top multi course breakfast to the beautiful views from the rooftop. Our room was somewhat quirky but 100% Moroccan. The hamman experience was the best scrubbing I’ve ever had in my life including a very thorough hair wash also. We then enjoyed our own private time in the tranquil indoor pool. I felt sorry for the poor luggage guys who had to transfer our bags from the lowest levels of the town to the upper reaches of 2nd floor room- could t have done it without them !!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

Fabulous authentic Riad in the Medina of Rabat Close to the kasbah and the waterside eateries Beautiful internal garden with all rooms leading off around it. Staff very helpfulk anda amazing breakfast served. Enjoy the roof top pool

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 19, 2024

Hi Lisa,

Thank you so much for your kind words! I'm happy to hear that your experience from the planning stage to the journey with Tayeb was top-notch. It was a pleasure working with you, and I’m glad we could accommodate your changes along the way. I'll be sure to pass your lovely feedback to Tayeb as well—I know he’ll appreciate it.

Looking forward to helping with your next adventure!

Warm regards,
Abdel

An exceptionally great experience in Portugal. Here is a...
Portugal | Sep 4 - Sep 15, 2024

S
Subhash M.
Lindenwold, NJ | Reviewed on Sep 18, 2024
An exceptionally great experience. Here is an event by event summary:
- Lisbon Food Walk...A
- Lisbon Architectural and Historical Walk...A+
- Lisbon Tuk Tuk Tour...A+ ( a half-a-day long tour with stops could be better)
- Day Tour of Sintra...A++
- Day Tour of Evora...A++
- Nazare...A+++
- Fatima Guided Visit...A
- Coimbra Guided Visit...A
- Douro Valley Exploration Drive...A+++
- Wine Tasting...A, an embarrassing misunderstanding but wine tasting event was enjoyable
- River...
Read more

An exceptionally great experience. Here is an event by event summary:
- Lisbon Food Walk...A
- Lisbon Architectural and Historical Walk...A+
- Lisbon Tuk Tuk Tour...A+ ( a half-a-day long tour with stops could be better)
- Day Tour of Sintra...A++
- Day Tour of Evora...A++
- Nazare...A+++
- Fatima Guided Visit...A
- Coimbra Guided Visit...A
- Douro Valley Exploration Drive...A+++
- Wine Tasting...A, an embarrassing misunderstanding but wine tasting event was enjoyable
- River Cruise...B-, this was not informative or enjoyable
- Quinta de la Rosa Winery Tour...C-, unattractive winery, uninspired guide.
- Quinta de la Rosa Lunch...Food A, Service B-, Attitude C---. It was somewhat uncomfortable to be there. Felt like we were uninvited guests. Did not make us feel welcome.
- Porto Guided Visit...A+
- Peneda-Geres National Park Excursion...A++
We liked all the hotels but we were exceptionally fond of the Ventozelo Hotel in Douro Valley. I also liked the Trip Plans App very much. It made it easy to follow the trip day by day without having to look at the paper itinerary. I had not seen this App before. Marina put together an excellent itinerary for us. We enjoyed the entire trip very much. We may even consider coming back to Portugal some day!
Subhash Mundle

Hotel Reviews
Portugal Boutique Hotel
Lisbon

Great location and very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Consolata Hotel
Fatima

Great location in Fatima.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sapientia Boutique Hotel
Coimbra

Great location by the University.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ventozelo Hotel & Quinta
São João da Pesqueira

One of the best hotels we have stayed at in our travels around the world!

Location
Staff
Cleanliness & Comfort
NH Collection Porto Batalha
Porto

Very centrally located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Sep 27, 2024

Hi Subhash, thank you so so much for this wonderful review and kind words! I will forward your feedback to our guides, drivers and hotel staff, as they will be so happy to hear that they have contributed to a wonderful adventure. I am sorry to hear you did not like the lunch at Quinta de la Rosa and I appreciate you telling me your thoughts as this helps us improve daily. It has been a real pleasure helping you design your trip to Portugal and I hope to help you plan your next adventure! All my best, Marina from Espiritu Travel team🥰