Kimkim Trip Reviews

4.8
Based on 14,326 ratings
Read 14,326 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Beautiful Portugal
Portugal | Sep 11 - Sep 15, 2024

Jennifer
Jennifer B.
Chicago, IL | Reviewed on Sep 22, 2024

Having spent time in many European countries, Portugal did not disappoint! I wish our trip would have allowed us to stay in Porto a bit longer to experience more of the city and it's fabulous views! However, we felt the eBike tour hit a good many of those spots in a short amount of time. Lisbon was also fantastic! I loved that our hotel was right in the city centre and in the middle of everything! We enjoyed be able to walk everywhere. Paulo was an awesome guide for our day trip out of the city! We enjoyed the sites and his knowledge of everything. So glad we had him as our guide!

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Sep 27, 2024

Hi Jennifer, thank you so much for your kind words and wonderful review🥹
It's amazing to hear you had a wonderful time in Portugal! I will pass your words on to our local guides and team who will be so thrilled to hear your feedback! It was a real pleasure working with you and I hope we will be in touch for your future adventure to Portugal. Thank you for choosing the Espíritu Travel family. All the best, Marina 🥰

Wonderful Trip!
Egypt | Aug 29 - Sep 5, 2024

Jennifer
Jennifer B.
Chicago, IL | Reviewed on Sep 22, 2024
We had aa wonderful trip to Egypt! From the moment we arrived to the time we left, we were in very good hands. The local team took very good care of us in each city. Our accommodations were great, including the Nile cruise. Two things I would do differently: I would make the journey when the temperature are A LOT cooler! We would have enjoyed seeing all of the temples and the pyramids more if we were sweating. :) And I would likely not do just a day trip to Alexandria. It was a 6+ hour round... Read more

We had aa wonderful trip to Egypt! From the moment we arrived to the time we left, we were in very good hands. The local team took very good care of us in each city. Our accommodations were great, including the Nile cruise. Two things I would do differently: I would make the journey when the temperature are A LOT cooler! We would have enjoyed seeing all of the temples and the pyramids more if we were sweating. :) And I would likely not do just a day trip to Alexandria. It was a 6+ hour round trip ride just to see a couple of things and not even go "into" anything. But overall, we were very pleased with the itinerary!

Local specialist: Nader Hussein
Nader
Nader Hussein
Local specialist in Egypt | Replied on Sep 23, 2024

Hello Jennifer;
Thank you so much for your wonderful review! We're thrilled to hear that you had a great trip to Egypt and that our team took such good care of you. We appreciate your feedback about the timing of your visit and the day trip to Alexandria. We'll certainly take your suggestions into account to enhance our future trips. We hope to welcome you back for another adventure, perhaps during cooler months!
Shukran

Amazing, Amazing, Amazing.
Kenya | Aug 19 - Aug 28, 2024

Jennifer
Jennifer B.
Chicago, IL | Reviewed on Sep 22, 2024
Our trip to Kenya was awesome! The combination of great weather, amazing wildlife, gorgeous scenery, and friendly people made it one of our top trips. Our guide, Eric, was fantastic! The three reserves/National Parks we visited were the perfect combination to see different wildlife and environments. Our stay with the Masai Mara tribe was great and a very different experience! The Hot Air balloon ride at sunrise was beautiful. I know wildlife sightings can't be controlled but we barely saw... Read more

Our trip to Kenya was awesome! The combination of great weather, amazing wildlife, gorgeous scenery, and friendly people made it one of our top trips. Our guide, Eric, was fantastic! The three reserves/National Parks we visited were the perfect combination to see different wildlife and environments. Our stay with the Masai Mara tribe was great and a very different experience! The Hot Air balloon ride at sunrise was beautiful. I know wildlife sightings can't be controlled but we barely saw anything. I likely would have passed on the ride having known that on the front end. A very enjoyable and ll of our accommodations were spot-on. We especially enjoyed the Mara Kimana Camp. Beautiful! However, the road leading to the camp is awful! They really need to improve that road.
Overall, we had a very enjoyable experience and we would definitely recommend this kind of trip/itinerary to our family and friends!

Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Oct 09, 2024
Hi Jennifer, Wow, it sounds like your trip was incredible! I’m so glad you had such a fantastic experience with the wildlife, scenery, and the Maasai Mara tribe. Eric is one of our great guides and we’ll pass on the good message to him, and the hot air balloon ride at sunrise must have been breathtaking, even if the wildlife sightings were a bit sparse. I appreciate your feedback about the accommodations and the road to Mara Kimana Camp—it’s great to know where the highlights are and what... Read more

Hi Jennifer,

Wow, it sounds like your trip was incredible! I’m so glad you had such a fantastic experience with the wildlife, scenery, and the Maasai Mara tribe. Eric is one of our great guides and we’ll pass on the good message to him, and the hot air balloon ride at sunrise must have been breathtaking, even if the wildlife sightings were a bit sparse.

I appreciate your feedback about the accommodations and the road to Mara Kimana Camp—it’s great to know where the highlights are and what could be improved. Your recommendation means a lot, and we’ll definitely keep this in mind for future travel plans. Thanks for sharing your experience!

Warm regards,
Joseph

We are so grateful to Margaux for her guidanc...
Switzerland | Sep 7 - Sep 15, 2024

Marion
Marion W.
Atlanta, GA | Reviewed on Sep 22, 2024
We are so grateful to Margaux for her guidance in planning an eight-day trip to Switzerland. We were able to experience the amazing beauty of the Alps, the awesome technology of train and gondola travel in the country, and to stay in unique accommodations.
Our highlights were in Lucerne (Mt. Pilatus), the mountains accessible from Interlaken (Schilthorn and Grimmelwald, The First, and Zermatt (Matterhorn).
We encountered no problems with reservations for hotels and tickets for ... Read more

We are so grateful to Margaux for her guidance in planning an eight-day trip to Switzerland. We were able to experience the amazing beauty of the Alps, the awesome technology of train and gondola travel in the country, and to stay in unique accommodations.
Our highlights were in Lucerne (Mt. Pilatus), the mountains accessible from Interlaken (Schilthorn and Grimmelwald, The First, and Zermatt (Matterhorn).

We encountered no problems with reservations for hotels and tickets for special events. All in all a wonderful experience for us.
This is our second trip with KimKim and we highly recommend their services to our friends/family.

Hotel Reviews
Hotel Anker Luzern
Luzern

Very good receptionists who cheerfully assisted in our questions. Restaurant/bar area were creative and cozy. Breakfasts great.

Authenticity & Character
Historically interesting building.
Location
accessible to train station,
Staff
very pleasant and enthusiastic about their property
Cleanliness & Comfort
Hotel Bellevue Interlaken
Interlaken-WEST

They kindly brought a special breakfast my husband on his birthday! Great view of Jungfrau mountain and of the river from our room. Very nice accomodations.

Authenticity & Character
Location
ON the river, close to both train stations (Interlaken West and Oust).
Staff
Cleanliness & Comfort
Hotel Capricorn
Zermatt

We had a nice balcony on our room and a view of the town below. Lovely breakfast (all of the cheese options were labeled!)

Authenticity & Character
I appreciated that they offered self serve coffee (24 hour a day) and self service access to beer/wine/beverages on the honor system.
Location
Location is good. Close enough to train station but not in the most central part of town which is packed with tourist!
Staff
Cleanliness & Comfort
Tralala Hotel Montreux
Montreux

I was so glad that the Tralala was located in an area of town that was no central . A bit of a hike from the train station but worth it. There were no food services in the hotel other than breakfast which was mediocre compared to other hotels that we stayed in .

Authenticity & Character
Hotel theme was related to the jazz festival.
Location
Staff
Some of the staff seemed tired and at the end of the season. Not so helpful
Cleanliness & Comfort
There were not enough electrical outlets in the room (only one).
Activity Reviews
Swiss Travel Pass
Swiss Travel Pass
Switzerland

I can't imagine this trip without the Swiss Pass. So easy to make decisions on where to go and when.

Quality of Experience
Transport
Lindt Home of Chocolate (entrance tickets with audioguides)
Lindt Home of Chocolate (entrance tickets with audioguides)
Zürich

The tour was very interesting in describing the history of making chocolate in Switzerland. Left with more chocolate than I needed.

Quality of Experience
Transport
Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Switzerland

we did not do the Mount Rigi experience as the Mt Pilatus trip was advised by locals in the hotel. The Mr Pilatus trip was fantastic.

At leisure : Lauterbrunnen
At leisure : Lauterbrunnen
Switzerland

There are so many things to do in the area of Lauderbrunnen. I regret that we just ran our of time to see the falls in the village.

Quality of Experience
Transport
Self-guided trip to Grindelwald
Self-guided trip to Grindelwald
Interlaken

From Grindelwald we accessed THE FIRST and the many options to descend from this amazing site. We also accessed a gondola from Grindelwald to Minnlichin and then to Wengen before return to Lauterbrunnen. As Margaux advised to us, one has to decide what to do as there are SO MANY options.

Quality of Experience
Transport
Gornergrat panoramic train (return day-ticket)
Gornergrat panoramic train (return day-ticket)
Switzerland

We totally enjoyed this experience. We are very grateful to have Priority boarding as the early morning trains were full.

Quality of Experience
Transport
Entrance tickets to Chillon Castle with audioguide (INCLUDED in your Swiss Travel Pass)
Entrance tickets to Chillon Castle with audioguide (INCLUDED in your Swiss Travel Pass)
Switzerland

This is worth a visit in the area, A significant historical site.

24/7 assistance in case of emergency
24/7 assistance in case of emergency
Switzerland

Great to have this but never needed it.

Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Sep 27, 2024

Bonjour Marion and Robert,
Thank you very much for your detailed feedback. It was a pleasure organizing your trip.

I'm delighted you enjoyed the Swiss trains and cable cars, as well as the majestic views of the Alps scenery and our beautiful mountains!
Thanks again for your trust in Kimkim and our local team.

I wish you all the best in your future travels,
Margaux

One year ago this week our family was on a fa...
Italy | Sep 20 - Sep 30, 2023

Wendy
Wendy D.
Murrysville, PA | Reviewed on Sep 22, 2024
One year ago this week our family was on a fabulous vacation in Italy. Our incredible specialist Irene worked to plan our “Food and Wine Tour” according to the places we wanted to see and things we wanted to do. Our accommodations were beautiful, our drivers and tour guides were so friendly and the private activities she arranged were amazing. Some of the most memorable being a private wine tasting at a family winery held at their dining room table with “mom” preparing lunch and the family... Read more

One year ago this week our family was on a fabulous vacation in Italy. Our incredible specialist Irene worked to plan our “Food and Wine Tour” according to the places we wanted to see and things we wanted to do. Our accommodations were beautiful, our drivers and tour guides were so friendly and the private activities she arranged were amazing. Some of the most memorable being a private wine tasting at a family winery held at their dining room table with “mom” preparing lunch and the family eating with us, a private cooking class in a renovated barn in the middle of nowhere in Tuscany and eating with the chef, and a private boat cruise complete with lunch down the coast of Cinque Terre and snorkeling in the Ligurian sea. We enjoyed every moment and hope to go back to see all of the places we did not get to experience and will definitely use KimKim and request Irene. We truly had a trip of a lifetime.

Hotel Reviews
Suite Hotel Nettuno Sestri Levante
Sestri Levante GE
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Le Clarisse Rome
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Agriturismo Mormoraia
San Gimignano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Irene Lappa

Customs Tours Are Not Only For The RIch
Morocco | Sep 16 - Sep 21, 2024

J
Jan N.
Newark, NJ | Reviewed on Sep 22, 2024
I have never booked a personalized trip before, figuring it was way to expensive and out of reach. But when my husband and I decided to go to Morocco we had very little time and there was so much we wanted to see. I decided to investigate custom travel to aid in our transfers from place to place and help us determine the best places to go. We could not be more happy with the service we received. Not only was it affordable, the booking specialists who helped us design our trip listened... Read more

I have never booked a personalized trip before, figuring it was way to expensive and out of reach. But when my husband and I decided to go to Morocco we had very little time and there was so much we wanted to see. I decided to investigate custom travel to aid in our transfers from place to place and help us determine the best places to go. We could not be more happy with the service we received. Not only was it affordable, the booking specialists who helped us design our trip listened carefully to how we like to travel, what are preferences are and what types of things we like to do and see. The communication with both Saïd and Mohamed planning the details to get it just right was both seamless and easy. Our driver/guide, Karim, spoke very good english and drove us to each location, explaining each of the sites while also offering us the time we wanted to explore on our own. He was flexible when we got spirited away and accommodated all of our wishes. We had a different local guide in Fes, Sharif, which is essential if you want to visit the huge Medina there. His english was superb and he showed us places we'd have never discovered on our own while also educating us on the history of the old town. KimKim Travel works with local, native guides who can give you a far greater understanding of a place than you could ever discover on your own. I highly recommend trying out a custom tour - you will be glad you did!

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Sep 23, 2024
Hi Jan, Thank you for sharing your wonderful experience with us! We’re glad to hear that your first personalized trip exceeded your expectations. It’s fantastic that you found the process affordable and we were able to tailor your trip to your preferences. We’re glad Karim was a great driver and guide, providing insights and allowing you the flexibility to explore at your own pace. It’s also great to hear that Sharif enhanced your visit to Fes with his local knowledge and expertise. We take... Read more

Hi Jan,

Thank you for sharing your wonderful experience with us! We’re glad to hear that your first personalized trip exceeded your expectations. It’s fantastic that you found the process affordable and we were able to tailor your trip to your preferences.

We’re glad Karim was a great driver and guide, providing insights and allowing you the flexibility to explore at your own pace. It’s also great to hear that Sharif enhanced your visit to Fes with his local knowledge and expertise. We take pride in working with local guides who can offer unique perspectives and enrich your travel experience.

Thank you for recommending custom tours with us! We hope to welcome you back on your next adventure.

Safe travels!
Mohamed

Ten days in Italy
Italy | Sep 5 - Sep 14, 2024

Sam
Sam H.
Richmond, VA | Reviewed on Sep 22, 2024
Our trip was planned and meticulously arranged by Kim Kim. From the initial interview to the final day of travel every detail was covered. Our accommodations were comfortable, clean and relaxing. Our accommodations in Florence were surrounded by the local residents and community. The semi-private tours were the highlight of our trip. From wineries, walking tours and the Vatican City we were met with knowledgeable guides and insights. With the use of WhatsApp, we were able to remain connected... Read more

Our trip was planned and meticulously arranged by Kim Kim. From the initial interview to the final day of travel every detail was covered. Our accommodations were comfortable, clean and relaxing. Our accommodations in Florence were surrounded by the local residents and community. The semi-private tours were the highlight of our trip. From wineries, walking tours and the Vatican City we were met with knowledgeable guides and insights. With the use of WhatsApp, we were able to remain connected to the travel team for the duration of our trip. Overall, we would highly recommend booking your next trip with KimKim.

Hotel Reviews
Ottantotto Hotel Florence
Florence

Beautiful, relaxing and peaceful location. We enjoyed being able to easily walk to all that Florence has to offer! Being nestled in the local community was an added bonus!

Authenticity & Character
Overlooking the interior garden was so beautiful and peaceful.
Location
Local community
Cleanliness & Comfort
Hotel Olimpia
Venice

Front desk staff were amazing! They were able to easily respond to questions and provide helpful insight to the area.

Authenticity & Character
Location
St. marks Basilica is about a 30 minute walk from hotel.
Staff
Cleanliness & Comfort
Hotel Modigliani
Roma

They have a restaurant on site that offers a simple menu for dinner. This was especially helpful after long days in Rome. The view from our balcony was a great way to enjoy some downtime in the afternoons. Pantheon and Colosseum were a 20-25 minute walk. Vatican City is about 45 minute walk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venice Highlights Walking Tour
Venice Highlights Walking Tour
Venice

Our semi private tour was comprised of 6 people. Our guide was knowledgeable and provided insights on the city. Especially, how to easily escape the crowds! Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Chianti Wine & Olive Oil Tour from Florence
Chianti Wine & Olive Oil Tour from Florence
Florence

Our group of 8 enjoyed a wonderful day of food, wine and new friends! Highly recommend this tour. We were able to enjoy a full day in Tuscany with a small group. Our guide was very knowledgeable and friendly.

Quality of Experience
Food
A wonderful lunch was served with more amazing wine!
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Our small group of 6 was the perfect way to tour the Colosseum. We were able to access multiple areas that were not accessible to the huge crowds. Tour guide was knowledgeable and easy to understand.

Quality of Experience
Guides, Drivers and Staff
Transport
Early Morning Vatican Tour
Early Morning Vatican Tour
Rome

The early start allowed us to fully enjoy our time in the Vatican City with feeling rushed. Our semi private tour consisted of a group of six. Our guide was funny and interesting . Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

This was our only tour that was in a larger group. They provided ear buds to be able to hear the tour guide. Our guide was knowledgeable, informed and funny! Her information was helpful to understanding the history of the city. This tour group was around 20-25 people. When compared to other tours , I would recommend the smaller group if possible.

Quality of Experience
Some of the group members were not willing to follow instructions.
Guides, Drivers and Staff
Our guide was knowledgeable and funny!
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

Our group of 6 was the perfect group. We enjoyed great conversations, excellent wine and food!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
This tour was a 45-60 minute taxi ride from our accommodations. Otherwise, it was perfect!
Local specialist: Irene Lappa

Made it easy!
Indonesia | Jul 27 - Aug 6, 2024

A
Allen L.
Dallas, TX | Reviewed on Sep 22, 2024
Ana made a last-minute trip to Indonesia easy, comfortable, and incredible. She paired me with great drivers (Satria and Oka) and local guides (Like Duy at Prambanan and Bayu at Bromo) and was always just a WhatsApp message away when I had questions on the trip! I would definitely book with Ana again! Read more

Ana made a last-minute trip to Indonesia easy, comfortable, and incredible. She paired me with great drivers (Satria and Oka) and local guides (Like Duy at Prambanan and Bayu at Bromo) and was always just a WhatsApp message away when I had questions on the trip! I would definitely book with Ana again!

Hotel Reviews
Artotel Yogyakarta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Whiz Capsule Hotel Bromo
Location
Close too the mountain is nice, but on a steep hill not close to anything so I felt trapped in the afternoon
Staff
Cleanliness & Comfort
Bathrooms and capsules were dirty. The first two capsules seemed like they hadn’t been cleaned between guests
Margo Utomo

Stayed at Minak Jinggo not, Margo Utomo

Authenticity & Character
Location
Didn’t seem to be much nearby
Staff
Very accommodating
Cleanliness & Comfort
Room had ants from a leftover honey-covered saucer. Bathroom had seen better days
Ketapang Indah Hotel
Banyuwangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adi Assri Beach Resort & Spa - CHSE Certified
Pemuteran, Bali
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Sep 23, 2024

Hello dear Allen,

Thank you so much for your review!

I am happy to hear that you've had a wonderful time in Indonesia and hope to welcome you again to this part of the world!

I will also pass your compliments to the drivers and the guides.

All the best,
Ana

Best girls trip to Greece!!!!! Angela is amazing!!
Greece | Sep 7 - Sep 17, 2024

Rachel
Rachel D.
Lansdale, PA | Reviewed on Sep 22, 2024
Wow what a trip! This was definitely the trip of a lifetime and Angela made that happen. KimKim has been a godsend planning for a group of 6 people. We had a slight hiccup when we arrived late to our Athens apartment and the place hadn't been cleaned. I messaged Angela and she got back to me right away (it was like 11pm) and fixed the issue by the time we had gone out for a drink and came back. We were all very impressed! I would say the best part about KimKim was all of the transportation... Read more

Wow what a trip! This was definitely the trip of a lifetime and Angela made that happen. KimKim has been a godsend planning for a group of 6 people. We had a slight hiccup when we arrived late to our Athens apartment and the place hadn't been cleaned. I messaged Angela and she got back to me right away (it was like 11pm) and fixed the issue by the time we had gone out for a drink and came back. We were all very impressed!

I would say the best part about KimKim was all of the transportation that was set up for us and all of the drivers we had. Our shuttles were ALWAYS on time and the drivers were always upbeat and SO sweet. George, Dimitris, Nikos, all amazing!!!!!! They deserve raises.

Also, every one of our tour guides were the best as well!! We all could not stop raving about every guide we had, professional and you could tell they truly enjoyed what they did, we were very very impressed.

Accommodations were beautiful!!!! The one thing I would maybe suggest is just warning people how many steps there are to get to each villa. Honestly wasn't an issue for us, and getting the most amazing views was 100 percent worth it. But if someone has any issues with stairs, I would probably be good to just get a little warning (80 steps up to our Naxos villa and 160 steps down to our Santorini villa). The price you pay for insane picturesque views!!!!!

Our villa in Naxos was a all around favorite! It was the most beautiful views and an amazing private pool, absolutely incredible.

Anytime we needed Angela she was there and I really really appreciate everything she did for us. Thank you Angela!! I would recommend this to anyone and would definitely book with Kim Kim in the future!! 🤗🤗🤗

Hotel Reviews
Four Streets Athens
Athens

Location, perfect. Layout and space, beautiful. We did have an issue with the cleaning. We arrived very late at night and our apartment hadn't been cleaned. Angela and the building management had someone come to give us fresh sheets and towels for the night and would send someone for a full cleaning the next day. No one showed up the next day. Management was so apologetic and I just think it was a one time issue, but it was really irritating. Not a fault of KimKim at all, I just want people to know. Someone did end up coming our last day and doing a clean.

Authenticity & Character
Location
Walkable to so many places!
Staff
Very nice and apologetic about no one cleaning our apartment
Cleanliness & Comfort
Following up to make sure the staff has cleaned each and every apartment
Villa Paradise Seaside Luxury
Naxos

Amazing amazing amazing! Right across from the beach and had the most amazing views. We could have laid by that pool all day every day. Also breakfast was so so so so good! 78 steps to get up to our villa just a heads up to anyone going there with bad knees or out of shape! Lol

Authenticity & Character
Location
The only reason I'm giving this 4 stars is because we did not have a car and we were no where near town. Stefanos, the man who worked at the hotel, was nice enough to drive us to the grocery store on our first day. We aren't sure what we would have done if he hadn't driven us. That would be just my one suggestion is to maybe have a plan for the next people on how to get groceries or how to go about getting dinner in town.
Staff
Three cheers to Stefanos he was lovely!
Cleanliness & Comfort
Everything was!
Ifestio Villas
Santorini

Views were literally insane, it was such an amazing view. We really enjoyed our stay here. Shower situation was a bit odd, but we understood the buildings are old and not modern. Didn't affect our opinion, they were just awkward and interesting.

Authenticity & Character
Very authentic and so much character!
Location
Perfect location!!!! Just a heads up - 170 steps to get down to our villa. Not an issue for me but just wanted to let other people know!
Staff
Our housekeeper was so sweet and nice!! Also - 20/10 stars to the guys that carried our luggage up and down those steps. Thank God for them otherwise we would have been in trouble haha.
Cleanliness & Comfort
Activity Reviews
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Our guide was amazing we really loved her! Only reason for 4 stars is that it is a lot of standing sometimes we just wanted to go see the acropolis and then sit down with our guide. Still an amazing educational tour, we learned a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
The Delicious Athens Food Tour
The Delicious Athens Food Tour
Greece

This was amazing! Our guide was amazing!!!! 🤩 Great food and coffee as well 😋

Quality of Experience
Guides, Drivers and Staff
Transport
Naxos Culinary Tour
Naxos Culinary Tour
Greece

We had lunch at Ms Maria's house!! We helped her cook lunch and then all ate together in her kitchen. It was very authentic and very homey - we all loved this so so much.

Quality of Experience
Guides, Drivers and Staff
Dimitris was amazing!!!!
Transport
Always amazing transportation
Naxos to Mykonos Day Trip
Naxos to Mykonos Day Trip
Naxos

We loved this tour and our tour guide. Only issue was the length of the trip. Our ferry was delayed by 30 min, but I think it could have been planned a bit better. It was supposed to be a day trip to Mykonos and by the time we got there we only had 2.5 hrs to see everything. Our guide was incredible, but I would really suggest getting an early morning ferry (ours wasn't until 12:15pm and was delayed until 12:45pm) so that you have substantial time there. That was a bit disappointing. I almost feel like the tour was planned as if we were taking a high speed ferry, but we were not.

Quality of Experience
Needed an earlier ferry - only has 2.5 hrs once we got there and met up with Antonio
Guides, Drivers and Staff
Guide was AMAZING. He tried his best to give us the best tour in the shortest amount of time. I would like to do another tour with him!!!
Transport
Always amazing transportation.
All time classic Santorini 2024
All time classic Santorini 2024
Greece

Great tour!!! 😁

Quality of Experience
Food
Guides, Drivers and Staff
Transport
HS Catamaran Sunset Cruise MD
HS Catamaran Sunset Cruise MD
Santorini

Amazing amazing amazing!!!! At first we thought it looked like a lot of people to have on the boat at one time (about 16 of us). But it never felt crowded at all! One of our party got seasick and the crew was SO nice making sure she felt comfortable the whole time. The sunset was incredible and the dinner they made us was delicious. I recommend 10/10 for everyone to do this one.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Sep 22, 2024
Yeia sou Rachel! Thank you so much for your kind words. I deeply appreciate you! Thank you so much for sharing your thoughts and valuable feedback. I'm really happy that you had a lifetime experience in Greece and we would all love to see you coming back soon! There are so many things I'd like to show you and so many people I'd like you to meet 😀 The views do come with a price - steps! 😜
It's totally worth it as long as you're in good shape and don't have mobility issues.
If any of those...
Read more

Yeia sou Rachel!

Thank you so much for your kind words. I deeply appreciate you!

Thank you so much for sharing your thoughts and valuable feedback.

I'm really happy that you had a lifetime experience in Greece and we would all love to see you coming back soon! There are so many things I'd like to show you and so many people I'd like you to meet 😀

The views do come with a price - steps! 😜
It's totally worth it as long as you're in good shape and don't have mobility issues.
If any of those are mentioned to us we always inform that the Caldera edge hotels are accessed by lots of steps so we usually recommend something else (not with such an amazing view though 🤷). It is nice if you to point that out for future guests. 🙂

Until our paths meet again, take care and safe travels!

Angela and the GA Trips team

Wonderful trip to Italy
Italy | Sep 10 - Sep 20, 2024

Nancy
Nancy P.
Germany | Reviewed on Sep 22, 2024
Our trip was a great experience for us. All of the guides were charming and knowledgeable. The hotels, restaurants and locales were a pleasure to experience. One especially gorgeous place was Marmore Falls and the food tour we took in Rome was a real treat. We have nothing but praise for our local specialist, Vincenzo. Read more

Our trip was a great experience for us. All of the guides were charming and knowledgeable. The hotels, restaurants and locales were a pleasure to experience. One especially gorgeous place was Marmore Falls and the food tour we took in Rome was a real treat. We have nothing but praise for our local specialist, Vincenzo.

Activity Reviews
Guided Walking Tour of Napoli
Guided Walking Tour of Napoli
Naples
Visit Naples Underground
Visit Naples Underground
Naples
Guided Tour of Pompeii
Guided Tour of Pompeii
Italy
Local specialist: Vincenzo Granato

Awesome way to travel abroad!
Slovenia | Sep 10 - Sep 20, 2024

Elizabeth
Elizabeth S.
Atlanta, GA | Reviewed on Sep 22, 2024
Nikolas was a wonderful specialist. The planning process was easy, fun, accommodated our specific wants. The plan was very detailed including photos of accommodations and restaurant suggestions. (Tho we did do our own research for that). During the trip Nikola was available for and answered questions, provided next day guidance each day, suggested and scheduled alternatives when weather caused plan cancellations, and contacted drivers, etc if there was any potential issue at all. Nikola... Read more

Nikolas was a wonderful specialist. The planning process was easy, fun, accommodated our specific wants. The plan was very detailed including photos of accommodations and restaurant suggestions. (Tho we did do our own research for that). During the trip Nikola was available for and answered questions, provided next day guidance each day, suggested and scheduled alternatives when weather caused plan cancellations, and contacted drivers, etc if there was any potential issue at all. Nikola and his boss really helped with the process when we had accidental damage and the car company wanted us to sign that we agreed to pay for the damage instead of just the damage report itself. They worked it out for us and got the replacement car. 100% Recommend Nikola, KimKim and their travel planning.

Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 11, 2024
Hi Elizabeth, Thank you for your lovely review and for taking the time to write us one! The goal of our tours is to get you familiar with the local way of life while providing a smooth service and the best experiences and I’m glad to hear that our goal was achieved. I will be sure to pass on your comments to Antonia and to the rest of the team! Working on the trip with you was truly a pleasure and I’m very thankful you put your trust in me and Kimkim. I hope you will choose Slovenia and... Read more

Hi Elizabeth,

Thank you for your lovely review and for taking the time to write us one!

The goal of our tours is to get you familiar with the local way of life while providing a smooth service and the best experiences and I’m glad to hear that our goal was achieved. I will be sure to pass on your comments to Antonia and to the rest of the team! Working on the trip with you was truly a pleasure and I’m very thankful you put your trust in me and Kimkim.

I hope you will choose Slovenia and Croatia as your travel destinations again so we can work together once more.

Wishing you and Laura all the best and who knows, maybe our paths cross again!

El viaje ha sido espectacular!!!!
Portugal | Sep 14 - Sep 21, 2024

Raquel
Raquel K.
Mexico | Reviewed on Sep 22, 2024
El viaje ha sido espectacular!!!! Muy bien organizado y hemos aprovechado muchísimo las oportunidades.
Tuvimos que contactar a nuestras especialistas en el trayecto y siempre nos dieron respuestas prontas y oportunas. Estamos muy contentos y agradecidos. Utilizaremos este servicio nuevamente y lo recomendaremos mucho.
Muchas gracias.
Read more

El viaje ha sido espectacular!!!! Muy bien organizado y hemos aprovechado muchísimo las oportunidades.
Tuvimos que contactar a nuestras especialistas en el trayecto y siempre nos dieron respuestas prontas y oportunas. Estamos muy contentos y agradecidos. Utilizaremos este servicio nuevamente y lo recomendaremos mucho.
Muchas gracias.

Activity Review
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

Excelente experiencia, bellísimo lugar, recibimos muchísimo!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hola Raquel,

¡Muchísimas gracias por tu maravilloso comentario! Me alegra muchísimo saber que el viaje fue tan especial para vosotros y que todo salió como esperabais.
Fue un placer ayudarte en cada detalle, y saber que estuviste en buenas manos con nuestros guías y especialistas me llena de satisfacción.
Aprecio mucho tu confianza y recomendación, y estaré encantada de ayudarte en futuras aventuras.

¡Un abrazo y gracias de nuevo!
Helena

Stress free trip
Peru | Sep 11 - Sep 21, 2024

M-J
M-J C.
Canada | Reviewed on Sep 22, 2024
We had a wonderful trip, all because of Jessica’s amazing plan and the service we received with the local guides. I couldn’t recommand Kimkim more!! Thank you very much to Kimkim, I could never have planned such a wonderful trip myself and saved so much time and stress. I will be using Kimkim for my future trips. And thank you for the instant help when our flight was delayed, it made us feel safe and taken care of. Read more

We had a wonderful trip, all because of Jessica’s amazing plan and the service we received with the local guides. I couldn’t recommand Kimkim more!! Thank you very much to Kimkim, I could never have planned such a wonderful trip myself and saved so much time and stress. I will be using Kimkim for my future trips. And thank you for the instant help when our flight was delayed, it made us feel safe and taken care of.

Hotel Review
Tierra Viva Machu Picchu
Machu Picchu
Activity Reviews
 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru

My favorite activity of the trip, it was magical. The guide was instructive and nice and the lunch was good!

Quality of Experience
Food
The brownie was maybe the best I ever had!
Guides, Drivers and Staff
Transport
Rainbow Mountain Trek
Rainbow Mountain Trek
Peru

The hike itself is great! Too many people asking to ride a horse and bad toilets but overall reslly great. But I did NOT enjoy the drive. I got scared we were going to fall off the cliff. We did ask our driver to slow down but still, the road is very very dangerous.

Quality of Experience
Food
Guides, Drivers and Staff
.
Transport
The driver webt way too fast in the mountains. I did tell him to slow down and it helped a bit but they should consider the safety of the travellers instead of just trying to get there as fast as possible
Activities-a-la-carte - Refugio Amazonas
Activities-a-la-carte - Refugio Amazonas
Peru

I loved it! We were grouped with 2 other young couples so it made the whole experience really fun. I thought it was one night too long though. In 2 days we had done the best activities. It was so hot that after 2 days we got tired of the heat (no fan or air con)Also, we did not get to choose our activities like it was described on kimkim. I was also having diarrhea the whole time I was there, probably because of the water.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Replied on Oct 11, 2024

So happy to hear you had such a lovely trip! We hope to welcome you back again!

Detailed planning, implacable delivery
Japan | Sep 11 - Sep 21, 2024

Catalina
Catalina G.
Flagami, FL | Reviewed on Sep 22, 2024
I had the pleasure to work with two different agents. Fei on the planning, and Angel on the implementation.
We were a group of 21 focused on meditation and tracking the Nakasendo trail.
Angel took care of every detail, forecasting any difficulty we could encounter.
She designed every dinner and hotel experience.
I do this around the world every year in different destinations and this has been by far, the most memorable, impecable and amazing experience. They surpassed our... Read more

I had the pleasure to work with two different agents. Fei on the planning, and Angel on the implementation.
We were a group of 21 focused on meditation and tracking the Nakasendo trail.
Angel took care of every detail, forecasting any difficulty we could encounter.
She designed every dinner and hotel experience.

I do this around the world every year in different destinations and this has been by far, the most memorable, impecable and amazing experience.

They surpassed our expectations.

Congratulations for your hard work, it delivers exceptional results.

Thank you for a year long of planning this trip together.

We will return next year with a new group.

My complete admiration.

Hotel Review
BYAKU Narai
Narai

The highlight of our Nakasendo journey

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Sep 26, 2024

Dear Catalina,

Hope you doing doing fantastic.Thank you so much for your wonderful review. We're thrilled to hear that you had such an amazing experience with our team and me on your meditation trip along the Nakasendo trail. It's great to know that every detail was taken care of and that your expectations were surpassed. We truly appreciate your trust and support, and we can't wait to welcome you and your new group back next year for another amazing adventure. Your admiration means the world to us.

Safe travels and see you soon.

Best regards,
Angel

August 2024 South Africa Vacation
South Africa | Aug 4 - Aug 15, 2024

Glicelda
Glicelda B.
Saint Matthews, KY | Reviewed on Sep 22, 2024
Without a doubt, one of my most favorite vacations despite missing four days due to flight disruptions. The first part of our trip, we spent three nights in Cape Town and stayed at the La Splendida Hotel with an ocean view and minutes away from the waterfront. Bridget Wilcox was our tour guide in Cape Town to a Penguin Safari, a drive along the coast to Cape Point, Hirschenbosch Botanical Gardens and wine tasting. Bridget was friendly, informative, funny, and knowledgeable. We enjoyed... Read more

Without a doubt, one of my most favorite vacations despite missing four days due to flight disruptions. The first part of our trip, we spent three nights in Cape Town and stayed at the La Splendida Hotel with an ocean view and minutes away from the waterfront. Bridget Wilcox was our tour guide in Cape Town to a Penguin Safari, a drive along the coast to Cape Point, Hirschenbosch Botanical Gardens and wine tasting. Bridget was friendly, informative, funny, and knowledgeable. We enjoyed having Bridget as our tour guide while in Cape Town. I appreciated, Laurel, a representative from Capi Tours, meeting my husband and I at the airport while we waited for our ride to the hotel given the chaotic start we had. From Cape Town, we flew to Kruger National park - Shalati. The 3 day safari was the highlight and best part of our adventure. Shalati did not disappoint from the staff, accommodations, food, surroundings/atmosphere and overall experience. Definitely exceeded all of my expectations. Benedict from what I observed ran the place well, professional, helpful and made it a point guests were taken care of. Shout out to Subisiso and Lurrecia, both waited on us the majority of our stay and super friendly and helpful. The game drives were quite an experience like no other. We were able to see 4 of the Big Five and in complete awe of seeing them in their nature habitat. The last leg of our vacation, we flew to Zimbabwe. We saw Victoria Falls (no dead pool swimming) but pretty neat regardless and then a Bomba dinner that evening. Our last night, we had lunch at Dusty Road and a sunset cruise. It was such a pleasant evening on the cruise and surprisingly had a great time.

My biggest complaint: La Splendida Hotel and theft. We had a few items laundered with a next day return. I picked up my clothes at the front desk from Lucille (manager) the morning of our last day in Cape Town. I took the clothes to my room and left for our all day wine tasting tour. When we returned, I noticed 4 of our laundered items were missing. I immediately notified the front desk and was told to talk to the manager in the morning, which was the morning we were flying to Kruger National Park. Lucille tried to deflect that it was a possible mix up with another guest's request, plausible but very unlikely. Someone with a key entered our room while we were away and stole our clothes!! We had laundry service at Shalati and Pioneer and had no issues or experienced theft of any kind. Apparently, others have also reported theft at La Splendida (something we found out later after the fact). With a service such as Kim Kim, it is their responsibility to vet hotels, tour guides, etc. and ensure they are reputable before recommending to their guests. I paid for and relied on Kim Kim's expertise to do that on my behalf. In this regard, they failed in my opinion. Stephanie did work with the hotel to recover the stolen clothes. It's been almost 6 weeks since we've been back and I have yet to receive them, if ever.

Hotel Reviews
La Splendida
Mouille Point, Cape Town

Theft! Need to hire trustworthy employees. Online pics were so misleading because our room was no where near what was shown in the pics!

Kruger Shalati Bridge House Suites

From the moment we arrived to departure, service was top notch. Everyone was friendly, welcoming and helpful. Wonderful experience and highly recommend!

Authenticity & Character
Location
Being able to see elephants, hippos, baboons from our room was incredible!
Staff
Shout out to Subisisco and Lurrecia!
Cleanliness & Comfort
Pioneers Victoria Falls
Victoria Falls

Loved the quaintness and coziness of Pioneers!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival at Kruger National Park
Arrival at Kruger National Park
Kruger National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Cruise - Signature Deck
Sunset Cruise - Signature Deck
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Kruger Shalati Train on a bridge
Kruger Shalati Train on a bridge
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Boma Dinner and Drum Show
Boma Dinner and Drum Show
Victoria Falls
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Full day penguin safari - Cape Peninsula
Full day penguin safari - Cape Peninsula
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Dusty Road Lunch Experience
Dusty Road Lunch Experience
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Oct 07, 2024
Dear Glicelda and Steve, Thank you so much for taking the time to share your detailed feedback on your recent adventure! I’m thrilled to hear that despite the unfortunate disruptions with your international flights prior to arrival, it turned out to be one of your favorite vacations. It’s wonderful to know that you enjoyed your time in Cape Town and that Bridget made such a positive impression—she really is one of our gems. I’m glad that the highlights, from the penguins to Cape Point and... Read more

Dear Glicelda and Steve,

Thank you so much for taking the time to share your detailed feedback on your recent adventure! I’m thrilled to hear that despite the unfortunate disruptions with your international flights prior to arrival, it turned out to be one of your favorite vacations. It’s wonderful to know that you enjoyed your time in Cape Town and that Bridget made such a positive impression—she really is one of our gems. I’m glad that the highlights, from the penguins to Cape Point and wine tastings, made lasting memories.

Shalati sounds like it was everything you hoped for and more! I’ll be sure to pass on your lovely compliments to Benedict, Subisiso, and Lurrecia, who will be delighted to hear how much they contributed to your unforgettable safari experience. And it sounds like your time in Zimbabwe was equally magical—Victoria Falls, the sunset cruise, and Bomba dinner are always such unique and enriching experiences!

However, I was truly sorry to hear about the unfortunate incident at La Splendida. Please know that I completely understand your frustration and disappointment. Situations like these are not only upsetting but also a breach of the trust you had placed in us. I assure you that this feedback is being taken very seriously. I have been in regular contact with the manager of the hotel and continue to follow up on your missing items. I will make sure to keep you updated on any progress and work towards a resolution.

Your feedback is invaluable to us, and we will be reviewing this hotel to ensure that future guests do not experience a similar issue. Thank you again for your patience, and I will continue to do everything I can to assist in recovering your items. Your loyalty and trust are important to me, and I deeply regret that this incident has marred an otherwise wonderful experience.

Warmest regards,
Stephanie Louw

Increíble once in a lifetime trip!
Colombia | Sep 11 - Sep 14, 2024

Kelly
Kelly K.
Ashburn, VA | Reviewed on Sep 22, 2024
Increíble once in a lifetime trip! Our guide heraldo was excellent - Very knowledgeable and helpful along the way. Hands down the most adventurous trip we’ve ever taken. The untouched nature was amazing. Read more

Increíble once in a lifetime trip! Our guide heraldo was excellent - Very knowledgeable and helpful along the way. Hands down the most adventurous trip we’ve ever taken. The untouched nature was amazing.

Hotel Reviews
Reserva Natural Tanimboca
Leticia - Amazonas

Incredible experience. Truly at one with nature. Note it’s a treehouse with no power in the middle of the jungle but amazing to experience sleeping at one with nature. Food was good and night walk was a can’t miss.

Authenticity & Character
Totally unique. Unmatched in nature and eco.
Location
Staff
Very knowledgeable and professional.
Cleanliness & Comfort
As in the middle of the jungle there were bugs in room. But mosquito nets a good touch. Rats on roof and inside kitchen walls.
Reserva Natural Marasha
Puerto Alegría

Excellent setting on remote lake. Activities were awesome including fishing and kayaking as well as caiman watching. Note no power after a certain time of night and absolutely no cell service. Fully unplugged and relaxing.

Authenticity & Character
One of a kind!
Location
Picturesque lakeside setting
Staff
Extremely knowledgeable and friendly. Didn’t speak English but so welcoming
Cleanliness & Comfort
Maloka Napü
Puerto Narino

Bare bones hotel. Fans were great touch. Staff was very friendly and provided fresh cold water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Frog in sink and linens were questionable
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Sep 30, 2024

Dear Kelly,
Thank you so much for your wonderful review and all the pictures! We are thrilled to hear that your trip to the Amazon was such an incredible and adventurous experience. It’s fantastic that your guide was able to enhance your journey with his knowledge and support. Colombia's untouched nature truly is something special, and I’m so happy you had the opportunity to enjoy it.
Wishing you many more adventures in the future!
Best regards,
Michael & The Chaska Tours Team

Amazing Italy Adventure
Italy | Sep 10 - Sep 19, 2024

Brenda
Brenda S.
Ashburn, VA | Reviewed on Sep 21, 2024
Our recent trip to Italy, organized by Kim Kim, was absolutely flawless. As it was our first time visiting, we relied heavily on their expertise, and we wouldn't change a thing about the experience. From start to finish, everything was incredibly well-organized, making our trip smooth and stress-free. Kim Kim handled all our train and private transfers seamlessly, and our hotels were perfectly located in the heart of the action, allowing us to walk everywhere. They also provided invaluable... Read more

Our recent trip to Italy, organized by Kim Kim, was absolutely flawless. As it was our first time visiting, we relied heavily on their expertise, and we wouldn't change a thing about the experience. From start to finish, everything was incredibly well-organized, making our trip smooth and stress-free.

Kim Kim handled all our train and private transfers seamlessly, and our hotels were perfectly located in the heart of the action, allowing us to walk everywhere. They also provided invaluable advice on which tours to book ahead of time and gave us a comprehensive list of other activities to explore at our leisure.

What stood out most was how thoughtful they were about our itinerary. They planned it around our arrival times, ensuring we had time to settle in before immersing ourselves in each city. Their suggestions, like visiting elevated viewpoints in Rome and Florence upon arrival, gave us a perfect introduction to each destination.

Communication throughout the trip was excellent, which greatly helped to ease any anxiety we had. We also loved the convenience of the Trip Plans App, which had all our activities, bookings, and digital tickets neatly organized in one place.

Kim Kim truly thought of everything and made our trip an unforgettable experience. Highly recommend!

Hotel Reviews
Hotel Orto De' Medici
Florence

Beautiful large room with a view of garden. They provided a bottle of champagne upon our arrival. The hotel was within walking distance to all the city highlights.

Authenticity & Character
Location
Walking distance to the city highlights and just far enough away from the crowds.
Staff
Cleanliness & Comfort
Hotel Mozart Rome
Roma

Great location. A little small. No views.

Authenticity & Character
Location
Staff
Breakfast staff was very attentive.
Cleanliness & Comfort
Atmosfere Guest House - 5 Terre e La Spezia
La Spezia

We felt safe. Bed was comfortable. We liked the terrace. Room was a little on the small side.

Authenticity & Character
Location
Close to train station, close to breakfast spots. We thought we may be in one of the 5 villages. The feel of La Spezia was not what we expected.
Staff
Little contact with staff.
Cleanliness & Comfort
Albergo Marin
Venice

Perfect location. It was great to see the gondolas and singers right outside our window.

Authenticity & Character
Location
Walking distance to all districts
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit: Vatican Museums & Sistine Chapel
Guided Visit: Vatican Museums & Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
We walked
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Florence

Brenda was energetic, funny and personable. She was very knowledgeable. The timing of the tour was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Tuscany:  Chianti Winery Visit & San Gimignano
Excursion to Tuscany: Chianti Winery Visit & San Gimignano
Italy

Check out this review of Small-Group Vernaccia di San Gimignano Wine Tour - White and Red Wines on Tripadvisor: https://www.tripadvisor.com/ShowUserReviews-g187895-d18976319-r969954725-Small_Group_Vernaccia_di_San_Gimignano_Wine_Tour_White_and_Red_Wines-Florence_T.html

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cinque Terre Sunset Cruise
Cinque Terre Sunset Cruise
Cinque Terre

Fun, informative. We met 4 other couples and had a great time. The villages are breathtaking from the water.

Quality of Experience
Food
No food was provided, but the wine and beer were flowing
Guides, Drivers and Staff
Danny was very knowledgeable about all 5 villages.
Transport
Venetian Lagoon Experience: Rowing in Venice
Venetian Lagoon Experience: Rowing in Venice
Venice

We had a great time learning how to row! The guides were engaging and helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 27, 2024

Hi Brenda, thank you so much for your review! 🤩 I am glad to hear you have enjoyed your vacation and that everything went just as we planned 😎 I am glad to hear that all the advices were useful and you had wonderful time visiting Italy. Looking forward to help you plan your next adventure. Kind regards, Anita and Espiritu Travel Family

Ireland/Scotland
Ireland | Sep 3 - Sep 19, 2024

Ralene
Ralene G.
Flagami, FL | Reviewed on Sep 21, 2024
We loved the fact that we had walking tours in each city the day we arrived and the trip got better and better each day. I couldn’t have planned this trip on my own. All the different places we stayed kept us excited for what was next. The best dinner we had was at Rufflets in St Andrew’s. If we were too tired to go out to eat, the locations we stayed served very good food. Read more

We loved the fact that we had walking tours in each city the day we arrived and the trip got better and better each day. I couldn’t have planned this trip on my own. All the different places we stayed kept us excited for what was next. The best dinner we had was at Rufflets in St Andrew’s. If we were too tired to go out to eat, the locations we stayed served very good food.

Hotel Reviews
Trinity Townhouse
Dublin

location was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Perryville House
County Cork
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cahernane House Manor Hotel
Killarney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glenlo Abbey

Beautiful.

Authenticity & Character
Location
Staff
We had a slow leak in the tire of our car. The bellmen pumped up the tire for us and made sure it was still at the right PSI for our drive to the airport that morning.
Cleanliness & Comfort
Market Street Hotel
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rufflets St Andrews
St. Andrews
Authenticity & Character
Loved staying in the Shepard Hut. We used the amazing copper bathtub after a day of golf.
Location
Staff
Cleanliness & Comfort
Bunchrew House Hotel
IV3 8TA
Authenticity & Character
Location
A bit out of town but it was peaceful and quiet
Staff
Cleanliness & Comfort
The Manor House
Oban
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Machrie
Islay Island
Authenticity & Character
Location
Staff
restaurant staff was excellent
Cleanliness & Comfort
very comfortable beds and linens
One Devonshire Gardens - Hotel du Vin
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was huge with the tallest ceilings I have ever seen.
Activity Reviews
A Round of Golf at Jameson Golf Links, Portmarnock
A Round of Golf at Jameson Golf Links, Portmarnock
Dublin
Quality of Experience
Guides, Drivers and Staff
Kinsale Walking Group Food Tour
Kinsale Walking Group Food Tour
Kinsale

Walking through town and learning history.

Quality of Experience
Guides, Drivers and Staff
Guided Killarney National Park Walking Tour
Guided Killarney National Park Walking Tour
Killarney

We walked through the forest on trails. Fun to see something we would have never discovered on our own.

Quality of Experience
Guides, Drivers and Staff
Richard Clancy was great!
Transport
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

Lots of people there but was worth to see.

Quality of Experience
Galway Evening Food Tour
Galway Evening Food Tour
Galway

food was very good. There was so much we couldn’t finish it.

Quality of Experience
Guides, Drivers and Staff
Private transfer in town
Private transfer in town
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

Great learning the history.

Quality of Experience
Guides, Drivers and Staff
Johnnie Walker Tasting Experience - Whisky Explorers
Johnnie Walker Tasting Experience - Whisky Explorers
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Sep 27, 2024

Ralene & Vince!

I'm so glad you enjoyed your holiday with us! You were so amazing to work with...totally open to any suggestions I made and so lovely to communicate with :) You managed to see so much of both countries and I'm glad you loved the places, guides and experiences we chose for you...with some wonderful golf courses squeezed in too!

Thanks so much for choosing to work with us!

Justine & the High Point Holidays Team

Nature trip
Colombia | Sep 10 - Sep 12, 2024

J
JOYCE R.
Los Angeles, CA | Reviewed on Sep 21, 2024
Many thanks to Michael and the kimkimteam for making my tailored excursions to the Tatacoa Desert and Cocora Valley a wish come true. Your patience and accommodation has truly contributed to making my trip to Colombia a memorable one. And for this, I give many thanks! Read more

Many thanks to Michael and the kimkimteam for making my tailored excursions to the Tatacoa Desert and Cocora Valley a wish come true. Your patience and accommodation has truly contributed to making my trip to Colombia a memorable one. And for this, I give many thanks!

Hotel Reviews
Hotel Salento Real Eje Cafetero
Salento

Centrally located to shops and restaurants, beautiful aesthetic with clean, comfortable rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
TATACOA STAR ECOHOTEL
Villavieja, Huila

Encanto, treehouse themed hotel with comfortable bathrooms, A/c and cable television. Staff were friendly and easy to communicate with. Breakfast was made to order.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Tatacoa Desert's Astronomical Observatory
Visit Tatacoa Desert's Astronomical Observatory
Villavieja

What better way to experience the solar system then out in nature under the desert skies? Guillermo was enthusiastic and informative about the locations of the constellations, we were able to see Saturn, Alpha Centuari stars, the moon up close and the positions of the stars through his telescope.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Tatacoa Desert
Visit to Tatacoa Desert
Villavieja

This is a breathtaking desert! During this trip I learned about the prehistoric animals that roamed these lands and the current animals and plants that thrive there. I got to experience the juxtaposition of the red desert and the grey desert. This is a unique experience to walk through a remarkable landscape. It's an easy walk and the cool breeze in the morning made the walk comfortable, especially at the grey desert.

Quality of Experience
Guides, Drivers and Staff
Transport
I rode in a tuk-tuk to get around and the experience felt much more authentic as you can feel the road below and take in the air.
Cocora Valley & Salento
Cocora Valley & Salento
Colombia

I road in an open top jeep along open farmlands to get to the Cocora Valley and it was very scenic and liberating. There are different hiking trails and it's not difficult, but the incline up the hill is noticeable. My guide, Carlos, was informative and I learned about the background of the wax palms, its history and preservation. The nature is beautiful. The area is so green and the trees have to be experienced firsthand to see their remarkable endurance and height. The weather was excellent in the morning with a breeze.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Sep 30, 2024

Dear Joyce,
Thank you so much for your kind words! I’m thrilled to hear that your excursions to the Tatacoa Desert and Cocora Valley were a dream come true. It was a pleasure working with you to tailor your trip. Your feedback means a lot to the entire team - thank you so much!
Wishing you all the best in your future travels!
Warm regards,
Michael

All Went as Planned!
Greece | Sep 6 - Sep 20, 2024

C
Carmen H.
Dallas, TX | Reviewed on Sep 21, 2024
Our group of six people spent 14 amazing days in Greece, and we never had any problems with our itinerary or reservations. The hotel accommodations and tours were as described in the our itinerary and the guides were excellent. We visited Athens, Naxos, Santorini, and Crete. We interacted with over 8 guides and 10 drivers. All the tours and transfers were on time and we traveled in luxury private cars. Our local specialist, Angela was readily available to answer any questions we had. She... Read more

Our group of six people spent 14 amazing days in Greece, and we never had any problems with our itinerary or reservations. The hotel accommodations and tours were as described in the our itinerary and the guides were excellent. We visited Athens, Naxos, Santorini, and Crete. We interacted with over 8 guides and 10 drivers. All the tours and transfers were on time and we traveled in luxury private cars. Our local specialist, Angela was readily available to answer any questions we had. She always responded quickly and on a few occasions made some last-minute changes we requested. I am so happy to recommend Angela for your trip to Greece.

Hotel Reviews
18 Grapes Hotel Naxos
Naxos

18 Grapes Hotel in Naxos was our favorite of the four hotels during our Greece trip. This hotel hit all the marks, beautiful property, elegant rooms, quality food, and genuinely friendly and attentive service. Breakfast selections were from a menu and made to order. Eating areas included indoor/outdoor areas. The hotel staff were ALL so accommodating and attentive. They made us feel like we were part of their family. This was the hotel where I felt most relaxed and happy to sit by the pool and enjoy the sun.

Authenticity & Character
The hotel is modern with a Grecian design. The pool and eating areas were very clean and inviting. Sunsets could be viewed from the outdoor cocktail lounge which included an infinity pool.
Location
We could walk to shops, restaurants and the beach.
Staff
The staff is what maked this hotel so enjoyable. When we arrived we were greeted by the hotel owner, and introduced to many of the staff. Throughout our stay we were treated with friendly smiles and attentive service by all staff members.
Cleanliness & Comfort
The hotel is new and the rooms are very clean and comfortable. All of our rooms had private patio areas and partial views of the sea.
Iliovasilema Hotel and Suites
Santorini

The Iliovasilema Hotel in Santroini had beautiful views of the sea with a patio area outside the room to sit and enjoy the views. The hotel is built into the side of the mountainous terrain of Santorini which requires access to the rooms by narrow stairways. The size of the rooms seems to vary considerably. We were assigned an extremely small room.

Authenticity & Character
The hotel provided the authentic views of the sea often expected in Santorini. Breakfast was made to order from a menu and brought to the room. However, the rooms seem to vary considerably at this hotel. We stayed in a very small room which had the bedroom against the rock of the mountain cliff. The back wall of the tiny bedroom was the rough rock face of the mountain cliff. Our travel companions had much bigger rooms and were paying the same price. After the first night, we were moved to a bigger room, but we had to pay extra for the upgrade. Better descriptions of the room layouts would have been helpful.
Location
The location was good because it allowed amazing views of the sea. The hotel was walking distances to other hotels, however the hotel was not walking distance to any shopping areas or restaurants.
Staff
The hotel staff was available when needed. They have to bring (carry) your luggage to the room because of the narrow stairways.
Cleanliness & Comfort
The room was clean and comfortable. Nothing extraordinary considering the extra price for upgrading our room.
AVA Boutique Hotel
Athens

This hotel was very conveniently located in an area that was walking distance to the acropolis, museums, shops, and restaurants. The room we had was a two-room suite with a kitchenette, refrigerator and microwave. This was the largest room we had during our visit to Greece. Breakfast was included and consisted of a wide selection of a la carte food and drinks. Overall, a very pleasant experience.

Authenticity & Character
Location
Staff
Staff was polite, but not friendly.
Cleanliness & Comfort
DOM Boutique Hotel
Heraklion

This hotel was very conveniently located in the city center and walking distance to a small grocery store, museums, shops, and restaurants. The room was a small size hotel room. Breakfast was included and consisted of a wide selection of a la carte food and drinks.

Authenticity & Character
This was a generic big city hotel.
Location
After spending our days touring Crete, it was nice to be able to enjoy evenings close to the hotel. Many great restaurants in the area.
Staff
Front desk staff was available when needed.
Cleanliness & Comfort
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Sep 22, 2024

Yeia sou Carmen,

I am really happy to know that you enjoyed your time here in Greece with us. 🙂

Liking the tours and drivers/vehicles during transfers is great!

I appreciate your feedback. I see you mention that the staff of Ava Athens was polite but not friendly. It would be great and very helpful if you could elaborate on that. I would honestly like to know what happened - if something happened -. That would really help me and future travelers too 🙂

Efcharisto very much!

We all look forward to seeing you coming back soon!
Angela and the GA Trips team