Kimkim Trip Reviews

4.8
Based on 15,811 ratings
Read 15,811 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The most amazing trip to Chile
Chile | Oct 21 - Oct 31, 2022

Adam
Adam H.
Chicago, IL | Reviewed on Nov 03, 2022
We had the most amazing trip to Chile (Santiago, Patagonia, Andes Mountains, Casablanca Valley, Valparaiso). Emi was SO helpful in the planning process. She listened to all of our desires and was always willing to make another change to the itinerary if we asked her to. And everything went very smoothly when we went on the trip. We absolutely loved Chilean Patagonia (stayed at Patagonia Camp which is the best place we will ever stay). Thanks to Emilce's communication she was able to hold a... Read more

We had the most amazing trip to Chile (Santiago, Patagonia, Andes Mountains, Casablanca Valley, Valparaiso). Emi was SO helpful in the planning process. She listened to all of our desires and was always willing to make another change to the itinerary if we asked her to. And everything went very smoothly when we went on the trip. We absolutely loved Chilean Patagonia (stayed at Patagonia Camp which is the best place we will ever stay). Thanks to Emilce's communication she was able to hold a room for us for a week while we confirmed our trip plans.

Before, during, and after the trip, I am impressed and amazed and how KimKim and Emilce helped us plan the perfect honeymoon. I honestly wasn't sure how I would feel about using a service like KimKim to plan our entire trip, and I couldn't feel better about it. We highlight recommend KimKim for your next trip.

We are so thankful for your Emilce!!!

Hotel Reviews
Patagonia Camp
Torres del Paine

BEST HOTEL WE WILL EVER STAY AT IN OUR LIVES! Every detail was perfect. They are so nice and the quality of our stay was amazing. If I could give more than 5 stars for a place to stay, this is the place. 10 stars out of 5. My wife and I were so sad to leave this magical place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cumbres Lastarria
Santiago

Great hotel in a good location! Go to Bocanuriz nearby for dinner. The quality of the room was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fauna Hotel
Valparaíso

Fantastic hotel in Valparaiso. Great location, very cool inside of the hotel, and the rooftop restaurant has a fantastic view and food was great (breakfast and lunch!).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascada de las Animas
San Alfonso

Great place! This was recommended to us by a coworker who stayed there 10 years ago. Really cool location in the Andes mountains, takes about 2 hours from Santiago airport to get there. It is definitely more remote. The staff was nice, but this was the place where we encountered the fewest amount of people who spoke english. Also, our perception is that this is a destination for local Chileans on the weekends. When we arrived Thursday night and had breakfast Friday morning, there was only one other group eating breakfast or had excursions planned that day. Then on Saturday and Sunday the place had lots of people. We always felt safe, but it's a big property so walking back at night was a little dark. Overall we enjoyed our stay, very unique and cool place that offers a lot!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Torres del Paine all inclusive - Activities menu provided by the hotel
Torres del Paine all inclusive - Activities menu provided by the hotel
Torres del Paine

10 stars out of 5, we are active and just loved every minute of Patagonia Camp with guided hikes, and the guides would bring tea and fruit and chocolate for when you got to the top of the hike. And you'd have beers/drinks/wine after the hikes in the parking lot. The coolest stay ever, everything about it.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic private city tour around Santiago de Chile - Half day
Panoramic private city tour around Santiago de Chile - Half day
Santiago

It was good, Orlando did a great job! I feel like Santiago doesn't have as much to see as I maybe thought, however it is a cool city with mountains surrounding it. Very scenic in terms of mountains.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Nov 04, 2022

Adam and Mary,

I want to thank you once again for trusting me to organize your honeymoon and I'm very pleased that you have a wonderful and once in living memory and experience during your trip to Chile ♥️♥️

I really hope to receive you on another occasion so you get to know the rest of South America!!
It was a pleasure to e-meet you! :)
Emi

Relaxing Trip in Southern Italy
Italy | Sep 29 - Oct 13, 2022

T
Teresa C.
Flatbush, NY | Reviewed on Nov 03, 2022
My husband and I enjoyed a very relaxing and wonderful 15 days trip in the Amalfi Coast and Sicily in early October.  We contacted Jessica, a travel specialist for Italy through kimkim.com.  Within a week of speaking to Jessica, she arranged a private tour for us and we were on a flight to Rome.   Jessica was very efficient responding to our requests or updating changes before and during our trip to Italy. From the airport pickup to each destination, our trip was seamless and relaxing.  We... Read more

My husband and I enjoyed a very relaxing and wonderful 15 days trip in the Amalfi Coast and Sicily in early October.  We contacted Jessica, a travel specialist for Italy through kimkim.com.  Within a week of speaking to Jessica, she arranged a private tour for us and we were on a flight to Rome.  

Jessica was very efficient responding to our requests or updating changes before and during our trip to Italy. From the airport pickup to each destination, our trip was seamless and relaxing.  We enjoyed the central location of all our hotels and B&Bs which allowed us to walk everywhere and enjoy excellent meals with locals.  All the tours arranged by Jessica were very enjoyable and interesting.  We learned so much about Italian and Sicilian history, culture and art through our excellent tour guides.  In particular, Tony gave us a wonderful tour of the Cathedral of Monreale and Marta gave an excellent tour of the Ancient Villa Romana del Casale.  Our drivers, Ciro, Stefano and Fabio are great drivers and are very friendly.  We also enjoy lots of free time exploring on our own, visiting small old fishing villages and swimming in the crystalline waters of the Tyrhennian and Ioninan Seas.  We have so many beautiful memories.

We can’t thank Jessica enough for this very enjoyable last minute trip and for frequently checking in with us to make sure our time in Italy was going smoothly and according to plan.  We would highly recommend her to anyone thinking about traveling to Italy.  

Hotel Review
Grand Hotel Royal Sorrento
Sorrento

Grand Hotel Royal, Sorrento is the best hotel from our Southern Italy trip. It is centrally located in Sorrento with many nice restaurants near by. This elegant 5 star hotel is located at the top of a cliff with an elevator to the beach. The view from the beautiful garden and our balcony were magnificent . The staff was great and breakfast was delicious! It's so enjoyable and relaxing staying at the Grand Hotel Royal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy
Limoncello Tour & Tasting
Limoncello Tour & Tasting
Amalfi Coast

The Limoncello Tour with Chef Fiore was lot of fun. The wonderful meal from his restaurant was so delicious and I learned many different ways using lemon in my cooking from this tour. Thank you Chef!

Quality of Experience
Food
Guides, Drivers and Staff
Ciro is an excellent and friendly driver. We enjoyed his service to the Amalfi Coast and Limoncello tour.
Transport
Day Trip to Monreale & Cefalù
Day Trip to Monreale & Cefalù
Italy

It's amazing seeing the beautiful mosaic Bible stories all around the Cathedral of Monreale. Thanks to our terrific tour guide Antonio who made this tour very interesting and enjoyable! We had a wonderful time walking through the lovely town of Cefalu with many interesting shops and we tasted the best warm meat and sausage rice ball there. It's so wonderful cooling off and swimming at the beautiful Cefalu sandy beach.

Quality of Experience
 Guided Tour of Villa Romana del Casale
Guided Tour of Villa Romana del Casale
Italy

Seeing the incredible story telling mosaics in the Villa Romana del Casale was very impressive. Our excellent tour guide, Marta made this tour very interesting and lively. The vivid depiction of the captured animals and ostrich being loaded into a boat was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Catania: Food & Folklore
Catania: Food & Folklore
Catania

Enjoyed the sounds, taste and color of this delicious fish market tasting tour. Giusi our tour guide is excellent and we enjoyed the delicious green drink and fried seafood from her restaurant. The tasting menu from other restaurant and cheese sampling were great too.

Quality of Experience
Guides, Drivers and Staff
Transport
w
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Nov 03, 2022

Dear Teresa, thank you very much for your review and the time you spent writing it. I'm glad to know you appreciated our services arranged in 1 week upon your arrival :)
I hope to see you soon! Arrivederci :)

Dream HoneymoOn 💕
Greece | Sep 8 - Sep 21, 2022

M
Megz W.
Overland, MO | Reviewed on Nov 02, 2022
Haiiiii Aggeliki! Apologies for the late response, October was cray, but here is our review/feedback as promised. As mentioned previously, all of our tours were fantastic! Everyone we encountered were soOoOo personable and helpful. It can be overwhelming when you’re visiting a new place so it was really refreshing to be welcomed by the locals! Thank you for being able to make last minute changes, such as adding on Naxos as well as the catamaran. We really appreciate you for taking care of... Read more

Haiiiii Aggeliki! Apologies for the late response, October was cray, but here is our review/feedback as promised. As mentioned previously, all of our tours were fantastic! Everyone we encountered were soOoOo personable and helpful. It can be overwhelming when you’re visiting a new place so it was really refreshing to be welcomed by the locals! Thank you for being able to make last minute changes, such as adding on Naxos as well as the catamaran. We really appreciate you for taking care of pretty much everythaaaaang for us as it made our trip that much more smoOth sailing. Pun intended! We got to practice our Greek, hehe, you would’ve been so proud, lol!! As stated multiple times in our group chat, you’re amazeballs, and we love your personality! KimKim was so worth it because of you!! The only thing that would’ve made it better is if we all got wine together, hahaha!!! Thanks again for being SO patient with us. All the best! ~ Μεγζ και Πατρικιε <3

Hotel Reviews
Urban Frame Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aeolos Resort Mykonos
Mykonos / Chora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxus VIP Suites
Oia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Asma Suites
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Round Ferry Tickets between Naxos & Mykonos
Round Ferry Tickets between Naxos & Mykonos
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Following Ariadne’s path in Naxos  (Wine, Spirits & Olive Oil Tasting)
Following Ariadne’s path in Naxos (Wine, Spirits & Olive Oil Tasting)
Greece
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Catamaran Sunset Cruise
Catamaran Sunset Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
We guide you in the Past 2023
We guide you in the Past 2023
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Nov 03, 2022
Μεγζ & Πατρίκιε! You are such a wonderful couple! It was amazing and enjoyable talking to you and assisting you with your trip. You guys are so fun!
Your level in the Greek language is astonishing! I was surprised multiple times and couldn't catch up with how fast you learn! LOL!
Next time you visit we will arrange to drink that glass of wine and raise our glasses and say Στην υγειά μας! :D
Thank you so much for trusting kimkim, my team, and me with your honeymoon in Greece. It was amazing...
Read more

Μεγζ & Πατρίκιε!

You are such a wonderful couple! It was amazing and enjoyable talking to you and assisting you with your trip. You guys are so fun!
Your level in the Greek language is astonishing! I was surprised multiple times and couldn't catch up with how fast you learn! LOL!
Next time you visit we will arrange to drink that glass of wine and raise our glasses and say Στην υγειά μας! :D
Thank you so much for trusting kimkim, my team, and me with your honeymoon in Greece. It was amazing assisting you and I would honestly love to assist you again in the future when you decide to visit Greece again and see some other amazing parts of the country. :)
Until then, take care and ALWAYS have fun!

My best wishes,
Αγγελική <3

Iceland Road Warriors
Iceland | Oct 22 - Oct 31, 2022

B
Barry G.
Dublin, CA | Reviewed on Nov 02, 2022
Overall, the planning and support by Eva of Iceland Untouched was terrific. We had a small hiccup in that the airport transfer for one of two couples on arrival never showed due to a travel agent miscommunication, but was remedied quickly. If there were any complaints, I would say there was very little down time. We were constantly moving in a hurry to keep on schedule. Because the days were planned around our ability to stay in certain hotels, when one hotel was unavailable, the driving went... Read more

Overall, the planning and support by Eva of Iceland Untouched was terrific. We had a small hiccup in that the airport transfer for one of two couples on arrival never showed due to a travel agent miscommunication, but was remedied quickly. If there were any complaints, I would say there was very little down time. We were constantly moving in a hurry to keep on schedule. Because the days were planned around our ability to stay in certain hotels, when one hotel was unavailable, the driving went from 4 hs to 5 1/2 hrs on one day, which was very difficult.

Generally, our guides were excellent, except for one: Ricky, of Glacier Adventures, for our Ice Cave Expedition. He was always in a hurry (our hike from the van to the cave was done at a far faster than needed or normal pace) and he was void of personality. We were the last ones to check in at the facility because we had a 1 1/2 hour drive under normal conditions, but because of the hotel change, we had to leave the hotel well before sunrise and travel on icy roads, which slowed us down considerably. When we were boarding the van to depart Base Camp for the cave, my wife asked if she had time to use the restroom before departure. Ricky appeared irritated and anxious to leave. His response was ok, but there's always the river. My wife, sensing his desire to be on the road, climbed aboard. The ensuing expedition was not very comfortable for her.

If we were to do it again, we would work to limit the amount of driving and build in time each day for some relaxation, instead of always being in a rush.

Local specialist: Eva Sigurðardóttir

Worth all the stars I can give!
Greece | Oct 7 - Oct 24, 2022

Wendy
Wendy M.
Orinda, CA | Reviewed on Nov 02, 2022
Chris and his travel agency are worth all the stars I can give. =) Initially I wasn't sure about using an agency, even one for independent travellers, because I like to be off the beaten path and have flexibility. However, Chris immediately understood what we were looking for (an educational gap year experience for my son - so not exactly a vacation, but not business either.) He was incredibly responsive, asked great questions, and listened to what I had in mind, which ultimately resulted... Read more

Chris and his travel agency are worth all the stars I can give. =) Initially I wasn't sure about using an agency, even one for independent travellers, because I like to be off the beaten path and have flexibility. However, Chris immediately understood what we were looking for (an educational gap year experience for my son - so not exactly a vacation, but not business either.) He was incredibly responsive, asked great questions, and listened to what I had in mind, which ultimately resulted in a trip plan much better than I could have done on my own. Moreover, it wasn't until we actually got to Greece that I understood the true value of working with Chris and kimkim. On our second day in Athens, my son got a skin rash and he was in quite a lot of pain. Not only did the staff at Sweet Home Hotel help me find medical assistance (including a pediatrician who made a house call to the hotel at 11 PM!), Chris was available as well, helping us find a pharmacy, rearrange plans as needed, and just generally providing support. As our trip progressed, there were very few hiccups, and those that did occur were either remedied quickly (or adjusted to something even better). I could not be happier with the service, and I recommend kimkim in general - and Chris in particular - to anyone looking for a bespoke travel experience.

Hotel Reviews
Sweet Home Hotel
Athens

The penthouse suite was amazing, the unlimited buffet breakfast was delicious, but what really made this place stand out was the truly warm and welcoming atmosphere on the part of everyone we encountered. The owners went above and beyond to help when my son got sick, including finding a doctor to make a house call at 11 PM at night! Staying here really did feel like a home away from home!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ippokampos Beachfront Hotel
Naxos

We liked this hotel and the view from the room was amazing. Just a note that the photos make the rooms appear larger than they are - not a complaint, but I wish I had noted the actual square footage of the room rather than just looked at the pictures. I'd still stay here again, but perhaps choose a larger room for three people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Manos Small World Santorini
Santorini island

There was a bit of confusion with the room we had booked at first, but the manager not only quickly remedied the situation, he found us a room that was even better than the one we had originally selected. The location is perfect and the view of the caldera is incomparable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Acropolis Guided Tour
Acropolis Guided Tour
Athens

The guide was incredibly knowledgeable, patient with my son, and really made us feel as if we were getting an insider experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Full-Day Trip to Delphi
Private Full-Day Trip to Delphi
Athens

The driver was the best part of the trip! He was patient with my son (who was a bit sick), was very knowledgeable about the area, and flexible with respect to side trips. The guide was excellent also - my only recommendation is for the guide to clarify with the driver exactly where and when we would be picked up after the tour. But overall a fantastic trip.

Quality of Experience
Guides, Drivers and Staff
Transport
A journey through Naxian Tastes
A journey through Naxian Tastes
Naxos

This was, hands down, one of the best and most memorable experiences of the entire trip. Our guide was amazing - she was a 4th generation Naxos resident, spoke English perfectly, and we really got a sense of the place through both the food and her insights. Very highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Wine Roads
Santorini Wine Roads
Santorini

I'm glad we went - it was nice to try the variety of grapes used to produce Santorini wines - but the tour was very much oriented toward those who don't know much (or really anything) about wine. That said, the guide was good - I just wish I had known in advance that it was geared toward novices - I would have chosen a different tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Nov 02, 2022
Dear Wendy, What a pleasure it was to plan this amazing family trip for you, Ed & James! Thank you very much for your kind words, I am humbled! Most of all I am happy that James had a great time and that everything worked out smoothly whenever we had any hiccups. I hope that the memories from your trip keep you company in your everyday life and that you have a lot of stories and photos to share with your friends and family!
Looking forward to plan the next adventure with you, and this time...
Read more

Dear Wendy,

What a pleasure it was to plan this amazing family trip for you, Ed & James! Thank you very much for your kind words, I am humbled!

Most of all I am happy that James had a great time and that everything worked out smoothly whenever we had any hiccups. I hope that the memories from your trip keep you company in your everyday life and that you have a lot of stories and photos to share with your friends and family!
Looking forward to plan the next adventure with you, and this time to get to meet all of you in person as well, it will be a pleasure and honor!

Have a wonderful and happy holiday season!

Warm regards,
Chris

Exploring Portugal
Portugal | Oct 25 - Oct 31, 2022

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Melody B.
Waitsfield, VT | Reviewed on Nov 02, 2022
Hi Marta, Thank you so much for our vacation. It was outstanding. Anne Lynne and I appreciated every detail, and wouldn’t change a thing. Everything flowed so smoothly, thanks to you, which is no small feat when traveling ! We enjoyed a perfect mix of nature, culture, history, art, hiking and exploring, food and wine, music and adventure. The iPhone app you provided was terrific, making communication and logistics seamless. Our guides informative, professional and really interesting. We... Read more

Hi Marta, Thank you so much for our vacation. It was outstanding. Anne Lynne and I appreciated every detail, and wouldn’t change a thing. Everything flowed so smoothly, thanks to you, which is no small feat when traveling ! We enjoyed a perfect mix of nature, culture, history, art, hiking and exploring, food and wine, music and adventure. The iPhone app you provided was terrific, making communication and logistics seamless. Our guides informative, professional and really interesting. We will certainly use kimkim again and recommend it to friends and family too. Very best, Melody

Hotel Review
Vincci Baixa
Lisbon
Authenticity & Character
Location
Central
Staff
Cleanliness & Comfort
Activity Review
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Guide was perfect. Hike, picnic, history, nature excellent

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 02, 2022

Hi Mel and Anne Lynne, thank you a million for taking the time to post the review. It was a pleasure to organize all the details for your trip, so you could enjoy the big array of experiences Portugal has to offer in the time you had there. I would be very happy to help you with future trips to Portugal and Spain, and I will make sure the guides know how much you enjoyed your time :) All my best, Marta

We highly recommend this company. Everything ...
Morocco | Oct 20 - Oct 26, 2022

Kai
Kai K.
Whitehall Township, PA | Reviewed on Nov 02, 2022
We highly recommend this company. Everything we arranged for our trip to Morocco with the Kim Kim team went smoothly. We appreciated the flexibility to add our own input.
Our guide Ali Moujan made everything even more perfect. He was a superb guide! We so highly recommend him. Always prompt, always happy and so very knowledgeable about his country. He could not do enough for us, we actually felt like a friendship was formed and we will miss him.
Read more

We highly recommend this company. Everything we arranged for our trip to Morocco with the Kim Kim team went smoothly. We appreciated the flexibility to add our own input.
Our guide Ali Moujan made everything even more perfect. He was a superb guide! We so highly recommend him. Always prompt, always happy and so very knowledgeable about his country. He could not do enough for us, we actually felt like a friendship was formed and we will miss him.

Hotel Reviews
Riad Hicham
Chefchaouen

Everything was perfect about this Riad. The location was just what we wanted, in the heart of the Medina. The service could not have been better. The people friendly and helpful.

Authenticity & Character
The breakfasts were typical Moroccan which is what we wanted.
Location
In the heart of the Medina
Staff
We enjoyed talking with the staff who could not do enough to make us happy.
Cleanliness & Comfort
Perfectly clean .
Riad El Amine Fès
Fes

This was the most beautiful Riad we stayed in. It looked as though it had once been a Palace. It deserves its 5 stars. Our room was a dream and like an apartment. Our bed could have fit a dozen. The staff were more than helpful and very friendly. We highly recommend.

Authenticity & Character
From entering the lobby to our room all was beautiful.
Location
It seemed on the edge but actually was right near the Medina which is where we like to be.
Staff
They were so accommodating. We ate on the rooftop and they were happy to create a vegetarian menu for us.
Cleanliness & Comfort
The bed was amazing in size and the sheets were dreamy. The shower had ample hot water and supplies were plentiful . The breakfasts were perfect.
Local specialist: Megan Lower

ALMOST STRAINED AT THE TRAIN STATION
Peru | Oct 27 - Nov 1, 2022

Y
Youngsoo R.
Los Altos, CA | Reviewed on Nov 02, 2022
Everything was good except the driver who drove me and other 8 passengers . First the driver didn't wait us at the train station with our names flags. I had to call Dario for assistance. It was a TERRIBLE ARRANGEMENT every passengers felt. We all felt being SYSTEMATICALLY AND INTENTIONALLY CHEATED, almost ! Then he refused to take us back to our hotel. He didn't speak English, or pretend he doesn't know any phone number to call. What a lie. How he knew we were waiting for being picked up... Read more

Everything was good except the driver who drove me and other 8 passengers . First the driver didn't wait us at the train station with our names flags. I had to call Dario for assistance. It was a TERRIBLE ARRANGEMENT every passengers felt. We all felt being SYSTEMATICALLY AND INTENTIONALLY CHEATED, almost !

Then he refused to take us back to our hotel. He didn't speak English, or pretend he doesn't know any phone number to call. What a lie. How he knew we were waiting for being picked up at the train station !! We had to insist to bring us to the hotel and SIT in the van for 10 minutes. Finally he drove me to my hotel. He knew which Marriott ( out of three in Cusco) he supposed to go ? He knew it to begin with !!

I am SERIOUSLY worry about other passenger ( all young girls from Denmark). I have considered to call the local police.

Kimkim is ultimately responsible for my case at least. I will post this experience to public to aware !!

Hotel Reviews
Palacio del Inka Cusco
Cusco

Wonderful place and wonderful staff

Authenticity & Character
Location
Conveniently licaat near tge center of Cusco
Staff
Cleanliness & Comfort
Camping
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shared Classic Inca Trail 1/4 w/ extra Porter Service
Shared Classic Inca Trail 1/4 w/ extra Porter Service
Peru
Quality of Experience
Food
Wonderful
Guides, Drivers and Staff
I thought Dario was my guide. Roberto was ok but I don't like to being switched to ther guide without any prior notice
Transport
Shared Classic Inca Trail 2/4
Shared Classic Inca Trail 2/4
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Classic Inca Trail 3/4
Shared Classic Inca Trail 3/4
Peru
Quality of Experience
Food
Guides, Drivers and Staff
T
Transport
Shared Classic Inca Trail 4/4: Machu Picchu & Return to Cusco
Shared Classic Inca Trail 4/4: Machu Picchu & Return to Cusco
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Nov 12, 2022

Hi Youngsoo,
Thank you very much for your comment, this helps us to improve our services. Once again, we apologize for the unpleasant experience you had with your transfer, we’re certain that with the private transfers we’ll include from now, this won’t happen again. Even so, we’re very glad to know that you had a good experience with your hotel and during the trek (Guides, food and the rest of the transfers). We’re very happy that at the end when we had communication you accepted our sincere apologies.
Best regards.
Liz.

We had the most wonderful time in Morocco. Sh...
Morocco | Oct 21 - Oct 31, 2022

Mark
Mark K.
Highlands Ranch, CO | Reviewed on Nov 02, 2022

We had the most wonderful time in Morocco. Sharon was amazing in her responsiveness and helpfulness during the planning process. And we can’t say enough about our driver/ guide extraordinaire, Amnay.
Amnay was a joy to be with, incredibly helpful in showing us his Morocco, and we appreciated all he did for us during our adventures.

We would highly recommend Morocco Immersions and Kim Kim!

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Nov 03, 2022

Hi Mark,

Thank you for the great review. We are so happy to hear that you had a great time with Amnay, our "rock star" tour manager (literally and figuratively). I agree with you that he is a joy to be with and he is a great ambassador to our beautiful country!

Thanks for trusting us with your trip! Take care and keep in touch!
Sharon, Amnay, and the rest of the Morocco Immersion family

8 Day Complete Excursion
Iceland | Oct 1 - Oct 9, 2022

D
Daniel W.
Randolph, NJ | Reviewed on Nov 01, 2022
I was a bit skeptical with using a professional because I have always booked my own trips, but I will say that it was 100% worth giving up the reigns with Emanuela. She took just a few tidbits of what I was looking for and was able to deliver really the perfect trip. There were so many examples of places that I would have missed seeing because they were tucked away off the main road. Emanuela provided a very detailed, but simplified itinerary that I was able to follow without any issues.... Read more

I was a bit skeptical with using a professional because I have always booked my own trips, but I will say that it was 100% worth giving up the reigns with Emanuela. She took just a few tidbits of what I was looking for and was able to deliver really the perfect trip. There were so many examples of places that I would have missed seeing because they were tucked away off the main road. Emanuela provided a very detailed, but simplified itinerary that I was able to follow without any issues. Thank you Emanuela, I hope to have another trip in the future!

**If you usually book your own trips like I do, I would suggest for Iceland that you avoid that. I met people who were "doing their own thing" and so many of them seemed a bit lost and missed the off-the-beaten path sights. For Iceland specifically, I'd highly recommend using a local professional like Emanuela.

Activity Review
The Secret Lagoon
The Secret Lagoon
Iceland
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Nov 02, 2022

Hi Daniel,
thank you for your beautiful review and your super kind words.
It was a pleasure and very funny to stay in touch while you were traveling and enjoying Iceland. I am very happy you made the most out of your time here and you managed to see all the great spots that were on your detailed trip plan.

Thank you again for having booked your trip with me and for the trust.

Emanuela

I only requested a ballon ride in Loire Valle...
France | Oct 24 - Oct 31, 2022

Alex
Alex G.
Jollyville, TX | Reviewed on Nov 01, 2022
I only requested a ballon ride in Loire Valley, going to three cities in France for 8 days, traveling by train between cities, with the final stop in Paris. The local specialist set up the rest. We had many excursion experiences with locals. Hotels were always within walking distance to everything. We enjoyed all, especially the surprising and amazing dinner river cruise, at night, in Paris, on the last day. Read more

I only requested a ballon ride in Loire Valley, going to three cities in France for 8 days, traveling by train between cities, with the final stop in Paris. The local specialist set up the rest. We had many excursion experiences with locals. Hotels were always within walking distance to everything. We enjoyed all, especially the surprising and amazing dinner river cruise, at night, in Paris, on the last day.

Hotel Reviews
Hôtel Baume
Paris

This hotel was in a lively area. Concierge was very helpful and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Manoir Saint Thomas
Amboise

This place was within a block of everything. Loved it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Victor Louis
Bordeaux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms had very musty, overpowering scent that stopped up or heads. We were in two rooms, bottom floor, and the interior was worse, regarding the moldy smell. But that was our only complaint.
Activity Reviews
Paris Dinner Cruise
Paris Dinner Cruise
Paris

The perfect way to cap off your stay in Paris. On a previous trip, I did a river cruise, without dinner, and there’s no comparison.

Quality of Experience
Food
Hot Air Balloon Ride in the Loire Valley
Hot Air Balloon Ride in the Loire Valley
France
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France
DU A Day in Le Marais: Cheese Shop, Museums, & Market
DU A Day in Le Marais: Cheese Shop, Museums, & Market
Paris
Free Day in Bordeaux
Free Day in Bordeaux
Bordeaux
Loire Valley: Châteaux de Chambord & Chenonceau guided tour & Wine tasting
Loire Valley: Châteaux de Chambord & Chenonceau guided tour & Wine tasting
France
Quality of Experience
Guides, Drivers and Staff
Transport
Bordeaux gourmet & wine experience with a local
Bordeaux gourmet & wine experience with a local
Bordeaux
Quality of Experience
Guides, Drivers and Staff
Local specialist: Ambre-Marie Miailhes
Ambre-Marie
Ambre-Marie Miailhes
Local specialist in Marseille | Replied on Nov 02, 2022
Bonjour Alex, Thank you very much for your feedback! Working with local suppliers and charming accommodations partners is important to us so that our travelers can really experience the french Art de Vivre!
I'm glad to read that you appreciate your personalized itinerary through Bordeaux and its wine region, or with breathtaking sceneries in the Loire Valley (and there is no better way to admire them than from a hot air balloon!). I can guess that spending family quality time in Paris to...
Read more

Bonjour Alex,

Thank you very much for your feedback!

Working with local suppliers and charming accommodations partners is important to us so that our travelers can really experience the french Art de Vivre!
I'm glad to read that you appreciate your personalized itinerary through Bordeaux and its wine region, or with breathtaking sceneries in the Loire Valley (and there is no better way to admire them than from a hot air balloon!). I can guess that spending family quality time in Paris to end the journey was a pleasure! :)

Do not hesitate to contact us again if you wish to discover other beautiful French regions and why not recommend us to your friends and family.

Kind regards,
Ambre

Overall, I really enjoyed my visit to Indones...
Indonesia | Oct 10 - Oct 25, 2022

J
Jane T.
Kensington, NY | Reviewed on Nov 01, 2022
Overall, I really enjoyed my visit to Indonesia. Being a first time visitor, I thought I saw a good intersection of the country. My favorite places were the jungles of Sumatra, seeing the volcanoes around Mt. Bromo and just relaxing at the beach. What I would improve is some of the sequencing. The first half of the trip was pretty aggressive, with early wake ups at 1-3AM to get a sunrise. With varying weather conditions, some of this was less than ideal. I also had some flight... Read more

Overall, I really enjoyed my visit to Indonesia. Being a first time visitor, I thought I saw a good intersection of the country. My favorite places were the jungles of Sumatra, seeing the volcanoes around Mt. Bromo and just relaxing at the beach.

What I would improve is some of the sequencing. The first half of the trip was pretty aggressive, with early wake ups at 1-3AM to get a sunrise. With varying weather conditions, some of this was less than ideal. I also had some flight cancellations causing a lot of last minute running around. Marc was great at changing the schedule for the latter half of the trip to accomodate though.

In addition, some hotels although listed as 4 star, were definitely not as great. Definitely do your research if you're looking for better accommodations.

Hotel Reviews
Bangsring Breeze
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ecolodge Bukit Lawang
Bukit Lawang

Great experience and food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
FM7 Resort Hotel Jakarta
Tangerang, Banten

The hotel had a lot of guests that were knocking on people's doors late in the night. The food was sub-par with no real Indonesian food in the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
Yogyakarta

Food at breakfast was great. The location was also great, however the hotel quality was lacking. The couches were stained and the bathroom had a lot of black grout.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plataran Bromo
Wonokitri

Loved this hotel. The overall space was beautiful. Service was incredible and it was easy to arrange services.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mimpi Resort Menjangan - CHSE Certified
Pejarakan

I loved Mimpi. The rooms were really unique. The food was great and the location for snorkeling was also amazing.

The Sun of Granary
Gianyar – Bali

I had an ant infestation in this hotel and had to get things cleaned and my room moved. It was also off of Ubud center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Joya Biu Biu Resort
Jimbaran

Overall great stay. The food was catered to more of a western audience though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike to the Top of Mount Ijen Volcano
Hike to the Top of Mount Ijen Volcano
Indonesia

Got rained out although we hiked to the top. It was the right decision to turn around, but a bit of a shame.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling around Menjangan Island
Snorkeling around Menjangan Island
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Ubud
Transfer to Ubud
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Ubud, Bali
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jungle Exploration & Adventure Day - Meet the Orangutans
Jungle Exploration & Adventure Day - Meet the Orangutans
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Borobudur Temple
Visit Borobudur Temple
Yogyakarta

Couldn't go to the top. I wish we knew this ahead of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Prambanan Temple Complex
Visit Prambanan Temple Complex
Yogyakarta

Couldn't go to the top, I wish I knew this ahead of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Adventure at Mount Bromo
Sunrise Adventure at Mount Bromo
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 21, 2022

Dear Jane,

Thank you for your feedback; the first part of the trip could indeed be a bit strong due to the times and early mornings; I do hope it was worth the experience and glad that you could also rest at the end of the beachside.

Best,
Marc

VISIT CROATIA and Let Nikola Plan it
Croatia | Oct 22 - Oct 29, 2022

S
Sara R.
Haverhill, MA | Reviewed on Nov 01, 2022
Croatia is awesome and I would go back, my whole family would, tomorrow. The people, the history, the blue sea, the wine, the food, all of it made this the best trip we have ever taken. None of this would have been possible without Nikola. He was there for me every step of the way as we planned this, as we changed our minds about things, and every night made sure we were all set. I cannot sing his praises enough. Everything was perfect- the guides, the transportation, the hotels. Having a... Read more

Croatia is awesome and I would go back, my whole family would, tomorrow. The people, the history, the blue sea, the wine, the food, all of it made this the best trip we have ever taken. None of this would have been possible without Nikola. He was there for me every step of the way as we planned this, as we changed our minds about things, and every night made sure we were all set. I cannot sing his praises enough. Everything was perfect- the guides, the transportation, the hotels. Having a private lunch in the 350-year-old wine cellar in Hvar was the most amazing thing as was our guide for that day Ggor. All of the guides- Ivana, Ggor, Nikki, Marianna were perfect as were our drivers. I highly recommend using Nikola- can't say enough great things about him and this trip

Hotel Reviews
Heritage Hotel Santa Lucia
Split

Hotel is beautiful and the staff is great. We had two rooms that share a terrace that was perfect for our family. Will be back

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bellevue Dubrovnik
Dubrovnik

Beautiful hotel, great staff, awesome spa, breakfast. Wish it had a shuttle to the old city

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Trip to Krka National Park & Šibenik
Private Day Trip to Krka National Park & Šibenik
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Day Trip from Split
Hvar Day Trip from Split
Croatia

Visiting Ggor's wine cellar, the lunch, the small towns

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Nikki was great- very informative and it helped my son that she was involved in Game of Thrones filming

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

So informative- Ivana was awesome

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić

Emanuela was incredibly responsive and answer...
Iceland | Oct 14 - Oct 21, 2022

Ian
Ian M.
Evans, GA | Reviewed on Nov 01, 2022

Emanuela was incredibly responsive and answered all my questions. There were some great recommendations that we checked out and found some of our own…definitely include the “Icelandic Phallological Museum” for places to see on Reykjavik 😁

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Nov 02, 2022

Hi Ian,
so happy to hear you had a wonderful time in Iceland and you enjoyed my recommendations.

All the best to both of you and come back soon!
Emanuela

Amazing trip in Vietnam
Vietnam | Oct 19 - Oct 31, 2022

C
Chaido S.
Greece | Reviewed on Nov 01, 2022
We had a blast on our trip in Vietnam. Camilla was very helpful with the overall planning and the local agency she linked us with in Vietnam was perfect! Read more

We had a blast on our trip in Vietnam. Camilla was very helpful with the overall planning and the local agency she linked us with in Vietnam was perfect!

Hotel Reviews
Hoang Ngan hotel
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swan Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kim An Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi goodmorning tour - Free  at your leisure in Hanoi
Hanoi goodmorning tour - Free at your leisure in Hanoi
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Nov 07, 2022

Dear Chaido,

Many thanks for your booking with us and our team very happy to hear that you had a wonderfull trip. We hope you can comeback Vietnam soon and we can organise another trip for you.

Best regards,
Camellia

Bolivia and Chile…..We have left with fond memories……
Bolivia | Oct 12 - Oct 23, 2022

E
Elba T.
United Kingdom | Reviewed on Nov 01, 2022
The organisation of our trip was exceptional. Tomas met us on the first day to go over our itinerary which gave us peace of mind. All the drivers throughout our trip were on time and courteous. We highly recommend David Quecana. He met us in La Paz and remained with us for the trip to Lake Titicaca and the Island of the Sun. David was knowledgeable, attentive and went out of his way to ensure that we enjoyed our time in his lovely country. Our tour guide from Sucre to Uyuni multi tasked he... Read more

The organisation of our trip was exceptional. Tomas met us on the first day to go over our itinerary which gave us peace of mind. All the drivers throughout our trip were on time and courteous. We highly recommend David Quecana. He met us in La Paz and remained with us for the trip to Lake Titicaca and the Island of the Sun. David was knowledgeable, attentive and went out of his way to ensure that we enjoyed our time in his lovely country. Our tour guide from Sucre to Uyuni multi tasked he was our driver plus the guide. Wilfredo thank you for the information provided and safe driving. Ready to answer our questions and again very attentive. Finally to the highlight of our trip, Uyuni Salt Flats. Alvaro Oropeza was fantastic. He and his driver were amazing. Besides driving, the driver cooked and with help from Alvaro set up the lunch and the surprise bubbles and nibbles for the sunset. A wonderful experience. Alvaro thank you so much for making the time in Uyuni and the Eduardo Avaroa National reserve extra special and for helping us create fond memories. A big thank you also for helping us through customs crossing the border into Chile. Kimkim thank you. This is our second trip with you. Your attention to detail was excellent.

Activity Review
Explore the amazing Uyuni Salt Flats
Explore the amazing Uyuni Salt Flats
Bolivia

Please see main review.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Milenka Omireis
Milenka
Milenka Omireis
Local specialist in La Paz - Bolivia | Replied on Nov 02, 2022

Hola Elba,
In name of the team, we want to thank you very much for your words, this makes us feel more committed to keep doing our best and continue working on what we love. I hope ñatter in the future, you can visit us again :)

10 Day Vietnam Tour with Realistic Asia (booked thru KimKim)
Vietnam | Oct 21 - Oct 30, 2022

Amy
Amy L.
Quincy, MA | Reviewed on Oct 31, 2022
We booked a 10 day tour with Realistic Asia thru KimKim. We are two travelers from the US and neither of us had been to Vietnam before. Long was our local specialist and after a little back and forth we landed on an itinerary that fit our travel needs perfectly. We wanted some guided tours but also plenty of free time to explore on our own. We wanted the comfort of knowing we had in-country transportation assistance, guides to ask questions of, and all the logistics planned for us.... Read more

We booked a 10 day tour with Realistic Asia thru KimKim. We are two travelers from the US and neither of us had been to Vietnam before. Long was our local specialist and after a little back and forth we landed on an itinerary that fit our travel needs perfectly. We wanted some guided tours but also plenty of free time to explore on our own. We wanted the comfort of knowing we had in-country transportation assistance, guides to ask questions of, and all the logistics planned for us. Everything worked out very smoothly, no hiccups!

Our local guides and drivers, Quyen in Hanoi and Tony in Hoi An, were excellent! They were so dependable, knowledgeable, and fun to spend time with. We would never have learned so much about the country had we not traveled around with the local guides.

Some highlights were the Ba Vi Eco Tour, our 2-day Ha Long Bay cruise, bike riding in Hoi An, and the Vespa city tour with Navi from Female Vespa City Tours in Ho Chi Minh City. We also enjoyed all of the street food and bia (beer) we sampled! A truly memorable trip.

I wasn't sure how booking thru KimKim would go. We are so happy with our experience with KimKim, Realistic Asia and the support from Long, and all the guides and people of Vietnam we met along the way.

Hotel Reviews
La Sinfonía del Rey Hotel & Spa
Hanoi

Great location near Hoàn Kiếm Lake. Easy to walk to many coffee shops and street food vendors. The rooftop bar at the hotel is also a great spot for a drink with a view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Era Cruises
Hai Ba Trung Dist., Hanoi

The cabins were very grand - we had a terrace double suite. The staff on board were incredibly kind and accommodating (despite some very difficult guests on board). The food was delicious, and views couldn't be beat!

Authenticity & Character
Location
Staff
We loved Lee (the cruise director) and some of the other more junior staff. They were eager to learn about what brought us to Vietnam and tell us a little bit about themselves and the area.
Cleanliness & Comfort
Le Pavillon Hoi An Luxury Resort & Spa

The hotel was very nice, I just wish it was slightly closer to downtown. There were not many other guests staying when we were, so it seemed like we had the place to ourselves!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cochin Zen Hotel

Very good location downtown. Room was quite small, but that is ok since we didn't spend much time at the hotel. The rooftop bar was lovely!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Highlights of Ho Chi Minh By Vintage Vespa
Explore the Highlights of Ho Chi Minh By Vintage Vespa
Ho Chi Minh City

Navi our guide was excellent! So fun to end the trip with a motorbike tour since we had been surrounded by them for days! We enjoyed getting to see a residential neighborhood and got to walk around a typical apartment building. Also enjoyed our coffee stop and lunch. Navi shared so much information with us about the city and Vietnam and it was great to talk with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

This tour was a great way to get into the countryside and see how Vietnamese in more rural areas live. I will never think about soy milk and tofu production or conical hat making without thinking of the women we met in the village. Some of the stops could have been eliminated or shortened, but all in all it was a great day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boarding cruise in Ha Long Bay
Boarding cruise in Ha Long Bay
Ha Long Bay

Once in a lifetime experience! I had read some negative reviews about other cruise lines so didn't know what to expect but Era was wonderful! Truely amazing views - don't miss the kayaking or cave tour. The staff on board couldn't have been more gracious and friendly.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Nov 02, 2022

Dear Amy,
Thank you so much for such a detailed review. We are so happy to know that you enjoyed your trip to our beautiful country. Thank you so much for choosing us for this trip to Vietnam!
Once again, thank you for your feedback. Our team really appreciates it.
Wish you all the best and hope to welcome you again in the future!
Long

Unfortunately it will be the last time using ...
Ireland | Sep 26 - Oct 10, 2022

H
hanoch f.
Israel | Reviewed on Oct 31, 2022
Unfortunately it will be the last time using your platform.
All the communication with dean from Ireland hike and bike was disaster from all aspects - service was poor and delay of answers
The willing to understand our needs and the trip plan was poor.
After getting to Ireland we decided to leave after 5 days
His manager contact us and he was very nice and help us to get refund for part of the trip.
Last time we use your services kimkim cause platform that their agents ruin our trip is now...
Read more

Unfortunately it will be the last time using your platform.
All the communication with dean from Ireland hike and bike was disaster from all aspects - service was poor and delay of answers
The willing to understand our needs and the trip plan was poor.
After getting to Ireland we decided to leave after 5 days
His manager contact us and he was very nice and help us to get refund for part of the trip.
Last time we use your services kimkim cause platform that their agents ruin our trip is now worth using anymore.

Activity Review
Book of Kells and Trinity Campus Tour
Book of Kells and Trinity Campus Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dean Garrison

A dream trip indeed
Morocco | Oct 23 - Oct 31, 2022

Júlia
Júlia V.
Jordan | Reviewed on Oct 31, 2022
The trip was wonderful, I have nothing bad to say! All the hotels and activities were booked accordingly and the itinerary was perfect. Our driver, Karim, was absolutely lovely, he picked us up from the airport and was with is the entire trip. He was knowledgeable and was beyond friendly. All guides and hotel staff were friendly and understanding. I would recommend kimkim, Abdellah and Karim in a heartbeat for anyone Read more

The trip was wonderful, I have nothing bad to say! All the hotels and activities were booked accordingly and the itinerary was perfect. Our driver, Karim, was absolutely lovely, he picked us up from the airport and was with is the entire trip. He was knowledgeable and was beyond friendly. All guides and hotel staff were friendly and understanding. I would recommend kimkim, Abdellah and Karim in a heartbeat for anyone

Hotel Review
Tiziri Luxury Camp
Merzouga

This was the most amazing thing experience I could have asked for. We did a camel ride tour and then we were surprised by the most amazing camp setting. The tents are big, clean, organized and have all amenities necessary!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Tour of Marrakech, the "Red City"
Private Tour of Marrakech, the "Red City"
Marrakesh

Hanan was such a good guide. She was super friendly and took us to so many good places. She was super knowledgeable and gave so many good pieces of information

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 02, 2022

Hi Júlia,

Thank you for devoting some time to write about your recent journey with us.

We really delighted to hear that you had a positive experience with our company and you were satisfied with our work. Our entire team is committed to providing high-quality services for our guests and making their trips unforgettable. I'll make sure to share your awesome review with my colleagues to ensure we continue to improve on delivering exceptional services.

Thank you again and we look forward to welcoming you back soon.

Best,
Abdel

The trip was excellent. The planning was smart.
Indonesia | Oct 10 - Oct 24, 2022

A
Avi S.
Cupertino, CA | Reviewed on Oct 31, 2022
The trip was excellent. The planning was smart and thoughtful. Marc suggested traveling to Sumatra which was a good call. He suggested doing the activities in the first part of the trip and allowing for some days to rest at the end. He was right. We needed to rest on the last day after all the interesting activities that we experienced along the way.
Marc booked us into great hotels and planned an interesting trip that included Urang Utan watching in Sumatra, Volcano climbing in Java,...
Read more

The trip was excellent. The planning was smart and thoughtful. Marc suggested traveling to Sumatra which was a good call. He suggested doing the activities in the first part of the trip and allowing for some days to rest at the end. He was right. We needed to rest on the last day after all the interesting activities that we experienced along the way.
Marc booked us into great hotels and planned an interesting trip that included Urang Utan watching in Sumatra, Volcano climbing in Java, visiting Unesco world heritage temples, snorkeling, and learning how villagers in Bali live.
The teams on the ground were punctual and reliable. They showed up on time

Marc was flexible and helped us reschedule the trip due to a family emergency two months prior to our departure. He also helped us deal with a last-minute cancelation of an internal flight by adjusting the schedule and hotel reservations.

I recommend Kimkim and Marc, the local agent in Indonesia. I would use Kimkim as my trip planning platform in the future.

Hotel Reviews
Ecolodge Bukit Lawang
Bukit Lawang

Nice hotel next to the jungle.

Authenticity & Character
The hotel rooms were comfortable and in line with nature.
Location
Staff
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
Yogyakarta

This hotel is historic and in the center of the city. The rooms were nice and clean. The bathroom in our room needed a little fix so we called a maintenance person for help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jiwa Jawa Bromo

great location, close to the mountain. The room was nice with a nice view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ijen Resort and Villas
Banyuwangi

Nice resort with a nice restaurant. Great place in nature.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adi Assri Beach Resort & Spa - CHSE Certified
Pemuteran, Bali

Great location with nice rooms. Nice swimming pool and access to the beach. The room had an outdoor/indoor shower which is fun to take shower under the sky. Easy access to the snorkeling site and to good restaurants in the nearby village. Note: The Airconditioner could be better. We had to call maintenance to adjust it. The hotel is close to a mosque, and we were called for prayer at 4:50 am.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sun of Granary
Gianyar – Bali

Great rooms, great stuff, and a nice dinner place. We had local artists perform every night of our stay.

Authenticity & Character
Location
out of the city among rice paddies.
Staff
shared with us their life and were very attentive.
Cleanliness & Comfort
Sudamala Resort, Sanur
Sanur Kauh, Denpasar Selatan, Kota Denpasar, Bali

The hotel is in a nice location and is in a secluded area. It is within walking distance from restaurants, shops, and the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jungle Exploration & Adventure Day - Meet the Orangutans
Jungle Exploration & Adventure Day - Meet the Orangutans
Indonesia

A great tour guide helped us spot wild life, including monkies and orang utans.

Quality of Experience
The guide was informative and showed us the nature
Food
Guides, Drivers and Staff
All were great
Transport
Visit Borobudur Temple
Visit Borobudur Temple
Yogyakarta
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Prambanan Temple Complex
Visit Prambanan Temple Complex
Yogyakarta
Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Adventure at Mount Bromo
Sunrise Adventure at Mount Bromo
Indonesia

The weather was not good on the day that we visited but never the less it was a good experience.

Quality of Experience
Guides, Drivers and Staff
I wish we had a guide on this section of the trip and not only a driver to understand what we are seeing.
Transport
Hike to the Top of Mount Ijen Volcano
Hike to the Top of Mount Ijen Volcano
Indonesia

The guide was great and took us to the best location possible. He gave us information to understand the mountain and its significance.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling around Menjangan Island
Snorkeling around Menjangan Island
Indonesia

The location and guides were great. snorkeling was broken into two sessions of 45 minutes in two sites.

Quality of Experience
Food
Guides, Drivers and Staff
A very good guide explained and took care of us during the session. He also took pictures and shared them with us.
Transport
Transfer to Ubud
Transfer to Ubud
Indonesia

Nice trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Ubud, Bali

Nice experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia

Very nice visit with good explanations. We learned a lot and also experienced life in a village.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mountain bike from Batur to Ubud
Mountain bike from Batur to Ubud
Indonesia

The cycling was supposed to be easy. However, a few factors caused it to be more challenging than expected. 1. Most of the ride was downhill and required us to hold the brakes. 2. Part of the ride was on roads (and not only on paths between rice paddies). The roads were busy, and we were not ready for it.

Quality of Experience
Guides, Drivers and Staff
Transport
Tibumana waterfall
Tibumana waterfall
Ubud, Bali

A short walk, a short waterfall, and not so impressive.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 21, 2022

Dear Avi and Anat,

I do love that you enjoyed Sumatra, one of my favorite places in Indonesia!

Thank you very much for your feedback and recommendation!

Best wishes,
Marc

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