Kimkim Trip Reviews

4.8
Based on 15,836 ratings
Read 15,836 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Spectacular!
Italy | Jun 28 - Jul 8, 2022

S
Stephan J. M.
High Falls, NY | Reviewed on Jul 30, 2022
Words can't describe just how excellent Jessica and the kimkim team were in making our trip to Italy unforgettable. We had never used a travel agent before, and were visiting Italy for the first time. We are so glad we chose kimkim and Jessica for planning the trip. Our family went back and forth about which cities to visit, what to do, and how long to stay. With each change in our plans Jessica came up with great ideas and a new plan. Jessica arranged our tours and transportation,... Read more

Words can't describe just how excellent Jessica and the kimkim team were in making our trip to Italy unforgettable. We had never used a travel agent before, and were visiting Italy for the first time. We are so glad we chose kimkim and Jessica for planning the trip. Our family went back and forth about which cities to visit, what to do, and how long to stay. With each change in our plans Jessica came up with great ideas and a new plan. Jessica arranged our tours and transportation, leaving ample room for free day at the beach or to explore on our own. Private car drivers were prompt and personable and the tour companies for Rome (Lorenzo, walking tour guide extraordinaire!), Pompei (Mena!), Capri (grazie, Francesa and Gabriele!), Lake Como (Renzo, who made us feel so welcome we felt we'd known each other or years) and the Vatican were top-notch, helping us navigate Il bel paese through crowds and summer heat! When a slight hiccup found us off the Pompei tour list, Jessica spoke personally to the tour company! Amazing. A special mention to the Hotel Mignon in Sorrento -- a very special place!

Hotel Reviews
Bettoja Hotel Massimo D'Azeglio
Rome

Gilded, Old world feel -- like a movie set! -- with lots of modern touches. You really feel like you're somewhere special at this hotel. The staff is incredible. We arrived mid-morning and got to check in early instead of leaving our bags in storage. The room had high ceilings, great air and a large bathroom, and an actual writing desk! Breakfast was really spectacular (the "homemade cake" was different each day but always a special treat.) Great restaurant and lots of other food choices, including a Coop market, nearby. The hotel is a block from the terminale (transit hub) -- buses, trolley and trains -- but the area never seemed crowded and there was no noise. SS. Maria Maggiore, Colosseum, Minerva Temple ruin, and several archeological and historical sites and museums are within walking distance (all within about a mile, although it felt like more in the summer heat). And just a few blocks from some cool residential neighborhoods, shopping and theatres. Highly recommended.

Authenticity & Character
"Authentic" and "character" are exactly how I would describe this hotel. It's a work of art in itself. I found myself saying "this is what I always thought I European hotel should be like."
Location
the hotel is close to rains and other transit but it's like a quiet oasis. I loved that I could go out for morning run each day of my stay and could see something really interesting in every direction.
Staff
Staff always say hello and ask how you're doing. Professional but never standoffish.
Cleanliness & Comfort
The hotel is pristine.
Hotel Mignon Sorrento
Sorrento

This hotel is amazing! Combine a resort-spa with boutique hotel: tile everywhere, Mediterrenean-themed rooms, with great closet space and big shower. Incredibly helpful and friendly staff (you'll know all their names and the kitchen staff will seem like family by the time you leave.) Sunshine, lemon and orange trees are literally within your grasp from the room's balcony, and you're steps away from the best shopping, dining and some incredible sights, like local churches, woodworking, ceramic and photo galleries and a medieval fort is right next door! The hotel is a little way from the beach (and uphill from it, like just about everything in Sorrento) but the path is easy to find and there are cool things to see every step of the way. We were truly sad to leave Hotel Mignon. We would stay there again without hesitation.

Authenticity & Character
Feels like a spa: it's exactly like a Sorrento vacation should feel like. Peaceful.
Location
It's a quiet place steps away from everything -- sightseeing, tour pickup location, restaurants, churches and museums.
Staff
Incredibly knowlegeable and friendly.
Cleanliness & Comfort
It's beautiul.
Uptown Palace Milan
Milan

The Uptown Palace was very nice -- Of the three hotels we stayed at on vacation this one was the most urban and modern-- and the one that felt most like a New York business hotel. Ironically, it was also the one at which we saw the most families. There was a conference taking place during our stay but this was not at all a distraction. There are quite likely "rooms with a view of the Duomo" as per the adverts but ours overlooked U Milan and the ancient church of S. Gregory Nazianzus. It was a nice view, but both of spaces were sadly unavailable for us to visit. Fortunately there is a nice 18th-century park around the block with fountains and a fish pool-- a real find for us. Room was well appointed but on the small side for three adults: we had originally scheduled a delux double but were put in a standard room, and we believe this was an oversight by the staff as they were just finishing up accommodating the guest in line ahead of us who booked online but then wanted adjoining rooms for family members! Staff was otherwise very attentive and there was turn down service. Breakfast was a bit crowded but there was lots of room and the meal was great. It is indeed walkable to the Duomo (we did the whole Duomo package, including the museum and outdoor film screening so we spent a lot of time there), the Sforza castle, the da Vinci Museum AND the da Vinci exhibition (one's near the Duomo and the other isn't), and La Scala, as well as several area churches and an architectural self-tour. There is great food on the Sforza, the De Amicis, and around the Duomo but it was harder to find closer to the hotel, especially on weeknights after eight. This was made a little more problematic as it was very hot during our stay, there was a taxi strike and there were several construction detours in the area for pedestrians and vehicles alike. The airport was a short ride away which was also a plus, but overall, we would prefer to stay closer to a transit hub as the city can be challenging to navigate.

Authenticity & Character
Location
I think it would be great if there were recommendations for area restaurants, shuttle servces and other transportation more readily available. We loved the bathroom design but were a little concerned the height of the tub might be challenging for shorter guests (like one of us).
Staff
Staff were very available. We checked out very early in the morning and were given options to make it as smooth as possible the night before.
Cleanliness & Comfort
The place is spotless and very modern.
Activity Reviews
Exclusive Private Walking Tour of Rome
Exclusive Private Walking Tour of Rome
Rome

We love tours where you can see the sights AND at the same time learn what it's like to live in a city - what is Roma like to Romans? How do they live, travel, etc.? Lorenzo was perfect for the job! We saw areas of Roma that were famous, and gorgeous, but we might not be able to get to during a short stay, even with help from the tour bus -- Spanish Steps, Trevi Fountain, Piazza Navonna. I'll never forget Lorenzo showing us the "how to turn the downspout water fountain into a drinking fountain" trick! We talked history, architecture, politics, economics, and, yes, how to find out if the gelato is well made just by looking at it! In the end we walked for two hours and hardly noticed the distance or the time. Lorenzo was also very mindful of when we needed a brief break. This was excellent.

Quality of Experience
It's like walking with a friend or colleague. This was an awesome way to learn the city and a lot about the people who live and visit there. I've rarely taken a walking tour but as a result of this one, I'm sold on the idea.
Guides, Drivers and Staff
Lorenzo is a great conversationalist, who walks my pace but readily adjusts to the group as a whole.
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

This was a highlight of our trip! Very easy transportation from the hotel to the marina. Francesca and Gabriele were incredibly friendly and thoughtful. Francesca easily addressed a child's case of Male di mare, while Gabriele sang and talked with me about the sea. The ride was smooth and the water and sky were brilliant blue. Even the wait for the blue grotto rowboat was enjoyable (tip: bring a couple extra euros to tip the rower, ours did an expert Dean Martin impression.) Food and drink aboard ship was plentiful, including a caprese sandwich for our time ashore. I cannot say enough about how wonderful Capri and Anacapri were (Take the skyride! Visit San Michele Chiesa! Stop for coffee at the caffe in between!) We will remember forever swimming in the golfo and making a circuit of the island. We were a family of three with another family of three aboard: I think this was ideal. Such attention to detail, such personable tour guides. Bravi!

Quality of Experience
Everything!
Guides, Drivers and Staff
Francesca and Gabriele were excellent. I really liked talking with them and learned a lot. They really care about what they do.
Transport
Very comfortable ride to and from the marina. The Capri harbor can be seem deceptively large and crowded, but if you look for where you got off the boat, it will be easy to know where you should re-board in the afternoon.
Lake Como and Bellagio – Full Day Trip from Milan with Cruise
Lake Como and Bellagio – Full Day Trip from Milan with Cruise
Italy

A true vacation highlight! Meeting Renzo and the train station in Milano was like meeting an old friend or family member. He put us all at ease, and was very easy to talk. The train to the Lake and then the ferry was so seamless. Renzo knew the region intimately, and wove the story of the villas, the flora, the local fishing and silk economy, Lake Como celebrities past and present and so much more into wonderful stories. The Lake, and Bellagio itself, are beautiful and fun, but we would not have had had half as great a time if it weren't for Renzo's fabulous tour. The shopping and restaurant recommendations were spot-on, too, and learning from Renzo about all there is to do in the area (touring the villas, cycling and mountaineering) will make the Lake our destination for our next vacation rather than a day outing.

Quality of Experience
There was so much to see and Renzo guided us in a very relaxed, easy manner.
Guides, Drivers and Staff
Renzo made the lake feel like home.
Transport
Ferries were easy to find and easy to purchase tickets. (We know this only from observation, as we had them in advance)
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Aug 01, 2022

Dear Stephan,

thank you very much. It was a great pleasure to design your trip throughout my Belpaese. For us, It's mandatory share with you our personal perspective or little stories about Italy, that's why we always select our guide and drivers for their knowledge and to make you feel at home.

Thank you again and Arrivederci!
Jessica

Norway, achingly beautiful.
Norway | Jul 6 - Jul 21, 2022

B
Belinda C.
New Zealand | Reviewed on Jul 30, 2022
We originally planned this trip for before the pandemic, and so we experienced some difficulties when it came to getting this tour re planned, another agent got involved which was very unhelpful. However after we tracked down our original travel agent Julia, everything fell into place. Thanks Julia for rescuing us!!!
We explored Norway by car, bike, boat and foot and were very happy to have traveled from Bergen up the west coast as far as Tromso. Our overwhelming impression of Norway is one...
Read more

We originally planned this trip for before the pandemic, and so we experienced some difficulties when it came to getting this tour re planned, another agent got involved which was very unhelpful. However after we tracked down our original travel agent Julia, everything fell into place. Thanks Julia for rescuing us!!!
We explored Norway by car, bike, boat and foot and were very happy to have traveled from Bergen up the west coast as far as Tromso. Our overwhelming impression of Norway is one of extraordinary beauty, wild summer flowers, snowy peaks, zig zagging highways into breathtaking fjords, water rushing down valleys and cascading off mountain sides, and lush green valleys. The coastlines were almost as spectacular with delightful coves and fishing villages at every turn. We were very surprised by the white sand and opalescent green water on the island of Senja, what a special jewel this place is. Well worth driving to find Senja Roasters, for the best coffee of our trip, Froys Kick Ass blend was a winner.

Hotel Reviews
Hotel Brosundet
Ålesund

Great hotel, it stretches along and under the road so look for the bars and restaurants that are not immediately obvious. The fire place and seating adjacent to reception was one of the greatest we experienced. Lovely decor throughout.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø

Very ordinary hotel, poor impression initially with a rude receptionist, unhelpful and only barely able to do the basics.

Authenticity & Character
Location
Staff
A smile at reception, a helpful attitude
Cleanliness & Comfort
The room was small and faced over a road it was hot and noisy.
Bergen Børs Hotel
Bergen

Explore this hotel on your arrival, as staff didn’t say much, it is fabulous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nordal Tourisenter
Lom

In a tiny town this rustic hotel was comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Union
Geiranger

This is a very large traditional hotel catering for huge numbers of tourists.

Authenticity & Character
Location
Great view out of our window, glad we only stayed one night, not the sort of place I want to stay in.
Staff
Cleanliness & Comfort
Hurtigruten
Bergen

This was the low point of our trip. The boat was very very old and the tiny cabin like a prison cell. It was incredibly noisy when the boat was manoeuvring, impossible to sleep, think tsunami and earthquake!!!

Authenticity & Character
Location
Staff
Staff were friendly and the food was great but the restaurant was overcrowded and we had to wait till after 9pm to eat dinner.
Cleanliness & Comfort
A new ship!!!!
Nordis Apartments
Svolvær

One of our best stays in Norway, a suite with perfect views over water to mountains.

Authenticity & Character
Location
Staff
Restaurant and breakfast both fantastic
Cleanliness & Comfort
Bleik Sea Cabins
Andoy

Small problem here with hotel mix up. We didn’t stay here but appreciate the refund we received for all the mucking around.

Hamn i Senja
Skaland

Top spot to this hotel/resort. Everything about it is just brilliant.

Authenticity & Character
Coastline and facilities were great. Spa pools.
Location
Midnight sun, gazing out from my bed across the water.
Staff
Extra attention, fun and interesting conversations with all the staff at every level they took time and gave heaps.
Cleanliness & Comfort
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Aug 02, 2022

HI Belinda, you are very welcome! Any time! I am so glad to hear, that your time in Norway was great!

I wish you all the best
Julia

Every interaction thst we had only added magi...
Greece | Jul 23 - Jul 29, 2022

R
Robert S.
Longmeadow, MA | Reviewed on Jul 30, 2022
Every interaction thst we had only added magic to our trip. A truly mythical experience. Can't say enough about Greece and everything that kim kim provided. Thank you for your undivided attention. Your team was so remarkable!!! Read more

Every interaction thst we had only added magic to our trip. A truly mythical experience. Can't say enough about Greece and everything that kim kim provided. Thank you for your undivided attention. Your team was so remarkable!!!

Hotel Reviews
Athens Ivy Suites
Athens

Perfectly located, clean and modern. Staff were wonderful and attentive. Would recommend it 100%.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Honeymoon Petra Villas
Santorini

Perfect hotel. Epic views, clean and modern. Breakfast was nothing short of opulent. The staff were so kind and helpful. Felt like true concierge service. I can't say enough good things. Scale of 1 to 10 on this review is still an understatement!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Tour guide was so wonderful, patient and knowledgeable. I loved the opportunity to talk about Greek history and mythology with him. We loved our tour. Bonus....he was a great photographer as well!!

Quality of Experience
Guides, Drivers and Staff
Transport
Caldera Sailing Cruise
Caldera Sailing Cruise
Drama

A once in a lifetime experience. Views were amazing. Trip was so well organized. Staff were kind and attentive. Lunch was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Aug 16, 2022
Hi Robert Glad to hear that you are back home, safe and sound after a terrific trip!
I am especially happy that the little incident with your luggage on arrival was resolved quickly, and that you didn't have to go out and buy a whole new wardrobe for the trip!
It was a blast planning this trip for you and Kimberly, and we are all happy that you enjoyed the hotels, tours and activities that we planned for you! It does not look like much on the map, but Greece is a pretty large country,... Read more

Hi Robert

Glad to hear that you are back home, safe and sound after a terrific trip!
I am especially happy that the little incident with your luggage on arrival was resolved quickly, and that you didn't have to go out and buy a whole new wardrobe for the trip!

It was a blast planning this trip for you and Kimberly, and we are all happy that you enjoyed the hotels, tours and activities that we planned for you!

It does not look like much on the map, but Greece is a pretty large country, with countless beautiful islands and hidden treasures. If you ever want to explore more of our fair country, just send me a note!

All the best Robert,

Chris

Francesca was great - good communication etc....
Iceland | Jul 22 - Jul 29, 2022

C
Casie O.
Bend, OR | Reviewed on Jul 30, 2022
Francesca was great - good communication etc.
Our car booked was too small- my son’s head was hitting the top of the car. Thankfully the car company was able to get us a little bit larger car- with the immense amount of driving that would have been a problem.
The teip was great- for the amount of time we were there I think the driving was way too much. That was everyone’s take away. The suggested stops foe sight seeing and hiking were fabulous- that really made our trip!
I think some things...
Read more

Francesca was great - good communication etc.
Our car booked was too small- my son’s head was hitting the top of the car. Thankfully the car company was able to get us a little bit larger car- with the immense amount of driving that would have been a problem.
The teip was great- for the amount of time we were there I think the driving was way too much. That was everyone’s take away. The suggested stops foe sight seeing and hiking were fabulous- that really made our trip!
I think some things could be better communicated - such as “it is advisable to pack a lunch” when gone for 12 hours.

Hotel Reviews
Borealis Hotel
Selfoss
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adventure Hotel Hof
Hof
Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
Room With A View Apartment Hotel
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Northern Light Inn
Grindavik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Blue Lagoon
Blue Lagoon
Iceland

This was great- I think more info in the upgraded package would have been nice- it was soooo crowded we would have gone foe the nicer package had we had known.

Guided small group superjeep tour to Landmannalaugar
Iceland

The hiking was great- again- had NO idea it was almost a 3 hour ride to one destination and then back. There was a mention to pack some snacks- it would have been very helpful (especially traveling with kids) had we been told to pack a lunch- or lunch should have been provided luke we saw other groups doung.

Jokulsarlon glacier lagoon amphibian boat tour
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

Ended up not going - it wad pouring rain and our tour was so late as well as our hotel another 1.5 hours away after the tour- we decided to cancel this and that nights hotel to get to a town and hotel closer to our next days destination- this 2 day portion of our trip was not great and we would have skipped this all together with the short time in Iceland- we were told the week prior to leaving that the tour was so late- I think this could have been avoided had this tour been booked by Kimkim earlier in our process of booking.

ATV to the Black Beach and Plane Wreck
ATV to the Black Beach and Plane Wreck
Iceland

Best thing we did on iur trip! Kids loved it and so did we! Great and diverse terrain! We lived this tour!

Quality of Experience
Guides, Drivers and Staff
Iceland Thermal Bath Experience
Iceland Thermal Bath Experience
Iceland

Fantastic experience! We loved ending our trip here- this was another highlight for our famiky!

Quality of Experience
Local specialist: Francesca Stoppani
Francesca
Francesca Stoppani
Local specialist in Iceland | Replied on Aug 03, 2022

Hi Casie, many thanks for your positive words!! :) We'll strive for better communication concerning meals in the future. All the best!

-Fran

A fantastic Family Adventure
Iceland | Jul 15 - Jul 22, 2022

Lily
Lily O.
Cibolo, TX | Reviewed on Jul 30, 2022
The trip was the perfect mix of planned / ticketed excursions and self guided sightseeing. We ended up adding a few extras at our own leisure such as the lava show in ViK and a Puffin Tour in Reykjavik. One of my most favorite experiences was the Glacial hike near ViK. Our guide’s name was Gia and she was so fun and kept everyone safe and also motivated! My 11 year old son loved her too.
Of the two lagoons we visited the Sky Lagoon was by far our favorite. That was something we added...
Read more

The trip was the perfect mix of planned / ticketed excursions and self guided sightseeing. We ended up adding a few extras at our own leisure such as the lava show in ViK and a Puffin Tour in Reykjavik. One of my most favorite experiences was the Glacial hike near ViK. Our guide’s name was Gia and she was so fun and kept everyone safe and also motivated! My 11 year old son loved her too.
Of the two lagoons we visited the Sky Lagoon was by far our favorite. That was something we added last min as well. We wish we had had time for the Blue Lagoon but we decided we would just need to come back and visit again to see and experience that! We also loved our horse riding experience at Laxnes Horse Farm. The owner was very welcoming! The guides however did not talk much. I am assuming it would have been difficult to do that and they did do a good job of keeping us all safe.
Iceland is a magestic country with such an amazing landscape and adventure around every corner. I am so thankful to Francesca for putting together our very well planned vacation last minute. She did a fantastic job! Also thank you to Michael who was on call for us while we were there. It was so nice to have someone who was immediately on call when we had questions / needed help.
My only complaint was that our car rental experience was not good. I did not realize that our coverage did not included full protection of the vehicle and when a scratch was discovered that we have no idea how it got there we had to pay $2k USD. I have yet to hear back from them as they are suppose to refund the difference of the amount it took to repair from what I paid. If there is anyway for Kim Kim to help me get my refund it would be much appreciated.
Thank you!
Lily

Hotel Reviews
Eyja Guldsmeden Hotel
Reykjavik

What a beautiful room we had. Loved the decor and also the friendly staff. We would love to stay with you again next time we are in Reykjavik.

Authenticity & Character
The whimsical decor
Location
Quiet street
Staff
Friendly and responsive
Cleanliness & Comfort
It was very clean
Fosshotel Stykkishólmur
Stykkishólmur

The staff seemed unorganized and also misdirected us to a tour we booked at the front desk and as a result we missed the tour and was only able to get a partial refund.

Authenticity & Character
The restaurant had excellent food
Location
The park and play scape out front
Staff
Better organized and more informed
Cleanliness & Comfort
Clean and comfortable
Local specialist: Francesca Stoppani
Francesca
Francesca Stoppani
Local specialist in Iceland | Replied on Aug 04, 2022

Dear Lily, what a lovely review! It was a pleasure to build this trip together and I am glad you enjoyed it.
Thank you!

-Fran

Cradle of life, Tanzania
Tanzania | Jul 11 - Jul 22, 2022

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Marcello A.
Manhattan, NY | Reviewed on Jul 30, 2022
My wife and I recently returned from our bucket list trip to Tanzania in East Africa on Saturday July 23rd. What an amazing experience. We want to thank Magic Africa and Vivian Kironde for helping to coordinate, schedule, recommend and provide us with an unforgettable trip to the cradle of life. Vivian was very patient with us and listened to our needs. Our experience from the moment we arrived to all the lodges/accommodations/food/people/places were picture perfect but the most important... Read more

My wife and I recently returned from our bucket list trip to Tanzania in East Africa on Saturday July 23rd. What an amazing experience. We want to thank Magic Africa and Vivian Kironde for helping to coordinate, schedule, recommend and provide us with an unforgettable trip to the cradle of life. Vivian was very patient with us and listened to our needs. Our experience from the moment we arrived to all the lodges/accommodations/food/people/places were picture perfect but the most important and highlight of our trip was our local guide and driver Johnson Mapimma. Johnson was not only personable, friendly, and accommodating but he had a wealth of knowledge and shared that knowledge with us. He taught us about the local wildlife during the safaris; where to find them, why they do certain things, how humans should respect them and more importantly, he taught us about the culture, it’s people and history. Because of Johnsons knowledge, know how and quick thinking he provided us with an opportunity to experience a rare catch of a lioness taking down a zebra along with her pride. Asante Sana Johnson for showing us your beautiful country and for being a friend.

Best,
Marcello &Anita
Kew Gardens, NY
USA

Hotel Review
Suenos De Africa Luxury camp
Serengeti, Arusha

My wife and I want to thank all the staff at Sueños de Africa for hosting us and taking care of us while we stayed there. We stayed 3 nights in mid July 2022. Special thanks to JuJu, Freddie and I believe it was Franklin. Apologies but I don’t recall all of their name but the entire staff was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vivian Kironde

Everything was perfect!
Costa Rica | Jul 13 - Jul 26, 2022

John
John K.
Canton, GA | Reviewed on Jul 30, 2022
From the initial planning stage through the changes and modifications and until the final transfer to the airport, everything was wonderful. I always felt informed and up-to-date on everything thanks to Olman's prompt communications. We could not have asked for a better specialist to help us arrange this trip. Read more

From the initial planning stage through the changes and modifications and until the final transfer to the airport, everything was wonderful. I always felt informed and up-to-date on everything thanks to Olman's prompt communications. We could not have asked for a better specialist to help us arrange this trip.

Hotel Reviews
Selva Verde Lodge
Sarapiquí

This was the last leg of our trip and the lodge was very different from the first two places we stayed. This felt like the least crowded place we stayed and we had a lot of peaceful time to ourselves and we enjoyed two guided tours, on one of which we had the wonderful guide Faviola all to ourselves and on the another there were just two others. The staff in the restaurant were lovely and friendly and made us feel very welcome.

Authenticity & Character
Location
Staff
Faviola is a wonderful asset to Selva Verde and her knowledge, expertise and enthusiasm on the tours made each of them memorable and special.
Cleanliness & Comfort
Cariblue Beach & Jungle Resort
South Puerto Viejo

We had a wonderful and relaxing 6-night stay at Cariblue - this was the middle leg of our trip and we enjoyed the extra time and lazy days that a long stay afforded. The accommodation was lovely, the air-con was a luxury and we enjoyed the pool and the restaurant. We were also able to experience the beach and the immediate location outside the hotel on foot. It was quiet and never crowded out and about.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero

We enjoyed our stay at Mawamba Lodge and were glad to have stayed three nights to allow us to take our time on tours and enjoying the grounds. We never felt that the place was crowded nor did we ever have to wait for anything. The staff at the restaurant and bar were very friendly and professional and welcoming. You can tell that they are being trained properly by a well-managed company.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parque del Lago Boutique Hotel
San José

Though we stayed just one night, this was a lovely little hotel in central San Jose. If we ever return to SJ to explore the capital further, I would certainly stay here. The staff are very friendly and welcoming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Enjoy the Beauty of Tortuguero National Park
Enjoy the Beauty of Tortuguero National Park
Tortuguero

The boat tour of the national park was wonderful - we were in a small group in an open top boat and we pretty much saw everything that we expected to see and more. I had binoculars and was able to help the guide with spotting and we were busy viewing wildlife almost the whole journey.

Quality of Experience
Food
There was no food on this trip
Guides, Drivers and Staff
Transport
Guided Hike in Cahuita National Park
Guided Hike in Cahuita National Park
Puerto Viejo de Talamanca

There were four adults and 3 children on this tour and that was a perfect size - any more people and the trail would have been crowded and we would have had difficulty spotting wildlife and hearing the guide. It was a long, hot walk in the rainforest with a welcome dip in the sea halfway through and some fresh pineapple to refresh us. We also had a boat collect us at one point to help speed up our return trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Jaguar Rescue Center
Visit Jaguar Rescue Center
Puerto Viejo de Talamanca

This was the most crowded tour and place that we visited in our whole two weeks but it was worth it. The work they do here is incredible and the volunteers and staff are to be commended.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak Adventure & Rainforest Hike in Punta Uva
Kayak Adventure & Rainforest Hike in Punta Uva
Puerto Viejo de Talamanca

Our kayak trip was cut short because the river was high due to overnight rains - so we could only go a short distance upstream - and the seas was too rough for the second part of our paddle. we had a short hike around Punta Uva, but the guide seemed like he wanted to be somewhere else and he was much less engaging than any of the other guides we met on our holiday.

Quality of Experience
Guides, Drivers and Staff
Transport
Rainforest Guided Hike
Rainforest Guided Hike
Sarapiquí

The hike in Selva Verde's primary forest was fascinating. Faviola is an excellent guide and her knowledge of, and enthusiasm, for the flora and fauna is impressive. They even provided wellies for us to walk through the mud!

Quality of Experience
Guides, Drivers and Staff
Transport
There was no transport as the hike was at the lodge.
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jul 30, 2022

Hello John,

Thanks for your review.
I am so happy to know your wife and you had a great experience in our country!
She saw sloths, which was an experience she wanted to enjoy.

I hope you will visit us again in the future to continue exploring the tropics.

Pura Vida!
Olman

The only way to Travel to Greece!
Greece | Jul 13 - Jul 23, 2022

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Victor G.
Port Washington, NY | Reviewed on Jul 30, 2022
Rebecca and her team were able to build and curate our dream vacation. Whether it was a tour in the city or an excursion on water, everyone was professional, attentive and fantastic. There is no other way to visit this special place than having someone who completely knows each city, every logistical twist and turn to make sure you have a stress free experience. What can I say more.. I almost never write reviews but I'm doing it now. You simply won't be disappointed. Read more

Rebecca and her team were able to build and curate our dream vacation. Whether it was a tour in the city or an excursion on water, everyone was professional, attentive and fantastic. There is no other way to visit this special place than having someone who completely knows each city, every logistical twist and turn to make sure you have a stress free experience. What can I say more.. I almost never write reviews but I'm doing it now. You simply won't be disappointed.

Hotel Reviews
Domes Noruz Chania
Agioi Apostoloi Chania-Crete

Fantastic experience, with extra attentive staff. Rooms are very nice but angular. Food is tasty, drinks are good at the bar and the beach is awesome. A great place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elia Ermou Athens Hotel
Athens

Great location and breakfast. Clean and attentive team. You can't ask for anything more in a city hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olive Green
Heraklion

A fine hotel. Nothing fancy, simply a nice room that appeared clean.

Authenticity & Character
Nothing needs to be improved but it's essentially a Days Inn version in Greece.
Location
Staff
Cleanliness & Comfort
Beds were ok, bathroom clean.
Astra Suites
Santorini

Fantastic staff. Steps are a lot. We were in one of the bottom rooms and it was a bit of work to get to town. Room is clean, view incredible and food delicious.

Activity Reviews
Welcome to Chania - The City
Welcome to Chania - The City
Greece

Mannos, the guide, is an upbeat energetic fella who loves his city. The tour is a bit long as we got back at 3pm after leaving at 9am. Should be 4-5 hours based on the ground we covered but a fantastic way to get to know this energetic city.

Quality of Experience
authentic locations
Guides, Drivers and Staff
wonderful person
Transport
prompt
Chania - Samaria Gorge Hiking Tour Experience
Chania - Samaria Gorge Hiking Tour Experience
Chania

What a bucket list hike. Unbelievable experience, made stress free with a guide going with you. This is a hot day, so best to shoot out before 630am.

Quality of Experience
Guides, Drivers and Staff
The guide is a beauty.
Transport
Busses are a little unorganized but guide was able to push right up and get things going.
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Nov 15, 2022

Dear Victor, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you next time you want to visit Greece!
Until then, take care!
Rebecca and the GrecianLux Team

Working with Hien Do was an absolute pleasure...
Vietnam | Jul 10 - Jul 29, 2022

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rani h.
Santa Rosa, CA | Reviewed on Jul 30, 2022
Working with Hien Do was an absolute pleasure. We only decided to go to Vietnam one month before our arrival and changed our plans almost daily, up until 3 days before arrival -Ms Hien was marvelously patient and flexible with us. She made suggestions and then worked with my queries for alternatives. We were met at the airport by our guide Mr Quang and driver Mr Ham. While touring Northern Vietnam, they were informative, friendly, patient and simply a delight to spend time with. ... Read more

Working with Hien Do was an absolute pleasure. We only decided to go to Vietnam one month before our arrival and changed our plans almost daily, up until 3 days before arrival -Ms Hien was marvelously patient and flexible with us. She made suggestions and then worked with my queries for alternatives.

We were met at the airport by our guide Mr Quang and driver Mr Ham. While touring Northern Vietnam, they were informative, friendly, patient and simply a delight to spend time with. In Da Nang, we had Ms Linh and several drivers - they also were fabulous. At all times, we felt everything was taken care of and all we needed to do was enjoy learning about Vietnam and taking in it’s beautiful sights.

Ms Hien set up some great local adventures for us - we really liked the trip to Ba Vi where we met a former Viet Cong soldier and his wife on their tea plantation, followed by cooking class with Ms Chin who adapted graciously to my gluten-free vegan diet. Our trip to Cam Tanh near Hoi An with a bike ride through the rice paddies and a bamboo boat ride was also lots of fun.

One note for those planning to go to Ha Long Bay - its marvelous - but there was a lack of Wi-Fi on the ERA boat.

We would absolutely use Realistic Asia for another trip to Vietnam. While we’ve traveled extensively in Southeast Asia without using a tour company, it felt reassuring to have the assistance and planning provided by Ms Hien and her team while in Vietnam, particularly in the areas with fewer western tourists.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Aug 02, 2022

Dear Rani,
Thank you so much for leaving us such a great review. We are so happy to hear that you have enjoyed your trip. We work hard on delivering excellent service and memorable experiences for our travelers, and your kind words inspire us a lot! It was a pleasure for me and my team to organize this trip for you, and we are looking forward to seeing you again!
Hien

Chris did a terrific job making arrangements ...
Greece | Jul 15 - Jul 23, 2022

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Harry L.
Princeton, NJ | Reviewed on Jul 30, 2022

Chris did a terrific job making arrangements for meals, tours and transportation. He seemed to be on call 24 hrs each day. Very responsive. Very good at communicating.
We still have some financial issues left to sort out.

Local specialist: Chris Leontopoulos

Costa Rica Highlights
Costa Rica | Jul 20 - Jul 27, 2022

Albert
Albert C.
Sunnyvale, CA | Reviewed on Jul 29, 2022
Alfredo was our tour guide for 1968 Arenal Park. He was amazingly knowledgeable and great to hike with. I wish we could have taken more tours with him. Andy (Andres) was our guide for the night hike and guided hike in Monteverde through ForestAlive. He was a super interesting character and I loved our experiences with him. Very knowledgeable, cool gadgets, and a very interesting discussion around life, spirituality, and nature. Nayara resort was the best hotel I've ever stayed at. It... Read more

Alfredo was our tour guide for 1968 Arenal Park. He was amazingly knowledgeable and great to hike with. I wish we could have taken more tours with him.

Andy (Andres) was our guide for the night hike and guided hike in Monteverde through ForestAlive. He was a super interesting character and I loved our experiences with him. Very knowledgeable, cool gadgets, and a very interesting discussion around life, spirituality, and nature.

Nayara resort was the best hotel I've ever stayed at. It was an amazing experience and the quality of service, food, environment, etc was top notch. I wish I could have stayed for longer.

Hotel Reviews
Senda Monteverde Hotel
Monteverde
Authenticity & Character
Location
Very walkable.
Staff
Cleanliness & Comfort
Nayara Hotel Spa and Gardens
Fortuna

Hands down the best resort/hotel I've stayed at. In a word, impeccable.

Authenticity & Character
Location
A little out of the way, but most everything you'd need is on site anyway.
Staff
Everyone was so friendly.
Cleanliness & Comfort
Casitas Tenorio
Upala, Alajuela
Authenticity & Character
Staff was great, breakfast was great. Cabin was super cool design wise. They fed the animals at breakfast which was a neat little show.
Location
It was pretty close to "downtown" but required driving up a unpaved road. Was not walkable.
Staff
Cleanliness & Comfort
Activity Reviews
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

The overall hike was nice, but our specific experience was not amazing. Our guide was a no-show due to some sort of misunderstanding (presumably). We had to pay for parking at the main lot since our guide wasn't there to tell us to park in their private lot. It was rainy, so the river was not blue like in the pictures (but that's just luck of the draw). The guide who did jump in to help us was pretty good, but the ending of the hike was a bit awkward while we waited around to figure out payment (basically fact checking that we had pre-paid).

Quality of Experience
The river, in the sunlight, would have been very pretty.
Guides, Drivers and Staff
Oscar, our impromptu guide was pretty okay, but the fact that our real guide didn't show up was awful.
Tabacón Hot Springs & Dinner
Tabacón Hot Springs & Dinner
Arenal/La Fortuna

We stayed at a resort that did have hotsprings, so although Tabacon had a gimmick of the river hotspring, it was not worth it for us. It was crowded, the pools were very shallow, the natural rock was painful, and the man-made pools even more painful. They charge a deposit for towels, so you have to worry about people walking off with your towel and owing money at the end.

Quality of Experience
Food
Options were somewhat limited (set menu). Food was good, but the reservation timing was awkward.
Guides, Drivers and Staff
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

It was good, but very touristy. The handmaking of the various products was an interesting experience, but overall it wasn't the kind of thing we typically do.

Quality of Experience
Smaller groups, more authenticity.
Guides, Drivers and Staff
Staff and guides were all very nice. No complaints here.
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

Andy was great. Super interesting to talk to and very knowledgeable about the forest and animals, cameras and photo techniques, and just life in general. Very attentive to our questions and desires.

Quality of Experience
Everything was great.
Guides, Drivers and Staff
Andy was an amazing guide.
Transport
Night Hike in the Forest
Night Hike in the Forest
Arenal/La Fortuna

Our guide Andy was great. We saw some interesting things, got to play with cool gadgets like infrared cameras, night vision goggles and UV lights.

Quality of Experience
Guides, Drivers and Staff
Transport
Canopy Zipline Tour
Canopy Zipline Tour
Costa Rica

Roy and Ebi were great guides. It was a fun experience, never felt like we were in any danger. Great views and very exciting.

Quality of Experience
Guides, Drivers and Staff
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Alfredo was a really great guide. He was very knowledgeable and very fun to talk to. I would have taken more tours with him if I could have. We ended up going over on time because Alfredo would give such detailed and interesting answers to the questions we asked. The park itself was very cool and pretty. A lot of interesting history here that isn't just generic "this is a jungle hike."

Quality of Experience
Guides, Drivers and Staff
Transport
Lost Canyon Waterfalls & Rappelling Adventure
Lost Canyon Waterfalls & Rappelling Adventure
Arenal/La Fortuna

It was really fun but a little bit dangerous. The rocks were slippery and if you don't have good balance you can easily trip. The rappelling was not inherently dangerous, but I did tweak my arm coming down one of the waterfalls. Our guide Roy was fun to work with. I didn't realize how wet we would be getting and should have worn different clothes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
It was delayed by 20 minutes or so. Couldn't leave stuff on the bus either.
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Aug 16, 2022

Hi Albert,

I am glad to know you enjoyed your Costa Rica trip so much.

Thank you for your insight, and for taking the time to rate the services we included in your package, that is very valuable to us.

We hope you'll come back soon.

Kind Regards,
Charlotte

Raquel was the most amazing travel consultant...
Spain | Jul 15 - Jul 23, 2022

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Leslie R.
Willow Grove, PA | Reviewed on Jul 29, 2022
Raquel was the most amazing travel consultant. She took care of absolutely every detail, many that we didn't even think of ourselves, to make our trip run smoothly. The private tours with Sarah and Clara were perfect and the sunset cruise on Mallorca was wonderful. Raquel kept in touch with us throughout our trip via What's App and helped us with dinner reservations and late check out in Seville and cabs into Soller. She was indispensible! Read more

Raquel was the most amazing travel consultant. She took care of absolutely every detail, many that we didn't even think of ourselves, to make our trip run smoothly. The private tours with Sarah and Clara were perfect and the sunset cruise on Mallorca was wonderful. Raquel kept in touch with us throughout our trip via What's App and helped us with dinner reservations and late check out in Seville and cabs into Soller. She was indispensible!

Hotel Reviews
Sa Tanqueta de Fornalutx—Adults Only
Fornalutx

Sa Tanqueta is beautiful, relaxing, spacious, accommodating.....I can't say enough good things about it. We can't wait until we can return!

Authenticity & Character
Beautiful buildings, plantings, decor.
Location
It was great to be up in the mountains, away from the crowds of Palma.
Staff
Everyone was super friendly and helpful.
Cleanliness & Comfort
Soho Boutique Catedral
Seville

This hotel is in a perfect location to hit all of the hot spots of Seville. The breakfast buffet is extensive and the hotel management are very accommodating. We really enjoyed our stay.

Authenticity & Character
This is a nicely appointed hotel, very urban and chic.
Location
Perfect location for visiting the cathedral, palace, and other important sites.
Staff
Very helpful and accommodating.
Cleanliness & Comfort
Madrid Marriott Auditorium Hotel & Conference Center
Madrid

This hotel served it's purpose for us as a place to stay near the airport so we could more easily make our early morning flight home. I strenuously object to their "free airport shuttle". It is first come, first served. The hotel houses about 800 guests, yet their shuttles (which run only every half hour) carry about 25 people at maximum. When the shuttle is at maximum it is extremely unsafe as there are enough seats for about 12 people and luggage. That means that the other thirteen people are standing in the aisles with suitcases piled up 4 and 5 high. It was awful! I don't understand how Marriott could condone such a practice in a hotel that caters to the airport trade.

Authenticity & Character
It's a huge Marriott, very impersonal
Location
Good for accessing the airport
Staff
The check-in people were pretty cold, not at all helpful as far as how to get on the shuttle. The breakfast people and luggage storage people were friendlier.
Cleanliness & Comfort
Activity Reviews
Free day in Seville
Free day in Seville
Seville

Always nice to explore on your own. Our guide from the previous day, Clara, gave us some great suggestions.

Sevilla tapas and flamenco tour
Sevilla tapas and flamenco tour
Seville

Clara, our guide, went above and beyond, stopping the taxi to show us a local religious parade and taking us to another interesting part of the city before the actual tour. The flamenco dancing was really interesting and beautiful in a small, intimate setting and the tapas were varied and delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private sailing Mallorca
Private sailing Mallorca
Mallorca

Our captain was very skilled, the boat was clean and comfortable, the trip was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Seville highlights tour
Seville highlights tour
Seville

Clara had all of the tickets and knew exactly how to tour the highlights. She is very knowledgeable and made everything interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip to Palma, Deia and Valldemossa
Daytrip to Palma, Deia and Valldemossa
Mallorca

Our guide, Sara, was wonderful. She knows so much about the island and how to get around. She geared the entire tour around our needs and capabilities and we enjoyed every minute!

Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Mallorca
Free time in Mallorca
Mallorca

Always nice to explore on your own.

Local specialist: Raquel Ferriol
Raquel
Raquel Ferriol
Local specialist in Spain | Replied on Aug 01, 2022
Thank you so much for your kind words Leslie,
It really was a pleasure to host your family, and an even greater pleasure to be able to meet you in person- We couldn't keep fondest memories of your time with us!
I specially appreciate your feedback about hotel Marriott Auditorium- this type of large impersonal airport hotels aren't my cup of tea either, but sometimes (very late arrivals and early airport departures) they seem to be more convenient than other alternatives- However, we always... Read more

Thank you so much for your kind words Leslie,
It really was a pleasure to host your family, and an even greater pleasure to be able to meet you in person- We couldn't keep fondest memories of your time with us!

I specially appreciate your feedback about hotel Marriott Auditorium- this type of large impersonal airport hotels aren't my cup of tea either, but sometimes (very late arrivals and early airport departures) they seem to be more convenient than other alternatives- However, we always try to keep a standard, and the service that you mention- specially related to the shuttle service- does not meet it- which means that we'll be looking for other alternatives in the future.

Thank you again, for your time, your kindness and for trusting us with your trip- I'd love to meet you all again sometime in the future

My best,

Raquel

Just got back from our 12-day trip to Italy, ...
Italy | Jul 15 - Jul 25, 2022

H
H. Jennings S.
Waco, TX | Reviewed on Jul 29, 2022
Just got back from our 12-day trip to Italy, and we could not be more pleased with all that Jessica arranged. I have to say, I was a bit nervous planning and paying someone online having never spoken to them on the phone, but everything was exactly like she stated it would be. Jessica did a fantastic job on many levels. To begin with, she really listened to what we wanted and the rhythm in which we wanted the trip to take. The places in which she chose for us and our accommodations were... Read more

Just got back from our 12-day trip to Italy, and we could not be more pleased with all that Jessica arranged. I have to say, I was a bit nervous planning and paying someone online having never spoken to them on the phone, but everything was exactly like she stated it would be. Jessica did a fantastic job on many levels. To begin with, she really listened to what we wanted and the rhythm in which we wanted the trip to take. The places in which she chose for us and our accommodations were incredible, and what I found to be one of the most impressive parts of the vacation. The accommodations added and helped make the experience, as opposed to just being a place to stay. She also checked in with us daily to make sure we were enjoying our time or had made it okay to our destination. Twice, we had a last-minute change of plans and needs, and Jessica was on it, and made sure we had the needed transportation and ability to get where we needed to go.

Hotel Reviews
Al Palazzo del Marchese di Camugliano
Florence

Out of our 12 days in Italy, Florence was my family's favorite place to visit and a lot of it had t do with staying at the Al Palazzo del Marchese di Camugliano. The staff and setting were incredible. Having breakfast in the garden and the late-night glass of wine over cards made it one of our favorites.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Torretta
Manarola

The view from our balcony made this one of our favorites of our 12-days in Italy. Most nights we opted to have dinner on the balcony. The staff was always eager to please and accommodating. The breakfast was delicious, complete with the freshest of fruits. Easy to access the train station and absolutely beautiful setting of vineyards and town if you choose to rest and enjoy.

Authenticity & Character
Location
Staff
Always there to meet your needs.
Cleanliness & Comfort
Activity Review
Private Day Tour from Florence to the Jewels of Tuscany
Private Day Tour from Florence to the Jewels of Tuscany
Italy

What can I say? The car was immaculate. Massimo was incredible. Very accommodating and full of information regarding the region and towns, with plenty of suggestions of what to do. He even had printed maps--two for each family highlighting the areas we should check out, complete with bathrooms marked for convenience. His communication regarding pick up and checking on us regularly to make sure we didn't have any questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Aug 01, 2022

Dear Jennings,

thank you for your kind words. It was a pleasure that you and your group enjoyed your time in Italy. We know how important your accommodations are in order to appreciate the destination at its best. To us, a hotel needs to be your second home and a concierge has to be like a friend. We love Italy and we are committed to share the soul of our Belpaese.

Arrivederci and thank you again!
Jessica

Great Experience in Croatia
Croatia | Jul 14 - Jul 25, 2022

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David K.
Springfield, MA | Reviewed on Jul 29, 2022
We had a terrific experience in Croatia! Antonia was a fabulous planner and had great expertise to share. She was patient, thoughtful, creative and put together a great combination of places and activities that hit the spot. From Dubrovnik to Hvar to Montovun, we loved seeing all of Croatia, tasting different foods, experiencing small villages and large towns, and learning about the history of the country and its people. I totally recommend Antonia and visiting Croatia!! Read more

We had a terrific experience in Croatia! Antonia was a fabulous planner and had great expertise to share. She was patient, thoughtful, creative and put together a great combination of places and activities that hit the spot. From Dubrovnik to Hvar to Montovun, we loved seeing all of Croatia, tasting different foods, experiencing small villages and large towns, and learning about the history of the country and its people. I totally recommend Antonia and visiting Croatia!!

Activity Reviews
Private Full Day Boat Tour to Blue Cave & Pakleni Islands
Private Full Day Boat Tour to Blue Cave & Pakleni Islands
Croatia

Wonderful time visiting the blue cave and Pakleni Islands. Dominic, our guide, was fantastic and brought us to some off the beaten path areas to swim and for lunch. Loved It!

Quality of Experience
Guides, Drivers and Staff
Transport
Truffle hunting in Motovun
Truffle hunting in Motovun
Motovun

Great time truffle hunting. We learned a ton and the hosts were so hospitable and generous with lunch they served - delivious!

Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Half-Day Private Island Tour (Morning)
Hvar Half-Day Private Island Tour (Morning)
Croatia

Loved Our tour with Grgo! He had amazing insights and stories and the wine we tasted was fantastic. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Walking Tour of Rovinj
Private Walking Tour of Rovinj
Croatia

Really interesting town and worth a visit. We loved the village and the walking tour was helpful. Glad we went here.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Aug 01, 2022

Hi David, thank you so much for the wonderful review! It was great hosting your group in Croatia. Sending you best wishes from Zagreb,
Antonia

When I think of a tour, I think I’m paying so...
Norway | Jul 19 - Jul 28, 2022

A
Anne L.
Fountain Valley, CA | Reviewed on Jul 29, 2022
When I think of a tour, I think I’m paying someone to do for me what I don’t have to do myself. At each leg of this trip we were left wondering and scrambling, causing a lot of anxiety. For example, the itinerary would say the name of the hotel but not tell us how to get there or even if it was walking distance In one town we paid $50 just to taxi ( the only option) back and forth from the bus. Other towns told us to meet somewhere but didn’t indicate if it was an address or a place.... Read more

When I think of a tour, I think I’m paying someone to do for me what I don’t have to do myself. At each leg of this trip we were left wondering and scrambling, causing a lot of anxiety. For example, the itinerary would say the name of the hotel but not tell us how to get there or even if it was walking distance In one town we paid $50 just to taxi ( the only option) back and forth from the bus. Other towns told us to meet somewhere but didn’t indicate if it was an address or a place. That meant each night I’d have to go over the itinerary and figure out the next day with a map in hand. It was stressful. This happened in nearly every location. When we ran into hiccups our local specialist offered sympathy or wasn’t available. Finally there were four things “included” on our itinerary that were not included.— our trips to and from the airports and the excursion to Rosendal with lunch. Very disappointed. I will pursue compensation.

Hotel Reviews
Zander K Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trolltunga Hotel
Odda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Short Hike with a Local in Bergen
Short Hike with a Local in Bergen
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} via Fjordcruise to Rosendal and Manor House Tour
{{start_location}} to {{end_location}} via Fjordcruise to Rosendal and Manor House Tour
Norway

This felt like a ferry cruise, nothing spectacular. Trish said Rosendal wasn’t included and yet you are including it here. Please advise.

Guided Hike to Trolltunga
Guided Hike to Trolltunga
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Aug 04, 2022
Anne, I'm so very saddened and surprised to learn that you felt scrambled during the trip! I truly did my best to offer support as quickly as possible and answer your questions when we chatted regularly throughout your journey. The emergency phone is a great resource for these rough moments; we always have an on-call specialist for urgent or unexpected situations. I take my work personally because I love sharing my home and creating memories for people from all over the world. I'm very... Read more

Anne, I'm so very saddened and surprised to learn that you felt scrambled during the trip! I truly did my best to offer support as quickly as possible and answer your questions when we chatted regularly throughout your journey. The emergency phone is a great resource for these rough moments; we always have an on-call specialist for urgent or unexpected situations.

I take my work personally because I love sharing my home and creating memories for people from all over the world. I'm very sorry that my impact was not a positive one in this case. I really appreciate your feedback and will carry it with me.

Don’t Hesitate to Book with Tasos at Travel12 and KimKim
Greece | Jul 21 - Jul 28, 2022

Diana
Diana C.
Canada | Reviewed on Jul 29, 2022
There is absolutely nothing bad I could say about my whole experience with booking this trip through KimKim and Travel12. Everything was EXCEPTIONAL. My trip was initially postponed because of Covid and then a personal emergency caused really last minute re-bookings and changes to my itinerary. In all the shuffling and change requests, Tasos and his team did not miss a beat nor did they steer me wrong. They guided me fully and I honestly felt truly looked after. I gave Tasos the... Read more

There is absolutely nothing bad I could say about my whole experience with booking this trip through KimKim and Travel12. Everything was EXCEPTIONAL.

My trip was initially postponed because of Covid and then a personal emergency caused really last minute re-bookings and changes to my itinerary. In all the shuffling and change requests, Tasos and his team did not miss a beat nor did they steer me wrong. They guided me fully and I honestly felt truly looked after. I gave Tasos the specifics of what I needed and I got that and more. So if you truly are honest about what you want, you will not be disappointed. Tasos and his team will likely even exceed your expectations!

My accommodations, transfers and even the various versions of my tours/itinerary were carefully detailed and perfectly thought out. The places we stayed, tours/transfers we did, were simply fabulous.

Every question or concern I had was addressed in a timely manner and I felt they genuinely cared about my situation and particularities.

I experienced just a taste of Greece this time and I will not hesitate to use Tasos again for my next trip!

Hotel Reviews
Lithies Traditional Homes
Thíra

The Lithies homes are not only well located and splendid to stay in, you also have a wonderful team of people looking after you during your stay. Maria, Sonny and Adda (not sure I spelled her name correct) are always available and just make you feel at home. This accommodation has captured my heart and it is not just because of the location, but because of the feeling you get when you stay there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sweet Home Hotel
Athens

This hotel was well located with a lovely breakfast and nice accommodation for our family of 3. Staff (Alexia and Dina) were lovely as well, always ensuring we were ok with anything from breakfast to maps and whatever else we needed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tasos Mylonas

The splendors of Iceland are amazing!!!
Iceland | Jul 15 - Jul 22, 2022

K
Kelli M.
Seattle, WA | Reviewed on Jul 29, 2022
We just returned from our second amazing trip to Iceland using KimKim as our trip planner. Janel, our local specialist was very attentive to our wishes to make this a fantastic trip for our family with two teen boys and she delivered. We spent most of our trip in North and West Iceland and enjoyed so many splendors of the country including a spectacular whale watching trip and coastal horse tour out of Husavik, to visiting several of Iceland’s finest hot springs, waterfalls and epic scenic... Read more

We just returned from our second amazing trip to Iceland using KimKim as our trip planner. Janel, our local specialist was very attentive to our wishes to make this a fantastic trip for our family with two teen boys and she delivered. We spent most of our trip in North and West Iceland and enjoyed so many splendors of the country including a spectacular whale watching trip and coastal horse tour out of Husavik, to visiting several of Iceland’s finest hot springs, waterfalls and epic scenic drives. We ate great food along the way and many of the recommended restaurants and while we mostly stayed in hotels, we enjoyed our one night stay in a adorable seaside house rental in Borgir. We couldn’t have asked for a better return trip and can’t wait to return again to explore the Westfjords someday!

Local specialist: Janel Doyle
Janel
Janel Doyle
Local specialist in Iceland | Replied on Jul 29, 2022

It was so lovely to help plan this amazing trip with you! Please reach out when you want to travel to Iceland again - maybe the West Fjords?

Quito and the Galapagos - with Daniel This w...
Galapagos Islands | Jul 13 - Jul 27, 2022

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Leslie D.
Woodburn, OR | Reviewed on Jul 28, 2022
Quito and the Galapagos - with Daniel
This was our first time using Kimkim and we were so impressed. Our local specialist was so helpful from the beginning to the very end of our vacation. His recommendations provided us with all of the highlights and were perfect for our adventurous and nature-loving family of 5 (kids 9, 12, 15). We enjoyed snorkeling daily with playful sea lions and sea turtles. One of our best days was visiting the beautiful uninhabited island of Española were we saw...
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Quito and the Galapagos - with Daniel
This was our first time using Kimkim and we were so impressed. Our local specialist was so helpful from the beginning to the very end of our vacation. His recommendations provided us with all of the highlights and were perfect for our adventurous and nature-loving family of 5 (kids 9, 12, 15). We enjoyed snorkeling daily with playful sea lions and sea turtles. One of our best days was visiting the beautiful uninhabited island of Española were we saw newborn sea lion pups and blue footed booby chicks and families of Albatross.
During our stay in Quito, we did day trips to Mindo which was one of our favorite places with the butterfly garden, bird watching and ziplining.
Daniel was quickly responsive with any questions we had and regularly checked in to make sure everything was going smoothly. The airport and boat transfers were seamless. We always had a guide waiting for us when disembarking, insuring we had no moments of feeling lost in a foreign country.
I would absolutely use Kimkim again to plan our next adventure.

Hotel Review
Kitu Hotel
Quito

The staff at Kitu were so welcoming and kind. Our room was comfortable and clean. Breakfast was conveniently located in the attached restaurant , and on days we had early pick ups, they were kind enough to provide a bagged meal for us. We would definitely stay there again when visiting Quito

Authenticity & Character
Location
Close to town, markets and restaurants
Staff
Cleanliness & Comfort
Activity Reviews
Excursion to Los Túneles
Excursion to Los Túneles
Galapagos Islands

Our guide Darwin was phenomenal. He was so knowledgeable and great with our kids (ages 9, 12 and 15). We loved seeing all of the animals while snorkeling and on land

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Quito

Our guide Cristian was absolutely amazing. He was so knowledgeable and accommodating.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Expedition to Mindo Cloud Forest
Expedition to Mindo Cloud Forest
Quito

We fell in love with Mindo! The variety of birds and butterflies were phenomenal. We also loved being able to see every stage of butterfly development from egg to hatching from their cocoons.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Embracing Nature: Discovering Wildlife on Española Island
Embracing Nature: Discovering Wildlife on Española Island
Isla San Cristóbal

This was the highlight of our trip to the Galapagos! We felt like we were right in an episode of National Geographic. We arrived to the beach to see newborn sea lion pups. We saw nesting blue footed boobies and albatrosses. We snorkeled with playful sea lions. Absolutely incredible experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Replied on Jul 29, 2022

Hola Leslie!!!
Aaah thank you all for such amazing comments and great vibes!
I am so glad that everything went well for you and that you were able to encounter so many amazing things. Sea Lion Pups are just too much!
Thank you for trusting me for the planning of such an important trip! I really with you and your family the best vibes ever. And if you ever wish to come back to Ecuador, hit me up!
As always, I will be more than happy to help you out!
Best regards from your local friend at the middle of the world,
Daniel :)

Wow! Great travel solution for busy people!
Costa Rica | Jul 19 - Jul 27, 2022

Christine
Christine C.
Berkeley, CA | Reviewed on Jul 28, 2022
Wow! Back when we were younger, we used to put everything together ourselves when we traveled but this time we were traveling with another family and did not want to drive ourselves around. We also didn't have time to do all the research that we used to have before kids. Brittany and KimKim made this trip possible. Brittany and her team was fantastic and patient when it came to answering our questions. The website interface was pretty good and intuitive, though there was a bug where... Read more

Wow! Back when we were younger, we used to put everything together ourselves when we traveled but this time we were traveling with another family and did not want to drive ourselves around. We also didn't have time to do all the research that we used to have before kids. Brittany and KimKim made this trip possible.

Brittany and her team was fantastic and patient when it came to answering our questions. The website interface was pretty good and intuitive, though there was a bug where the changes I made to the schedule wouldn't "stick." Brittany found a workaround quickly. When we made scheduling choices that wouldn't work given the rain season, we got good advice for making better choices.

Because I had never used KimKim before, I did a bit of homework to check the KimKim prices vs. the prices offered by the tours on their own websites. In some cases, the tours were less expensive through KimKim, some the same price, and some about $10 more, but absolutely worth it to not have to do the coordinating ourselves. All in all, it would have cost us about the same to do it ourselves but it would have taken us a lot more time to do it ourselves.

KimKim offered many price points for accommodations except for the last location, since it was the most expensive area and not a fault of KimKim. Since we paid so little for accommodation earlier, we were able to splurge for this last location. Even with the lowest-priced accommodation, the splurge was luxurious and worth every penny. We never, ever would have booked a resort in the past but this was really great for families.

Every tour operator, driver, and guide that KimKim worked with were helpful, punctual, flexible, knowledgeable, and phenomenal. There was only one tour guide we didn't think was exceptional and that was the only tour guide that KimKim wasn't responsible for booking. I am looking forward to working with them again!

Hotel Reviews
Parador Nature Resort & Spa
Manuel Antonio

We don't usually spring for resorts but it was the most reasonably priced option that we saw. I'm glad we did it! The rooms were immaculate and top-notch. Reception and guest services was super helpful for a huge variety of questions. Breakfast was great. Pool is great. Staff are great. Kids loved the pool table. It was generally very kid friendly. We saw a sloth on our first day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kokoro Mineral Hot Springs
La Fortuna

I was glad to be isolated from the busy town. The trees and view of the volcano are magnificent. Even on our first day, we saw so many different birds and wildlife! The pool and the springs were a hit with the kids. The delicious food in the restaurant was very reasonably priced and my kid won't stop talking about their fish fingers. The staff is super helpful and flexible, and was always helpful with tours and accommodations. They even made to-go breakfasts for us in the mornings we'd leave too early for the included breakfasts! I appreciated the opportunity to have laundry done for about $8. The rooms were spacious and simple, but we didn't need more than that. It was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arco Iris Lodge
Santa Elena

We saw lots of critters here! Monkeys, agouti, and the resident dogs and cat are a hoot. Great location right in town and close to restaurants (we liked Legado Monteverde, esp. the seafood plancha with Peruvian sauce). Breakfast buffet was delicious and varied. The rooms were clean and thoughtfully laid-out. Our suite was perfect for a family. Lots of hanging hammock chairs for the kids to mess around outside. Staff was helpful, especially Laura. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Horseback Riding Costa Rica - All Day Cowboy Ride
Horseback Riding Costa Rica - All Day Cowboy Ride
Monteverde

Wow! We have done a bunch of riding tours in other places so I was expecting more of the same, but just for longer. We signed up for the whole day and I am so grateful! We learned a ton from Marvin about horses and it is so clear he loves them. They are so cared for and responsive, the easiest horse I have ever ridden—speaking as someone who only does 1-2 hour trail rides with a lifetime total of 10 rides and doesn’t consider themself a rider. Our kids have probably done 5 lifetime rides and they did great. I enjoyed the western style of riding (felt easier on my knees) and the horses didn’t have to wear bits. Marvin had lots of gentle and useful reminders for riding, and his English is much better than he gives himself credit for. The scenery was phenomenal and easier to absorb than on a zip line. The lunch was delicious and filling, nicely accounting for our pescatarian diets. We had time for the kids to scramble around and in a stream and the number of butterflies we saw verged on ridiculous. We were on the horses for almost 5 hours and we will be sore tomorrow for sure but everyone agrees it was worth it, even the kids. Advice? He will provide ponchos if you don’t have any (rain jackets are insufficient for keeping the saddles dry) and you don’t need to bring water because he will pack it. Bring stuff you can wear into the stream, or at least enough to stick your legs in. I probably should have worn jeans but I wanted to pack light, oops. I don’t wear contacts often but did for this trip and I am glad because some parts were very bumpy and my glasses would have fallen off. Definitely a highlight of our trip and we won’t ever forget this!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Venado Cave Spelunking & Exploring
Venado Cave Spelunking & Exploring
Arenal/La Fortuna

We've been on lava tube tours and other limestone cave tours in the US but this one blew them all away! Part of this was the structure of the tour and the cave setting (no guided trails) but a huge part of this was our guide. Marcus knew so, so much about everything. Seriously, I don't know if he has an advanced biology or botany degree or what. We mentioned not having seen a sloth yet (we were only 2 days into our trip) and not 3 minutes after we mentioned this, he located a sloth in the trees on the way there! He stopped the van, got us all out to look with his monocular telescope, let us ask questions and take photos, loaded us back into the van, and then found another one! That was even before we got to the cave. Marcus was great with our varying ranges of ages, fitness, and confidence going into this amazing adventure. We learned so much about the critters and the geology. He was encouraging and friendly, patient and passionate. We did this early in the trip and we knew right afterwards that topping this experience would be hard!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Excellent
Costa Rica | Jul 9 - Jul 17, 2022

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Christie F.
Hickory, NC | Reviewed on Jul 28, 2022
I was honesty very skeptical about using KimKim because I simply discovered it while researching online but I could not have been more pleased! Everything worked out perfectly. All of our stays were amazing. The drivers were excellent and never late. I highly recommend them. Read more

I was honesty very skeptical about using KimKim because I simply discovered it while researching online but I could not have been more pleased! Everything worked out perfectly. All of our stays were amazing. The drivers were excellent and never late. I highly recommend them.

Hotel Review
Hotel Linda Vista
El Castillo de La Fortuna

This view is amazing.

Authenticity & Character
Location
Location
The view
Staff
Great service
Cleanliness & Comfort
Local specialist:

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.