Kimkim Trip Reviews

Our 7-day trip in Japan was amazing. Thanks for Mirka for putting together a flawless trip. The contrasts between modern and ancient Japan made this an unforgettable trip. Too many highlights to easily summarize: Great hike along the Kumano Kodo trail, amazing food, fabulous onsens (hot springs), great Japanese hospitality and high energy Tokyo neighborhoods all made this trip.

Day 1: Evening arrival in Tokyo (Mitsui Garden Hotel), followed by a quick hunt for late night food that led us to a cool little bar that served clams and beers. The trip plan in a handy small format, and other documents that we received were useful, and we ended up referring to the info throughout the trip.

Day 2: Very early morning departure by bullet train towards the Kii peninsula via Osaka, zipping by Mt Fuji. Great way to see Japan while enjoying a nice breakfast and reading up on the trip ahead. Arrived at the Kumano Kodo trailhead around 2pm after a bus ride from Kii Tanabe station. About 2 hours of hiking on steep trails to the first overnight, which was just off the main trail in the valley in the small town of Kurisugawa. We were the only guests in the Ryokan, and got very well taken care of by the old innkeeper.

Day 3: Great day of hiking through forests with occasional sweeping views of the valley. About 4 hours of hiking. Met about 20 other hikers (mainly from Canada and Australia, only 1 Japanese). Arrived in the pretty town of Chikatsuyu around 2pm, and visited the Oku Japan office there. Great to chat with Oku staff Noriko and Satoe about how interest in the Kumano Kodo is reviving the local economy. We stayed in Minshuku Chikatsuyu, which is run by a young innkeeper who cooks amazing food. Onsen was pretty good (but the best Onsen was yet to come the next day).

Day 4: Rainy day, so we decided to take the shortest hiking option. First section by bus, which seemed to make many loops before dropping us at the trail. Hiked through beautiful hills and villages while rain was on and off, and then arrived at Kumano Hongu Taisha, one of the main shrines along the Kumano Kodo. We were early for the 2.30pm bus, but still ended up missing it, so we walked the final 4km along the road to Yunomine Onsen (which actually ended being a nice walk, glad we did it!). The small town of Yunomine was one of the highlights of our trip, with a river and hotspring that gets tapped to fuel the various Onsens. We stayed in Azumaya Ryokan, an old inn with lots of character and a great indoor / outdoor Onsen. Food served in our room was very good.

Day 5: After another great early morning Onsen session we took the 8.40am bus to Shingu. Visited the temple and strolled through town. Had a great lunch next to the station before boarding train to Nagoya. Great ocean views again from the train. Changed to the super fast Nozomi bullet train in Nagoya for final stretch to Tokyo. The Gate hotel in Asakusa was great. Amazing views from 13th floor lobby. Had dinner in nearby Shabu Shabu restaurant on 4th floor of a highrise.

Day 6: Early morning breakfast with great views on Tokyo Skytree, then off to Tokyo National Museum on foot. Really enjoyed strolling through Tokyo and see families on bicycles going about their life. At noon met with our friend Ryo at the Senso Ji Gate and started an epic exploration of Tokyo neighborhoods. Dinner at a hotpot restaurant with more friends and finally a late night drink in Hoppy Street near our hotel.

Day 7: Early morning shopping spree for presents for the kids, and then a cooking class with CookJPN. Great to see a Japanese apartment from the inside will cooking local dishes. After some final shopping off to the airport. Goodbye Japan, see you again very soon!!!

We were on a trip to Patagonia and toured around Argentina and undertook a number of experiences. All of these were incredible and while there were some things that slightly detracted from the experience we were very pleased overall with the experience.

We happened to arrive at a time when a strike was scheduled which meant one of our days had to be moved around. This meant we stayed a day longer in El Calafate and had to find something to entertain us whilst we were there, which we managed no problem due to my interest in wildlife and the presence of a nature reserve at the edge of the town.

The strike also had a knock on effect that meant our transfer from the hotel to the bus station the next day didn't turn up and we had to very quickly jump in a taxi and head across to the bus station and similarly when we returned to El Calafate a transfer with a different company also didn't show up which meant a walk in the dark back to the hotel with no map.

We also had an issue with some cash machines which after an internet search turned out to be due to some Argentinian banks not working with European issued credit/bank cards. We found that HSBC and Santander were able to work fine and actually charged less overall for the withdrawals.

Activity 1: Canoeing on Lake Mascardi with Kawen Adventure Company.
Guides Julian and Rodrigo turned up on time and spoke good English. They talked us through the area, the wildlife and the plan for the day. After a morning of canoeing the weather ahead looked pretty bad and we made the decision to stop for lunch. We had lunch on the shore overlooking Lake Mascardi. Lunch wasn't just some sandwiches and a bottle of water. A full table was set up with a whole range of different food, pastries, salad and of course Argentinian wine. After lunch we carried on back to the start before heading back to Bariloche.

Activity 2: Horse Riding at Estancia Frugua
Another great day, however there wasn't a bi-lingual guide and my Spanish is pretty poor. We were due to go out in the morning and afternoon but for some reason we only went out in the morning. I suspect there was a reason for this but as we don't speak enough Spanish to hold a full conversation we were left in the dark a bit. We managed to communicate through most of it though. The food here was also incredible.

Activity 3: Mini Trekking Perito Moreno Glacier
Great day again. Good guides, spoke good English and a great experience overall. The trip out to the glacier was great and it just got better and better throughout the day. An experience not to be missed. Whisky on the glacier was pretty cool too.

Activity 4: Hiking in El Chalten
The hiking in El Chalten was incredible. We were fortunate that the weather turned to the good the day we arrived and stayed good for our entire stay but it is an incredible place and a must for anyone who likes the outdoors. The hikes we did were far from challenging and took in some amazing scenery. A couple of steep sections but nothing anyone who is relatively fit couldn't take on.

Activity 5: Valdes Peninsula and Whale Watching.
Again an experience not to be missed. After touring around during the morning and early afternoon seeing various wildlife, (guanaco, burrowing owls, mara, elephant seals, penguins and sea lions) we then got the chance to go whale watching and we were so close to the whales it was incredible.

Hotels
Design Suites Bariloche - Very nice hotel and restaurant. Great views across the mountains and very friendly staff.

Hainen Hotel - Nice place but obviously not meant to be overly luxurious. It was great, served our purpose and the staff were friendly and accommodating when issues occurred.

Lunajuim - Really nice hotel, very friendly staff who really made us feel welcome.

Hotel Peron - Nice hotel, although clearly a lot busier than others we had stayed in so breakfast was a lot louder. Good views across the bay. Staff spoke less English, but we managed to check in.

Hotel NH Florida - Nice hotel and polite staff. Breakfast was incredibly busy with people finding it hard to find somewhere to sit and staff seemed to be struggling to keep up with providing enough cups and glasses etc.

Other small notes -
There were a few costs that we hadn't budgeted for nothing major but may be worth making clear to people in future -
Park Entrance Fee for Canoeing (300 pesos each)
Park Entrance Fee for Mini-Trekking (600 pesos each)
Park Entrance Fee for Glacier Boat Tour (600 pesos each)
Park Entrance Fee for Whale Watching (520 pesos each)
City Tax in Bariloche (approximately 300 pesos)

Total of approximately 4,340 pesos. All of the above also needed to be in cash. Once we'd resolved the withdrawals issue it wasn't a problem. Also worth noting that the fees are much reduced for residents of Argentina.

It is worth noting that while there were a few issues we had the telephone number of our local specialist who managed to resolve the issues as they occurred and generally put our minds at rest when we were concerned.

Overall this experience was incredible and one not to be missed.

I really appreciated the tips on what to do in Ljubljana (bike trip and a food tour).
Miha was very nice and responsive when I contacted him to plan a four-day trip to Slovenia on short notice. He helped me decide where to stay and how to allot the four days and set up a guide for two of the days.
Our guide, Bostjan, was incredibly nice, interesting and helpful. It was so nice not to have to worry about driving places and how to get there. I loved seeing Piran but would have liked more time there and more information about the town and its history. I also loved the winery he took us to, which was a great experience and very different. The region was particularly beautiful. In general, again, I would have liked more information on our surroundings.
It may have been due to the fact that we didn't plan our trip too far in advance so I'm not necessarily faulting Miha, but I didn't know the details of what we were going to be doing on the two days with the guide and would have liked an opportunity to decide after a more in depth conversation about the alternatives. I had to call the guide a day before we were leaving for Prague to ask about it and discuss some possibilities since I hadn't heard from anyone.
I also really loved our hiking experience with Bostjan. He did a great job of figuring out what would be both interesting, scenic and manageable for me with some knee problems and not being as adept a hiker as my husband. He was an expert driver on the windy mountain roads and planned a really wonderful hike.
Things I didn't find so interesting: walk through a bird sanctuary, since it wasn't particularly culturally interesting and birds had already flown south, and spending time in Lake Bled. Again, I'm not necessarily faulting the tour company for spending time in Bled since I had heard a great deal about it and it is a pretty famous site. It certainly was pretty and we had some great meals in local restaurants, and also went to the nearby gorge. However, it's very crowded and touristy and I think I would have preferred knowing a bit more about that aspect of it through talking with the tour company, and maybe spending time in a home stay overnight in the countryside instead or something like that. My favorite part of visiting Lake Bled was actually taking a different route back from the gorge and walking through the forest and two local villages back to Lake Bled. We were not able to rent bicycles there because the only places that were open didn't have any small enough for me, but it turned out to be fine to walk.

Trip to the Almalfi Coast was amazing! Carmelo was super helpful in planning and tailoring the trips to our needs. The agency was also very quick to respond during our stay in Italy and was very accommodating in helping us work out some last minute changes to our trip. It was truly an unforgettable experience in a beautiful place!

Planning a trip with an in-country advisor just makes sense. Ingrid Thornes, our trip consultant for a two week trip in Norway, met and exceeded our expectations. Being from Bergen, she was able to give good first-hand advice and proved more reliable than a guide book.

We outlined our preferences for types of hotels, modes of transport, and places we wanted to include on our visit. Ingrid evaluated our ideas, made suggestions and then delivered an itinerary that we collaborated on for weeks. That required a lot of patience from her!

Honestly, this trip met ALL of our expectations because Ingrid took the time to listen and help us make good choices. All tickets were emailed, all connections made, paving the way for a knockout time in Norway. Well done KimKim. We will book another amazing excursion with your u again.

Linda and Peter Fenton, Massachusetts USA

Had an amazing time on our short, self-guided bike trip through Tuscany. The area is beautiful, especially the stretch from the outskirts of Florence to Radda in Chianti. Lots of wineries with consistently good wine. Everything was well coordinated in terms of bike delivery, luggage transport, and hotel booking. Had some initial difficulty with the bikes and with navigation but everything went smoothly afterwards.

Its has been amazing 12 days trip with Mihiret being a tour guide and organized by Marco.

Ethiopia is not an easy country when it comes to street and people photography. However every visit to a location was organized with much knowledge, expertise and love., and as a result I got thousands of great photos.

Mihiret speaks local languages, knows, traditions, all do's and what is also very important - dont's.

Highly recommended!

The trip was amazing. Can’t describe how good it was. We had the most fantastic guide (Oyu) and driver (Banzar) and really got immersed into the Mongolian culture. Amazing place with so much scenery, lots of driving but you need to be prepared for that going to Mongolia anyway. Everyone was so kind and wanted to do what they could to help us and make our trip special. Passed some others on trips but ours was quite private so didn’t have much communication.
Kimkim was very organised and we knew what to expect and everything ran very smoothly.

Estelle from sun e bikes was great and very helpful. The staff at the restaurants: Fort in Marseille, La Fourchette in Avignon were very pleasant and good experiences. Heily Lucullus in Avignon was very good and our owner/hostess was very nice. Eating dinner outside at Les Fin Roches in CDP had excellent ambiance. CDP itself was just OK. Sylvie at La Nerth gave a great tour although a little rushed since we were a little late. But she spent a lot of time with us in the the tasting room and it was very memorable. Very attractive woman by the way. ;) . Before we got to La Nerth, we stopped at Mont Redon winery. Very friendly staff and a beautiful place. I recommend that as a stopover. Domaine de Manville was an excellent experience. The staff was excellent and we were treated very well by everyone that we interacted with, excepting the misunderstanding at the proshop.

Hi Susan and Kimkim,
Re: star ratings above: Susan was very nice (five stars) and booking on your site is excellent (five stars). I put three stars because of value of trip to us.

My computer has been in repair but I’m up and running so here is our review.

Accommodations and Sites on Each Stop:
NAIROBI
Fairview Hotel: Wonderful. We would love to have rested up here for first day as you know.
Sites: Baby elephants and giraffe fun to see. Suspect in hindsight that a drive through the Nairobi National Park would have been a more robust and exciting day…more of an “A” than a “B” site.
LAKE NAVAISHA
Camp Carnalley: Cheryl enjoyed the environment (birds, lake, trees). William was very uncomfortable with the rustic cabin with no windows. William was only warm by the fire in the restaurant…everything else open air and cold. Food very bad except pizza and cocktails. Cheryl and William both feel the camp does not meet with the “comfortable” standard we purchased.
Hells Gate: Hike good exercise but views not “A” rated. Walking with animals lovely (prefer hiking with animals on a hiking trail..but it was nice nevertheless). William not at all excited about Hells Gate. Cheryl was engaged and interested with walk and the gorge hike. She would have preferred arriving early in the morning for pink cliff and more animals. Hindsight.
LAKE NAKURU
Maili Saba Camp: Wonderful. We both enjoyed the view, cottage, food, environment, service, pool. Best accommodation of the trip.
Nakuru National Park: Wonderful. We both really enjoyed the scenery an animals of Nakuru.
MARA, MATIRA BUSH CAMP S IDE
Matira Bush Camp: Could have been perfect. Wonderful setting in the bush, good service and food. Problem upon arrival after dark: they took us to a tent surrounded by bush, no view, very dark and claustrophobic. I told them it did not match what I saw online in pictures. They said pictures can be misleading. They said platform tent might be better but was booked. So we tried to sleep in the dark tent but gave up early am and I got some pads from the reception area and put them on ground around the fire. Got some rest there but it required “going rogue” and it woke up some of the staff. At dawn I found the platform tent with lovely view and no one was in it. We moved into that tent the second night and I really think it was unfair that they did not eagerly change our tent the night before. Lost almost a whole night sleep after a long drive. Did not meet with the comfort standard purchased for the first night. We were able to relax and very much enjoy the platform tent the second night
Game Drive out of Matira
Beginning to be concerned we were not seeing many animals in the Mara. A Swedish couple seriously advised us to go to two places to see cheetah, leopard, and a touch of the remaining migration. Duncan was extremely defensive when I suggested this itinerary. Swedes had warned me this might happen and advised me how to handle driver with gentle persuasion and offer of larger tip. So I did this and he did as requested and we saw the wonderful animals. His attitude cast a pall. We managed to keep things cordial with humor. Did not like having to “manage” driver.
KEEKOROK SIDE OF MARA
Keekorok Lodge: Did not know that there are two sides of the Mara and that Keekorok is located on a side of the park that has fewer animals and a lot of wide open repetitious views (maybe not so empty when there is a migration or on different roads?). Cheryl really enjoyed the hippo pool and wandering the grounds of Keekorok. William was ok with the lodge but felt it was poor value for cost of trip. Food was quite good. Loved presence of monkeys but missed the bush emersion of Matira .
Game drive out of Keekorok: Did not see many animals. Resorted to visiting high end camp which was intereting. Sand River views lovely for Cheryl, but William missed seeing animals. Not good value game driving day. A lot of driving on not very intereting roads.
BACK TO NAIROBI
Hilton Garden Inn: Very comfortable. Nice rooftop pool. We were considering staying in the Fairview Hotel instead of Hilton since Duncan insisted on leaving early from Keekorok. We were headed for Fairview when William asked to go to the stores at the lunch place you recommended after giraffe visit. Without letting us know how long it was going to take (we had no idea where it was), Duncan drove to the store which added so much driving time (and in heavy traffic) to the day that we no longer had time to enjoy Fairview. Arrived late to Hilton and enjoyed it very much for the two hours left in a looooong day of driving, some which could have been avoided. We were having a hard time communicating with Duncan…felt “cut off” from information about what was going on and how his decisions would impact our day. We would not have gone to the store if were knew it would eliminate ability to enjoy Fairview again. He acted quite unconcerned and was very self absorbed (except when we could make him laugh…William was good at that and luckily Duncan was receptive to a laugh once and a while).
OVERVIEW OF ITINERARY
This is a tough one to analyze as I do not know what the rest of Kenya is like. Overall less exciting and I expected for cost of trip. Too much “work” for a tour. Trusted that all destinations would be “A” rated, but this was not the case for us. Did not know I should have worked harder myself on the itinerary. My primary disappointment was the lack of scenery for a majority of the driving. We back tracked over long stretches which were not particularly interesting. The bumpy roads were very hard on William; he would have preferred a shorter trip with flights. I accept bumpy roads as part of safari experience but do expect good scenery as an important part of an itinerary. I’m very careful in California to “stay scenic”. I undertand you cannot predict client response to bumpy roads.
TRIP VALUE
I have recalculated the cost of trip before Kimkim fees as best I can and I come up with cost of driver and accommodation to be about $4,700. (I did not assess hotel nights as “per person” as they are not billed that way online…rates are for two people. The only time I see per person rates is when you are using the lodges safari services). Duncan said his rate is $300 per day. There is a chart below.
We paid $8000. Duncan said he is paid $300 per day ($2,700 for our days). I estimate the lodging at $2,000 for two. Hotels based on prices for two not each searched online or at sites: Fairview $175 one night (I did not include the one night tobe refunded; Camp Carnalleys (generous estimate $150/night); Maili Saba $400 for two nights meals included two people; Matira Bush Camp rate not listed so I estmate about $250 per night max for two; Keekorok two nights $500 for two; Hilton Garden Hotel generous upward estimate $200 for two).
I thought that since we were not receiving the kind of full blown attention and services of a Roads Scholar type tour that using Kimkim would be a good value way to go…more like a travel agent than a tour company. I thought that we would enjoy consistent comfort, that the driver would be congenial and trustworthy and while not a guide would convey an eagerness to please, that we would have comfortable lodging, and that the itinerary would be full of “A” rated experiences.. I thought that without steep middle man fees and additional fees for a professional guide that cost would be much lower than a standard tour like Roads Scholar. Unfortunately, little of this turned out to be true for us.
I did not have a bad trip…I was quite happy most of the time. William suffered more…he kind of “gave up” and used a lot of humor to cope. We are both glad we went, but feel like we way overpaid for what we got.
I am of course open to your response to my concerns and you are free to call me 415 7305305. If there is a way to address these concerns and continue working with you that would be great.
Sincerely,
Cheryl Chester (and William Baker)

Thanks to kimkim and Travel12 for an exceptionally well planned and amazing vacation in Greece.
The attention to detail was most impressive.

I was a little nervous as I was traveling alone and had an ambitious schedule. Christos
ensured I was able to visit all the places I wanted to and got some time to relax and enjoy the islands. Taking my preferences into consideration.
The route was well planned and hotels selected were in close proximity to tourist attractions and pickup points for excursions. Transportation was coordinated with reliable, friendly and respectful business partners. They were punctual and professional. One of them drove around the port so I knew exactly which ferry I was to take as it was a little dark.
The excursions were also with reputable companies with expert and experienced tour guides which, in my opinion, makes a huge difference.
Kimkim's trip planning application made it easy to communicate, track conversations and always have access to information and resources. I never felt like I was traveling alone with prompt responses and help when I needed it the most.
The services provided by the Travel12 team truly reflect their values of honesty, respect and integrity.
Thanks so much Christos, Eric, Tasos and partners.
I highly recommend Kimkim and Travel12.
Talk to you next year Eric.

First let me start by saying I can't give enough praise to KimKim and our local specialist Vasilis in Greece. We had a change in our ships itinerary at the last minute do to weather and one message to Vasilis in hours had a tour change for us, he was just amazing and a pleasure to work with. The tours were wonderful and the service impeccable. The tour we had in Rhodes and the guide, Tsabika Geor Hatinikola was fantastic. Tsabika was not only very pretty and a walking book full of knowledge, she was delightful, funny and extremely charming. Maria in Santorini was wonderful as well and extremely accommodating when one in our group suggested to add an additional stop. We were a group of 12 in our private tour and all left each tour with only wonderful memories and knowledge of the two beautiful cities. We all highly recommend KimKim and know we will definitely use them for our future travels. Anita Gagliardi

Robert helped us with everything and did an amazing job. Our hotels were just as we had hoped and our itinerary was perfect for our needs. All along our travels, Robert would check on us and make sure there were no glitches. We had a rental car which he had arranged, someone to pick us up at the airport, deliver the rental car, pick up the car when we were done and someone to drive us to the airport. There was no detail left undone! We loved Croatia, especially Dubrovnik. Our vacation was wonderful!

Had a wonderful time trekking Annapurna Base Camp and Muldai Peak with my awesome guide Nawang. Raj, Erin and Amanda were super helpful and accommodating as plans changed, and made all the logistics effortless. Truly an unforgettable trip!

From the start of planning until our return home, Veselka was the most important asset to our amazing time in Croatia. Starting with a general idea of what we wanted to see during our brief 10 day trip overseas, she was able to put together an itinerary that allowed us to see everything we wanted to and so much more. Each question I had during the planning process was answered promptly and thoroughly. She would check in with me at every step of the way to ensure every detail of the itinerary met our goals.

Our car rental pick up upon arrival was smooth and effortless. Each accommodation was pleasant, clean, perfectly located, and memorable. We never had an issue with a reservation or during any check out process. Veselka made herself available during our entire stay and checked in occasionally to ensure all was running smoothly.

Our trip took us by car from Zagreb, to Slovenia, down the coast of Croatia, and even Montenegro. The 3 private, guided tours were the highlight of our adventures, allowing us to get to know each location in a way we wouldn't have been able to on our own. Each guide--Aljaz, Mario, and Edi-- was personable, knowledgeable, and went above and beyond our expectations of each tour.

We made such amazing memories and are so thankful to Veselka for ensuring we could relax and enjoy our time without stressing over any reservation, accommodation, or planning detail. We cannot wait to work with kimkim again and are so pleased with the service provided by Veselka.

Stephanie & Anthony

Christos, my local specialist couldnt have been more responsive and communicative. It seems that he works 24/7 as he got back to me so quickly all the time! And also, very importantly, I feel we got very good value from them. All of the guides were first rate, very knowledgeable, delightful, and went the extra mile. We really enjoyed the Vintage Tour of Crete,Cretan Village Tour and Cretan Food Tour. We spent two weeks in Crete, going to Heraklion, Chania and Elounda which was perfect. We're already thinking about a return visit we liked it so much!

Robi was in daily contact with us to insure that we were enjoying ourselves in Croatia. We felt the itinerary which had been presented provided appropriate opportunities to experience each stop during our 8 days in Croatia yet allowing some time to explore on our own. The suggested accommodations were outstanding. We would certainly recommend Kim Kim and Robert to anyone traveling to Croatia.

Once again another absolutely amazing trip with Quechua Treks. Our guide, Wilson was amazing, as were every single one of our porters (whose names, unfortunately I can't remember). Wilson was a gem, took extra time with my daughter, who has never been to Peru. He got some truly exceptional photos of us along the trek. The planning was seamless and tons of fun thanks to all the hard work from Haley and crew at Quechua Treks. The food was beyond amazing, I always look forward to the food on these treks, the chef is a true magician. He even took into account my daughter's crazy stomach and make what she liked and could eat. She liked the avocado disc so well, she got the recipe from him!!! I love love this group of people!!!

Had a great time.
Beautiful country & beautiful people.

Kim Kim and specifically our contact Brahim was amazing! I had several different questions that came up before the trip and even during and he got back to me immediately and was very thorough and helpful. I would absolutely recommend Kim Kim!