Kimkim Trip Reviews for Chile
Excellent customer service. helpful tour guide and driver
Chile
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Mar 14 - Mar 20, 2023
Hi Yuqing,
I'm glad everything worked out with the car and you were able to enjoy your trip in Torres del Paine! I'm sure you have many beautiful photographs of your journey.
All the best,
Jesse
We had a glorious first time in Chile! This i...
Chile
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Mar 4 - Mar 11, 2023
Dear Kathy,
Thank you for your kind words and your precise descriptions of the tours, they help us grow and develop a better service every day!
I hope your time in Chile has awakened the desire to return! We will be waiting for you again in South America to continue discovering the 40 remaining national parks hahaha!
It was a pleasure assisting you!
My best wishes,
Ana and the entire Trips South America team!
Everything was perfect. All I had hoped for ...
Chile
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Feb 17 - Mar 5, 2023
Dear Melinda,
It fills my heart to know that this trip we planned together - and that covered two different countries - exceeded your expectations. I thank you for trusting us with all the arrangements and hope you will keep lifelong memories from it.
All the best,
Lorena
Local advice and reliable service providers
Chile
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Feb 19 - Mar 1, 2023
Dear Maggie,
I'm glad to read that they have spent an excellent trip through Chile!
I appreciate that you have taken the time to write this review, it helps us to continue improving our services to provide the best experiences in South America :)
My best wishes to you and Jeff, I hope to receive them in the future soon!
Ana and the entire Trips South America team
A Great Trip *in Spite of* A Poor Travel Agency Experience
Chile
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Feb 15 - Feb 26, 2023
Thank you for your feedback. It is good to know that most of the trip was great and you enjoyed it.
Regarding the details you have mentioned:
- Visa to Bolivia: I am afraid as much as you we were also confused. As well as you we were misinformed by the official information. We are very sorry but glad that you have enjoyed your visit to Bolivia.
- Regarding the excursion to the observatory - all of the excursions we have included were confirmed taking into account all the... Read more
We are home, thank you so much for putting th...
Chile
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Jan 9 - Feb 24, 2023
Dear Mark & Diane,
Thank you for taking the time to write us a review. This helps us to improve every day!
It was a pleasure to help you carry out this massive adventure of 47 days through Peru, Bolivia, Chile, and Argentina :)
I loved reading every detail in your blog and on behalf of the entire Trips South America team, we sincerely appreciate your trust in the execution of such a beautiful trip.
I hope to welcome you back to South America soon in the future!
All the best,
Emi
Our 14 day 5 overnight destination trip to Ch...
Chile
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Feb 14 - Feb 27, 2023
Thank you very much for your review Bill!
It was great helping you out planning this last-minute trip. Me and my team are very happy to read all this and I hope you will be back soon in South America! I hope everything is going great back in the US.
Best wishes,
Angel
Amazing - everything on our two week trip was...
Chile
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Feb 4 - Feb 18, 2023
Hi Leanna and Connor,
It is wonderful to hear you enjoyed this adventurous trip to Chile, getting to experience so many different locations, landscape and culture throughout our country. It was my pleasure to plan this trip for you!!
All the best to both of you,
Lorena
We had a amazing time with our guides and a f...
Chile
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Feb 6 - Feb 17, 2023
We can highly recommend to book your holiday with kimkim.
We were really looked after any any respect.
Everything was well organised and communication was excellent.
thank you for a great and memorable holiday.
Peter and Gerhard Read more
Dear Peter and Gerhard!
Thank you so much for your lovely words and feedback :D
I'm glad you enjoyed your time here as much as I enjoyed arranging this trip for you.
I look forward to helping you with your next South American adventure!
All the best,
Emi
I was pleasantly surprised how well everythin...
Chile
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Jan 23 - Feb 13, 2023
We had many guides, and they were all very good.
Specifically I remember our guide on Easter Island Emilia. Very knowledgeable and willing to share with us her love of her home island.
I was not very happy when there were non English speakers on the tours: the guides had to speak in both languages, and I don’t think we got the entire story. Read more
Hola Elena, thanks for sharing those beautiful photos! Glad to know the trip was better than you had expected :). Your astro tour/entrance fee refund is in process.
Best always,
Lorena
Trip to ChileWe had one of our best vacatio...
Chile
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Feb 2 - Feb 13, 2023
Everyone of our airport transfers were waiting for us when we cleared customs and baggage claim and drove us to our destinations giving us good information regarding that region of Chile.
The hotels Erin selected were excellent with nice rooms, good locations for exploring the cities, and great breakfasts.
The activities that were scheduled for us were both challenging and interesting (kayaking,... Read more
What an incredible trip!
Chile
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Feb 4 - Feb 11, 2023
Hi Jeff,
Good to hear from you and I am very happy to see you had a great adventure. You managed to do a lot in your available time and while the journeys can be sometimes big, the memories live forever. I appreciated you took the time to chat with me as it makes an immense difference in helping to understand your own preferences and then creating a framework to deliver them. I am glad you have renewed faith in travel operators. Please contact me for any future adventures in Latina America and glad to have made friendships with you both. Jason.
Everything was mostly very good to excellent
Chile
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Jan 23 - Feb 13, 2023
I appreciate the feedback, Mark, and glad to hear you all enjoyed visiting so many different destinations in Chile! I have noted your comments about the hotels... and will contact them to follow up.
Best wishes to you, Mary, and Elena!
Lorena
Lorena was very wonderful. Lorena responded q...
Chile
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Dec 26 - Jan 7, 2023
Lorena was very wonderful. Lorena responded quickly and accurately. She always kept us in the loop and was extremely accommodating when changes came up. It was a very easy, no stress process. We had a pretty logistical heavy trip and Lorena was great. We will be using Kim Kim again.
You are so sweet, Sarah, thanks! It was my pleasure to plan this exciting adventure for you and Mark and I'm super glad you enjoyed your time in our beautiful country.
Best wishes for both of you and happy future travels!
Lorena
First class service from Jess at Kimkim
Chile
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Jan 27 - Feb 5, 2023
Thank you for the review, Jill; my very first at that! I'm sorry the weather wasn't the best during your time in Atacama but I'm glad you still enjoyed this portion of your trip.
I wish you and Ben the best during the rest of your travels!
Jesse
What a beautiful and physically awesome trip....
Chile
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Jan 25 - Feb 2, 2023
I appreciate the review, Rich! It is great to know that this Trip Plan we prepared for you and Sue was a nice experience and even better knowing you got to see a Puma up close! Not everyone is as lucky even on the same trails.
Wishing you both the best,
Lorena
Chile Tour
Chile
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Jan 14 - Jan 27, 2023
The guide on Jan. 25, 2023 for Torres del Plaine National Park spoke at length in Spanish and very little in English. So we missed out on a lot of commentary.
And all drivers were very good. Jason provided great service.
He had planned and organized our trip very nicely.
This made it very easy for us and we had no anxiety or stress anywhere in Chile.
He communicates immediately on an inquiry and to the point.
He had promised us that our trip would be... Read more
Hi Bakulesh,
Thanks for your review and I am glad you both had a wonderful time and are considering your next vacation with us. You mentioned the Torres del Paine guide not being conversant in English as much as Spanish. I will look into that as it has not happened before and we wish to correct that for future travellers. I am glad all of the rest of the trip was above your expectations. I am glad we have built a trusted relationship for the future.
Kind Regards,
Jason.
A Perfect Atacama Desert Trip
Chile
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Jan 11 - Jan 18, 2023
You are so kind... thanks Eric! I hope Shirley will be able to see Chile through your photos as she embarks on her own inside journey. I'll keep her and son in my thoughts. Atacama is a beautiful location and I am super happy you were able to enjoy your trip.
All the best,
Lorena
The adventure was well designed and great cho...
Chile
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Jan 7 - Jan 20, 2023
I especially enjoyed the 5 day cruise from Punta Arenas to Ushuaia, around Cape Horn and through the inside channels. Unfortunately due to weather conditions we were unable to land on the cape but passed close enough to get pictures of the station and the monument. An earlier tour had to be... Read more
Thanks for your comments, Malcolm! The Australis is for sure a little gem only a few are able to enjoy, glad you were one of them!! Best of luck in your future travels :)
Kindest regards,
Lorena & team
We loved our trip to Chile! Every place was a...
Chile
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Jan 9 - Jan 20, 2023
Dear Yana,
It was a pleasure hosting you and Vlad in Chile! Thank you very much for taking the time to write a review for all the activities and hotels, this helps us to continue improving day by day.
It was a pleasure planning this trip with you and it makes me very happy to know that everything was to your liking.
I look forward to working with you again soon!
All the best,
Ana and the entire Trips South America team