Kimkim Trip Reviews for Vietnam

4.9
Based on 497 ratings
Read 497 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I would recommend KimKim, Long and Realest Asia without hesitation….
Vietnam | Sep 2 - Sep 15, 2023

LeeAnn
LeeAnn D.
Alhambra, AZ | Reviewed on Sep 16, 2023
All of our tour guides were amazing. All guides were extremely knowledgeable about the areas we were visiting and able to answer all my crazy questions. Our driver in Siem Reap deserves a special award. He had cold water and cold wipes ready for us before and after every single stop. It was so hot in Cambodia that we needed these. Seriously, our driver in Cambodia anticipated our every need. Read more

All of our tour guides were amazing. All guides were extremely knowledgeable about the areas we were visiting and able to answer all my crazy questions. Our driver in Siem Reap deserves a special award. He had cold water and cold wipes ready for us before and after every single stop. It was so hot in Cambodia that we needed these. Seriously, our driver in Cambodia anticipated our every need.

Activity Reviews
Hoi An Street Walking tour(N)
Hoi An Street Walking tour(N)
Hoi An

Hoi An is an amazing city.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cam Thanh Fishing Village Tour & Basket Boat Ride
Cam Thanh Fishing Village Tour & Basket Boat Ride
Hoi An

This was our favorite day of the trip. The Day family that hosted us were amazing. Loved everything about Hoi An.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Hanoi Like a Local
Explore Hanoi Like a Local
Hanoi

Our guide Jade is an absolute gem. She took care of us, answered all our questions and made sure we had a very authentic experience. Would recommend this tour 100 percent!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Half Day
Hanoi Half Day
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

Truthfully, the boat needs updating. It’s a humid, hot country so I understand a certain amount of wear and tear. The staff were amazing, service is not lacking one bit. However, the boat is old and our bathroom had a very bad smell. Otherwise, great time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue

Be warned, the imperial city is HUGE!! Lol. Not something anyone can change, but it’s large, there’s a lot of history and it’s extremely hot in September. However, it’s beautiful and a must see for sure.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Sep 17, 2023

Dear LeeAnn,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
Best wishes!
Long

Great Northern Vietnam Tour
Vietnam | Aug 30 - Sep 3, 2023

John
John E.
Eunice, NM | Reviewed on Sep 07, 2023
What an awesome trip. Our guide, Than, was super nice and helpful. Even helped my mom down the 500 steps in Tam Coc. Vietnam is a beautiful country and Ha Long Bay was more incredible than we could have imagined. Endless islands and gorgeous weather. Really recommend working with Camellia too. She was responsive, helpful, and made sure the trip was exactly what we wanted. Read more

What an awesome trip. Our guide, Than, was super nice and helpful. Even helped my mom down the 500 steps in Tam Coc. Vietnam is a beautiful country and Ha Long Bay was more incredible than we could have imagined. Endless islands and gorgeous weather. Really recommend working with Camellia too. She was responsive, helpful, and made sure the trip was exactly what we wanted.

Hotel Reviews
Dragon Legend Cruise
Hon Gai

The rooms are surprisingly nice for a boat. Way better than like a cruise ship. Food is great. They have an affordable spa. And the views are simply incredible. Boat staff are also super nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh

The Hidden Charm hotel in Ninh Binh was quite nice. The staff were friendly, the rooms were clean, and it felt safe. It was conveniently located about 10 minutes from the next day's tour. The hotel also had a restaurant, which was a plus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tirant Hotel
Hoan Kiem, Hanoi

The Tirant Hotel in Hanoi was quite luxurious. The rooms were very nice and the beds comfortable. There was a rooftop restaurant which offered great food and a beautiful view of the sunset. Even though I arrived late and didn't do much in Hanoi, the hotel was a positive part of my experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mua cave - Hoa Lu ancient Capital - Tam Coc boat trip - Bich Dong Pagoda
Mua cave - Hoa Lu ancient Capital - Tam Coc boat trip - Bich Dong Pagoda
Ninh Binh

Beautiful scenery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi arrival - pick up and transfer to Ninh Binh
Hanoi arrival - pick up and transfer to Ninh Binh
Vietnam

I felt at ease with the transportation from the airport to Ninh Binh. The driver and guide were friendly and professional, making the two-hour drive more comfortable. The journey was a bit hectic and stop-go, which might be a problem for those who get motion sickness easily. But overall, the pick-up and transfer service was efficient and reliable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi -Bai Tu Long Bay welcome on board
Hanoi -Bai Tu Long Bay welcome on board
Ha Long Bay

The Halong Bay cruise was far more incredible than I expected. The views of the islands were absolutely stunning. The cruise itself was a highlight of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bai Tu Long - Thien Canh Son Cave - Return to Hanoi
Bai Tu Long - Thien Canh Son Cave - Return to Hanoi
Vietnam

The Thien Canh Son Cave was part of the Halong Bay tour. It was a bit crowded and not as memorable as other parts of the trip. It was a short walk through a small cave. It wasn't a must-see activity, but it was included and gave us a chance to get off the boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Sep 18, 2023

Dear John,

Thank you so much for taking the time to write this review! I am thrilled to hear you had a 5* experience in vietnam! It will be an absolute pleasure to work with you (again), your friends or family in the future.

All the best,
Camellia

Tours , guides and drivers were brilliant...
Vietnam | Aug 18 - Aug 24, 2023

David
David L.
United Kingdom | Reviewed on Aug 31, 2023
Guides and drivers were brilliant and went out of their way to add value to the experience The guides really brought brought the culture of Vietnam to the forefront Read more

Guides and drivers were brilliant and went out of their way to add value to the experience

The guides really brought brought the culture of Vietnam to the forefront

Hotel Reviews
Hanoi Boutique Hotel
Hanoi

Hotel was fine and clean and in centre of city.. Definitely 3 star.. so no complaints. Would have been happy to pay a bit more for higher grade hotel😀

Authenticity & Character
Hotel was fit for purpose
Location
Locatlion
Staff
Very helpful, respectful and friendly
Cleanliness & Comfort
Hotel was fine.. maybe option for higher grade hotel
Sanouva Saigon

Hotel perfectly fit for purpose..No complaints

Authenticity & Character
Location
Hotel in centre of City
Staff
Cleanliness & Comfort
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Sep 18, 2023

Hi David,

Thank you for your kind review! I'm happy you and Maria had such a great time on this trip. It was my pleasure to plan this adventure for you both :)

All the best in your future travels!
Camellia

First trip to Vietnam!
Vietnam | Aug 20 - Aug 27, 2023

D
David W. Z.
San Francisco, CA | Reviewed on Aug 29, 2023
Hien was simply exceptional! Her planning and communication before and during our one-week trip to Vietnam far exceeded expectations. Every single movement in the trip, which included three hotels in three different cities, flying in and out from different airports, trains, vans, and boat trips, was executed seamlessly. I can't recommend Hien and her stellar company highly enough if you are visiting Vietnam. I would be very happy to travel under her care again soon! Read more

Hien was simply exceptional! Her planning and communication before and during our one-week trip to Vietnam far exceeded expectations. Every single movement in the trip, which included three hotels in three different cities, flying in and out from different airports, trains, vans, and boat trips, was executed seamlessly. I can't recommend Hien and her stellar company highly enough if you are visiting Vietnam. I would be very happy to travel under her care again soon!

Activity Review
Saigon  Adventure Cycling Tour
Saigon Adventure Cycling Tour
Ho Chi Minh City

By far the coolest thing we did on our trip! Minh was an absolutely amazing guide and showed us parts of Saigon by bike that there is simply no way we would have found on our own!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Aug 29, 2023

Dear David,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. . I will pass on your kind words to the whole team that you met during the trip.

Thank you again for choosing our company and we hope to see you again!

With my best regards,
Hien

Amazing from start to finish. H...
Vietnam | Aug 16 - Aug 21, 2023

John
John M.
Palo Alto, CA | Reviewed on Aug 27, 2023
This trip was amazing from start to finish. Hien was creative and flexible in finding an itinerary and suggesting specific places to stay, including the out-of-this-world Tam Coc Garden and a one-night Nostalgic Cruise overnight in Halong Bay. Cuoung was our helpful and energetic guide on a street-food walking tour of Hanoi and drove with us to other locations, including a hike, so we were prepared for any unexpected needs. We also thought Lucy from Hanoi Vespa Tours was superb - fun and... Read more

This trip was amazing from start to finish. Hien was creative and flexible in finding an itinerary and suggesting specific places to stay, including the out-of-this-world Tam Coc Garden and a one-night Nostalgic Cruise overnight in Halong Bay. Cuoung was our helpful and energetic guide on a street-food walking tour of Hanoi and drove with us to other locations, including a hike, so we were prepared for any unexpected needs. We also thought Lucy from Hanoi Vespa Tours was superb - fun and full of interesting information. We would definitely recommend talking to Hien for any tour to the area and recommend Cuoung as your guide.

Hotel Reviews
Sofitel Legend Metropole Hanoi
Hanoi

I really enjoyed my stay at the Metropole in Hanoi. It's a well-known hotel that's classy and historic. It was perfectly fancy, historic, and approachable. The room we got was at the end of the hall on the club floor, which was all you could ask for. It was easy to walk around from there and the city was very accessible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Hoa Lu District, Ninh Binh Province

Tam Coc Garden was a dream. It was extremely upscale, low key and nature-oriented. It was one of the nicest places I've stayed at anywhere. The design, layout, and location were all fabulous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nostalgia Cruises Ha Long

The Nostalgia Cruise was a delightful experience. It was a small boat with a small number of rooms which was nice. We got a beautiful room and the whole experience was well-chosen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Insider’s Hanoi Vespa Tour
The Insider’s Hanoi Vespa Tour
Hanoi

The Vespa tour was a unique experience that I thoroughly enjoyed. It was quite different from typical bus tours and allowed us to really see and explore the city.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Halong - Lan Ha Bay (Nostalgia cruise)
Ninh Binh - Halong - Lan Ha Bay (Nostalgia cruise)
Ha Long Bay

The Nostalgia cruise was an absolute delight. The small group setting made the experience feel more intimate and special.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lan Ha Bay - Halong - Hanoi (Nostalgia cruise)
Lan Ha Bay - Halong - Hanoi (Nostalgia cruise)
Ha Long Bay

Continuing the cruise through Lan Ha Bay, Halong, and back to Hanoi was a great way to end the trip. The views were stunning and the overall experience was one to remember.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Trang An Complex - Hang Mua Cave ( overnight in NB)
Visit Trang An Complex - Hang Mua Cave ( overnight in NB)
Ninh Binh

Visiting Trang An Complex and Hang Mua Cave was a memorable part of the trip. Beautiful boat ride and not to be missed!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cuc Phuong National Park - Cycling to Tam Coc
Cuc Phuong National Park - Cycling to Tam Coc
Ninh Binh

Cuc Phuong National Park was an exciting and active adventure. The dense jungle was amazing and our guide was very familiar with the trails. Our guide was flexible and I believe the experience could be adapted to different activity levels. In the end, we spent the day seeing a monkey rescue place and hiking and did not bicycle around Tam Coc, which was just fine.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Aug 28, 2023

Dear John,
Thank you for your kind words and thorough feedback! I am so happy to hear you had a wonderful time during your time in Vietnam and hope you visit us in the future again for your next adventures to Vietnam or Southeast Asia. I will pass on your kind words to the whole team that you met during the trip.

Vietnam would love to have you back :) Maybe we will meet again someday.
With my best regards from Vietnam.
Hien

Northern Vietnam - great trip!
Vietnam | Aug 14 - Aug 18, 2023

Kathleen
Kathleen E.
Raleigh, NC | Reviewed on Aug 24, 2023
Ashley did a great job helping us to plan this trip and was very organized and responsive. Our guide Mr. Tu was very good! I would highly recommend the Soleil Hotel and Boutique - it is a very nice hotel and the spa there is great. Tina does an amazing massage. Read more

Ashley did a great job helping us to plan this trip and was very organized and responsive. Our guide Mr. Tu was very good! I would highly recommend the Soleil Hotel and Boutique - it is a very nice hotel and the spa there is great. Tina does an amazing massage.

Hotel Reviews
Soleil Hanoi Boutique Hotel
Hanoi

Very clean and room was well appointed. The front desk staff was super helpful and the spa is top notch. Breakfast was included and the food was quite good with a lot of variety. I would definitely stay here again.

Authenticity & Character
Location
Right in the heart of the old section with many places to eat and shop.
Staff
All of the front desk staff was great and Tina from the spa was amazing
Cleanliness & Comfort
Beds were good and room was nice and very clean. Only downside was that there was not much room for luggage for two.
La Pandora Cruises
Hai Phong

The rooms were very nice and well appointed. Unfortunately our reeked of sewer gas and we had to be moved.

Cleanliness & Comfort
Room was clean and very spacious with a private deck. The top deck did not have a place to get out of the sun which was a negative on a hot August day.
Activity Reviews
Day Trip to Ninh Binh (Hoa Lu & Trang An)
Day Trip to Ninh Binh (Hoa Lu & Trang An)
Hanoi

Temples were amazing and boat ride was very nice (although a bit long on a hot August day).

Quality of Experience
Food
Food tour was great! Be prepared though to sit on very tiny stools and being very close to the street with motor scooters whizzing by.
Guides, Drivers and Staff
Knowledgeable, friendly and prompt.
Transport
Very comfortable
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

The bay is indeed very beautiful and it was fun doing a cruise. I think that we were lucky to be able to go out far enough to get away from the crowds. A day trip might not be good. I loved swimming in the South China Sea and going to the caves.

Quality of Experience
Food
Guides, Drivers and Staff
The two guys that were the tour operators were just great. They gave up their bedroom for us as it was the only room that we could move to. I felt sorry that they had to sleep with the sewer gas odor. They were friendly, organized and kept things moving. I appreciated there good service. Food wait staff were very pleasant.
Transport
Drivers to and from Ha Long Bay were very prompt and careful drivers!
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Aug 25, 2023

Dear Kathleen,
Thank you so much for sharing your experience. I truly appreciate it. I am honestly thrilled that you and John had a great trip to my homeland Vietnam. I'll pass the review on to the team and I'm sure they will really appreciate it too! I am sorry about the small hiccup in your room on La Pandora cruise but I am pleased that it was swiftly resolved for you.
Vietnam would love to have you back :) Hope to see you and John again in the near future!
My very best <3
Ashley

Excellent service, especially if you need help planning!
Vietnam | Aug 1 - Aug 8, 2023

Steven
Steven P.
Mequon, WI | Reviewed on Aug 20, 2023
This trip was incredibly well done! The website is very easy to use to plan and customize a trip. I frankly didn’t know quite how or where to start, and Camellia did an excellent job generating an agenda and tailoring it to our needs. The hotels were wonderful and activities perfect. Thank you! Read more

This trip was incredibly well done! The website is very easy to use to plan and customize a trip. I frankly didn’t know quite how or where to start, and Camellia did an excellent job generating an agenda and tailoring it to our needs. The hotels were wonderful and activities perfect. Thank you!

Hotel Reviews
The Oriental Jade Hotel
Hanoi

Great location, nice amenities, very gracious people! Even gave us a going away gift.

Authenticity & Character
Location
Staff
Such nice, welcoming people!
Cleanliness & Comfort
Dragon Legend Cruise
Hon Gai

You can even get massages onboard!

Authenticity & Character
Nice, spacious rooms
Location
It’s a ship!
Staff
Cleanliness & Comfort
Aira Boutique Hoi An Hotel & Villa
Hoi An

Truly excellent and comfortable rooms!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Majestic Saigon
Ho Chi Minh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Street Food Tour
Hanoi Street Food Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Very fun people! And drove us safely even in the rain.
Transport
Hanoi City Tour of Capital of Vietnam
Hanoi City Tour of Capital of Vietnam
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Really appreciated the nice air conditioned suvs!
Hanoi -Bai Tu Long Bay welcome on board
Hanoi -Bai Tu Long Bay welcome on board
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bai Tu Long - Hanoi - Flight to Danang then Hoi An
Bai Tu Long - Hanoi - Flight to Danang then Hoi An
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Tra Que Village & Hoi An City Tour
Visit Tra Que Village & Hoi An City Tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly to Ho Chi Minh City
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City

This is fascinating. If you’re claustrophobic you might not want to actually go in the tunnels. But the overall experience is quite interesting nonetheless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mekong Delta Day Trip
Mekong Delta Day Trip
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh Departure Transfer
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Sep 18, 2023

Dear Steven,

Thanks for the 5 star review.

I am so happy that you had such an amazing trip It was my pleasure to assist you with your trip. !

Best regards,
Camellia

Vietnam and Cambodia for a family of 5
Vietnam | Jul 23 - Aug 12, 2023

Jago
Jago r.
United Kingdom | Reviewed on Aug 16, 2023
During the preparation and planning, Long was responsive and helpful and planned a great trip for us, listening to our wishes and preferences well. Throughout the tour, he was in communication, checking everything was going well and it was reassuring to have his WhatsApp if we were to need anything (not needed!).
During the trip, everything from day one went very well. All our guides and drivers were helpful, friendly and spoke English. We had such a great time. Long had primed everyone...
Read more

During the preparation and planning, Long was responsive and helpful and planned a great trip for us, listening to our wishes and preferences well. Throughout the tour, he was in communication, checking everything was going well and it was reassuring to have his WhatsApp if we were to need anything (not needed!).
During the trip, everything from day one went very well. All our guides and drivers were helpful, friendly and spoke English. We had such a great time. Long had primed everyone that we had two coeliac travellers (gluten free diet) and the guides helped us with this.
A highlight in the North was Pu luong, such a beautiful place and our guide "T" was so interesting and knowledgeable.
Hoi An is a gorgeous place and our food tour there with Nancy was a highlight - we went back to the places she took us as they were so good.
HCMC - I would say the motorbike street food tour is a must, you really see the city and the drivers and guides took care of us so well and the food was so good.
Cambodia - Pin, our guide spoke excellent English, was so friendly and helpful with expert knowledge and made our trip there extra special.

Hotel Reviews
Tirant Hotel
Hoan Kiem, Hanoi

a peaceful haven, with the most comfortable beds. Roof pool a godsend at the end of a busy day

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Ricefield Resort
Ninh Binh

Only one night here but out of town and restaurant not great, rooms feeling tired.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Retreat
Thanh Hoa

stunning location, beautiful views, comfortable rooms and the pools are great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruise

Typical Halong bay cruiser looking at the others we stopped nearby, comfortable and functional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hue Ecolodge

great rooms, pool was lovely and the food they had in the restaurant was delicious

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ÊMM Hotel Hoi An

great location, lovely pool and very comfortable, lovely staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cochin Zen Hotel

quiet base and very comfortable yet right in the centre of town, great roof pool and view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Somadevi Angkor Resort & Spa

comfortable, huge pool, but breakfast not great and shower never got hot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Cam Thanh Village
Day Trip to Cam Thanh Village
Hoi An

fun trip - cycling through the village and veg gardens lots of people/tourists on the boat trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Sightseeing & Street Food Tour
Hanoi City Sightseeing & Street Food Tour
Hanoi

Having our guide (Quin) show us the site and then the foods of Hanoi at the start of our trip was great and we had an insight into some of the history and issues that Vietnam has faced. We had so much delicious Vietnamese food too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

We learnt to make rice paper spring rolls and ate them - delicious, along with some other lovely foods. The bike ride was fun, but hot!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu - Tam Coc (Half Day)
Hoa Lu - Tam Coc (Half Day)
Vietnam

The local boat people were on strike but we went to another venue and had a good boat trip that was infact longer - however, it was really very hot and the trip was in the afternoon sun.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking and rafting in Pu Luong
Hiking and rafting in Pu Luong
Pu Luong Nature Reserve

A beautiful place and the walk was through a stunning location

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pu Luong - Hanoi 2D1N
Pu Luong - Hanoi 2D1N
Vietnam

As per the previous Pu luong review - the scenery in this area is breathtaking

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay - By shuttle bus
Hanoi - Halong Bay - By shuttle bus
Ha Long Bay
Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi - Hue Arrival - half day sightseeing
Hanoi - Hue Arrival - half day sightseeing
Hue

It is an amazing place to visit but we did all struggle a bit in the heat as there is no respite in the citadel/palace grounds

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Vinh Moc Tunnels & DMZ exploration
Discover Vinh Moc Tunnels & DMZ exploration
Vietnam

our guide was very knowledgeable and helpful making this a really interesting trip, especially as our boys have done theVietnam war in their history GCSE

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Street Walking Food Tour with Dinner At Local Home
Hoi An Street Walking Food Tour with Dinner At Local Home
Hoi An

Nancy was so friendly, enthusiastic and her English was great, the event was excellent, the food superb and the whole evening was a highlight

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Street food lover by motorbike (New)
Street food lover by motorbike (New)
Ho Chi Minh City

the bikes through Saigon were a great way to see the city, and the guides/drivers where excellent with great English, the food was lovely

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Siem Reap arrival - Tuk Tuk street food tour
Siem Reap arrival - Tuk Tuk street food tour
Siem Reap

Very much a local venue and street food authentic, going by tuk tuk was fun Pin, our guide was great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
My Son Sanctuary Luxury Tour - Joint in tour
My Son Sanctuary Luxury Tour - Joint in tour
Hoi An

An interesting trip to the sanctuary. The dancing felt a bit touristy!

Quality of Experience
Guides, Drivers and Staff
Transport
Cu Chi Tunnels Half Day Tour - Joint in tour
Cu Chi Tunnels Half Day Tour - Joint in tour
Ho Chi Minh City

fascinating to visit this and our guide previously taught history and was very interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho) - Joint in tour (New)
Mekong Delta Group Tour (My Tho) - Joint in tour (New)
Ho Chi Minh City

typical group tour and one day does not really do the area justice but nice to get on the boats and see the village life

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Angkor Wat Sunrise and Temples Visit
Full day Angkor Wat Sunrise and Temples Visit
Siem Reap

What a place and with Pin, our local guide, it was brought to life - he understood how much we as a family with kids needed and when to move on, highlights were the jungle temple and we attended for sunrise and waited for sunset so a long day but well worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Phnom Kulen National Park
Day trip to Phnom Kulen National Park
Siem Reap

beautiful remote mountain area, swimming under the waterfall was rated 10/10 by our youngest son!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Aug 17, 2023

Dear Claire and Jago,
Thank you so much for sharing your experience. We are so glad to know that your family has enjoyed your trip to Vietnam and Cambodia with us. It was our big pleasure to organize your holiday and support you on the entire trip. Once again, thank you for trusting our company, and we hope to see you again in the near future!
Sincerely,
Long

Ashley was great!
Vietnam | Aug 3 - Aug 13, 2023

V
Viviana G.
Pembroke Pines, FL | Reviewed on Aug 15, 2023
Ashley was extemely helpful and accommodating from the start. She planned a trip with all our preferences and desires. She planned a great trip leaving me with a great vietnamese experience. We got a taste of the local culture as well as fine dining and some rest and relaxation. Read more

Ashley was extemely helpful and accommodating from the start. She planned a trip with all our preferences and desires. She planned a great trip leaving me with a great vietnamese experience. We got a taste of the local culture as well as fine dining and some rest and relaxation.

Hotel Reviews
Bebek Tepi Sawah Villas and Spa

The hotel location was great.It was far away and close enough. I loved that our room was so close to the pool. Everyone was nice and accommodating. Towels provided for water activities. Breakfast options were tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sadara Boutique Resort

Everyone was welcoming. Food options in hotel were good. Spacious hotel room. The pool area had a great view and had a very relaxing vibe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Semabu Hills Hotel Nusa Penida - Bali
Penida Island

The view is everything! The rooms we got were amazing. The sunset was beautiful! The pool area also had a great view. Staff was nice and helpful. The massage therapist did a great job.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
ATV & Ubud Surrounding
ATV & Ubud Surrounding
Ubud, Bali

I really enjoyed this adventure. The staff tried to make it as safe and fun. You get a break for a drink or ice cream to purchase. Showers and towels offered at the end of ATVing.

Climbing Mt. Batur & Natural Hot Spring
Climbing Mt. Batur & Natural Hot Spring
Ubud, Bali

The activity was demanding but very worth the view and experience. They do have like 2 stops with drinks and snacks for purchase. Gets cold at the top but during the hike it can be warm.

Snorkeling at Crystal Bay & Beach Relaxation
Snorkeling at Crystal Bay & Beach Relaxation
Nusa Penida

The sea life while snorkeling was beautiful!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Aug 16, 2023

My dear Viviana,
I honestly can't convey how much I and Realistic Asia team appreciate your kind words. Your and Lilian's reviews have made literally my day.
I am so pleased to host you and your friends on the recent trip to Southeast Asia. I truly admire you, ladies, you have a great friendship!
Thank you again for trusting our company, and we hope to see you again!
From Ashley with love <3

Vietnam The trip was amazing. Booking with K...
Vietnam | Aug 3 - Aug 13, 2023

L
Lillian M.
Sunnyvale, CA | Reviewed on Aug 15, 2023
Vietnam
The trip was amazing. Booking with Kimkim was very easy. Once we got paired with our local specialist, Ashley, she started the process. She asked about the type of experience we wanted to have (city only vs city and nature) and places we would like to visit in particular. We selected city and nature and gave her a few names of places. We also agreed on a luxury package. 7 days 3 nights in Hanoi/ha long bay and 3 nights in Saigon.
She went right to work and produced a detailed...
Read more

Vietnam
The trip was amazing. Booking with Kimkim was very easy. Once we got paired with our local specialist, Ashley, she started the process. She asked about the type of experience we wanted to have (city only vs city and nature) and places we would like to visit in particular. We selected city and nature and gave her a few names of places. We also agreed on a luxury package. 7 days 3 nights in Hanoi/ha long bay and 3 nights in Saigon.
She went right to work and produced a detailed itinerary draft. From there we went back and forth adding and changing things. Kudos for your patience Ashley! There were 4 of us chiming in. You handled it like a true pro and came up with the perfect itinerary. Ashley even coordinated reservations to restaurants we wanted to dine at at the last minute. We dined at Tam vi in Hanoi and Anna Saigon in Saigon. Both Michelin stars restaurants.
Our tour guides Vietnam were amazing: Sum (pardon my spelling) in Hanoi was awesome. He made sure we were safe and accounted for at all times. Showed us everything we wanted to see, Ho Chi Minh mausoleum, took us to train street. We were there on a Saturday night and he took us around the city to check out the night life. It was amazing! The street food tour was GREAT! We tried several
Dishes at local eateries, seating on the streets among locals. Accommodation in Hanoi: the peridot hotel and the capella cruise for one night at ha long bay. The staff in both places was truly amazing. So so helpful! Both places were immaculate clean.
Flight to Saigon was also included in our package. The accommodation was the Myst Dong Khoi hotel, located in an excellent area. Walking distance to bars and fun things to do on our down time. the hotel was great super clean and the staff was incredibly helpful. Rooms were spacious which was great because we elected to room in pairs, so we got two double bed rooms for the 4 of us. Our tour guide was Long (again selling is off sorry) very knowledgeable guide. He answered the million questions we had regarding the places we visited and the country itself. We visited the cu chi Viet Cong tunnels ( we even crawled through them). We also check out the independence place and took a day trip to the Mekong Delta.
All transport was private only for the 4 of us. Comfortable and clean vehicle. In both cities we had the same the same drivers (one in each city) for the days we were there which was nice and reassuring.
The experience was truly one of a kind and I feel we were taken care of at every turn. Ashley checked in on us constantly which was also very reassuring.

Activity Reviews
ATV & Ubud Surrounding
ATV & Ubud Surrounding
Ubud, Bali

Great and fun activity to do! I was kinda afraid but it turned out to be awesome!! Quick orientation on the ATV at the beginning and a few practice laps then off you go!

Quality of Experience
Food
We dined at nearby restaurant mainly local doshest
Guides, Drivers and Staff
The guide really accounted for each one of us along the way. He would repeat instructions over and over just to make sure we got it. I felt safe.
Transport
Climbing Mt. Batur & Natural Hot Spring
Climbing Mt. Batur & Natural Hot Spring
Ubud, Bali

I loved the end result of the climbing! That sunrise was glorious! The hiking was brutal 😂 as I am no hiker but it was well worth it. Our guide was Kutu a 24 year old local girl. She was great she allowed us as many breaks we needed without judging 😂. It took us a little over 2 hours (other people finish it in less time) and we made it with time to spare and waited for the sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling at Crystal Bay & Beach Relaxation
Snorkeling at Crystal Bay & Beach Relaxation
Nusa Penida

One of my favorite activities! Our guide made sure we had a great time. We saw manta rays and turtles. The water was so clear.

Quality of Experience
Guides, Drivers and Staff
Transport
Jeep Safari 4x4 From Mountain To The Beach
Jeep Safari 4x4 From Mountain To The Beach
Ubud, Bali

Another favorite! What a great experience! They picked us up in a 4 by 4 jeep, very spacious. And we went from mountain to the beach. That day was one of my friend’s birthday and the guide and driver helped us decorate the Jeep with balloons for her. We were able to seat on the top of the Jeep as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Discover Nusa Penida
Full day Discover Nusa Penida
Vietnam

We visited several spots and took wonderful pictures. We reached Nusa Penida by boat about 40 min trip, and a vehicle picked us up and took us to see the places. Lunch and drinks were coordinated at a beach club near the port.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Aug 16, 2023

Hi Lillian,
Thank you for your kind words and thorough feedback! I am so happy to hear you and your friends had a wonderful time during your time in both my homeland Vietnam and Bali.
Thank you again for taking the time to write this review of your holidays. It warms our hearts to hear such amazing feedback!
We have a lot of things for you to discover. Vietnam would love to have all of you back someday :)
Cheers!
Ashley

Bali
Vietnam | Aug 3 - Aug 13, 2023

Bola
Bola O.
Houston, TX | Reviewed on Aug 14, 2023
The tour guide:Dedy was so very kind and very thoughtful. Always tried to make our requests a reality.
One thing I could say is the Bali transportation was a little cramp especially for those sitting in the back. The jeep was a little better.
Ashley was always responsive and available. Ashley, Dedy helped make Valarie’s bday experience the best ever. I think we counted 4-5 different places sang happy birthday and provided her with either a cake or a drink that day, and I believe that was...
Read more

The tour guide:Dedy was so very kind and very thoughtful. Always tried to make our requests a reality.
One thing I could say is the Bali transportation was a little cramp especially for those sitting in the back. The jeep was a little better.
Ashley was always responsive and available. Ashley, Dedy helped make Valarie’s bday experience the best ever. I think we counted 4-5 different places sang happy birthday and provided her with either a cake or a drink that day, and I believe that was partly due to Ashley’s communication and doing.

Hotel Reviews
Bebek Tepi Sawah Villas and Spa

Nice and authentic, but not as clean as I would like. To close to real life with bugs and wild life. Employees are very kind and attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sadara Boutique Resort

Nice hotel and amenities. Breakfast was abundant and they provided early morning breakfast which was sooo very yummy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Climbing Mt. Batur & Natural Hot Spring
Climbing Mt. Batur & Natural Hot Spring
Ubud, Bali

It was ultimately a great experience, but maybe it would have been nice to get more realistic information prior to doing the climb. I was not expecting it to be as hard as it was.

Quality of Experience
Guides, Drivers and Staff
ATV & Ubud Surrounding
ATV & Ubud Surrounding
Ubud, Bali

Great fun! That whole day was a really fun day with the swings and the ATV, I felt like a princess and a bad ass in one day!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Aug 15, 2023

Dear Bola and other ladies,
Thank you so much for your kind words for Dedy and me for Bali trip. We're so thrilled that all of you enjoyed the trip and that we were a part of unforgettable Valerie’s birthday.
I am sorry about the small hiccup at Ubud where the guide did not inform you about the level of the climb trip. I am sure that we will improve by providing more details in the itinerary and asking the guide to advise future travelers to amend it according to their ability.
Thank you again for choosing our company and we hope to see you again!
My very best from Vietnam <3,
Ashley

Vietnam .
Vietnam | Jul 28 - Aug 3, 2023

Bola
Bola O.
Houston, TX | Reviewed on Aug 11, 2023
Peridot hotel: awesome breakfast, hotel is beautiful! The people/employees are wonderful!
Zoom: great guide and patient with us
Driver/transportation: transportation was awesome and roomie! We loved it! The driver was nice and professional, just didn’t interact with us much, probably due to the language barrier.
Ashley: she truly coordinated and I loved that she was readily available. We had times when we wanted to change the itinerary a lil and she responded quickly and we are greatly...
Read more

Peridot hotel: awesome breakfast, hotel is beautiful! The people/employees are wonderful!
Zoom: great guide and patient with us
Driver/transportation: transportation was awesome and roomie! We loved it! The driver was nice and professional, just didn’t interact with us much, probably due to the language barrier.
Ashley: she truly coordinated and I loved that she was readily available. We had times when we wanted to change the itinerary a lil and she responded quickly and we are greatly appreciative.
Vietnam: hot and humid! You have no control over that. The sites were nice and I learned some, but I sweated daily!

Activity Reviews
Hanoi City Sightseeing & Street Food Tour
Hanoi City Sightseeing & Street Food Tour
Hanoi

Food tour was great! Some great eats!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Ha Long Bay

The caves were not much of a cave, more like an opening. The cruise had great employees but I was happy it was only one night. That was sufficient to enjoy the cruise. The water in ha long bay was not well taken care of. Some debris around even when we were enjoying the water.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels & Ho Chi Minh City Tour
Cu Chi Tunnels & Ho Chi Minh City Tour
Ho Chi Minh City

I learned the most here and I liked it’s interactive nature-that u could touch and experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Aug 12, 2023

Dear Bola,
Thanks so much for your review! We’re really glad to know that you and your friends enjoyed your holiday in Vietnam and Bali as well. Your feedback is highly appreciated, as it enables us to further develop our services.
Thanks again for your sharing and for being such a great traveler.
Hope to see you again in the future!
Best wishes, Ashley

Trang did a great job of organizing the trip ...
Vietnam | Jul 29 - Aug 6, 2023

L
Lisa W.
Singapore | Reviewed on Aug 08, 2023

Trang did a great job of organizing the trip and Huy was fantastic on the ground. Our family of 8 had a wonderful trip. Vietnam was beautiful, the food was amazing and the itinerary was perfect for us!

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Aug 08, 2023

Hi Lisa.

Thank you much for your review and I'm very happy when you enjoyed the trip with us. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang

Just Incredible!
Vietnam | Jul 10 - Jul 31, 2023

J
Jamie M.
Winter Park, FL | Reviewed on Aug 07, 2023
I’m not someone to write reviews on a regular basis and I save them for services that truly deserve them. In this case this review won’t do justice to how phenomenal the experience has been from our trip and that truly is because of Lacey who arranged our whole entire itinerary. Lacey fully understands the term going above and beyond! From the get go she listened to what we wanted to do and made any amendments that we requested when it came to accommodations and excursions.... Read more

I’m not someone to write reviews on a regular basis and I save them for services that truly deserve them.

In this case this review won’t do justice to how phenomenal the experience has been from our trip and that truly is because of Lacey who arranged our whole entire itinerary.

Lacey fully understands the term going above and beyond! From the get go she listened to what we wanted to do and made any amendments that we requested when it came to accommodations and excursions.

Importantly she was prompt with communication which gave a sense of security we were in good hands.

During our trip she maintained constant contact and checking in with us to make sure everything was going accordingly.

Her team that she works with as guides were just incredible. Tommy, Lily, Sy and Pom deserve immense praise based on their knowledge and the fashion in which they show you around all the glorious places within Vietnam and Thailand!

This is the second time we’ve used KimKim to book a trip and we will continue to use them for all our upcoming travel plans and adventure.

All I can say is a sincere “thank you” to Lacey and hope that two things happen from this review..

1. Lacey is happy with this review because she thoroughly deserves it
2. Anyone who reads this reaches out to Lacey to have her book their trip for that part of the world and have us much fun as we did!

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Aug 07, 2023

Dear Jamie,

Big thanks for your glowing reviews on your experience!! I will surely forward your feedback to my colleagues. This is such a great motivation for me and my team to do our job better in the future.

Warmest regards from Hanoi,
Lacey & EV Team

We had an incredible trip organised by Trang....
Vietnam | Jun 5 - Jun 19, 2023

Ellen
Ellen G.
United Kingdom | Reviewed on Aug 06, 2023
We had an incredible trip organised by Trang. From our first interactions she responded quickly to all communication, answering questions, making suggestions & changes to itineraries.
Our three guides, Nhan, My & Da Lat we're great, really friendly, helpful & very knowledgeable. They ensured everything ran smoothly, recommended restaurants and really ensured our trip was enjoyable. They were so interesting to talk to about Vietnam, its history & life today.
We enjoyed all the places we...
Read more

We had an incredible trip organised by Trang. From our first interactions she responded quickly to all communication, answering questions, making suggestions & changes to itineraries.
Our three guides, Nhan, My & Da Lat we're great, really friendly, helpful & very knowledgeable. They ensured everything ran smoothly, recommended restaurants and really ensured our trip was enjoyable. They were so interesting to talk to about Vietnam, its history & life today.
We enjoyed all the places we visited, although we were disappointed with the floating market, more tourists than anything else!
Vietnam is an incredible country & we would definitely go back. We would definitely use Kim Kim & Asia Adventure again.

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Aug 09, 2023

Hi Ellen,

Thank you much for your review and I’m so glad to be your local journey planner to have this chance to host your trip. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang

Book with confidence!
Vietnam | Jul 20 - Aug 2, 2023

Geoff
Geoff S.
United Kingdom | Reviewed on Aug 03, 2023

Hien was amazing. Nothing was too much trouble for her to arrange.
The organisation was flawless. Hotels were all excellent. The activities and trips were all very enjoyable and well organised. Guides were knowledgeable and fun. I would have no hesitation in highly recommending Hien and the Kimkim team. A++++
I’d recommend longer time in central Vietnam if you’re after relaxation.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Aug 05, 2023

Dear Geoff,
We would like to thank you for taking the time to write this review of your holiday. It warms our hearts to hear such amazing feedback!
We’re very grateful for customers like you and hope to see you in Vietnam again.
Thank you!
Hien

Trang planned a great trip for us!
Vietnam | Jul 4 - Jul 30, 2023

Barbara
Barbara H.
Spain | Reviewed on Jul 31, 2023
Trang planned a 28-day trip to Vietnam, Cambodia and Thailand for us. She was a pleasure to deal with and very responsive, Her itinerary and hotel choices were very good. I appreciated that she did the online checkin for local flights. She subcontracted tour to local agents, most of whom were excellent also. Read more

Trang planned a 28-day trip to Vietnam, Cambodia and Thailand for us. She was a pleasure to deal with and very responsive, Her itinerary and hotel choices were very good. I appreciated that she did the online checkin for local flights. She subcontracted tour to local agents, most of whom were excellent also.

Hotel Reviews
Hanoi Pearl Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victory Star Cruise
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eldora Hue
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Little Hoi An Boutique Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Star Hotel & Spa
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
IRIS Hotel Can Tho
Cần Thơ
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anjali by Syphon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sun & Moon Urban Hotel
Phnom Penh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ad Lib Hotel Bangkok
Bangkok
Authenticity & Character
Location
Too far from old city and all sites
Staff
Cleanliness & Comfort
CHEEVA DEE HOTEL
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi - City tour full day
Hanoi - City tour full day
Hanoi

Interesting, Huang was an excellent local guide. Saw major sites, then enjoyed afternoon walk through “very local” street markets.

Quality of Experience
Food
Guides, Drivers and Staff
Huang was excellent
Transport
Hanoi - Ninh Binh
Hanoi - Ninh Binh
Ninh Binh

Loved temple and climbing up overlook

Quality of Experience
Unique temple and limestone formations, loved lotus fields
Food
Guides, Drivers and Staff
Huang was great
Transport
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay

Beautiful, but very crowded with many tourist boats. Our boat was very good

Quality of Experience
Food
Good food, esp for a cruise
Guides, Drivers and Staff
Transport
Halong Bay  - Flight to Hue
Halong Bay - Flight to Hue
Ha Long Bay

Enjoyed additional temple we viewed on the way to airport, it was not on itinerary, but should be added. Stop at tourist shop of marble carvings is unnecessary. There are flights out of Ha Long bay. Ideally, we would have flown from here to next destination instead of spending a day driving back to Hanoi.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue city tour half day and street food tour
Hue city tour half day and street food tour
Hue

Hue has very impressive temple and imperial city. Rickshaw ride was fun, we asked to ride along food market, which was very worthwhile.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City – Ben Tre – Can Tho
Ho Chi Minh City – Ben Tre – Can Tho
Can Tho

****Floating village was interesting. *****Bike excursion was great and small river boat good. *Can Tho is not interesting, Iris hotel was not nice it was far away from Main Street.

Quality of Experience
Skip city of Can Tho - make this Mekong excursion a river & forest & bike trip
Food
Very good food at the bike ride resort
Guides, Drivers and Staff
Guide Trung was not good. Gave only basic info at each site, didn’t give tour at museum, slept in car rides and took 10 minutes of bike ride to attend to personal call — completely unnecessary to join us on bike ride because there was a separate local guide doing the bike tour. If he had calls to make, he should have stayed at lodge to make them. Bike tour guide was excellent
Transport
Cu Chi Tunnels and Ho Chi Minh City Tour
Cu Chi Tunnels and Ho Chi Minh City Tour
Ho Chi Minh City

Guide Trung was average. Gave only basic info at each site. At Cu Chi tunnel it seemed other guides had more to say. Ran out of time later in day so only had 45 minutes at war museum. Hotel was far away from central market and main tourist attractions.

Quality of Experience
Food
Restaurant was very good
Guides, Drivers and Staff
Transport
Cai Rang Floating market - Vam Xang Village - HCMC
Cai Rang Floating market - Vam Xang Village - HCMC
Can Tho
Siem Reap: Explore Angkor Complex Temples
Siem Reap: Explore Angkor Complex Temples
Siem Reap

Amazing temples, guide SOPHY was excellent, hotel was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Street Food tour
Bangkok Street Food tour
Bangkok

Nittaya was a fantastic guide. I loved Bangkok. Ad Lib Hotel was great, but far from river and main sites. This is a problem because taxi or metro took 50 min whenever we wanted to go somewhere, like dinner at night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Aug 03, 2023

Hi Barbara,
Firstly, thank you so much for traveling with us, We are glad that you enjoyed the trip with us and spent time to share with us your feedback, highly appreciated.
Your feedback will give us more details to improve our service in the future. Thanks for your contribution for this
I hope to see you again on your next trip to Vietnam as well as South-East Asia,
Wish you all the best in life!
Best regards
Trang

Amazing Ha Long Bay trip
Vietnam | Jul 8 - Jul 12, 2023

C
Corina R.
Lynchburg, VA | Reviewed on Jul 25, 2023
This is the first time we've ever used a travel specialist so we were a little concerned how everything will work out. But the trip organized by Ashley was absolutely amazing. Given that we traveled with kids her recommendations fit perfectly our needs. We loved all our accommodations and the cruise we did at Ha Long Bay was the highlight of our 3 weeks trip in southeast Asia. Capella is an absolutely stunning cruise ship, but fun activities for all ages, and the sweetest crew. We would love... Read more

This is the first time we've ever used a travel specialist so we were a little concerned how everything will work out. But the trip organized by Ashley was absolutely amazing. Given that we traveled with kids her recommendations fit perfectly our needs. We loved all our accommodations and the cruise we did at Ha Long Bay was the highlight of our 3 weeks trip in southeast Asia. Capella is an absolutely stunning cruise ship, but fun activities for all ages, and the sweetest crew. We would love to go back some day on that cruise. Would highly recommend the food tour as well. If we ever travel back in the area we'll reach out to Ashely again for help!

Hotel Reviews
La Siesta Classic Ma May
Hanoi

Was a great fit for my family. We traveled with a big crew so the family suite fit us perfectly. Beautiful facilities, great breakfast and we loved their spa as well!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capella Cruise
Halong

This cruise ship is absolutely amazing, beautiful rooms, amazing food, great daily excursions. However I think the thing that stands out most is our tour guides, Helen and Chris went above and beyond to make our stay as fun as possible. Helen was so kind with our 7 year old, that she constantly tells us that meeting her was best part of our 3 weeks trip in southeast asia. We hope to continue keeping in touch with her while back in the US.

Authenticity & Character
Location
Staff
Helen and Chris are amazing!
Cleanliness & Comfort
Activity Reviews
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay

Kayaking in Halong bay is magical.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi

Loved the food tour. As much as we love being independent, it was great to have someone local take us to best places to try things. Our last night we were on our own and definitely couldn't find anything close to the food we had during our guided trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Viet Hai village and Ba Trai Dao beach (Capella - 3D2N)
Discover Viet Hai village and Ba Trai Dao beach (Capella - 3D2N)
Ha Long Bay

Happy we got to do this trip. We had a chance to explore how some local people live and to swim in a beautiful area at Ba Trai Dao beach.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Ha Long Bay

Definitely worth seeing! One of the local fishermen drove our boat and he gave us lots of great insights about the area.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Watching Water Puppet Show (N)
Watching Water Puppet Show (N)
Hanoi

It's an interesting experience, though wish some of the narration was in english. Our kids did seem engaged so we liked it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jul 26, 2023

Dear Corina,
Thank you for your kind words and thorough feedback! I am so happy to hear your family had a wonderful time in my homeland, Vietnam. I hope you visit us in the future again for your next adventures to Southeast Asia. FYI, I also provide trips to Thailand, Cambodia, Laos, and Indonesia.
Vietnam would love to have your family back :) Maybe we will meet again someday.
Cheers!
Ashley

Hien was fantastic from start to finish. My w...
Vietnam | Jul 15 - Jul 24, 2023

J
Jonathan F.
Mountain Brook, AL | Reviewed on Jul 25, 2023
Hien was fantastic from start to finish. My wife and I did a 10 day trip to Vietnam and did not have the expertise or time to plan it well. I worked with Hien and she was great about working with me to plan the trip we wanted. She then booked everything so that we really didn’t have to worry about anything while in Vietnam. Our guide, Nam, was amazing and gave great advice, knowledge, and assistance throughout our trip. Our driver was professional, helpful, and safe. I will definitely be... Read more

Hien was fantastic from start to finish. My wife and I did a 10 day trip to Vietnam and did not have the expertise or time to plan it well. I worked with Hien and she was great about working with me to plan the trip we wanted. She then booked everything so that we really didn’t have to worry about anything while in Vietnam. Our guide, Nam, was amazing and gave great advice, knowledge, and assistance throughout our trip. Our driver was professional, helpful, and safe. I will definitely be using KimKim in the future for trips. Many of the reviews I saw prior to booking focused on the cost being higher than if you book things yourself. It is significantly more expensive than painstakingly booking every detail yourself, and you will not get a cost breakdown, but we felt that it was worth every penny to have the expertise and assistance every step of the way. Having this service made the trip more relaxing and enjoyable. It was definitely worth it. Thank you to KimKim, Hien, Nam, and others who made this memorable trip happen.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jul 25, 2023

Dear Jonathan,

Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and you felt it was worth with your money.

It was a big pleasure for us to be a part of it. Thanks for your kind words about our tour guides and drivers. All our guides and drivers had a wonderful time with you, and we all hope you come back in the future!

Sending you and your family our very Best Wishes!!

Kind regards,
Hien

Hien did a wonderful job of planning a Vietna...
Vietnam | Jul 2 - Jul 17, 2023

Kelly
Kelly D.
Costa Rica | Reviewed on Jul 19, 2023
Hien did a wonderful job of planning a Vietnam adventure for me and my son. The communication was wonderful and she worked with us to change the itinerary multiple times until it was just what we were looking for. The cruise on Halong Bay was a highlight of this trip as was the motorbike ride from Hue to Hoi An over the Hai Van pass. Hien also communicated with us during the trip to check in, give tips, and help when we had questions. All of the tour guides like Zozo, Lui and Jade were so... Read more

Hien did a wonderful job of planning a Vietnam adventure for me and my son. The communication was wonderful and she worked with us to change the itinerary multiple times until it was just what we were looking for. The cruise on Halong Bay was a highlight of this trip as was the motorbike ride from Hue to Hoi An over the Hai Van pass.

Hien also communicated with us during the trip to check in, give tips, and help when we had questions. All of the tour guides like Zozo, Lui and Jade were so friendly and informative.

We loved everything about this experience!

Hotel Reviews
Sapa Clay House

This lovely hotel is just outside of Sapa City (4 minute taxi). It was peaceful with amazing views. The staff were very friendly and helpful. We are at the restaurant three times as the food was incredible!

Authenticity & Character
Views, food, decor
Location
It is not right in the middle of the city, so it is more peaceful with a spa like feel.
Staff
So friendly and would just sit and chat while relaxing in front of the views.
Cleanliness & Comfort
Paradise Elegance Cruise

The Captains suite on board is beautiful. This is elegance all the way. The staff are engaging and the entire experience was top notch. The upgrade to the suite is worth it for the balcony alone, but the room itself was gorgeous. We were given a lovely fruit bowl and complementary bottle of wine.

Authenticity & Character
Location
It’s Halong Bay
Staff
Cleanliness & Comfort
Sun Spa Resort Vietnam

This resort is more like a 2 star than a 5 star. Although the property is beautiful, the room felt a bit dated. The beds were really comfortable though. Guests were loud at all hours in the hallways even though there were signs indicating that people should be quiet. The food was just OK.

Authenticity & Character
Location
We were right on the beach
Staff
Cleanliness & Comfort
The Myst Dong Khoi
Ho Chi Minh City

Wonderful stay in Saigon! The rooftop bar and pool are great.

Authenticity & Character
The afternoon tea is more like a buffet lunch!
Location
Perfect location by the river in an upscale district.
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jul 24, 2023

Dear Kelly,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Thank you again for choosing our company and we hope to see you again in Vietnam and our beautiful Southeast Asian countries.

All the best,
Hien

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