Kimkim Trip Reviews for Vietnam

4.9
Based on 492 ratings
Read 492 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Kimkim does it again. Incredible Hanoi adventure.
Vietnam | Oct 22 - Oct 28, 2023

Margaret
Margaret S.
Darien, CT | Reviewed on Nov 06, 2023
What an amazing experience! Minh was great to work with while planning the trip. Bang Bang was a superb tour guide, so enthusiastic, knowledgeable and helpful. Our driver, Hero (? Spelling), was excellent and reliable. The Peridot Hotel - room, staff, and breakfast -exceeded our expectations. Bang Bang was especially good at gaining entrance into people’s homes along our walks in the villages. We saw so much. The rice plant terracing was spectacular. Ha Long Bay adventure was... Read more

What an amazing experience! Minh was great to work with while planning the trip. Bang Bang was a superb tour guide, so enthusiastic, knowledgeable and helpful. Our driver, Hero (? Spelling), was excellent and reliable. The Peridot Hotel - room, staff, and breakfast -exceeded our expectations. Bang Bang was especially good at gaining entrance into people’s homes along our walks in the villages. We saw so much. The rice plant terracing was spectacular. Ha Long Bay adventure was excellent - plush accommodations, very good food, and fun excursions. Riding behind guys driving motorcycles and vespas was not as scary as I thought it would be. It was fun in Hanoi. We enjoyed the food, too. We strongly recommend the kimkim team in Hanoi!

Hotel Reviews
Peridot Grand Luxury Boutique Hotel
Hanoi

This hotel could hardly be better. Incredible service. Clean and elegant accommodations. Amazing breakfast.

Authenticity & Character
Élégant, welcoming.
Location
Great for walking around.
Staff
Couldn’t have been better.
Cleanliness & Comfort
Comfortable bed. Comfortable large lobby.
Dragon Legend Cruise
Hon Gai

Exceeded expectations. Very comfortable. Great service. Fun to visit caves, fishing village, and to kayak. A lot packed in. Excellent food.

Authenticity & Character
T
Cleanliness & Comfort
Great to be able to see the beautiful rock formations even from the bath tub.
Dragonfly Hotel Nghia Lo
Yen Bai

Comfortable but not luxurious. Lovely view. Enjoyed the pool, hot springs, and sauna.

Authenticity & Character
Hot springs.
Location
Cleanliness & Comfort
Very clean. Beds were low if I remember.
Mu Cang Chai Ecolodge
Mu Cang Chai

Very rustic but good shower and toilet. Food was very good. Staff very helpful. Have to get up the hill to the hotel on the back of a motorcycle.

Authenticity & Character
Location
Great spot for visiting beautiful rice fields.
Staff
Helpful with luggage and service.
Cleanliness & Comfort
A few large water bugs in bathroom area.
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Feb 09, 2024

Hi Margaret,

Thank you so much for leaving such a wonderful feedback! I'm glad that you had a great time in the North Vietnam and I'm sure it will be even better next time. Your comments would help us a lot in improving our work and I look forward to welcoming you again!

All my best,
Minh.

The KimKim/Realistic Asia team ❤️
Vietnam | Jul 21 - Jul 31, 2023

N
N S.
Canada | Reviewed on Nov 05, 2023

Long was incredibly professional, helpful, engaged & respectful from start to finish
He helped us create the perfect Thailand adventure for our specifications & budget.
He knocked it out of the park!
Our local guides & drivers were all fabulous. Available to answer questions, help with directions/requests/last minute activities. They all made us feel special at every turn.
Thank you Long, Saiyamarn, Kai, Noot ❤️

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Nov 06, 2023

My dear Nancy,
Thank you so much for sharing your experience. I truly appreciate it.
I am honestly thrilled that you and Kari loved this trip. I'll pass the review on to the team and I'm sure they will really appreciate it too!
Wish you another amazing journey in the North. I'm so excited to see your feedback on after finishing it😍.
My very best <3,
Long

Tour guides were excellent! In Saigon, he dis...
Vietnam | Oct 23 - Oct 30, 2023

Barbara
Barbara B.
Manchester, MO | Reviewed on Nov 01, 2023
Tour guides were excellent! In Saigon, he displayed excellent knowledge of the city. In Hanoi, he assisted us in getting tickets to water puppet show and was most knowledgeable regarding tour stops. The excursion to Ha Long Bay was definitely a highlight; the company selected was top notch. I would not hesitate to use tour company again. Read more

Tour guides were excellent! In Saigon, he displayed excellent knowledge of the city. In Hanoi, he assisted us in getting tickets to water puppet show and was most knowledgeable regarding tour stops. The excursion to Ha Long Bay was definitely a highlight; the company selected was top notch. I would not hesitate to use tour company again.

Hotel Reviews
La Siesta Classic Ma May
Hanoi

Greta location to experience the Old Quarter of Hanoi. Breakfast buffet offered excellent variety and staff were most helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Halong Aquamarine Cruise
Ha Long

As we waited for our boat excursion, we had the opportunity to walk about. This was one of few companies that appeared to offer balconies for all rooms, a definite plus. The tour guide was most knowledgeable and offered assistance to assist with issues that arose. It was a perfect way to end our trip, not only to Vietnam but also to Southeast Asia.

Authenticity & Character
Location
It was on the water!,
Staff
Most attentive
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 02, 2023

Dear Barbara,
Thank you so much for taking the time to write this review of your holiday. It warms our hearts to hear such amazing feedback! I'll pass the review on to the team, especially our guides Tony and Cuong. I'm sure they will really appreciate it too!
My very best from Vietnam<3
Ashley

Crazy but beautiful country.Thanks you to T...
Vietnam | Oct 23 - Oct 29, 2023

G
Gary d.
Guernsey | Reviewed on Oct 31, 2023
Crazy but beautiful country. Thanks you to Trang for very efficient organisation and also Mr Sang who was a very enjoyable tour guide. Read more

Crazy but beautiful country.

Thanks you to Trang for very efficient organisation and also Mr Sang who was a very enjoyable tour guide.

Hotel Reviews
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Premium Hotel
Authenticity & Character
Rooms very dated. Cold shower.
Location
Staff
Cleanliness & Comfort
La Casta Cruise
Halong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ben Tre Tour
Ben Tre Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-day Cu Chi Tunnels tour
Half-day Cu Chi Tunnels tour
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
I’m
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Nov 01, 2023

Hi Gary,

Thank you much for your review. I hope to see you again on your next trip to Vietnam and South-East Asia

Hope you always healthy, lucky, and happy

Best regards
Trang

Hanoi
Vietnam | Oct 15 - Oct 23, 2023

I
ii suhandi T.
Singapore | Reviewed on Oct 31, 2023
Tommy n Jun are good guides. The drivers are all friendly, eventhough we could not communicate. We like Jun more, he is very kind n sincere. We didn't have a chance to see the museum in Hanoi since the museum is closed every Monday. Read more

Tommy n Jun are good guides. The drivers are all friendly, eventhough we could not communicate. We like Jun more, he is very kind n sincere. We didn't have a chance to see the museum in Hanoi since the museum is closed every Monday.

Activity Reviews
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Hanoi
Quality of Experience
Food
Bun Cha n nem
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa

Must go.

Quality of Experience
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa

We didn't like it, nothing to see.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam

Must go.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding Cruise To Lan Ha Bay (Orchid Cruise)
Onboarding Cruise To Lan Ha Bay (Orchid Cruise)
Ha Long Bay

Must go.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Nov 01, 2023

Dear Suhandi,
Thanks so much for your review! We’re really glad to know that you enjoyed your recent trip in general. Your feedback is highly appreciated, as it enables us to further develop our products and services!
Thank you again for trusting kimkim and our company. We hope to see you again!
Best,
Long

Minh is was knowledgeable of the area and pro...
Vietnam | Oct 7 - Oct 17, 2023

Phillip Salvador
Phillip Salvador L.
Canada | Reviewed on Oct 28, 2023
Minh is was knowledgeable of the area and provided great recommendations.
The food tour he hosted was fun!
He was always friendly, accommodating and punctual
Read more

Minh is was knowledgeable of the area and provided great recommendations.
The food tour he hosted was fun!
He was always friendly, accommodating and punctual

Hotel Reviews
Anatole Hotel Hanoi

Location was perfect, just a few steps away from the bustling Old Quarters in Hanoi. Service and service staff were very friendly, attentive, prompt and bilingual. Room were very clean and comfortable. Breakfast was delightful with an array of fresh fruits and vietnamese and western style breakfast available. Amenities were phenomenal with the rooftop pool/bar along with the steam, sauna and whirlpool.

Authenticity & Character
Location
Not far from the Old Quarters and Hoan Kiem Lake Park.
Staff
Friendly
Cleanliness & Comfort
Extremely clean and presentable
Sapa Charm Hotel

Spacious rooms with a lovely view of the mountain and valleys of SaPa. Only thing I found a bit of a nuisance was the wooden bathtub in the shower took up a lot of room.

Location
More quiet and not too far from the city center of SaPa.
Staff
Very accommodating and friendly.
Cleanliness & Comfort
Silkotel Hoi An
Hoi An

Location was excellent. Staff were very friendly and helpful. Rooms were very clean and spacious. Breakfast was excellent when many food options. Umbrella rental service was great especially due to the torrential rain.

Authenticity & Character
Location
Close to the main center of Hoian
Staff
Friendly and helpful
Cleanliness & Comfort
Swan Cruise

Great experience. Rooms were lovely and spacious. Upper deck was very spacious, clean and had great 360° views of Ha Long Bay. Service was superb. The food was okay, didn't seem as authentically Vietnamese. Drinks are expensive as all pricing is in USD.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi

Great overall experience with our guide. Some of the food places were okay, we did find a few places that were much better on our own.

Quality of Experience
Food
The particular place with the chicken feet was not as enjoyable as l thought.
Guides, Drivers and Staff
Very friendly, informative and patient
Transport
Hanoi - Ninh Binh: Tam Coc - Mua Cave
Hanoi - Ninh Binh: Tam Coc - Mua Cave
Hanoi

Great experience. The views are spectacular however just wear comfortable hiking shoes. The Eco Park was phenomenal followed by the bost tour along the water and into the caves. The food we had (lunch) in between activities was okay, quality was not the best.

Quality of Experience
Something different to experience.
Guides, Drivers and Staff
Overall kind, courteous and accommodating
Transport
Clean and accommodating
Lao Cai - Sapa - Y Linh Ho - Lao Chai - Ta Van - Sapa
Lao Cai - Sapa - Y Linh Ho - Lao Chai - Ta Van - Sapa
Sapa

A great way to experience the local cuisine and life of habitats in the region. Do note, comfortable hiking shoes and rain gear is always recommended as you'll be doing a lot for walking down uncharted terrain where you can really experience the beauty of the countryside. Our guide was friendly, knowledgeable and accommodating.

Quality of Experience
Please see review.
Food
Food at our lunch-stop was so delicious. Lovely view of the rice fields while indulging in local cuisine
Guides, Drivers and Staff
Transport
Accommodating
Fansipan Peak - Cat Cat Village - Limousine bus back to Hanoi
Fansipan Peak - Cat Cat Village - Limousine bus back to Hanoi
Vietnam

Day 2 in SaPa with our lovely tour guide. Great experience walking from our hotel to the next village. Experiencing the local people, culture, folk music and day to days was lovely. Fansipan park later in the day was another great way to top off our experience. Seeing the world's highest situated Buddah statue in the world was phenomenal.

Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An

A nice way to immerse yourself in the day to days of a local fisherman. Having the opportunity to cast the fishing nets and learning how to repair it was cool. But most of all having the opportunity to sit down and ask them questions about how Hoian has changed and how global warming and tourism has impacted the community both from a positive and negative aspect. Food tour in HoiAn was phenomenal, lots of great and tasty street food options. Our local guide was awesome and knew all the cool places to eat both touristy and off-the-beaten-path

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Free Day
Hoi An Free Day
Hoi An

Great place to visit and indulge in the local culture, cuisine and shops. Easy to get around town once you get familiarized with the area.

Quality of Experience
Food
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Oct 31, 2023

Hi Philip,

Thank you so much for leaving such a wonderful feedback! I saw Jen's as well. I'm glad that you had a great time in my beautiful country and I'm sure it will be even better next time. This comments would help us a lot in improving our work and I look forward to welcoming you and Jen again!

All my best,
Minh.

Vietnam
Vietnam | Oct 14 - Oct 21, 2023

Katherine
Katherine W.
Westminster, MD | Reviewed on Oct 24, 2023
Hien was a great tour planner. Everything from transportation to activities was seamless and well-organized. She also addressed any needs we had promptly while in Vietnam. Our tour was the perfect mix of activity and relaxation! Read more

Hien was a great tour planner. Everything from transportation to activities was seamless and well-organized. She also addressed any needs we had promptly while in Vietnam. Our tour was the perfect mix of activity and relaxation!

Hotel Reviews
La Siesta Hoi An Resort & Spa
Quảng Nam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Hang Thung
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doris Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Street Food Walking Tour
Hanoi Street Food Walking Tour
Hanoi
Quality of Experience
Food
We went back to the Suong Pho two more times. Great tour!
Guides, Drivers and Staff
Transport
The Insider’s Hanoi - Vespa Tours ( Joint tour)
The Insider’s Hanoi - Vespa Tours ( Joint tour)
Hanoi
Quality of Experience
Food
More selection available would be nice
Guides, Drivers and Staff
Transport
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An

Great way to experience the local boats and market. Cooking class with spring rolls and ginger chicken dish was excellent also.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong bay - Lan Ha Bay ( Doris cruise)
Hanoi - Halong bay - Lan Ha Bay ( Doris cruise)
Ha Long Bay
Quality of Experience
Food
Buffet selection seemed random. Would be better if Vietnamese food.
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Oct 25, 2023

Dear Katherine,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. It was a big pleasure for us to organize your holiday.
Thank you again for trusting our company, and we hope to see you again!
From Vietnam with love,
Hien

Amazing time completely customized to my wishes
Vietnam | Oct 7 - Oct 17, 2023

Jennifer
Jennifer C.
Canada | Reviewed on Oct 24, 2023
Minh was super helpful and everyone at Footprint Travel (which is the local company KimKim used). Our tour operator Thuy was very attentive and made sure that we were well taken care of including car pick up, hotel, breakfast and general questions. I love how I could completely customize the tour I wanted, and Minh made some recommendations about certain areas which was good to take note of. They were extremely flexible and considerate. The tour fit within our budget and was chosen... Read more

Minh was super helpful and everyone at Footprint Travel (which is the local company KimKim used). Our tour operator Thuy was very attentive and made sure that we were well taken care of including car pick up, hotel, breakfast and general questions. I love how I could completely customize the tour I wanted, and Minh made some recommendations about certain areas which was good to take note of. They were extremely flexible and considerate. The tour fit within our budget and was chosen appropriately but the food on the Halong bay cruise from Swan Cruises could be better. I would have wanted the Hanoi street food tour to be a bit more adventurous foods rather than pho and banh mi but it was still very tasty, we went to more local spots on our own free time. Hoi An was unfortunately monsoon season so it poured rain everyday but our local guide was still super positive and even offered his better quality poncho for me to use instead of my broken one. Sapa trek was a lot of walking but we enjoyed the mountain terraces and the local food lunch. Fanispan was also a lot of stairs but very very cool gondola!! Fanispan is a bit tourist gimicky but once you get to the temple part it’s great. We did the overnight Sapa train and surprisingly it wasn’t as bad as I thought it would be, but very basic. I was actually able to get some sleep, and Minh/Thuy made sure we were able to shower before and after the train. Ninh binh was amazing, I wish I had a bit more time there but you can only squeeze in so much in 11 days! We enjoyed our free time days in Hanoi and Hoi An to just explore on our own, and so glad that this was an option as part of KimKim. We would 100% return to Vietnam and definitely use KimKim again!!!!

Hotel Reviews
Anatole Hotel Hanoi

Best breakfast of all the hotels on the trip. The staff are super attentive and amazing and actually remembered our names. The steam room and shower and pool facilities were great to use even after we checked out that morning. Would definitely stay here again. Location was also great!!

Authenticity & Character
The rooms are modern and clean.
Location
Very walkable and close to many things.
Staff
Staff actually remembered our names!
Cleanliness & Comfort
Clean and comfortable!
Sapa Charm Hotel

Good but tub was a bit weird. Location was not as close to downtown Sapa but great views.

Authenticity & Character
Very nice and had some charm.
Location
Wish it was a bit closer to downtown but it was convenient to trek from.
Staff
Language skills could be improved.
Cleanliness & Comfort
Clean and comfortable.
Swan Cruise

The experience and room was fantastic but the food was too westernized, and everything was expensive in US dollars.

Authenticity & Character
Great room with a balcony!
Location
The bay views are amazing
Staff
Staff was very attentive and informative
Cleanliness & Comfort
Room was great and everything was pretty clean. We heard our neighbours had a foul smell in there rooms in the lower floors.
Silkotel Hoi An
Hoi An

Umbrella rentals food, food was good, staff were nice, good amenities!

Authenticity & Character
Great!
Location
Off to the side a but but still close walking to central area.
Staff
Cleanliness & Comfort
Activity Reviews
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi

The food line up for this tour is good for people who prefer western food but we like the food a bit more local. We wanted a bit more adventurous food options.

Quality of Experience
A bit too basic for us.
Food
Chicken pho was not as flavorful at the booth they chose. Other foods were tasty, but except the Che I would have been able to access all these foods myself.
Guides, Drivers and Staff
Guide was great! He walked a bit too fast though.
Transport
Drivers are great
Hanoi - Ninh Binh: Tam Coc - Mua Cave
Hanoi - Ninh Binh: Tam Coc - Mua Cave
Hanoi

Views and experience was amazing but the food at the restaurant was not good.

Quality of Experience
Lunch food could be better
Guides, Drivers and Staff
Great!
Transport
Driver fell asleep a few times and did not pick up phone calls but we were able to find him due to my luggage AirTag :p
Lao Cai - Sapa - Y Linh Ho - Lao Chai - Ta Van - Sapa
Lao Cai - Sapa - Y Linh Ho - Lao Chai - Ta Van - Sapa
Sapa

Lots of walking! But amazing views of the rice terraces. It was muddy so we got very dirty! Lunch was very tasty! The Hmong people following you down the entire 8km trek is annoying but they actually helped us from falling and slipping so I guess it was okay. Makes you feel pressured to buy things. Make sure you have good hiking shoes with grip!!

Quality of Experience
Walk was a bit difficult due to the mud and my husband did not have grip on his shoes so he slipped several times. It was an amazing trek though!
Food
Very tasty!
Guides, Drivers and Staff
Guide is a local Hmong but she’s friends with all the locals which makes it awkward when they ask you to buy things. She was lovely though.
Transport
Fansipan Peak - Cat Cat Village - Limousine bus back to Hanoi
Fansipan Peak - Cat Cat Village - Limousine bus back to Hanoi
Vietnam

We enjoyed our walk to CatCat although it was a bit rainy and the stones leading down to CatCat were very slippery so I couldn’t enjoy the view and was looking down the whole time at the ground. Once we arrived at CatCat it was beautiful blue sky and stopped raining. The village was beautiful and very picturesque. No Hmong locals followed us this time so it was better. I was very tired from the hike the previous day so we had to pay extra to get a taxi to drive us back up the 3km hill (uphill the whole way!) I wish they had the private driver pick us up from CatCat there but oh well. We had free time for lunch in Sapa then got driven to Fansipan. Fanispan and the temples itself is beautiful but the surrounding area is very touristy. I enjoyed the views from the gondola.

Quality of Experience
Guides, Drivers and Staff
Driver was kind of sick so he got me sick from the long drive back to the train station.
Transport
Wanted a pick up from CatCat back uphill.
Cruise to Bai Tu Long Bay
Cruise to Bai Tu Long Bay
Ha Long Bay

The views were breathtaking and we liked our room, just the food was a bit too westernized and the drinks were in USD and very expensive compared to the rest of our trip. We enjoyed the cave, the squid fishing, and the cooking class, and the kayaking to a secluded beach.

Quality of Experience
Food
Food was catered to more western tastes instead of being more authentic. Drinks were also the most expensive of the trip.
Guides, Drivers and Staff
Transport
Ha Long Bay Morning Activities
Ha Long Bay Morning Activities
Ha Long Bay

We enjoyed the cave and morning Tai Chi. Also transportation back home was very streamlined.

Quality of Experience
Food
The pho noodles were undercooked, but at least coffee, juice, and tea were included for breakfast.
Guides, Drivers and Staff
Transport
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An

Jam packed day but it was great even despite the heavy torrential rains! Our guide kept positive and we had a great time fishing, biking, boating, cooking, and seeing the silk worms! To top it all off we had plenty of great food on the food tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Free Day
Hoi An Free Day
Hoi An

Big fan of free days and exploring at your own pace, also gives a chance for rest when itinerary is jam packed!

Quality of Experience
Hanoi Departure - Goodbye Vietnam!
Hanoi Departure - Goodbye Vietnam!
Vietnam

We had a free day and just arranged for transport to airport only, loved having free time to pick up any last minute souvenirs!

Quality of Experience
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Oct 31, 2023

Wow Jen, it's such a wonderful feedback and exciting photos! Thank you so much for sharing with me. I wil definitely share with my team so that they know you and Philip appreciated our effort and for sure discuss about the comments regarding the street food guide, the Swan cruise, the hotel in Sapa... and for sure will improving to bring the best experiences for the future travelers and may be next time with you! Let's catch up and have a cup of egg coffee together when you're back here!

All my best,
Minh.

Southern Vietnam private tour
Vietnam | Oct 13 - Oct 21, 2023

V
Vicky H.
Australia | Reviewed on Oct 23, 2023
We were accompanied on our southern Vietnam trip by our guide Johnny and our very calm driver who kept us on time and safe the entire trip. When planning, I told Ashley we wanted an in depth insight in to the lives and culture of the mekong delta and we were also active. Our personalised trip included a couple of cycling tours, through the villages of the mekong, and some boat rides and some snorkelling and sea walking. The people we met along the way were generous, warm and wonderful... Read more

We were accompanied on our southern Vietnam trip by our guide Johnny and our very calm driver who kept us on time and safe the entire trip.

When planning, I told Ashley we wanted an in depth insight in to the lives and culture of the mekong delta and we were also active. Our personalised trip included a couple of cycling tours, through the villages of the mekong, and some boat rides and some snorkelling and sea walking.

The people we met along the way were generous, warm and wonderful in every way. Our guide Johnny was extremely knowledgeable and experienced, and was very open and friendly to the locals who warmly invited and welcomed us into their homes, shared with us their stories and showed us how they lived.

We were blown away by the warm hospitality of the local people who were so poor, but so big hearted. We were moved to tears by some of the war stories, we were so in awe of their resourcefulness and ability to make use of every bit of what they had.
This tour was not just a tour, it was a journey into another world for us. Having Johnny there to tell us the stories, history and help us to communicate with the people, that brought this trip to a much more meaningful and personal level. We are so appreciative of the experts that helped us plan the perfect trip ...Ashley, who was always following up and communicating with us the whole way through and the experts who guided us all the way, Johnny and our dear driver whose name my very bad memory has allowed me to forget but appreciate.

I will highly recommend this experience and will definitely be back for you to help me plan our next adventure.

Hotel Reviews
Famiana Resort & Spa Phu Quoc - Green Villa
Phu Quoc

Lovely warm staff, great service, right on the beach, though the beach wasn't the best beach to enjoy on as it was very narrow.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coco Riverside Lodge

Peaceful, lovely service and people, great food, fun cooking class, great cultural tours on bike as well as on the river. What a wonderful experience. We loved this beautiful place.

Authenticity & Character
Location
right on the bank of the river, and in the depth of the mekong delta, a very local experience
Staff
Cleanliness & Comfort
Suonsia Homestay

Beautiful hosts. Kind, generous family running this place. Spent a lot of time taking us around their home town on a bicycle so we got to see the real Mekong Delta life and history , as well as tour the local area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Can Tho Resort

comfortable rooms, luxurious and nice spa and pool nice walk to the town from here and handy for getting on the boat to go an tour the floating markets

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Oct 23, 2023

My dear Vicky,
Thank you for your kind words and thorough feedback! I am so happy to hear you and Trio had a wonderful time during your time in Southern Vietnam and hope you visit us in the future again for your next adventures to Southeast Asia. I will pass on your kind words to the whole team that you met during the trip, especially Johnny. He told me that he taught Trio to drive a motorbike in Mekong and the clip showed you and him so excited about this:)
Thank you again for being such a great traveler! We would love to have you back. Maybe we will meet again someday <3
Cheers!
Ashley

I love Vietnam!
Vietnam | Oct 5 - Oct 12, 2023

Marissa
Marissa B.
the Philippines | Reviewed on Oct 19, 2023
Minh, Nguyen, and Vantuan were a great team from pre-planning to arrival and departure to and from Vietnam. I will never forget the cruise we took in Ha Long, the kayaking we did off the cruise, the bike rides in Hanoi, and the hotel staff's hospitality, and Minh being on top of the visa process for Vietnam. Truly an unforgettable experience! Read more

Minh, Nguyen, and Vantuan were a great team from pre-planning to arrival and departure to and from Vietnam. I will never forget the cruise we took in Ha Long, the kayaking we did off the cruise, the bike rides in Hanoi, and the hotel staff's hospitality, and Minh being on top of the visa process for Vietnam. Truly an unforgettable experience!

Hotel Reviews
Hanoi Pearl Hotel
Hanoi

Hanoi Pearl was one of my favorite hotels because the hotel staff was always kind, friendly, and helpful. I will definitely want to return to this hotel in the future!

Authenticity & Character
The fact that it feels like you're downtown but away from all the noise from the hustle and bustle. The breakfast buffet was ample and the architecture of the building really just beautiful.
Location
The location was perfect surrounded by tons of restaurants, and nearby the lake to walk around and visit the weekend market where tons of vendors converge on the lake. Laundry services are available at the hotel charged per piece or across the street charged per kilo.
Staff
Hotel staff went out of their way to be helpful upon arrival and departure, great hospitality!
Cleanliness & Comfort
The room we stayed in and the common areas were always very clean and comfortable. The first floor bathroom was always clean too.
Swan Cruise

I really enjoyed my one-night stay on the Swan Cruise! The staff was extremely friendly, waving upon arrival from the charter boat, constantly providing step-by-step instructions and the daily agenda, which was helpful to know what to expect. Throughout the trip, the staff always asked for feedback: were we comfortable, did we have warm showers, were the beds comfy, was the food good, etc. This attention to feedback and immediate responses made me feel very welcomed.

Authenticity & Character
It was my first time on a cruise so I didn't know what to expect other than what I had read online. For a first-time experience, I really enjoyed the fact that all staff could communicate expectations and be attentive. When staff couldn't communicate, translators were involved. The one thing that was most memorable for me was the chef's art pieces made out of food and the story-telling of the history of the cruise, the company, and Vietnam in general.
Location
The proximity to the activities we did off the boat - the kayaking, the Pearl store on the water, and arrival and departure from the main terminal/docks made everything accessible.
Staff
The tour guide on the cruise coordinated everything really well.
Cleanliness & Comfort
Most cabins to my understanding are small; however, me and a friend fit comfortably in a 2-bed cabin with a shower, space for luggage, and a vanity mirror so one of us could use the restroom's mirror and the other the vanity mirror to get ready each morning.
Banthai Village
Chiang Mai

Great staff, swimming pool, bar/restaurant! The breakfasts included was also delicious and fresh daily!

Authenticity & Character
The friendly staff! The beautiful (2!) swimming pools. The huge rooms and bathrooms and nature all around inside the hotel.
Location
Although it was a great location for the sake of seclusion, it was a taxi ride away from the local night market so it wasn't a walkable location especially because the streets leading to the hotel were not always well lit at night.
Staff
Lots of hospitality, always attending to guests' needs, great customer service!
Cleanliness & Comfort
The hotel was very clean; however, the beds were not comfortable (not for me at least) but if you like a firm mattress, then it's for you. The housekeeping staff always ensured to make everything spick and span so the 3 stars have to do with the mattress, not the cleanliness (5 stars).
Hotel Icon Bangkok
Bangkok

Although the breakfast and location were great, I would say that there's room for improvement.

Authenticity & Character
I wouldn't say there's anything that stood out to me as uniquely authentic or characterized as a hotel that I would return to. I think there are better options all around.
Location
Walkable distance to street vendors, restaurants, etc.
Staff
The staff in general were nice but I don't think they went out of their way to provide excellent customer service.
Cleanliness & Comfort
The beds were not that comfortable; however, the cleanliness was good.
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Oct 23, 2023

Hi Marissa and Gina,

Thank you for sharing your feedback with us. My team and I are very excited to read your kind words! Your feedback motivates us to strive for excellence every day, and we appreciate it very much. We look forward to welcoming you, your family, and your friends back to Vietnam soon!

Best regards,
Minh.

All my best,
Minh.

Awe inspiring experience in N Vietnam
Vietnam | Sep 21 - Oct 1, 2023

Chaffee
Chaffee T.
Rosemount, MN | Reviewed on Oct 15, 2023

I collaborated with Dat at KimKim to help me curate a outdoor adventure to N. Vietnam and my decision was rewarded with an amazing experience! I provided Dat with a framework with my interests and objectives of the trip, and he created an ideal itinerary that exceeded my expectations after several weeks discussions/brainstorming. The tours themselves were exceptional and the people leading them were knowledgeable, friendly, and a joy to speak with. I highly recommend using KimKim and will most definitely use them again (next destination will be Cambodia). Thank you Dat!

Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Oct 16, 2023

Dear Chaffee,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that you were happy with the arrangements. It was our big pleasure to organize and support you on this vacation. Once again, thank you again for trusting our company, and we hope to welcome you again in the near future to Vietnam or any Southeast Asia countries!
Sincerely,
Dat

Every thing was planned for and we had a grea...
Vietnam | Sep 26 - Oct 10, 2023

Rochelle
Rochelle E.
Walker, MI | Reviewed on Oct 11, 2023

Every thing was planned for and we had a great time. So glad we could customize our trip to our interests and time frame.

Local specialist: Alex Nguyen
Alex
Alex Nguyen
Local specialist in Hanoi | Replied on Oct 12, 2023

Dear Rochelle,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!
Best wishes,
Alex

What an experience-highly recommend!
Vietnam | Sep 30 - Oct 7, 2023

M
Miriam S.
United Kingdom | Reviewed on Oct 11, 2023

Minh was really nice and helped us to find the write route. He was super helpful and answered quick. I would highly recommend him as your travel agent!

The trip and the tour guide was excellent and it exceeded our expectations by far! What an experience. Everything was great organised and we never had the feeling of "left alone". Very highly recommended to do the same!

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Oct 11, 2023

Hi Miriam,

Thank you for taking time sharing your feedback, I and my team are super thrilled reading this! I'm sure this is a great motivation for us all to do better than the best every day, so thank you again for your kind words. We and Vietnam are always ready to welcome you again and your family & friends in the near future!

All my best,
Minh.

Memorable Vietnam Trip
Vietnam | Sep 24 - Sep 29, 2023

Gokul
Gokul G.
Singapore | Reviewed on Oct 07, 2023
Thanks Trang for organising such a memorable trip for us. It was a wonderful and well planned 5 days. Our guide, Mr. Huy was a knowledgeable person who helped a lot in understanding the culture, history and geographical details of vietnam. We loved the hospitality. The hotel rooms were all cosy. Halong Bay Cruise was wonderful.
Huy even helped us to give us ideas to spend our free hours, to fully explore the place. In total I will give a 5/5 and highly recommend Kimkim.
Read more

Thanks Trang for organising such a memorable trip for us. It was a wonderful and well planned 5 days. Our guide, Mr. Huy was a knowledgeable person who helped a lot in understanding the culture, history and geographical details of vietnam. We loved the hospitality. The hotel rooms were all cosy. Halong Bay Cruise was wonderful.
Huy even helped us to give us ideas to spend our free hours, to fully explore the place. In total I will give a 5/5 and highly recommend Kimkim.

Hotel Reviews
HOTEL CAT CAT GALERIE D’ART
Sapa

Nice and cosy rooms. Helpful staffs. Amazing view from hotel top floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casta Cruise
Halong

Wonderful one day spend in the cruise with so many activities and amazing food. Staffs so helpful. We will feel like joining a party with family and close friends.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hong Ngoc Dynastie Hotel & Spa
Hanoi

Neat and clean rooms. Helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Oct 09, 2023

Hi Gokul

Thank you much for your review and sharing the photos. It's so beautiful
I'm very happy when you enjoyed the trip with us. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you your family all the best in life!

Best regards
Trang

Vietnam / Cambodia excellence
Vietnam | Sep 20 - Oct 1, 2023

DAVID
DAVID C.
Australia | Reviewed on Oct 02, 2023
Hien did an amazing job coordinating our first trip to Vietnam and Cambodia. She was very patient and accommodating initially as we worked through 6 different itinerary options before finally locking one down. Our 11 day itinerary included Hanoi, Halong Bay, Ho Chi Min city and then Siem Reap and Angkor Wat.
Hien organised everything and having drivers organised made everything easy.
This was my first experience using the KimKim platform and I know that I’ll use it again as this...
Read more

Hien did an amazing job coordinating our first trip to Vietnam and Cambodia. She was very patient and accommodating initially as we worked through 6 different itinerary options before finally locking one down. Our 11 day itinerary included Hanoi, Halong Bay, Ho Chi Min city and then Siem Reap and Angkor Wat.
Hien organised everything and having drivers organised made everything easy.
This was my first experience using the KimKim platform and I know that I’ll use it again as this experience was awesome.
I’d definitely recommend using Hien to organise a South East Asian adventure.

Hotel Reviews
Dal Vostro Hotel & Spa
Hanoi

Excellent and central in Hanoi. Great service from the whole team. Hospitality outstanding

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Pandora Cruises
Hai Phong

Excellent 1 night stay with 2 days. The service, rooms, food and all activities were first class.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Street Food Walking Tour
Hanoi Street Food Walking Tour
Hanoi

Jade was our guide and took us through a bunch of culinary highlights with different types of street food. Excellent

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City tour - Joint in tour
Hanoi City tour - Joint in tour
Hanoi

A great way to get an overview of Hanoi and the key history of Vietnam. Your was well organised, comfortable transport and informative tour guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Ninh Binh (Hoa Lu & Trang An & Mua cave)
Day trip to Ninh Binh (Hoa Lu & Trang An & Mua cave)
Vietnam

Great tour guide, informative and Ninh Binh is beautiful. A great day trip from Hanoi. Beware the climb to the top of the mountain - not for the height hearted but well worth it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Oct 03, 2023

Dear David,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia.

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.

With my best regards,
Hien

See Vietnams highlights in two weeks!
Vietnam | Sep 8 - Sep 21, 2023

Rob or Amy
Rob or Amy A.
Alhambra, AZ | Reviewed on Sep 22, 2023
The Saigon Food Tour was a highlight in the South, the Amania resort a highlight along the coast, the Hoian custom fitting shops and the river tours in the Central and Halong Bay in the North were all super! As were the guides… would not recommend the country without guides and Kim Kim’s were great!
Thanks for helping to make this a trip of a lifetime!
The Ahrensdorf Family
Read more

The Saigon Food Tour was a highlight in the South, the Amania resort a highlight along the coast, the Hoian custom fitting shops and the river tours in the Central and Halong Bay in the North were all super! As were the guides… would not recommend the country without guides and Kim Kim’s were great!
Thanks for helping to make this a trip of a lifetime!
The Ahrensdorf Family

Hotel Reviews
Amiana Resort Nha Trang

Great resort with world class accommodations! Your trip to the EasternCoast needs to include this place!

Authenticity & Character
Location
Right on a quiet part of the sea away from the busy city.
Staff
Cleanliness & Comfort
Best pillows in Vietnam
Can Tho Ecolodge
Can Tho

The Can Tho Ecolodge was amazing. The rooms were great, the pool was nice and the setting was really cool. However, the service in the restaurant was below par, and the food was average at best. We wanted to get massages, but they didn't have enough masseuses working the hours we wanted. The water heater system was also noisy and disruptive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
ISLANDS AND SNORKELING TOUR
ISLANDS AND SNORKELING TOUR
Nha Trang

The Nha Trang Snorkeling tour was very average. The location was overcrowded and the waters were murky. I recommend skipping this tour and snorkeling at the Amiana beach instead.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Join in Local Home-Cooked Dinner
Join in Local Home-Cooked Dinner
Hanoi

This was an amazing experience. It was great to immerse ourselves in the culture and learn about the Vietnamese family's lifestyle. The language barrier was a tiny issue, but our guide helped with the translation. This was one of the best parts of the trip and I'd highly recommend it to others.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Sep 28, 2023

Dear Rob & Amy,
We sincerely appreciate you taking the time to share your wonderful experience with us in Vietnam. Your feedback is invaluable, as it guides us in enhancing our services for future clients. It brings us great joy to know that your trip was memorable.
Thank you once again for choosing our company, and we eagerly anticipate the opportunity to welcome you back in the future!

Best regards,
Huyen Nghiem (Ms)

I would recommend KimKim, Long and Realest Asia without hesitation….
Vietnam | Sep 2 - Sep 15, 2023

LeeAnn
LeeAnn D.
Alhambra, AZ | Reviewed on Sep 16, 2023
All of our tour guides were amazing. All guides were extremely knowledgeable about the areas we were visiting and able to answer all my crazy questions. Our driver in Siem Reap deserves a special award. He had cold water and cold wipes ready for us before and after every single stop. It was so hot in Cambodia that we needed these. Seriously, our driver in Cambodia anticipated our every need. Read more

All of our tour guides were amazing. All guides were extremely knowledgeable about the areas we were visiting and able to answer all my crazy questions. Our driver in Siem Reap deserves a special award. He had cold water and cold wipes ready for us before and after every single stop. It was so hot in Cambodia that we needed these. Seriously, our driver in Cambodia anticipated our every need.

Activity Reviews
Hoi An Street Walking tour(N)
Hoi An Street Walking tour(N)
Hoi An

Hoi An is an amazing city.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cam Thanh Fishing Village Tour & Basket Boat Ride
Cam Thanh Fishing Village Tour & Basket Boat Ride
Hoi An

This was our favorite day of the trip. The Day family that hosted us were amazing. Loved everything about Hoi An.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Hanoi Like a Local
Explore Hanoi Like a Local
Hanoi

Our guide Jade is an absolute gem. She took care of us, answered all our questions and made sure we had a very authentic experience. Would recommend this tour 100 percent!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Half Day
Hanoi Half Day
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

Truthfully, the boat needs updating. It’s a humid, hot country so I understand a certain amount of wear and tear. The staff were amazing, service is not lacking one bit. However, the boat is old and our bathroom had a very bad smell. Otherwise, great time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue

Be warned, the imperial city is HUGE!! Lol. Not something anyone can change, but it’s large, there’s a lot of history and it’s extremely hot in September. However, it’s beautiful and a must see for sure.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Sep 17, 2023

Dear LeeAnn,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
Best wishes!
Long

Great Northern Vietnam Tour
Vietnam | Aug 30 - Sep 3, 2023

John
John E.
Eunice, NM | Reviewed on Sep 07, 2023
What an awesome trip. Our guide, Than, was super nice and helpful. Even helped my mom down the 500 steps in Tam Coc. Vietnam is a beautiful country and Ha Long Bay was more incredible than we could have imagined. Endless islands and gorgeous weather. Really recommend working with Camellia too. She was responsive, helpful, and made sure the trip was exactly what we wanted. Read more

What an awesome trip. Our guide, Than, was super nice and helpful. Even helped my mom down the 500 steps in Tam Coc. Vietnam is a beautiful country and Ha Long Bay was more incredible than we could have imagined. Endless islands and gorgeous weather. Really recommend working with Camellia too. She was responsive, helpful, and made sure the trip was exactly what we wanted.

Hotel Reviews
Dragon Legend Cruise
Hon Gai

The rooms are surprisingly nice for a boat. Way better than like a cruise ship. Food is great. They have an affordable spa. And the views are simply incredible. Boat staff are also super nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh

The Hidden Charm hotel in Ninh Binh was quite nice. The staff were friendly, the rooms were clean, and it felt safe. It was conveniently located about 10 minutes from the next day's tour. The hotel also had a restaurant, which was a plus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tirant Hotel
Hoan Kiem, Hanoi

The Tirant Hotel in Hanoi was quite luxurious. The rooms were very nice and the beds comfortable. There was a rooftop restaurant which offered great food and a beautiful view of the sunset. Even though I arrived late and didn't do much in Hanoi, the hotel was a positive part of my experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mua cave - Hoa Lu ancient Capital - Tam Coc boat trip - Bich Dong Pagoda
Mua cave - Hoa Lu ancient Capital - Tam Coc boat trip - Bich Dong Pagoda
Ninh Binh

Beautiful scenery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi arrival - pick up and transfer to Ninh Binh
Hanoi arrival - pick up and transfer to Ninh Binh
Vietnam

I felt at ease with the transportation from the airport to Ninh Binh. The driver and guide were friendly and professional, making the two-hour drive more comfortable. The journey was a bit hectic and stop-go, which might be a problem for those who get motion sickness easily. But overall, the pick-up and transfer service was efficient and reliable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi -Bai Tu Long Bay welcome on board
Hanoi -Bai Tu Long Bay welcome on board
Ha Long Bay

The Halong Bay cruise was far more incredible than I expected. The views of the islands were absolutely stunning. The cruise itself was a highlight of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bai Tu Long - Thien Canh Son Cave - Return to Hanoi
Bai Tu Long - Thien Canh Son Cave - Return to Hanoi
Vietnam

The Thien Canh Son Cave was part of the Halong Bay tour. It was a bit crowded and not as memorable as other parts of the trip. It was a short walk through a small cave. It wasn't a must-see activity, but it was included and gave us a chance to get off the boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Sep 18, 2023

Dear John,

Thank you so much for taking the time to write this review! I am thrilled to hear you had a 5* experience in vietnam! It will be an absolute pleasure to work with you (again), your friends or family in the future.

All the best,
Camellia

Tours , guides and drivers were brilliant...
Vietnam | Aug 18 - Aug 24, 2023

David
David L.
United Kingdom | Reviewed on Aug 31, 2023
Guides and drivers were brilliant and went out of their way to add value to the experience The guides really brought brought the culture of Vietnam to the forefront Read more

Guides and drivers were brilliant and went out of their way to add value to the experience

The guides really brought brought the culture of Vietnam to the forefront

Hotel Reviews
Hanoi Boutique Hotel
Hanoi

Hotel was fine and clean and in centre of city.. Definitely 3 star.. so no complaints. Would have been happy to pay a bit more for higher grade hotel😀

Authenticity & Character
Hotel was fit for purpose
Location
Locatlion
Staff
Very helpful, respectful and friendly
Cleanliness & Comfort
Hotel was fine.. maybe option for higher grade hotel
Sanouva Saigon

Hotel perfectly fit for purpose..No complaints

Authenticity & Character
Location
Hotel in centre of City
Staff
Cleanliness & Comfort
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Sep 18, 2023

Hi David,

Thank you for your kind review! I'm happy you and Maria had such a great time on this trip. It was my pleasure to plan this adventure for you both :)

All the best in your future travels!
Camellia

First trip to Vietnam!
Vietnam | Aug 20 - Aug 27, 2023

D
David W. Z.
San Francisco, CA | Reviewed on Aug 29, 2023
Hien was simply exceptional! Her planning and communication before and during our one-week trip to Vietnam far exceeded expectations. Every single movement in the trip, which included three hotels in three different cities, flying in and out from different airports, trains, vans, and boat trips, was executed seamlessly. I can't recommend Hien and her stellar company highly enough if you are visiting Vietnam. I would be very happy to travel under her care again soon! Read more

Hien was simply exceptional! Her planning and communication before and during our one-week trip to Vietnam far exceeded expectations. Every single movement in the trip, which included three hotels in three different cities, flying in and out from different airports, trains, vans, and boat trips, was executed seamlessly. I can't recommend Hien and her stellar company highly enough if you are visiting Vietnam. I would be very happy to travel under her care again soon!

Activity Review
Saigon  Adventure Cycling Tour
Saigon Adventure Cycling Tour
Ho Chi Minh City

By far the coolest thing we did on our trip! Minh was an absolutely amazing guide and showed us parts of Saigon by bike that there is simply no way we would have found on our own!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Aug 29, 2023

Dear David,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. . I will pass on your kind words to the whole team that you met during the trip.

Thank you again for choosing our company and we hope to see you again!

With my best regards,
Hien

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.