Kimkim Trip Reviews for Vietnam

4.9
Based on 479 ratings
Read 479 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fantastic Trip to Vietnam and Thailand!
Vietnam | Jan 18 - Feb 1, 2025

T
Trenton P.
Denver, CO | Reviewed on Feb 04, 2025
I recently booked a trip to Vietnam and Thailand through Doris, and I couldn’t be happier with the experience! Despite the short notice, she went above and beyond to put together an incredible itinerary that made my trip seamless and unforgettable. Doris was incredibly helpful, especially with all the last-minute issues that came up. Whether it was adjusting bookings, handling unexpected changes, or providing great recommendations, she was always there to assist and make sure everything... Read more

I recently booked a trip to Vietnam and Thailand through Doris, and I couldn’t be happier with the experience! Despite the short notice, she went above and beyond to put together an incredible itinerary that made my trip seamless and unforgettable.

Doris was incredibly helpful, especially with all the last-minute issues that came up. Whether it was adjusting bookings, handling unexpected changes, or providing great recommendations, she was always there to assist and make sure everything went smoothly.

Thanks to Doris, I had an amazing time exploring beautiful destinations, enjoying great food, and experiencing the local culture without any stress. I highly recommend her to anyone looking for a knowledgeable and dedicated travel expert. I’ll definitely be booking with her again in the future!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Feb 11, 2025

Dear Trenton,

Thank you for your kind words. Knowing you had a wonderful experience brings me great joy. I truly appreciate you choosing to travel with us. Wishing you good health, happiness, and many more amazing journeys ahead!

I will always be here, looking forward to welcoming you back on your next vacation.

Warmest regards,
Doris

Our trip to Vietnam and Cambodia was awesome!...
Vietnam | Jan 13 - Jan 26, 2025

David
David S.
Denver, CO | Reviewed on Feb 03, 2025
Our trip to Vietnam and Cambodia was awesome! We used Realistic Asia (Hien). She helped us customize the tour around our needs. We typically travel on our own, but having Hien guide us saved a lot time that would be spent on research. A real plus was her knowledge of hotels, guides, and drivers to make our trip efficient. Guides: Jimmy (Hanoi), Loi (Halong Bay), Ben(Hue), Hi Hai (Hoi An), , Vincent and Thing (Ho Chi Minh), Serat (Siem Reap), Sopheak (Phnom Penh), All of our guides were very... Read more

Our trip to Vietnam and Cambodia was awesome! We used Realistic Asia (Hien). She helped us customize the tour around our needs. We typically travel on our own, but having Hien guide us saved a lot time that would be spent on research. A real plus was her knowledge of hotels, guides, and drivers to make our trip efficient. Guides: Jimmy (Hanoi), Loi (Halong Bay), Ben(Hue), Hi Hai (Hoi An), , Vincent and Thing (Ho Chi Minh), Serat (Siem Reap), Sopheak (Phnom Penh), All of our guides were very knowledgeable and kept us on schedule, even when we went later than planned, to see everything. The only glitch was two separate Vietjet Airline delays that prevented us from maximizing self guided time on two days of our 14 day trip. We would recommend Vietnam Airlines for better comfort and timeliness. We learned that two days per stop was not enough time for us. And would have helped with flight delays. Overall the trip was a success and we would highly recommend working with Hien at Realistic Asia.

Hotel Reviews
Hanoi Nostalgia Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Verdure Lotus Cruises
Authenticity & Character
Location
Staff
Loi was great and the staff was very helpful!
Cleanliness & Comfort
They gave us a suite at the front which was awesome. The bed was uncomfortable, a little firm with a slight bump on one side.
Cherish Hue
Authenticity & Character
Location
Staff
Larry who manages the breakfast was awesome! Always greeted us, got us coffee and hot water, very friendly.
Cleanliness & Comfort
La Charm Hoi An Hotel & Spa
Hoi An

Breakfast was the best of our tour. Lots of options on the buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queen Ann Hotel Saigon

The room was small, but comfortable. There was some noise from the street as Hanoi is bustling early and late

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Small room, bed is firm as are most beds that we’ve had in Southeast Asia.
HARI Residence & Spa
Svay Dangkum Commune, Siem Reap

The rooftop bar and restaurant is a plus. Breakfast buffet was very good. Fairly close to Siem Reap and Tonle Sap lake.

Authenticity & Character
Location
Close to Pub Street, but our room was quiet
Staff
The staff was very helpful and friendly.
Cleanliness & Comfort
Mettavary Hotel
Phnom Penh

Very helpful staff. They only have one coffee machine at the breakfast buffet that makes both regular coffee and espresso. There was always a long line in the morning. It was frustrating. They need to make coffee in the kitchen and have two pots out to pour from given the number of people at the hotel. The buffet space is small. We had massages at the spa which were good. Rooftop bar is a plus, not crowded. They didn’t have mint for a Mojito and the margarita was served up, not on ice, not a big deal, but a must for these popular drinks and hot weather.

Authenticity & Character
Location
The hotel is basically at Bassac street if you want some fun nightlife and food.
Staff
Very helpful and friendly
Cleanliness & Comfort
Activity Reviews
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi
Quality of Experience
Food
Jimmy knew the best places and included vegetarian options.
Guides, Drivers and Staff
Transport
Hanoi Half Day City Tour & Train Street
Hanoi Half Day City Tour & Train Street
Hanoi

Jimmy was great! Very good knowledge of the area and history.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi - Lan Ha Bay - Onboarding Verdure Lotus  Cruise
Hanoi - Lan Ha Bay - Onboarding Verdure Lotus Cruise
Ha Long Bay

This overnight trip was fun. Great cooking class and excursions to the caves and kayaking. Loi, the cruise director is fabulous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Dark and Light Cave - Disembarking Verdure Lotus cruise
Exploring Dark and Light Cave - Disembarking Verdure Lotus cruise
Ha Long Bay

This was fun and very photo worthy. Tipping the row boat guide at the caves, while not required, is expected if you have a fun and helpful guide. Ours took lots of photos on everyone’s camera and was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Deluxe Hue Sightseeing Full Day Tour - Join tour
Deluxe Hue Sightseeing Full Day Tour - Join tour
Hue

This was a fun tour and our guide was very knowledgeable. The lunch at the garden restaurant was delicious and fun.

Quality of Experience
Food
The lunch at the garden restaurant was delicious and fun.
Guides, Drivers and Staff
Transport
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An

This was fun. Good mix of local food market shopping and tasting unusual vegetables and herbs.

Quality of Experience
Food
Great cooking class!
Guides, Drivers and Staff
Hi Hai was fun and very helpful as our guide and the chef of our cooking class.
Transport
Phnom Penh City Full Day
Phnom Penh City Full Day
Phnom Penh
Quality of Experience
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Ho Chi Minh City

It was interesting to understand the Mekong river culture and sample food. The lunch was good too, a lot of food. We wanted more time at the temple at the end of the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

Interesting historical perspective of how the Viet Cong survived to win, if you want to know more history of the American/Vietnam war. Somber for both sides. A lot of people come to see this.

Quality of Experience
Guides, Drivers and Staff
Very knowledgeable guide of the tunnels and Vietnam.
Transport
Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

This is a must see tour, phenomenal. We took over 100 pics.

Quality of Experience
Food
We had local Cambodian food for lunch in an airconditioned restaurant, which was a good mid-day break.
Guides, Drivers and Staff
Serat was exceptional!
Transport
Prost? Our driver was very good!
Visiting the Floating Villages on Tonle Sap Lake
Visiting the Floating Villages on Tonle Sap Lake
Siem Reap

This was interesting.

Quality of Experience
There’s just not a lot to see, but it’s interesting to learn how the culture lives on the lake.
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 05, 2025

Dear David,

Thanks so much for your lovely review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.

From Hanoi with love,
Hien

It was very good trip . Saw many places in Ca...
Vietnam | Jan 15 - Jan 26, 2025

Ravinder
Ravinder J.
Atlanta, GA | Reviewed on Feb 02, 2025
It was very good trip . Saw many places in Cambodia and Vietnam . The sightseeing in each city was impressive . Angkor temples , Hanoi , hanong bay cruise was the best . City center walking tours in Hanoi near the river was great .
The stay in Ho Chi Minh City was short .
Read more

It was very good trip . Saw many places in Cambodia and Vietnam . The sightseeing in each city was impressive . Angkor temples , Hanoi , hanong bay cruise was the best . City center walking tours in Hanoi near the river was great .
The stay in Ho Chi Minh City was short .

Hotel Reviews
Sokha Angkor Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de l'Opera Hanoi - MGallery
Authenticity & Character
Location
L
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capella Cruise
Halong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel des Arts Saigon - MGallery Collection
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Hoi An Resort
Hoi An City, Quang Nam Province
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Feb 20, 2025

Dear Ravinder,

Thank you for sharing your experience! We're delighted to hear that you enjoyed exploring Cambodia and Vietnam, especially the Angkor temples, Hanoi, and the Ha Long Bay cruise. It’s great to know that the city center walking tours in Hanoi were a highlight for you! We appreciate your feedback about the short stay in Ho Chi Minh City—hopefully, next time, we can help you discover even more of its charm.

Looking forward to welcoming you on another adventure soon!

Best wishes,
Dat

As always KimKim provides a valuable service ...
Vietnam | Jan 17 - Jan 31, 2025

jay
jay W.
Berlin, MD | Reviewed on Feb 01, 2025
As always KimKim provides a valuable service with friendly guides and drivers . It makes for a flawless experience. This is my 5th trip using their services Too notch , beginning to end Read more

As always KimKim provides a valuable service with friendly guides and drivers . It makes for a flawless experience. This is my 5th trip using their services Too notch , beginning to end

Hotel Review
Homestay Mr Cuong

Excellent experience

Authenticity & Character
Location
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Feb 03, 2025

Hi Jay and James

Thank you for taking the time to share your experience with us! I am really happy that you enjoyed the holidays with Kimkim. Hope that we have more chance to accompany you on your next vacations. Wishing you and your family all the best.

Warmest regards,
Trang

Impossible without Hien
Vietnam | Jan 2 - Jan 29, 2025

Robert
Robert F.
Los Angeles, CA | Reviewed on Jan 31, 2025
Hien is the ultimate agent. She constantly was aware of our travel and continued to assist us in prompt fashion whether it was changing transportation, getting seat assignments, processing refunds, and ensuring we were happy with the choices of hotels and tours.
At each airport within SE Asia we were greeted and helped through customs, assisted with luggage, and checking into hotel. It was flawless. It is unimaginable to think what efforts we would have had to spend to accomplish what...
Read more

Hien is the ultimate agent. She constantly was aware of our travel and continued to assist us in prompt fashion whether it was changing transportation, getting seat assignments, processing refunds, and ensuring we were happy with the choices of hotels and tours.
At each airport within SE Asia we were greeted and helped through customs, assisted with luggage, and checking into hotel. It was flawless. It is unimaginable to think what efforts we would have had to spend to accomplish what Hien planned and executed.]
Each hotel chosen was excellent and the tours selected were largely worthwhile. All guides with the exception of one were excellent.

Hotel Reviews
Rayavadee

This is the finest hotel in over 40 years of travel I have stayed. The service and friendliness of the staff couldn't be higher. They anticipated our needs and were ready to help in any way. The hotel's bungalows were spacious, well equipped with huge patios and the largest bed I have ever seen. They have the largest infinity pool I have ever seen with many chairs. They also have a premier beach with great service and comfortable chaises which are set up with multiple towels. They also have kayaks and other equipment free of charge. The included brunch was outstanding and overall the food was of the highest quality. It is a place I would like to return even though it is over 15k miles from my home. The resort is set on over 25 acres and in the jungle. We saw monkeys every day and a large monitor lizard. They have a great application that allows you to call for buggies to transport you if you wish around the facility and essentially accomplish anything you need. It is easy to easy to walk to local stores in Railey and to the pier for pickup for tours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything was perfect
Caravelle Saigon

Excellent location, great service, and very comfortable room meticulously cared for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chatrium Hotel Riverside Bangkok
Bangkok

Great place to stay along the river with shuttle boats available. Upper floor rooms with river view are spectacular. Rooms are very spacious, comfortable, and well equipped.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Na Nirand Resort
Chiang Mai

This hotel has an amazing vibe and is highly stylistic. Staff is extremely helpful and courteous. Rooms are extremely comfortable and easy to live in. Great location to walk into numerous restaurants.

Silavadee Pool Spa Resort

This hotel has great views of the sea from ocean villas. Ours had an amazing pool, giant bath tub and great deck with amazing views from everywhere in the villa. The villa was large and very comfortable. Service was excellent and the morning buffet may the best. The hotel has a few downsides, but still is a great boutique facility to stay. The first is that since it is on the side of steep hill getting to the pool or restaurants is a strenuous walk. They do have buggies which cart you around when easily requested and supplied. The other is that the beach is just adequate. However, the overall facility is great. In addition, they provide a shuttle service to a large mall about 29 minutes away. Otherwise restaurants require a cab ride.

Chen Sea Resort & Spa
Phu quoc

This is a low key resort with easy walks to the pool and beach. The beach is quite nice and the water great to swim in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening Street Food Tour With Vespa Wanderers
Evening Street Food Tour With Vespa Wanderers
Ho Chi Minh City

Couldn't be more fun, interesting, with delicious food and a great guide. Riding on the back of a moped where traffic is scary is awesome.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day of visiting Kanta Elephant Sanctuary  - Orchid Farm & Doi Suthep Temple
Full day of visiting Kanta Elephant Sanctuary - Orchid Farm & Doi Suthep Temple
Chiang Mai

Can't say enough about this. Loved the elephants and the people running the sanctuary who were informed and dedicated. Butterfly and orchid farm were outstanding.

Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

This experience is not to be missed. The ingenuity of the Viet Cong and the guerilla tactics is scary. The dedication of the these guerilla fighters and how they lived is unimaginable.

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok evening street food tour
Bangkok evening street food tour
Bangkok

The visit to China town, the best one I have ever been to, was exciting, delicious, and not to be missed. There is plenty of walking and we also got a chance to visit a local nightclub and the flower warehouse district. A great night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok City Tour Full Day (RA)
Bangkok City Tour Full Day (RA)
Bangkok

Visiting the Grand Palace and the various buildings surrounding it was excellent. There were many tourists but manageable. Also seeing it at night is a must. We would like to spend more time in Bangkok as there way too much to explore.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Half Day City Tour & Train Street
Hanoi Half Day City Tour & Train Street
Hanoi

The half day tour was excellent. The train experience was okay. I would have rather spent more time discovering Hanoi.

Quality of Experience
Guides, Drivers and Staff
Transport
Halong Bay Day Trip (Jade Sails)
Halong Bay Day Trip (Jade Sails)
Hanoi

This is well worth the day on a comfortable boat with adequate space for the many passengers. The staff were excellent. The buffet lunch while extensive was not particularly tasty.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Mekong Delta Full day  by Speed Boat ( LR) - updated
Mekong Delta Full day by Speed Boat ( LR) - updated
Vietnam

Parts of the trip were great. Other parts were ho hum. It seemed like they added things to just take up time. There were lots of obvious explanations. There is plenty of walking and it was hot. While I got a sense of the delta I felt like I wanted to learn more. Also the trip by boat was quite annoying as the river is filled with floating plant material which constantly clogged the propeller and required stopping and reversing the engine to go forward again. The river is quite dirty.

Quality of Experience
Food
We were taken to a restaurant which allowed us to experience many types of well prepared food
Guides, Drivers and Staff
Transport
VIP Fast Track Visa On Arrival  Service
VIP Fast Track Visa On Arrival Service
Vietnam
Full Day Trekking at Doi Inthanon (RA)
Full Day Trekking at Doi Inthanon (RA)
Chiang Mai

Well worth the experience exploring the forest, rice fields, waterfall, and learning about the variety of plant life and trees and how it is incorporated into the lives of those living there. It is a special area.

Quality of Experience
Food
Was taken to very authentic local Thai restaurant
Guides, Drivers and Staff
Transport
Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

This is a must do and see experience. There is significant walking involved and climbing up stairs. Visiting Angkor Wat is one of the greatest experiences of my life. It is breathtaking in scope, scale, and detail. It is hard to imagine that is was created when it was.

Quality of Experience
Guides, Drivers and Staff
Transport
VIP Fast Track Services
VIP Fast Track Services
Vietnam
VIP Fast Track Service
VIP Fast Track Service
Vietnam
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 05, 2025
Dear David, Thank you so much for your kind words! It was my pleasure to accompany you on your trip to my beautiful country as well other Southeast Asia countries. I'm thrilled to hear that you enjoyed your trip. Your satisfaction makes my job truly fulfilling! Your detailed sharing is truly invaluable to us to improve our services for future clients. Thank you once again for choosing us. I wish you and Kathy a lifetime of happiness and many more amazing trips ahead. Our beautiful... Read more

Dear David,

Thank you so much for your kind words! It was my pleasure to accompany you on your trip to my beautiful country as well other Southeast Asia countries. I'm thrilled to hear that you enjoyed your trip. Your satisfaction makes my job truly fulfilling!

Your detailed sharing is truly invaluable to us to improve our services for future clients.

Thank you once again for choosing us. I wish you and Kathy a lifetime of happiness and many more amazing trips ahead. Our beautiful country and I will always be here to welcome your family back one day!

Warmest regards from Vietnam,
Hien

Short trip to Mekong Delta
Vietnam | Jan 6 - Jan 8, 2025

C
Cecilia B.
Switzerland | Reviewed on Jan 31, 2025

Our short trip was amazing, we asked Doris for a relaxed yet adventurous trip around the Mekong Delta and the activities she planned for us were perfect. Also the hotels chosen were on point. Our guide and the driver were lovely, we got a lot of interesting local insights from them. 100% recommended!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Feb 11, 2025

Dear Cecilia,

I truly appreciate your kind words! I'm so happy to hear that you had an amazing trip to the Mekong Delta with us. Thank you for choosing to travel with us—I wish you all the best.

I hope you will visit Vietnam again to explore the wonders of Northern and Central Vietnam.

Warmest regards,
Doris

12 days in vietnam
Vietnam | Jan 11 - Jan 24, 2025

P
Patricia L.
Chicago, IL | Reviewed on Jan 29, 2025

It was wonderful that we were met by somebody at every airport and take to our hotels. The guides we had were knowledgeable and friendly.

Local specialist: Minh Nguyen

I recommend that Mua Cave to have been includ...
Vietnam | Jan 12 - Jan 19, 2025

barss
barss a.
Canada | Reviewed on Jan 29, 2025
I recommend that Mua Cave to have been included in the trip. The photos of the Ninh Binhb area on the itinerary show the Mua Cave viewpoint hike, but I later realized it was not on the itinerary. This wasn't very clear, and when I brought this up, I was told by the guide there would be a ticket cost and additional cost for the car and driver. After I complained about this, KimKim waved it.
We enjoyed the hike and think it should have been included in the itinerary. Please don't include...
Read more

I recommend that Mua Cave to have been included in the trip. The photos of the Ninh Binhb area on the itinerary show the Mua Cave viewpoint hike, but I later realized it was not on the itinerary. This wasn't very clear, and when I brought this up, I was told by the guide there would be a ticket cost and additional cost for the car and driver. After I complained about this, KimKim waved it.
We enjoyed the hike and think it should have been included in the itinerary. Please don't include photos of places not on the itinerary.

The guide and driver were excellent

Hotel Reviews
Homestay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bed mattress at both of our Pu Long homestays was uncomfortably firm. These beds need a camping air mattress or foamy option.
Tam Coc Boutique Garden
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragon Legend Cruise
Hon Gai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Boutique Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
the bathroom didn't have a shower, and the tub was too small to sit in
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Feb 03, 2025

Dear Alex,

Thank you for your suggestion and feedback. We truly appreciate your insights and will take them into consideration to improve our future itineraries. We're glad to hear that you enjoyed the hike and that the guide and driver provided excellent service.

Best regards,
Camellia

We had an excellent trip to Vietnam; highly recommended
Vietnam | Jan 3 - Jan 24, 2025

Gary
Gary H.
San Rafael, CA | Reviewed on Jan 28, 2025
We had an excellent trip to Vietnam, and we were extremely happy with the organization and support provided by Doris. She was very responsive, during all phases of our trip, and very helpful as well. She was a great travel resource for us. The guides she picked for us in every location were very good, spoke very good English, and were friendly, knowledgeable, informative, and fun. Doris was the reason we had such a good experience in Vietnam. She set us up with an excellent... Read more

We had an excellent trip to Vietnam, and we were extremely happy with the organization and support provided by Doris. She was very responsive, during all phases of our trip, and very helpful as well. She was a great travel resource for us. The guides she picked for us in every location were very good, spoke very good English, and were friendly, knowledgeable, informative, and fun. Doris was the reason we had such a good experience in Vietnam. She set us up with an excellent itinerary, which allowed us to see much more than we initially expected. Vietnam is a country with lovely warm people, excellent food, and really fun adventures. We highly recommend it, and we highly recommend Doris.

Hotel Review
Peridot Grand Luxury Boutique Hotel
Hanoi

This was our favorite hotel, among many very good hotels. Their breakfast buffet was astounding. Excellent helpful staff.

Location
Activity Reviews
Hue: Thuy Bieu Ecovillage, Cooking Class & Imperial Citadel
Hue: Thuy Bieu Ecovillage, Cooking Class & Imperial Citadel
Hue

This was a very fun boat ride and Cooking class. Highly enjoyable.

Ninh Binh - Lan Ha Bay, Overnight on Indochine Lan Ha Cruise
Ninh Binh - Lan Ha Bay, Overnight on Indochine Lan Ha Cruise
Vietnam

Our time on the Indochine, cruising the really amazing HaLong Bay, was a wonderful experience.

Hiking in Mai Chau, Explore local villages (Xom Kha, Ban Te and Na Meo)
Hiking in Mai Chau, Explore local villages (Xom Kha, Ban Te and Na Meo)
Mai Chau

Loved biking thru the local villages

Lan Ha Bay - Hanoi - Fly to Hue
Lan Ha Bay - Hanoi - Fly to Hue
Vietnam

HaLong/LanHa Bay: total winner. Great experience.

Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Vietnam

Brian was an excellent guide. Very much enjoyed this experience. Guests should be given a heads-up about the traffic and resultant length of the car trip back and forth.

Tomb of Emperor Tu Duc - An Hien Garden House - Enjoy some local specialty cakes in Hue 
Tomb of Emperor Tu Duc - An Hien Garden House - Enjoy some local specialty cakes in Hue 
Hue

Very much enjoyed the Garden House and the Tomb

Ninh Binh -  Bai Dinh Pagoda - Mua Cave
Ninh Binh - Bai Dinh Pagoda - Mua Cave
Ninh Binh

Very much enjoyed the Mua Cave and the Bai Dinh Pagoda was incredible.

Explore Hoi An Ancient Town and Street Food Tour
Explore Hoi An Ancient Town and Street Food Tour
Hoi An

Hoi An was terrific. Very much enjoyed.

Hoi An - Ho Chi Minh - XO Saigon by Night - Experience Vietnam on Two Wheels (Group tour)
Hoi An - Ho Chi Minh - XO Saigon by Night - Experience Vietnam on Two Wheels (Group tour)
Ho Chi Minh City

The motorbike night tour of Saigon on Two Wheels was a very unique and wonderful experience.

Morning Free - Afternoon Half-Day City by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Morning Free - Afternoon Half-Day City by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi

We loved this half day tour, and we loved our guide, Brian. We saw and tasted and experienced so much, and he was really fun. Total thumbs up.

Quality of Experience
Very well planned and executed by KimKim. Super well organized by Doris.
Food
Everything. So tasty, so rich in flavor
Guides, Drivers and Staff
Guides and drivers were excellent.
Transport
Super easy, super helpful, super efficient
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Feb 11, 2025

Dear Gary and Cindy,

Thank you so much for your thoughtful review and kind words. I'm delighted to hear that you had a wonderful trip to Vietnam and were satisfied with our services. It was my pleasure to assist you on your journey. I wish you both good health, happiness, and all the best in the future.

Vietnam and I will always be here, looking forward to welcoming you back someday!

Warmest regards,
Doris

I was very disappointed in our Vietnam Trip. ...
Vietnam | Dec 29 - Jan 10, 2025

K
Kristel D.
Durham, NC | Reviewed on Jan 22, 2025
I was very disappointed in our Vietnam Trip. The first hotel was horrible (at least, I hated it). It was run down, messy and had no lobby. The following trips, Cambodia and Thailand, were fabulous. The other hotels were fine, some beautiful. The boutique cruise was terrific. Read more

I was very disappointed in our Vietnam Trip. The first hotel was horrible (at least, I hated it). It was run down, messy and had no lobby. The following trips, Cambodia and Thailand, were fabulous. The other hotels were fine, some beautiful. The boutique cruise was terrific.

Hotel Review
Won Residence Hotel

Best croissants ever!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Huyen Nghiem

Nice Hotels and Good Breakfast
Vietnam | Jan 7 - Jan 18, 2025

M
Mandy L.
Seattle, WA | Reviewed on Jan 20, 2025
Let me start with the food provided by hotels Matilda and Laluna Hoi An: awesome breakfast especially Laluna! We enjoyed it very much. The food on the cruise to Bai Tu Long Bay were amazing too. I feel the 2nd day of cruise at Bai Tu Long Bay should have more content. There was 2 hours of downtime on the smaller boat where there was no activity. The Lantern boat ride on Hoai River was disappointing. It was really a 30 minutes activity but we had to meet up with the tour guide way... Read more

Let me start with the food provided by hotels Matilda and Laluna Hoi An: awesome breakfast especially Laluna! We enjoyed it very much. The food on the cruise to Bai Tu Long Bay were amazing too.

I feel the 2nd day of cruise at Bai Tu Long Bay should have more content. There was 2 hours of downtime on the smaller boat where there was no activity.

The Lantern boat ride on Hoai River was disappointing. It was really a 30 minutes activity but we had to meet up with the tour guide way too early. We then put paper lantern with a candle onto the river—it pollutes the environment. I would not recommend this activity.

For Mekong Delta, we only went to 2 islands. There was really not much to see in either island so I don’t recommend this activity either.

Overall, a great trip and thanks to Tina for her planning and prompt responses.

Hotel Reviews
Hanoi Matilda Hotel
Hanoi

Good breakfast and great location. There must be karaoke bar close by so it is loud at night until 10:30pm.

Authenticity & Character
Location
In the middle of old quarter-close to everything
Staff
Cleanliness & Comfort
Not super and we don’t like the glass wall and door so you can see the people in the bathroom
Laluna Hoi An Riverside Hotel & Spa
Hoi An

Great location and awesome breakfast

Authenticity & Character
Location
Centrally located to everything
Staff
Cleanliness & Comfort
The extra bed is not comfortable though
M Village Hotel Ton That Dam
Ho Chi Minh

Centrally located with free washer and dryer

Authenticity & Character
Newer hotel
Location
Close to everything in District 1
Staff
Cleanliness & Comfort
The extra bed is uncomfortable. We had to ask for an extra padding. We don’t like the see-through bathroom glass—you can see everything when someone is showering.
Signature Cruise
Hanoi

Great food provided by the cruise. The extra bed is not very comfortable. The activity on the 2nd day is a bit boring—could plan something for exciting like speed boating.

Authenticity & Character
Location
Staff
Very helpful and courteous
Cleanliness & Comfort
Bathroom has a smell that lingers
Activity Reviews
Hanoi City Tour with Food Tasting!
Hanoi City Tour with Food Tasting!
Thailand

Guide was flexible and asked what types of food we would like to try.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cruising at Bai Tu Long Bay - Day 1
Cruising at Bai Tu Long Bay - Day 1
Bai Tu Long Bay

Awesome food! The extra bed is not very comfortable

Quality of Experience
Food
Food were abundant and tasty!
Guides, Drivers and Staff
Transport
 Cruising at Bai Tu Long Bay - Day 2
Cruising at Bai Tu Long Bay - Day 2
Bai Tu Long Bay

The trip on the smaller boat is lacking content. There were 2 hours of downtime after lunch and all of the senior family members were very bored and fell asleep on the chair. Wish there were more exciting activities such as speed boating

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lantern boat ride on Hoai River
Lantern boat ride on Hoai River
Hoi An

The whole thing should be only 30 min but the guide asked us to meet up too early. I don’t recommend this activity because putting a paper lantern with a candle in the water is pollution the environment.

Quality of Experience
Only needs 30 min and boat ride is not worth it
Guides, Drivers and Staff
Transport
 Cruising at Bai Tu Long Bay - Day 3
Cruising at Bai Tu Long Bay - Day 3
Bai Tu Long Bay

Again, amazing food

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnel visit
Cu Chi Tunnel visit
Ho Chi Minh City

Very educational

Quality of Experience
Guides, Drivers and Staff
Guide was very knowledgeable
Transport
Driver seems to brake quite much but I understand it might be necessary
Vietnamese Cooking Class in Saigon!
Vietnamese Cooking Class in Saigon!
Ho Chi Minh City

Chef was very knowledgeable. The food we cooked tasted very good

Quality of Experience
Food
All 3 dishes were very tasty
Guides, Drivers and Staff
Transport
Bana Hill Tour
Bana Hill Tour
Hoi An

Too foggy to see much.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Mekong Delta!
Exploring the Mekong Delta!
Ho Chi Minh City

Very far away and not educational at all. 1 part was to eat fruit and listen to some people singing. 2nd island we went had nothing to see. This one is not worth our time. The whole thing took 10 hours…

Quality of Experience
Could be more educational such as focusing more on agriculture
Guides, Drivers and Staff
Transport
The tour took us 10 hours——very bad traffic
Ho Chi Minh Departure Transfer
Ho Chi Minh Departure Transfer
Vietnam

Driver was on time for 4am transfer to the airport

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Jan 20, 2025

Hi Mandy,

Thank you so much for your feedback! It’s incredibly valuable to me as it helps identify areas for improvement. I truly appreciate you taking the time to share your thoughts, and I’m glad to hear you had a great time.

Thanks again!

Best,
Tina

Great trip organized by kimkim
Vietnam | Jan 12 - Jan 19, 2025

T
Tanja R.
Canada | Reviewed on Jan 20, 2025
Quang was a great guide and very knowledgeable! Read more

Quang was a great guide and very knowledgeable!

Hotel Reviews
Hanoi Boutique Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our room only had a tub, no shower. Was so small, difficult to sit in, and I am 5 ft 11, weighing 185 lbs
Homestay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bed was very very firm and I found it very uncomfortable I would bring a camping foamy. 1 St home stay was only cold water in the shower. Second home stay had hot showers
Dragon Legend Cruise
Hon Gai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Boutique Garden
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Hanoi - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pu Luong Natural Reserve - Ninh Binh
Pu Luong Natural Reserve - Ninh Binh
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trang An Grottoes Boat Trip
Trang An Grottoes Boat Trip
Ninh Binh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Further explore the Bay / On Dragon Legend Cruise
Further explore the Bay / On Dragon Legend Cruise
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Rural Villages nearby Hanoi city (Half Day)
Explore the Rural Villages nearby Hanoi city (Half Day)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Mai Chau - Pu Luong Natural Reserve
Hanoi - Mai Chau - Pu Luong Natural Reserve
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hidden trails of Pu Luong - Hieu Village
Hidden trails of Pu Luong - Hieu Village
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen

Hien and the local team in Vietnam were outst...
Vietnam | Dec 19 - Jan 2, 2025

M
Max M.
United Kingdom | Reviewed on Jan 18, 2025

Hien and the local team in Vietnam were outstanding : reactive, proactive, adapting to and solving last-minute requests, ensuring great experiences. Especially for a family of six. First time we use Kimkim, we will use again. And Hien and the local Vietnam team and their itinerary made us fall in love with the country. We will come back in the future !

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 21, 2025

Dear Max,

Thank you so much for your kind words! It was my pleasure to accompany you on your trip to my country. I'm thrilled to hear that you enjoyed your trip. Your satisfaction makes my job truly fulfilling!

Thank you once again for choosing us. I wish your family a lifetime of happiness and many more amazing trips ahead. Our beautiful country and I will always be here to welcome your family back one day!

Warmest regards from Vietnam,
Hien

Doris did a great job planning the trip . Sh...
Vietnam | Jan 4 - Jan 12, 2025

Javid
Javid K.
Seattle, WA | Reviewed on Jan 13, 2025
Doris did a great job planning the trip . She was responsive and great to work with The guides were great Trip was entirely flawless and affordable based on our requests Read more

Doris did a great job planning the trip . She was responsive and great to work with

The guides were great

Trip was entirely flawless and affordable based on our requests

Hotel Reviews
InterContinental Hanoi Westlake, an IHG Hotel
Hanoi

Great international standard hotel. Great food

Authenticity & Character
Location
W on
Staff
I
Cleanliness & Comfort
Emeralda Tam Coc Resort

Hotel was great. Food was good but a bit slow and uninspiring

Authenticity & Character
O
Location
I
Staff
Cleanliness & Comfort
Elite of the Seas

It’s a bit over the top luxury with the food and service. Wish they did a better job communicating the itinerary and schedule for the day

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renaissance Hoi An Resort & Spa
Authenticity & Character
Location
The beach has trash on it. It’s quite far away from Da Nang but close to Hoi An activities.
Staff
Staff
Cleanliness & Comfort
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Jan 15, 2025

Dear Javid,

Thank you so much for your kind words. I’m thrilled to hear that the trip was flawless and met your expectations. Your satisfaction and happiness truly made my work more meaningful.

Once again, thank you for choosing to travel with us. I wish you and your family all the best in life, along with many more wonderful trips ahead. My team and I will always be here and look forward to welcoming you back one day.

Warm regards,
Doris

16 great days in Vietnam
Vietnam | Dec 27 - Jan 11, 2025

M
Michael P.
San Jose, CA | Reviewed on Jan 12, 2025
Overall, a very fulfilling experience . It is challenging to visit the length and breath of Vietnam in just over two weeks. One of the downfalls is having to spend too much time in a car or van traveling from place to place. This becomes extremely problematic in Ho Chi Minh City. The primary guides in the large cities were knowledgeable and conversant. A few did not speak English well enough to provide us any meaningful information, however, or answer our questions. The hotel choices were... Read more

Overall, a very fulfilling experience . It is challenging to visit the length and breath of Vietnam in just over two weeks. One of the downfalls is having to spend too much time in a car or van traveling from place to place. This becomes extremely problematic in Ho Chi Minh City. The primary guides in the large cities were knowledgeable and conversant. A few did not speak English well enough to provide us any meaningful information, however, or answer our questions. The hotel choices were all excellent. I would recommend offering some favorite restaurants to your clients to assist in making good choices more expeditiously. We also appreciated the Kimkim flexibility, in modifying proposed itinerary options.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Jan 12, 2025

Dear Michael,

Thank you for your kind review. I’m so happy to hear that you had a fulfilling experience in our country and were satisfied with the hotel selection. I also appreciate your suggestions regarding restaurant recommendations and improving the language skills of our local guides. Your feedback will help us enhance our services for future travelers.

Thank you once again for choosing to travel with us. My team and I would be delighted to welcome you back one day, whether for another trip to Vietnam or to explore Cambodia and Thailand.

Warm regards,
Doris

Vietnam and Cambodia
Vietnam | Dec 20 - Jan 1, 2025

B
Bryn M.
Lansdale, PA | Reviewed on Jan 10, 2025
We booked a two week trip with Hien and Realistic Asia through Vietnam and Cambodia. The tour guides, activities and drivers were very well coordinated and Hien checked in daily to make sure we were enjoying the trip. It was a great experience! Read more

We booked a two week trip with Hien and Realistic Asia through Vietnam and Cambodia. The tour guides, activities and drivers were very well coordinated and Hien checked in daily to make sure we were enjoying the trip. It was a great experience!

Hotel Reviews
Anatole Hotel Hanoi
Location
Perfect Location to walk everywhere
Staff
Cleanliness & Comfort
Borei Angkor Resort & Spa
Siem Reap
Location
Easy to get everywhere with a tuk tuk
Staff
Cleanliness & Comfort
Caravelle Saigon
Location
Staff
Cleanliness & Comfort
Elite of the Seas
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 21, 2025

Dear Bryn,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia with your family.

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.

With my best regards from Vietnam,
Hien

Hassle free travel
Vietnam | Dec 24 - Jan 4, 2025

S
Sara Z.
Newark, NJ | Reviewed on Jan 09, 2025
We visited Vietnam and Cambodia. Our guides were Gracie, Tom, Danny and ChanSip. They were all wonderful in their own way but Tom deserves a special mention. The VIetcong tunnels are not to be missed, the Saigon Vespa tour with its guides was truly memorable and a once in a lifetime type of tour and, the street food tour in Hanoi was exceptional. The meals and restaurants chosen by our guides were all delicious and not just standard fare served to tourists. We became a huge fan of Vietnamese... Read more

We visited Vietnam and Cambodia. Our guides were Gracie, Tom, Danny and ChanSip. They were all wonderful in their own way but Tom deserves a special mention. The VIetcong tunnels are not to be missed, the Saigon Vespa tour with its guides was truly memorable and a once in a lifetime type of tour and, the street food tour in Hanoi was exceptional. The meals and restaurants chosen by our guides were all delicious and not just standard fare served to tourists. We became a huge fan of Vietnamese food! The hotels chosen for us were also lovely, comfortable and well-located. Ms. Huyen was very accommodating of any changes we wanted to make to our itinerary (which were minimal bc it was so well planned) and very responsive. She handled communications with the local guides and it was a truly hassle free trip. Highly recommended!

Hotel Review
Won Residence Hotel

This is a small boutique hotel with spacious rooms, a gorgeous pool and breakfast area and wonderful staff. The manager takes special care of each guest getting to know the families. Great fresh food at the restaurants! Highly recommend.

Authenticity & Character
Location
Staff
Everyone’s polite and super helpful. Manager got to know all of us and took great care of us.
Cleanliness & Comfort
Local specialist: Huyen Nghiem

Outstanding first visit to Vietnam
Vietnam | Dec 28 - Jan 6, 2025

Garth
Garth R.
Frederick, MD | Reviewed on Jan 08, 2025
First visit to Vietnam but I have used Kimkim many times for other vacations.
Our planned Minh did a very nice job communicating with us and guiding us to an excellent 9 day long trip Hanoi to Saigon, including Minh Binh and Halong Bay.
The local tour company guides were excellent and the communication on the ground was great, no lapses or misunderstandings.
Overall, as usual, kimkim did a wonderful job.
Read more

First visit to Vietnam but I have used Kimkim many times for other vacations.
Our planned Minh did a very nice job communicating with us and guiding us to an excellent 9 day long trip Hanoi to Saigon, including Minh Binh and Halong Bay.
The local tour company guides were excellent and the communication on the ground was great, no lapses or misunderstandings.
Overall, as usual, kimkim did a wonderful job.

Hotel Reviews
Hanoi Pearl Hotel
Hanoi

Great location. Comfortable room, staff very polite, accommodating. Breakfasts typical Asian but a few Western options. Disappointed variety of fresh fruit options given Vietnam produces so much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ninh Binh Hidden Charm
Ninh Binh

Well kept hotel, very nice grounds, very closed to town (quite walkable). We were there New Years Eve and the gala buffet dinner left a lot to be desired. I cannot comment on the non-holiday food options or quality but I was definitely unimpressed with the kitchen on the Eve and New Years Day. Food rather tasteless and not kept very warm. Breakfasts also did not have the variety of fresh fruit I expected from a hotel in the fruit producing country.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruises Halong
Hon Gai, Ha Long

Outstanding service, rooms so well prepared and comfortable given this is a rather small ship. Chef prepared amazing meals in a confined space. So tasty, good portions and variety. He was easily able to accommodate diets that were fish only or meat only. This overnight was probably the highlight of the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were perfect, ship spotless
Au Lac Charner Hotel
Authenticity & Character
Location
immediate neighborhood was not as appealing as others we passed by. Would have enjoyed staying in the Opera House with better dining options close by and a better walking environment.
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi - Ninh Binh: Hoa Lu - Trang An Grottoes
Hanoi - Ninh Binh: Hoa Lu - Trang An Grottoes
Vietnam
Cuc Phuong National Park
Cuc Phuong National Park
Ninh Binh

Primate rescue was worthwhile but the Cave could have easily been skipped. It didn't offer anything and was generally a waste of time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A day trip to the fertile Mekong delta, Ben Tre
A day trip to the fertile Mekong delta, Ben Tre
Ho Chi Minh City

Loved the authentic experience, scenery and cultural interactions excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Halong Port – Bai Tu Long Bay - Cong Do– Cap La island (Renea Cruise)
Ninh Binh - Halong Port – Bai Tu Long Bay - Cong Do– Cap La island (Renea Cruise)
Vietnam

Fortunately weather was very cooperative. The overall experience was outstanding and a highlight of the trip.

Quality of Experience
Awesome ship and guide. Chef top notch
Food
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen

Tour operator in Vietnam & Cambodia created a...
Vietnam | Dec 23 - Jan 5, 2025

C
Caroline B.
San Jose, CA | Reviewed on Jan 08, 2025
Tour operator in Vietnam & Cambodia created a well planned itinerary that matched our travel style & interests. They gave quick responses to our questions before our trip & during our trip & chose excellent guides & drivers with nice cars. Tracked our movements during the trip to make sure all was going well. Good hotels. Excellent platform for planning & communication. Highlight was meeting a family of a tour guide where they shared roasted sweet potatoes & corn. And another guide took... Read more

Tour operator in Vietnam & Cambodia created a well planned itinerary that matched our travel style & interests. They gave quick responses to our questions before our trip & during our trip & chose excellent guides & drivers with nice cars. Tracked our movements during the trip to make sure all was going well. Good hotels. Excellent platform for planning & communication. Highlight was meeting a family of a tour guide where they shared roasted sweet potatoes & corn. And another guide took us to his favorite off the beaten track eating places & taught us how to eat native fruits in the market. A memorable experience besides experiencing the best food!

Hotel Reviews
Palago Boutique Hanoi Hotel
Hanoi

Just as pictured & noted.

Authenticity & Character
Felt like we were in Vietnam with the decor. Not a huge hotel which felt more authentic.
Location
In a good part of town & close to the places we wanted to go.
Staff
Yes. So nice & helpful.
Cleanliness & Comfort
Yes even the beds were comfy.
Victory Star Cruise
Hanoi

Advertised as a replica junk with sails but there were no sails. It was poorly maintained. Needed painting, wall paper peeling, picture frames broken & the anchor system so rusted I thought it could break at any moment. Towels like sand o Paper & faded. Outside furniture faded. The staff was courteous & helpful & food quite good. Just the boat was poorly maintained. And the false advertising of having sails. Not good at all.

Authenticity & Character
Maintain the boat as noted above. Don’t advertise as having sails.
Location
Ha Long Bay too touristy. Over tourism at its worse.
Staff
Cleanliness & Comfort
Beds were hard as rocks. Was clean though.
Emeralda Tam Coc Resort

Luxury resort but not too pretentious. Great location.

Authenticity & Character
Vietnamese decor with beautiful tropical grounds & pool.
Location
In Tam Coc a quieter location than Ninh Binh city center but still near restaurants & shops.
Staff
Always helpful & courteous.
Cleanliness & Comfort
Spotless.
Hoi An Delicacy Hotel & Spa
Hoi An

Great little hotel in Vietnamese decor. Good location walking distance to Hoi An old town.

Authenticity & Character
Vietnamese decor & peacock theme throughout.
Location
Walking distance to Hoi An ancient town
Staff
Always helpful. All of the staff remembered our names, where we came from & when we were checking out. Truely amazing.
Cleanliness & Comfort
Spotless.
Thanh Lich Royal Boutique Hotel

Had a room under the restaurant & was noisy. They did change my room the next day which was quieter but heard rats in the ceiling during the night.

Authenticity & Character
An Asian style but so poorly maintained didn’t work.
Location
Close to the promenade.
Staff
Courteous.
Cleanliness & Comfort
Was clean at least.
Angkor Village Hotel

Good location in Siem Reap, beautiful grounds & rooms. This was our favorite hotel of our trip. We didn’t want to leave. The rooms were fabulous. With the first walk-in, beautiful spa/meditation music playing from the room’s music system. Pure Nirvana.

Authenticity & Character
Beautiful tropical grounds with huge Cambodia inspired decorated rooms.
Location
Walking distance to good restaurants & night market (Pub Street).
Staff
Very courteous.
Cleanliness & Comfort
Perfect
Activity Reviews
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay

Too touristy. Would skip or just take a day tour. Too many boats & tourists.

Quality of Experience
Limit number of boats to at least half allowed in Ha Long Bay
Food
The buffet was excellent & serving staff professional.
Guides, Drivers and Staff
Transport
Buffet Dinner with Apsara dance show
Buffet Dinner with Apsara dance show
Siem Reap

Show was just ok but too many tourists. Going through the buffet with that many people was a bit disgusting. Too touristy.

Quality of Experience
Food
Just average. Too many people to serve excellent food.
Guides, Drivers and Staff
Our guide was the best.
Transport
Our driver was there for us immediately after the show because we wanted to get out of there fast to beat the hundreds of people that would be leaving at the same time.
Siem Reap: Explore Angkor Complex Temples
Siem Reap: Explore Angkor Complex Temples
Siem Reap

Temples amazing.

Quality of Experience
Remotes uniqueness
Food
Local restaurants with excellent local food.
Guides, Drivers and Staff
Our guide always informative & helpful.
Transport
Local specialist: Huyen Nghiem

Amazing trip to Vietnam and Cambodia
Vietnam | Dec 27 - Jan 7, 2025

Erich
Erich A.
Chicago, IL | Reviewed on Jan 08, 2025
Cambodia is a great country to visit Read more

Cambodia is a great country to visit

Hotel Review
Jaya House River Park
Siem Reap

Amazing hotel and service. Will be back

Authenticity & Character
Beautiful decor
Location
In Siem Reap, can walk around the town and close to many temples and sight seeing
Staff
So attentive to all your needs
Cleanliness & Comfort
Everything
Local specialist: Ha Dinh

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.