Kimkim Trip Reviews

4.8
Based on 14,531 ratings
Read 14,531 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Emi was wonderful. We changed our itinerary s...
Argentina | Jan 19 - Feb 3, 2023

Kate
Kate K.
Rochester, NY | Reviewed on Feb 09, 2023
Emi was wonderful. We changed our itinerary so many times. We had to cancel one year and rebook the next. We started out with a completely different itinerary than we ended up with. The entire time, Emi kept up to pace and planned accordingly. Our trip was mostly seamless and wonderful. Thank you Emi Read more

Emi was wonderful. We changed our itinerary so many times. We had to cancel one year and rebook the next. We started out with a completely different itinerary than we ended up with. The entire time, Emi kept up to pace and planned accordingly. Our trip was mostly seamless and wonderful. Thank you Emi

Activity Reviews
The Best of Argentina Culinary Experience
The Best of Argentina Culinary Experience
Buenos Aires

This was so much fun! We had a blast and got to experience all sorts of culturally relevant activities

Quality of Experience
Food
Guides, Drivers and Staff
Trekking to Emerald Lagoon 🚶‍♀️🏕️
Trekking to Emerald Lagoon 🚶‍♀️🏕️
Ushuaia

Beautiful but didn't really feel like I needed a guide for this trip. Would have enjoyed a ride

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Feb 16, 2023

Thank you, Kate!
After so much time waiting, you finally made it to come!
I am very happy to know that your trip went smoothly and that you had a nice experience :D
All the best!
Emi

Very easy website, excellent specialist
New Zealand | Dec 19 - Jan 21, 2023

Y
Yi Yi H.
Manhattan, NY | Reviewed on Feb 09, 2023

I was initially set up with a specialist who wasn't listening to my preferences and became increasingly more difficult to communicate with. Once I voiced my concerns though, I was matched with Sabina who was such a pleasure to work with! She was always quick to respond, worked with me on a good balance between budget and activities, and made my trip such an incredible experience. I'd love to work with her in the future when I go back to visit New Zealand and Australia!

Local specialist: Sabina Din
Sabina
Sabina Din
Local specialist in Wanaka | Replied on Mar 13, 2023

Thank you Yi Yi. It was a pleasure to organise your dream trip :)

Everything was so amazing. The tours and the ...
Costa Rica | Feb 1 - Feb 5, 2023

DIANA
DIANA T.
Grosse Pointe Woods, MI | Reviewed on Feb 09, 2023
Everything was so amazing. The tours and the hotel just perfect. Everything was easy and well taken care of. Anytime I had a question it was responded to. Read more

Everything was so amazing. The tours and the hotel just perfect. Everything was easy and well taken care of. Anytime I had a question it was responded to.

Hotel Review
Hotel Playa Espadilla
Manuel Antonio

I loved it here. So close to the national park and beach. It is surrounded by the park so you hear all the beautiful sounds of nature. The grounds are manicured beautifully and the staff is so nice. The food for all meals was great too. Would definitely stay here again.

Authenticity & Character
Beautiful grounds and we saw animals and heard them. Felt like we were staying in the park.
Location
Close to beach and national park
Staff
Nice and helpful
Cleanliness & Comfort
Clean
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Feb 10, 2023

Hello Diana,
I hope you are well.
Thanks for the time to leave us this beautiful review. It is great to know you had a good time here and that you enjoy your stay in this nice hotel.
Maybe you could visit Costa Rica in the future and could enjoy different destinations and live a nice experience in nature.
Kind regards,
Yuliana

They were simply amazing. What a great trip
Guatemala | Oct 28 - Nov 7, 2022

D
Dana C.
Chicago, IL | Reviewed on Feb 08, 2023

They were simply amazing. What a great trip

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Feb 09, 2023

Dear Dana,

Thank you so much, what a way to describe us! You are amazing too, we are extremely grateful for meeting you guys. We will always keep in touch, you have friends and family forever in Guatemala.

A Honeymoon Miracle Trip
Indonesia | Jul 22 - Aug 12, 2022

Ben
Ben C.
Bellingham, WA | Reviewed on Feb 08, 2023
We have only amazing things to say about our experience with Alisha and the trip she planned for us. We first started planning our honeymoon by ourselves and quickly got overwhelmed by planning a 3 week trip to the south or southeast pacific having no experience in the region. We reached out to KimKim and Alisha had an incredible 3 week itinerary across Java, Bali, and the Komodo Islands to us in a week or less. She was super responsive to our requests for changes or alternatives and came up... Read more

We have only amazing things to say about our experience with Alisha and the trip she planned for us. We first started planning our honeymoon by ourselves and quickly got overwhelmed by planning a 3 week trip to the south or southeast pacific having no experience in the region. We reached out to KimKim and Alisha had an incredible 3 week itinerary across Java, Bali, and the Komodo Islands to us in a week or less. She was super responsive to our requests for changes or alternatives and came up with so many wonderful options. To put the icing on Alisha and KimKim's cake, they were able to rebook our entire trip for two weeks later after me and my new wife contracted COVID after our wedding.

We ended up with the most magical trip including exploring millennia-old temples, climbing a volcano, snorkeling some of the most incredible reefs we've ever seen, surfing a few outstanding breaks, exploring some amazing waterfalls, racing buggies through the jungle, cooking authentic Indonesian food, and cruising an island archipelago to see Komodo dragons. They hit some of the popular highlights but also found some fantastic lesser-known and less crowded places for us to really soak in the local scenery, food, and culture. At every place they had us staying at the most incredible hotels and it all cost less than expected, even with KimKim's service charges. They even arranged for drivers for us throughout the trip across three different islands and English-speaking guides where it counted.

Especially for a honeymoon, KimKim was worth the money and so much more. If you're questioning whether or not KimKim is worth it, don't. IT IS!

Hotel Reviews
Puri Dajuma Beach Eco-Resort & Spa - CHSE Certified
Pekutatan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nadira Bali Resort & Villa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Joya Biu Biu Resort
Jimbaran
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Private cruise trip in Komodo National Park
Labuan Bajo, Indonesia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experience Snorkeling in Menjangan
Experience Snorkeling in Menjangan
Pemuteran, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Experience Balinese Cooking Class
Experience Balinese Cooking Class
Ubud, Bali
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Haunted Valley Waterfall Expedition
Haunted Valley Waterfall Expedition
Munduk, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alisha Estevez
Alisha
Alisha Estevez
Local specialist in Bali | Replied on Feb 20, 2023

Hello Lauren & Ben,

thank you for your feedback!

I am very happy that you had such a great honeymoon trip. I hope that you will think of Indonesia for a long time to come and hopefully come back here some day.

Best,

Alisha

The end result from kimkim was outstanding. ...
Mexico | Feb 1 - Feb 7, 2023

Earl
Earl W.
Haslett, MI | Reviewed on Feb 08, 2023
The end result from kimkim was outstanding. Only glip was all the email confusion for payment etc, as we had 3 couples and 3 individuals, which was confusing on every end. But in the end...we received everything as promised and more. Thank you for being flexible with the number of rooms needed, etc. The Hotels in Mexico City were exceptional. Our driver, Guillermo, was extremely exceptional. We paid for his room, so he could stay with of nearby the monarchs, as he was our translator and... Read more

The end result from kimkim was outstanding. Only glip was all the email confusion for payment etc, as we had 3 couples and 3 individuals, which was confusing on every end. But in the end...we received everything as promised and more. Thank you for being flexible with the number of rooms needed, etc. The Hotels in Mexico City were exceptional. Our driver, Guillermo, was extremely exceptional. We paid for his room, so he could stay with of nearby the monarchs, as he was our translator and expert in all things local. Worth every peso. Our guide, Jesus, was wonderful with exceptional English. Visiting the Monarch Sanctuary in the early morning was the perfect decision. We beat the crowds, making it a wonderful, quiet experience. I will recommend Leslie and Ximena.

Hotel Reviews
Zócalo Central
Mexico City

Exceptional in value and service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rancho Cumbre Monarca

We loved its authenticity, staff and character. Only drawback, was not knowing in advance they do not take credit cards. This was a problem when we all needed to pay our room bills for dinners, drinks etc. I would advise visitors to BRING CASH.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santa Josefita Bed & Breakfast
Cholula

Wonderful staff, setting and rooms. Thank you.

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Biking in Teotihuacán "The City of the Gods" & Overnight in Cholula
Biking in Teotihuacán "The City of the Gods" & Overnight in Cholula
Mexico

We did not do the biking. It, strangely, never was offered. However, we got a wonderful guide and tour and was a great day. Teotihuacan is amazing and a must for anyone visiting Mexico.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit a Monarch Butterflies Reserve
Visit a Monarch Butterflies Reserve
Mexico

The best. The best because we arrived at park opening, and nearly the first ones up the mountain, via horse. It was a quiet, almost5 spiritual experience. I am sure it was not later in the day as more holiday tourists arrived. I highly recommend Jesus the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Pérez

We had a really excellent experience! Some ac...
Spain | Jan 22 - Feb 1, 2023

A
Alex S.
Taylors, SC | Reviewed on Feb 08, 2023

We had a really excellent experience! Some activities that we planned ended up being closed due to the off-season, but the rest of our itinerary was really easy to plan and then the activities were extremely enjoyable. Great recommendations on hotels. The only complaint is that some changes were tricky to process once we got there. We would recommend for others, especially on your first trip to a new city. Yuriy was excellent to work with and very knowledgeable.

Local specialist: Yuri Ihnatov
Yuri
Yuri Ihnatov
Local specialist in Amsterdam, Netherlands | Replied on Feb 13, 2023

Thank you, Alex, for your review.
It was a pleasure planning your trip. We are constantly working on improving our product, so next time you decide to book your trip you will have an even better experience.
See you on your next trip with kimkim.com

First class service from Jess at Kimkim
Chile | Jan 27 - Feb 5, 2023

Holmwood
Holmwood G.
Australia | Reviewed on Feb 07, 2023
Jess organised our 9 days in Bolivia and Atacama which included a 4 day excursion to the Uyuni Salt Flats. Nothing was too much trouble and she kept in touch throughout. Very professional and I will definitely use her services again next time I need help tailoring an individual trip in South America Read more

Jess organised our 9 days in Bolivia and Atacama which included a 4 day excursion to the Uyuni Salt Flats. Nothing was too much trouble and she kept in touch throughout. Very professional and I will definitely use her services again next time I need help tailoring an individual trip in South America

Hotel Review
Hotel La Casa de Don Tomás
San Pedro de Atacama

Family owned hotel. They couldn’t have been more welcoming. Very clean and spacious, breakfast perfect and the evening meals from the restaurant were first class.

Authenticity & Character
Location
Easy walk to town
Staff
Cleanliness & Comfort
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Feb 08, 2023

Thank you for the review, Jill; my very first at that! I'm sorry the weather wasn't the best during your time in Atacama but I'm glad you still enjoyed this portion of your trip.

I wish you and Ben the best during the rest of your travels!
Jesse

Greece should be on everyone's bucket list
Greece | Jan 12 - Jan 31, 2023

Dayna
Dayna T.
Fort Worth, TX | Reviewed on Feb 07, 2023
We had wonderful guides and experiences on the Greek mainland, Santorini, and Crete. It was wonderful to not have to drive or worry about transportation and each of our guides was knowledgeable about their areas and took us to places we would have never found on our own. Highlights for us were Crete and Meteora. Had some marvelous food and wine all over Greece. Babbis(mainland) Lazurus (Santorini), and Yiannis (Crete) were all just fantastic guides and hosts. We loved everything we saw,... Read more

We had wonderful guides and experiences on the Greek mainland, Santorini, and Crete. It was wonderful to not have to drive or worry about transportation and each of our guides was knowledgeable about their areas and took us to places we would have never found on our own. Highlights for us were Crete and Meteora. Had some marvelous food and wine all over Greece. Babbis(mainland) Lazurus (Santorini), and Yiannis (Crete) were all just fantastic guides and hosts. We loved everything we saw, but do wish we had a little more downtime at the end of our trip. That was our fault, not the guides. Our first hotel in Athens, The Foundry and Hotel Azade were especially standouts with amazing views and comfortable spaces.

Hotel Reviews
The Foundry Suites
Athens

Absolutely marvelous. Unique space with a wonderful rooftop garden.

Authenticity & Character
Cool industrial vibe with modern amenities.
Location
Easy walk to all sites and action.
Staff
So helpful and friendly throughout our stay
Cleanliness & Comfort
We stayed in Suite D1 and it was comfy and well-equipped
Domotel Anemolia Mountain Resort
Arachova

Hotel was off the beaten track and quite a walk to the town for meals etc, especially when it was dark as there was no sidewalk and the road was pretty windy. Not a good combo for pedestrians. We were lucky to have a guide willing to come get us. Since it was off-season, there was no transportation, no restaurant service, and no laundry services provided. It would have been good to know these things prior to checking in. The room was adorable and the fireplace was fun to have.

Authenticity & Character
Precious chalet room with a fireplace, peaked ceiling, and mountain views.
Location
The road to town is a bit dicey without transportation. It is not that far, but they need to offer transport to town.
Staff
They were accommodating when they could be. It snowed in the mountains the weekend we were there, so it would have been nice for more services to be offered as they did have quite a few guests.
Cleanliness & Comfort
The room was very clean and the view was excellent.
Domus Renier Boutique Hotel
Chania, Crete

We stayed at Hotel Azade - not this hotel and it was by far our favorite of the trip. https://azade-chania.com/

Ippoliti Hotel
Nafplio
Authenticity & Character
Cute balcony and a nice view.
Location
Easy walk to everything.
Staff
Tried to put us in a lesser room than we booked way back in August. The first room you had to crawl over the bed to the bathroom. We were there for 4 days, so that was unacceptable.
Cleanliness & Comfort
Once we were moved to the proper room, it was quite comfortable. The laundry service was quick and efficient.
Activity Reviews
Nafplio - Wine Tasting in Nemea Region
Nafplio - Wine Tasting in Nemea Region
Greece

Went to 2 lovely wineries - both very different. The wines were fun to taste and the history of each was interesting.

Guides, Drivers and Staff
Babbis was the best and both wineries' staff were knowledgeable.
Transport
Babbis got us there and back safely.
Drive - Ancient Corinth & Nafplio
Drive - Ancient Corinth & Nafplio
Greece

Corinth was really interesting as was the waterway.

Quality of Experience
Go off-season. NO fighting buses and you can take your time and enjoy
Guides, Drivers and Staff
Babbis took time to make sure we had plenty of information before we entered the sites.
Transport
Athens - Acropolis at Sunset & Plaka neighborhood | Private tour with an archaeologist/guide
Athens - Acropolis at Sunset & Plaka neighborhood | Private tour with an archaeologist/guide
Athens

We had been to the Acropolis before, but not with a guide. It was wonderful to have his insight. Be ready for quite a climb and if you cannot do stairs, be sure to bring proof of disabiltiy

Quality of Experience
Guides, Drivers and Staff
 Athens - Private Cape Sounion & the Temple of Poseidon Sunset Tour
Athens - Private Cape Sounion & the Temple of Poseidon Sunset Tour
Athens

Beautiful drive from Athens. The sunset views are spectacular.

Quality of Experience
Guides, Drivers and Staff
George was informative and fun. It is obvious he likes what he does.
Transport
Informative guide and comfortable vehicle
Drive Nafplio - Mycenae & Epidaurus
Drive Nafplio - Mycenae & Epidaurus
Nafplio

What a spectacular site.

Meteora Exploration Meteora Monasteries
Meteora Exploration Meteora Monasteries
Greece

This is a bucket list item for sure. You just can't believe these monasteries were build in this way

Quality of Experience
Guides, Drivers and Staff
Babbis knew where to stop for some beautiful photos and how to take some paths to the monasteries to view wonderful nature trails
Transport
Drive Nafplio - Ancient Olympia
Drive Nafplio - Ancient Olympia
Nafplio
Cretan Villages Adventure
Cretan Villages Adventure
Greece

We actually ended up taking 2 tours to the mountains. They were both glorious, We ate in small family restaurants, learned a lot of history and about life in some of the more remote areas in Crete.

Quality of Experience
These were some unexpected favorite days.
Guides, Drivers and Staff
Yiannis took the time to help me find a beautiful spot to spread some of my parent's ashes and always had fun with us.
Transport
Perfectly comfy on some winding roads
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Feb 07, 2023

Dear Dayna,

Thank you so much for your 5-star review!

We take pride in the quality of our services and hope that we can continue delivering lifetime experiences. I’m so glad to hear that you enjoyed your trip to Greece.

We really appreciate you being a customer and helping to share the word about us. We’re here for you next time you want to visit Greece!

Until then, take care!

Rebecca and the GrecianLux Team

Grand tour of Morocco
Morocco | Jan 27 - Feb 5, 2023

Krishnan
Krishnan S.
Houston, TX | Reviewed on Feb 07, 2023
We just came back from a 10 day trip to Morocco. We had an amazing time travelling through Casablanca, Rabat, Chefchaouen, Fes, Sahara, the High Atlas, and Marrakech.. The entire travel itinerary was superbly organized by our specialist Megan. We had a private driver take us through all those wonderful locations. Mohammed our private driver was simply awesome. Mohammed was incredibly polite, fluent in English, and well informed. He briefed us well on the history of Morocco and of every... Read more

We just came back from a 10 day trip to Morocco. We had an amazing time travelling through Casablanca, Rabat, Chefchaouen, Fes, Sahara, the High Atlas, and Marrakech.. The entire travel itinerary was superbly organized by our specialist Megan. We had a private driver take us through all those wonderful locations. Mohammed our private driver was simply awesome. Mohammed was incredibly polite, fluent in English, and well informed. He briefed us well on the history of Morocco and of every single place we visited. Always on time and ready to answer any questions we may have. Should we visit Morocco again, Mohammed will be our fist choice. All the hotels were outstanding and located close to key sight seeing locations.

Hotel Review
Riad Maison Bleue And Spa
Fes

Classy Riad. Spacious room with a great view. Clean, well maintained, comfortable beds.

Authenticity & Character
Distinctively Moroccan
Location
Close to the Sauk (Medina)
Staff
Friendly and well informed staff
Cleanliness & Comfort
Very clean
Activity Reviews
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes

Kamal gave an outstanding private tour

Quality of Experience
Guides, Drivers and Staff
Transport
Camel Trek into a Luxury Sahara Camp
Camel Trek into a Luxury Sahara Camp
Morocco

Sahara was certainly a highlight of our trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sahara to Ouarzazate via Todra Gorge
Sahara to Ouarzazate via Todra Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Marrakech with a private guide
Tour Marrakech with a private guide
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Ouarzazate to Marrakech via Aït Benhaddou
Ouarzazate to Marrakech via Aït Benhaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

It was a seamless experience from start to fi...
Spain | Jan 20 - Jan 28, 2023

A
Amanda T.
Australia | Reviewed on Feb 07, 2023
It was a seamless experience from start to finish even though I was very sceptical about going though and online platform that I knew nothing about. I was initially attracted to the itineraries online when I was searching for places to visit in Spain and then I was impressed by how much information was available to me through their website. We have always organised our own travel arrangements, however I will happily re-use Kim Kim again and have already recommended to our friends. Two groups... Read more

It was a seamless experience from start to finish even though I was very sceptical about going though and online platform that I knew nothing about. I was initially attracted to the itineraries online when I was searching for places to visit in Spain and then I was impressed by how much information was available to me through their website. We have always organised our own travel arrangements, however I will happily re-use Kim Kim again and have already recommended to our friends. Two groups are now using them for their next holidays in other parts of the world. We really enjoyed the private guides and having drivers at each stop along the way to greet us and get us straight to our accommodation and the flow of information and constant communication from Alfonso was brilliant! We couldn't fault anything!

Activity Reviews
Ancient Bath Experience
Ancient Bath Experience
Spain
Private Extended Visit to Sagrada Família
Private Extended Visit to Sagrada Família
Barcelona
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Feb 07, 2023

Dear Amanda.
All the guides involved in your trip make the same comment; What a nice couple!
It was a pleasure sharing our territory with you.
Take care!

14 Day Best of Costa Rica
Costa Rica | Jan 23 - Feb 5, 2023

Cheri
Cheri A.
Simi Valley, CA | Reviewed on Feb 06, 2023
My 14 day Best of Costa Rica trip was amazing. Bryan, Nancy, and Charlotte did a wonderful job of tailoring a mixture of the excursions I wanted with enough relaxing time so as not to be exhausting. Each destination had it's own unique quality and beauty to it. This was my first time doing anything like this, and I was very overly nervous about how it would all come together. The team answered my repeated questions, rapidly, effectively, in person, and kindly. The excursions, transportation,... Read more

My 14 day Best of Costa Rica trip was amazing. Bryan, Nancy, and Charlotte did a wonderful job of tailoring a mixture of the excursions I wanted with enough relaxing time so as not to be exhausting. Each destination had it's own unique quality and beauty to it. This was my first time doing anything like this, and I was very overly nervous about how it would all come together. The team answered my repeated questions, rapidly, effectively, in person, and kindly. The excursions, transportation, and lodging all came through on time and with no problems. KimKim and the team have earned my trust, and I am planning my next adventure with them.

Hotel Reviews
El Faro Beach Hotel
Manuel Antonio

The view is gorgeous and the best part of the hotel. It is on a steep hill, if someone is not able to walk well, but you can request a shuttle ride. All the furnishings were uncomfortable. The bed was hard, there was a cheap sofa facing a wall that only served to put luggage on, no inside chairs, and patio chairs also uncomfortable. Pool lounges uncomfortable too.

Authenticity & Character
it should be more homey. is uncomfortable and cold
Location
it is close to manuel antonio
Staff
didn't really interact with the staff
Cleanliness & Comfort
i guess it was clean, but not comfy
Hotel Heliconia
Monteverde Costa Rica

This hotel had the best bed and room setup. The bed was so comfy and fluffy comforter made it so cozy. It was better than other more expensive property beds. There were upholstered chairs by the windows for reading or whatever which other properties didn't have either. We found a trail in back, and saw lots of birds and animals.

Authenticity & Character
Location
It was just a bit far to walk to town or other eateries. We did eat at the restaurant and they had a good home made tomato pasta sauce with fresh vegetables from their garden
Staff
very friendly and helpful, and they were there day and night it seemed.
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

This property was gorgeous and we had a stunning view of the volcano. You had your own cabana, so it was very private and seemed like there wasn't other guests. The breakfast buffet had everything and overlooked a small pond with lots of wildlife. There were also sloths in the trees. We did take advantage of both pools and the termales. The bed wasn't as comfy as Hotel Heliconia was probably the only critique.

Authenticity & Character
the ground were gorgeous. reminded us of Hawaii
Location
view of arenal from the patio
Staff
Cleanliness & Comfort
Tenorio Lodge
Bijagua de Upala

I loved that the owner had a bird feeder in front which attracted so many kinds of exotic birds, and some squirrels too. It was great viewing and photo ops. The room had gorgeous floor to ceiling windows, but you didn't get much of a view because of the height of the vegetation. It did make it private. You had to go to the restaurant deck to get the view of the volcano. It was very nice relaxing on this deck. The canvas chairs that went with with the small table by the windows were too low for the table, and uncomfortable. There was a sofa which was good, but no good reading lighting to read in it. The water never was very warm. The grounds were very pretty, and it was quiet. It is a bit remote, so we made a stop at a market for some things before stopping. There is a walking trail to an observation deck over a pond, which was dense with foliage where we saw howler monkeys and birds.

Authenticity & Character
Location
was just a bit far out, which was both good for serenity, but left no other options for eating
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

The location of our room was across the street from the oceanfront, which although not on the beach, was still convenient. I liked the grass beachfront, as it was breezy/windy and there was sand blowing. With the grass you didn't get sandblown. I did prefer the more sandy beach at the near Playa Langosta, however as I said, the grass here was a plus. And Playa Langosta was not too far to walk if you wanted to enjoy that Our room was in a multi level/unit building near the auto entrance and at the beginning of the passage. We got a lot of noise with people passing by, especially on Saturday when they are drunk and really loud. And at night, when the auto arm was raised, you got beep beep beep up, then the same down. We did not get good sleep here. The room had a nice patio oriented toward the pool, which although not the beach, was still nice. The breakfast buffet was really good. There are plenty of stores and eateries close. I would actually rate this hotel a 3 1/2 due to the noise and close proximity to neighbors.

Authenticity & Character
a big multi unit building if you're not right on the beach
Location
i would've preferred ocean front, and not having to cross the street. however, i was on a budget and the beachfront was probably more money.
Staff
didn't interact much with staff
Cleanliness & Comfort
be sure to get your room at the end of the aisle so you don't get a parade of people going by and can't her the auto arm
Activity Reviews
Catamaran Adventure from Manuel Antonio
Catamaran Adventure from Manuel Antonio
Costa Rica

I got to be like Lifestyles of the Rich and Famous for an afternoon. The catamaran was amazing, the largest of any other tour company out there. Got to see the coastline, and lots of dolphins, and nesting habitats on the small isles. We didn't end up snorkeling, as there was a red sea so visibility was reduced. We also didn't jump from the boat to the water, due to our age. The young people really enjoyed that. The dinner provided was very good and ample. There was also fruit prior. And you got 4 drinks per person, which we didn't even use all of. The beautiful sunset was a perfect ending. What I didn't like was that the music was deafening. You could hardly speak with the person you came with. The music selection was good, but just too loud. I also didn't like that the transportation bus made many stops to pick up other guests, understandable, but then we all had to disembark at the Boat Headquarters in town to receive our bracelets for the tour. This was inconvenient and time consuming when we were all amped to start our experience. The driver had all our names, so why wasn't it possible for him to go in and collect our bracelets and give them to us, and we're on our way. That is my suggestion for your team for the future.

Quality of Experience
same as above
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

I was really impressed with our guide for pointing out not only the obvious sloths, monkeys, but the flora and minuscule creatures that one would overlook. The guide was so adept at not only finding the wildlife, but getting the perfect photo and video for you. We did see many sloths, white faced monkeys, howler monkeys, and an endangered squirrel monkeys which was a rare treat. The tour ends on a beautiful beach where you can swim or relax away from the public beaches.

Quality of Experience
everything mentioned
Guides, Drivers and Staff
We had one small glitch. We were told the tour office was right outside the park. That's not exactly correctly. It's on a small side street on the left. Once there our names weren't in the computer and our guide wasn't there. However, shortly he showed up, and he was amazing, the best of them all
Night Walk in the Children's Eternal Forest
Night Walk in the Children's Eternal Forest
Monteverde

This walk was fun in that you are on trails in the night with your flashlight, provided by them, seeking out creatures of the night. It reminded me of being a kid. We mostly located species of birds roosting for the night, and it gave you the opportunity to see them pretty close up as they didn't fly off. It was interactive for the group (small) to participate in locating items of interest too. The tour begins with a beautiful sunset of the area that the children helped save before setting off on your adventure.

Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica

The jungle is so lush and beautiful Spent so much time just looking at everything. The bridges were a lot of fun swaying with the wind, as well as providing a view from higher up. The sloth sanctuary exhibit at the end provided up close viewing of these animals which was fascinating, and the guide was knowledgeable. There was also a butterfly exhibit and a reptile after, both enjoyable and less crowded than the sloths.

Quality of Experience
Guides, Drivers and Staff
Transport
Group Surf Lessons at Tamarindo Beach
Group Surf Lessons at Tamarindo Beach
Tamarindo

I had such a fun time with this. The lesson was actually at Langosta Beach, not Tamarindo, which is a short ways away. This worked out fine as the beach is sandier and better for beginners. It turned out I was the only one in the group, so it was really a private lesson. I was able to get up my first try, and I am 68 years old. What a kick. The instructor guides you out on the board, then pushes you onto a wave, so it is not too difficult. Staying up is the harder part. The water was warm and shallow, and it was aslo a great respite from the heat.

Quality of Experience
Guides, Drivers and Staff
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

This was a not to hard hike along the beautiful blue river culminating with the gorgeous blue waterfall. Our guide was very knowledgeable with the explanation and geography which makes this color occur. A bonus was the giant tapir which made an appearance.

Quality of Experience
Guides, Drivers and Staff
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

The hike was not too difficult, and it had 3 levels of difficulty to choose. I chose the longest route, and it was still a pleasant hike although it rained and we didn't have a view of the volcano or lake.

Guided Nature Walk in Danaus Eco-Center
Guided Nature Walk in Danaus Eco-Center
Arenal/La Fortuna
Ecotermales Hotsprings
Ecotermales Hotsprings
Costa Rica

The warm water felt great as it was intermittent rain so was good to submerge in warm water. The water fall area was great on the back. The included dinner was very good.

Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

It was relaxing going down the river and spotting the wildlife, but adventurous enough not to be boring. You are in a raft and do have to paddle in parts, so you got some exercise too. You do spot animals, but you are traveling down a river, so you don't get as great watch as if you were still. I didn't know about the chocolate presentation after, and thought it would be boring, but it wasn't. And the chocolate was delicious.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 06, 2023

Thank you for your valuable feedback, Cheri,

We were thrilled to read your glowing review. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know.

We’d love to hear from you again! Costa Rica has a lot of nice places to explore.

Pura Vida!
Bryan Leon,
Serendipity Adventures

Amazing Costa Rica!
Costa Rica | Jan 30 - Feb 5, 2023

M
Margaret P.
Owasso, OK | Reviewed on Feb 06, 2023
We thoroughly enjoyed our time in Costa Rica and are grateful for the planning by KimKim. We had a 3 hour tour of Hanging Bridges and it was fantastic! Loved it! We learned so much and would've missed so much had we walked through by ourselves. Then they recommended the Arenal Whitewater rafting and that was amazing! My husband said it was his favorite thing in Costa Rica. Thank you for your help and especially for Hanging Bridges tour!! Read more

We thoroughly enjoyed our time in Costa Rica and are grateful for the planning by KimKim. We had a 3 hour tour of Hanging Bridges and it was fantastic! Loved it! We learned so much and would've missed so much had we walked through by ourselves. Then they recommended the Arenal Whitewater rafting and that was amazing! My husband said it was his favorite thing in Costa Rica. Thank you for your help and especially for Hanging Bridges tour!!

Activity Review
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Fantastic guide! Learned so much!! Beautiful!!!

Quality of Experience
Guides, Drivers and Staff
Guide, Cindy, at Bridges was knowledgeable and friendly. Excellent!
Local specialist:

Kimkim arranged an amazing trip for us.
Argentina | Jan 26 - Feb 5, 2023

M
Mary Kay S.
Asheville, NC | Reviewed on Feb 06, 2023
Everyone at Kimkim was so helpful. I cannot say enough good things about them. The guides were knowledgeable and friendly, always answering my questions. I don’t walk well and they did everything for my comfort. I was always notified in advance. The hotels and food were good. I would happily book with them again. The local tours they arranged were fascinating. Read more

Everyone at Kimkim was so helpful. I cannot say enough good things about them. The guides were knowledgeable and friendly, always answering my questions. I don’t walk well and they did everything for my comfort. I was always notified in advance. The hotels and food were good. I would happily book with them again. The local tours they arranged were fascinating.

Hotel Review
La Reserva Virgin Lodge de Selva by DON
Puerto Iguazú

I felt like I was living in nature. Our room was beautiful, comfortable, with a very private screened porch looking at the jungle. The staff were helpful and the pool was lovely. Breakfast was ample and good.

Authenticity & Character
Location
Looking at jungle
Staff
Cleanliness & Comfort
Activity Reviews
Mendoza Premium Wine Tour
Mendoza Premium Wine Tour
Mendoza

The wineries were each different. We learned so much and the wine was great. The meal at the end was unbelievable. We took pictures of every dish we ate.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day to the Argentinian side of the falls
Full day to the Argentinian side of the falls
Argentina

I loved the tour. I am 88 and was too tired to do the oat at the end. But the guide made allowance for my slow pace and was extremely helpful. For me it would have been better to have the boat trip on the Brazilian side of the falls

Local specialist: Hervé Landetcheverry
Hervé
Hervé Landetcheverry
Local specialist in Buenos Aires | Replied on Feb 06, 2023

Hi Mary Kay!

Thank you sooo much for commenting!
It was a huge pleasure to me to organize this trip with you and knowing you enjoyed it makes me very happy :) All of our guides and partners were so happy to receive you and told us you were both lovely!

Thank you for your trust for visiting Argentina!

Hasta pronto!

Agustina

Egypt & Jordan Adventure
Egypt | Jan 16 - Jan 28, 2023

Violet
Violet T.
South Salt Lake, UT | Reviewed on Feb 06, 2023
My husband and I booked a 12-day trip to Egypt through KimKim/contracted with Egypt Promotions and it was the best trip we could’ve ever imagined. Ibrahim helped plan the itinerary and I took most of his recommendations since I was unfamiliar with the best places to visit. From the moment we landed in Cairo & throughout the trip there was always a representative waiting to take us to our hotel/destination. We never had to wait for anyone and we never felt lost or confused. Our tour guide in... Read more

My husband and I booked a 12-day trip to Egypt through KimKim/contracted with Egypt Promotions and it was the best trip we could’ve ever imagined. Ibrahim helped plan the itinerary and I took most of his recommendations since I was unfamiliar with the best places to visit. From the moment we landed in Cairo & throughout the trip there was always a representative waiting to take us to our hotel/destination. We never had to wait for anyone and we never felt lost or confused. Our tour guide in Cairo, Mostafa, was so cool, informative, patient, friendly, and knew the best spots for photos. The Farah Nile Cruise was absolutely amazing and I can’t say enough great things about the boat, staff, food, service. Abanob was our tour guide in Aswan and Luxor and he made us feel safe and was extremely informative. He was well educated and provided great facts and insights and I know we wouldn’t have had the same experience if we visited the sites alone. There was one night that my husband and I ventured off alone in Luxor city and it was overwhelming with the aggressive street vendors. This brief experience gave us a bigger appreciation for the tour guides and drivers. Yazeed was our driver and guide in Jordan and we loved his calm and friendly demeanor. He provided the needed information and gave us the time we needed to enjoy each stop. We never felt rushed with him. Despite the numerous destinations, cities and hotels, moving through each one was seamless and there’s no way we could’ve planned this kind of adventure on our own. Everything was absolutely wonderful and the only things I’d mention is that I would’ve liked to have more time and opportunity to visit the small street vendors. We were always told to avoid them and their cheap souvenirs but then we were taken to specialty shops that charge much higher prices and it’s obvious the guides received commission for our purchases. Also, at the end of the cruise our tour guide had us give him the envelope with the boat crews tips instead of putting it in the box at the front desk which is standard protocol. I would like to think that the money was given to the boat crew but not sure why I couldn’t give it directly to them.

Hotel Reviews
Hyatt Regency Cairo west
cairo

Perfect hotel to start our trip. The room was nice, the bed was comfortable, the staff, gym, bar, restaurant, and coffee shop were great.

Authenticity & Character
Clean, new, and modern
Location
Staff
Cleanliness & Comfort
Farah Nile Cruise
cairo

A wonderful three days on the Farah Nile Cruise. The beds were comfortable, food was great, and I can't say enough great things about the entire staff. They were extremely professional and courteous and attentive.

Authenticity & Character
Location
Staff
Top notch staff!
Cleanliness & Comfort
Le Méridien Cairo Airport
Cairo

Bed was comfortable and the Lebanese restaurant was good. I wish I could remember the name of the waiter at the lunch Buffett because he was so nice and even hand-picked an array of desserts since my husband couldn't decide.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movenpick Petra Resort
Wadi Musa

Perfect location. Right across from Petra's entrance. Nice and quaint and the bed was comfortable (always the most important thing).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum

This camp is so dreamy. I give the location, atmosphere, and restaurant 5 stars. The only downside is the that the bed was hard and uncomfortable and the top blankets smelled that they hadn't been washed for a while.

Authenticity & Character
Location
Staff
Khaled was great on our 4x4 tour!
Cleanliness & Comfort
Beds were hard and top blankets smelled
Fairmont Amman
Amman

Perfect hotel to end the trip. It felt very upscale and grand and I appreciated the huge tub to soak in before the long flight home. Also, very comfortable bed and professional staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ibrahim Elaref

My first review did not go through. I did pr...
Costa Rica | Jan 17 - Jan 30, 2023

B
Bill B.
Canada | Reviewed on Feb 06, 2023

My first review did not go through. I did provide a review to Yuliana noting that everything was as represented, no surprises and all is good. KimKim, Amazilia, Yuliana, all transportation and excursions were excellent.

Contact Yuliana for my review.
Thanks
Bill Bennnett

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Feb 07, 2023

Hi Bill,
I hope you are well.
Thanks for your message and the time to leave us this beautiful review.
I was glad to assist you during this time and was so amazing that you were very interested from the beginning of this trip. I hope you had a good time here.
Best regards from Costa Rica.
Best,
Yuliana

Serendipity Adventures organized a fantastic,...
Costa Rica | Jan 18 - Jan 30, 2023

Bradley
Bradley C.
Savage, MN | Reviewed on Feb 05, 2023
Serendipity Adventures organized a fantastic, memorable trip for us and another couple. Sergio, Nancy, and Charlotte readily incorporated our requests and preferences, secured top notch accommodations, booked excellent excursions, and made sure our transportation from destination to destination proceeded flawlessly. When we reached out via web messaging or What’s App, even after hours, responses came quickly and thoroughly. Sergio suggested we start in San José, hike at Arenal Volcano and... Read more

Serendipity Adventures organized a fantastic, memorable trip for us and another couple. Sergio, Nancy, and Charlotte readily incorporated our requests and preferences, secured top notch accommodations, booked excellent excursions, and made sure our transportation from destination to destination proceeded flawlessly. When we reached out via web messaging or What’s App, even after hours, responses came quickly and thoroughly.

Sergio suggested we start in San José, hike at Arenal Volcano and La Fortuna Waterfall, cross hanging bridges in the rain forest, raft the Peňas Blancas River, boat across Lake Arenal, hike and ride a sky tram in Saint Elena Cloud Forest, tour Don Juan coffee plantation, enjoy abundant nature and dazzling beaches in Manuel Antonio Parque, and wrap up with a sunset catamaran cruise in the Pacific. Our guides knew their fauna and flora, pointing out animals and plants we never would have noticed on our own. Andres, our Endemic Bird guide at Manuel Antonio, an ornithologist and botanist, topped them all. Bryan and Abner at the river rafting excursion were knowledgeable and great fun.

Our hotels in San José, Fortuna, Monteverde, and Manuel Antonio were clean, comfortable, roomy, and exceeded expectations. Our private transfers to each city and back to SJO went without a hitch. Courteous drivers. Clean, comfortable vehicles with sufficient space for luggage and relaxing on three- to four-hour drives. Turns out, being transferred cost less than renting a sufficient vehicle — and leaving the driving to Hugo, Marvin, and Wendell removed all stresses over navigation and poor roads.

An ice storm in Dallas nixed our flight home on the last day. Though there work for us was done, Charlotte replied promptly to my What’s App request for help securing a room near SJO. Glad she stepped up and made that aspect of our delays smooth. Pura vida.

All in all, we would use Serendipity again and are highly satisfied with the planning process, cost and value, and the outcome of our first trip to Costa Rica. Thank you, Sergio and the Serendipity team, for helping us enjoy a worry-free, memorable vacation.

Hotel Reviews
Hotel Presidente San Jose City Center
San José

We enjoyed our stay. The rooftop restaurant view. Delicious breakfasts and rich, strong coffee. Attentive, courteous staff. Good location for walking to museums, parks, and desired site. Clean, comfortable, spacious room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna

We loved staying in the villa. Quiet location with superb view of flora and fauna. Timely shuttle service to/from the common areas. Enjoyed the many pools and water slide. Las Palmas wait staff took good care of us in

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Heliconia
Monteverde Costa Rica

What a view! We stayed on the second floor, overlooking the valley and town. Spectacular sunsets. Mileydi was especially kind and helpful to us. Tasty lunch and dinners at the restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Great location next to Manuel Antonio Parque and a short stroll to the beach. Attentive staff at check-in and helpful to us throughout our stay. Enjoyed the main and sixth floor pools, plus the view of the Pacific from the rooftop eating area. Clean, comfortable rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Christian knew his stuff and pointed out flora and fauna we never would have noticed. He seemed to spend a lot of time looking at his cellphone during our lava flows walk. Would have appreciated more commentary during that.
Transport
We appreciate the driver stopping at a store so we could get things we needed.
Enjoy the Thermal Hotsprings at your hotel
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

Loved the different pools with varied temperatures. Exciting water slide.

Quality of Experience
Guides, Drivers and Staff
Transport
Timely shuttles to/from villa. We never waited long.
Nature Safari Float and Tortilla Making
Nature Safari Float and Tortilla Making
Arenal/La Fortuna

Bryan and Abner made this trip fun. We enjoyed conversing with them on the rides to and from our hotel, floating down the river, and at the cacao presentation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

Absolutely breathtaking.

Quality of Experience
Guides, Drivers and Staff
Dani did a great job guiding us.
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Loved the in-depth explanations of coffee growing, harvesting, roasting, and characteristics. Enjoyed the sugar cane and cacao presentations tastings.

Quality of Experience
Guides, Drivers and Staff
Transport
Treetopia Tram & Hanging Bridges
Treetopia Tram & Hanging Bridges
Monteverde

Chris (sp?) pointed out so many birds, insects, and plants. The hanging bridges afforded spectacular views. Enjoyed the tram and climbing the observation tower.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Lucky we that Andres guided us. What a lively, intense, patient, thoughtful encyclopedia of knowledge and wisdom he proved to be. Enjoyed the trails and beaches after our tour.

Quality of Experience
Guides, Drivers and Staff
Sunset Catamaran Sailing Tour
Sunset Catamaran Sailing Tour
Costa Rica

A relaxing way to conclude our Costa Rica trip. Tasty fish dinner. Surprised that you offered four drinks per passenger, and they were kind of strong.

Quality of Experience
Guides, Drivers and Staff
Transport
Inefficient process. We'd prepaid. Some on bus hadn't. Everyone needed to check-in at office, reboard bus, and drive to marina. Seems like the drivers could know who was prepaid, wristband them, and streamline the payment/check-in routine.
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Feb 21, 2023

Hi Brad! It's great to hear that we were able to organize a fantastic and memorable trip for you! It's also fantastic that you were able to enjoy a worry-free and memorable vacation thanks to the efforts of the team. Thank you for sharing your feedback. Pura Vida!

Costa Rica made easy
Costa Rica | Jan 27 - Feb 3, 2023

Chandra
Chandra M.
Wilkinsburg, PA | Reviewed on Feb 05, 2023

We had a great trip to Costa Rica! kimkim set us up with hotels, guided activities, and transportation. Everything went very smoothly. All of the people we interacted with in Costa Rica (hotel and restaurant staff, guides, drivers, etc.) were very kind and welcoming. All of the guides were extremely knowledgeable and we learned so much more than we ever could have on our own. kimkim made trip planning easy and I wouldn't hesitate to use them for a future trip.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Feb 06, 2023

Hi Chandra,

Thank you for your review. The whole team at kimkim and the operations part in Costa Rica are thrilled you’re happy with your recent visit, we hope this is the first of many other times that we had the chance to welcome you to our country.

All the best and Pura Vida!

Randall

Honeymoon in Colombia
Colombia | Dec 28 - Jan 17, 2023

Stu
Stu B.
United Kingdom | Reviewed on Feb 05, 2023
We actually don't know when Michael sleeps, he was super responsive and reassuring at all times - whether we were in the UK or in Colombia. We had an absolutely amazing trip with absolutely no hiccups or stresses, ever! All drivers were on time, the hotels - whilst varying in quality (due mainly to our budget), were all clean and well located and some were amazing and felt luxurious. All of our drivers were friendly, some had limited English but we enjoyed the challenge of trying to... Read more

We actually don't know when Michael sleeps, he was super responsive and reassuring at all times - whether we were in the UK or in Colombia. We had an absolutely amazing trip with absolutely no hiccups or stresses, ever! All drivers were on time, the hotels - whilst varying in quality (due mainly to our budget), were all clean and well located and some were amazing and felt luxurious. All of our drivers were friendly, some had limited English but we enjoyed the challenge of trying to communicate in Spanish. We really did have a great trip and would strongly recommend anyone thinking of using Kim Kim to go ahead and do it - it will provide you with a fuss free trip which can be tailored to your tastes.

Hotel Reviews
BH Bicentenario
Bogotá

Great breakfast Good location for exploring La Candelaria and nice view of the mountains from the window Room a little warm (in January), no A/C or fan Quite corporate in feel, but good hotel for first night away. Also appreciated the complimentary fruit for our honeymoon!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A little too warm in the room, but comfy big bed
Hotel y Spa Getsemani
Villa de Leyva

Friendly, English-speaking staff Good massages and nice spa Good breakfast (less good coffee) Nice room

Authenticity & Character
Charming, nice little courtyard areas
Location
Very close to main square, but away from the madness. Quiet room.
Staff
Cleanliness & Comfort
Hotel Boutique y Spa Terra Barichara
Barichara – Santander

Gorgeous hotel, excellent service (coffee on arrival), took bags to rooms. Very helpful staff, particularly one young man who went out of his way to assist us and try speaking in English to us (whose name we have forgotten). He even organised a cake for my husband's birthday. Very relaxing and honeymoony experience. Beautiful, big room, big bed. Lovely bathroom. Very clean. Nice pool area. Good massage. Hotel restaurant on site, food ok (but doesn't quite match the standard of the rest of the hotel) We would give this hotel 5 stars if the food and cocktails were just a little bit better.

Authenticity & Character
Gorgeous
Location
10 mins by tuk tuk to Barichara
Staff
Cleanliness & Comfort
Hotel Salento Real Eje Cafetero
Salento

Overall lovely hotel, nice breakfast, friendly staff who even put rose petals on our bed for our honeymoon which was a lovely touch. Room comfortable and clean, although ours had no window (but looked out into the internal courtyard).

Authenticity & Character
Location
Perfect, 5 mins walk from the main square, but on quiet street
Staff
Cleanliness & Comfort
La Campana Hotel Boutique
Medellín

Hotel room clean, but a bit dated and bathroom definitely needed an upgrade. Staff a bit less friendly here than elsewhere and no early check-in, which was a bit of a shame after a long journey to Medellin. Overall location pretty good, in el Poblado. Nice and quiet, could possibly have been a little bit closer to the action.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quetzal Dorado Ecolodge
Zaino

We loved this hotel! The room was gorgeous and very serene. The staff/owner was very friendly and the food was very tasty. Overall service was great. No complaints, we loved it. Very convenient for visiting the national park (5 mins drive away, maybe less), nearby beaches also easily accessible by bus,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Villa Colonial
Cartagena

Good location, on a slightly quieter street but very close to the bars. Friendly staff. Overall comfortable room, a little on the small side. A safe in the room would have been nice. Breakfast a little basic and lacking in choice but tasty enough.

Authenticity & Character
Location
Very near to everything in Getsamani (our favourite bit of Cartagena), but surprisingly quiet hotel.
Staff
Cleanliness & Comfort
Hotel Punta Faro
Isla Mucura

Beautiful and peaceful hotel. Food was good, lots of it and decent variety. Beach amazing and the hotel is in a gorgeous setting. Very serene and luxurious overall experience. Nice selection of activities at the hotel (eg snorkelling, walk of the island, massages). Room was stunning, with lovely complimentary bath products. Service was very good. A little information about the room and hotel upon arrival would have been nice (I don't know whether others usually get information about breakfast, check-out, wifi, activities etc but we didn't). Very quiet on a night after dinner, there isn't really any comfortable seating/ atmosphere around the bar area which we would have enjoyed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bogotá Walking Tour
Bogotá Walking Tour
Bogotá

Nicholas was a great tour guide, very knowledgeable, excellent English and very friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Salt Cathedral at Zipaquira
Visit the Salt Cathedral at Zipaquira
Colombia

Interesting and a nice stop on the way to Villa de Leyva. To the point out the obvious, it is a Cathedral, so the sculptures are all religious themed. - lots of crosses, this might not be for everyone. The cave itself is, however, very interesting.

Quality of Experience
Guides, Drivers and Staff
Again, Nicholas was a great guide
Transport
Horseback Riding in Villa de Leyva
Horseback Riding in Villa de Leyva
Villa de Leyva

Overall we enjoyed the experience, I think there was a small hiccup with the driver who didn't arrive. But, the tour guide did and she quickly arranged for her husband to collect us from the hotel and take us to the horses. We really enjoyed the scenery around Villa de Leyva, which was beautiful. The horse owners/ guides were very friendly.

Quality of Experience
Guides, Drivers and Staff
Very friendly, English a little difficult to understand at times, but enjoyable experience nonetheless.
Transport
Original transport didn't arrive, but guide quickly sorted out alternative.
Hike from Barichara to Guane
Hike from Barichara to Guane
Barichara

Pretty hike, guide was local and very friendly and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Diego picked us up from our hotel and took us straight there. (Diego was great!)
Visit Cocora Valley, Coffee Farm & Salento
Visit Cocora Valley, Coffee Farm & Salento
Salento

Carlos was AMAZING! He had so much energy and was clearly very passionate about the nature in the area. He had so much knowledge and made the tour a very interesting and enjoyable experience. He was also infectiously entertaining. We would definitely recommend Carlos as a tour guide. Cocora Valley is beautiful and the coffee farm was also a great experience.

Quality of Experience
Food
Carlos took us to a restaurant between Salento and Cocora, this was the best authentic Colombian food we had the entire trip. It was delicious and was a place that Carlos obviously loved. Highly recommend!
Guides, Drivers and Staff
Transport
Tour Peñol & Guatapé
Tour Peñol & Guatapé
Medellín

This was our least favourite tour. In the pictures beforehand, Penol looked stunning so we were very excited about this. In reality, however, the boulder is just a tourist destination. The boulder itself was extremely busy, the queue in the carpark was long as was the queue up the boulder, the experience was all rather rushed and for our tastes, the natural beauty of the area is somewhat ruined by the overly-touristy feel of the boulder. We get the impression that perhaps once this was a great tourist destination but has now been a little "over-toured". The boulder is surrounded by tacky souvenir shops and fairground type attractions. We preferred the more intimate tours with smaller groups - this was a large bus tour which meant quite a lot more waiting around for other members of the group and less ability to interact with the guides and tailor the experience on the day. Guatape was a nice town, also very busy, but this part of the tour was definitely a much more pleasant experience for us. The restaurant food for lunch was of very average quality, however.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park

Tayrona is a must-do. This was stunning. The wildlife, the park, the beaches, everything is just beautiful and very relaxing. The guide was friendly, he had worked in the park for some time so was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Picked up direct from hotel, guide sorted tickets and drove us through to the start of the park. All very stress free.
Chocolate & Rum Tasting
Chocolate & Rum Tasting
Cartagena

Juan was great. He was super friendly and his English was excellent. The whole experience was really fun, we appreciated the bits of food alongside the rum and the staff member that actually worked at the rum place who led the tour was also very friendly and was a great tour guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to San Basilio de Palenque
Visit to San Basilio de Palenque
Cartagena

Palenque was like nowhere else we had visited in Colombia. It was a fascinating place to see and learn about the history. We had a driver, two guides who came with us and a further guide in Palenque, which felt a bit excessive. We were not quite sure why three guides were needed, it made the car journey a little cramped and uncomfortable. But the guides were very friendly nonetheless and we had an enjoyable trip. We really enjoyed the experience in the boxing gym and the local Palenque guides in particular were very good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Feb 06, 2023

Dear Beth and dear Stu,
it's great to hear that you had a fantastic honeymoon! We wish you the very best for your future time together! Thank you also for the detailed reports on hotels and excursions. I will keep these details in mind when planning future trips, so I will always create a high quality and customized trip with the latest info from our guests.
We hope to see you again soon in Colombia!
Best regards from the whole Chaska Tours team!
Michael

Our Trip to Morocco in January 2023
Morocco | Jan 12 - Jan 25, 2023

S
Susan T.
New Rochelle, NY | Reviewed on Feb 05, 2023
Our whole experience with Kim Kim and Original Tours was wonderful. Everyone listened to what we were looking for and couldn't have been more accommodating to our wants and needs. While the cost of the trip was a bit pricey, we think it was worth every penny. All of our accommodations were outstanding and incredibly beautiful, our driver Soufyan did a fantastic job getting us everywhere and ensuring we were comfortable and well-cared for. Our tour guide in Marrakesh, Hanan, was so... Read more

Our whole experience with Kim Kim and Original Tours was wonderful. Everyone listened to what we were looking for and couldn't have been more accommodating to our wants and needs. While the cost of the trip was a bit pricey, we think it was worth every penny. All of our accommodations were outstanding and incredibly beautiful, our driver Soufyan did a fantastic job getting us everywhere and ensuring we were comfortable and well-cared for. Our tour guide in Marrakesh, Hanan, was so flexible, kind and informative. Mohammed at the Tiziri desert camp in Merzouga went so far above and beyond our expectations, helping me find my lost glasses. In sum, we loved our entire trip and would absolutely use and recommend Kim Kim for future trips.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

Beautiful camp, delicious food, and the kindest, most attentive staff.

Authenticity & Character
Location
Staff
Mohammed and Mustafa were incredible
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Beautiful hotel and wonderful staff! The food was great too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Gorgeous hotel! Very comfortable with lovely staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

Beautiful hotel with wonderful staff. Wish we were there in warmer weather to enjoy the pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Loved this hotel! Wonderful owners and staff. Absolutely beautiful! We wish we could have stayed in Marrakesh longer and enjoyed more of the hotel amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Odyssee Center
Casablanca

Clean, excellent service, and most helpful staff. Big city hotel near most sites in Casablanca.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira

Great hotel. Wonderful staff and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco

very interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Morocco

Loved this from start to finish

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Merzouga

Loved the dune rides.

Quality of Experience
Guides, Drivers and Staff
Transport
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

Our guide, Hanan, was great. She was very patient, kind, and informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Feb 08, 2023

Hi Susan,

Thank you so much for sharing your travel experience you had with our company.

We are really thrilled to hear that the trip suited you perfectly and you enjoyed all the destinations and activities we designed for you during your stay in Morocco. Your driver Soufian and all the members of our company will be more than thankful to hear your positive feedback.

Looking forward to having you again in our gorgeous country.

Best,
Mohamed