Kimkim Trip Reviews

4.8
Based on 15,822 ratings
Read 15,822 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Out tour guides and driver Yassine were incre...
Morocco | Apr 5 - Apr 13, 2023

K
Kathleen S.
Novi, MI | Reviewed on Apr 21, 2023
Out tour guides and driver Yassine were incredible. Yassine thought nothing of going the extra mile in customer service and did that the day I hurt my ankle. As a Human Resource Professional, Yassine is the type of employee I want on my team!
Morocco scenery and people were beautiful.
My absolute favorite was the Sahara desert and riding the camel!
Read more

Out tour guides and driver Yassine were incredible. Yassine thought nothing of going the extra mile in customer service and did that the day I hurt my ankle. As a Human Resource Professional, Yassine is the type of employee I want on my team!
Morocco scenery and people were beautiful.
My absolute favorite was the Sahara desert and riding the camel!

Hotel Reviews
Luxury Camp Chebbi
Merzouga
Authenticity & Character
Staff
Cleanliness & Comfort
Riad Si Said
Marrakesh
Authenticity & Character
Staff
The staff was incredible
Cleanliness & Comfort
Riad Anata
Fès
Authenticity & Character
Staff
Cleanliness & Comfort
Kasbah Isfoula
Ait Ben Haddou

Very small, super narrow stairs, disliked having to go to 3rd floor for meals. Understaffed but the woman handling it all, did the best she could for being so understaffed and I give her credit.

Authenticity & Character
Location
Staff
More staff
Cleanliness & Comfort
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Apr 23, 2023

Hello Kathleen, Thank you so much for your review! I'm happy to hear that you enjoyed your Morocco trip and that your driver Yassine went above and beyond. We are very lucky to have him and unfortunately, for you, you can not steal him :)
It has been truly a pleasure working with you and Gail to plan your Morocco adventure and I'm truly over the moon that your trip exceeded your expectations. Thank you for everything and please stay in touch!

Greece Vacation
Greece | Apr 8 - Apr 17, 2023

Nora
Nora A.
Flatbush, NY | Reviewed on Apr 21, 2023
Christos and his team were the most professional, efficient and highly experienced travel and trusted people I have had the pleasure to work with from the very first contact I made with him.
The itinerary was very well planned and detailed. We had the friendliest and most knowledgeable guides, who allowed us to create wonderful memories. The islands were breathtaking, relaxing and picturesque and our catamaran cruise was the high point of our leisure time, and a must do. The city was a...
Read more

Christos and his team were the most professional, efficient and highly experienced travel and trusted people I have had the pleasure to work with from the very first contact I made with him.
The itinerary was very well planned and detailed. We had the friendliest and most knowledgeable guides, who allowed us to create wonderful memories. The islands were breathtaking, relaxing and picturesque and our catamaran cruise was the high point of our leisure time, and a must do. The city was a captivating blend of ancient and metropolitan environs. We experienced history we learned and read about. Food and wine tasting were enticing and enjoyable as we dined in luxurious ambiences with the backdrop of the Acropolis. The visits through the marketplace, the churches and orthodox Easter celebration were unforgettable experiences. Overall Santorini won us over. Thanks to all, Mary Helen (please correct if wrong) in Mykonos; Konstantinos and Iakovos in Santorini and Apollon in Athens for the warm welcome to Greece 🇬🇷. YAMAS!!! EFCHARISTO!!!

Hotel Reviews
Belvedere Hotel Mykonos
Mýkonos City

Very friendly and accommodating staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Sol Hotel & Spa
Thera
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amalia Hotel Athens
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Guided Mykonos Island Driving Tour
Private Guided Mykonos Island Driving Tour
Mykonos
Quality of Experience
Guides, Drivers and Staff
Transport
Private Santorini Wine Tour
Private Santorini Wine Tour
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Konstantinos, our driver
Transport
Private Santorini Driving Panorama
Private Santorini Driving Panorama
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Catamaran Caldera Cruise
Morning Catamaran Caldera Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Acropolis & Flavors of Athens
Acropolis & Flavors of Athens
Athens
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on May 06, 2023

Hello Nora
Thank you for your detailed review, I am so glad that you had a great trip to Greece.
Greetings from all the team!
Best wishes
Christos

No regrets with KimKim
Chile | Mar 23 - Apr 11, 2023

C
Cameron B.
Canada | Reviewed on Apr 21, 2023
Lorena was extremely helpful with planning an itinerary for our trip. She was conscientious of our needs and time frame and highlighted the ideal spots for us to visit and experience. Dealing with KimKim eased a lot of our worries as Lorena took care of all the finer details, which not only proved to be a great time saver, but also took the stress off us while planning a long and complex trip. At first, we had reservations due to the lack of transparency in costs, but if you can get past that... Read more

Lorena was extremely helpful with planning an itinerary for our trip. She was conscientious of our needs and time frame and highlighted the ideal spots for us to visit and experience. Dealing with KimKim eased a lot of our worries as Lorena took care of all the finer details, which not only proved to be a great time saver, but also took the stress off us while planning a long and complex trip. At first, we had reservations due to the lack of transparency in costs, but if you can get past that then you are in great hands.

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

Nice rooms, clean and very friendly staff. Would definitely stay here again. Only issue is our ground floor window wouldn't lock, otherwise a very pleasant stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carpa Manzano
Punta Arenas

Clean and basic. The staff is wonderful and very helpful, which was greatly appreciated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 24, 2023

Cameron and Lukasz, planning such an adventurous trip to visit Chile for both of you was a pleasure. Thanks for your trust in us!
Best always,
Lorena

Guides Lina and Aladdin were awesome! Loved ...
Egypt | Apr 12 - Apr 19, 2023

D
DAN B.
Holland, MI | Reviewed on Apr 20, 2023

Guides Lina and Aladdin were awesome! Loved seeing the Pyramids and Valley of the Kings. We were a little disappointed in the docking location of the Movenpick boat. We saw a number of other boats docked near the city center in Luxor, a much better location. We also had a very limited liquor selection on the boat. Food was awesome, staterooms very nice. Overall, the trip was very nice.

Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Replied on Apr 21, 2023

Thanks you Dan for your constructive comments. Was a pleasure meeting you.
Looking forward to seeing you in more and more Egypt trips.

Fantastic Peru
Galapagos Islands | Apr 4 - Apr 16, 2023

A
Abby S.
New Orleans, LA | Reviewed on Apr 20, 2023
Out trip to Peru was fantastic. Mathias was extremely helpful with all aspects of planning. When we were in country we got a respiratory virus and Mathias went out of his way to help us and get us home safely. We did get to enjoy a week of travel in Peru. The country is amazing. Our guide, Aldo Sanchez was marvelous. He was extremely knowledgable about the Incas and all aspects of life in Peru. He took excellent care of us and also was a tremendous support when we became ill. I would %100... Read more

Out trip to Peru was fantastic. Mathias was extremely helpful with all aspects of planning. When we were in country we got a respiratory virus and Mathias went out of his way to help us and get us home safely. We did get to enjoy a week of travel in Peru. The country is amazing. Our guide, Aldo Sanchez was marvelous. He was extremely knowledgable about the Incas and all aspects of life in Peru. He took excellent care of us and also was a tremendous support when we became ill. I would %100 recommend KimKim and Aldo for any adventure in Peru.

Hotel Reviews
Casa República
Barranco, Lima

Excellent service and a wonderful breakfast.

Authenticity & Character
Lovely inner courtyard
Location
Beautiful sunset views at the end of the street.
Staff
Wait staff at the restaurant were very accomodating
Cleanliness & Comfort
Andean Wings
Cusco

Lovely old hotel with beautiful courtyard and great bar.

Authenticity & Character
Location
Very close to the historic center of Cusco
Staff
We became ill and they went out of their way to help us.
Cleanliness & Comfort
Nice and clean
Hotel Florencio Casa Hacienda
Pisac

Lovely room. The owner made us a fire in our room in the evening and walked us to dinner. No breakfast in the morning though, since it was a holiday.

Authenticity & Character
Beautiful courtyard and authentic furniture
Location
Just off the square
Staff
Very accommodating. We used google translate to communicate.
Cleanliness & Comfort
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo

Very lovely peaceful setting. The food was great. We had a wonderful welcome drink!!

Authenticity & Character
Eco lodge with luxury
Location
Just outside of town on a river. The sounds soothed us to sleep.
Staff
We met the part owner. He was very interesting and passionate about the hotel.
Cleanliness & Comfort
Taypikala Boutique Machupicchu
Machu Picchu

It was fine for the night before we went to Machu Picchu. Great location, beautiful view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco

Amazing hotel right at the train station. Large bathtub! Good food. Beautiful gardens.

Authenticity & Character
Lots of little special things like fresh flowers in the room
Location
Right at the train station
Staff
Cleanliness & Comfort
Activity Reviews
City Tour Lima
City Tour Lima
Lima

Arthuro was excellent. We ate our way through a local market. We learned so much!!!

Quality of Experience
Guides, Drivers and Staff
City Tour Cusco
City Tour Cusco
Cusco

Aldo was very knowledgable and friendly. We saw so many cool things.

Quality of Experience
Guides, Drivers and Staff
Exploring Pisac
Exploring Pisac
Pisac

Aldo was amazing. He is very knowledgeable, funny and kind. He totally made our trip!!

Quality of Experience
Food
Guinea Pig!
Guides, Drivers and Staff
Transport
Hot springs and biking
Hot springs and biking
Peru

Hot springs were very authentic. Only saw one other group of tourists while we were there. Bring a towel though! The biking was super fun. Downhill almost the whole way. The road was next to a beautiful river with waterfalls. Really got to see the countryside.

Quality of Experience
Food
Great boxed lunch. Something for everyone.
Guides, Drivers and Staff
Pietra was a fantastic guide.
Transport
Coffee and chocolate in Chichubamba - Train ride to Aguas Calientes
Coffee and chocolate in Chichubamba - Train ride to Aguas Calientes
Peru

We learned all about the process of making chocolate and coffee. It was not at a farm though.

Machu Picchu Excursion: Aguas Calientes - Machu Picchu
Machu Picchu Excursion: Aguas Calientes - Machu Picchu
Peru

Aldo was fantastic. Best guide ever. Machu Picchu was out of this world.

Quality of Experience
An amazing place with an amazing guide!
Guides, Drivers and Staff
Aldo took us to the museum which most people do not see. It was so interesting!
Transport
Ruins, Weavers & Inca Salt Factory
Ruins, Weavers & Inca Salt Factory
Ollantaytambo

Not to be missed. Who knew that is how salt was made?

Quality of Experience
Guides, Drivers and Staff
Aldo was wonderful!
Transport
Local specialist: Mathias Onisseit

Perfect service
Morocco | Apr 3 - Apr 13, 2023

Victoria
Victoria W.
United Kingdom | Reviewed on Apr 20, 2023
Hamed was absolutely brilliant. He is much more than a driver and magically made us feel as if we were the first to ever visit his country. The countryside is spectacular and we shall look forward to returning and exploring more. Read more

Hamed was absolutely brilliant. He is much more than a driver and magically made us feel as if we were the first to ever visit his country. The countryside is spectacular and we shall look forward to returning and exploring more.

Hotel Reviews
Riad Laaroussa
Fez medina

This is a real treat of a place. Fes is a wonderful city and this riad sits beautifully within it. The understated manner of the decoration, the service and welcome was perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Tchaikana
Marrakech

This riad is the perfect antidote to the hustle and bustle of Marrakech. It is clean and quiet and the breakfast is THE best. The small family of staff were welcoming and helpful from beginning to start.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Megan Lower

Ioannis, the local kimkim specialist, was ama...
Greece | Apr 8 - Apr 17, 2023

Natisha
Natisha H.
Honolulu, HI | Reviewed on Apr 20, 2023
Ioannis, the local kimkim specialist, was amazing to work with. He cultivated an itinerary that surpassed our expectations. Truly, a testimony to how attentive he was to our wants and needs with regards to activities we wanted to do, places we wanted to see, and the types of accommodations we desired. Our guides along the trip were amazing as well. They were a wealth of information, but more importantly, they treated us like family. In summary, we had an awesome trip to Greece and I ... Read more

Ioannis, the local kimkim specialist, was amazing to work with. He cultivated an itinerary that surpassed our expectations. Truly, a testimony to how attentive he was to our wants and needs with regards to activities we wanted to do, places we wanted to see, and the types of accommodations we desired. Our guides along the trip were amazing as well. They were a wealth of information, but more importantly, they treated us like family. In summary, we had an awesome trip to Greece and I highly recommend kimkim for planning one's future trip to Greece.

Hotel Review
Sweet Home Hotel
Athens

This hotel is owned and run by a family. They are amazing and treat you like family. I truly enjoyed the bed-and-breakfast vibe of the place. It is walking distance to sites, restaurants, nightlife, and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist:

Honeymoon Vacation Perfection
Greece | Mar 17 - Mar 25, 2023

Joel
Joel N.
Boca Raton, FL | Reviewed on Apr 20, 2023
Its very difficult to express the level of perfection that we received on this trip. My wife and I had looked over a few travel places and ultimately ended up using kimkim.com, mainly because of the positive reviews. So I felt it only right to reciprocate this and write a positive review as well. Chris Gravas was our Greek specialist and he was absolutely fantastic, everything was according to his plan and anything that we needed was a phone call or text message away. Our flight had delays... Read more

Its very difficult to express the level of perfection that we received on this trip. My wife and I had looked over a few travel places and ultimately ended up using kimkim.com, mainly because of the positive reviews. So I felt it only right to reciprocate this and write a positive review as well. Chris Gravas was our Greek specialist and he was absolutely fantastic, everything was according to his plan and anything that we needed was a phone call or text message away. Our flight had delays and he was able to accommodate all of our tours and any plans as needed. I honestly cannot express how amazing Chris was, when I do go back to Greece, I will undoubtedly be using this service and will request Chris again. All of our transfers were A+++ and the tour guides were extremely knowledgeable, you can tell that they had a passion for what they did, and they did it very well. All of our tours exceeded our expectation, as did the whole trip in general. I honestly could write an endless amount of positive marks for this trip, but trust me when I tell you that it is not needed. Do not hesitate to use this company, and do not hesitate to use Chris Gravas, he was absolutely amazing!!

Activity Reviews
Acropolis & Flavors Combo Tour
Acropolis & Flavors Combo Tour
Athens

One of my favorite tours on my whole trip, the food, the drinks, the entire experience was absolutely perfect! Got to experience so much in one day, and it also gave us the knowledge on where and what to do on our free days!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Full-Day Trip to Delphi
Private Full-Day Trip to Delphi
Athens

My Favorite experience on the trip, this place is magical, breathtaking. Our tour guide was a scholar, and was the best at explaining everything to us in perfect detail, she was as perfect a guide as Delphi was an encounter.

Quality of Experience
Guides, Drivers and Staff
Transport
Fairytale Villages & Majestic Views in Santorini Tour
Fairytale Villages & Majestic Views in Santorini Tour
Santorini

Stunning and Magical! Our guide Panos was the best, extremely knowledgeable, friendly and outgoing, made the trip just perfect for us. I would not hesitate to do this trip again.

Quality of Experience
Guides, Drivers and Staff
Transport
The Walking Tour Of Chania Old Town
The Walking Tour Of Chania Old Town
Greece

Amazing tour that explained the city in perfect detail to us, and the food was the best. Overall a spectacular experience and I would not hesitate to do it again!

Quality of Experience
Guides, Drivers and Staff
Transport
The 7 Villages of Apokoronas Tour
The 7 Villages of Apokoronas Tour
Greece

Nothing more perfect than receiving an authentic local experience when travelling. This is what this tour gives you, local areas, local restaurants, history, and just the beautifulness of this island. Absolutely amazing and would recommend to anyone!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini Full Day  at Leisure
Santorini Full Day at Leisure
Santorini

Loved having a day to ourselves to explore, do yourself a favor and take a day to explore the city on your own, its absolutely beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Apr 20, 2023

Hi Joel!

Thank you so much for your kind words and review! Your feedback and input on the tours and the experiences are much appreciated and I'll make sure to share them with the guides, they will love it!
I am very glad you enjoyed this special honeymoon and I will also be very happy to plan your next holiday to Greece, whenever you decide to visit again. Stay safe and take care :)

All the best & safe travels,
Chris

Marisa was wonderful to work with. She made o...
Portugal | Mar 28 - Apr 12, 2023

J
Janice D.
Canada | Reviewed on Apr 20, 2023
Marisa was wonderful to work with. She made our trip to Portugal absolutely amazing. Stepping off the plane and having everything done for you is the way to travel. The cities she selected, the hotels, the tours, the drivers; everything was wonderful. When our cave tour was delayed due to weather, the communication was great and an alternative date and time was provided. We cannot thank Marisa enough. She kept in touch with us every day. A big shout out to our guides and drivers. They were... Read more

Marisa was wonderful to work with. She made our trip to Portugal absolutely amazing. Stepping off the plane and having everything done for you is the way to travel. The cities she selected, the hotels, the tours, the drivers; everything was wonderful. When our cave tour was delayed due to weather, the communication was great and an alternative date and time was provided. We cannot thank Marisa enough. She kept in touch with us every day. A big shout out to our guides and drivers. They were fabulous, informative and very proud of their country. We thoroughly enjoyed Portugal and highly recommend this Portugal tour company. Thank you

Hotel Reviews
Porto Royal Bridges Hotel
Porto

The location is great. The room was clean and comfortable with great amenities.

Authenticity & Character
It had a very modern theme with nice amenities
Location
Staff
Cleanliness & Comfort
The room was very clean, as were all the common areas
Évora Olive Hotel
Évora

Great location. Within walking distance to historic sites and many wonderful restaurants. The pool wasn’t fabulous but we didn’t spend much time in the hotel with so much to see. The room wasn’t stocked with many amenities ie coffee machine etc but was clean

Authenticity & Character
The rooms could be a bit more welcoming with amenities. The bed wasn’t the most comfortable
Location
Within walking distance to historic sites and great restaurants
Staff
The staff were okay but not exceptional, except for one gentleman that worked in the breakfast area. He was great
Cleanliness & Comfort
Vila Galé Lagos
Lagos

The view was amazing. Nice patio to sit out on and enjoy the sunset and view. The location is great. Our room was wonderful and the service was great. When the air conditioning and phone didn’t work in our first room, we were moved to another room with everything working fine. They sent us a bottle of wine and dessert which was a wonderful surprise. The breakfast buffet is mediocre but the dinner in the restaurant was fabulous. The front staff were great as were the cleaning staff. The amenities were great. They provided us with coffee and a large variety of teas in our room. Thoroughly enjoyed our stay

Authenticity & Character
Nice amenities with beautiful views, lovely pool and verandas to sit out on
Location
Great location. Within walking distance to a beautiful beach, the marina and the old part of the city
Staff
They went out of their way to make our stay enjoyable
Cleanliness & Comfort
Room was clean and comfortable. The whole resort is well maintained
Hotel Britania Art Deco
Lisboa

Loved this hotel. The location is great. The room was large, clean and the bed comfortable. The breakfast and the staff were wonderful, particularly the two lovely ladies that work in the breakfast area. The front staff were also amazing

Authenticity & Character
Loved the character of the hotel and the history
Location
Within walking distance to historic sites, train stations and restaurants
Staff
They were welcoming, friendly and very helpful
Cleanliness & Comfort
Room was very clean, comfortable and nice amenities. The temperature was good as we could open the window and the weather was cooler. Might be hot in the summer season though as it didn’t appearing have air conditioning
Hotel Baia
Cascais

Loved this hotel. Our room had a lovely view with a veranda and was clean and comfortable. It was centrally located and within walking distance to many great restaurants and tourists areas. The pool and upstairs sun deck were very nice. The breakfast was good

Authenticity & Character
The character of the hotel matched the seaside location and had amenities to enjoy the great views
Location
Within walking distance to great restaurants, beaches and tourist areas
Staff
They were friendly and helpful
Cleanliness & Comfort
The hotel was clean and comfortable
Activity Reviews
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Matilde made this walking tour amazing. She was enthusiastic, knowledgeable and very helpful. She is so proud of her country and it made it more enjoyable. We thoroughly enjoyed our morning with her. She is wonderful

Quality of Experience
Matilde made it amazing
Guides, Drivers and Staff
They were all wonderful. They made our tours and drives so enjoyable. They were knowledgeable and provided us with so much history, wonderful scenery and great eating spots
Transport
From the moment we got off the plane til the day we flew home, the transport was fabulous. The drivers were great and the rides very comfortable
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

We thoroughly enjoyed the evening. The dinner, wine and staff were great and we enjoyed the entertainment. We were jet lagged but managed to stay late as we were having a great time and met a lovely couple from Brazil.

Quality of Experience
We enjoyed the entire night
Food
Everything
Guides, Drivers and Staff
The staff were great
Transport
Our Uber driver didn’t drop us at the right lovcation but we managed to find the restaurant
Guided Walking Tour to Sintra + Tickets to the Pena Palace
Guided Walking Tour to Sintra + Tickets to the Pena Palace
Portugal

The history and scenery were great but Matilde made it amazing.

Quality of Experience
Matilde
Guides, Drivers and Staff
Nice personality, knowledgeable and helpful
Transport
The train was easy to manage and then the bus took us to the castle
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide made it special. He was friendly and knowledgeable. He showed us many beautiful sites and provided the history. Thoroughly enjoyed the tour

Quality of Experience
It was great
Guides, Drivers and Staff
Our guide was wonderful
Transport
It was a walking tour
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

It was interesting but we are not port wine drinkers

Quality of Experience
We learned quite a bit about the port in industry
Guides, Drivers and Staff
The guide was great
Transport
The transport comment is not applicable as it is a walking tour
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Our driver was amazing. He made the trip thoroughly enjoyable. As we were driving, he highlighted so many interesting details. The views were beautiful and the restaurant he recommended for lunch was fabulous. The boat tour part was just ok. I think it would have been more beautiful in the fall when all the vines were in bloom. Also, it was very cold on the boat so everyone was trying to huddle inside

Quality of Experience
The boat trip could maybe have someone talking about the valley. Just driving in the boat was cold and boring
Guides, Drivers and Staff
Our driver for the day (think his name was Paul) was fantastic
Transport
The car ride was very pleasant
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

The boat part was just ok. It was very cold on the boat so everyone was trying to huddle inside. The ride was quite boring

Quality of Experience
Perhaps somebody providing some information about the valley or river. The boat part was quite boring
Guides, Drivers and Staff
Having someone talk as we are riding on the boat
Transport
See above
Sip & Savour on a Guided Winery Adventure with a Flavourful Tasting Experience
Sip & Savour on a Guided Winery Adventure with a Flavourful Tasting Experience
Douro Valley

The whole experience was great

Quality of Experience
Loved the view of the winery and really enjoyed the tastings
Guides, Drivers and Staff
Our guide was great.
Transport
Again, not really applicable as it is a walking tour
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Portugal

Our guide was great. He was very friendly and knowledgeable. He took us to some amazing sites and provided a lot of historical knowledge

Quality of Experience
Our guide made it great
Guides, Drivers and Staff
He was warm, friendly and jnowledgeable
Transport
It was a walking tour so transport not applicable
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

The driver of the boat was so skilled and competent and took us through some amazing caves. The guide was also good

Quality of Experience
The scenery is spectacular
Guides, Drivers and Staff
The skill of the driver if the boat
Transport
The driver
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Apr 20, 2023

Hi Janice,

Greetings from Portugal!

Thank you for your amazing feedback - we really appreciate the trust and decision to visit our country! It was a pleasure to receive you as my first traveler on KimKim.

We are really happy to know you enjoyed your time with us!

All the best,
Marisa & Across Portugal Team

Loved it!!!
Egypt | Apr 1 - Apr 10, 2023

S
Sarika H.
Minneapolis, MN | Reviewed on Apr 19, 2023
We started the discussion with Ibrahim, but then were in conversation with Amr. The local egyptologist guides were both amazing. Love Shaheen. She was very knowlegable and we really enjoyed with her. Our guide Kamal on the Nile cruise was also awesome. Read more

We started the discussion with Ibrahim, but then were in conversation with Amr. The local egyptologist guides were both amazing. Love Shaheen. She was very knowlegable and we really enjoyed with her. Our guide Kamal on the Nile cruise was also awesome.

Hotel Reviews
Sheraton Soma Bay
Hurghada

Loved the proximity to the beach. The place was stunning. The service wasn't the best in the restaurant. It is a bit far from the market, so if you wnat to be close to Hurghada, I wouldn't chose this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Pyramids Golf
Cairo

Loved the hotel. The staff ws great and the food was awesome. The place wasn't too far from the pyramids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ibrotel crown Emperor Nile cruise
cairo

The cruise was very comfortable. The staff was very nice and the food was quite good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ibrahim Elaref

Everything about our trip was "Perfecto!"
Italy | Mar 19 - Mar 26, 2023

Stephanie
Stephanie H.
Wauwatosa, WI | Reviewed on Apr 19, 2023
Everything about our trip was truly "Perfecto!" Irene was very responsive throughout the entire planning process and created exactly the itinerary that we wanted. We spent 2 nights in Venice, 3 in Florence and 2 in Rome. I was so impressed with every tour guide. Each and every one was so professional and so knowledgeable. I loved the personal nature of our tours being just for our group of 3 or a very small group. The personal and friendly nature of these tours made each day a joy! I can see... Read more

Everything about our trip was truly "Perfecto!" Irene was very responsive throughout the entire planning process and created exactly the itinerary that we wanted. We spent 2 nights in Venice, 3 in Florence and 2 in Rome. I was so impressed with every tour guide. Each and every one was so professional and so knowledgeable. I loved the personal nature of our tours being just for our group of 3 or a very small group. The personal and friendly nature of these tours made each day a joy! I can see how having a good guide to show the highlights of Florence and the Uffizi galleries is extremely important. The Tuscany wine trip was also very enjoyable as we toured with three other couples. It was wonderful to get to know people from all over the world. We were also extremely pleased with our hotels in each city. The location of each one was close enough to the action to make it easy to walk to many places, but quiet enough to feel relaxed. Each hotel had a local feeling and also with all the amenities you would expect in a 4 star hotel. And the breakfasts...fantastic! All of our transportation went off without a hitch thanks to all of the arrangements by Irene. We are so thankful for Irene and the beautiful trip that she arranged for us. We would definitely use KimKim again in the future!

Hotel Review
Hotel Santa Maria Novella
Florence

Extremely beautiful, artistic decor. Old world feeling with all the modern conveniences. Probably my favorite hotel of my trip. Front desk very helpful. Location is perfect on Santa Maria Piazza.

Authenticity & Character
The decor is beautiful and very historic feeling.
Location
Love being able to see the Santa Maria Novella church from our window. Wonderful piazza area - not too busy - just right!
Staff
Very helpful front desk - excellent help with restaurants.
Cleanliness & Comfort
Beds very comfortable.
Activity Reviews
Venice Private Evening Stroll with Gondola
Venice Private Evening Stroll with Gondola
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Guided Tour
Vatican Guided Tour
Rome

Thank goodness this tour was a skip the line tour. You should try to do the tour that is in the morning before it opens. Our tour guide, Barbara, was very good, but the whole experience would have been even better in the morning. It just didn't work out for our timeline. Do the morning tour if you can get it!

Guides, Drivers and Staff
So knowledgeable!
Trastevere Afternoon Aperitivo & Food Tour
Trastevere Afternoon Aperitivo & Food Tour
Rome

This evening was super fun! Our guide, Ali, was so knowledgeable and fun - we enjoyed each stop. Great food and nice to be in this old part of Rome. Definitely recommend!

Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Apr 22, 2023

Dear Stephanie,
Thank you so much for your rave review!!!
I am so grateful that I had the good pleasure working with you and I will be happy to organize your next "PERFECTO" or "TELIO" (Greek word for perfect) trip!!
Wishing you safe travels and an amazing summer season!!!
All the best,
Irene

Amazing Vacation in Portugal
Portugal | Apr 10 - Apr 18, 2023

stacy
stacy G.
Ashburn, VA | Reviewed on Apr 19, 2023
WOW. We had a wonderful trip.
Pedro paid attention to every detail. The hotels in Lisbon and Porto were terrific, good rooms , great locations and the staff was polite , attentive and helpful. The Hotel Heritage de Liberdade was funky with a cozy , not crowded lobby. There was a delightful breakfast and snacks water and port always available.
In Porto Hotel Pestana was in a perfect location and had a wonderful breakfast we enjoyed a dinner at their Rib dining room. In Cascais our hotel...
Read more

WOW. We had a wonderful trip.
Pedro paid attention to every detail. The hotels in Lisbon and Porto were terrific, good rooms , great locations and the staff was polite , attentive and helpful. The Hotel Heritage de Liberdade was funky with a cozy , not crowded lobby. There was a delightful breakfast and snacks water and port always available.
In Porto Hotel Pestana was in a perfect location and had a wonderful breakfast we enjoyed a dinner at their Rib dining room. In Cascais our hotel was in a good location, the staff was not at all friendly or welcoming, fortunately it was only a one night stay.
The walking tours were intimate and and provided many varied facts. We learned so much !
In Lisbon Margarita was upbeat and a font of knowledge . Margarita was friendly and helpful with all our questions (and we had many ☺️).
In Porto Andre’ was our guide. Andre has a deep connection with Porto and he was able to share details in the history and in present day Porto. As Andre found out more about us, he was able to personalize the tour leaning into our interests. Andre was especially patient with the many questions we asked throughout the tour.
Pedro planned things well , but as wonderful as everything was, the drivers were the most outstanding individuals.
Duarte picked us up from the airport He was warm and welcoming and able to give us some good information.
Eduardo was A m a z I n g. Eduardo drove us to Sintra and was warm kind and helpful. He answered many questions and we felt that we formed a nice relationship. After Sintra Eduardo took us to a great restaurant where we shared a lovely lunch.
Nelson had the job of driving us to Porto. He was warm and welcoming. Nelson is a gracious and patient man. He was informative about our stops along the route and polite when anyone asked questions of any sort.
Jao was also welcoming and kind He took us to the Duro Valley. When we saw that there was a boat approaching the locks , Jao offered to stop for us to observe. It was pretty cool.
We were delighted to see Eduardo when he appeared to drive us from Porto to Cascais. Eduardo made the trip and our interim stops a delight. It was sad to say goodbye to him.

We had an amazing trip. Pedro planned so many great and varied activities from Fado to port tasting, Sintra to The Duro Valley, boat rides and walking tours.
We have Pedro to thank for an extraordinary vacation! Thank you KimKim

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

This hotel in the middle of Lisbon is a gem It is a funky and intimate hotel with lovely rooms and great service. Breakfast is provided daily as our snacks, port and other beverages. We had a wonderful stay. We would absolutely go back next time we are in Lisbon.

Authenticity & Character
Warm and funky. Rooms have large windows that allow you to close off or make you feel almost part of the city
Location
In the heart of Lisbon. Easy to get almost anywhere in the city by foot.
Staff
Helpful and friendly
Cleanliness & Comfort
Everything was clean and neat.
Pestana Vintage Porto
Porto

Hotel is in a great location. Staff is friendly and attentive. There is a lovely dining room where they serve an extensive inclusive breakfast. Nice hotel bar

Authenticity & Character
Nice not particularly interesting
Location
Walking distance from all over Porto and Gaia
Staff
Great welcoming and attentive
Cleanliness & Comfort
Rooms always well cleaned
Hotel Baia
Cascais

We checked in and the staff could barely be bothered to check us in. No greeting and certainly no attempt at being fr Or helpful.

Authenticity & Character
Open and pretty but no real character
Location
Great view of the beach
Staff
Attention to the guest , beginning at check in
Cleanliness & Comfort
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

EDUARDO made the trip interesting both during the ride and at each point that we stopped. "

Quality of Experience
Guides, Drivers and Staff
Eduardo was friendly engaged and engaging. He was great at trying to answer our questions.
Transport
Eduardo
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

This was a relaxed time. We were lucky to have a beautiful day our boat “captain “ was a delight. Diogo explained how all of the harvesting is done by hand. They need many people to help. People come from all over to help. Diogo made this a boat trip worth taking !

Quality of Experience
Diogo our guide/captain
Guides, Drivers and Staff
Diogo
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide Andre was extremely knowledgeable and had a strong connection to Porto. Andre did not make us feel rushed , he answered our questions and personalized parts based on our interests. He was outstanding.

Quality of Experience
Guides, Drivers and Staff
Friendly and interactive
Transport
Grenada We were fortunate to have had great drivers I wrote about the drivers in my review
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Dinner was a good basic meal. Tasty not fancy, certainly enjoyable. Fado guitarist were outstanding. Vocalist give you the feel for what was being sung, even with no understanding of Portuguese. Excellent evening.

Quality of Experience
Food
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

We went to Sandeman We are four of us. We’re giving a private tour. We asked a lot of questions most of which were answered and gave us insight into the port making process. Our guide was helpful and informative and patient with all of our questions.

Quality of Experience
The wine tasting was a beautiful presentation of cheese, port, and complementary condiment
Guides, Drivers and Staff
Our guide was knowledgeable, and in process of completing a masters program in winetasting and tourism
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

The winery was as beautiful as the valley around it. We had a short tour, but the most outstanding part of this experience was the luncheon. The food was wonderful, and the presentation was a feast for the eyes.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver Jao
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Beautiful drive. Duro Valley is magnificent

Quality of Experience
Our driver Jao and his willingness to go “off script”
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Apr 19, 2023

Hello Stacy,
I truly appreciate the confidence you and Pam showed in me during the entire process - super happy to receive your kinds words. I will make sure to share your review with all our partners and staff. Your message is super detailed and it really helps us a lot!
You have made my day :)
Your friend in Portugal - Pedro

First trip to Spain an amazing success!
Spain | Apr 9 - Apr 14, 2023

Marifer
Marifer M.
East Tremont, NY | Reviewed on Apr 19, 2023
I found Kimkim after a few google searches for ideas of where to go and what to do on our first trip to Spain. This was our first time using Kimkim and we all agreed we will use it again for future trips. Kimkim is easy to use and makes everything very convenient. Our trip specialist was the incredible Yuri. Having someone to reach out to for help during the trip gave us all so much peace of mind. The reservations are made with enough time for you to do a review and make any desired or... Read more

I found Kimkim after a few google searches for ideas of where to go and what to do on our first trip to Spain. This was our first time using Kimkim and we all agreed we will use it again for future trips. Kimkim is easy to use and makes everything very convenient. Our trip specialist was the incredible Yuri. Having someone to reach out to for help during the trip gave us all so much peace of mind. The reservations are made with enough time for you to do a review and make any desired or necessary changes (something we had to do when our flight times changed unexpectedly). As I mentioned, Yuri was incredible! He was always available, especially when we were on the trip and had to reach out unexpectedly. Yuri was very receptive to questions and concerns and helped adjust our trip details until everything was perfect for us. As the end of our trip approached we kept commenting to each other how everything was truly perfect with our itinerary. We loved the activities we ended up choosing and having the scheduled drivers to help us get around from the airport/train stations to our hotels was so helpful and convenient. We all agreed that we would not have changed anything about the final itinerary we planned, everything was great. The process for selecting activities was easy and inclusive. There were a lot of activities we could select that catered to everyone’s travel wishes and exploration comfort levels. The hotels were great as well. In Barcelona we stayed at one of the Hotel Granvia locations and were blown away with how beautiful it was and the service we received. Staff was amazing and made us all feel very welcomed. We also loved the location of our second accommodation in Valencia (Mon Suites Catedral). We left Spain already making plans to return and also making plans to visit other places we've never been to and would love to use Kimkim to help us plan the perfect itinerary once more. Thank you to Yuri and the Kimkim team for your amazing services.

Hotel Review
Hotel Gran Via
Barcelona

What a gem of a find this hotel was! It was absolutely beautiful, in an incredible location (easy to walk everywhere), and had the most amazing staff I've had the pleasure of interacting with at a hotel. From the moment we arrived to check in we were greeting by such lovely staff who immediately made us feel welcomed, not only to the hotel but the city as well. We received a lot of recommendations of places to visit and eat and also given a map with the hotel's location, which made it easy for us to get an idea of where everything we wanted to see and do was located. This hotel was so beautiful and very clean. We fell in love with its aesthetics and the interior architectural design. We loved how safe we felt there as not everyone could access the floors to the rooms unless they passed the front desk and had a room key to use the elevator. The location was also perfect. It was close to a lot of stores, restaurants, and within walking distance of many of the touristic sites people visiting would want access to. There was also the convenience of a metro station right on the block! Very wonderful experience and someplace we would love to stay at again whenever we revisit Barcelona.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ancient Bath Experience
Ancient Bath Experience
Spain

This was a great experience to start off our trip. It helped us start our trip feeling so relaxed and rejuvenated. The staff was very friendly and the experience was perfect. We loved it so much we are looking forward to checking out the location in our own city.

Quality of Experience
Guides, Drivers and Staff
Sailing Trip with Winery Visit & Tasting
Sailing Trip with Winery Visit & Tasting
Barcelona

We loved this experience! The winery tour was really informational and beautiful. We left with so much new knowledge for wine tasting and pairing. We had a wonderful guide and an incredibly fun group. The sailing trip was such an enjoyable way to end the experience. I would definitely do this again and recommended it to a couple we met later in our Spain trip who were on their way to Barcelona (they ended up doing it and loving it as well!).

Quality of Experience
Guides, Drivers and Staff
Transport
City of Arts & Sciences Architecture + Rooftop Wine & Tapas
City of Arts & Sciences Architecture + Rooftop Wine & Tapas
Valencia

This was a wonderful experience and the best way to end our stay at Valencia. We had such an incredible time. Our guide, Dani, had a lot of insight on the city and gave us recommendations we will be using for our next trip back—because we fell in love with Valencia and will definitely be booking a future visit. The group we had was also very wonderful and helped add to the experience for us. The buildings for the City of Arts and Sciences were beautiful and the rooftop views were breathtaking. The sunset was incredible that day and there were even surprise fireworks! White and red wines and a 10 course tapas were served and everything was very good. We enjoyed this experience so much and would definitely recommend anyone visiting Valencia to partake in it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist:
Yuri
Yuri I.
the Netherlands | Replied on May 12, 2023

I am absolutely delighted to read such a wonderful review of your trip to Spain and your experience with kimkim! It was a pleasure helping you plan and adjust the itinerary to make it perfect for your group. I'm thrilled that you enjoyed the activities, accommodations, and found our services convenient. Your kind words truly mean a lot to me! I sincerely hope you'll choose kimkim for your future travels, and I would be more than happy to assist you in planning another unforgettable journey.
Gracias and happy travels!

Using KimKim was a leap of faith. I shared wi...
France | Apr 8 - Apr 15, 2023

Maud Alison
Maud Alison L.
Seattle, WA | Reviewed on Apr 19, 2023
Using KimKim was a leap of faith. I shared with Valentine a bit about my own experience in France/with French, as well as that of my 15 year old son, and our particular interests and hopes for this short spring break trip together. I mentioned my preference for clean local food and my environmental ethic. Everything was SPOT on, from the “Maison Mere” she sweetly selected for this Mother-son trip that began in Paris, with its peek-a-boo view of the Eiffel Tower, beyond organic and unique... Read more

Using KimKim was a leap of faith. I shared with Valentine a bit about my own experience in France/with French, as well as that of my 15 year old son, and our particular interests and hopes for this short spring break trip together. I mentioned my preference for clean local food and my environmental ethic. Everything was SPOT on, from the “Maison Mere” she sweetly selected for this Mother-son trip that began in Paris, with its peek-a-boo view of the Eiffel Tower, beyond organic and unique restaurant and bar, and an Easter egg hunt in the room for our Easter Eve arrival, to the perfectly curated WWII walking tours, the croissant-making class and the classic Eiffel Tower ascent. The tour guide in Provence was wonderful and made sure we visited one of the open air markets. I would never have known the unique history of Nice, seen the Ville Franche coastline or understood the independent principality that is Monaco if Valentine hadn’t so expertly curated this 8 night whirlwind first-time visit for my son to France. Bravo! I can’t wait to use KimKim again to explore some place I don’t know as well as I do France, because I now trust KimKim implicitly to make the most of my time, money and unique interests and objectives!

Hotel Reviews
Maison Mère
Paris

From the Easter egg hunt on our Easter eve arrival, the peek-a-boo view of the Eiffel Tower, and the super comfortable bed and room, to the beyond delicious breakfast (especially the sausages), uniquely delightful “cocktail du moment” and the friendly and helpful staff, Maison Mere is now my favorite hotel in Paris!

Authenticity & Character
So unusual in its genuine quality on every level.
Location
Half a block from a lovely playground park to sit on a bench in the sun, and a block from a Metro stop, a pharmacy, bakeries, sweet shops and the Sacre Coeur. The perfect place to land upon arrival!
Staff
Friendly, helpful, and great English.
Cleanliness & Comfort
Zero complaints about anything!
Aquabella Hotel & Spa
Aix en Provence

I found the rooms tired and “cheap” feeling, a stark contrast to the lovely lobby and friendly staff. The breakfast sausage was completely cold both mornings, and our soft-boiled eggs didn’t cook even after 15 minutes in the water (which must have also not been hot enough). The fresh orange juice was delicious, however, and the location was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Saleya Boutique Hôtel
Nice

Extremely friendly and helpful receptionist with great English. The room was like an apartment and perfect for my son and me to share. The view over the square felt indulgent and under-priced. The location was perfect.

Authenticity & Character
Typically French - simple yet everything we needed
Location
Perfectly situated with great views, restaurants, the tram and attractions all within a stone’s throw!
Staff
So helpful!
Cleanliness & Comfort
Hotel CitizenM CDG
Roissy

So fun and futuristic with tiny ultra efficient and super cool “closet” rooms with absolutely everything we needed and nothing more. Perfect for an airport overnight, and I wish they were far more prevalent and available. I’d stay at one every time I travel when I know I need a simple clean place to sleep and a cool bar/lobby for meeting people. The food was more than decent. Bravo CitizenM!

Authenticity & Character
Unique and entertaining branding. Made us very comfortable and made us smile repeatedly!
Location
A walk from the airport - saved us so much time, money and transport during our short overnight.
Staff
Relaxed and efficient. Very kind and helpful.
Cleanliness & Comfort
Everything we needed, nothing we didn’t.
Local specialist: Valentine (Do not use) Julien

Family in New Zealand
New Zealand | Mar 31 - Apr 12, 2023

Walt
Walt N.
Spartanburg, SC | Reviewed on Apr 19, 2023
Chelsea and I started planning our family trip last July and it was a total success. My young grandson would say everyday that this is the best excursion in NZ and I would remind him he said that the day before. The trip entertained the 4 adults and the 2 kids. From Hanmer Springs to the whale watching to Huka Falls jet ride to Hobbiton to the glow worm caves it was all entertaining.
What Chelsea did best was the timing- we would get up in the am drive to our excursion view it and get to our...
Read more

Chelsea and I started planning our family trip last July and it was a total success. My young grandson would say everyday that this is the best excursion in NZ and I would remind him he said that the day before. The trip entertained the 4 adults and the 2 kids. From Hanmer Springs to the whale watching to Huka Falls jet ride to Hobbiton to the glow worm caves it was all entertaining.
What Chelsea did best was the timing- we would get up in the am drive to our excursion view it and get to our next hotel just at check in time. We never waited for a room.
Overall I would give the trip 5 stars.

Hotel Reviews
Quest Rotorua Central
Rotorua

We spent two nights at Quest Rotorua Central and appreciated its central location, making it easy to explore the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quest Cathedral Junction
Christchurch

We had a great stay at Quest Cathedral Junction, with its convenient location allowing us to easily walk to various attractions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The White Morph - Heritage Collection
Kaikoura

Our stay at The WhiteMorph was comfortable and enjoyable. The hotel's location was also convenient for exploring the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina CityLife Wellington
Wellington

We had a pleasant one-night stay at CityLife Wellington, enjoying the hotel's amenities and location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beechtree Motel
Taupo

Our stay at Beechtree Motel was comfortable, providing us with a good night's rest after a day of activities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Waitomo Caves Guest Lodge
Waitomo

Although the room was a bit tight, with a queen, a twin, and a couch bed in one room, the hotel staff was very friendly, and the included breakfast was a great bonus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nesuto Stadium Auckland
Auckland

We enjoyed our two-night stay at Nesuto Stadium Auckland, finding the accommodations comfortable and convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kaikoura Whale Watching Tour
Kaikoura Whale Watching Tour
New Zealand

We were fortunate enough to see a whale because the day before and the morning trip were not so lucky.

Hukafalls Jet
Hukafalls Jet
New Zealand

The ride was educational and fun with all the 360 turns. Forgot to bring raincoats so we did get a bit wet.

Quality of Experience
Staff very friendly
Guides, Drivers and Staff
Mitai Hula & Haka Cultural Experience
Mitai Hula & Haka Cultural Experience
Rotorua

Very educational and just down the street from our hotel.

Redwoods - Nightlights
Redwoods - Nightlights
Rotorua

Unfortunately we were there on the first day of fall break so the crowds were big. Our wait was 2 hours. We left and returned in the am.

Skyline Gondola Rotorua and 4 Luge Rides
Skyline Gondola Rotorua and 4 Luge Rides
Rotorua

Everyone loved the luge ride but it was tiring so some of us only did 4 rides instead of 5.

Local specialist: Chelsea Lodge
Chelsea
Chelsea Lodge
Local specialist in Wanaka | Replied on May 15, 2023

Walt, I am so pleased that you all had a wonderful time in New Zealand and I'm excited to hear that your Grandson had the best excursion every single day! I am sorry that Susan was unable to make the trip but how wonderful that your son could join you instead. Also, great feedback on the Redwoods and we will let people know about wait times and perhaps enjoying the Redwoods in the daylight to avoid the crowds.
Thank you
Chelsea

Yuri was amazing!
Spain | Apr 7 - Apr 14, 2023

Kristina
Kristina M.
Norfolk, VA | Reviewed on Apr 19, 2023

Yuri was amazing and we are very lucky we had him as our guide! We took our first big international trip with our 1 year old in April. We told Yuri the things we liked to do and he created an entire itinerary for us in Lisbon, Portugal and Barcelona, Spain that was both fun and baby friendly. Our accommodations had a crib and ride transfers had car seats so we didn’t even have to pack that with us. He was very responsive and helpful with the million questions I asked and I would recommend him over and over. Thanks again for all your help Yuri!

Local specialist:
Yuri
Yuri I.
the Netherlands | Replied on May 12, 2023

Hello Kristina!
Thank you so much for your lovely review! I'm thrilled to know that your first big international trip with your little one was enjoyable and that you found the itinerary both fun and baby-friendly. It was my pleasure to help you with all your questions and ensure that your accommodations and transfers were well-prepared for your family's needs. I truly appreciate your recommendation, and I hope you'll choose to travel with kimkim again in the future.

Wishing you and your family many more happy adventures!

Morocco
Morocco | Mar 30 - Apr 8, 2023

C
Colleen O.
Sunnyvale, CA | Reviewed on Apr 19, 2023
Our trip to Morocco was fantastic! Our driver, Samir was the best and made our trip relaxing, easy, safe, and fun. Our conversations with him enriched our experience and understanding of Moroccan history, culture, people, religion, languages, and their emerging economy. Abdel made planning easy, listened to what we wanted to do, made suggestions and the arrangements. He has a team of excellent guides including Hannan, Mohammed, Hassan, and Josef. They enhanced our trip with their knowledge... Read more

Our trip to Morocco was fantastic! Our driver, Samir was the best and made our trip relaxing, easy, safe, and fun. Our conversations with him enriched our experience and understanding of Moroccan history, culture, people, religion, languages, and their emerging economy. Abdel made planning easy, listened to what we wanted to do, made suggestions and the arrangements. He has a team of excellent guides including Hannan, Mohammed, Hassan, and Josef. They enhanced our trip with their knowledge and sharing their lifestyle with us. Abdel has a network of hotels and riads, many family owned and operated so it felt like we were connecting with the people and supporting the small businesses. We definitely recommend Abdel, Samir, and their team.

Hotel Review
Tiziri Luxury Camp
Merzouga

We love this camp in the Sahara. The tents were solid, the bed was comfortable, the food was delicious, and they are eco friendly. Everything from the camel ride, the jeep ride, Sandboarding, visiting the nomads and Josef’s village garden were fun and interesting. Definitely recommend this camp.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Apr 20, 2023
Dear Colleen, Thank you so much for taking the time to share your feedback about your trip to Morocco. I am delighted to hear that you had a fantastic experience and that our team was able to make your trip enjoyable and memorable. I am glad that you found our driver Samir to be the best, and that his conversations enriched your experience and understanding of Moroccan culture and history. Our team takes pride in making planning easy for our clients and providing excellent service, so I am... Read more

Dear Colleen,

Thank you so much for taking the time to share your feedback about your trip to Morocco. I am delighted to hear that you had a fantastic experience and that our team was able to make your trip enjoyable and memorable.

I am glad that you found our driver Samir to be the best, and that his conversations enriched your experience and understanding of Moroccan culture and history. Our team takes pride in making planning easy for our clients and providing excellent service, so I am happy to hear that we were able to meet your expectations.

Thank you for mentioning our team of guides, hotels, and riads. We always strive to connect our clients with the local people and support small businesses, and it's great to hear that you felt that connection during your trip.

Once again, thank you for your kind words and recommendations. We hope to have the opportunity to welcome you back to Morocco in the future.

Best regards,
Abdellatif

My mom and I had the absolute BEST time!
Italy | Apr 8 - Apr 15, 2023

Megan
Megan M.
Curaçao | Reviewed on Apr 19, 2023
My mom and I had the absolute BEST time! We kept saying throughout the trip how amazing everything Alberto arranged for us was! I gave him a vague idea of what we wanted and some feedback and he created the perfect trip. Our personal tour guide, Pedro, in Florence was great! We learned so much and had a nice stroll through the city. The hotel in Florence was the perfect location. Right on a less busy square with a rooftop terrace with wine and snackes. The winery in Chianti was magical. It's... Read more

My mom and I had the absolute BEST time! We kept saying throughout the trip how amazing everything Alberto arranged for us was! I gave him a vague idea of what we wanted and some feedback and he created the perfect trip. Our personal tour guide, Pedro, in Florence was great! We learned so much and had a nice stroll through the city. The hotel in Florence was the perfect location. Right on a less busy square with a rooftop terrace with wine and snackes. The winery in Chianti was magical. It's like it's own little village. There is one restaurant on the property and a wine bar that has food as well. We did tour into the cellars and then had a four course meal paired with wines. It was amazing. We think our favorite was the wine experience on the Amalfi coast at Le Vigne di Raito. The owner was so lovely and inspiring! It was really cool to see the workings of the small vineyard after being at the large winery. The drivers were all phenomenal and went above and beyond to make sure we were taken care of and knew where we were going.
Alberto stayed in touch with us throughout the trip. I had so much confidence that he would be able to help us if we had any issues.

Hotel Reviews
Hotel Palazzo Guadagni
Florence

Amazing location with extremely kind staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Castello di Fonterutoli
Fonterutoli, Siena

Beautiful remote location! Perfect for a relaxing few days. The staff at the onsite restaurant and wine bar were so kind! They made us feel so welcomed!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Floridiana
Amalfi

The location of this hotel is right in the heart of Amalfi! It was perfect. It was a little chilly while we are there but there is a beautiful rooftop where guests can relax. The staff was so kind and the breakfast was in this charming room with great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Walking Tour of Florence
Guided Walking Tour of Florence
Florence

Pedro was so great! He was extremely knowledgeable. I am so happy Alberto suggested this. It was a very cool way to see the city.

Quality of Experience
Guides, Drivers and Staff
Transport
We just walked down the steps of our hotel and he was there!
Wine & Food Experience in the Tuscan Countryside
Wine & Food Experience in the Tuscan Countryside
Italy

The cellar was amazing! Unlike anything I have ever seen. The food pairing at the Osteria was delicious. I was expecting a light lunch, not a four course meal with wine pairings! It was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Wine Tasting and Lunch in Amalfi Coast
Wine Tasting and Lunch in Amalfi Coast
Italy

This was our favorite experience! It was just the two of us and the small staff on the vineyard. The owner cooked us a delicious meal and her guide was knowledgeable. The views were beautiful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alberto Buzzanca

8 days in Paris ...
France | Apr 10 - Apr 18, 2023

Bethany
Bethany G.
Winchester, VA | Reviewed on Apr 19, 2023
I have used KimKim several times and it keeps getting better and better. Clément planned us unique activities that accommodated my friend on her first trip to Paris while also keeping me engaged ,although I had seen many of the places before. The day trip to Reims for the Champagne tour is a must do. We learned so much and had a great time seeing the area with our fantastic guide Xavier. Our food tour in Montmartre with Carol was perfect for anyone looking to learn the culture and history of... Read more

I have used KimKim several times and it keeps getting better and better. Clément planned us unique activities that accommodated my friend on her first trip to Paris while also keeping me engaged ,although I had seen many of the places before. The day trip to Reims for the Champagne tour is a must do. We learned so much and had a great time seeing the area with our fantastic guide Xavier. Our food tour in Montmartre with Carol was perfect for anyone looking to learn the culture and history of food in Paris. Carol taught us about eating what is in season, understanding the regions food comes from, and was so passionate about food it was contagious. I would have loved to shop with her and then cook as well. The private shopping was also a highlight. We learned about what shops are up and coming, where to stop for a great coffee or tea, and what to avoid. I could go on and on but the last thing I will mention is the bike tour of Versailles. It was a full day of activity and laughs. Our guide Martin was incredible and helped us shop the Sunday market for picnic supplies as well as educate us on the history of the place and grounds. We did so many things I could write forever but these are the highlights that really stood out. KimKim makes a fully packed trip so easy with all the transfers and tickets pre-booked. Each night we reviewed our itinerary for the next day and we could just enjoy knowing it was all in hand.

Hotel Review
Hôtel Bonsoir Madame
Paris

Perfect location to relax after busy days. The staff couldn’t be better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
E-bike tour in Champagne region
E-bike tour in Champagne region
France

We couldn’t do the bike tour so to rain but go to join the van tour. It was incredible fun. Xavier was a fantastic guide. We wish we could have stayed longer.

Quality of Experience
Guides, Drivers and Staff
Xavier was fun, knowledgeable and a pleasure.
Transport
Montmartre Local Gastronomy Tour
Montmartre Local Gastronomy Tour
Paris

Carol was so passionate and amazing. We learned so much about the history and culture of food in France. This was so much more than a food tour. I wish we could have spent the whole day with Carol, first shopping and then cooking. I highly recommend this with Carol.

Quality of Experience
Guides, Drivers and Staff
Transport
The Key to Parisian Chic: Saint-Honoré
The Key to Parisian Chic: Saint-Honoré
Paris

This was great fun and our guide gave us so many ideas for other things to do in Paris. We shopped with her all morning then went back at the end of our trip to purchase items.

Quality of Experience
Guides, Drivers and Staff
Transport
Murders and Mysteries of the Louvre
Murders and Mysteries of the Louvre
Paris

This tour is a bit long and heavy with information but the Louvre is massive. It was crowded which is not our guides fault. We learned so many interesting facts about the art. Our guide was like an encyclopedia of art history and is was mesmerizing to listen.

Quality of Experience
Guides, Drivers and Staff
Transport
The Art of Pairing Cheese & Wine
The Art of Pairing Cheese & Wine
Paris

Our teacher Agath was hilarious and so fun. We learned so much about cheese and wine and how to taste it. It really built on our knowledge from our other food tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Great Bike tour of Versailles
Great Bike tour of Versailles
France

Martin is the best! So much fun and laughter.

Quality of Experience
Guides, Drivers and Staff
Transport
Vintage Paris & the St. Ouen Flea Market
Vintage Paris & the St. Ouen Flea Market
Paris

This was on our last day. It was probably just bad timing but we did not find this to be super fun. We were cold and tired so sorting through the cluttered shops was not as appealing. Our guide was so kind and shared a lot of history about the market. I think this was the only poor choice of activity we had on the trip but to no fault of our guide.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A
Local specialist: Clément Thonneau
Clément
Clément Thonneau
Local specialist in La Rochelle | Replied on Apr 19, 2023
It's absolutely delightful to hear that you had such a fantastic time with us and Kimkim!
As your personal travel planner, it brings me so much joy to hear that I was able to match your desires and create a wonderful experience for you and your friend in Paris, even though you already knew the city so well.
Your feedback regarding the activities and experiences you had with Xavier, Carole, and Martin is greatly appreciated, as it helps us improve and better cater to our travelers' needs.... Read more

It's absolutely delightful to hear that you had such a fantastic time with us and Kimkim!
As your personal travel planner, it brings me so much joy to hear that I was able to match your desires and create a wonderful experience for you and your friend in Paris, even though you already knew the city so well.

Your feedback regarding the activities and experiences you had with Xavier, Carole, and Martin is greatly appreciated, as it helps us improve and better cater to our travelers' needs. I'll definitely take your comments about the flea market and the Louvre into consideration for future trips.

Thank you so much for taking the time to share your positive experience, and I'm thrilled that you had a memorable time in "Douce France"!

A bientôt peut être !

6-star experience! Pedro planned an excellent...
Portugal | Apr 10 - Apr 18, 2023

Pam
Pam N.
North Andover, MA | Reviewed on Apr 19, 2023
6-star experience! Pedro planned an excellent trip. All drivers and walking tour guides were excellent. The drivers all were willing to chat and share their personal Portuguese life experiences The Douro valley was spectacular!! Quinta da Pacheca was a great experience. The meal was our best meal. A recommendation would have been to skip the river cruise (it was nice) but we would’ve preferred more time at pacheca and maybe another vineyard All hotels were in great locations. ... Read more

6-star experience! Pedro planned an excellent trip. All drivers and walking tour guides were excellent. The drivers all were willing to chat and share their personal Portuguese life experiences

The Douro valley was spectacular!! Quinta da Pacheca was a great experience. The meal was our best meal. A recommendation would have been to skip the river cruise (it was nice) but we would’ve preferred more time at pacheca and maybe another vineyard

All hotels were in great locations. Accommodations were great in Lisbon and Porto. Cascais was fine.

We booked our own food tour with devour tours. It was wonderful. You may want to check them out.

Eduardo picked a lunch place on our Sintra day and shared lunch with us. We enjoyed that very much

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

Accommodations and location were great. Staff was friendly and breakfast was excellent

Authenticity & Character
Location
Centrally located at bottom of the hill
Staff
Cleanliness & Comfort
Pestana Vintage Porto
Porto

Great location overlooking the river. Easy to get everywhere

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Baia
Cascais

Great location and view of beach.

Authenticity & Character
It was more modern
Location
Staff
Staff as not as friendly and didn’t help with luggage
Cleanliness & Comfort
Didn’t have amenities such as tissues, washcloths,
Activity Reviews
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

I had a fantastic time on our guided cultural walking tour in Lisbon with Margarit as our tour guide. She took us to different popular areas, including our favorite, Alfama. We tried Ginjinha a popular beverage in a chocolate cup from a local woman and even brought some home!

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

We almost didn't do this because we saw some negative reviews however we thought it was definitely worth seeing. The food was good too!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

We loved our private driver! He took us to Sintra and to our tour at Pena Palace. The palace was beautiful, and the views were breathtaking. Surprisingly, it wasn't crowded.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

We went on a private guided cultural walking tour in Porto with Andre our tour guide. Andrew was wonderful and personalized our tour for us. As Jewish travelers, it was fascinating to receive a historical tour of Jewish culture from Andre as he happened to be Jewish himself.

Quality of Experience
Guides, Drivers and Staff
We loved Andre!
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

We visited a Port wine cellar and got to some tastings. I typically do not drink port wine but ended up really enjoying the port here. We learned a lot about wine and that they mix their port with sparkling water! We even bought some to bring home!

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

We loved having the private driver! All of our drivers were very knowledgeable and fun to chat with. We really enjoyed learning about their personal lives and creating that personal connection.

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

We loved this winery tour and wine tasting. We really enjoyed all of the wines and the views. We appreciated all of the staff as they answered all of our questions. The lunch was absolutely delicious and the spread was beautiful. We almost didn't want to leave for our boat tour because we were enjoying ourselves so much.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

The boat ride was beautiful, and we were glad that we went but we almost would have preferred to visit another vineyard. Our boat ride guide and all the drivers were wonderful, super knowledgeable, and provided a personal experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Apr 20, 2023

Hey Pam,
Thank you so much for spending your time writing this review, I really appreciate it!
I am super happy to hear that you had some amazing time in my lovely country.
We keep in touch.
Your friend in Portugal - Pedro

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