Kimkim Trip Reviews

4.8
Based on 14,743 ratings
Read 14,743 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderfully organized and excellent execution!
Morocco | Dec 18 - Dec 23, 2022

A
Alfonso F.
New Bern, NC | Reviewed on Dec 25, 2022
We had such a beautiful trip to Morocco! The riads were amazing and the activities planned were perfect for what we wanted out of our trip. Yassine and Louis truly understood how we prefer to travel and created such a nice itinerary. They built in just the right amount of structured activities and free time to explore the cities we visited. Our driver Mohammad was very friendly and made himself available to any request. He went above and beyond to make sure we saw and experienced as much of... Read more

We had such a beautiful trip to Morocco! The riads were amazing and the activities planned were perfect for what we wanted out of our trip. Yassine and Louis truly understood how we prefer to travel and created such a nice itinerary. They built in just the right amount of structured activities and free time to explore the cities we visited. Our driver Mohammad was very friendly and made himself available to any request. He went above and beyond to make sure we saw and experienced as much of the Moroccan culture as we could during our short visit, up to and including adding an additional hour on our drive from Fes to Marrakech in order to show us some sites that were not on the itinerary. Additionally, and most importantly, he always ensured our safety. We would recommend him to everyone as a driver. He was fantastic.

The tour guides selected were very knowledgeable and taught us the history and culture of the cities we visited. Hassan, in particular, was a fantastic guide during our visit to Fes. He immersed us in the Medina of Fes by taking us to various shops, buying us some typical Moroccan foods to try and showing us the way of life in city. He was an excellent guide and we recommend him to anyone. Riad Annata was absolutely beautiful and we enjoyed drinking wine on the terrace at night. The bathroom in the riad also felt like we were in a spa, also providing us with the traditional Moroccan black soap. Because of Hassan and our riad, Fes was pur favorite city that we visited.

Overall, we couldn’t have been happier with our trip to Morocco. We didn’t know want to expect but it exceeded any expectation we had. We will recommend KimKim to our friends and family for future travel planning and will also use it for ourselves when traveling again.

Hotel Reviews
Riad Anata
Fès

Beautiful Riad with excellent service. Our room was wonderful and the staff were kind and accommodating. 10/10 recommend.

Authenticity & Character
Location
Staff
Always friendly and willing to help.
Cleanliness & Comfort
Riad Kalaa 2
Rabat

Beautiful room and courtyard. Absolutely wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The water was a bit cold for the shower but the staff quickly fixed the issue and we had no problem after that.
Riad Tiwaline
Marrakesh

Beautiful Riad. Absolutely stunning. Great locations and very friendly staff.

Authenticity & Character
Location
5 minute walk from the square and right in the Medina.
Staff
Cleanliness & Comfort
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Dec 29, 2022
Thank you so much for the review and I'm so happy that you had a fantastic trip in Morocco! Louis & I truly enjoyed working with you and planning the details of your trip. I'm happy to hear that Mohammad made you feel safe and was there to make sure you were enjoying your trip. We love our drivers and we appreciate everything they do to make sure our travelers are enjoying their time in the country. I'm also glad to hear that you enjoyed all of your accommodations. Our local team does a... Read more

Thank you so much for the review and I'm so happy that you had a fantastic trip in Morocco! Louis & I truly enjoyed working with you and planning the details of your trip. I'm happy to hear that Mohammad made you feel safe and was there to make sure you were enjoying your trip. We love our drivers and we appreciate everything they do to make sure our travelers are enjoying their time in the country. I'm also glad to hear that you enjoyed all of your accommodations. Our local team does a fantastic job vetting accommodations to ensure that we only work with the best and provide quality and unique experiences to our travelers. Thank you again for your trust in planning your Morocco trip, it has been truly a pleasure working with you!

Recent trip to Chi...
Chile | Nov 24 - Dec 14, 2022

B
BG T.
Singapore | Reviewed on Dec 25, 2022
We had an enjoyable and memorable trip to Chile thanks to the Lorena who had been very patient listening to our needs and expectations and she was able to come up with an itinerary to suit our requests. She was very professional and answered many of our doubts that came up along the way.
Everything went smoothly. The transfers were always early or punctual and they were very helpful especially Gabriel who is so cheerful and ever ready to help. The guides were knowledgeable and answered our...
Read more

We had an enjoyable and memorable trip to Chile thanks to the Lorena who had been very patient listening to our needs and expectations and she was able to come up with an itinerary to suit our requests. She was very professional and answered many of our doubts that came up along the way.
Everything went smoothly. The transfers were always early or punctual and they were very helpful especially Gabriel who is so cheerful and ever ready to help. The guides were knowledgeable and answered our questions to the best of their ability especially Sebastian who shared a lot of information and speaks fluent clear English at Piedras Rojas. We were amazed at the different landscapes of Atacama Desert. The hotels were well selected as they are situated in central and safe locations. We also thoroughly enjoyed our dinner hosted by Gloria and Leo who took great pains to prepare such a sumptuous meal and sharing their recipes.
Valentina and Anne Sophie were quick to respond to any issues that cropped up along the way. We were very impressed by their professionalism and they had made our trip a very pleasant one. Thank you.

Hotel Reviews
Hotel Big Sur
Puerto Natales

There is no lift and you need someone to help you carry your luggage.

Authenticity & Character
Location
It is centrally located and it is within walking distance to the lake
Staff
Cleanliness & Comfort
Konkashken Lodge
Torres del Paine

The cabin is compact and cosy. It comes with a small kitchen and a fireplace.

Authenticity & Character
Location
The environment is very clean and beautiful, good place to relax.
Staff
The staff is very helpful.
Cleanliness & Comfort
Hotel Bellavista
Puerto Varas
Authenticity & Character
Location
Very good location facing the lake and it is near to eateries and supermarket.
Staff
Staff is helpful
Cleanliness & Comfort
Renaissance Santiago Hotel
Santiago

There was an improvement in the way things were carried out as compared to the first stay. The restaurant was opened to let us have an early breakfast as we had an early pick up for our day tour. We were able to have a late check out and use their other facilities to freshen ourselves before departing for the airport.

Authenticity & Character
Location
The location is safe and it is near to shopping malls and lots of eating places.
Staff
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama

At the reception, you can help yourself to a free flow of hot and cold beverages 24 hours. You can refill your water bottle at the water dispenser just outside the reception too. We were pleasantly surprised that there was a free laundry service if we stayed 5 days and more.

Authenticity & Character
Location
It is a good location, away from the crowd and not too noisy but within walking distance to the main street.
Staff
The staff is friendly and ever ready to help.
Cleanliness & Comfort
Dreams del Estrecho Hotel
Punta Arenas
Authenticity & Character
Location
It is well located.
Staff
They are helpful and friendly.
Cleanliness & Comfort
Activity Reviews
Explore Punta Arenas
Explore Punta Arenas
Punta Arenas

It was really a good rest for us, having flown more than 38 hours to reach Santiago and to continue on to Punta Arenas. We could spend our time leisurely exploring the place and to recuperate from the long distance travel.

Private Dinner
Private Dinner
Santiago

We thoroughly enjoyed the dinner prepared by Gloria and Leo. Both Gloria and Leo are very cheerful. Gloria is an excellent chef. We love all the food - from the yummy appetisers, delicious tender beef and fresh salmon with potatoes. Her homemade ice cream was superb. Leo is very knowledgeable about the pairing of wine and we certainly learned a lot from him. We had a great time and am thankful for the warm hospitality of the couple.

Quality of Experience
Wonderful and memorable experience
Food
All the food that is being served.
Guides, Drivers and Staff
Both the guide and the driver are very good. Gabriel is an excellent driver.
Transport
The car is big and spacious.
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 26, 2022

Gracias BG for your kindness! It is wonderful to know you had a good time during your 3 weeks in Chile and got to experience so many different places, flavors, and people. I wish you all the best in future travels and a plentiful New Year 2023.
Cheers,
Lorena

This trip was everything I hoped it would be....
Iceland | Dec 9 - Dec 14, 2022

Debbi
Debbi N.
Grants Pass, OR | Reviewed on Dec 25, 2022
This trip was everything I hoped it would be. Lisbet was very responsive to our numerous questions and clarifications. Patient and very clear. She accommodated all our requests with ease. We hoped to meet her, but alas she was on vacation when we were on vacation. Good for her! But, I did have a small tremor about her not being available while we were in Iceland. No worries! I left a glove behind on a tour and contacted KimKim. Immediate response! I highly recommend KimKim! Read more

This trip was everything I hoped it would be. Lisbet was very responsive to our numerous questions and clarifications. Patient and very clear. She accommodated all our requests with ease. We hoped to meet her, but alas she was on vacation when we were on vacation. Good for her! But, I did have a small tremor about her not being available while we were in Iceland. No worries! I left a glove behind on a tour and contacted KimKim. Immediate response! I highly recommend KimKim!

Hotel Review
Hotel Ísland – Spa & Wellness Hotel
Reykjavík

We loved Hotel Island! Note - the pronunciation is “Iceland” or “eslanf”. Not I-land!

Authenticity & Character
Location
We loved NOT being in the “tourist” section of Reykjavík!
Staff
Our staff recognized us and engaged us in authentic conversation.
Cleanliness & Comfort
Apparently we needed a ton of pillows. No problem! The beds were very comfortable.
Activity Reviews
Blue Lagoon
Iceland

No matter the hype - go to the Blue Lagoon - it lives up to the hype!

Quality of Experience
Guides, Drivers and Staff
We did this upon arrival. We were feeling overwhelmed and tired. The staff were very patient and helpful.
Transport
Katla Ice Cave from Reykjavik
Katla Ice Cave from Reykjavik
Reykjavík

I am so glad I did this. Mind you , it was hard and sometimes scary. But, ever so stunning!

Quality of Experience
Guides, Drivers and Staff
The staff and fellow travelers were extremely helpful!
Transport
Golden Circle & Farm Visit
Golden Circle & Farm Visit
Golden Circle

The waterfalls you get to see are beyond stunning.

Quality of Experience
Guides, Drivers and Staff
I think we learned the most about Iceland and Icelanders from oor guide.
Transport
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Reykjavík

We spotted 2 humpbacks about 10 minutes from leaving the dock! Holy cow!

Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Dec 26, 2022

I'm so happy you had a wonderful time on your trip! Thank you for the amazing review!

Highly recommend
Costa Rica | Dec 16 - Dec 23, 2022

Sandy
Sandy T.
Cherry Hill, NJ | Reviewed on Dec 24, 2022
The resorts were gorgeous and had great service. The restaurants in the resorts were excellent. Our guides were superb. Very knowledgeable and accommodating. We loved the whitewater rafting, sea kayaking and hikes. We even enjoyed a night hike. We will definitely use Kim Kim again. We loved the trip in Costa Rica so much we are planning on returning next year. Read more

The resorts were gorgeous and had great service. The restaurants in the resorts were excellent. Our guides were superb. Very knowledgeable and accommodating. We loved the whitewater rafting, sea kayaking and hikes. We even enjoyed a night hike. We will definitely use Kim Kim again. We loved the trip in Costa Rica so much we are planning on returning next year.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

The grounds are gorgeous and the restaurant is great. We loved the hot springs. Spa was great too.

Authenticity & Character
Location
The views were awesome.
Staff
Cleanliness & Comfort
Beds and pillows aren't the most comfortable and hated the shower/jacuzzi. Very unbalanced for taking showers.
Parador Nature Resort & Spa
Manuel Antonio

Magnificent views, great service and good restaurants with a very talented guitarist. Loved the monkey trail. Very clean. Beds and pillows very comfortable. Great air conditioning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

Gorgeous views and Werner was a great guide. Very knowledgeable and accommodating.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

Kenneth was a wonderful guide. Very knowledgeable and accommodating.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

Very organized. Great guides. Beautiful scenery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Great guide. Very knowledgeable and accommodating. Beautiful views.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 03, 2023

Hola Sandy,

It was a pleasure to work with you!

Thank you for your constructive feedback! Costa Rica has a lot to see. Reach me back when you want to plan a second visit.

Pura Vida :)
Bryan

Fantastic Trip
Chile | Dec 11 - Dec 21, 2022

E
Eric M.
Canada | Reviewed on Dec 24, 2022

We had a fantastic trip, Lorena and her team set us up with great tours and helpful assistance all throughout our trip. Thank you for helping us navigate Chile and creating an amazing vacation.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 26, 2022

Hola Eric and Erin, it was my pleasure to assist with such a fun trip to Patagonia and the Chilean Lake District, very glad to know you both enjoyed it :)
Best,
Lorena

I would do it all gain, was a great trip thanks to Tiago
Portugal | Sep 15 - Sep 26, 2022

B
B G.
Sudbury, MA | Reviewed on Dec 24, 2022
Tiago was an outstanding local specialist. He was very active in his communications throughout the booking process and during the trip itself. The roadbook he created was very helpful in navigating all the sights to see in Portugal. His recommendations for local spots to eat, drink and explore were spot on. His coordination of local guides, transportation and events was perfect. I would highly recommend you book Tiago for your next trip. Read more

Tiago was an outstanding local specialist. He was very active in his communications throughout the booking process and during the trip itself. The roadbook he created was very helpful in navigating all the sights to see in Portugal. His recommendations for local spots to eat, drink and explore were spot on. His coordination of local guides, transportation and events was perfect. I would highly recommend you book Tiago for your next trip.

Activity Reviews
Canyoning in the Azores
Canyoning in the Azores
the Azores

This dynamic duo was fantastic. Extremely knowledgable and skilled in their trade as guides. Felt more than safe the whole time. I would love to do this again. This is the adventure to book!

Quality of Experience
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Cascais & Sintra Guided Visit
Portugal

Pedro our tour guide was truly amazing! Extremely knowledgeable, personable and dedicated to his craft as a guide and historian. If you get the chance to book him for your small or large tour event please jump on the opportunity.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Dec 26, 2022

Hi Brenden!!

So nice to hear from you!!! Hope you had a great Christmas!!

And thanks for your words! Very kind!

I only regret that we didn't get to meet and have dinner at that Moroccan restaurant in Porto (which, I confess, I haven't yet been to). So next time you come to Portugal you'll let me know and maybe we can go out for dinner. On me!!

Please send Maddies my regards and all the best for you both!!

Tiago

PS: take the opportunity to wish you a great 2023!!

A smooth and exciting 2 weeks in Argentina and Chili!
Argentina | Dec 11 - Dec 23, 2022

Karla
Karla S.
Seattle, WA | Reviewed on Dec 24, 2022
It's hard to put 2 weeks into a small text box, but overall this trip exceeded our expectations by far! Everything was smooth and well-coordinated. It was completely stress-free on our end, but i can only imagine the amount of work on the other side! We particularly loved the private tours with Daniel in Mendoza, Jaime in Valparaiso, and our favorite was Vitor in Santiago; so much information!! We had never done the "private" tour style before this trip, and we will definitely choose that... Read more

It's hard to put 2 weeks into a small text box, but overall this trip exceeded our expectations by far! Everything was smooth and well-coordinated. It was completely stress-free on our end, but i can only imagine the amount of work on the other side!

We particularly loved the private tours with Daniel in Mendoza, Jaime in Valparaiso, and our favorite was Vitor in Santiago; so much information!! We had never done the "private" tour style before this trip, and we will definitely choose that from now on!

One of our highlights was being in Argentina for the world cup semifinals. We loved Buenos Aires in general and can't wait to go back there. Chili was also amazing, with so much more to explore.

We hope to book another trip with KimKim next year!

Hotel Reviews
Huinid Obelisco Hotel
Buenos Aires

Great location, very comfortable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amérian Executive Mendoza Hotel
Mendoza

We might be negatively biased because there was a big storm and a power outage while we were there. There was kind of a weird smell, and the air con struggled a bit. Everything just felt a bit dated. But the staff was friendly and the rooftop pool was nice!

Authenticity & Character
Location
Steps from Arístides
Staff
Cleanliness & Comfort
Just some updating... several minor things slightly off
Pullman Santiago El Bosque
Las Condes, Santiago

This hotel was extremely modern and fancy and comfortable. Everything was shiny and new and the breakfast was fantastic. Steps from the Subway

Authenticity & Character
Everything was sparkling new and refreshing, but not really local character i think. However after the Mendoza hotel which was lots of character but not as fancy, this was a nice way to have the other experience!
Location
We made it work by getting the Bip subway cards, but travelers not used to public transportation might find the location too far from the tourist places. (The subway was amazing wow! So it worked out great!) Also, due to the timing of the Xmas holiday the mall was so crowded, it felt like black Friday:)
Staff
They all spoke 100% perfect English wow
Cleanliness & Comfort
Insanely clean, comfortable, beautiful
Fauna Hotel
Valparaíso

Super cute hotel, it was like staying in an art gallery! And on a quiet pedestrian-only street right next to the ascensor.

Authenticity & Character
Bursting with character
Location
Staff
Cleanliness & Comfort
No TV or Aircon, which wasn't a problem for us, but some might miss it
Activity Reviews
Neighborhoods Tour
Neighborhoods Tour
Buenos Aires

Our guide was great! Very knowledgeable and friendly and easy to understand. This was just the right length of tour and size of group.

Quality of Experience
Guides, Drivers and Staff
Transport
Tango Show and Dinner at Café De Los Angelitos
Tango Show and Dinner at Café De Los Angelitos
Buenos Aires

We weren't really sure about this whole thing (tourist trap?) but turns out we loved it! The dancing was incredible and we wouldn't have found that experience elsewhere.

Quality of Experience
Food
I usually don't like mass group food but this was very reasonable!!
Guides, Drivers and Staff
Transport
Since our hotel was less than a km from the venue, it felt a bit silly to have a private driver to/from; maybe suggest to walk there instead as an option?
High Mountain Experience (Aconcagua Mountain) 🏔️
High Mountain Experience (Aconcagua Mountain) 🏔️
Mendoza

Our guide Daniel was great! We got lucky and had a great view of the mountain that day! The Inca bridge was really cool, and Daniel pointed out lots of other geographic features.

Quality of Experience
Food
The packed lunch worked out great!
Guides, Drivers and Staff
Really appreciated Daniel's knowledge and experience
Transport
Between Vineyards and Olive  🍷🍇 (Luján de Cuyo & Maipú)
Between Vineyards and Olive 🍷🍇 (Luján de Cuyo & Maipú)
Mendoza

The Olive experience was interesting and delicious. We really liked the first vineyard because it was small and packed with information. Then the lunch afterwards at the larger venue was delicious with spectacular views!!

Quality of Experience
Food
This was by far our favorite winery lunch!
Guides, Drivers and Staff
Transport
Panoramic City Tour
Panoramic City Tour
Santiago

The tour was full of about 14 people, all of who spoke Spanish except us. So the guide gave 80% of the info in Spanish and only 20% in English. I told him I could understand Spanish if he spoke slowly, so he did slow down a bit for me, but my husband got not much out of it. Also...the tour ends by them dumping you in a tourist trap gift shop for blue stones. (None of our other tours were like this!!) We walked out and found our own way back.

Quality of Experience
Guides, Drivers and Staff
Transport
Maipo Valley - Concha y Toro & Santa Rita Wineries
Maipo Valley - Concha y Toro & Santa Rita Wineries
Santiago

We really loved Santa Rita! We learned a lot on the tour, enjoyed the beautiful garden, and really enjoyed the tasting! Concho y Toro, while super popular and known as a must-see, wasn't our favorite...it felt too corporate. Our guide Vitor was amazing and gave us a ton of additional information!

Quality of Experience
Really enjoyed everything except the lunch at Concho y Toro/the whole experience there wasn't for us. But Santa Rita and Vitor's guidance made this a really great time!
Guides, Drivers and Staff
Transport
PRIVATE: Full Day Valparaiso and Viña del Mar
PRIVATE: Full Day Valparaiso and Viña del Mar
Chile

This had so much great information!! Vitor was the best! We felt like we got to know the whole countryside. We even stopped to feed carrots to llamas! Viña del Mar was beautiful and the lunch worked out great; we loved being able to order what we wanted. The walking tour of Valparaiso provided by Vitor really helped orient us to the city!

Quality of Experience
Guides, Drivers and Staff
Great team with Enrique and Vitor!
Transport
Visit to 2 Wineries in Casablanca Valley
Visit to 2 Wineries in Casablanca Valley
Valparaíso

We absolutely loved the Bodega RE. The wines were great, the winery guide was great, the place was beautiful. The Bosque winery was pretty but again felt pretty corporate, but the lunch and tour were well done. Our guide/driver Jaime was very informative and friendly and we learned a lot from him!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Jan 18, 2023

Thank you very much for your very detailed Review, Karla!
I'm really happy that you enjoyed your trip and that you are happy with our service.
I hope we can be in contact again! South America will always welcome you :)
All the best,
Emi

Our Colombia Holiday
Colombia | Nov 8 - Nov 22, 2022

Stephen
Stephen B.
France | Reviewed on Dec 24, 2022
This was our first post pandemic holiday and we decided to use an international travel agent to personalize the itinerary. We planned a two week trip to Colombia in November 2022. After some research we chose Kim Kim based on their capabilities and references. Kim Kim put us in touch with a local specialist, Wendy, in Colombia and working with them we established a detailed itinerary for internal travel and visits. The whole project was wonderfully organized with private tours using local... Read more

This was our first post pandemic holiday and we decided to use an international travel agent to personalize the itinerary. We planned a two week trip to Colombia in November 2022. After some research we chose Kim Kim based on their capabilities and references. Kim Kim put us in touch with a local specialist, Wendy, in Colombia and working with them we established a detailed itinerary for internal travel and visits. The whole project was wonderfully organized with private tours using local guides managed in Colombia via "The Colombian Trip", including, Bogota, Medellin,The Coffee Triangle, Cartagena and the Amazon. Thank you to our guides, Patricia, Mauricio, Jorge, Sergio and Andrea. Thanks to Wendy and all of you - we had a really great experience! Thank you Kim Kim for a great holiday!

Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Dec 27, 2022

Hi Stephen,
Thank you for your feedback and for choosing us to create the ideal itinerary for you and your wife. I am happy you enjoyed it and had a unique experience here in our country!
All guides send you regards,
Please count on us for your following travel!
Best,
Wendy

From the start Hakim was very nice and helpfu...
Morocco | Nov 25 - Dec 4, 2022

V
Viviana G.
Pembroke Pines, FL | Reviewed on Dec 24, 2022
From the start Hakim was very nice and helpful and quickly responded to our requests, questions, changes, and ideas. Our Driver Ismael really made our trip safe, efficient, and fun! Great to have someone know the areas and speak the local language- this was priceless. I would definitely use KimKim again for future travels. Read more

From the start Hakim was very nice and helpful and quickly responded to our requests, questions, changes, and ideas. Our Driver Ismael really made our trip safe, efficient, and fun! Great to have someone know the areas and speak the local language- this was priceless. I would definitely use KimKim again for future travels.

Hotel Reviews
Puerta Azul
Chefchaouen

Great Location. We asked for ideas for the self tour and the staff at the hotel were able to show us on google maps and create a route for us. We all got keychain souvenirs upon our departure. Breakfast was plentiful and delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Al Madina Al Kadima
Fès
Dar Chams Tanja
Tangier

There was a Hammam in the Riad, great experience! Our host was very accomodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jan 02, 2023

Hello Viviana,

Thank you so much for taking the time to share with us your lovely experience in Morocco. I am very glad that you ended took home great memories and stories to share with your family and friends. It was a pleasure to be part of your nice experience.

Best,
Hakim

Reyna was a great agent through both the plan...
Nicaragua | Dec 14 - Dec 23, 2022

C
Chris C.
Canada | Reviewed on Dec 24, 2022
Reyna was a great agent through both the planning of this vacation and during the trip itself. She was very prompt and knowledgeable answering all our questions, and checked in regularly. We never saw her, but felt that she was with us every day, making sure that things ran smoothly. All of the guides and drivers we met on the trip were also top-notch and helped us get the most out of each excursion. The while trip was fantastic. Read more

Reyna was a great agent through both the planning of this vacation and during the trip itself. She was very prompt and knowledgeable answering all our questions, and checked in regularly. We never saw her, but felt that she was with us every day, making sure that things ran smoothly. All of the guides and drivers we met on the trip were also top-notch and helped us get the most out of each excursion. The while trip was fantastic.

Hotel Reviews
Hotel Plaza Colon
Granada

A classy hotel with the friendliest of staff. They rolled out a TV to watch the World Cup with us, and were great hosts of their city

Authenticity & Character
Location
The room and the inner courtyards, one with a secluded pool
Staff
Cleanliness & Comfort
Hotel El Convento
León
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacaya Lodge y Spa
Masaya
Authenticity & Character
Location
The most amazing view of the crater lake and close to some great volcano excursions
Staff
Super-nice people
Cleanliness & Comfort
Malibu Popoyo

Lives up to its website. Ultimate in laid-back beach vibes, with a great kitchen (food was simple but delicious). Very nice people running the place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cerro Negro sandboarding tour
Cerro Negro sandboarding tour
León

A great hike - nice views. The boarding was fun and lived up to its promise of adrenaline-inducing. But it can easily go from fun to injury in a second. I would not recommend it for children, and they should really take more steps to improve health and safety. ( ie options for shorter or gentler rides similar to green, blue and black paths as on a ski hill). As it is now- it is a black diamond ride as your first experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Masaya Volcano - Lava Rock Night Tour from Apoyo Lagoon
Masaya Volcano - Lava Rock Night Tour from Apoyo Lagoon
Apoyo

Wasn’t sure if we would really see lava or just lots of steam - but there was a great view of the swirling lava and a nice hike overall

Quality of Experience
Guides, Drivers and Staff
Transport
Mombacho Volcano - Crater Trail
Mombacho Volcano - Crater Trail
Granada

Both a beautiful hike and a break from the heat combined. Well worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Las Isletas Kayak adventure
Las Isletas Kayak adventure
Granada

Do it if you want the exercise - but there was nothing special about this kayak route

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Managua | Replied on Dec 30, 2022

Hi Chris, nice to greet you!

Thank you very much for your kind feedback.
It was great to have the opportunity to create this trip all together and provide you with the best assistance.

All the team was happy to meet you, and give you the warm welcome you deserve.

Thanks for visiting our beautiful country!
We all wish you a happy New year :)

Best regards,

The absolute trip of a lifetime!
Australia | Dec 4 - Dec 21, 2022

C
Catherine c.
Fredericksburg, VA | Reviewed on Dec 23, 2022
The entire trip was just wonderful! It amazed us that each excursion was planned so far in advance and yet went off without a hitch. We were particularly impressed with the blue mountain guide, we learned so much. The other guide that was wonderful was our guide to the Daintree Rainforest. Greg was available to us all afternoon and there was no question that he could not answer. We loved the Sky rail to Kuranda and also the train back. The walking tour of Melbourne was terrific! We had one... Read more

The entire trip was just wonderful! It amazed us that each excursion was planned so far in advance and yet went off without a hitch. We were particularly impressed with the blue mountain guide, we learned so much. The other guide that was wonderful was our guide to the Daintree Rainforest. Greg was available to us all afternoon and there was no question that he could not answer. We loved the Sky rail to Kuranda and also the train back. The walking tour of Melbourne was terrific! We had one excursion where the driver didn't show, but the kimkim team had us back on schedule within 2hours and that trip to Kuranda turned out to be one of the best. The fishing trip with an aboriginal native was a hoot and challenging. I wasn't able to catch anything with my spear. Having a light meal at his home was an honor.

Hotel Reviews
Villa San Michele
Port Douglas

We loved this place.

Authenticity & Character
Location
the tile floors, little kitchen and the balcony. Right one the main street of Port Douglas
Staff
Cleanliness & Comfort
PARKROYAL Darling Harbour
Sydney

More than we expected!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarion Suites Gateway
Melbourne
Authenticity & Character
Location
Staff
The entire staff was very helpful
Cleanliness & Comfort
Activity Reviews
Full-Day Kuranda Rail Gold Class, Rainforestation & Skyrail
Full-Day Kuranda Rail Gold Class, Rainforestation & Skyrail
Australia

Loved both the Skyrail and the train. Gold class was worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

What an amazingly place

Quality of Experience
Guides, Drivers and Staff
The guide was professional and knowledgeable.
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

Loved our guide, we learned so much

Quality of Experience
the guide made this so special
Food
the food was lovely and elegant
Guides, Drivers and Staff
same
Transport
same
Morning Lanes and Arcades Tour
Morning Lanes and Arcades Tour
Melbourne

This was a terrific tour

Quality of Experience
Guides, Drivers and Staff
Transport
we walked to this excursion
Full Day Phillip Island Tour & Penguin Plus Upgrade
Full Day Phillip Island Tour & Penguin Plus Upgrade
Melbourne

Frankly, this was too far a trip for the short time we had in Melbourne. We should have planned something closer

Quality of Experience
Guides, Drivers and Staff
the driver needed more training, he made 3 wrong turns and was not very knowledgeable about the places we were going.
Transport
See above
Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas

Our villa was amazing and Port Douglas is a delightful resort town.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Reef Mackay Coral Cay
Full Day Outer Reef Mackay Coral Cay
Port Douglas

This was an amazing trip. I only wish we could have snorkeled longer

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Ngana Kulkinga Dungay Sightseeing Tour (Cape Tribulation)
Afternoon Ngana Kulkinga Dungay Sightseeing Tour (Cape Tribulation)
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Dec 24, 2022

Catherine,
thanks for the wonderful review !! I really had fun planning this trip with you !. And I would be more than happy to plan another one ! there is so much more to see in Australia, and don't forget New Zealand for another amazing trip.

Thanks for your feedback regarding the trip to Phillip Island. Yes, Its a bit long, we'll keep that in mind when we plan the next trip!!! :)

Hope you and your family have a wonderful holiday season and please reach out to us anytime!

Liz

First trip to Iceland
Iceland | Oct 3 - Oct 10, 2022

C
Cathrynne N.
South Lake Tahoe, CA | Reviewed on Dec 23, 2022
Working with KimKim (and Duncan in particular) was great! This trip was our first time using kimkim and our first time visiting Iceland. Duncan was very responsive to our requests and planned a great introductory trip to Iceland, including some must-see stops plus some stops off the beaten path. We especially enjoyed Mosfellsbakarí, Sky Lagoon, and Seljalandsfoss. We would've loved to stay longer at 360 Hotel & Thermal Baths. Overall, it was an amazing and memorable trip. I'm looking forward... Read more

Working with KimKim (and Duncan in particular) was great! This trip was our first time using kimkim and our first time visiting Iceland. Duncan was very responsive to our requests and planned a great introductory trip to Iceland, including some must-see stops plus some stops off the beaten path. We especially enjoyed Mosfellsbakarí, Sky Lagoon, and Seljalandsfoss. We would've loved to stay longer at 360 Hotel & Thermal Baths. Overall, it was an amazing and memorable trip. I'm looking forward to revisiting Iceland and using kimkim again for all my future travel planning.

Hotel Reviews
Hotel Búdir
Búðir

We had a great stay at Hotel Budir. There are great views, and the restaurant is nice and convenient. We ended up catching a sunset view of the glacier on our first night. I'd recommend ear plugs if you're a light sleeper - there was a bit of bad weather when we visited, and the wind was pretty loud.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
360 Hotel & Thermal Baths
Selfoss

We absolutely loved our stay at 360 Hotel & Thermal Baths and wished we could've stayed longer than one night on our trip. We didn't get a chance to take advantage of the thermal baths (ended up going to Secret Lagoon instead) but would opt to next time. It's a great space with friendly staff (and two lovely hotel pups). If we had the chance to stay longer, I'd love to see the property's horses as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Dec 29, 2022

Hi Cathrynne, thanks so much for your positive feedback, it's greatly appreciated.
Regards
Duncan

Stellar trip!
Costa Rica | May 5 - May 18, 2022

Scott
Scott S.
Atascadero, CA | Reviewed on Dec 23, 2022

We booked a 12 day (it was supposed to be a 14 day trip but American Airlines screwed us out of two days and Francisco with Tachiz Travel did an amazing job adjusting the itinerary in real time) trip across Costa Rica from coast to coast and places in between that went off beautifully! We highly recommend Tachiz Travel for anyone interested in traveling Costa Rica in good hands!

Local specialist: Francisco Herrera

Outstanding experience and service from Kimkim
Colombia | Dec 11 - Dec 21, 2022

H
Hanna N.
Nicetown-Tioga, PA | Reviewed on Dec 23, 2022
From the start to the finish, Margoth, Felipe, and Juanita were nothing short of outstanding. As Margoth planned our trip, she took in our interests, timelines, budgets, and various requests, planning a perfect trip for what we wanted. Wherever we went, we had drivers to chauffer us safely from one activity to the next, along with talented and knowledgeable guides. The true benefit of having Margoth on our side was her team's flexibility and attentiveness while we were in Colombia. I was sick... Read more

From the start to the finish, Margoth, Felipe, and Juanita were nothing short of outstanding. As Margoth planned our trip, she took in our interests, timelines, budgets, and various requests, planning a perfect trip for what we wanted. Wherever we went, we had drivers to chauffer us safely from one activity to the next, along with talented and knowledgeable guides. The true benefit of having Margoth on our side was her team's flexibility and attentiveness while we were in Colombia. I was sick for most of the trip and needed to change our plans to allow me to rest and recover, and she swiftly rearranged our plans to allow me to do so, sending a care package with pedialytes, and checking in to make sure that things were going according to plan. We felt extremely well taken care of and had a terrific time, even with my illness. I would recommend Kimkim to absolutely anyone and will definitely be using them again in the future.

Hotel Reviews
Hotel Casa San Agustín
Cartagena de Indias

So stunning, welcoming, and luxurious. Would absolutely stay here again. Delicious breakfast, great location, incredible bed. Such a unique hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Patio del Mundo
Medellín

A very unique and beautiful hotel! Great location, very thoughtfully designed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Suggested Sunset Drinks at Café del Mar
Suggested Sunset Drinks at Café del Mar
Cartagena

Very crowded and loud music, but gorgeous views.

Welcome to Colombia!
Welcome to Colombia!
Colombia

Nice to meet our guide that we will see in the morning.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Reservation at Candé
Dinner Reservation at Candé
Cartagena

So delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Walking Tour of Cartagena Old City
Walking Tour of Cartagena Old City
Colombia

Enrique was spectacular. I liked that this was early in the morning and we had the rest of the day to ourselves.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Reservation at Mistura
Dinner Reservation at Mistura
Cartagena

Incredible food!

Quality of Experience
Guides, Drivers and Staff
Transport
City Tour of Medellín (with Local Market and Comuna 13)
City Tour of Medellín (with Local Market and Comuna 13)
Medellín

A very fun and enlightening experience! Probably could have been only 5 hours or so with a faster tour and plans not to drive during the rush hour.

Quality of Experience
Guides, Drivers and Staff
Transport
Airport Transfer: {{start_location}} to {{end_location}} & Guatape and El Peñol Tour
Airport Transfer: {{start_location}} to {{end_location}} & Guatape and El Peñol Tour
Colombia

A very fun and interesting experience! Probably could have skipped the climb up La Piedra - very touristy and crowded, and if we hadn't done this, we would've had less time in rush hour (a 3 hour drive)

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Colombia
Depart Colombia
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Lost City Trek - Day 1 (Arrival)
Lost City Trek - Day 1 (Arrival)
Colombia

Loved this trip! Teyuna was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Dec 23, 2022

Dear Hanna,
Thank you very much for your message, and it has been a pleasure meeting you and John! Our entire team admired you and your amazing and positive attitude, despite feeling sick, and the fact that you were still able to climb the Lost City! Felicitaciones! We are so grateful that you visited Colombia and we really hope you come back in the future. Thank you for taking the time to write this review, and thank you for your feedback.

Sending you, John, your families, and friends our Very Best Wishes for this new year! Best Wishes from Colombia, Margoth

Hello Team Kimkim,Thank you for providing u...
Morocco | Dec 16 - Dec 22, 2022

M
mariam a.
Australia | Reviewed on Dec 23, 2022
Hello Team Kimkim, Thank you for providing us a spectacular experience at Morocco. Thanks heaps to Hakim for putting this trip together and being so responsive to all our requests to change. A million thanks to Abdul Rahim ( we called him Ibrahim ) for going out of his way to help us all throughout the trip. The guides we met at every place we went were brilliant. A special mention to Rafi . His sense of humour and willingness to help me with something he was not involved in was just... Read more

Hello Team Kimkim,

Thank you for providing us a spectacular experience at Morocco. Thanks heaps to Hakim for putting this trip together and being so responsive to all our requests to change. A million thanks to Abdul Rahim ( we called him Ibrahim ) for going out of his way to help us all throughout the trip. The guides we met at every place we went were brilliant. A special mention to Rafi . His sense of humour and willingness to help me with something he was not involved in was just superb. All in all a super trip. Everything flowed together seamlessly. Well planned and executed- will always recommend Kimkim

Hotel Reviews
Puerta Azul
Chefchaouen
Dar Sultan
Tangier

The people were lovely but felt something was lacking.

Kenzi Basma Hotel
Casablanca

Hotel and room was great but the bathroom had no exhaust. The bathroom was always way too wet

Riad Signature
Marrakech

Lovely place, friendly and helpful folks. Lovely stay

Activity Reviews
Private Transfer from Tangier Airport to your Accommodation in Tangier
Morocco
Morning Guided Tour in Tangier
Morning Guided Tour in Tangier
Morocco
Afternoon Guided Tour in Chefchaouen
Afternoon Guided Tour in Chefchaouen
Morocco
Morning Guided Tour in Casablanca
Morning Guided Tour in Casablanca
Morocco
Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco
Day-Trip to Essaouira, Return to Marrakech
Day-Trip to Essaouira, Return to Marrakech
Marrakesh
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 23, 2022
Dear Anu, Thank you so much for leaving such wonderful, encouraging, and motivating feedback! First of all, I would love to say that it has been my absolute pleasure to know you and work with you! You have been so wonderful and committed since the very first day. It has been a great honor for me to be your agent and to design and offer this memorable family experience for you all in Morocco. I'm also pleased that the overall experience was positive and that you enjoyed every single... Read more

Dear Anu,

Thank you so much for leaving such wonderful, encouraging, and motivating feedback!

First of all, I would love to say that it has been my absolute pleasure to know you and work with you! You have been so wonderful and committed since the very first day. It has been a great honor for me to be your agent and to design and offer this memorable family experience for you all in Morocco.

I'm also pleased that the overall experience was positive and that you enjoyed every single included location. All our suppliers as well as Abderrahim, who's indeed one of our great and trusted drivers, will be more than pleased to read your honest review. The same for our local guides.

Anu, this shouldn't be your last visit! We really look forward to welcoming you again in the future because there's still too much to visit and explore.

I wish you all the very best and success. And thank you again for being so kind and committed!
Warm regards,
Hakim

The itinerary was well prepared for us, a keen group of 6 hikers between 60 and 74 years of age
Patagonia | Nov 5 - Nov 20, 2022

Line
Line T.
Canada | Reviewed on Dec 23, 2022
The itinerary was well prepared, keeping the group's requests for preferred activities, hikes and hotel style selection.
Emi communicated well in preparation for the trip, and provided a local contact to work with locally at each stop. When programs were to be reorganized when cancelled planned activities ( 3 times, for local unpredictable reasons), I wish there had been better communication from Kimkim and contacts to avoid the stress of having to select a new alternative for the specific...
Read more

The itinerary was well prepared, keeping the group's requests for preferred activities, hikes and hotel style selection.
Emi communicated well in preparation for the trip, and provided a local contact to work with locally at each stop. When programs were to be reorganized when cancelled planned activities ( 3 times, for local unpredictable reasons), I wish there had been better communication from Kimkim and contacts to avoid the stress of having to select a new alternative for the specific day.
Drivers for private transportation were always punctual, friendly and reliable.
The hotels were all clean, comfortable and friendly reception. I can recommend each of them.
Guides were helpful and pleasant.
Highlights for me were French Valley, kayak at Perito Moreno glacier, also the Tango show in Buenos Aires. El Chalten is definitely a highlight as well!
thank you Emi and Kimkim. i have recommended you to a couple friends .

Hotel Reviews
Posada y Cabañas El Barranco
El Chalten

Every staff is very warmly welcoming, and helpful to answer to any questions, accommodating . Good location, and the right level of comfort without luxury for us.

Authenticity & Character
sitting area at reception, rooms spacious enough
Location
friendly reception
Staff
always with a smile!
Cleanliness & Comfort
Kalenshen Hotel Cerro Calafate (NO USAR)
El Calafate

this hotel seems to be struggling to keep up with the aging building. rooms were good and spacious enough, clean and comfortable, but breakfast was below standard

Authenticity & Character
needs renovation of this large hotel, once upon the time probably luxurious.
Location
walkable to town and to the half day excursion to the Nature park, and remote enough to be quiet.
Staff
Cleanliness & Comfort
sitting area at lobby
Huinid Obelisco Hotel
Buenos Aires

perfect choice for this city stay of 3 nights.

Authenticity & Character
Location
accessible by foot or cab, quiet but close to action in the city
Staff
reception, breakfast restaurant
Cleanliness & Comfort
rooms, lay out, space, modern
Hotel Lady Florence Dixie
Puerto Natales

clearly, every reception woman cared about every traveller. Accommodated breakfast earlier time to allow early excursion departure.

Authenticity & Character
simple, but right for us
Location
in the town, easy access to shops and restaurants, water lake shore and travel agency to work with.
Staff
always prepared to assist.
Cleanliness & Comfort
also comfortable sitting area by the rooms
Local specialist: Emilce Alonso

Our experience was amazing. Our guide, Alfred...
Costa Rica | Dec 8 - Dec 16, 2022

Nancy
Nancy T.
Ocala, FL | Reviewed on Dec 23, 2022
Our experience was amazing. Our guide, Alfredo was fantastic in La Fortuna and the Arenal Volcano area. Jose gave a wonderful tour in Corcovado National Park. I felt communications were not well communicated , as some timings were not correct. Giving us more complete details would have been helpful. We had to call to verify info that was incorrect and our call was not returned when they said they would call. Read more

Our experience was amazing. Our guide, Alfredo was fantastic in La Fortuna and the Arenal Volcano area. Jose gave a wonderful tour in Corcovado National Park. I felt communications were not well communicated , as some timings were not correct. Giving us more complete details would have been helpful. We had to call to verify info that was incorrect and our call was not returned when they said they would call.

Hotel Reviews
Las Caletas Lodge
Puntarenas

The accommodation was rustic, but very clean. There was no air conditioning, only ceiling fans. The staff was wonderful as was the food. The rooms would have been more comfortable with more fans and better lighting. The view from the hotel was wonderful with lots of local monkeys and wildlife. Daniel was great and very helpful!

Authenticity & Character
The wildlife
Location
A dock for landing.
Staff
Daniel was the best. Everyone else was very helpful.
Cleanliness & Comfort
Very clean, but needed more fans and better lighting in clothing storage areas.
Montaña de Fuego Resort & Spa
La Fortuna

We loved the private cabanas, the pool, pool bar and hot tub. We did not have wifi in the rooms, only common areas. This meant we could not reach our other friends unless we knocked on their door. There were several huge roaches in our room. The front desk didn’t seem too concerned. Overall I liked the resort, but they could address the above issues.

Authenticity & Character
Loved the view of Arenal Volcano and local flowers
Location
Good location
Staff
They were helpful, if needed
Cleanliness & Comfort
Bugs in room, pillows were huge and hard. They were not comfortable to sleep on. The bed was comfortable.
Karahé Beach Hotel
Manuel Antonio

Our rooms were on the second floor, centrally located. They were clean and very convenient to the beach. I would’ve liked one more day there.

Authenticity & Character
Situated amongst the trees with lots of wildlife.
Location
Good beach location, but needed taxis to go everywhere.
Staff
Friendly reception and waitstaff very attentive at beach and restaurant. Our waiter Juan Carlo(I think) was great at dinner.
Cleanliness & Comfort
Beds were comfortable, air conditioned and good wifi.
Autentico Hotel
San Jose

Very nice and modern hotel with good air conditioning and wifi. It was comfortable with a nice pool in downtown San Jose

Authenticity & Character
Comfortable for shuttles to next location
Location
Easy walk to a few restaurants, but far from the airport
Staff
The restaurant staff was very nice and they all worked very hard.
Cleanliness & Comfort
Nice clean rooms and showers
Activity Reviews
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

Priscilla was fantastic. She guided us through preparation of an authentic Costa Rican meal. Her partner assisted with making tortillas and coffee. The meal was delicious!

Quality of Experience
Learning about new foods and eating an authentic meal.
Food
All of the food was good!
Guides, Drivers and Staff
All of our drivers were very good. I felt completely safe. The guides were excellent.
Transport
Some of our transports were very long, but it was the only way to get to different locations. I did not like the water landings.
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Just do it. I’m afraid of heights, but psyched myself to focus and keep moving. The bridges did sway while walking on them, but I felt safe. It is a lot of up and downhill , if that is a problem for you. I really felt like I had met my goal by completing the walk.

Quality of Experience
Our guide would stop and show us hidden wildlife through his scope and helped you get good photos.
Guides, Drivers and Staff
Everything
Transport
Good drivers
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

It began to rain as we started, so we chose the shortest of 3 hikes. Fortunately, the rain stopped shortly after we started. We saw cows and lots of birds and monkeys. There is a nice little bar at the top where you can stop, rest and rehydrate if needed before finishing the hike.

Quality of Experience
The hot springs were much needed after hiking. There was a bar there if you wanted to buy a drink. The locker rooms were small, not much room to change in and out of bathing suit. I found the handicapped bathroom stall to be more spacious and private and had hooks to hold your clothes.
Food
The food at Paradise Hot Springs was fair
Guides, Drivers and Staff
Great guide and driver
Transport
You drive a while up and down winding roads to get there
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Replied on Dec 27, 2022

Hi Nancy,
Thank you very much for your feedback. I really enjoyed preparing your trip plan, and I'm very happy you had an amazing experience.
About timing, I'll talk with our operations department because every small change was informed by WhatsApp. Thank you for giving me this feedback.
Best regards,
Diego.

Bucket List trip to Patagonia for our Honeymoon
Patagonia | Nov 1 - Nov 15, 2022

Jocelyn
Jocelyn B.
Dover, DE | Reviewed on Dec 22, 2022
We had an absolutely amazing time. Chile and Argentina were lovely places to visit and all the hard work from KimKim and Dittmar did not go unnoticed. It was truly a once in a lifetime trip and we are glad we did it. There were a few hiccups and those were annoying but that kind of thing happens. The structure of this tour was set-up to maximize the places we were able to visit and that was wonderful. For our part, we had hoped for more hiking and less time traveling between destinations.... Read more

We had an absolutely amazing time. Chile and Argentina were lovely places to visit and all the hard work from KimKim and Dittmar did not go unnoticed. It was truly a once in a lifetime trip and we are glad we did it. There were a few hiccups and those were annoying but that kind of thing happens.

The structure of this tour was set-up to maximize the places we were able to visit and that was wonderful. For our part, we had hoped for more hiking and less time traveling between destinations. By the end, it seemed to us that this was a tour for a crowd that was slightly older than us-the majority of our fellow travelers were 55+ (we are 36 and 40). Still, I don't know if there is really another way to see everything we saw in the time we had without all the traveling.

Our favorite activities included: Estancia La Peninsula in Puerto Natales, the Penguins of Isla Magdalena in Punta Arenas, and our hike in Torres del Paine.

Hotel Review
Hotel Ismael
Santiago
Authenticity & Character
Location
walking to bars and restaurants and plaza del armas
Staff
allowed us to check in early, quite attentive
Cleanliness & Comfort
Local specialist: Laura McAfoos
Laura
Laura McAfoos
Local specialist in Puerto Natales | Replied on Dec 23, 2022

Jocelyn,

I am so glad to hear you had a fantastic time! Thank you for your kind words. I will take what you suggest in consideration for future young and active clients. However, I unfortunately cannot control strikes by Chilean government employees and sadly they resolved the strike just a few days after you left.

All the best!
Laura

Excellent trip! Only wish we had more time :)
India | Dec 11 - Dec 17, 2022

Meg
Meg G.
Landover, MD | Reviewed on Dec 22, 2022
Excellent Trip! Only wish we had more time :) Read more

Excellent Trip! Only wish we had more time :)

Hotel Reviews
Francis Residence

Mr. Francis and Ruby were very kind and thougtful. Clean rooms, good care, excellent location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel PepperVine
Thekkady, Kumily, Kerala

The sheets, curtains, shower curtain were initially moldy/dirty. We requested a clean change and they did this very quickly. However, the walls still had black mold and the sheets were wet with humidity. The service and food were good but I would likely not recommend for the cleanliness factor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Humidity control. Better cleaning.
Marari Beach Resort - CGH

Very cool resort, right on the beach! Excellent, food, pool, activities, etc. Great place to wind down after a week of activities. Really greatful to the staff and resort for their hospitality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fragrant Nature Munnar

Cannot beat the views! Very clean and comfortable. Munnar was the highlight of the trip because we had this hotel to relax in after a day of intensive hiking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cochin Sightseeing
Cochin Sightseeing
Cochin

Sebastian, our guide, was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Hike to Sevenmalai Hills - Tea Museum Tour
Half Day Hike to Sevenmalai Hills - Tea Museum Tour
Munnar

Great experience hiking in and around the seven hills. A real highlight of the trip. We had a bit of a rock scramble and would recommend proper shoes for this and Periyar. We're not athletes by any means and made the treck just fine.

Quality of Experience
Guides, Drivers and Staff
Transport
Spice Plantation Walk in Periyar
Spice Plantation Walk in Periyar
India

Enjoyed this experience, wish I had brought proper hiking shoes for the mud. If I were to go again I would do both the Periyar hike + the raft ride. It was a bit far to travel (8 hrs) for the "plantation" tour (1 hr) and park walk (2 hr). Learned lots about spices and plants! Super fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Jungle Walk in Periyar National Park
Jungle Walk in Periyar National Park
India
Quality of Experience
Guides, Drivers and Staff
Transport
Marari - Alleppey: Day Cruise aboard Houseboat
Marari - Alleppey: Day Cruise aboard Houseboat
Marari

Did not do this.

Quality of Experience
Guides, Drivers and Staff
Transport
Free Day at Marari Beach
Free Day at Marari Beach
Marari

Could not say enough about how cool this resort is!

Quality of Experience
Guides, Drivers and Staff
Transport
Marari - Cochin - Delhi (AI834  - 20:30 hrs)
Marari - Cochin - Delhi (AI834 - 20:30 hrs)
Cochin
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Dec 30, 2022

Thank you Meg for this lovely review. we have taken note of all important points of your valuable feedback . We look forward to welcome you again for your next India holiday,

Best Regards

Our 17 night trip to Australia went very smoo...
Australia | Dec 1 - Dec 18, 2022

D
Dennis M.
Atlantic Beach, FL | Reviewed on Dec 22, 2022
Our 17 night trip to Australia went very smoothly. We stayed in Sydney, Port Douglas, Adelaide, and stayed two nights while doing the drive of the Great Ocean Road. Then we spent four nights in Melbourne. Our travel specialist Liz put together a great itinerary that went very smoothly. We liked our hotels and we had no problems with our internal flights. In Sydney we stayed at The Grace hotel which was excellent. It’s central location allowed us to walk to a lot of the attractions we... Read more

Our 17 night trip to Australia went very smoothly. We stayed in Sydney, Port Douglas, Adelaide, and stayed two nights while doing the drive of the Great Ocean Road. Then we spent four nights in Melbourne. Our travel specialist Liz put together a great itinerary that went very smoothly. We liked our hotels and we had no problems with our internal flights.

In Sydney we stayed at The Grace hotel which was excellent. It’s central location allowed us to walk to a lot of the attractions we wanted to see. The staff was also very helpful and the room was fine. On our free day we took a ferry to Manly Beach. We caught the bus from there to the Spit bridge and then hiked the 10 km trail back to Manly beach that went along the water. It had spectacular views. That was one of the highlights of our time in Sydney.

Highlights included snorkeling on the Great Barrier Reef, Kangaroo Island (our guide Jo was excellent), and Phillip Island. It was topped off with a sunrise balloon ride over Melbourne which we highly recommend. I would also recommend seeing the Great Ocean Rd if you can. We stayed two nights between Adelaide and Melbourne. I think a third night would be good if you have the time.

Hotel Review
Adina Apartment Hotel Adelaide Treasury
Adelaide

This hotel is in a great location and the rooms are very big. The staff were very helpful. Our room had a full size washer and dryer behind a door in the bathroom. We would definitely stay there again.

Authenticity & Character
Hotel is located in an historic building
Location
easy walking distance to restaurants and market.
Staff
On check in the staff made sure we were happy with our room. They also gave great recommendations for restaurants.
Cleanliness & Comfort
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jan 17, 2023

Hello Dennis,
I'm glad to hear from you and to read you enjoyed the trip so much. It was very nice working with you and I hope to be able to help again in the future.

Happy holidays to you and your family!

Liz