Kimkim Trip Reviews

We had a wonderful 8 days in Nepal. Our itineray was very professionally organised by Amanda Delecca from start to finish. I could not fault her communication skills which was the reason we chose Amanda versus other tour operators. Amanda even arranged to meet us personally on arrival at our hotel to make sure everything was ok for the trip and to introduce us to our guides. Because of our limited time in Nepal Amanda had a good understanding of the amount of time we would need in each place including Kathmandu and Pokhara and our 3 day trek to Dhampus and Astam. Every detail was taken care of including pickup and drop off at the airports, our accommodation at Mums Garden in Pokhara and hotel Manaslu in Kathmandu which were both comfortable and clean and the Eco lodges on our trek even had hot water. I would like to make a special mention of our amazing treking guide Tendu who was very caring and went out of his way to make sure everything was ok throughout our time away and also the lovely quietly spoken sherpa Lakpa.They both travelled 8 hours on the bus from Kathmandu to Pokhara to accompany us on the trek. The highlight of the trek was to wake up early on our last day at Astam Ecco Village to see that the rain and mist had cleared and we had a magnificent view of the Annupurna mountains. Thank you all concerned for a most memorable time in Nepal. Helen and Ralph Arbon

All of the services were provided just as promised.

The boat ride from Taganga to Playa Cristal was quite unpleasant. (The return trip was OK.) The sea was quite rough. My wife and I felt like we were being tossed around in a clothes dryer for close to an hour. We were bounced very hard on wooden benches with no cushions. I felt very sore for several days after the boat ride. You should warn people about how unpleasant the journey can be.

The drive between Cartagena and Santa Marta was also a bit scary at times, as the drivers tried to pass trucks.

We just returned from our Petra/Wadi Rum trip and it was an outstanding experience. The entire 4 days were great - filled with many new tastes, mind-blowing sites, and relaxation. Working with Carmen was smooth and easy. Our driver - Mohammad Karajeh - went out of his way offering guidance, coffees, tastes of native foods, etc. He really added touches that made our trip so memorable. My only suggestion might be to offer a range for the tent stay in Wadi Rum...I believe we might have chosen a place that had hot water. (The place was stunning and this is a minor issue). Last piece of advice: stay 2 days in Petra and 2 in Wadi Rum - so much to take in, so much to see!

Colombia is one of the most beautiful, diverse places I have ever visited. I would highly recommend it to anyone who would like to experience city life, nature life, and island life all in one place!! Our trip started in Bogota - a huge city, thankfully our guide Tatiana showed us the way, and helped make lasting memories hiking up the Monserrate pathway! Would highly recommend the graffiti bike tour as well! Next stop - the coffee reason, the most stunning place with beautiful mountains and a jungle feel! The people are very kind, although I would recommend knowing some Spanish! We tried the best coffee in a Salento village!! We had the most wonderful guide to show us the way through Cocora Valley - a once in a lifetime hike!! Additionally our guide David, showed us the quainte Quindio villages, another unique beautiful area of Colombia. To end our trip we stopped in Cartagena, and the Rosario Islands - this place is magical! The town of Cartagena has great vibes and friendly people, and the islands have their own feel of a tropical paradise!! Every hotel we stayed in was well kept, clean and absolutely amazing! I would highly recommend using KimKim to help you plan your next adventure!!

This was a bucket list trip for myself and my family and James made sure it delivered.
James is quick to respond and quick to understand the style of trip you're trying to attain.
He helped us customize our trip to our exact specifications and delivered on experiences and accommodations that helped us feel like we were having a customized experience rather than a generic one.

The highlights of our trip were the rock climbing in the Sacred Valley and our hike into Macchu Picchu. Our guide Zacarias was incredible - knowledgeable, accommodating and fun, he made sure our kids were constantly engaged while they were learning about this incredible country. Zac quickly became a part of our family.

What made this trip extra special were the unexpected touches - a gourmet picnic overlooking Cusco when we landed, a picnic lunch on our bike riding trip through the valley, reaching out to the hotel when my son got altitude sickness to ensure he got the care he needed - in short, personal service every step of the way. We also appreciated their commitment to making every part of our trip as eco-friendly as possible ensuring our impact on the environments around us was minimal - from providing litter-free lunches to personal water bottles we could refill.

When weather issues forced us to change plans due to safety issues, both James and Zac were on it with great suggestions, helping us make decisions and being flexible with their time and services.

My only constructive feedback would be that we felt 3 days was too long to spend in Huacacchina as we exhausted the activities there pretty quickly. While we loved the pool at the hotel, our hotel room was a little generic and bare bones for our taste.
As well, when our day trip to the Lost Canyon was cancelled due to safety concerns, the replacement trip to Laguna de Moron was pretty boring and uninteresting. I would not recommend this day trip as there is very little to do for a family of four. Trekking into the desert to see a lagoon that is less impressive than the oasis at Huacacchina seemed like a poor use of our time.

All in all, KimKim delivered an unforgettable trip and am looking forward to planning another trip with them in the future. Thank you!

Kripa was great at helping me plan everything! She made sure I was completely ready before my trip. My trek was amazing and definitely my highlight of Nepal. My guide was really helpful and kind to carry my bags with me, but I wished it was more interactive. He did not talk to me very much. However, my overall experience was wonderful.

The guides and in country contacts from Exotic Voyages were great. There was one change made to the itinerary after our deposit that was unacceptable. It involved an eighteen hour trip on a non express train. The in country contact (Giang) was wonderful in dealing with the problem, and more than made us happy. Saigon, the Mekong Delta, Hue, and Bach Ma National Parks were great places for visit. Hoi An was also beautiful, but the people being brought in by buses from the cruise ships are destroying what should be a great vacation spot. Siem Reap, Cambodia was everything we expected. The trip out to the large lake was also nice in that it showed the life in Cambodia away from the temple sites.

The trip planning had up and downs with regard to hotels. Carmen suggested the Movenpick as a 5 star option, but I had already seen that rooms were not available. She then came back with news that rooms were not available and suggested the option of the Hyatt Zamman as a 5 star option. Turns out it was not even a part of the Hyatt chain but just a local hotel claiming to be 5 star but certainly not of international standard. I had to demand WiFi in the room ( arranged finally after being told that WiFi was only in community areas).
The driver and car assigned were good (once one got accustomed to the strong cigarette smell).

I was quite exacting in my trip planning and Bhupendra was with me all the way in the planning process. I asked for something specific and he made it happen and was checking in with me along the way. The places I went and the places I stayed were as expected, and I always had at least one person responsible for my well being at all times. I can't ask for much more than that.

That being said, know what you're getting into with a trip to India. Guides tend to have a bit of a routine with the tourists. Including showing you the designated landmark of the day, but also taking you to the shops and restaurants where they have an "arrangement" with the owners. Or riding in their friend's rickshaw. These are not bad places, but it's difficult to get anything you might call authentic when you are doing this. Unfortunately I got the impression that I was either going to be in the standard segregated tourist experience or that I was going to be really far off the beaten trail, perhaps to the point of feeling uncomfortable or unsafe. With no possibility for anything in the middle. The tipping culture is also very unsubtle and in your face. This is just the reality of tourism there right now.

I had the most relaxing time outside the big cities. On safari looking for tigers was so pleasant in February. As was looking for birds in Bharatpur; that was one of my favorites and both my guide and driver went walking with me.

As an aside for kimkim, I was given no indication whatsoever as to when my payments for my trip were due. Accepting payment is about 50% of its purpose so I'd expect better. I also was conversing with someone different from my assigned "local specialist" 100% of the time. So perhaps make the assignment for a company instead of a person.

Overall this was an intense, exciting, overwhelming, exhausting experience. I got what I wanted and I suggest you be sure what you want before planning your trip.

We loved our trip! So happy with Kimkim for tailoring our trip to our type of travel. Especially loved our guide Yuli (Mývatn area snowshoe/waterfall excursion). All our bookings were without a hitch and we would recommend kimkim to anyone looking for a self drive tour of Iceland.

I would like to say thank you to Martina. She put an incredible tour together in a very short amount of time. She always responded immediately to any question i had. She was a real pleasure to work with.
Our guide John was great. He was very friendly and always upbeat and helpful.
Our stay at Casa Hacienda Milpuj was great. The freandly conversations were nice and the food there was best of the entire trip. I could have stayed the entire trip in Hotel Achamaqui. The service and food were very good and the scenery was amazing. I loved the quiet peacefulness.
All the day trips were great but I think the waterfalls of Gocta was the best. Riding horseback provided some great photo opportunities. I have traveled extensively in the past and this was the most organized and well planned tour i have ever been on. Thank you Martina and Kimkim.

Halldor was a treat to work with. He was very professional and took into consideration all the aspects we discussed with him. We booked a 2 week extensive trip all around Iceland.

I cannot look back onto our trip and think of a single thing we missed out on aside for some roads being inaccessible due to weather. With Halldor's help we experienced the best Iceland had to offer for the money.

We will definitely use Halldor's assistance again.

Everything about my KimKim experience was flawless, our planner Catia understood exactly the type of trip we were looking for, and booked us with guides that provided a unique experience in the Azores. When problems arose due to inclement weather, plans had to be canceled, bookings refunded, and other arrangements made, on the spot. This was all done seamlessly.

Thank you to Carmen who facilitated our first trip to Jordan. It eased our apprehensions knowing we have transports and guides to assist us in a foreign land. The recommendations to stay at the Wadi Rum Luxury Night camp, and accesss to the Dead Sea at Dead Sea Spa Hotel —spot on! The Backdoor hike to Petra’s Monastery from little Petra— incredible ! We are also grateful to our guide, Ibrahim whose personality and character, stands out amongst the many we have met.
Thank you again. Hope to be back soon.

The hotels were outstanding. The guides did a good job in Hanoi and Saigon. They tried very hard to make us happy. The Cycle team was OUTSTANDING....the Bikes were new and the electric assist is a must! I would recommend this to anyone thinking of doing a Vietnam bike trip. Food selections gave us a real mix of Vietnam food, WE loved the trip!!!!!

We had a fantastic trip! - Thanks so much to Amanda, Pemba and Nima for all their support and looking after us before and during the trip. The trek was spectacular -in particular, watching the sunrise at Muldai point! The planning and logistics when we were there, were seamless. I would highly recommend Himalayan Trails!

We had a marvellous time. Our driver Kalika was exceptionally capable at managing everything, driving us safely even in busy and awkward traffic situations. The activities planned by Sandun were perfect giving us all the interests we requested. We saw amazing trees, rocks, fungi and wildlife and have some marvellous photos along with great memories.

For me the stand-out activity was Sinharaja National Park with the park guide being extremely knowledgeable on plant species and growth habits of flora. A close second was the visit to Horton Plains, the Botanic Garden in Kandy and the tea plantations and factory visit.

We also enjoyed the sunrise at Galle with a lighthouse, crows and monks making it special.

My wife and I just returned from an incredible month in Vietnam and Cambodia. What an incredible blend of culture, history and cuisine. We are recently retired and have always been fiercely independent travelers. I pride myself on my research and trip planning, but being Vietnam, we decided to get some local help.

After reading the positive reviews, we selected Kim Kim as our travel platform. They put us in touch with Andy Carroll, the Vietnam expert and the process was flawless. Andy was very responsive and answered all my emails promptly. He put together a proposed itinerary and we worked together on selecting hotels, side trips, museums, cooking classes, etc.

Bottom line- 30 days, five internal air flights, one overnight train, one overnight boat, two countries, 10 cities and it was flawless! Every guide and driver showed up on time, the accommodations were truly 4 and 5 star, every mode of transportation was on schedule-- I don't think that would happen in the USA!

We are culture and history tourists and the guides Andy lined up were all superior. Incredible knowledge, fairly good but certainly passable English and true ambassadors to their country and their employer. Since we were a tour group of "two", they all went out of their way to ensure we had a fantastic and flexible holiday. The guides and drivers really made the trip!!

Using an internet travel company was a big leap of faith for me (would the guides show up, would the hotel have our reservation?) but I can report unequivocally, that KimKim is worth your trust.
And I am not a guy who lavishes praise easily!!

A fantastic trip to Jordan thanks to Carmen’s expertise and knowledge. It was busy but never too hectic as we saw the amazing sites. Wael, our driver and guide was easy going and friendly, as well as very punctual. He put some miles on that car shuttling us from Amman to Wadi Rum and back again! Petra of course had to be a highlight, just magical. I also loved the vastness and beauty of Wadi Rum and our friendly guide, Rashid. I think we may have been running out of energy towards the end, but I really enjoyed the Amman city tour and the fantastic city of Jerash. All in all just WOW! Thanks so much!
Mark N

My time on this hike was memorably concerning. The hike did not have enough guides. There were initially two guides and one person in the group paid for a private two day hike and so the second guide left the group. As a result there were five of us with one guide. Since I hiked at a slower pace than the others, the guide had to somehow make it work so that we all had support. Often times I was hiking several miles without any of my group members. This was quiet concerning -especially on the second day when it was rainy, and difficult to see anything and I was completely drenched in rain and shivering. It was a miracle that I made it to the group at some point-especially since I had to cross difficult terrain alone and without a guide a various points. Times that the guide did assist, he would insist that I could walk through raging rivers without assistance-which I could not and told him I could not. I argued several times with him about this. Additionally, when I was uncomfortable with cross the river by the use of a rickety zipline due to the landslide, I was told to shut up.

Additionally, I was told I had not paid for the emergency horse by the guide, however in this package it said this horse was already paid for. At the beginning of the hike, I had to pay money to get into the the park and according to this package I had already paid for everything. I also had to pay for breakfast. I don't understand why I had to pay additional fees throughout. It appears that KimKim and the hiking group that had been contracted failed to communicate information about the packages. Based off of information from the guide-it sounded as though I paid for the basic package not the full package inclusive of what is listed by KimKim.

Overall, this experience was not a good one. I would definitely not recommend this company to others as there were issues throughout and I had several dangerous issues during this hike without support and was treated rudely.