Kimkim Trip Reviews

4.8
Based on 14,326 ratings
Read 14,326 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Athens - Crete - Santorini - an amazing trip!
Greece | Jun 12 - Jun 22, 2024

Erica
Erica S.
Ashburn, VA | Reviewed on Jun 24, 2024
We had a fantastic trip. From the private transfer upon landing in Athens to every single excursion and restaurant recommendation, we had a wonderful time.
Athens - we stayed at the Athens Cypria Hotel right near the Plaka district. The rooms were nice and quiet, and breakfast was great. It was easy walking distance to explore Plaka, the Lycabettus Hill, and historical sites. Our private tour guide at the Acropolis was fantastic. We had a private driver to Sounio with dinner and see the...
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We had a fantastic trip. From the private transfer upon landing in Athens to every single excursion and restaurant recommendation, we had a wonderful time.
Athens - we stayed at the Athens Cypria Hotel right near the Plaka district. The rooms were nice and quiet, and breakfast was great. It was easy walking distance to explore Plaka, the Lycabettus Hill, and historical sites. Our private tour guide at the Acropolis was fantastic. We had a private driver to Sounio with dinner and see the sunset at the Temple of Poseidon. A private day trip to Delfi included an amazing tour guide (Electra) and lovely lunch at an olive grove.
Crete - we loved this island. We stayed at the Aquila Atlantis hotel, which was very nice and close to the culture of downtown Heraklion. We had dinner at Peskesi, and it was a highlight of our whole trip. One day of our trip started with an olive oil tasting and tour of an olive grove, which was lovely (Koronekes Olive Mill). THen we went to lunch in downtown Archanes (Bakailiko) where we had amazing service and food, then we went to the Palace of Knossos. On our free day, we spent the entire day at Sarantari beach. We rented two chairs for 10 Euro and had a lovely little lunch from the beach cafe. Then we took a high speed ferry to Santorini.
Santorini - we stayed at the Heliotopos Hotel. It was such a lovely experience in the family room, what a gem of a boutique hotel! Imerviglio was a perfect spot - 30 minute walk along the trail down to Fira for shopping and sightseeing. We enjoyed dinner at Pelican Kipos (one of the staff recommendations) and it was perfect. We enjoyed the boat trip with Santos to see the caldera, visit the crater, and swim in the hot springs. Finally, our full day tour of Santorini with Argyros Travel was fantastic, ending with lunch at Mario's right on Black Beach.

Hotel Reviews
Athens Cypria Hotel
Athens

We had a nice quiet stay here. We had two rooms adjoining by a private hallway, which was very nice. It is an older hotel but has nice updates. The breakfast was very good, and it is within a few minutes walk of Plaka and the historical sites. The view from the bar is quite nice! We did not have an Acropolis view from our room but it was quiet except on the one weekend night we stayed there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aquila Atlantis Hotel
Heraklion – Crete

We had a nice time here! It is close to the downtown area for walking, and had free parking (we rented a car). The rooftop pool was a hit. Our room was nice and big, and had a balcony, so it worked very well for our family of 4. The breakfast is delicious!! Very nice help from the staff with parking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heliotopos Hotel
Santorini

This is a gem of a hotel. Perfectly situated in Ivermiglio, which was a quiet village with nice restaurants, supermarkets and some shops. The family room had a double bed on the first floor, along with sitting room, kitchenette. The upper loft had two twin beds, so it was great for the family. Our room was right on the Fira to Oia trail, so we could easily get down to Fira. The staff here is so so so lovely. They helped direct us to things to do, were so kind, and offered us breakfast sandwiches for our early morning checkout (they even had someone come early to help us take our bags to the street). It is a boutique hotel experience that is not to be missed. The sunset views here are 100% phenomenal!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Delphi Day-trip
Private Delphi Day-trip
Athens

This was our favorite day! We had a lovely driver and our tour guide at Delphi was wonderful. We learned so much about both modern and ancient Greece! The lunch at the olive grove was so delicious and a wonderful end to our day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Palace of Knossos Private Tour
Palace of Knossos Private Tour
Greece

The private tour of the palace was a really great event. Our tour guide was well-informed, took time to answer the kids questions, kept them engaged, and helped us take lovely family photos!

Quality of Experience
Guides, Drivers and Staff
Private Cape Sounio Sunset tour
Private Cape Sounio Sunset tour
Greece

We left our hotel around 5 PM and went to dinner at tavern near Sounio. The meal wasn't our favorite of the trip, but there aren't a lot of restaurant choices near Sounio. The cape and the Temple of Poseidon did not disappoint! We got there around 7:30 PM and had enough time to walk around and find a spot to watch the sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Caldera Cruise & Volcano Visit
Caldera Cruise & Volcano Visit
Santorini

We were picked up by the Santos transfer on time and had a nice trip to the port where we waited for our boat to arrive. The group on our boat was mostly couples and one other family with young children. The trip included 1 hour at the volcano crater (which is just enough time to walk to the top and back down), then we sailed to an area where we could swim to hot springs. After that, we sailed to a second area for swimming followed by a delicious dinner, then back around to the port near Oia to watch the sunset. Overall it was a lovely day!

Quality of Experience
Food
They provide a really good dinner of chicken kebabs, bread, rice, meatballs, greek salad, and a glass of local wine (or juice). The snack options for purchase were pretty limited (pringles and pretzels) so I'd tell the travelers to bring snacks.
Guides, Drivers and Staff
Transport
Private Athens Mythology Family Tour
Private Athens Mythology Family Tour
Athens

We had a wonderful tour guide who met us at the Acropolis Metro and then walked us to the top of the Acropolis and then the Agora, and gave us great insight into the history. Our guide was wonderful , incredibly knowledgeable and kind. She knew that our family already knew a lot of the Greek mythology history, and so she gave us some insider tips on other things to see in the area. She could also tell when our kids were getting bored and fading, and helped us find them some ice cream to cool off between our stops.

Quality of Experience
Guides, Drivers and Staff
Olive Farm Visit & Lunch in Archanes
Olive Farm Visit & Lunch in Archanes
Heraklion

The Koronekes Olive Mill is such a lovely experience! Our guide was really informative and we learned a lot about the olive oil process and the island of Crete. Also, the lunch at Bakaliko was so delicious. The servers were lovely, and they suggested some great dishes and wines for us.

Quality of Experience
Food
Guides, Drivers and Staff
Santorini Family Tour & swimming
Santorini Family Tour & swimming
Santorini

This was a really nice day with Argyros Travel. Our driver Takis and guide Harry were great. We got to Oia for some pictures before the crowds, and then traveled down to Megalochori to see an older town and original cave house. Then we went to Akrotiri for a guided tour (it was very cool!!). After Akrotiri we did the Atlantis museum, then over to Black Beach for lunch at a restaurant Mario, which was wonderful and had a beautiful view. We learned a lot about Santorini's history, culture, and the tourism industry.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jun 24, 2024

Dear Erica, I am really happy that you enjoyed the whole trip and that the itinerary was balanced and what you were looking for.
I am looking forward to welcoming you again in Greece or Italy where I also specialize in.
Eleni

Amazing Time!
Italy | Jun 11 - Jun 20, 2024

L
Lucia J.
Wareham, MA | Reviewed on Jun 24, 2024
The trip was really outstanding overall. I was very impressed with how seamlessly everything went. All the drivers and guides were right on time and they were all polite, knowledgable and welcoming. Some of the highlights; 1) the location of the hotel in Capri -- while the room was quite small, the hotel itself and the location was outstanding.
2) The best hotel by far was Villa Mary in Positano! Great room and balcony, amazing breakfast brought right to the balcony, the view from the...
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The trip was really outstanding overall. I was very impressed with how seamlessly everything went. All the drivers and guides were right on time and they were all polite, knowledgable and welcoming. Some of the highlights;

1) the location of the hotel in Capri -- while the room was quite small, the hotel itself and the location was outstanding.
2) The best hotel by far was Villa Mary in Positano! Great room and balcony, amazing breakfast brought right to the balcony, the view from the pool -- amazing hosts.
3) The boat trip in Capri was excellent -- the You Know group was fantastic -- especially Ross and Francisco. Liked that it was only 12 people. Need to provide a picture of where to meet the group though. We did not have the name of the tour group and was only told to meet at the white umbrella at Marina Grande -- there are tons of white umbrellas there! We almost missed our trip even though we were 20 minutes early. I sent Barbara a picture of where to meet and suggest you add it to the files like the picture of where to meet boat in Positano.
4) The Path of the Gods trip and our guide - both the hike and the guide were terrific
5) the guide at Pompeii was also great, but two hours was definitely NOT enough time in Pompeii -- would have liked to have had another two-three hours there with some time to explore on our own.
6) Loved Ravello - so glad our driver told us to spend more time there than Amalfi -- would highlight Ravello more.

Things that could have been better:
1) While we very much liked our boat captain in Positano, the trip to the "Hidden Beach" was not as advertised and was frankly disappointing. It was extremely crowded at the beach (packed us in like sardines) and we could not get lunch at the restaurant (they could not get us a table until 4:30 and our return trip was at 4:15...). We thought we would be going somewhere pretty quiet -- I was really pretty upset about it at the time given the extra expense of adding this experience. Very disappointing.
2) While the overall hotel in Sorrento was very good -- amazing location and breakfast, the actual mattress and linens were not up to the standards of the other places we stayed.
3) Pompeii - as described above - it was very disappointing not to have more time here. According to the itinerary, we thought we could have the driver stay longer if we were willing to pay, but when we asked, we were told it wasn't possible. Two hours is NOT enough time there -- especially with large crowds and lines to get into the more popular spaces.
4) the hotel in Naples -- while the hotel itself was quite lovely, the location in the building is quite rundown.
5) Didn't quite understand why we did not take the ferry directly from Capri to Positano? Why to Sorrento and then drive?

Hotel Reviews
Villa Mary Suites
Positano

LOVED everything about the Villa Mary! The wonderful location away from the craziness of Positano, the amazing view from the plunge pool, delicious breakfast on your private balcony and the warmth of the hotel staff. Stay here!!

Authenticity & Character
Location
Staff
Tizania is a gracious, warm and incredible host!
Cleanliness & Comfort
Maison il Conservatorio
Sorrento

Loved the location and the breakfast! And, the staff was very friendly. The mattresses and the linens need an upgrade.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Need better mattresses, linens and towels. Also, USB port did now work and even popped/sparked one time --
Rinuccini Relais Hotel
Naples

Actual hotel is lovely and kind of funky, but the overall building/elevator is a bit suspect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Piazzetta Diefenbach
Capri

Great location and lovely hotel. Room was quite small though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The best of Capri – Around the island by boat
The best of Capri – Around the island by boat
Italy

You Know is a great tour company -- Ross in particular did an amazing job.

Quality of Experience
Guides, Drivers and Staff
Transport
The Path of the Gods Hike with Private transfer
The Path of the Gods Hike with Private transfer
Amalfi Coast

Amazing hike -- tour guide was very knowlegable. Think his name was Guiseppe?

Quality of Experience
Guides, Drivers and Staff
Transport
Beach Experience in Amalfi Coast
Beach Experience in Amalfi Coast
Amalfi Coast

Already wrote about it -- NOT a hidden bead -- totally overcrowded and not at all what was advertised.

Quality of Experience
The boat ride part was great -- the beach not so much
Guides, Drivers and Staff
The boat captain was excellent and felt badly we had not have a good experience at the beach -- and seemed surprised that the travel agent had not made us reservations at the beach restaurant when we told him we were able to get a good lunch at the beach. luckily there was a small snack bar so we got something to eat.
Transport
Day Tour to Amalfi and Ravello from Positano
Day Tour to Amalfi and Ravello from Positano
Italy

Highlight by far was Ravello - glad the driver recommended to spend most of the time there.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver was great -- maybe Alessandro? Gave us great tips.
Pizza School at Agriturismo
Pizza School at Agriturismo
Italy

Great family run business! Had a blast!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Italy

Definitely NOT enough time in Pompeii -- was pretty disappointed we could not stay and explore more. There are huge lines with tour groups from Cruise ships so you need to build in more time to accomodate for this. Would have wanted more time on our own to explore after tour ended.

Quality of Experience
Great - but cut way too short.
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 27, 2024
Dear Lucia,
Thank you for your detailed review! We're delighted to hear your trip was outstanding overall and that our seamless coordination and professional guides made a difference.
We appreciate the highlights you shared, especially the fantastic hotel locations, the exceptional experience at Villa Mary and the memorable boat trip in Capri. It gives us great joy to hear these words about our trusted local collaborators.
Your constructive feedback is invaluable and your comments will help...
Read more

Dear Lucia,
Thank you for your detailed review! We're delighted to hear your trip was outstanding overall and that our seamless coordination and professional guides made a difference.
We appreciate the highlights you shared, especially the fantastic hotel locations, the exceptional experience at Villa Mary and the memorable boat trip in Capri. It gives us great joy to hear these words about our trusted local collaborators.
Your constructive feedback is invaluable and your comments will help us enhance future trips.

We look forward to welcoming you back to Italy!
On behalf of the entire Storywalking team, arrivederci!

Perfect Trip through France
France | Jun 13 - Jun 23, 2024

R
Richard L.
Mesa, AZ | Reviewed on Jun 24, 2024
Our ten day trip was absolutely marvelous. From the hotels that were chosen to the tours that were booked we had every we could ever want and more. Lyon was magical and the food delicious. Annecy was an unexpected gem with an abundance of outdoor activities only topped by our four days in Chamonix. We have never been to a more well appointed hotel as the Heliopic. It was absolutely perfect for us and our daughter. Read more

Our ten day trip was absolutely marvelous. From the hotels that were chosen to the tours that were booked we had every we could ever want and more. Lyon was magical and the food delicious. Annecy was an unexpected gem with an abundance of outdoor activities only topped by our four days in Chamonix. We have never been to a more well appointed hotel as the Heliopic. It was absolutely perfect for us and our daughter.

Hotel Reviews
Hotel de l'Abbaye
Lyon

A charming boutique hotel. It was well situated and quiet. The staff was accommodating and friendly if not always present.

Authenticity & Character
Beautiful hotel and area.
Location
Quite area just a five to ten minute walk from any tourist area.
Staff
Very helpful with good advice on area. Sometimes the front desk was unmanned even during the day.
Cleanliness & Comfort
Splendid Hotel Lac d'Annecy - Handwritten Collection
Annecy
Authenticity & Character
We liked the mid entity modern styling
Location
Right on the lake and in the center of town. Perfect location.
Staff
Everything we ever needed was always taken care of.
Cleanliness & Comfort
Heliopic Spa & Hotel
Chamonix

This was the nicest hotel I have ever stayed at.

Authenticity & Character
Location
Right next to the top attraction in Chamonix
Staff
Cleanliness & Comfort
Activity Reviews
Annecy Lake Cruise
Annecy Lake Cruise
Annecy
Quality of Experience
Guides, Drivers and Staff
Transport
Lyon Food Tour
Lyon Food Tour
Lyon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Radia Tehitahe

Martina and her team did an amazing job. The ...
Peru | Jun 6 - Jun 22, 2024

Alberto
Alberto C.
Boca Raton, FL | Reviewed on Jun 24, 2024
Martina and her team did an amazing job. The follow up with great on every part of the trip. We felt very comfortable in a foreign country. Well, done Read more

Martina and her team did an amazing job. The follow up with great on every part of the trip. We felt very comfortable in a foreign country.

Well, done

Hotel Review
Sumaq Machu Picchu Hotel
Machu Picchu
Local specialist: Martina Capel
Martina
Martina Capel
Local specialist in France | Replied on Jun 24, 2024

Dear Alberto,

Thank you so much for taking the time to write a short message. I'm very glad that you and your family enjoyed this special trip to Peru and Bolivia !

Warm regards,
Martina

Angela designed the perfect trip
Greece | Jun 11 - Jun 22, 2024

A
Allison P.
Oak Park, IL | Reviewed on Jun 24, 2024
Agelikli/Angela designed the perfect trip for us! She took into account all our interests and the needs of my young children. She checked in with us during the trip and was available when we had an issue with a hotel key after hours. Exceptional service. We also loved our guides. Eleni and her acropolis tour were delightful and each of the guides respected and appreciated my son’s Greek myth fandom. Driver/guides to Delphi and around Rhodes were SO personable and helped us get to know... Read more

Agelikli/Angela designed the perfect trip for us! She took into account all our interests and the needs of my young children. She checked in with us during the trip and was available when we had an issue with a hotel key after hours. Exceptional service.

We also loved our guides. Eleni and her acropolis tour were delightful and each of the guides respected and appreciated my son’s Greek myth fandom. Driver/guides to Delphi and around Rhodes were SO personable and helped us get to know Greece on a more personal level, and were great companions.

We would absolutely recommend all of these guides and Kim Kim/angela to friends!

Hotel Reviews
Kyria Boutique House
Plaka, Athens

Amazing location, lovely staff, breakfast on the roof with acropolis view!!! No bells and whistles in the room but who needs those?

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A little close quarters. But lovely.
Blue Dolphins Apartments & Suites
Firostefani, Santorini
Authenticity & Character
Amazing views!
Location
Architecture, parking lot was easy to get picked up/dropped off.
Staff
Cleanliness & Comfort
Breakfast in room!
Sunrise Luxury Apartments Rhodes
Rhodes

Good location, lovely staff, spacious rooms

Authenticity & Character
Fun to be in a modern room after more traditional spots. Good for kids to see variety.
Location
View of sea/sunset, near grocery store and many great restaurants.
Staff
Anna was particularly personable!
Cleanliness & Comfort
Activity Reviews
Young Heroes: a Family Mythology Tour
Young Heroes: a Family Mythology Tour
Athens

Eleni held the attention of my kids so well and was so friendly. Now we have a souvenir in the hero my son created.

Quality of Experience
Guides, Drivers and Staff
Transport
Butterfly Valley
Butterfly Valley
Rhodes

AMAZING/BEAUTIFUL. The valley was lovely and the butterflies so fun to look for/see.

Quality of Experience
Guides, Drivers and Staff
Transport
Delphi Full-Day tour
Delphi Full-Day tour
Greece

Demetrius was amazing and so personable and knowledgeable. The trip was enjoyable even though it was so long (a feat in itself) and the tour was so fascinating. Our guide was patient and kind and flexible. Great restaurant stop as well!

Quality of Experience
Guides, Drivers and Staff
Transport
Greek Wedding Show
Greek Wedding Show
Santorini

A fun way to spend the evening. Show could have been 90 min instead of 120 I think. But delightful good natured and fun/funny. Kids really enjoyed.

Quality of Experience
Guides, Drivers and Staff
We guide you in the Past 2024
We guide you in the Past 2024
Greece

Very good storytelling from our guide! Easy transport, flexible and kind. A great chance to learn about the past civilization on Santorini and current research efforts.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Volcano Cruise
Sunset Volcano Cruise
Santorini

Absolutely great. Cool boat, great experience. Volcano hike was cool!

Quality of Experience
Food
Plentiful and enough to choose from. I also packed a sandwich for my picky eater and I was happy I was allowed to do that.
Guides, Drivers and Staff
Transport
Highlights of Rhodes
Highlights of Rhodes
Rhodes

So cool! Nikos even stopped at an olive farm for us. We got a really good sense of Rhodes and Rhodes town from this tour! Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 24, 2024

Yeia sou, Alison!

I'm truly so happy to know that you had a great time here in Greece with us!
It's awesome to know that the kids also enjoyed their time here.

I would love to see you coming back, especially when the kids are a bit older and can do/enjoy more things!

It was awesome talking to you, getting to know you, and assisting you! 🥰

Safe travels!
Angela and the GA Trips team

A lot of Scotland!
Scotland | Jun 14 - Jun 23, 2024

Patricia
Patricia L.
Pulaski, VA | Reviewed on Jun 24, 2024
Katerina was amazing. She was always prompt with her replies and followed up on all our suggestions and questions.
Will definitely use her on our next trip her.
All of our transitions were smooth except for checkin to apt. in Edinburgh on June 18. We had nor received any checkin details for keypad. Fortunately we did make contact with her and got in. The email with those details had not been received on our end. All lodging was most acceptable.
Our Orkney guide Ann was excellent as was...
Read more

Katerina was amazing. She was always prompt with her replies and followed up on all our suggestions and questions.
Will definitely use her on our next trip her.
All of our transitions were smooth except for checkin to apt. in Edinburgh on June 18. We had nor received any checkin details for keypad. Fortunately we did make contact with her and got in. The email with those details had not been received on our end. All lodging was most acceptable.
Our Orkney guide Ann was excellent as was John on Shetland and Nicholas for Cairngorms. He also helped us with transportation to Ayr to ride the amazing Clydesdales!

Hotel Reviews
Wilde Apartments Grassmarket
Edinburgh

Our stay at Wilde Apartments Grassmarket was mostly pleasant, but we had an issue with the taxi driver dropping us off at the wrong place. It was a minor inconvenience, but worth mentioning.

Destiny Scotland - Hill Street Apartments
EDINBURGH

Destiny Scotland - Hill Street Apartments was one of the best places we've ever stayed. The only hiccup was the lack of communication about the key code to enter the apartment, which caused a bit of a panic. However, once that was sorted out, our stay was perfect. The apartment itself was fantastic and made our stay in Edinburgh truly memorable.

The Kirkwall Hotel
Kirkwall

The Kirkwall Hotel was an excellent choice. The staff was fantastic, and the accommodations were comfortable and met all our needs. The service was impeccable, making our stay there truly enjoyable.

Activity Reviews
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

The taxi service to our hotel was prompt, but the Edinburgh Old Town Tour was a bit underwhelming. Our guide, Christoph, was lovely but had a heavy accent that made it hard to understand him, especially with the Plexiglas barrier in the taxi. An open car might have made the experience much better. Despite this, he took us to Calton Hill, which we thoroughly enjoyed.

Shetland Tour
Shetland Tour
Shetland

The Shetland Tour was a highlight. We had a fantastic guide who took us on a driving tour through some breathtaking scenery. It was truly an unforgettable experience, made even better by the knowledgeable and friendly guide. I would highly recommend this tour to anyone visiting the Shetland Islands.

Cairngorms National Park Wildlife Tour
Cairngorms National Park Wildlife Tour
Edinburgh

Nicholas, our guide for the Cairngorms tour, was absolutely wonderful. The tour was well-organized, and Nicola's knowledge and enthusiasm for the area made it an exceptional experience. I couldn't have asked for a better guide or a more beautiful setting.

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jun 25, 2024
Dear Patricia, Thank you so much for your kind words! It was truly a pleasure to work with you on planning your trip, and I'm absolutely delighted to hear that you enjoyed your experiences. I'm also glad to know that your interactions with Ann, John, and Nicholas were excellent and that they added to your enjoyment of the beautiful Scottish landscapes and activities. I'm sorry about the check-in hiccup in Edinburgh. Thank you for your patience and understanding as that issue was resolved.... Read more

Dear Patricia,

Thank you so much for your kind words! It was truly a pleasure to work with you on planning your trip, and I'm absolutely delighted to hear that you enjoyed your experiences. I'm also glad to know that your interactions with Ann, John, and Nicholas were excellent and that they added to your enjoyment of the beautiful Scottish landscapes and activities.

I'm sorry about the check-in hiccup in Edinburgh. Thank you for your patience and understanding as that issue was resolved.

Your itinerary was indeed inspiring, and I must admit, the Clydesdales Farm has now made it to the top of my own list of places to visit! I wish you many more amazing trips ahead and would be absolutely thrilled to assist you with any future travel plans.

Kat

Memories for a lifetime
France | Jun 7 - Jun 17, 2024

K
Kirby F.
Newark, NJ | Reviewed on Jun 24, 2024
Thanks to Lucie for putting together a memorable trip to the Loire region and Bretagne. The chateau she found for us, Domaine de La Tortinière, was remarkable. She arranged breathtaking tours and a full-day of interesting history from the D-Day invasion of Normandy. We really enjoyed our guide, Clementine, whose local knowledge was great to experience. Read more

Thanks to Lucie for putting together a memorable trip to the Loire region and Bretagne. The chateau she found for us, Domaine de La Tortinière, was remarkable. She arranged breathtaking tours and a full-day of interesting history from the D-Day invasion of Normandy. We really enjoyed our guide, Clementine, whose local knowledge was great to experience.

Hotel Reviews
Hôtel Beaufort
Saint-Malo

This hotel was breathtaking. Being on the water with such a dramatic view was incredible. We enjoyed a fantastic dinner at a local restaurant recommended by Lucie, which featured amazing fresh seafood and a stunning sunset. The next day, even though it was rainy, the views were dramatic and beautiful.

Hotel Collège de France 3*

Smaller hotel with a really historical feel. Fantastic staff who were always helpful finding restaurants, transportation, etc. We loved the location in the heart of the 5th Arrondissement, near the Pantheon.

Authenticity & Character
Location
Staff
Very friendly and good English.
Cleanliness & Comfort
Activity Reviews
Visit of the Eiffel Tower with access to the summit
Visit of the Eiffel Tower with access to the summit
Paris

I was really looking forward to going up to the top of the Eiffel Tower, but due to some crazy traffic (thanks to President Biden's visit), we missed our appointment. Despite not making it to the summit, we still enjoyed our time at the Eiffel Tower and took some great pictures.

Chambord Castle
Chambord Castle
France

Chambord Castle was one of the highlights of our trip. It was lovely to see and really stood out among the chateaus we visited.

Vouvray wine discovery tour
Vouvray wine discovery tour
France

The wine discovery tour in Vouvray was fantastic. We learned about biodynamic wines, which was fascinating. It was a great day overall.

Rodin museum
Rodin museum
Paris

The Rodin Museum was part of a perfect day. We got to see different aspects of France, and the museum itself was a wonderful experience. We really enjoyed it.

Tour of D-Day Sites
Tour of D-Day Sites
France

We had a private guide named Clementine who was outstanding. She brought the history of the Normandy invasions to life and adjusted the tour magnificently to our interests. By the end of the day, we had a comprehensive understanding of the event

Discovery of the Machines de l'île
Discovery of the Machines de l'île
Nantes

This was such a unique and fantastic experience! The mechanized animals, including a giant elephant you can ride, were incredible. It felt like stepping into a Studio Ghibli movie, filled with imagination and creativity. Plus, the hotel was conveniently located, which made for an enjoyable evening.

Adventure aboard an authentic sidecar to uncover Paris
Adventure aboard an authentic sidecar to uncover Paris
Paris

The sidecar tour was an unexpected delight! It was a recommendation from Lucie, and my family absolutely loved it. It gave us a unique perspective of Paris, almost like we were pedestrians exploring the city. The kids, who are in college, found it especially helpful to understand the city's geography before we walked around the next day.

Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Jun 24, 2024

Thank you so much Kirby for your review. I am so happy that this was a memorable trip for the whole family and that you enjoyed the Loire Valley, Brittany and Normandy.
Thanks for sharing your feedback on the hotels and the tours. This is of great help for us to keep improving our services.
I wish you the best.
Lucie

My daughter and I spent my birthday in Colomb...
Colombia | Jun 15 - Jun 22, 2024

Tarang
Tarang P.
Los Angeles, CA | Reviewed on Jun 23, 2024
My daughter and I spent my birthday in Colombia and had a first class experience! The guides were so knowledgeable and really cared to get to know us and provide personal experience. We learned so much on each tour. I loved the fruit, bread, and milk tasting in the market in Bogota and the trip to Monserrate. In Medellin, the coffee farm tour was first rate, definitely a highlight for the whole trip. Also, our guide took us to some of his favorite local cuisines which I loved. My daughter... Read more

My daughter and I spent my birthday in Colombia and had a first class experience! The guides were so knowledgeable and really cared to get to know us and provide personal experience. We learned so much on each tour. I loved the fruit, bread, and milk tasting in the market in Bogota and the trip to Monserrate. In Medellin, the coffee farm tour was first rate, definitely a highlight for the whole trip. Also, our guide took us to some of his favorite local cuisines which I loved. My daughter got to climb Guatape with him in record time which is a memory she will always cherish. My daughter also enjoyed walking the streets of Cartagena and learning about the culture. The day trip to Tierra Bomba was great too. There was an issue with one of the flights and the tour company took care of it immediately which shows the professionalism and experience of the team. Overall, amazing time

Hotel Reviews
Residence Inn Bogotá
Bogotá

Great location, hot water took a little time to warm up though. They gave special treat for Bonvoy members which was nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Faranda Collection Medellin
Medellin

Wonderful hotel, friendly staff. Rooftop view is amazing, food was fabulous and spa was also wonderful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena

Very friendly helpful staff. Great AC in rooms for hot days. Rooftop pool was very nice

Authenticity & Character
Location
Staff
Sergio was very helpful with great recommendations
Cleanliness & Comfort
Activity Reviews
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Bogotá

Gold museum was amazing experience. Our guide was so knowledgeable, we learned so much in each area.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Coffee Farm Tour
Half-Day Coffee Farm Tour
Medellín

Highlight of the trip! Learned so much, the view was incredible

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Felipe Rico
Felipe
Felipe Rico
Local specialist in Bogota | Replied on Jun 24, 2024

Dear Tarang,
Thank you very much for visiting Colombia with your daughter and for making us a part of your trip. Thank you as well for taking the time to leave a review, and we really appreciate your feedback. It is great to hear that you both had a great trip, and enjoyed your tours, activities, and had a good time with your local guides. It has been a pleasure meeting you, and we hope you stay in touch.

Happy Birthday once again and our very Best Wishes for the year ahead!

Best,
Felipe and the Aracanto Team

KimKim/Original Travels provided excellent service and trip planning
Morocco | Jun 9 - Jun 14, 2024

J
Jennifer M.
San Jose, CA | Reviewed on Jun 23, 2024
I was a little skeptical about using kimkim at first-- but it proved to be a thoroughly convenient and helpful service in planning our trip(s) to Morocco and Portugal. The travel planning services provided by Ali and Said at Original Travels were excellent! Ali and Said were always responsive to our questions and the 6 day custom trip they planned for us through Marrakech, the Atlas Mountains and Erg Chebbi exceeded our expectations. Our driver, Tarik, was excellent. We spent 8-10 hours a... Read more

I was a little skeptical about using kimkim at first-- but it proved to be a thoroughly convenient and helpful service in planning our trip(s) to Morocco and Portugal. The travel planning services provided by Ali and Said at Original Travels were excellent! Ali and Said were always responsive to our questions and the 6 day custom trip they planned for us through Marrakech, the Atlas Mountains and Erg Chebbi exceeded our expectations. Our driver, Tarik, was excellent. We spent 8-10 hours a day with him driving from one location to the next and really appreciated his good humor, knowledge of the local area and very safe driving skills.

Hotel Reviews
Dar Rihana Dades
Douar Aït Ouffi

We were pleasantly surprised by the cleanliness and quality of the rooms in this newly renovated hotel. Dinner and breakfast were also very good.

Four Seasons Resort Marrakech
Marrakech

We've stayed at Four Seasons all over the world. This location maintains Four Seasons well-deserved reputation for excellent service, beautiful rooms and grounds, and delicious on-site dining.

Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

It's a LONG journey to get here-- but when you're riding a camel off into the Sahara dunes and coming back to dinner and a fireside performance, it's all worth it!

Cleanliness & Comfort
For being in the middle of the desert, this location didn't lack any comforts, including A/C.
Riad Ksar Ighnda
Ait Benhaddou

While the rooms are 3 stars (clean, but relatively small), what really sets this property apart are its beautiful gardens and grounds and the views of the valley. Don't miss the chance to explore the mosque, hammam and bakery in the buildings next door .

Activity Reviews
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

This was the perfect activity for our first night in Marrakech. Dinner was absolutely delicious and our kids enjoyed the chance to talk with the young son of the family who prepared our meal.

Quality of Experience
Family Visit to the Majorelle Gardens
Family Visit to the Majorelle Gardens
Marrakesh

This place was cool, but we could probably have skipped it in favor of more time exploring other parts of Marrakech. A little too 'instagrammy' for our tastes.

Quality of Experience
Feasting with Family: Unforgettable Evening Food Tour in Marrakech
Feasting with Family: Unforgettable Evening Food Tour in Marrakech
Marrakesh

Great experience walking through the markets with multiple stops to try soup, snails, olives, bread, tagine and fresh juice.

Quality of Experience
Guides, Drivers and Staff
Super knowledgeable guide. Really enjoyed spending time with Hannan.
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jun 25, 2024

Hi Jennifer,

Thank you so much for sharing your experience! We're thrilled to hear that Original Travels could exceed your expectations. It’s wonderful to know that your trip through Marrakech, the Atlas Mountains, and Erg Chebbi was such a memorable adventure. We’re also glad to hear that Tarik's excellent driving, local knowledge, and good humor added to the experience. We hope to assist you with many more journeys in the future!

Best Wishes,
Ali

KimKim/Across Portugal provide great travel planning services
Portugal | Jun 14 - Jun 22, 2024

J
Jennifer M.
San Jose, CA | Reviewed on Jun 23, 2024
I was a little skeptical about using kimkim at first-- but it proved to be a thoroughly convenient and helpful service in planning our trip(s) to Portugal and Morocco. The travel planning services provided by Pedro at Across Portugal were excellent! He and his team were always responsive to our questions and the 9 day custom trip they planned for us through Lisbon (including trips to Sintra and Belem), Algarve and Cascais was exactly what we hoped for. We particularly appreciated the... Read more

I was a little skeptical about using kimkim at first-- but it proved to be a thoroughly convenient and helpful service in planning our trip(s) to Portugal and Morocco. The travel planning services provided by Pedro at Across Portugal were excellent! He and his team were always responsive to our questions and the 9 day custom trip they planned for us through Lisbon (including trips to Sintra and Belem), Algarve and Cascais was exactly what we hoped for. We particularly appreciated the thoughtful welcome gift upon arrival at our Lisbon hotel and Pedro's responsiveness when our hotel in the Algarve, Cascade Wellness Resort, did not meet our (admittedly) high standards. Our driver, Andre, was one of the highlights of our trip. He was great with our kids and we really enjoyed our conversations with him.

Hotel Reviews
Cascade Wellness
Lagos

We have admittedly high standards when it comes to our resort hotels. Unfortunately, despite what appeared to be their best efforts Cascade Wellness just didn't meet the mark. Our first apartment (#511) was very disappointing-- a not insignificant walk to the main dining areas/pools with a view of the roundabout, combined with worn/dirty furnishings, dirty linens and black mildew rampant in the shower areas. We were disappointed enough that for only the 2nd time in my life, we requested a room change. The second apartment (#1111) was an improvement in terms of cleanliness/pool access. Overall, however, this resort needs refurbishment. The carpets/couches/draperies in both apartments need to be deep cleaned to remove stains and the furniture is noticeably dented and scratched. In the three days we spent poolside, the pool bar by the 'sand' pool never opened (we were there in mid-June and the pool was in use by many people). Landscaping does not appear to be watered regularly and walkways between buildings were in need of repair. We only ate at the hotel once after being unimpressed with our lunch, preferring either to go out and order in via UberEats. The front desk, however, did try to be helpful, providing good restaurant recommendations and, after moving us, checking to see if the new apartment was an improvement. Bottom line, this is not a 5 star, or even a 4 star, resort.

Location
Resort was convenient to Lagos and other towns, but given the environment (set on a cliff above the ocean) no easy beach access or easy ocean views.
Staff
Staff was fine-- but other than one woman at the front desk who really helped us with dinner reservations and with moving our apartment, service did not particularly stand out.
Cleanliness & Comfort
As noted in my review, our initial apartment was dirty enough and in bad enough repair overall that we requested to be moved to a new apartment. Stay away from Apartment #511.
Heritage Avenida Liberdade
Lisboa

Great location, well appointed, clean rooms (the port in the rooms is a nice touch).

Cascais Miragem
Cascais - Portugal

Great location, beautiful ocean views with a balcony. Large rooms (our adjoining rooms had dressing room area(s) larger than many hotel rooms). Only stayed one night so can't speak to the pool and other services.

Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Sintra is a can't miss stop on your visit to Portugal and, at the suggestion of our driver, Andre, we combined our visit to Pena Palace with a visit to Quinta Da Regaleira and a quick lunch in the old town area-- which made for a perfect day trip from Lisbon.

Quality of Experience
Guides, Drivers and Staff
Andre is a MAJOR asset to his employer. We really enjoyed our time with him and his excellent recommendations. We will recommend him to others and request him as our driver on a return visit.
Transport
Very comfortable Mercedes vans were used throughout all of our transfers.
Panoramic Boat to the Ponta da Piedade Grottoes
Panoramic Boat to the Ponta da Piedade Grottoes
Portugal

Lovely private boat tour along with coast. Knowledgeable, pleasant guide and appreciated the mid-ride port sampling and that our son got to help drive the boat. Would have liked the option to jump in the water at some point, but recognize that was not part of the itinerary.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 01, 2024

Hey Jennifer,
Thank you so much for sharing your experience.
It was a pleasure to assist you and ensure your travel plans met your expectations.
Your appreciation of the welcome gift and our responsiveness to your concerns at the Algarve hotel means a lot. We strive to make every detail perfect for our travelers, and it's great to know we could address your needs promptly. Thank you for trusting us with your travel plans.
Your friend in Portugal - Pedro

Amazing southern Italy experience
Italy | Jun 1 - Jun 21, 2024

KLAUS
KLAUS A.
Bon Air, VA | Reviewed on Jun 23, 2024
Vincenzo provided outstanding travel service, creating an amazing experience for our highly customized southern Italy journey (Sicily, Amalfi Coast, Puglia). He was very attentive to our desires and crafted a perfect itinerary to fulfill all our trip goals. We were extremely happy with the choice of destinations, the activities and the accommodations. He was very responsive to our inquiries before and during the trip, providing answers and solutions within a very short time, so we always felt... Read more

Vincenzo provided outstanding travel service, creating an amazing experience for our highly customized southern Italy journey (Sicily, Amalfi Coast, Puglia). He was very attentive to our desires and crafted a perfect itinerary to fulfill all our trip goals. We were extremely happy with the choice of destinations, the activities and the accommodations. He was very responsive to our inquiries before and during the trip, providing answers and solutions within a very short time, so we always felt well supported during the planning process and during the development of our journey. Vincenzo did an excellent job coordinating the local guides and hotels, and documented all local contact information for all activities providers. This was important for small adjustments during the itinerary, i.e. due to weather related changes. We are very thankful to Vincenzo and the local guides and activities providers and hotel staff that we encountered during our trip. Everything went as planned with zero issues. The kimkim travel service model is excellent and the app is very competent. We will be back with other trips for sure.

Hotel Reviews
Boutique Hotel Re Federico
Ortigia

A fantastic boutique hotel in the historical island of Ortigia, walking distance to waterfront and Duomo piazza. Great breakfast in the apartment or in the adjacent cafe. Valet parking

Authenticity & Character
a huge beautiful apartment with art and large terrace
Location
historical town and next to the waterfront of Ortigia
Staff
very helpful and friendly
Cleanliness & Comfort
well kept and clean
Hotel Miramare
Sorrento

Very tasteful boutique hotel, a huge apartment with sea view and private terrace. Swimming pool overlooking the sea. Walking possible to town and marina (1.2 miles). Good breakfast. Parking available on premises.

Authenticity & Character
boutique attributes, old flair feeling, marble checkered floor in the apartment
Location
Overlooking the sea
Staff
respectful and courteous
Cleanliness & Comfort
well kept, minor issue on the bed sheet, resolved immediately
Il Nido
Amalfi

A family and quaint hotel overlooking the sea. Room with enormous terrace with fantastic sea view. Walking to Amalfi center (1 mile). Very good breakfast. Parking on premises.

Authenticity & Character
a family hotel, old Mediterranean flair
Location
sea view, walking distance to historical center
Staff
Extremely friendly and courteous
Cleanliness & Comfort
well kept and clean
Ai Terrazzini
Matera

In the historical center, a beautiful renovation that brings you to the diverse past of Matera. Our apartment room was likely an old round ceiling grotto. Very good breakfast. Only parking garage outside the old city (walk to hotel 1 mile)

Authenticity & Character
perfect match of the town's white stone and grottos
Location
in the center of old Materal
Staff
friendly and helpful
Cleanliness & Comfort
well kept and clean
Hotel La Pensione Svizzera
Taormina

Great Sea view room, walking distance to the pedestrian historical town full of restaurants. Rooms slightly dated, but not a detractor. Personalized very good breakfast service and happy hour. Coordinated parking nearby.

Authenticity & Character
Old fashioned Mediterranean flair
Location
Sea view, next to historical town, Greek theater, top of castle trail
Staff
all friendly and helpful
Cleanliness & Comfort
well kept and clean
Hotel Politeama
Palermo

The hotel is very professional, in a perfect location next to the pedestrian zone and close to the main Palermo attractions (Norman palace, Duomo, Opera, Quatri-Canti). The breakfast is excellent, one of the best we experienced. Rooftop bar and restaurant overlooking the Politeama. Valet parking.

Authenticity & Character
professional
Location
a perfect location next to the pedestrian zone
Staff
great service
Cleanliness & Comfort
well kept and clean
Viacolvento Boutique Hotel
Marsala

A beautiful boutique hotel in the center of the pedestrian historical center and near restaurants. Excellent breakfast. Tight free parking in front of the hotel.

Authenticity & Character
a boutique hotel with great taste layout
Location
in the historical center and close to the pedestrian zone with restaurants
Staff
great touristic information and recommendations
Cleanliness & Comfort
well kept and clean
Palazzo de Noha
Lecce

Amazing boutique hotel with very personalized treatment. In the Lecce historical town, this renovation yielded a great comfortable room and facilities. Art and designer objects. Minibar with water, soda and juice complimentary. Excellent breakfast with very fresh local food and juice. Rooftop bar with sun/shade lounge and mini pool. Valet parking.

Authenticity & Character
beautiful art, tasteful facilities
Location
in the historical heart of Lecce
Staff
the best we met in Italy, personalized caring
Cleanliness & Comfort
well kept and clean
Hotel Piazza Bellini & Apartments
Naples

Professional and modern - young and fresh, no frills. Walking to the pedestrian historical zone and pizza places. Good breakfast in the open courtyard. I wish our balcony was renovated like others we saw, so was not really usable. Staff said no other was available. No parking and restricted driving zone.

Authenticity & Character
young and modern in the historical neighborhood
Location
next to historical town
Staff
courteous and helpful
Cleanliness & Comfort
We had one of the balconies which were not renovated, so its floor looked molded, ugly and run-down, not usable. Room inside was clean
Activity Reviews
Welcome to Sicily!
Welcome to Sicily!
Italy

Sicily was a Beautiful place. From Palermo be sure to visit CEFALU (incredible historical town, water and hike to the Castelo)

Quality of Experience
Guides, Drivers and Staff
Guided Walking Tour of Palermo
Guided Walking Tour of Palermo
Palermo

Martina is a local and she provided an amazing experience. She is very knowledgeable and was able to connect the diverse cultural history of Palermo (Phoenician, Roman, Arab, Norman, Modern) in a very thoughtful and witty manner. We visited all the historical highlights and market, and felt we got to know well this beautiful and interesting city.

Quality of Experience
Guides, Drivers and Staff
Day Trip to the Valle dei Templi
Day Trip to the Valle dei Templi
Italy

You get to walk around the awesome monuments

Quality of Experience
Guided tour of Valle dei Templi
Guided tour of Valle dei Templi
Italy

Enza was an incredible guide and provided a lot of the history and context for the greek culture in Agrigento and all around Sicily.

Quality of Experience
Guides, Drivers and Staff
Guided Tour of Syracuse
Guided Tour of Syracuse
Syracuse

Thanks Giuzy for being flexible as we had to move the tour. Professional and efficient tour. Unfortunately we did not get to go inside many of the sites with her.

Quality of Experience
Guides, Drivers and Staff
Mount Etna Tour
Mount Etna Tour
Italy

We had a great hike and lunch with Emiliano and learned all about this active volcano. He is a local and a geologist and displayed his great knowledge and passion. They had a car trouble and much delay before we could start, but in the end all was well

Quality of Experience
Guides, Drivers and Staff
Capri  Boat Tour
Capri Boat Tour
Italy

Our captain Pepe was excellent - we visited all highlights around the island and got to sail through the Faraglione di Mezzo: The middle rock, which has an arch. Beautiful trip

Quality of Experience
Guides, Drivers and Staff
Boat Tour around Ortigia
Boat Tour around Ortigia
Syracuse

Francesco and Gianni provided a wonderful experience. Due to weather we had to move the trip, which was accomplished flawless. An amazing way to see Ortigia and swim on the sea next to the Byzantine castle. Excellent boat and service!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of Modica - the Baroque town of chocolate
Guided tour of Modica - the Baroque town of chocolate
Italy

Graziella was incredible. She is also a restaurant and Olive plantation owner and we learned so much not only about the town and churches history, but much about the wonderful Italian food (olives, pasta, capers, etc). What a creative way to show the local culture and history.

Quality of Experience
Guides, Drivers and Staff
Welcome to Sorrento!
Welcome to Sorrento!
Sorrento

Very interesting town, larger than the others in the coast, but less expensive, with an extensive street market (buy here rather than other places like Capri or Positano) and a nice beach and Marina area with great restaurants. Our hotel with sea view was excellent

Quality of Experience
Half day group boat tour of the Amalfi Coast
Half day group boat tour of the Amalfi Coast
Italy

Beautiful boat trip, we hugged the coast all the way to Positano and learned about all the most significant places of this amazing coast. We go to take incredible pictures, especially from the sloped hill of Positano and its quaint houses.

Quality of Experience
Guides, Drivers and Staff
Matera guided tour
Matera guided tour
Matera

This ancient grotto and white stone town is incredible and is perched on the hill overlooking the beautiful valley. It is a very unique destination with a history that dates back 8,000 years. Renato is a local and shared his family history, and made it interesting (though at times a little repetitive). It was interesting to say the least.

Quality of Experience
Guides, Drivers and Staff
Welcome to Puglia!
Welcome to Puglia!
Italy

An incredible beautiful and interesting region, with still relatively low key tourism and without the crowds. Great service everywhere and high quality of boutique hotels and restaurants

Quality of Experience
Welcome to Lecce!
Welcome to Lecce!
Lecce

Amazing historical town - it is called, deservedly, the Florence of the South. Towns to visit from this base include: Alberobello - home the Trulli Ostuni - the Citta Bianca Otranto - beautiful seaside Polignamo-al-Mare - another beautiful historical coast town. And drive the Adriatic blue sea view road from Santa Maria di Leuca to Otranto - beautiful!

Quality of Experience
Local specialist: Vincenzo Granato
Vincenzo
Vincenzo Granato
Local specialist in Milan | Replied on Jul 11, 2024

Hi Klaus,

Thank you so much for your kind words. It was truly a pleasure to organize this wonderful trip for you. I'm very happy to hear that you enjoyed it so much and I hope you will travel with us again soon. I would like to take this opportunity to welcome you to our membership program, details of which you can find here: https://authenticusitaly.it/authenticus-club/
As a member, if you decide in the future to travel again with us, you will enjoy various benefits on your next trip.

Best regards from Italy, and I wish you all the best for the future.
Vincenzo

Maximum enjoyment with ease
Ireland | Jun 14 - Jun 20, 2024

Sandy
Sandy M.
Canada | Reviewed on Jun 23, 2024
From the start of planning with our guide Svetlana to the end of the trip, everything came together with ease. We did not have a lot of time (8 days including to and from Canada) to explore Ireland, but Svetlana helped me hone in on what was most important to us and how best to travel while there. It was our first time travelling with our youngest son and we were thrilled to share this adventure with him. Our hotels were very comfortable and welcoming - our favourite was The Salthouse Lodge... Read more

From the start of planning with our guide Svetlana to the end of the trip, everything came together with ease. We did not have a lot of time (8 days including to and from Canada) to explore Ireland, but Svetlana helped me hone in on what was most important to us and how best to travel while there. It was our first time travelling with our youngest son and we were thrilled to share this adventure with him. Our hotels were very comfortable and welcoming - our favourite was The Salthouse Lodge in Ballycastle, where we stayed for 3 nights to allow us to explore the area. The Beresford Hotel in Dublin was our first stop and Robert at the front desk was both entertaining and extremely helpful. There was the right amount of tours - the Titanic Experience and Black Cab tour in Belfast and the Guiness Tour in Dublin. The itinerary was flexible enough that we could add or subtract experiences as we wanted, so ended up doing Bushmills Distillery visit and a tour in Londonderry, as well as high tea at the Merchant Hotel in Belfast. When there was a glitch in the Black Cab tour timing, Svetlana was easily contacted and she sorted everything out very quickly. It was very helpful to have the breakfasts included each day and it was never difficult to find wonderful places for the other meals. We are already thinking about our next visit to Ireland and other adventures in the world and would definitely use KimKim again to be able to design the best experience with professional and skilled guidance helping every step of the way. We were able to relax in a way we have not done on past tours with other companies. Many thanks to Svetlana for helping to make this a memorable trip.

Hotel Review
The Salthouse Hotel & Lodges
Ballycastle

This hotel checked all the boxes. Location, comfort, great food, good staff and an incredible view. We looked forward to returning to the hotel after each day of exploring to enjoy the bar before dinner, have a great meal and take in the incredible view. We commented to each other on how relaxed we felt. As an eco lodge, it is clear that the Salthouse in working to provide an experience that is environmentally respectful, and they make use of local produce and bar selections. The meals were excellent and the staff were always helpful. I would return to the Salthouse again, hopefully soon.

Authenticity & Character
The hotel is tastefully decorated with a seaside theme that evokes a sense of relaxation. The rooms are comfortable and spacious and the restaurants and bars welcoming and located to get the best view possible.
Location
A panoramic view of the fields, cliffs and ocean. Spectacular
Staff
Always helpful and ready to answer questions
Cleanliness & Comfort
Local specialist: Svetlana Frolova
Svetlana
Svetlana Frolova
Local specialist in Ireland | Replied on Sep 06, 2024

Thank you so much for your fantastic feedback, Sandy! I’m delighted to hear that everything went smoothly from the planning stage. It sounds like you had a wonderful experience with your son, and I’m glad you enjoyed the comfortable hotels, especially The Salthouse!

I appreciate you reaching out about the Black Cab Tours; these things happen, and you handled it like a champ! I can’t wait to help you plan your next adventure, whether it’s back to Ireland or somewhere new. Thanks again for choosing Kimkim, and here’s to more memorable travels ahead!

Unforgettable and Perfect!
Norway | May 26 - Jun 11, 2024

D
Denise E.
San Jose, CA | Reviewed on Jun 23, 2024
Every aspect from planning to the trip itself was incredible! Our trip planner, Christina, asked questions and got to know our family and what was important to us before planning. She then prepared an initial plan and asked for comments. She worked with us to meet our price point and then made many revisions and offered advice throughout the whole planning period. She planned so perfectly that our trip went amazingly smooth. It was such a nice convenience to have all of the accommodations... Read more

Every aspect from planning to the trip itself was incredible! Our trip planner, Christina, asked questions and got to know our family and what was important to us before planning. She then prepared an initial plan and asked for comments. She worked with us to meet our price point and then made many revisions and offered advice throughout the whole planning period. She planned so perfectly that our trip went amazingly smooth. It was such a nice convenience to have all of the accommodations and transportation booked in advance, and Christina put a lot of thought into our accommodations and their proximity to our modes of transportation, making our travel very easy. This trip was done solely on planes, trains, ferries, buses and a couple taxis. The tours she booked for us allowed us to see everything we wanted. Everyone from our tour guides to taxi drivers were so nice, accommodating and very knowledgeable. Our itinerary included Oslo, Aurland, Bergin, Alesund, Andalsnes and Trondheim as the main hubs, with cruises on the UNESCO fjords, trips on the Flam and Rauma railroads, and private tours to other destinations with many waterfall stops along the way. Although it was all wonderful, one highlight was the gondola ride in Andalsnes and dinner at Eggen restaurant at the top. Norway is a very beautiful country with diverse areas, awesome hikes, excellent art installations, living history museums, excellent restaurants, wonderful fjords and really nice people. We are very thankful to Christina for making this trip so amazing, comfortable and perfect for our family. We highly recommend using Christina and KimKim as a trip planner.

Hotel Review
Vangsgaarden Gjestgiveri
Aurland

The fisherman's cabins are so wonderful and homey. The restaurant is very good and the breakfasts are amazing! The staff is very attentive and kind. There is a grocery store and bakery very close and the fisherman's cabins are well equipped should you wish to cook. Highly recommend!

Authenticity & Character
Cabins are right on the fjord with small decks. Interior trimmed out in wood and well equipped.
Location
Central to many nice walks, convenient stores, cabins are right on the fjord, offering an amazing view.
Staff
So kind and accommodating. Very helpful!
Cleanliness & Comfort
Cabins were clean and beds were very comfortable.
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Jun 25, 2024

Hi Denise, it makes me so happy to read this review! I am so glad that you had a good time here in Norway. It was a true pleasure planning this trip with you and your family and getting to know you. I admire how you all embrace the adventure you set out on. As I mentioned earlier, if you should ever wish to come back for a winter edition, I would love to help you plan again! :) Wish you and your family all the best! Christina

The tour guides were very good on our trip. ...
Sweden | May 20 - Jun 16, 2024

laura
laura H.
Seattle, WA | Reviewed on Jun 23, 2024
The tour guides were very good on our trip.
Veronika had some awesome parts of the trip set up for us.
I loved the train trip to Flam and the pastry class in Copenhagen.
Read more

The tour guides were very good on our trip.
Veronika had some awesome parts of the trip set up for us.
I loved the train trip to Flam and the pastry class in Copenhagen.

Hotel Reviews
Alda Hotel Reykjavík
Reykjavík

Perfect location in town near to restaurants and shopping

Authenticity & Character
Clean and friendly people
Location
Easy access to highways and restaurants
Staff
Cleanliness & Comfort
Scandic Göteborg Central
Göteborg

Clean but too far from tourist activities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Christiania Teater
Oslo

Lovely place right next to the park

Authenticity & Character
Location
Staff
Incredible staff. Very friendly
Cleanliness & Comfort
Flåm Marina
Flåm

This place was amazing. Beautiful location and the food was excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Jun 24, 2024

Dear Laura & Dennis!

Thank you so much for your kind words!

It was a pleasure to help you with your recent adventures :)

Best,
Veronika

Our trip went off FLAWLESSLY! I am so impress...
Greece | Jun 11 - Jun 22, 2024

Vicki
Vicki M.
Elk Grove Village, IL | Reviewed on Jun 23, 2024
Our trip went off FLAWLESSLY! I am so impressed with Angela- our KimKim contact in Greece. The tours she set up for us were perfect for me, my daughter and two grandsons, ages 5 and 9. She checked in with us regularly- which gave us an extra layer of comfort and security. Our hotels in Athens, Santorini and Rhodes were just what we needed- comfortable, clean and in wonderful locations. Our Driver to Delphi, Dimitris, was an absolute pleasure, The guide his company provided was very... Read more

Our trip went off FLAWLESSLY! I am so impressed with Angela- our KimKim contact in Greece. The tours she set up for us were perfect for me, my daughter and two grandsons, ages 5 and 9. She checked in with us regularly- which gave us an extra layer of comfort and security.

Our hotels in Athens, Santorini and Rhodes were just what we needed- comfortable, clean and in wonderful locations.

Our Driver to Delphi, Dimitris, was an absolute pleasure, The guide his company provided was very knowledgeable and especially attentive to our 9 year old- who is fascinated with Greek Mythology and requested a visit to Delphi. We stopped for lunch at a gorgeous restaurant on the way home.

Eleni, our guide at the Acropolis was equally fantastic. Her "Young Heroes Tour" was perfectly age appropriate.
The Sunset Cruise in Santorini included a wonderful hike on the volcano. Seeing Akroteri was excellent.

In Rhodes, we were taken care of by the most amazing driver- Nikos from Manos Tours. He was so informative, great with our little guys and so proud of his culture and country.

I will definitely use KimKim for future travel. It left us free to enjoy and learn while they took care of all the details. VERY well done- many thanks!

Hotel Reviews
Kyria Boutique House
Plaka, Athens

This hotel is not fancy- but it's comfortable, clean, has a wonderful staff and a great breakfast on the rooftop with a view of the Acropolis. The location is outstanding! However, not good for someone who can't do stairs.

Authenticity & Character
Cute "Shabby Chic" decor
Location
Right next to Acropolis, Plaka etc
Staff
Magda and Maria were great!
Cleanliness & Comfort
Blue Dolphins Apartments & Suites
Firostefani, Santorini
Authenticity & Character
Great vibe, pretty decor
Location
In Firastefani- not in the thick of things, but plenty of good restaurants and shops. Gorgeous view.
Staff
Very helpful
Cleanliness & Comfort
Lots of stairs. No pool on site.
Sunrise Luxury Apartments Rhodes
Rhodes

Self catering- has a kitchenette, grocery store on the corner. This worked out very well for us, traveling with kids. Lots of restaurants nearby, a quick walk to beaches and old city. Anna at the front desk was fantastic. Overlooking the ocean- great view. On a busy street, but it quieted down by about 10pm. Not fancy, but served our purposes very well, Again- no elevator so not good if you can't do stairs

Authenticity & Character
Modern- doesn't feel Greek but that was not important to us.
Location
Easy walk to everything. Great view.
Staff
Anna is a lovely person who took great care of us.
Cleanliness & Comfort
Activity Reviews
Young Heroes: a Family Mythology Tour
Young Heroes: a Family Mythology Tour
Athens

Perfect for our 5 and 9 year old boys.

Quality of Experience
Guides, Drivers and Staff
Delphi Full-Day tour
Delphi Full-Day tour
Greece

Driver Dimitris was wonderful. Our guide was very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Greek Wedding Show
Greek Wedding Show
Santorini

Very fun- but lots of Greek dialog , so had some trouble following the plot. But I'd still recommend it, because it was very entertaining.

Quality of Experience
We guide you in the Past 2024
We guide you in the Past 2024
Greece

Excellent information, guide and transportation

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Rhodes
Highlights of Rhodes
Rhodes
Quality of Experience
Guides, Drivers and Staff
Driver Nikos was outstanding
Transport
Friendly, knowledgeable, and a totally great human being!
Butterfly Valley
Butterfly Valley
Rhodes

Gorgeous- but difficult if you can't do stairs

Quality of Experience
Guides, Drivers and Staff
Transport
Again- wonderful Nikos!
Sunset Volcano Cruise
Sunset Volcano Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 23, 2024

Yeia sou, Vicki!

I am super happy to know that you enjoyed Greece with us and that you had nothing to worry about. That is what I am here for after all! 😀

I Hope Alison also enjoyed the trip and of course, the little ones created great memories of Greece!

We would love to see you coming back soon. There are plenty of more awesome spots to see, beautiful things to do, and great people to meet. 🙂

Take care and safe travels.
Angela and the GA Trips team

Wonderful effortless trip!
Scotland | Jun 3 - Jun 16, 2024

Sue
Sue S.
Bon Air, VA | Reviewed on Jun 23, 2024
Wonderful trip that met all of our expectations! Seamless travel, checked off all our boxes in terms of time available, budget and goals. Read more

Wonderful trip that met all of our expectations! Seamless travel, checked off all our boxes in terms of time available, budget and goals.

Hotel Reviews
Angel's Share Hotel
New Town, Edinburgh

Great location - we walked everywhere and had no difficulty using the tram to and from the airport. Interesting boutique hotel with good size rooms and a great breakfast in their elegant bar. Helpful staff, happy to store luggage. Great treats, water and hot drinks in rooms. Although displayed with the complimentary water, the Pringles will be charged. The Rod Stewart room needs a new mattress.

Inver Lodge
Scotland

Elegant, spacious hotel with lovely mountain and loch views. Excellent restaurant and service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heathmount Hotel
Inverness

Comfy, pretty hotel with friendly, helpful staff and a good breakfast. We loved the 15 minute walk to the town center.

Authenticity & Character
Comfy lounge and bar area, pretty decor
Location
Staff
Cleanliness & Comfort
Seaview Hotel
Wick

Rustic hotel in a very sparsely populated area. Excellent service and a great restaurant. Tired, old room but adequate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean but old and worn out
The Royal Hotel Portree
Portree

Great location overlooking the pastel buildings on the harbor. Adequate room and breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Garrison
Fort William

Great location, parking at back of hotel, very small but comfy room, with great breakfast/bar area with good espresso machine available 24/7.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Stirling Highland Hotel
Stirling

Nestled below the incredible Stirling Castle and near to some great restaurants, interesting comfortable hotel in old grammar school, easy courtyard parking, breakfast room busy and a tad cramped.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh
Blair Atholl Castle Entrance tickets
Blair Atholl Castle Entrance tickets
Pitlochry
Two hour cruise on the Canal and Loch - Loch Ness
Two hour cruise on the Canal and Loch - Loch Ness
Inverness

Not the prettiest scenery but searching for Nessie is a must. We visited the quaint village of Dores, enjoyed lunch at the Dores Inn, and got to meet Steve Feltham who has lived in a caravan next to the Inn. Looking for. Eddie since 1991.

Evening cruise on Loch Linnhe
Evening cruise on Loch Linnhe
Fort William

Such a beautiful area and the light through the clouds was breathtaking. Knowledgeable commentary on Black Houses, tides and local culture

Quality of Experience
Guides, Drivers and Staff
Inverness Bike tour
Inverness Bike tour
Inverness

Alison our tour guide was very experienced and knowledgeable. It was hailing minutes before our ride, but she assured us that she had checked the radar and it would be fine, we enjoyed biking through the Ness Islands where we met the grumpy anti-biker lady that Alison had been trying to appease for many years, biked along the Caledonian Canal to the locks, and then through a nature reserve alongside the Beauly Firth

Quality of Experience
Guides, Drivers and Staff
Smoo Cave Tours
Smoo Cave Tours
Scotland

Even a small amount of rainfall results in the inner cave tour being cancelled. One can still enjoy the view of the waterfalls at the entrance and the stunning beauty of the surrounding cliffs.

Day out on the Jacobite Train (of Harry Potter fame)
Day out on the Jacobite Train (of Harry Potter fame)
Scotland

A steam train ride through beautiful scenery. We were expecting some kind of narration about Jacobite history and Harry Potter settings. There was no narration or written history offered. Perhaps it would be better to catch the regular train to Glenfinnan, hike to get a great view of the aquaduct , and get a wonderful video of the steam train crossing. Then take the regular train to Mallaig for lunch in a pretty harbor town.

Champagne Afternoon Tea at the Ivy
Champagne Afternoon Tea at the Ivy
Edinburgh

We had two friends join us and the staff were flexible and worked this out for us. Lovely champagne high tea in a beautiful setting, but pricey.

Fishing Villages of Fife & St Andrews from Edinburgh
Fishing Villages of Fife & St Andrews from Edinburgh
Edinburgh

Great day trip with Peter, an entertaining and knowledgable tour guide/driver. Taking a regular train to St Andrews and stopping off at a fishing village would be a far more affordable option.

Local specialist: Celina Calais
Neil
Neil West
Local specialist in Glasgow & Fife | Replied on Jun 25, 2024

Hi Sue,

Thanks again for your review & I'm thrilled that you enjoyed your trip to Scotland! We appreciate all of your feedback and this will certainly be taken on board.

Best wishes for your next adventure,
Neil

Incredible Trip to Scotland
Scotland | Jun 5 - Jun 12, 2024

N
Nailah B.
North Atlanta, GA | Reviewed on Jun 22, 2024
Working with Kat made our trip go seamlessly! Every detail was taking care of and we had an amazing time in Scotland. We had the pleasure of experiencing private tours of the Highlands which made for an unforgettable time. Read more

Working with Kat made our trip go seamlessly! Every detail was taking care of and we had an amazing time in Scotland. We had the pleasure of experiencing private tours of the Highlands which made for an unforgettable time.

Hotel Reviews
Malmaison Edinburgh City
Edinburgh

Very upscale hotel that is centrally located to tourists sites, restaurants, and shopping. The staff was exceptionally friendly and accommodating. Would definitely stay here again!

Authenticity & Character
Malmaison's unique decor made for a memorable stay
Location
close to tourists activities, restaurants and shopping
Staff
Staff was friendly, professional and accommodating
Cleanliness & Comfort
Rooms were clean and beds were comfortable.
River Ness Hotel, a member of Radisson Individuals
Inverness

Nice hotel, rooms were quite small but efficient. Breakfast was included which was a plus. Convenient to restaurants/bars and some tourist sites.

Authenticity & Character
Rooms were small
Location
Staff
they were professional and helpful
Cleanliness & Comfort
Found hair in the bed
Cameron house

I can't say enough good things about Cameron House. This is a very posh and wonderful property with every amenity and an exceptional staff. We spent the last days of our trip here and could not have asked for a better ending. The room was well appointed with robes, slippers and even a welcome video. The grounds were immaculate and we had a beautiful Loch view. All of the restaurants had good food and the breakfast buffet was enormous. We didn't want for anything! This property is highly recommended.

Authenticity & Character
The property was rich with character. It felt like we were staying in a castle!
Location
Scenery and landscaping was superb.
Staff
The staff was absolutely amazing. Everyone was super friendly and exceptionally helpful. Tom, the bar manager went above and beyond to meet our requests.
Cleanliness & Comfort
The room was very clean. There were robes and slippers in the closet. The bathroom had a soaking tub and wonderful shower.
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jun 25, 2024

Dear Nailah and Nikki,

Thank you so much for your wonderful feedback! I'm thrilled to hear that your trip to Scotland was both seamless and memorable. It was truly a pleasure to organize your journey, especially the private tours of the Highlands—I'm so glad they were a highlight of your trip!

Your experiences fuel my passion for travel planning, and I'm delighted to have contributed to your amazing adventure. If you ever decide to explore more of Scotland or any other destination, I would be more than happy to assist you again.

Wishing you both many more unforgettable journeys ahead!

Kat

Andrea planned the trip of a lifetime!
Italy | Jun 10 - Jun 21, 2024

P
Pamela S.
Pawtucket, RI | Reviewed on Jun 22, 2024
Andrea planned the trip of a lifetime! Our guides, especially Lucia in Florence and Mariapaola in Rome were so knowledgeable and clearly had pride and love for their city! The winery and olive oil tour in Tuscany was fabulous, such a great experience. Our cooking class with Cecelia was so memorable, it was lovely to be warmly welcomed into her home to learn and share a meal. The boat to Capri, with Angelo as our captain, was lovely. He made sure we saw beautiful and interesting sites along... Read more

Andrea planned the trip of a lifetime! Our guides, especially Lucia in Florence and Mariapaola in Rome were so knowledgeable and clearly had pride and love for their city! The winery and olive oil tour in Tuscany was fabulous, such a great experience. Our cooking class with Cecelia was so memorable, it was lovely to be warmly welcomed into her home to learn and share a meal. The boat to Capri, with Angelo as our captain, was lovely. He made sure we saw beautiful and interesting sites along the way.

Every transfer was seamless and on time. The detailed itinerary that Andrea provided ahead of time answered all our questions and was so accurate! We would recommend Kimkim highly!

Hotel Reviews
Palazzo Veneziano Venice
Venice

Staff was friendly, breakfast buffet is absolutely amazing!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Residence
Amalfi

Staff was so friendly, and service was wonderful. Room was cleaned twice daily. Location was beautiful. With terrace overlooking the water

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Spadai Florence
Florence

Beautiful room, great location, breakfast buffet was lavish and delicious!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Martis Palace Hotel Rome
Rome

Friendly staff, beautiful room. Bathroom shower was a little difficult to figure out, as was the room temperature.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy

This was a fun activity to see the hidden streets and taste some local foods. Guide was a little difficult to understand.

Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Florence

Must do! Seeing the statue of David was truly awe-inspiring. Lucia was a wonderful guide, knowledgeable, friendly, a pleasure.

Quality of Experience
Guides, Drivers and Staff
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Florence

Enjoyed this immensely! Our driver was excellent, and the wineries were beautiful, informative. Wine was delicious, as was the food. Small group was delightful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

Such an interesting side trip, definitely worth doing! It was a little tiring after the visit and lunch at the winery right before, but glad we did it

Quality of Experience
Guides, Drivers and Staff
Transport
Rome Private Guided Walk
Rome Private Guided Walk
Rome

Good way to start our time in Rome. The Parthenon especially was amazing. It gave us the sites before we really dug into the rest

Quality of Experience
Guides, Drivers and Staff
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome

So incredible to actually see and hear about these area that you’ve always heard about. Our guide was so knowledgeable

Quality of Experience
Guides, Drivers and Staff
Cooking Class
Cooking Class
Italy

This was so special as we were warmly welcomed into the instructor’s home and the cooking class was just for us. We loved every minute of it!

Quality of Experience
Food
Guides, Drivers and Staff
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy

Absolutely the way to see Capri, rather than the regular ferry boat. It was fun with a small group, had the opportunity to swim, saw beautiful sites along the way.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome

This was the most awe-inspiring visit ever. Our guide, Mariapaola, was so very knowledgeable, and took great care to make sure we got to see everything that was important to us. Truly a special visit

Quality of Experience
Guides, Drivers and Staff
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 23, 2024

Hi Pamela,
thank you very much for your very thorough review. I am so glad you enjoyed it and these reviews are so important for keep up with our job and keep on improving it.

We will be glad to assist you with any future trips.

A wonderful trip to Venice, Rome, and Sorrento planned by Irene Lappa
Italy | Jun 4 - Jun 14, 2024

S
Susan H.
Manchester, NH | Reviewed on Jun 22, 2024
Irene Lappa worked with me to create a wonderful trip for my granddaughter, her mother, and me. We visited Venice, Rome, and Sorrento in early June, 2024. Irene was always responsive to my many questions, listened to my ideas, and eventually a thorough and detailed itinerary for us. Every detailed was considered. The included train travel between our destinations, transfers, hotels, and guides, even restaurant and things to do suggestions. Our tours were either private or small group and... Read more

Irene Lappa worked with me to create a wonderful trip for my granddaughter, her mother, and me. We visited Venice, Rome, and Sorrento in early June, 2024. Irene was always responsive to my many questions, listened to my ideas, and eventually a thorough and detailed itinerary for us. Every detailed was considered. The included train travel between our destinations, transfers, hotels, and guides, even restaurant and things to do suggestions. Our tours were either private or small group and the guides were wonderful. My granddaughter especially loved her glass blowing class on Murano, our cooking class in Rome, and our tour to Capri and swim. It was great having contact people in each place in case we had issues. The whole trip was perfect. The only thing I might have changed was not as many early morning tours! My many and heartfelt thanks to Irene and the KimKim team.

Hotel Review
Ai Reali Hotel Venice
Venice

Perfect! Getting dropped off at the hotel's dock off the Grand Canal in Venice was magical. The hotel was immaculate, breakfast yummy, and staff wonderful.

Authenticity & Character
Location
close to everything
Staff
Answered all our questions and concerns.
Cleanliness & Comfort
Activity Reviews
Grand Canal Private Orientation Tour
Grand Canal Private Orientation Tour
Italy

This was alright, but we were very tired and it was hard to take everything in.

Venice Night Walking Tour
Venice Night Walking Tour
Venice

I always think a walking tour in a new place is a great way to get a lay of the land. This is a good activity for arrival.

Private St. Mark's Basilica & Doge’s Palace Tour with Exclusive Access to Secret Rooms
Private St. Mark's Basilica & Doge’s Palace Tour with Exclusive Access to Secret Rooms
Venice

We had a private tour and our guide was wonderful.

Murano Glass Demonstration & Walking Tour
Murano Glass Demonstration & Walking Tour
Venice

The real focus of this experience was the glass demonstration for my granddaughter, which she loved. The walking tour was fine.

Early Morning Vatican Tour
Early Morning Vatican Tour
Rome
Express Colosseum Tour
Express Colosseum Tour
Rome

This was a small group tour and our guide was, again, wonderful. My only complaint was our start time was very early and we missed breakfast again!

Pasta & Tiramisu Making Class
Pasta & Tiramisu Making Class
Rome

LOVED this

Private Pompeii Tour
Private Pompeii Tour
Pompeii

Again this was a private tour. We were met at the Naples train station by our guide and driver and transferred to Pompeii. Our guide did a great job bringing meaning to the huge area and keeping us out of the sun!

Capri Island & Grottos Boat Tour from Sorrento
Capri Island & Grottos Boat Tour from Sorrento
Sorrento

This was one of our favorite tours. Although the Blue Grotto was closed my granddaughter was able to swim from the boat. Drinks were served on the way back to Sorrento and it was a lovely day.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Amalfi Coast Driving Tour
Private Amalfi Coast Driving Tour
Italy

Although my husband and I have driven the Amalfi coast years ago it was wonderful having a driver for this tour. It was also a good way to see more of that area. The driver was great at finding places to park and making sure we had enough time in each stop. After very busy Positano and Amalfi it was lovely reaching quiet Ravello and having lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa

Full review of our wonderful trip
Spain | Jun 11 - Jun 21, 2024

J
Jack W.
San Jose, CA | Reviewed on Jun 22, 2024
Our two guides, Francesca and Elena? were wonderful. Knowledgeable, friendly, easy to be around.
The hotels were exactly what we were looking for on this trip.
The bike tour was great. The ebikes themselves had operation issues, but we managed.
The olive oil tasting stop was a highlight.
Casamar is a must go restaurant for anyone in that region. Reasonably priced and incredible experience.
The boat ride was less than awesome. I should have taken your recommendation to hire a small boat...
Read more

Our two guides, Francesca and Elena? were wonderful. Knowledgeable, friendly, easy to be around.
The hotels were exactly what we were looking for on this trip.
The bike tour was great. The ebikes themselves had operation issues, but we managed.
The olive oil tasting stop was a highlight.
Casamar is a must go restaurant for anyone in that region. Reasonably priced and incredible experience.
The boat ride was less than awesome. I should have taken your recommendation to hire a small boat guide directly from the beach. The large boat was unable to approach the shore and even though it was a sailboat, we just used the smelly diesel engine the whole time. This is the only part of the whole experience that we would not repeat - and I can only blame myself. You warned me that sailing trips in this area are not really a thing and I forced the issue. Jessica, the captain of the boat was great, but the boat ride experience itself - not so much.
The drivers from and to the airport were great. They were on-time, professional, friendly.
You had suggested we spend a night or two in wine and olive country. I declined to include that in the itinerary because we do not really drink wine, but the bike tour through the ancient cities was one of the best parts for Lynn. When we come back we will want to spend more time in these villages, maybe more biking and exploring?
Kayaking was cool. Javi, our guide, was a seasoned professional from the Basque country. Made us want to explore that area. We landed on a secluded beach and did some snorkeling. That was also a highlight.
Hiking the Cami de Ronda was great. Met a group of Americans from our home town!!
My favorite part of the entire trip was swimming at the Platja de Ros. This is one of the most beautiful places I have ever been in my life. I would like to maybe go back with a larger family group and explore the beaches on that whole peninsula.
https://maps.app.goo.gl/wv9ZWnQvmwT3w7gp7
Many people told us that we were lucky to be there so early in June because after June 23rd, the whole area is very crowded. In fact, this last week, there were already many school groups in Llafranc and Calella. They occupied much of the beach. If we go back to these places, it would be good to keep that in mind.
Thanks again for your help on all of this. If we are fortunate enough to keep working in our current jobs, we will reach out to you again.

Local specialist: Patricia Marques