Kimkim Trip Reviews for Vietnam

4.9
Based on 395 ratings
Read 395 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Doris at KimKim made our trip unforgettable and truly amazing!
Vietnam | Mar 10 - Mar 30, 2024

Charlotte
Charlotte S.
United Kingdom | Reviewed on Apr 01, 2024
We cannot thank Doris and KimKim services enough! Doris made our honeymoon to Vietnam spectacular and incredibly special. Her attention to detail was second to none, and her attentiveness throughout the planning and whilst we were there was brilliant. She really went above and beyond for us.
From start to finish the trip was just the best! With knowledgeable tour guides, friendly drivers and beautiful places to stay. We especially enjoyed our time in Hanoi, Ha Long Bay and Hoi An (anyone...
Read more

We cannot thank Doris and KimKim services enough! Doris made our honeymoon to Vietnam spectacular and incredibly special. Her attention to detail was second to none, and her attentiveness throughout the planning and whilst we were there was brilliant. She really went above and beyond for us.
From start to finish the trip was just the best! With knowledgeable tour guides, friendly drivers and beautiful places to stay. We especially enjoyed our time in Hanoi, Ha Long Bay and Hoi An (anyone looking to explore Vietnam these are not to be missed!)
We will, without doubt, come back to Vietnam and contact Doris to help us again.
Thank you Doris! You are an absolute star!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Apr 02, 2024
Dear Charlotte, Thank you so much for your kind words! It was my absolute pleasure to accompany you on your special honeymoon journey. I'm thrilled to hear that you found the trip incredible and enjoyable. Your happiness is what makes my job so fulfilling!!! I will make sure to pass on your compliments to our tour guides and drivers, who will be delighted to know they made your experience memorable! Thank you once again for choosing us and for being such funny, lovely clients. I wish you... Read more

Dear Charlotte,

Thank you so much for your kind words! It was my absolute pleasure to accompany you on your special honeymoon journey. I'm thrilled to hear that you found the trip incredible and enjoyable. Your happiness is what makes my job so fulfilling!!! I will make sure to pass on your compliments to our tour guides and drivers, who will be delighted to know they made your experience memorable!

Thank you once again for choosing us and for being such funny, lovely clients. I wish you and your husband a lifetime of happiness, filled with countless amazing adventures and unforgettable moments. Our beautiful country and I will always be here to welcome you back with open arms :))

Warmest regards from Vietnam,
Doris Bui

Vietnam Family Vacation
Vietnam | Mar 22 - Mar 31, 2024

L
Lillie r.
West Sacramento, CA | Reviewed on Apr 01, 2024
Ninh Binh was the highlight and Ha Long bay was also amazing except for all of the trash floating in the waters. Hanoi and Saigon were both amazing cities that were very different from one another. All together it was a well rounded trip that gave you a taste of many different aspects of Vietnam. Read more

Ninh Binh was the highlight and Ha Long bay was also amazing except for all of the trash floating in the waters. Hanoi and Saigon were both amazing cities that were very different from one another. All together it was a well rounded trip that gave you a taste of many different aspects of Vietnam.

Hotel Reviews
Bespoke Trendy Hotel Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ginger Cruise (from Heritage Line)
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silverland Ben Thanh Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Retreat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cycling to Mua Cave
Cycling to Mua Cave
Ninh Binh

Fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Half Day City Tour & Water Puppet Show
Hanoi Half Day City Tour & Water Puppet Show
Hanoi

The guide was not very informative. Just kept repeating the same few sentences.

Quality of Experience
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam

Our favorite part of the trip! Our guide was wonderful. The scenery was stunning. We loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Ba Vi Eco Tour - Visit the Countryside of Hanoi
Ba Vi Eco Tour - Visit the Countryside of Hanoi
Hanoi

Loved the cooking class.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 02, 2024
Dear Lillie,
Thank you so much for sharing your experience. We are so glad to know that your family had an amazing trip to my homeland Vietnam and that everything went smoothly. It was a big pleasure for us to organize your family holiday.
Regarding trash floating in the waters, I am so sorry for this. Though the authorities have actions for this and some agents like us have organized volunteer trips to clean the bays, it is sometimes out of our control due to the wind direction making trash...
Read more

Dear Lillie,
Thank you so much for sharing your experience. We are so glad to know that your family had an amazing trip to my homeland Vietnam and that everything went smoothly. It was a big pleasure for us to organize your family holiday.
Regarding trash floating in the waters, I am so sorry for this. Though the authorities have actions for this and some agents like us have organized volunteer trips to clean the bays, it is sometimes out of our control due to the wind direction making trash from other places float to the bay just after a night. We are making efforts to find a better solution for this to keep the beauty of the bays so that our worldwide travelers can have a great experience there.
Thank you again for trusting our company, and we hope to see your family again one day!
Warmest,
Ashley

Our guides were wonderful. Charming, informat...
Vietnam | Mar 23 - Mar 30, 2024

rachel
rachel B.
France | Reviewed on Mar 31, 2024
Our guides were wonderful. Charming, informative and flexible. The whole team created an unforgettable experience. Read more

Our guides were wonderful. Charming, informative and flexible. The whole team created an unforgettable experience.

Hotel Review
Halong Capella Cruise
Halong

Everything about this cruise was perfect. We could have stayed forever! The activities were fun and interesting, the size of bost justvright, not too crowded. The food was excellent. The staff friendly and helpful. Highly recommend.

Authenticity & Character
Location
Stunning scenery
Staff
Cleanliness & Comfort
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Apr 03, 2024

Dear Rachel,
Hello again from Vietnam. Thank you so much for your kind words about our guides! We take great pride in our team's expertise and passion, and we're thrilled they helped create such a memorable experience for you. We're glad you enjoyed your time with us!
We'd love to welcome you back again someday!

Thank you again and wish you all the best!
Dat & Ha

13 fabulous days in Vietnam
Vietnam | Mar 11 - Mar 23, 2024

P
Pamela W.
Leander, TX | Reviewed on Mar 29, 2024
Our 13 day experience starting in Ho Chi Minh City (Saigon), followed by a day trip to the Mekong Delta and Ben Tre, then on to Hoi An with an add on cruise to Ha Long Bay, and finally Hanoi was nothing short of amazing!!! The accommodations were all very upscale with friendly staff and great buffet breakfasts! Every tour was well planned and informative! All of the tour guides spoke excellent English and went out of their way to make our experiences meaningful and special! The drivers... Read more

Our 13 day experience starting in Ho Chi Minh City (Saigon), followed by a day trip to the Mekong Delta and Ben Tre, then on to Hoi An with an add on cruise to Ha Long Bay, and finally Hanoi was nothing short of amazing!!! The accommodations were all very upscale with friendly staff and great buffet breakfasts! Every tour was well planned and informative! All of the tour guides spoke excellent English and went out of their way to make our experiences meaningful and special! The drivers did not usually speak much if any English, but were well versed in how to navigate all types of traffic without any mishaps. Our contact at Kim Kim and the tour guides kept in constant contact with us so that we always knew the daily schedule. We had enough "free time" in each of the areas to explore the sights and sounds on our own. We can't say enough positive things about the entire adventure!! My youngest son and I will forever be grateful for this trip of a lifetime!!!

Hotel Reviews
Au Lac Charner Hotel

Great location in Saigon. Well appointed with friendly staff and great buffet breakfast.

Authenticity & Character
Beautiful lobby setting.
Location
Very close to many cultural sights.
Staff
Everyone was most helpful.
Cleanliness & Comfort
Room and bathroom were spotless.
La Siesta Hoi An Resort & Spa
Quảng Nam

This resort was so outstanding that we did not want to leave!!

Authenticity & Character
There were multiple wings at this resort and each had its own unique vibe. The lobby was very beautiful and welcoming.
Location
The location made walking to various areas very feasible.
Staff
Wow! Every person at this resort was super friendly and we felt pampered every day.
Cleanliness & Comfort
The entire resort was super clean with lush surroundings.
La Sinfonía Majesty Hotel and Spa

Our stay here was lovely. Its location made walking to see local sights quite easy.

Authenticity & Character
The lobby, dining room and our private room were nicely appointed.
Location
We were able to walk to nearby sights with ease.
Staff
Every person on the staff was very attentive to our needs.
Cleanliness & Comfort
Our room and bathroom were spotless.
Dragon Legend Cruise
Hon Gai

The cruise was awesome even though we did not have any sunny days aboard.

Authenticity & Character
The cruise ship was appointed apropos to its name.
Location
We travelled aboard the Dragon legend to quite beautiful locations.
Staff
Everyone waited on the people on board with 5 star service.
Cleanliness & Comfort
As might be expected, the rooms showed some wear and tear from the constant dampness. However, the beds were comfortable and the bathroom was nicely appointed.
Activity Reviews
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Ai Van (Vivian), our guide, made the whole day fabulous!! She provides a wealth of background knowledge that allows you to be fully engaged in the history.
Transport
HCM City - Cai Be - Can Tho
HCM City - Cai Be - Can Tho
Can Tho
Quality of Experience
Food
Guides, Drivers and Staff
Once again, Ai Van (Vivian), our guide, made this long day trip super enlightening and enjoyable!
Transport
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
We were able to taste many types of Vietnamese local foods with our private guide.
Transport
Hanoi street food on Vespa
Hanoi street food on Vespa
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Riding on the back of a Vespa at night to see the sights/sounds and taste many types of Vietnamese local foods with a local guide was super fun.
Transport
Hanoi - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Hanoi - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Vietnam
Quality of Experience
Food
Every meal was super delicious.
Guides, Drivers and Staff
The tour guide for our trip was delightful and informative.
Transport
Further explore the Bay / On Dragon Legend Cruise
Further explore the Bay / On Dragon Legend Cruise
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Our tour guide was very informative and made sure we were safe every step of the way. Our private lunch was awesome.
Transport
Half Day Red River Delta Countryside Discovery (Morning or Afternoon session) on Jeep Car
Half Day Red River Delta Countryside Discovery (Morning or Afternoon session) on Jeep Car
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Our informative guide made this unusual trip in a Russian Army jeep an awesome experience.
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Apr 17, 2024

Hi Pamela,

Thanks a lot for yout kind words, I'm happy that you and Andrew enjoyed the trip with us! I will definitely share your feedback to our team, especially Vivian so that they know you appreciate their effort!

Look forward to welcoming you again soon!

Best wishes,
Minh

Hien was our trip organizer and she is very p...
Vietnam | Mar 10 - Mar 25, 2024

Brian
Brian C.
Canada | Reviewed on Mar 27, 2024
Hien was our trip organizer and she is very patient and accommodating. During the planning stages of the trip she amended our itinerary many times until we were completely satisfied. She also checked in with us several times during our trip to make sure everything was going well.
The selected accommodations were better than expected, the drivers were polite, professional and reliable and our guides were friendly, informative and very passionate about Vietnam.
All in all a great experience!...
Read more

Hien was our trip organizer and she is very patient and accommodating. During the planning stages of the trip she amended our itinerary many times until we were completely satisfied. She also checked in with us several times during our trip to make sure everything was going well.
The selected accommodations were better than expected, the drivers were polite, professional and reliable and our guides were friendly, informative and very passionate about Vietnam.
All in all a great experience! We will definitely use Realistic Asia for our future travel plans.
Brian

Hotel Reviews
Au Lac Charner Hotel

Great value! Perfect location, friendly staff and wonderful buffet breakfast.

Authenticity & Character
Location
Very convenient location
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa

Great location, comfortable, clean and very pleasant staff. Our room faced the river and this had many positives but one major negative. The negative was that the room was adjacent to the lobby and elevators so it could be noisy at times.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cleanliness was immaculate, however our room was too close to the lobby and could be noisy at times.
Eldora Hue
Hue

This is a truly authentic and stylish hotel. Great ambiance! The indoor pool area is wonderful with steam bath and sauna rooms close by. One caution is that the hot water taps in the room can be very hot!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Hang Thung

Very nice hotel in an excellent location in the heart of the old city. There are a total of three sister hotels in the immediate area however the La Siesta Classic Hang Thung is the only one with a pool. We stayed a total of three nights and would have stayed for a fourth, but instead we were upgraded to the La Siesta Premium in a Penthouse Suite! What a treat! Wonderful hotels and amazing staff.

Authenticity & Character
Location
Staff
Such nice friendly staff!
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

A unique boutique hotel in a great location. Wonderful staff! A very nice embroidery shop in the hotel with well priced selection of products.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nostalgia Cruises Ha Long

A truly wonderful experience. We booked the King suite and it was roomy with a large private balcony. This vessel is not as large as some of the others but that means a smaller group of guests. Excellent, friendly staff attend to all your needs. A good selection of activities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 05, 2024

Dear Brian,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
With my very best regards,
Hien

Ashley planned an amazing trip for us to Viet...
Vietnam | Jan 20 - Jan 29, 2024

S
Sheryl H.
Sunnyvale, CA | Reviewed on Mar 26, 2024
Ashley planned an amazing trip for us to Vietnam for our family group of 4. She was incredibly responsive to our many questions and requests, and tailored the trip to our timeline and preferences. We had a busy itinerary, but we felt so relaxed and enjoyed every day since the details were taken care of at each step of the journey! Our transportation was arranged, a driver met us at each airport with a guide, and Ashley even checked in with us almost every day to confirm that our hotel was... Read more

Ashley planned an amazing trip for us to Vietnam for our family group of 4. She was incredibly responsive to our many questions and requests, and tailored the trip to our timeline and preferences. We had a busy itinerary, but we felt so relaxed and enjoyed every day since the details were taken care of at each step of the journey! Our transportation was arranged, a driver met us at each airport with a guide, and Ashley even checked in with us almost every day to confirm that our hotel was good, our guides were good, etc.

Our hotels were beautiful, all were clean, modern, and the service was impeccable. The guides were great as well, Susan in Hoi An was especially memorable, she felt like a friend by the end of three days! We had a nice variety of cultural experiences, including cooking classes, cycling tours, museums, both rural and urban experiences. One of many highlights was our vespa night food tour in Saigon-- don't miss that!

Thank you Ashley and KimKim-- we loved our time in Vietnam!

I strongly recommend Kim Kim Travel for a Vietnam itinerary, we had an amazing trip!

Hotel Reviews
La Siesta Premium Sai Gon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh

Large guest rooms, friendly staff, enjoyed the spa after a busy (and cold) day in Ninh Binh

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Soleil Hanoi Boutique Hotel
Hanoi

Clean, modern, great staff - took off one star due to small size of the guest rooms. Otherwise it is a perfect place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Erina Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam

On site restaurant is amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Saigon By Night - Vintage Vespa Street Food Tour
Saigon By Night - Vintage Vespa Street Food Tour
Ho Chi Minh City

Amazing-- after a week in Vietnam dodging scooters in the street it was great to ride one ! The food stops were way above our expectations - delicious, fun, we loved it! Thank you to our guides, they were so much fun:)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

Cycling through villages and along rice paddies-- amazing. The cooking class was great too!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 27, 2024

Dear Sheryl,
Thank you for your kind words and thorough feedback! I am so happy to hear your family had a wonderful time in my homeland and hope you visit us in the future again for your next adventures to Southeast Asia. I will pass on your kind words to Susan.
Thank you so much for trusting us with trip planning.
My very best from Hanoi,
Ashley

Vietnam was wonderful!
Vietnam | Mar 14 - Mar 21, 2024

L
Lindsey F.
Kansas City, MO | Reviewed on Mar 26, 2024
My trip to Vietnam was wonderful thanks to Trang! She created a perfect mix of days between Hanoi, Pu Luong and Ha Long Bay. My guide for Hanoi and Pu Luong was punctual and knowledgeable. The hotels were in great locations and transportation put my mind at ease as one less thing to worry about. I would recommend kimkim to anyone and am already booking my next trip with them! Read more

My trip to Vietnam was wonderful thanks to Trang! She created a perfect mix of days between Hanoi, Pu Luong and Ha Long Bay. My guide for Hanoi and Pu Luong was punctual and knowledgeable. The hotels were in great locations and transportation put my mind at ease as one less thing to worry about. I would recommend kimkim to anyone and am already booking my next trip with them!

Hotel Review
Pu Luông Natura Bungalows
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Mar 26, 2024

Hi Lindsey,

I'm so happy when read your review and my pleasure to support your trip :) Wish you are always healthy and happiness 🌸💐🌻

I hope to see you in the next time in Vietnam & Southeast Asia!

Best regards
Trang

Awesome trip to Vietnam thanks to KimKim.com
Vietnam | Mar 16 - Mar 24, 2024

Kalmanje
Kalmanje K.
San Jose, CA | Reviewed on Mar 26, 2024

Our trip to Vietnam was well planned and executed by Dat and his team mates. The guides in Hanoi, Sapa, and HMC (Saigon) were excellent and highly knowledgeable. The team made us feel at ease throughout. They were punctual and filled our days with sightseeing at a relaxed pace when needed and hectic when required. We couldn't have done this on our own and having English speaking local guides along with all local travel arrangements that were carefully designed to accommodate our wish list made it easy on us. Highly recommend KimKim for anyone planning a trip to Vietnam.

Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Mar 29, 2024
Dear Kalmanje, Thank you so much for this fantastic review. It truly means a lot to both myself and the entire team to hear that your trip to Vietnam was so well-planned and enjoyable.
We're thrilled that the guides in Hanoi, Sapa, and Ho Chi Minh City (HCMC) exceeded your expectations with their knowledge and expertise. We appreciate your kind words about the pacing of the itinerary. Our goal is to make every traveler feel comfortable and at ease, so we're glad we achieved that for...
Read more

Dear Kalmanje,

Thank you so much for this fantastic review. It truly means a lot to both myself and the entire team to hear that your trip to Vietnam was so well-planned and enjoyable.
We're thrilled that the guides in Hanoi, Sapa, and Ho Chi Minh City (HCMC) exceeded your expectations with their knowledge and expertise. We appreciate your kind words about the pacing of the itinerary. Our goal is to make every traveler feel comfortable and at ease, so we're glad we achieved that for you.
Thank you again for recommending KimKim to others. We would be honored to assist you in planning your next adventure in Southeast Asia!

Warmest regards,
Dat

Definitely recommended!
Vietnam | Mar 13 - Mar 21, 2024

Jared
Jared W.
Newark, NJ | Reviewed on Mar 25, 2024
Had a very good experience with Kimkim connected my family with local travel agent Huyen in Hanoi Vietnam and the customized, private family tour that she helped us put together for us to make our way from Hanoi to Hoi An and Saigon. It was a packed itinerary but traveling between locations was very streamlined with her help and the guides she found for us in the various parts of the country we visited, and our day plans included many creative activities and visits to terrific restaurants we... Read more

Had a very good experience with Kimkim connected my family with local travel agent Huyen in Hanoi Vietnam and the customized, private family tour that she helped us put together for us to make our way from Hanoi to Hoi An and Saigon. It was a packed itinerary but traveling between locations was very streamlined with her help and the guides she found for us in the various parts of the country we visited, and our day plans included many creative activities and visits to terrific restaurants we might never have stumbled on otherwise. Given the cultural and language difference having a plan with set meals that offered a wide selection of local delicacies for many of our lunches and dinner was great and we were happy with the mix of unstructured time and predetermined destinations. Vietnam is such a beautiful country and it was a huge privilege to spend time exploring and are grateful to the hospitality of Huyen and our travel guides Pham, Vo, and Vinh.

Hotel Reviews
Acoustic Hotel & Spa
Hanoi

Spacious rooms and very good food with an amazing old city view in a unique, very atmospheric city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Viollete Train

An adventure traveling an iconic route along the coast through lush mountain passes between northern and central Vietnam overnight. Be aware that though the private sleeper bedrooms on train are reasonably comfortable it is not necessarily immaculately clean especially the public bathroom on board.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orchid Saigon Hotel
Ho Chi Minh

Beautiful hotel in a good central location with verdant tree lined streets and museums nearby. Rooms weren’t huge but totally adequate and very clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Group tour)
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Group tour)
Ho Chi Minh City

Great experience having our family ridden around Saigon on motorcycles to highly recommended restaurants for delicious food. Guides were great and very accommodating, friendly and knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Mar 26, 2024

Dear Jared,
Thank you once again for entrusting me and booking with Kimkim. Your kind words and detailed feedback are truly heartwarming! Hearing that you had such a fantastic and unforgettable trip to my homeland with our team brings me immense joy. We are genuinely grateful for travellers like you, and we eagerly look forward to the chance to welcome your family back to explore the remaining wonders of our beautiful country.

Best wishes to you and your family,
Huyen Nghiem (Ms)

Cam unn Vietnam! Cam unn ban rat nhieu Doris!
Vietnam | Mar 6 - Mar 20, 2024

Gail
Gail S.
India | Reviewed on Mar 25, 2024
We were 4 friends coming together from different parts of the world for a holiday together. We were meeting after a really long time . Doris from Asia Aventura put together a trip to remember. Planning this trip with Doris was a dream - I found her to be prompt, extremely responsive, quick to understand what we wanted and intuitive to plan ahead. She was unafraid to give us advice when we were overdoing our itinerary and I found her to be extremely forward thinking. The trip itself was... Read more

We were 4 friends coming together from different parts of the world for a holiday together. We were meeting after a really long time . Doris from Asia Aventura put together a trip to remember. Planning this trip with Doris was a dream - I found her to be prompt, extremely responsive, quick to understand what we wanted and intuitive to plan ahead. She was unafraid to give us advice when we were overdoing our itinerary and I found her to be extremely forward thinking. The trip itself was seamless. From the selection of the hotels, the guides, the drivers, the kind of sightseeing/experiences - everything was on point. Whenever I reached out to Doris with a question or concern, she responded in less than a minute. Doris is an absolutely wonderful travel planner and I strongly recommend her. She is the kind of travel planner you'd want on your side when planning a dream holiday.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Mar 26, 2024
Namasté Gail, Thank you very much for your kind words and gifts. I received two meaningful gifts from you: one is the gift you brought from India to Vietnam (the bag), and the other is the gift you brought from Vietnam to India ( your lovely review); I'm really grateful for that. You are a kind traveler. Accompanying you on your trip to Vietnam is my honor :)) I really admire your friendship. Wishing you and yours all the best in life, filled with many more happy and meaningful moments.... Read more

Namasté Gail,

Thank you very much for your kind words and gifts. I received two meaningful gifts from you: one is the gift you brought from India to Vietnam (the bag), and the other is the gift you brought from Vietnam to India ( your lovely review); I'm really grateful for that. You are a kind traveler. Accompanying you on your trip to Vietnam is my honor :))

I really admire your friendship. Wishing you and yours all the best in life, filled with many more happy and meaningful moments. Hopefully one day your group will be back to our beautiful country!

Warmest greetings from Vietnam,
Doris

Memorable trip to Vietnam
Vietnam | Mar 9 - Mar 17, 2024

Audrey
Audrey W.
Ashburn, VA | Reviewed on Mar 24, 2024
What a fantastic trip to Vietnam and kudos to Long, my local Travel Specialist at kimkim (Real Asia) in planning and booking a memorable action packed trip. Long was professional and responsive from the initial planning phase to the last day of our trip. The itinerary went through various iteration due to unexpected flight changes (no fault to kimkim), and from planning a solo trip to a couple's trip. Long was flexible, always with a positive attitude and made changes (sometimes on the... Read more

What a fantastic trip to Vietnam and kudos to Long, my local Travel Specialist at kimkim (Real Asia) in planning and booking a memorable action packed trip.

Long was professional and responsive from the initial planning phase to the last day of our trip. The itinerary went through various iteration due to unexpected flight changes (no fault to kimkim), and from planning a solo trip to a couple's trip. Long was flexible, always with a positive attitude and made changes (sometimes on the same day) as needed.

We had a short 9 days in Vietnam and covered quite a lot of grounds & sights (Ho Chi Ming City, Hue, Hoi Ann & Hanoi). Some of the highlights were:
- Saigon vespa by night : street food with female riders in traditional Ao Dai. Our tour guide Jenny and her team mate Titus were both lovely and we had the most fun zipping around on a Vespa the city eating, and sightseeing.
- We enjoyed visiting the Cu Chi Tunnels and learning about the network of underground passages used by Viet Cong during the Vietnam War.
- Visit to the Hue imperial citadel & Hoi Ann is a must
- 1 day cruise to the HaLong Bay with Jade Sail - It was the perfect day on a luxury vessel with attentive staff and good food.

We were more than thrilled with the hotels. In particular, we were most impressed with La Siesta in Hoi Ann and Silk Path Grand in Hue. These two properties are just wonderful and exceeded our expectations in everyway (the service, the ambience, etc). We wished we had more time to enjoy the spa, amenities & facilities thoroughly.

Overall, we were very happy with our Vietnam trip and we have Long and the wonderful local guides to thank. Big shout out to Jenny, Titus & Tony in Saigon and James in Hue/Hoi Ann.

Hotel Reviews
Caravelle Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam

The spa is phenomenal! Wished our stay was longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Saigon By Night - Vintage Vespa Street Food Tour
Saigon By Night - Vintage Vespa Street Food Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Jenny & Titus were superb and so much fun to spend the night with.
Transport
Stylish and well maintained Vespas!
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Night Market and Boat Trip With Lantern  Releasing
Hoi An Night Market and Boat Trip With Lantern Releasing
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Transport
Halong Bay Day Trip (Jade Sails)
Halong Bay Day Trip (Jade Sails)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 27, 2024

Hi Audrey,

This review truly made my day! Thank you so much for taking the time to share your incredible Vietnam adventure and for your kind words about my role in planning it. Your satisfaction is my greatest reward! Thank you again for choosing us and for allowing me to be a part of your unforgettable adventure.

With warmest regards,
Long

We had many changes going into this trip and ...
Vietnam | Mar 7 - Mar 17, 2024

Pam
Pam B.
North Plainfield, NJ | Reviewed on Mar 24, 2024

We had many changes going into this trip and Ashley handled everything very well. The trip was great

The guides were good and all the dinners were wonderful

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 26, 2024

Hi Pam,
Aw, thanks so much for the kind words! It means a lot that you found the guides and dinners fantastic - I always try to pick the best!
Enjoy your time in Chiang Mai and Bangkok <3
Warmest,
Ashley

Trip to Vietnam and Cambodia
Vietnam | Feb 15 - Mar 9, 2024

Jackie
Jackie M.
Canada | Reviewed on Mar 23, 2024
Guides: The guides on our trip were all good, but our favourites were Victor Tran (Hanoi, Pu Luong, and Ninh Binh) and Wibol (Siem Reap). Victor was very accommodating to our interests and took many photos for us, took care of all payments during our tours and we felt generally very well taken care of. He had a cup of ginger honey lemon tea made for my husband one morning when he was feeling unwell.
Chanh Cao - accompanied us from Hue to Hoi An via Danang - he gave us so much information...
Read more

Guides: The guides on our trip were all good, but our favourites were Victor Tran (Hanoi, Pu Luong, and Ninh Binh) and Wibol (Siem Reap). Victor was very accommodating to our interests and took many photos for us, took care of all payments during our tours and we felt generally very well taken care of. He had a cup of ginger honey lemon tea made for my husband one morning when he was feeling unwell.
Chanh Cao - accompanied us from Hue to Hoi An via Danang - he gave us so much information and was an excellent guide, albeit for a short time

Hotels: I will rank each hotel below:
Hanoi - San Boutique hotel - 3.5* - a quaint hotel with very nice staff; the room was small and bathroom was okay, but shower was a bit dirty as there was a blind in the shower; hotel was feeling a bit dated; breakfast buffet and service were excellent and the rooftop breakfast area was lovely.

Pu Luong - Pu Luong Eco Garden - 4.5* - I would give it 5* except for the first night in room 101. The room had a strong moldy smell throughout and the bathroom tiles smelled of urine. The room was very ‘wet’ in the morning, as the windows were completely covered in moisture. There was mold on some of the wood furniture legs. We were moved to a villa for our next two nights which was lovely. Again, an issue with moisture in the bathroom, but otherwise it was great. The restaurant was very nice and the breakfast was good. The main desk staff and manager, Mr. ?… I would HIGHLY recommend this hotel for its beautiful setting and lovely villas.

Ninh Binh - Le CLos Du Fil - 4.5* - absolutely lovely hotel; great attention to detail; rooms were a good size, bed and bedding very comfortable; lovely robes, slippers and linen touches throughout the room. Blow dryer not attached to the wall was a bonus. Very nice breakfast buffet and dining area. Staff were professional and excellent location. Spa was a bit disorganized and think they recruited people who work in the massage parlours on the street to come for our appointments. Massage was fine. Bikes may need to be updated as some were in disrepair. I would recommend this hotel, however better maintenance is required to keep the hotel in good condition.

Stellar of the Seas - 4.5* our room was on second floor and was very nice. Very clean and lovely amenities, such as robes and a nice tub, shower combo. The boat was very nice and we enjoyed the small size with only 40 people plus staff. Food was excellent and breakfast buffet was also very nice. BBQ one night on the deck was a lot of fun and food very good.

Hue - Rosaleen Boutique Hotel - 2* - this was the worst hotel of our trip. The room was dirty , especially the bathroom area. There was a moldy smell - our friends’ room didn’t have this odor. Hien was good about communicating with the hotel, but aside from adding a room freshener and ‘cleaning’ it more thoroughly, it was still not a nice stay. The photos on the website are deceiving. I would NOT recommend this hotel. The breakfast in the adjacent building was very nice in a nice setting. I will send photos separately.

Hoi An - Cozy A Boutique Hotel - 5* - this was by far the best hotel we stayed at. Every detail was very high quality and the staff were exceptional. The room was well appointed with robes and slippers, a blow dryer that wasn’t attached to the wall. The breakfast and dining area was bright and clean and the food was excellent. The pool area was inviting and there were lots of areas to sit and relax. The bicycles were in new condition and easy to obtain for use. The location was perfect, a nice walk to the busy area, but a bit outside of the area so quieter. I would HIGHLY recommend this hotel.

Ho Chi Minh City - Blue Diamond Luxury Hotel - 3* - Our first room was dark and dreary and the furniture and walls banged up; an update is needed; the second ‘upgraded’ room was on a higher floor, but was tiny with a smaller bed (not King sized) and the bathroom was terrible - a big tub, but a tiny shower with a huge shower head and no room to move, the area shared with the toilet. The bathroom was difficult to use with two people. There was no hot water in the shower. It was generally cleaner than Rosaleen. I wouldn’t recommend this hotel.

Siem Reap - Royal Crown Hotel - 4* - originally we were put in a double deluxe room, and were supposed to be upgraded. We checked and they hadn’t upgraded us (they did upgrade our friends, and we checked in together, so not sure why they got this wrong). The room in the old part of the hotel faced another wall and was dark and a big depressing. The new upgraded room was great, and was in the NEW part of the hotel, overlooking the pool and facing the street. The room was very spacious as was the bathroom. There were robes.

Phnom Penh - LCS Hotel - 3.5* - thankfully we were in an ‘upgraded’ room. The bathroom had an awkward design and the shower flooded the entire tub surround and floor area; we didn’t have enough towels to dry it all up. The room was very comfortable and spacious and clean. The decor in the hotel was dated and some updating had likely happened. The rooftop pool was very nice and the breakfast buffet was fine - excellent coffee. I probably wouldn’t return to this hotel.

Tours:
Hanoi - everything was great. The only thing I would omit was the visit to the art gallery, as we felt like we had to purchase something, and feel that we overpaid for what we got as we say examples of it for the remainder of the trip.
Pu Luong - absolutely loved this part of Vietnam. We loved the rural nature of the area, the rice paddies, hikes and visit to a local school
Ninh Binh - enjoyed the boat tour through the caves and Victor suggested we see Trang An at the time of year that we were visiting, rather than Tam Loc, which is better to view in the autumn. Victor helped us to have a nice experience in this area.
Stellar of the Seas - a nice break in our busy itinerary. We were sad to see the garbage in Halong Bay. Our butler Eric was excellent. The staff was great. Cat Ba Island was our main tour and it was interesting to visit. This was a tour with a larger group.
Hue - enjoyed the architecture of the citadel and the mausoleums; while it was interesting to see how incense is made, we purchased some and it just smells like smoke unfortunately. Not sure how much of this is influenced by the hotel we stayed in, but if I were eliminating a city, it would be Hue.
Hoi An - loved Hoi An - it was nice to have some unstructured time. Visiting the silk factory was interesting. We loved wandering the streets, shopping for custom clothing and local wares. Dining and rooftop patios were great. A very busy city, so glad we had a hotel a little outside of the main area. Riding bikes on a couple of occasions was a lot of fun, especially to An Bang beach. We went to a performance of Teh Dar at the Lune Theatre which was spectacular and I would highly recommend.
Ho Chi Minh City - loved our Vespa food tour - very professional staff and we felt very safe - guide Jason was really good and he made us small souvenir photo books as well as taking and sharing many photos from our night.
Mekong Delta - we were a bit disappointed by how touristy this part of our tour was. The bicycles available were in ill repair, so only two of us could ride.
Siem Reap - Angkor Wat and other temples - great tours - Wibol took lots of fun videos of our experiences.
Ate in an excellent restaurant one night called Haven which is committed to helping local youth to become trained in the hospitality industry - a story I recommend you become familiar with.
Kulen Mountain - enjoyed the rural nature of this tour. Visiting a school in Chan Sa was a highlight. Our local tour guide for this part of the day was excellent. We did need to tip throughout the day, and fortunately we had enough money in the correct amounts to be able to do so. Perhaps let people know to bring money for tipping. On other tours, our guides took care of all of this for us. Could have omitted the ox cart ride.
Tonle Sap Lake - very interesting - shocking to see so much garbage
Phnom Penh - very emotional and moving experience seeing S-21 and Choeung Ed Genocide Centre/Killing Fields - a must see
Overall, an amazing trip!! So memorable. Thank you Hien and the Kim Kim (Realistic Asia) team

Hotel Reviews
San Boutique Hotel Hanoi

A small boutique hotel. Room was comfortable and clean with a small terrace. Breakfast area was lovely with a big balcony. Staff was friendly and helpful.

Authenticity & Character
Location
Close to everything
Staff
Cleanliness & Comfort
Pu Luong Eco Garden

We stayed in a villa which was lovely and spacious. The bed and linens were comfortable and clean. The bathroom was huge and worked very well for two people. Unfortunately for our first night, we had originally been put in a first floor room that had a strong smell of mold and was very damp. The bathroom also had a very off-putting odor. The staff was great at accommodating our request to move the next day, with the help of our guide. The breakfast was lovely and the dining room had an outdoor terrace which was great for taking in the beautiful view and sounds of the morning. Excellent staff and management team.

Authenticity & Character
Lush and green setting with breathtaking view
Location
Remote but such a nice break from the busy city - gorgeous views and close to hiking, caves and rice paddies
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

Such a quaint and beautiful hotel. The room was very clean and the linens and decor were all high quality. The linen and embroidered touches everywhere were very special, from the hair dryer bag, to the pillows and wall art. The bathroom was small, but functional. Even the hallways were lovely and inviting! The breakfast area was very nice as it was adjacent to the pool. The small embroidery shop had the most beautiful linen pieces, art and smocked and embroidered girls’ dresses, I had to buy one, even though I don’t have grandchildren yet! They also had beautiful pillow cover and pyjamas. The staff was professional and very friendly and helpful. Loved the quiet location, but walking distance to everything. Perhaps some of the bicycles could be upgraded or replaced. Highly recommend this hotel.

Authenticity & Character
Every detail was perfect
Location
Quiet, close to the main square
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh

Lovely room on second(top) floor. Quite spacious for a small ship. The bathroom was spacious and worked well for two people. We liked the size of the boat as it only had 20 rooms, so a nice break from all the tourist spots we had been visiting. The amenities on the ship were a bit tired. The putting area was a fun activity and was very good; however the workout equipment was in rough shape. Perhaps investing in some new fitness equipment would be good; although most people only stay on the ship for one night, for those who want a light workout, it would be nice to have better equipment. The staff was outstanding!! For those who want to go on Ha Long Bay tour, I would definitely recommend Stellar or its sister ship Elite of the Sea (a much larger boat), because some of the other ships we say looked quite tired and in need of some updating and repair.

Authenticity & Character
Location
Ha Long Bay was beautiful; however we were quite surprised by the amount of garbage in the bay. Also a lot of other boats.
Staff
Cleanliness & Comfort
Rosaleen Boutique Hotel
Hue

Unfortunately I would not recommend this hotel, at least not the room that we stayed in. Our room had a moldy smell and was dirty and needed a deep cleaning. The bathroom was very dirty and in disrepair. Fortunately we were only there two nights, as they were unable to move us to a different room. In fairness, our friends’ room was better, no smell, although they also said the bathroom wasn’t very clean. They were on the opposite side of the hotel, so maybe that made a difference. The hotel staff did an extra cleaning of the room and added an air freshener which helped with the smell. They also gave us vouchers for free coffees at the coffee shop next door. I don’t remember the room number, but this room needs some attention. Otherwise the hotel was good. The breakfast area in the adjacent building was a lovely and bright and the food was very good. The location was excellent and close to the action. The staff was very friendly and accommodating. I would rate the room as a 2.5 and the hotel as a 3.5, overall as they did what they could to help us with the problem with our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom needs a very deep cleaning or a renovation. Walls need to be cleaned or painted. Mold smell needs to be addressed. Overall improvements needed.
Cozy An Boutique Hotel Hoian
Hoi An

Absolutely LOVED this hotel. Everything about it was perfect. It is a new hotel and a lot of attention was paid to the details in the design and management. The room was beautiful and spacious, and very cozy as the name implies. The bathroom was a very good design and layout with a lovely bathtub, although we didn’t use it. The main areas of the hotel were inviting and there were lots of places to sit and relax in the bar area and pool side. The staff was excellent - professional and helpful. The location was great as it was off the beaten track, but within walking distance to the market and restaurants. We had easy access to very nice bicycles and we could safely ride around the area and to the beach. I will highly recommend this hotel to friends who visit Hoi An.

Authenticity & Character
The decor reflected the city - lantern decor, silky robes, local artisan art in the dining area.
Location
Staff
Very helpful when arranging tuktuk’s or setting up bikes
Cleanliness & Comfort
High quality linens and comfortable bed. Clean throughout - bathroom very clean, and shower well designed with a door, unlike many hotels on our tour
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 27, 2024

Dear Jackie,
Thank you for taking the time to share your detailed experience in Vietnam and Cambodia with us! We’re over the moon to hear that you’re happy about your holiday!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
From Vietnam with love
Hien

Overall our experience with KimKim was great....
Vietnam | Mar 9 - Mar 17, 2024

P
Purva M.
San Jose, CA | Reviewed on Mar 18, 2024

Overall our experience with KimKim was great. Communication with them before the trip was excellent and the guides assigned to us were great for the most part.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Mar 19, 2024

Dear Purva,

Thank you for taking the time to write a review on Kimkim. I'm glad to hear that you had a wonderful time during your trip to Vietnam. I hope you will have many more interesting trips ahead so you can capture memorable moments through beautiful photos!

Goodbye for now, and I hope to welcome you back to Vietnam one day!

Warmest regards,
Doris

Ashely organized everything good and made it ...
Vietnam | Mar 7 - Mar 17, 2024

Angelo
Angelo R.
Harrison, NJ | Reviewed on Mar 18, 2024

Ashely organized everything good and made it very stress free and was very good at communication with the group. I will surely use kimkim again.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 20, 2024

Hi Angelo,
I am really happy that everything was seamless when you and your friends were in Vietnam & Cambodia and that I was able to be part of your memorable vacation!
Thank you so much for being such a great traveler. It is awesome to know that you will be using kimkim again.
Have a great build and our team would love to welcome your group to visit Chiang Mai & Bangkok.
Best wishes from Hanoi!
Ashley

Ashley planned a great tri for our group ever...
Vietnam | Mar 7 - Mar 17, 2024

Donna
Donna F.
Wayne, NJ | Reviewed on Mar 18, 2024
Ashley planned a great tri for our group everything went according to plan from pick up to the tours and departures
The transportation was great and so were the guides who were very knowledgeable
Read more

Ashley planned a great tri for our group everything went according to plan from pick up to the tours and departures
The transportation was great and so were the guides who were very knowledgeable

Hotel Reviews
Cozy Hoian Boutique Villas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
TK123 Hanoi Hotel

Not too clean

Location
Cleanliness & Comfort
White Lotus Hue Hotel
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doris Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
LCS Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the History and Beauty of Hanoi - Full Day Sightseeing (without lunch)
Explore the History and Beauty of Hanoi - Full Day Sightseeing (without lunch)
Hanoi
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Vietnam
Quality of Experience
Food
Hue Citadel - Travel to Hoi An
Hue Citadel - Travel to Hoi An
Hue
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 20, 2024

Dear Donna,
Thank you so much for sharing your experience. We are so glad to know that you and your friends enjoyed your trip to my homeland Vietnam & Cambodia and that everything went smoothly. It was a big pleasure for us to organize your trip.
The Thailand trip is just some days ahead of us. I hope you and your group will have another amazing trip with our team.
Have a great build in Lampang!
Ashley

A special shoutout must be made to Hien, our ...
Vietnam | Feb 28 - Mar 16, 2024

Susan
Susan R.
Canada | Reviewed on Mar 17, 2024
A special shoutout must be made to Hien, our agent. We cannot say enough about her! She organized a beautiful trip for us in Vietnam with drivers and guides starting in Hanoi and ending in Ho Chi Min City. Various activities were organized in every destination which really gave us the feel of local culture and customs such as cooking activities, bicycle riding and meeting local people. It added immeasurably to the experience. Everything worked like clockwork. The hotels were 5 star all the... Read more

A special shoutout must be made to Hien, our agent. We cannot say enough about her! She organized a beautiful trip for us in Vietnam with drivers and guides starting in Hanoi and ending in Ho Chi Min City. Various activities were organized in every destination which really gave us the feel of local culture and customs such as cooking activities, bicycle riding and meeting local people. It added immeasurably to the experience. Everything worked like clockwork. The hotels were 5 star all the way. Hien was available at all times to answer all our questions. When we had to leave early due to a family emergency she changed all the flights immediately and made the process very smooth. We cannot say enough about her excellent planning, efficiency and personal attention. She made our trip a memorable one in every way! Thank you Hien!

Hotel Reviews
Silk Path Grand Resort & Spa Sapa
Lao Cai

Absolutely glorious hotel! 10 star!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Hang Thung

Beautiful modern hotel in old Hanoi. Nguyen Ha at the front desk was extremely helpful which was much appreciated. Christina, a waitress in the restaurant, was charming and sweet, and the staff in general were wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

Wow, what to say about this place? Fabulous location in a gorgeous garden setting with bungalows set in the property. Everything was 5 star including the wonderful staff.

Authenticity & Character
Location
Staff
Everyone was friendly and welcoming. The women who did the massages were outstanding!
Cleanliness & Comfort
Elite of the Seas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pilgrimage Village Hue
Hue

Gorgeous hotel in a fabulous garden setting. Excellent services, wonderful staff, particularly Nguyen Thanh, one of the managers, and Claudia the Maître D’hôtel. A big commendation to them for their warmth and kindness during a family emergency.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 24, 2024

Dear Susan & Peter,
Thank you for your kind words and thorough feedback! It warms my heart to that you had a great and memorable trip to my homeland with our team.
We’re very grateful for travelers like you and hope to see you and Peter again.
Best wishes!
Hien

Loved everything about our Vietnam/Cambodia trip
Vietnam | Feb 15 - Mar 9, 2024

Mary
Mary F.
Canada | Reviewed on Mar 17, 2024
We have never booked a trip like this with a travel agency before and I have to say it was an amazing experience. We were thrilled to find out KIMKIM operates in other places around the world. The attention to detail and quick responses by our travel agent Hien before and during the trip made us feel totally at ease. All our guides were so knowledgable, had a good command of English and were eager to have us get the most out of each excursion. However Victor in Vietnam and Wibol in Siem Reap... Read more

We have never booked a trip like this with a travel agency before and I have to say it was an amazing experience. We were thrilled to find out KIMKIM operates in other places around the world. The attention to detail and quick responses by our travel agent Hien before and during the trip made us feel totally at ease. All our guides were so knowledgable, had a good command of English and were eager to have us get the most out of each excursion. However Victor in Vietnam and Wibol in Siem Reap went the "extra mile" for us. Although it is hard to pick our favourite excursions the top three would be our time in Pu Long Nature Reserve, Tam Coc river tour and the Vespa Food tour in Ho Chi Min City.

Hotel Reviews
San Boutique Hotel Hanoi

The San Boutique was a wonderful location. So great to be able to walk to the lake in the morning and see all the women doing Tai Chi. The breakfast was delicious and offered lots of options. What really stood out was the staff, they were all so helpful and kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Eco Garden

This was magical place partially based on the sheer location. The view of the valley was specular in the morning and evening. If you are staying in the main building I would suggest staying on the second floor. Having a pool was a fun option.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

This was one of our favourite hotels on many levels. The atmosphere and the embroidery theme was really lovely. The gift shop had so many options of items to buy. I didn't purchase I piece of art that I am so excited to hang in my home. There was a pool that we didn't use, but it looked great. We used the spa and had massages that were very theraputic. The room was spacious and very clean. The breakfast room and options available was extensive. Also there were bikes for our use. If you are staying in Ninh Binh you can't go wrong here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh

What a treat from the moment you go on board until you leave. Our room was great although the shower/ bathing situation made no sense and water went everywhere. The activities and tours that were an option were all fun and we are really glad we took advantage., from kayaking off the boat, to a morning cave tour and a trip to Cat Ba Island. What made the entire trip was the crew and staff. Eric was fabulous and so was the fellow who coordinated and ran the excursions. I just can't recall his name. Well worth the splurge!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rosaleen Boutique Hotel
Hue

The location of this hotel is excellent. The lobby was wonderful. However the room was really disappointing. The room felt dirty, but it was really just a mold situation. The shower curtain needs to be replaced. Of all the hotels this was our least favourite.

Authenticity & Character
Location
Staff
I think they need someone on the front desk who speaks more English for when there are issues.
Cleanliness & Comfort
Cozy An Boutique Hotel Hoian
Hoi An

Hands down favourite hotel of the whole trip! The staff was wonderful and were very helpful with so many things. The rooms and the decor in general was just excellent. The hotel had bikes we could use. There was a beautiful pool which we sat beside while having morning coffee. The restaurant for lunch (one day) and breakfast everyday was fantastic. Although the location is a little bit far away from the old town, it was well worth the effort and easy to get a tuk tuk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blue Diamond Luxury Hotel

I think if you are staying in Ho Chi Minh you could do better staying somewhere else. The hotel is dated and tired. the location of the shower in the bathroom with regards to the toilet and tub is really strange and water ended going everywhere. The design is strange. The room was really small and there was no place for luggage. On our return we had a better room but the bathroom remained an issue in terms of water. The breakfast offerings were just okay.

Authenticity & Character
Location
Staff
I felt that the staff in breakfast room were very short staffed and frustrated with the situation.
Cleanliness & Comfort
Royal Crown Hotel & Spa

Wonderful hotel in a great location with an extensive breakfast room with so much food variety. There are two pools for swimming in with an adjacent bar. There is a fantastic spa on site that offered so many services. There was a roof top bar with food as well. I would defiantly recommend this hotel in Siem Reap.

Authenticity & Character
Location
Staff
LCS Hotel

This hotel is a little tired, looking however our rooms which had been upgraded were both spacious and clean. The issue with this hotel was the location. It is the only place I didn't really feel safe walking around at night. There was a breakfast room on the roof and also a small pool up there.

Authenticity & Character
Location
It is too far away from places one might want to see.
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 20, 2024

Dear Mary,
We are very thrilled to hear that you enjoyed your holiday in Vietnam & Cambodia.
Thanks for your kind words about me and our guides. I'll pass the review on to the team and I'm sure they will really appreciate it too!
Thank you again for trusting our company and kimkim, and hope you will visit us again for Thailand trip for example ;)
My very best from Hanoi <3
Hien

we book 8 days for our honeymoon in Vietnam ...
Vietnam | Mar 7 - Mar 16, 2024

D
Debora aradí N.
Australia | Reviewed on Mar 17, 2024
we book 8 days for our honeymoon in Vietnam with this agency , in Vietnam basically we were by ourselves, just 2 days we had tour guides ( the one in the historical Vietnam was awesome ) the other days where we just had hotels and taxis and no other guide. we also covered most of the food apart from the free breakfast at the hotel.
Most of the hotels where amazing just one didnt meet our expectations , there was no restaurants , no shops to walk to, we where stuck in the bush with a poor...
Read more

we book 8 days for our honeymoon in Vietnam with this agency , in Vietnam basically we were by ourselves, just 2 days we had tour guides ( the one in the historical Vietnam was awesome ) the other days where we just had hotels and taxis and no other guide. we also covered most of the food apart from the free breakfast at the hotel.
Most of the hotels where amazing just one didnt meet our expectations , there was no restaurants , no shops to walk to, we where stuck in the bush with a poor maintence hotel , I think the agency didnt check the place before they send us there. that experience was not good at ALL , but Trang change us the next day after show her photos of how insane that place is.
in day 8 we found out we should buy our departure flight and actually the DEPARTURE FROM DANANG included in the itinerary was just a taxi to the Airport, that took us by surprise because we were in the middle of the country and we started the tour in Hanoi and Trang new that we had tickets book from Hanoi to Sydney, so that was a HUGE suprise that actually we didnt have departing flight , in the last minute we got tickets.
I guess Kim Kim is better planing for families , otherwise is not worth it, i wish i new this earlier.

Hotel Reviews
Sena Cruise
Ha Long

exceptional services,this time of year it was too cold for swiming but still was a lot fun , warm people, amazing food, please don't book just 1 day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cat Ba Ecolodge

the photos in the website look amazing but in real life this place need maintenance.

Authenticity & Character
have some maintence , is beautiful but everything is falling apart
Location
Staff
smile doesn't cost
Cleanliness & Comfort
clean better the rooms.
Hong Ngoc Dynastie Hotel & Spa
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nesta Hotel Danang
Danang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Mar 19, 2024

Hi Debora,

Thanks for your feedback of trip

Wish you all the best,

Best regards
Trang

It was a great trip, well planned and coordin...
Vietnam | Mar 9 - Mar 15, 2024

S
Sonali M.
Australia | Reviewed on Mar 16, 2024
It was a great trip, well planned and coordinated by local guides , who had great information and added their personal touch ! Shout out to Brian in Hanoi , Jack on the River cruise and Ruby in Hoi An . Read more

It was a great trip, well planned and coordinated by local guides , who had great information and added their personal touch ! Shout out to Brian in Hanoi , Jack on the River cruise and Ruby in Hoi An .

Activity Reviews
Hanoi city sightseeing- Hanoi street food tour
Hanoi city sightseeing- Hanoi street food tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An - Ba Na Hills - Golden Bridge- Hoi An
Hoi An - Ba Na Hills - Golden Bridge- Hoi An
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Mar 19, 2024

Dear Sonali,

Thank you for your kind words. I'm delighted to hear that you enjoyed the trip and were satisfied with our services and tour guides. Wishing you all the best in life, filled with many more memorable trips ahead! The Asia Aventura Travel team and our beautiful country will always look forward to welcoming you back one day!

Warmest regards,
Doris