Kimkim Trip Reviews

4.8
Based on 14,310 ratings
Read 14,310 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

This is our second trip booked through KimKim...
Switzerland | Oct 7 - Oct 12, 2024

Martha
Martha F.
Norfolk, VA | Reviewed on Oct 19, 2024
This is our second trip booked through KimKim and it was almost as outstanding as our first. What was lacking this time was the attentiveness and detailed help we got from our first trip specialist. There were significant time gaps in communication and responses from our specialist, Clothilde. There was no suggestions or recommendations, for example, sites, activities or restaurants following our scheduled tours/activities.
Our transfers/drivers were all excellent and we really enjoyed...
Read more

This is our second trip booked through KimKim and it was almost as outstanding as our first. What was lacking this time was the attentiveness and detailed help we got from our first trip specialist. There were significant time gaps in communication and responses from our specialist, Clothilde. There was no suggestions or recommendations, for example, sites, activities or restaurants following our scheduled tours/activities.
Our transfers/drivers were all excellent and we really enjoyed our hiking guide, Marta
Our accommodations in Interlaken was very nice.
I will likely return to KimKim for our next trip as our first trip (Italy) with you was perfect and Irene , our specialist truly spoiled us and set the bar!

Hotel Reviews
Hotel Du Nord
Interlaken

Very nice staff. Very clean. Great Location and excellent breakfast

Authenticity & Character
Location
Views, relatively quiet and close to train station as well as shops
Staff
Cleanliness & Comfort
Hotel Glockenhof
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Time at leisure in Interlaken!
Time at leisure in Interlaken!
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Beatus Caves, Panoramic Bridge, Nature Park Blue Lake and Lake Thun Cruise!
Beatus Caves, Panoramic Bridge, Nature Park Blue Lake and Lake Thun Cruise!
Switzerland

This was cancelled the day before our arrival by tour company. We would have had to pay double to proceed with similar tour

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 22, 2024
Dear Marta and Rusty,
Thank you so much for your thoughtful feedback! I genuinely appreciate you taking the time to share your experiences. It’s fantastic to hear that you enjoyed your hiking adventure with Marta and that your accommodation in Interlaken was lovely.
I’m truly sorry to learn that my communication and support didn’t meet the high standards set by your previous trip. Your feedback is invaluable, and I’m committed to using it to enhance my service moving forward.
I’m thrilled to...
Read more

Dear Marta and Rusty,
Thank you so much for your thoughtful feedback! I genuinely appreciate you taking the time to share your experiences. It’s fantastic to hear that you enjoyed your hiking adventure with Marta and that your accommodation in Interlaken was lovely.
I’m truly sorry to learn that my communication and support didn’t meet the high standards set by your previous trip. Your feedback is invaluable, and I’m committed to using it to enhance my service moving forward.
I’m thrilled to know that you’re considering KimKim for your next trip!
Thank you once again for your understanding and support. I look forward to the possibility of planning your next journey!
Warm regards,
Clothilde

We had a wonderful vacation in Portugal. Pedr...
Portugal | Oct 5 - Oct 15, 2024

K
Kal M.
Los Angeles, CA | Reviewed on Oct 19, 2024
We had a wonderful vacation in Portugal. Pedro and his team made our vacation truly memorable. They planned a great itinerary for us based on what we wanted to do and would update us every day. The hotels that were booked for us were all outstanding as were the local guides and drivers. Thanks Pedro! Read more

We had a wonderful vacation in Portugal. Pedro and his team made our vacation truly memorable. They planned a great itinerary for us based on what we wanted to do and would update us every day. The hotels that were booked for us were all outstanding as were the local guides and drivers. Thanks Pedro!

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

Great location and beautiful hotel. Wonderful breakfast and very helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Royal Bridges Hotel
Porto

Centrally located and beautiful hotel. Room was small but well appointed and comfortable. Friendly and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Great location and gorgeous hotel. Beautifully restored. Excellent restaurant in the hotel which was especially appreciated when it was raining heavily the night that we arrived.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 21, 2024

Dear Kal,
Thank you so much for your review. I am so glad to hear you had such a wonderful time in Portugal. It is great that we were able to tailor the experience to your preferences and that you appreciated our daily check-ins.
You support is super appreacited :)
Your friend in Portugal - Pedro

We could not have been more fortunate then to...
France | Sep 24 - Oct 13, 2024

Neil
Neil S.
Ewing, NJ | Reviewed on Oct 19, 2024
We could not have been more fortunate then to have Sebastian as our travel specialist.
He composed a perfect schedule for our trip to France.
At each location we had comfortable accommodation in the center of the action. Easy access to all the popular sites.
At each city we had at least one tour led by knowledgeable and personable tour guides.
Not only sharing their insights and facts of a particular area but also their own personal stories of their connection to that area.
We also had...
Read more

We could not have been more fortunate then to have Sebastian as our travel specialist.
He composed a perfect schedule for our trip to France.
At each location we had comfortable accommodation in the center of the action. Easy access to all the popular sites.
At each city we had at least one tour led by knowledgeable and personable tour guides.
Not only sharing their insights and facts of a particular area but also their own personal stories of their connection to that area.
We also had a good amount of time on our own to “get lost” in each city. Some thing I really enjoy, especially when we have GPS to guide us and Goggle Translator to help when we needed.
Paris. Nice, Marseille, and Bordeaux were wonderful but the biggest surprise was the small, quaint city of Amboise.
Train travel was easy to navigate and gave us time to relax and see the changing countryside.
Again, had a great vacation and thank Sebastian for making all this possible.
Neil

Hotel Review
L'Hôtel Particulier
Bordeaux

Supprisingly nice hotel that at one time must have been a grand chateau. The rooms were odd but added to the character of the place. Right in the middle of center city Bordeaux. Pleasant staff. Good breakfast. Tons of restaurants and bars filled with people that enjoyed the area as much as we did.

Authenticity & Character
Location
Right in center city Boudreaux
Staff
Cleanliness & Comfort
Activity Review
2-hour walking tour
2-hour walking tour
Marseille

I loved Marseille I loved the action around the Harbor area and especially the wonderful seafood restaurants. Our tour guide was terrific. Made us feel at home and comfortable with the city. Shared not only the facts of the area but also his personal experiences in Marseille

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Oct 23, 2024
Hi Neil, Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your trip and that the itinerary suited your style of travel. It was a pleasure helping you explore France, and I’m especially glad to hear Amboise was such a pleasant surprise for you—that’s the magic of those hidden gems! It sounds like you found the perfect balance between guided experiences and independent exploration, which is exactly what I hoped for. If you ever decide to explore more of France (or... Read more

Hi Neil,

Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your trip and that the itinerary suited your style of travel. It was a pleasure helping you explore France, and I’m especially glad to hear Amboise was such a pleasant surprise for you—that’s the magic of those hidden gems!

It sounds like you found the perfect balance between guided experiences and independent exploration, which is exactly what I hoped for. If you ever decide to explore more of France (or anywhere else), I’d be delighted to assist again.

Wishing you many more adventures ahead!

Best regards,
Sebastian

Attention to Details by the Kim Kim Staff (Andrea and Giulia) was Excellent
Italy | Oct 4 - Oct 16, 2024

DeMarie
DeMarie I.
Denver, CO | Reviewed on Oct 19, 2024
Thank you, Andrea and Giulia, for the excellent service you gave us in setting up our vacation to meet our desires of what to see on our 2 weeks in Italy. Your choice of hotels was wonderful in that they were close to the heart of the cities and were lovely accommodations. The arrangements for drivers was extremely helpful, also. And thank you for going out of your way to rebook our train reservations when Trenitalia went on strike. The Frecciarossa is a great ride and so fast! We... Read more

Thank you, Andrea and Giulia, for the excellent service you gave us in setting up our vacation to meet our desires of what to see on our 2 weeks in Italy. Your choice of hotels was wonderful in that they were close to the heart of the cities and were lovely accommodations. The arrangements for drivers was extremely helpful, also. And thank you for going out of your way to rebook our train reservations when Trenitalia went on strike. The Frecciarossa is a great ride and so fast!

We loved the several private tours that you arranged as the tour guides were outstanding in their knowledge and hospitality. The small group tours at the Doge’s Palace & St. Mark’s Basilica along with the tour of the islands of Murano and Burano, the wine tour of Tuscany and the Rome’s Colosseum, & Forum were also incredible. The small tours gave us a chance to meet other lovely folks from around the world. The boat ride to the Isle of Capri was breathtaking and we thoroughly enjoyed our day on Positano. You also gave us enough free time to shop and wander on our own which we much appreciated.

Grazie, again for setting up a dream vacation. We certainly will recommend your services to others.

Hotel Reviews
Hotel Pendini
Florence

The Hotel Pendini is located just off the Piazza della Repubblica and close to many sites. It’s a lovely old hotel with a lot of atmosphere and decorated with antiques. The breakfast is outstanding, and the front desk staff very helpful. The room was small which is pretty standard in Europe, but the bathroom was roomy. Even though our room faced a busy street, when the windows were shut, it was very quiet.

Authenticity & Character
Decorated beautifully.
Location
Just off a very large Piazza with lots of restaurants and shopping.
Staff
Very helpful.
Cleanliness & Comfort
Only negative was we stored our suitcases under the beds, and I think the maid staff had not cleaned the floors under the beds in quite a while.
Ca' Pozzo Inn
Venice

Lovely little hotel. Not that hard to find, but you need to keep an eye out for its entrance which is off the street and down a little alleyway. It has a security gate with a code. Room is small but serviceable. Only issue we had was the beds sit on a wooden platform and you can easily wack yourself in the shins! Our room had a lovely private courtyard. The hotel is very close to a water taxi stop which is very convenient.The breakfast is very good.

Authenticity & Character
Like a little designer hotel.
Location
Staff
Very helpful.
Cleanliness & Comfort
Clean, small but very serviceable for our needs.
Hotel Floridiana
Amalfi

Lovely small hotel. Two entrances with one having an elevator so you don’t have to lug your suitcases up a lot of stairs! Clean and the room we occupied had a shower that could fit 10 people! 🤣 The hotel is extremely convenient and but a few steps away from the street that has all the restaurants and shopping but is very quiet. It’s about a 3 min. walk to the jetties where you catch the ferries to Isle of Capri, Positano, Sorrento, etc. for day trips. There’s a small beach to dip your toes into the Mediterranean. Also, they have a laundry service that is quick and reasonable.

Authenticity & Character
Sweet, small hotel.
Location
Excellent location.
Staff
Very helpful.
Cleanliness & Comfort
Very clean.
Navona Essence Hotel
Roma

This small hotel is off of a Piazza that sets up an open air market each day and there are restaurants and shopping there, also. It is down a narrow cobblestone alley/walkway. I know if you are from the US, you may have a little trepidation about these narrow alleyways but this is the norm in Rome. There are shop fronts along these along with service entrances. These are also dimly lit at night, but we never felt unsafe. Many people walk along these routes. Be aware that the taxi would not come down the narrow street and left us off on the main street and then we had to pull our suitcases down to the hotel. Our private driver when we left the hotel managed to get closer to the hotel, but he still had to pull our luggage down the narrow street. The hotel is convenient to a lot of shops and eateries.

Authenticity & Character
Very small hotel, which is nice in many ways.
Location
Good location to many shops and plenty of restaurants.
Staff
Very helpful.
Cleanliness & Comfort
Very clean. The room we had, had about three steps up and then three steps down to get into the room. You might need to check that out if you are elderly or have trouble lifting your suitcases. I don’t think all the rooms are like that, so maybe just ask prior to booking.
Activity Reviews
Hidden Venice
Hidden Venice
Venice

Venice is a crumbling city of amazing beauty. The canals are its streets and so very different from other cities. It has its own charm like no other. Venice has an amazing water taxi system to get you from point A to point B.

Quality of Experience
Venice is so very different from most cities. It is fascinating to discover how it was built and why it still stands. Sad part is many are moving out to live in more modern buildings, which is having a detrimental affect on the city’s repair.
Guides, Drivers and Staff
People are friendly and try to accommodate visitors.
Transport
Plenty of ways to get around the city.
Murano and Burano small group tour
Murano and Burano small group tour
Venice

We saw a glass blowing demonstration and went to the museum. Spectacular glass work. We really loved Burano. In fact, our guided tour allowed for a quick demonstration of the dying art of lace making and the a short period for lunch. We decided to not go back with the tour and spend the rest of the day having a leisurely lunch, shopping and snapping photos of the wonderfully brightly painted houses. Came back on the last ferry of the day.

Quality of Experience
So much fun to see a very different environment.
Guides, Drivers and Staff
All very accommodating.
Transport
Wild ride from the airport to our hotel on a small water boat. Sea was choppy!
Cathedral, Baptistery, Giotto Bell tower and Brunelleschi Dome entrance ticket
Cathedral, Baptistery, Giotto Bell tower and Brunelleschi Dome entrance ticket
Florence

What a magnificent cathedral. Photos just don’t do it justice.

Quality of Experience
We had an excellent private tour while in Florence. It is a stunning city.
Guides, Drivers and Staff
Transport
Easy city to get around.
Accademia Gallery - skip the line entrance
Accademia Gallery - skip the line entrance
Florence

It was raging cats and dogs, so even though we had skip the line tickets for a specific time, everything was running late. Was it worth the wait and chill? Absolutely!

Quality of Experience
Nothing can prepare you for how beautiful David is in person.
Guides, Drivers and Staff
Transport
Florence is easy to navigate.
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Florence

Truly amazing how close the Tuscan region is to the heart of Florence. The landscape is picturesque and winding. Vineyards are generational and well run.

Quality of Experience
The friendliness of the vineyard staff.
Food
Excellent
Guides, Drivers and Staff
Excellent tour driver.
Transport
Comfortable vans
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy

Wow. The Amalfi coast is stunning. The day we went to Capri, the Mediterranean was very choppy, but that didn’t stop us. We took a small tender out to the larger cabin cruiser and then toured the coastline of Amalfi and Positano before heading out to Capri. Capri, like Positano is steep and there is a lot of walking uphill if you want to get away from the beachfront areas. Well worth the climb for the marvelous views.

Quality of Experience
The boat captain was very skilled in getting us on and off in rough seas.
Guides, Drivers and Staff
Transport
Excellent.
Evening walk in Rome: twilight guided stroll - small group
Evening walk in Rome: twilight guided stroll - small group
Rome

It was a fun gelato tasting tour. We got to sample some yummy stuff and then proceeded along taking in the sites. Rome is crowded even when it’s supposedly a little off season. The unfortunate part was that 2025 is a Jubilee year and many of the fountains were covered with scaffolding for spiffing up in anticipation of the Jubilee. The Pantheon is a must see. We saw Trevi Fountain but there was no water in it, so no tossing of the coins. We also walked to the Spanish Steps. There again, extremely crowded. However, that should not deter one from going. It’s still an amazing city to see.

Quality of Experience
The city is amazing everywhere you look. It’s a city built on an ancient city with excavation going on all around.
Guides, Drivers and Staff
Tour guides were so knowledgeable and friendly.
Transport
Lots of walking but there are plenty of taxis if you prefer.
Colosseum and Roman Forum - small group guided tour
Colosseum and Roman Forum - small group guided tour
Rome

One of the highlights. The photos you see in the magazines will never give you the full picture of how colossal this ruin is. Our guide was excellent in taking us to the perfect spots and explaining what actually happened there. The Forum so very interesting as well. The views from Palatine Hill were spectacular. The Forum is not to be missed.

Quality of Experience
The tour was so excellent , the time flew by. If you can, it’s worth doing the skip the line tours everywhere. It doesn’t mean you won’t stand in line, but those lines move very quickly. And if you take a scheduled tour, be sure to be on time. They have a specific time the tour must enter and go through the security checks. They cannot wait for stragglers.
Guides, Drivers and Staff
Our tour guides go through a lot of training and have to pass an exam. Therefore, they are extremely knowledgeable so you get your money’s worth in information.
Transport
We walked there, but there is plenty of public transportation.
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome

The lines to get into the Vatican are extremely looooong if you are just winging it. Would HIGHLY recommend getting a skip the line ticket, even if you don’t do a tour.

Quality of Experience
Fantastic
Guides, Drivers and Staff
Excellent.
Transport
Walked from our hotel (30 minutes away). Google maps is without a doubt one of the best things Google has done.
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome

If I could give 10 stars, I would. We took a private tour and our guide (MP) was amazing. Her knowledge made our walk through the Vatican so rich in understanding the history of the beginnings of Christianity. Her descriptions of the statues, paintings, tapestries and painted maps that lined great halls was outstanding. She reviewed the frescoes of the Sistine Chapel before we went in (since you cannot speak or take photos in the chapel) which was so informative so we were not only able to admire the glorious masterpieces but understand the symbology behind them. St. Peter’s Basilica is beyond description. Nothing can prepare you for it’s splendor.

Quality of Experience
Skip the line. After seeing how long the lines were, we were so glad we did this.
Guides, Drivers and Staff
Our guide was primo. They have to study for well over a year and take an exam, so you get an in depth tour.
Transport
We walked, but there’s lots of transportation in the city to get you there.
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 21, 2024

Dear DeMarie,
thank you very much for your your wonderful and super-kind words! It was a true pleasure for us to organize your from the very beginning, and we couldn't be happier that it fully satisfied your wished and expectations! Thank you always for sharing so many beautiful pictures with us: it is always very special for us to have the chance and privilege to share the special moments you live in your vacation!
All the best from your Italian friends!
Giulia and Andrea

General comments on island traverse
Iceland | Sep 27 - Oct 7, 2024

A
Al H.
North Atlanta, GA | Reviewed on Oct 19, 2024
Overall a wonderful experience; but my fun was inhibited by a very sore knee. I would have preferred less stops and staying longer at a destination in order to explore the local area and relax a bit more. Vik was really neat, but windy ! The hotel we stayed at was very nice and the landscape in the area was amazing. The geodesic dome was less than impressive and I would not recommend that. Lack of heat caused me to get the chills several times over the evening, resulting in me... Read more

Overall a wonderful experience; but my fun was inhibited by a very sore knee.

I would have preferred less stops and staying longer at a destination in order to explore the local area and relax a bit more.

Vik was really neat, but windy ! The hotel we stayed at was very nice and the landscape in the area was amazing.

The geodesic dome was less than impressive and I would not recommend that. Lack of heat caused me to get the chills several times over the evening, resulting in me getting a cold. Luckily the end of the trip!

Maybe a better reference for the summer.

The costs of everything was unexpected.; shame on me for not understanding that ahead of the trip. I must say that the food was better than anticipated !

Hotel Reviews
Kvosin Downtown Hotel
Reykjavik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vík í Mýrdal
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Golden Circle Domes
Authenticity & Character
Location
Cleanliness & Comfort
Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF
Reykjanesbær
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reykjavik Food Walk
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
Hard to rate a walking experience 😝
Sky Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Dog Sledding
Iceland

Best experience on trip.

Quality of Experience
Guides, Drivers and Staff
Hosts were outstanding.
Transport
The Geothermal Vok Baths
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Oct 21, 2024

Thank you for your review Al, and it's great to hear that you had a fantastic time in Iceland.

Sorry to hear about the Golden Circle Domes—next time, we'll request additional heating from their staff, if we even decide to book with them again.

Best of Vietnam and Siem Reap,Cambodia
Vietnam | Oct 3 - Oct 17, 2024

Ricky
Ricky B.
Los Angeles, CA | Reviewed on Oct 19, 2024
After months of planning travel to Vietnam and Siem Reap,Cambodia .I decided to go through kimkim travel.It was a decision I was glad I made after all was said and done.My trip was a wonderful experience.Doris Bui was my travel consultant .She provided consistent valuable information prior to the trip.If I had questions ,Doris always responded in a timely manner.I really didn’t expect the trip would exceed my expectations but it did !The itinerary that we set up allowed me to see the... Read more

After months of planning travel to Vietnam and Siem Reap,Cambodia .I decided to go through kimkim travel.It was a decision I was glad I made after all was said and done.My trip was a wonderful experience.Doris Bui was my travel consultant .She provided consistent valuable information prior to the trip.If I had questions ,Doris always responded in a timely manner.I really didn’t expect the trip would exceed my expectations but it did !The itinerary that we set up allowed me to see the highlights in the cities I visited .I was also pleased with the hotels selected for me.Two stops I particularly enjoyed was the Can Tho ecolodge .It was a beautiful tropical setting.Great for relaxation .Another was the Metta Spa and residence in Siem Reap.Having the transportation and guides to make my trip easier was a key element for me!I wanted a trip free of headaches !I needed the expertise of those who know the country.I found them with kimkim.All the guides I used were friendly and informative.The Swan cruise along Halong Bay was another favorite of mine.Beautiful scenery with excellent dining.It was nice to have flexibility within the itinerary as well!Kimkim will set up a basic itinerary for you and you can customize to your preferences .As a solo traveler ,this was ideal!

Hotel Reviews
Swan Cruise

Great staff.Liked Kent’s enthusiasm !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A little hot in the bedroom .Air conditioning just ok
Eden Star Hotel & Spa
Ho Chi Minh City
Authenticity & Character
Location
It was close to areas I wanted to visit
Staff
Cleanliness & Comfort
Metta Residence & Spa
Krung Siem Reap Siem Reap

Beautiful setting !Very attentive service !

Authenticity & Character
Lush green setting with a real tropical jungle feel !
Location
Need a ride to go to pub street.Hotel has tuktuk there but it stops at 8:00 pm
Staff
Attentive and friendly
Cleanliness & Comfort
Hai An Beach Hotel
Da Nang

Nice new modern hotel with ideal location across from the beach !

Authenticity & Character
Location
Staff
Very friendly from the time I entered the hotel
Cleanliness & Comfort
MK Premier Boutique hotel
Hanoi

A little noisy at night.Good location ,good breakfast brunch .

Authenticity & Character
Location
Old quarter
Staff
Cleanliness & Comfort
Can Tho Ecolodge
Can Tho

Just loved the setting here !Tropical feel with tremendous woodwork in the cottages !

Authenticity & Character
T
Location
Its secluded.This is not a resort if your preference is the nightlife!!!!!
Staff
Cleanliness & Comfort
Yes the property is meticulous !It’s great to just relax here! No television !
Activity Reviews
Da Nang - Ba Na Hills - Golden Bridge- Da Nang
Da Nang - Ba Na Hills - Golden Bridge- Da Nang
Da Nang

Ms. Thuy was my guide.She was friendly and informative.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Siem Reap - Explore Angkor Complex Temples
Siem Reap - Explore Angkor Complex Temples
Siem Reap

This was the highlight of my adventure !!!Mr. Sophea provided expert knowledge of the complex !!Its hard to comprehend the level of man and animal power to build these structures !

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Can Tho - Cai Rang Floating Market - Cycle to Local Villages - Transfer back to Ho Chi Minh
Can Tho - Cai Rang Floating Market - Cycle to Local Villages - Transfer back to Ho Chi Minh
Can Tho

The Floating Market was an incredible experience. I absolutely loved it. It felt like being on a floating island. The hustle and bustle of the market were exciting and unique.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Oct 24, 2024

Dear Ricky,

Thank you so much for sharing your wonderful experience! It was a pleasure working with you to plan your trip to Vietnam and Cambodia. I’m thrilled that everything exceeded your expectations and that you enjoyed the itinerary, accommodations, and the flexibility we provided.

Thank you so much again for choosing us and for always being such a friendly and positive client. Wishing you all the best in life!

We are always here and hope to welcome you back for another adventure in the future!

Best regards,
Doris Bui

Beautiful Beach on Naxos Island
Greece | Oct 1 - Oct 10, 2024

Sandra
Sandra K.
Newark, NJ | Reviewed on Oct 19, 2024
we toured the Parthenon/Acropolis with Faye in Athens and she was great!
enjoyed culture and food tour on Naxos Island with Katia.
In Santorini, the katamaran sunset cruise was amazing with Yanni, Yanna and Panos, our crew. food was delicious, sites and swimming in the Agean Sea was so delightful.
Read more

we toured the Parthenon/Acropolis with Faye in Athens and she was great!
enjoyed culture and food tour on Naxos Island with Katia.
In Santorini, the katamaran sunset cruise was amazing with Yanni, Yanna and Panos, our crew. food was delicious, sites and swimming in the Agean Sea was so delightful.

Hotel Reviews
Plaka Hotel Athens
Athens

Immaculate room with balcony. Very comfortable, felt like home. Included a delicious breakfast. Rooftop bar and restaurant with views of the Parthenon. Had one of the best meals of my trip at this restaurant.

Authenticity & Character
The way the room was decorated. It didn't feel like a motel room but like you were staying at a friend's house. very warm feeling and inviting
Location
There were shops and restaurants where the hotel was located and within walking distance to the Parthenon.
Staff
everyone at the hotel provided excellent service
Cleanliness & Comfort
beds were comfy, bathroom updated and impressed by the cleaniness
Ippokampos Beachfront Hotel
Naxos

Our room had a patio overlooking the beach and Mediterranean Sea. Room was very clean and fresh. Ate breakfast (included) outside everyday right on the beach and by the water. Food was delicious.

Authenticity & Character
The architecture of the bldg and the rooms were so bright and sunny. loved sitting on the balcony and watching the sunset.
Location
great location right on the beach, shops and restaurants within walking distance.
Staff
The staff at hotel and restaurant were exceptional!
Cleanliness & Comfort
The room was immaculate and beds so comfy. I'm missing Naxos Island already
Agali Houses Santorini
Firostefani, Santorini

The room was so modern and beautiful and had a large patio overlooking the other islands and caldera. The hotel/rooms were built on the side of the cliff so there were many steps. The pool had a beautiful view and there was a bar where you could also order lunch type meals. Food/drinks were great and Chris, the bartender, provided excellent service. Breakfast was also included and very good.

Authenticity & Character
The amazing view and sunsets
Location
at the top of the cliff, there were many nice restaurants and shops. The steps from our room to the top of the cliff were many and difficult for us due to our age. If you took your time and rested when needed, it was manageable and worth staying there.
Staff
The staff was so accomodating and, thankfully, carried our suitcases down to our room and up the steps when leaving.
Cleanliness & Comfort
everything was spotless. Bed was very comfortable.
Activity Review
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

a lot of steps but worth it. tour guide was very informative and fun. Enjoyed the Acropolis Museum and all the stories about the Gods and Goddesses.

Quality of Experience
faye, the tour guide, took more time than alloted to finish the tour. We appreciated that!
Guides, Drivers and Staff
guide was great
Transport
no transport... we walked from the hotel
Local specialist: Chris Leontopoulos

10/10!! First time visiting to Nepal and Bhut...
Nepal | Oct 6 - Oct 18, 2024

J
James B.
Novato, CA | Reviewed on Oct 19, 2024
10/10!! First time visiting to Nepal and Bhutan, and we were delighted with everything. Totally smooth sailing, amazing things to see and experience in both countries.
Amanda was communicative, and inspired confidence so we could relax and be taken care of in the multiple stops. Would not do less than 12 nights, Kathmandu x3, Pokhara x2, Chitwan x2, Kathmandu x1, and 4 in Bhutan (at 3 different spots,) which is what we did, and ideally would do a few more days in Bhutan if we had...
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10/10!! First time visiting to Nepal and Bhutan, and we were delighted with everything. Totally smooth sailing, amazing things to see and experience in both countries.
Amanda was communicative, and inspired confidence so we could relax and be taken care of in the multiple stops. Would not do less than 12 nights, Kathmandu x3, Pokhara x2, Chitwan x2, Kathmandu x1, and 4 in Bhutan (at 3 different spots,) which is what we did, and ideally would do a few more days in Bhutan if we had the time. Both countries are very different from each other and from anywhere else we have traveled.

Hotel Reviews
The Dwarika’s Hotel
Kathmandu

The Dwarika’s Hotel in Kathmandu was a fantastic start to our trip. Despite arriving late at night, the pickup from the airport was smooth, and the hotel itself felt like an oasis in the city.

Tiger Mountain Pokhara Lodge
Pokhara

Tiger Mountain Pokhara Lodge was incredible. The views were breathtaking, especially having breakfast while watching the sunrise over the Himalayas. This lodge was truly a highlight and perfect for some light hiking and relaxation.

Barahi Jungle Lodge
Meghauli, West Chitwan

Barahi Jungle Lodge in Chitwan National Park offered a different atmosphere. The safari experience was exciting, and we saw various wildlife. While the lodge didn't quite match the luxury of the previous hotels, it was definitely comfortable and adequate for the setting.

The Nanee
Bhaktapur

The Nanee in Bhaktapur was a pleasant surprise. Situated in a different neighborhood, it provided a fresh perspective of Kathmandu from our first hotel there. The hotel's tranquil environment was a perfect escape from the bustling city, and it was a pleasure to explore this new area with the same dependable guide.

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Oct 30, 2024

Jim thanks so much for your kind words, it was a pleasure working with you and of course meeting you both in Kathmandu, I look forward to maybe seeing you in this part of the world again!

Cheers,
Amanda

Norway Discovery.
Norway | Sep 25 - Oct 12, 2024

Mike
Mike H.
Australia | Reviewed on Oct 19, 2024
We really appreciated how Anna and Tom were quick to respond to all our inquiries.
Having all the accommodation and travel requirements in place on the App made registration at hotels really easy. Where showing tickets for journeys was required the ease of their retrieval through the App made that simple.
Anna and Tom were super responsive to all our queries and requested adjustments, so a big thank you to them.
Accommodation was varied in style which we loved. Just bear in mind that some...
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We really appreciated how Anna and Tom were quick to respond to all our inquiries.
Having all the accommodation and travel requirements in place on the App made registration at hotels really easy. Where showing tickets for journeys was required the ease of their retrieval through the App made that simple.
Anna and Tom were super responsive to all our queries and requested adjustments, so a big thank you to them.
Accommodation was varied in style which we loved. Just bear in mind that some accommodation may not suit oldies like the four of us. Any issues were quickly resolved.
Norway is a treasure and magnificent in its awe inspiring land and seascape.
It is a place that lived up to all my expectations and more. The suggestions on things to do and places to go were brilliantly thought out by Anna. Her suggestions made our self guided tour as good as we could hope for. We saw almost every aspect of Norway’s wonderful people and landscape over 18 days.
Thank you Tom and Anna.
Anna, we hope motherhood is treating you well.
With thanks,
Mike, Elizabeth, Carol, and Tom

Hotel Review
Valldal Fjordhotell
Valldal

The stay in Valldal Fjordhotell was not as comfortable as we had hoped. All four of us were booked into one cabin, which posed a significant problem as two of us would have needed to sleep upstairs where there was limited headroom and a steep ladder to climb. This setup was not practical given our needs.

Activity Reviews
Dog Sledding with Carts
Tromsø

Dog sledding with carts was a very fun experience! The dogs were eager and happy, constantly ready to go. Despite being hard work, it was a lot of fun and memorable.

Round Trip on the Flåm Railway: Flåm - Myrdal
Round Trip on the Flåm Railway: Flåm - Myrdal
Norway

Our trip on the Flåm Railway was somewhat enjoyable but felt a bit too commercialized for our liking. While the ride itself is lovely, Flåm as a location seems overly focused on tourism.

Cruise the fjords and arrive Tromsø
Cruise the fjords and arrive Tromsø
Norway

The cruise along the fjords up to Tromsø was lovely, even though much of it occurred at night. The Hurtigruten cruise provides a pleasant and leisurely experience, primarily catering to moving tourists along Norway's captivating coastline.

Local specialist: Anna Grindevoll Strønstad

"Bucket list" trip to dive the Great Barrier Reef, and more...
Australia | Oct 4 - Oct 12, 2024

R
Ronald K.
Savannah, GA | Reviewed on Oct 19, 2024
We have just returned from a wonderful "bucket list" trip to Australia. We can't thank Tia enough for her attention to detail and ability to work with us and our budget. We had time constraints due to work and she was able to help us narrow down our choices of where to travel in 8 days( plus travel days). We arranged our international flights, Tia handled the rest of the details, including the flight between Sydney and Cairns.
We left USA on Wednesday afternoon and arrived in Sydney early...
Read more

We have just returned from a wonderful "bucket list" trip to Australia. We can't thank Tia enough for her attention to detail and ability to work with us and our budget. We had time constraints due to work and she was able to help us narrow down our choices of where to travel in 8 days( plus travel days). We arranged our international flights, Tia handled the rest of the details, including the flight between Sydney and Cairns.
We left USA on Wednesday afternoon and arrived in Sydney early Friday morning. She arranged for a private driver to meet us at the airport in Sydney, who drove us to our hotel and gave us a brief tour of the area. We stayed at the Vibe hotel in downtown Sydney, walking distance to many restaurants, the Sydney harbor and Opera House. We did the the hop on hop off bus tour as well as wander around on our own. We then travelled by private transfer to the retreat at the Taronga Zoo, Sydney for a one night stay. Fabulous ! 3 course dinner, behind the scenes tours in the evening and early morning prior to zoo opening/closing, buffet breakfast. We then flew to Cairns (Jetstar airlines), had a private driver at the airport to take us to the Pacific hotel for a 2 night stay , walking distance to everything. We also had a day and night on the Great Barrier reef to do some scuba diving with Ocean Quest, an amazing opportunity as we actually stayed on a catamaran on the Great Barrier Reef !We did a tour with Billy Tea Safaris to the Daintree rainforest (oldest rainforest on the planet), we also took a train ride on the Kuranda Scenic Railway and the Skyrail. I had a few questions during our trip and when I used the app suggested by KimKim, if Tia could not answer, another team member did, promptly. We could not have asked for a smoother trip,. Thank you Tia (and team members) !

Hotel Reviews
Pacific Hotel Cairns
Cairns

The Pacific Hotel Cairns was a great base for our adventures in Cairns. It was conveniently located within walking distance to many restaurants and shops along the waterway. The hotel was also very close to where we boarded the boat for our Great Barrier Reef adventure, making it extremely convenient.

Vibe Hotel Darling Harbour
Sydney

The hotel we stayed in Sydney was right down in the middle of walking distance to everything, which was great!

Oceanquest Overnight Experience (Divers Den)

Spending the night on the Oceanquest was a once-in-a-lifetime experience. The accommodation was comfortable, and being surrounded by the reef was surreal. It was an incredible way to immerse ourselves in the beauty of the Great Barrier Reef.

Activity Reviews
Big Bus Tours - Classic Sydney
Big Bus Tours - Classic Sydney
Sydney

Good way to get an overview of Sydney. We explored Manly beach the day before on our own(took public ferry from Sydney harbor), saw Bondi beach with the Big bus tour, had the opportunity to see many parts of the city we would not otherwise would have had time to get to. The only partially negative point would be if you change lines on the bus, you need to pay attention to the times of last trip offered.

Quality of Experience
Guides, Drivers and Staff
Transport
Easy to find where to catch the bus, stops were clearly marked
Taronga Zoo Ultimate Retreat Package - Overnight Stay
Taronga Zoo Ultimate Retreat Package - Overnight Stay
Sydney

If you like animals, this was an amazing opportunity to see and learn more about them from the zoo staff. The retreat is located in the middle of the zoo ,which is located at the end of a community of "high end" homes. The rooms are spacious and have a great view of different parts of the zoo. I got up early in the morning and actually saw a koala bear right outside our room! Close enough to get a few great pictures but not close enough to touch.

Quality of Experience
the views, the comfortable room/surroundings, the zoo staff
Taronga Zoo Ultimate Retreat Package - Overnight Stay (day 2)
Taronga Zoo Ultimate Retreat Package - Overnight Stay (day 2)
Sydney

So, initially our room was not ready (we arrived around 10AM,it wasn't to be ready until 2) hotel staff kept our bags for us and gave us guest passes to access the zoo from a "retreat" entrance (this particular gate not available to non guest of the retreat). When room was ready, the AC didn't work, however, the staff quickly found a different room, same view for us. Check out was around 11 , staff again kept our bags for us and allowed us guest access to the zoo again.

Arrive Sydney
Arrive Sydney
Sydney

We got off the plane, there was a driver waiting for us, perfect timing !

Arrive Cairns
Arrive Cairns
Cairns

Tia had arranged this flight for us on Jetstar airlines, flight from Sydney was on time and full. When we arrived in Cairns, there was a private driver waiting for us at baggage claim, again, perfect timing !

Daintree, Cape Trib & Bloomfield Day Tour
Daintree, Cape Trib & Bloomfield Day Tour
Cairns

We were picked up from the hotel a little later than we had planned, had to have desk staff call tour operator for us ( about 25 minutes late). river ride was fine but no crocodiles for us to see, oh well. The Daintree rainforest and Cape Tribulation was beautiful, unspoiled wilderness. The guide told us 'it's where the rainforest meets the sea". We also got a stop for beautiful pictures and free sample (3 scoops!) of homemade ice cream made in the area from fruit.

Oceanquest Overnight Reef Snorkelling Experience
Oceanquest Overnight Reef Snorkelling Experience
Cairns

We got picked up from our hotel (but the Pacific Hotel is maybe 3 short blocks from the dock, we could have walked), boarded the boat at the dock, seemed quite crowded. We went for a short ride then whoever wanted to dive could get outfitted with gear (after filling out liability/medical questionnaire) or snorkel. We stopped two places on the reef , beautiful. Snacks onboard included muffins, fresh fruit. Coffee, tea, and a few other items were for purchase. There was a photographer onboard who dove and took pictures,made later for sale at a reasonable price, beautiful quality. After the second stop, those of us who were going to spend the night on the reef with Diver's Den were taken to a point where we were assisted from one boat to the other. Safety briefing aboard catamaran done, rooms assigned, safety rules presented. Daytime dive/snorkel opportunities offered. A night dive was available as well as "sharks in the dark" for those who wished to use a mask and snorkel and stay on the dive platform to see the fish and sharks at night.

Quality of Experience
Guides, Drivers and Staff
Photographer was great !, Staff onboard OceanQuest were all friendly.
Transport
Oceanquest Overnight Reef Diving Experience (day 2)
Oceanquest Overnight Reef Diving Experience (day 2)
Australia

This was my husband's 65th birthday wish, to dive the Great Barrier Reef...He was NOT disappointed ! Coral for the most part was healthy and colorful, not too many larger fish, many small ones, the occasional turtle or shark. Meals were simple and the cook was very open about giving a different option to those with dietary restrictions. When we were on board there were 3 different classes going on, one group becoming dive masters, one learning more about rescue diving and one getting open water certification. Mixed ages, more younger then older ,every body was welcomed with same enthusiasm by the crew. We had the opportunity to do 2 more dives that day, then we were given lunch and our bags were transported back to the other boat first, then we were assisted over. My husband did 7 dives over this two day trip, I did 5 and a snorkel trip .back on the transfer boat fresh fruit was offered as well as other snacks ,some for a fee.

Quality of Experience
We have nothing to compare this too, a truly unique opportunity while on holiday.
Guides, Drivers and Staff
All crew were personable, professional and seemed to genuinely enjoy their work.
Kuranda Day Trip including Skyrail, Kuranda Scenic Railway and Rainforestation
Kuranda Day Trip including Skyrail, Kuranda Scenic Railway and Rainforestation
Cairns

Tia had arranged a private driver to take us to the train station, We just had to show our information on the KimKim app(New Zealand Touring Company) to receive the train ticket and ticket for the Skyrail. Nicely maintained "old style" train cars with narrated information of places passed and history of the railroad in that area. Post train ride we were in the mountain village of Kuranda that offered a butterfly farm, a koala viewing area (they had other animals as well), a bird aviary ,, shops and restaurants. When we were done walking around, eating and seeing the sights, we got on the Skyrail for the trip back down the mountain. The skyrail makes a few stops where you can get out and look at a large waterfall we saw from the train earlier.

Local specialist: Tia Chesser

Magical journey through Bhutan
Bhutan | Oct 4 - Oct 11, 2024

R
Raj P.
Clearwater, FL | Reviewed on Oct 18, 2024
We just got back home from the most magical trip in Bhutan. Vishal planned our itinerary to perfection. It was the perfect mixture of adventure, cultural experience, relaxation, and rejuvenation. Our guide, Tashi, was excellent and always willing to adjust the day to suit our needs. The hotels we stayed at were unique, and the rooms were spacious and luxurious. Vishal upgraded us to a villa at Uma Paro! The restaurants at Pemako Thimphu were fabulous. Though the choice at Uma Hotels was... Read more

We just got back home from the most magical trip in Bhutan. Vishal planned our itinerary to perfection. It was the perfect mixture of adventure, cultural experience, relaxation, and rejuvenation. Our guide, Tashi, was excellent and always willing to adjust the day to suit our needs. The hotels we stayed at were unique, and the rooms were spacious and luxurious. Vishal upgraded us to a villa at Uma Paro! The restaurants at Pemako Thimphu were fabulous. Though the choice at Uma Hotels was somewhat limited, the food was delicious, and the service was impeccable. We learned much about Bhutan and Buddhism during our fascinating journey through the country, and we cannot wait to return. I highly recommend Vishal's company and KimKim and look forward to exploring other parts of the world with the company.

Local specialist: Vishal Pradhan
Vishal
Vishal Pradhan
Local specialist in Paro, Bhutan | Replied on Nov 17, 2024

Dear Raj,

Truly appreciate your kind words. We are certain the team would be stoked to hear of your feedback.

Shona , Japan Specialist
Japan | Sep 29 - Oct 15, 2024

Jolien
Jolien d.
South Africa | Reviewed on Oct 18, 2024
If you are planning a trip to Japan, save yourself all the hassles and contact Shona. From first contact, planning, amendments to the itinerary, right until arrival back home, her communication, knowledge and insights is extremely valuable. Every detail of our almost 3 week trip executed perfectly! Our two guides, Allen-Loon and Slash simply incredible! Take a bow Shona, You are an exceptional lady, with immense knowledge, meticulous , and you ensured that we have made memories for... Read more

If you are planning a trip to Japan, save yourself all the hassles and contact Shona. From first contact, planning, amendments to the itinerary, right until arrival back home, her communication, knowledge and insights is extremely valuable. Every detail of our almost 3 week trip executed perfectly!

Our two guides, Allen-Loon and Slash simply incredible!

Take a bow Shona, You are an exceptional lady, with immense knowledge, meticulous , and you ensured that we have made memories for life, and had the trip of our lives!

With heartfelt Thanks,

The Bekker’s
South Africa

Hotel Reviews
Raffles Hotel Singapore
Singapore
Authenticity & Character
Location
Staff
Cleanliness & Comfort
IORI Stay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Conrad Tokyo
tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Oct 21, 2024
Dear Jolien, Hope you are doing fantastic.Thank you so much for your wonderful review. I am thrilled to hear that your trip to Japan was so perfectly executed and that my assistance made a difference in your travel experience. It was a pleasure collaborating with you to create an unforgettable itinerary. I’m glad to know that our guides, Allen-Loon and Slash, provided you with incredible service, enhancing your journey further. Your kind words truly mean a lot to me, and I appreciate your... Read more

Dear Jolien,

Hope you are doing fantastic.Thank you so much for your wonderful review. I am thrilled to hear that your trip to Japan was so perfectly executed and that my assistance made a difference in your travel experience. It was a pleasure collaborating with you to create an unforgettable itinerary.

I’m glad to know that our guides, Allen-Loon and Slash, provided you with incredible service, enhancing your journey further. Your kind words truly mean a lot to me, and I appreciate your recognition of the effort that goes into making each trip special.

Thank you once again for your heartfelt thanks. I look forward to assisting you on your future adventures!

Warm regards,
Shona

Italy in October - couldn't be better!
Italy | Sep 30 - Oct 9, 2024

Martin
Martin L.
Drexel Heights, AZ | Reviewed on Oct 18, 2024
All the arrangements were great. We enjoyed all aspects of this trip and were pleased with the accommodations. The guides were excellent, especially Francesco who took us through Pompeii and gave us loads of information about the what we were seeing. Read more

All the arrangements were great. We enjoyed all aspects of this trip and were pleased with the accommodations. The guides were excellent, especially Francesco who took us through Pompeii and gave us loads of information about the what we were seeing.

Hotel Reviews
Hotel Continental
Sorrento

Although our room did not have a great view, it was lovely and the staff was very helpful. The location was good.

Authenticity & Character
Location
Within walking distance of a great pedestrian area/shopping district.
Staff
Cleanliness & Comfort
Royal Prisco Hotel
Positano

Fabulous view down to the sea. Walking distance to just about everything. Very helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Otivm Hotel
Rome

Very comfortable room. Excellent location close to the many attractions including the Coliseum and the Vitoria Emanuel monument.

Authenticity & Character
The rooftop bar is wonderful.
Location
Staff
Always willing to give us advice and directions.
Cleanliness & Comfort
Activity Reviews
Full-day Private Tour of Pompeii, Mt. Vesuvius and a Local Winery
Full-day Private Tour of Pompeii, Mt. Vesuvius and a Local Winery
Italy

Pompeii was so amazing. Mt Vesuvius was fun to walk to the summit and to see the crater and the winery tour was great. The wine was good as was the food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Amalfi Coast & Capri Island Boat Excursion | Stop in Capri Island
Full-Day Amalfi Coast & Capri Island Boat Excursion | Stop in Capri Island
Sorrento

Marco, our boat captain was wonderful, friendly and enjoyable to be with. He was an excellent captain and got us into the Blue Grotto with minimal hassles in spite of the large number of people waiting to enter.

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Road Trip - Stop in Amalfi and Ravello | Private Tour
Amalfi Coast Road Trip - Stop in Amalfi and Ravello | Private Tour
Sorrento

The road is very crooked and the traffic is intense, but it was worth it to see Amalfi and Ravello. Our driver was very good and there were lots of great sights to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum & Roman Forum Tour
Private Colosseum & Roman Forum Tour
Rome

Simona, our guide really enhanced this visit. She had a wealth of knowledge to share with us making the visit very enjoyable. We had been to the Colosseum many years before without a guide and this was so much better.

Quality of Experience
Guides, Drivers and Staff
The guide as excellent!
Rome Crypts and Catacombs Tour
Rome Crypts and Catacombs Tour
Rome

We had visited some crypts in Portugal and this was very similar and interesting. The tour of the crypt seemed a bit rushed, but the catacombs tour was outstanding.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Nov 02, 2024

Buongiorno Martin, Thank you so much for your wonderful feedback! I am so glad to hear that you enjoyed every aspect of your trip, especially the accommodations and the l guides. Francesco will be thrilled to know he made such an impact during your Pompeii tour. It was a pleasure helping you plan your journey, and I hope to assist you with future travels! Wishing you all the best!
Arrivederci,
Fabio

I loved the itinerary and all the tour guides...
Mexico | Oct 5 - Oct 11, 2024

A
Alexis C.
Los Angeles, CA | Reviewed on Oct 18, 2024

I loved the itinerary and all the tour guides. It was such a wonderful trip including a city tour, food tour, a visit to Monte Albán and a hike to Heirve el Agua

Local specialist: Rene Rodarte

Summer in Switzerland
Switzerland | Aug 21 - Aug 29, 2024

S
Sukanya I.
Maple Grove, MN | Reviewed on Oct 18, 2024
We had a very memorable trip to Switzerland this past summer as a family with two young children (5 and 8). Clothilde was excellent to work with and was able to curate a great itinerary for us based on our interests, abilities (2 little kids) and our budget. We spent 8 days traveling from Zurich to Geneva with Lucerne/Interlaken/Montreux as the towns we stayed at. Our itinerary was a great mix of activities that were very family friendly and options to modify if needed. The highlights of the... Read more

We had a very memorable trip to Switzerland this past summer as a family with two young children (5 and 8). Clothilde was excellent to work with and was able to curate a great itinerary for us based on our interests, abilities (2 little kids) and our budget. We spent 8 days traveling from Zurich to Geneva with Lucerne/Interlaken/Montreux as the towns we stayed at. Our itinerary was a great mix of activities that were very family friendly and options to modify if needed. The highlights of the trip were going up to Mt. Pilatus and hiking around, walking around the old town of Lucerne, just about everything we did in Interlaken but our favorites were the chocolate workshop and the e-bike tour around the villages. We had a car so we could explore a lot of the little nearby villages, Lauterbrunnen and Grindelwald were absolutely dreamy! Montreux was beautiful except for the hotel we stayed at that was a little old and smelly. Overall working with KimKim specifically Clothilde eliminated a lot of stress for us from a planning standpoint and we just had to show up to have a good time. Highly recommend using KimKim and choosing Switzerland as a family friendly destination!

Activity Reviews
Chocolate workshop in Interlaken!
Chocolate workshop in Interlaken!
Switzerland

Absolutely recommend this for families with little children! It was educational, interactive and they walk away from the workshop with bars of chocolate they created. Our entire family loved this and our kids wouldn't stop talking about it for days after. Don't forget to grab some chocolate covered strawberries and a cup of hot chocolate from the cafe on your way out.

Quality of Experience
 Guided  E-bike tour around Interlaken ! - Family friendly
Guided E-bike tour around Interlaken ! - Family friendly
Switzerland

Another must-do activity when visiting Interlaken! Our guide was super knowledgeable, took us through the picturesque villages in and around Interlaken and the alpine lakes. This is definitely the best way of exploring the town and experiencing the local culture than driving through. We had two little kids who could sit in the cargo attached to one of our bikes so we could all experience this as a family.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 22, 2024
Dear Sukanya,
Thank you so much for your heartfelt message! I’m thrilled to hear that your family had such a memorable trip to Switzerland and that the itinerary I created worked well for you. It was a joy to help you explore beautiful destinations like Lucerne, Interlaken, and Montreux.
I'm especially glad to hear that the activities were family-friendly and that you enjoyed the highlights, from Mt. Pilatus to the chocolate workshop and e-bike tour. Your recommendation means a lot to me, and...
Read more

Dear Sukanya,
Thank you so much for your heartfelt message! I’m thrilled to hear that your family had such a memorable trip to Switzerland and that the itinerary I created worked well for you. It was a joy to help you explore beautiful destinations like Lucerne, Interlaken, and Montreux.
I'm especially glad to hear that the activities were family-friendly and that you enjoyed the highlights, from Mt. Pilatus to the chocolate workshop and e-bike tour. Your recommendation means a lot to me, and I appreciate you taking the time to share your experience.
If you ever plan another adventure, I’d love to assist you again!
Warm regards to you and your beloved ones,
Clothilde

Our guides, Lorena and Johnny; and our driver...
Chile | Sep 27 - Oct 10, 2024

D
Dan B.
Sedona, AZ | Reviewed on Oct 18, 2024
Our guides, Lorena and Johnny; and our drivers, William, Ivan, and Carlos were excellent. The driver who took us to and from the Chilean/Bolivian border knew the procedure very well. The guides were exceptional, having very good local knowledge, cultural, political, geologic, archeological, etc. information. Their English language skills were very proficient and this was helpful for us non-Spanish speaking visitors. The guides listened to our needs and wants and adjusted schedules... Read more

Our guides, Lorena and Johnny; and our drivers, William, Ivan, and Carlos were excellent. The driver who took us to and from the Chilean/Bolivian border knew the procedure very well. The guides were exceptional, having very good local knowledge, cultural, political, geologic, archeological, etc. information. Their English language skills were very proficient and this was helpful for us non-Spanish speaking visitors.

The guides listened to our needs and wants and adjusted schedules accordingly. They understood that our group was photographically oriented and they readily accommodated our needs. They also were aware of good photo locations. They were customer-focused and attended to our needs. The afternoon snacks and beverages offered by the guides was a classy touch. Guides and drivers were on time.

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

Friendly and attentive staff. The restaurant served very good food a reasonable prices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mallku Cueva
Villa Mar

Clean, quiet, nicely decorated. Simple meals. Friendly staff.

Location
Staff
Cleanliness & Comfort
Hotel de Sal Luna Salada
Uyuni
Authenticity & Character
Location
Staff
Staff was unresponsive to our requests to control the noise made by 80 high school students running, yelling, etc. in the halls and rooms until 3:00 am on the two nights we stayed.
Cleanliness & Comfort
Tayka Del Desierto
Ojo de Perdiz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Noi Borde Loa
Calama
Authenticity & Character
Well appointed and decorated
Location
Convenient location to the airport
Staff
Staff was somewhat lackluster, especially with the dinner service.
Cleanliness & Comfort
Tayka de Piedra
San Pedro de Quemes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ancestral Convoy with Llamas
Ancestral Convoy with Llamas
San Pedro de Atacama
Quality of Experience
Competent local guide, just wasn't interesting for me.
Guides, Drivers and Staff
Knowledgable, competent, friendly, helpful
Transport
On time, clean vehicles, comfortable
Explore Yerbas Buenas & Rainbow Valley
Explore Yerbas Buenas & Rainbow Valley
San Pedro de Atacama

Good breakfast, nice scenary. Felt a bit rushed with the photography, as we were a private group.,

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 18, 2024

Dan, I appreciate you leaving such a detailed review of your Chile/Bolivia adventures. I will contact our local providers with this information to either congratulate them or suggest improvements. Thanks again for trusting Kimkim and me to plan a unique multi-country experience. I hope you will return to visit the rest of South America for new explorations.
All the best,
Lorena

Incredible trip to Greece
Greece | Oct 3 - Oct 15, 2024

Susan
Susan C.
North Atlanta, GA | Reviewed on Oct 18, 2024
Antonis was incredible in setting up our trip. We had a lot of specific requests that he handled perfectly. He was also very responsive - even after the trip began. We loved the different hotels that we stayed in and our drivers were always prompt and courteous, especially Mr. Dimitris Papadogiannis and Mr. Andreas Chatzisymeon.
Our private tour guide in Athens, Mrs. Zakia Koutsogianni , was wonderful as well. We had a fabulous walking tour fo Plaka and the Acropolis. She was very...
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Antonis was incredible in setting up our trip. We had a lot of specific requests that he handled perfectly. He was also very responsive - even after the trip began. We loved the different hotels that we stayed in and our drivers were always prompt and courteous, especially Mr. Dimitris Papadogiannis and Mr. Andreas Chatzisymeon.
Our private tour guide in Athens, Mrs. Zakia Koutsogianni , was wonderful as well. We had a fabulous walking tour fo Plaka and the Acropolis. She was very thorough and knows all the details of Greek history and had a fun way of presenting it to us.
All in all a fabulous trip that went very smoothly thanks to the hard upfront work of Antonis.
Will definitely use KimKim again and if we go back to Greece, will request Antonis!

Hotel Reviews
Olive Green
Heraklion

Loved this hotel. Clean and quiet and lovely, courteous staff. Would definitely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmondo Hotel & Suites
Chania

Loved this hotel. Was in a great location and we had a nice balcony that looked over the shopping area of Chania (which was fun) AND it was super quiet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elia Ermou Athens Hotel
Athina

Loved this hotel and the view from the restaurant was the Acropolis in the background! The staff was amazing and courteous. The rooms were very spacious and clean and the breakfast was an incredible spread of pastries, eggs, fruit, cereals, yogurt, etc. The location was also very central to everything we wanted around Plaka. Would definitely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amfitriti Palazzo Design Hotel
Nafplio

Loved this quaint hotel on the top of the mountain. The view from our room was looking out over Nafplio and the water. Absolutely stunning. The staff was so courteous and helpful and the breakfast was delicious with homemade breads, eggs, fruit and yogurt. We loved the location and loved exploring Nafplio and swimming in the sea. It may be a difficult hotel to stay in for someone with mobility issues as there are a lot of stairs. We would definitely stay here again. Loved it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The 7 villages of Apokoronas
The 7 villages of Apokoronas
Chania

This was a nice tour of the 7 villages. It was informative and the guide was knowledgeable about local customs. We enjoyed seeing the ruins and the old church in the cave. I wish I had known that there is a lot of time in the van and that we would be stopping to eat 4 times ( coffee, bread sampling, cheese sampling and lunch) . The tour lasted about 7 hours.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking Tour of Acropolis and Plaka
Walking Tour of Acropolis and Plaka
Athens

Ms Zakia was incredible! She knows Greek history so well. She had a fun way of incorporating the old and the new history and had a delightful personality. We learned so much about the Acropolis and loved walking through the back streets and maneuvering through crowds. I would definitely recommend taking a tour with her!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Antonis Alexandrou

We have just returned from our 14 day trip to...
France | Sep 30 - Oct 15, 2024

Lynda
Lynda F.
Australia | Reviewed on Oct 18, 2024
We have just returned from our 14 day trip to Paris, Lyon, Annecy, Chamonix, Nice, Monaco, Aix en Province and Marseille and had an amazing time thanks to Emma who worked closely with us to plan and organise it all. The on line experience for planning, communicating and payment was easy to navigate. Communication and follow up during the planning and travelling stage was prompt and it was so reassuring to have a local person on hand to follow up on any queries or issues which inevitably... Read more

We have just returned from our 14 day trip to Paris, Lyon, Annecy, Chamonix, Nice, Monaco, Aix en Province and Marseille and had an amazing time thanks to Emma who worked closely with us to plan and organise it all. The on line experience for planning, communicating and payment was easy to navigate. Communication and follow up during the planning and travelling stage was prompt and it was so reassuring to have a local person on hand to follow up on any queries or issues which inevitably arise when you travel. It's hard to pick a favourite place as every city/town was very different. If we were choosing based on charm and beauty then it would definitely be Annecy and Aix en Provence. Our favourite guided tours were the cultural and culinary walking in Lyon and the full day excursion to Monaco, Monte Carlo and Eze. Thanks again Emma for your travel experience, recommendations and support along the way, we have no hesitation in using kimkim again in the future.

Hotel Review
Hotel Villa Victoria
Nice

The staff were welcoming, attentive and friendly and our twin room with city views was spacious and comfortable. The art deco style through out the hotel was charming and it is conveniently located within walking distance of shops, cafes and the waterfront precinct.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emma Lopez
Emma
Emma Lopez
Local specialist in Marseille | Replied on Oct 23, 2024

Hello Lynda,
I hope you're well.
Thank you so much for your thoughtful and detailed feedback! I'm so glad to hear that you enjoyed your visit to France and had a memorable experience. It sounds like you really made the most of the diverse places and activities in each city.
Communication with our travelers is essential, I'm delighted you enjoyed it.
Hope to see you again in France ;)
Wishing you many more adventures ahead!

Best regards,
Emma

Our favorite activity was the day spent st Ch...
Thailand | Oct 11 - Oct 17, 2024

Eric
Eric D.
Trinidad, CO | Reviewed on Oct 18, 2024
Our favorite activity was the day spent st Chai Lai Orchid. Our guide Robert was phenomenal. The interaction with elephants was more than expected. The Chiang Mai tour with Marty was a learning experience. Marty answered all questions with good detail. Once in Phuket the trip to Phi Phi Island was very memorable and exciting Toy was great and treated us special. He always called us by name and made sure we were taken care of. The cooking class with Jim was a lot of fun, the best... Read more

Our favorite activity was the day spent st Chai Lai Orchid. Our guide Robert was phenomenal. The interaction with elephants was more than expected. The Chiang Mai tour with Marty was a learning experience. Marty answered all questions with good detail. Once in Phuket the trip to Phi Phi Island was very memorable and exciting Toy was great and treated us special. He always called us by name and made sure we were taken care of. The cooking class with Jim was a lot of fun, the best food we had on our trip.

Hotel Reviews
Oceanfront Beach Resort
Phuket

Great location and service. Everyone was ready to help at all times.

Authenticity & Character
Personal care by staff
Location
Close to Phatong beach
Staff
Friendly and helpful
Cleanliness & Comfort
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai

Close to the markets, but quiet

Authenticity & Character
Very nice, quiet area but close to action
Location
Close to markets
Staff
Cleanliness & Comfort
Activity Reviews
Elephant Jungle Expedition at Chai Lai Orchid Ecolodge!
Elephant Jungle Expedition at Chai Lai Orchid Ecolodge!
Chiang Mai

Amazing Amazing and Amazing

Quality of Experience
Food
Guides, Drivers and Staff
Robert, the guide, helped to make it memorable
Transport
Traditional Thai Cooking Class with Market Tour!
Traditional Thai Cooking Class with Market Tour!
Phuket

Learned a lot about Thai cooking. Some of the best food we had. Jim was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai

Beautiful country, an eye opener.

Quality of Experience
Guides, Drivers and Staff
Marty was great, the driver was exceptional.
Transport
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phuket

Very beautiful, a must. Only suggestion is that on the last stop encourage guests to not snorkel. Shallow water with a lot of coral an sea urchins.

Quality of Experience
Snorkeling
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Oct 24, 2024

Hi Eric,
Thank you so much for taking the time for this kind feedback.
I'm really appreciate it and happy that you had a good time :)
Hope to see you again in Thailand!
Best,
Tina

I wanted to thank you and you team for planni...
Galapagos Islands | Oct 4 - Oct 13, 2024

K
Kelly W.
Atlanta, GA | Reviewed on Oct 18, 2024
I wanted to thank you and you team for planning an amazing trip to the Galápagos Islands. We were extremely happy with all of our accommodations, especially our hotel in Santa Cruz. The staff at the Acacia Hotel was wonderful, they went above and beyond to make us feel welcome. We enjoyed all of our excursions, especially our snorkeling excursion on Isabella Island. Our guide Darwin was fantastic. I will definitely use kimkim again. Read more

I wanted to thank you and you team for planning an amazing trip to the Galápagos Islands. We were extremely happy with all of our accommodations, especially our hotel in Santa Cruz. The staff at the Acacia Hotel was wonderful, they went above and beyond to make us feel welcome. We enjoyed all of our excursions, especially our snorkeling excursion on Isabella Island. Our guide Darwin was fantastic. I will definitely use kimkim again.

Hotel Reviews
Acacia Galápagos Boutique Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albemarle
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rincon de Puembo, BW Signature Collection
Puembo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Oct 18, 2024

Thank you so much for your kind words! We're thrilled to hear that you had an amazing time in the Galápagos Islands and enjoyed your accommodations, especially at the Acacia Hotel. It’s wonderful to know the staff there made you feel so welcome. We're glad the excursions, particularly the snorkeling on Isabela Island, were memorable, and that Darwin provided a fantastic guiding experience.

We look forward to helping you plan your next adventure with kimkim.

Safe travels and see you soon!

Your local friend,

Alvaro.