Kimkim Trip Reviews

4.8
Based on 14,310 ratings
Read 14,310 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our guides, Lorena and Johnny; and our driver...
Chile | Sep 27 - Oct 10, 2024

D
Dan B.
Sedona, AZ | Reviewed on Oct 18, 2024
Our guides, Lorena and Johnny; and our drivers, William, Ivan, and Carlos were excellent. The driver who took us to and from the Chilean/Bolivian border knew the procedure very well. The guides were exceptional, having very good local knowledge, cultural, political, geologic, archeological, etc. information. Their English language skills were very proficient and this was helpful for us non-Spanish speaking visitors. The guides listened to our needs and wants and adjusted schedules... Read more

Our guides, Lorena and Johnny; and our drivers, William, Ivan, and Carlos were excellent. The driver who took us to and from the Chilean/Bolivian border knew the procedure very well. The guides were exceptional, having very good local knowledge, cultural, political, geologic, archeological, etc. information. Their English language skills were very proficient and this was helpful for us non-Spanish speaking visitors.

The guides listened to our needs and wants and adjusted schedules accordingly. They understood that our group was photographically oriented and they readily accommodated our needs. They also were aware of good photo locations. They were customer-focused and attended to our needs. The afternoon snacks and beverages offered by the guides was a classy touch. Guides and drivers were on time.

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

Friendly and attentive staff. The restaurant served very good food a reasonable prices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mallku Cueva
Villa Mar

Clean, quiet, nicely decorated. Simple meals. Friendly staff.

Location
Staff
Cleanliness & Comfort
Hotel de Sal Luna Salada
Uyuni
Authenticity & Character
Location
Staff
Staff was unresponsive to our requests to control the noise made by 80 high school students running, yelling, etc. in the halls and rooms until 3:00 am on the two nights we stayed.
Cleanliness & Comfort
Tayka Del Desierto
Ojo de Perdiz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Noi Borde Loa
Calama
Authenticity & Character
Well appointed and decorated
Location
Convenient location to the airport
Staff
Staff was somewhat lackluster, especially with the dinner service.
Cleanliness & Comfort
Tayka de Piedra
San Pedro de Quemes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ancestral Convoy with Llamas
Ancestral Convoy with Llamas
San Pedro de Atacama
Quality of Experience
Competent local guide, just wasn't interesting for me.
Guides, Drivers and Staff
Knowledgable, competent, friendly, helpful
Transport
On time, clean vehicles, comfortable
Explore Yerbas Buenas & Rainbow Valley
Explore Yerbas Buenas & Rainbow Valley
San Pedro de Atacama

Good breakfast, nice scenary. Felt a bit rushed with the photography, as we were a private group.,

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 18, 2024

Dan, I appreciate you leaving such a detailed review of your Chile/Bolivia adventures. I will contact our local providers with this information to either congratulate them or suggest improvements. Thanks again for trusting Kimkim and me to plan a unique multi-country experience. I hope you will return to visit the rest of South America for new explorations.
All the best,
Lorena

Incredible trip to Greece
Greece | Oct 3 - Oct 15, 2024

Susan
Susan C.
North Atlanta, GA | Reviewed on Oct 18, 2024
Antonis was incredible in setting up our trip. We had a lot of specific requests that he handled perfectly. He was also very responsive - even after the trip began. We loved the different hotels that we stayed in and our drivers were always prompt and courteous, especially Mr. Dimitris Papadogiannis and Mr. Andreas Chatzisymeon.
Our private tour guide in Athens, Mrs. Zakia Koutsogianni , was wonderful as well. We had a fabulous walking tour fo Plaka and the Acropolis. She was very...
Read more

Antonis was incredible in setting up our trip. We had a lot of specific requests that he handled perfectly. He was also very responsive - even after the trip began. We loved the different hotels that we stayed in and our drivers were always prompt and courteous, especially Mr. Dimitris Papadogiannis and Mr. Andreas Chatzisymeon.
Our private tour guide in Athens, Mrs. Zakia Koutsogianni , was wonderful as well. We had a fabulous walking tour fo Plaka and the Acropolis. She was very thorough and knows all the details of Greek history and had a fun way of presenting it to us.
All in all a fabulous trip that went very smoothly thanks to the hard upfront work of Antonis.
Will definitely use KimKim again and if we go back to Greece, will request Antonis!

Hotel Reviews
Olive Green
Heraklion

Loved this hotel. Clean and quiet and lovely, courteous staff. Would definitely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmondo Hotel & Suites
Chania

Loved this hotel. Was in a great location and we had a nice balcony that looked over the shopping area of Chania (which was fun) AND it was super quiet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elia Ermou Athens Hotel
Athina

Loved this hotel and the view from the restaurant was the Acropolis in the background! The staff was amazing and courteous. The rooms were very spacious and clean and the breakfast was an incredible spread of pastries, eggs, fruit, cereals, yogurt, etc. The location was also very central to everything we wanted around Plaka. Would definitely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amfitriti Palazzo Design Hotel
Nafplio

Loved this quaint hotel on the top of the mountain. The view from our room was looking out over Nafplio and the water. Absolutely stunning. The staff was so courteous and helpful and the breakfast was delicious with homemade breads, eggs, fruit and yogurt. We loved the location and loved exploring Nafplio and swimming in the sea. It may be a difficult hotel to stay in for someone with mobility issues as there are a lot of stairs. We would definitely stay here again. Loved it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The 7 villages of Apokoronas
The 7 villages of Apokoronas
Chania

This was a nice tour of the 7 villages. It was informative and the guide was knowledgeable about local customs. We enjoyed seeing the ruins and the old church in the cave. I wish I had known that there is a lot of time in the van and that we would be stopping to eat 4 times ( coffee, bread sampling, cheese sampling and lunch) . The tour lasted about 7 hours.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking Tour of Acropolis and Plaka
Walking Tour of Acropolis and Plaka
Athens

Ms Zakia was incredible! She knows Greek history so well. She had a fun way of incorporating the old and the new history and had a delightful personality. We learned so much about the Acropolis and loved walking through the back streets and maneuvering through crowds. I would definitely recommend taking a tour with her!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Antonis Alexandrou

We have just returned from our 14 day trip to...
France | Sep 30 - Oct 15, 2024

Lynda
Lynda F.
Australia | Reviewed on Oct 18, 2024
We have just returned from our 14 day trip to Paris, Lyon, Annecy, Chamonix, Nice, Monaco, Aix en Province and Marseille and had an amazing time thanks to Emma who worked closely with us to plan and organise it all. The on line experience for planning, communicating and payment was easy to navigate. Communication and follow up during the planning and travelling stage was prompt and it was so reassuring to have a local person on hand to follow up on any queries or issues which inevitably... Read more

We have just returned from our 14 day trip to Paris, Lyon, Annecy, Chamonix, Nice, Monaco, Aix en Province and Marseille and had an amazing time thanks to Emma who worked closely with us to plan and organise it all. The on line experience for planning, communicating and payment was easy to navigate. Communication and follow up during the planning and travelling stage was prompt and it was so reassuring to have a local person on hand to follow up on any queries or issues which inevitably arise when you travel. It's hard to pick a favourite place as every city/town was very different. If we were choosing based on charm and beauty then it would definitely be Annecy and Aix en Provence. Our favourite guided tours were the cultural and culinary walking in Lyon and the full day excursion to Monaco, Monte Carlo and Eze. Thanks again Emma for your travel experience, recommendations and support along the way, we have no hesitation in using kimkim again in the future.

Hotel Review
Hotel Villa Victoria
Nice

The staff were welcoming, attentive and friendly and our twin room with city views was spacious and comfortable. The art deco style through out the hotel was charming and it is conveniently located within walking distance of shops, cafes and the waterfront precinct.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emma Lopez
Emma
Emma Lopez
Local specialist in Marseille | Replied on Oct 23, 2024

Hello Lynda,
I hope you're well.
Thank you so much for your thoughtful and detailed feedback! I'm so glad to hear that you enjoyed your visit to France and had a memorable experience. It sounds like you really made the most of the diverse places and activities in each city.
Communication with our travelers is essential, I'm delighted you enjoyed it.
Hope to see you again in France ;)
Wishing you many more adventures ahead!

Best regards,
Emma

Our favorite activity was the day spent st Ch...
Thailand | Oct 11 - Oct 17, 2024

Eric
Eric D.
Trinidad, CO | Reviewed on Oct 18, 2024
Our favorite activity was the day spent st Chai Lai Orchid. Our guide Robert was phenomenal. The interaction with elephants was more than expected. The Chiang Mai tour with Marty was a learning experience. Marty answered all questions with good detail. Once in Phuket the trip to Phi Phi Island was very memorable and exciting Toy was great and treated us special. He always called us by name and made sure we were taken care of. The cooking class with Jim was a lot of fun, the best... Read more

Our favorite activity was the day spent st Chai Lai Orchid. Our guide Robert was phenomenal. The interaction with elephants was more than expected. The Chiang Mai tour with Marty was a learning experience. Marty answered all questions with good detail. Once in Phuket the trip to Phi Phi Island was very memorable and exciting Toy was great and treated us special. He always called us by name and made sure we were taken care of. The cooking class with Jim was a lot of fun, the best food we had on our trip.

Hotel Reviews
Oceanfront Beach Resort
Phuket

Great location and service. Everyone was ready to help at all times.

Authenticity & Character
Personal care by staff
Location
Close to Phatong beach
Staff
Friendly and helpful
Cleanliness & Comfort
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai

Close to the markets, but quiet

Authenticity & Character
Very nice, quiet area but close to action
Location
Close to markets
Staff
Cleanliness & Comfort
Activity Reviews
Elephant Jungle Expedition at Chai Lai Orchid Ecolodge!
Elephant Jungle Expedition at Chai Lai Orchid Ecolodge!
Chiang Mai

Amazing Amazing and Amazing

Quality of Experience
Food
Guides, Drivers and Staff
Robert, the guide, helped to make it memorable
Transport
Traditional Thai Cooking Class with Market Tour!
Traditional Thai Cooking Class with Market Tour!
Phuket

Learned a lot about Thai cooking. Some of the best food we had. Jim was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai

Beautiful country, an eye opener.

Quality of Experience
Guides, Drivers and Staff
Marty was great, the driver was exceptional.
Transport
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phuket

Very beautiful, a must. Only suggestion is that on the last stop encourage guests to not snorkel. Shallow water with a lot of coral an sea urchins.

Quality of Experience
Snorkeling
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Oct 24, 2024

Hi Eric,
Thank you so much for taking the time for this kind feedback.
I'm really appreciate it and happy that you had a good time :)
Hope to see you again in Thailand!
Best,
Tina

I wanted to thank you and you team for planni...
Galapagos Islands | Oct 4 - Oct 13, 2024

K
Kelly W.
Atlanta, GA | Reviewed on Oct 18, 2024
I wanted to thank you and you team for planning an amazing trip to the Galápagos Islands. We were extremely happy with all of our accommodations, especially our hotel in Santa Cruz. The staff at the Acacia Hotel was wonderful, they went above and beyond to make us feel welcome. We enjoyed all of our excursions, especially our snorkeling excursion on Isabella Island. Our guide Darwin was fantastic. I will definitely use kimkim again. Read more

I wanted to thank you and you team for planning an amazing trip to the Galápagos Islands. We were extremely happy with all of our accommodations, especially our hotel in Santa Cruz. The staff at the Acacia Hotel was wonderful, they went above and beyond to make us feel welcome. We enjoyed all of our excursions, especially our snorkeling excursion on Isabella Island. Our guide Darwin was fantastic. I will definitely use kimkim again.

Hotel Reviews
Acacia Galápagos Boutique Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albemarle
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rincon de Puembo, BW Signature Collection
Puembo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Oct 18, 2024

Thank you so much for your kind words! We're thrilled to hear that you had an amazing time in the Galápagos Islands and enjoyed your accommodations, especially at the Acacia Hotel. It’s wonderful to know the staff there made you feel so welcome. We're glad the excursions, particularly the snorkeling on Isabela Island, were memorable, and that Darwin provided a fantastic guiding experience.

We look forward to helping you plan your next adventure with kimkim.

Safe travels and see you soon!

Your local friend,

Alvaro.

Family trip to Bali, Lombok and Gili
Indonesia | Oct 1 - Oct 11, 2024

Nicholas
Nicholas E.
Australia | Reviewed on Oct 18, 2024
Our trip to Ubud, Uluwatu, Kuta Lombok, and Gili Air was amazing. Ana curated a fun and interesting family trip to two adults and two teenagers. Having the friendly drivers booked and activities organised meant no hassles or decisions while there. It made the whole trip easier and everything worked! It was a good mix of temples, snorkelling, cooking, waterfalls, cycling and nice small hotels with great pools. Dengung on Bali and Suallii on Lombok were excellent drivers/guides. We would highly... Read more

Our trip to Ubud, Uluwatu, Kuta Lombok, and Gili Air was amazing. Ana curated a fun and interesting family trip to two adults and two teenagers. Having the friendly drivers booked and activities organised meant no hassles or decisions while there. It made the whole trip easier and everything worked! It was a good mix of temples, snorkelling, cooking, waterfalls, cycling and nice small hotels with great pools. Dengung on Bali and Suallii on Lombok were excellent drivers/guides. We would highly recommended Ana organises your holiday too.

Activity Reviews
Experience Balinese Cooking Class
Experience Balinese Cooking Class
Ubud, Bali

A personal cooking class with our teenagers was a surprising hit! Lots of fun and the setting and food were wonderful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ride around Ubud with an e-bike
Ride around Ubud with an e-bike
Ubud, Bali

Loads of fun. Beautiful scenery. An absolute must to get a feel for inland Bali and the rice terraces.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Oct 18, 2024

Hello dear Nicholas,

I trust you are well and thank you so much for your review!

I am so happy to hear that you and your family enjoyed your stay in Bali and Lombok and I hope to work with you in the future so that you can explore some other part of this wonderful country!

All the best!
Ana

The 9/25 morning Milan city tour was cancelle...
Italy | Sep 23 - Oct 2, 2024

J
Jessica W.
San Jose, CA | Reviewed on Oct 17, 2024
The 9/25 morning Milan city tour was cancelled without notifying us. We waited at the meeting point for a long time. After contacting the local support, another activity was arranged at noon but it was only the Duomo visit for 1.5 hours vs. the planned morning activity for 4 hours.
The 10/2 driver pick up was late for 30 minutes.
We believe we should have some refund for the activity that did not happen as planned. Read more

The 9/25 morning Milan city tour was cancelled without notifying us. We waited at the meeting point for a long time. After contacting the local support, another activity was arranged at noon but it was only the Duomo visit for 1.5 hours vs. the planned morning activity for 4 hours.
The 10/2 driver pick up was late for 30 minutes.

We believe we should have some refund for the activity that did not happen as planned.

Hotel Review
C-hotels Club
Firenze

One of the receptionists is very friendly.

Location
It is very close to the train station
Staff
One of the staff is very friendly and helpful
Cleanliness & Comfort
Activity Reviews
GUIDED WALK THROUGH THE CENTER WITH PRIORITY ACCESS TO THE DUOMO CATHEDRAL AND ITS ROOFTOP TERRACES
GUIDED WALK THROUGH THE CENTER WITH PRIORITY ACCESS TO THE DUOMO CATHEDRAL AND ITS ROOFTOP TERRACES
Milan

The activity didn’t happen as planned until we contact the local support. We were informed it was cancelled. Then they arranged a noon activity to visit thr Duomo only.

DIVE INTO MILANESE TRADITION: A LIVELY SMALL GROUP STREET FOOD APERITIVO TOUR
DIVE INTO MILANESE TRADITION: A LIVELY SMALL GROUP STREET FOOD APERITIVO TOUR
Milan
Guides, Drivers and Staff
The guide Anna is very friendly.
LA SPEZIA AND ITS CULINARY TRADITION: ITINERANT TOUR TO TASTE THE BEST PRODUCTS OF THE CITY
LA SPEZIA AND ITS CULINARY TRADITION: ITINERANT TOUR TO TASTE THE BEST PRODUCTS OF THE CITY
La Spezia

Be prepared to have a big stomach as the food quantity is a lot. There are 1 big piece of focaccia bread, 1 big piece of la pia, then pesto pasta, then 2 kinds of mussels, the gelato. It is good to try local food but I think it is better to spread out the time to eat them.

Quality of Experience
The guide is very nice.
Guides, Drivers and Staff
FLORENCE: PISA, SIENA, SAN GIMIGNANO, CHIANTI TOUR (LUNCH AND WINE TASTING)
FLORENCE: PISA, SIENA, SAN GIMIGNANO, CHIANTI TOUR (LUNCH AND WINE TASTING)
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
PASTA LOVERS COOKING CLASS: LEARN TO COOK TAGLIATELLE, RAVIOLI, AND TIRAMISÙ
PASTA LOVERS COOKING CLASS: LEARN TO COOK TAGLIATELLE, RAVIOLI, AND TIRAMISÙ
Florence

I was against this activity originally. It turns out a fun thing to do.

Quality of Experience
Accademia Gallery Tour
Accademia Gallery Tour
Florence
Quality of Experience
FULL DAY TOUR TO LAKE COMO AND BELLAGIO
FULL DAY TOUR TO LAKE COMO AND BELLAGIO
Milan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luca D'Arcangelo
Luca
Luca D'Arcangelo
Local specialist in Rome | Replied on Oct 24, 2024
Ciao Jessica 😁
Thank you for finding time to write this review, I really appreciate it!
I am truly sorry to see you were disappointed by the tour in Milan. I completely understand and know it was not the one planned, but since we were also informed last minute of the tour not running that day, I tried to propose you the best option to at least let you see the cathedral. Since clients happiness is our top priority during their trip, I am more than glad to offer you a refund for the walking...
Read more

Ciao Jessica 😁
Thank you for finding time to write this review, I really appreciate it!
I am truly sorry to see you were disappointed by the tour in Milan. I completely understand and know it was not the one planned, but since we were also informed last minute of the tour not running that day, I tried to propose you the best option to at least let you see the cathedral. Since clients happiness is our top priority during their trip, I am more than glad to offer you a refund for the walking part of the tour that has not been done as planned. As for the transfer of 10/2, unfortunately there was heavy traffic that day due to a strike, and therefore we managed to assist you in the best way possible, but unfortunately the situation was beyond our control, sorry for that!
I truly appreciate all your feedback on activities and hotels, it really helps me understand what can go and what not for future travelers! 😉
I hope you enjoyed your Italian trip and all the overall planning! I remain completely available in case you wish to come back one day and can't wait to plan a new trip for you!
Best regards,
Luca

Iberian Peninsula Adventure
Portugal | Oct 1 - Oct 16, 2024

brad
brad m.
Japan | Reviewed on Oct 17, 2024
We truly enjoyed our holiday with the highlights being the guided day trips to the Duoro Valley (Riu Quiroz), Sintra (Susana Carvalho) and Monserrat (Jordi ). We also very much enjoyed our side trips to Fatima, Obidios (Marta) and Peniscola. Read more

We truly enjoyed our holiday with the highlights being the guided day trips to the Duoro Valley (Riu Quiroz), Sintra (Susana Carvalho) and Monserrat (Jordi ). We also very much enjoyed our side trips to Fatima, Obidios (Marta) and Peniscola.

Activity Reviews
Foodie Experience in Porto
Foodie Experience in Porto
Porto

Fun exploring and experiencing the food culture while meeting new people in a small group setting. Experience led to repeat consumption of new favorites.

Quality of Experience
Quality of establishments visited and prep before arrival.
Food
Guides, Drivers and Staff
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Great weather and great views with nice lunch setting!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Portugal

Comfortable, safe transport with flexible timing for each stop.

Quality of Experience
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Nice guided hike at comfortable pace with great views.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

Amazing architectural feat, detailed historical evolution.

Quality of Experience
Guides, Drivers and Staff
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

The weather dampened our experience but the visiting Man U football fans added some interest. Pestana Hotel on the River was great!

Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Visit Montserrat and Hiking
Visit Montserrat and Hiking
Barcelona

A great experience literally above the clouds!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 17, 2024

Hi Brad! Thank you for taking the time to write this review and submit the beautiful pictures to showcase our natural landscapes and incredible architectural sights. It has been a pleasure to work with you on this adventure and I am sure we will work together again on another trip in the future. All my best, Marta

First time in Spain 2024
Spain | Sep 5 - Sep 18, 2024

Mirasol
Mirasol P.
Los Angeles, CA | Reviewed on Oct 17, 2024
From the day I found Kimkim Travel online, it was a fantastic experience. Coraima was incredibly helpful, providing us with an itinerary that perfectly matched our desires. I shared my ideas, and she suggested additional places and activities in Spain. She was very accommodating with the changes I requested after she initially put together our itinerary. Once our trip was booked with Kimkim Travel, the transition from Coraima to Jessica was seamless. Jessica ensured that all necessary... Read more

From the day I found Kimkim Travel online, it was a fantastic experience. Coraima was incredibly helpful, providing us with an itinerary that perfectly matched our desires. I shared my ideas, and she suggested additional places and activities in Spain. She was very accommodating with the changes I requested after she initially put together our itinerary.

Once our trip was booked with Kimkim Travel, the transition from Coraima to Jessica was seamless. Jessica ensured that all necessary forms were completed before our departure. Throughout our trip, we maintained contact with Kimkim Travel. Although we encountered some transportation issues, they were resolved promptly. Despite the 9-hour time difference between Spain and California, someone from Kimkim Travel always responded to my concerns.

A special thank you to Jessica and Lea for their prompt email responses during our trip. Kimkim Travel truly takes excellent care of their customers from the planning stages through to the end of the journey. I highly recommend their services for their expertise and recommendations. My daughter and I had a wonderful time in Spain, and I will definitely use Kimkim Travel again for our next trip, recommending them to family, friends, and neighbors.

Hotel Review
Hotel Derby Sevilla
Sevilla

Location wise this place was 8-10 minutes from the center of Sevilla. Lots of restaurant and stores around the area. Checking in and out was easy. The bedroom area we stayed in was small. It was tight place just for two people. It had a bed, a television and bathroom. It is a good hotel to stay in if you just want to sleep.

Authenticity & Character
Location
Location was great. It was near everything within the area of Sevilla. I did three tours in one day and had time to go back and forth the meeting place and this hotel. You can be in the center of Sevilla within 8 minutes.
Staff
Cleanliness & Comfort
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Boulder (Kimkim HQ) | Replied on Oct 18, 2024

Thank you so much for your kind words and feedback, Mirasol 😊 I'm so happy to read that you and your daughter had a wonderful time in Spain. Helping you both create your ideal vacation was so special from the start, and it means so much to read that your experience was seamless throughout the planning process. I hope to see you again at kimkim in the future — we'll be here to help you plan your next mother-daughter adventure!
Coraima

TRIP OF A LIFETIME
Greece | Oct 1 - Oct 10, 2024

K
Kathleen T.
Chicago, IL | Reviewed on Oct 17, 2024
The entire trip was perfect! Well planned out along with all very knowledgeable guides. I cant really pinpoint one thing that stood out, but if there was one thing i would have to say Santorini was my favorite (other than the steps)! But then i think 🤔 maybe it was Naxos, very relaxing & i loved the farm to table meal or maybe it was Athens, the history (wish we could of had one more day there)! Like i said , LOVED the entire trip! It was a trip of a lifetime!❤️ Read more

The entire trip was perfect! Well planned out along with all very knowledgeable guides. I cant really pinpoint one thing that stood out, but if there was one thing i would have to say Santorini was my favorite (other than the steps)! But then i think 🤔 maybe it was Naxos, very relaxing & i loved the farm to table meal or maybe it was Athens, the history (wish we could of had one more day there)! Like i said , LOVED the entire trip! It was a trip of a lifetime!❤️

Activity Reviews
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Loved the tour…our guide was fabulous and patient!

Quality of Experience
Guides, Drivers and Staff
Transport
Food & Culture tour in Naxos town
Food & Culture tour in Naxos town
Naxos

I was so personal and our guide was very helpful and knowledgeable! Loved every second!

Quality of Experience
Individual attention to detail!
Food
It was a variety of farm to table food and the attention to detail and the restaurant staff was amazing
Guides, Drivers and Staff
Knowledge
Transport
Premium Sunset Catamaran Cruise in the Caldera lagoon
Premium Sunset Catamaran Cruise in the Caldera lagoon
Santorini

The crew was very attentive and answered any questions or concerns

Quality of Experience
The length of the cruise along with dinner was well worth it
Food
Amazing and such a variety
Guides, Drivers and Staff
They were attentive and friendly
Transport
The transport was on time and curious
Santorini Highlights & Akrotiri
Santorini Highlights & Akrotiri
Santorini

Loved the hotel and staff! The only suggestion i would make is there are a lot of steps going up & down not a lot of handrails…might want ti check on ages and disabilities ! Lived the pool and rooms

Quality of Experience
Guides, Drivers and Staff
All of our guides were fantastic
Transport
They were on time and courteous
Local specialist: Chris Leontopoulos

Our guide for the coliseum was outstanding. T...
Italy | Sep 30 - Oct 7, 2024

S
Susan S.
Flagami, FL | Reviewed on Oct 17, 2024
Our guide for the coliseum was outstanding. The driver to Sorrento who was also our guide for Pompeii was also great. The guide for Vatican City not quite as good.
The first hotel, the one in Rome I would not recommend for various reasons. The hotel in Sorrento is a great one as the one in Florence.
Read more

Our guide for the coliseum was outstanding. The driver to Sorrento who was also our guide for Pompeii was also great. The guide for Vatican City not quite as good.
The first hotel, the one in Rome I would not recommend for various reasons. The hotel in Sorrento is a great one as the one in Florence.

Hotel Reviews
Nikis Collection Trastevere
Rome

The help at front hole in walk desk was not really helpful. Breakfast was yuk.

Authenticity & Character
Location
Was a great area.
Staff
Hospitality. Breakfast compared to other places poor. Cleanliness. Bathroom, very small.
Cleanliness & Comfort
Overall everything!
Palazzo Guardati Hotel Sorrento
Sorrento

Wonderful and very helpful front desk. Breakfast was wonderful!! A lot of choices and plenty to start our day

Authenticity & Character
Location
Staff
Very helpful and friendly
Cleanliness & Comfort
Our room was spacious and clean!! As was bathroom
Hotel Alessandra
Florence
Authenticity & Character
Location
Staff
Very friendly
Cleanliness & Comfort
Local specialist: Tasos Mylonas

KimKim and Valentine provided a wonderful trip
Germany | Sep 21 - Oct 3, 2024

P
Pamela S.
Chicago, IL | Reviewed on Oct 17, 2024
I would like to thank Valentine for the awesome trip she arranged for the five of us. She arranged a trip through Prague, Munich and the Alsace area. Valentine’s presented us with many options and was very flexible in helping us to change a few items along the way. Her suggestions for restaurants and sights to see were excellent and kept us busy. It was very easy to contact her if there was a question about something. She always got back to us timely and was just an email away if we needed... Read more

I would like to thank Valentine for the awesome trip she arranged for the five of us. She arranged a trip through Prague, Munich and the Alsace area. Valentine’s presented us with many options and was very flexible in helping us to change a few items along the way. Her suggestions for restaurants and sights to see were excellent and kept us busy. It was very easy to contact her if there was a question about something. She always got back to us timely and was just an email away if we needed help. Thank you Valentine for helping us to create a memorable trip.
The hotels in Prague and Munich were in wonderful locations and we could walk to so many fun sights and activities. The Spinnerhof Hotel in the Black Forest was in a beautiful setting. All hotels had helpful staff and a wonderful breakfast to enjoy every morning.
Blacklane provided our transfers between airports, hotels and train stations. The Blacklane drivers were always punctual, courteous and helpful. Wonderful service provided.
Our Prague tour guides Ernestena, Alzbeta and Dalibora were knowledgeable, interesting and fun to be with.

Hotel Reviews
Living Hotel Das Viktualienmarkt
Munich

Great location to Marienplatz. Helpful staff and great breakfast. Also enjoyed the glass of beer and pretzel in the afternoon.

Hotel Spinnerhof
Salsbachwalden

Beautiful views and very nice rooms. Wonderful breakfast served. Dinner in the restaurant was delicious and the Schwarzwald Krische Torte is unforgettable.

Metropolitan Hotel
Prague

Great location and easy walking distance to the Old Town and sites to see.

Location
Hotel Kloster Hirsau
Hirsau

Very nice hotel with a good breakfast. Interesting Monastery ruins nearby to explore.

Activity Reviews
Welcome to Prague
Welcome to Prague
Prague

Ernestina was a joy to walk with and learn the history and interesting facts about Prague. Her suggestion to visit the castle at night was timely as we were able to also see the crown jewels exhibit. A rare opportunity to see this exhibit.

Quality of Experience
Guides, Drivers and Staff
Best of Culinary Prague
Best of Culinary Prague
Prague

Our culinary tour with Alzbeta was tasty and educational. We had the opportunity to taste many different local foods and learn more about the history of each one. The meal setting in the medieval church basement was an interesting setting and the food was delicious.

Quality of Experience
Guides, Drivers and Staff
Oktoberfest private tour: Bavarian Beer & Festive Bites
Oktoberfest private tour: Bavarian Beer & Festive Bites
Munich

Wasn't what the tour details said it was.

Rothenburg and Harburg Day Trip From Munich
Rothenburg and Harburg Day Trip From Munich
Munich

Svenby was a wonderful driver and guide. He was very knowledgeable and interesting to talk to. Beautiful towns to tour and learn about.

Quality of Experience
Guides, Drivers and Staff
Munich Viktualienmarkt Food Tour
Munich Viktualienmarkt Food Tour
Munich

Fun tour, good food and fun facts to learn more about Munich.

Munich Bike Tour
Munich Bike Tour
Munich

Very nice bike tour through gardens and streets of Munich. Also got to see the surfing area on the review. Very fun to watch that.

The most beautiful villages on the Alsatian Wine Road
The most beautiful villages on the Alsatian Wine Road
Germany

Valentine provided several cities to visit on the way to Colmar. We visited several of them and enjoyed them all. The cities were beautiful and so fun to walk through. Great suggestions for us to visit. I would have loved to have more time in them.

Prague Introduction Walking Tour
Prague Introduction Walking Tour
Prague

Ernestina was a joy to walk with and learn the history and interesting facts about Prague. Her suggestion to visit the castle at night was timely as we were able to also see the crown jewels exhibit. A rare opportunity to see this exhibit.

Scenic Bastei bridge with Boat Trip Day Tour
Scenic Bastei bridge with Boat Trip Day Tour
Prague

Our guide Dalibora provided a wonderful tour with many learnings along the way. While the rain fell fairly heavy that day, it did not stop us from completing our hike and boat ride. The lunch location was perfect to dry out a bit and enjoy a delicious meal.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Oct 17, 2024

Hello Pam,
Thank you so much for your kind review!
Your feedbacks positive or negatives on the tours are always very helpful to improve your services :)
It was a pleasure to organize your beautiful trip thank you so much.
See you soon in France or Switzerland, I would be delighted to craft an amazing trip for you again,
Best,
Valentine

Likely will not use Kimkim again...
Italy | Oct 8 - Oct 15, 2024

Kaylee
Kaylee H.
Lynchburg, VA | Reviewed on Oct 17, 2024
Our booking seemingly went pretty well to begin with, but as the booking went on, I kept noticing mistakes that were in the booking that I had to catch, rather than my agent. For instance, the week before leaving for Italy, I realize that one of our reservations for 2 couples was a room with 1 bed and 2 sleeper cots. I'm not sure about you, but me and my husband do not go on vacation to sleep on opposite twin size sleeper cots in the same room as another couple....Had I not found that myself,... Read more

Our booking seemingly went pretty well to begin with, but as the booking went on, I kept noticing mistakes that were in the booking that I had to catch, rather than my agent. For instance, the week before leaving for Italy, I realize that one of our reservations for 2 couples was a room with 1 bed and 2 sleeper cots. I'm not sure about you, but me and my husband do not go on vacation to sleep on opposite twin size sleeper cots in the same room as another couple....Had I not found that myself, that is what we would have been greeted with in our arrival to Naples, Italy. I also feel that our hotel location in Naples was located closely to the train station, but it was VERY far away from everything else and in a very unfortunate looking neighborhood. Where if we had been relocated a few miles away, there were some much nicer and safer appearing neighborhoods. Another issue I had with my booking was the lack of transparency. Later into our trip, things did not seem to add up in price and we asked for an itemized list of our booking, in which our agent refused to do so -- stating that it would break the trust with local vendors. Well, it broke your trust with me -- your client. Also, later in the trip, (after having already paid all the Kimkim fees and trip off entirely) I asked for assistance booking a tour to the Blue Grotto, and the agent said that she could help book, but there would be an additional Kimkim service charge for helping me do so, even though....I'd already paid a large service charge for the planning services........Overall, the trip was good. But I've used other agents before that I had much better experiences and much more transparency.

Hotel Reviews
Relais Ranieri
Naples

The location of this accommodation is off putting. When we arrived, we were worried about safety. Once entering the accommodation, it was nice and clean. The staff was very friendly and helpful. It's not close to the city center, but is close to the train station. It's very loud at night with cars and people yelling.

Authenticity & Character
Location
The neighborhood is not very nice at all.
Staff
they were very nice and offered much information for the city of naples.
Cleanliness & Comfort
the room was very clean, and the cleaning service was amazing. The bed was not very comfortable, and some of the pillows were hard. not terrible, but not great.
The Glam
Rome

This hotel is BEAUTIFUL. Wonderful location. Clean and comfortable. Wish I had more time here. The rooftop bar is great with beautiful views.

Authenticity & Character
The hotel is gorgeous. Beautiful aesthetic.
Location
Centrally located. Wonderful and safe neighborhood.
Staff
Very friendly. Accommodated an early check in for us which was SO helpful.
Cleanliness & Comfort
The bed was SO comfortable. and room was pristinely clean.
Secret Garden
Florence

I LOVED this b&b. The owners were so sweet and very hospitable. The rooms were very clean, comfortable and felt like you were staying with family. They made wonderful breakfast for us every morning. They had filtered water available in the kitchen 24/7. The property was so beautiful, and I would definitely stay here again. The only con -- which for me -- wasn't much of a con is that in October, they do not use air conditioning. So, if you're hot natured, this may not be the best for you that time of year. As some of our days in Florence were nearly 80 degrees and we couldn't use the a/c. But overall, I was comfortable with the temperature most of the time. We loved this b&b.

Authenticity & Character
this hotel is everything you'd picture for italy
Location
great location to many restaurants and sightseeing
Staff
we loved the staff. so sweet and accommodating
Cleanliness & Comfort
so comfortable and clean. would have liked the option to have a/c
Activity Reviews
Naples Pizza Making Class
Naples Pizza Making Class
Naples
Quality of Experience
Guides, Drivers and Staff
Our particular staff member was not as fun as the others in the room. He seemed very serious and eager to get the class over with quickly. He often took our dough from us and would just finish it himself, it seemed to rush things along...
Transport
Ticket Colosseum & Roman Forum
Ticket Colosseum & Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
n/a
Transport
n/a
Amalfi coast boat tour from Naples (Amalfi & Positano)
Amalfi coast boat tour from Naples (Amalfi & Positano)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Ancient Wine Windows Tour
Ancient Wine Windows Tour
Florence

This was a great tour. Our guide offered much history to the city of Florence and about the wine. She took us to many locations, and we had appetizers and wine at each stop. We had a blast.

Quality of Experience
Guides, Drivers and Staff
our guide was so nice and informative.
Transport
Tuscany Vespa Tours
Tuscany Vespa Tours
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Oct 18, 2024
Dear Kaylee, Thank you for sharing your feedback. I sincerely apologize for any challenges you encountered during your trip. We truly appreciate your input, as it helps us continually improve our services. Throughout your journey, our 24/7 support team was always available to assist, ensuring that we were there to communicate and resolve any concerns quickly. Whether it was adjusting accommodations or providing guidance, we remained committed to making sure you had a smooth and enjoyable... Read more

Dear Kaylee,

Thank you for sharing your feedback. I sincerely apologize for any challenges you encountered during your trip. We truly appreciate your input, as it helps us continually improve our services.

Throughout your journey, our 24/7 support team was always available to assist, ensuring that we were there to communicate and resolve any concerns quickly. Whether it was adjusting accommodations or providing guidance, we remained committed to making sure you had a smooth and enjoyable experience.

Regarding the price breakdown, as a boutique travel company, we offer complete trip packages without itemized costs due to our privately negotiated rates with trusted partners. This approach allows us to maintain strong relationships that ensure our clients receive exclusive services and rates.

We are truly happy to hear that, in the end, you enjoyed your trip and had a wonderful experience in Italy. It’s our hope that you left with beautiful memories.
Thank you, Eirini

The Atacama Desert and Uyuni
Chile | Sep 27 - Oct 10, 2024

Terry
Terry M.
| Reviewed on Oct 17, 2024
We spent two great weeks on our trip, one in the Atacama Desert in Chile and one in Uyuni, Bolivia. Our guides in Chile, Lorena and JD, were so knowledgeable and fun. William, our driver, was very kind and patient. Our guide Jhonny and our drivers Carlos and Iván in Bolivia were equally as wonderful. We felt so well cared for during the entire time. Our guides and drivers even prepared delicious breakfasts and lunches for us while we were on the road. All we had to do was sit back, relax,... Read more

We spent two great weeks on our trip, one in the Atacama Desert in Chile and one in Uyuni, Bolivia. Our guides in Chile, Lorena and JD, were so knowledgeable and fun. William, our driver, was very kind and patient. Our guide Jhonny and our drivers Carlos and Iván in Bolivia were equally as wonderful. We felt so well cared for during the entire time. Our guides and drivers even prepared delicious breakfasts and lunches for us while we were on the road. All we had to do was sit back, relax, and have fun! We didn't always sit back and relax; sometimes we did some hiking, too. We felt the whole trip was very successful. Thank you to Lorena at Kimkim for setting everything up for us and allowing us not to have to worry about anything. I was nervous about crossing the Bolivian border, but since we had prepared so thoroughly beforehand, it wasn't difficult at all. If you're an American, fill out paperwork online at Bolivian website and have it printed along with the USD cash to buy the VISA. I highly recommend this trip. So beautiful!

Hotel Review
Hotel La Casa de Don Tomás
San Pedro de Atacama

Our stay at the hotel in San Pedro de Atacama was mostly pleasant. While they occasionally had issues with hot water, they worked hard to resolve it. The restaurant was excellent, and the staff was very kind. The laundry service was a big plus as well.

Activity Reviews
Wildlife Photo Safari
Wildlife Photo Safari
San Pedro de Atacama

The Wildlife Photo Safari was an incredible experience, especially thanks to our guide JP. We even managed to see a puma, which was thrilling. JP was very knowledgeable and made the whole safari worthwhile.

Stargazing Tour
Stargazing Tour
San Pedro de Atacama

The Stargazing Tour was an unexpected delight. JP gave a great presentation before the tour, and his wife Valeria was very knowledgeable during the telescope session. It exceeded our expectations. It was a very pleasant surprise that it was so interesting.

Discover the Salt Flats of Uyuni
Discover the Salt Flats of Uyuni
Bolivia

Discovering the Salt Flats of Uyuni was a magical experience. The drivers made it fun with creative photography, and despite initial reluctance, we all participated and ended up with some fantastic photos.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 25, 2024

Hola Terry and Tony,
I appreciate your comments. The day you saw the puma, JP called me to tell me about it. It is a one-in-a-lifetime event! He said he was more excited than a dog with two tails. I am so happy this trip exceeded expectations after many months of planning and I hope your photos will be a treasure to hold on to dearly.
All the best,
Lorena

Croatia Highlights
Croatia | Sep 30 - Oct 10, 2024

Cynthia
Cynthia F.
Los Angeles, CA | Reviewed on Oct 17, 2024
I was a bit reluctant to book on Kim Kim because I usually plan all of our travel myself. It ended up being a great decision because I didn’t have the time and would not have been able to organize such a seamless vacation. Sarah was easy to communicate with and responded quickly by email before and by WhatsApp during our trip. I would highly recommend! Read more

I was a bit reluctant to book on Kim Kim because I usually plan all of our travel myself. It ended up being a great decision because I didn’t have the time and would not have been able to organize such a seamless vacation. Sarah was easy to communicate with and responded quickly by email before and by WhatsApp during our trip. I would highly recommend!

Hotel Review
Hotel Bellevue Dubrovnik
Dubrovnik

Great views and breakfast!

Authenticity & Character
Location
Not in old town, but amazing sea views
Staff
Cleanliness & Comfort
Activity Reviews
Croatian Cooking Class
Croatian Cooking Class
Split

Fun visit to fish market and farmers market before heading to the school to cook. Others had canceled, so it was just my husband and me. Loved it and the food was delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Plitvice Lakes National Park
Plitvice Lakes National Park
Split

The lakes and falls were beautiful! Not sure if it was worth the long drive from Split.

Guides, Drivers and Staff
Transport
Mario was nice and helpful
Hiking and winetasting on Korcula Island
Hiking and winetasting on Korcula Island
Korčula

We canceled this tour because we wanted to relax more

Romantic sunset picnic in Dubrovnik
Romantic sunset picnic in Dubrovnik
Dubrovnik

This was a great idea in theory. We were picked up at our hotel and brought to the top of the mountain.

Quality of Experience
View was beautiful. Set up was special. It was cold and windy and there was only one blanket.
Guides, Drivers and Staff
We felt quite rushed at the beginning. Talked too much
Transport
It’s a one lane road up the hill with two way traffic
Guided Walking Tour of Split
Guided Walking Tour of Split
Split

Ina was very informative and nice. We never felt rushed. She answered all of our questions.

Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split

Our boat tour was canceled due to weather

Privately guided walking tour of Korcula Town
Privately guided walking tour of Korcula Town
Korčula

Guide spoke very quickly. Tour ended abruptly because it was about to rain.

Quality of Experience
Guides, Drivers and Staff
Day Trip to Mostar
Day Trip to Mostar
Croatia

Interesting to see!

Quality of Experience
Guides, Drivers and Staff
Transport
Friendly and helpful driver.
Hvar - Island Bike Tour with Local Food and Drink Tastings
Hvar - Island Bike Tour with Local Food and Drink Tastings
Croatia

Beautiful bike ride!

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia
Quality of Experience
Guides, Drivers and Staff
Local specialist: Sarah Cosic

Exceptional experience of Spain (Barcelona and Sevilla) 2024!
Spain | Sep 28 - Oct 11, 2024

Annirudh
Annirudh D.
Seattle, WA | Reviewed on Oct 16, 2024

The entire experience from the moment I reached out to KimKim, to getting engaged with our specialist Adam, to the crew that supported us during our trip was exceptional. This was a trip that I and my family will remember for ages. The agenda was so bespoke, so well planned taking into consideration varying age groups and interests. Each tour company that we interacted with was of the highest caliber and each experience above the bar. I sincerely am grateful to Adam, Lea, and the rest of the support team for making it a trip of a lifetime for our family. Thank you, thank you!

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Nov 11, 2024

Anni!!! It was a pleasure planning the perfect adventure for your large family! It's so great to hear that each guide could cater to your group's wide age range! 😀

Lea is fantastic, and she booked everything for you and your family! It was nice having the Zoom call with you to review every detail of your itinerary and answer any questions you had! It was so great getting to know you throughout the planning process!

I hope to see you on another kimkim adventure! 🌊

Food and WIne in Spain.
Spain | Sep 28 - Oct 10, 2024

J
joan m.
Flagami, FL | Reviewed on Oct 16, 2024
Our Pintxos tour in Bilbao was a great start to our Spanish adventure , then we went off to Rioja for a winery tour with Itziar - she really knew the local wineries! Reza was an amazing guide to the Prado museum in Madrid - very knowedgeable! Train tickets were ready at hand for our train trips - amazing trains in Spain. Tour of Alhambra in Grenada was very special - amazing mashup of cultures. In Seville, the market tour and cooking class were both a treat to experience. The trip... Read more

Our Pintxos tour in Bilbao was a great start to our Spanish adventure , then we went off to Rioja for a winery tour with Itziar - she really knew the local wineries! Reza was an amazing guide to the Prado museum in Madrid - very knowedgeable! Train tickets were ready at hand for our train trips - amazing trains in Spain. Tour of Alhambra in Grenada was very special - amazing mashup of cultures. In Seville, the market tour and cooking class were both a treat to experience. The trip planning app was very easy to use - great to have all the info and tickets in one place.

Hotel Reviews
Hotel Ercilla de Bilbao
Bilbao, Bizkaia

great location - easy walk to the Guggenheim.

Authenticity & Character
Location
location to the Guggenheim
Staff
Cleanliness & Comfort
Hotel Viura
Villabuena de Alava

lovely hotel - interesting artwork. .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
7 Islas Hotel
Madrid

nice location in a nice part of Madrid - right next to a pedestrian street with shopping and tapas bars.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel U-Sense Granada Centro
Granada

located on a square - with an artisan craft market! nice surprise. Terrace on 5th floor was a quiet retreat with a lovely view of Alhambra.

Authenticity & Character
Location
artisan market in the square, nice resto's around the square
Staff
Cleanliness & Comfort
Sacristia de Santa Ana
Seville

interesting interior design

Authenticity & Character
Location
a bit far from the places we were going to - had to taxi over walking. but located on nice pedestrian street with restos. Breakfast was at a resto a few doors away rather than in the hotel.
Staff
Cleanliness & Comfort
Hotel Meninas
Madrid

ANother great location for us. Best rooms of the trip - our room had a small lounge room.

Authenticity & Character
Location
just steps from the Opera Metro station
Staff
Helpful and made us a resto reservation.
Cleanliness & Comfort
Activity Reviews
The Best of Pintxos Gastronomy Experience
The Best of Pintxos Gastronomy Experience
Bilbao

Tour was fab - went to about 5 Pinxtos bars in a few different areas - had cidre and wine with a variety of types of pinxtos. So interesting to see the city at night with lots of families playing in the square (it was a Saturday night).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private La Rioja Wine Day Trip
Private La Rioja Wine Day Trip
Spain

Our guide picked us up at our hotel - and led us on a fascinating tour of local vineyards, tossing in bits of history about the vintners, the families, and the grapes used. Also had lunch in a local resto with local food ( and wine!).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of Museo del Prado with Art Historian
Guided Visit of Museo del Prado with Art Historian
Madrid

OUr guide, Reza, was exceptionally knowledgeable about the art and the artists in the Prado. He led us on a tour where we saw a sampling of Spanish ( and other) art in the Prado - we went all over the different areas!

Quality of Experience
Guides, Drivers and Staff
Train Madrid to Toledo, Guided Visit of Toledo,  Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

Train ride was very pleasant. Our guide met us at the station, grabbed a taxi (eventually) and we went off for a drive around the city before doing a walking tour.

Quality of Experience
Guide did not have all of the info about what was expected to be seen during the walking tour. e.g. we were to visit a sword making workshop - it wasn't in his list. However he did contact someone and arranged for us to see the workshop (the last one in Toledo) and we enjoyed that very much.
Guides, Drivers and Staff
Transport
When we arrived, there wasn't a car waiting - it took about 20 minutes for one to be arranged.
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Flamenco show in a cave - fabulous! Dancers, singers and a guitarist were all very talented.

Quality of Experience
very classic traditional style of Flamenco
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Small group tour of Alhambra ( about 12 in group) - guide provided insight and history into the tour that we wouldn't have received if on our own.

Quality of Experience
Guides, Drivers and Staff
Private Transfer {{start_location}} to {{end_location}} via Ronda &  the White Villages
Private Transfer {{start_location}} to {{end_location}} via Ronda & the White Villages
Spain

Private driver took us through a part of Spain that I didn't know much about. Scenery was magnificent - the mountains, the valleys, and the olive groves. Spent a hour in Ronda, and then 2 hours in Grazalema, and then stopped at a lookout in the mountains. Bonus: Blood and Love Festival was in Grazalema - a re-enactment of a historical event from 1832.

Quality of Experience
Guides, Drivers and Staff
Driver didn't speak much English, so wasn't able to tell us much about the countryside we went thru, or what to see/do in either Ronda or Grazalema. He wasn't aware of the stop to see the lookout for the vultures, but we were able to direct him to it.
Transport
Van was comfortable.
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Market tour took us to a selection of vendors selling traditional products - jamon, cheese, spices. Cooking class was the star of the event!

Quality of Experience
Chef was very personable and provided insights into everyday Spanish cuisine. Market tour : would have been good to have some samples ready for tasting at the different vendors.
Food
Chef showed tips for food prep, and made it seem easy to do. Definitely will try the recipes.
Guides, Drivers and Staff
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

Walking tour of main highlights of Seville, covered a lot of areas.

Quality of Experience
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 17, 2024

Hi Joan, thank you so much for your kind words and wonderful review🥹
It's amazing to hear you had a wonderful time in Spain! I will pass your words on to our local guides and team who will be so thrilled to hear your feedback! It was a real pleasure working with you and I hope we will be in touch for your future adventure to Spain. Thank you for choosing the Espíritu Travel family. All the best, Marina 🥰

Arianna was so helpful and planned a great tr...
Italy | Sep 26 - Oct 6, 2024

David
David G.
Newark, NJ | Reviewed on Oct 16, 2024
Arianna was so helpful and planned a great trip for us. Read more

Arianna was so helpful and planned a great trip for us.

Hotel Reviews
B&B Khalisah
Palermo

Great space and very helpful hosts. Location in the Ancient part of the city was a plus for us getting around on foot, though it can be challenging for parking.

Authenticity & Character
It was boutique hotel that gave us the feel of living in the local community...exactly what we wanted.
Location
great for walking the city, exactly what we wanted.
Staff
Very accommodating and helpful when it came to parking and driving in the Ancient part of the city with respect to ZTL permit.
Cleanliness & Comfort
Doric Boutique Hotel
Agrigento

The perfect respite from the first four days of the urban experience of our trip.

Authenticity & Character
Elegant design and serene environment.
Location
A bit removed from the town of Agrigento being perched on a hill over looking the Valley of the Temples, it had spectacular views day and night!
Staff
amazingly gracious and attentive staff
Cleanliness & Comfort
Extremely clean and well maintained resort.
Palace Catania | UNA Esperienze
Catania

Well located in Catania for easy pedestrian access.

Authenticity & Character
Very well appointed hotel
Location
Staff
Excellent staff and very attentive
Cleanliness & Comfort
Clean and comfortable.
Activity Reviews
Palermo Street Food Tour
Palermo Street Food Tour
Palermo

Salvatore was an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Private Valley of the Temples Tour
Private Valley of the Temples Tour
Agrigento

Our guide was excellent! So enthusiastic and well versed in the history and the 2 hours flew by.

Quality of Experience
Guides, Drivers and Staff
 Guided Tour of Villa Romana del Casale
Guided Tour of Villa Romana del Casale
Italy

Marta was an excellent guide. Her knowledge and patience touring the Villa were very much appreciated.

Quality of Experience
Guides, Drivers and Staff
Visit Taormina - Private Driver at Disposal
Visit Taormina - Private Driver at Disposal
Catania

Ignacio was a great driver and guide. We would have never seen all that we did beyond Taormina with Castelmola and Naxos without him.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Mount Etna Tour with Wine Tasting
Private Mount Etna Tour with Wine Tasting
Italy

Davide was an excellent guide for our Mt. Etna excursion...very knowledgeable and enthusiastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marsala Wine Tasting
Marsala Wine Tasting
Marsala

A good wine tasting experience.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Oct 17, 2024

Hi David and Camilla,
Thank you very much for taking the time to review us!
It's great to hear that our expert guides allowed you to deeply discover some of the Italian sights, its food and culture, in an enjoyable and engaging way. We pride ourselves in selecting partners and suppliers that mach our high quality standards and help us provide unforgettable traveling experiences overall. Again, so happy it was your case and we look forward to helping you plan your next adventure!
Arrivederci,
Arianna and the Storywalking Team

Top-notch across the board
Japan | Oct 4 - Oct 12, 2024

T
Taylor E.
Los Angeles, CA | Reviewed on Oct 16, 2024
The KimKim experience was overall excellent, particularly for a first-time traveler looking to hit the "must-see" events in a new country. Shona and her team communicated clearly and fluidly each and every step of the way, including helping and adjusting schedules when I got in a (minor and self-inflicted) jam with train travel, facilitating when I wanted to change a few plans last minute, and staying in contact throughout the trip. The tour guides appointed were lovely and thorough,... Read more

The KimKim experience was overall excellent, particularly for a first-time traveler looking to hit the "must-see" events in a new country.

Shona and her team communicated clearly and fluidly each and every step of the way, including helping and adjusting schedules when I got in a (minor and self-inflicted) jam with train travel, facilitating when I wanted to change a few plans last minute, and staying in contact throughout the trip.

The tour guides appointed were lovely and thorough, and the hotels picked were top-notch, as were all travel accommodations within the country.

Generally an excellent experience, highly recommend, and being clear what it is you're looking to get out of the trip -- the more information you provide, the better they're able to tailor the experience.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Oct 21, 2024

Dear Taylor,

Hope you are doing great.Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us.It's great to know that you enjoyed the tour guides, hotels, and travel accommodations. We appreciate your recommendation and agree that clear communication helps us create the best possible experience for our travelers. Thank you for sharing your insights, and we hope to assist you on your next adventure.

Wish you happy all the time.

Best regards,
Shona

Had a fantastic trip. Gummy designed perfect ...
Iceland | Oct 5 - Oct 11, 2024

P
Patrick L.
Los Angeles, CA | Reviewed on Oct 16, 2024
Had a fantastic trip. Gummy designed perfect itinerary. Read more

Had a fantastic trip. Gummy designed perfect itinerary.

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Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 17, 2024

Thank you for the glowing review Partick!
It makes my day knowing how happy you all were with the trip :)

All the best
Gummi