Kimkim Trip Reviews

4.8
Based on 15,822 ratings
Read 15,822 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Costa Rica was amazing, the trip that KimKim ...
Costa Rica | Apr 16 - Apr 28, 2023

Angel
Angel V.
Brandon, FL | Reviewed on May 09, 2023
Costa Rica was amazing, the trip that KimKim (Veronica) planned for us was on point. They listen to my requirements and provided the perfect itinerary. All excursion and guides were excellent and our most memorable sites were, 3 volcanos(La Poas, Arenal and Rincon de la Vieja; 7 waterfalls (loved the La Paz Waterfall Gardens and Oropendola - were we were able to swim next to the falls). The view of all the fauna and flowers that Costa Rica has, make you think that you are in paradise. All 3... Read more

Costa Rica was amazing, the trip that KimKim (Veronica) planned for us was on point. They listen to my requirements and provided the perfect itinerary. All excursion and guides were excellent and our most memorable sites were, 3 volcanos(La Poas, Arenal and Rincon de la Vieja; 7 waterfalls (loved the La Paz Waterfall Gardens and Oropendola - were we were able to swim next to the falls). The view of all the fauna and flowers that Costa Rica has, make you think that you are in paradise. All 3 hotels had great service and supported us in every need( Country Inn & Suites by Radison San Jose; Arenal Spring Resort & Spa(spa services were amazing); and Hotel Hacienda Guachepelin(great location within the Rincon de la Vieja Park). We loved our hot springs within the Hacienda Orosi. We made changes within our trip to add excursions and Veronica worked out the details for us, we loved her.

Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Replied on May 12, 2023

Angel,

Thank you so much for your trust and this review! It makes me so happy to read that you had a great experience!

It was my pleasure to make out of this trip a memorable experience:)

Don't forget to share with everybody the PURA VIDA lifestyle!

Veronica

Experience of a lifetime in Morocco
Morocco | Apr 19 - Apr 30, 2023

Jane
Jane S.
Durango, CO | Reviewed on May 09, 2023
We had the experience of a lifetime in Morocco. Megan put together a fantastic trip plan and ensured our satisfaction with every element. The highlights for me were the city of Chefchaouen and the Sahara, although our stay in Marrakech at Es Saadi Palace was pretty sweet and made for a perfect ending to the perfect trip.
Unforgettable moments included having tea with a Berber nomad woman named Fatima while on the road to Merzouga as well as meeting and sharing a meal with a Berber family....
Read more

We had the experience of a lifetime in Morocco. Megan put together a fantastic trip plan and ensured our satisfaction with every element. The highlights for me were the city of Chefchaouen and the Sahara, although our stay in Marrakech at Es Saadi Palace was pretty sweet and made for a perfect ending to the perfect trip.
Unforgettable moments included having tea with a Berber nomad woman named Fatima while on the road to Merzouga as well as meeting and sharing a meal with a Berber family. In the Sahara simply sitting under the stars in the dessert was magical. And of course retiring to our luxury tent at the end of the night was pretty awesome as well.
Our driver Hassan was the absolute best person I could ever imagine spending these 11 days with. He was always looking for ways to make our trip memorable while ensuring our safety and he also showed many kindnesses to the people we encountered as well as to us. We feel we forged a true friendship with him.
I am so grateful we were able to connect with such great people who delivered a trip beyond our expectations.

Local specialist: Megan Lower

Magical Tikal Forest Experience
Belize | Apr 23 - Apr 25, 2023

M
MaryAnn R.
Novi, MI | Reviewed on May 09, 2023
We had a wonderful time. Rubin was a knowledge, kind, well spoken, service oriented guide. We learned and were so enhanced and blessed by the Mayan teaching, history and culture. The lodge was fantastic. Monkeys, sounds of the jungle and the accommodations we loved! Food was good. Also hit some local spots that Rubin recommended. This made our time even better.. Drivers were also excellent! Lenten and Fernando made the travel easy. Lots of walking in the forest and up and down stairs. All... Read more

We had a wonderful time. Rubin was a knowledge, kind, well spoken, service oriented guide. We learned and were so enhanced and blessed by the Mayan teaching, history and culture. The lodge was fantastic. Monkeys, sounds of the jungle and the accommodations we loved! Food was good. Also hit some local spots that Rubin recommended. This made our time even better.. Drivers were also excellent! Lenten and Fernando made the travel easy.

Lots of walking in the forest and up and down stairs. All worth it, but you will be tired after 6 hours. Or, you can opt out.
Rubin kept us going but also realizes that some cannot keep this pace.

Servers at the lodge were trying hard, but many don't speak English. Just be prepared if you don't speak Spanish. One lovely server who could speak some English stepped into translate often.

We will definitely use kimkim again. Could not have done it without them. Guidance was priceless and made for no stress at all.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on May 09, 2023

Hola MaryAnn,
It is good to hear tha tyou had a great experince in Belize and Guatemala. Ensure to spread th word to your friends so we can provide good services to people interested in Guatemala, Belize and especially to get to know the Mayan Culture.
Eduardo

We just returned from our trip to Italy then...
Greece | Apr 25 - May 2, 2023

G
genevieve h.
Mexico | Reviewed on May 09, 2023

We just returned from our trip to Italy then onto Greece. The Italy section had been planned for 2021 but fear of renewed Covid caused us to delay the trip. Kimkim was very understanding and worked with us to redo the trip a year or so later. Everything went smoothly and our driver and guides in Italy and Greece were terrific. I can easily see planning future trips with Kimkim.

Local specialist: Effie Parasyrakis
Effie
Effie Parasyrakis
Local specialist in Athens | Replied on Jun 10, 2023

Dear Genevieve,

thank you for your kind words! We are all very happy that you enjoyed your trip to Greece so much!

Hope to see you back in Greece again soon!

Best,
Effie

He made it smooth and comfo
Greece | Apr 21 - Apr 27, 2023

William
William E.
Mexico | Reviewed on May 09, 2023
He made it smooth and comfortable Read more

He made it smooth and comfortable

Hotel Reviews
Harmony Hotel Mykonos
Mýkonos City

The rooms are amaizing! Comfortable, cozy, super clean, spectacular views. The staff always helping us, delicious breakfast.

Authenticity & Character
Beautiful and comfortable rooms
Location
Ocean view y close to the market
Staff
Slway helping us
Cleanliness & Comfort
The bathroom was impecable
Athens Manor Houses
Athens

Beautiful hotel in the middle of downtown Athens, nice restaurants around, , great shopping stores, 10min walking to the to the parthenon ! Clean comfortable and beautiful room

Authenticity & Character
Good location, excellent service, nice rooms, good breakfast
Location
Perfect location in the center of Athens downtown
Staff
Good and gentle staff
Cleanliness & Comfort
Blue Dolphins Apartments & Suites
Firostefani, Santorini

Nice location, beautiful ocean view. Unfortunately was under maintenance so no restaurant, no lounge bar…

Authenticity & Character
We couldn’t see to much of the services they were under construction
Location
In the Downtown
Staff
Good and kind staff
Cleanliness & Comfort
Dust everywhere because they were remodeling the hotel
Local specialist: Chris Leontopoulos

Great trip to Turkey--Istanbul and Cappadocia.
Turkey | Apr 26 - May 2, 2023

K
Katherine B.
| Reviewed on May 09, 2023

Our guide Hati was excellent. She was knowledgable and very attentive. She readily adjusted our itinerary in response to our needs and was very accommodating for one of our reluctant travelers :) KimKim made it easy to plan and Berat, our trip designer was extremely responsive and helpful. Two suggestions for travelers--be mindful to plan gratuity for guide and it seems in Turkey, the best way to get TL cash is to exchange US cash--but also can us US $ for gratuity. Wished we had known. Otherwise--all went very smoothly!

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 09, 2023

Dear Katherine,
We are grateful for your review, and so glad to hear you had an overall positive experience in our beautiful country. Thank you very much for choosing us and for taking the time to write this review. We look forward to welcoming you again in the near future.
All best regards on behalf of Trail Travel team,
Berat

Christine, our “Fairy God Mother” of travel
Japan | May 3 - May 8, 2023

Don
Don W.
Australia | Reviewed on May 09, 2023
Our specialist travel advisor Christine, started planning our trip from a blank slate…. we really didn't know what we wanted to do or see. We had limited days between other pre booked legs of our round the world trip, so a custom itinerary made more sense. We also wanted to travel independently rather than in a group. Christine made this all possible. She made several suggestions which together, we fine tuned, and within a couple of days of emails back and forth we had a firm plan. The... Read more

Our specialist travel advisor Christine, started planning our trip from a blank slate…. we really didn't know what we wanted to do or see. We had limited days between other pre booked legs of our round the world trip, so a custom itinerary made more sense. We also wanted to travel independently rather than in a group. Christine made this all possible. She made several suggestions which together, we fine tuned, and within a couple of days of emails back and forth we had a firm plan.

The plan included Tokyo, Kyoto and Harkone.

The plan included Japan Rail Pass for our major travel requirements, all hotel bookings, a greeter on arrival at the airport who set us up with pocket wifi, which was invaluable for finding our way in a new country, Our greeter further helped us on our way through the crush of the start of a major public holiday.

Christine made suggestions for what to see in each city and to finish off a wonderfull adventure, a driver to whisk us back to the airport on the day of our departure.

The Hotels Christine booked for us were each of high quality and close to our arrival point in each city, in most cases right at the train station which made traveling by train with luggage so easy.

In summary Kim Kim and Christine made our dream come true.

Local specialist: Christine Mayol
Christine
Christine Mayol
Local specialist in Tokyo | Replied on May 09, 2023

Thank you so much Don for entrusting your trip with us! We are so happy that you took your time to share your amazing experience with us in Japan! Thank you again for using Kimkim and it is a pleasure working with you! Hope you will come back again soon.

10 Day Morocco Tour - the very best!
Morocco | Apr 19 - Apr 30, 2023

Gretchen
Gretchen C.
Atmore, AL | Reviewed on May 09, 2023
We enjoyed a 10 day private tour planned by Megan and the tour with Hassan Amraoui. The very best combo! The perfect plan was pulled together by Megan and the best driver Hassan made for a fabulous vacation. We were 2 friends meeting in Morocco for a girls trip to explore the country, and from cities to hammams, to sand dunes and tents, we enjoyed every single thing. High points were definitely sand dunes and the luxury camping at Wanderlust Camp, and we loved Marrakech! We were even sad... Read more

We enjoyed a 10 day private tour planned by Megan and the tour with Hassan Amraoui. The very best combo! The perfect plan was pulled together by Megan and the best driver Hassan made for a fabulous vacation. We were 2 friends meeting in Morocco for a girls trip to explore the country, and from cities to hammams, to sand dunes and tents, we enjoyed every single thing. High points were definitely sand dunes and the luxury camping at Wanderlust Camp, and we loved Marrakech! We were even sad saying goodbye to our new friend Hassan when we left, he took such great care of us the entire way, we felt very lucky to have toured with Hassan. Cannot thank Megan enough for all her careful planning and to Hassan for the amazing friendship formed on the 10 day tour, we will definitely be back in Morocco and highly recommend working with Megan, Hassan and the team at Wanderlust.

Local specialist: Megan Lower

Grateful for the Costa Rican People
Costa Rica | May 1 - May 6, 2023

Kate
Kate R.
Stoneham, MA | Reviewed on May 09, 2023
Josh and I thoroughly enjoyed our travels in Costa Rica from May 1 to May 6. We only wish we could have stayed a bit longer to enjoy everything this beautiful country had to offer. We were extremely grateful for the guidance and wisdom of every single person we met, all of whom were gracious and welcoming. From Sergio. who helped us plan our itinerary and found wonderful hotels to stay in, to Charlotte who helped manage our questions while we were there, we felt secure knowing that we were... Read more

Josh and I thoroughly enjoyed our travels in Costa Rica from May 1 to May 6. We only wish we could have stayed a bit longer to enjoy everything this beautiful country had to offer. We were extremely grateful for the guidance and wisdom of every single person we met, all of whom were gracious and welcoming. From Sergio. who helped us plan our itinerary and found wonderful hotels to stay in, to Charlotte who helped manage our questions while we were there, we felt secure knowing that we were were in good hands if we needed it. Alex, our driver in Costa Rica, was a wealth of knowledge about flora and fauna all over the country and shared numerous stories with us while we drove from one destination to another. It made the longer drives so much more enjoyable and we learned about Costa Rica from a true native. Kenneth was our guide in Arenal and spotted flora and fauna in trees we would have never seen on our own, and he guided us over hanging bridges and to beautiful waterfalls. Roger was another awesome naturalist who led us around Manuel Antonio and helped us take some beautiful photos of hummingbirds, lizards and sloths!

Hotel Reviews
Amor Arenal
La Fortuna, San Carlos

This place exceeded all of our expectations! Situated in the heart of the rainforest with a private view of the volcano was incredible. The staff were friendly and welcoming too, ready to help in any way needed.

Authenticity & Character
Everything in the room was made of beautiful wood that brought the outside rainforst feel inside, authentically, creating beautiful character.
Location
If you like a little privacy, this is the place, so tucked away, surrounded by thriving rainforest plants.
Staff
The staff were extremely helpful and always ready to help. The only very small thing we didn't like was when one staff member tried to upsell us on what to order for dinner one night, which didn't feel authentic.
Cleanliness & Comfort
The entire bedroom, bathroom, deck etc. were sparkling clean and wonderful.
La Vela Boutique Hotel
Manuel Antonio

This hotel was centrally located to the beach, restaurants and Manuel Antonio National Park, which made life much easier. The pool and bar area are a beautiful place to relax and and our room was incredibly spacious. We had an exciting show when capucin, white faced monkeys started swinging from branch to branch around us, four monkeys in all, feasting on the fruits and leaves of the plants in the trees above and around our room. The staff were very friendly and able to answer every question we had!

Authenticity & Character
Location and style make this hotel special and the breakfast is delicious too.
Location
Perfectly situated between the beach and park.
Staff
Very friendly and able to answer all of our questions.
Cleanliness & Comfort
Everything was clean and comfortable.
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on May 17, 2023

Thank you for sharing your wonderful review of your travels in Costa Rica, Josh! We're thrilled to hear that you both thoroughly enjoyed your trip and wished you could have stayed longer to fully immerse yourselves in the beauty of the country. Pura Vida!

Our Italy trip was AMAZING!
Italy | Apr 18 - May 1, 2023

V
Victoria L.
Flagami, FL | Reviewed on May 08, 2023
Kimkim was outstanding! The planning process went wonderfully. We felt that the communication was wonderful and that our ideas and things of we wanted to see and do were taken into consideration. The flexibility was also wonderful and we appreciated the effort that went into planning our trip. The quality of service from everyone we interacted with was outstanding. Our personal concierge was wonderful and very helpful. We had to make some changes and she was flexible and willing to help.... Read more

Kimkim was outstanding! The planning process went wonderfully. We felt that the communication was wonderful and that our ideas and things of we wanted to see and do were taken into consideration. The flexibility was also wonderful and we appreciated the effort that went into planning our trip.

The quality of service from everyone we interacted with was outstanding. Our personal concierge was wonderful and very helpful. We had to make some changes and she was flexible and willing to help. She communicated frequently with updates and with anything that we needed. Our tour guides were amazing! They were knowledgeable, friendly, and helpful. We really enjoyed the passion that all our tour guides have for what they do. Our drivers were wonderful and very friendly. They were all very organized, professional, on time, and helpful.

Our highlights or stand out moments were: Lake Como and Bellagio, Parma ham and parmesan cheese tour, tour at Podere Il Casale and tour of De'Ricci, the Amalfi Coast and Capri, and our Colosseum tour in Rome. However, this does not take away from any of the other experiences we had. It was all amazing!

My only suggestion is that if you are planning to drive in Italy, I would do a lot of research of what the road signs mean and what to do at tolls. However, it is something that can be figured out any how.

All in all, it was an amazing and memorable trip. We are eternally grateful for the hard work and effort that was put in by everyone that was a part of our trip.

Activity Reviews
Private guided tour of Lake Como by public ferry from Como
Private guided tour of Lake Como by public ferry from Como
Italy

Our tour guide was amazing! Her knowledge and passion can not be mentioned enough. She was also kind and flexible! The tour really adds to the experience of being on Lake Como. There is so much to learn and so much history that may be overlooked if you are not on a tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Farm Tour guided visit and dairy cheese tasting with lunch
Farm Tour guided visit and dairy cheese tasting with lunch
Italy

I cannot begin to speak about how amazing this tour was! This is a must experience. Ulises did our tour, the owner of Podere Il Casale, did our tour and I can't speak highly enough about him. Not only is this place and views beautiful but what you learn about their farm is amazing. The cheese and wine was delicious. They are so passionate about what they do. You will instantly fall in love with farming!

Quality of Experience
Guides, Drivers and Staff
Transport
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Rome

Our tour was amazing! Our tour guide was friendly and extremely knowledgeable. This small group tour with the Colosseum underground experience should definitely be on your bucket list.

Quality of Experience
Guides, Drivers and Staff
Sorrento Coast & Capri Boat Tour
Sorrento Coast & Capri Boat Tour
Italy

What a beautiful and wonderful experience! Our boat tour was amazing. They showed us many things that we didn't even know were special to Capri. They were fun, knowledgeable and very welcoming. We had a wonderful time in Capri.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on May 09, 2023

Ciao Victoria and Christian. It was a pleasure planning your honeymoon and we are glad you came back home with such good memories.
Looking forward to welcoming you back to Italy again.

Amazing experience!
Costa Rica | Apr 27 - May 6, 2023

myranda
myranda w.
Springfield, IL | Reviewed on May 08, 2023
Planning our trip through KimKim was great! The local specialist we worked with was easily available to answer questions and help build our itinerary. Once we were in CR everything went very smoothly and our specialist was quick to respond with any questions that came up while we were in our trip. We have used travel agents before and the KimKim team provides an excellent level of customer service and expertise in planning. Our local guide Melany in La Fortuna was so knowledge on all of the... Read more

Planning our trip through KimKim was great! The local specialist we worked with was easily available to answer questions and help build our itinerary. Once we were in CR everything went very smoothly and our specialist was quick to respond with any questions that came up while we were in our trip. We have used travel agents before and the KimKim team provides an excellent level of customer service and expertise in planning. Our local guide Melany in La Fortuna was so knowledge on all of the local animals and ecology we learned so much on our tour that we would never have noticed on our own. Every single guide, driver , concierge etc was so helpful and kind and so happy to teach us about thier beautiful country! I would highly recommend staying at paradise springs hotel in La fortuna , the hot springs are a great way to relax after a long day of hiking and it is very easy to get a taxi to the “downtown” area for dinner and drinks. While in Monteverde we stayed at the hotel heliconia which had absolutely stunning views of the mountains and sunsets , this hotel does not have AC however it gets very cool at night and we did not find it to be uncomfortable. This hotel is also a very easy taxi drive away from the “downtown” area which was very fun to explore! Our final stop in Quepos , Manuel Antonio we stayed at the tulemar resort which was phenomenal! A perfect relaxing end to our vacation on an absolutely beautiful property where we saw, monkeys, sloths and macaws up close! Overall this trip was wonderful and made even more enjoyable having the peace of mind that everything was so well planned out and organized by the team at KimKim

Hotel Review
Hampton by Hilton San José Airport
Alajuela

Very convenient and close to the airport , easy to locate shuttle out of terminal. Clean and a nice selection at breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private: Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Private: Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Arenal/La Fortuna

An amazing hike with views you will not find anywhere else in the world! Our guide Melany was amazing and very knowledgable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna

So much fun! The rafting guides were a great time while also ensuring that everyone was safe! The meal provided after our rafting was one of the best meals we had on the trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

The zip lining portion was a great time! All of the staff made sure we had a great time while also taking safety very seriously! If you want a nice extra adrenaline jump at the end definitely try the “death drop” at the end! On the hanging bridges tour our guide Andres was wonderful and took to much time to help us spot some amazing wildlife!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

2 Weeks in AprilThe best guides were Chris ...
Costa Rica | Apr 20 - May 3, 2023

Steve
Steve B.
San Francisco, CA | Reviewed on May 08, 2023
2 Weeks in April The best guides were Chris in Guanacaste and Marianos in La Fortuna (swimming in the waterfall was highlight for me) also the night hike in Monteverde, but I forget his name. Least interesting hike was the Arsenal volcano hike. The hotels in Monteverde, La Fortuna and Tamarindo were the best. Food at La Fortuna was excellent (deserts were 1 Michelin star! Breakfast buffet was the best too). Loved the cottage (hot water bottles!), food and local hike in Monteverde... Read more

2 Weeks in April

The best guides were Chris in Guanacaste and Marianos in La Fortuna (swimming in the waterfall was highlight for me) also the night hike in Monteverde, but I forget his name. Least interesting hike was the Arsenal volcano hike.

The hotels in Monteverde, La Fortuna and Tamarindo were the best. Food at La Fortuna was excellent (deserts were 1 Michelin star! Breakfast buffet was the best too).

Loved the cottage (hot water bottles!), food and local hike in Monteverde (roasted garlic soup and the local limoncello was brought by bartender without even asking for it). Staff was especially great there.

Loved the pool (!) and the food in Tamarindo - sunset happy hour on the beach was fantastic.

Guanacaste was OK and unpretentious, but food options were limited. Back porch listening to all the birds was exceptional.

The hotel in Papagayo was the worst — room door to the outside didn’t close well, even after we got it repaired. Hot tub wouldn’t hold water, AC just didn’t really work and made a loud noise. Food was mediocre. Pool was tiny. Water stopped working one morning. Snorkeling tour was great although the fish weren’t that interesting. The footprint of the hotel was great, but really needs work.

Don Juan coffee and chocolate tour was Jane’s highlight - she called it phenomenal.

All the drivers were great and prompt. Roads were terrible and many under construction — 4 hours from Monteverde to Tamarindo. Tourist dollars would be well spent to improve them going to the parks.

We tried tipping everyone who gave us excellent service, but kept running out of small bills. Would highly suggest you recommend getting them before you leave. Most hotels could break a $20, but not all. All the staff at all facilities were great.

Hope this is helpful — I’m trying to be honest. We would have paid more to stay at a better place in Papagayo — maybe the Andaz? Also the heat was just a bit much for us San Franciscans. Could have used some more fog! ;-) Next time the Caribbean side?

Hotel Reviews
Cala Luna Boutique Hotel & Villas
Guanacaste

We really liked the Cala Luna Boutique Hotel in Tamarindo. The pool was great, the food was awesome, and it had a nice, relaxed vibe. We enjoyed watching the sunset over the beach and walking into town along the beach. This might have been our favorite hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Monteverde Hotel
Monteverde

Hotel Senda was amazing - the staff was awesome, and they even provided a heater and hot water bottles in the bed! The cloud forest guided hike and the night walk were both great, and our guide for the night walk was especially knowledgeable. There's a nice national park near the hotel with beautiful old strangler fig trees. We didn't go into town because it was quite steep, but we loved our stay at this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hacienda Guachipelín
Liberia

We had a really good guide in Rincon de la Vieja. Chris, a naturalist, took us on a nice long tour. He even had bird calls on his phone! Overall, we enjoyed our stay at this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

My wife especially loved the dessert at the restaurant in Arenal. The breakfast and meals were generally pretty good, and she thinks they were close to Michelin star quality. The guided hike in the Arenal Volcano Park was a bit steep and not as nice as some of the other hikes, but overall, we had a good time at this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosque del Mar
Playa Hermosa

The Hotel Bosque del Mar in Gulf of Papagayo wasn't the best ending to our trip. The food was a little worse than mediocre, and we had some technical problems with our room. However, we were able to walk up and down the beach and find nice little restaurants, so we had some alternatives to the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde

The cloud forest guided hike was good, although it was a bit crowded. We enjoyed being in the cloud forest and exploring the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Children's Eternal Rainforest Night Walk
Children's Eternal Rainforest Night Walk
Monteverde

The night walk was a highlight of our trip. Our guide was very knowledgeable and showed us some cool stuff. We appreciated being on our own during the walk and exploring the nighttime forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Snorkel & Sailing Tour
Morning Snorkel & Sailing Tour
Gulf of Papagayo

The snorkeling experience was good but not great. We enjoyed being out on the water, and the crew was great, but we didn't see as many fish as we had hoped. The spiky sea creatures were a bit intimidating, and the snorkeling spot wasn't as crowded as we expected. However, overall, it was a fun experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

This was a highlight of our trip. We had a great guide, and we got to make our own chocolate bars and drink roasted coffee. We would highly recommend this tour, as it was well-done and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fiorella Miranda
Fiorella
Fiorella Miranda
Local specialist in Costa Rica | Replied on May 24, 2023
Dear Steve, Thank you so much for taking the time to provide us with your detailed feedback. We truly appreciate your honesty and are thrilled to hear that you had a memorable trip overall. Your comments about the guides, hotels, food, and activities are incredibly valuable to us as we continuously strive to improve our services. We're delighted to hear that guides such as Chris in Guanacaste and Marianos in La Fortuna left a positive impression on you. It's also wonderful to know that the... Read more

Dear Steve,

Thank you so much for taking the time to provide us with your detailed feedback. We truly appreciate your honesty and are thrilled to hear that you had a memorable trip overall. Your comments about the guides, hotels, food, and activities are incredibly valuable to us as we continuously strive to improve our services.

We're delighted to hear that guides such as Chris in Guanacaste and Marianos in La Fortuna left a positive impression on you. It's also wonderful to know that the night hike in Monteverde was a highlight for you, even though you can't recall the guide's name. We'll make a note to recognize their contribution.

We're glad you enjoyed the accommodations in Monteverde, La Fortuna, and Tamarindo, as well as the excellent food and service at La Fortuna. Your positive feedback about the cottage in Monteverde and the pool and food in Tamarindo is greatly appreciated. We'll share your compliments with the respective teams.

Regarding Guanacaste, we understand that the food options were limited, but we're pleased to hear that you still enjoyed the unpretentious atmosphere and the bird-watching experience from the back porch.

We apologize for the issues you encountered at the hotel in Papagayo. Your feedback regarding the room, hot tub, AC, and food will be shared with the management team to address these concerns and make necessary improvements.

We're glad to know that the Don Juan coffee and chocolate tour was a highlight for Jane, and we appreciate the recommendation to have small bills for tipping. We'll make sure to pass this information along to future guests.

Your suggestion to consider staying at a different place in Papagayo and exploring the Caribbean side is duly noted. We'll take this into account when assisting future travelers with their itinerary planning.

Once again, thank you for your valuable feedback. We hope to have the opportunity to serve you again in the future and provide an even more exceptional experience.

Warm regards,

Fio and the travel team at Serendipity Adventures

First of all, Jessica was fantastic, not just...
Italy | Mar 29 - Apr 4, 2023

R
Ronald R.
Thousand Oaks, CA | Reviewed on May 08, 2023
First of all, Jessica was fantastic, not just in helping us design our trip, but even more so in helping us during the trip when the inevitable small problems happen (like trying to find our guide, coordinate our rides, etc.). She was available at all hours and responded to our texts within minutes...even on Sunday! She was extremely pleasant, knowledgeable and demonstrated that she genuinely cared that we were enjoying our time. Finally, every guide and driver we worked with wase... Read more

First of all, Jessica was fantastic, not just in helping us design our trip, but even more so in helping us during the trip when the inevitable small problems happen (like trying to find our guide, coordinate our rides, etc.). She was available at all hours and responded to our texts within minutes...even on Sunday! She was extremely pleasant, knowledgeable and demonstrated that she genuinely cared that we were enjoying our time. Finally, every guide and driver we worked with wase extremely knowledgeable, friendly, fun and professional. They really made a huge impact on our trip!

I look forward to using the Kim Kim service in the future and if we go back to Italy, I would love to work with Jessica again.

Thank you for a wonderful trip!
Ron Rowan

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on May 08, 2023

Dear Ronal, thank you very much for your kind words. It was a great pleasure sharing the beauties of my country with you. In the future, I will be more than glad to design a new experience in Italy for you and yours. All the best, arrivederci!

An amazing country, with amazing people, and unique culture!
Sri Lanka | Apr 23 - May 1, 2023

Sulaiman
Sulaiman A.
Saudi Arabia | Reviewed on May 08, 2023
We had an amazing time in Sri Lanka. Dhanushka has been an amazing help in planning the trip, and he was always reachable and responsive, he made sure to make regularly check-up on us, and accommodating to every request we had.
Our guide and chauffeur Priyantha was also great, he was very flexible in accommodating our asks, and he always suggested ways and activities we can enhance our trip, he was also very knowledgeable of Sri Lanka’s history and culture, and of the best rest-stops and...
Read more

We had an amazing time in Sri Lanka. Dhanushka has been an amazing help in planning the trip, and he was always reachable and responsive, he made sure to make regularly check-up on us, and accommodating to every request we had.
Our guide and chauffeur Priyantha was also great, he was very flexible in accommodating our asks, and he always suggested ways and activities we can enhance our trip, he was also very knowledgeable of Sri Lanka’s history and culture, and of the best rest-stops and restaurants while on road trips.

Sri Lanka is truly the wonder of Asia, it has amazing nature, culture, and food. We specifically enjoyed the Village Trip nearby Kandalama, which was like a trip in time, Horton Plains and Tea Production nearby Nuwara Eliya, and the Spices experience.

Sri Lanka people are very friendly, weather it is the hotel staff, or tour guides, or a random you are meeting at the street. The food is very delicious and has many varieties, and the fruit is as fresh as you can get.

Activity Review
Rural Village Trail in Habarana (Cycling, Boat Trip & Lunch)
Rural Village Trail in Habarana (Cycling, Boat Trip & Lunch)
Sri Lanka
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dhanushka Wijeyekoon
Dhanushka
Dhanushka Wijeyekoon
Local specialist in Sri Lanka | Replied on May 09, 2023

Hello Sulaiman,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.

Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka

Excellent Trip to BA, Iguazu, and Calafate
Argentina | Apr 22 - Apr 29, 2023

M
Max H.
Norwood, OH | Reviewed on May 08, 2023
The Perito Moreno glacier was the highlight of the trip and the guide for that day so stellar. We enjoyed the trip immensely including and everything was planned and executed well by Paul and the local guides. We definitely felt like all the details were handled. Read more

The Perito Moreno glacier was the highlight of the trip and the guide for that day so stellar. We enjoyed the trip immensely including and everything was planned and executed well by Paul and the local guides. We definitely felt like all the details were handled.

Hotel Reviews
Palladio Hotel Buenos Aires—MGallery
Buenos Aires

The best hotel we stayed at by far. The rooms and service were excellent. Ask about joining the hotel rewards club as well to get early checkin which is so nice after a long haul flight

Authenticity & Character
Location
Walkable to key areas of interest.
Staff
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

Rooms a little smaller and more dated than what you would find in Buenos Aires but still a great hotel. The Spa and Shuttle to town were great touches.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Iguazu Hotel Iru
Puerto Iguazú

Nice hotel with convenient chauffeur to town. Pool was excellent. Balcony with jungle view was a unique and fitting touch when there to see the falls.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Perito Moreno Glacier - Los Glaciares National Park
Perito Moreno Glacier - Los Glaciares National Park
El Calafate

The glacier was beautiful but what made it special was the incredibly knowledgeable and personable guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Safari Boat - Sailing Rico Branch
Safari Boat - Sailing Rico Branch
El Calafate
Quality of Experience
I
Guides, Drivers and Staff
Transport
Local specialist: Paul Jones

I wouldn’t recommend Kim Kim to anyone.
Ecuador | May 2 - May 6, 2023

Gary
Gary M.
Bettendorf, IA | Reviewed on May 08, 2023
Found the whole experience a bit of a mess to be honest. Had to keep chasing for pick up times which kept changing. Quito is dangerous in the evening and I wasn’t told this so basically stayed close to my hotel for safety. Room was small and dank. Staff were friendly though. Missed 7 hours of a scheduled day awaiting a transfer which turned out to be a small car not big enough for 3 passengers and luggage. Nearly 4 hours trapped in the front seat with my backpack between my legs. Hakuna... Read more

Found the whole experience a bit of a mess to be honest. Had to keep chasing for pick up times which kept changing. Quito is dangerous in the evening and I wasn’t told this so basically stayed close to my hotel for safety. Room was small and dank. Staff were friendly though. Missed 7 hours of a scheduled day awaiting a transfer which turned out to be a small car not big enough for 3 passengers and luggage. Nearly 4 hours trapped in the front seat with my backpack between my legs. Hakuna matata lodge was a good experience and the trip I did was enjoyable. Private transfer back to Quito turned out to be a battered old taxi with a driver more interested in picking up fares on the the way than my safety. Road is dangerous and more so when the driver tries to overtake on blind bends. 3 1/2 hours of terror. Oh but I got offered a Wapping $40 compensation for my troubles. Communication is good from Kim Kim but customer service and attention to detail is missing.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 22, 2023
Hello Gary, Thank you for taking the time to provide us with your personal feedback. I’m sorry to hear that your experience with us was not as seamless as we would have liked it to be. I understand that travel can have its challenges, but we aim to minimize them as much as possible for our clients We appreciate your positive feedback about the Hakuna Matata Lodge and the enjoyable trip you had. However, recognizing that there were several areas where we could have improved our services and... Read more

Hello Gary,

Thank you for taking the time to provide us with your personal feedback. I’m sorry to hear that your experience with us was not as seamless as we would have liked it to be. I understand that travel can have its challenges, but we aim to minimize them as much as possible for our clients We appreciate your positive feedback about the Hakuna Matata Lodge and the enjoyable trip you had. However, recognizing that there were several areas where we could have improved our services and monetary compensation for your experience with a full refund was the best decision, nevertheless, we will take this into consideration for all future travelers.

I wish you a wonderful return back home!
Alvaro

Our trip to Costa Rica was amazing.
Costa Rica | Apr 28 - May 6, 2023

Linda
Linda S.
Ventura, CA | Reviewed on May 08, 2023
Our trip to Costa Rica was amazing. The Kimkim team was awesome in helping us to plan and arrange our trip and activities. We cancelled one of our activites to relax at a spa instead. Jessica took care of the cancellation and issued a refund that day! The hotel Casa Luna in La Fortuna was beautiful with a natural creek running through it. The staff were very helpful and our rooms were great. The food was good but we also enjoyed venturing into town for more local cuisine. We would... Read more

Our trip to Costa Rica was amazing. The Kimkim team was awesome in helping us to plan and arrange our trip and activities. We cancelled one of our activites to relax at a spa instead. Jessica took care of the cancellation and issued a refund that day! The hotel Casa Luna in La Fortuna was beautiful with a natural creek running through it. The staff were very helpful and our rooms were great. The food was good but we also enjoyed venturing into town for more local cuisine. We would definitely return! After hiking to waterfalls, nature walks, hot springs and ziplining we headed to Manuel Antonio to experience the beauty of the National Park. The hotel Plaza Yara was beautiful and the staff were kind and accommodating. Always ready to help with taxies and directions. All of the guides were informative and their knowledge was very educational. Costa Rica is all about conservation and preserving their wildlife habitats. We loved this trip and the experience of a lifetime! Thank you Kimkim!

Hotel Reviews
Casa Luna Hotel & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Plaza Yara
Puntarenas
Authenticity & Character
Location
On a dangerous road so you need to take a taxi everywhere
Staff
Cleanliness & Comfort
Activity Reviews
Boating in Caño Negro Wildlife Refuge
Boating in Caño Negro Wildlife Refuge
Arenal/La Fortuna

The guide was great but the trip a little long and would like to have seen more wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Proyecto Asis Wildlife Rehabilitation Center Visit
Proyecto Asis Wildlife Rehabilitation Center Visit
Arenal/La Fortuna

This was a lot of information about rescued animals, mostly birds. The guide was great but we were hoping to see some sloths which were not there.

Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Buffet Meal
EcoTermales Hot Springs Experience with Buffet Meal
Arenal/La Fortuna

This was amazing and should be required for Costa Rica. Beautiful!

Food
Guides, Drivers and Staff
Transport
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

Highlight of the trip! Beautiful, exciting and would definitely recommend this!!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

This is a beautiful national park as is everything in Costa Rica. The guide was great. However, the tour felt a little long (maybe because it was so hot and humid) and we found that we saw more monkeys and sloths outside of the parks.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

10 Day Trip to Jordan
Jordan | Apr 14 - Apr 23, 2023

Nicole
Nicole C.
Baltimore, MD | Reviewed on May 08, 2023

Samir helped plan a fantastic trip to Jordan for us. He was very responsive and accommodative when the trip had to be rescheduled due to the passing of my mother. Our driver Hamza was great and private guide Ibrahim was very knowledgeable and friendly. Once in a lifetime trip that went off without a hitch.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on May 09, 2023

Hello Nicole.
so happy to hear from you. thank you so much for your kind words.
Be well and safe.
Samir

Great Experience Overall. A few small improvements for the perfect trip
Brazil | Apr 28 - May 2, 2023

Duane
Duane S.
United Kingdom | Reviewed on May 08, 2023
We chose to book our trip with KimKim following a recommendation from a friend. Overall the trip was amazing and we had a great time following the "Route of Emotions" in northern Brazil. I would highly recommend the tour to anyone wanting to see a different side to Brazil, compared with the usual Rio/Iguazu routes. Booking the trip Rachel provided quick feedback and was able to cater to our various requests. Communication at this point was very strong and everything we needed to do was... Read more

We chose to book our trip with KimKim following a recommendation from a friend. Overall the trip was amazing and we had a great time following the "Route of Emotions" in northern Brazil. I would highly recommend the tour to anyone wanting to see a different side to Brazil, compared with the usual Rio/Iguazu routes.

Booking the trip Rachel provided quick feedback and was able to cater to our various requests. Communication at this point was very strong and everything we needed to do was clear. You have access to a whatsapp number for any questions once you land at your destination.

We travelled from Barreirinhas to Parnaiba, and then onto Jericoacoara, with two different guides for each part of the trip. Our guide from Barreirinhas around the dunes and local areas was Josiel who was lovely and helpful with any questions we had. I would say he acted more as "translator" than guide (reactive vs proactive) but if you are an English speaker on this type of tour, a service such as this is essential to get by in the region.

We were picked up by Jonas, who was our amazing driver all the way through to Jeri. In Parnaiba, Francisco joined us as we took a tour to see the Guara in the river delta. Francisco was amazing, explaining in great detail to us about the region, its wildlife, food and culture. One of the best guides we have ever had for a tour!

We then moved onto Jeri (with some great recommendations from Francisco) and concluded our trip. We loved the whole experience!

One feedback point for improvement - it would have been great to have a daily update message over the WhatsApp channel to avoid confusion. As English speakers some things were unclear e.g. We were surprised when our guide got into the car on the side of the road in Parnaiba, as the driver didn't speak English he hadn't let us know about it, which was a shock to meet a new person unannounced. Small things like this could have been covered by a WhatsApp in the morning.

Local specialist: Rachel Vita
Rachel
Rachel Vita
Local specialist in São Paulo | Replied on Aug 02, 2023
Hi Duane, Thank you for your amazing review! We're thrilled that you had a fantastic trip along the "Route of Emotions" in northern Brazil. I appreciate your kind words and glad that you had positive experiences with our guides. Your feedback about daily updates on WhatsApp is valuable, and we apologize for any confusion. We'll take this into account and work on improving our communication to ensure a smoother experience for future travelers. Once again, thank you for recommending our... Read more

Hi Duane, Thank you for your amazing review! We're thrilled that you had a fantastic trip along the "Route of Emotions" in northern Brazil. I appreciate your kind words and glad that you had positive experiences with our guides.

Your feedback about daily updates on WhatsApp is valuable, and we apologize for any confusion. We'll take this into account and work on improving our communication to ensure a smoother experience for future travelers.

Once again, thank you for recommending our services. If you plan to explore more destinations in the future, we'd love to assist you with another incredible adventure in Brazil!

Beautiful Italy - Rome, Florence and Venice...April 2023.
Italy | Apr 23 - May 1, 2023

S
sharon K.
Charlotte, NC | Reviewed on May 08, 2023
My husband and I visited Rome, Florence and Venice on our most recent trip to Italy.....
Rome - we had an amazing guide, Laura, who was with us for three days and was incredibly knowledgeable re the sites as well as very personable. We so appreciated her pacing of the tour each day and her personal recommendations for coffee and lunch. Having been to Rome several times, I appreciated that we were learning new information re the city and history. She is outstanding and highly recommend. All...
Read more

My husband and I visited Rome, Florence and Venice on our most recent trip to Italy.....
Rome - we had an amazing guide, Laura, who was with us for three days and was incredibly knowledgeable re the sites as well as very personable. We so appreciated her pacing of the tour each day and her personal recommendations for coffee and lunch. Having been to Rome several times, I appreciated that we were learning new information re the city and history. She is outstanding and highly recommend. All the transportation from hotel to train worked seamlessly!

Florence - we joined a small group tour for 3 different tours while we were here. We weren't happy with the first two tours - historical walking tour of city, David tour due to them being not as substantive in terms of history and information sharing and not as well as organized as other small group tours we have been on. Waiting for tickets, request to be at tour starting point 30 minutes pre tour etc. The last tour we took while in Florence was to Siena, San Giamagno and a winery tour. Very nice tour guide here with our small group, very knowledgeable and shared wonderful information. The winery and dinner was disappointing. Having been on a wine and food tour of Tuscany where we visited several wineries and had lunch/dinner I was expecting something like that. We had no tasting led by winery staff, no tour led by winery staff and had a basic dinner. Our tour guide showed us the cellar and poured the wines. Not the typical 'winery' experience. We were given the choice to only order the 3 wines we sampled and didn't have the option to try or order the other offerings of the winery. I also wish that the Uffizi gallery had been suggested to us and a ticket for the Duomo tour.
Venice - We had an amazing time here and really enjoyed the visit. Transportation to and from/hotel by private water taxi was perfect. The tour guide was extremely knowledgeable as well. Unfortunately, we had tickets to visit St. Mark's but were unable to use due to the Church closing that day. Although unanticipated and not the tour company's fault, it would have been nice if kimkim had arranged a refund or an extra to make up for that inconvenience. We were able to attend Mass the next day but definitely missed out on the guided visit by an expert. Excellent transportation back to airport via private water taxi.
All in all, the trip was beautifully arranged with train tickets, transportation and tours. We did believe our guides in Rome and Venice were top notch and Florence was lacking. Great service though through Kimkim and would recommend to use!

Activity Reviews
Rome Walking Tour: Historic Center Highlights
Rome Walking Tour: Historic Center Highlights
Rome
Quality of Experience
Guides, Drivers and Staff
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Vatican Tour & Sistine Chapel
Vatican Tour & Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Florence
Quality of Experience
tour guide wasn't as knowledgeable and it tour felt disjointed. Couldn't really go into any church etc. Bathroom break in middle of tour that took at least 15 minutes and it was only a 2 hr tour.
Guides, Drivers and Staff
Tuscany day trip: Siena & San Gimignano (Regular Tour)
Tuscany day trip: Siena & San Gimignano (Regular Tour)
Florence

Dinner/Winery tour was not as expected. Guide had to show us cellar, property and pour wine at dinner. We could only buy wine we tasted (3 varieties) and nothing else was offered. Dinner was basic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Venice Walking Tour with St. Marks Basilica Access
Venice Walking Tour with St. Marks Basilica Access
Italy

Even though St. Mark's closes due to Church activities and not Kim Kim fault, the tour co should offer something to compensate the traveler for having paid for tickets that weren't able to be used.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on May 11, 2023
Dear Sharon,
Thank your for leaving your feedback about your experience with us!
We’re happy to read that you had an amazing time visiting Italy with us and our expert local guides.
During your trip you pointed out that you weren’t satisfied with the tour in Florence and at the Accademia Gallery, and we immediately tried to understand the reason behind your discontent.
As I explained, there is a slight difference between a private tour and a shared one. When you're part of a group the...
Read more

Dear Sharon,
Thank your for leaving your feedback about your experience with us!
We’re happy to read that you had an amazing time visiting Italy with us and our expert local guides.
During your trip you pointed out that you weren’t satisfied with the tour in Florence and at the Accademia Gallery, and we immediately tried to understand the reason behind your discontent.
As I explained, there is a slight difference between a private tour and a shared one. When you're part of a group the experience is totally different but, of course, not necessarily a negative one.
Considering that in Rome you've had our guide Laura who led you around the city and explained everything to just the two of you, you perceived the experience as different from the shared experiences in Florence.
We’ll be happy to work again with you in the future!

Wish you all the best :)
Maria Grazia

Why travelers love kimkim

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.