Kimkim Trip Reviews

We had a wonderful experience in Ecuador with Kimkim. Our guide Sebastian was simply wonderful: warm, helpful, and knowledgable. Our driver, Guillermo was excellent and very sweet. Lucia helped us plan a wonderful a trip. We will definitely use them again!

We are so glad we made our trip arrangements through kimkim! While we had some ideas about where to go and what to do while in Italy, we had no idea where to begin. Chiara from Storywalker filled in all the details - and it worked out beautifully! The hotels were lovely, the drivers who got us to and from our planes, trains and hotels were always courteous and on time and the tours could not have been better. (Many thanks to Luciana who guided us through the Vatican, Suzanna through the Colosseum and Roman Forum, Marta to the Appian Way and the Catacombs of St. Callixtus, Catia in Assisi, Tommaso to the Tuscan countryside and Sylvia through the museums of Florence!) Chiara responded to every message and request I sent during the planning phase and, along with her teammate Jessica, were available and responsive while we were in Italy.
Our days in Rome, Assisi and Florence were the perfect blend of history, faith, art and natural beauty we had hoped for. We would not hesitate to work with kimkim again.

Hotel Reviews

Hotel Dei Mellini

Rome

Perfect location, clean and comfortable, excellent breakfast, friendly and helpful service.

Authenticity & Character

Quaint but not too small. Quiet street with residences and small businesses.

Location

Walking distance to the Vatican and other historical sites (Spanish Steps, Trevi Fountain, etc.)

Staff

Helpful and friendly - answered all of our touristy questions with a smile.

Cleanliness & Comfort

Slept great, felt safe.

Il Palazzo

Assisi

Great location near the Basilica of San Francesco. Clean room, delicious breakfast, friendly and helpful staff.

Authenticity & Character

Modern accommodations in a historic building. Loved the view from our room!

Location

About halfway between the main square and the Basilica. Quiet, even during the busy Christmas season.

Staff

So friendly and helpful!

Cleanliness & Comfort

Roomy bathroom, comfy bed - great place to rest!

Hotel Berchielli

Florence

Terrific location away from the Christmas crowd. Beautiful view. Clean and comfortable with a helpful staff.

Authenticity & Character

Lovely accessible community patio, great view, modern conveniences in a historic location.

Location

Within walking distance to the Duomo, Uffizi and Academia. Set on the Arno River with a beautiful view of the bridges.

Staff

Friendly and helpful. Breakfast staff made sure we had everything we wanted.

Cleanliness & Comfort

Very clean and comfortable!

Activity Reviews

Highlights of the Vatican & Sistine Chapel Tour

Rome

Very crowded at Christmas time, but our guide Luciana did a beautiful job and kept us moving.

Quality of Experience

As lifelong Catholic, the Vatican has been on our bucket list for years. So much beauty, and such a great education. Our tour ended just in time for us to participate in 5:00 Mass.

Guides, Drivers and Staff

Luciana was a pro! The museum could have been overwhelming but she showed us the highlights and answered our questions.

Private Colosseum Tour Including Roman Forum

Rome

An amazing walk through history with an exceptional guide.

Quality of Experience

Guides, Drivers and Staff

Suzanna met us right on time in the planned location. She was so knowledgeable and personable! We very much enjoyed our time with her and learned so much!

San Callisto and walk through the Appian Way

Rome

This came about because of a last minute scheduling change, and was a real bonus! Interesting history and beautiful site.

Quality of Experience

A wonderful learning experience.

Guides, Drivers and Staff

Marta taught us so much we did not know about the Appian Way and history of Rome. She gave us the important background information before we joined the guide for the Catacomb tour.

Free afternoon in Assisi

Assisi

We loved exploring Assisi. What a beautiful, spiritual place. We did not expect the crowd, but it was wonderful seeing people enjoying the Christmas displays.

Quality of Experience

Loved the character and spirituality of this charming place!

Guides, Drivers and Staff

Knowledgeable, friendly and helpful.

Transport

Train from Rome to Assisi. Easy and restful. So glad to have been driven up into Assisi!

Assisi Private Walking Tour including St. Francis Basilica with Giotto frescos

Italy

Catia met us on time in the designated location. She taught us so much about Assisi and the region, and showed us the beautiful sites. Although she could not go into the Basilica with us due to the Christmas holiday, she prepared us well. She even gave us recommendations on other places to see in the area.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to India in the Golden Triangle (Delhi, Agra, and Jaipur) was amazing. Leading up to and throughout the trip, our local specialist Ravi Tickoo was attentive and friendly. He answered right away whenever we had a question and helped us plan a trip perfectly catered to our group. Our tour guide, Ajay Gupta, was the best! He was knowledgeable, flexible to our needs and wants throughout the trip, and all around fun to be around. I would recommend kimkim to anyone and can't wait to plan my next trip through them.

Hotel Reviews

The Oberoi Delhi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Taj Hotel & Convention Centre, Agra

Agra

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Royal Heritage Haveli

Khatipura, Jaipur, Rajasthan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Arrival - Delhi

Delhi

Quality of Experience

Guides, Drivers and Staff

Transport

Old Delhi Sightseeing - Agra

Agra

Quality of Experience

Guides, Drivers and Staff

Transport

Agra - Jaipur

Jaipur

Quality of Experience

Guides, Drivers and Staff

Transport

Jaipur Sightseeing Tour + Village jeep ride

Jaipur

Quality of Experience

Guides, Drivers and Staff

Transport

Jaipur - Delhi - Departure

New Delhi International Airport (DEL)

Three of us left earlier than the rest of our group, and the travel from Jaipur to Delhi for our flight was a little weird. Our driver stopped at one point at a rest stop, but then did not return to the car for half an hour. We had no way to contact him or find him which was off-putting. He eventually came back to the car and the rest of the drive was smooth.

Quality of Experience

Guides, Drivers and Staff

Transport

We loved our visit to Chile. We had fantastic guides throughout, but extra kudos to Agustin at Zenit Travel in Pucon, and his colleagues Gonzalo and Carlos. Gonzalo took us on a rafting trip in the Liucura River, where my son was able to fish and also had the opportunity to learn how to row the raft. Carlos went above a beyond - taking us a fantastic hike to Sanctuario El Cani, and thermal baths, but also helping us when we needed to change our plans a bit. Cannot recommend Zenit Travel more.

As well, the guides in San Pedro de Atacama were fantastic, particularly Diego (full-day tour of Altiplanico) and Victor (Tatio Geysers). We also really enjoyed our trekking experience in Torres Del Paine with Juan Pablo. Truly, all of the guides were great - I could mention everyone.

Finally, everything happened on schedule and as described. We were picked up in the documented timeframe and we were on time for all of our flights. There was always someone waiting for us an the airport, and excellent communication via WhatsApp from the tour operators. We always felt like we were in good hands.

The hotels were also great, with a special mention to the Altiplanico Hotel in Puerto Natales. The food was incredible and the architecture of the hotel is really interesting and cool. But all of the hotels were comfortable, clean, and had friendly staff.

Hotel Reviews

Hotel Plaza San Francisco

Santiago

This was a great hotel that is in the very center of the city.

Authenticity & Character

Location

Close to Cerro Santa Lucia and markets; walking distance to Bellavista.

Staff

Cleanliness & Comfort

Our Habitas Atacama

San Pedro de Atacama

This hotel is great; the only potential drawback is that it is a ten minute walk from most of the shops and restaurants in San Pedro.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Altiplanico Puerto Natales

Natales

We loved this hotel. It is not in the middle of Puerto Natales, but it is a short cab ride away, and has an awesome restaurant. The bathroom floors are heated and there is a heated towel rack as well - this felt luxurious after trekking in Torres Del Paine or seeing glaciers.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Pucon Green Park

Pucon

This is a very family-friendly hotel; it actually seemed to be mostly Chilean families on vacation (which was a positive for us). It was a beautiful pool and green area. It is a bit outside of the center of Pucon, but it is a quick cab ride or slightly longer walk.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half day City Tour Santiago de Chile (Parks)

Santiago

This was a kid-friendly way to learn some of the history of Santiago while also climbing around and enjoying the outdoors. We particularly liked Cerro Santa Lucia and Cerro San Cristobal, but the Bicentennial Park in Vitacura was also beautiful, and an interesting contrast between older and newer parks.

Quality of Experience

Food

We didn't have food, so n/a.

Guides, Drivers and Staff

Transport

San Pedro de Atacama: Moon Valley and Death Valley Excursion

San Pedro de Atacama

This was a great introduction to some of the landscapes around San Pedro. It was also a good way to squeeze in a tour on a travel day, as it left later in the afternoon.

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking the great dune.

Evening Astronomy Tour

San Pedro de Atacama

The guides were fantastic and we were able to see a number of stars, planets, and other space things. Great explanations were given, and it was nice to have some snacks available. It was also close to the hotel, which was good considering it was a late night and we had a child with us. So not having to do a long drive was a bonus.

Quality of Experience

Guides, Drivers and Staff

Transport

D&B made our dream trip to Egypt easy and INCREDIBLE! They found us the best guides, hotels that matched our budget and preferences, and even got us on our dream cruise down the Nile. They stayed in touch through our whole trip, from airport transfers to hotels to where to eat. We had the best time ever and it honestly exceeded our expectations. Thanks Sharif for making Egypt easy and wonderful for us!

Activity Review

Tour to Giza Pyramids, Memphis & Saqqara

Cairo

Lina our guide was incredible at showing us the sights and telling us the known history of the pyramids.

Quality of Experience

Guides, Drivers and Staff

Transport

Incredible trip!!! Can’t wait to book the next with Kim Kim. My husband and I were a bit worried booking online but Yuliana did an incredible job.

Hotel Reviews

Hotel Bosque del Mar

Playa Hermosa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Establo Mountain Hotel

Monteverde

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Los Lagos Spa & Resort

Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Transport

Rafting Balsa River Class III & IV

Arenal/La Fortuna

Catamaran Sailing Excursion & Snorkeling

Costa Rica

This was my favorite part of the whole trip

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour in Monteverde

Monteverde

Monteverde Cloud Forest Reserve Guided Hike

Monteverde

Sky Tram & Sky Trek Adventure in Monteverde Cloud Forest

Monteverde

Transport

This is the 2nd time we used the kimkim platform to plan/book our trip in Europe given our amazing experience on the first one in Italy. This time we worked with the Pedro and Joao to plan our trip in Portugal and the experience did not disappoint!

During the entire process (from planning to the actual trip), they took care of us very well in terms of transportation, airport pickup/drop off in odd hours, staying in touch throughout to answer questions, accommodating our last minute requests on visiting places etc. The crew was friendly, very responsive, and plainly excellent customer service.

We had a bunch of tours and activities planned at various cities we visited (Lisbon, Évora, Porto, Cascais), All the tour guides were knowledgeable, professional, speak excellent English, and fun. Especially we want to thank our Lisbon guide Ricky who gave us the tour in pouring rain without an umbrella fully demonstrated his professionalism and love of the city!

Our trip would have been perfect if the “Gastronomic Experience” in Porto was actually about food. It turned out to be another wine tasting tour and a gift buying stop for jam. With another wine cellar visit at Sandeman (I’d recommend to skip if you are visiting Pachuca also with a nice lunch the next day) in the afternoon, we ended up tasting 12 glasses in 1 day pp and left the kids hungry and bored. Porto is a beautiful city, but I wish they have more to offer for kids or family-friendly activities for those who don’t drink wine.

Overall, the trip was memorable for us but with room for improvements. The best of the best was the NYE fireworks, the seafood, the walking tours, and the wine (for the adults). Thank you the team at Kimkim and Across Portugal for bringing us this great trip!

Hotel Reviews

Cascais Miragem

Cascais - Portugal

Location

Staff

Cleanliness & Comfort

H10 Duque de Loule

Lisboa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Hotel Porto Jardim

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

M'AR De AR Muralhas

Evora

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lisbon's Historic Odyssey Walk

Lisbon

We had the trip in pouring rain so didn’t enjoy as much. But our tour guide was excellent!

Quality of Experience

Guides, Drivers and Staff

Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time

Porto

This is a wine tasting tour without much food to enjoy. We didn’t not try any Portugal delicacies as advertised.

Quality of Experience

Guides, Drivers and Staff

Scenic Voyage along the Douro River aboard an Exclusive Boat

Portugal

On a rainy day, not worth it

Quality of Experience

Guides, Drivers and Staff

Transport

Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch

Portugal

Exploring Lisbon's Riverside on a E-Bike Adventure to Belém

Lisbon

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Lisbon

The Flavors of Port Wine - Sip & Discover

Porto

Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!

Évora

Flavors of Lisbon an Immersive Culinary Journey through a Cooking Class

Portugal

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

Our family trip to Colombia was amazing thanks to Margoth, Felipe and all team of Aracanto. Our guides - Nicole, Omar, Alba and Aura were great - knowledgeable and supportive all the time. All places that we visited - Bogota, Pereira, Salento, Cocora valley, Medellin and Cartagena were each very interesting and unforgettable. If someone is planning a trip to Colombia I can assure you that Aracanto will make your journey safe, promising and amazing !

Hotel Reviews

Nacar Hotel Cartagena, Curio Collection by Hilton

Cartagena

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Residence Inn Bogotá

Bogotá

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sites

Medellin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Movich Hotel de Pereira

Pereira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Drums and Music Workshop

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)

Bogotá

Quality of Experience

Guides, Drivers and Staff

Transport

Cocora Valley,  Salento, & Coffee Farm Visit

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

New Year's Eve at The Movich Hotel

Pereira

Quality of Experience

Food

Guides, Drivers and Staff

Transport

City Tour of Medellin and Pablo Escobar

Medellín

Quality of Experience

Guides, Drivers and Staff

Alba was amazing

Transport

Guatape and El Peñol Tour & Airport Transfer: {{start_location}} to {{end_location}}

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day City Tour of Cartagena

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Short Chocolate making Workshop for Children

Cartagena

Depart Colombia

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Abdellah and Said were very helpful. They would respond quickly when we have a question or concern. The guide in Fez, Hindi, was quite good and we enjoyed his tour.
All the sights were beautiful. Morrocco is a beautiful country. The dessert in Merzouga was memorable but too long to get to.
The tour itself was very tiring being on the road for so long. On hindsight, I should have just stayed in Marrakesh and Fez and do day tours rather that a 7 day road trip.
I believe there’s an option for this., which I should have taken instead.

Sherif is incredible. His knowledge of the country, responsiveness and dedication to quality service is unparalleled.

Activity Review

Nile Cruise from Luxor to Aswan- East Bank- Overnight in Luxor

Luxor

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The platform KimKim provided was to me very useful and effective in putting together a personalised trip plan to a destination which I did not do much research into beforehand. It allowed me to choose the exact elements of what we wanted to see and do, and not just take an entire pre-determined package; but saved me the trouble of communication with tens of tour companies, hotels and transport and ticketing services. I just paid one single bill for it all, and though I did not do an exhaustive comparison, I don't believe the prices were unreasonably higher.

Yuri who assisted my booking from start to finish was informative and helpful. The mix-up on one particular day's tour that occurred was addressed by him promptly and responsibly, and a generous compensation was subsequently offered by KimKim for the inconvenience caused.

Overall I was happy with the experience and would consider using Kimkim again

Wonderful trip. Amazing organization. Friendly service. Aurelie from KimKim was a great contact who helped us throughout. Thank you!

The planning of the trip with Ashley was superb and very easy. Ashley was responsive to all of our questions. Our local guides (Lee in Chiang Mai/Chiang Rai area) and Tar (in and around Bangkok) were excellent. The guides were very knowledgeable of Thai history and very solicitous to our needs. They reacted well to slight changes we made in our itineraries (less shopping and more museum/sites). The boat ride on the Mekong River at the Golden Triangle, Thai Cooking Class in Bangkok, and the Floating Market (near Bangkok) were the highlights of the trip for me.

Trip was fabulous. We so enjoyed the natural and cultural beauty of the country, both the North and South Island. The drivers, guides and activities made the trip so enriching and comprehensive.
All hotels were excellent. We slept so well with comfortable and top rate beds and accommodations, and we had great views in all the important places, with spectacular views of Mt. Cook and also Auckland and Queenstown. We enjoyed all activities, particularly the range of activities. Special mention regarding Chuki, the Maori guide to the Tarawera crater, Craig, the guide to Milford, and Stu, the driver guide to Kaikoura. Top-rated activities were being in, hiking and spending Christmas at Mt. Cook National park, Tarawera crater walk, despite terrible weather (the only bad weather day), swim with the dolphins (too cold for Jennifer but John enjoyed being in the water while Jennifer enjoyed from the boat), jet ski safari, Earnslaw SSS steamboat and sheep demonstration outing and renting/riding e-bikes in Gibbston Valley to ride along the Arrow river gorge and the wineries. Work staff in many locations was notably affected - restaurants opened short hours and sometimes only on certain days - we discussed with the locals who explain the confluence of factors emerging from Covid that resulted in the labor shortage. Aukland airport hotel was the only downer of a hotel really - it was New Year's Even and the place was mediocre and the eating/drinking options were not open. The trip was aggressive at the beginning and a little unsure about a few details initially because we had to be on target for making the schedule early in the trip, but everything worked out well and we communicated with both Liz and the in country support agent Sharon to ask a few questions and sort out a few minor details. Many thanks to Liz for all her hard work on the trip to provide a very customized and comprehensive itinerary. New Zealand is a naturally beautiful country with hospitable people and good food and coffee. We look forward to a future trip to Australia as well. Cheers, Jennifer Archer

Hotel Reviews

Crowne Plaza Christchurch

Christchurch Central

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The room was small and only a single chair.

The Hermitage Hotel

Mount Cook Village

Authenticity & Character

Location

Stellar view - one of the best in our lives

Staff

Cleanliness & Comfort

Gibbston Valley Lodge & Spa

Gibbston

Authenticity & Character

Location

Staff

The staff who were there were helpful and professional; there was clearly a staff shortgage as many of the operations were not opened or fully functional (e.g., dining capacity and other shop/restaurant venues) again due to staff shortages. Villas were top rate!

Cleanliness & Comfort

Rutherford Hotel Nelson

Nelson

Authenticity & Character

Location

Staff

Cleanliness & Comfort

It felt a little weird because we felt like one of only less than a handful of guests there and the restaurants and other parts of the hotel were not fully functional (probably due to the staffing shortage and the season). But is was a lovely top older hotel and had a washer and dryer which was much appreciated

M Social

Auckland

Staff were extremely helpful in Jennifer obtaining her backpack from the uber and in preparing the special take away breakfast in the morning. Room configuration and room design was a little strange with the shower open to view from the other parts of the room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pullman Rotorua

Rotorua

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sudima Auckland Airport

Auckland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Auckland to Rotorua visiting Hobbiton with lunch

Auckland

Driver to Hobbiton was extremely knowledgeable and dexterous driving and imparting so much history and Maori tradition/history of the area to us passengers.

Quality of Experience

Guides, Drivers and Staff

Transport

Tu Te Ra - Maori Cultural Dining Experience

Rotorua

An important experience to have to learn about Maori culture.

Quality of Experience

Food

Guides, Drivers and Staff

Did not care for the cheesy humor of the bus driver to the site

Transport

Half Day Mt Tarawera Crater Walk Experience

Rotorua

Tested my comfort zones but a really cool experience. Weather was cold, windy and cloudy/foggy but still a really cool experience. A little scary but having 2 guides was so important. We felt accomplished at the end.

Quality of Experience

Guides, Drivers and Staff

Transport

Twilight Glow Worm Kayak Experience - 3 hour guided

Rotorua

Quality of Experience

Guides, Drivers and Staff

Transport

Beaches, Bays & Seals Guided Kayaking Trip

New Zealand

Quality of Experience

We enjoyed the kayaking but perhaps could have seen more wildlife or gone further.

Guides, Drivers and Staff

Transport

Punting on the Avon

Christchurch

Quality of Experience

Guides, Drivers and Staff

N A

Full Day Kaikoura & Swim With Dolphins

Christchurch

Beautiful weather on whole trip except the day in Rotorua and spectacular for day in Kaikoura. The volume and acrobatics of the dusky dolphins was so interesting to watch! We saw them jump and 360s in unison of the whole pod which was really unique and cool. Saw an albatross or 2 as well. John really enjoyed the in water activity. Water too cold for Jennifer, but enjoyed watching the dolphins from the boat. as much from the boat. Also driver stopped to see some more fur seals. Learned about the sperm whales from the movie and demonstration boards at the whaling outfit.

Quality of Experience

Food

It was Christmas Eve which made it hard I think - we did not recieve the afternoon tea or the wine tasting. We did have the lunch with tea or coffee at Kaikoura cafe.

Guides, Drivers and Staff

Transport

Big Sky Stargazing Adventure

New Zealand

Was canceled due to the southern sky being obscured - although we noted that a good portion of the sky was clear. We should receive a refund for this activity.

Half Day Wilderness Safari - Jetboat

Queenstown (NZ)

Quality of Experience

Guides, Drivers and Staff

Transport

Really unique experience and love seeing Mt. Aspiring National Park.

Walter Peak Farm and Gourmet Barbecue Lunch

New Zealand

A must do activity in Queenstown.

Quality of Experience

Loved the sheep dog and sheep shearing experience particularly and the piano playing on the boatride back. Wish the sheep demonstration was longer.

Food

Guides, Drivers and Staff

Transport

Milford Mariner Overnight Cruise from Queenstown (2 days, 1 night)

Queenstown (NZ)

The bus driver tour guide Craig gave us a special drive to Milford informing us about the history, geology, flora and fauna the whole way and stopping at a few special places, including the historic locomotive in Kingston. We had a special bonding with the 2 other couples that shared the bus ride as well. stopped at wildlife sanctuaries to see the extremely endangered Takahe birds along with the Kea, Antipides parrot, and Kaka. Another beautiful day, it was special to see the bottlenose dolphin pod and all the beec-tree covered fiords and water cascades and glaciers along with Tutoko and Mr. Meiner and other famous peaks. From the plan ride home were were able to see the vastness of the entire Fiordland National Park.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The only excursion we would not recommend is the kayak and snorkel tour in Manuel Antonio. The guide was horrible and the snorkeling was a total joke. I’ve never seen such dead coral. Apart from that everything else was fabulous!

An amazing experience from beginning to end. Rachel put together a perfect itinerary adapted to our needs in a very short period of time.

We had a wonderful experience on our trip to Morocco. Mohammed and Said planned our trip to include all our Neds which went over without a hitch. Our guide / driver for the entire 8 days Younees was fabulous, courteous, respectful and drove us around safely providing us some historical details on our various routes.
We enjoyed Chefchaouen -Blue City- small, charming and walkable ; Marzhouga desert camp was very memorable along with camel riding and overnight camp. Food - dinner and breakfast here were exceptional although weather at night was very cold . Ahmed the camp owner provided warm water bottles with electric blankets which helped. The drive through Dades valley was unbelievable through the mountains with great views of areas where some famous movies were shot. Stay at dar Rihanna was great again with exceptional food and service .

Hotel Reviews

Hotel Dar Mounir

Chefchaouen

Small but comfortable riad with great breakfast and very helpful staff for restaurant recommendations

Authenticity & Character

Location

close to the center for walking around the small city although having to carry luggage was a bit hard

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ghita

Fes

although riad was beautiful, was cold and location of bathroom from the room made it not such a great experience given that bathroom was very cold ; also our riad was way from the main riad

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad AWA Marrakech

marrakech

Modern riad , great location, great breakfast. Would have been helpful to have access to some on site tea and snacks on our return from a day long trip

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Best riad experience of our trip , incredible food with 5 course dinner and great breakfast served by very friendly staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

A Scenic Journey: From Casablanca to Chefchaouen

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

We were expecting a small group tour but turned out to be an extremely large group with an uninterested guide probably our worst experience on this trip

Quality of Experience

Guides, Drivers and Staff

Transport

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Wonders of Fes: Exploring the Medina in Half a Day

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara

Morocco

one of the best experiences on this trip

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages

Morocco

Enjoy a hike with a local guide in Dades Valley & Lunch with a Berber Local Family

Morocco

Nice nature walk with Mehmud who took us to his home and shared tea with his family. Truly amazing experience !

Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou

Morocco

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel

Marrakesh

Majorelle Gardens Guided Visit

Marrakesh

Mesmerizing experience ; knowledgable guide Henen

Casablanca Odyssey: Explore Casablanca with your driver

Morocco

Overall FANTASTIC trip!

Jay and the Bespoke Team exceeded our expectations from the moment we landed in India. Simply magical from start to finish and one of the best/if not the best trip we have ever been on!
I am of Indian origin and have traveled several times to Southern India. This was our first trip to the North and my husband/daughter's first trip to India. Jay helped us plan a trip to the Golden Triangle (New Delhi, Agra, Jaipur) + Varanasi and Ranthambore. He was very easy to work with and considered all our requests and concerns. We were met at every location by the company representative who helped us check in, reviewed the itinerary plan and start time. Guides were always early and greeted us each morning.

Driver---BEST DRIVER EVER!! Mr. Balbir Singh Rana was an absolute dream of a driver and we could not thank him enough for making this trip perfect. He was always smiling, so peaceful, pleasant and calm while navigating the insanity of Indian driving/traffic/animals and all forms of transportation found on the roads. He kept the car clean and guided up to wonderful rest stops while en route to all the sights. 

New Delhi--saw the Red Fort, Raj Ghat (Gandhi cremation site), Jama Masjid, Chandi Chowk, Humayun's Tomb and Qutub Minar. Our favorite was the rickshaw cycle ride through the streets of Chandi Chowk. Lunch was excellent at Kwality restaurant.

Varanasi--excellent guide Mr. Singh who took us for a boat ride to see the Ganga Aarti and funeral ghat to experience the cremations. Saw the Aarti from rooftop seating which gave us a great vantage point thanks to Mr. Singh. Really enjoyed the morning boat ride to see life on the Ganges, Lord Shiva temple and walk thru the old streets of Varanasi, Bharat Mata temple, Durga temple, Tulsi Manas temple and especially Sarnath temple/museum and the gorgeous Lion Capital of Ashoka located. 

Agra--excellent guide Mr. Briijesh Joshi. Great trip to the Taj Mahal, Agra Fort, "Baby Taj" and fantastic Mughal Heritage Kachhpura Village walk. Lunch was in a beautiful garden with great food per suggestion of Mr. Joshi. Village walk and view of the Taj from a roof top across the river was a highlight!

Ranthambore--beautiful Sawaii Villas was a stunning hotel we loved staying at. Did 2 safari's (am and evening) and saw the male tiger "Rocky" on our evening safari in zone 4. Hotel gave blankets for the morning safari which was so important as it was freezing. Being in the wild and seeing a bengal tiger was a once in a lifetime experience!

Jaipur--fantastic guide Mr. Ajit Singh! BIG thanks to Ajit for taking us to the Hawa Mahal in the morning with less crowds and the sun shining onto the building facade--got great pics! Saw Amer Fort, Panna Meena ka Kund (stepwell), Jaigarh Fort, Jantar Mantar, City Palace and Nahargarh Fort. Highlight was Dera Amer -- spending time with rescued elephants and lovely organic home cooked dinner. 

Extremely professional coordination and guides. We had a wonderful time. We felt safe and impressed by the degree of timeliness and punctuality of all the folks who tended to our needs.

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We couldn't go to this tour due to illness.

I've contacted Active India through Kimkim and I must say that I've really enjoyed my experience!

As a start, and to make the communication easy during the trip, I was added to a WhatsApp group with Ravi and the Active India emergency number and I gave consistent feedback and requested to book for optional trips. The response to my queries were really quick.

Active India are really attentive and I felt like they were looking after me during the trip. They've got the details from my emergency contact and of my insurance policy at the very start of the trip.
Also they hotels they booked for me were of really high standard and located close to the main places I wanted to visit.

I've had the chance to meet 5 tour guides during the trip and all of them were experienced and knew very well about the trip location as they were mostly locals and knew where the hidden gems were. My only advice is that if you are not willing to shop anything and you are more into visiting the cities or landmarks, then that you make clear from the very beginning that you don't want to go to any shop and that you would rather invest your time in visiting the city or other places of interest. You could end up stuck in one of these shops for an hour!

Finally, my special mention goes to my driver Umesh. He has been with me during all the trip and took me to all the places I visited (Delhi, Jaipur, Ranthambore and Agra). He has been really punctual and professional and also took good care of me.

If you're planning to book your holidays in India and want to book a guide and someone to book the hotels and transport on your behalf, don't hesitate to contact Active India!