Kimkim Trip Reviews

4.8
Based on 14,719 ratings
Read 14,719 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Thank you so much for a wonderful trip experi...
Costa Rica | Jan 3 - Jan 12, 2023

A
Allison H.
Hong Kong SAR China | Reviewed on Jan 13, 2023
Thank you so much for a wonderful trip experience!
All the drivers were friendly and on time. We really loved the zip lining and rafting day! The food at the buffet that day was amazing, especially the coffee!!
Olman was an excellent organizer, we are all extremely happy with the service that Kim Kim provided. We will use Kim Kim again in the future to trip plan. Thanks again!! Allison Read more

Thank you so much for a wonderful trip experience!
All the drivers were friendly and on time. We really loved the zip lining and rafting day! The food at the buffet that day was amazing, especially the coffee!!

Olman was an excellent organizer, we are all extremely happy with the service that Kim Kim provided. We will use Kim Kim again in the future to trip plan.

Thanks again!!

Allison

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Amazing views and comfortable and rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nammbú Beachfront Bungalows
Sámara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parque del Lago Boutique Hotel
San José

Clean rooms but very stuffy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Oh
Zip Lining Adventure & White Water Rafting Class II & III
Zip Lining Adventure & White Water Rafting Class II & III
Arenal/La Fortuna

Very professional and safe!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nature Walk at Ecological Park & Butterfly Garden Danaus
Nature Walk at Ecological Park & Butterfly Garden Danaus
Arenal/La Fortuna

Joe was very knowledgeable and informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Isla Chora Kayak and Snorkeling Tour
Isla Chora Kayak and Snorkeling Tour
Costa Rica

Good Experience, but the snorkeling was a bit disappointing, we didn't see anything. Also, we wanted this trip to be longer, we had such a great time!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 13, 2023

Hello Allison,

Thanks for your kind words.
I am so happy to know you had a great time in our country.

It was my pleasure to assist you during this trip, let's hope you can visit us again to continue exploring the tropics.

Pura Vida,
Olman

Phil was polite, responsive and courteous thr...
Costa Rica | Jan 2 - Jan 10, 2023

cathal
cathal y.
Ireland | Reviewed on Jan 13, 2023
Phil was polite, responsive and courteous throughout my trip. However, a few things could have been better planned and the last day was quite frustrating. My 8-day solo trip had 3 legs which started off in La Fortuna, then onto Manuel Antonio and finishing off In Corcovado National Park. Phil did an amazing job arranging a car rental pick up and drop off at specific locations which really helped my journey. He also very kindly helped with the flight back to San Jose from Drake on the... Read more

Phil was polite, responsive and courteous throughout my trip. However, a few things could have been better planned and the last day was quite frustrating. My 8-day solo trip had 3 legs which started off in La Fortuna, then onto Manuel Antonio and finishing off In Corcovado National Park.

Phil did an amazing job arranging a car rental pick up and drop off at specific locations which really helped my journey. He also very kindly helped with the flight back to San Jose from Drake on the last day after I realised I had booked the wrong flight time. Thanks!

Unfortunately, I was given the wrong international dialling code so I wasn’t able to get Phil on WhatsApp until day 3. During this time he was not contactable on the KimKim platform either. It got sorted out eventually.

The Volcano Hotel Inn at La Fortuna was pretty basic to be honest and didn’t have any hot water for the shower. Spending $3,000 I would have expected a little bit of a higher standard. What lacked in quality was made up somewhat for a location as I had a breathtaking view of the Arenal Volcano from my room. The Baldi hot springs were super cool and highly recommended. I was disappointed that the waterfall tour was cancelled because of a lack of numbers and I would have liked an alternative to being arranged rather than a refund.

The next leg of my journey was a 9-hour drive to Manuel Antonio. In hindsight, I think this could have been planned better. I was able to break up the journey by stopping off at the La Paz waterfall which was beautiful and the crocodile bridge which was also cool. Then I was privileged to see a family of 9 whales on the afternoon whale-watching tour at Uvita. I didn’t realise I had to double back on myself to Manuel Antonio with another 2-hour drive. This left me absolutely exhausted when I checked into my hotel.

The Manuel Antonio hotel was fine, nothing spectacular but again the location was superb as I was right on the beach. There was a degree of noise outside my room with loud music coming from a local market across the way a few yards away. The itinerary said I should book a ticket for the local national park but when I got there it was already booked out for the next 2 days. I wished Phil had booked this for me in advance and can’t understand why it wasn’t.

The final leg of the journey started in Rancho Corcovado in Drake Bay but I had to pay for the ferry boat to get there. Phil kindly refunded me this fee. The hotel was right on the beach and the location is truly spectacular. The instructions for the pick up the next morning for Corcovado could have been better as the hotel manager didn’t know where I was getting picked up and Phil had some vague direction that it would be from the beach I was on.

I thought I was spending 2 nights inside the remote parts of the park but I only found out on day 2 that this wasn’t the case because there was no room for me at any station in the park. I felt let down when I found this out. I thought I had given KimKim and Phil enough time to arrange for this. I was very disappointed that I never received any communication about this. On day 1, this was the highlight of the whole trip. I saw so much wildlife and took many pictures. Our guide was amazing and had so knowledgeable about everything. He had a telescope with him and was able to zoom in on every animal so we could see everything in amazing clarity. The people on my tour were great and so friendly.

Day 2 of the trip started out with more wildlife watching, which is what I came for. Amazing! I was then told then the group would depart around 11, and I would be on my own with the guide which would turn into “more of a hike”. This was not clear in the itinerary as it mentioned “backyard station” which I took to mean a station inside Corcovado. This was not the case. There was also confusion about my large bag which I had kept on me and even hiked for 2 KM with on my back on day 1. In my opinion, it should really have been left behind in Rancho Corcovado but the communication on this wasn’t there, and at the last second I was told to leave it on the boat at San Pedrillo. I didn’t have time to really get anything out of my large bag to bring with me on the hike.

And so, to the “hike” which was very intense and very difficult through some very thick and dense forest. There wasn’t much of a trail and it was very muddy even for the dry season. As we were gaining altitude it was noticeable how little wildlife there is up here as they like lowland terrain just like humans. I really didn’t enjoy this at all, and the last thing I wanted on my last day on holiday before 20 hours of flying back to Ireland, was a workout like this.

I was very warmly welcomed at the lodging that evening, and while I had my own room, I couldn’t believe there was no mosquito netting around the windows, it was completely open. Even my guide said he had complained previously about this and was told there are no mosquitos around here. How wrong that was. I woke up the next morning with lots of mosquito bites, and for another gruelling hike back towards Drake Bay. It was really disappointing that I felt I only got half a Corcovado 2-night experience.

Overall, Costa Rica is a beautiful country with amazing people and I would have no reservations about recommending it as a destination for other travellers. My expectation was slightly off given some of the accommodation. Using KimKim on the whole was a useful experience. I guess where I feel let down is in some of the finer details which I was hoping I didn’t need to micromanage so closely.

Hotel Review
Hotel Manuel Antonio

The Volcano Hotel Inn at La Fortuna was pretty basic, to be honest and didn’t have any hot water for the shower. Spending $3,000 I would have expected a little bit of a higher standard. What lacked quality was made up somewhat for a location as I had a breath taking view of the Arenal Volcano from my room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The impressive Fortuna Waterfall
The impressive Fortuna Waterfall
Arenal/La Fortuna

Didn't happen because there was not enough people to fill the tour

Quality of Experience
Guides, Drivers and Staff
Transport
Whale & Dolphin Watching Tour (seasonal)
Whale & Dolphin Watching Tour (seasonal)
Costa Rica

Absolutely amazing. Really amazing guides and very professional. I was honoured to see so many whales!

Quality of Experience
Guides, Drivers and Staff
Transport
Corcovado Reserve Package - 2 nights
Corcovado Reserve Package - 2 nights
Corcovado National Park

I thought I was spending 2 nights inside the remote parts of the park but I only found out on day 2 that this wasn’t the case because there was no room for me at any station in the park. I felt let down when I found this out. I thought I had given KimKim and Phil enough time to arrange for this. I was very disappointed that I never received any communication about this. On day 1, this was the highlight of the whole trip. I saw so much wildlife and took many pictures. Our guide was amazing and had so knowledge about everything. He had a telescope with him and was able to zoom in on every animal so we could see everything in amazing clarity. The people on my tour were great and so friendly. Day 2 of the trip started out with more wildlife watching, which is what I came for. Amazing! I was then told then the group would depart around 11, and I would be on my own with the guide which would turn into “more of a hike”. This was not clear in the itinerary as it mentioned “backyard station” which I took to mean a station inside Corcovado. This was not the case. There was also confusion about my large bag which I had kept on me and even hiked for 2 KM with on my back on day 1. In my opinion it should really have been left behind in Rancho Corcovado but the communication on this wasn’t there, and at the at the last second I was told to leave it on the boat at San Pedrillo. I didn’t have time to really get anything out of my large bag to bring with me on the hike. And so, to the “hike” which was very intense and very difficult through some very thick and dense forest. There wasn’t much of a trail and it was very muddy even for the dry season. As we were gaining altitude it was noticeable how little wildlife there is up here as they like lowland terrain just lie humans. I really didn’t enjoy this at all, and the last thing I wanted on my last day on holiday before 20 hours of flying back to Ireland, was a workout like this. I was very warmly welcomed at the lodging that evening, and while I had my own room, I couldn’t believe there was no mosquito netting around the windows, it was completely open. Even my guide said he had complained previously about this and was told there are no mosquitos around here. How wrong that was. I woke up the next morning with lots of mosquito bites, and for another gruelling hike back towards Drake Bay. It was really disappointing that I felt I only got half a Corcovado 2 night experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Baldi Hot Springs & Meal
Baldi Hot Springs & Meal
Arenal/La Fortuna

The Baldi hot springs were super cool and highly recommended.

Quality of Experience
Food
Very Basic Food
Guides, Drivers and Staff
Transport
Local specialist: Phil Tardieu
Phil
Phil Tardieu
Local specialist in Costa Rica | Replied on Feb 10, 2023
Hi Cathal! Thank you very much for taking the time to provide this detailed feedback, without a doubt it helps us a lot to improve our service and to improve the choice of partners for the tours we hire. Also, thank you again for entrusting us with your vacations. We are aware that it is a great responsibility that we have, from the moment the traveler decides to hire our services, I know that it is difficult not to be satisfied with Costa Rica and its exotic fauna and stunning nature, but... Read more

Hi Cathal!

Thank you very much for taking the time to provide this detailed feedback, without a doubt it helps us a lot to improve our service and to improve the choice of partners for the tours we hire.

Also, thank you again for entrusting us with your vacations. We are aware that it is a great responsibility that we have, from the moment the traveler decides to hire our services, I know that it is difficult not to be satisfied with Costa Rica and its exotic fauna and stunning nature, but I hope that in general terms you have been satisfied with our organization of the trip.

I have to say that I do not agree with the way you have evaluated us since we have always been with you every time you have contacted us during the day, you have requested modifications and very specific events in the middle of the high season that we have been able to arrange for you. Also, you rated us with 1/5 stars on the guided tour to the Fortuna waterfall because you did not do the tour as we had told you from the beginning, that possibility existed since you were traveling alone and the tours need a minimum of 2 people to be able to open. However, we gave you all the information and we even tried to convince you to do it alone since you can also enjoy it a lot. To me, that’s a bit unfair.

As far as Corcovado is concerned, you were looking for a very specific combo of days of a lot of adventure through the national park, where there are very few amenities. We sent you the specified schedule with each activity day by day, and according to the company, it was carried out to the letter.

Although it was the first time we used this combo because it is quite unusual and adventurous, we have a lot of working with this tour company in Corcovado and our travelers have always been very satisfied with their services.

referring to your points:
-the code area, was undoubtedly a bad mistake from our end, at the end it was a typo but we have no excuse for this. However you could always contact the Kim Customer Service so they could reach us or take care of the situation, We were able to get in contact with you the very same day.
- Regarding the Volcano Inn, we find it unacceptable that it did not have hot water, we have contacted them so that they give us an account regarding this; We would have liked you to let us know at the time so that we can make a claim
- Regarding la Fortuna Waterfall, as we told you, it was one of the disadvantages of traveling alone; many tours are not opened by a single person unless that person pays double the tour. However, we suggested doing it without a guide which is possible and also worth it.
- Regarding the 9-hour journey that you mention, we are a little dismayed by what happened, and we are convinced that something was not done right. These are routes that we do a lot for many travelers, and that we have done ourselves, so they are not that many hours... From La Fortuna to Manuel Antonio is about 4h50 and we included the Google Maps link with each journey. Then it was 1h10 later to Manuel Antonio.

Congratulations on seeing the family of 9 whales, I am Tico and I have not had the opportunity to see so many, I am very happy for you that despite so many hours of travel you had these rewards.

-I am sorry about Manuel Antonio National Park, buying the ticket is very easy and it's actually cheaper if you do it on your own, however, I forgot to ask you if you’d like us to purchase it for you. It was not done basically so that travelers could better choose the entry time since this has to be chosen in advance.

Finally, I hope you liked the country very much and you had an unforgettable experience.

All the best,

Phil

Morocco - Great tour of Imperial Cities
Morocco | Jan 4 - Jan 11, 2023

MICHELLE
MICHELLE L.
Los Angeles, CA | Reviewed on Jan 13, 2023
We were two American women traveling through Morocco on a budget, but we felt like princesses thanks to our EXCEPTIONAL driver Rasheed, the gorgeous riads selected by the travel agency and the well-informed guides.
Hakim worked with me via email and Zoom, in English, to come up with our ideal itinerary. Not only did we see many historical sights, the guides taught us so much about the history, culture (past and present) and customs of Morocco. And, they were flexible if we wanted to stay a...
Read more

We were two American women traveling through Morocco on a budget, but we felt like princesses thanks to our EXCEPTIONAL driver Rasheed, the gorgeous riads selected by the travel agency and the well-informed guides.
Hakim worked with me via email and Zoom, in English, to come up with our ideal itinerary. Not only did we see many historical sights, the guides taught us so much about the history, culture (past and present) and customs of Morocco. And, they were flexible if we wanted to stay a little longer at once place or skip something.
If you go to the Roman Ruins, request the guide Hassan. In Meknes you want Mohamed and in Casablanca, request Mourad.
Many thanks to Hakim and KimKim for giving us a once in a life-time experience!!

Hotel Reviews
Riad El Yacout
Fès

In addition to the beauty of the place blowing us away, the staff were charming, funning and helpful. LOVED this riad!

Authenticity & Character
stunning
Location
Staff
Charming, funny, helpful
Cleanliness & Comfort
Riad Kniza
Marrakech
Authenticity & Character
The public spaces, roof top and rooms were all so lovely
Location
Rose petals and wonderful fragrance everywhere - a be
Staff
It appeared that the manager of this riad was a woman which was nice to see and several staff were very fluent with English
Cleanliness & Comfort
Rose petals and wonderful fragrance everywhere
Riad Cherifa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jan 16, 2023

Dear Michelle,

Thank you so much for taking the time to share with us your beautiful experience. in Morocco.

It was great to help and assist your great journey and It was a great honor to be your local specialist. I am very glad to hear that you enjoyed all of your services including your accommodations, guides, and driver.
Also, Thank you so much for your recommendations. It is very helpful for our future travelers.

Best,
Hakim

A well planned and thoroughly enjoyable trip to Italy
Italy | Oct 17 - Oct 25, 2022

A
Andrea C.
Boston, MA | Reviewed on Jan 13, 2023
This review is long overdue for our 10 day trip to Italy in October 2022. We had never used kimkim before, nor do we typically use travel agents , but we decided to give it a try and we are so glad we did! Our trip covered Tuscany and Cinque Terre, and we flew in and out of Rome. Maria Grazia was a delight to work with. She came up with an organized itinerary, and was receptive and accommodating to my modifications. She revised it three times, and we also had a zoom call during the planning... Read more

This review is long overdue for our 10 day trip to Italy in October 2022. We had never used kimkim before, nor do we typically use travel agents , but we decided to give it a try and we are so glad we did! Our trip covered Tuscany and Cinque Terre, and we flew in and out of Rome. Maria Grazia was a delight to work with. She came up with an organized itinerary, and was receptive and accommodating to my modifications. She revised it three times, and we also had a zoom call during the planning process. The hotels she chose were perfect - very boutique like, but not budget breaking. We stayed in hotels in Siena, San Gimignano, Monterosso and Rome. And the transportation from place to place was seamless - we had drivers, we rented a car for a portion, and we took the trains. Everything went smoothly. One of the highlights she organized for us was a private walking food tour of Siena and that was a treat. Our tour guide Anna was knowledgeable, fun and knew the authentic places to go. It was a well spent four hours.

I highly recommend kimkim, and in fact, we are working with them again for a trip to Croatia and I have referred the company to many friends.

Activity Review
“Taste Siena” Food Tour
“Taste Siena” Food Tour
Siena

Our guide Anna was just delightful. It was a relaxing and fun four hours. She really knows Siena and also had lots of recommendations for other places to take a day trip to in the area as well as shopping and restaurant tips. Her English was excellent and we just thoroughly enjoyed her knowledge of the city, its history and its food.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Jan 13, 2023

Dear Andrea,
We always enjoy hearing what our customers have to say and I'd like to thank you for your kind words. We really appreciate you taking the time out to share your experience with us.

We work hard to meet expectations like yours, and we’re happy to know that we hit the mark!

I wish you and your family all the best.

Warm regards,

Maria Grazia

An exceptional trip thank you Karim
Morocco | Jan 7 - Jan 13, 2023

Patrick
Patrick L.
Australia | Reviewed on Jan 13, 2023
We had an exceptional experience in Morocco with Kim Kim and original travels, the tour company in Morocco. Our driver Karim was excellent: Karim was great company for 7 days, full of interesting information especially about Berber culture and history. Karim knew all the interesting villages and side-excursions to take us on, completely flexible and helpful with changes - and a relaxing safe driver. Fantastic thank you Karim, Mohamed and Saïd. Read more

We had an exceptional experience in Morocco with Kim Kim and original travels, the tour company in Morocco. Our driver Karim was excellent: Karim was great company for 7 days, full of interesting information especially about Berber culture and history. Karim knew all the interesting villages and side-excursions to take us on, completely flexible and helpful with changes - and a relaxing safe driver. Fantastic thank you Karim, Mohamed and Saïd.

Hotel Review
Caravane
Ouarzazate

A beautifully appointed hotel with wonderful team of staff, excellent food and lovely rooftop terrace with views of Ait BenHaddin. Sunset behind the mosque which also provides morning alarm call. Hotel is out of town so there are no shops etc nearby (if you want that then better stay in town), this is a luxury oasis of calm and comfort to relax in.

Authenticity & Character
We’ll appointed in French local style
Location
Views of ait benhaddou
Staff
Cleanliness & Comfort
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jan 13, 2023

Hi Patrick,

Thanks for your 5-star review, it's highly appreciated.

We are so thrilled to learn that you had a great holiday in our fabulous country and you have enjoyed your trip to the fullest. Such compliments make our day and push us forward to keep providing our guests with top-notch services. I will pass on your positive feedback to our team and your driver Karim in particular.

Thanks again and looking forward to having you again in our country.

Best Wishes,
Mohamed

Sampling Norway
Norway | Dec 25 - Dec 31, 2022

L
Linda T.
Atlanta, GA | Reviewed on Jan 12, 2023
The reindeer sled experience with the Sami guide was amazing. We also enjoyed the cruise in Tromso even though the northern lights did not cooperate. The food on the cruise was delicious and the guides were knowledgeable. Read more

The reindeer sled experience with the Sami guide was amazing. We also enjoyed the cruise in Tromso even though the northern lights did not cooperate. The food on the cruise was delicious and the guides were knowledgeable.

Hotel Reviews
Hotel Norge by Scandic
Bergen

Rooms and bathroom were large and comfortable. Breakfast buffet had many delicious options and the dinner we had in the hotel restaurant was very nice. The location near the harbor, shops, funicular train and restaurants was great - we were able to walk everywhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bristol
Oslo

I would stay here again for sure - it is a beautiful hotel with friendly and helpful staff. The location is great and we were able to walk to the Winter Wonderland one afternoon and to a movie theater one evening. It is also convenient to picking up the tram. The afternoon tea is first rate and their breakfast buffet was the best one we experienced. The rooms were perfectly appointed and the beds were super comfortable.

Authenticity & Character
Beautiful old building and very warm and cozy
Location
Staff
Cleanliness & Comfort
Radisson Blu Hotel
Tromsø

Very nice location in Tromso - walking distance to shops and restaurants, and the airport express bus has a stop across the street. Many of the tour groups pick up there.

Authenticity & Character
It is not charming because it is a newer hotel but it was nice.
Location
close to airport and shops and restaurants
Staff
Friendly and helpful in both the restaurant and front desk.
Cleanliness & Comfort
The hotel was very clean but the rooms were hot and adjusting the thermostat did not help. We had to open a window to cool it down. Breakfast had many choices and was delicious.
Activity Reviews
Northern Lights Chase
Northern Lights Chase
Tromsø

While our guide was tenacious in trying to find the lights, nature did not cooperate. Still, it was a nice experience and we did get a photo with a glimmer of the lights.

Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Sledding & Sami Culture
Reindeer Sledding & Sami Culture
Tromsø

We loved the reindeer sled ride in the beautiful snow but hearing our Sami guide talk about her life and her reindeer was the best. We learned much about the Samis and the reindeer stew and other snacks, along with hot coffee and tea, was much appreciated after being outside for a while.

Quality of Experience
Guides, Drivers and Staff
Transport
Very nice bus transportation
Aurora Dinner Cruise
Aurora Dinner Cruise
Tromsø

Even though we did not see the northern lights due to clouds, we really enjoyed the experience. The boat was very nice and comfortable. The guides were knowledgeable and the three-course meal with glass of champagne was delicious. They also offered a bar with drinks for purchase.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alverstraumen winter cruise
Alverstraumen winter cruise
Bergen

The cruise itself was nice but the weather was not pleasant. This would be a wonderful cruise in warmer months. We met some nice people from other places and enjoyed speaking with them.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Jan 12, 2023

Hi Linda!

Great to hear that you liked your winter holiday trip to Norway. Unfortunate, that the aurora didn't show up on the cruise, but great that you had an amazing time in the North nevertheless.

Wishing you all the best,
Krista

Honeymoon trip to South Africa
South Africa | Dec 29 - Jan 7, 2023

C
Conor W.
Leesburg, VA | Reviewed on Jan 12, 2023
Lucy was an incredible travel planner. We worked with her for over a year planning our honeymoon to South Africa. She was very supportive, responsive, and flexible with us throughout the entire process. Our in-country guide Craig Taljaardt from Capey Tours took our trip to a whole new level with his expert knowledge of the country and his over the top kindness to us. We spent a lot of time with Craig and his wife, Michelle, and they both were a pleasure. The highlights of our trip... Read more

Lucy was an incredible travel planner. We worked with her for over a year planning our honeymoon to South Africa. She was very supportive, responsive, and flexible with us throughout the entire process.

Our in-country guide Craig Taljaardt from Capey Tours took our trip to a whole new level with his expert knowledge of the country and his over the top kindness to us. We spent a lot of time with Craig and his wife, Michelle, and they both were a pleasure.

The highlights of our trip included a safari experience at the Kuzuko Lodge, Table Mountain in Cape Town, great white shark diving in Mossel Bay, kayaking in the Tsitsikamma National Park, and staying at La Terra de Luc in Franschhoek.

We would recommend kimkim and Capey Tours to anyone!

Hotel Review
Old Foundry Hotel
Cape Town
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jan 15, 2023

Wow Conor and Carly
Thank you so much for the beautiful review! I am just so pleased to hear you had an incredible honeymoon! It gives me a happy heart knowing that you now have memories you will cherish for a life time ❤️
Take care
Lucy

Yuliana was terrific! Highly recommend her.
Costa Rica | Jan 1 - Jan 11, 2023

Joy
Joy E.
Kirkwood, MO | Reviewed on Jan 12, 2023
Yuliana was terrific! Highly recommend her. She pays great attention to detail and returns emails and phone calls promptly. A+ service. Read more

Yuliana was terrific! Highly recommend her. She pays great attention to detail and returns emails and phone calls promptly. A+ service.

Hotel Review
Tamarindo Diria Beach Resort
Tamarindo

Absolutely gorgeous hotel and absolutely gorgeous view of the ocean. Doesn’t get any better. Yes exceeded all expectations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 31, 2023

Hello Joy,
I hope you are well.

I am so happy you had a great time here.
It was my pleasure to assist you during this planning.

I hope you could visit Costa Rica in the future and could explore different destinations.

Best,
Yuliana

We love Norway!
Norway | Dec 26 - Jan 4, 2023

James
James L.
Nicetown-Tioga, PA | Reviewed on Jan 12, 2023
We thoroughly enjoyed ourselves. The dogsledding was a highlight of our trip. The Ice Hotel was a low point and I would not recommend it. The arrangements for getting from place to place were good with one exception. When we got off the ferry from Tromso to Svolvaer, no taxis were available and we had to walk with 4 suitcases over a mile in the snow to our hotel. To make matters worse, no directions to the hotel were provided. That should be easily fixed. With the exception of the... Read more

We thoroughly enjoyed ourselves. The dogsledding was a highlight of our trip. The Ice Hotel was a low point and I would not recommend it. The arrangements for getting from place to place were good with one exception. When we got off the ferry from Tromso to Svolvaer, no taxis were available and we had to walk with 4 suitcases over a mile in the snow to our hotel. To make matters worse, no directions to the hotel were provided. That should be easily fixed.

With the exception of the Ice Hotel, accommodations were good. The Amerikalinjen in Oslo was a first class hotel which I would recommend if an extended stay in Oslo were being planned.

Our local specialist, Julia, was very knowledgeable, responsive to our in-trip inquiries and willing to make adjustments to the planned agenda.

Adjusting to the darkness was difficult but definitely outweighed by the delightful Norwegian people, almost all of whom spoke fluent English and were very helpful with directions. The Northern Lights were elusive but we did see them on more than one occasion. Just do not expect multiple dancing colors. You are far more likely to see streaks of green.

Hotel Review
Clarion Hotel the Edge
Tromsø

Good location. Good lobby bar. Decent breakfast buffet. Adequate accommodations. Friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Jan 13, 2023

Hi James, thanks a lot for giving us your feedback that is highly appreciated!
I am glad that you overall enjoyed the time in Norway, you had to wait long for this trip!

I wish you and the rest all the best!
Julia

Blown Away by Costa Rica
Costa Rica | Dec 29 - Jan 5, 2023

Artem
Artem Y.
Longmont, CO | Reviewed on Jan 12, 2023
Overall, I was completely blown away by my family's trip to Costa Rica. I expected to see natural beauty and warm weather but the hospitality of the locals is why I’ll be coming back. Two examples. On our drive to Monteverde we got a bit lost and were trying to make a U-turn on a narrow, difficult part of road. A random guy riding past on his dirt bike stopped, got off his bike, paused incoming traffic, and helped guide us through the turn. Roads in Costa Rica were pretty terrible outside... Read more

Overall, I was completely blown away by my family's trip to Costa Rica. I expected to see natural beauty and warm weather but the hospitality of the locals is why I’ll be coming back.

Two examples. On our drive to Monteverde we got a bit lost and were trying to make a U-turn on a narrow, difficult part of road. A random guy riding past on his dirt bike stopped, got off his bike, paused incoming traffic, and helped guide us through the turn. Roads in Costa Rica were pretty terrible outside of San Jose but it’s not really a big deal. Drive with a puravida mindset and you’ll be perfectly fine. On another occasion, we stayed at Hotel Koora at Monteverde. The staff gave my 5 year old a really cool wooden Coati toy. They also loaded us up a bag of water and snacks after learning we were heading out on a road trip to Manuel Antonio. Amazing.

The food was incredible. Nothing fancy but everything is fresh and a lot of attention is paid to preparation regardless of where you eat from Soda’s to the 4 star hotels.

I traveled with my five year old. He loved the trip and especially any component with a beach or pool. The guided nature hikes are a bit tough on kids. Really cool when they get to see things but it can be hard for them to spot things in the dense jungle. For kids especially I recommend the night nature tours. We used ​​Sukia in Manuel Antonio and they were terrific. Kids love holding the spotlight and trying to find eyes in the dark.

I got the impression that Costa Rica has a very complicated economy... with a large social/word of mouth culture. I wouldn't recommend doing stuff without e.g. a professional tour guide. Socio, our guide with Endemic Birds, was incredibly knowledgeable and great at trying to keep the kids entertained.

Brian with Serendipity Adventures did an amazing job with getting our itinerary setup. Everything flowed seamlessly. Hotels exceeded expectations.

Hotel Review
Koora Hotel at Monteverde
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 12, 2023

Thank you for your valuable feedback, Artem!

We are thrilled that your personalized travel plan has been a great experience for you and your family. We take great pride in our work, and our sincerest hope is that it helps each one of our clients accomplish their goals about the trip. Your feedback has demonstrated that it does, and we appreciate you letting us know.

I will be happy to assist you if you like to plan a second visit to our small but beautiful country :)

Pura Vida,
Bryan Leon,
Serendipity Adventures, Costa Rica

Thailand Honeymoon!
Thailand | Dec 18 - Dec 28, 2022

Kelsey
Kelsey S.
Lindenwold, NJ | Reviewed on Jan 12, 2023
Thailand was absolutely the highlight of our multi-country honeymoon experience. Every single day was unforgettable. The elephant sanctuary in Krabi is something I relive every day and need to go back to someday!! Railay Beach is absolutely breathtaking. It was such a cool experience riding up on the longtail boat! The Phi Phi Islands live up their expectation. And Patong was so much fun. Bangkok was a great way to end it! Seriously, best trip ever!!! Read more

Thailand was absolutely the highlight of our multi-country honeymoon experience. Every single day was unforgettable. The elephant sanctuary in Krabi is something I relive every day and need to go back to someday!! Railay Beach is absolutely breathtaking. It was such a cool experience riding up on the longtail boat! The Phi Phi Islands live up their expectation. And Patong was so much fun. Bangkok was a great way to end it! Seriously, best trip ever!!!

Hotel Reviews
Twin Lotus Resort and Spa
Ko Lanta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Century Park Hotel
Makkasan, Ratchathewi, Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bhu Nga Thani Resort
Krabi

This hotel was everything. At first, after you ride up on the long tail boat, you don't know what to expect. But once you spend time on Railay, it exceeds expectations. It was a highlight of my trip. The surrounding areas and beaches are just incredible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Phuket Resort
Patong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bangkok bike tour 5 hours - Joint in tour
Bangkok bike tour 5 hours - Joint in tour
Bangkok

Great way to see parts of the city you would have never otherwise explored! And the boat rides were an added bonus!

Quality of Experience
Guides, Drivers and Staff
Transport
Speedboat Day Trip to the Phi Phi Islands
Speedboat Day Trip to the Phi Phi Islands
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phuket - Phang Nga Bay round trip with Jame Bond Island
Phuket - Phang Nga Bay round trip with Jame Bond Island
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day 4 Islands  Tour by speed boat - Join in tour
Full-Day 4 Islands Tour by speed boat - Join in tour
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ao Nang Elephant Sanctuary Half-Day Tour
Ao Nang Elephant Sanctuary Half-Day Tour
Thailand

I will never forget this day for the rest of my life. The elephants are so warm and friendly. I just wanted to play with them all day. The mud bath is so fun! I cannot believe we got to bathe them. Best day ever!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Temple City, Grand Palace & Klong Tour
Full Day Temple City, Grand Palace & Klong Tour
Bangkok

Our guide, Tanny, was the best!!!! We loved her. She is so knowledgeable, fun, and the best person. She made the tour!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 13, 2023

Hi Kelsey,
Thank you so much for the lovely review! I am so pleased to hear you had an incredible honeymoon! It gives me a happy heart knowing that you now have great memories you will cherish for a life time

Cambodia Honeymoon
Cambodia | Dec 14 - Dec 18, 2022

Kelsey
Kelsey S.
Lindenwold, NJ | Reviewed on Jan 12, 2023
Siem Reap was incredible! Angkor Wat is simply breathtaking. The mountain bike tour through the temple complex is the way to go. And sunrise is definitely worth the early wake-up call! Our tour guide for the week, Bun, was super friendly and knowledgeable. We really enjoyed him. And the hotel was beautiful! Read more

Siem Reap was incredible! Angkor Wat is simply breathtaking. The mountain bike tour through the temple complex is the way to go. And sunrise is definitely worth the early wake-up call! Our tour guide for the week, Bun, was super friendly and knowledgeable. We really enjoyed him. And the hotel was beautiful!

Hotel Review
The Aviary Hotel
Siem Reap

Gorgeous grounds and beautiful pool. Our room was huge! Staff was super friendly. Also great location. Perfect stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cycling the back roads of Angkor (full day)
Cycling the back roads of Angkor (full day)
Siem Reap

Biking the temple complex is definitely the way to go!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Honeymoon Surprise, courtesy of kimkim
Honeymoon Surprise, courtesy of kimkim
Siem Reap

Thank you so much for the incredible dinner!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise (and return to hotel for breakfast)
Sunrise (and return to hotel for breakfast)
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
 Half day cookery class
Half day cookery class
Siem Reap

The chef and his restaurant were incredible. This was a highlight of Siem Reap for sure!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Apopo Landmine detecting rats
Apopo Landmine detecting rats
Siem Reap

Great learning experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Phare, the Cambodian Circus (Seat B - open seating in the rear half of the middle seating area)
Phare, the Cambodian Circus (Seat B - open seating in the rear half of the middle seating area)
Siem Reap

The show and performers were super funny and friendly! Great show.

Quality of Experience
Guides, Drivers and Staff
Transport
Trekking at Phnom Kulen
Trekking at Phnom Kulen
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Jan 13, 2023

Hi Kelsey,
Thanks for the glowing review! It was great to meet you and Jon during the honeymoon trip.
Lovely to hear all went so well and you appreciated the guide, hotel, biking through the Angkor complex etc etc! Keep up the beautiful Instagram work which I enjoyed watching. Not just Cambodia, but also Vietnam and Thailand!
Hope you can make it back one day and show you more of Cambodia.
Steve.

Indonesian Honeymoon!
Indonesia | Dec 28 - Jan 4, 2023

Kelsey
Kelsey S.
Lindenwold, NJ | Reviewed on Jan 12, 2023
My husband had the most amazing time in Indonesia. We got to go on so many different adventures! I will never forget the Ijen Volcano hike to the elusive blue flame. And our boat cruise around Komoda National Park to see Komodo dragons was unforgettable! We seriously did things that most people never even dream of.... And our tour guides, as always, were fabulous! Read more

My husband had the most amazing time in Indonesia. We got to go on so many different adventures! I will never forget the Ijen Volcano hike to the elusive blue flame. And our boat cruise around Komoda National Park to see Komodo dragons was unforgettable! We seriously did things that most people never even dream of.... And our tour guides, as always, were fabulous!

Hotel Reviews
Plataran Bromo
Wonokitri

Absolutely incredible hotel and ride to the top of the mountain. I'll never forget our breakfast above the clouds. The views were insane. I wish we had more time there!

Authenticity & Character
Location
You can't even begin to realize where you're going until you get there!
Staff
Cleanliness & Comfort
Ijen Resort and Villas
Banyuwangi

Incredible hotel and incredible views. Staff and food was amazing. I wish we had more time there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wapa di Ume Ubud
Ubud, Gianyar, Bali

We had the best NYE here! The NYE party at the hotel was so fun and so authentic. And we even had our own private pool in our villa. The resort grounds are to die for. Staff was amazing. Get the bubur ayam for breakfast! Best stay ever!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Private cruise trip in Komodo National Park
Labuan Bajo, Indonesia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gending Kedis
Jimbaran

Gorgeous resort. We had a two-story villa with a private pool! I wish we had more time there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Mount Bromo
Explore Mount Bromo
Mount Bromo, East Java
Quality of Experience
Guides, Drivers and Staff
Transport
Hike to the Top of Mount Ijen Volcano
Hike to the Top of Mount Ijen Volcano
Ijen, East Java

Nothing like I anticipated but worth every moment!

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Ubud
Transfer to Ubud
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Liveaboard Cruise: Discover Flores & Komodo
Liveaboard Cruise: Discover Flores & Komodo
Komodo Island
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Liveaboard Cruise: Komodo dragons, beaches, snorkelling and manta rays
Liveaboard Cruise: Komodo dragons, beaches, snorkelling and manta rays
Komodo Island

The park is incredibly beautiful! Snorkeling was awesome.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Liveaboard Cruise - Departure Day
Liveaboard Cruise - Departure Day
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Jan 28, 2023

Hi Kelsey,

Thank you for your feedback; we are glad that you enjoyed your trip and had a wonderful time!
It was a pleasure to prepare the trip with you both!

We hope to see you back in Indonesia soon!

PS: The crew from Flores sends you all the best!

Best wishes,
Marc

if you want to go to Bhutan, do it with Vishal!
Bhutan | Jan 6 - Jan 11, 2023

E
Eva W.
Manhattan, NY | Reviewed on Jan 12, 2023
Vishal was very knowledgable about Bhutan and helped me craft the ideal itinerary that balanced a lot of hikes, cultural sites, and relaxation. He was very flexible when we wanted to book our own hotels and helped to give advice and guidance on the best places to stay. Tek, our tour guide, was fantastic and really helped us understand Bhutan culturally and was extremely knowledgable about the flora/fauna, animals, and natural landscape of Bhutan. Sonam, our driver, was a great and we felt... Read more

Vishal was very knowledgable about Bhutan and helped me craft the ideal itinerary that balanced a lot of hikes, cultural sites, and relaxation. He was very flexible when we wanted to book our own hotels and helped to give advice and guidance on the best places to stay. Tek, our tour guide, was fantastic and really helped us understand Bhutan culturally and was extremely knowledgable about the flora/fauna, animals, and natural landscape of Bhutan. Sonam, our driver, was a great and we felt very safe with him. Overall, we had a great time and would highly recommend doing your trip to Bhutan with this crew!

Activity Reviews
Hike to Tigers-nest Monastery
Hike to Tigers-nest Monastery
Paro

it's a bit of a touch hike but so worth it!

Wangditse Lhakhang Hike
Wangditse Lhakhang Hike
Thimphu

beautiful hike starting at the Dochula Pass with huge payoff at the end. a bit slippery/icy during the winter months, but still totally do-able if you be careful

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vishal Pradhan
Vishal
Vishal Pradhan
Local specialist in Paro, Bhutan | Replied on Jan 15, 2023

Dear Eva,

Thank you for much for the kind words.
I thoroughly enjoyed organizing this trip and I shall share this kind words with Tek and Sonam,
Thank you for your patronage and i shall hope that Bhutan will inspire and beckon you to come back again.

With best regards Vishal

Visit to Vietnam
Vietnam | Dec 31 - Jan 10, 2023

Nani
Nani L.
San Jose, CA | Reviewed on Jan 12, 2023
We really enjoyed the trip and wish could stay longer to see more of the beautiful place. We love the places we visited, the foods, the hotel and the guides. The guides ( Tu in Hanoi, Mr. Dzung in Hue And Hoi An, Mr. Minh in Hoi An, And Tony in HCMC were all very knowledgeable of the history of the places we visited. We learned so much about Vietnam and the culture.
Mr. Nguyen, our driver in Hue And Hoi An
Was very nice and helpful.
Hanoi is very nice city, clean with a lot of... Read more

We really enjoyed the trip and wish could stay longer to see more of the beautiful place. We love the places we visited, the foods, the hotel and the guides. The guides ( Tu in Hanoi, Mr. Dzung in Hue And Hoi An, Mr. Minh in Hoi An, And Tony in HCMC were all very knowledgeable of the history of the places we visited. We learned so much about Vietnam and the culture.
Mr. Nguyen, our driver in Hue And Hoi An
Was very nice and helpful.

Hanoi is very nice city, clean with a lot of lakes and beautiful flowers.
Halong Bay is very beautiful, we couldn’t get enough of the scenery. Hoi An is a very nice city, and peaceful , we love our bike ride through the rice padi field , visiting organic Farm and had Bamboo boat ride along the water coconut tree.
Mekong Delta is another experience, we love the bike ride in the Village, seeing all kind fruit trees, visiting local local people making hand craft from water Hyacinth and Banana midrib. Then listen to the Vietnamese song. We love our Bamboo boat ride along the Creek.

I think overall Vietnam is very beautiful Country.

Dat did a very good job in combining sightseeing, history and eco tour. He was always standby and always there to help us with any questions we had. He made sure everything went smoothly and made sure we enjoyed our stay. He always checked on us to see if everything went well.

We highly recommend Realistic Asia , especially Dat as the Travel Specialist, who designed our trip.

We will sure come back to see more places in Vietnam and will asked Dat to design our trip again.

Cảm ơn Dat! Hẹn gặp lại

Hotel Reviews
Dal Vostro Hotel & Spa
Hanoi

Good breakfast And friendly staffs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Halong Aquamarine Cruise
Ha Long

The door to the Balcony needs to be repaired , it has big gap.

Location
Staff
The staffs in the dining room were friendly
Cleanliness & Comfort
ÊMM Hotel Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phu Thinh Boutique Hotel & Spa

Very nice room , but breakfast wasn’t that good. Shuttle bus needs to have longer hours.

Authenticity & Character
Location
Can walk to Old Town
Staff
Cleanliness & Comfort
Bed is very comfortable and spacious
Êmm Hotel Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mekong Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Hanoi

Loves the lakes and the Museum of Etnicity

Quality of Experience
Food
Guides, Drivers and Staff
Tu is very friendly, fun and knowledgeable
Transport
Hanoi - Halong Bay (Aquamarine Cruise)
Hanoi - Halong Bay (Aquamarine Cruise)
Ha Long Bay

Beautiful scenery. Shuttle from Halong Bay back to the hotel was not on time. The driver came very late.

Quality of Experience
Food
The egg coffee was very good
Guides, Drivers and Staff
The manager and the tour operator was lack of Information . They couldn’t give answer on the problem that we had. The tour operator wasn’t very knowledgable giving explanation on Hang Sung Sot cave. The Kitchen staffs were friendly.
Transport
The driver came very late to take us back to the hotel. We had plane to catch and have to ask the travel specialist to solve the problem.
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue
Quality of Experience
K
Food
It’s home cooking meal, delicious
Guides, Drivers and Staff
Mr. Dzung is very informative And knowledgeable . We learned a lot from him. Mr. Nguyen, the driver is very nice and helpful.
Transport
Hoi An Walking Tour
Hoi An Walking Tour
Hoi An
Quality of Experience
Guides, Drivers and Staff
Cam Thanh Fishing Village Tour & Basket Boat Ride
Cam Thanh Fishing Village Tour & Basket Boat Ride
Hoi An

Love the bike ride , visit to Oganic farm and the Bamboo boat ride.

Quality of Experience
Food
Love the Banana flower dish and the Phuong Bahn mi
Guides, Drivers and Staff
Mr. Minh is very easy going and fun.
Ho Chi Minh City Highlights
Ho Chi Minh City Highlights
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Tony is very knowledgeable and informative. We learned a lot about the History of HCMC.
Transport
Ho Chi Minh City - Mekong Lodge
Ho Chi Minh City - Mekong Lodge
Cai Be

Love the bike ride through the Village . Learned about the local hand craft and saw a lot of fruit trees.

Quality of Experience
Food
Love the fish and the Banana flower dish
Guides, Drivers and Staff
Tony Will make sure we learned about life in Mekong Delta. He is very knowlageable about life in Mekong Delta
Transport
Continue Mekong Lodge - Ho Chi Minh City
Continue Mekong Lodge - Ho Chi Minh City
Cai Be

Love the ride on Bamboo boat along the Creek, Listening to traditional music. Learn about the making of rice paper, rice pop , Banana candy and tried honey tea

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jan 30, 2023

Dear Nani,
Thank you so much for such a detailed review! I am delighted to hear that you have enjoyed your trip to Vietnam. Your feedback will give us more detail to improve our service in the future. I hope to see you again on your next holiday in South-East Asia!
Wish you all the best and hope to welcome you again in the future!
Dat

This was a trip of a lifetime for my husband ...
New Zealand | Dec 14 - Jan 5, 2023

Caley
Caley V.
Denver, CO | Reviewed on Jan 12, 2023

This was a trip of a lifetime for my husband and I. Sabina developed the most action-packed 23 days in New Zealand's south island. We did all of the helicopter items, mountain biking, hiking, canyoning, jet boating, kayaking, and stargazing. Our cups were full by the end of the trip. In fact we didn't want to leave!

Local specialist: Sabina Din
Sabina
Sabina Din
Local specialist in Wanaka | Replied on Jan 13, 2023

Thanks for the lovely reply, I'm so glad you and your husband had the best time here! :D

Top notch!
India | Jan 1 - Jan 5, 2023

S
Sara B.
Shaw, DC | Reviewed on Jan 12, 2023
Trip organize Ravi and trip liason Ajay were top notch! They made our trip extremely memorable and perfect in every way. Can’t recommend KimKim and Active India enough. Read more

Trip organize Ravi and trip liason Ajay were top notch! They made our trip extremely memorable and perfect in every way. Can’t recommend KimKim and Active India enough.

Hotel Review
The Oberoi Delhi

The best hotel I’ve ever been to

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jan 12, 2023

Dear Sara,
Greetings and good wishes !!
Thank you so much for taking the time to provide feedback. Your feedback is greatly valued and important to us. We appreciate your kind and encouraging words. It would be a privilege for us to design and serve your India trip.
Kind regards,
Ravi

Amazing and memorable trip to Morocco
Morocco | Dec 26 - Jan 8, 2023

Janet
Janet K.
Saint Helen, MI | Reviewed on Jan 11, 2023
Our trip was unforgettable!
From the very beginning we were met by our driver (Mohammed) at the airport in Casablanca. Automatically he made us feel welcome and comfortable by his beautiful smile and pleasant demeanor. He was our driver throughout our entire 11 day vacation. He was interesting and patient and an expert driver.
Hakim provided us with the most amazing places to stay as well as provide smart and informative guides when taking a tour of markets, medinas, Mosques or famous...
Read more

Our trip was unforgettable!
From the very beginning we were met by our driver (Mohammed) at the airport in Casablanca. Automatically he made us feel welcome and comfortable by his beautiful smile and pleasant demeanor. He was our driver throughout our entire 11 day vacation. He was interesting and patient and an expert driver.
Hakim provided us with the most amazing places to stay as well as provide smart and informative guides when taking a tour of markets, medinas, Mosques or famous sites.
I can’t think of any way we could have been accommodated any better.
Superior service and attention was given to us at all times.
I would highly recommend Hakim with the Kimkim Travel team.
I can’t say enough… it was the best!!

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jan 12, 2023

Dear Janet,

Thank you so much for your generous feedback.

I am very glad and honored to be part of your great trip to Morocco. I am also glad to hear that the trip as well as the rest of the services met your expectations and you had a memorable journey with our team.

I would also like to thank you for your reactivity and smooth communication throughout all the steps of the planning.
It was a pleasure to be your local specialist and I hope to hear back from you one day!

Best,
Hakim

The trip overall was fantastic!
Morocco | Dec 25 - Jan 3, 2023

A
Aarti J.
Round Lake, IL | Reviewed on Jan 11, 2023
The trip overall was fantastic! Firstly, our guide Ibrahim was very accommodating - he made a special effort to find our group vegetarian food for all meals. He was very skilled at working with the locals at each location to make sure we were taken care of. In addition, our transportation between locations was very comfortable. The vans we used had wifi and were just generally comfortable to travel in.
Secondly, the activities were engaging and fun. In particular, our group loved the...
Read more

The trip overall was fantastic! Firstly, our guide Ibrahim was very accommodating - he made a special effort to find our group vegetarian food for all meals. He was very skilled at working with the locals at each location to make sure we were taken care of. In addition, our transportation between locations was very comfortable. The vans we used had wifi and were just generally comfortable to travel in.
Secondly, the activities were engaging and fun. In particular, our group loved the glamping experience in The Sahara. The camel ride up the dunes to watch the sunset as well as the ATV excursion to the hotel for breakfast the next morning were exhilarating and well planned.
Finally, our lodging was mostly comfortable. We had less than ideal lodging at Ouarzazate, but other than that, the hotels we stayed at in our other locations were nice, comfortable, and had great facilities.
Overall, Megan did an amazing job planning the trip. Everything was well thought out, our excursions/activities were entertaining, and she did a great job accommodating us.

Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Jan 30, 2023

Hi Aarti,

Thank you so much! I especially like hearing that our staff on the ground is doing well. I am sorry that Ouarzazate is not quite up to snuff, but I'm afraid that city is so limited. However, I'm glad the rest was able to make up for it!

Best,
Megan

Morocco 2022
Morocco | Dec 23 - Dec 29, 2022

Ravi
Ravi P.
Lansdale, PA | Reviewed on Jan 11, 2023
We were a group of 14 (4 families) traveling from Philadelphia to Morocco on a 7 day trip. Sharon was a our KimKim specialist designed the itinerary and made necessary arrangements for travel, stay and tour guides at all the locations we visited in Morocco.
Our experience has been one of the best! It was our first visit to the African continent and to a culture that is very different from the Eastern (India) or Western (US) culture.
Morocco is one of the cleanest countries that I have...
Read more

We were a group of 14 (4 families) traveling from Philadelphia to Morocco on a 7 day trip. Sharon was a our KimKim specialist designed the itinerary and made necessary arrangements for travel, stay and tour guides at all the locations we visited in Morocco.
Our experience has been one of the best! It was our first visit to the African continent and to a culture that is very different from the Eastern (India) or Western (US) culture.
Morocco is one of the cleanest countries that I have been to. Every city street we visited is kept very clean! Kudos!

Here is a a list of our memorable experiences:
-Fes - Belly dance in a local restaurant. Make sure you make your dinner reservations well in advance. Between the wine, music and dance you will truly enjoy the experience.
Soak up the sun and try ALL the local food (with bottled water). I was interested to try camel meat but to my surprise it was hard to find a dish made of camel meat in local restaurants.
-Merzouga - The camel ride to the desert camp and ATV ride back is an awesome experience. Watching the sunrise from top a high sand dune is memorable.
-Boumalne Dades - Do not miss the view of the Jorge! Whew - breathtaking! Walking in the valley and being with nature (for a little while) and meeting the locals (Amazigh, also called as Berbers but please use Amazigh to refer to them).
Marrakesh - The market square has so much to see, eat and witness, your senses are going to get pounded. Pace yourself and enjoy everything, one at a a time.
We had teens traveling with us and never felt unsafe in Morocco. Well, they went to a nightclub in Marrakesh and returned at 3am in cab by themselves, if that isn't safe enough, what is!

Shoutout to Mohammed (tour guide), Ahmed (driver), Hassan (Guides), Sharon and KimKim!

Highly recommend KimKim and Morocco for a very diverse experience!

Activity Reviews
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
ATV Quad Tour of the Desert
ATV Quad Tour of the Desert
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Jan 21, 2023
Hi Ravi, Thanks so much for taking the time to write us all such a wonderful review! We are thrilled to hear that you had an amazing experience in Morocco! So sorry for not getting to meet you in person as you came through the Valley of Roses - we had some guests at our home that day and it was difficult to get away. Sorry you didn't get to try to camel meat - since camels are very valuable animals they actually don't eat them a lot and it is considered a delicacy in Morocco. So, I guess... Read more

Hi Ravi,

Thanks so much for taking the time to write us all such a wonderful review! We are thrilled to hear that you had an amazing experience in Morocco! So sorry for not getting to meet you in person as you came through the Valley of Roses - we had some guests at our home that day and it was difficult to get away. Sorry you didn't get to try to camel meat - since camels are very valuable animals they actually don't eat them a lot and it is considered a delicacy in Morocco. So, I guess you'll just have to come back for that - and next time you will need to spend some more time in the Dades Valley and really absorb the Moroccan Amazigh culture and hospitality!

Thanks again for the review and for trusting us with your (big) family holiday!
Take care and keep in touch!
Sharon, Mohammed, and the rest of the Morocco Immersion family