Kimkim Trip Reviews

James did a great job creating a trip exactly to our specifications! All of the guides were so informative, professional and fun! Our hotels were gorgeous and we saw so many highlights of each area. All the stress of planing was handled by the team and it was wonderful! Thank you!

We started out in London and Paris for 8 days and then flew to Rome. The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle. We spent a day in Rome and did a private tour of the Vatican with a friend who works there. The next morning we were off to Positano. Danielle picked us up at the hotel in Rome with our driver and made sure we made our train. In Naples another local coordinator met us on our arrival to bring us to our driver, Luigi, who took us to Positano. The following day we did a private boat tour of Capris and Anna Capris, which included a visit to the blue grotto, really a must see if you are going to Capri. We enjoyed a wine tasting and lunch and visiting the city of Rovillo and Amalfi and was guided by our driver, Carmine, who regaled us with stories about life growing up in Amalfi. The coastline is beautiful but the road to get there is not for the feint of heart! From Positano we returned to Naples and headed to Assisi. We had a great walking tour of the city and stayed in a special place called Nun, which was a convent converted to a hotel/spa. The spa jacuzzi was amazing and the hotel had just 18 rooms. Assisi was very interesting and a fantastic addition to our trip. We went to to Sienna and Florence, where we had a 5 hour Italian cooking class. Another great experience.

All in all we had a great tour of Italy and we are thankful to Kim Kim and all the guides and drivers who made this a trip of a lifetime!!

Alfonso was incredibly helpful to us as we went along. We’re an older couple who needed a little guidance from time to time and he was always available to give us answers. He was responsive to our pace as well as our interests. And he was so nice about requests that were impulsive on our part, nicely flexible. We learned he is also a wonderful guide for hiking and outdoor activities. He’s a great asset to your organization.

Activity Reviews

Gastronomic club experience

San Sebastián

Great fun to explore the market and then prepare the meal. It was a great change of pace after all the educational activities.

Quality of Experience

Guides, Drivers and Staff

Punctuality, depth of knowledge

Transport

Punctuality

Premium winery tasting visit

Laguardia

Fabulous food at the restaurant, amazing facility. It’s an interesting contrast to the usual winery setup

Quality of Experience

The whole visit

Guides, Drivers and Staff

Knowledge imparted

Transport

Didn’t apply

Sunset Sailing in Barcelona

Barcelona

Lovely change of pace. A bit crowded

Private Extended Visit to Sagrada Família

Barcelona

Fabulous building, but large tour group. Well handled considering the crowds. Loved learning some of the ideas behind the building. Most impressive!

Private Gothic Quarter Walk

Barcelona

Guide seemed a bit low-key. We saw interesting historic relics, chanced upon a group doing human pyramids.

Private Prado Museum Visit with an Art Historian

Madrid

Excellent guide —an architect and artist

Gary was very helpful to us during the trip

Hotel Reviews

Mantra Lorne

Lorne

The first room shown was very smelly/musty and we were moved to a newer room

Authenticity & Character

Location

close to restaurants/shops

Staff

D'Altons Resort

Halls Gap

It was nice sitting on the front porch and watching the kangaroos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pan Pacific

Melbourne

One of the best hotels we have stayed at!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Drop Off Your Rental Car in the City

Australia

Difficult to find drop off location

Quality of Experience

Guides, Drivers and Staff

Transport

We were finally able to take our long-delayed trip (due to COVID) and we're very happy with every aspect of the trip. Karin was extremely responsive and took the time to explain everything thoroughly. The excursions were all top notch and we were pleased that most of them were private. The guides were excellent and very friendly. We hiked in the Tramuntana mountains with Nina, did e-cycling in Ibiza with Heather and had tours of Palma and old Ibiza. The hotels were also excellent. Due to hotel renovations, Karin had to find us a new hotel in Ibiza and we're very happy with the hotel that she rebooked us into. The Balearic islands are truly incredible and the trip had the right amount of free time built in to allow us to fully explore them.

Hotel Review

Finca sa Cova d'en Borino

Campos

A nice hotel in a rural setting. The kitchenette enabled us to make our breakfasts and couple of dinners at the hotel. Includes a nice pool and some farm animals (ponies and chickens).

Authenticity & Character

The room was comfortable and the building had the character of a very old castle.

Location

A little hard to access due to very narrow and rather rough roads.

Staff

Cleanliness & Comfort

Activity Review

Privately Guided Visit of Palma de Mallorca

Mallorca

Andres did a great job adapting the tour to what we were looking for and was very friendly. He even produced an iPad with drawings and maps of the cathedral!

Quality of Experience

Guides, Drivers and Staff

Andres was friendly and patient.

First of all I need to start by saying this whole trip exceeded our expectations. Rebecca was always there to help with questions or concerns and always came through with a solution. There were absolutely no hiccups in this trip plan on Rebecca’s side.
We had some unexpected weather and some of the plans had to be tweaked .
From the first Pickup when we landed to the hotel transfers to the tour transfers, they all were timely and efficient it was pretty amazing.
There was even a welcoming lady Katerina who brought us a special gift and took us to answer any questions we might have.
All the tour specialists were amazing!!
Theodore in Athens was so kind and welcoming, happy and knowledgeable, we had good food drinks and fun. Off to Crete.
George at Knossos was very good at explaining all the information at the archeological site on a level we could understand . Our driver for the day Yiannis was more than just a driver we stopped for coffee and snacks there was never any pressure. He explained a lot about the Island while he drove.
Wine tasting with Eva was so fun. This girl was a breath of fresh air!! We really connected with her and had a blast.
Yiannis took us on a road trip to the mountains and to a little village to taste some amazing food from the region. We really appreciated how slow he drove and would stop to show us things it was very relaxing. Again very kind and down to earth young man.
Antonis had to tweak our original tour due to weather and we just loved how flexible he was ! We LOVED the walk in old town and everywhere he took us, the food and drinks, the conversations. He was just a gem! The whole experience was so relaxing. He was a super nice young man with a great smile! He also acted like a photographer, he got some amazing shots of us. Great day!
In Santorini Lazarus had to also tweak our original tour but it was very nice. He took us to Oia and told us all about the island and took the most amazing photos of us at all the great spots. We would have never on our own taken these photos. When he took us for our lunch he ordered ahead then explained all the wonderful food we were going to enjoy, and I loved how he gave us some time alone to rest and enjoy our food. When on our wine tasting with a magnificent view he again stayed close by but let us enjoy some alone time. Again a very kind and super knowledgeable young man, enjoyed his company.
On Mykonos we got a little walking tour of little Venice and the town with Christos, it was very relaxing kick back tour.
Back in Athens we got to tour the Acropolis with an actual Archeologist Nicholas who worked the site for 3 years. He was SO knowledgeable. We loved how he took care not to run us ragged lol !! There was a lot of climbing, we took It slow and easy it was really appreciated. He went even further and took us to the tomb of the unknown soldier and the Plaka, even suggested a great place to have dinner.
All in all every single one of the tour guides gave us their numbers and offered any help in the future if we needed.
For us, each of the places we visited had great things. Crete with the millions of Olive trees and mountains and the beauty of the old port town .
Santorini the breathtaking views of the Caldera were unlike anything. The only drawback there were the steps up and down everywhere could be bad for some people.
Mykonos tho was our favorite. We loved not being so high up and with close walking distance to the sea and the town.
The hotels that were chosen were so nice and located perfectly!
I would say do not hesitate to book a trip through Rebecca at Grecian Lux you will not regret it!!
Denise and Pat Arkfeld Fresno, CA

Hotel Reviews

Elia Palatino Hotel

Chania

The location and view was spectacular, but the room was rather small and we had to lug our heavy suitcases up a whole flight off stairs. The staff were very helpful and the breakfast was wonderful

Authenticity & Character

An elevator

Location

Right on the water

Staff

Helpful and always there

Cleanliness & Comfort

Small room but ample storage for our things

Ira Hotel & Spa

Thira

Although it was a fantastic view, it was a bit out dated. The bathroom was extremely small and the shower doors didn’t close properly, and barely enough room to move. The bed was very low and hard no bounce at all. Again lots of steps up and down to your room. BIG plus they had a staff member carry our bags which was very appreciated and the staff was great!!

Authenticity & Character

Location

Right in the middle of the Caldera with views so wonderful

Staff

So nice so helpful

Cleanliness & Comfort

Bed was very low and hard, bathroom was small, shower doors didn’t close properly, hard to move around. They only cleaned the room upon request

Ilio Maris Hotel

Mikonos

One of our favorite hotels. It was beautiful room, modern and updated with loads of amenities. The view was awesome and the breakfast was great. Staff was very helpful and friendly

Authenticity & Character

Modern and updated

Location

Close to everything

Staff

Friendly and helpful

Cleanliness & Comfort

Bed was big and comfy and they cleaned the room everyday

Elia Ermou Athens Hotel

Athens

The hotel staff was A+ The rooms were ample and updated, super location.

Authenticity & Character

Very European

Location

Right in the heart of Athens

Staff

On the spot with assistance

Cleanliness & Comfort

Very clean has everything we needed

Activity Reviews

Welcome to Chania - The City

Greece

Great tour

Athens - Twilight Tour of Athens with food & Drinks | Private Group

Athens

Have us a general view of the night scene

Food

All the food is amazing and very ample

Heraklion - Knossos Palace & Wine Tasting at historic Archanes village | with Official Licensed Archeologist Guide at Knossos

Heraklion

Although we enjoyed it, it was a long day with all the driving

Welcome to Athens

Greece

Guy was waiting when we arrived, loaded our bags

Quality of Experience

Efficiency

Guides, Drivers and Staff

Efficiency

Transport

Efficiency

Athens - The City

Athens

Great place

Chania - Antiquity and Adventurers Tour in South Crete

Greece

Very relaxing touring around the mountains and eating in the village

Santorini - The Island

Santorini

Most beautiful island, the Caldera is breathtaking

Santorini - Sights, Wines & Clicks Private day tour

Santorini

Great guide to us to great photo opt places

Mykonos - Walking Tour with Delicious Goody Bag

Mykonos

This was a nice short relaxing tour, always good to get some information before heading out on your own

Athens - Acropolis at Sunset & Plaka neighborhood | Private tour with an archaeologist/guide

Athens

Toured with an actual Archeologist was bonus.

Depart - Time to say farewell to Greece !

Greece

Pick up guy was on time and got us to where we need to go

Tremendous trip, great planning from Chris. Also, included some last minute itinerary changes that Chris kept us well appraised of and was extremely helpful in planning.

Antigua for 48+ hours (Casa Encantada) and Lake Atitlan (La Casa del Mundo) for 3.5 days were beautiful places to stay, staff was always helpful.

Our local guide, Josias, was incredible.

Would highly recommend travel plans with kimkim

Hotel Reviews

Casa Encantada

Antiigua

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa del Mundo

Lake Atitlán

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Boat Tour of Lake Atitlán Villages

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking & Hiking Lake Atitlán

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Day Hike to Pacaya Volcano

Guatemala

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The trip to Egypt was absolutely incredible. We did everything we wanted to do, and the fact that it was a private tour made everything that much more wonderful. There was no waiting on anyone else. We were also able to customise things easily according to our wishes and travel plans.

Tour guides Khaled and Ahmad were so knowledgeable and kind. They made us feel comfortable throughout our time there. We learned so much!

The accommodations were decent but could have been improved a little. We had issues with our keys throughout, for some inexplicable reason. The room we stayed in at the Hilton was a little old and could have used an update. The Nile cruise room was lovely but could have used a little extra touches to make it even better. But neither of these things detracted from our stay or experience! (although the key thing was definitely very annoying) The staff at the Hilton and the MS Semiramis Nile Cruise were absolutely fabulous. Such a wonderful group of people who were extremely kind and happy to help out. And the food was amazing! The chefs were so accommodating (both for coeliac and vegetarian concerns) and we ate extremely well throughout our trip.

I would absolutely recommend the Egypt Promotion Travel team to everyone!

Amalia! We loved our vacation and thank you for all the effort and support and marvelous suggestions you gave us. One of the great highlights of the trip were the personal tours of the Acropolis, Corfu and Knossos you planned for us. Anda is an incredible resource and made the Acropolis and ancient Greece come alive for us. We enjoyed all our accommodations, especially the 5 star hotel in Crete. It was a lovely way to end our trip.
We are creating a slide show for our friends and family who keep on asking about the food, which was fabulous! We will send it to you when we finish it. Please come visit us in New York! Joanne and OJ

Hotel Reviews

GDM Megaron

Heraklion

We never had a proper honeymoon and this was it! Lovely staff who answered all our questions. Incredibly food. Candies on the bed before sleep????!!!! Thank you.

Authenticity & Character

It was just beautiful and calm and quiet.

Location

Ease of getting places. The restaurants that were within walking distance.

Staff

Nazia and Ire (spelling) were ready to help when ever we needed it and the dining staff were exceptional.

Cleanliness & Comfort

the bedtime sweets!

Sofitel Athens Airport

Athens

We only stayed one night, got in very late and had to leave in the morning. When we arrived about 1 a.m. we went to our comfortable room and to bed. Then, for some reason, we heard continual clicking sounds in the room which didn't stop. We didn't know what it was. I called the front desk and they arranged for another room immediately. We were very grateful. The breakfast was lovely, especially the cook making the omelettes. Thank you.

Authenticity & Character

Lovely. Not sure what you mean by authenticity but the breakfast was wonderful.

Location

proximity to airport

Staff

They changed our room immediately when we heard clicking sounds - air conditioning?

Cleanliness & Comfort

bed was comfortable

Activity Reviews

The Acropolis & Ancient Greek Mythology & Museum Tour

Athens

We were in Greece for two weeks. Crete and Corfu in addition to Athens. The personal tour with Anda was the highlight of my entire trip. She was incredibly knowledge and shared all her enthusiam for the topic. The tour within the museum was also very important. When I was unable to climb up to the Acropolis she arranged for us to use the elevator. I want to go back!

Quality of Experience

The fact that Anda arranged on a moment's notice to have me use the elevator. I could not have walked up because there aren't any railings for climbing. I did, however, walk down with help of my husband and Anda - for balance.

Guides, Drivers and Staff

Anda's intelligence and passion.

Transport

I don't know what this means. We took an Urber to the Acropolis and the metro back

Day Cruise to Paxi & Antipaxi

Corfu

The tour was lovely. At Paxi we explored the charming town and had a delicious meal. At Antipaxi many people left the boat to swim in the beautiful water. We did not swim but it was terrific to watch everyone enjoying themselves. Our tourguide did a great job of keeping things moving. She was fun. The highlight for me was meeting another passenger who, after talking for several hours, I think we will enjoy being friends and visiting with each other in England and the US. The dancing at the end of the cruise was fun. Thank you.

Quality of Experience

The tour guide made the long trip work, as did the two barristers. They kept our energy up and the dancing at the end was a lovely way to end the trip.

Guides, Drivers and Staff

I can't remember her name but she spoke 5 languages! She obviously cared a great deal that the passengers had an interesting and fun trip.

Transport

It is a long trip and at times I wish it had been shorter. That being said, Paxi, Antipaxi and the caves were worth it. I am sure that for the people that jumped into the sea that was a highlight. The pricing was excellent.

Food & Culture Walking Tour in Corfu

Corfu

Our tour with Mary was excellent. She showed us the church where she was baptized! And she shared information about the past and current residents and happenings on the island. After the tour we felt we had a very good idea of its history. The arranged lunch was very good and it was nice to sit and chat.

Quality of Experience

Having grown up in Corfu, Mary was a font of knowledge.

Guides, Drivers and Staff

Transport

Not sure what this means. We walked everywere.

Knossos Palace guided tour

Greece

So much to know and our guide knew all!

Quality of Experience

Private tour allowed us to move through the crowds. Our guide answered all our questions.

Guides, Drivers and Staff

Words cannot express how wonderful our Iceland trip was. Jenny planned it perfectly for us. She listened to what we wanted our trip to be like and was spot on from what we discussed with her. The whole trip was put together in such a timely manner -- and whenever we had questions for Jenny she responded immediately. Most of our activities were self-guided, and Jenny provided us with suggestions on sites to visit, the history of those sites, and how to get there. Also provided were places to eat, several which we tried, and we were never disappointed. Our nightly accommodations were just so great – clean and so comfortable and we liked the variety. Hotel staff was always so pleasant and helpful. With the maps provided by Jenny and the help of the car’s GPS we were able to get around without any difficulty. We never got lost!
The views were breathtaking – every turn on the road. So many different types of views: glaciers, volcanoes, craters, gorges, canyons, geothermal areas, black beaches, lava fields, seas, and an ocean. And don’t forget the waterfalls – everywhere you look there is a waterfall. The big ones were truly spectacular.
Not sure where our next trip will be, but we will definitely use kimkim again.

Activity Reviews

GeoSea - Geothermal Sea Baths

Iceland

We were in the GeoSea Geothermal Bath in the afternoon -- it was not busy. This bath flowed into the Greenland Sea, which we thought was surreal. Thoroughly enjoy it.

Quality of Experience

Relaxing.

Guides, Drivers and Staff

Pleasant. We arrived an hour early, and that was no problem at all.

Transport

We drove ourselves to the site.

Blue Lagoon Premium Admission

Iceland

The Blue Lagoon sits in the middle of a lava field, was quite a site. We were there for the morning and then headed to the airport. It was a perfect way to end our trip.

Quality of Experience

Just fun.

Guides, Drivers and Staff

Always pleasant.

Transport

We drove ourselves.

Just finished the fourth trip planned by Kimkim , and the first time working with Merée in Norway. Excellent planning, great selection of hotels and activities. Due to a death in the family one week before our original date we needed to shift the trip out by two weeks. Not a problem for Merée and Sonia, many thanks.
My brother and I loved the Polar Fjord Sea eagle tour from Bodo. Primary focus of the trip was to photograph Northern Lights and we succeeded very well especially in Tromsa with Trini. However the weather is obviously integral to chasing the Northern Lights and I would recommend getting in touch with the tour providers before hand to exchange contact information in case they need to be in touch.

Everything about the planning was wonderful-- and the reality was equally good, except for the hotels. So the logistics, the events, the guides were wonderful. Everything worked as planned -- and that is of course hugely important. The hotels selected were a big disappointment, and we should take part of the blame because we should have taken a closer look at the hotels selected. But we were under the impression that we'd be staying in 4star hotels and that speaking for myself, Kim Kim's "on the ground" team knew selected hotels first-hand. The reality was far different: almost all were 3 star with most of these characteristics: tired decor, few to no services, dated plumbing, not well-located, catered to huge tour groups. Posted hotel photos and "budget traveller" reviews often do not reflect the reality and I am guessing, given what they cost per night (as I later learned) our expectations were way out of line. Otherwise-- the trip and the notes and other helpful recommendations included on the wonderful KimKim trip app were all good.

Hotel Reviews

Gallery Hotel

Barcelona

The rooms are spare but plumbing is up to date and the bed very comfortable. The restaurant and reception staff are top notch. The location couldn't be better.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bed4U Bilbao

Bilbao

This is a three star that is bare-bones as far as hotel services and comfort. The bed and the shower were very good, the breakfast was find, there was a gym, and the room was very clean. But creature comforts were practically non-existent: no closet, no drawers, not even a glass in the bath "area." Good for no-frills travellers looking for value over creature comforts. Location far from ideal-- go out the wrong way at the front door and you'll be in a drug market in five minutes.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

clean and limited comfort

Adriano Hotel

Seville

well-located but (decor, plumbing) very dated-- stylish for the 1950s.

Authenticity & Character

Location

Staff

Hotel Macià Alfaros

Córdoba

Well located and comfortable accomodation. But caters to large tour groups-- breakfast can be noisy and competitive.

Hotel Macià Granada Five Senses

Granada

Very well-located with great staff. Room very up to date/stylish and comfortable. Breakfast not so great- ended up going out for breakfast a couple of mornings.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Walt Madrid

Madrid

No cab driver knew this place-- a tiny hotel with some style and comfort. But off a small street, off a side street, off another small street-- all dark. If you're looking for comforts, this isn't the place for you. More like a two star. But very cheap.

Staff

Activity Reviews

Tapas Walk in Barcelona

Barcelona

Ghislane was an amazing hostess and guide. Lots of fun.

Day Trip to Montserrat & Penedès Region Wine Tasting

Barcelona

Eduardo was a fanstastic companion for this magical day trip.

The Best of Pintxos Gastronomy Experience

Bilbao

Omayo (sp?) was just fantastic and this whole evening was great fun, with good food, wine and companions.

Privately Guided Visit of Bilbao

Bilbao

Again our guide Irene was outstanding and we enjoyed every minute we spent with her in Bilbao. She went out of her way to be helpful to us-- even checking on how we could get to San Sebastien the next day. Which we did with great success!

Private Guided Visit of Seville

Seville

Teresa was a good guide for us in Seville.

Visit an Andalusian Olive Oil Estate

Seville

Enjoyed this visit very much. Learned alot.

Traditional Andalusian Market Visit & Cooking Class

Seville

yes amazing and wonderful fun; learned alot. Ate even more. The best event of the trip if you ask me.

Private Guided Visit of Córdoba

Córdoba

We had two guides for our touring in Córdoba-- Isabel and Sarah. Both were outstanding in their knowledge and passion for their city and its amazing sites. Great tour

Private Transfer {{start_location}} to {{end_location}} via Ronda & White Villages

Spain

Antonio was a great driver and beautiful car! Though he didn't speak much English, it was a very enjoyable trip through beautiful countryside, and lovely time in Ronda. So glad we were able to squeeze this in!

Guided Visit: Alhambra & Generalife Gardens

Granada

We were with a group for this tour (@ dozen people). Our guide made the visit even more special given his African background and multi-cultural view of the world.

Flamenco Show

Granada

I thought this might be a bit hokey-- but really enjoyed the show!

Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid

Madrid

Probably one of our best guides for the whole trip. Carlos had a wealth of knowledge AND passion for all things Toldeo. It was an honor to experience Toledo with Carlos!

Guides, Drivers and Staff

Transport

Tuk Tuk City Tour - Valencia Historic Center

Valencia

A great guide and a lot of fun!

Private Tour of Barcelona & La Sagrada Familia

Barcelona

Ann Marie was outstanding-- wish I could have taken her along for the rest of the trip. Knowledgeable and fun.

Tiago was an excellent planner who really took the time to understand what we were looking for. No detail was too small for him and he even made a personal apperance at the airport and picked us up, which was a nice touch after corresponding for months over email and phone. His responsiveness was fantastic (before, during, and even after the trip), his suggestions spot on, and his guidance was extremely helpful.

Also to be praised are Diogo (our tour guide in Lisbon) and Paula (our guide in Porto). Both were friendly, patient, professional, knowledagble, and fun to be around. We thoroughly enjoyed their company, all of Portugal, and all of its lovely people (almost all of whom speak some English).

We drove over 700 miles in 10 days and it never seemed tedious or boring. Love the Douro Valley and Porto; Nazaré ansd Obidos are small towns not to be missed. Just surprise yourself sometimes; Portugal is cool everywhere. Wasn't too crazy about the Fado dinner in Lisbon, but 1 event of 50 is a negligible and to be expected on any vacation.

Thanks Tiago; you rock!!!

Hotel Reviews

Memmo Príncipe Real

Lisboa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sintra Boutique Hotel

Sintra

Authenticity & Character

Location

Staff

Cleanliness & Comfort

MouraSuites Hotel

Largo da Porta de Moura, 7000-647 Évora, Portugal

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Quinta de la Rosa

Pinhão

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pestana Porto - A Brasileira

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Olissippo Oriente

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lisbon - half day guided visit

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Port Wine Tasting Tour

Porto

Quality of Experience

Guides, Drivers and Staff

Transport

Enjoy Dinner with Live Fado Music

Lisbon

The host at the restaurant was pretty rude, claiming that we were late when we weren't/ The food, while authentic, was not too good and not generous. I think for $90 one could do much better.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Porto (Half-Day Guided Walking Tour)

Porto

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was cancelled at the last minute after my wife got Covid three days before our trip. KimKim successfully moved the trip at no cost to us. We had the best trip we have ever had except the visit to Africa to meet our son in the Peace Corps.

KimKim provided very high quality private guides who made an enormous difference to our enjoyment and appreciation of all Greece has to offer.

Every driver they arranged was on time, courteous and helpful. The accommodations were first class and we were able to get in early most of the time, which is not common.

The trip we selected was not cheap, but it was a qualitatively superior experience. We plan to use the again.

Me and my husband are returning customers to Kimkim and we are glad that we trusted Kimkim again for our aniversary celebrations. Tomaz and team planned a perfect vacation for us in Switzerland. Tomaz paid attention to all our needs, interests and incorporated each and every detail into our trip. We were there in Switzerland for just 5 days and we managed to explore all the must see attractions in St Moritz, Zermatt, Interlaken and Luzern. This was only possible due to the excellent planning done by Tomaz and team. Every last detail of our trip was planned to perfection. All the accomodations and activities booked by them were excellent. We never had any complaint throughout the entire trip. I will definitely recommend Tomaz to anyone visiting Switzerland and we will definitely contact Kimkim again for travel in the future.

Me and my husband chose kimkim to plan our perfect honeymoon to Australia and the itenary provided by Lisa exceeded our expectations. She listened to our ideas, interests and incorporated each and every detail into our trip. We were there in Australia for 9 days and visited Sydney, Melbourne and Cairns. The multitude of experiences we had in such a short time wouldn't have been possible without the perfect planning done by Lisa and team. All the accomodations and activities booked by them were excellent. I would highly recommend Lisa to everyone visiting Australia. We will definitely contact Kimkim for travel in the future.

Where to begin. I'll start with Jesus, since we spent almost two years planning the trip and Jesus worked with us throughout this entire process. It started before covid, then had to be postponed, and then planning had to start anew. Jesus worked with me the entire time. I can't tell you how many times, I changed the itinerary we wanted, the number of people who would be going, and the age of the people who were going. Each time Jesus modified and adjusted the itinerary to fit our wants and needs. When I wasn't sure about the cost, he helped us adjust our plans accordingly. When we changed dates, he helped us with the new planning. When the number of travelers kept changing, he adjusted the accommodations. When the age of the travelers changed, he adjusted the activities. When we wanted to add new ideas or change ideas, Jesus went along with the flow. He never, not once, said he couldn't get us what we wanted. It was amazing and unlike any other travel plans I'd ever made. And I travel a lot. When we finally got to Peru, we were met by Abraham right out of the airport, all our transportation and needs were met. When we went to Puerto Maldonado, we were met by Bastian who was our guide during the four days in the Amazon. Bastian was the friendliest, most knowledgeable, most helpful guide ever. He was an expert on all things 'Amazon'. He went out of his way to make sure we got the most out of our visit in the jungle making sure we could see as much of the local wildlife as possible. He told us all kinds of things about life in the jungle and the community of the people who live there. He had a great sense of humor and was a lot of fun to hang out with. He even trekked through the pouring rain to retrieve my sister's jacket she'd accidentally left behind at one of the sites we'd visited. Then we got to Cusco and we met our new guide, Julio. He was just as amazing as the previous ones. We traveled to Ollantaytambo and Urubamba. We did a beautiful hike and had a traditional Peruvian meal that was amazing. Unfortunately, the following day was when the majority of party got sick. This also coincided with the day we were traveling to Machu Picchu. If it hadn't been for the diligent efforts of Julio, half of us would have missed this once-in-a-lifetime opportunity. We were seen by doctors, given an IV cocktail for each of us that was severely sick, and provided a modified tour of Machu Picchu. It was rough, but Julio did a lot of juggling so we could make this happen. Back in Cusco, many of us were feeling well enough to do a little sightseeing around the city, which was incredibly beautiful. Again, our guide, Julio was extremely knowledgeable of the area, and again, he and Jesus met all our requests. Even the occasional odd ones. My daughter and friend wanted Tarot Cards representative of the local region, Jesus went around the shops till he found some and directed them to where these could be purchased. He even offered to buy them and be reimbursed. There were so many little ways that the guides went out of their way to be accommodating, regardless of how obscure the request was. One request from two of our travelers was a spiritual-based excursion, and Jesus got this immediately scheduled. He set up a laundry service mid-way through our trip. I don't typically use travel agents. I prefer to book for myself; however, I can't begin to imagine trying to navigate this trip on our own. We'd never been to South America before and were not familiar at all with the region. Having these expert, friendly, helpful guides made all the difference in the world. It made everything so easy. As I said, I don't typically use travel agents; but given this experience, I will use this company in future travels. Thank you so much to Jesus, Bastian, Abraham, and Julio. You are all incredible!

Raluca, was outstanding she took care of all are needs. She was always there if we needed her. there are really no words to describe how wonderful she is. She made our trip so enjoyable. Our guides where great so knowledgeable, friendly and pleasant to be with. it was a wonderful memorable trip.

Angela at KimKim made planning our trip so easy and stress free!! The staff at White Pearl Villas in Oia were soo nice and genuinely helpful when we needed it.

The only thing we wish we could have had access to was the breakdown of cost of different things. It was hard to believe the total cost of our trip after finding out how cheap the excursions were in Greece yet our entire cost was very steep.

Hotel Reviews

SanSal Boutique Hotel

Chania

Authenticity & Character

Location

Staff

Cleanliness & Comfort

White Pearl Villas

Santorini

Authenticity & Character

Location

Staff

Good

Cleanliness & Comfort

Galaxy Iraklio Hotel

Iraklio

Location

Staff

Cleanliness & Comfort

Activity Reviews

Local tastings 2024

Greece

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Minoan Luxuries: Ancient Palaces, Messara Wine Routes & Matala East P5

Greece

We unfortunately would not recommend this tour. We spent at least 5 hours of the entire day driving from place to place. We then had to pay for the stops along the way which were not worth it. If we could change anything about our trip, it would be to not choose this excursion.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Wine & Dine at Sky Dome

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a very enjoyable trip and were pleased for KimKim's work in booking our hotels, tours, etc. KimKim was very responsive in resolving problems that arose when we were in Spain. However, we were very disappointed when our tour of "Triana & Flamenco" did not happen. We wanted to see Triana & visit multiple tapas bars before seeing a flamenco show. Instead, we sat in one tapas bar, not in Triana, and then rushed to a flamenco show. When we went to leave for the show, our guide informed us that tips weren't included; when we gave him 10 euro, he said that wasn't enough and followed us to the cab to get more money from us. This person should be fired. KimKim did all they could to get us to a flaemenco show, which we appreciated, but we still don't believe we got what was advertised.
Alll the other guides we interacted with were professional, enthusiastic & knowledgeable. One other issue was that a 4 hour tour of the Alcazar & Cathedral in Seville, starting at 3pm in the afternoon was exhausting. We wished it was divided into 2 tours, which would be easily done, since the whole next day had nothing scheduled until 8pm.
During the planning process, KimKim responded when we contacted them, but they rarely reache out to us. This trip was planned before the pandemic, and we interacted with 3 different individuals who were not all from the same subcontractors, so maybe this was the reason for some of the unresponsiveness. We give KimKim high marks for supporting us in Spain. Irene is a very nice person who is conscientious about her job.