Kimkim Trip Reviews

4.8
Based on 15,771 ratings
Read 15,771 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Barcelona and marseille
France | Sep 13 - Sep 23, 2022

S
Suzanne S.
Manhattan, NY | Reviewed on Oct 01, 2022
Audrey and I planned this trip together over a period of a couple of months. She was responsive to my questions and requests in a timely and intelligent manner.
All arrivals and departures were handled with lovely attentive drivers.
We were traveling for 11 days in Barcelona and Marseilles with a 1 day stop in Sete, France.
In Barcelona we went on a tour of Montserrat with Vincent. He was a wonderful tour guide. Friendly , personable attentive, aware of the differences in his group of...
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Audrey and I planned this trip together over a period of a couple of months. She was responsive to my questions and requests in a timely and intelligent manner.
All arrivals and departures were handled with lovely attentive drivers.
We were traveling for 11 days in Barcelona and Marseilles with a 1 day stop in Sete, France.
In Barcelona we went on a tour of Montserrat with Vincent. He was a wonderful tour guide. Friendly , personable attentive, aware of the differences in his group of people. We had a wonderful day with a group of people from many different places because Vincent made it enjoyable and informative.
In Sete we met Marc for a private food tour. It was one of the highlights of our trip. Marc was knowledgeable, informative and extremely personable.
On the whole this trip worked for two older women exploring 2cities in Europe.
We thank Audrey for assisting us in this adventure.

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Oct 03, 2022

Dear Suzanne, dear Susin,

It was a great pleasure! I am glad you enjoyed your stopover in Sète. I hope you will come back for new experiences!
Kind regards, Audrey

Great Greece Vacation
Greece | Sep 16 - Sep 29, 2022

Jeff
Jeff H.
Greece | Reviewed on Oct 01, 2022
Nadia did a fabulous job of planning our vacation for us. Everything was on point and on schedule from the hotels, transfers and excursions. Read more

Nadia did a fabulous job of planning our vacation for us. Everything was on point and on schedule from the hotels, transfers and excursions.

Hotel Reviews
Saint John Hotel Villas & Spa
Mykonos

The hotel staff was great and the views, pool and beach were fantastic.

Authenticity & Character
Location
Remote way from all the crowds
Staff
Cleanliness & Comfort
Costa Grand Resort & Spa
Kamari, Santorini

The room was awesome looking over the ocean and pools. Beach is volcanic rock and resort is in the flight path of the airport. however we did not find this a problem and enjoyed looking at the planes come over.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nadia Pithara

THE BEST TRIP !! Every aspect was top notch....
Portugal | Sep 16 - Sep 26, 2022

R
robin k.
North Chicopee, MA | Reviewed on Sep 30, 2022

THE BEST TRIP !! Every aspect was top notch. All of our drivers were wonderful very nice, friendly and leaving us with so much information and history. So many great moments.
Thank you!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 02, 2022

Dear Robin,
So happy to receive your positive feedback :)
Very happy to hear that enjoyed every single moment of your trip in my lovely country.
I hope to welcome you in Portugal once again in the future.
Sincerely,
Pedro

Awesome Trip in Every Way!
Greece | Sep 4 - Sep 19, 2022

K
ken k.
Canada | Reviewed on Sep 30, 2022
First of all, the trip exceeded our expectations by a long ways! Thank you so much Chris for all your help in the planning and execution!
Our first stop was in Athens, where we stayed in the plako district in a very cute suite in a perfect location. The hostess there [named Magna, I believe] was super helpful in every way.
We were met at the hotel and taken to the fast ferry by an individual whose name I cannot remember. In fact we were always met on time in each location but the names...
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First of all, the trip exceeded our expectations by a long ways! Thank you so much Chris for all your help in the planning and execution!
Our first stop was in Athens, where we stayed in the plako district in a very cute suite in a perfect location. The hostess there [named Magna, I believe] was super helpful in every way.
We were met at the hotel and taken to the fast ferry by an individual whose name I cannot remember. In fact we were always met on time in each location but the names of the driver's escape me. Nonetheless they were all punctual and most pleasant.
Our next stop was Cyros, where he stayed as an unbelievably amazing suite with a beautiful large deck overlooking the ocean! The proprietor [Doddy] and her daughter were most gracious and helpful. The breakfasts they provided were outstanding.
Our next stop was Naxos, and it was the least favorite places on the trip. The room we stayed in was somewhat dark, and although it did have a view of the ocean, between us and the ocean was a parking lot and a field. The breakfast was outstanding but not in the building we were staying in, Although the location was not bad, it was not great either. We would not recomend this hotel. The highlight of the island was the car rental [which I would highly recommend for both islands] and our tourof the Island.
The final stop was the highlight of the trip which was Santorini. The accomodationds were unbelieveable, as was the hostess, Again great breakfasts. We took a guided tour of the Island ending in a wine tasting location, and we probably no more about Santorini than we do about Victoria where we live. The guide on the tour was the key reason that it was such a success. We are uncertain about his name but believe it was Bosnos, or something similar. Most informative and entertaining as well! On the last day we went on a sunset cruise on a catamaran, and although the sea was quite rough, it was well worth taking gravol and enjoying the scenery and company. The staff on the boat were most gracious, serving beer, wine and a very good dinner. It was a nice way to finish off our visit to Greece.

Hotel Reviews
Lithies Traditional Homes
Thíra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyria Boutique House
Plaka, Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cyano Suites
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arion Syros
Hermoupolis, Syros
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santorini Highlights with Wine
Santorini Highlights with Wine
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Catamaran Caldera Cruise
Morning Catamaran Caldera Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Oct 20, 2022
Hello Ken Thank you very much for your detailed and thoughtful review!
I'm glad to hear that you enjoyed all the arrangements we made for you, or just about all the arrangements!
It pains me to hear that the hotel on Naxos was not to your liking. It's one that I've suggested many times before, and to be frank I've not had any negative comments. I think that the problem might have been that I did not manage your expectations of it as well as I should have. it is a decent hotel, in a good...
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Hello Ken

Thank you very much for your detailed and thoughtful review!
I'm glad to hear that you enjoyed all the arrangements we made for you, or just about all the arrangements!
It pains me to hear that the hotel on Naxos was not to your liking. It's one that I've suggested many times before, and to be frank I've not had any negative comments. I think that the problem might have been that I did not manage your expectations of it as well as I should have. it is a decent hotel, in a good location, but I guess not up to par with the other hotels that you had on the trip.
I hope that it did not put too much of a downer on your trip, and I trust that despite the hotel you did enjoy the island of Naxos in general?

None the less, thank you very much again for entrusting us with this special trip,
All the best,

Chris

Location: Rome, Florence, Venice, Athens, Myk...
Italy | Sep 9 - Sep 22, 2022

Brittany
Brittany J.
Spring Valley, NV | Reviewed on Sep 30, 2022
Location: Rome, Florence, Venice, Athens, Mykonos, Santorini
Duration: 2 weeks
Travel Agent: Ina
The two weeks that he had organized through kimkim was a terrific travel experience! We will first start of by saying that they do a wonderful job on working with a set budget. Ina was our travel agent for our excursion in Italy and the Mediterranean and was able to provide a very detailed itinerary, then amend it based on our thoughts, prioritization and budget. Each of our destination... Read more

Location: Rome, Florence, Venice, Athens, Mykonos, Santorini
Duration: 2 weeks
Travel Agent: Ina

The two weeks that he had organized through kimkim was a terrific travel experience! We will first start of by saying that they do a wonderful job on working with a set budget. Ina was our travel agent for our excursion in Italy and the Mediterranean and was able to provide a very detailed itinerary, then amend it based on our thoughts, prioritization and budget. Each of our destination locations were roughly 2 days, which gave us time to experience pre-set tours, walking around the locations, eat out and allow us to have a "free day" to explore.

It was incredibly convenient to have Ina email us the itinerary prior, with all the tickets, tour info, must see hot spots, and have ALL the intricate travel taken care of. We appreciated the recommended sights to see as well as cafes/restaurants/bars to visit. We had never seen such a detailed itinerary and were very appreciative of all the insights. Car services and water taxis were very punctual (sometimes early) when picking us from the hotels and taking us to the next destination on the itinerary. How to get from point A to B to C was something we were initially stressed about. Kimkim does an excellent job at taking care of all the travel plans while you are in a foreign country. We had minimal issues with moving to and from locations due to the detailed itinerary and punctual aspect of the car services.

Restaurant reservations were even made by her after our input on food preferences.
Every now and then, we would need to reach out to kimkim on Whatapp via mobile if we were in a bind for some details, but kimkim was prompt and handled the situation without any major issues.

The only recommendation we have is to provide different options for the local tours. We overall were happy with the tours Ina set up! For example, we are very interested in Greek mythology and there was an option to do a Greek mythology based tour of the Acropolis. We did the architectural based tour which was good but would have liked to have the mythology incorporated into the tour.

Overall, this trip was incredible, and it went by so fast for how busy we kept. We took this opportunity to do as much as possible in the 2 weeks we had. Ina made sure to be very detailed in the planning.

Kimkim wiped away so much stress, made travel easier and provided an insight into the Italian and Greek culture that we would not have gathered with self-planned travel.

We can't speak highly enough of kimkim and look forward to our next adventure with these folks the next time we choose to travel internationally!

Hotel Review
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

The Abelonas Retreat is exactly that, a sweet retreat in Santorini located just outside of Fira. The staff is very accommodating. Breakfast was included in our stay in which you could choose what you wanted the night before and pick a time for it to be delivered; between 8-10ish am. Furthermore, they set the breakfast up on your private balcony for a great start to your morning! The rooms were spacious, clean, and thankfully had AC!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ina Gaydarova
Ina
Ina Gaydarova
Local specialist in Athens, Greece | Replied on Oct 01, 2022

Dear, Brittany and Johnathon!

It was lovely to have you here in both Italy and Greece and I'm super happy that you fully enjoyed your honeymoon! Although your itinerary was quite a fast-paced one, you managed to visit many different locations and gather lots of memorable experiences. Thank you so much for allowing me to be a part of your special holiday. It was a pleasure working with you. Thank you for the feedback and suggestions. They are well noted.
I wish you both a happy life together and many more happy moments around the globe!

Take care!
Ina

We loved the itinerary that Robi put together...
Croatia | Sep 6 - Sep 17, 2022

Sheena
Sheena S.
United Kingdom | Reviewed on Sep 30, 2022
We loved the itinerary that Robi put together for us, particularly the whole area of Istria, the Plitvice lakes and Krka National Park. We had visited Split and Dubrovnik previously and it was interesting to see how they had become so much more 'touristy'. We were pleased that the visit to Mostar was included too. All our accommodation was excellent, welcoming staff, good food and well situated. A minor criticism..the air conditioning in the vehicle could have been more efficient for those... Read more

We loved the itinerary that Robi put together for us, particularly the whole area of Istria, the Plitvice lakes and Krka National Park. We had visited Split and Dubrovnik previously and it was interesting to see how they had become so much more 'touristy'. We were pleased that the visit to Mostar was included too. All our accommodation was excellent, welcoming staff, good food and well situated. A minor criticism..the air conditioning in the vehicle could have been more efficient for those in the back!!
Bruno was an exceptional guide! He had patience, was courteous and had a great sense of humour! His knowledge was excellent and we would have no hesitation in recommending Robi and Bruno ( and Goran, Robi's cousin, who took us on an exciting boat trip!) for their expertise and care... nothing was too much trouble. A truly memorable trip to Croatia, Thank you All!

Hotel Reviews
16 Lakes Hotel
Rakovica

A small, spotlessly clean, hotel hosted by Valinka who greeted us with a glass of Grappa, spoke excellent English and, the following morning, served the most amazing breakfast with enough food to pack up for our lunch! What more could you ask for!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marul
Split

We enjoyed the food at this superb hotel so much that we returned for another meal when we visited Split for a second time whilst on a week's Small Ship cruise. The waitress, Dora, was very efficient and was able to compete with our British humour extremely well!

Authenticity & Character
Location
easy walking distance to the centre
Staff
Cleanliness & Comfort
Valamar Riviera Hotel & Residence
Poreč
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apartment Zicara
Dubrovnik

We were in No 3, I think, which was large, had comfy beds and had a washing machine, for which we were very grateful after being on a land tour for 11 days and we were then joining an island hopping cruise for a week. Our travelling companions were in the apartment next door, so they were able to use the washing facility too. It is near the Old Town of Dubrovnik, but you do have to be able to manage a lot of steps to get there and back, If you're fit, then I would definitely recommend it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Skradinski Buk
22222

Great location, very comfortable, would recommend.

Cleanliness & Comfort
Sorgo Palace
Ston

Great hotel, very clean and comfortable. Good food for evening meal and breakfast. Well located.

Activity Reviews
Zagreb - Arrival Day & Sightseeing
Zagreb - Arrival Day & Sightseeing
Zagreb
Leaving Zagreb , visiting Opatija and Hum
Leaving Zagreb , visiting Opatija and Hum
Zagreb
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Oct 02, 2022

Hi Sheena;

thank you for your feedback and nice words. I am happy to hear you liked Croatia and that I was able to create the trip you wished for.
Hope you left the country with lots of memories and more knowledge :)
For the car, thank you for the note, appreciated it. There are ventilation openings at the back, probably they were not open. Always ask your guide on the spot for any possible issue so we can react immediately and solve any problem.

Thank you and the whole stream for visiting Croatia and using our services!
Hope to stay in touch!

Many regards from Croatia

Best

Robi

Paris and Marseille
France | Sep 19 - Sep 25, 2022

Stacey
Stacey W.
Minneapolis, MN | Reviewed on Sep 29, 2022
Audrey did a phenomenal job planning our week in France. We were concerned that attempting to do Paris and the Provence region would be too ambitious, but it was not! Audrey truly listened to our desires and managed to plan a trip that was the perfect mix of seeing all the major landmarks, to small intimate tours that really captured the culture and flavor of Paris and Marseille. We had plenty of time to sit at cafes sipping some lovely French wine and taking it all in!
Another perk of...
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Audrey did a phenomenal job planning our week in France. We were concerned that attempting to do Paris and the Provence region would be too ambitious, but it was not! Audrey truly listened to our desires and managed to plan a trip that was the perfect mix of seeing all the major landmarks, to small intimate tours that really captured the culture and flavor of Paris and Marseille. We had plenty of time to sit at cafes sipping some lovely French wine and taking it all in!
Another perk of doing travel this way was having all of our tickets in hand. No waiting to go to the summit of the Eiffel Tower, into the Louvre, or the Palace of Versailles. It was apparent that many spent hours in line at these key sights.
All of our travel guides were timely, professional, fluent in English and SO knowledgeable about the history of the areas we visited. A special thank you to Florence and LuLu who made our time in Marseille so perfect and customized! The food and wines we sampled, along with the breathtaking sights will never be forgotten!

Hotel Reviews
Hôtel Jardin de Cluny
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maisons du Monde Hôtel Marseille Vieux Port
Marseille
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discovery tour of Paris by vintage 2CV car
Discovery tour of Paris by vintage 2CV car
Paris

Such a fun way to see the major landmarks, however our guide was not fluent in English and struggled to relay much information or history of what we were seeing.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at the Ciel de Paris restaurant
Dinner at the Ciel de Paris restaurant
Paris
Quality of Experience
G
Food
Transport
Seine river cruise
Seine river cruise
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Food tour in Montmartre
Food tour in Montmartre
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Marseille food tour
Marseille food tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Cassis & Bandol Rosé Wine Tour
Cassis & Bandol Rosé Wine Tour
France

Cassis was so charming! We had a wonderful tasting experience at two wineries!

Quality of Experience
Guides, Drivers and Staff
Florence is so knowledgeable about the region.
Transport
Visit of Luberon & the hilltop villages
Visit of Luberon & the hilltop villages
France

Each village was so unique and so beautiful. We truly felt like we understood how people have lives and worked in these villages for centuries. Amazing experience!

Quality of Experience
Guides, Drivers and Staff
Florence is top notch! She truly got to know us and customized the experience for us!
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Sep 30, 2022

Dear Stacey,
It was a pleasure to organize this stay for you.
I am glad you enjoyed it.
Kind regards,
Audrey

Athens, Siros, Naxos and Santorini - FABULOUS
Greece | Sep 14 - Sep 27, 2022

Stanley
Stanley C.
Amesbury, MA | Reviewed on Sep 29, 2022
The trip was amazing. All of the transfers came off smoothly and the hotels were great.
The first night dinner at the Ergon was fabulous, we could not eat all of it. What an array of foods! Pavlina Snoblova <[email protected]> was a great tour guide for the Athens food tour, a real must for those seeking some authentic Greek food and coffee. We really liked Efyenyi's guided tour of the acropolis area. Being an archeologist, she had some good in-depth knowledge.
Antonio on...
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The trip was amazing. All of the transfers came off smoothly and the hotels were great.
The first night dinner at the Ergon was fabulous, we could not eat all of it. What an array of foods! Pavlina Snoblova was a great tour guide for the Athens food tour, a real must for those seeking some authentic Greek food and coffee. We really liked Efyenyi's guided tour of the acropolis area. Being an archeologist, she had some good in-depth knowledge.
Antonio on Syros went above and beyond with his tour. It was the "white glove" treatment. I recommend him. The Akron Hotel was beautiful and the view from our window spectacular.
On to Naxos - we would have liked being closer to the beach but everything was very good. The second day was very windy so we shifted great and toured the marble city instead of Plaka Beach. Our driver spoke no English so it was a quiet ride, We toured the Kastelo and the next day on the food tour with Kyriaki we visited all but 2 of the stops we went to the day before. Glad to see our choices validated!
Then to Santorini; what a beautiful place! the room was exquisite. our favorite right after the Akron. We would recommend room 22b at the Makris Beach hotel! Bello was our tour guide for the trip to Oia, he was excellent, keep him. Our day trip on the catamaran was stunning. We were on the Time Out. The captain and crew we competent and hard working, seeing the city of Oia and the beaches from the water was a unique perspective. Snorkling was lovely as was the on-baord food. The icing on the cake was when the captain stopped the boat so we could all see the sun go down into the Agean sea. Truly memorable. The only thing I would have wanted was late check out from the Makris Beach Hotel, we could have enjoyed the beach one more time.

Hotel Reviews
Arion Syros
Hermoupolis, Syros

Fantastic! The room was incredible, a great layout with 3 windows facing the sea. Very clean and looked new. I could live there for weeks :-) The service was excellent. We loved it. Our first choice of all the hotels we stayed at.

Authenticity & Character
the breakfasts!
Location
close to town, awesome view from the windows.
Staff
Very helpful and easy to understand.
Cleanliness & Comfort
Number one on our list
Makris Beach Hotel
Kamari

Try for room 22b with the beach view terrace and private Jacuzzi! The twin rain shower it lovely, the room spacious. Loved it

Authenticity & Character
again, like new in the typical Santorini style
Location
Ten steps to the beach, can't beat it
Staff
Eleni was very nice and would have allowed late check out except the room was to be occupied by the next guests
Cleanliness & Comfort
Sweet Home Hotel
Athens

What a beautiful little boutique hotel! Our room was small but delightful! The staff made us feel welcome and overall I cannot find any fault.

Authenticity & Character
Obviously the home of a wealthy person before becoming the hotel
Location
Very easy walk to everything we wanted to see in Athens
Staff
sweet and accommodating. Since we were leaving before breakfast, they made carry out bags for us.
Cleanliness & Comfort
Lagos Mare
Naxos

A very nice hotel but its location was not great. Surrounded on two sides bu dirt parking lot and a short walk to the beach area. The walk could be anxious with virtually no sidewalk and traffic. Oddly they had a Nespresso machine in the room with the pods but no cups, creamer or sugar. That was not a big problem as I easily went down to the breakfast area to get coffee for the room but other may not like it, Last the shower was not nearly as nice as in the other hotels. It was impossible to keep the water from soaking the floor,

Authenticity & Character
Location
Close to beach, nice patio,
Staff
the staff were very accommodating.
Cleanliness & Comfort
Avra Hotel
Rafina, Attica

Wow that is a small room!

Authenticity & Character
the eating area was open air and very nice
Location
If we had arrived much earlier we could have seen more. From the airport the ride seem long, to the airport, shorted. Not sure it was location or the road our driver chose.
Staff
They were nice but honestly we had little interaction
Cleanliness & Comfort
with 2 people in the room and our luggage it was cramped. Know I am accustomed to bigger hotel rooms but this was the smallest room of the week.
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Sep 30, 2022

Dear Stan,

Thank you very much for for finding the time to write this review. Your feedback is really valuable for us and of course for the future travelers. I am really happy that you had an overall amazing experience in our sunny country after all this situation with Covid and of course I will be more than happy to organize another trip to either Greece or Italy!

I wish you safe travels

Best regards,
Harris

What a wonderful trip to Iceland!
Iceland | Sep 20 - Sep 25, 2022

J
Jonathan C.
San Francisco, CA | Reviewed on Sep 29, 2022
What a wonderful trip to Iceland! It’s hard to believe how effortless it was - my group of friends regularly commented on how well thought out our days were and we can’t thank Lisbet enough for her expertise and patience. Overall, I found the KimKim site & service modern, simple and extremely convenient. It was just so easy to plan and communicate with our agent, Lisbet. Lisbet is an Iceland guru. Beyond the detailed itinerary, pre-planned Google Map and reservation documents, she... Read more

What a wonderful trip to Iceland!

It’s hard to believe how effortless it was - my group of friends regularly commented on how well thought out our days were and we can’t thank Lisbet enough for her expertise and patience.

Overall, I found the KimKim site & service modern, simple and extremely convenient. It was just so easy to plan and communicate with our agent, Lisbet.

Lisbet is an Iceland guru. Beyond the detailed itinerary, pre-planned Google Map and reservation documents, she had some seriously amazing recommendations on where to eat in Iceland. Our favorite was the Tapas restaurant in Reykjavik - moody, vibrant and some of the best tapas I’ve had in the world. Our favorite activity was the glacier hike near Vik -the expert guides helped us feel confident so we could take the full experience in!

Because the service was so magnificent, our group we were able to focus on connecting and build ing our friendships - thank you Lisbet & KimKim

Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Sep 29, 2022

Thank you so much! I'm so glad you had a wonderful trip, it was a pleasure helping you plan it.

This has been an amazing trip, Duncan has bee...
Iceland | Sep 19 - Sep 28, 2022

Aleksandra
Aleksandra D.
Blytheville, AR | Reviewed on Sep 29, 2022

This has been an amazing trip, Duncan has been extremely efficient in always providing responses very quickly and in great detail. I would not hesitate to work with Kimkim again!!! Special thanks to Duncan for all the support he has provided to us.

Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Oct 15, 2022

Thanks so much for your great review, Aleksandra, you've been a pleasure to work with. I hope your trip was rewarding and all you hoped it would be, despite the storm and all the cancellations.

Endless Beauty on Damatia
Croatia | Sep 20 - Sep 26, 2022

D
Delaney K.
Burbank, CA | Reviewed on Sep 29, 2022
This was just a spectacular experience and Bruno was so helpful and responsive. He did an outstanding job of making our trip enjoyable and smooth. Read more

This was just a spectacular experience and Bruno was so helpful and responsive. He did an outstanding job of making our trip enjoyable and smooth.

Activity Reviews
Mljet National Park Day Trip
Mljet National Park Day Trip
Croatia
Explore Split and Diocletians palace
Explore Split and Diocletians palace
Split
Dubrovnik - Departure day
Dubrovnik - Departure day
Croatia
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Sep 29, 2022

Hi Delaney,

thank you very much for your feedback, much appreciated!
Glad to hear you had a good time. I am always happy to hear travelers are happy!

Hope to stay in touch!

Many regards from Croatia!

Best
Bruno

I think everyone (Francisco, Ricardo, Andre, ...
Portugal | Sep 16 - Sep 26, 2022

sherry
sherry z.
Taunton, MA | Reviewed on Sep 29, 2022
I think everyone (Francisco, Ricardo, Andre, Nelson, Diego, another Andre, Joao (and Daniel) and Claudia - all of whom were phenomenal in their treatment of 3 ladies visiting Portugal for the first time. Each and every one of them engaged in thorough and pleasant conversations teaching us about their country and sharing stories of great interest to us all.
History lessons accompanied by a genuine desire to let us learn about Portugal and its peoples were carefully and easily given.
I cannot...
Read more

I think everyone (Francisco, Ricardo, Andre, Nelson, Diego, another Andre, Joao (and Daniel) and Claudia - all of whom were phenomenal in their treatment of 3 ladies visiting Portugal for the first time. Each and every one of them engaged in thorough and pleasant conversations teaching us about their country and sharing stories of great interest to us all.
History lessons accompanied by a genuine desire to let us learn about Portugal and its peoples were carefully and easily given.
I cannot say enough about the welcomeness felt by all and the easiness to get around with help from our Portuguese guides.
It was a trip we will recommend to many of our friends. Pedro listened to all of our needs and fulfilled them all. His constant check-in of how things were going made us all very cared for! Thank you so much and we look forward to visiting your beautiful country with beautiful people once again.

Hotel Reviews
The Noble House
Evora

Architecturally magnificent with an antiquated feel. Plenty of room to relax in a somewhat small setting. It has a lovely small courtyard in front to sit and breakfast can also be taken outside on the deck. Very quiet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Madalena by The Beautique Hotels
Lisbon

Small but unique in all its lovely working personnel. We were welcomed with open arms and always being accompanied with directions, our personal needs, restaurant suggestions and information etc. Truly a home away from home......Helpful in every way! Breakfast crews were delightful...... We would recommend Madalena highly....also location was perfect!

Authenticity & Character
Attention to detail.....
Location
Easy to walk everywhere from there!
Staff
All of them.....so very willing to help in any way.
Cleanliness & Comfort
Comfortable rooms and clean!
Pestana Porto - A Brasileira
Porto

Great location and lovely rooms. Dining on the sidewalk or inside had an interesting menu and staff was extremely cordial.

Authenticity & Character
Feeling of old and new.
Location
Easy walk to the river and train station.
Staff
Attentive!
Cleanliness & Comfort
Easy access to amenities and bar...plenty of room for two.
Pestana Cidadela Cascais
Cascais

Magnificent art work in large open lobby with a library to sit and ponder how they made this fortress into lovely rooms with outside sky views. Very interesting and easy walk to the beach and town . Hard not to like Cascais and where it is but the fortress sealed our fondness.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

The views, the driver, the winery and wine! A relaxing day in the vineyards of Douro cannot be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Ability to talk to the driver and hear easily the stories of Duoro Valley.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 29, 2022

Dear Sherry,
I appreciate you taking the time to write so many kind words about our country and services - I truly appreciate you sharing your experience.
I will make sure to share your feedback with all our team and guides.
Looking forward to welcome you in Portugal once again in the future.
Sincerely,
Pedro

Our trip was amazing! We saw 3 cities, Rome,...
Italy | Sep 16 - Sep 23, 2022

K
Kim M.
Minerva, NY | Reviewed on Sep 29, 2022
Our trip was amazing! We saw 3 cities, Rome, Florence, and Venice and each one was just as amazing as the others. All of our transfers went smooth, our hotels were fabulous, and our tours were great. It was the perfect balance between scheduled tours and time to explore on our own. One tour guide in Venice named Valerio Coppo was phenomenal. He went above and beyond. His tour of the islands of Murano and Burano were exceptional. So personal! Could not recommend more. Livtours also... Read more

Our trip was amazing! We saw 3 cities, Rome, Florence, and Venice and each one was just as amazing as the others. All of our transfers went smooth, our hotels were fabulous, and our tours were great. It was the perfect balance between scheduled tours and time to explore on our own. One tour guide in Venice named Valerio Coppo was phenomenal. He went above and beyond. His tour of the islands of Murano and Burano were exceptional. So personal! Could not recommend more. Livtours also did a fantastic job. We had one of the Colosseum in Rome and one in Florence (which was a food and wine tour ) which happened to be just my husband, myself, and the tour guide.
Our other tours were great as well. Evyenia and Harris did an excellent job with our itinerary. Would highly recommend. We were so pleased we are going to start planning next years trip with the KimKim agency.

Activity Reviews
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome
Pasta & Tiramisu Making Class
Pasta & Tiramisu Making Class
Rome

This was fun! If you already know alot about cooking and baking, you might be a tad disappointed but all in all it was a fun experience.

Florence Food & Wine Tour
Florence Food & Wine Tour
Florence

Had our very own private tour guide, just my husband and I. It was very nice! Tour guide was great.

Half-Day Murano & Burano Islands
Half-Day Murano & Burano Islands
Venice

Wonderful! Valerio Coppo could not recommend more.

Local transfer in Florence
Italy
Private Sunset & Aperitivo Gondola Ride
Private Sunset & Aperitivo Gondola Ride
Venice
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Sep 30, 2022

Dear Kim,

Thank you very much for all these kind words and for your time to write this review. We are really excited that you enjoyed your trip in the beautiful Mediterranean country of Italy. I will be more than happy to organize your next experience to Italy or Greece!

I wish you safe travels!

Best regards,
Harris

Portugal is a MUST for your next European Holiday
Portugal | Sep 8 - Sep 19, 2022

Martha
Martha R.
San Antonio, TX | Reviewed on Sep 29, 2022
We could not be more pleased with the trip that Marta arranged for us to visit Portugal. From our time in Lisbon, our spectacular hike along the coast in the Sintra Region and our final days in Porto, we were consistently impressed with the high levels of service, the lovely accommodations and the ease of executing the trip as planned via the travel App. We were able to stay in touch with Marta the entire time and she was always available to connect with us if we had any questions. We... Read more

We could not be more pleased with the trip that Marta arranged for us to visit Portugal. From our time in Lisbon, our spectacular hike along the coast in the Sintra Region and our final days in Porto, we were consistently impressed with the high levels of service, the lovely accommodations and the ease of executing the trip as planned via the travel App. We were able to stay in touch with Marta the entire time and she was always available to connect with us if we had any questions. We found the Tour group for our hike to be exceptionally kind and flexible. We had a possibility of poor weather and every day; the team was willing to reschedule pick up's and or modify our trek so we could avoid any issues. The GPS App for the treks was very easy to use and we were able to follow along the paths with confidence. We want to say a special thanks to Marta as she was EXTREMELY helpful to us as we had to delay our trip slightly. She graciously helped us to reschedule all of our plans and we could not have been more grateful for her patience. We have used KimKim in the past and we will absolutely use them for our next trip.

Hotel Reviews
Pestana Cidadela Cascais
Cascais

This property is sublime. The grounds are appointed with incredible exterior sculptures and tranquil courtyard. The room was lovely, extremely spacious and comfortable. The pool area was peaceful, and we were able to have a cocktail while lounging in the sun. FIVE STARS!!

Authenticity & Character
Location
A lovely stroll along the waterfront to the city center of Cascais
Staff
Cleanliness & Comfort
Arribas Sintra Hotel
Sintra

This hotel was perfect for Arribas. The POOL - OH MY GOODNESS! I have never seen a pool like this, enormous. The staff was so kind, and we appreciated all of the assistance during our stay.

Authenticity & Character
The POOL! You must swim, it is a surreal experience.
Location
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 30, 2022

Hi Martha, thank you so much for this fantastic review and the time you put into it. It was a pleasure to prepare this experience for you and see how you enjoy it despite the change of dates. Portuguese countryside and natural parks as you say are a MUST and hiking through them is an adventure. Let me know when you plan a new excursion to Spain or Portugal and I will be happy to help. All my best, Marta

We were impressed and very pleased with each ...
Portugal | Sep 16 - Sep 26, 2022

Page
Page R.
Hanover, MA | Reviewed on Sep 29, 2022
We were impressed and very pleased with each contact we made ...The trip was planned beautifully. We loved our hotel accomodations. We were so impressed with Portugal as a whole. The country works so well...health care, environmentally sustainable, education...a relaxed friendly affordable country Read more

We were impressed and very pleased with each contact we made ...The trip was planned beautifully. We loved our hotel accomodations. We were so impressed with Portugal as a whole. The country works so well...health care, environmentally sustainable, education...a relaxed friendly affordable country

Hotel Reviews
Madalena by The Beautique Hotels
Lisbon

excellent location...excellent service..delicious breakfast...lovely room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto

Great location...excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora
Pestana Cidadela Cascais
Cascais

Wow..What a beautiful hotel Great location..modern and cool

Location
Cleanliness & Comfort
Activity Reviews
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

We loved it and our guide was excellent

Quality of Experience
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

It was wonderful...the music was beautiful

Quality of Experience
Food
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

We loved our driver Nelson..we enjoyed the entire day with him. He was excellent...great smooth ride..relaxed..beautiful playlist of music

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Andre was very nice and informative

Quality of Experience
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

We were surprised it was private tour...It was wonderful...and tasting was great..served with delicious cheese

Quality of Experience
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

I was concerned at first that Andre had a cold but he explained it was just an allergy. He was a fast driver but drove well. He was very engaging and gave us an excellent all day tour. We enjoyed getting to know him and share stories

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

We were again surprised it was a private tour...It was excellent. What a beautiful vineyard and winery....so beautiful. We LOVED our lunch

Quality of Experience
Guides, Drivers and Staff
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

It was beautiful..hot and just beautiful country

Quality of Experience
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Portugal

It was a beautiful town and our guide was calm and interesting We had a little mix up in the chapel of Bones..too crowded for us...and we lost our guide for a while..waited outside..It was nice

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 29, 2022

Hey Page :)
It is great to hear from you!

I am reallly happy to hear that you enjoyed our planning and that Portugal exceeded your expectations! Thank you so much for your kind words about Portugal.

All the best,
Pedro & Across Portugal Team

Trip of a lifetime
Morocco | Sep 2 - Sep 18, 2022

Jennifer
Jennifer O.
Morristown, NJ | Reviewed on Sep 28, 2022
Overall we had an amazing experience planning and participating in our trip to Morocco where we visited Rabat, Chefchaouen, Fes, Merzouga, Boumalne Dades, Marrakech, Essaouira, and Casablanca. From start to finish KimKim and it’s affiliate Original Travels accommodated our wishes and succeeded in meeting our expectations. This was the first time that we used a travel agency to plan a trip and relinquished the planning process to another. It was really nice to not worry about anything.... Read more

Overall we had an amazing experience planning and participating in our trip to Morocco where we visited Rabat, Chefchaouen, Fes, Merzouga, Boumalne Dades, Marrakech, Essaouira, and Casablanca. From start to finish KimKim and it’s affiliate Original Travels accommodated our wishes and succeeded in meeting our expectations.

This was the first time that we used a travel agency to plan a trip and relinquished the planning process to another. It was really nice to not worry about anything. Our trip was 16 days long, with 8 different accommodations, 6 different tour guides, 8 different major stops (not including all the wonderful places in between), 1 amazing driver (Karim), and an impromptu neighborhood get together. Each place was completely different and exciting. Having never been to Morocco, we were blown away with the kindness of the people and the beauty of the country.

Our accommodations were 5 star hotels, luxury tent, guest houses, or riads with delicious breakfasts that met or exceeded our assumptions with one exception. Riad Perle D'Eau in Essaouira was clean and the rooms were large but overall the hotel is aging and was not on par with the rest of our accommodations. Once you’ve stayed in amazing places you definitely can feel the difference. The breakfast was mediocre too. It would have gone a long way if our rooms overlooked the ocean instead of a staircase and another room.

In Fes we stayed in a beautiful Riad where the shear beauty of the open air lobby meets you at the door. The stage is definitely set when you arrive to a traditional tea service. Upon showing us to our room we were overjoyed with my sisters room and were told that the hotel had “upgraded” us to an upper floor. There was no comparison to how much nicer her room was. If we had not seen her room we would have been happy in our accommodations but her experience was definitely different. We asked to be moved and they were unable to accommodate us. When traveling with others, you want the rooms to be the same not glaringly different.

We signed up for many workshops and truly loved learning how to make the many exports Morocco is known for. We walked away from each experience appreciating the amount of time, effort, and skill put into each piece of pottery, leather goods, food, brass and copper, blanket, and rug.

The only one that did not meet our expectations was the babouche shoe workshop in Marrakech. We were supposed to fully make a pair of shoes to take with us. Even though we learned the steps to making a puff puff and shoes, we were unable to make our own. At least 3 hours need to be set aside to accommodate this class. Originally we were scheduled to do this in the morning followed by a food tour. Both the food tour and the workshop were rushed and therefore not as we had anticipated.

I would not recommend the winery tour outside of Essaouira. (we were scheduled to tour the facility, wine taste and luncheon there). We chose to continue on to Essaouira and Original Travels took us to a wonderful restaurant on the beach where we enjoyed a glass of wine and a delicious seafood meal.

We rode a camel, sand surfed, took a kite surfing class and a cooking class, had a message, a facial, 2 Hammams, hiked in the Atlas Mountains, and participated in a balloon ascension over Marrakech. These activities enhanced our overall experience.

Each stop we made, each place we visited, each person we met left us with a true appreciation for Morocco. Thank you KimKim and Original Travels for an exceptional once in a lifetime experience.

Hotel Reviews
The View Hotel
Rabat

Wonderful first stop. Enjoyed the treats awaiting our arrival from the airport. Breakfast was delicious!

Authenticity & Character
Beautiful new hotel
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

My favorite! Enjoyed the 1946 hotel steeped in history. If it’s good enough for Winston Churchill it’s definitely good enough for me. Afternoon tea and cookies is a wonderful way to end your day.

Authenticity & Character
Beautiful hotel and delicious food
Location
The neighborhood was a little run down but a quick walk to the square.
Staff
Remembered our name every time and was genuinely happy to see us each afternoon
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Riad was perfectly located. Simple accommodations with a very helpful staff. Breakfast was delicious. Tried our first Hammam here and the private pool. The Hammam is not a luxurious spa like experience but definitely an eye opener and my skin never looked better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès

Upon checking in the staff showed us to our rooms. My sister’s room was on the main floor with a beautiful open floor plan overlooking the Riad’s open space. We were told that we were upgraded to another room. Unfortunately this room didn’t feel like an upgrade but of a switch to accommodate another. Our room felt dark where the bathroom was separated between the bathing area and facilities right between the seating area making the room feel cramped. To be fair we probably would have been happy with the accommodations if we hadn’t seen the other beautiful room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Loved visiting the Sahara Desert. I would recommend visiting for only one day since there isn’t enough to do for 2 days. I would not take guests to a pool that isn’t up to the same standard as the camp. The pool where we were dropped off at was still under construction and shouldn’t be used.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Loved our stay here. The hospitality and food was superb.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Perle D'Eau
Essaouira

The rooms were large and clean, unfortunately they looked into someone else’s room and a stairway. The Riad is dated with a mediocre breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms do not have airconditioning so having to close the drapes to preserve our privacy made the rooms uncomfortable.
Hôtel & Spa Le Doge
Casablanca

The Art Deco hotel takes a minute to get used to. My sister’s room was so outlandish that they moved her to a different room where she was very comfortable. The staff was fabulous and the breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer to Essaouira & Argan Oil Tour
Transfer to Essaouira & Argan Oil Tour
Morocco

Enjoyed the demonstration and walked away with a better understanding on how the oil is made. More of a stop to purchase quality products.

Quality of Experience
Half-day private tour in Rabat
Half-day private tour in Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Chefchaoeun
Guided Tour of Chefchaoeun
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Very informative
Transport
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss  & Meknes
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco

Loved all of our stops and really enjoyed our stop at Volubilis.

Quality of Experience
Guides, Drivers and Staff
Transport
Karim did a great job getting making stops and adding adventure throughout the day.
Hike through Berber Villages
Hike through Berber Villages
Morocco

Loved spending time with our guide and his lovely wife. They were incredibly welcoming!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Taxi was definitely an adventure on its own.
Dine with a local family
Dine with a local family
Morocco

The dinner was delicious! Unfortunately, the wife was so tired that we felt like we were an inconvenience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Family pottery and mosaic workshop
Family pottery and mosaic workshop
Morocco

We loved this activity! We really gained an appreciation for all the work that goes into the art of mosaics and pottery.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Henna Party
Traditional Henna Party
Morocco

The artist was extremely talented in her craft.

Quality of Experience
Transport
Brass Etching Workshop in Fes
Brass Etching Workshop in Fes
Fes

We didn’t have a workshop but we did take a tour of the brass making area and saw the experts at work.

Quality of Experience
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Morocco

Wonderful day! Lamb lunch was an adventure and loved meeting the monkeys! Riding a camel was an experience in itself. Two hours with rain, wind and sand felt like authentic once in a lifetime ride.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ensemble Artisanal (Handicraft Centre) in Marrakech
Ensemble Artisanal (Handicraft Centre) in Marrakech
Marrakesh

Highly recommend a visit. Quality merchandise priced reasonably without the stress of bargaining!

Quality of Experience
Guides, Drivers and Staff
Full-day guided tour in Fes
Full-day guided tour in Fes
Fes

Loved our guide Hafid! We felt like we were in great hands from start to finish. When bargaining let him help you. We overpaid at the leather store because we tried to do it ourselves. We learned a valuable lesson and got much better as our trip progressed. He spent two full days with us and we enjoyed it immensely.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boumalne Dades to Marrakech via Ouarzazate & Aït Benhaddou
Boumalne Dades to Marrakech via Ouarzazate & Aït Benhaddou
Morocco

I loved all of our stops… it’s a long day!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Desert Adventures in Erg Chebbi
Guided Desert Adventures in Erg Chebbi
Morocco
Quality of Experience
Guides, Drivers and Staff
 Erg Chegaga Desert Adventure
Erg Chegaga Desert Adventure
Morocco
Quality of Experience
Guides, Drivers and Staff
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Morocco
Le Jardin Secret Gardens Tour
Le Jardin Secret Gardens Tour
Marrakesh

We ate lunch her which was a beautiful spot to take a break!

Quality of Experience
Guides, Drivers and Staff
Marrakech - Full Day Tour
Marrakech - Full Day Tour
Marrakesh

Great job acclimating us to the city and giving us wonderful history information.

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Ride
Hot Air Balloon Ride
Marrakesh

What a wonderful way to see Morocco! This was my sister’s first ascension and our 3rd.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class at La Maison Arabe
Cooking Class at La Maison Arabe
Marrakesh

Great class start to finish! My husband that doesn’t cook loved it as well. We ate the food that we prepared and it was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Marrakech private food tour
Marrakech private food tour
Marrakesh

Unfortunately this was at the end of the day and we felt rushed. We did enjoy the main meal but could have gone with Karim and had the same experience.

Quality of Experience
Food
Create your family's 'Babouche
Create your family's 'Babouche
Morocco

We only had 40 minutes to have a small demonstration about puffs and Babouche shoes. While informative, it was not what we expected.

Quality of Experience
Guides, Drivers and Staff
Carpet Weaving With Berber Women
Carpet Weaving With Berber Women
Morocco

Demonstration and 5 mins each weaving.

Quality of Experience
Moroccan Hammam Retreat at La Mamounia
Moroccan Hammam Retreat at La Mamounia
Marrakesh

Excellent!

Quality of Experience
Wine Tasting at Domaine Val d'Argan
Wine Tasting at Domaine Val d'Argan
Essaouira

They didn’t know we were coming so we moved on to Essaouira where we had a lovely lunch on the beach.

Quality of Experience
Private Kitesurfing Lesson Essaouira
Private Kitesurfing Lesson Essaouira
Essaouira

Our instructor was thorough and knowledgeable. We ended our lesson with a better understanding of the sport and a desire to continue with lessons.

Quality of Experience
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco

Uneventful drive. Seeing a sheep on top of a car being transported and a camel along the road was our highlight.

Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

Beautiful Mosque and a must see since it’s the only one in the country that you can go in.

Quality of Experience
Guides, Drivers and Staff
Off-The-Beaten-Path Casablanca for Early Arrivers
Off-The-Beaten-Path Casablanca for Early Arrivers
Casablanca

Our trip wouldn’t have been the same without Karim our exceptional driver. From start to finish he was instrumental in getting us from point A to Z with wonderful stops in between.

Quality of Experience
Guides, Drivers and Staff
Transport
It’s amazing how much stuff we got in one car.
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 29, 2022
Hi Jennifer, Thank you very much for making time to provide us with your detailed feedback. It's really important as it helps us to enhance our guests' experience. We are glad to hear that we succeeded in meeting your expectations and you had a unique and lifetime experience with our company. All the members of our team always endeavor to go above and beyond to ensure that our guests have memorable moments in our beautiful kingdom. As you mentioned, Morocco is known for the kindness and... Read more

Hi Jennifer,

Thank you very much for making time to provide us with your detailed feedback. It's really important as it helps us to enhance our guests' experience.

We are glad to hear that we succeeded in meeting your expectations and you had a unique and lifetime experience with our company. All the members of our team always endeavor to go above and beyond to ensure that our guests have memorable moments in our beautiful kingdom. As you mentioned, Morocco is known for the kindness and hospitality of its people and we always treat our guests as members of our family and make them embrace the moroccan inspirational cultures as real Moroccans. Such reviews are what keeps us on progress and pushes us to offer more to our precious travelers.

We are, however, sorry to hear about your experience in Riad Perle D'eau. We have recommended this Riad for many years and no client has ever complained about it or their food service. It is the first time to have such an issue; we will contact them to know the reason behind this inconvenience and avoid any similar situation in the future.

Palais Amani is also one of the best luxury accommodations in Fes. We have booked the same categories for both of you, It sounds strange that you didn't have the same type of room similar to your sister's. We have implemented a new communication system for our booking manager to double check with hotels to assure that all the rooms booked look the same and have same category.

Thanks also for sharing your notes about your experience in the red city. Initially, the purpose from this activity is to learn the steps of making the babouche choes and end up making your own. That's really inconvenient that you didn't experience that as it's a part and parcel of the activity; I have contacted your guide in Marrakech and she promised that such a situation wouldn't take place again.

We are sincerely sorry for the inconveniences and looking forward to seeing you again soon.

Best Regards,
Abdel

Our experience of using KimKim was excellent ...
France | Sep 10 - Sep 21, 2022

Elizabeth
Elizabeth G.
United Kingdom | Reviewed on Sep 28, 2022
Our experience of using KimKim was excellent from start to finish. Everything was planned according to what we wanted. There are things that we have learnt from the experience and would ask for differently when we plan a holiday using KimKim again (which will most definitely do).
Thomas was always on hand and responded positively.
Le Clos des Pommiers Guest House - this was a beautiful guest house and ideal for our first night's stay. Although the hosts spoke little English they were...
Read more

Our experience of using KimKim was excellent from start to finish. Everything was planned according to what we wanted. There are things that we have learnt from the experience and would ask for differently when we plan a holiday using KimKim again (which will most definitely do).
Thomas was always on hand and responded positively.
Le Clos des Pommiers Guest House - this was a beautiful guest house and ideal for our first night's stay. Although the hosts spoke little English they were extremely welcoming and went out of their way to secure us a reservation for dinner.
Hotel Le Relais Saint Michel - although not the best hotel we can understand why it was chosen with its vicinity to Mont Saint Michel. Mont Saint Michel was certainly an experience not to be missed, if a bit touristy! The guided tour with Samuel was informative and he was extremely knowledgeable about the area. (It would have been useful to know that you needed a pin number to gain access to the hotel).
Hotel Le Sozo - this was a quirky hotel close to the centre of Nantes, which was a lovely town.
Hotel Anne d'Anjou - this was a lovely hotel in an excellent location. Saumur was an interesting town. The tour of the vineyards with Amelie was fascinating and it was definitely worth doing.
Le Folie Saint Julien Guest House - this was a lovely guest house and the hosts were welcoming, although the location was not ideal as going anywhere involved driving. The tour of the vineyards was not as interesting as the previous one, it felt more like an opportunity for selling wine.
Chateau Tour - this was one of the highlights of our tour. The tour guide Nicolas really made the tour come alive, he was one of the best tour guides I have ever come across.
Hotel Le Pommerais - this was the least favourite of our stays. The hotel wasn't great and nowhere near anywhere to either eat or have a stroll. Although the Le Folie Saint Julien wasn't in the best location, the charm of the accommodation made it worth it, Le Pommerais didn't have this. Also we visited Le Mans on a Monday and virtually everything was shut (not KimKim's fault as this is typical of French regional towns).
Grand Hotel Luxembourg - a great hotel in a perfect location. The tour of the Omaha Beach was inspirational, our only criticism was that it was geared towards Americans, but nonetheless we certainly learned a lot.
Overall this was an experience not to missed, ,the travel plan met what we had asked for (which was sketchy). In the future we will know to be more specific about our requirements.

Activity Review
Loire Valley: Châteaus de Chambord & Chenonceau
Loire Valley: Châteaus de Chambord & Chenonceau
Amboise

The was the highlight of our tour of the Loire Valley. Our guide Nicolas really made the tour come alive. He was the best tour guide we have ever had the pleasure of meeting.

Quality of Experience
Guides, Drivers and Staff
Enthusiasm and knowledge of his subject
Transport
Local specialist: Thomas Heitzmann

Pura Vida - thanks Randall and team!
Costa Rica | Sep 14 - Sep 21, 2022

S
Sarah H.
United Kingdom | Reviewed on Sep 28, 2022
Thanks so much to Randall and team for designing our holiday to Costa Rica, and being so responsive to any requests or changes we had. It was our first time using Kimkim and they were very patient and understanding. They recommended a great mix of locations and activities for us and we managed to fit a lot into 2 weeks. All of the transfers went really smoothly and we felt really well supported throughout the whole trip. Pura Vida!! Read more

Thanks so much to Randall and team for designing our holiday to Costa Rica, and being so responsive to any requests or changes we had. It was our first time using Kimkim and they were very patient and understanding. They recommended a great mix of locations and activities for us and we managed to fit a lot into 2 weeks. All of the transfers went really smoothly and we felt really well supported throughout the whole trip. Pura Vida!!

Hotel Reviews
Jaguarundi Lodge
Monteverde
Arenal Manoa & Hot Springs
Fortuna
Activity Reviews
Canyoning Tour
Canyoning Tour
Arenal/La Fortuna
Monteverde - Hanging Bridges Guided Hike & Zip-lining tour
Monteverde - Hanging Bridges Guided Hike & Zip-lining tour
Monteverde
Guided Hike in Arenal Volcano
Guided Hike in Arenal Volcano
Arenal/La Fortuna
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Sep 28, 2022

Hi Sarah,

Thank you so much for the positive rating and comments. We're happy that you and David are happy, and we're looking forward to your next visit to our country or to any other destination that Kimkim organizes around the world.

Pura Vida!
Randall

KimKim service was fantastic and will use again!
Mexico | Sep 22 - Sep 26, 2022

S
Shawana G.
Cypress, TX | Reviewed on Sep 28, 2022
This was my first time using KimKim and was phenomenal in many ways. It was like having a personal guide with me and my group of 8 friends throughout my entire birthday celebration. They set up a personal chef, photographer, five days of transportation and excursions. The only thing that I am not totally favorable about is the lack of transparency in the pricing model. I had a friend to cancel and hike I understand the no refund policy after thirty days, we all know that all... Read more

This was my first time using KimKim and was phenomenal in many ways. It was like having a personal guide with me and my group of 8 friends throughout my entire birthday celebration.

They set up a personal chef, photographer, five days of transportation and excursions.

The only thing that I am not totally favorable about is the lack of transparency in the pricing model. I had a friend to cancel and hike I understand the no refund policy after thirty days, we all know that all excursions can be cancelled and refunded up until
About 48 hours before the trip.

But, I will let that go because everything was planned out perfectly and took allllllllllll the stress away from me. Any issues that we had Ximena and Melina were only a WhatsApp chat away. I honestly rate these ladies 7 stars!!!!!!

Leslie did great on the planning but was often slower for someone who lacks patience (me), but once the trip was handed over the Ximena and Melina the responses were within seconds. This brought me so much comfort and my group was amazed at how responsive they were at all hours!!!

Activity Reviews
Mexican Dinner Party!
Mexican Dinner Party!
Nuevo Vallarta
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset in a Sailing Boat
Sunset in a Sailing Boat
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
City tour & Tequila Tasting
City tour & Tequila Tasting
Puerto Vallarta
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Pérez

from organizing to the real trip, everything ...
Italy | Sep 20 - Sep 27, 2022

Diana
Diana S.
Irvine, CA | Reviewed on Sep 28, 2022
from organizing to the real trip, everything is going smoothly Read more

from organizing to the real trip, everything is going smoothly

Hotel Reviews
Rivoli Boutique Hotel
Florence

charming hotel, good services

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa La Francigena
San Gimignano

amazing views, super helpful management, ample living areas,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marianne Lopez

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.