Kimkim Trip Reviews

Every guide we had was special, as was each of the tours we partook in. We especially enjoyed boat ride to the Zingaro Reserve. Boat company the Lionel Ritchie was great!
We thought Lorenzo Capraro delivered a wonderful guided tour of Agrigento.
We loved Professor Onofrio Prestifilippo at the Casale of Villa Romana.
Our tour of Ortigia and the Neapolis Archaeological Park with was amazing with Fausto Mignelo
Our tour with Marco Saprenza was awesome on Mt. Etna.
We enjoyed the energy of Lara Guida Turistica on our very rainy excursion through Palermo.
All of our Hotel professionals were very capable, we especially loved Hotel Failla’s accommodation.
Overall we were very pleased with all the arrangements that were made by Marianne. It was especially comforting to be able to reach out to her whenever we were not sure of a given situation. Of course our drivers were timely and very professional as well.
We will definitely recommend Kim Kim and hope to do another excursion in the future ourselves.

Our trip planned by Johanna was fantastic! The hotels were all lovely, the food tour in Lima led by Amy was lots of fun and our drivers were all friendly and safe drivers. The highlight of our trip was our guide for Machu Picchu, the Sacred Valley and Cusco. Flor was an amazing guide-knowledgeable, resourceful, accommodating, considerate, and fun! Without a doubt she made our trip an experience of a lifetime! I have already recommended Kimkim to family and friends planning adventures around the world!

We had an amazing trip to Italy and Greece thanks to the help of KimKim and our specialist Harris.

Starting in Sorrento we had a peaceful stay right along the bay. Enjoyed wine and pizza and the local beaches.

Next we traveled to Athens where we had an amazing staying in Plaka District. We then finished the trip in Santorini where we enjoyed days by the pool and amazing Greek cuisine.

I would recommend KimKim to anyone looking to travel abroad and see the world in more detail!

Our guide Dennis, and our driver Surya were excellent. Also, at Ecolodge in Bukit Lawang, our guide Zul and the assistant, Jat were a very good team for finding orangutans and birds.
The trip overall was exciting and mind-broadening.

Hotel Reviews

Ecolodge Bukit Lawang

Bukit Lawang

Hotel rooms very basic, not in a bad way, but because the hotel is ecologically -oriented, some features, such as no hot water for the showers, may not be good for everyone. It was fine for us.

Authenticity & Character

Very committed to the environment

Location

Great place for orangutans

Staff

Friendliness, and helpfulness

Cleanliness & Comfort

Hotel Emerald Garden

Medan

Clean, decent pool, good breakfast buffet.

Authenticity & Character

Location

Closer to airport if just staying there for the convenience before flying out.

Staff

Cleanliness & Comfort

Sinabung Hills Berastagi

Berastagi

Very short stay so hard to say, but was very clean and nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tabo Cottages

Sumatera Utara

Nice location, nice rooms, good food, staff very friendly and helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Trek in Gunung Leuser National Park

Bukit Lawang, North Sumatra

Orangutans very easily seen. Our guide and assistant very good at spotting and identifying birds, which is not usual for them, we felt, but they were very open to helping with the birds.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trek Leuser Park - Day 2

Bukit Lawang, North Sumatra

same as day 1

Trek Leuser Park - Day 3

Bukit Lawang, North Sumatra

same as day 1

Quality of Experience

Sunrise Mount Sibayak Trek & Travel to Samosir Island

Indonesia

Long drive but good driver, good sights.

Travel from Bukit Lawang to Berastagi

Indonesia

Good driver, interesting sights.

Travel from Samosir to Medan Airport via Pematang Siantar

Indonesia

Long but good driver, interesting sights.

We first planned to go to Morocco in 1998 ..... it's taken a while but we've just finished an amazing trip. Starting in Marrakech, over the High Atlas to Boumalne Dades, the desert of Erg Chebbi, across the middle atlas to Fes, the beautiful Blue City of Chefchaouen and flying out of Tanger.

All this time we were in the very capable hands of Samir who’s genuine passion for his country and Berber culture was an unexpected bonus to the trip. It was a pleasure to meet him and be able to learn just a little about Morocco and it’s people. I am a nervous traveller yet he managed to make the long drives a relaxing delight with his safe and assured driving.

We had a great experience. High lights would be exploring the desert and wondering the streets of Chefchaouen at sunset. If we had a little more time I would have loved to explore the high Atlas Mountains and see more of the wilderness of Morocco. Maybe next time. Tips for Marrakech and Fes medinas with guides. Do a little homework first so you know exatcly what you want to see, eat and buy. It does feel that the guides ( more so
In Fes ) are really just on a tour of things to buy ( with a commission ) so it's worth knowing what you really want to do and being firm , but sincere about it with the guides. The medinas are somewhere to get lost in but somethings that's half the fun.

Altogether a wonderful albeit 24 years late and a big thank you to Samir.

Amazing! It was our first time going with kimkim… was a little nervous, having never used a travel consultant online to do our bookings before. But every little detail was well thought out and paced out. We had a great balance of activity and relaxation. Norway is spectacular… Flam is a must see.
I would totally recommend KimKim… thanks so much Julia for planning the perfect holiday.

Tomaz worked tirelessly to organize our trip the way we wanted and Grand Cuvee Tours managed it. Given the complexity of the trip for 3 countries over more than 2 weeks there were a few snafus which were well managed by the GCT team, but in all everything went extremely well. Italy was awesome and some of the hotels we stayed at were fantastic. In particular, the guide we had at the Uffizi gallery was very helpful and knowledgeable and the lady who guided us around Salzburg easily adapted to what we wanted to see and went out of her way to ensure we managed our way through the atrocious weather. We also had some great drivers, including Vincenzo who managed our visit to Pompeii and had an infectious sense of humor. This was the first time my adopted daughter visited Europe and she loved every day of it. Thank you everyone who helped make this a memorable vacation.

Greece was so amazing that I really do not know where to begin. First, KimKim and Chris were incredible. Chris took the time to talk to me and my wife and really try to understand the type of trip we were after - we wanted to explore on our own, sail on a small boat and see all the sights but not be with a big group.

He put together an 18 day extravaganza that included local guides in Athens (Thanks Apollo !), a car rental with us driving around Greece to Delphi, Olympia, Nafplio and all the amazing sites in between. We had lunch with an amazing family of olive oil makers, we toured a winery (that our local guide in Athens suggested), incredible accommodations at each city (we stayed in Galaxidi, Katakolo and Nafplio). The driving was easy and fun and gave us the flexibility to do what we wanted. We made a circle around the Bay of Corinth, returned to Athens and flew to Mykonos. In Mykonos we hopped on a 40 foot sailboat.

We sailed with naxos-yachting.com and had an incredible crew - shout out to Akis and Anna. They took us to Delos, Paros, Naxos, Schinousa and Santorini. Each port was mind blowing and after 4 days of sailing, they are friends for life. They had so much local knowledge and got us off the beaten path - we hit restaurants that only the locals use, we jumped off cliffs, we swam in caves and at one point we found ourselves sitting on the front porch of an old couple's house, laughing and drinking some homemade liquor with them - us not speaking a lick of Greek and them not speaking a lick of English - amazing.

We ended the trip with a few restful days on Santorini - we had wine tour, a boat ride through the caldera and more amazing accommodations - Santorini is like a movie set.

We travel a lot and expect small things/inconveniences to pop up. Honestly, did not have a single one. Every time Chris had planned a driver - they were there on time and professional. Every flight - we had our tickets, transfer etc. Every hotel, they were waiting for us. Unreal.

All in all, one of the best trips of my life.

Hotel Reviews

Athens Manor Houses

Athens

The accommodations are great, the staff super nice and the breakfast was spot on. The location is perfect as we could walk to everything. The only negative for me was the street noise in Athens but even with that, it was great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

As an American who lives in the South, I was wishing for stronger AC.

Ganimede Hotel

Galaxidi

Beautiful place. My wife and I ended up with a very large room that had a kitchen, bath and upstairs loft. The Breakfast in this place is crazy good. Staff was super. I honestly felt like I was staying in someone's house.

Authenticity & Character

Felt like someone's home - in a good way.

Location

Town is small but we could walk to both harbors in less than 3 minutes. The town is wonderful to walk around.

Staff

Cleanliness & Comfort

Orizontes View Hotel

Pyrgos Ilia

Clean, crisp, modern, spacious, great AC - oh, and the view !!!!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

3Sixty Hotel & Suites

Nafplio

Nafplio is a must see. While I tell everyone that the people I met in Greece were the nicest people in the world, the staff at this hotel topped the list. The young ladies that worked the desk and the breakfast area were delights. They were super helpful, took care of getting our laundry done, hooked us up with suggested beach spots and kept the ice buckets full (which in Europe is amazing). The rooms were large, big ceilings and great. The food at the restaurant (breakfast was included) was great, so good that we stayed for dinner one night.

Authenticity & Character

Location

Small beautiful town and this place is right in the middle of it all.

Staff

THE MOST HELPFUL

Cleanliness & Comfort

Great rooms and great AC

Activity Reviews

Acropolis & Flavors of Athens

Athens

Apollo was our guide and he did a great job answering 1,000 questions, giving us insight into the ruins and, best of all, giving us tips for the rest of the trip. At his suggestion we hit a winery "Up in the Clouds" and had one of those unexpected great days.

Quality of Experience

Guides, Drivers and Staff

Transport

Lunch with Olive Grove View

Greece

This was an "optional" but suggested event. We had a group of 6, I called on our way out of Delphi and they said just swing by. HOLY COW - we had one of the best meals, olive oil tasting, discussions with locals on the whole trip. 6 people 4 bottles of wine and all the food you can eat - $140.

Quality of Experience

Food

Guides, Drivers and Staff

At sea in the Aegean

Greece

Naxos Yachting - Akis and Anna were our crew and they were wonderful.

Quality of Experience

Local folks with local knowledge.

Private Santorini Wine Tour

Santorini

Great tour of a couple of wineries - pretty standard stuff. Our guide Elsa was very sweet and knowledgeable. The dinner after was great food but we were the only people in the place so the atmosphere was a lacking.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Quality vehicles - very comfortable.

We had an amazing trip! With Deborah's coordination, expertise and knowledge, she blended our request for traditional African cultural experiences and off the beaten path adventures. We visited Johannesburg (Soweto, Cradle of Humankind, Sterkfontein Caves), Safari in Kruger Bush, Cape Town coastal tours (including lunch with Nicky Gibbs!), Paternoster (Penguins, lunch at Wolfgat), Cederberg, (Rock Art), Franschhoek (Wine Country), National Parks (both Western & Fossil), Victoria Falls, then onto the Grand Finale on the Chobe River Boat. Transfers went smoothly, as with every hand-off to a new wonderful Tour Guide. Would highly recommend her to personalize your next adventure. We can’t thank her enough!

We were late getting started on planning our trip to Turkey, but Berat stepped right up and got us all squared away in just a few days. We had some ideas about what we wanted to see and she put them together in an itinerary that made sense, with a good balance of travel and sight seeing each day. We had been warned away from Troy, but our guide, Erdem Keseli, did a great job of interpreting the site and the museum, as he did for the other sights we visited (Gallipoli, Assos, Pergamon, Asclepion, and Ephesus). We enjoyed the hotels Berat selected, especially the Sunset Boutique Hotel in Assos where we had a great view and the best breakfast! The last night of our trip in Sirince at the Hotel Manolian was disturbed by the loud barking of the street dogs, though there's little the hotel could do to prevent that. It was otherwise comfortable and well located for wandering the streets of the village. Overall, everyone we interacted with on our trip, guide, driver and hotel staff were warm and welcoming and we are already dreaming of our next trip to Turkey!

Hotel Reviews

Sirkeci Mansion Hotel

Istanbul

This is a charming hotel in a wonderful location for exploring the sights of Sultanahmet in Istanbul. The staff were very kind and helpful and breakfast was delicious. The view from the rooftop terrace at night is magical.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Doubletree by Hilton Çanakkale

Çanakkale

While clearly a chain hotel, this hotel is well located and clean and has all the amenities one might want. The staff were very friendly and breakfast was good. The bed was very comfortable. It is outside the central part of Cannakale, but is along the water with good restaurants in walking distance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Assos Sunset Boutique Hotel

Çanakkale

We loved this hotel. The room was charming and the staff were wonderful. The view from the terrace was spectacular. Breakfast was the best of the whole trip - a whole selection of traditional Turkish breakfast foods.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Hera

Bergama

This is a charming hotel in walking distance from the commercial center of Bergama. It was quiet and comfortable and the staff were very welcoming. Breakfast was good, but since it was the day after our spectacular Assos Sunset Boutique Hotel breakfast, it wasn't quite the same. There is a charming courtyard where you can relax with a drink any time of day.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Discover Byzantine + Ottoman Istanbul

İstanbul

We enjoyed all the sights on this tour. It was great to have a guide who was able to get priority entrance for the Palace and the Cistern so we didn't have to waste time waiting in lines.

The entire trip went very smoothly. Our guides and flights were on time, and our experiences were amazing. My favorite was the sunset cruise in Santorini and the all day sailing trip In Santa Maria di Leuce! I couple disappointments was where we went on the bike tout and the cooking class. Was a total different than what the agenda said. The guides were still wonderful and Chef Livio was an absolute charm. We thought we were going into he countryside but apparently the Italy organizer was under the impression we were adamant about keeping it personal just for us. If we were asked we all agreed that we would have preferred the original pan even if it meant we would be with other people. One other drawback was the accommodations in Naples. The place itself was fine it was the dreadful neighborhood! We tried to venture out and each time went back to the hotel to eat both lunch and dinner! Pretty scary in that area.

Hotel Reviews

Santo Miramare Resort

Santorini

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Philippos Hotel Athens

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palazzo Caracciolo Napoli - MGallery

Naples

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Posia Luxury Retreat & Spa

San Foca LE, Italy

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Genova Roma

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Welcome to Santorini

Santorini

Free time in Santorini

Santorini

Platinum Morning Caldera Cruise

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

WE were dropped off at a location by our hotel and our drop off after he cruise was an hour away from our hotel so we returned quite late and our driver was a maniac returning us.

Welcome to Athens!

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Restaurants in Athens

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

The local restaurants were the best!

Acropolis Guided Tour

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Naples

Naples

Quality of Experience

Guides, Drivers and Staff

Transport

Pompei & Vesuvius private excursion (Self-drive)

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Lecce

Lecce

Quality of Experience

Guides, Drivers and Staff

Transport

Bike & Cooking excursion in Gallipoli

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

Street Food Walking tour in Lecce

Lecce

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full day sailing trip in south coast of Apulia

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

Restaurant Suggestions in Rome

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Departure day

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

MHammed was an excellent driver and provided delightful conversation and interesting information about Morocco's culture, people, and places to see. He was flexible with changes in itinerary and available whenever needed. Every day was a highlight so it is impossible to choose! Kamal, our guide in Fez was a fount of history, culture, and insight. The kindness in Merzouga when I became sick was remarkable and the flexibility to stay an additional night allowed me time to recover. The moments of a lifetime were the night in the Sahara dunes, a camel ride, walking up the dunes, and dinner under the stars. We enjoyed driving through the Atlas mountains and seeing the mountain cities. Mustafa was our guide in Marrakech and he expertly navigated the historic inner city and provided insight and information. We made new friends and fell in love with Morocco!

Hotel Reviews

Riad Maison Bleue And Spa

Fes

Beautiful hotel, excellent staff, delicious food, perfect location, need I say more?

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasbah Mohayut

Merzouga

Comfortable and easy going. Walking distance to the dunes with great views of the Sahara from the upper balcony. The staff is great. They were very helpful when I was having a medical issue and graciously arranged our ability to stay an extra day to recover.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Paradis Du Sahara

Merzouga

A modern and comfortable tent at the edge of the dunes with running water, bathroom, and shower. Dinner was excellent and drumming after dinner was great fun.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ksar Ighnda

Asfalou

The Riad is nestled in a smaller town in the Atlas mountains. The room, food, and staff were all excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Almaha Marrakech

Marrakech

The hotel is luxurious and is located within the Medina, walking distance from the central marketplace. With help from our guide we learned how to navigate the winding walkways to the market ourselves. Breakfast on the upper terrace is elegant and the food is excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cooking Class

Morocco

I loved having a personal opportunity to cook Moroccan Tangine with a chef. It was great fun and enjoyed eating the results of my cooking! I came home with recipes that I plan to use.

Quality of Experience

Food

Guides, Drivers and Staff

Tour Fes with a Private Guide

Fes

Kamal was an excellent guide. He provided a wide array of knowledge of the history, culture, architecture, and artisans of Fez. Our time with him was a highlight of the trip and we learned a great deal. I wouldn't have missed having the expertise of a guide like Kamal.

Quality of Experience

Guides, Drivers and Staff

Tour Marrakech with a private guide

Marrakesh

Mustafa was an excellent guide with knowledge of the city, culture and history. He provided insight into the city, culture and history that was invaluable.

Quality of Experience

Guides, Drivers and Staff

Overall our trip was amazing. Huyen provided a fantastic itinerary, & our guide Trung went above & beyond. They all went out of their way to ensure our trip lived up to expectations, and it certainly did. We were particularly fond of Ha Long bay & our overnight boat experience, we also loved the activities set up for us in Hanoi.
Our only negative is we would have preferred to have stayed in some more accessible locations when staying outside of the major cities (with walking access to shops, restaurants etc., rather than just the resort). However, this may have been our error as we were unsure of exactly what we were looking for when booking.
All in all, we absolutely loved this experience & would not hesitate to book again with Huyen.

Our trip was great. We had some luggage snags and they were so helpful and rearranged the itinerary. Our guides in each area were so good. Great English. Lots of history and interesting information shared. Taking us to great places. Navigating everything.
Karim was a fabulous driver. His English is phenomenal. He is personable and easy to be with. We really enjoyed him.

We had a wonderful time in Morocco, and really loved the itinerary that kimkim put together for our two week tour. Soufiane, our driver, was definitely the hero of the trip. He was so friendly and accommodating, and really went out of his way to make us feel like his guests. We had excellent experiences with all of our guides: Mustapha in Chefchaouen, Hasan in Fes, Hamid in Sefrou, Said in Marrakesh, and Hussein in Ourika valley. Would definitely recommend our experience to friends and family!

Our trip with Egypt Promotion Travel was the experience of a lifetime. Although some of the accommodation was changed at short notice, it was generally for an upgrade. The guides, company representatives and drivers we had throughout the trip were always friendly and helpful.
Our guide Mohamed Jamal in particular was exceptional: extremely knowledgeable, enthusiastic, patient, and always going the extra mile to take us to the best sites and at the best times. If and when we ever come back, we’ll make sure to do it through the same organiser.

Activity Reviews

Aswan

Aswan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Abu Simbel temple and Kom Ombo temple

Aswan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Edfu temple & Luxor temple and Karnak temple

Egypt

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dendarah temple and Abydos & Luxor temple

Luxor

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Valley of the Kings and Hatchepsut temple -Hurghada

Hurghada

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hurghada

Hurghada

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pyramids, Sphinx, Sakkara, Memphis and camel ride

Cairo

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day tour to visit Grand Egyptian Museum, Citadel of Salah El-Din & Old Cairo

Cairo

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Daniel was a phenomenal specialist. He went above and beyond to make our trip to Ecuador's city of Quito and the Amazon Rainforest a once-in-a-lifetime trip. Not only did using kimkim service provide a meaningful experience it packed more into our trip than we could have done on our own with our limited Spanish and knowledge of the region.

We were lucky to work with Luis to plan out 2 week, 7 city trip to Spain; including Barcelona, Sitges, Granada, Sevilla, Cordoba, Madrid and Toledo.
Luis recommended things we never would have known about, and the travel guides he prepared were SO HELPFUL.
We had two amazing tours in Granada, one of Albaizin and Sacre Monte with Marta, and one of the Alhambra and Generalife with Gabriella. These are a must, in our opinion.
In addition, we had an incredible electric bike tour of Madrid with Gloria, who customized the tour to our interests - AND an amazing electric bike tour of Toledo with Guillermo. Highly recommend both! Finally, we must mention the tapas in Malasana tour in Madrid. The neighborhood restaurants, food, wine and Nathan's company were all excellent!

Nhung made many mistakes with the dates and desired activities. We told her many times we were not picking up/dropping off our 3d friend, Talya, at the airport. But Nhung messed that up so our first and fourth day activities were decreased to do the airport. We emailed her repeatedly to change it but she didn't. I feel we lost 25% of our trip potential itinerary. She also messed up the payments which I am still waiting for a refund

Our previous rep Sotiria was much more on top of things.

We had an amazing trip to Vietnam! Long was an incredible help with planning our trip - he listened to our feedback, made adjustments quickly, and checked in on us regularly during the trip to make sure everything went smoothly and we were enjoying ourselves. Most notably, when we had an issue with one of our visas, he stepped in to help us expedite the process and quite literally saved the whole vacation!

Some of the highlights included a vespa tour in Hanoi, a food tasting tour in Hoi An, and the cruise in Halong Bay. Most of our guides were fantastic - going above and beyond to give us an experience we wouldn't forget.

Overall, we highly recommend KimKim, Long, and Vietnam for your next trip! Make sure to leave time to spend in Hoi An, as this was one of our favorite places.

Hotel Reviews

Phu Thinh Boutique Hotel & Spa

This was a lovely hotel in a really nice location. The room was spacious and had a really nice bathroom. It was clean and the breakfast was delicious.

Authenticity & Character

Location

Staff

Very helpful. Helped make my friend's birthday special. Also helped arrange a massage at a local spa.

Cleanliness & Comfort

Le Journey Halong Cruise

The bay cruises are very touristy, but it was still unbelievably beautiful to be in this location. The room was sufficient and we had a small balcony that was nice. LOTS of food at meals and all very tasty. The only complaint is that most of the staff didn't speak English, so it made asking for an extra towel/asking for a drink difficult.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hanoi Boutique Hotel

Hanoi

This hotel was totally adequate for the two nights we spent here. The room was small, but clean. The breakfast was nice and the staff very friendly. Totally fine for a quick stop!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Prague Hotel

This hotel was nice, but in a noisy part of town. The glass between the bathroom and the bedroom was not frosted, so there was no privacy when using the toilet or shower - a little awkward with it being my friend and I sharing the room and not a married couple. The location was close to a lot of nightlife, though, and the breakfast was the best we had experienced. The pool was nothing to write home about.

Authenticity & Character

Location

Noisy - some people want to be so central to the bars, but we were not really those kind of people.

Staff

Many staff didn't speak English at all. It seemed like there was one or two people on staff that spoke any - even at the front desk.

Cleanliness & Comfort

The room was clean, but the door to the bathroom needs to be frosted glass for privacy!

Activity Reviews

Hanoi Vespa Tour

Hanoi

This was one of our favorite things we did on our trip. It was a perfect way to see the city and a little thrilling with all the traffic. Our guide was amazing, and we had some incredible food. Overall 10/10!

Quality of Experience

Food

The Bun Cha was amazing.

Guides, Drivers and Staff

Transport

Boarding cruise in Ha Long Bay

Ha Long Bay

This place was naturally just an incredibly beautiful place. The activities were definitely very touristy, but it was not something we would ever want to remove from the trip. We enjoyed the views the most, but kayaking and the cave were also fun. The beach was not much to write home about, but it was still nice to have time to cool off in the water.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to Cam Thanh Village

Hoi An

We really enjoyed the bike ride into the village to see the local farms, get a coffee, and see the rice fields. Our guide was amazing - great English, super knowledgeable, and knew all the best places for photos. She was truly a gem. It was a great way to see the city and get a cool breeze while doing it. The lunch was delicious and the boat ride was also very fun.

Quality of Experience

Food

Guides, Drivers and Staff

Our guide was so nice! Loved her!

Transport

Exploring Hoi An City And Food Tour

Hoi An

Our guide was the same who provided the biking tour on the first day. She was so nice. We tried a ton of food. We didn't have breakfast at the hotel because we had a miscommunication about whether it was included, but are glad we didn't, because she brought us to a restaurant that had some of the best food on our trip. We tried so much on the tour, but my only issue was that we became quite full, but felt the pressure to finish our plates so as to not offend the cooks. I assumed all the food was safe to eat, but I did get sick the day after this tour (though who knows what it was that actually made me sick- it could have been anything). Overall, I would still do it again - we loved every minute!

Quality of Experience

Food

Mi Bo at Mi92- So good! Also the white rose dumplings.

Guides, Drivers and Staff

Our guide really went above and beyond for us. Even offered to come back to have dinner with us since we were too full to try all the food from the tour during the day.

Transport

Ho Chi Minh City Tour

Ho Chi Minh City

This tour was fine, but not at the same level as our tour in Hanoi and Hoi An. The guide was less personable and chatty. He showed us things at the market, but didn't let us try anything. There wasn't a lot of information before we went places as to what we were doing - i.e. do we need an umbrella, do we need a mask, are we going to be inside or out, are we eating here? We had landed at the airport and immediately went on this tour so we were hungry. We stopped someplace to eat at the market, and ended up paying for his food too. It just seemed unprofessional. We also sat there in silence while we ate - the guide didn't talk to us much. It was fine, but just not a super great experience. The guide honestly seemed bored.

Quality of Experience

Let us experience and taste more. If we are in a market, can we try some things? Or can we touch anything? Tell us what to expect from the tour before we begin it.

Guides, Drivers and Staff

He was nice enough, but seemed bored. Just such a stark contract to our other guides!

Transport

Mekong Delta Group Tour (My Tho - Ben Tre) (updated)

Ho Chi Minh City

This was fun, but we can confirmed that we would see the floating markets, but were told at the outset of the trip that we were not seeing them. This was highly disappointing, as it was the main reason we wanted to go to the Mekong Delta. Other tour companies seem to do a 1 day tour to the markets, so I would try to book one of those. The tour we did have was fine - touristy, but fine. We had nice guides, had a nice lunch, and had fun on the short paddle down the delta in the reeds.

Quality of Experience

Food

Guides, Drivers and Staff

Transport