Kimkim Trip Reviews

My dream place was always to go to Greece! I didn’t know how to go about planning it and it was overwhelming. I did my research and came across KimKim in November of 2021. I inquired and was talking to someone previously before I started talking to Christos. Christos was so helpful in planning my itinerary and fitting to my budget I had. When I was on the trip they made sure to communicate EVERYTHING to me. I had a mishap when I got off before my ferry they checked on me. Also communicated when my ferry got delay or anything I needed. I am so happy my dream trip was everything I could imagine. I can’t wait to do another planned trip with KimKim and if you are ever going to Greece go through Christos.

Hotel Reviews

NLH Monastiraki

Athens

Upon arrival room wasn’t ready which is understanding. The hotel receptionist told us to come back and when we did she told me it still wasn’t ready and kind of had an attitude. They weren’t really welcoming and when questions were asked it seem to be a bothered to them. Other than that the hotel was nice and was by everything.

Authenticity & Character

Location

Convenient

Staff

Welcoming to guests

Cleanliness & Comfort

Very clean and spacious.

Acrogiali Beach Hotel

Mykonos

We got off on the wrong ferry and they were helpful in getting us to the hotel. Staff was so nice to my fiancé and I. They answer every question and schedule transfers for us with no hesitation. I love the hotel and access to the beach with sea view.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Makris Beach Hotel

Kamari

One of our days got cut short in Santorini. The receptionist was waiting for us and gave us tips on the food and everything. I love how the room was close to the beach and had so many food options and stores to access.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Acropolis Afternoon Tour

Athens

Tour guide was AMAZING! She was very clear in explaining everything and making sure to take pictures of us.

Quality of Experience

Guides, Drivers and Staff

Transport

Horseback Riding to Fokos Beach

Mykonos

Love the horse riding to the beach. I was nervous on how to ride the horse but a tutorial was given. She kept checking on us making sure we were okay and even took pictures and videos on my GoPro.

Quality of Experience

Guides, Drivers and Staff

Transport

Santorini Highlights with Wine

Greece

I thought we were just going on a wine tour but I was shocked to know we had a whole guided tour of everything. I was so excited while he explain everything and took us to different locations. I love the tour guide, gelato, sunset, and wine. Also met another amazing couple there.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was incredible. From the very start upon contacting Kimkim to the very end. Sarah our Lillie travel manager was incredibly help and responsive to ever question and concern. I our drivers, skipper and wine guide and everyone in between., was professional, timely, knowledgeable and helpful! Our coordinator Sarah checked in on us and made sure all was going well. This trip was seamless due to her. Thank you, Sarah for a wonderful lifetime memory!

Hotel Reviews

Cornaro Hotel

Split

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adriana Hvar Spa Hotel

Hvar

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bellevue Dubrovnik

Dubrovnik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Plitvice Lakes National Park

Split

Quality of Experience

Guides, Drivers and Staff

Transport

Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)

Split

Quality of Experience

Guides, Drivers and Staff

Transport

Hvar Wine Tasting Excursion

Hvar

Quality of Experience

Guides, Drivers and Staff

Transport

Game of Thrones Tour

Dubrovnik

Quality of Experience

Guides, Drivers and Staff

Transport

This was, without a doubt, the trip of a lifetime, and it was all made possible by the fine work of Christos and the rest of the kimkim staff. We started planning this trip pre-Covid in 2020 and delayed it twice due to the pandemic. When we finally decided the time was right to travel in September 2022, we were amazed daily at the first-class experience that Christos had planned for us for our 12 days in Greece. From the accommodations at Home & Poetry, The New Hotel, and Zillers in Athens, to the Hotel Douplani House overlooking the rock formations in Meteora, to the amazing Villa Marandi Luxury Suites (which really lives up to its name) in Naxos, everything was perfect. All of the guides and drivers (especially Dennis of Lampros Tours) were friendly, efficient, and knowledgeable beyond belief. Everything went exactly as planned, and there was not a single glitch in anything about the trip from start to finish. Thank you, Christos and kimkim!

We landed at CDG and were met by our driver and taken to our first hotel. Having a driver lined up takes so much stress off the end of a long flight/ beginning of the vacation!
After an initial day free, we jumped into our first organized event, an e-bike tour called Paris Charms and Secrets. Tour guide Pierre was part artist, part historian and part actor - animated, passionate and interesting! From Paris we headed south on the train for Lyon, a city we loved and want to return to. A highlight of our stay there was the Lyon Traditional Food Tour with guide Semaan that was a foodie’s delight, but also a history lesson and walking tour of old Lyon rolled into one.
From Lyon we headed to Marsaille, again by train, and and a memorable Cassis and Bandol Wine tour. Our guide, Eric, was extremely knowledgeable and personable. We learned so much about wine and winemaking, met the families who owned the 3 vineyards we visited and heard the history of their operations. The countryside was exquisitely beautiful! We had a delicious lunch at a port side restaurant in Cassis, then rode to the top of a National (?) park that overlooked Marsaille. Amazing.
Our tours were all either private (just the two of us) or 8 or less. Perfect for getting around easily and for being able to ask questions and have the attention of the guide.
Our trip included transportation to and from CDG and train tickets for the inner France travel. With this arrangement we would advise making sure you know which train station you need to show up at (many cities have more than one) and (especially in Paris) where you need to be standing to board the train - they are very long and crowded trains and the stops are short: there isn’t time to figure anything out last minute.
Another consideration is transportation to/from train stations and to tours. Cabs are expensive and can add a considerable amount to your trip. The metro systems take a little time to figure out, but are a great way to go if your destination is too far to walk.
We chose to stay at smaller, boutique hotels and they were more than adequate.
Our trip was an abbreviated version of a longer trip planned and postponed due to the Covid pandemic. If we had it to do again, we would not try to pack visits to so many cities into 7 days.
We highly recommend KimKim if you want a tour, but not the “30-people wearing green scarves- following a flag” variety.

This was our first time booking with KimKim and I will never travel without them again. The website paired us with a Greek native named Antonis Alexandrou who knew all the best local sites to visit, places to eat, hotels to stay at. From the very early stages of planning, Antonis was incredibly responsive, helpful and all around pleasant to interact with. He helped us work through multiple versions of our trip always being careful to plan within our budget and also paying close attention to our preferences.

I’m writing this on my way home and I can safely say that the entire 10 day trip throughout multiple cities in Greece went off without a single snag or problem. We loved all the tours and excursions he booked. Complex transportation from hotel to port to ferry to hotel were done effortlessly, efficiently, and without delay thanks to Antonis’s expert planning. We were actually surprised to meet Antonis himself at our first hotel and he was just as lovely in person. He truly listened to the things we liked and didn’t like and the vacation perfectly reflected that. It was almost as if the trip was planned by our very close friend or relative. During our trip he checked in with us frequently and gave some FANTASTIC local food recommendations. I cannot recommend this travel service and this travel agent (Antonis) in particular enough. He is truly a star of the entity and I will continue to use this agency because of him.

Zack + Adrienne

Marcello, our guide at the Napo Culteral Center was amazing. He was very knowledgable of the native culture, language and the jungle animals and plants. We saw red Macaws gather to a clay link, the jungle from both the river and a tower above the trees

Jorge, our guide through the Andes was fantastic. Offered many sites and activities in addition to the itinerary. Although the 4 hour drive over the bumpy dirt road was unpleasant, Jorge and our driver Winston were always positive and personal. Again, I was impressed by the range of Jorge's knowledge of the landscape, culture, language and politcal/history of Ecuador. I felt we did too much driving in the Andes and would have enjoyed taking walks in the foothills.

We did not have a specific guide in the Galapagos. I would have appreciated a detailed itinerary to better plan for the days. The boating days to the other islands and snorkeling were definitely a highlight. The crews were very helpful, kind and great cooks

Hotel Review

Hotel Deja Vu Galapagos

Pto. Ayora

It was so nice to spend 3 nights in one hotel, very relaxing. It was a short walk to restaurants and shops. The staff were very helpful. Answered our questions about the the area. Since our group were in 3 different rooms, we utilized the setting area as a meeting point. It was like having a private living room .

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Colonial City Tour, Cooking Class & the Middle of the World Monument

Quito

Lots of fun

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Quito - Cotopaxi National Park

Ecuador

The walk around the lake was lovely

Quito - Coca - Napo Cultural Center

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station

Puerto Ayora

The farm with great tortoises was exciting, beautiful scenery.

Food

Guides, Drivers and Staff

Transport

Free Morning - Afternoon Boat Tour

Ecuador

We were ready for the free morning. This boat tour to yhe trail did not offer anything new that we had seen on a previous trip. Also, we were unaware of the opportunity to snorkle on this trip

Quality of Experience

Guides, Drivers and Staff

My husband and I planned to do two weeks in Italy for our honeymoon. Since we were in the middle of moving across the country, we didn't have time to plan it ourselves, and really didn't know where to begin since neither of us had been to Europe. Kimkim took all the headache out of planning, and our specialist, Chiara, was incredible.

However, I began to doubt the amount of money we spent on the trip. The hotels weren't quite as nice as I'd hoped. There were still tours and fees that we needed to pay out of pocket.

Some of the planned excursions were not as described. For the boat rides, more people were on the boat, they only served bread instead of a whole menu, and didn't stop at as many locations as listed. Our boat excursion to Capri was more of a ferry, yet was hundreds of dollars. Our Colosseum tour did not include the Underground even though it was listed in the itinerary description.

There were several difficulties with the private transfers and meeting points. The expected meeting points for drivers and passengers are different in every city and were difficult to figure out. A call to the number listed for the driver took you to a dispatcher and made finding the driver complicated. The most important transfer, the one to our home-bound flight at 3 am, did not show, and we had to scramble to book a taxi.

Kimkim is a great service for those who don't have the time or energy to spend researching a trip. We could have spent more time working with our specialist to hone in the details. It was really nice that she checked in with us periodically. We also had an emergency contact to help us if there were issues. But at the end of the day, you're really better off saving the extra money and learning what you need to know about your destination for yourself. That way, all of the trip will be to your tastes.

Regardless, using kimkim was exactly what we needed for our situation, so thank you for an overall smooth experience.

Hotel Reviews

Aenea Superior Inn

Rome

The location in Monti was fantastic. The room was comfortable. We wished there was a better breakfast offering, but the espresso machine in the room was amazing. We were also the room right next to the main entrance and office so it didn't feel very private.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Solo Experience Hotel

Florence

We had a wonderful view of the streets of Florence. The breakfast was incredible. Definitely a highlight of our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

B&B Da Baranin

Manarola SP

The bedroom was small but comfortable. But the bathroom was impossibly small. My husband could barely sit on the toilet or fit in the shower. Keep in mind this hotel is at the top of the hill in Manarola, so you'll be climbing a lot of stairs to go to restaurants and get to and from the water.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Prestige 4* Sorrento

Sorrento (NA)

The view of Sorrento is beautiful, and you're up high enough to be out of the line of smoke from the people burning trash in the valley... The hotel was very lovely, with open terraces and a quiet rooftop with an even better view. But... the pool was way too cold, the breakfast was mediocre, and the rooms have cheap plastic finishes and the worst brick beds to ever have disgraced my back. Be aware that the hotel taxi is not complimentary. The same two girls that serve breakfast and poolside lunch also serve dinner at the hotel restaurant. I was worried they work them all day. It was an interesting stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Horrible gd beds

Palazzo Alabardieri Hotel Napoli

Naples

This is a beautiful hotel in Naples and is super close to the most amazing restaurants we visited on our trip. The bed was so comfortable which was a relief. It was the biggest bathroom we had out of our five Italian hotel experiences. Big issue was that even though we changed the thermostat, the AC seemed to do nothing, which made for an uncomfortable summer night.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica

Rome

We got lucky and had our own guide. She was amazing, well versed, and knowledgeable. The tour was stunning, but it was a lot of walking. We did the Colosseum the same day and that was too much. Apparently every first Sunday of the month, entrance to national museums is free. We went the day after. It would have been nice if kimkim told us that so we could have saved some money... But that's the game.

Quality of Experience

Guides, Drivers and Staff

Transport

Wine tour from Florence: discover vineyards, olive groves, cellars and wineries

Florence

We got lucky and had this tour all to ourselves. Our guide Mateo was incredible and friendly. We know nothing about wine, and don't even really enjoy it all that much, but we still loved this tour. The 900 year old winery was our favorite. We tasted amazing olive oil and balsamic vinegar.

Quality of Experience

Guides, Drivers and Staff

Transport

Cinque Terre Sunset Boat Tour

Italy

Our guide Christian was very nice and fun. We enjoyed the tour to see all of Cinque Terre and its villages. There were more people on the boat than mentioned in the description. We almost didn't get picked up. We were at the meeting point early, and no boat. We called the number and they told us they were booked but we said we were on the list. They had to send a boat to pick us up. We were served focaccia and prosecco, nothing else.

Quality of Experience

Guides, Drivers and Staff

Transport

Food not as described, and they almost left us.

Cinque Terre Train Card

Italy

This was a great way to explore. Vernazza and Monterosso were our favorite villages.

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum

Rome

The Colosseum is breathtaking, of course. However, the description says the tour includes the Underground, which our tour did not. Our guide would not hear it. Also it was not an agile group of 8. It was around 20 people, and it was very hot, and a little bit miserable. But worth seeing.

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Capri Boat Tour from Sorrento

Italy

We found out from the other couples in the boat just how much this "tour" costs... It's hundreds. And if this "8 hr" tour, we spent most of it stranded on Capri. The boat ride was most just a really expensive ferry to the island. They did let us stop at Blue Grotto where some of us paid the ferrymen extra to get inside the grotto in a canoe. When they dumped us at Capri for 5 hours, we had to pay for a bus to get around. We all really just wanted to be on the water. On the way back, they let us swim at one spot. But it was much less than the boat tour I was expecting. They also did not serve the level of food I was expecting based on the description.

Quality of Experience

Guides, Drivers and Staff

Transport

Amalfi Coast Experience from Sorrento (shared group)

Italy

This was fun but you don't get much time at each town. Our group was big, and so was our bus. It got stuck a few times on the narrow coastal roads. I'd rather just take a taxi or something instead of a tour bus so you aren't on someone else's clock the whole day. And spend more time in Ravello.

Quality of Experience

Guides, Drivers and Staff

Transport

Marta and Karin were amazing to work with. They were patient, ultra responsive and accommodating. It was a relaxed trip with lots of time for us to explore on our own and at our pace, given that we were traveling with a 5 year old. All the excursions were well timed to beat the crowds and the hotels were very conveniently located. As vegetarians, Marta made it a point to let the hosts know and also made some nice recommendations for local vegetarian friendly spots.
This was our second time planning with KimKim and we'd certainly do it again.

We couldn't have been happier with our self-guided walking tour in Scotland. We were able to experience the Highlands up close and personal. As a solitude lover, I was in heaven on the long walking trails -- very few people, immense vistas, and silence except for the sound of running water. Stephen, our support team, was fabulous -- always answering questions quickly and making on-the-fly adjustments as needed. David, my guide for the hidden valley hike, was absolutely delightful. All of the lodgings met or exceeded our expectations. We particularly liked the Kings House in the Highlands. The four-person walking tour of Edinburgh was top notch -- our guide was extremely knowledgeable, providing us with background and context that we would not have otherwise had as we enjoyed this historic city.

What a great find kimkim has been. I wanted to plan a trip on somewhat short notice and was going alone, so the options were a bit overwhelming. Johanna and kimkim made this incredibly easy — from planning a great itinerary to communicating the entire way through my trip to ensure everything went smoothly. I felt very cared for and had an amazing adventure in Peru with a great balance of solo exploration adventure, guided activity for historical context, and people helping manage pickups/drop offs. Can’t recommend highly enough!

The team- and chris- did a terrific job. The tours were great, the locales visited were the right ones and hotels good. The follow up was good until 2 weeks prior to trip. Restaurant recommendations were also terrific. We would definitely use Chris and Kim Kim again. Thank you!

I had such an amazing trip! Tortuguero was beautiful. Staying in the rainforest and seeing all kinds of wildlife was so great. I saw so many sloths I lost count! Watching the sea turtles lay eggs on the beach was life changing. I could’ve stayed there for my entire trip, but I am also so glad I visited Puerto Viejo and San Jose. All of the tour guides and drivers arranged for my trip were knowledgeable and friendly. As a female solo traveler I was nervous for my first experience going alone, but Brittany and Ryan- my kimkim specialists were so helpful in the planning and coordination. Everything was seamless!

Hotel Reviews

Hotel Balmoral

San José

Worked for what I needed but not worth the money. Location is great, right downtown. Not very clean or comfortable. Lots of people up making noise after the bars. Can hear everything from your room. Didn’t have the food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Evergreen Lodge

Tortuguero

Amazing place to stay, right in the middle of the rainforest. Staff was super friendly. Activities were amazing, and coordinated well. Food was good, however you are forced to eat at specific times and found myself wanting to eat when food was not being served. Also, since you are secluded and can only get to places by boat, you can’t just go find a place to buy snacks.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Auténtico Hotel

San José

Nice and clean, staff were great. Location is good but not quite close enough to walk to downtown area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Banana Azul

Limón, Puerto Viejo de Talamanca

Great hotel. Clean and comfortable rooms, friendly staff, and great food. Some rooms are right above the dining area so they don’t feel very private. The beach is beautiful and they offer food and drinks from the beach. Location for me was perfect but it is not close to the town of Puerto Viejo, you would need a taxi or tuktuk to get there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Tour: Kayak Adventure & Rainforest Hike in Punta Uva

Puerto Viejo de Talamanca

Highly recommend, especially as a private tour. My guide Rodrigo was great. Super knowledgeable and shared a perceptive of how traveling impacts small communities.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Boat Tour Through the Tortuguero Canals

Tortuguero

I was part of a small group for this tour and couldn’t have been happier. Our tour guide, Noel, was amazing. He was pointing out so many animals on this trip that I could barely keep track. The area is absolutely beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Tortuguero Village Visit

Tortuguero

I loved the town. I would’ve liked to have been able to travel here by myself to grab food or drinks, but unfortunately since it is part of your hotel stay you can’t just make arrangements and have to go when they arrange it.

Quality of Experience

Guides, Drivers and Staff

Transport

Private: Costa Rican Culture & Cuisine – Nighttime Guided Walk in San José

San José

Had an amazing tour guide, Luc. She was really knowledgeable about the city, the history of Costa Rica, and even took me by some amazing art when I mentioned I had a teen son at home who loved graffiti, so that I could take pictures to send to him. I learned so much more than just talking about food, it was great!

Quality of Experience

Guides, Drivers and Staff

Transport

We can't thank Nikola enough!! He organized and planned an amazing trip for our family! He thought of everything including an infant car seat for all vehicle transfers. He was always prompt with responses prior to our travel and answered all questions. During our trip to Croatia he was available day and night, adjusted our plans as needed, and reached out daily to ensure we were ready for the next day of our adventure. I would absolutely recommend working with him!

Additionally, the app "Trip Plans" made it very easy to access our daily schedule and obtain ferry tickets, etc.

Our trip was a very busy/active trip and kept us on the move. All hotels were well selected and provided us with everything we needed. Highly recommend the following people: Josephine (Zagreb tour guide), Ivan (Split tour guide), Mario (bus driver for first 1/2 of our trip), Girgo (Hvar island tour).

Hotel Reviews

Manda Heritage Hotel

Zagreb

Great location, easy to find/access, and had plenty of things to do + food options well within walking distance. Rooms were clean and staff was easy to interact with.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Plitvice Village

Korenica

This was an awesome experience. Secluded getaway that had everything we needed (and more), a welcoming staff, and great food. We were concerned their restaurant was going to be mediocre and/or overpriced, given that it was the only nearby option, but we found the opposite to be true, and were very pleased.

Heritage Hotel Santa Lucia

Split

Favorite hotel of the trip!! AMAZING location, big clean rooms with lots of space and light. some technical difficulties when we first checked in with room keys but the staff was very on top of it and eventually worked out the kinks. Hotel Breakfast with lots of selections and options for everyone.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Heritage Hotel Dea

Hvar

Great location, small hotel which appeared family run. Staff was informative and helpful. room size varied dramatically. AC units in the room were high power and I even woke up cold in the middle of summer. Breakfast bar appears small but there is a menu that you can order off of with eggs, pancakes, etc.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

common areas were a little old/dingy feeling

Hotel More

Dubrovnik

Hotel has great amenities including pool, beach access, multiple restaurants and bars. The rooms could use an update to appear more modern but were clean and well kept. Hotel is a Maze and our group got lost numerous times due to hotel layout. Great breakfast! Beautiful place to watch the sunset. Outside of the city, easy 5-10 minute uber ride.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Walking Tour of Zagreb

Zagreb

Josephina (Tour/Guide) - Melissa and Taylor were only two who did the tour and had an incredible time. Her energy was great, she customized it based on what we wanted to see/were interested in, and had a lot of great stories. We would be happy to recommend her to anyone we know that visits Zagreb. Seriously cannot say enough great things about her.

Quality of Experience

Guides, Drivers and Staff

Transport

Mario was prompt, interactive, friendly and worked to accommodate the group as best as possible

Private Walking Tour of Plitvice Lakes National Park

Croatia

Plitvice lakes is a MUST do when in Croatia. It is so beautiful!! We had mixed feelings with the tour/guide. We had a good experience and nothing against her, we just weren't sure that it was entirely necessary or that she added to the experience. I think it would've been just as pleasant to have been given the route that is normally taken, and to go alone. The lakes themselves were amazing and are very glad that they were incorporated into the trip.

Private Walking Tour of Split

Croatia

We had a great experience with Ivana and thought the tour was a great way to see the city and surrounding areas. She allowed us to customize the day and was very knowledgeable about all things related to Split & Croatia. This was a whole day experience and we thoroughly enjoyed having Ivana lead us through it.

Quality of Experience

Guides, Drivers and Staff

Ivana was awesome!

Transport

Mario was our favorite driver of the trip!

Hvar Half-Day Private Island Tour (Afternoon)

Hvar

Grgo was a great guide and we would highly recommend him to other travelers! He was informative, very friendly, and welcoming to our entire group.

Quality of Experience

Food

The dinner at the end was good, but we wouldn't call it a 5 star meal. I'd consider offering it as optional to other travelers, especially those who may want to spend more time in restaurants in Hvar or Stari Grad.

Guides, Drivers and Staff

Transport

Private Walking Tour of Dubrovnik

Dubrovnik

Our tour guide in Dubrovnik was fine, but not as good as our guides in Split or Hvar or Zagreb who were all very good.

Quality of Experience

Guides, Drivers and Staff

Transport

Not applicable as we met the guide in the city and she didn't arrange transport.

Private Half Day Tour to Klis Fortress & Trogir

Croatia

please see split tour review

Guides: Martin, in Evora, Andrea in Silves Sara, Coimbra were most excellent on top of their game both in knowledge and story telling. The accommodations in general were just right. The Noble House (Evora) provided a good room and breakfast however parking is very limited and the walk to and from is not for the older.

We had limited time and Morocco Immersion helped us make the most of it. Sharon's recommendations were wonderful and our driver, Sallam, made all the difference. The Moroccan people are kind and welcoming. Overall, it was a memorable trip!

Hotel Reviews

Riad Al Makan

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Merzouga Dunes Camps

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Chez Ichou

Dades Gorge

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad al Rimal

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Fes

Fes

Hassan was a wonderful guide in terms of his cultural, historical and religious knowledge. He created a great backdrop for our tour through the medina.

Quality of Experience

We would have liked to have been asked about visiting all the souks before we went. Instead, we were told that we were going to this one and that one to meet someone the guide knew but were of course "under no obligation to buy anything but this work supports our people." Some of the locations were for products we had no interest in. And the shopkeeper's disappointment was very evident in any place where we did not purchase anything. The tannery, in particular, was disappointing, as the man giving us the tour spoke no English and could not explain the tanning process, for which we had many questions. After a quick climb to the roof for a picture, he took us immediately to a showroom and wanted us to try on some jackets.

Guides, Drivers and Staff

We wish Hassan had asked us at the start what souks we were interested in visiting and given us the option of choosing where to go. Also, we were shown to a very touristy restaurant for lunch, with a fixed menu, and not asked about what type of meal we would like.

Transport

Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp

Morocco

Great trek from Fes to the desert, with lots to see along the way. Sallam is a wonderful driver and guide.

Quality of Experience

Guides, Drivers and Staff

Our camel guide insisted on us climbing a dune to see the sunset despite the approaching storm. We quit before we reached the summit due to blowing, stinging sand and limited visability. I think he was intent on completing the task he was assigned to do, but we would have been happier skipping this part and proceeding on to the camp ahead of the storm. Sallam went out of his way to take us to find a bottle of wine that we could enjoy with our dinner.

Transport

Merzouga to Dades Valley Via Todgha Gorge

Morocco

Another beautiful day.

Quality of Experience

Guides, Drivers and Staff

Transport

Dades Valley to Marrakech via Ait Ben Haddou

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

As someone who has never used a travel agent before to book a trip, booking through KimKim was VERY easy!
We booked our honeymoon with the goal of having a relaxing tour or Italy and we got just that. We started in the Amalfi Coast, then went to Sorrento, and ended in Rome! The Amalfi Coast had to be our favorite place to be in. It felt the most authentic to the culture! We took a boat tour of the Capri Island and would recommend that same tour to anyone. If you are looking for an even more intimate version of it, see if your agent can book it to be completely privet for you. Our tour was not privet but only had 6 people on the boat and we still had a great time! Our first day in the Amalfi Coast it rained. Which meant that our boat tour had to be canceled. The agency worked very fast to fix this for us and make sure we got to experience everything that we had planned. It actually worked out for us because it gave us the chance to explore and enjoy the area.
In Sorrento we did a Pompeii and Herculaneum tour in the same day. If you decide to do something like this, my suggestion to you would be to either chose one to do or do them in two separate days. It was A LOT of walking in VERY hot weather. Neither location has much coverage in terms of shade. Bring an umbrella to help! We saw so many people who did that and we wished we had thought of doing the same. Between the two tours I personally enjoyed the Herculaneum tour most. There felt like there was more to see of what remained, but both were an amazing experience. Our tour guide and bus driver that picked us up at the meeting location to bring us on our tours were great. Only thing I wished they had done was keep the AC on or did something to make sure that the bus was cooled off for our transport between the two tours. The other thing we did while in Sorrento was a tour of a vineyard. It was called Cantina Del Vesuvio. Highly recommend if you enjoy wine. The experience was amazing. We did a very brief tour and then sat on an outdoor patio that overlooked the city (Great view) and they served us food to eat that paired well with their wine!
Lastly we ended our trip with four days in Rome. I was a little confused when we checked into our hotel room, as I thought when booking I had requested a specific room, and we did not end up in said room. I may not have explained my desire for the specific room well enough and by the time we got to the hotel the room was unavailable.
We did a full day private tour of the Colosseum and Vatican. This was fully private, it was just my husband, myself, and our tour guide. He knew his stuff! Very friendly and knowledgeable. We had a slight confusion with the guide when it came to lunch and transportation to the Vatican from the Colosseum, but it was sorted out! The next day we had a private Borghese Gallery and Garden tour. Our itinerary had it listed however it was not private. It was a small group of less than 15 people. We just figured that it would have been private the same way the previous day's tour was. The art in that museum was well worth the tour and the tour guide was really awesome! Our last day in Rome was for us to explore at our leisure. Looking back I may have made it so that we used our extra day in the Amalfi Coast instead. But overall, the trip was an experience of a lifetime. I would 100% use KimKim again for our next trip! Another great thing about using KimKim is your agent is available to you at all times. Moreno was so quick to respond anytime I messaged him with questions or concerns. No corners felt cut and we walked away very happy!
Great experience.

Activity Reviews

Capri and the Amalfi coast boat tour with the Blu Grotto

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Marisa Cuomo Vineyard tour and wine tasting

Italy

This was an experience that I did not know what to expect. It did not disappoint. We tasted so much wine and ate such amazing food! Even got to meet with one of the owners.

Quality of Experience

Guides, Drivers and Staff

Transport

Pompeii and Herculaneum Day Tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Galleria Borghese Tour

Rome

SO worth the trip just to see all the art and history if you are into that kind of thing!

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseo and Roman forums adventure + Vatican museum

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Working with Amalia to plan our trip to Greece was seamless!! Amalia helped plan our 8 day girls trip to Athens, Mykonos, and Santorini from arrival to departure and we were incredibly pleased with everything! She ensured that all of our needs and wants were addressed in the accommodations, she was able to adjust our itinerary as needed, and kept the lines of communication open both while planning and while we were on our trip, which was awesome. All of our accommodations we very clean, comfortable and had amazing views! Also included were delicious and hearty breakfasts that we looked forward to! Our transfers from airport/ port to hotels and back were timely and comfortable.
While in Athens, we had a tour guide for the acropolis and museum. Elizabeth was very patient and helpful in sorting our ticketing issues and most importantly very informative in covering the history of the Acropolis.
While in Mykonos, our hotel concierge Vasilis at the Dreambox was impeccable. He helped plan out our days and nights in Mykonos from start to finish, including any transfers that we would need. His recommendations for sights, food and fun were great, and he made sure we caught the gorgeous sunsets!
While in Santorini, our hotel in Imeroviglia was fairy-tale perfect. Breath taking views of the area and sunset, very spacious, and lots to see and do within walking distance.
Thank you Amalia for everything!!!

Activity Review

Day cruise around Santorini

Santorini

Our day cruise was an awesome adventure. While the winds gusts were not in our favor and made for choppy waters, our boat crew made the best of it and were still able to take us to the red and white beaches. The crew was incredibly informative, hospitable and prepared a delicious hearty meal for us. Yanis and Diana were very kind and gave us lots of laughs!!! Thoroughly enjoyed this experience!!

Quality of Experience

Guides, Drivers and Staff

Staffs’ hospitality

Transport

Amenities on the boat were clean and comfortable.

This was not only my first time using kimkim but my first time using a travel agency in general. It was an incredible experience! It was exactly what we wanted and could not have been better

Overall, our trip to Spain was amazing! There were only a couple issues that we had. When we first got there the private transfer from the airport, Miguel, didn’t speak any English. He wasn’t able to drop us off right at our hotel in Madrid. We were just getting there, trying to get our bearings, jet lagged and carrying all our luggage. We walked around for at least 20-30 mins pulling our luggage up steeps hills to find the hotel. There were 2 Petit palace hotels and no one, even the cops on the street , spoke English so it was very frustrating. The same guy picked us up to take us back to the airport, and even though we were more acclimated to the area and I had him drop us the meeting location, we still spent 15 minutes looking for him. My recommendation would be if we are paying for a private transfer, have them be bilingual! I had the emergency numbers written down for Beatrice but neither of us could figure out how to make the phone call from our phone. We tried putting in 00 before the call, 1-00, etc. once we found someone that spoke English we were good.
Besides that everything else was amazing! Miguel our guide to Sagrada familia was perfect! He was even hobbling around on crutches because of a soccer injury but we walked around for 5 hours! Very knowledgeable and kept things interesting!
We also loved our cycling guide, Claudio! He was very accommodating for me and my back issues and knew exactly where to take us so me and my husband could climb as much as we wanted!
I would recommend Kimkim again!

Great job. We had a blast Julia did a super job arranging everything and was extremely accommodating