Kimkim Trip Reviews

4.8
Based on 15,836 ratings
Read 15,836 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We felt KimKim was very responsive A+++
Greece | Jul 27 - Aug 9, 2022

Melissa
Melissa K.
Queensbury, NY | Reviewed on Aug 10, 2022
We felt KimKim was very responsive A+++
All of our excursions and transfers were on time, clean, courtesy and the upmost professional.
I felt Chris really understood our personalities and needs of our trip.
The house in Santorini has become our all time favorite stay.
Read more

We felt KimKim was very responsive A+++
All of our excursions and transfers were on time, clean, courtesy and the upmost professional.
I felt Chris really understood our personalities and needs of our trip.
The house in Santorini has become our all time favorite stay.

Hotel Reviews
Home and Poetry
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lithies Boutique Hotel
Korithi

One of our best stays of all time. Maria and her team were magnificent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glaronissi Beach Naxos
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eco Beach and Magic Garden Rhodes
Rhodes

Lack of hot water WIFI was not great in our room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cooking Class in Naxos Villages
Cooking Class in Naxos Villages
Naxos
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sailing Tour around Naxos
Sailing Tour around Naxos
Naxos
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini Farm Tour: Food & Wine
Santorini Farm Tour: Food & Wine
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Catamaran Caldera Cruise
Morning Catamaran Caldera Cruise
Santorini

Too much volume of people

Quality of Experience
Food
Guides, Drivers and Staff
Transport
crowded, very loud music
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Guide was amazing, top notch

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Aug 16, 2022

Hi Melissa

I am very happy to hear that all went well on your special trip to the Greek Islands!
Somehow, I knew from our discussion that the Lithies would be a great fit for you!
Since your trip was focused on the Aegean, I look forward to hearing from you in the future if you ever want to explore the Ionian islands on the other side of the mainland. Many great islands to chose from!

I thank you for your great review, and I wish you all the best!

Chris

Excellent Tour
Spain | Jul 29 - Aug 9, 2022

James
James G.
Gaithersburg, MD | Reviewed on Aug 10, 2022
Hotel arrangements and hotel staff were great. Most tour drivers and vehicles were great. Original vehicle in costa brava was sub par. Vehicle for diner in El Far broke down. Arrangement of Taxi substitute was great. Their taxis and drivers were great. Tour guides were great and very informative. We enjoyed the Prado museum and the archeological museum in Madrid. A tour of Toledo was a highlight of our tour. We enjoyed the beaches of Sanander, San Sabastain, and Costa Brava. We wish you would... Read more

Hotel arrangements and hotel staff were great. Most tour drivers and vehicles were great. Original vehicle in costa brava was sub par. Vehicle for diner in El Far broke down. Arrangement of Taxi substitute was great. Their taxis and drivers were great. Tour guides were great and very informative. We enjoyed the Prado museum and the archeological museum in Madrid. A tour of Toledo was a highlight of our tour. We enjoyed the beaches of Sanander, San Sabastain, and Costa Brava. We wish you would have provided more information about how train service to Sanander works. We did not know that there would be a rush to check luggage after platform was announced. We did not know luggage would be checked.

Hotel Review
Hotel de Londres & de Inglaterra
San Sebastian

Great location on the beach. Breakfast and restaurant were great. Hotel staff were helpful. Room was clean and cleaning staff provided excellent service. Only negative was that our city view room was looking onto a construction site. Better to chose an Ocean View room if available.

Authenticity & Character
Location
On the beach
Staff
Cleanliness & Comfort
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Aug 16, 2022

Hi James,
Many thanks for sharing the highlights of your trip and I'm so pleased that the hotels and guides, contributed to a memorable trip with the family. I'm glad we could help make rearrangements after the a little misfortunate and hope the slight delay didn't affect your enjoyment nevertheless. We've taken note about the train station also and are to include more information for travellers. It was a pleasure to plan out the trip with you. Un abrazo, James

Highly Recommended - Great Experience 9.5 / 10
Slovenia | Jul 27 - Aug 7, 2022

C
Coen d.
the Netherlands | Reviewed on Aug 10, 2022
We are a family of five - children aged 19,17,15. Domen did an excellent job planning the trip for us and taking into consideration our preferences. Communication was very smooth. First a telephone conversation, followed by a few iterations by mail. He was quite flexible and happy to adjust according to our feedback. Trip turned out to be well thought out, with the right mix of activities and places to stay. Having the entire trip and the hike maps available in apps is great and very... Read more

We are a family of five - children aged 19,17,15. Domen did an excellent job planning the trip for us and taking into consideration our preferences. Communication was very smooth. First a telephone conversation, followed by a few iterations by mail. He was quite flexible and happy to adjust according to our feedback. Trip turned out to be well thought out, with the right mix of activities and places to stay. Having the entire trip and the hike maps available in apps is great and very convenient. Although there were some complicated logistics involved (transfer of luggage, mixed trips hiking + biking etc.), everything worked out 100% (e.g., pick up at 8:40 to drive to rafting = pick up at 8:40 on the mark). We have done several trips like this across the world. The service provided by Domen I would rate among the highest if not the highest. Many thanks to Domen and Slotrips.

Hotel Reviews
Hotel Dobra Vila
Bovec

Excellent hotel. Hotel has charm, authenticity and character. Rooms, interior, garden are all great. Breakfast is excellent. But most of all we highly appreciated the warm, friendly staff. Highly recommended. I have seen many, many hotels professionally and during vacation - ranks among the best overall experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Hotel Ljubljana
Ljubljana

Try to avoid. No charm whatsoever. Very dull, boring hotel. Poor service. Roof terrace wasn't operational, airco was malfunctioning upon arrival. Also very impersonal, non-attentive staff. Breakfast is ok, but quite crowded. Only go here if you are looking for a ' functional place to stay ' and nothing else.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Domen Strle
Domen
Domen Strle
Local specialist in Ljubljana | Replied on Aug 10, 2022

Hi Coen,
I was happy to read your wonderful review! Thank you so much for your feedback. :)
I'm happy to hear you have enjoyed your family vacation in Slovenia!

The City Hotel is one of the best if not the best value hotel in Ljubljana and as such, can not compare to the smaller, boutique hotels, like the Dobra Vila. I'm sorry to hear that the AC was malfunctioning and that the terrace was closed, but I hope that it did not spoil the overall experience. :)

Safe travels and welcome back anytime!
Domen

All our local tour guides have made our trip ...
Spain | Jul 31 - Aug 9, 2022

L
Lee G.
Gaithersburg, MD | Reviewed on Aug 10, 2022
All our local tour guides have made our trip so interesting and unforgettable. Their knowledge and speaking skills have given us a profound memory of Span’s history, culture, and arts! They are excellent tour guides! We really appreciate your arrangements and hotel staff. Read more

All our local tour guides have made our trip so interesting and unforgettable. Their knowledge and speaking skills have given us a profound memory of Span’s history, culture, and arts! They are excellent tour guides! We really appreciate your arrangements and hotel staff.

Hotel Review
Hotel Aigua Blava
Costa Brava · Girona

The scenery from our balcony to the Mediterranean Sea and its beaches was remarkable! Hotel staff were very helpful and friendly which made us as Americans feel comfortable and enjoyable. The food from its restaurant was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Aug 17, 2022

Hi Lee!
Many thanks for taking the time to write the review and I'm so pleased that you've taken some wonderful memories of Spain back home with you! It was a pleasure to have you travelling with us! Un abrazo, James

The trip was fabulous. The accommodations wer...
Ireland | Aug 2 - Aug 9, 2022

Molly
Molly F.
Richmond, KY | Reviewed on Aug 10, 2022

The trip was fabulous. The accommodations were terrific. Steve provided excellent GPS directions.

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Aug 10, 2022

Hi Molly

Thank you for your kind words,

We are delighted that you enjoyed our Ring of Kerry Cycle tour and that our GPS direction we excellent.

We hope to welcome you to Ireland again in the future.

Kind Regards

Dean

Dream Trip to Italy
Italy | Jul 3 - Jul 17, 2022

S
sangita s.
Briarwood, NY | Reviewed on Aug 10, 2022
We had a wonderful and dream trip to Italy. This was our first time using kimkim and Jessica from Storywalking. Jessica could not have have been more helpful with her suggestions. She was spot on with our itinerary. We visited Venice, Florence, Rome and Amalfi. We also did day trips to Cinque Terre, Sienna, Pisa, Lucca and San Gimignano. We thoroughly enjoyed all the activities that Jessica had booked for us. We would rate Jessica 10/10 for last minute flexibility, given we had an 11 and a... Read more

We had a wonderful and dream trip to Italy. This was our first time using kimkim and Jessica from Storywalking. Jessica could not have have been more helpful with her suggestions. She was spot on with our itinerary. We visited Venice, Florence, Rome and Amalfi. We also did day trips to Cinque Terre, Sienna, Pisa, Lucca and San Gimignano. We thoroughly enjoyed all the activities that Jessica had booked for us. We would rate Jessica 10/10 for last minute flexibility, given we had an 11 and a 14 year old with us. Not only was Jessica understanding and accommodating, she provided on the spot alternatives based on the changing weather and moods 😀Thank you so much Jessica!!! We can't wait to come back to Italy!!

Activity Reviews
Cinque Terre Private Day Tour from Florence with Lunch
Cinque Terre Private Day Tour from Florence with Lunch
Italy

Beautiful place. Loved it.

Quality of Experience
Everything
Food
Guides, Drivers and Staff
Transport
Awakening the Duomo: exclusive early entrance to cathedral, baptistery and Brunelleschi's Dome
Awakening the Duomo: exclusive early entrance to cathedral, baptistery and Brunelleschi's Dome
Florence

Such an wonderful experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Pisa and Lucca Tour from Florence
Private Pisa and Lucca Tour from Florence
Italy

Loved Lucca. Awesome place and food.

Quality of Experience
Guides, Drivers and Staff
Transport
Private sunset Boat tour
Private sunset Boat tour
Italy
Vatican Tour & Sistine Chapel
Vatican Tour & Sistine Chapel
Rome

Loved the tour and the guide

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Aug 10, 2022

Thank you very much Sangita!! It was a great pleasure!! I will wait for you for your next trip to Italy! Arrivederci!

The itinerary planned was met in full - Great...
Egypt | Jul 23 - Aug 6, 2022

J
Juan M G.
Pompano Beach, FL | Reviewed on Aug 10, 2022
The itinerary planned was met in full - Great service!
Even though the planning was based on a baseline itinerary found in KimKim, the local specialist helped us adjusting it to our timeframe and interests, with not many fillings that could take us away from our main sites of interest.
In addition, the guides were knowledgeable on the history to explain in detail, some times we got lost in the many names of gods or the different timelines, but is just a lot of information to capture in 2...
Read more

The itinerary planned was met in full - Great service!
Even though the planning was based on a baseline itinerary found in KimKim, the local specialist helped us adjusting it to our timeframe and interests, with not many fillings that could take us away from our main sites of interest.
In addition, the guides were knowledgeable on the history to explain in detail, some times we got lost in the many names of gods or the different timelines, but is just a lot of information to capture in 2 weeks of ancient history.
We started our trip in Cairo, where we were welcomed by Mahmoud just after deplaning, who helped us to smoothly clear immigration and customs. We travel extensively for work and leisure and we believe we can move around airports and cities with minimal directions, but don't take lightly the help the tour operators and local guides provide in Egypt, is not an easy country no navigate unless you are local.
We had two guides in Cairo, Mostafa and Khalet, very funny guys, they did a thorough explanation of all Egypt history, but also adding context of the findings, the impact in the region and world development. They were also very polite to introduce the fillings to every tour, like the papyrus museum, to make it fully optional, not mandatory as other tour operators do...
After Cairo and Alexandria, the latter is not fully recommended unless you have extra time, we travel south to Aswan, where we met our guide Ahmed, very knowledgeable person, but tour guides in this highly touristic area seem to be more pushy on the filling tours, and are more expectant on adding extra activities to the itinerary, which we didn't like so much as it was very obvious and constant.
The tipping culture was not new to us, coming from the US, but the freedom of tipping for good service is universal, sometimes it felt compulsory even for not so good service....
After visiting Aswan, Abu Simbel, Luxor and in between, we returned to Cairo, and once again, were welcomed by Mahmoud, who was attentive of keeping us in line with our tour schedule until he left us at the airport checked in for our flight to Amman.
In Amman we were welcomed by the tour operator at the airport, even though it was way easier to navigate compared to Cairo's, and then met Ahmad, our driver for all the tours in Jordan.
Even though Ahmad is not a tour guide, he knows all the places to visit, and helped us meet our itinerary including the guides for the sites that required further explanation like Jerash and Petra. He helped us coordinate everything in the itinerary in Jordan, and this was a very good surprise as we didn't have high expectations about Jordan, only for Petra, but Amman, the surroundings, the desert and the dead sea were great additions to our trip. Including that Jordan is more organized and less chaotic than Egypt, so it was a good comparison of cultures within the Middle East.
In summary, we had a great time, we didn't have issues, we never felt unease or that we didn't meet the expectation of our summer vacation. We fully recommend KimKim, I personally don't like tours, I rather do my own sightseeing, but I have also learned that some places are better leveraged with local help, and that is what we found valuable of the connections KimKim provide, beyond the platform that was super easy to connect, communicate and fulfill our travel plans.

Activity Reviews
Aswan
Aswan
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Abu Simbel temple and Kom Ombo temple
Visit Abu Simbel temple and Kom Ombo temple
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to Petra
Visit to Petra
Petra
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref
Ibrahim
Ibrahim Elaref
Local specialist in Cairo | Replied on Oct 07, 2022

Hello Juan,

So happy to hear you had a great time in Egypt, it is always great to hear positive comments from our travelers.

Thank you again for trusting us to plan everything for you and wish to see you again !
Ibrahim

Portugal Cities Friendly and All Uphill--Wear Hiking Shoes
Portugal | Jun 25 - Jun 29, 2022

G
Gail P.
Bedford, NH | Reviewed on Aug 09, 2022
Kimkim schedule in Lisbon became confused when we tried to confirm food tour. Resulted in hurry- up-and-wait in blazing sun; finally made connection with delightful guide two hours off schedule.
Enjoyed provided dining and fell in love with fado music. On our own we walked (always uphill) to the Botannical Gardens--impressive green oasis in the middle of the city.
Bullet train to Porto great experience. 203 km/hr and smooth as silk.
The cabbie in Porto (not Kimkim) could not find...
Read more

Kimkim schedule in Lisbon became confused when we tried to confirm food tour. Resulted in hurry- up-and-wait in blazing sun; finally made connection with delightful guide two hours off schedule.
Enjoyed provided dining and fell in love with fado music. On our own we walked (always uphill) to the Botannical Gardens--impressive green oasis in the middle of the city.
Bullet train to Porto great experience. 203 km/hr and smooth as silk.
The cabbie in Porto (not Kimkim) could not find hotel--tried to drop us in the middle of a street. But we stuck with him until a passer-by pointed out where the hotel was (name and number hidden). Our excellent assigned guide walked us all up and down over the old city and market areas. We were able to talk ourselves into a reservation at the highest restaurant in town, where we enjoyed the sunset and an excellent meal.
Kimkim-provided transport to and from train station and airport excellent, on time, and friendly.
We would have liked to visit the sea shore--maybe next time.

Hotel Reviews
Hotel Lisboa
Lisboa

Simple accomodations, friendly and informative staff, excellent breakfast. Elevator very welcome. Centrally located between uptown and downtown, on main avenue. Be ready to walk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Charming Hotel
Porto

Tiny accommodations, but not uncomfortable. No lobby. Very friendly staff. Two/three rooms per floor, steep steps, no elevator. Simple but ample breakfast. Location 15-minute walk to tourist markets, 30 minutes (down- and then up-hill) to large cathedral plaza overlooking harbor and shore. Good guide, knows everybody in town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Wonderful up and down countryside laced with vineyards . Narrow, lightly traveled roads. River Douro at bottom of valley carries port-wine freighters, sightseeing ships and large cruise ships. We stopped at a small vineyard along the road and were treated to a tour of growing grapes, curious pigs, gaggling geese, alert dogs, and a traditional farm kitchen probably a hundred years old. Just the two of us, and I don't drink wine. So my sister got to taste four different vintages, and I ate all the cheeses and meats and olives on the bountiful charcuterie plate!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Aug 18, 2022

Hi Gail, thank you so much for your feedback. I'm glad you enjoyed the tours and that you had a great time with all your guides and drivers that show you the cities. Hope you travel to Portugal again soon to visit the sea shore :) Best regards, Bea.

Perfect trip planned by an amazing company
Italy | Jul 23 - Jul 29, 2022

S
steve s.
Mesa, AZ | Reviewed on Aug 09, 2022
Our family is usually hesitant to use travel agents, we prefer to do everything ourselves. This year though, we decided to take a chance with kimkim, and we couldn't have been more happy with the results! We had 7 perfect days in Italy and Greece, with just the right mixture of seeing as much as possible while taking days off to relax. Our tour guides were all very knowledgeable, friendly, and more than happy to customize our experience. The travel team is also very responsive and flexible,... Read more

Our family is usually hesitant to use travel agents, we prefer to do everything ourselves. This year though, we decided to take a chance with kimkim, and we couldn't have been more happy with the results! We had 7 perfect days in Italy and Greece, with just the right mixture of seeing as much as possible while taking days off to relax. Our tour guides were all very knowledgeable, friendly, and more than happy to customize our experience. The travel team is also very responsive and flexible, able to make changes with short notice. One morning we had missed our timeslot for a Colosseum tour, but our tour guide and travel agents worked together to get us there and squeeze us in, despite the usually strict time slots. Ina, our travel agent who coordinated the trip, offered to give us a tour of Athens. She was really friendly and fun to be around, and we greatly appreciated her time and knowledge of the area. Overall, we couldn't be more impressed with this company and are looking forward to future trips with them!

Hotel Review
Aenea Superior Inn
Rome

It looks unassuming from the outside, but it has a nice, quiet charm to it. The staff are all friendly and every morning you get two bags of croissants and bread rolls. The hotel is tucked away from the busy streets, but it's an easy walk to the metro and getting a taxi isn't difficult.

Authenticity & Character
It looks unassuming from the outside and blends in with the buildings next to it, which is very different from the large hotels near it, so it feels more local and authentic.
Location
Easy accessibility to popular tourist attractions and great food. If we weren't on a schedule, then we would walk everywhere.
Staff
The receptionist was very friendly and pointed out attractions and how to get to them on a map.
Cleanliness & Comfort
The rooms were kept tidy and we were given control over the air conditioning unit, which was much appreciated since we went in July and the weather was hot.
Local specialist: Ina Gaydarova
Ina
Ina Gaydarova
Local specialist in Athens, Greece | Replied on Aug 10, 2022

Hello, Steve, Deb, Hannah, and Ethan!

Thank you for giving me the opportunity to be a part of your family trip to Italy. Our team, local partners and I, highly value your opinion and we all thank you for your positive feedback and kind words. I'm so happy to hear you had such a wonderful time and judging from the photographs you shared here, I can tell you've made some great lasting memories. You are a lovely family and I wish you happiness as well as many more beautiful pictures together from around the world.

All the best,
Ina

KimKim Rocks!
Greece | Jul 29 - Aug 7, 2022

S
steve s.
Mesa, AZ | Reviewed on Aug 09, 2022
I can't say enough about the services that we received through KimKim, and more importantly, our trip specialist Ina. My son initially found KimKim as a potential resource for a trip that we were planning to Italy and Greece. I started some dialogue with them about 4 months ahead of our travels, and we were connected with Ina as our local specialist. We gave her some general thoughts as to where and what we wanted to see and do, and she did an outstanding job in making suggestions and... Read more

I can't say enough about the services that we received through KimKim, and more importantly, our trip specialist Ina. My son initially found KimKim as a potential resource for a trip that we were planning to Italy and Greece. I started some dialogue with them about 4 months ahead of our travels, and we were connected with Ina as our local specialist. We gave her some general thoughts as to where and what we wanted to see and do, and she did an outstanding job in making suggestions and helping to customize our trip. Given that the Greece part of our trip was going to be our two adult kids traveling out of the country on their own for the first time, we were probably a bit high maintenance with our constant questions and pestering, but Ina was extremely responsive and helpful. The icing on the cake was having our kids get to meet Ina and spend part of a day with her as their local resource and guide...they absolutely loved it! Our kids reached out to KimKim and the Travel12 team for assistance a number of times during their travels in Greece, and they were always helpful and responsive. This was our first experience with a travel service, and it was outstanding in every respect. Thank you Ina and the KimKim/Travel12 team for providing us with a great travel experience and great memories. All our best, Steve, Deb, Hannah, and Ethan.

Local specialist: Ina Gaydarova
Ina
Ina Gaydarova
Local specialist in Athens, Greece | Replied on Aug 18, 2022
Hello, Steve, Deb, Hannah, and Ethan! I'm so happy Hannah and Ethan enjoyed their first trip to Greece and also the first one on their own. We had such a lovely meetup in Athens and it was fun being their "tour guide" for the day, showing them around the sites, the neighbourhoods and some of my favourite view spots.
I wish Hannah a successful new beggining of her studies abroad and Ethan a bright future as a tech "wizard". I hope one day I get the chance to plan a summer holiday around the...
Read more

Hello, Steve, Deb, Hannah, and Ethan!

I'm so happy Hannah and Ethan enjoyed their first trip to Greece and also the first one on their own. We had such a lovely meetup in Athens and it was fun being their "tour guide" for the day, showing them around the sites, the neighbourhoods and some of my favourite view spots.
I wish Hannah a successful new beggining of her studies abroad and Ethan a bright future as a tech "wizard". I hope one day I get the chance to plan a summer holiday around the islands in Greece for just you and Deb! Until then take care and keep being the lovely smily family you are!

All the best,
Ina

We loved Sue in Hue the most. She made all of...
Vietnam | Jul 27 - Aug 7, 2022

Qimmah
Qimmah N.
Malawi | Reviewed on Aug 09, 2022
We loved Sue in Hue the most. She made all of history come alive for our family. The lunch at the family home and making incense in Hue were probably the most unique experiences of the trip. Do from Realistic Asia was a fantastic support! The itinerary and service was flawless. Thank you for the experience!! Read more

We loved Sue in Hue the most. She made all of history come alive for our family. The lunch at the family home and making incense in Hue were probably the most unique experiences of the trip.

Do from Realistic Asia was a fantastic support! The itinerary and service was flawless. Thank you for the experience!!

Hotel Reviews
Eldora Hue
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Pavillon Hoi An Paradise Hotel & Spa
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Harmony Saigon Hotel & Spa
Ho Chi Minh
Authenticity & Character
Location
Staff
Thank
Cleanliness & Comfort
Tirant Hotel
Hoan Kiem, Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aspira Cruises
Ha Long, Quang Ninh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Hoa Lu & Tam Coc - Joint in tour
Day Trip to Hoa Lu & Tam Coc - Joint in tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boarding cruise in Ha Long Bay
Boarding cruise in Ha Long Bay
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue Sightseeing Full Day - Join in tour
Hue Sightseeing Full Day - Join in tour
Hue
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scuba Diving in Hoi An - Joint in tour
Scuba Diving in Hoi An - Joint in tour
Hoi An
Quality of Experience
Hoi An City And Food Tour - Joint in tour
Hoi An City And Food Tour - Joint in tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels Half Day Tour - Joint in tour
Cu Chi Tunnels Half Day Tour - Joint in tour
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Aug 10, 2022

Dear Kimmah,

Thank you so much for the feedback and your kind words! It was a great pleasure for us to organize the trip for your family, and we are very happy (especially Sue) that you enjoyed it. Thanks again for choosing our services, and we hope to see you in Vietnam again!

Kind regards,
Hien

Fun in Spain
Spain | Jul 30 - Aug 7, 2022

Susan
Susan B.
Brentwood, NY | Reviewed on Aug 09, 2022
We had so much fun visiting Barcelona, Valencia and Madrid. The guides on the walking tours were excellent and very knowledgeable. We especially liked Josep who took us through the old quarter of Valencia. He made it not only interesting but held our attention. The private cooking class in Valencia was wonderful also. We had an enjoyable evening making authentic paella, a Spanish omelet and a delicious sponge cake. In Madrid, my favorite thing to do was to see the flamenco show. ... Read more

We had so much fun visiting Barcelona, Valencia and Madrid. The guides on the walking tours were excellent and very knowledgeable. We especially liked Josep who took us through the old quarter of Valencia. He made it not only interesting but held our attention. The private cooking class in Valencia was wonderful also. We had an enjoyable evening making authentic paella, a Spanish omelet and a delicious sponge cake. In Madrid, my favorite thing to do was to see the flamenco show. It was performed with such passion.
Really the whole trip was great and we really appreciated both James and Rocio for all their assistance in making our trip a reality.

Hotel Review
Gallery Hotel
Barcelona

The hotel was very centrally located which made it easy to get around the city. The rooms and public spaces were very nice and very clean. The breakfast had a nice variety and the food was very good. Everyone was very friendly and helpful there.

Authenticity & Character
Nicely decorated
Location
Central location
Staff
Very friendly
Cleanliness & Comfort
Very clean
Activity Reviews
Paella Cooking Class
Paella Cooking Class
Valencia

The cooking class was excellent and very enjoyable. I would definitely recommend taking the lessons with this chef. His personality was very engaging and he was fun and organized in his presentation.

Quality of Experience
Food
Evening Flamenco Show & Dinner Reservation
Evening Flamenco Show & Dinner Reservation
Madrid

The flamenco dancing was very moving and you could feel the performers passion.

Quality of Experience
Beautiful to watch
Private Tour of Park Güell & Sagrada Família
Private Tour of Park Güell & Sagrada Família
Barcelona

We learned a lot. The guide was very interesting and explained things very well.

Quality of Experience
Guides, Drivers and Staff
Private Tour of Valencia's Old Town - Afternoon to Explore the 'City of Arts & Sciences'
Private Tour of Valencia's Old Town - Afternoon to Explore the 'City of Arts & Sciences'
Valencia

It was an excellent tour with a great guide who managed to engage all of us.

Quality of Experience
Guides, Drivers and Staff
Private Walking Tour of Madrid & the Prado Museum
Private Walking Tour of Madrid & the Prado Museum
Madrid

The tour and the guide were very good. Unfortunately by this time in the trip, I think we were all exhausted and the heat had gotten to us. Any other time it would have been very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Private Tour of the Gothic Quarter - Light Tapas before Dinner
Private Tour of the Gothic Quarter - Light Tapas before Dinner
Barcelona
Quality of Experience
Guides, Drivers and Staff
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Aug 10, 2022

Hey Susan,
We're so pleased that you enjoyed the trip and it all came together well. Thanks very much for taking the time to post the review too and it was a pleasure to have you travelling with us and Kimkim!
All the best and we hope to host you again soon!
James, Rocio & the Tailormade Andalucia team

Spring Break 2022 in Peru
Peru | Apr 14 - Apr 24, 2022

Li
Li K.
San Francisco, CA | Reviewed on Aug 09, 2022
We traveled to Peru over Spring break 2022. Kimkim set us up with Anne at Peruvian Soul. From start to finish, Anne was super thoughtful and thorough. She knew we have a 12 year old and planned the trip so that it was fun for him too. During the trip, the train to Machu Picchu couldn't run for 2 or 3 days, and Anne quickly rebooked the hotels and activities. That's something that we could not have done, had we been on our own. We were fortunate to be set up with Peruvian Soul, and to be set... Read more

We traveled to Peru over Spring break 2022. Kimkim set us up with Anne at Peruvian Soul. From start to finish, Anne was super thoughtful and thorough. She knew we have a 12 year old and planned the trip so that it was fun for him too. During the trip, the train to Machu Picchu couldn't run for 2 or 3 days, and Anne quickly rebooked the hotels and activities. That's something that we could not have done, had we been on our own. We were fortunate to be set up with Peruvian Soul, and to be set up with Julio, who was with us about half the trip. Two thumbs up to kimkim and Peruvian Soul for an unforgettable experience. We wish them the best success in their business.

Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Aug 24, 2022

Hello Li!
I am glad you could take your time and leave your comments about it. It was a pleasure for us to be part of your and your son's birthday memories!
Despite the unforeseen incidents, we glad you have a wonderful time in our country!
Hope to see you soon!

Othman was EXCELLENT! Very responsive and he...
Iceland | Jul 29 - Aug 6, 2022

B
brette h.
Overland Park, KS | Reviewed on Aug 09, 2022
Othman was EXCELLENT! Very responsive and helpful. He was super knowledgeable about Iceland and had great recommendations specific to our family's interests. The accommodations were unique and really great. Othman found unique outings for us and handled all bookings, confirmations and any small issue that arose. We will definitely book with KimKim again! Read more

Othman was EXCELLENT! Very responsive and helpful. He was super knowledgeable about Iceland and had great recommendations specific to our family's interests. The accommodations were unique and really great. Othman found unique outings for us and handled all bookings, confirmations and any small issue that arose. We will definitely book with KimKim again!

Hotel Reviews
Dís Cottages
Grundarfjordur

WOW! This cottage and the VIEW blew us away!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Rauðará
Reykjavík

The hotel was definitely very dated - not sure the interiors have been updated in 15+ years. But, it was clean. A bit far from interesting spots in and the center of the city. The breakfast was really excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Holiday House
Kirkjubaejarklaustur

WOW this cottage and view were SO GREAT! It was perfect for our 4-person family. The kitchen was well apportioned. The view and the front porch are uncompromised. Loved it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vatnsholt Hotel & Guesthouse
Selfoss

We had a family room in a larger guest house. It was very clean and well-appointed. It was quiet and the beds were very comfortable. The restaurant had a good breakfast and dinner. Very nice and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Saxholar Crater
Saxholar Crater
Snæfellsnes Peninsula
Quality of Experience
Blue Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Gerðuberg Basalt Cliffs
Gerðuberg Basalt Cliffs
Snæfellsnes Peninsula
Quality of Experience
Whale Watching Ólafsvík
Whale Watching Ólafsvík
Snæfellsnes Peninsula
Folklore Walking Tour
Folklore Walking Tour
Reykjavík
Quality of Experience
Solheimasandur beach & Plane wreck
Iceland

We didn't go to this sight.

Horses and Hot Springs
Horses and Hot Springs
Iceland

SO AMAZING!

Quality of Experience
Guides, Drivers and Staff
Þingvellir National Park
Þingvellir National Park
Iceland
Quality of Experience
Kerið Crater
Kerið Crater
Iceland
Quality of Experience
Jokulsarlon glacier lagoon amphibian boat tour
Jokulsarlon glacier lagoon amphibian boat tour
Iceland
Secret Ice Cave
Secret Ice Cave
Iceland

WHOA was this SUPER COOL!

Quality of Experience
Local specialist: Othman A

Trip of a lifetime! My husband and I decided ...
Colombia | Jul 24 - Aug 1, 2022

Amy
Amy F.
Torrance, CA | Reviewed on Aug 09, 2022
Trip of a lifetime! My husband and I decided to go to Colombia for our 15 yr anniversary. We didn’t know much about the country and decided to try KimKim. This was a huge game changer!! Margoth was absolutely amazing in the planning. She knew we wanted to see the coffee region and suggested we try Hacienda Bambusa. With only 8 rooms it can fill quickly. From there the rest of the trip was planned.
We started in Bogotá and had the most knowledgeable tour guide Byron. Being a history major...
Read more

Trip of a lifetime! My husband and I decided to go to Colombia for our 15 yr anniversary. We didn’t know much about the country and decided to try KimKim. This was a huge game changer!! Margoth was absolutely amazing in the planning. She knew we wanted to see the coffee region and suggested we try Hacienda Bambusa. With only 8 rooms it can fill quickly. From there the rest of the trip was planned.
We started in Bogotá and had the most knowledgeable tour guide Byron. Being a history major he knew the city well. Even showed me the best spots for picture taking. If you are into hiking I highly recommend taking one of the hikes in Chingaza. The local guide was able to give us such a deep understanding of the indigenous Colombian people.
In Armenia we had the best hospitality. Cocoa tour, horseback riding. So many surprises along the way. Our guide and driver here were top notch talking us to some amazing coffee shops and restaurants off the main tourist streets.
One of the best parts about Kim Kim was having amazing guides and drivers in each city. We were able to cover so much ground and have a deeper cultural experience. It completely changed my outlook of foreign travel. Thank you Margoth!!!

Hotel Reviews
Hotel Casa Medina Four Seasons
Bogotá, Cundinamarca

So comfortable and charming. This hotel was absolutely stunning. We loved the breakfast each morning in the lovely atrium style restaurant. At night we chatted it up with the bartender who taught us more about the local area and drinks. His English was great and we were able to practice our Spanish. Spa services were great too!! Liked that it was in a safe neighborhood.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Bambusa
El Caimo

This place makes you feel like royalty. They greet you by name from the moment you arrive. Even staff members I had not met were able to greet me by my first name, so impressive. The rooms were beautiful with hammocks and hummingbirds. The flora and bird watching made me want to stay forever.

Authenticity & Character
Loved everything!
Location
Close to airport but they need to work on the roads.
Staff
Greeting us by name. Waiting with fresh cool towels when we arrived back from excursions. Surprise picnic table and drinks in the bamboo forest.
Cleanliness & Comfort
El Cielo Hotel
Medellin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loved the turn down service with the yummy treats.
Activity Reviews
Coffee Shops Usaquen recommendations (no transportation and activity not included)
Coffee Shops Usaquen recommendations (no transportation and activity not included)
Bogotá

This was one of my husbands favorite meals in Colombia and he is a foodie. Cute patio. Seafood soup and Sangria are recommended.

Chingaza Natural National Park Tour
Chingaza Natural National Park Tour
Bogotá

Hands down the most informative hike I have ever done. Our local guide Gabrielle was from Muisca descent. His love for the culture and environment was inspiring. We hiked to the infamous lagoons, touched the sacred rocks. Loved it despite the rain and mud. We stopped for lunch in Guasca. Felt good to discover the smaller cities with so much culture.

Quality of Experience
Guides, Drivers and Staff
Cocora Valley,  Salento, & Coffee Farm Visit
Cocora Valley,  Salento, & Coffee Farm Visit
Colombia

This was a bit of a drive from our hotel but well worth it. We were lucky to see the Colombian condor close up. The walk was easy and breathtaking. Fun picture spots. Salento was colorful and had great shopping.

Cacao Tour (Hacienda Bambusa)
Cacao Tour (Hacienda Bambusa)
Armenia

Loved this tour and learned a lot about cacao farming. My only wish is that the tour was a bit longer so it could include the end stages of cacao production and to actually taste some of it. Cacao tour without actually tasting any chocolate was a little disappointing. Best part was hands down the guide. Sebastian was informative and easy to talk too.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Aug 10, 2022

Hi Amy,
Thank you SO much for your review and it was amazing to meet you and Zach, and to have you in Colombia! And thank you for celebrating your anniversary in Colombia! Your feedback is extremely valuable and thank you for taking the time to write your comments and review. We hope you stay in touch and it will be a pleasure to have you again in Colombia in the future. All our Best Wishes to you and your beautiful family and stay in touch,
Margoth

Hotel in Fjaerland was amazing, great food, b...
Norway | Jul 28 - Aug 6, 2022

S
seona k.
Singapore | Reviewed on Aug 09, 2022
Hotel in Fjaerland was amazing, great food, beautiful decor. Julia, the local specialist was very responsive and helpful Read more

Hotel in Fjaerland was amazing, great food, beautiful decor. Julia, the local specialist was very responsive and helpful

Hotel Reviews
Fjærland Fjordstove Hotell & Restaurant
Fjærland

Amazing food, great green credentials, beautifully decorated, lots to do in the area. Wish we had stayed longer.

Authenticity & Character
Beautifully stylish
Location
Amazing views of the fjord, away from all the cruise ships but still lots to do.
Staff
very knowledgable and friendly
Cleanliness & Comfort
Hotell Utsikten
Geiranger

Booked two rooms, same price, but big differences in the room. One was a lovely twin room, ok size, old bathroom. The other was a double room, that was tiny and dark, barely enough space ot walk around the bed, cupboard was dark, and bathroom was tiny and needing updating.

Authenticity & Character
Bathrooms need updating and you shouldn't charge the same for two rooms where one was at least 30% bigger than the other.
Location
great view of the fjord
Staff
friendly
Cleanliness & Comfort
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Aug 14, 2022

Hi Seona, I am glad to hear you had a great time in Norway! Thanks a lot for taking the time and adding a review!
I wish you all the best!
Julia

Amazing travel planners with excellent service & recommendations!
Greece | Jul 31 - Aug 7, 2022

Leigh
Leigh H.
Columbus, OH | Reviewed on Aug 09, 2022
Chris was absolutely phenomenal. I have used many agents over the years to book trips and Chris was thorough, planned a perfect trip and kept in contact before and during the trip. He was extremely helpful and I left for the trip in full confidence of a successful adventure. I would very very highly recommend him and wish he books trips all over the world. The service was a 11/10! Read more

Chris was absolutely phenomenal. I have used many agents over the years to book trips and Chris was thorough, planned a perfect trip and kept in contact before and during the trip. He was extremely helpful and I left for the trip in full confidence of a successful adventure. I would very very highly recommend him and wish he books trips all over the world. The service was a 11/10!

Hotel Reviews
Athens Cypria Hotel
Athens

Love the location and the room was spacious. The hotel had nice amenities. The roof top bar is AMAZING at night. What views!

Authenticity & Character
spacious and well appointed
Location
By shopping and restaurants
Staff
nice and accommodating
Cleanliness & Comfort
Very clean
Elena Hotel Mykonos
Mykonos

We really liked the location of the hotel. The room was well appointed and had lots of seating. We had a great view and adored the balcony. There is a lot of action around the hotel with people coming down the road to go into the city. You can hear the music from the city at night but never bothered us.

Authenticity & Character
it was very comfortable and inviting. loved there was food and a bar
Location
Loved how easy it was to get from hotel to around the town
Staff
Super friendly
Cleanliness & Comfort
Very clean and updated.
Manos Small World Santorini
Santorini island

This gorgeous hotel was right in the middle of a beautiful view and amazing sunsets. It was nice to walk up and find a selection of restaurants. The room was spacious and loved the patio area to sit morning and night. The location was perfect.

Authenticity & Character
felt like we were in the middle of the picture you see of santorini - so beautiful
Authenticity & Character
felt like we were in the middle of the picture you see of santorini - so beautiful
Authenticity & Character
felt like we were in the middle of the picture you see of santorini - so beautiful
Location
It was very close to restaurants and some shopping - amazing view!!
Location
It was very close to restaurants and some shopping - amazing view!!
Location
It was very close to restaurants and some shopping - amazing view!!
Staff
the staff was great with breakfast and other questions.
Staff
the staff was great with breakfast and other questions.
Staff
the staff was great with breakfast and other questions.
Cleanliness & Comfort
very clean hotel
Cleanliness & Comfort
very clean hotel
Cleanliness & Comfort
very clean hotel
Activity Reviews
Acropolis Guided Tour
Acropolis Guided Tour
Athens

It was nice to get up early and beat the crowd and the heat. The tour guide was phenomenal and we felt like the time flew by. We learned so much. What a great tour starting from our hotel to Acropolis and back.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Volcano Cruise on a wooden boat
Sunset Volcano Cruise on a wooden boat
Santorini

you have to go on a boat in Santorini and loved this ship and variety of activities. my family loved the swim and how could you not enjoy the bar and music. it is a wonderful way to see the sunset in a different perspective. it was so relaxing and peaceful. Great dinner and crew.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
All Time Classic Santorini
All Time Classic Santorini
Santorini

This was a super informative tour and really liked the variety of sites we visited throughout the island. It was great to hear the history and see lots of different areas of the island.

Quality of Experience
Guides, Drivers and Staff
guides were amazing!
Transport
air conditioning!
Restaurants in Athens
Restaurants in Athens
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Santorini
Welcome to Santorini
Santorini

we appreciated that we had free time the day of travel. it can be tiring and nice to get to see the place on our own first....or rest to get acclimated.

Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Santorini
Free time in Santorini
Santorini

It was great to not be overscheduled and allow time for exploration. It was nice to be in the sun and relax.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Aug 14, 2022
Dear Leigh, I can't thank you enough for your kind words and your appreciation of my services. I am very happy that you had a great time and that we also managed to work around things on the spot, when needed. I am very much looking forward to help you plan your next trip to Greece and/or Italy, whenever you decide. It has been a pleasure knowing you in person, and Will of course, and do hope to see both of you again, as well as both your sons! Wishing you a wonderful rest of your summer... Read more

Dear Leigh,

I can't thank you enough for your kind words and your appreciation of my services. I am very happy that you had a great time and that we also managed to work around things on the spot, when needed. I am very much looking forward to help you plan your next trip to Greece and/or Italy, whenever you decide.

It has been a pleasure knowing you in person, and Will of course, and do hope to see both of you again, as well as both your sons!

Wishing you a wonderful rest of your summer and a smooth and pleasant transition to everyday life, invigorated and full of memories from your trip.

All my best,
Chris

This was my children’s first time leaving the...
Ireland | Aug 2 - Aug 8, 2022

K
Krystle C.
Bayville, NJ | Reviewed on Aug 09, 2022

This was my children’s first time leaving the country. Dean put together a perfect plan for our family of 5 and I will definitely be using kimkim for all of our future summer trips. Thank you!

Local specialist: Dean Garrison

Meet the Galapagos sharks
Galapagos Islands | Jul 23 - Aug 2, 2022

J
Jonathan N.
Summit, NJ | Reviewed on Aug 09, 2022

This trip was fantastic. Exceeded expectations. We swam with so many sharks (totally safe). My wife and I went for our honeymoon. Alvaro tailored the trip to our budget and special requests even last minute requests were accommodated.

The discovery dive is great for beginner divers and was definitely worth it. All the fish and shellfish based specialties were the best foods and we had fun hiking and sampling the local beer.

Who knew sharks at Galapagos would be friendly!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Aug 09, 2022

Dear Jonathan!

I am so happy you enjoyed a beautiful time in the Galapagos Islands with your wife! The Galapagos wildlife is so unique too!

I am looking forward to receiving you back in Ecuador for another adventure!

Warm hugs from the middle of the world!
Alvaro

Pura Vida in Costa Rica.
Costa Rica | Jul 29 - Aug 6, 2022

J
Jenelle B.
Santa Monica, CA | Reviewed on Aug 09, 2022
We had a wonderful week in Costa Rica. This was our first time using kimkim and Yuliana of Amazilia Travel could not have have been more helpful with her suggestions and spot on with her itinerary. We visited three different parts of the country (Arenal/La Fortuna, Monteverde, Manuel Antonio) and thoroughly enjoyed all of the hotels and various activities that she had booked. 10/10 for Yuliana! Thank you so much! Read more

We had a wonderful week in Costa Rica. This was our first time using kimkim and Yuliana of Amazilia Travel could not have have been more helpful with her suggestions and spot on with her itinerary. We visited three different parts of the country (Arenal/La Fortuna, Monteverde, Manuel Antonio) and thoroughly enjoyed all of the hotels and various activities that she had booked. 10/10 for Yuliana! Thank you so much!

Hotel Reviews
El Establo Mountain Hotel
Monteverde

Unique and comfortable hotel. The views from the 800’s building were gorgeous and the shuttle busses made traveling the mile (up and downhill) between the rooms and reception/restaurants very do-able. Our only issue was that the wifi, including the premium option, did not work in our rooms. Delicious breakfast and very friendly staff.

Authenticity & Character
Unique layout
Location
Not really close enough to walk to restaurants in Monteverde but the views from the rooms are everything!
Staff
Very friendly staff
Cleanliness & Comfort
The rooms do not have heat or ac so we layered our clothing indoors.
Hotel Lomas del Volcán
Fortuna

Fantastic hotel in beautiful surroundings. The bungalows felt very luxurious and the view of the volcano could not be beat. We enjoyed the swimming pool and hot tub and the breakfast was delicious.

Authenticity & Character
Beautifully appointed bungalows amid very carefully tended landscape.
Location
Overlooking the volcano and close enough to La Fortuna to not have to drive too far to restaurants and activities (too far to walk).
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Fantastic location right next to the National park. The hotel was comfortable, easy to navigate and only a few minutes walk to the beach and other restaurants. The hot tub did not appear to be working but the pool was lots of fun for the kids. The best part of the hotel was watching the monkeys and toucans in the trees next to the pool!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Aerial Tram, Zip Lining & Hanging Bridges
Aerial Tram, Zip Lining & Hanging Bridges
Monteverde

AWESOME experience! We were a little hesitant about zip lining in the pouring rain but it was such a great experience. There’s nothing quite like zip lining into the clouds. The guides at Sky Adventures took safety very seriously and their course and hanging bridges are well worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

Quite a unique experience to walk through the Costa Rican forest at night at Refugio de Vida Silvestre. We spotted a bunch of different animals during the two hour tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Safari Float & Hike to La Fortuna Waterfall
Safari Float & Hike to La Fortuna Waterfall
Arenal/La Fortuna

Great time rafting on the Peñas Blancas river with a snow Aventira. Our guides, Martin and Brian, were knowledgeable and enthusiastic. Didn’t see any sloths but saw many other animals. The trip down to the waterfall was fun but, in hindsight, this was something we could have done on our own. Lunch at Cava Pizza was the only downer of the day - the guide called our order in ahead of time, sensing that the kids were hungry after a long day, but we still had to wait almost 1.5 hours for our food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Arenal/La Fortuna

Rafael at Don Juan was a kind and knowledgeable guide who taught us so much about cacao and coffee. The kids loved making their own chocolate bars and we thoroughly enjoyed tasting the coffee. Definitely one of the highlights of our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Danny of Toucanes Tours was a wonderfully kind and knowledgeable guide. His English is phenomenal and he clearly enjoys what he does. We saw many animals during our two-hour walk and enjoyed a brief break at the park’s beach. 10/10!!

Quality of Experience
Guides, Drivers and Staff
Nature Walk at Ecological Park & Butterfly Garden Danaus
Nature Walk at Ecological Park & Butterfly Garden Danaus
Arenal/La Fortuna

Very enjoyable, basically private tour at the Ecological park. Karina of Ecoterra Tours was very knowledgeable of the local fauna and flora. The butterfly enclosure had been damaged and all of the butterflies had to be released but we saw many other animals on the tour. The Maleku presentation was interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Aug 09, 2022

Hello Jenelle,
I hope you are well.

It is great to read your review, thank you for your time to live us these great comments. I will share all of them with our colleagues to take these important notes for our future travelers.

I hope you and your family had a wonderful time in our country, was my pleasure to assist you during this time. Will be great you could visit Costa Rica in the future. :)

Kind regards!

Yuliana

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.