Kimkim Trip Reviews

From start to finish Beatriz was on top of things. She customized the trip for us and made changes, at our request, as we moved along. Also, she also provided the name of a backup when she was off so we always felt connected. Eduardo was very interesting and he took us on the walk around Granada through its scents - what a novel and interesting way to explore and learn about Granada. Jose Miguel, our hiking guide in the Sierra Nevada Mountains very quickly realized we were experienced walkers and he took us on a great walk, up and down the hills. Luis, in Malaga, gave us a very thorough tour through the old town and was able to sneak us into a very popular restaurant for a peak and a shot of something strong! We met Jose in Ronda and again, he was very informative and gave us an interesting walking tour - on the spur of the moment, at our request, he took us through the bullring and its museum. In Sevilla, Pablo showed us the sights and was able to provide some very interesting historical perspective. In Lisbon, we had Gisela take us around and she was fantastic - very interesting to get her perspective on Lisbon and its different areas to explore.

The trip was organized extremely well and each day transitioned seamlessly. Every guide was so pleasant an knowledgeable. Each activity was memorable from snorkelling, kayaking to hiking the volcanos. The animals, so unique to the Galapagos, are such a fabulous experience to see. The giant tortoises, sea turtles, ubiquitous sea lions, marine iguanas, and of course the blue footed boobies!

Daniel is such a great guy and was always readily available which was so reassuring. The guides, drivers, and contact escorts were all lovely, prompt and knowledgeable. We highly recommend using Kimkim. We did all the activities we had wanted to do.

Hotel Reviews

Albemarle

Puerto Villamil

Authenticity & Character

A lovely court yard with swimming pool and eating area.

Location

Our room faced the beach which with a view of the palm trees, sand and turquoise water. Beautiful!

Staff

Cleanliness & Comfort

The room and bed were very comfortable. The only suggestion would be to have more comfortable chairs or cushions for the poolside area.

Hotel Deja Vu Galapagos

Pto. Ayora

Authenticity & Character

We stayed in two different rooms, each one very unique. The breakfast room was nicely laid out.

Location

Staff

Very helpful and accommodating.

Cleanliness & Comfort

Galapagos Sunset Hotel

Puerto Baquerizo Moreno

Authenticity & Character

The roof top breakfast nook was great.

Location

Right on the water front, with a beautiful view of the harbour.

Staff

Friendly and courteous.

Cleanliness & Comfort

Very comfortable, it would have been nice to have a couple of comfortable chairs instead of 2 beds. The cupboard and drawers were a bit musty. Otherwise the room was very clean.

Vieja Cuba

Quito

Such a quaint hotel with friendly, helpful staff. Great location in walking distance to parks and restaurants. We walked to the Old Town which took about an hour.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Speedboat to Isabela Island - Las Tintoreras (Kayak)

Galapagos Islands

We really enjoyed the kayaking and seeing the sea turtles, sting rays, pelicans and blue footed boobies. The hotel accommodations we beautifully situated across from the beach with the view of the turquoise water. The walk up to the volcanos was one of my favourite activities.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

History and Nature: Full Day to Floreana Island

Puerto Ayora

We did not visits Floreana, but rather Bartolome.

Visit Highlands Tortoise Reserve & Charles Darwin Research Station

Puerto Ayora

The opportunity to learn so much about the tortoises and be able to get a couple of meters close to them. Who knew tortoises and cattle live side by side! The volcano lava tunnel was impressive and so educational. The conservation efforts for the tortoises is impressive and the guide was very knowledgeable.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kicker Rock: A Snorkeling Adventure

Isla San Cristóbal

Great views of fish and tortoises. Spectacular view of Kicker Rock o the boat ride out. Impressive stop for lunch in a quiet bay and opportunity to walk a near by beach.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería

Galapagos Islands

Our tour guide, Solange was lovely and very knowledgeable. It was obvious she loves her work. The Interpretation Center provides a detailed history of the islands. It was the perfect place to start our arrival to the Galápagos. Tijeretas Hill gives you a great view and no shortages of sea lions!

All the guides were very pleasant and knowledgeable.
Trip to Malaga was most memorable.
Hotel locations were very good but hotel in Granada was very noisy as there was an outdoor restaurant in front of the hotel and people were talking loud till after midnight.

The planning was easy and the itinerary was executed perfectly! Couldn’t have been easier. Thanks Harry and the KimKim team. We’ll be using your services again.

Lisbet customized and planned the perfect trip for our specific tastes. She was a fantastic communicator and responded to us whenever we requested assistance or information. We have done several kimkim trips in the past couple of years, and this was up to the company's high standards.

The time we had in Vietnam was unforgettable and full of fun and well feeling. We spent 2 weeks around the whole country without any troubles and darkening the mood. The reason is the the help and organisation by KIMKIM travel agency and especially by the personal attitude of Ms. Trang. The preliminary preparation went smoothly and all the sights we targeted were well organised and booked. The hotels proposed by Ms. Trang were at the perfect location and amenities. The food places with local cuisine were clean, comfortable and delicious. The whole logistics – private guides, drivers and vehicles were also excellent. Ms. Trang was following the trip very carefully and any time we had a need she responded immediately and in the best way. During the flood in Hue we received from early morning, advices and proposals how to continue the trip and our stay in the town. We are very thankful for effective rescheduling the program and rendered compensation for the lost time in Hue. Ms. Trang is a proof that professionalism and personal approach to customers is vital for current and future success. We will recommend her services to our friends who want to visit Vietnam and neighboring countries.
sincerely,

Georgi Belovski and Mariana Strahinova

This trip was booked in 2019 but was postponed until Sep 2022 to ensure we met all Covid requirements. We travelled with another couple and had all of our accommodation, transport, guides and driver included. We arrived by ferry to Tangier to be met by our amazing driver Azis who spoke fluent English and when we didn’t have a guide with us Azis took over the role and filled in the gaps.

Wonderful trip to Jordan and the best international travel experience I have ever had! Nada did an amazing job communicating with us for a couple of months and helping us plan our trip. She gave us an itinerary that matched the exact experience we wanted while still giving us the flexibility to change things around if needed. She was always prompt in responding to any messages and concerns we had before and during the trip.

Everyone we encountered in Jordan made our trip special. Our two drivers were great. Ali was very fun and interactive. He always knew the good places to stop for travelers and would always take a picture if needed. Khalid was exceptional and made our trip better in so many ways. He always gave us suggestions on ways we could make our trip better and probably knows the entire history of Jordan. In fact, he helped organize two excursions that weren’t even on our itinerary. We didn’t have Mount Nebo on our radar, but he was able to make it happen. I can’ t say enough on how great Khalid is and anybody that encounters him as a driver for Amani tours should consider themselves lucky.

Every tour guide we had that Amani set up was fantastic. The Wadi Ghuweir hike in Dana was a lot of fun and our guide Isaa went at a perfect pace for my girlfriend and I and was super friendly (and funny). Nada set up a dinner with a Bedouin family and it was a great experience. They were very welcoming and the food was delicious.

The accommodations in Jordan were great as well. In particular the Wadi Rum Luxury Night Camp and Dana Guesthouse were our two favorite. Both experiences were unique in that they offered great views from our room and had a wonderful staff. We also enjoyed Ajloun Cabins as well. The lone criticism I have from the trip is our stay in Amman. The Signature Hotel was the worst stay we had by far. The staff was unresponsive to our concerns about the air in our room after we made two phone calls. Additionally, the room and service were not up to par for a “4 star hotel”.

I can’t say enough about the great job the KimKim team and Amani tours did for our Jordan trip. It certainly is a once in a lifetime trip and Hasina and I thank you for making our vacation a special one.

Hotel Reviews

Edom Hotel

Wadi Musa

This place was just ok. The lobby and rooftop are swanky and nice to hang out in. The rooms could be better. TV didn’t work and the room had a musty smell. Clearly outdated. It was clean though. It did however have an excellent location being less than 5 minutes from the Petra entrance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dana Guest House

Al Tafileh, Dana

We loved this hotel. Especially the view we had from our balcony at sunrise and sunset of Dana. The room was spacious and clean. The restaurant was good too.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ajloun cabins

Ajloun

Cozy cabin in Ajloun. It’s very clean and spacious. We enjoyed our peaceful evening in this forest reserve.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dead Sea Spa Hotel

Sweimeh

Great beach for getting into the Dead Sea. The room was just ok. Clean and inviting. But, we had a safe box in the room and it didn’t work even after we called for help. Everything here is overpriced too. You can’t even buy water downstairs. We had to call for room service where each bottle was 3 JD (very inefficient and expensive).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Wadi Rum Night Luxury Camp

Wadi Rum

The best place we stayed in Jordan. Glamping under the stars was one of the most memorable experience we had from our trip. The room was spacious and clean and we surprisingly had a great shower and toilet in our bubble tent. Additionally the food was fantastic and we enjoyed the show that the chef and staff put on in the evening. Can’t recommend this place enough!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hike from Little Petra to Petra

Jordan

This is an incredible hike that allows you to hike from little Petra to Petra via the backwards way through the mountains. Therefore you see the Monastery first and the Treasury last. It is a difficult hike, especially to get to the Monastery but we enjoyed it. This is apparently not a popular route because there was a little confusion with our driver that morning. He believed we were just seeing little Petra before being transported to Petra by car. In the future, I would suggest just making the drivers and staff more aware of this hike. Once we straightened out the confusion with the office (Nada helped us out immensely) the hike was wonderful and they set us up with a local guide that gave us a lot of good information about Petra.

Quality of Experience

Guides, Drivers and Staff

Transport

Wadi Ghuweir Hike

Dana

This was such a fun hike. Isaa was a great guide and made this a memorable experience. This is an all day hike and probably 8 to 10 miles according to our guide. It was a hard hike but we had read online about the difficulty so we were well prepared for the terrain. Anyone thinking about this hike should be in good shape as there are some climbing aspects involved. The driver had a lunch prepared after the hike that was absolutely delicious.

Quality of Experience

Guides, Drivers and Staff

Transport

My guide Pemba was amazing. We sat down every afternoon to worked through the following day. And When I was tired he helped me with my backpack, which was way too often.
Thanks ☺️

Activity Review

Trek from Kharikhola to Paiya (2770m).

Nepal

It was a really beautiful section of the walk

Quality of Experience

Awesome trip! Very well organized! So many awesome guides and locations! Loved it all!!!!

Iceland . was . AMAZING!!! Our local specialist, Lisbet, went above and beyond to make our dream vacation and reality before and during our trip. All of the excursions we booked were incredible (ice cave, horseback riding, dog sledding, into the glacier, blue lagoon, krauma and more) plus the personalized driving plans were easy to follow and super convenient. We had some snags along the way with an entire day cancelled for bad weather and an important item forgotten at a hotel and Lisbet was super responsive and worked diligently to reschedule and rearrange things as needed and help to retrieve our lost item. Couldn't recommend more!

Activity Review

Dog Sledding

Iceland

What a great experience! Kids all loved it, our guide was super knowledgeable and passionate about the dogs and we all had a great time.

Quality of Experience

Guides, Drivers and Staff

It was a great trip with top guides provided by Dimitris. The itinerary was very relaxing and met our need to spend time with old friends as well as get a good idea of the Greek life. The hotel pickups and drop off were all perfect and on time. There was just some confusion on the Athens Airport pickup but Dimitris corrected that immediately and made arrangements.
Overall a great experience

Jessica provided incredible guidance and support to make sure our group of 12 had both detailed transfer, tickets and guides for the things we wanted to do and also plenty of free time to explore on our own. Yulia's walking tour of Pompeii was so well informed and detailed, I loved every bit of it!
thank you

Jessica was incredibly responsive and helpful.

Daniella was a great tour guide. I would recommend that she let folks know upfront how much food will be provided on the walk and tasting tour. We were all very full after eating our homemade pizza that it was difficult to try the other items.

Yulia was amazing! Mount Vesuvius, the wine tasting, and Pompeii were a highlight of my trip.

The boat tour was also a blast. No complaints.

Thank you Erika Bormeo for setting up our trip through the Andes mountains of Ecuador. What an amazing and special place to have had the privilege to experience! We visited Cuenca, Saraguro, Loja, and Vilcabamba. Each place had its own unique vibe Big cities to small towns. The Ecuadorian Andes were amazing. The boutique hotels in Cuenca and Loja were very nice. Vilcabamba was more our pace. Small, friendly, and just a beautiful town. Erika was always available for questions leading up to and while we were in Ecuador to make sure everything was what we wanted. The tours were great and informative and fun. Very professional! One of the best parts of our entire trip was our guide for 6 days - Genaro Palacios-! He was absolutely phenomenal!! His stories and historical/nature knowledge were exactly what we were looking for. He was our translator too as our Spanish is definitely not where it needed to be. He is very friendly and filled us full of information the entire trip ( exactly what we needed and wanted). He is also a very good driver, which you want driving through the Andes. We can’t say enough great things of our new friend!! So extremely blessed to have been paired up with Genaro as our guide! We came with some challenges as my wife is celiac. And knowing what she could and couldn’t eat in a foreign country and not that versed in the language was a necessity for us. We stayed on our own for a week after a week with Genaro. He made sure before he left us. that we were comfortable at the markets and grocery stores! Our trip was perfect! Absolutely perfect!!

Hotel Reviews

Sonesta Hotel Loja

Loja

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Boutique Carvallo

Cuenca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Podocarpus National Park - Vilcabamba

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

Cuenca - Loja - City Tour

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cajas National Park

Cuenca

Quality of Experience

Guides, Drivers and Staff

Transport

Arrival to Cuenca - City Tour

Cuenca

Quality of Experience

Guides, Drivers and Staff

Transport

Ibrahim was great. He was available and responsive to last minute requests and changes during our trip in Egypt. We were a rather large group, so was challenging at times to accomodate everyone, but everything turned our great. We had multiple guides and escortsts during the trip, all were incredibly polite, professional, and knowledgeable.

Eleni was super responsive to our comments everyday both on transportation and hotels and made things right for us in everyway possible. The guides she booked for us for different areas of Greece were all super special and well chosen for their knowledge and character. The cooking class booked for us was super special and such fun. IT is obvious she has a deep knowledge of her area and this was most appreciated. Perhaps a better communication from us late in our planning would have made a better schedule but because our flights were changed not due to us, we had a few tours that should have been more spaced in our trip.

Hotel Reviews

Agamemnon Hotel

Nafplio

great hotel with overlooking balcony on sea front exquisite. poor sound insulation overall in rooms and bath rooms so small space .

Authenticity & Character

Location

Staff

cleaning staff argued they cleaned our room but never did...!! and front desk didn't believe we were gone all day. and our driver coudl attest to that! we had to live with dirty bathroom, stinky bathroom and finaly got new towels at least and front desk clerk emptied our garb age .

Cleanliness & Comfort

see ab one

Pan Hotel

Athens - Greece

although location is super great, one pays for it with space, very little space in rooms and plumbing not to par. Bath taking is a big problem although the bath tub is there . drainage is a problem which the desk knows but does not tell you. Cleaning staff leave bath plug out but it should never be out as when draining it overflows and totally floods the bathroom!!! yikes...

Authenticity & Character

breakfast stafff super helpful.

Location

Staff

Cleanliness & Comfort

bathtub drainage problems better explained before it floods.

Arcadion Hotel

Kerkira

very small room for two people twin beds . lighting to read in bed was not well explained to us until we checked out and literally shown how to use it...We do understand the European hotels rooms are small and plumbing systems not upgraded to standards., The decor was new and clean and the front desk service was very very good.

Authenticity & Character

this newly renovated hotel was missing lobby chairs and a few things that we understand were going to be finished later

Location

center of everything to walk everywhere , great but the noise from the street is the price to pay for this.

Staff

the breakfast was on a menu but difficult to change anything as serving staff does not understand further than basic English. in a week I would have loved to have fried eggs or soft boiled eggs.

Cleanliness & Comfort

impeccable cleaning and bed linens.

Activity Reviews

Mycenae Guided Tour

Nafplio

super interesting character who apparently is not just a professor but also an artist and drama teacher. HIs presentation was so personal , entertaining and we learned a lot without feeling we were being lectured to. We just loved George and listened to his recommendation to visit a specific museum later in Athens,

Quality of Experience

Guides, Drivers and Staff

Transport

everything,

🍴 Private Nafplio Cooking Class

Nafplio

Best cooking class ever.

Quality of Experience

Food

didn't/' matter what we ate, the class was super well organized and chef was very generous sharing his knowledge and experience...the wine pairing with Agatha was well chosen and explained.

Guides, Drivers and Staff

Transport

Welcome in Nafplio!

Greece

great driver , fun top hear many experiences and education of this person, we learned a lot from him

Quality of Experience

Guides, Drivers and Staff

Transport

great car and driver

⛵ Half Day Sailing in Saronic Gulf (Morning or Sunset)

Athens

although we shared this with many other people. it was a great ride

Quality of Experience

Food

Guides, Drivers and Staff

Transport

just a taxi

Welcome to Athens

Athens

not sure we had this, if we did, it was not memorable at all. so N/A

Quality of Experience

Guides, Drivers and Staff

Transport

🍷 Wine & Olive Oil Tasting, Private Tour

Corfu

olive oil guide s voice was so low, we could hardly understand her and she was talking a lot without really communicating with us. just repeating her knowledge .

Quality of Experience

better personable presenter.

Guides, Drivers and Staff

Transport

Walking Food Tour in Corfu

Corfu

great guide. flexible to our needs or busyness of establishments

Quality of Experience

guide and walk

Guides, Drivers and Staff

none

Corfu Highlights HD: Paleokastritsa, Lakones & Kanoni

Corfu

it was a total waste of time.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Corfu

Corfu

this should never have been booked on our first day of arrival as we were zoned by 18 hrs flight day before. hardly got anything out of this tour. although drive was good but hard to understand from behind and he used his microphone only later when I kept making him repeat...

Quality of Experience

make sure guide uses his microphone at all times.

Guides, Drivers and Staff

Transport

Our trip to Iceland was unusual in many predictable and unpredictable ways. The Iceland Offbeat team stepped up to the plate and provided a high quality of service and support before and during the trip.

Starting at the planning phase, they had to deal with different expectations and requests from the 2 travelers, both for activities and hotel stays. Duncan did a great job in showing different options for both of us.

During the trip we faced unpredictable challenges, beginning with me missing the departure flight and culminating in a wind storm that left us stranded in the southeast of the country for 2 days. Duncan and Sigurður were there on every step of the way providing updates and adjusting the itinerary to the extent possible. They went above and beyond and managed to negotiate refunds for a couple of activities and hotel stays we missed because of the wind storm.

We are grateful for having them as our specialists for this trip and recommend them for the next travelers to Iceland.

Since the moment we arrived to Jordan Airport, we got shorted by an assistant provided by the company. Once we passed the controls, our driver Mohamed was there. He was our river and guide for the whole trip and our holidays were special in parts because of him. Very knowledgeable, friendly and flexible with our demands during the week we spend there. Samir contacted us in many occasions to make sure everything was going well so we can’t say a bad word on this regard.
We had a couple of changes on our previous nominated Hotels, but they were an upgrade. We got exactly what we were looking for and our trip is remarkable.

Hotel Reviews

Enjoy Desert camp

Wadi rum

The experience was fabulous, the staff was friendly even that little English was spoken, so could been improve a bit. Facilities were good. Dinner was fantastic and truly authentic

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Holy Land Hotel - Jerusalem

Jerusalem

Staff were very friendly with us and our dietary request on our dinner there. Old building bring it to the modern era. Location is just meters away from old city. Great breakfast and very clean

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dead Sea Spa Hotel

Sweimeh

Best hotel in our whole trip, many amenities and big options. Breakfast was exceptional.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Petra Palace

Wadi Musa, Petra

Rooms probably are a bit dated, but they were clean. Good choices for breakfast and the swimming pool area is great

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sulaf Luxury Hotel

Amman

Services were great, very friendly staff and roof top with views across Amman. Cleaning could be a bit better but nothing we can complain about.

Authenticity & Character

Location

Perfect location near by many places to eat and drink in a quiet neighbourhood

Staff

Cleanliness & Comfort

Activity Reviews

Wadi Rum (2-3 Hrs Jeep ride)

Jordan

The experience is fantastic even that is a bit overtaken by many tourists is something you can’t avoid. But is definitely something you must try at least once.

Quality of Experience

Guides, Drivers and Staff

Transport

Old City Jerusalem

Jordan

The whole old city is an experience that brings you back in time. At night is a whole different world and as beautiful. Religion, history and food all blended and mixed in a sensational way.

Quality of Experience

Guides, Drivers and Staff

Transport

Jerusalem, Mount of Olives and Mt Zion

Jordan

Historical place with no much to see unfortunately. Good views from Jerusalem

Quality of Experience

Guides, Drivers and Staff

Transport

Little Petra ( Beidha)

Jordan

Visit this site before you go to Petra. Is a good introduction of what it comes next.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to Bethlehem

Jordan

Interesting place even that we have to pay to avoid long queues on the Church of Nativity.

Quality of Experience

Guides, Drivers and Staff

Transport

Amman-Umm Qais-Jarash-Ajloun-Amman

Jordan

What a fantastic hidden gem. A place to visit no doubt

Quality of Experience

Guides, Drivers and Staff

Transport

Dinner At Local Restaurant in Amman

Amman

We couldn’t experience fully our dinner due to our stomach illness , but the place was great, food was fantastic and the ambience sensational.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Petra Basic Visit

Petra

One of the 7 best wonders of the world doesn’t let you down.

Quality of Experience

Guides, Drivers and Staff

Transport

Meet & Assist - Queen Alia Airport

Jordan

Very smooth the whole process.

Quality of Experience

Guides, Drivers and Staff

Transport

The Sagrada Familia tour with our guide Danni was very interesting and he was able to answer all our questions.

We also had a great adventure on the wine tour with Catherine and her husband.

The tour to Montserrat was also good. The only suggestion we would have is to allow more free time to explore all Montserrat had to offer. Our guides, Mateo and Roger, were very informative.

The hotel choices provided by were Yuri were perfect for our purposes. We were very happy overall.

Hotel Reviews

Hotel Aigua Blava

Costa Brava · Girona

This hotel is well located near the beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Astoria

Barcelona

We loved the location of this hotel and enjoyed the breakfast. Staff were helpful and knowledgeable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Day Trip to Montserrat & Lunch at a Farmhouse

Barcelona

Great experience. There is so much to see that the free time allowed was not enough to fully appreciate the location.

Quality of Experience

Food

Guides, Drivers and Staff

Roger and Mateo were great guides

Transport

Private Extended Visit to Sagrada Família

Barcelona

Loved the architecture.

Quality of Experience

Guides, Drivers and Staff

Penedès Vineyards, Wines & Tapas Day Trip

Barcelona

Quality of Experience

Guides, Drivers and Staff

Catherine and her husband were great guides

Transport