Kimkim Trip Reviews

4.8
Based on 19,843 ratings
Read 19,843 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Panama Adventure
Panama | Mar 10 - Mar 18, 2023

Candace
Candace S.
Lewiston, ME | Reviewed on Mar 24, 2023
Overall, my husband and I had a great time on this trip we planned through KimKim. It was nice to have all the hotels, domestic air tickets and excursions handled by someone else as we typically do it all ourselves. All the guides were well-educated and friendly, arriving on time and were versed in the activity we were doing. We used "WhatsApp" to communicate directly with our guides which was very helpful. The hotels we stayed at were lovely and we will definitely go back again. The down... Read more

Overall, my husband and I had a great time on this trip we planned through KimKim. It was nice to have all the hotels, domestic air tickets and excursions handled by someone else as we typically do it all ourselves. All the guides were well-educated and friendly, arriving on time and were versed in the activity we were doing. We used "WhatsApp" to communicate directly with our guides which was very helpful. The hotels we stayed at were lovely and we will definitely go back again.

The down side to this experience was that there was a lot of changes once got to Panama which made things a bit confusing. Times changed significantly for many of our tours (though we actually liked the changes), but it was an effort to communicate to make sure everyone was on the same page. We also did not get the bed type we requested at our first hotel and were a bit cramped in a queen vs. a king or two doubles.

This is the second time I have used KimKim to assist with a trip. My first experience was to Columbia and our specialist resided in that country. This experience was very smooth and the communication among all parties was excellent. The specialist we worked with for Panama was located in Nicargua and was more complicated. Given this limited experience, my recommendation is to check out the bio of the specialist to whom you are assigned before you begin planning your trip. Make sure they reside in the country you are visiting, and if they don't, check out their reviews for planning trips there.

Hotel Reviews
Hotel Finca Lerida
Boquete

Hotel Finca Lerida is a beautiful, outdoor-oriented, single-story, bungalow-style resort located in the lush mountains of Boquete, with sweeping views of the area. My husband and I stayed for three nights in the rooms with the hammocks outside (can't remember their name!), which were near the highest part of the resort (up the mountain). These rooms are spacious though modestly furnished, with just a desk and chair besides the bed for furniture. The bathroom is very nice with a huge, glassed-in shower. The king bed was comfortable and we enjoyed the beautiful views from the room. I absolutely loved lounging in the hammock after our activities each day listening to the birds! The temperatures up here are cooler than in town, which we enjoyed. The restaurant serves a complimentary breakfast with a limited but adequate menu. Everything is made at the time of ordering and is prepared and served by a wonderful staff. You can eat inside or outside on a deck that overlooks a beautiful view while watching a variety of birds fly around. They also have a very nice dinner menu and we enjoyed one night dining here. The resort is also a well-known coffee farm, so you can see how coffee is made and try their various varieties. They offer different tours on the property and also have some hiking trails. We walked the #1 trail that takes you through the coffee bean bushes and moutains, which was fun (about 1.5 miles). Our favorite part of this resort was the tranquil nature of its location, the gorgeous scenery and the friendly staff. That said, you pay a price for this serenity, as you are 20 minutes up a high, winding mountain road, which is trecherous at night to drive as there are local people and animals walking the road and hard to see. If you want to have drinks and dinner in town, I would highly recommend getting a taxi which the resort can arrange. You want to avoid our experience which was to be returning from town after dark and we came face to face with a large construction truck, with nowhere to go. It was touch and go there for awhile as the truck wanted us to back down the mountain in the dark! Fortunately, my husband has steady nerves and managed to inch around the truck. If you like to be away from the hustle and bustle of town, and enjoy nature, this would be a wonderful choice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Central Hotel Panama
Panama City

My husband and I stayed at the Central Hotel Panama for a total of 4 nights. It is in a fantastic location in the heart of Casco Viejo, with restaurants and shops all around it. The rooftop has a beautiful view of the city and has a nice small pool with lounges around it. The food and the staff in restaurant that is located one floor below the pool is amazing (get the Octopus!). A buffet breakfast is included and is served in the restaurant near the lobby on the main floor. We found it satisfactory, featuring a changing variety of items; however, most of the time the hot items were on the colder side and you wondered how long they had been sitting there. The staff also needed prompting to refill coffee, tea, etc. as they seem more interested in talking to each other than in helping the guests. We travel a lot and try to get hotel rooms with a bit more space. We reserved a Premium room for this reason but were suprised at how small it was. We even inquired to make sure that was the correct room type because there was barely enough space between the queen bed and desk to get to the bathroom. We had requested a king bed but did not receive it until we returned for our second stay at the end of the trip for one night. This beautiful hotel was the first hotel in Panama and has a lot of wonderful history. I gave it three stars because while we loved the location and the views on the rooftop, the service and food were not the best and the rooms were less than we were expecting based on the descriptions.

Authenticity & Character
Location
Central to everything in Casco Viejo
Staff
Cleanliness & Comfort
Local specialist: Emily Solís
Emily
Emily Solís
Local specialist in Panama | Replied on Aug 05, 2024
Hi Candace, Thank you very much for your kind feedback which will help us to improve further. We are located in Panama and Nicaragua, having staff and offices in both countries allows us to offer the best possible assistance in the services provided. An apology for not specifying that the whatsapp communications were with me directly providing follow up to you during your stay. I am glad to hear that you had a pleasant time in Panama despite the last minute changes that were unfortunately... Read more

Hi Candace,

Thank you very much for your kind feedback which will help us to improve further. We are located in Panama and Nicaragua, having staff and offices in both countries allows us to offer the best possible assistance in the services provided. An apology for not specifying that the whatsapp communications were with me directly providing follow up to you during your stay. I am glad to hear that you had a pleasant time in Panama despite the last minute changes that were unfortunately out of our hands. Thank you again for your feedback which will undoubtedly help us to improve the quality of our services. All the best

A Great Way to See Portugal
Portugal | Mar 10 - Mar 17, 2023

P
Paul Z.
Yarmouth, MA | Reviewed on Mar 23, 2023
We were very pleased with the trip planning and support Pedro provided us prior and during our recent trip to Portugal. We had an excellent experience in Portugal and found most of the itinerary interesting and fun. Most importantly our guides and drivers were all 5 stars++. Communication among all was excellent. We stayed in Lisbon at the Tivoli a truly first-class hotel with a beautiful lobby and attentive well-trained staff. Our guide in Lisbon was Ricardo who showed us the beautiful... Read more

We were very pleased with the trip planning and support Pedro provided us prior and during our recent trip to Portugal. We had an excellent experience in Portugal and found most of the itinerary interesting and fun. Most importantly our guides and drivers were all 5 stars++. Communication among all was excellent.

We stayed in Lisbon at the Tivoli a truly first-class hotel with a beautiful lobby and attentive well-trained staff. Our guide in Lisbon was Ricardo who showed us the beautiful city and took us to a number of spots for a better understanding of the city and what it has to offer. He made some very good recommendations as to other places to visit and shop.

Our only disappointment in Lisbon was the Fado performance. The food and wine were terrible and the performance okay. If this is something of interest to you, we suggest finding a restaurant with a good meal, and going to a Fado performance afterwards. There seemed to be a number of places offering this type of music.

Our trips to Sintra and back/forth to Porto were excellently guided by our driver Eduardo. We cannot say enough good things about him. He was knowledgeable, offered excellent suggestions as to things to see and do, and even made lunch reservations for us at places we had our best meals at.

In Porto we had a super guide in Tereza who showed us the city and provided the Gastronomic Tour. We enjoyed some decent food and a very good wine and port tasting. She also made suggestions as to other sites and shopping. With a tour, lunch and wine tasting, we skipped the Port tasting, and chose to explore the city. Our disappointment in Porto was the hotel Pestana Porto. It is understaffed, and a somewhat tired hotel. The location while having beautiful river views, is in a very touristy area with many bars and restaurants that produce noise well into the night.

Our tour of the Douro Valley was excellent. Our driver Luis has and encyclopedic knowledge of the area, and wineries. Our lunch, winery tour and tasting at Pacheca was very good and we had a wonderful day.

Lastly, in Cascasi, we stayed at Pestana Cascais which was a unique experience. The hotel is well run and was very enjoyable. Cascasi was a fun last stop at a beach resort prior to heading home.

We were very pleased with KimKim and Adventure Portugal and would highly recommend Pedro and team.

Hotel Reviews
Pestana Cidadela Cascais
Cascais

We were able to stay in the historic castle part of the hotel. This was a unique experience. The staff is plentiful and well trained. Food was good and the location is beautiful.

Authenticity & Character
Nice use of the historic buildings.
Location
Staff
Cleanliness & Comfort
Pestana Vintage Porto
Porto

Disappointing. Our room was tired, and the hotel is understaffed, and need training. While the location has beautiful views it is nearby restaurants and bars and very loud. Lastly, getting in and out of the hotel is a challenge given cars cannot pull up to the hotel but must park a block away.

Authenticity & Character
Odd decor for a hotel in the Historic District
Location
Staff
They tried, and high marks to Bruno who was juggling the front desk and playing bellman.
Cleanliness & Comfort
Tivoli Avenida Liberdade Lisboa—A Leading Hotel of the World
Lisbon

Excellent in every way. The hotel is well staffed and they are well trained. The food was good to great and our entire experience there was 5 stars.

Authenticity & Character
Location
Like staying on the 5th Avenue of Lisbon.
Staff
Cleanliness & Comfort
Activity Reviews
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

One of the highlights of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

We had a beautiful spring day and we had a smaller private boat. Our driver was friendly and knowledgeable. It is an hour ride which was just perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

An excellent day. Luis was a super guide/driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

Tereza was fantastic and we greatly enjoyed her company and knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

An amazing place well worth the visit.

Quality of Experience
Guides, Drivers and Staff
Eduardo is a great drive and guide.
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Terrible food and wine.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon

Ricardo was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Mar 23, 2023

Hey Paul,
Thank you for your message and feedback!
I am very happy to hear that you really enjoyed your time in Portugal and that you would highly recommend us.
We would love to welcome your friends and family in the future and we will make sure to revisit the unit in Porto.
Thank you once again,
Your friend in Portugal - Pedro

Our trip to the UK was seamless from beginnin...
England | Mar 9 - Mar 17, 2023

C
Carrie W.
Mason, OH | Reviewed on Mar 23, 2023
Our trip to the UK was seamless from beginning to end! Drivers were on time and transportation to/from airports, trains and hotels was super easy. The hotels were all amazing. The Bloomsbury in London was perfect. The hotel staff knew us by name. The hotel bars were lovely and just what we needed after full days of sightseeing. Stephen also arranged breakfasts to be included with our stays which proved to be very helpful in starting our days. Day one we saw the Tower of London and Tower... Read more

Our trip to the UK was seamless from beginning to end! Drivers were on time and transportation to/from airports, trains and hotels was super easy. The hotels were all amazing. The Bloomsbury in London was perfect. The hotel staff knew us by name. The hotel bars were lovely and just what we needed after full days of sightseeing. Stephen also arranged breakfasts to be included with our stays which proved to be very helpful in starting our days. Day one we saw the Tower of London and Tower Bridge. We ate at Skye Garden for lunch which has breathtaking views of London. From there we walked across the London Bridge to Borough Market for dessert. Day two we saw Buckingham Palace, Big Ben and toured Westminister Abbey. We had high tea at The Savoy which is a must-do! Later that evening we went to a club called Ballie Ballerson which was so much fun, perfect for those with children over the age of 18. Day three we went to Covet Gardens and shopped and also hit Harrod’s, which is a site to see! Mr. Foggs in Covet Gardens is a darling pub with the best fish and chips I’ve ever had! Day four we had a private driver take us from London to Oxford for a day trip. Definitely a highlight of the trip. The University is so beautiful and incredibly interesting with lots of history and stories based on it. Our tour guide was full of great stories. Definitely stop at The Turf Tavern for lunch! Day four was a much needed day of rest in the Cotswolds. The Wild Rabbit Inn in the Cotswolds stole my heart! Everywhere you looked was Instagram worthy! We stayed in a two bedroom cottage that was the coziest place we’ve ever rented. The inn and pub were steps from our front door and the pub served great traditional English food and drinks. We spent hours in the pub sitting by the fire playing card games. Daylesford Farms is a must see and perfection everywhere you look. We did the walk from the inn to the farm which was really pretty although very muddy. Day six we had a private driver take us on a tour of the villages in the Cotswolds. Each village is equally beautiful and quaint, but there is not a lot to get out and do. Many of the shops have closed. This was our least favorite day. Then we took the sleeper train to Edinburgh which was a really fun experience! It was a lot nicer than I thought it would be and I actually slept very well. My husband, who is 6’3” would probably not agree with me. In Edinburgh, day 7, we stayed at the Balmoral, another exquisite hotel. Edinburgh is walkable and you can see a lot in just one afternoon. Probably my least favorite city, but it was my 18 year old son’s favorite. He loved hearing the history and the old buildings and we toured the underground tunnels and graveyards complete with ghost stories to go along. Day 8 another private driver to the fishing villages of Fife and St. Andrews. This was a perfect day trip and end to our holiday. The villages are quaint and a lovely drive and St. Andrews was very cool to see both the University and the golf course. Don’t for get to stop for a pint at the Jigger Inn!

Hotel Reviews
The Balmoral Hotel
Edinburgh

Beautiful room and bathroom. Great service for such a large hotel. The staff was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caledonian Sleeper
London

A fun experience.

Authenticity & Character
Staff
Cleanliness & Comfort
Wild Rabbit Inn
Kingham

My favorite! The comfiest coziest cottage ever! Perfection everywhere you looked. Perfect place to build a fire, sip some tea and read a book. The inn was darling and a great place to settle into for hours playing games and sipping pints!

Authenticity & Character
Location
Loved the tiny village of Kingham. Perfect for a couple nights to unwind.
Staff
Cleanliness & Comfort
The comfiest coziest cottage ever!
The Bloomsbury
London

Loved this hotel! Loved the smallish size and personal attention received. The hotel staff knew us by name. The Coral Room bar was the perfect place to relax after a full day of touring. The downstairs bar with live music was also pretty great. Beds were very comfortable. And the bathroom! The bathroom was amazing from top to bottom! Even came with a Dyson hairdryer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fishing Villages of Fife & St Andrews from Edinburgh
Fishing Villages of Fife & St Andrews from Edinburgh
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Caledonian Sleeper Train between Scotland & London
Overnight Caledonian Sleeper Train between Scotland & London
London
Quality of Experience
Guides, Drivers and Staff
Transport
Full day in the Cotswolds with small group and driver/guide
Full day in the Cotswolds with small group and driver/guide
England

The driver was great. The villages are all beautiful. Just not a lot to get out and do.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver/guide
Oxford
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer to your accommodation. Then check-in or bag-drop
Private transfer to your accommodation. Then check-in or bag-drop
London

Loved the black cab experience! Very knowledgeable driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Apr 08, 2023

It was a pleasure organizing this for you and your family Carrie. Thank you for choosing us.

Wonderful trip Spain and Portugal! All aspect...
Spain | Mar 6 - Mar 20, 2023

Cara
Cara D.
Hot Springs National Park, AR | Reviewed on Mar 23, 2023

Wonderful trip Spain and Portugal! All aspects were extremely well organized, planned and executed. All guides, drivers, hotels and all aspects of travel were excellent. Not one detail was lacking. I am usually extremely picky about hotels and look for great deals. They did both! I don’t think I have ever stayed in such unique and accommodating hotels that were of such good class. They talk with you on the phone to make sure that your personal interests ans well ans unique needs are included in your tour. Just wonderful.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Mar 23, 2023

Thank you Cara for your kind review! It was so nice hosting the two of you here and should you decide to come back to this side of the world again, it would be my pleasure to help you explore other beautiful corners of the Iberian Peninsula!

Gorgeous, still relatively untouched, and inexpensive
Nicaragua | Feb 28 - Mar 16, 2023

F
fern k.
Canada | Reviewed on Mar 23, 2023
Nicaragua is still relatively unspoiled and has great natural beauty. We were impressed by the accommodations, food and knowledge of our guides. We felt safe everywhere we went and didn’t get sick at all.
Reyna did a great job capturing who we were and the kind of experiences we were looking for - we felt like we had great exposure to authentic Nicaraguan customs and life. We learned a lot about the importance of coffee, chocolate, cigars and farming in general to the economy.
We plan to...
Read more

Nicaragua is still relatively unspoiled and has great natural beauty. We were impressed by the accommodations, food and knowledge of our guides. We felt safe everywhere we went and didn’t get sick at all.
Reyna did a great job capturing who we were and the kind of experiences we were looking for - we felt like we had great exposure to authentic Nicaraguan customs and life. We learned a lot about the importance of coffee, chocolate, cigars and farming in general to the economy.
We plan to return in 2 or 3 years!!!

Hotel Reviews
Hotel Los Altos
Estelí

We visited the stone man and did an artisanal coffee and farm visit from Esteli , all of which were awesome. The city itself is BUSY and we were warned to not be walking around our hotel after 10 pm. The hotel was near Central Park and church and the area was totally fine during the day and early evening. The room was fine, the staff ok. Might look into a home stay if we were to visit Esteli region again. We are not busy city people but if you like being in the centre of action you might not mind this hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Victoriano
San Juan del Sur

Older hotel that needs some work. The architecture is amazing and some areas were well maintained. But the main stairs to the hotel were uneven / being repaired. Funky smell - mildew? In the lobby. The room itself was nice with good amenities and comfy bed.

Authenticity & Character
Location
On the Main Street across from a very busy boat filled beach/ harbour
Staff
Cleanliness & Comfort
Had to be careful on the uneven main entrance stairs. Find what is causing the smell in the lobby - maybe it was just temporary???
Aaki Hotel
Las Peñitas

Wonderful location on the beach with comfy bed and great view from our balcony. The included breakfast was ok but we added a fruit platter for an extra charge that was fabulous. The lunch and dinner items need work. I had what I thought was going to be a fresh fruit bowl with chia and granola but the fruit was puréed into a smoothie - such a shame when the fresh fruit in season is outstanding. The flavours all just blended together- disappointing.

Authenticity & Character
Location
Great location on a gorgeous stretch of beach
Staff
Awesome friendly staff
Cleanliness & Comfort
Hotel Lever
Somoto

What a surprise to find such a high end feeling newer hotel in northern Nicaragua!!! Food was great. Comfy bed. Loved the town of Somoto. Just small enough to easily explore and quickly feel at home in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Selva Negra (Bungalow)
Matagalpa

Loved this rustic cabin in the middle of a forest. Lots of wildlife!! Great hiking trails. Very interesting coffee tour of a large coffee producer.

Authenticity & Character
Location
Loved the forest location
Staff
Cleanliness & Comfort
Pacaya Lodge y Spa
Masaya

We were in a private cabana overlooking the lake and gorgeous grounds. Loved the sound of the howlers and birds every day. Loved our deck with comfy hammock. Very luxurious accommodations. Staff were super friendly and accommodating. Food was good.

Authenticity & Character
Loved that the owners also are involved in education and farming locally
Location
Big deck overlooking the lagoon
Staff
Staff were super friendly and helpful. I even received a birthday card and small gift on my birthday 🥳
Cleanliness & Comfort
Very luxurious.
Finca San Juan de la Isla
Altagracia

We were in a cabana overlooking the lake and “bird island”. Beautiful spot. Food and service was great. Lots of wildlife. It’s super windy but the restaurant did a good job of putting up screens to block the wind but still allow a view. We loved the private remote feeling of this place - if you need to be where the action is , look elsewhere.

Authenticity & Character
Rustic cabanas Beautiful gardens
Location
Private remote
Staff
Very friendly
Cleanliness & Comfort
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Panama | Replied on Jul 20, 2023

Hi dear Fern,

Nice to greet you again! Thank you very much for your feedback . We are delighted to hear that you enjoyed the experiences we prepared for you. It was a pleasure to help you create your itinerary according to your needs and preferences as reflected in our communications.
Nicaragua awaits you and the kimkim team to plan your next adventure

Egypt and Jordan Discovery tour
Egypt | Mar 2 - Mar 20, 2023

R
ros w.
Australia | Reviewed on Mar 22, 2023
This trip was arranged by Ibrahim & Amr perfectly! We were a group of 15, all the sites, transport, guides were absolutely amazing. We selected the 'luxury' trip and it was exactly that, the hotels were out of this world, nothing less than 6 star. The dahabiya was beautiful and so relaxing. Mostafa, our Egypt guide was the best guide ever - he was so engaging, smart, knowledgeable about everything we saw - he made everything so relatable and so interesting. he has a wonderful sense of humour... Read more

This trip was arranged by Ibrahim & Amr perfectly! We were a group of 15, all the sites, transport, guides were absolutely amazing. We selected the 'luxury' trip and it was exactly that, the hotels were out of this world, nothing less than 6 star. The dahabiya was beautiful and so relaxing. Mostafa, our Egypt guide was the best guide ever - he was so engaging, smart, knowledgeable about everything we saw - he made everything so relatable and so interesting. he has a wonderful sense of humour and got on so well with each of us. Akram, our guide in Jordan, was so kind and calm and knowledgeable and ensured we all enjoyed all our site visits in Jordan. This trip was a once in a lifetime trip and everyone loved it and will remember it forever. The contact from Ibrahim and his team was constant even once the trip started. He even organized a surprise birthday cake for me in Jordan . Perfect trip. Could not recommend highly enough using Kim Kim to organise

Local specialist: Ibrahim Elaref

We had a very nice trip in Torres Del Paine N...
Chile | Mar 14 - Mar 20, 2023

MEIHUA
MEIHUA F.
Madison, WI | Reviewed on Mar 22, 2023
We had a very nice trip in Torres Del Paine National Park and really appreciated all the arrangements and help provided by Jesse. We'll definitely recommend KimKim service to our friends in the future. Read more

We had a very nice trip in Torres Del Paine National Park and really appreciated all the arrangements and help provided by Jesse. We'll definitely recommend KimKim service to our friends in the future.

Hotel Review
Hosteria Pehoe
Authenticity & Character
Location
Natural beauty
Staff
Cleanliness & Comfort
Activity Review
Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Mar 23, 2023

Hi Rose,

So happy to hear you and your friends enjoyed the trip :) I can only imagine all the wonderful pictures you were able to take of the beautiful landscape!

Take care,
Jesse

A great trip, but a royal screwup in Galapagos
Ecuador | Feb 27 - Mar 17, 2023

D
David s.
Fair Oaks, CA | Reviewed on Mar 22, 2023
The mainland portion of our Ecuador adventure and our guide, Christian, were wonderful and exceeded our expectations. This includes the visit to Asuni National Park and Napo Cultural Center with our guide for that area, Jose.
Unfortunately, we cannot say the same for kimkim's travel vendor in the Galapagos. Who that vendor actually is, we were unable to determine. We had carefully and intentionally scheduled a down day for our first full day on Isla Santa Cruz so that we would have a...
Read more

The mainland portion of our Ecuador adventure and our guide, Christian, were wonderful and exceeded our expectations. This includes the visit to Asuni National Park and Napo Cultural Center with our guide for that area, Jose.
Unfortunately, we cannot say the same for kimkim's travel vendor in the Galapagos. Who that vendor actually is, we were unable to determine. We had carefully and intentionally scheduled a down day for our first full day on Isla Santa Cruz so that we would have a chance to rest and recover from our busy and arduous many days on the mainland, plus another rest day for after the island trip. This did not happen. We were informed on arrival to arise the next morning for a 6am departure to Isla Bartolome. The guide who met us at the airport was unsympathetic. The trip itself was great, but we were not prepared (no previous contact about a change to our itinerary, let alone agreement on our part) for a full day trip on our first day there, and suffered accordingly. Not only was the schedule changed without our knowledge or agreement, but they couldn't even get the departure time correct. We were told to be outside our hotel at 6am and we were. Our pickup was late and had to speed to catch up to the bus halfway back to Baltra. Unbeknownst to us, the bus had actually left at 5:30am from a pickup point we didn't even know about. After a full day of sun and fun, instead of taking us to our hotel, the bus took us to the pickup/drop of point we had not even been to and we had no idea how to find our hotel. Fortunately, our guide for the Bartolome tour, Elizabeth, did not abandon us. Although she didn't know our hotel, the bus driver did and amid much confusion agreed to drop us there. Thank you Elizabeth!

We paid big bucks for our private tour and an itinerary that met our needs. But instead of our carefully planned rest days before and after the Bartolome trip, we had first the taxing trip then two unnecessary rest days after. Simply unacceptable and prevents a five star review and recommendation for kimkim. We are flexible, but not that flexible. Otherwise we had a great trip, but are not likely to use kimkim again as a result.

Hotel Reviews
EB Hotel by Eurobuilding Quito
Quito

This was by far the most luxurious hotel we stayed in during our Ecuador trip. Unnecessarily luxurious and over the top. The automated room lighting system was a constant pain with lights coming on and off unnecessarily. Hard to imagine how much the designers/architects must have been paid to design this inconvenient system.

Authenticity & Character
This building belongs in Europe. not Ecuador
Location
convenient to the airport
Staff
Very helpful and stored our luggage for us on the day after we checked out.
Cleanliness & Comfort
With three shower head to choose from, we think we got pretty clean!
Posada del Mar
Santa Cruz

This is not a luxury hotel but was comfortable and more than adequate for our needs. Very kind and helpful owner and his staff. Conveniently located to the pier area and central restaurants/activities in Puerto Ayora. The deli downstairs is one of the best places to eat that we found in Puerto Ayora.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Air conditioning was great and essential for the hot and humid climate. A spacious balcony overlooking the port.
Hotel Boutique Carvallo
Cuenca

Wonderful old but fully renovated hotel with very helpful and courteous staff. Conveniently located in Old Town Cuenca.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Spa Casa Real
Riobamba

Adequate and spacious, but funky electrical outlet locations. Adequate but unremarkable restaurant with less than stellar menu. Surrounding area appeared possibly unsafe/unwalkable for a alternative restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Floresta
Baños

Modern and convenient.

Hotel Las Plazas
Quito

Beautiful old (but renovated) hotel with very helpful staff.

Authenticity & Character
All the highly polished wood and the unique dining area.
Location
In Old Town. Area seemed safe enough to us.
Staff
No elevator but desk clerk took care of our heavy bags.
Cleanliness & Comfort
Casa de Vista Alta
Mindo

A beautiful area and bed and breakfast. Very nice and accommodating hostess.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Napo Cultural Center
Quito

Wonderful people and experience! Bring an appetite - they give you enough food for an army!

Authenticity & Character
Location
Jungle canopy tower, parrots and parakeets at clay lick, blackwater canoe trip.
Staff
Cleanliness & Comfort
Activity Reviews
Indigenous Market Adventure and Cuicocha Lake Exploration
Indigenous Market Adventure and Cuicocha Lake Exploration
Otavalo

An interesting/scenic drive to Otovalo and a great unexpected side trip to a local park and waterfall. The market itself was repetitious and of varying quality, but useful if you want to buy items to take home. I wouldn't drive all the way there just for the market, but there is much else to see.

Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

The actual trip to Isla Bartolome was fantastic and we were able to see Galapagos penguins! Screwing up our agreed upon itinerary was not appreciated.

Welcome to Santa Cruz Island:  Highlands & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora

The tortoises at the farm were truly amazing and a big reason for our visit to Galapagos. We would have preferred to have gone straight to our hotel for check in and refresh ourselves and gone to the farm later.

Quality of Experience
From the Highlands to the Coast: Cajas National Park to Guayaquil
From the Highlands to the Coast: Cajas National Park to Guayaquil
Ecuador

Beautiful mountain and lake vistas. Many landslides on the highway due to the recent rains, but we made through thanks to Christians excellent driving. The clouds parted at just the right time for us to have beautiful vistas above Guayaquil.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering Cuenca's Charms: A Journey Through History and Culture
Discovering Cuenca's Charms: A Journey Through History and Culture
Cuenca

A beautiful, modern yet historic and cultural city and surrounding area. We can see why it's so attractive to expats. The artistry and craftmanship exhibited in nearby villages is outstanding.

Exploring the Ancient Ingapirca Ruins: A Journey through History and Culture
Exploring the Ancient Ingapirca Ruins: A Journey through History and Culture
Cuenca

Very interesting and well maintained historical area.

Quality of Experience
Guides, Drivers and Staff
Transport
Journey to the Peak From the Center of the Earth: Chimborazo!
Journey to the Peak From the Center of the Earth: Chimborazo!
Ecuador

A snow and ice storm on top of the world! Again, because we were here in the rainy season, we didn't see much of the mountain, but we saw many wild vicunas including a heard running through the snowy countryside. Our local park guide, Alfredo, was a great and humble guy and local farmer who we much enjoyed meeting. The surrounding agricultural areas outside the park were a green checkerboard of fields extending to unbelievable heights up the mountain slopes. Much interesting local color and indigenous people in these areas.

Quality of Experience
Guides, Drivers and Staff
Transport
Reconnecting with Nature at Baños de Agua Santa
Reconnecting with Nature at Baños de Agua Santa
Baños

The waterfalls, especially the Devil's Cauldron, were truly awesome. We were looking forward to a soak in a hot pool, but this turned out to be unavailable and uninviting.

From Cotopaxi Hacienda to Hiking in Cotopaxi National Park, onwards to Baños
From Cotopaxi Hacienda to Hiking in Cotopaxi National Park, onwards to Baños
Ecuador

Saw some interesting birdlife, but owing to the rainy season, we couldn't see Cotopaxi. Nobody's fault, just the season.

Expedition to Mindo Cloud Forest
Expedition to Mindo Cloud Forest
Quito

See previous

Relaxing Free Afternoon in Mindo
Relaxing Free Afternoon in Mindo
Mindo

We didn't have the free afternoon because our faithful guide, Christian, took us to a hummingbird sanctuary where we fed these beautiful creatures from a bottle cap placed in the palm of our hands. Having wild hummingbirds perched in our hands was a big highlight of our trip. Christian also took us to an amazing butterfly research and propagation station where we observed all life phases of many beautiful and fascinating butterflies.

Sacred Wayusa Ritual, Goodbye and return to the City (Yaku Kausay Experience)
Sacred Wayusa Ritual, Goodbye and return to the City (Yaku Kausay Experience)
Yasuni National Park

We were given the opportunity to skip this early early morning activity, and the staff seemed as relieved as we were. We enjoyed the cultural activities we experienced in the village on the previous afternoon.

Afternoon Adventure to Teleferico Cablecar
Afternoon Adventure to Teleferico Cablecar
Quito

We skipped this so can't really rate it but are forced to give one.

Colonial Quito City Tour  & the Middle of the World
Colonial Quito City Tour & the Middle of the World
Quito

Our Quito tour was good but a few too many churches, though they are all beautiful in their own ways. Mitad del Mundo is the worst tourist trap we visited in Ecuador.

Quality of Experience
Food
Ecuadoreans have some strange ideas on "dressing up" a hamburger.
Guides, Drivers and Staff
Transport
Exploring Cuenca and surroundings, Gualaceo, Chordeleg
Exploring Cuenca and surroundings, Gualaceo, Chordeleg
Cuenca

See previous. The old weaving factory was a high light as was the amazing "Panama" hat factory where we acquired our beautiful hats.

 Indigenous Encounter and Hike to Mama Cuna Path
Indigenous Encounter and Hike to Mama Cuna Path
Yasuni National Park

Don't know what Mama Cuna Path is, but we had a great time in the Amazon, and all the staff and people we encountered were friendly, helpful and professional. We were well cared for.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 27, 2023
Hello David! Thank you very much for your feedback on your trip, I am very happy that, overall, you had a great time in Ecuador and the Galapagos Islands. Concerning the changes to the order of the days (moving the Uninhabited Island Bartolome a day ahead and the first free day a day back) I am very sorry to hear that it caused you an inconvenience. As my colleague explained to you in Puerto Ayora, unfortunately, all Galapagos operation depends on the respective permits of the National... Read more

Hello David!

Thank you very much for your feedback on your trip, I am very happy that, overall, you had a great time in Ecuador and the Galapagos Islands.

Concerning the changes to the order of the days (moving the Uninhabited Island Bartolome a day ahead and the first free day a day back) I am very sorry to hear that it caused you an inconvenience.

As my colleague explained to you in Puerto Ayora, unfortunately, all Galapagos operation depends on the respective permits of the National Park Administration which, in this case, changed the permits for this visit, so we had to change the days to insure you could make the visit to Bartolome.

Nevertheless, I do understand that this is an unforeseen change to the planned itinerary, though with the exact same services but not in the order you have asked for, was not in your best interest, and therefore apologize.

I hope that you still have fond memories of your trip and look forward to hearing from you,

Kind regards,
Alvaro

Fabulous winter wonderland trip to Norway
Norway | Feb 16 - Feb 25, 2023

Mary
Mary G.
Raleigh, NC | Reviewed on Mar 22, 2023
It was such a pleasure to work with Christina to plan a winter wonderland trip to Norway. We had one rainy day and one gloriously sunny day in Oslo, but loved walking all over the city. Our trip then took us to Sommarøy - I had never heard of it, but Christina put it on our itinerary and it was awesome. Our room had a balcony with an amazing view and we could see the Northern Lights from there. We also went to a Northern Lights Park where we watched the Northern Lights for hours - a true once... Read more

It was such a pleasure to work with Christina to plan a winter wonderland trip to Norway. We had one rainy day and one gloriously sunny day in Oslo, but loved walking all over the city. Our trip then took us to Sommarøy - I had never heard of it, but Christina put it on our itinerary and it was awesome. Our room had a balcony with an amazing view and we could see the Northern Lights from there. We also went to a Northern Lights Park where we watched the Northern Lights for hours - a true once in a lifetime experience. We then continued on to Svolvær (after a lovely day in Tromsø) where the snow interrupted our plans, but we still had a good time walking around in the snow and enjoying the beauty there. Thank you for the trip!

Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Mar 23, 2023

Hi Mary!:)
Thank you for taking the time to leave a review. I am so happy to hear that you had a great time, even though the weather changed the plan a little. Winter in Norway can be unpredictable, so at least you got to experience full winter here :D
It was a pleasure planning with you! Hope to plan with you again, should you visit at another occasion.
Best wishes, Christina

It was a wonderful trip. Kim kim travel agent...
Morocco | Oct 10 - Oct 20, 2022

Merely
Merely M.
Ormond Beach, FL | Reviewed on Mar 22, 2023
It was a wonderful trip. Kim kim travel agent with Wanderlust was good choice to travel Morroccan style. Loved staying in Riyad and the Palace Hotel. Would Highly Recommend. Read more

It was a wonderful trip. Kim kim travel agent with Wanderlust was good choice to travel Morroccan style. Loved staying in Riyad and the Palace Hotel. Would Highly Recommend.

Hotel Review
Es Saadi Marrakech Resort - Palace
Marrakech
Authenticity & Character
Authenticity & Character
Location
Location
Staff
Recognized my Birthday and brought in a cake
Staff
Recognized my Birthday and brought in a cake
Cleanliness & Comfort
Cleanliness & Comfort
Local specialist: Megan Lower

Kimkim did a great job of helping us put together a trip in short order - I removed a tour to leave a little time for relaxing on Holbox and was glad I did.
Mexico | Feb 27 - Mar 8, 2023

Narain
Narain S.
North Chicopee, MA | Reviewed on Mar 22, 2023
Kimkim did a great job of helping us put together a trip in a rather short window. Highlights included Hotel B on Cozumel, but do not get the Jungle Room - it is well worth the upgrade to get ocean side; then to Nojoch Keej where Manuel showed us around (we enjoyed him very much); then Ek Balam and Valladolid, and a few days to chill on Holbox. Chichen Itza is a must-see, but Ek Balam is more fun and we were able to see both in one day, along with a cenote' and get a little more time at... Read more

Kimkim did a great job of helping us put together a trip in a rather short window. Highlights included Hotel B on Cozumel, but do not get the Jungle Room - it is well worth the upgrade to get ocean side; then to Nojoch Keej where Manuel showed us around (we enjoyed him very much); then Ek Balam and Valladolid, and a few days to chill on Holbox. Chichen Itza is a must-see, but Ek Balam is more fun and we were able to see both in one day, along with a cenote' and get a little more time at Holbox for relaxing at the end of the trip. Vallodolid is well worth a stop and fun to stay on the main square, lots of great food and just a nice city center. Leslie did a great job of being available when we needed assistance. The Kimkim website saves your trip for viewing, but to access it you need wifi. I ended up saving a pdf of the trip on my phone so that I could follow along without wifi. Our drivers and guides were very friendly and knowledgeable in their arena. All in all a great trip - thank you. n & k

Local specialist: Leslie Pérez

Chile in 2 weeks
Chile | Mar 7 - Mar 21, 2023

Shani
Shani N.
United Kingdom | Reviewed on Mar 22, 2023
Lorena had organised a perfectly co-ordinated 2 week Chilean trip for us. Packed with adventure, amazing views and friendly tour guides…it exceeded our expectations. Read more

Lorena had organised a perfectly co-ordinated 2 week Chilean trip for us. Packed with adventure, amazing views and friendly tour guides…it exceeded our expectations.

Hotel Review
Hotel Boutique Le Reve
Santiago

Friendly boutique hotel where nothing was too much trouble for staff. Comfortable beds and beautiful communal courtyard to sit out in. Perfectly located for access to bars and restaurants

Authenticity & Character
Location
Access to local restaurants
Staff
Cleanliness & Comfort
Activity Review
Puritama Canyon Trek
Puritama Canyon Trek
San Pedro de Atacama

It felt amazing trekking in an actual canyon in the Atacama desert and the highlight was our own personal ‘spa’ at the end of it…delightful to swim in the natural mountain water

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Mar 22, 2023

Thanks, Shani! Your feedback is greatly appreciated and I am delighted to know you had a grand time while visiting Chile.
All the best,
Lorena

Never imagined I could travel to Cambodia so comfortably
Cambodia | Mar 15 - Mar 21, 2023

D
Deepa G.
India | Reviewed on Mar 22, 2023
We are a family of four - 2 adults and 2 children (16 & 11 yrs old). It seemed daunting to plan our trip to Cambodia as I had to ascertain a hotel in the city centre, local transport, tickets to shows and temple entries and most importantly language and food options. But after I found Kimkim and Steve, our tour planner, the holiday came together so beautifully and without hassles. Steve gave us a customised itinerary to suit our interest of having an active holiday closer to nature and... Read more

We are a family of four - 2 adults and 2 children (16 & 11 yrs old). It seemed daunting to plan our trip to Cambodia as I had to ascertain a hotel in the city centre, local transport, tickets to shows and temple entries and most importantly language and food options. But after I found Kimkim and Steve, our tour planner, the holiday came together so beautifully and without hassles. Steve gave us a customised itinerary to suit our interest of having an active holiday closer to nature and soaking in the culture and history of Cambodia. Mr Arn, our Cambodian tour guide and child survivor of the infamous Khmer Rouge regime, shared personal experiences and stories which gave us a chance to be engaged and immersed in the Cambodian life.
Some of our most memorable experiences were the cycling trip around the temples, the trek on the Kabal Spean mountain, the APOPOS land mining rats and Phare circus. Each of these had been curated by Steve after taking inputs from me.
All in all, this was an experience we will never forget as we bonded as a family while soaking in the Cambodian way of life.

Hotel Review
Navutu Dreams Resort & Wellness Retreat
Siem Reap
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Mar 23, 2023
Hi Deepa,
Thank you for the lovely message.
I'm very glad it was a wonderful experience, and especially as a family bonding experience! It's very hard to find quality time as a family due to work/school constraints so I'm so happy it worked out perfectly.
I will also share the comments to Arn, who at the moment is at the Laos border to collect more guests. He is one of our favourite guides and know for his pleasant nature, and also vast experience of guiding and life in general.
It was...
Read more

Hi Deepa,
Thank you for the lovely message.
I'm very glad it was a wonderful experience, and especially as a family bonding experience! It's very hard to find quality time as a family due to work/school constraints so I'm so happy it worked out perfectly.
I will also share the comments to Arn, who at the moment is at the Laos border to collect more guests. He is one of our favourite guides and know for his pleasant nature, and also vast experience of guiding and life in general.
It was also great to meet you and the family during the tour of Angkor Wat.
Please share your experiences with friends and family back home, and hopefully we will see some of them travelling using the Kimkim platform to get in touch with myself. Indeed, Cambodia can be explored with a nice level of comfort, we have some marvellous hotels such as Navutu where you stayed.
Thanks again and hope you are already thinking of your next trip to another exciting destination.
Best regards,
Steve.

Memorable Morocco Holiday!!
Morocco | Feb 8 - Feb 14, 2023

A
Anupama K.
Solon, OH | Reviewed on Mar 22, 2023
All the arrangements made by Hakim was very good.
Our English speaking driver Mohammed was very personable & made the long drives between places very interesting.
Can’t wait to come back to Morocco to visit the rest of the country!
Thank you Mohammed !
Thank you Hakim & Orion Trek!
Read more

All the arrangements made by Hakim was very good.
Our English speaking driver Mohammed was very personable & made the long drives between places very interesting.
Can’t wait to come back to Morocco to visit the rest of the country!
Thank you Mohammed !
Thank you Hakim & Orion Trek!

Hotel Reviews
Riad Ksar Ighnda
Ait Benhaddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga

Amazing placw! Everything about this place is Top Class!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auberge Chez Pierre
Boumalne Dades

Beautiful location! Great food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Jardins De La Koutoubia
Marrakech
Authenticity & Character
Location
Easy access to the Medina & the old city
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Hammam & Massage
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Aït Benhaddou via Alnif
Merzouga to Aït Benhaddou via Alnif
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani
Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Apr 30, 2023

Dear Anupama,

Thank you so much for your valuable feedback!

It has been more than a great pleasure for me to work with you and offer you this wonderful experience in my beautiful country. You have been such a great couple since Day 1 and the exchange with you has always been positive and amazing. I'm glad that all the arrangements we made for you were at your expectations. I hope to work again with you in the near future and I truly can't wait to offer you another exceptional trip to discover the other side of Morocco.

Wishing you all the very best!
Hakim

My incredible trip to The Netherlands and Belgium
The Netherlands | Dec 26 - Jan 9, 2023

R
Roudha L.
the United Arab Emirates | Reviewed on Mar 22, 2023

Our trip advisor was bas and he was incredible to work with and easy to communicate our needs and wants for the trip my mother and I took for the first time in the Netherlands and Belgium. Kimkim is such a great trip advisor website that makes everything super easy and efficient. I would definitely 100000% use Kimkim again for another trip hopefully.

Local specialist: Bas Naus
Bas
Bas Naus
Local specialist in Nijmegen, Netherlands | Replied on Mar 22, 2023

Dear Roudha, Thank you very much for your kind words! We are delighted to hear you enjoyed your stay in the Netherlands and Belgium and that you appreciated our services. All the best to you and see you again!
Kind regards,
Bas.

A memorable trip across Vietnam
Vietnam | Mar 5 - Mar 19, 2023

Luca
Luca P.
San Mateo, CA | Reviewed on Mar 22, 2023
A memorable trip across Vietnam from the North to the South. Mr Thien (or “T” as he prefers to goes by) was our guide and he made this great trip even better for his knowledge, his dedication to his job and his sense of humor. Or guide in Hue was Sammy (“Tam”) and she was also fantastic giving us a very unique perspective and a taste of salted coffee, a specialty from Hue. The food and the people of Vietnam are truly special and we spent two amazing weeks. We wish we could have stayed... Read more

A memorable trip across Vietnam from the North to the South. Mr Thien (or “T” as he prefers to goes by) was our guide and he made this great trip even better for his knowledge, his dedication to his job and his sense of humor.

Or guide in Hue was Sammy (“Tam”) and she was also fantastic giving us a very unique perspective and a taste of salted coffee, a specialty from Hue.

The food and the people of Vietnam are truly special and we spent two amazing weeks. We wish we could have stayed longer.

Hotel Reviews
Liberty Central Saigon Riverside
ho chi minh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Pavillon Hoi An Luxury Resort & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alba Wellness Valley Resort
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Retreat
Thanh Hoa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Allure Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City Highlights
Ho Chi Minh City Highlights
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Transport
Hue Sightseeing
Hue Sightseeing
Hue
Quality of Experience
Guides, Drivers and Staff
Transport
Ninh Binh to Halong Bay & Cruise
Ninh Binh to Halong Bay & Cruise
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat trip to Thien Ha Cave & Thung Nham Bird Garden (Ninh Binh)
Boat trip to Thien Ha Cave & Thung Nham Bird Garden (Ninh Binh)
Ninh Binh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pu Luong to Ninh Binh
Pu Luong to Ninh Binh
Pu Luong Nature Reserve
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Pu Luong Nature Reserve
Explore Pu Luong Nature Reserve
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking and rafting in Pu Luong
Hiking and rafting in Pu Luong
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Sightseeing & Street Food Tour
Hanoi City Sightseeing & Street Food Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Massage Session
Hanoi
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 23, 2023

Dear Luca,
Thank you so much for your feedback. We are very thrilled to hear that you enjoyed your holiday in Vietnam. Thanks for your kind words about Thien and Tam, they remember you and send you warm regards.
It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!
Best,
Long

Chile adventure.
Chile | Mar 7 - Mar 21, 2023

Marilina
Marilina R.
United Kingdom | Reviewed on Mar 22, 2023

This is the first time we have used kimkim to help plan our holiday and would have no hesitation in recommending to others. Lorena, our Chile travel consultant listened to the needs off our group and worked with us to come up with a set of experiences we will never forget. The attention to detail allowed us to travel extensively with ease and we were all so impressed with the level of organisation involved that allowed us to do that.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Mar 22, 2023

Thanks, Marilina. You are so sweet and were such a gracious traveler. I really enjoyed planning this trip for your group, visiting so many different places throughout Chile.
I wish you all nothing but the best!
Lorena

We will like to thank our guide Florin for m...
Romania | Feb 28 - Mar 20, 2023

I
ivonne m.
Puerto Rico | Reviewed on Mar 22, 2023
We will like to thank our guide Florin for making this trip a fantastic experience. His knowledge, patience, experience, good humor, complacency , punctuality were few of his assets. Everything he planned for us was amazing: Peles Castle, Bran Castle, Brasov City, Curtea de Arges Monastery, the Turda Salt Mine, the wooden churches, the happy cementery, the painted egg museum, Constata and the black sea, Nessebar and the beautiful city of Sofia.
We also appreciate the guide and company of...
Read more

We will like to thank our guide Florin for making this trip a fantastic experience. His knowledge, patience, experience, good humor, complacency , punctuality were few of his assets. Everything he planned for us was amazing: Peles Castle, Bran Castle, Brasov City, Curtea de Arges Monastery, the Turda Salt Mine, the wooden churches, the happy cementery, the painted egg museum, Constata and the black sea, Nessebar and the beautiful city of Sofia.
We also appreciate the guide and company of Bogdan Pistritu thanks for together with Florin make this trip inmemorable.
Florin the best guide you can get!!!

Activity Reviews
 Marvel at the Citadel of Veliko Tarnovo
Marvel at the Citadel of Veliko Tarnovo
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Day-trip to Rila Monastery
Day-trip to Rila Monastery
Sofia
Quality of Experience
Guides, Drivers and Staff
Transport
See the Roman Amphitheater in Plovdiv
See the Roman Amphitheater in Plovdiv
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Free day in Sofia
Free day in Sofia
Sofia
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Historic Sofia
Tour Historic Sofia
Sofia
Quality of Experience
Guides, Drivers and Staff
Transport
Experience the Magic of Nessebar
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy a day at the SPA and walking on the beach
Enjoy a day at the SPA and walking on the beach
Mamaia
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Bucovina
Discover Bucovina
Gura Humorului
Quality of Experience
Guides, Drivers and Staff
Transport
 Bucharest city tour
Bucharest city tour
Bucharest
Quality of Experience
Guides, Drivers and Staff
Transport
From Maramures to Bucovina
From Maramures to Bucovina
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
 See Wooden Churches & Merry Cemetery
See Wooden Churches & Merry Cemetery
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
 Turda salt mine and Cluj
Turda salt mine and Cluj
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
 Day-trip to Sighisoara & Biertan
Day-trip to Sighisoara & Biertan
Sibiu
Quality of Experience
Guides, Drivers and Staff
Transport
Bucharest to Sibiu with Curtea de Arges Monastery
Bucharest to Sibiu with Curtea de Arges Monastery
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Peles Castel, Bran Castle and Brasov Medieval City
Day trip to Peles Castel, Bran Castle and Brasov Medieval City
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Florin Preda
Florin
Florin Preda
Local specialist in Bucharest | Replied on Mar 22, 2023

Dear Ivonne,

Thank you for your kind words.
It was a pleasure to be part of your group and your experience.
I am happy you loved the tour and left with beautiful memories.
I hope to meet you, your family, and your friends on other tours.

Greetings from Romania,
Florin

Johanna and her team were amazing. We had a g...
Chile | Mar 12 - Mar 18, 2023

Bobby
Bobby S.
Lutz, FL | Reviewed on Mar 22, 2023

Johanna and her team were amazing. We had a great time. Small issues which were taken care of promptly. Everything was well organized and communication was great. We were a big group with varying needs and her team was able to handle it all professionally and timely manner. Thank you for making this a great trip for us!!!

Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Mar 23, 2023

I'm glad you and your family enjoyed your trip to Chile! It was lovely to meet you all and am looking forward to helping you plan for your next destination!

Viva Chile!
Chile | Mar 12 - Mar 18, 2023

Srikanth
Srikanth K.
Tampa, FL | Reviewed on Mar 21, 2023

Chile was a fantastic country to visit. The diversity starting with the lagoons in the high regions of the Atacama desert, to the Glacier regions and mountain vistas in Patagonia and the happening city of Santiago left us spellbound. Our guides, Johanna and Kristy were amazing, patient and super helpful through out the planning and the trip.

Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Mar 23, 2023

It was our pleasure to help you and your families navigate your way through Chile ... I'm sure Kristy will agree that it was a memorable trip for us too!

We look forward to helping you plan your next trip!

Best,
Johanna

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.