Kimkim Trip Reviews

4.8
Based on 19,612 ratings
Read 19,612 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful - Ease of Travel
Costa Rica

T
Tiffany S.
Tulsa, OK | Reviewed on Feb 23, 2023
We used KimKim to book our transport and tours - we took care of the lodging on our own. Brittany and Jessica were both wonderful - and their care really took the concern out the logistics - everything went smoothly and according to plan. Thanks ladies! Fortuna/Arenal Area
Volcano Hike & The Springs Hot Springs & Meal
Jacamar Naturalist Tours
Giavone Villalobos was our guide for the volcano hike - it was just a low key walk but very, very informative - it wasn't only about the volcano...
Read more

We used KimKim to book our transport and tours - we took care of the lodging on our own. Brittany and Jessica were both wonderful - and their care really took the concern out the logistics - everything went smoothly and according to plan. Thanks ladies!

Fortuna/Arenal Area
Volcano Hike & The Springs Hot Springs & Meal
Jacamar Naturalist Tours
Giavone Villalobos was our guide for the volcano hike - it was just a low key walk but very, very informative - it wasn't only about the volcano but it was a holistic talk giving the background of how Costa Rica came to be, the social/economic/cultural influences - why the volcano eruption was so important to really kicking of the development of the country as a whole, beautiful hike and great informative background - great way to set the ground work for a trip around the country.

The Springs were nice - but we had to set our own pickup time after being dropped off by Jacamar - we didn't really know, we were picked up at 9:30pm - after arriving around 5pm. If I had a recommendation - it would be to start the hike earlier in the day, spend a couple of more hours at the Springs. Husband and daughter enjoyed the water slide a whole lot - I enjoyed just soaking in the water. But felt rushed to soak, have dinner (dining closes at 9pm) and get picked up. We were unsure how long we could have stayed - still not sure what time the pools close or if we could have stayed until midnight.

Private: Canyoning in the Lost Canyon
Desafio Adventure Company
Rafi and Josea were our guides - it was just the 3 of us plus the 2 guides , and it was wonderful. This was such a fun tour, rappelling down the waterfalls, hiking down the absolutely beautiful creek bed, jumping in the deep pools, Costa Rican tsunami (you have experience it to know what it is) - our 15 yr old daughter said that was a great way to start the trip and she didn't know how anything can beat that tour. There was a large group that went down before us - I cant imagine this would be fun with a large group, private was the way to go. You will be hiking down the Lost Canyon, and you will also have to hike back up - we are a very active family so it was no big deal, but note it is a steep climb out, but its not very long.

Nocturnal Frog Excursion & Traditional Costa Rican Dinner
EcoTerra Costa Rica
This was great, we saw a sloth and her baby, lots of different frogs and birds, and some crazy bullet ants. Our guide - I forgot to write his name - was very, very educated and he told us so much about each species and just the ecology in general, his is working on his thesis with amphibians and fish farming techniques to clean the water. It was a fascinating tour - and the family home the tour is held at is just beautiful and the homemade meal was wonderful. The family also has a gift shop on site with things they make/grow right there. I purchased some peppercorns that we also sampled touring thru the gardens.

Venado Cave Spelunking & Exploring
Desafio Adventure Company
We weren't sure what to expect on this one - but it was so FUN!!! Upon entering the cavern, you are on your hand and knees crawling thru the underground creek and cracks and crevices, climbing thru shafts and under waterfalls. There are some cool spiders (they are BIG) in the cave and lots of little bat families. We climbed thru a shoot, up a rock wall, and down the other side in the cave. We were soaked by the end of the tour - and it was worth it. I love geology - so it was fascinating to me to see the large fossil beds and all of the different calcium carbonate formations and deposits. It was warm in the cave - and they gave us rubber boots and headlamps to wear in the cave.

Monteverde Area
100% Aventura Zip Line
100% Aventura
Its ziplining - what can I say? It was fun - and the 2 really long runs across the canyon are great because you are going thru the mist and the rainbows - but if I had limited time - I would bypass this activity. It was a huge group - and it felt rushed and since you are zipping thru so fast you cant really appreciate much of the amazing scenery - that's just our opinion. If you have never been zipling before - this is worth it.

Self-Guided Hike - Santa Elena Cloud Forest Reserve
Took a taxi from town to reserve, maybe 10 minute drive $13
We loved this, we didn't know what time we would get back to down after the ziplining - but we were able to catch a cab from Santa Elena - we missed the shuttle that runs regularly. It was sooooo beautiful - we hiked out to the far point, back tracked across the hanging bridge, and then out to the waterfall before returning. We had limited time because of the ziplining - but we could have spent all day here. We also found out they do guided night hikes in the reserve - next time for sure we will do this. Like this reserve because its run by the vo-tech and community - next time we would take a guided walk thru the reserve both night and day - but the reserve closes at 4pm so didnt get to stay as long as we would have liked.

Kinkajou Night Walk Tour - we booked this after getting back to town because it was recommended, we did this outside of KimKim - but I would NOT RECOMMEND. This tour was way too many people, and the guide leading the hike was just pointing to things that they probably spotted before the sunset. I found more critters with my flashlight than the guide - because he was just going from point-to-point (seemed predetermined) instead of shining his light up into the trees or along the bottom of the leaves, especially when we were walking along the creeks. And then - when I would point stuff out, he would call on the walkie talkie to tell the other guides and then big crowds of people would come stomping thru. If there were any creatures there - the volume of people would have scared them away. Then he mis-identified a tree frog species - and jumbled all of his facts up contradicting himself. It was so disappointing - go the Santa Elena reserve and get a night tour there!

Sky Adventures Hanging Bridges
Sky Adventures
We were again, a little skeptical of this because of our ziplining experience and the Kinkajou night walk- nearly cancelled this, but so glad we didn't! Our guide was Elvis, again, he was so educated and we learned so much from him. We happened to go before the clouds blew in for the day, so we got to see the top of the canopy and walk across the hanging bridges and even see the Pacific Ocean from one of the bridges. Elvis was amazing - definitely background in ecology, he was been working here for 6 years and he was able to answer any and all questions - we all said we should have hired Elvis to do a night hike for us!

Manuel Antonio Area
Ocean Kayaking & Snorkeling
Tucanes Tours
This was fun, its an easy kayak trip across the bay - there was no wind or waves. Our guide was fun, and hilarious, the snorkeling was fun, it was a fun way to spend the AM. BUT - if you are looking for impressive snorkeling - this is not it. After snorkeling the reefs in Belize - where you have lots of plants and a large variety of fish species - this was a disappointment. But it was a beautiful day - and the lunch included was very good.

Visit the Indigenous Boruca Tribe
Tucanes Tours
We debated canceling this tour because of the long day of travel the next day, but let me just say - THIS WAS AMAZING - I wish more people would do this tour. Jesus and Douglas were our guide and driver - they were wonderful. It is an all day event - but the drive is beautiful - and you get to see some amazing scenery. If you have flexibility in your schedule, it is well worth it to spend a day learning about these wonderful people. You see the Boruca masks sold around Costa Rica - but going to up to the tribal village where they grow and harvest and hand carve each piece was great. When we arrived, and took a hike with a tribe member down to their sacred water falls, learned their legend of how they came to be, learned about their relationship with nature, their industry, medicinal herbs, how the Boruca masks came to be popular and a way to help sustain their way of life - including a demonstration of the carving and painting process - and then they let us paint masks too - it was fun. We then had a wonderful traditional lunch prepared for us, smoked in the palm leaves - with fresh salads - it was delicious. We then had a demonstration of the plants the tribe uses to die their textiles and weaving into different items. We then got a tour of the museum, set up by they matriarchs of the community and learned some of their legends. Its fun just to learn about and observe the way of life of this indigenous tribe - they were so kind and so welcoming and we learned so much. Bring some cash with you - we purchased the most beautiful mask directly from the craftsman who made it - far superior to the masks they sell across the country. They also have hand woven textiles - unique crafts made by the people and the funds go to them instead of the tourist trap gift shops - something unique and the funds benefit the tribe. We weren't sure our 15 yo daughter would enjoy it - but she said on the way back that it was a great way to end the trip. Plus we still got back with enough time to spend a couple of hours at the beach.

Activity Reviews
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanging Bridges Adventure
Hanging Bridges Adventure
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
100% Aventura Zip Line Monteverde
100% Aventura Zip Line Monteverde
Monteverde
Quality of Experience
Too many people for my liking
Guides, Drivers and Staff
Transport
Venado Cave Spelunking & Exploring
Venado Cave Spelunking & Exploring
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Lost Canyon Waterfalls & Rappelling Adventure
Private Lost Canyon Waterfalls & Rappelling Adventure
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & The Springs Hot Springs
Arenal Volcano Hike & The Springs Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Indigenous Boruca Tribe
Visit the Indigenous Boruca Tribe
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist:

Great trip: your reps in Guayaquil & San Cris...
Galapagos Islands | Feb 3 - Feb 17, 2023

P
Pat M.
Saratoga, CA | Reviewed on Feb 23, 2023
Great trip: your reps in Guayaquil & San Cristobal were on-time, knowledgeable & flexible, which turned out to be a big plus when our return flights on Cabo Air became a major snafu. Of course the boat was top-notch, and we'd recommend others take the 8-day cruise but not necessarily the 4-day one (100 points vs 75, let's say). All guides were knowledgeable about the history, the science & other facts like populations of both humans & other animal species. Their daily plans worked. One... Read more

Great trip: your reps in Guayaquil & San Cristobal were on-time, knowledgeable & flexible, which turned out to be a big plus when our return flights on Cabo Air became a major snafu. Of course the boat was top-notch, and we'd recommend others take the 8-day cruise but not necessarily the 4-day one (100 points vs 75, let's say). All guides were knowledgeable about the history, the science & other facts like populations of both humans & other animal species. Their daily plans worked.

One suggestion: when booking clients on any boat do warn them to prepare ahead of time for being seasick unless they KNOW FOR SURE they will not suffer from that. On both of our trips we had fellow "sailors" unable to eat, or participate in the things they came to do: out of only 14-16 pax there was always someone out of commission! They had not been warned by anyone it seemed!

The day trip around San Cristobal was excellent to include. The harbor-front hotel there was perfect, although for most 80-yr-olds its not having an elevator would have been a bad surprise; we are, thankfully, not most 80-yr-olds. The Guayaquil hotel was adequate & for $100/night incl breakfast & some drinks a "good buy". We even had dinner there every evening. Overall, in spite of knowing a lot about what makes those islands so special before we arrived, we came home knowing so, so much more

Hotel Reviews
M/Y Grand Majestic
Galapagos
Grand Hotel Guayaquil, Ascend Hotel Collection
Guayaquil

The Guayaquil hotel was adequate & for $100/night incl breakfast & some drinks a "good buy". We even had dinner there every evening

SeaSide Hotel
Galapagos
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 23, 2023

Hello Pat!

I am so happy to read your review, arranging a one of a kind journey through the Enchanted Galapagos Islands.

Rest assured that your feedback will be conyed to future travelers as well!

All the best!
Alvaro

It was a great trip. The falls were beautiful...
Argentina | Jan 29 - Feb 7, 2023

N
Ned J.
Pleasant Grove, UT | Reviewed on Feb 23, 2023
It was a great trip. The falls were beautiful. Read more

It was a great trip. The falls were beautiful.

Hotel Review
O2 Hotel Iguazú
Puerto Iguazú

The pool was out of commission.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Mar 02, 2023

Dear Ned,
Thank you for your review 😊
We are so happy that you enjoyed the trip to Argentina.
Looking forward to welcoming you again any time soon!
All the best,
Natalia

We were initially very happy in dealing with ...
Japan | Feb 11 - Feb 17, 2023

Iain
Iain M.
Singapore | Reviewed on Feb 23, 2023

We were initially very happy in dealing with Andy as he seemed to understand our interests well. Subsequently due to Covid delays and his change of jobs we ended up interacting with other specialists who were sometimes pretty unresponsive (1-2 weeks to reply) and didn't see to know our interests as well

Local specialist: Andy Moser

Marc was great to work with in our trip plann...
Indonesia | Feb 7 - Feb 16, 2023

E
Elizabeth I.
Brockton, MA | Reviewed on Feb 23, 2023
Marc was great to work with in our trip planning. He was open to providing more options for tours or lodging if anything was not a best fit. Additionally he answered lots of questions we had about itineraries, cultural norms, and made sure we knew who would be meeting at each trip stage and provided contact information for all drivers, and hotels, etc. I would highly recommend his services to others as his Bali knowledge was extremely helpful. Our driver Jerry was was kind and helpful... Read more

Marc was great to work with in our trip planning. He was open to providing more options for tours or lodging if anything was not a best fit. Additionally he answered lots of questions we had about itineraries, cultural norms, and made sure we knew who would be meeting at each trip stage and provided contact information for all drivers, and hotels, etc. I would highly recommend his services to others as his Bali knowledge was extremely helpful.

Our driver Jerry was was kind and helpful and was flexible to adding or changing any stops or plans we had made. He was open to answering lots of questions about Bali and made us feel welcome and safe at all times.

Thank you!

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Mar 23, 2023

Hi Elizabeth,

Thank you for your feedback! A pleasure to share my knowledge with you.

Jerry sends his best!

See you soon,
Marc

We had a great trip but unfortunately had a f...
Costa Rica | Feb 7 - Feb 16, 2023

Amanda
Amanda S.
Highlands Ranch, CO | Reviewed on Feb 23, 2023
We had a great trip but unfortunately had a few hiccups on the way which required us to contact our guide multiple times. Overall it was fun but not sure if I will use this service again... Read more

We had a great trip but unfortunately had a few hiccups on the way which required us to contact our guide multiple times. Overall it was fun but not sure if I will use this service again...

Hotel Reviews
Hotel Presidente
San José

In the heart of downtown. Do not stay here if you are trying to commute to the airport the next day as you will encounter crazy downtown traffic. Room was standard and comfortable enough for one night. There was a hooker working the corner 2 minutes from the hotel. Would not have wanted to walk around at night.

Authenticity & Character
Location
depends on what youre looking to be close to
Staff
Cleanliness & Comfort
Hampton by Hilton San José Airport
Alajuela

Standard. Clean. nothing special. Close to airport and all car rentals

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

wish we could have stayed here longer. I would move in permanently if I could haha Sprawling property with tons of resort exclusive activities mom and baby sloth sighting as well as toucans seen on property great view good food (expensive) clean no bugs (they spray twice per month for mosquitoes etc!) No need to leave the resort for anything. You will be comfortable and well taken care of here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

clean, comfortable and new. Tons of wildlife around the property and we especially loved the dining area that had floor to ceiling windows with bird feeders all around them. Magical! Our only complaint was that the room didn't have a TV. But hey, it was a sign we needed to unplug I guess!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

We loved the location of this hotel but it was run down and in need of a renovation. The gaudy, fake/cheap look of it reminded me of Orlando, Florida. We had a "superior" room on the 4th floor that overlooked an impoverished housing area behind the hotel. Room didn't feel clean and had mosquitoes in it. Toilet was the only one on our trip we could not flush toilet paper down. Ate at the "Congo" restaurant and got diarrhea (also the only time this happened on the trip). We actually ended up buying day passes at another hotel to get away from this one.

Authenticity & Character
see above
Location
right next to manual antonio national park and walking distance to the beach
Staff
nice staff
Cleanliness & Comfort
see above
Activity Reviews
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio

I didn't enjoy this as much as I thought I would. We kayaked and it was great to get some exercise but we never kayaked "to" anything. At one point we tied all the kayaks together and had to jump off (and later crawl back on) in open water. Needless to say this was a total cluster. Would have been nice to kayak to a beach to relax a little before kayaking back 30 min. Also the snorkeling spot had a lot of fish but the water clarity is poor. I have had much better snorkeling in Hawaii, for example. Big group. Food at the end was nothing special. Wanted to go back to the hotel but had to wait an hour for everyone to finish eating. Then long car ride back to drop everyone off on windy road.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

We saw a giant tarantula! Not much else that was exciting though lol. Everyone wanted to see pretty birds, sloths, or cats. Instead we saw some plants and a spider haha. What was worse was waiting for 10 people to look through the same telescope to see something tiny 100 feet up in the air (i.e. we looked for 30 minutes at one porcupine in some dark shadows).

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Arenal/La Fortuna

Amazing! We had a private tour and saw so much. Took great pictures. It was the perfect way to get to know the area on our first day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy the Thermal Hotsprings at your hotel
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

how could you not enjoy this?

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate Experience, and Nighttime Nature Walk
Coffee, Chocolate Experience, and Nighttime Nature Walk
Monteverde

So fun! Especially the night walk. It creeped my husband out but I loved it! My husband wished there would have been more of a coffee tasting part of the experience like there was for the chocolate.

Quality of Experience
Guides, Drivers and Staff
Transport
we drove ourself
Sky Adventures Ziplining
Sky Adventures Ziplining
Arenal/La Fortuna

amazing! You'll never have a better experience ziplining anywhere else, I promise.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 02, 2023
Hi Amanda, thank you for taking the time to provide your feedback on your recent trip. We're glad to hear that you had a great time overall, but we're sorry to hear that you experienced a few hiccups along the way. At the Hotel San Bada Resort & Spa, we are sorry about your disappointment with the room and dining experience, and we'll be sure to share your feedback with the hotel management to help them improve for future guests. We understand the traffic and safety concerns in San Jose, and... Read more

Hi Amanda, thank you for taking the time to provide your feedback on your recent trip. We're glad to hear that you had a great time overall, but we're sorry to hear that you experienced a few hiccups along the way. At the Hotel San Bada Resort & Spa, we are sorry about your disappointment with the room and dining experience, and we'll be sure to share your feedback with the hotel management to help them improve for future guests. We understand the traffic and safety concerns in San Jose, and that the city can be hectic sometimes. We will share your feedback with the tour operator of the ocean kayaking experience as well. We appreciate your feedback and will use it to improve the experience for future guests. We hope that you'll consider traveling with us again and we'll strive to provide you with an even better experience next time. Pura Vida!

Had a wonderful Golden Circle trip with Proko...
Iceland | Feb 16 - Feb 21, 2023

V
Virginia S.
West Falls Church, VA | Reviewed on Feb 22, 2023

Had a wonderful Golden Circle trip with Prokop and an amazing South Coast tour with Toby. Kids loved off roading in the land rover en route to the ice cave. Spent a rainy afternoon at Perlan, which was very interesting. The strike of the restaurant and housekeeping workers was a bit disappointing, but nothing we can do about that!
Overall a great trip and we would return, hopefully in the summer to see puffins and whales.
Thank you very much!

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Mar 09, 2023

Thank you for your feedback and review Virginia, and so happy to hear you had a wonderful time with your family.
It was lovely to stay in touch while you were here and I hope to have you back again, one day.

Emanuela

We had a amazing time with our guides and a f...
Chile | Feb 6 - Feb 17, 2023

P
Peter S.
Australia | Reviewed on Feb 22, 2023
We had a amazing time with our guides and a fantastic support from the team kimkim.
We can highly recommend to book your holiday with kimkim.
We were really looked after any any respect.
Everything was well organised and communication was excellent.
thank you for a great and memorable holiday.
Peter and Gerhard
Read more

We had a amazing time with our guides and a fantastic support from the team kimkim.
We can highly recommend to book your holiday with kimkim.
We were really looked after any any respect.
Everything was well organised and communication was excellent.
thank you for a great and memorable holiday.
Peter and Gerhard

Hotel Reviews
Hotel DoubleTree by Hilton Santiago Kennedy
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our Habitas Atacama
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Santiago El Bosque
Las Condes, Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cejar & Tebinquiche Lagoons - Atacama Salt Flat
Cejar & Tebinquiche Lagoons - Atacama Salt Flat
San Pedro de Atacama
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Panoramic private city tour around Santiago de Chile - Half day
Panoramic private city tour around Santiago de Chile - Half day
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Tatio Geysers
Tatio Geysers
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Half day Moon Valley and Mirador Ckari
Half day Moon Valley and Mirador Ckari
San Pedro de Atacama

great guide 👍

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Puerto Natales
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Astronomy Tour
Evening Astronomy Tour
San Pedro de Atacama

Mixed group with 2 language. very hard for the guide and to long for the guest's.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Mar 20, 2023

Dear Peter and Gerhard!
Thank you so much for your lovely words and feedback :D
I'm glad you enjoyed your time here as much as I enjoyed arranging this trip for you.
I look forward to helping you with your next South American adventure!
All the best,
Emi

Seniors were delighted with a private guide at every city
Mexico | Feb 13 - Feb 21, 2023

Pacita
Pacita D.
Sunrise Manor, NV | Reviewed on Feb 22, 2023
We are seniors (69 and 74) who want to continue exploring and traveling while we can still walk and climb stairs. Our main interests are in the lines of history, culture and gastronomy of the places we visit, and that's what we wanted to see and experience during our first visit to Mexico. Kimkim delivered spectacularly. Our days were filled with trips to places we were delighted to see --- archaeological sites, churches, plazas neighborhoods, local markets, etc. We were definitely... Read more

We are seniors (69 and 74) who want to continue exploring and traveling while we can still walk and climb stairs. Our main interests are in the lines of history, culture and gastronomy of the places we visit, and that's what we wanted to see and experience during our first visit to Mexico.

Kimkim delivered spectacularly. Our days were filled with trips to places we were delighted to see --- archaeological sites, churches, plazas neighborhoods, local markets, etc. We were definitely immersed in the local culture and we truly enjoyed it.

We thought we were going to be part of a small tour, but much to our suprise and delight, we were provided with our own special and private guide at every city. We felt like royalty!

Hotel Reviews
Casona de los Sapos Hotel Boutique
Puebla

This was absolutely our favorite hotel of all! From the moment we walked in, seeing the multi-story open courtyard, we knew we were in for a treat. So beautiful and almost magical. We just had to take pictures of the atrium. Every level of the hotel was thoughtfully designed --- they retained the original stonework, and carefully augmented what was there. They had sitting areas in every nook, and each one was comfortable and beautiful and provided certain amount of privacy, Every single guest we noticed who just checked in seemed to have the same impression and started taking pictures. Who wouldn't be? It's a stunning boutique hotel.

Authenticity & Character
Loved all the architectural details. They kept the original stonework. Our suite was stunning. Every thing was a beautiful. We were amazed at the quality of the furnishings --- nothing cheap here.
Location
Great location next to a plaza, very walkable to restaurants, shops, etc.
Staff
Everyone was so friendly and helpful. We especially loved our server during dinner, Indira. She was delightful to speak with.
Cleanliness & Comfort
Goodness, if only every single hotel was like this! We even observed someone painstakingly cleaning a lamp.
Hotel B Urban Xaman
Cuauhtémoc, Centro, Mexico City

We loved spending time in the roofop lounge where we had a panoramic view of the lights of the city. The layout of the hotel was quite impressive and we appreciated the open plan, the use of furnishings that appear to highight the local products. They even had a welcoming seating area in front of each elevator. in our room, we were provided our choice of beverages (tea, coffee) and beautiful teapots, mugs. We were surprised with what appear to be a yoga or prayer mat. How thoughtful! The restaurant had wall to wall windows that allowed natural light. We went for breakfast, and liked the various assortment to choose from --- however, we weren't as excited with the flavors of the foods offered there as we were with the food we tasted at the rooftop lounge. Who knew that bar food would be better than the restaurant's?

Authenticity & Character
Open plan, makes it feel so large and spacious. Love the rooftop lounge with panoramic views. Also liked the way it was furnished --- gave us a sense of the native and culture-inspired furnishings.
Location
Great location --- easy to walk around, was right across a large park, easy access to public transportation.
Staff
They were responsive and attentive enough...but they could use people with more proficiency in English which is an international language spoken by most travelers from different countries.
Cleanliness & Comfort
Exceptiionally clean.
Activity Reviews
Gastronomy and culture on the streets of Oaxaca
Gastronomy and culture on the streets of Oaxaca
Oaxaca

Loved walking around the neighborhoods, seeing the colorful murals, street decorations. It was fascinating to walk through the historic district and seeing the architectural details on the buildings. Glad that these re preserved for future generations to enjoy. Loved visiting the churches, one of which was such an incredible thing of beauty inside and out, and trumps all others. It was breathtaingly beautiful. Also enjoyed tasting street foods. We also liked that we stoppef to eat ice cream in such a colorful place in the plaza. What a special treat! However, after having gone to the markets in Mexico City and Cholula, we could have skipped going to another in Oaxaca :)

Quality of Experience
We saw so much. The variety of experience, the diversity in everything we saw, did, tasted.
Guides, Drivers and Staff
Alex. was the ultimate guide and driver. So knowledgeable, experience, conversational. Couldn't have asked for anyone better!
Transport
Having our personal driver and guide was an amazing plus!
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca

We absolutely loved seeing this old and huge tree, and were happy to walk around the plaza. Our highest praise is reserved for the archaeological sites. Our guide Alex was thoroughly knowledgeable and his commentary interspersed historical facts with folklore that made them so much more interesting. We were wowed by our visit to the petrified waterfalls and the pools, and driving up the mountains so that we can appreciare the countryside. Of course, the visit to the mescal distillery was a revelation. We chose to eat while we were doing the mescal tasting where our young guide was such a credible expert that he made the experience so wonderful.

Quality of Experience
The archaeological site was an eye-opener. The distillery was quite enjoyable, but we would recommend getting something to eat while tasting. It makes the experience complete. Be brave and try the fried grasshoppers --- like eating popcorn. Hard to stop munching!
Guides, Drivers and Staff
Alex was an incredible guide. Loved that he provided so much background regarding the historical figures who made an impact on the people and the country. He pointed out so many things that it whetted our appetite to learn more about the history of Mexico.
Transport
Alex was our personal guide and driver, and he spoke fluent English. He was constantly pointing out things as we drove, and walked. Never a break in his commemtary
Between markets and corn in the magical town of Cholula
Between markets and corn in the magical town of Cholula
Mexico

We enjoyed going to the market ---- but we had gone to a market before in Mexico City and didn't really want to go to another market. This activity could have been taken off our itinerary The place where the proprietor showed us various types of corn, how to grind it, and how to make tortilla was an interesting experience. We liked that we were invited to try our hand in this, and then to eat there.

Quality of Experience
We were surprised that our tour ended at 1 pm and we were left to fend for ourselves for the rest of the day. Seems like there is so much more we could have done, or have been shown in this Cholula and Puebla. Rather disappointed there wasn't anything else planned for us. Maybe a short drive around to see the city and point out highlights should have been added to the day.
Food
This is a mixed bag for us. After the corn tour, we would have appreciated being taken to a local restaurant where we could have experienced other types of Mexican foods other than tortillas. So we were happy that our hotel has a fabulous restaurant that offered a tasting 5-course meal with wine pairing. Otherwise, our whole dining experience would have been a total bust.
Guides, Drivers and Staff
We llked Maria, a teacher who excelled at what she taught us during the very short tour. She was the highlight of our day.
Transport
We were happy to have our private driver and tour guide.
Walk in a Cactus Forest: Tehuacán-Cuicuitlan Biosphere Reserve
Walk in a Cactus Forest: Tehuacán-Cuicuitlan Biosphere Reserve
Mexico

This was a total bust.... Our original driver was in an accident so they sent a substitute driver who barely spoke English. We were driven to where we were supposed to go the Biosphere, but no one spoke Engligh, and no one seemed to know anything about it, or what to do. What was hysterical is that there was a young man who had Receptionist embroidered on his jacket, and who was standing right in front of a huge billboard promoting Biosfera, but he was clueless about it!. There was not a single English-speaking person or guide who can tell us anything!

Quality of Experience
Can't think of anything other than having people who know what and where Biosphhere is, and can speak Engligh.
Guides, Drivers and Staff
Our poor driver was trying...but we lost internet signal and we couldn't utilize our translator app to communicate, and he had to rely on pure instinct to get around
Transport
Good enough transportation, but we're wondering if a 4-wheeled vehicle might have been better in those conditions.
Biking in Teotihuacán "The City of the Gods" & Overnight in Puebla
Biking in Teotihuacán "The City of the Gods" & Overnight in Puebla
Mexico

We didn't ride bikes, and I wouldn't recommend that to elderly or physically-challenged guests. So we chose to be transported in the car. We were thrilled to actually visit the pyramids, and even walked up to certain areas although the steps could be challenging. Just knowing the existence of such pyramids was a treat in itself, especially being told that there are more pyramids, but they haven't been excavated yet. Rather bothered that many of the murals are uncovered and not protected from the elements. As such they are deteriorating and may disappear someday.

Quality of Experience
Wish we saw evidence that the murals are being protected for future generations.
Food
We were taken to a restaurant where all tourist vans/buses converged. Although our server was pleasant enough, we were served what everyone else got. I saw food served to other customers that I wish we could have ordered, but it wasn't offered to us.
Guides, Drivers and Staff
Our guide was knowledgeable and chose the right places to visit, but he lacked a certain spark to his personality, as if he's just going through the motions, and is not that engaged with his audience.
Transport
We like having a private driver, but not so thrilled that his English is so limited. We couldn't converse with him until our guiide joined us.
Visit the Museum of Anthropology and Chapultepec Castle
Visit the Museum of Anthropology and Chapultepec Castle
Mexico City

We were thrilled to visit this place, and to know its history. So many fascinating facts, and such spectacular views.

Quality of Experience
The hall with were incredible stained glass windows. Beautiful artwork!
Guides, Drivers and Staff
Paola was an incredible guide --- so knowledgeable, so pleasant, so nice to be with!
Transport
Paola used her personal car which was comfortable, to take us around
Visit to the National Museum of Anthropology
Visit to the National Museum of Anthropology
Mexico City

This was probably our favorite of all the things we did during this tour. We were so amazed at the beauty and quality of the museum. Simply fantastic at how every single artifact was presented. This truly stoked our interest in the history of Mexico and we are so happy to be introduced this way. One day isn't enough, but our guide was smart to point out the things that should matter to people who are interested in the history and culture of this country.

Quality of Experience
We were especially mesmerized by the sectiion that showed the pyramids that were already unearthed. We were glad to have been introduced to this first before actually visiting the pyramids themselves.
Guides, Drivers and Staff
Of all our guides, Paola was our favorite. We sensed how much she loved what she does, and how excited she gets pointing out certain things we should know. We delighted in her sense of humor and how dedicated she in in what she does. Her happiness and pride in her country are so obvious, and we were happy to see that
Transport
Paola was also our driver, and she narrated as she drove through the city. That was a plus.
Discover the flavors and colors of the exotic San Juan Market
Discover the flavors and colors of the exotic San Juan Market
Mexico City

We liked going through this experience with our guide Adrian who turned out to be a well-traveled chef with a lot of experience. We loved that he provided a very detailed commetary on every place we visited, every thing we tasted.

Quality of Experience
We liked the diversity of our experience --- street food, market food, restaurant dining.
Food
It's a matter of personal taste......I'm sure the food is great for some people. I was prepared to like the food, but I wasn't fond of Mexican food before, and can't say I'm fond of it now.
Guides, Drivers and Staff
We didn't drive anywhere this time, but we did walk around a lot. This may be challenging for people with mobility problems. Walking around can be challenging because the pavements are so uneven and there are lots of unexpected things jutting out (my partner fell because of one such thing).
Local specialist: Karen Quintero

Flawless planning and execution; an experience of a lifetime
Colombia | Feb 6 - Feb 18, 2023

Blaine
Blaine B.
Oakland Park, FL | Reviewed on Feb 22, 2023
From our initial conversations several months ago to our return to the U.S. from Colombia a few days ago, Felipe and his team "escorted" us through their beautiful country, always in touch with us to make sure our experiences were memorable. We enjoyed all of our knowledgable and engaging guides, especially Tomás Vargas in Bogotá and Juan Carlos Vandergast in Medellin, both with whom we spent considerable time. We also enjoyed Isaac in Cartagena, with his enthusiasm and command of his... Read more

From our initial conversations several months ago to our return to the U.S. from Colombia a few days ago, Felipe and his team "escorted" us through their beautiful country, always in touch with us to make sure our experiences were memorable. We enjoyed all of our knowledgable and engaging guides, especially Tomás Vargas in Bogotá and Juan Carlos Vandergast in Medellin, both with whom we spent considerable time. We also enjoyed Isaac in Cartagena, with his enthusiasm and command of his city's history, though we only spent a morning with him, because of some confusion on our end.

What an unfair question when asked about favorite experiences! Through KimKim, Aracanto provided us with a myriad of exciting opportunities. How about Monserrate, Candelaria, Villa de Leyva, Kronosaurus, Raquira, Medellin's Commune 13, Fernando Botero, Guatapé, El Piñol, Rosario Islands, walled old city Cartagena, Gethsemane, the cooking class with Gilles Dupont? They all tumble around inside our heads as memorable events of the trip. And I can't forget the friendliness of the welcoming Colombian people we met everywhere.

Two thumbs up to everyone involved and hands down for an incredible twelve days discovering another favorite country.

Thank you, KimKim.

Hotel Reviews
Hotel Casa Medina Four Seasons
Bogotá, Cundinamarca

Terrific, upscale feel to begin our time in Colombia. Spacious room, delicious breakfasts, very helpful desk staff to guide us to restaurants. Lovely dining room.

Authenticity & Character
Location
Close to restaurants, far from sites.
Staff
Cleanliness & Comfort
Hotel Casa Terra
Villa de Leyva

Like all Spanish-influenced houses, it's all behind the walls. Lovely grounds, huge room with living room, convenient to the squares and restaurants, delicious breakfast, very attentive staff. Rick was having physical difficulty with his back, and the owner arranged for a massage for him. The experience immediately improved his condition.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coralina Island
Isla del Rosario

Idyllic setting, enjoyed the desert island feel, outdoor dining, private chaises, access to water, good food. very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Patio del Mundo
Medellín

Very nice boutique hotel, jungle-like setting, very helpful staff, challenge to carry heavy luggage up steps.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quadrifolio
Cartagena de Indias

Stunning architectural beauty, welcoming and helpful staff

Authenticity & Character
Outstanding renovation, seemed true to the original design, elegant, sophisticated
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Colombia
Depart Colombia
Colombia

Airport is convenient to downtown. Isaac was the only guide who did not go into the airport with us to help us get situated. Maybe it was because this was an international flight, whereas Tomás and Juan Carlos were able to help us with domestic flights.

Dinner Reservation at Alma
Dinner Reservation at Alma
Cartagena

Despite its beautiful decor and lovely room, the food was not what we expected. The wait staff was inconsistent, and we felt a bit fooled by the wine selection process in an attempt to have us buy a very expensive bottle of wine.

Quality of Experience
Guides, Drivers and Staff
Private Cooking Class and Lunch
Private Cooking Class and Lunch
Cartagena

An excellent activity that we enjoyed thoroughly. French-born Gilles Duport is a wonderful and charming chef, fluent in French, Spanish, but not English. We had a wonderful time with our little bits of both European languages and his armchair English.

Quality of Experience
Food
Guides, Drivers and Staff
Dinner Reservation at La Mulata
Dinner Reservation at La Mulata
Cartagena

Fun place. Good food. Casual, local feel. Met two couples separately that made it more enjoyable. One man invited us to his cafe the next day for more conversation.

Half Day City Tour of Cartagena Highlights
Half Day City Tour of Cartagena Highlights
Cartagena

We liked Isaac's introduction to Cartagena. For us, it was an incredibly hot and humid day, and waking up the massive fort near noon was exhausting. So we cut the schedule short and returned to the hotel.

Departure from the Islands
Departure from the Islands
Rosario Islands

Well, if nothing, it was exciting. Full boat of 40 people with luggage. Not balanced well, so this of us on the starboard side literally got soaked through all our clothing. Kind of funny, and uncomfortable. They rearranged luggage and then it was okay. But the adventure was not over. Apparently high winds made the Caribbean approach to Cartagena too dangerous, so our boat, along with several others, entered a very shallow river delta where our propellers were hitting mud. Other boats sped passed us, causing our boat to rock violently. Finally the boatman and first mate raised the engine (?) and we were on our way. Two your ride. It was an unanticipated adventure.

Day at the Islands at Coralina Island
Day at the Islands at Coralina Island
Rosario Islands

Paradise.

Quality of Experience
Arrival to the Islands
Arrival to the Islands
Rosario Islands

Long drive from Cartagena airport to Barú to get in the Hotel's boat. We appreciated the special arrangements.

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Medellín City Tour Highlights (with Comuna 13)
The Best of Medellín City Tour Highlights (with Comuna 13)
Colombia

Comuna 13 is a living miracle. My body felt jazzed during the entire experience, and with the salsa and other beats filling the air, I could barely stay still. Sunday's crowd was thick, yet again, a friendly vibe. Exciting. Then there is Botero Plaza, with his 24 sculptural voluminous pieces thrilling us.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Villa de Leyva Tour
Half Day Villa de Leyva Tour
Villa de Leyva

Charming Spanish village. Villa de Leyva itself is the attraction. The long drive to VdL from Bogotá is marked by a beautiful landscape I never tired of watching. What a discovery of the fossil of Kronosaurus at the Fossil Museum! I tried to wrap my head around the fact that this area was under sea water at one time. We really like the stop of Raquira on the return, a colorful arts and crafts town. Too bad they wouldn't ship purchases.

Quality of Experience
Guides, Drivers and Staff
Dinner Reservation at El Cielo - Please confirm on your side
Dinner Reservation at El Cielo - Please confirm on your side
Colombia

El Cielo couldn't confirm a reservation.

Guatape and El Peñol
Guatape and El Peñol
Colombia

What a day of exciting discovery. Everything was eye-opening. Juan Carlos was absolutely one of the best guides we've experienced. Guatapé's journey to becoming an artistic jewel, the sad story about the flooding of the original town of Piñol to make the lake for producing hydroelectric power, the boat ride and Juan Carlos' clever reveal of Pablo Escobar's dilapidated mansion amidst the stunning hillside houses. No, we didn't climb El Piñol, though I really wanted to. I was sure I could climb to the top, but I was concerned that my left knee would not have allowed me to descend!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Reservation at OCIO / OCI.Mde
Dinner Reservation at OCIO / OCI.Mde
Medellín

Great vibe. Friendly staff. Good food.

Welcome to Colombia!
Welcome to Colombia!
Colombia
Dinner Reservation at Mercado Municipal
Dinner Reservation at Mercado Municipal
Villa de Leyva

Fun waiter frying to learn English while I practiced Spanish, charming courtyard setting. Tasty barbecue.

Quality of Experience
Guides, Drivers and Staff
Dinner Reservation at Tierra (Chapinero)
Dinner Reservation at Tierra (Chapinero)
Bogotá

We waited 90 minutes to get our food. Language barrier and non-attentive wait staff made for a poor evening. However, we loved the vibe of the place.

Quality of Experience
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Bogotá

Knowledgable Tomás enriched the day's experiences. The market, riding to the top of Monserrate for the city view, touring Candelaria--great introduction to the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Reservation at Harry Sasson
Dinner Reservation at Harry Sasson
Bogotá

Fabulous first dinner in Colombia. Loved the "room." Sophisticated. Food was tops.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Felipe Rico
Felipe
Felipe Rico
Local specialist in Bogota | Replied on Feb 22, 2023

Dear Blaine and Rick,
It has been a pleasure meeting you both, and I will miss our conversations and messages, and Thank You so much for making us a part of your trip to Colombia!

I also wanted to Thank you for taking the time to write this review, and I will certainly pass on your comments to Tomás, to Juan Carlos, Isaac, and to Gilles. Muchas Gracias!

We all hope you come back to Colombia in the future and Hasta Pronto amigos!

My very Best Wishes,
Felipe

9 glorious days in the Galapagos
Galapagos Islands | Feb 9 - Feb 20, 2023

Taryn
Taryn C.
Stoneham, MA | Reviewed on Feb 22, 2023
We had such a fantastic trip in the Galapagos (and a few days in Quito too!) planned by Alvaro. Seeing the islands was a life dream for both of us, and we really feel like we got a fully immersed experience. We let Alvaro know a few different things that we knew we wanted to do, and solicited his help and feedback to fill in around those. We went back and forth many times on the itinerary until it felt perfect, and then we were off! There are lots of transfers and moving parts when visiting... Read more

We had such a fantastic trip in the Galapagos (and a few days in Quito too!) planned by Alvaro. Seeing the islands was a life dream for both of us, and we really feel like we got a fully immersed experience. We let Alvaro know a few different things that we knew we wanted to do, and solicited his help and feedback to fill in around those. We went back and forth many times on the itinerary until it felt perfect, and then we were off! There are lots of transfers and moving parts when visiting the islands, and everything was handled seamlessly. Our local guides were fantastic, and the experiences were unparalleled. We saw so much wildlife, got to experience the islands from land and sea, and feel like we left having gotten the absolute most out of our trip. We also really enjoyed the accommodations Alvaro helped us pick.

10/10 we would recommend Alvaro and kimkim when planning a trip to the Galapagos, and we really look forward to working with kimkim again for our next vacation!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 22, 2023

Hello Taryn!
Thank you for such a kind review.

I'm so happy to read that every detail of your trip was great and that you enjoyed Galapagos so much!

Warm hugs from your local friend
Alvaro

Good trip, organized and on time. Make so muc...
Argentina | Feb 12 - Feb 16, 2023

M
Madeline W.
Canada | Reviewed on Feb 22, 2023
Good trip, organized and on time. Make so much easy. Emilce is also understanding Read more

Good trip, organized and on time. Make so much easy. Emilce is also understanding

Hotel Review
O2 Hotel Iguazú
Puerto Iguazú

Very comfortable, I have a very good sleep

Authenticity & Character
Location
Construction outside the area
Staff
Cleanliness & Comfort
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Mar 20, 2023

Thank you, Madeline!
I am very happy to know that your trip went smoothly and that you had a nice experience :D
All the best!
Emi

My wife and I used kimkim for a trip to Colom...
Argentina | Feb 3 - Feb 21, 2023

D
Dave C.
Roswell, GA | Reviewed on Feb 22, 2023
My wife and I used kimkim for a trip to Colombia last year and were very impressed. Our trip to Argentina using Lucas was not such a positive experience. There were multiple instances of poor communication which adversely affected our trip. Before this trip we recommended kimkim to friends and family but after this trip we will most likely not use kimkim again. Read more

My wife and I used kimkim for a trip to Colombia last year and were very impressed. Our trip to Argentina using Lucas was not such a positive experience. There were multiple instances of poor communication which adversely affected our trip. Before this trip we recommended kimkim to friends and family but after this trip we will most likely not use kimkim again.

Hotel Review
Bahia Bustamente
Bahia Bustamente

Outstanding experience. The food, the staff and the location were all excellent. I highly recommend this place.

Authenticity & Character
Location
Staff
Local specialist: Lucas Kambic
Lucas
Lucas Kambic
Local specialist in Buenos Aires | Replied on Mar 02, 2023

Hello Dave, I´m sorry to hear that you had a bad experience with us, we would like to know more about it, so we can work to implement necessary changes to ensure future travelers have a positive experience. We will contact you soon to know more about your inconveniences. Thank you!

We went to Costa Rica for 16 days. Our trip ...
Costa Rica | Feb 5 - Feb 20, 2023

Marie-Claude
Marie-Claude E.
Canada | Reviewed on Feb 22, 2023
We went to Costa Rica for 16 days. Our trip was mostly to enjoy Costa Rica's birds and wildlife. Bryan organized an amazing trip for us. We choose ecolodge and places with fewer tourists. We also rented a car. Other than 30 km or so of bumpy road to Monteverde and some from Monteverde to Jaco, the roads were fine. We had a few amazing guides during our trip. They were so knowledgeable. Bryan was very response to our questions before our trip and during our trip. The only... Read more

We went to Costa Rica for 16 days. Our trip was mostly to enjoy Costa Rica's birds and wildlife. Bryan organized an amazing trip for us. We choose ecolodge and places with fewer tourists. We also rented a car. Other than 30 km or so of bumpy road to Monteverde and some from Monteverde to Jaco, the roads were fine. We had a few amazing guides during our trip. They were so knowledgeable. Bryan was very response to our questions before our trip and during our trip.

The only improvement suggested would be to have a less generic travel guide - add the logistics and what to watch for. This would reduce the requirement to contact KimKim with questions during our trip as certain aspects were not obvious to us.

I would recommend KimKim.

Hotel Reviews
Villas Alturas
Ballena

challenging getting in but worth it. Friendly staff. beautiful location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Studio Hotel
San José

nice hotel. Staff a bit cold. just stayed one night before taking the plane. Nice pool on the roof with a view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Corcovado Jungle Lodge

what a nice remote location. Friendly staff. Lots to do beautiful views and sunset.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lost Iguana Resort & Spa
Fortuna

the room we had was amazing with a view on the volcano Arenal. Staff very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Caletas
Tárcoles

Very busy hotel. The staff a big stressed. The facility is beautiful but prefer more boutique lodges.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Selva Verde Lodge
Puerto Viejo

Great location. We were in a bungalow. Would have preferred to be closer to the core of the lodge avoiding to use the car to go for dinner. It is set close to a river. You can see lots of birds by sitting in front of the restaurant for 1 hr or so.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde

the staff very friendly. great ecolodge. Beautiful sunset

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sarapiquí Nature Hike at La Selva
Sarapiquí Nature Hike at La Selva
Costa Rica

We had a pleasant tour and learned alot. Saw many birds and a Fer-de -Lance viper , blue jean frogs and 2 slots.

Quality of Experience
Guides, Drivers and Staff
Hiking and Birdwatching at Curi-Cancha Reserve
Hiking and Birdwatching at Curi-Cancha Reserve
Monteverde

amazing guide - Oscar. he took extra time to show us birds. he is very knowledgeable and we had an amazing time with him.

Quality of Experience
Guides, Drivers and Staff
Guided Hike San Pedrillo ( Corcovado National Park Station ).
Guided Hike San Pedrillo ( Corcovado National Park Station ).
Corcovado National Park
Quality of Experience
Guides, Drivers and Staff
Caño Island Snorkeling
Caño Island Snorkeling
Corcovado National Park

A great experience. turtles and all sorts of fishes to see. water 25c

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Transfer from Sierpe to Drake Bay/ Corcovado
Boat Transfer from Sierpe to Drake Bay/ Corcovado
Costa Rica

the boat navigator was amazing. Spot birds and other wild life along the way. he also did a great job navigating the waves when the river reached the pacific ocean.

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Costa Rica

Disappointed - no whales to see (although we saw one 3 days later in Osa peninsula). We did see brown boobies chase flying fish - which was amazing to see. We saw some dolphins. The snorkelling - nothing to see really. Best to snorkel at Cano island - lots to see there.

Quality of Experience
Guides, Drivers and Staff
Guided Hike at the Arenal Hanging Bridges
Guided Hike at the Arenal Hanging Bridges
Arenal/La Fortuna

It was a rainy day walking through the area. We managed to see spider monkey much not much more. The clouds were affecting the view. The guide did his best to show plants, trees and insects.

Quality of Experience
Guides, Drivers and Staff
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The guide did not seem very knowledgeable of the area.

Quality of Experience
Guides, Drivers and Staff
Carara National Park Guided Tour
Carara National Park Guided Tour
Costa Rica

The best guide- he was just amazing - Andres Martin Chavez Rojas. We spent 7 hrs with him and learn and saw so much. Highly recommended

Quality of Experience
Guides, Drivers and Staff
Eternal Rainforest Night Walk
Eternal Rainforest Night Walk
Monteverde

We saw motmot sleeping, tarantella, and bugs/spider. Not my favorite tour. I would have like to see the beautiful frogs.

Quality of Experience
Guides, Drivers and Staff
Bird Watching Tour in Tirimbina
Bird Watching Tour in Tirimbina
Sarapiquí

did not like spending so much time in the parking lot looking for birds. other than that the guide was knowledgeable and firendly

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 22, 2023
Hola Marie-Claude, Thank you for taking the time to share your feedback on your recent trip to Costa Rica. I am thrilled to hear that you had an amazing trip. Here at Serendipity Adventures, we are glad to hear that you had the pleasure of meeting amazing guides who were knowledgeable and added value to your experience. We appreciate your suggestion regarding a more detailed travel guide. We will take this feedback into consideration and work to provide more detailed logistics and tips for... Read more

Hola Marie-Claude,

Thank you for taking the time to share your feedback on your recent trip to Costa Rica. I am thrilled to hear that you had an amazing trip. Here at Serendipity Adventures, we are glad to hear that you had the pleasure of meeting amazing guides who were knowledgeable and added value to your experience.

We appreciate your suggestion regarding a more detailed travel guide. We will take this feedback into consideration and work to provide more detailed logistics and tips for our future clients.

Thank you again for choosing our services, and we hope to have the opportunity to plan another unforgettable trip for you in the future.

Pura Vida,
Bryan

I did book this trip online with KIMKIM for 1...
Colombia | Feb 5 - Feb 19, 2023

S
Sankar C.
Ashburn, VA | Reviewed on Feb 21, 2023
I did book this trip online with KIMKIM for 13 nights starting from Bogata. Bogata (2N), Villa De Levya(1N), Cali(3N), Medellin(2N), Cartagena(3N) and Santa Marta (2N).
Margarita Moreno from "The Colombian Trip " planned the trip for me and she was my contact for any issues during the trip as well. It was an amazing 13 nights in Colombia and the guides were awesome.
Margarita was awesome, very helpful and she always cheked with us to make sure that everything was ok with our trip. We felt...
Read more

I did book this trip online with KIMKIM for 13 nights starting from Bogata. Bogata (2N), Villa De Levya(1N), Cali(3N), Medellin(2N), Cartagena(3N) and Santa Marta (2N).
Margarita Moreno from "The Colombian Trip " planned the trip for me and she was my contact for any issues during the trip as well. It was an amazing 13 nights in Colombia and the guides were awesome.
Margarita was awesome, very helpful and she always cheked with us to make sure that everything was ok with our trip. We felt that cities in Colombia are much safer than lot of cities around the world. We really impressed with the public bath rooms in majority of the places and Clean restaurants everywhere.
I learned a lot about Colombia from all the guides and also had some very unique experiences with the activities during the trip.
Brujita ride and Tube floating in San Cipriano, El Penon de Guatape climb on a day trip from Medellin, boatride from Cartagena to Isabela in Rosario Islands, Fruit tastings in Bogota and Cali, visiting Salt Cathedral in Bogota, visiting historic Camuna 13 in medellin, hiking in the Tayrona Nationa park are some of the highlights.
Kudos to all the guides (Nataly, Claudia, Sol, Juan, Isaac and David) for their patience and help during the Activities and helping us at the airport during checkins.
I would highly recommend "The Columbian Trip" and Margarita for help with your future Colombian travel plans.

Activity Reviews
Hiking in the Tayrona National Park
Hiking in the Tayrona National Park
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy the Beaches and Coral Reefs of the Rosario Islands (Shared Boat)
Enjoy the Beaches and Coral Reefs of the Rosario Islands (Shared Boat)
Cartagena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colorful Colombia: Flowers, Nature & Villages: Silletas, Guatapé & El Peñol
Colorful Colombia: Flowers, Nature & Villages: Silletas, Guatapé & El Peñol
Medellín
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Comuna 13 Colors & Local Food
Comuna 13 Colors & Local Food
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
San Cipriano:  a town with a bit of jungle!
San Cipriano: a town with a bit of jungle!
Colombia

Very unique experience and do not miss this activity

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Salt Cathedral & Zipaquirá
The Salt Cathedral & Zipaquirá
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transfer from Bogota to Villa de Leyva ->  Stop in Raquirá
Transfer from Bogota to Villa de Leyva -> Stop in Raquirá
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover La Candelaria & The Monserrate Hill
Discover La Candelaria & The Monserrate Hill
Colombia
Food
Guides, Drivers and Staff
Nataly was awesome
Transport
Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Feb 25, 2023

Hi Sankar!

Thank you for your comments, it is gratifying to see that Colombia has surprised you in a positive way.
It was a pleasure to welcome you to Colombia and share with you and your family here in Bogotá.

I am glad that your family was surprised at each destination, especially Cali which is a new destination you liked so much.

We hope to see you soon discovering new cities in Colombia.
Best,
Margarita

3 weeks visiting Guatemala
Guatemala | Jan 21 - Feb 13, 2023

Solomon
Solomon F.
Canada | Reviewed on Feb 21, 2023
Our driver/guide Esteban did a great job bringing us safely from destination to destination while explaining what we would do and see at the various places we visited. Highlights of our trip were:
Semuc Champey
Tikal
Rio Dulce
Antigua
Pacaya Volcano
Lake Atitlan
All in all it was a great vacation, We did a lot of walking hiking and sightseeing. Getting to understand the Mayan culture is something we really appreciated. We were happy to see how weaving is still very much part of the...
Read more

Our driver/guide Esteban did a great job bringing us safely from destination to destination while explaining what we would do and see at the various places we visited. Highlights of our trip were:
Semuc Champey
Tikal
Rio Dulce
Antigua
Pacaya Volcano
Lake Atitlan
All in all it was a great vacation, We did a lot of walking hiking and sightseeing. Getting to understand the Mayan culture is something we really appreciated. We were happy to see how weaving is still very much part of the Guatemalan culture. As my wife is an amateur ceramist, she was very happy to visit a Ceramic production studio in the Lake Atitlan area.

Hotel Reviews
Casa del Mundo
Lake Atitlán

This was a great hotel with an impressive location, great staff and good food. You need to be in decent shape to handle all the stairs at this hotel built on a cliff. Lots of character and great atmosphere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa Palopo
Panajachel

Very nice hotel with great staff and very good food. The only problem we found was that the price was excessive for Guatemala.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Encantada
Antiigua

We had a very nice room and staff was excellent but we ended up asking to move to a sister hotel because the room we were given was facing the street and too noisy for our liking. We moved to the Pensativo Hotel as an upgrade which was around the corner from the Casa Encantada. We were very happy there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nanajuana
Rio Dulce

Very nice property but a bit dated. Staff was very friendly and food was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Lodge Tikal
Peten

Food was very good as well as the service and staff. We were quite comfortable considering you are in the jungle.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Candelaria Lodge
Coban

Beautiful property with excellent location near caves. One of the hotel gardeners served as our guide to the caves we were able to walk to from the hotel. The caves were quite impressive and definitely worth visiting. As many other places we visited in Guatemala we were the only tourists doing the tour and had the place to ourselves. Staff were all very friendly and food was good. Room was adequate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hyatt Centric Guatemala City
Ciudad de Guatemala

Modern hotel in a good, safe location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pensión Bonifaz
Quetzaltenango

Hotel is in a great location, comfortable and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Santo Tomás
Chichicastenango

our room facing the courtyard was a bit humid and dark. Not a great experience for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Q'eqchi'
Cobán

We had a fabulous experience at this hotel. We were greeted by the owner who was very kind and made sure we had a great experience. The room was very clean and comfortable. Breakfast was great - we felt like we were at a friends house on vacation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
San Andrés Xecúl
San Andrés Xecúl
Guatemala

We walked from the town to the Church which is extremely interesting as it is unique being decorated on the exterior with naive art.

Quality of Experience
Guides, Drivers and Staff
Transport
Georginas Hot Springs
Georginas Hot Springs
Guatemala

Site was very interesting to see and use the hot spring facilities. Main restaurant was under renovations but we were able to have a nice meal at the smaller cafeteria.

Quality of Experience
Guides, Drivers and Staff
Transport
Villages Around Quetzaltenango
Villages Around Quetzaltenango
Guatemala

Visited an interesting colourful cemetery where you can also see Mayan traditional ceremonies. We enjoyed walking around and seeing the sites.

Quality of Experience
Guides, Drivers and Staff
Transport
San Francisco el Alto
San Francisco el Alto
Guatemala

This was a worthwhile market to visit. Interesting to see all the animals being sold. Also had many previously owned items as well as new items you would see in a local market.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Chichicastenango Mayan Market
Visit Chichicastenango Mayan Market
Guatemala

This is quite a colourful and very large market. Few tourists compared to all the locals shopping.

Quality of Experience
Guides, Drivers and Staff
Transport
Maya  Sauna
Maya Sauna
Guatemala

It was quite a different type of experience compared to a what you know of modern saunas. First a wood fire is started to heat the side wall and then once inside you add water to the hot surfaces to get the heat and steam going. Afterwards we got to use a shower which was next to the sauna. We were supplied with clean towels as well as soap.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class with Local Family
Cooking Class with Local Family
Guatemala

We had a great experience learning how to cook a traditional Mayan meal, called Pepian. This was done on a wood stove which brings added flavour to the food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking in Lake Atitlán
Kayaking in Lake Atitlán
Guatemala

It was fun kayaking on Lake Atitlan. It was a relatively calm day and we enjoyed the experience paddling around the lake for an hour.

Quality of Experience
Villages Around Lake Atitlán by Boat
Villages Around Lake Atitlán by Boat
Guatemala

We enjoyed seeing San Juan La Laguna with its colourful arts scene. We walked up to the viewing platform with impressive views. Lots of tourists and locals visiting here. We then went to San Pedro La Laguna where we had a nice lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Tecpán Trekking Downhill
Tecpán Trekking Downhill
Guatemala

Our guide Alex was great. We visited his family and enjoyed his grandmothers baked buns. We also got a chance to watch local women weaving. This hike is a spectacular way to see the magnificent Lake Atitlan.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Natural Hot Springs Santa Teresita
Natural Hot Springs Santa Teresita
Guatemala

We enjoyed the spa, massage and sauna and pools. Great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Pacaya Volcano Hike & Picnic, Private.
Pacaya Volcano Hike & Picnic, Private.
Guatemala

Hiking to the volcano was a lot of fun and impressive as the site and views keep changing as you get closer. Amazing to see all the lava rivers and stone formations.

Quality of Experience
Guides, Drivers and Staff
Transport
Walk Antigua Like a Local
Walk Antigua Like a Local
Antigua

Antigua is a charming, clean and safe city with lots of character. Our guide gave us a great tour by foot.

Quality of Experience
Guides, Drivers and Staff
Transport
Leisure Time in Antigua Guatemala
Leisure Time in Antigua Guatemala
Antigua

We liked the feel and character of Antigua. Safe walking around. We visited local markets and had a nice lunch at a cafe.

Quality of Experience
Guides, Drivers and Staff
As this was our own leisure time, there was no guide, drivers or staff.
Transport
Actually we walked on our own.
Quiriguá Archaeological Site
Quiriguá Archaeological Site
Guatemala

Very interesting site to visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Rio Dulce Boat Tour
Rio Dulce Boat Tour
Guatemala

We enjoyed this boat tour. Spectacular nature and lots of birds.

Quality of Experience
Guides, Drivers and Staff
Transport
Uaxactún
Uaxactún
Guatemala

After seeing Tikal we were surprised to see the lack of tourists here. Certainly not as impressive in size or maintenance but nonetheless worthwhile seeing. Near the Uaxactun site we visited a small village which was interesting to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Tikal Mayan Civilization
Tikal Mayan Civilization
Guatemala

Site was very well maintained and impressive.

Quality of Experience
Guides, Drivers and Staff
Transport
Aguateca Mayan Site
Aguateca Mayan Site
Guatemala

This is a nice site but maintenance could be better. It was a hard trek to get there. We did the longer harder round trip from the river, but saw that other people used a more simple route.

Quality of Experience
Guides, Drivers and Staff
Transport
Semuc Champey
Semuc Champey
Guatemala

This is a beautiful location and well worth the visit. We brought our bathing suits and enjoyed the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Ram Tzul
Ram Tzul
Baja Verapaz

We enjoyed having a chance to get out and hike to a very nice waterfall. I would recommend this hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Guatemala City Tour
Guatemala City Tour
Guatemala

We visited several parts of the city and got a good feel of its character.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Dec 02, 2023
Dear Sol & Celine, Sharing our Culture and Worldview with you was definitely fantastic and extraordinary. We appreciate your time and your energy, as our goal has always been to exceed expectations we deeply appreciate every feeling and thought expressed, we will be redesigning some of the activities described that need it. The Team of Columbus Guatemala Travel wishes the best of the best since life to us is an enless journey and learning process. We hope to see you soon and be your local... Read more

Dear Sol & Celine,

Sharing our Culture and Worldview with you was definitely fantastic and extraordinary. We appreciate your time and your energy, as our goal has always been to exceed expectations we deeply appreciate every feeling and thought expressed, we will be redesigning some of the activities described that need it.

The Team of Columbus Guatemala Travel wishes the best of the best since life to us is an enless journey and learning process. We hope to see you soon and be your local companion throughout Belize, Costa Rica or very soon Mexico, Colombia, Argentina. Simply choose the next destination.

Olman arranged a fantastic trip.Arenal/La F...
Costa Rica | May 28 - Jun 4, 2022

T
Tyler R.
Huntsville, AL | Reviewed on Feb 21, 2023

Olman arranged a fantastic trip.

Arenal/La Fortuna was so beautiful, and the Royal Corin was a fantastic hotel. Really enjoyed everything he arranged for us.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 22, 2023

Hello Tyler,

Thanks for your review, I appreciate it.

I am so happy to know your family enjoyed every destination you visited.

Best,
Olman

Everything was seamless and easy. It made our trip stress-free.
Australia | Feb 4 - Feb 12, 2023

Vaibhav
Vaibhav M.
Atlanta, GA | Reviewed on Feb 21, 2023
Gary put together a fantastic itinerary that allowed us to see a lot of things in very little time. Having someone figure out transportation, accommodations, and activities was extremely helpful and saved us a lot of hassle. Read more

Gary put together a fantastic itinerary that allowed us to see a lot of things in very little time. Having someone figure out transportation, accommodations, and activities was extremely helpful and saved us a lot of hassle.

Activity Reviews
Small-Group Uluru Sunset Tour
Small-Group Uluru Sunset Tour
Australia

I was expecting better food. Otherwise it was a nice view.

Day trip to the Great Barrier Reef
Day trip to the Great Barrier Reef
Australia

Well organized, food was great, equipment was excellent quality, supervision was top-notch, and the views were spectacular.

Sunrise Tour of Uluru (Ayers Rock) & Kata Tjuta Hike
Sunrise Tour of Uluru (Ayers Rock) & Kata Tjuta Hike
Uluru

Hot and tiring, but the guide made it a good experience. The fanny packs with snacks and water were great. The toilets at the rest stops are ---- ummmmm..... an experience. I'm not sure if that could be upgraded since it's a government run thing. I would like to have had a more meditative experience of just "taking it in" when it was still cool first thing in the morning.

Sounds of Silence Dinner
Sounds of Silence Dinner
Australia

The food was phenomenal, the view was spectacular, and the setting was intimate. I enjoyed the astronomy lesson, but I wish the digeradoo player hung out longer (maybe for the duration of the dinner!).

Classic Kuranda Tour
Classic Kuranda Tour
Australia

Everything from the Gold Class train ride to the park to the views from the sky train was amazing. Highly recommend.

Quality of Experience
Punctual, friendly, with clear instructions.
Food
Food at the park was sorta meh.
Guides, Drivers and Staff
Very knowledgeable and friendly guides.
Transport
I mean, whaddya expect from a bus? It was a nice bus, though. USB ports included.
Local specialist: Gary Topic

Amazing Munich
Germany | Feb 17 - Feb 20, 2023

Ana
Ana C.
St. Marys, GA | Reviewed on Feb 21, 2023
We started our trip with a flight cancellation due to an airport strike, but our Kim Kim team, Tomaz, Mojca and Zala made the necessary arrangements and delivered a wonderful experience!
Our 3 day trip started with a visit to the Dachau concentration camp. A very emotional but a must see one!
Then we headed to the city were the Palace, the churches, the Redidenz, the monuments, Marienplatz, the streets and the great vibe, made of our trip an unforgettable one for sure!
The BMW world and...
Read more

We started our trip with a flight cancellation due to an airport strike, but our Kim Kim team, Tomaz, Mojca and Zala made the necessary arrangements and delivered a wonderful experience!
Our 3 day trip started with a visit to the Dachau concentration camp. A very emotional but a must see one!
Then we headed to the city were the Palace, the churches, the Redidenz, the monuments, Marienplatz, the streets and the great vibe, made of our trip an unforgettable one for sure!
The BMW world and museum, the Olympic Park and its Tower, the walk through the English Garden made the second day a very relaxing one, ending with a must dinner at the Hofbrauhaus!
The third day we drove to the Neuschwanstein Castle and the view were breathtaking! From there, we went to Innsbruck, visiting gorgeous churches and the absolutely beautiful Austrian Alpine mountains. Innsbruck was the perfect end to our trip. Quaint and beautiful! ( and the visit to the Swarovski store)
The star of the trip: Mr Karl, our private guide! He went above and beyond! We felt like visiting with a family member. He was great with our 9 year old and a wonderful talker. He is so knowledgeable in history, not only of the city or the country, but of the whole world. His positive attitude and his smile makes the trip even better! We definitely need more Karls in the world!
Thank you Kim Kim for another awesome vacation!
See you in our next adventure!

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Feb 28, 2023

Hi Ana,

thank you for your nice words! See you soon travelling again with KimKim!

Every effort made to tailor the trip and when...
Jordan | Feb 12 - Feb 17, 2023

Iain
Iain T.
United Kingdom | Reviewed on Feb 21, 2023
Every effort made to tailor the trip and when there were glitches, these were accepted and efforts made to resolve. Read more

Every effort made to tailor the trip and when there were glitches, these were accepted and efforts made to resolve.

Hotel Reviews
Movenpick Dead Sea Spa & Resort
Sweimeh, Amman
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movenpick Nabatean Castle Hotel
Wadi Musa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Locanda Boutique Hotel
Amman

Poor location, noisy at night and below standard expected in relation to cost of trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rum Valley - Aqaba - Dead Sea
Rum Valley - Aqaba - Dead Sea
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Wadi Rum (2-3 Hrs Jeep ride)
Wadi Rum (2-3 Hrs Jeep ride)
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Petra - Morning Free
Petra - Morning Free
Petra
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Petra (With Site local Guide or private guide)
Full Day Petra (With Site local Guide or private guide)
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Madaba-Mount Nebo-Karak-Petra
Amman-Madaba-Mount Nebo-Karak-Petra
Jordan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan
Quality of Experience
Look
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Feb 21, 2023

Hello Iain
Thank you so much for the time you took to state your review for the trip.
i am glad that we managed to turn the status of the trip around positively.
you have been very tolerant to give us the chance to do that really , thank you for that .

Be well and safe , and surely looking forward to see you again in Jordan.

Warm regards
Samir

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