Kimkim Trip Reviews

4.8
Based on 18,607 ratings
Read 18,607 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Excellent service, the transfers all happened...
Bolivia | Oct 7 - Oct 12, 2022

Sherine
Sherine T.
United Kingdom | Reviewed on Oct 14, 2022

Excellent service, the transfers all happened on time and took the stress out of travelling alone. Great service.

Local specialist: Milenka Omireis
Milenka
Milenka Omireis
Local specialist in La Paz - Bolivia | Replied on Oct 14, 2022

Dear Sherine,
Thank you very much for your words. It was a pleasure to organize your trip to Uyuni Salt Flats.

Thank you again!

If you go to Southern Spain and are adventuro...
Spain | Sep 20 - Oct 13, 2022

J
Joe A.
Eugene, OR | Reviewed on Oct 14, 2022
If you go to Southern Spain and are adventurous, get on the internet and do your thing for 5 or 10 hours and hope you got it right. If not, hire Raquel and Kimkim. It costs a little more but you get the best location of 4 star hotels, great local guides, meet and greet at airports and train stations and great advice on travel matters.
I can't say enough about the destination hotels that Raquel selected. Hotels in Cordoba, Seville, Malaga, and other cites were in "Centro" locations...
Read more

If you go to Southern Spain and are adventurous, get on the internet and do your thing for 5 or 10 hours and hope you got it right. If not, hire Raquel and Kimkim. It costs a little more but you get the best location of 4 star hotels, great local guides, meet and greet at airports and train stations and great advice on travel matters.
I can't say enough about the destination hotels that Raquel selected. Hotels in Cordoba, Seville, Malaga, and other cites were in "Centro" locations making most sites walkable for the city tour Raquel arranged or even when we were on our own. These Andalusia cities have "Old Town" districts formed many centuries ago that I think you would want to be near so you can enjoy all they have to offer. You may never have a chance to get back so enjoy it!
We traveled Southern Spain for 2 weeks and Kimkim set everything up. Raquel recommended cities (don't miss Ronda), arranged a 9 course set menu lunch (we could only get to #6) and made the trip fun and exciting.

We then we explored Paris (Kimkim arranged the flight) for 6 days on our own (Airbnb) then back to Madrid for an additional week (Airbnb).

Best trip to start our retirement years and we'll be back to Kimkim the next time we travel.

Hotel Review
AC Hotel by Marriott Málaga Palacio
Malaga

Private elevator, roof top bar, great service

Authenticity & Character
Private elevator
Location
Located where you can walk to "Old Town" or the harbor area where we enjoyed a nice 1 hour boat cruise for $24 Euro (12 each).
Staff
Bar guys on top level always in a good mood
Cleanliness & Comfort
Nice room
Local specialist: Raquel Ferriol

Magical family trip to Morocco!
Morocco | Sep 28 - Oct 7, 2022

Tyler
Tyler P.
Foster City, CA | Reviewed on Oct 14, 2022
We had a magical trip to Morocco thanks to KimKim and our amazing driver and local guides! We traveled with three kids (ages 4-9), my mother-in-law and two parents (my husband and me). We started in Marrakesh, went to Boalne Dades, Merzouga/the desert, Fes and then Casablanca as our flight departed from there. The desert and Camp Tiziri was a lifetime favorite memory, but the entire trip was amazing. Our driver Samir was so kind and went out of his way to make us comfortable. Our... Read more

We had a magical trip to Morocco thanks to KimKim and our amazing driver and local guides!

We traveled with three kids (ages 4-9), my mother-in-law and two parents (my husband and me). We started in Marrakesh, went to Boalne Dades, Merzouga/the desert, Fes and then Casablanca as our flight departed from there.

The desert and Camp Tiziri was a lifetime favorite memory, but the entire trip was amazing. Our driver Samir was so kind and went out of his way to make us comfortable. Our local guides Oosama (Marrakesh) and Adil (Fes) were so friendly and great with the kids as well.

Abdel and Said were so patient as we planned and asked questions. Thank you to the entire team for a once-in-a-lifetime experience in beautiful Morocco!

Hotel Reviews
Hotel Odyssee Center
Casablanca

This hotel was 100% comfortable - just didn’t have the character of our other hotels and airbnbs. No complaints and it was a great place to stay before our early flight.

Authenticity & Character
Location
Staff
Staff were very nice and friendly
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

We loved this hotel run by two amazing brothers! It was raining when we arrived, and they came to our van to welcome us and help carry our bags in. We felt at home right away! One of the brothers is the chef and prepares truly amazing meals. We had dinner and then breakfast. Our rooms faced the street (back rooms have a nice view) but we arrived after dark so wouldn’t have been able to enjoy the view anyway. We would have loved to stay here longer! The back terrace and pool looked beautiful. The beautifully furnished rooms, top-notch food and warm hospitality are not to be missed!

Authenticity & Character
Location
Beautiful views in the back of the hotel
Staff
The staff were SO kind!
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Tiziri Camp is one of our favorite experiences/places to stay EVER! We felt at home as soon as we arrived and the staff was so welcoming at every turn. The tents are so comfortable and even luxurious! The staff prepares delicious meals and was so accommodating for our whole family - they helped our kids sandboard, arranged for us to visit a pool during the day and played Berber music in the evenings. We stayed 2 nights and would definitely recommend! 1 night would have been too short to fully enjoy the experience!

Authenticity & Character
We enjoyed learning about the Berber culture
Location
Beautiful scenery
Staff
Can’t say enough about the friendly and amazing staff!
Cleanliness & Comfort
Very comfortable accommodations and delicious food
Activity Reviews
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Really a nice tour of the city, particularly the Medina. We really enjoyed the viewpoint from the fort over the old town, the ceramics co-op, the old, beautiful quaranic school and the tanneries.

Quality of Experience
Guides, Drivers and Staff
Adil was a great guide
Sand-Boarding in Erg Chebbi
Sand-Boarding in Erg Chebbi
Merzouga

Good fun, and a workout carrying your board back up the sand dunes!

Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

Fun, local experience of the Medina food options. The tangia and yoghurt were particular highlights, we even tried the snails from a Street vendor! The guide, Usama, was excellent.

Quality of Experience
Food
Tangia was delicious!
Guides, Drivers and Staff
Usama was awesome and so good with our kids.
Dine with a Local Family
Dine with a Local Family
Morocco

The dinner with a local family was an excellent experience for our family. The food was delicious, the family was very welcoming and the son spoke very good English to chat with our kids! The host mother / cook even did Henna for us after dinner to add to our experience.

Quality of Experience
Food
Pastilla was delicious
Guides, Drivers and Staff
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

We enjoyed learning about the nomad lifestyle. Our guide Hassan was very accommodating, but not the best personality match for our group. We didn’t really interact with the nomad family - Hassan served us tea in their tent. I’m not sure if that is the norm or not. Hassan stopped at a pharmacy for some medicine for our daughter, which was much appreciated! We also enjoyed Berber pizza for lunch!

Quality of Experience
Guides, Drivers and Staff
Transport
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

The sand dunes of the Sahara are such a unique place to do an ATV ride and it was really fun to ride through the dunes.

Quality of Experience
Guides, Drivers and Staff
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Morocco

Long travel day, but Samir did a great job as always! The views along the way were amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Marrakech to Boumalne Dades: Through Atlas Mountains, Aït Benhaddou & Rose Valley
Transfer from Marrakech to Boumalne Dades: Through Atlas Mountains, Aït Benhaddou & Rose Valley
Morocco

We loved walking around Ait Ben Haddou. Our driver Samir arranged a local guide (Aziz). Aziz was awesome! He was very patient with our kids and we learned a lot about the ruins. This was fascinating to see! We didn’t have much time in Ourzazatte so opted to skip the studio tour. I’m sure it would have been fun, but we wanted to get to our hotel in Boulmane Dades before too late in the evening.

Quality of Experience
Such a rich history
Guides, Drivers and Staff
Shout out to Aziz!
Hammam & Spa Experience Marrakech
Hammam & Spa Experience Marrakech
Morocco

This was so relaxing and a fun experience! We started with a wash and scrub in the steam room, then had foot massages, followed by full body massages (the 4-year-old skipped that and ended up napping in the foot massage room).

Quality of Experience
Guides, Drivers and Staff
The staff were very accommodating of our kids
Visit Majorelle Gardens
Visit Majorelle Gardens
Marrakesh

We loved walking around the gardens! They are incredibly beautiful, and our kids enjoyed the animals as well (koi fish, turtles, frogs). We also really loved the YSL Museum even though we don’t know anything about fashion. The dresses are beautiful, and even our two older kids enjoyed it! This was definitely a highlight and not to be missed. Our driver recommended going early (9am) and we’re thankful for that - the gardens got busier as the morning went on.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Our local guide Oosama did a great job showing us around Marrakesh. He patiently answered our questions and was great with our kids (even carrying our 4-year-old!). We loved touring the city with him, and he knew so many people as we walked around - that gave the tour a really authentic feel! Oosama felt like a friend showing us around his city.

Quality of Experience
Friendliness of Oosama
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 15, 2022

Hi Tyler,

Thanks for devoting some time to leave us such an awesome review.

We are really happy to hear that you spent a great time in Morocco and you had a unique and lifetime experience. It really makes our day when we learn that our guests enjoyed their trip and we make their journeys memorable. All the members of our company will be thrilled to hear such compliments; I will make sure to pass your positive feedback on to them.

Thank you again and looking forward to having you once again in our country:)

Best Wishes,
Abdellah

Great Vacation
Italy | Sep 28 - Oct 6, 2022

R
Rick W.
Austin, TX | Reviewed on Oct 14, 2022
I was embarrassingly uninvolved in our trip planning to Florence and Tuscany, to the point that I was only vaguely aware of the itinerary. Andrea nailed it! He chose great accommodations that included excellent outings and guides. The 2 Tuscan countryside hotels, with their gorgeous views and superb restaurants, obviously required local knowledge to choose. Thanks so much! Read more

I was embarrassingly uninvolved in our trip planning to Florence and Tuscany, to the point that I was only vaguely aware of the itinerary. Andrea nailed it! He chose great accommodations that included excellent outings and guides. The 2 Tuscan countryside hotels, with their gorgeous views and superb restaurants, obviously required local knowledge to choose. Thanks so much!

Hotel Reviews
Relais Osteria Dell'Orcia Tuscany
Castiglione d'Orcia

Great restaurant. Owner is an amazing, relaxed character. Restaurant superb.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Castello La Leccia
Castellina in Chianti
Authenticity & Character
Location
Views
Staff
Cleanliness & Comfort
Hotel Santa Maria Novella
Florence

First time through nit the greatest room. Second time was better. Wonderful breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
1st room had 2 levels, upper level cold.
Activity Reviews
Pienza guided walk (private guide)
Pienza guided walk (private guide)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Cheese farm visit and tasting in Pienza area
Cheese farm visit and tasting in Pienza area
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Siena guided walk - private guide
Siena guided walk - private guide
Italy

Great experience, but could have been an hour shorter.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Tuscany countryside (1 winery)
Wine tasting in Tuscany countryside (1 winery)
Italy

Parking difficult. A bit of a mill. Wine was good.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy
Quality of Experience
Guides, Drivers and Staff
Knowledgeable and personable
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 14, 2022

Hi Rick thank you very much for your review that is always very useful for us. I am glad you enjoyed our local knowledge that help us finding great spots in the countryside.

Great trip to Peru
Peru | Oct 3 - Oct 7, 2022

Kathleen
Kathleen W.
Chapel Hill, NC | Reviewed on Oct 14, 2022
I thought our guide did a very nice job. We enjoyed everything about our trip! It was challenging but doable (which is what we were hoping for) and very memorable. Definitely a once-in-a- lifetime experience. Johanna was always very responsive and helpful. I would’ heartily recommend Kim Kim to potential travelers and would certainly choose them again if the opportunity arises. Thank you! Read more

I thought our guide did a very nice job. We enjoyed everything about our trip! It was challenging but doable (which is what we were hoping for) and very memorable. Definitely a once-in-a- lifetime experience. Johanna was always very responsive and helpful. I would’ heartily recommend Kim Kim to potential travelers and would certainly choose them again if the opportunity arises. Thank you!

Hotel Review
Casa Andina Standard Cusco Plaza
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru

It was challenging but we made it. We were lucky with the weather—not too hot, not raining! To me, making it all the way up to the Sun Gate was the highlight of the trip.

Quality of Experience
Quality of Experience
Food
Food
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Oct 15, 2022

Hi Kathleen,
Thank you so much for the lovely review, I'm happy to hear that you had a wonderful time in Peru.

We hope to help you again in the future,
Johanna

Excellent small group tours
Peru | Oct 3 - Oct 7, 2022

L
Linda F.
Carrboro, NC | Reviewed on Oct 14, 2022
I loved the trip to Cusco & Lima. I especially liked the size of our group: just my friend and I and our guide. We completed the two day Inca Trail and Machu Picchu as well as Rainbow Mountain with our guide. We were able to go at our own pace, stop and take pictures or just rest at any time. The only change I would make is to include beverages for the meals included in the tours with the guide. I understand not including beer or wine, but at least include water. We were expected to pay cash... Read more

I loved the trip to Cusco & Lima. I especially liked the size of our group: just my friend and I and our guide. We completed the two day Inca Trail and Machu Picchu as well as Rainbow Mountain with our guide. We were able to go at our own pace, stop and take pictures or just rest at any time. The only change I would make is to include beverages for the meals included in the tours with the guide. I understand not including beer or wine, but at least include water. We were expected to pay cash for beverages with our meals with our guide. It didn’t make sense that our meal was included, but the beverage was not.

Hotel Reviews
Casa Andina Standard Cusco Plaza
Cusco

Very comfortable, centrally located hotel.

Authenticity & Character
The room was clean and comfortable
Location
It was located near excellent restaurants
Staff
The staff were accommodating
Cleanliness & Comfort
It was very clean and the beds were comfortable
Casa Andina Standard Machu Picchu
Machu Picchu, Cusco

While off the beaten path a bit, it was still close enough to the bus stop and restaurants. Our room had a spectacular view of the mountains and the dining room shared the same view. We saw beautiful hummingbirds visiting through the window.

Authenticity & Character
Lovely view of mountains
Location
Close enough to everything
Staff
Very attentive
Cleanliness & Comfort
Clean, comfortable room
Activity Reviews
Rainbow Mountain Trek
Rainbow Mountain Trek
Peru

Our guide (Valerio) was key on this tour. He encouraged us, was patient, checked on our progress/condition and reminded us we could get a horse at any time.

Quality of Experience
Food
We ate at the same buffet restaurant for breakfast and lunch. The food was just ok. Once again, beverages weren’t included with our prepaid lunch- not even water.
Guides, Drivers and Staff
Transport
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Peru

Day 2 of this Trail is spent at Machu Picchu and it is breathtaking. Be prepared to take lots of pictures. The guide (Valerio) was key in explaining the history and importance of the many areas here. Bring a few soles in change for the bathroom and a water bottle.

Quality of Experience
Food
We didn’t eat on Day 2 during the tour.
Guides, Drivers and Staff
Transport
Half Day Cusco Tour
Half Day Cusco Tour
Peru

Excellent tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Fly from Lima to Cusco, Explore the City
Fly from Lima to Cusco, Explore the City
Peru

The tour of Cusco was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru

We were able to set our own pace as it was just my friend and I and our guide. It was a wonderful experience! The only suggestion I would make is that the guide should explain/stress that there are no bathrooms at all after the train until pretty much the sun gate. This is many hours in (5 hours) and you must stay hydrated- creates an interesting paradox.

Quality of Experience
Small group
Food
The restaurant in Aguascalientes Calientes was just ok.
Guides, Drivers and Staff
Driver (Edwin) was great. Guide (Valerio) was very good although repeated the same information a bit much.
Transport
Comfortable, well planned
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Oct 15, 2022

Hi Linda,
Thank you so much for you review and feedback, I'll be sure to share this with my team so we can improve some things in the future.

Glad to hear you enjoyed your short Inca Trail!
Johanna

Highly recommend
Italy | Sep 26 - Oct 13, 2022

M
mindy n.
Somerset, NJ | Reviewed on Oct 14, 2022
So many terrific experiences and the care provided for our trip. All transfers, car services were timely and professional. The accommodations were all centrally located to each destination. The tour operators were informative and professional as well as fun. We highly recommend kim kim to our friends. Thank you for making our holiday memorable. Read more

So many terrific experiences and the care provided for our trip. All transfers, car services were timely and professional. The accommodations were all centrally located to each destination. The tour operators were informative and professional as well as fun. We highly recommend kim kim to our friends. Thank you for making our holiday memorable.

Hotel Reviews
Residenza Borbonica Naples
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residenza Luce
Amalfi
Authenticity & Character
Location
Staff
Jeraldo was so helpful
Cleanliness & Comfort
Davanzati Hotel Florence
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marina
Monterosso al Mare
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aenea Superior Inn
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence
Quality of Experience
Guides, Drivers and Staff
Francesca knowledgeable and loves what she does
Transport
Sunset Boat Trip
Sunset Boat Trip
Italy

Trip was cancelled due to weather

Quality of Experience
Tbd
Food
Tbd
Guides, Drivers and Staff
Tbd
Transport
Tbd
Local transfer in Rome
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Campo Dei Fiori Market Tour & Pasta Making Class
Campo Dei Fiori Market Tour & Pasta Making Class
Rome
Quality of Experience
Food
Loved cooking class experience
Guides, Drivers and Staff
Leonardo was superb
Transport
Rome With Ape Calessino
Rome With Ape Calessino
Rome
Quality of Experience
Guides, Drivers and Staff
Loved marco
Transport
Local transfer in Amalfi Coast
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrijana Kovacevic

In love with Colombia
Colombia | Oct 4 - Oct 12, 2022

Kelly
Kelly S.
Hazel Park, MI | Reviewed on Oct 13, 2022
As a woman traveling alone to a remote part of Colombia I decided to use an agency. I have to tell you KimKim was excellent! Wendy made me feel more than confident and assured me if I needed anything she was just a text away….and she was. Any questions no matter now big or small were welcomed. When plans were delayed due to weather while I was in a remote part of the country she was attentive and made sure I was comfortable as could be during the situation. She absolutely treated me like... Read more

As a woman traveling alone to a remote part of Colombia I decided to use an agency. I have to tell you KimKim was excellent! Wendy made me feel more than confident and assured me if I needed anything she was just a text away….and she was. Any questions no matter now big or small were welcomed. When plans were delayed due to weather while I was in a remote part of the country she was attentive and made sure I was comfortable as could be during the situation. She absolutely treated me like family.
My guide Manuela in Medellin was a dream. She was so comfortable to be around she made me feel like we were old friends. The amount of knowledge she had about the city, culture and country was amazing. I wish I would have recorded so I could remember every word lol I cannot recommend her enough.
The park 10 hotel where I stayed while in the city was perfect for me. The location in Medellin was fantastic. The restaurant Lussac adjacent the hotel had a wonderful menu and having room service an option made for a great dining experience after a long day of sightseeing. The staff were friendly and their quality of service made it an easy decision to stay there again in the future.
I also went to Nuquí on the coast which was wet, wild a d wonderful. I stayed at LaBayka ecolodge. This is wet county with beautiful black sand beaches. I enjoyed birdwatching from my hammock, saw a sloth through binoculars in the common area, went whale watching and saw baby sea turtles make their way into the sea for the first time. This place was a dream. There was too much to see and soak in. For someone looking for an adventure this was a great place to see soo much beauty in one place. Just expect to be wet as rain and humidity are a part of life there.
The staff was kind and patient with my limited Spanish. They made sure I always was included in activities and checked in to make sure things were ok. The food was simple, clean and wonderful. With 70% of it being grown on the property itself.
So much still to see in Colombia. Manuela painted such a vivid picture in my mind of things yet to see I have to go back.
Thank you KimKim!!!

Hotel Reviews
La Bayka Ecolodge
La Bayka Ecolodge Playa Guachalito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Park 10
Medellin
Activity Review
Discover the iconic Comuna 13 & Medellín
Discover the iconic Comuna 13 & Medellín
Medellín
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Oct 18, 2022

Hi Kelly!
Many many thanks for that amazing review!
Your comments on each destination, with that detail on each are really appreciated.
I created an itinerary ideal for you and I saw that you loved it! That makes me feel very grateful and happy because as a result, you loved Colombia! I hope you can come back soon!
Here you have a friend for anything that you need here in the country!
A big hug!

Great trip. Yuri was very helpful and easy to...
Spain | Jul 22 - Jul 25, 2022

R
Reyna V.
Manhattan, NY | Reviewed on Oct 13, 2022
Great trip. Yuri was very helpful and easy to work with. I appreciated his prompt assistance and responsiveness both before and during my trip to Spain. Read more

Great trip. Yuri was very helpful and easy to work with. I appreciated his prompt assistance and responsiveness both before and during my trip to Spain.

Hotel Review
Serras Barcelona
Barcelona

Great hotel. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Gaudí Architecture Walk with La Sagrada Família
Private Gaudí Architecture Walk with La Sagrada Família
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Private City Highlights Walk
Private City Highlights Walk
Madrid
Quality of Experience
Guides, Drivers and Staff
Day Trip to Montserrat & Lunch at a Farmhouse
Day Trip to Montserrat & Lunch at a Farmhouse
Barcelona

Tour guide was young and inexperienced. The day was too long. We wasted a lot of time at Montserrat sight. Food at lunch was okay. In hindsight, would rather have spent the day doing something else in Barcelona.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Needed better AC in the bus
Flamenco & Tapas Night
Flamenco & Tapas Night
Madrid

Tapas walk was great. Flamenco didn’t feel special and could have skipped that.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist:
Yuri
Yuri I.
the Netherlands | Replied on Oct 13, 2022

Reyna, thank you for your review. Very helpful for kimkim and future travelers. It was a pleasure to organize the trip for you. Looking forward to seeing you using kimkim for your future trips.

Amazing trip to Morocco
Morocco | Sep 29 - Oct 6, 2022

C
Cesar K.
Mexico | Reviewed on Oct 13, 2022
Our trip to Morocco was amazing, we had a great experience with the Original Travels team. Our driver Ilias who was with us for the whole trip it's an amazing guy, super friendly and always looking to make the best of our stay, he took us to several different places for lunch which we had not have known if it wasn't for him; I think that brought us nearer to a local experience, which we appreciate. The whole itinerary was exactly as described and the hotels were surprisingly more beautiful... Read more

Our trip to Morocco was amazing, we had a great experience with the Original Travels team. Our driver Ilias who was with us for the whole trip it's an amazing guy, super friendly and always looking to make the best of our stay, he took us to several different places for lunch which we had not have known if it wasn't for him; I think that brought us nearer to a local experience, which we appreciate. The whole itinerary was exactly as described and the hotels were surprisingly more beautiful than in the pictures we saw at the itinerary, which was a very nice surprise. All staff from the hotels and the local tour guides were very friendly and willing to accommodate to any special needs; most of them are fluid in english, french and spanish. We did the whole trip around the country in nine days touching around seven cities, so one thing that I will say is that you should be expecting long transfers by car with the obvious potential changes of itinerary due to traffic, etc. whenever that happened, Ilias our driver, helped us reschedule and rearrange our activities so we did not miss anything, but I do recommend you have an open mind and try to enjoy the most of your road trip. Overall a great experience and I highly recomend the experience with KimKim and Original Travels.

Hotel Reviews
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The View Hotel
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Le Jardin Secret Gardens Tour
Le Jardin Secret Gardens Tour
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Marrakech, the "Red City"
Private Tour of Marrakech, the "Red City"
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Merzouga, Bedouin Experience & Camel Rides
Transfer to Merzouga, Bedouin Experience & Camel Rides
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Dine with a Local Family
Dine with a Local Family
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Fes Medina
Half-Day Guided Tour of Fes Medina
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss  & Meknes
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Chefchaoeun
Guided Tour of Chefchaoeun
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour in Rabat
Private guided tour in Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 14, 2022

Hi Cesar,

Thank you so much for leaving us such an awesome review, it's highly appreciated.

It means the world to us that you have enjoyed your journey with our company and we catered to your wishes and needs. Satisfaction of our guests is part and parcel of our job and we always do our best to keep the top-notch service and make our guests' experiences unique and memorable. I will pass on your kind words to our team and your driver Ilias in particular.

Thanks again for your feedback and looking forward to having you once again in our country:)

Best Wishes,
Abdellah

We liked the trip to Morocco arranged by Mega...
Morocco | Oct 1 - Oct 8, 2022

Victoria
Victoria L.
Latvia | Reviewed on Oct 13, 2022
We liked the trip to Morocco arranged by Megan: the itinerary included Marrakech, Essaouira and one night in desert camp. So, we have been able all sides of Morocco: medinas, an ocean, and a desert. We got a private driver with a minibus for 5 persons, although it was a different guy that was mentioned in our agenda, and we called him Hassan while he was Ibrahim during the first day. We lived in several nice riads, liked the service provided there. We liked a lot our trip to Atlas Mountains,... Read more

We liked the trip to Morocco arranged by Megan: the itinerary included Marrakech, Essaouira and one night in desert camp. So, we have been able all sides of Morocco: medinas, an ocean, and a desert. We got a private driver with a minibus for 5 persons, although it was a different guy that was mentioned in our agenda, and we called him Hassan while he was Ibrahim during the first day. We lived in several nice riads, liked the service provided there. We liked a lot our trip to Atlas Mountains, although it was not a hiking, but more climbing), and we loved the family who cooked for us a dinner afterwards, it was a delicious tagine. The best surprise for use became an absolutely new and modern desert camp hotel, fully equipped and served by French chef cook. Essaouira was a very nice old city near the ocean, we spent there 2 nights, in the future I would recommend to have only one night there, as it’s relatively small and you can see the top sights within 3 hours. The best Instagram location with blue boats in reality became a challenge for us - it’s located just in the middle of fish market, and it smells like crazy, you should be very fast and have some band on your face to make some pictures and get away from there. Fortunately, pictures do not provide a smell of it. Overall, it was a perfect trip to an ancient cities, another culture, hot weather for us (+35), and everything was arranged on a very good level. Thank you!

Hotel Reviews
Caravan Agafay

Perfect location and amazing staff! We loved the dinner, everything is so delicious!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Perle D'Eau
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Wow
Marrakech

Good riad with excellent spa services

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Es Saadi Marrakech Resort - Hotel
Marrakech

Shabby hotel with quite slow service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Agafay Camp and Camel Trek
Agafay Camp and Camel Trek
Agafay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Agafay Desert to Essaouira
Agafay Desert to Essaouira
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Atlas Mountains Hike
Atlas Mountains Hike
Morocco

Excellent tour guide, he knows how to help all participants while climbing the mountains.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

The planning was great. The tour in Oviedo wa...
Spain | Oct 4 - Oct 12, 2022

Alberto
Alberto d.
Hialeah, FL | Reviewed on Oct 13, 2022
The planning was great. The tour in Oviedo was ok we had a little difficult reaching Beatriz in the weekend when we reached Bilbao because we were trying to reach her by her e mail and phone number instead of the Kim Kim message. The tour guide at the Guggenheim museum kept insisting that our tour was an hour earlier than what we had written in our itenirary and she wanted to reschedule for the next day. The Puebloastur resort was wonderful. We really liked it and the transfers from the... Read more

The planning was great. The tour in Oviedo was ok we had a little difficult reaching Beatriz in the weekend when we reached Bilbao because we were trying to reach her by her e mail and phone number instead of the Kim Kim message. The tour guide at the Guggenheim museum kept insisting that our tour was an hour earlier than what we had written in our itenirary and she wanted to reschedule for the next day. The Puebloastur resort was wonderful. We really liked it and the transfers from the airport were excellent. We had to book more bags since we only had one bag checked We had fun with our tapas and wine tours as well as the pinchos tour. Over all we enjoyed ourselves very much. Oh and Diego at the Rioja wine tour was excellent.

Hotel Review
Puebloastur Eco-Resort Wellness & Spa
Cofiño, Parres

Excellent resort. Great amenities. Tremendous Spa and the restaurants were amazing. Highly recommend it. Could have stayed there longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 29, 2022
Hi Alberto! Thank you so much for taking the time to write this review and for your feedback. On your travel documents, you had all the detailed information on how to reach any of us at any time during your trip: we talked on the App chat before your trip to make sure you received the messages there, as that was the best way to stay in touch, and had the information on several direct numbers to call us during your trip, for weekdays and weekends, as we can't be in our computers or KimKim... Read more

Hi Alberto! Thank you so much for taking the time to write this review and for your feedback. On your travel documents, you had all the detailed information on how to reach any of us at any time during your trip: we talked on the App chat before your trip to make sure you received the messages there, as that was the best way to stay in touch, and had the information on several direct numbers to call us during your trip, for weekdays and weekends, as we can't be in our computers or KimKim 24/7. I'm so glad you enjoyed the time with your guides discovering our country and hope you also had a nice cruise :) Best regards, Bea.

Peru - holiday
Peru | Sep 5 - Sep 20, 2022

S
Shanthi V.
Singapore | Reviewed on Oct 13, 2022
Johanna was amazing, she was very helpful throughout the planning process and was very prompt in replying to emails and messages. She was very quick in making the changes necessary and when we had to change something in Peru during our trip, it was done seamlessly.
Our guides in Cuzco and Machu Pichu were very good, they had good background knowledge and insights on the history.
Areas of improvement: In Urubamba, the driver did not speak any English and it was very difficult to communicate...
Read more

Johanna was amazing, she was very helpful throughout the planning process and was very prompt in replying to emails and messages. She was very quick in making the changes necessary and when we had to change something in Peru during our trip, it was done seamlessly.
Our guides in Cuzco and Machu Pichu were very good, they had good background knowledge and insights on the history.
Areas of improvement: In Urubamba, the driver did not speak any English and it was very difficult to communicate with him.
in Machu Pichu- the guide thought we were in another hotel and he went there, came to our hotel late and we had to rush to catch the bus to go to Machu Pichu.
Machu Pichu to Cuzco train: we were give seats 1 and 2 which did not recline as it was the last seats. Our seats were facing the reverse direction of the train travelling both ways (from puroy to MP and from MP to Cuzco). Ideally, since we were only 2 of us, it would've been best if we were given the 2 seats and not the foursome.

Hotel Reviews
Casa Andina Premium Arequipa
Arequipa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta San Blas by Ananay Hotels
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Amazonas Lodge
Puerto Maldonado
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Machu Picchu Pueblo Hotel
Machu Picchu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tambo del Inka Luxury Collection Resort & Spa
Urubamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC Hotel by Marriott Lima Miraflores
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Oct 13, 2022

Hi Shanthi,
Thank you so much for your review, I'm glad you and your husband enjoyed your time in Peru. I have shared your feedback with our team so we can improve this for our future trips.

Best,
Johanna

Above and Beyond our Expectations (even with a broken foot!)
Iceland | Sep 18 - Sep 26, 2022

Jay
Jay B.
Canada | Reviewed on Oct 13, 2022
Just returned from a brilliant trip to Iceland and have to thank Eva for putting together such a wonderful itinerary! As a "type A" trip planner kind of person, I am usually in charge of all of the details surrounding any trip we take as a family and/or with friends. That said, releasing everything to a stranger wasn't easy at first but the communication and suggestions from Eva quickly helped put me at ease. Hotels, tours, driving itineraries, etc - it was done with excellence and all... Read more

Just returned from a brilliant trip to Iceland and have to thank Eva for putting together such a wonderful itinerary! As a "type A" trip planner kind of person, I am usually in charge of all of the details surrounding any trip we take as a family and/or with friends. That said, releasing everything to a stranger wasn't easy at first but the communication and suggestions from Eva quickly helped put me at ease. Hotels, tours, driving itineraries, etc - it was done with excellence and all there! She managed to fit in everything we requested and more in the 8 full days we had in Iceland and our tour around the ring road. Our only regret was that we didn't have more time to spend in her beautiful country!

One amazing detail Eva made happen was contacting her friend in Akuyeri to arrange a private opening of the Icelandic Aviation museum for my aviation obsessed father the day after his 75th birthday. Wow. That was above and beyond!

My wife also broke her foot a week before our trip and Eva was able to secure refunds for parts of the trip she couldn't participate in and provided great suggestions on how/where to navigate many of the places along the way so she could see as much as possible. Again, insights only an experienced local like Eva could provide.

All in all, dealing with Eva and KimKim was such a positive experience that I can see myself becoming a little less type A and using more of their services in the future! On behalf of myself, my wife, and my parents, thank you again for all you did to arrange and coordinate such a logistically seamless and wonderful trip for us!!!

Hotel Reviews
Fosshótel Mývatn
Myvatn

Top notch hotel and dining room. A little out of town but that only adds to the views and feeling of seclusion chances are you are looking for! A great home base to explore the Myvatn area from.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Glacier Lagoon
Hnappavellir

Very stylish hotel and dining room. The rooms were comfortably large with nice views, same for the dining room. Nice location between the glacier fields and lagoons where you can get on the water with the icebergs calving off the glaciers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vík í Mýrdal
Vík

Nice hotel, a little dated compared to some of the other hotels we stayed at during our time in Iceland but still clean and comfortable. Had a great meal in the dining room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Stykkishólmur
Stykkishólmur

Nice Dini g room and great food. The rooms were a little smaller and the views a little less dramatic than the other Fosshotels we stayed at but still very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was a little smaller than we expected but well appointed.
Fosshotel Eastfjords
Fáskrúðsfjörður

Really nice hotel with a fascinating little museum too. Having a porch in the bay was beautiful as the fog slowly disappeared off the bay in the morning. Wish we had more time here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sigló Hótel by Keahotels
Siglufjörður

Beautiful location with really large rooms. The outdoor hot tub on the bay was brilliant and of course having the northern lights show up overhead was a definite plus too!

Authenticity & Character
Location
Staff
Really attentive to when the northern lights were coming out and quick to alert anyone interested!
Cleanliness & Comfort
Alda Hotel Reykjavík
Reykjavík

Great hotel, staff, location and breakfast. Only downside was finding parking in the area. Still, as a home base to explore downtown Reykjavik it was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eva Sigurðardóttir

6-night trip to Morocco
Morocco | Sep 28 - Oct 3, 2022

Darryll
Darryll L.
Honolulu, HI | Reviewed on Oct 13, 2022
Pre-arrangements great. Communication clear and timely responses.
Driver, Amine, was particularly good. Nothing was too much trouble. Highly recommend.
Accommodations: Riad in Marrakech and hotel in Casablanca, both very nice.
City guide, Hassan, was knowledgeable.
Read more

Pre-arrangements great. Communication clear and timely responses.
Driver, Amine, was particularly good. Nothing was too much trouble. Highly recommend.
Accommodations: Riad in Marrakech and hotel in Casablanca, both very nice.
City guide, Hassan, was knowledgeable.

Hotel Reviews
Barceló Anfa Casablanca
Casablanca

Very comfortable. Would have liked washcloths in rooms. (What do French use instead thereof??)

Location
Close to synagogue and variety of restaurants within walking distance.
Riad Dar Zaouia
Marrakesh

Lovely location. Authentic local experience. Very comfortable. Cavernous, sound of neighbors could be heard throughout.

Authenticity & Character
Enjoyed staying in traditional 'riad'.
Location
Loved being in a no traffic area. Noise of motor bikes in walled city loud.
Staff
Very helpful and always willing to please.
Cleanliness & Comfort
Would have liked a shower curtain over bath
Activity Reviews
Hammam Visit: Traditional Body Scrub
Hammam Visit: Traditional Body Scrub
Morocco

It was a nice experience. Very different. I would have liked the opportunity of being able to extend my experience with a massage thereafter. Definitely helps that staff personnel speaks English to help you with your visit. The hammam visited was an upscale touristic version - understandably.

Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

Enjoyed the tempo and frenetic atmosphere of the medina. Did not enjoy overly pushiness of snake charmers and those people attracting you to their restaurant.

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Nov 11, 2022

Hello Daryll, It was truly nice working with you and planning your Morocco trip. I'm glad to hear that you enjoyed your trip and the accommodations. Amine is a lovely person to be around and It's great to hear that you enjoyed your time with him. I agree that Hassan is a knowledgeable tour guide. He has been doing tours for a long time and we are lucky to have him lead our guided tours. Thank you again for everything. We really enjoyed working with you and showing you Morocco :)

A One-of-a-Kind Experience
Croatia | Oct 1 - Oct 10, 2022

W
William R.
Corona, NY | Reviewed on Oct 12, 2022
Bruno arranged a trip to Croatia that was the type of one-of-a-kind travel experiences that's very difficult to find. He was extremely organized and responsive throughout the planning process - crafting a unique itinerary tailored to my personal travel style and interests. Once the trip was underway, a serries of knowledgeable and friendly tour guides and drivers was there to provide a gentle assist while sharing their insight into each destination. Bruno also checked in periodically to make... Read more

Bruno arranged a trip to Croatia that was the type of one-of-a-kind travel experiences that's very difficult to find. He was extremely organized and responsive throughout the planning process - crafting a unique itinerary tailored to my personal travel style and interests. Once the trip was underway, a serries of knowledgeable and friendly tour guides and drivers was there to provide a gentle assist while sharing their insight into each destination. Bruno also checked in periodically to make sure things were going well. Best of all, I still had plenty of freedom to explore each stop, enjoy the local food and culture, get myself lost, or simply relax - all depending on my daily whims. This was exactly what travel should be - from beginning to end!

Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Oct 13, 2022

Hi William,

thank you very much for your feedback, much appreciated!
Glad to hear you had a good time and enjoyed Croatia. I am always happy to hear travelers are happy!

Hope to stay in touch!

Many regards from Croatia!

Best
Bruno

We thoroughly enjoyed the food tour and the g...
Spain | Oct 4 - Oct 11, 2022

J
James B.
Oviedo, FL | Reviewed on Oct 12, 2022
We thoroughly enjoyed the food tour and the guide was great. Same goes for the trip to Toledo and also the hike to Roque Nublo with Paco. He went above and beyond with being flexible and really doing a great tour of practically the whole perimeter of the island! The boat excursion was a little disappointing as I think we expected more from the description and although labeled as a catamaran tour with a bbq lunch, it was more a powerboat with no bbq but more a Spanish omelette/macaroni... Read more

We thoroughly enjoyed the food tour and the guide was great. Same goes for the trip to Toledo and also the hike to Roque Nublo with Paco. He went above and beyond with being flexible and really doing a great tour of practically the whole perimeter of the island! The boat excursion was a little disappointing as I think we expected more from the description and although labeled as a catamaran tour with a bbq lunch, it was more a powerboat with no bbq but more a Spanish omelette/macaroni salad/boiled potato lunch. The captain was also confused initially about us not having tickets for the excursion so we almost didn’t get to do the trip but I showed the itinerary with the information Karenina sent and it seemed fine. The e-bike tour was great and the guide was also very nice. We didn’t get to complete the planned route as it became too challenging but it was still wonderful. We were not expecting to peddle so much! The e-bike name made us think it would be more an electric scooter type tour so I think that could be explained better in the future in case there are those who don’t ride bikes very well.

Hotel Reviews
AC Hotel Gran Canaria by Marriott
Gran Canaria

The staff was great and very helpful with assisting us with any questions we had. We were able to navigate public transport and get to our excursions without taxis thanks to their assistance and that saved us a lot. The room was very nice and comfortable. Minor issues were not having the water bottles replaced daily as stated, trash not emptied every day, not being able to move the tv screen as it faced the window and the glare was terrible to watch it if the curtains were open, and that the shower design was not optimal as it allowed for water to leak out onto the floor. The food was amazing and we utilized the lounge for both breakfast and dinner. Amazing views of the island from the lounge area. Would still recommend utilizing this hotel in the future.

Authenticity & Character
Nice decor!
Location
Close to the beach and shopping district
Staff
Very polite and accommodating
Cleanliness & Comfort
Dear Hotel Madrid
Madrid

We were very impressed with the hotel and staff overall. Great location, lovely room, great amenities and very helpful with any questions we needed answered. The only reason this is not a 5-star review is due to the lack of flexibility when it came to scheduling breakfast which was included and which we had paid for. Due to the schedule of the breakfast and needing to reserve a breakfast time prior we were unable to utilize this benefit. We were able to make arrangements with the front staff to have breakfast packed and sent to our room for one of the days due to our excursion being early, but they would not do this for us for both days which doesn’t make sense.

Authenticity & Character
Decor was nice, room was bright.
Location
Central location and easy to get to landmarks.
Staff
Very helpful and accommodating overall
Cleanliness & Comfort
Love how green it is with the room key being needed to turn on the lights!
Activity Reviews
E-Bike Mountain Tour with Tapas Tasting in Maspalomas
E-Bike Mountain Tour with Tapas Tasting in Maspalomas
Spain

I’m glad it was not a group tour otherwise it would’ve been awkward since we could not finish it as planned! The guide, Anthony, was great and very accommodating. He allowed us to borrow a backpack after ours broke and helped us make sure we were as safe as possible. The scenery was beautiful and landscape was worth the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Knowing the location of excursion relative to hotel would’ve been nice. Very expensive taxi ride to location but we were able to navigate the bus back.
Full-Day Trip to the Peaks of Gran Canaria
Full-Day Trip to the Peaks of Gran Canaria
Spain

Paco was phenomenal and absolutely wonderful to spend the day with. He is extremely knowledgeable and clearly loves his job. It was great to have the personalized touch and hearing about his history too with where he lived and grew up on the island. The hike to Roque Nublo was wonderful and the timing weather wise was great. We enjoyed visiting the farmers market, cave museum, Tejeda and also the northwest coastal region too. The drive around was gorgeous and scenery so beautiful.

Quality of Experience
Everything!
Guides, Drivers and Staff
Expert driver! Plethora of knowledge.
Transport
Catamaran Experience in Gran Canaria
Catamaran Experience in Gran Canaria
Spain

Seeing dolphins up close was very fun and a great experience. The boat was definitely not a catamaran as advertised and the lunch provided also not a bbq as advertised. Due to the smaller nature of the boat, it was too crowded for all passengers to be on the deck and in clear viewing area of the dolphins when they appeared.

Quality of Experience
Making sure the trip description is accurate to what is provided.
Food
Disappointing lunch of some fruit, boiled potatoes, cheese slices and a so-so Spanish omelette.
Guides, Drivers and Staff
Boat captain was confused about our needing tickets and there was a language barrier. Luckily remedied by the boat stew who did speak English.
Transport
If all buses could have maps on board to indicate the stops, that would be very helpful as we ended up getting off the transport too early a couple of times.
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

Great trip from start to finish and Daniel was wonderful. Very knowledgeable and very proud of his connection to the city! He did an amazing job with the tour and giving us plenty of background about the city and buildings. The train ride was great and easy to navigate.

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Absolutely. Phenomenal. The guide made this trip as he is a local and he knew all the good spots! The best food we ate on our whole trip hands down from start to finish. Not a complaint at all and highly recommend for all travelers.

Quality of Experience
Everything
Food
All of it!!
Guides, Drivers and Staff
Transport
All locations in walking distance
Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Oct 13, 2022

Thank you very much, James, for taking the time to write this review! I appreciate all your comments, all your feedback will help us improve. I am pleased to hear you enjoyed your trip to Spain. I will pass your kind words on to all the people you mentioned! I hope to be able to help you plan another trip in the future.
Warmest regards, Karenina

Working with Irene and Susana was exceptiona...
Spain | Sep 24 - Oct 8, 2022

Johanna
Johanna M.
Golden Gate, FL | Reviewed on Oct 12, 2022

Working with Irene and Susana was exceptional. Every little detail was thought out and nothing was left unseen. Everyday there was communication and I couldn’t have asked for a better trip. Thank you so much for such a great experience. Top notch customer service and so personable.

Local specialist: Irene Carravilla
Irene
Irene Carravilla
Local specialist in Basque Country | Replied on Oct 19, 2022

Johanna!

For us it has also been a real pleasure, from the preparation of the trip with you, all the details you wanted to have with your family and all the follow up of the trip with them has been perfect, you have made it very easy.
We would be delighted to organise another holiday for you!

Athens, Santorini and Naxos
Greece | Sep 24 - Oct 2, 2022

K
Katherine R.
Arlington, MA | Reviewed on Oct 12, 2022
This was my first time using any kind of travel agency to plan a trip and Chris did not disappoint! I was initially nervous about using a virtual company with minimal insight into cost, but Chris made sure to assuage my concerns along every step of the way. I was able to provide specific guidance on what we wanted, and Chris helped fill in the gaps, share insider recommendations, find great local vendors, and most significantly coordinate all the flight/ferry/transfer logistics that had me... Read more

This was my first time using any kind of travel agency to plan a trip and Chris did not disappoint! I was initially nervous about using a virtual company with minimal insight into cost, but Chris made sure to assuage my concerns along every step of the way. I was able to provide specific guidance on what we wanted, and Chris helped fill in the gaps, share insider recommendations, find great local vendors, and most significantly coordinate all the flight/ferry/transfer logistics that had me looking for a travel agent in the first place. It was an incredible trip and I would definitely consider using KimKim again for our next international adventure. My only piece of feedback would be for there to be more visibility into the vendors that KimKim partners with once everything is booked and paid for. The names of the vendors we did our activities with weren't proactively shared and I would have liked to have been able to look them up in advance, which would have afforded us some more flexibility and control over our itinerary.

Hotel Reviews
Olia Villas & Suites
Imerovigli

Located in the middle of the caldera, it's certainly picturesque - but the pictures can be deceiving. Our hot tub was essentially in the middle of a public sidewalk and afforded absolutely no privacy. The furnishing is sparse and many of the items are in poor condition. The concierge was extremely pushy and rude, criticizing our itinerary within moments of meeting and pressuring us to cancel our plans to sign on with other vendors he no doubt has a kick-back arrangement with. We were treated less like welcome guests and more like inconvenient rubes. I understand it may be the end of a long tourism season, but it's Santorini - the entire local economy is driven by tourism. For the price, I'd expect to be have been treated with at least the warm welcome I experienced elsewhere in Greece, plus better quality amenities. You can probably find a nicer, more welcoming place for the cost.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cyano Suites
Naxos

What a hidden gem. Hands down the nicest place I have ever stayed. The location was incredible, with sunset views over the Temple of Apollo from the bedroom balcony (one of THREE balconies in our room!). Exceptionally clean and peaceful. The suite is just far enough from the busy harbor walk to be quiet and secluded but within a ten minute walk of everything you need, including several excellent restaurants. And the breakfast is not to be missed - a tantalizing display of local dishes, fresh fruit, and pastries all homemade by the proprietor's family!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Oct 13, 2022
Dear Katherine, Thank you so much for your detailed feedback and review of my (& the team's) services , as well as your appreciation and kind words regarding my help and suggestions during your trip. This is what we long for, the chance to help you on the spot and ensure a flawless and smooth experience! I'm very happy that you liked the hotel in Naxos, we constantly get stellar reviews for that establishment, as well as the owners, who offer a personal touch to their hospitality.... Read more

Dear Katherine,

Thank you so much for your detailed feedback and review of my (& the team's) services , as well as your appreciation and kind words regarding my help and suggestions during your trip. This is what we long for, the chance to help you on the spot and ensure a flawless and smooth experience!

I'm very happy that you liked the hotel in Naxos, we constantly get stellar reviews for that establishment, as well as the owners, who offer a personal touch to their hospitality.

Regarding your note on the vendors, I understand your point, however we are bound by confidentiality agreements with them and thus cannot disclose them. We work closely with local partners who are constantly re-evaluated and vetted, so as to offer our travelers nothing short of the best.

Finally, I understand that the accommodation in Santorini, which you had booked yourself, was not up to your standards. This is another reason we usually advise our travelers to let us handle all parts/elements of their trip, so as to ensure that everything is up to the standards and compatible with the rest of the components. I hope that we will be able to do so in your next trip with us, in Greece and/or Italy, which we also work with!

Wishing you smooth and pleasant return to everyday life, with wonderful memories keeping you company until your next adventure.

Take care and happy & safe travels!
Chris

My trip, one of 3, to Azores and Portugal wa...
Portugal | Sep 23 - Oct 4, 2022

R
Robin S G.
East Providence, RI | Reviewed on Oct 12, 2022
My trip, one of 3, to Azores and Portugal was enchanting. From the ease with which we were able to organize our trip through Kimkim, their web portal and our guide/orchestrator of our itinerary just perfect. Diogo Lino was a good listener as to our desires, a strong and timely communicator and had a stunning sense of history, pride and a story telling. I and we felt he was watching over us throughout our trip until our arrival home . . . a seamless adventure. Sao Miguel: the town of... Read more

My trip, one of 3, to Azores and Portugal was enchanting. From the ease with which we were able to organize our trip through Kimkim, their web portal and our guide/orchestrator of our itinerary just perfect. Diogo Lino was a good listener as to our desires, a strong and timely communicator and had a stunning sense of history, pride and a story telling. I and we felt he was watching over us throughout our trip until our arrival home . . . a seamless adventure.

Sao Miguel: the town of Furnas, our home base at Terra Nostra, and meanering around the island all magical. Each day brought delights beyond my imagination. Once on the mainland, Coimbra and the Old University and Library brought goose bumps. An amazing octupus lunch in the hills of Nazarene and the intimate Fado experience in Lisbon unique and wonderful.

Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on Oct 13, 2022

Thank you for this review and all the nice words in my regards. It was a pleasure to meet you and I'm very happy all went well and you enjoyed the trip!

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