Kimkim Trip Reviews

4.8
Based on 19,748 ratings
Read 19,748 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Kim Kim never fails
Mexico | Feb 24 - Mar 5, 2023

AnaElvia
AnaElvia S.
San Diego, CA | Reviewed on Mar 12, 2023
Kim Kim never fails Read more

Kim Kim never fails

Hotel Reviews
La Catrina de Alcalá

If you want to stay a few blocks away from Zocalo and the excitement of the city. This is a place to go. I did not like the fact that it’s in a pedestrian area so cars cannot come in and if you have suitcases and things like that, it makes it very difficult for the drivers to park the cars a block around and try to help you. I tend to like hotels that have patios and gardens. This one is an old Casona which does have an atrium, but does not have any green areas. Regardless, it is extremely clean comfortable very spacious and wonderful lighting in every room. I still would recommend it. I’m just picky about having green areas and feeling like I can be outdoors when I come to the hotel in the afternoons to take a break.

Authenticity & Character
This is an authentic Casona, wonderfully decorated with bright colors in the rooms and white walls with a beautiful contrast.. they’re breakfast or a huge, so be prepared for that. They are pretty Atlantic to the area as well. Even though they were short of personnel, you would’ve never been their breakfast or a huge, so be prepared for that. They are pretty Atlantic to the area as well. Even though they were short of personnel, you would’ve never been able to tell because they went beyond the 2 miles to take care of you.. again one thing I have to mention is that none of the hotels or places that I have been are easy to maneuver if you have a handicap
Location
Like I said, the location is great because you are in walking distance of all of the downtown areas. It is very safe and easy to walk around.
Staff
Everybody was helpful and kind
Cleanliness & Comfort
Immaculately clean
Guayaba Inn
San Cristóbal de las Casas, Chiapas

I chose Guayaba Inn as well. The surroundings are magnificent, beautifully decorated rooms are immaculately, clean and super comfortable. They do have TV and a bar. One of my favorites.

Authenticity & Character
Gorgeous, decorations and colors of walls. Walkways little hidden corners trees everywhere just truly a place that one should have time to enjoy while staying there. The patio, are lovely and the attention to detail it’s right on
Location
It’s located a little bit away from downtown but you can still walk the streets. It’s very safe.
Staff
No, English is spoken but everybody’s very kind and a service minded
Cleanliness & Comfort
Wonderfully clean, organized and extremely comfortable. It has its own unique elegance about it. My room was lovely and I didn’t really want to leave.
Piedra de Agua Hotel Boutique Palenque
Palenque

An exquisite place to be. Right in the middle of the jungle. They only serve breakfast, which is kind of a downside because everything else is not a walking distance. But the place is wonderfully decorated super comfortable and just very unique.. I will definitely go back to it.

Authenticity & Character
Beautiful settings and perfect decoration for the type of hotel that it is. Very unique.
Location
I chose this hotel because of the set up and the location which is the middle of the jungle or at least it makes you feel like you’re in the middle of the jungle. It is very well decorated extremely comfortable and very clean. They offer massage services and things like that which I don’t usually Use myself, but they are available. They do not speak English at the front, which makes it difficult for some of the tours that are seeking to have the massages. I was the only gas that that time the hotel since it’s low season. The Jacuzzi obviously was not kept at temperature neither the pool which was a little bit disheartening. But all in all it’s a place of 100% relaxation. There is no telephone no TV . Loved it.
Staff
Again, I’m not a person that relies a lot on staff, but whoever I was in contact with was very kind and very service oriented
Cleanliness & Comfort
Immaculately clean
Viva Villahermosa
Villahermosa

The hotel is one of the oldest hotels in the area. Very well located because you can walk to a beautiful park in the back and also to La Venta. The pool area is wonderful but the food for breakfast café is not up to par. The rooms are old and terrible lighting in the bathrooms. They are working with some of the rooms but basically they are not doing a good remodel they’re just painting. It’s as clean as it can be, but I was not impressed by anything. My room unfortunately was in the back and there was some kind of event the first night that kept going till three in the morning. The band was playing people screaming and yelling, so that was a bad night in itself. Would I go back to it , maybe but it wouldn’t be my first choice. I chose this hotel. It has nothing to do with Kim Kim. I don’t think their advertisement is truly honest.

Authenticity & Character
They basically need to remodel everything. It’s one of the oldest hotels which is understandable, but the maintenance is not as great as it should be. It could really be a wonderful place.
Location
Very centrally located with a beautiful park in the back that you can walk along and be very safe. It’s right along the lake so the views are fantastic. I was there on Sunday so it’s very nice to see all the families and groupings of people having a good time, relaxing and enjoying its beauty. It is also very close to la Venta so you can really just walk over.
Staff
I basically use the BILL boy ones and the waiters two days. Everybody was kind and helpful.
Cleanliness & Comfort
The place was actually clean, but if they were to remodel, it would look so much better. The bed was very comfortable. TV was working. They had a safety deposit box which is nice to have everywhere. The lighting was horrific. Basically there was hardly any light in the sink area and it could not be improved because they had built over the light fixtures and you couldn’t remove it to replace a lightbulb
Local specialist: Leslie Pérez
Photo taken by AnaElvia S
Photo taken by AnaElvia S
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Read all Mexico reviews

An unforgettable holiday
Vietnam | Feb 19 - Mar 11, 2023

John
John P.
United Kingdom | Reviewed on Mar 12, 2023
Ashley was wonderfully responsive and helpful throughout, from the planning stage to the last day of the holiday. She would respond to messages and questions quickly and helpfully and would send us reminders of meeting times and the names of our drivers for each new destination. The organisation was flawless and seamless. At each destination in a complex itinerary we would be met with guides who were impressively knowledgeable as well as friendly and helpful. I guess Johnny stood out as... Read more

Ashley was wonderfully responsive and helpful throughout, from the planning stage to the last day of the holiday. She would respond to messages and questions quickly and helpfully and would send us reminders of meeting times and the names of our drivers for each new destination. The organisation was flawless and seamless. At each destination in a complex itinerary we would be met with guides who were impressively knowledgeable as well as friendly and helpful. I guess Johnny stood out as exceptional; he showed us the Cu Chi tunnels, Ho Chi Minh City and the Mekong Delta. He fleshed out our understanding of the Vietnam war (locally known as the ‘American war’) with many human stories of how individuals lived through it. Also, he was such good company! Funny, warm hearted and erudite. But actually every guide was great. Even Ms Huong who only spent a few hours with us, picking us up from the airport on the last day, took the trouble to find out our plans and gave us much useful advice about where to do the shopping we planned. It was actually a privilege to get to know these guides as their stories really gave us an insight into the life and culture of Vietnam and Cambodia.

Hotel Reviews
Hotel Somadevi Angkor Resort & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palm Garden Resort Hoi An
Authenticity & Character
Location
On the beech
Staff
Cleanliness & Comfort
Adora Art Hotel

Very well located in Zone one of Ho Chi Minh City. But actually a bit tired in some respects. The rooftop bar and pool (small) were nice, but the ‘gym’ was one running machine and one bike. It felt like a three star hotel.

Authenticity & Character
Location
Very close to the central market.
Staff
Very inflexible. Not able to offer even half an hour extension on check out. We’ve never experienced this before. Apart from the door staff not particularly warm or welcoming.
Cleanliness & Comfort
Victoria Can Tho Resort

This was very comfortable. Lovely pool, lovely environment. We wish we could have stayed longer.

Authenticity & Character
Staff
Cleanliness & Comfort
Indochine Palace

This felt so spacious and luxurious. Everything was perfect. This was actually my favourite hotel of the trip.

Authenticity & Character
It captured something of the French Indochine feeling of Vietnam.
Location
Near the the citadel.
Staff
Cleanliness & Comfort
Salinda Resort Phu Quoc Island

This was very nice. It was on the beech. There was never a problem about enough chairs, the Vietnamese food in particular was really good and the staff were attentive and friendly.

Authenticity & Character
It was lovely, the Vietnamese food was amazing, but it could have been in Thailand. Did it need a Pizza and Indian restaurant?
Location
On the beech, lovely palms, well kept and clean.
Staff
So warm and friendly. They couldn’t do enough for you.
Cleanliness & Comfort
Activity Reviews
Visiting the Floating Villages on Tonle Sap Lake
Visiting the Floating Villages on Tonle Sap Lake
Siem Reap

This was really fun and interesting. The floating schools and villages and a way of life built around a lake that floods the surrounding country for miles every year. The crocodiles were also fun to see. Who knew that they do not have a tongue and that the inside of their mouth is bright yellow?

Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class With Local In Hoi An
Private Cooking Class With Local In Hoi An
Hoi An

This was really good fun and I came away with at least one delicious dish that I could do in Wales.

Quality of Experience
The mango salad!
Food
Guides, Drivers and Staff
Transport
Discover Angkor Thom, Preah Khan & Ta Prohm Temples
Discover Angkor Thom, Preah Khan & Ta Prohm Temples
Siem Reap

I think we scheduled too many temples in this trip. It was a long and hot day.

Guides, Drivers and Staff
Always helpful and courteous.
Banteay Srei - Angkor Wat - Apsara Dance Show
Banteay Srei - Angkor Wat - Apsara Dance Show
Siem Reap

Angkor wat is astonishing. The dance show was a bit so so, bothe for quality of food and music. The hotel we stayed at did it better.

Guides, Drivers and Staff
Transport
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue

This was fun. The guide gave a a great insight into the imperial way of life before the arrival of the French. The summer residence (and burial place) of one of the emperors was very beautiful. all the stories about the imperial dynasty (kindly provided by our entertaining and knowledgeable guide) weee fascinating.

Quality of Experience
Food
Guides, Drivers and Staff
Ms Thao was well informed and organised and relaxed and pleasant company.
Transport
Very courteous and attentive driver. Also very safe.
Ho Chi Minh City Half-Day Tour
Ho Chi Minh City Half-Day Tour
Ho Chi Minh City

Really nice introduction to the city, covering the main sites. Well managed by the guide.

Quality of Experience
Food
Lunch was really good. Hoa Tuc restaurant is in what used to be an opium factory. The food was outstanding. We went back later when we came back to Saigon.
Guides, Drivers and Staff
The guide was so well informed. He also managed the tour very well so we saw a lot but were not tired by the end.
Transport
Visit Chansar village & Wat Thmey (Killing Field)
Visit Chansar village & Wat Thmey (Killing Field)
Siem Reap

The exhibition at Wat Thmey is relatively small but still devastating in its impact. Visiting the village was just lovely. They gave us the best lunch, cooked by someone who was also the village hairdresser. Seeing the village and understanding something about their way of life was very memorable. The welcome was so warm.

Quality of Experience
Food
The lunch was served and cooked in a shelter in the forest surrounding the village. It was without a doubt the best food we had in Cambodia. The wile experience was really charming.
Guides, Drivers and Staff
Transport
Discover the Mekong Delta (Ben Tre and Can Tho)
Discover the Mekong Delta (Ben Tre and Can Tho)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

Anyone who has an interest in the Vietnam war really needs to see these tunnels. It is really worthwhile to have a well informed guide for this visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Saigon By Night - Vintage Vespa Street Food Tour
Saigon By Night - Vintage Vespa Street Food Tour
Ho Chi Minh City

This was really great. The two young men who were our drivers spoke good English, were very safe as drivers, and took us to some very interesting places. I would definitely recommend this. The Vespas were actual Vespas and were authentic from the sixties.

Quality of Experience
This was a real close up of Ho Chi Minh City, seeing many aspects you would not normally see. Really colourful. We saw the flower market and saw how people lived in that part of town. It also included a visit to an old Viet Kong weapons store and hide out in the heart of the city.
Food
Visiting various street market food venues. Making up our own soup! Being shown how to make a proper serving of Vietnamese coffee.
Guides, Drivers and Staff
Lam was very knowledgeable about Vietnam history. Also friendly and fun to be with.
Transport
Old Vespas! The real deal.
Local specialist: Ashley Nguyen
Photo taken by John P
Photo taken by John P
Photo taken by John P
Photo taken by John P
Photo taken by John P
Photo taken by John P
Photo taken by John P
Photo taken by John P
Photo taken by John P
Photo taken by John P
Photo taken by John P
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 13, 2023

Dear John,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you and Jenny are happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Trust me, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great guest.
Best wishes!
Ashley

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A country of many jewels
Colombia | Feb 15 - Feb 28, 2023

Carine
Carine D.
Belgium | Reviewed on Mar 12, 2023
Our tailor-made trip to Colombia was prepared in detail together with Michael Gold (Chaska Tours). The trip itself went very smoothly. During the trip, Michael was always ready to take questions and responded very quickly.
Our journey started in Begotá, a large and quite busy city that takes some getting used to, but it is a vibrant city where you can stay for days with its beautiful museums and architecture. A day trip to Chingaza National Park (hiking) with its beautiful nature was also... Read more

Our tailor-made trip to Colombia was prepared in detail together with Michael Gold (Chaska Tours). The trip itself went very smoothly. During the trip, Michael was always ready to take questions and responded very quickly.
Our journey started in Begotá, a large and quite busy city that takes some getting used to, but it is a vibrant city where you can stay for days with its beautiful museums and architecture. A day trip to Chingaza National Park (hiking) with its beautiful nature was also more than worth it. With a night bus we went to Neiva where the Tatacoa desert pleasantly surprised us (be sure to do both the red and the gray part!). We can also highly recommend the archaeological site of San Agustin and Puracé National Park. Salento (region of coffee and coffee plantations), Peñol and Guatapé (make sure Sandy of Guatapé Tours is your local guide) should also not be missing from the list. Finally, Medellín (and certainly Communa 13) should not be missed on a trip to Colombia (stay in El Poblado, not in the center of the city).

Hotel Reviews
Hotel Casa Deco
Bogotá

Very nice and clean rooms, extremely friendly and helpful staff and excellent location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Campana Hotel Boutique
Medellín

OK hotel, friendly staff. Close to restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Toilet did not work and could not be fixed the evening of the breakdown. Other room was offered, but only the day after.
Hotel Casa de las dos Palmas

Very nice and clean rooms, super friendly staff and very close to the city of Salento without being right in all the noise.

Authenticity & Character
Location
Staff
Super friendly staff
Cleanliness & Comfort
Could be a bit noisy at times during the night. Not so much because of the enormous traffic, but because of the poor isolation
Hotel Puerta de San Antonio
Cali, Valle del Cauca

The hotel could do better in terms of friendliness. Also the breakfast was average and the room itself looked a bit worn out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Plazuela
Popayan

The location of the hotel is very good (in town) and the breakfast is good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca El Maco
San Agustin

Quiet location with very nice "lodges" and a beautiful garden. Also the restaurant is a pleasant place to be and delicious meals are served. Also breakfast was very good.

Authenticity & Character
Our lodge was a nice place to be. Shower outside, nice plants in the bathroom.
Location
Quiet and close to town.
Staff
All staff were ready to help and all of them tried to do their best to speak English
Cleanliness & Comfort
Top!
TATACOA STAR ECOHOTEL
Villavieja, Huila

Basic hotel, but it has what you need.

Authenticity & Character
The colourful style of the hotel and the breakfast room
Location
Close to Tatacoa desert, but nothing else in the neighbourhood.
Staff
No single word of English was understood
Cleanliness & Comfort
No hot water during the day.
Hotel De La Opera
Bogotá

Very nice hotel in a traffic-free street right at the centre of La Candelaria, just 1 street away from Plaza Bolivar.

Authenticity & Character
Authentic style, colourful, courtyard
Location
Right in the centre
Staff
Very friendly staff
Cleanliness & Comfort
Very clean, great breakfast
Activity Reviews
Tour Peñol & Guatapé
Tour Peñol & Guatapé
Medellín

Excellent tour.

Quality of Experience
Guides, Drivers and Staff
Sandy was truly excellent.
Transport
City Tour Medellín
City Tour Medellín
Medellín

Medellín is an amazing and vibrant city that we loved very much, especially the visit to the legendary Comuna 13. Do also take the metro when you are in Medellín.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Cocora Valley, Coffee Farm & Salento
Visit Cocora Valley, Coffee Farm & Salento
Salento

Amazing nature and landscapes, including the 60 metre wax palms.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit of Silvia and the Guambiano-Misak community
Visit of Silvia and the Guambiano-Misak community
Silvia

Nice experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike the Puracé National Park
Hike the Puracé National Park
Puracé
Quality of Experience
Guides, Drivers and Staff
Transport
Archaeological Mountain-Bike Tour
Archaeological Mountain-Bike Tour
San Agustín

Very challenging bike tour because of the enormous steep slopes of the mountains. But it was certainly worth the effort!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Tatacoa Desert
Visit to Tatacoa Desert
Colombia

Amazing nature!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Hike in Chingaza National Park
Day Hike in Chingaza National Park
Bogotá

We enjoyed the hike, the amazing views, the rich nature and the lagoon.

Quality of Experience
Guides, Drivers and Staff
Transport
Bogotá Walking Tour
Bogotá Walking Tour
Bogotá

We very much enjoyed Museo del Oro and Museo Botero. Good guide (Elisabeth).

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Photo taken by Carine D
Photo taken by Carine D
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Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 13, 2023

Dear Carine and Frank,

it is very nice to hear from you. It was a pleasure to accompany you through Colombia. It was also a great joy to meet you in person in San Agustín and to talk with you in person. Thank you for your comments about the hotels and tours you did!

Best regards from San Agustín,
Michael and the Chaska Tours Team

P.S. Thanks also for all the great pictures! I'm glad to see that you had a lot of fun and were able to discover the diverse natural areas.

Responsive, professional travel planning for southeast Asia
Thailand | Feb 17 - Mar 5, 2023

Willliam
Willliam F.
United Kingdom | Reviewed on Mar 12, 2023
Seldom have my wife and I experienced such a well-organized trip as we did on our 18-day journey to Cambodia and Thailand. Our local travel specialist, Lacey Ngo, was tireless in proposing options of things to see and do and places to eat and sleep. She promptly responded to our many questions, regardless of time of the day or day of the week. She professionally accommodated our many requests to add and delete items on the itinerary. We were very impressed by the knowledge and helpfulness of... Read more

Seldom have my wife and I experienced such a well-organized trip as we did on our 18-day journey to Cambodia and Thailand. Our local travel specialist, Lacey Ngo, was tireless in proposing options of things to see and do and places to eat and sleep. She promptly responded to our many questions, regardless of time of the day or day of the week. She professionally accommodated our many requests to add and delete items on the itinerary. We were very impressed by the knowledge and helpfulness of our guides, generally pleased with our hotels and amazed by the variety of experiences Lacey recommended for our enjoyment. We would most definitely recommend her as a local travel specialist to anyone traveling to southeast Asia.

Activity Review
Siem Reap Countryside by Jeep
Siem Reap Countryside by Jeep
Siem Reap

This tour was a highlight of our recent trip to Cambodia. We were very pleased with our driver and with our guide, Hong. They showed us a variety of places - a local produce and fish market, a family farm, a rice wine distillery, an oyster mushroom farm, a buddhist temple, a lotus pond. Hong was a very personable, outgoing guide. Her English was excellent. She shared her experiences growing up in a fisherman's family with a mother who spent all day selling the fish at the local market. She thoughtfully answered our many questions. She and the driver made detours and spontaneous stops to help us to better understand this part of Cambodia's countryside. We concluded the tour with a sunset picnic surrounded by rice fields. Magic.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Photo taken by Willliam F
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Mar 14, 2023

Hi William,
It was my great pleasure to accompany you and your wife in this trip. Can't thank you enough for your valueable feedback and motivation.
Hope you see you soon in Vietnam!
Warmest regards,
Lacey

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Great guiding—helped make unforgettable hikes and adventures
Ecuador | Feb 12 - Mar 2, 2023

Matthew
Matthew F.
Madison, WI | Reviewed on Mar 12, 2023
I am impressed at the flexibility and ease of planning we had with Alvaro. He was more than willing to change our itinerary to meet our priorities, preferences, and last-minute changes. He also helped to structure the trip with personal time, one-on-one tours, and group activities, as well as with enough active, rest, and free time. I also appreciated Alvaro’s honesty throughout the planning process, including retroactively seeing how truthful he was in suggesting swapping certain aspects... Read more

I am impressed at the flexibility and ease of planning we had with Alvaro. He was more than willing to change our itinerary to meet our priorities, preferences, and last-minute changes. He also helped to structure the trip with personal time, one-on-one tours, and group activities, as well as with enough active, rest, and free time.

I also appreciated Alvaro’s honesty throughout the planning process, including retroactively seeing how truthful he was in suggesting swapping certain aspects of our original, preconceived trip ideas.

Alvaro was also proactive and quick to respond, usually checking in with us throughout the planning process and the trip itself to keep us in-the-know.

Alvaro also seemed to have connected us with a brilliant mountain guide, Hugo, who is a wealth of knowledge and always made us feel comfortable on the mountainsides. This was invaluable.

Overall a great experience, a great part of the world, and great guides and people.

Hotel Review
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Very friendly atmosphere!

Authenticity & Character
Location
Perfect for a rest day, though constrained if we’d wanted to walk somewhere to visit.
Staff
Cleanliness & Comfort
Activity Review
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Quito

Enjoyed the day’s more historical lessons/sites regarding Ecuador’s history than other aspects (e.g. visiting the Intiñan Site Museum seemed more worthwhile than the Mitad Del Mundo site).

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 13, 2023

Hello Matt!

You had such an amazing journey throughout the Middle of the World, the Andes & The Enchanted Galapagos Islands. I truly wish you took with you a little bit of our multi diverse country in your heart.

Warm hugs from your local friend!
Alvaro

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Madrid is well worth a visit
Spain | Mar 1 - Mar 5, 2023

Colleen
Colleen N.
Tucson, AZ | Reviewed on Mar 12, 2023
We had a wonderful time in Madrid. Irene was very efficient in organizing every detail and responded quickly to every question I had. Madrid is a beautiful city and easy to navigate. We also made a day trip to Toledo, which was an interesting historic city with a stunning cathedral but is also very touristy with lots of souvenir shops. Read more

We had a wonderful time in Madrid. Irene was very efficient in organizing every detail and responded quickly to every question I had. Madrid is a beautiful city and easy to navigate. We also made a day trip to Toledo, which was an interesting historic city with a stunning cathedral but is also very touristy with lots of souvenir shops.

Hotel Review
Hotel One Shot Luchana 22
Madrid

The hotel was in an excellent location right next to a metro stop. It is a beautiful historic building but the room was small and very plain. I expected a little more character. The restaurant downstairs served an excellent breakfast and we also stopped several times for a glass of wine.

Authenticity & Character
The building was beautiful and historic but the room was small and plain. We had just a small open space around our bed for our luggage. The bathroom by comparison was quite roomy and the shower was excellent. I would have been willing to pay a bit more for a larger room.
Location
Staff
Cleanliness & Comfort
Very clean but too small. By the time we reached Madrid we had been traveling nearly 3 weeks and would have liked to spread out a bit.
Activity Reviews
Spanish Cooking Master Class in Madrid
Spanish Cooking Master Class in Madrid
Madrid

One of our most fun activities in Spain!

Quality of Experience
Guides, Drivers and Staff
Walking tour in the World Heritage city of Toledo
Walking tour in the World Heritage city of Toledo
Spain

Beautiful city and worth a visit but be prepared for lots of other tourists and souvenir shops everywhere you turn. Our guide was a wonderful Spanish lady who had lots of information to share but her English was heavily accented and we had to listen very closely to understand her, which got very wearing after 3 hrs.

Quality of Experience
Y
Guides, Drivers and Staff
Transport
The train was excellent. We took a cab from the station to the location where we met our driver
Especial Dinner and Flamenco show
Especial Dinner and Flamenco show
Madrid

The food was very mediocre. I noticed that only two other Americans came for dinner; everyone else came just for the performance. The dancing was interesting and energetic but a very modern, extemporaneous style and we missed some of the more traditional, flamboyant aspects of the dance.

Quality of Experience
Guides, Drivers and Staff
Transport
We wasted time taking a cab. It would have been much easier to get there by Metro but the address was unfamiliar. It would have been helpful if our itinerary had indicated the Metro stop closest to the venue
Tapas tour
Tapas tour
Madrid

My favorite experience. Our guide was friendly, spoke very good English without a heavy accent, and was very knowledgeable. We had a great time trying Spanish wines and tapas

Quality of Experience
Food
Guides, Drivers and Staff
Eco TukTuk
Eco TukTuk
Madrid

Very informative and a good way to start our visit.

Local specialist: Irene Carravilla
Irene
Irene Carravilla
Local specialist in Basque Country | Replied on Mar 13, 2023

Thank you very much for your kind comments, we were very happy to hear about your excellent experience in our country and we were delighted to be your local hosts. It is the way we have to work in our local operator specialized in responsible tourism, GenuineSpain. We try to take care of all the details and give a personalized service and always improve, so your comments help us to provide a better and better service.
Thank you very much and see you soon!
Irene
GenuineSpain
www.genuinespain.es

Read all Spain reviews

The trip was well organized and our guide Yas...
Morocco | Feb 25 - Mar 5, 2023

leigh
leigh b.
Pittsburgh, PA | Reviewed on Mar 12, 2023
The trip was well organized and our guide Yassine is awesome!!!! He always had good energy and was very accommodating . We got to see the real morocco and had insight into the culture. The trip was amazing and we will definitely use Kim Kim Torres again for our next vacation Read more

The trip was well organized and our guide Yassine is awesome!!!! He always had good energy and was very accommodating . We got to see the real morocco and had insight into the culture. The trip was amazing and we will definitely use Kim Kim Torres again for our next vacation

Hotel Reviews
Riad al Rimal
Marrakech

Although Marrakesh is a very bustling city this hotel is very difficult to find. location was good if you could find it. Bad sewer smell in our room which was difficult .the staff was nice and very helpful carrying are massive luggage

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sewer smell
Chez Ichou
Dades Gorge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merzouga Dunes Camps
Merzouga

Great glam ping! Staff was awesome

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès

The best one

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Hicham
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel des Oudaias
Rabat

Great location ! Room a little sketchy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom shower
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Fun town Square. Very active and invigorating. If you get a chance to get outside the Square and go tour around the five star hotels to see a more sophisticated Marrakesh

Quality of Experience
Guides, Drivers and Staff
Transport
Dades Valley to Marrakech via Ait Ben Haddou
Dades Valley to Marrakech via Ait Ben Haddou
Morocco

L loved the cliffs and the Kasbah and the hike to the top.

Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

Long ride but worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} via Volubilis and Meknes
{{start_location}} to {{end_location}} via Volubilis and Meknes
Morocco

We loved the Roman ruins! Our tour guide was incredibly knowledgeable and awesome. And we love the monkeys along the way. Although I worried about them being overfed

Quality of Experience
Guides, Drivers and Staff
Transport
Orientation Walk & Free Afternoon in Chefchaouen
Orientation Walk & Free Afternoon in Chefchaouen
Chefchaouen

My favorite Blues City

Quality of Experience
Guides, Drivers and Staff
Transport
Rabat to Chefchaouen
Rabat to Chefchaouen
Morocco

Great walk to the mosque at the top of the hill

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour of Rabat
Afternoon Guided Tour of Rabat
Rabat

We had the best pastries at the Kasbah

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive in Casablanca & Transfer to Rabat
Arrive in Casablanca & Transfer to Rabat
Morocco

Good introduction to morocco

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
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Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on May 17, 2023

Hi Leigh,

Thank you so much for the wonderful review and the great pictures! We are so glad that you had an amazing time in Morocco and enjoyed your time with Yassine. Thanks, too, for your feedback regarding the riad in Marrakech. We have discussed your issue with the riad manager there and we will monitor to make sure that was a one-off.

Thanks again for the wonderful review and for trusting us with your trip! Take care and keep in touch!
Sharon, Yassine, and the rest of the Morocco Immersion family

Read all Morocco reviews

Everything was perfect. All I had hoped for ...
Chile | Feb 17 - Mar 5, 2023

M
Melinda O.
Denver, CO | Reviewed on Mar 12, 2023
Everything was perfect. All I had hoped for and exceeded my expectations. One of the best trips I've ever taken. Read more

Everything was perfect. All I had hoped for and exceeded my expectations. One of the best trips I've ever taken.

Hotel Reviews
Casa Silva Boutique Hotel
San Fernando

Such a special place. Peaceful, beautiful, great food and wine, I only wish we could have stayed longer.

Authenticity & Character
The hotel is the previous home of the family Silva and is cozy and peaceful.
Location
Staff
Above and beyond to arrange whatever we needed.
Cleanliness & Comfort
Hotel Boutique Acontraluz
Valparaíso
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Glebinias
Chacras de Coria
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Weskar Lodge
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Le Reve
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cabo De Hornos
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Valparaíso & Wine Tour
Valparaíso & Wine Tour
Santiago
Quality of Experience
Guides, Drivers and Staff
A bit chatty, and could have been not so long in Valparaiso. But, very good.
Transport
Private Dinner Experience
Private Dinner Experience
Santiago

A truly unique experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mendoza Wine Tour
Mendoza Wine Tour
Mendoza

One of the best things we've ever done. The food and wine were beyond compare. The small group of people were interesting and fun. The scenery was breathtaking. The memory of the day we will never forget.

Quality of Experience
Guides, Drivers and Staff
Transport
Mendoza Vineyard Tour & Tasting
Mendoza Vineyard Tour & Tasting
Mendoza

Wow. Amazing. It was a private tour, and we could have never seen or tasted the food and wine that we experienced that day.

Quality of Experience
Guides, Drivers and Staff
Transport
Trekking and Condor Watching
Trekking and Condor Watching
Puerto Natales

This was a private tour, on private property, which is probably why we were able to see the condors near their nests on the wall of the rocks. There was not another soul that we saw that day other than my husband and I and our guide. A unique experience, and the guide was able to adjust the level of trekking to our abilities, as we are 67 and 72 yrs old, and are in good shape, but not up for anything too strenuous. Just the hike and scenery were worth the trip, the condors were icing on the cake.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Tour of Torres del Paine National Park
Full-Day Tour of Torres del Paine National Park
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Mar 13, 2023

Dear Melinda,
It fills my heart to know that this trip we planned together - and that covered two different countries - exceeded your expectations. I thank you for trusting us with all the arrangements and hope you will keep lifelong memories from it.
All the best,
Lorena

Read all Chile reviews

Quaint countrysides, endless Guinness, and Irish hospitality
Ireland | Mar 3 - Mar 10, 2023

Madison
Madison K.
North Charleston, SC | Reviewed on Mar 12, 2023
We had an amazing trip in Ireland. Austin Rock is very kind & knowledgable and took us on a tour of Dublin on our first day. He did great with picking places to stay and visit based on our desire to see as much of Ireland and its beautiful landscapes we could in a span on 7 days. Quaint countrysides, endless Guinness, and Irish hospitality. Memories for a lifetime! Read more

We had an amazing trip in Ireland. Austin Rock is very kind & knowledgable and took us on a tour of Dublin on our first day. He did great with picking places to stay and visit based on our desire to see as much of Ireland and its beautiful landscapes we could in a span on 7 days. Quaint countrysides, endless Guinness, and Irish hospitality. Memories for a lifetime!

Hotel Reviews
Monks Inn & Famous Restaurant

The best place we stayed by far. Has a lot of character and charm.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Harbour Hotel
Galway
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Randles Hotel Killarney
Co. Kerry
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Old Bank Townhouse Kinsale
Kinsale

Great hotel. Their Irish breakfast was the best we had!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cassidy's Hotel City Centre
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Dublin Walking Tour, Trinity Book of Kells & Christchurch Cathedral
Dublin Walking Tour, Trinity Book of Kells & Christchurch Cathedral
Dublin

Austin was a great tour guide of Ireland. Great start to the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Austin Rock
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Austin
Austin Rock
Local specialist in Dublin | Replied on Mar 15, 2023

Thank you so much Madison, I enjoyed the walk around Dublin and it pleases me so much you had a wonderful time. The pictures are a terrific memory and you have a great eye for taking a picture. The images are a perfect advertisement for just having a great time. Maybe sometime in the future we will meet again.

Read all Ireland reviews

Brasil.
Brazil | Feb 8 - Feb 21, 2023

Priscilla
Priscilla R.
the Netherlands | Reviewed on Mar 12, 2023

Brasil was very well organized and also the connection with our combined trip to colombia was good communicated with their office in Colombia. They gave solid feedback on idead which were not possible with reason. They orginazed all the highlights from brazil and made the last minute impossible tours, possible. We really got a great stay in brazil and felt safe everywhere. Such a beautiful country.

Local specialist: Chadya Ricardo
C
Chadya Ricardo
Local specialist in São Paulo | Replied on Mar 14, 2023

Hi Priscilla,

Thank you for your feedback and for taking the time to write a review. I am very glad to hear that you had a great trip. It was a pleasure to have you and Nena here in Brazil, and we hope to welcome you again to discover new destinations :)

Best,
Chadya

Read all Brazil reviews

Great holiday.
Colombia | Feb 21 - Mar 6, 2023

Priscilla
Priscilla R.
the Netherlands | Reviewed on Mar 12, 2023

Everything was taken care of and if you wanted last minuted chances, this was possible too. Kimkim organized it all very well in cooperation with you and were flexible. They really want you to have a great experience and holiday!

Local specialist: Felipe Rico
Felipe
Felipe Rico
Local specialist in Bogota | Replied on Mar 12, 2023

Hi Priscilla, Thank you so much for taking the time to write this review and it was a pleasure meeting you and Nena. Thank you for making us a part of your trip to Colombia and sending you my very Best Wishes!

Felipe

Colombia experience
Colombia | Feb 14 - Feb 28, 2023

J
jeffrey C.
Seattle, WA | Reviewed on Mar 12, 2023
David was very responsive and helpful. There were some minor glitches, but David did his best to do service recovery and make things right. Francisco in Villa de Leyva was incredibly knowledgeable in multiple fields.
Daniel in Medellin was very engaging and went out of his way to help us. The driver in Medellin (we never got her name) was also lovely and lively.
Guillermo in park Tryona was also terrific. Read more

David was very responsive and helpful. There were some minor glitches, but David did his best to do service recovery and make things right.

Francisco in Villa de Leyva was incredibly knowledgeable in multiple fields.
Daniel in Medellin was very engaging and went out of his way to help us. The driver in Medellin (we never got her name) was also lovely and lively.
Guillermo in park Tryona was also terrific.

Hotel Reviews
Villa Maria Tayrona, a Kali Hotels
Los Naranjos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Canabal Hotel Boutique
Cartagena de Indias

Problems with hot water but staff was accommodating as best they could

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel y Spa Getsemani
Villa de Leyva
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta Ladera
Medellin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
BH La Quinta
Bogotá
Authenticity & Character
Location
I’m
Staff
Cleanliness & Comfort
GHL Capital
Bogotá
Authenticity & Character
Location
Airport hotel
Staff
Cleanliness & Comfort
Activity Reviews
Boquilla Mangrove Tour
Boquilla Mangrove Tour
Cartagena

Could have skipped entire day

Quality of Experience
Guides, Drivers and Staff
Transport
Santa Fé de Antioquia – Hidden Colonial Treasure
Santa Fé de Antioquia – Hidden Colonial Treasure
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Minca: Coffee, mountains and waterfalls in the Sierra Nevada de Santa Marta
Visit to Minca: Coffee, mountains and waterfalls in the Sierra Nevada de Santa Marta
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Medellín Transformation Tour
Medellín Transformation Tour
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Tour to Ráquira pottery town & La Candelaria Monastery
Tour to Ráquira pottery town & La Candelaria Monastery
Villa de Leyva

Never made trip due to time

Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip: Silletera Culture in Santa Elena & La Piedra de Guatapé
Daytrip: Silletera Culture in Santa Elena & La Piedra de Guatapé
Medellín

Great experience with the flower grower

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking Tour of Villa de Leyva
Walking Tour of Villa de Leyva
Villa de Leyva
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Salt Cathedral at Zipaquira
Visit the Salt Cathedral at Zipaquira
Colombia
Quality of Experience
I’m
Guides, Drivers and Staff
Transport
Fruits of Colombia Food Tour
Fruits of Colombia Food Tour
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: David Roa Martín
David
David Roa Martín
Local specialist in San Agustín | Replied on Mar 13, 2023

Hi Jeffrey,

Thank you very much for your feedback, for this and all the feedback you sent us during your trip. It has been really valuable for me and our team and we have taken note of all your observations for future journeys.

It was a pleasure for me to assist you from our first call to the last message we exchanged upon your arrival home. I am glad to read that Diane and you in general enjoyed your trip and we hope that Colombia holds a memorable place among all the trips you have made to other countries.

It was very nice to meet you :) See you next time!

The connection that KimKim provided with a l...
Argentina | Feb 24 - Mar 3, 2023

David
David K.
Bend, OR | Reviewed on Mar 11, 2023
The connection that KimKim provided with a local travel service was crucial to the success of our trip to Northern Argentina. Natalia was very knowledgeable and extremely responsive. The hotels she recommended were top notch. Most important, she helped us lay out a daily itinerary that worked perfectly. And the Kimkim app they provided was awesome. Muchisimas Gracias por todo. Read more

The connection that KimKim provided with a local travel service was crucial to the success of our trip to Northern Argentina. Natalia was very knowledgeable and extremely responsive. The hotels she recommended were top notch. Most important, she helped us lay out a daily itinerary that worked perfectly. And the Kimkim app they provided was awesome. Muchisimas Gracias por todo.

Hotel Reviews
Hotel El Manantial del Silencio
Purmamarca

Rooms are comfortable, but not fancy. There was a bit of road noise on our side of the hotel. Food was outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grace Cafayate
Cafayate

Lovely quiet setting. This is an expensive spot but well worth is for us at the end of our month in Argentina. Good location for visiting surrounding wineries. There were some things missing in the rooms that you would expect in a luxury hotel (coffee maker, body lotion) Food was excellent and the staff super helpful.

Location
Staff
Cleanliness & Comfort
Activity Review
Tour of the City - Discovering Salta's Hidden Treasures
Tour of the City - Discovering Salta's Hidden Treasures
Salta
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Mar 13, 2023

Hola David,
Thank you so much for your kind words 😊
We are very happy to read that your trip went great and that the process of working together in designing the itinerary was to your expectations as well.
Looking forward to welcoming you again in Argentina any time soon!
All the best,
Natalia

Read all Argentina reviews

Japan
Japan | Feb 23 - Mar 4, 2023

K
Ken D.
The Colony, TX | Reviewed on Mar 11, 2023
We just returned from Japan. Had a great time. Working with Malissa was good but it would often takes multiple days for her to get back to us. We wish she was able to have given us more information on the non organized days. For example she recommended going to the Imperial Palace but it is closed the day she indicated. The hotels she helped pick turned out great. The detailed travel worksheets were very helpful and the experiences were great.
We really enjoyed our guide Pedro. We... Read more

We just returned from Japan. Had a great time. Working with Malissa was good but it would often takes multiple days for her to get back to us. We wish she was able to have given us more information on the non organized days. For example she recommended going to the Imperial Palace but it is closed the day she indicated. The hotels she helped pick turned out great. The detailed travel worksheets were very helpful and the experiences were great.
We really enjoyed our guide Pedro. We were lucky to have him. He even helped us on days he was not with us. He was great about answering all of our questions.
We would use Kim Kim and Malissa again.

Local specialist: Malissa Esquivias
Read all Japan reviews

Karenina organized a great 10 day tour around...
Spain | Mar 1 - Mar 10, 2023

les
les c.
Canada | Reviewed on Mar 11, 2023
Karenina organized a great 10 day tour around SW Spain. Of all the places I enjoyed Granada the most. Probably because the guide Marta put in the extra effort for the Tapas tour and the trip to the White Villages in the mountains. Read more

Karenina organized a great 10 day tour around SW Spain. Of all the places I enjoyed Granada the most. Probably because the guide Marta put in the extra effort for the Tapas tour and the trip to the White Villages in the mountains.

Activity Review
The Caminito del Rey Experience with Private Driver
The Caminito del Rey Experience with Private Driver
Spain

It was the first time my driver had been to the Camino Del Ray, so it took a little time to find the entrance. The entrance was not obvious; but the driver was determined asking several of the local guides, and personally walked with me to ensure I got to the right place.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Mar 23, 2023

Thank you very much for taking the time to write this review! I am so happy to hear you had a great time during your trip. I will pass on your kind words to Marta! I look forward to working with you again in the future!
Warmest regards,
Karenina

Read all Spain reviews

From the moment Faisal, our driver, picked us...
Morocco | Mar 4 - Mar 11, 2023

Naomi
Naomi S.
Pittsburgh, PA | Reviewed on Mar 11, 2023
From the moment Faisal, our driver, picked us up from the airport, we were always in capable hands. He took care of us and made us feel like family.
Every step of the way, Original Travels company took care of us and ensured we had an amazing experience. Said was always attentive and accessible. We communicated through What’s App with no problems.
I found KimKim from a NY Times review that rated the company very highly. They were not wrong.
The Riyadh’s that we stayed in were lovely.... Read more

From the moment Faisal, our driver, picked us up from the airport, we were always in capable hands. He took care of us and made us feel like family.
Every step of the way, Original Travels company took care of us and ensured we had an amazing experience. Said was always attentive and accessible. We communicated through What’s App with no problems.
I found KimKim from a NY Times review that rated the company very highly. They were not wrong.
The Riyadh’s that we stayed in were lovely. Highlights were luxury camping in the Sahara, Ait Ben Habdou, Essaouira and a Hammam. Our guide, Hanna, in Marakech was amazing. We learned so much.
Do not hesitate to book your travel to Morocco with KimKim and Original Travels. You will have a wonderful time.
Thank you to everyone who made this a memorable experience.
Naomi and Jason

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 12, 2023
Hi Naomi, It's great to hear that you had such a wonderful experience with Original Travels during your travels in Morocco. It's always important to have a reliable and capable driver, and it sounds like Faisal took excellent care of you. It's also good to know that Said was always accessible and attentive throughout your trip. It's always exciting to discover new places and experiences, and it sounds like you had some amazing highlights during your travels, including luxury camping in the... Read more

Hi Naomi,

It's great to hear that you had such a wonderful experience with Original Travels during your travels in Morocco. It's always important to have a reliable and capable driver, and it sounds like Faisal took excellent care of you. It's also good to know that Said was always accessible and attentive throughout your trip.

It's always exciting to discover new places and experiences, and it sounds like you had some amazing highlights during your travels, including luxury camping in the Sahara, exploring Ait Ben Habdou and Essaouira, and experiencing a Hammam. It's great to hear that your guide, Hanna, was knowledgeable and helped you learn so much about Marrakech.

Thank you for sharing your positive feedback and recommendation. I'm sure it will be helpful for others who are considering traveling to Morocco with KimKim and Original Travels.

Best Wishes,
Abdel

Read all Morocco reviews

A 'must go back soon' experience! Bali rocks!
Indonesia | Feb 21 - Mar 3, 2023

Paul
Paul F.
Canada | Reviewed on Mar 11, 2023
A 'must go back soon' experience! From the moment we sent the initial enquiry to KimKim, through to the final drop off at the departure airport, we knew we had made the right decision!
Theresa (and rest of team in Bali when she was on vacation) made us feel 'at home', relaxed and confident we would enjoy the trip.
Our driver/guide Padma was amazing; we got to know him very well. Polite, safe driver and respectful of our privacy if we just wanted to wander by... Read more

A 'must go back soon' experience! From the moment we sent the initial enquiry to KimKim, through to the final drop off at the departure airport, we knew we had made the right decision!
Theresa (and rest of team in Bali when she was on vacation) made us feel 'at home', relaxed and confident we would enjoy the trip.
Our driver/guide Padma was amazing; we got to know him very well. Polite, safe driver and respectful of our privacy if we just wanted to wander by ourselves
Highlights...many...but highly recommend the Morning Sunrise Trek (awesome guide from #ikakomangfrombali (on IG)); jungle trek to the eco-cafe, where you can grind and roast your own coffee beans in front of spectacular waterfall!; the Monkey Forest is a must...yes it may be a little touristy, but you have to go. Amazing creatures!; Bali cooking class was exceptional...we had private class (Vegan) and was superb host. Not just the cooking but history and culture of Balinese family and house (#ubadubudbali); and then the rice fields...so many to see and you get to walk around (short or long walk) one of the most spectacular in the country; temples! do not be surprised with how many temples there are...we spent quality time at probably 4 or 5 and each had a different history...make sure you have someone like Padma to make sense of it all!
Plenty of other things to see...even the beaches in Santur are nice; peaceful and great for kids/families...we didn't go to the other side to see the surfers!
So, all in all best experience we can remember AND the Balinese are just so sincerely friendly

Activity Review
Climb Mount Batur at Sunrise
Climb Mount Batur at Sunrise
Indonesia

Excellent...our tour guide was amazing. She was attentive, gauged our ability to hike and adjusted pace accordingly! #ikakomangfrombali

Quality of Experience
Local specialist: Theresa Unterluggauer
Read all Indonesia reviews

Exceptional planning, outstanding Guide!
Morocco | Feb 14 - Feb 24, 2023

Hina
Hina Z.
Livermore, CA | Reviewed on Mar 10, 2023
I just got back from one of the best and most memorable trips I have been fortunate enough to experience! I was told Morocco needed to be done in depth, not just a couple of the big cities, and upon searching I found that a driver/guide and vehicle were essential. I contacted Under the Moroccon Sun using Kim Kim (amongst several other companies), and received a comprehensive response from Majid and Hassan very promptly. We worked together to create an itinerary, but after speaking to Hassan... Read more

I just got back from one of the best and most memorable trips I have been fortunate enough to experience! I was told Morocco needed to be done in depth, not just a couple of the big cities, and upon searching I found that a driver/guide and vehicle were essential. I contacted Under the Moroccon Sun using Kim Kim (amongst several other companies), and received a comprehensive response from Majid and Hassan very promptly. We worked together to create an itinerary, but after speaking to Hassan on the phone a few times I realized I should let him make suggestions, as he mentioned places and things I wasn't even aware of. The booking process was smooth, prices at par with what others were offering, but the customer service was exceptional!

We were picked up by our driver/guide Mohammad at the airport and we started off on our tour of Morocco.

This trip would not be half as good if it hadn't been for Mohammad. From the moment he picked us up till when we checked in for our flight back, Mohammad made sure every single aspect of our trip went smoothly, and that we were satisfied and happy on every step. Some excellent points below:

• Neat and clean car. Cleaned regularly, filled up regularly
• Eccellent driver! Followed road rules, made accommodations for weather and driving conditions
• stopped frequently and as needed for bathroom breaks/picture opportunities
• kept in touch with our accommodations to ensure a smooth arrival and exit process
• made excellent suggestions for lunch/dinner/coffee and made several accommodations for special needs
• figured out our quirks and acted accordingly
• helped us find bargains, took us to local and reasonable places
• educated us on Moroccon culture and history throughout the day, and pointed out places of interest we would have missed completely

Overall, this trip would not be possible without Hassan and Majid and their organizational skills. But it would be only half as good, if we had not lucked out with Mohammad.

Morocco is a BEAUTIFUL country. With so much diversity in topography and culture, one really needs to tour it in its entirety to fully comprehend and appreciate it.

We were lucky enough to do so, I feel like we didn't miss a single place of interest. And got to know the country and people thoroughly.
We started off with bigger cities, stayed in everything from a mountain casbah to a desert tent, ate everything from berber pizza to tagines...I couldn't have asked for more.

The Riads Hassan picked and booked for us were outstanding. Each location was different, each riad was unique, but every single one added to the trip experience.

Mohammad helped with luggage, check in, check out...basically facilitated us every step of the way.

I would HIGHLY recommend Under the Moroccon Sun, please tall to Hasan and Majid for planning purposes and please request Mohammad as your guide :)

I can go into great depth about the entire experience, but I feel like each experience is unique, and Hassan knows how to tailor these itineraries.

However I just want to say that a great guide and driver can make or break your trip, and Mohammad really was one of the best, most reliable, friendly, and responsible guides we had the good fortune of meeting.

I would like to thank Under the Moroccon Sun for creating for us a memorable, comfortable and exceptional trip, and thank Mohammad for the exceptional care he took of us every step of the way.

I would book again with them in a heartbeat!

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Mar 11, 2023
Hi Hina, We are so glad to hear that you had a wonderful time during your trip with undermorocansun! We are also happy to hear that your driver/guide Mohamed was a fantastic and enjoyable companion. It's wonderful to know that the Moroccan landscape, culture, and people left such an amazing impression on you. It is our top priority to ensure that our clients feel comfortable throughout their trip, so we are happy to hear that the hotels we selected met your expectations. We also strive to... Read more

Hi Hina,

We are so glad to hear that you had a wonderful time during your trip with undermorocansun! We are also happy to hear that your driver/guide Mohamed was a fantastic and enjoyable companion. It's wonderful to know that the Moroccan landscape, culture, and people left such an amazing impression on you.

It is our top priority to ensure that our clients feel comfortable throughout their trip, so we are happy to hear that the hotels we selected met your expectations. We also strive to provide an educational and respectful experience for our clients, while also making it enjoyable and fun.

We truly appreciate your kind words and would be honored to have the opportunity to help you plan another unforgettable trip in the future.
Thank you for choosing undermoroccansun as your travel partner in The Kingdom of Morocco!

We look forward to helping you plan another amazing trip in the future. Thank you for such an amazing review!

Best

Majid, Hassan & Mohamed

Read all Morocco reviews

Exceptional service ! Thank you!
India | Feb 20 - Mar 2, 2023

Z
Zhenya S.
Bulgaria | Reviewed on Mar 10, 2023
Let's start from the beginning :) I use KimKim for a while and had no doubt that I will use it again for India and Nepal trip.
Then I found Bespoke India Holidays and Jay :)
I can describe in a few words the service - fast , trustworthy, safe, exceeded my expectations as an agent.
The holiday was organised for may parents-in-low. They travel a lot and have high expectations.
Their opinion after the trip is:
- amazing planning
- exceptional guides. Especially in Nepal.
- great... Read more

Let's start from the beginning :)

I use KimKim for a while and had no doubt that I will use it again for India and Nepal trip.
Then I found Bespoke India Holidays and Jay :)
I can describe in a few words the service - fast , trustworthy, safe, exceeded my expectations as an agent.
The holiday was organised for may parents-in-low. They travel a lot and have high expectations.
Their opinion after the trip is:
- amazing planning
- exceptional guides. Especially in Nepal.
- great hotels
- great service
- secure / safe and worth every second of the trip

Thank you, Jay for you help and support :)

Warm Regards,
Zhenya

Activity Reviews
Tour of Akshardham and Lotus Temples
Tour of Akshardham and Lotus Temples
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Agra – Jaipur (via Fatehpur Sikri)- (240 km- 5 to 6 hours by car)
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Old Agra City Tour
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Agra Sightseeing
Agra Sightseeing
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Kathmandu Sightseeing - Patan, Swayambhunath, Kathmandu Durbar Square
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Kathmandu Sightseeing - Pashupatinath, Boudhanath, Bhaktapur Durbar Square
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Kathmandu
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New Delhi – Kathmandu (Flight departs at 12:25 and arrives at 14:25)
India
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Full Day Sightseeing Tour of Delhi
Full Day Sightseeing Tour of Delhi
New Delhi
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Free time in New Delhi
Free time in New Delhi
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Local specialist: Jay Kajaria
Read all India reviews

Everything was fabulous. 10 days in mexico.
Mexico | Feb 27 - Mar 3, 2023

Wendy
Wendy A.
Australia | Reviewed on Mar 10, 2023
Everything was fabulous. 10 days in mexico. Isabelle did the pre trip planning and it was such a simple process to end up with a perfect trip for us.
Interesting options with local guides you could not organize yourself.
Lizbeth for our support while traveling was amazing. I did not realize this was also included.. such a high level of support helped when a snorkeling trip was cancelled due to weather . Refund was processed straight away with no drama.
And one evening a city walking guide... Read more

Everything was fabulous. 10 days in mexico. Isabelle did the pre trip planning and it was such a simple process to end up with a perfect trip for us.
Interesting options with local guides you could not organize yourself.
Lizbeth for our support while traveling was amazing. I did not realize this was also included.. such a high level of support helped when a snorkeling trip was cancelled due to weather . Refund was processed straight away with no drama.
And one evening a city walking guide didn't arrive.. Lizbeth sorted it out and booked us in for an even better experience the next evening.

I will be traveling with KimKim again. Cannot recommend more highly.

Hotel Review
Casa Don Diego
Tulum
Local specialist: Isabelle Bauer
Isabelle
Isabelle Bauer
Local specialist in Tulum | Replied on Mar 10, 2023

Dear Wendy,

Thank you very much for your review - it is well appreciated by all of our team!

For me, it was a pleasure to plan your trip and I am so happy that you enjoyed your time in Mexico.

My colleague Lizbeth does a great job - thank you for your kind words :)

I wish you all the best and would love to welcome you back in Mexico!

Isa and Rutopía team

Read all Mexico reviews

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