Kimkim Trip Reviews

Wow what an amazing trip. From the moment a thought was planned Camellia planned our trip and communicated every small detail perfectly, from a small idea of ours a 17 day trip through Vietnam and Cambodia was formed. Our entire trip was professionally organised down to the finest detail. Every guide and driver arrived well before the schedule time, all guides spoke great English and were extremely knowledgable. Thanks for a wonderful trip. Most highly recommended.
Pam, Dean, Ben & Georgia

Aline and Bastion planned an amazing trip to France for me, my son and daugher-in-law, 3grandchildren ages 10, 8 and 4 and my daughter. We visited Paris, Normandy, Aix and Marseilles, traveling by train. Everything was planned out and went as smooth as silk - no unexpected surprises, even with 3 children! The places that we stayed in each location were perfect for our family, all of our train travel was arranged, and the tour guides that were arranged for us for Normandy, the Louvre and Versailles were great with the children, as well as the adults. Restaurant recommendations were great and took into consideration that we were traveling with children. Bastion was in touch with us almost everyday checking to see that everything was going smoothly and he answered each question promptly, I highly recommend both Aline and Bastion for France and will definitely use them again for future travels!

Hotel Review

« Travel to the Old Time » - Notre Dame - 3BDR/ AC

Paris

This was a great place, with plenty of room for our group of 4 adults and 3 children - ages 10, 8 and 4. It was very clean and had all we needed in a galley style kitchen. Also it was quite beautiful with the many stone walls. We felt very secure and it is in a great location with restaurants, grocery, pharmacy and markets all very close. Would definitley stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

American D-Day Experience - Full Day Private Tour

Bayeux

Jonathan was a wonderful tour guide for our family trip. He was great with the adults as well as the children, making our trip to Normandy and Mont St Michel both interesting and fun for everyone. He selected great places for us to eat and was very knowlegeable about the history of both places He presented the information in a way to was wat interesting to young and old.

Quality of Experience

Guides, Drivers and Staff

Transport

Treasure Hunt at the Louvre (Private/3Hours)

Paris

Thank you Aline and Bastion for lining up Alexandra of Family Focus while we were visiting Paris! Our tour of the Louvre and Versailles with Alexandra of Family Focus Tours was one of the highlights of our recent trip to France. My grandchildren (10, 8 and 4) immediately felt right at home with her. She expertly manuevered us through the crowds to the front of display and presented the most interesting historical information. We all learned so much. Also she added so many extra touches to entertain the children ( work and coloring books, treasure hunt, etc) - they were completely engaged throughout both tours. And there were extras for the adults also, as we all peformed a dance in the ballroom at Versailles, despite the crowds! I highly recommend her!

Quality of Experience

Guides, Drivers and Staff

Mathia was very responsive to all emails and inquiries, and empathetic to a sudden pet illness that prevented my husband from going on the trip. He was very flexible in what he would schedule/book and what we could book on our own. All walking tours were excellent with Stig in Oslo and John in Bergen. Tor in Balestrand for the fjord boat tour is not to be missed. All very friendly and engaging guides. Will definitely use Kimkim in the future!

Marina planned a great 10 day trip to Portugal. The hotels where we stayed and the activities she booked were great. The trip exceeded our expectations. Communication with Marina and our local contacts was easy. I felt like she understood what we were most interested in seeing and took into consideration the pace we wanted to travel. I would recommend using KimKim for your future travel!

Hotel Reviews

NH Collection Lisboa Liberdade

Lisbon

Right in the heart of the city. Great pool area. Rooms are a good size. Great breakfast buffet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Vine House—Quinta São Luiz

Tabuaço

Beautiful!! The views couldn’t have been better.

Authenticity & Character

Location

Prettiest view from the deck of our hotel room

Staff

Cleanliness & Comfort

Meliá Lisboa Aeroporto

Lisbon

Authenticity & Character

Location

Great place to spend the night before an early flight. Can walk to the airport but the hotel also provides a shuttle

Staff

Cleanliness & Comfort

Just needs some updating. Pool area was very nice

Activity Reviews

Get to Know Lisbon with a Local

Lisbon

Quality of Experience

Guides, Drivers and Staff

Workshop: Painting Traditional Ceramic Tile

Lisbon

Quality of Experience

Sintra Heritage Hike: Hidden Secrets

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Cellar Guided Visit with Lunch

Douro Valley

Quality of Experience

Food

Guides, Drivers and Staff

River Boat Experience in Douro Valley

Douro Valley

Quality of Experience

Guides, Drivers and Staff

Transport

Self Drive {{start_location}} to {{end_location}} via Aveiro

Portugal

Quality of Experience

Transport

Private Porto Cooking Class

Porto

This activity was canceled but our local kimkim Representative let us know right before we started walking to the cooking class. The chef took us to dinner instead to a Michelin chef’s newly opened cafe. We spent the evening with him and spoke with the chef as well. The meal was delicious and the company was just as good!

Get to know Porto by E-bike

Porto

Quality of Experience

Guides, Drivers and Staff

Hiking & Cultural Excursion in Peneda-Gerês National Park

Porto

Great hikes. Beautiful waterfalls. Loved our guide Nuno. Great local lunch at a nice restaurant at the park.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ana did a great job of creating a trip for us that fit our needs. We went through several iterations to get it right and it was worth it. Komodo Island and the snorkeling in that area were world class. The Bali beaches are probably best for younger groups (20 somethings), but our guide, Eka, quickly figured out an alternative, the GWK statue, which was fantastic. The best part was that we were the only clients; we weren't part of some larger group that had to complete a pre-programmed itinerary. The flexibility made a huge difference. I strongly recommend Ana and our driver Eka for your Indonesian trip.

Everyone was very accommodating. We didn’t have to worry about anything. Best vacation we have had. Thank you so much !

Hotel Reviews

Petinos Beach Hotel

Mykonos Cyclades Islands

Everyone was amazing!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Katikies Chromata Santorini - The Leading Hotels of the World

Santorini

The staff were amazing!!! Best vacation we have ever had. Thank you for your hospitality. It was impeccable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Sunset Caldera Catamaran Cruise

Santorini

The ride was fun and but scary very different terrain from the normal. You should be on good shape to do it.

Quality of Experience

Guides, Drivers and Staff

Transport

We have again had a great experience working with KimKim. Sebastian was very responsive to adapting his plan to match our needs and interests. The Olive Farm tour was absolutely terrific, and we also thoroughly enjoyed the Albi Food Tour. Nastia does an outstanding job of making it fun and interesting. The car rental experience was smooth, and the we loved both of the hotels that Sebastian booked for us.

Hotel Reviews

Grand Plaza Hotel

Andorra la Vella

This is a lovely 5 star hotel. The staff was terrific. The breakfast was lovely and delicious. The room was comfortable and very well appointed. I highly recommend this hotel and wish I could have stayed longer.

Authenticity & Character

Really cool art in the hotel!

Location

We were within 20 minutes walk of everything we wanted to see and do. Great location.

Staff

Kind, helpful, responsive -- they made us feel comfortable and welcome.

Cleanliness & Comfort

Everything was perfect!

Hotel Alchimy

ALBI

Our room was large, gorgeous, and comfortable. I never wanted to leave! It is such a treat for the eye as well as comfortable and luxurious. I had the best meal of metric in their dining room. Exquisite! We would return to this hotel in a heartbeat.

Authenticity & Character

So beautifully decorated, so cool, a fantastic experience!

Location

In the old part of the city and walkable within 5-10 minutes of all the sights.

Staff

Everyone was kind and friendly.

Cleanliness & Comfort

It was beautifully maintained.

Activity Reviews

Guided visit of an olive grove and mill estate with olive oil tasting

Albi

We liked everything about this experience -- our guide was informative and friendly. We learned about the farm, about growing olives, we walked the fields. It was so neat. Then we had a tasting of olive oils and olive products. The owner came to meet us and gave us an extra gift. We were treated so well. What a delightful experience!

Quality of Experience

We learned so much, got to spend time in the beautiful outdoors, tasted delicious products, and met lovely people.

Guides, Drivers and Staff

Our guide was able to answer all our questions and taught us so much. She was fantastic.

Albi Food Tour

Albi

This was so much fun! We got a walking tour of Albi along with three food stops. The first was a fabulous patisserie where the baker puts mystery ingredients inside of pastries and you get to guess what they are. We got three different delicious pastries there, plus a drink, all while sitting with a lovely view of the river and the old town. After walking by the cathedral and visiting the cloister, we stopped at a confectioner's shop and got to have delicious macarons. Our final stop was so cool - a rooftop restaurant (the highest in Albi) with a view of the city to enjoy while having a glass of wine or cocktail and sharing an enormous charcuterie board with three cheeses, pate, many meats, peppers, pickles, and lovely crusty bread. It was a lovely capstone to a terrace experience.

Quality of Experience

Amazing food at special places we wouldn't have found on our own.

Guides, Drivers and Staff

Nastia is a 5-star guide!!

Aleksandra was great to work with. She is super responsive to all questions and emails. She works hard to solve any problems that may occur during the trip. She took the burden of planning the trip off my shoulders and gave us a great experience.

Liz Neal was our specialist for this trip and she did an amazing job, especially given the relatively little time she had to make so many arrangements. I believe we started communication around the second week of March for a trip that would start middle of June. And though she was focused on the Australia part of our trip she also helped us in getting to Singapore from Perth, and then from Singapore home four days later. During the arrangements we spoke live a couple of times and had lots of chats back and forth through the KimKim communication portal, which was very handy. And Liz was incredibly responsive and adaptive to a couple of unexpected changes we had to make to our itinerary.

I am blessed to have a wonderful daughter who loves to travel. Our flights to Australia and from Singapore were long, but seemed to go by fast because I knew she was really appreciating all that we were doing together. And Liz has kids too, so I appreciated her consideration of an adult and youth traveling together. There are so many highlights from our trip it's hard to know where to begin. I had been to Sydney before for business, so I sort of knew my way around, but like the entire trip, having transportation to and from the airport to our hotels was incredibly convenient.

And when we arrived at the hotel, Liz had sent us a packet containing a convenient little booklet of our whole itinerary, along with information guides of the different places we were going. I used these a lot, so that was a nice bonus. Of course, Liz had already provided digital versions of our flight and trip itineraries but it was still nice to have a convenient little booklet I could carry with me and refer to a lot.

Liz booked us on the Sydney Harbor Bridge Climb at sunset, which was stunning. Our guide, Meg, was enthusiastic and very considerate of all the members in our team. This was definitely a highlight of our trip. We got awesome pictures, and we had plenty of time that day and the next to walk around and even take a ferry to Manly. We were then picked up and taken to the airport for our flight to Cairns. By the way, all of the drivers were very personable, and gave us advice on other things to do during our stays.

For the snorkeling of the Great Barrier Reef out of Cairns, we had an incredible time, and really appreciated how close our hotel was to the marina and the nice restaurants. We snorkeled at three locations, the guides were awesome, and my daughter was beating me into the water each time.  We felt very comfortable with our surroundings and even swam off in different directions. We have both SCUBA dived as well and really didn't think there was much of an advantage to diving in such a relatively shallow are. The food on board was wonderful and we had incredible weather. In fact, we had great weather the whole trip. I really think visiting Australia, especially the northern part, in the winter, is the best way to go. The water at the Reef was warm.

After Cairns, we flew to Darwin. Oh, by the way, it was very thoughtful that a credit for food and drink was arranged for our domestic flights in Australia. It was nice to have a sandwich and drink during those flights. Darwin was another great place for us to visit and our day trip to Kakadu and Litchfield were incredible. At Kakadu, seeing the rock paintings, doing the Yellow River boat tour (so many crocodiles!) and then we took a flying tour of the whole park, which was an extra option, but incredibly worth it. The wetlands, rock formations and even the uranium mine, were all very interesting to see from the air, much of which you couldn't access by land.

The next day's Litchfield experience was a smaller tour, involving a lot of swimming at springs and waterfalls. Our group got to know one another very well and everyone was especially impressed with my daughter's songwriting and performing experience. We must of played her songs from YouTube several times! And this reminds me that during our whole trip my daughter was included in everything and made to feel very welcome. That's wonderful for the father of a teenager to see.

So eachj days of our trip involved vastly different activities, and going on to Broome was no exception. SO far in our trip we had one night in Sydney, two in Cairns, three in Darwin, and then two nights in Broome. Our first evening involved a sunset cruise that included wonderful appetizers and a swim behind the boat in a large net. This was wonderful, the water perfect. The next day we were up really early to fly out to the Horizontal Falls in a seaplane. This is a must-do! We had an incredible time. After our water landing, we taxied over to a pontoon hotel where we swam next to sharks, and a wonderful breakfast and then went in boats to see the Falls up close. After that we flew back but went a little bit different way so we could see some other interesting coastal features. Then that evening, we did a one-hour sunset camel ride. I recommend Red Sunset Camels. They are the best!

Finally, we flew to Perth for two nights and did the Hop On Hop Off bus tour around the city. We hadn't made any plans for our visit but knew that the bus was a great way to see the city and useful as a taxi service for getting around. We ended up touring the Bell Tower (you get to ring the bells!) and the Perth Mint, where you get to see an actual liquid gold pour. After that we walked all the way around King's Park, which was beautiful, much of it along the water. Our hotel was a convenient walk to the marina where we could start our tour.

After Perth, we left for Singapore, which was recommended by Liz as a better way to go, rather than trying to visit Singapore before Australia, especially with flying into Sydney. So, this was a fantastic trip for us, creating memories we will always treasure. If I return to Australia again, or perhaps New Zealand, I will want to use Liz Neal and KimKim for all my travel arrangements. They know what they're doing!

Thank you.

- M Zumwalt

My wife and I were recommended to Kimkim by friends of ours who had used your services a few times. Chris, our agent, was very easy to work with. He laid out an entire itinerary for our trip to Greece based our on desires. It was the best vacation we have ever taken. The hotels we stayed in were perfect in terms of location and amenities.

Rashi was our contact for our trip. The trip went quite smoothly except on parts where she suggested we take buses. They didn't alway run as she indicated and in a few towns it was really hard to find the bus station. The road book should have included a map to the bus stations. Our accommodations were wonderful and the baggage transfer was flawless.
The roadbook was confusing at times when trying to follow the alternative routes. The GPS was excellent.

Activity Review

Walking day : Champex - Bovine/Fenêtre d’Arpette - Trient

Champex

Quality of Experience

Guides, Drivers and Staff

Transport

The trip to Italy was amazing. It was stress free knowing all the logistics had already been put into place by KimKim. Chiara was terrific to work with and very dedicated to ensure all details were put in place. The transportation services used made it easy to travel between the multiple cities stress free. The hotels selected were in prime
areas in the center of town, were clean and offered everything we needed. We loved every tour we selected and the guides were all very knowledgable, friendly and made sure we were safe at all times.

We will definitely be using KimKim for our next adventure!! Thank you for everything!!

Hotel Reviews

Hotel Punta Molino

Ischia

Beautiful resort! Friendly staff, clean rooms and first class staff. We loved the breakfast buffet with ocean views!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Rosa dei Venti

Positano

Beautiful hotel rooms, located in a prime area of Positano.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Balestri

Florence

Great location and friendly staff!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lunetta Hotel & Spa Roma

Rome

Great hotel in the center of town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Downhill To Florence Bike Tour

Italy

Amazing bike tour in the countryside. We loved our guide and the route he selected. We stopped at a lovely Boutique Olive Oil farm for a tour and tasting. The host was knowledgeable and friendly treating us like family.

Quality of Experience

Food

Guides, Drivers and Staff

Friendly, knowledgeable, considerate

Transport

Private Walking tour Path of Gods

Italy

Beautiful hike along the Amalfi Coastline.

Quality of Experience

Guides, Drivers and Staff

Very knowledgeable, friendly and ensured our safety.

Transport

Full Day Tour Amalfi Coast with Lunch

Positano

The full day tour along the Amalfi coast was stunning! The driver customized the tour to our wants and needs and was very knowledgeable about the area. We had a delicious lunch with beautiful ocean views. Best tour of the trip.

Quality of Experience

Food

Guides, Drivers and Staff

The driver Mossimo was friendly, knowledgeable and a great driver!!

Transport

All Rome in one day: Golf cart, Colosseum & Vatican Private guided tour

Rome

Great tour of the city, making it very easy to get around to see as much as we could in one day. Absolutely loved the tour guide. He was knowledgeable, funny and a great navigator around the busy summer traffic and crowds.

Quality of Experience

Guides, Drivers and Staff

Transport

Just got back from a 9 day trip to Italy planned by Tasos Mylonas and his local team. Tasos and his team (Demitris and Christos) put together a customized agenda that was executed without a hitch. We toured Rome and did an amazing cooking class where we met other lovely travelers. We got to see the preserved ruins of Pompeii. We had the most delightful day touring the Amalfie Coast by boat and we did a super fun walking food tour of Naples. Tasos and team provide a personal touch that helped us feel prepared and supported. Our accommodations were luxurious and unique. We loved that they planned days where we could do what we wanted to for half or whole days while providing us with ideas that we could decide to do on the fly/ on our own, based on our energy level and interest. We found an awesome beach club in Sorrento where we totally chilled and spent the day swimming in the sea and relaxing in the sun! We can’t wait to plan our next trip with Tasos!! Thank you to Tasos and his team. Katie Schmidt and family ❤️🇮🇹😎

Hotel Reviews

Casa Montani Hotel

Rome

Such an authentic experience. Felt like our own little apartment in Roma. Great location.

Authenticity & Character

Old building with modern and comfortable amenities

Location

Easy to walk to many attractions and places to eat.

Staff

Great communication.

Cleanliness & Comfort

Very comfortable beds and gorgeous art, bathrooms and the littles touches that made it feel special.

Hotel Villa di Sorrento

Sorrento

Attentive staff. Lovely breakfast included. Great view of the sea from our room.

Authenticity & Character

Special touches in the decor

Location

Great locations. Could walk to the beach area, shops and great restaurants easily.

Staff

Staff helped us figure the technology of the room and was quick to help us with small requests like ice for our room or great places to eat.

Cleanliness & Comfort

Palazzo Alabardieri Hotel Napoli

Naples

We felt fancy in this hotel. Superb location and attentive staff.

Authenticity & Character

Location

One of the most luxurious neighborhoods in the city.

Staff

We had to leave at 5am for the train station and they had a lovely boxed breakfast for us.

Cleanliness & Comfort

Activity Review

Private Rome Walking Tour

Rome

Our guide Franco was friendly and knowledgeable and was sensitive to the things we wanted to see and know more about. He found things of interest for our teenaged sons.

Quality of Experience

Guides, Drivers and Staff

Franco was kind and patient and made us feel comfortable to ask questions.

Transport

Wow, this trip was an absolute dream full of fun and adventure. I am so thankful for KimKim/Travel 12 for doing the hard work and allowing me to sit back and relax. Although some excursions were not as expected all were very enjoyable with knowledgeable guides and fantastic scenery. I started my trip in Athens and was thankful for Travel 12's placement of lodging right in the city center as I was a bit overwhelmed by the hustle and bustle of the city. I experienced a mythical and historical tour of the Acropolis and some other ancient remains and was able to sample the local fare. I have several food restrictions and Travel 12 was excellent at providing some recommendations throughout my trip. During my time in Athens I even met and had dinner and wine with my local specialist (shout out to wonderful IRENE LAPPA). After Athens I moved onto spectacular Naxos for some fun in the sand, waves, and mountain towns. It was amazing. Enough said. Crete was next on my list and I highly, highly, highly recommend visiting the Palace of Knossos, hiking the Samaria Gorge (if that is your jam) using the ELAFONISSOS TRAVEL company, kayaking from Stravos beach with CONTACT CRETE, and visiting Balos and Falassarna beaches using CHANIA AVENTURES. Travel 12 helped to establish my itinerary including lodging, transportation, and excursions based on my preferences. While in Greece they also provided me with a WhatsApp number to contact for assistance. This was very beneficial to me.

Thank you to Travel 12 and all of the guides I met while in Greece!

Activity Review

Samaria Gorge Guided Hiking (Group Tour)

Chania

This was such an amazing hike. The views alone made the next-day soreness well worth the effort. I am an experienced hiker so can certainly say that this trek is very doable, but you would be best served with the proper shoes and perhaps some experience and stamina due to the terrain and weather conditions (it gets hot out of the trees!). I took this trip with ELAFONISSOS TRAVEL and was so lucky I did as I experienced a sprain to my ankle two days prior and they were able to rent me a hiking stick for added stability over the loose and slippery rocks. The guide was knowledgeable about the conditions one would experience on the hike and there was no pressure to remain with the group, but pace the hike to your ability and comfort. Along the way there were rest stops and water to fill up if needed. At the end of the hike lay a beautiful beach for a dip to cool off and multiple restaurants to eat while waiting for the ferry to take you back.

Quality of Experience

Guides, Drivers and Staff

Transport

Our connection at the airport was great!
We felt the Fram day long, with many line ups, rushing crowd's and to many connections. The train going straight through from Oslo to Bergen would have been a better choice! Sort of redundant as we were cruising the coast of Norway

Hotel Review

Radisson Blu Scandinavia Hotel

Oslo

Staff

Cleanliness & Comfort

Activity Reviews

Luggage Transfer Service

Norway

Norway in a Nutshell Tour

Norway

Quality of Experience

Electric fjord cruise on the Oslofjord

Oslo

Quality of Experience

Guides, Drivers and Staff

Transport

I found kimkim by chance as I planned a trip to South Africa with my nephew. I am so glad I did — I cannot recommend kimkim enough and our local expert, Esther, was amazing. This was my first trip to Africa and though I have traveled widely in Europe and Asia, I needed a lens into South Africa and what was possible. The itinerary that Kagiso started and Esther perfected made for a the trip of a lifetime, and though that's a cliche, it's meant sincerely. Throughout the planning, the kimkim team was responsive and so helpful as we kept refining our itinerary. My nephew is going into the Air Force and we kept having to trim back on time to accommodate boot camp, and there was never any pushback. Just "here's how we can fix that." And though my hoped-for visit to Robben Island was canceled due to bad weather, Esther tried so hard to make that happen! On the trip, we got check-ins from Esther and our concierge Lucy and help each step of the way as things came up. And even after our trip ended, Esther indulged us by letting us send her photos while we were still over the moon about what we had just experienced. Specifically, I want to call out the itinerary which we could never have crafted on our own. Umkumbe Bush Lodge was a gem...small and perfect for us. And though I initially thought "Four days of safari! What!" that was the right amount of time. I would never have booked that correctly on my own or found Umkumbe. We started our trip in Cape Town and Esther wisely suggested we stay in Camps Bay...a perfect spot to launch our tours of the city. We then went to Umkumbe which was a safari oasis. And yes, we saw the famous Sabi Sands leopards. And Johannesburg was also magic. Esther sent us to the Mandela Foundation and the bike ride we took in Soweto was an unparalleled window into history. We are in awe of what we did and saw and that's truly a credit to kimkim and Esther.

We loved the trip! It was designed to be a fast paced trip to see as many archeological sites as possible and I do wish we had more down time but we were designing the trip around my daughter's specific interests. Mariliza was great and with only one exception we had wonderful experiences with everyone she set us up with. Had a difficult interaction with one staff member at The Editor Hotel on day 1 but it only highlighted how amazing everyone else was that we dealt with. We had several small changes in times on ferry rides and the like but Mariliza kept in contact with us and we had no issues.

We used KimKim for this trip after a fabulous experience in Japan last year. We appreciated the ability to rely on local expertise in the first instance given a language barrier and this time given safety concerns and the opportunity to learn about more family-friendly opportunities and excursions. This trip definitely met expectations in the first regard. 1) The places that Stephanie booked were safe, clean, conveniently located, and had excellent staff and breakfasts. It seems that there was a misunderstanding and we had a mismatch in our accommodations in one location. 2) Our local guides in Joberg and Cape Town were fantastic. Capey Tours was the company we interfaced with and Emmanuel's personalized tour of Soweto and Hennrick's quirky tours of Cape Town were accessible, informative, and fun. 3) Unfortunately, we did have trouble accessing necessary details as our itinerary never updated on "my trip" or "my itinerary" so we were messaged the most up to date itinerary via PDF in KimKim's messaging system which unfortunately didn't allow us to click for important information like domestic flight information or detailed descriptions of excursions which may have allowed us to better set expectations. Thankfully, Stephanie's team was able to share the flight information via Whatsapp in time to accommodate. 4) Some details of our trip changed right before we were set to travel to accommodate local closures (restaurants and sites that were closed Sunday and Monday had to be moved to different days). Of course we understand this though we were surprised that this wasn't anticipated sooner given we'd messaged back and forth about specific days and orders before that. Unfortunately, this meant that some of the things we'd requested on specific dates (like a birthday dinner for our daughter) were scrambled. This also meant that some days were super packed. We're happy that in one instance, Stephanie could accommodate this feedback quickly and move an 8 hr tour from our first day in country to the next day so we had time to settle and adjust to jetlag.

Amandine helped us plan a lovely 3 days in Switzerland!

Activity Review

Folklore evening show - Fondue & Swiss Music /advance booking and payment on site only

Lucerne

A very fun evening!

First time using Kim Kim and it was so easy. Helen and her team had quick replies and solutions to any questions that I may have had. we even last minute added another tour onto our itinerary and she messaged us back very quickly and made it happen. I will definitely be coming back and using Kim Kim for future explorations. Thank you Kim Kim for an amazing and memorable trip.

Hotel Reviews

Lagos Avenida Hotel

Lagos

This hotel was clean, professional, and very modern. It was in a great location close to everything. The restaurant is amazing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Meliá Lisboa Aeroporto

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Évora Olive Hotel

Evora

The rooms were massive compared to other rooms that we stayed in Portugal. Very walkable and close to the city center. Staff was very nice and it was clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Get to Know Lisbon with a Local

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Évora

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Boat Excursion Inside Benagil Caves

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbon Petiscos & Wine Tour

Lisbon

Quality of Experience

Food

Guides, Drivers and Staff

Transport