Kimkim Trip Reviews

4.8
Based on 15,785 ratings
Read 15,785 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Diogo did a great job planning our trip. We h...
Portugal | May 4 - May 13, 2023

Lynn
Lynn R.
San Diego, CA | Reviewed on May 22, 2023
Diogo did a great job planning our trip. We had a wonderful itinerary that took in city and country visits. Joao was an amazing tour guide in Lisbon. He was so knowledgeable about the places and history. He was patient and let us explore at our own pace. The sunset sailboat ride was a perfect evening. The restaurant with Dado music was such an unexpected experience that we all enjoyed. All of the hotels we stayed at were nice, clean and had fabulous breakfasts included. The wine tasting at... Read more

Diogo did a great job planning our trip. We had a wonderful itinerary that took in city and country visits. Joao was an amazing tour guide in Lisbon. He was so knowledgeable about the places and history. He was patient and let us explore at our own pace. The sunset sailboat ride was a perfect evening. The restaurant with Dado music was such an unexpected experience that we all enjoyed. All of the hotels we stayed at were nice, clean and had fabulous breakfasts included. The wine tasting at Seixt winery was a great choice. All of our reservations went off without any issues. Also, Diogo and Joao were always quick to respond to any questions or concerns. Kimkim was just great to work with and did an excellent job. I will definitely make future travel arrangements with Kimkim and have already recommended them to all my friends.

Local specialist: Tiago Filipe
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on May 22, 2023

Hi Lynn. Thank you for your words. It's was pleasure to plan your trip and it's even better to know you liked and that you enjoyed the entire trip. Hope this means you'll come back someday. All the best, Diogo

Kim Kim delivers on all fronts. Do not hesitate
Italy | May 7 - May 20, 2023

M
Mari M.
Pontiac, MI | Reviewed on May 22, 2023
Every detail was thought through. Our guides, driver, tours, and hotels were exactly what we hoped for. Every tour guide had a Ph.D. level understanding level of the art, history, and the people that made it. Our whole experience was astonishing and far beyond our expectations.
Valeria organized and knew exactly what we wanted and every aspect of our trip was seamless. This left us able to enjoy every minute of the beauty, food, and people of Italy. This was the family vacation I...
Read more

Every detail was thought through. Our guides, driver, tours, and hotels were exactly what we hoped for. Every tour guide had a Ph.D. level understanding level of the art, history, and the people that made it. Our whole experience was astonishing and far beyond our expectations.
Valeria organized and knew exactly what we wanted and every aspect of our trip was seamless. This left us able to enjoy every minute of the beauty, food, and people of Italy. This was the family vacation I hoped to achieve. My husband and adult children had unforgettable times together and time to explore on our own. Every hotel exceeded the next and the history and beauty of Rome, Perugia, Assisi, Spello, Florence, Lake Como, and Milan gave us memories to last a lifetime.
I interviewed several tour planners in the US, Valeria, from Kim Kim, who resides in Rome delivered with "local" knowledge and expertise I could not get in the U.S. Don't hesitate in hiring the Kim Kim experts. I am so grateful that I did.

Hotel Reviews
Hotel Della Conciliazione
Rome

The rooms are fine, but there was an unfortunate smell that the hotel tried to cover with air fresherners.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The
Hotel Sina Brufani
Perugia

A really great breakfast and an excellent location.

Authenticity & Character
Location
You could walk to anywhere from here.
Staff
so helpful and kind.
Cleanliness & Comfort
Grand Hotel Cavour
Florence

Great location.

Location
Staff
Cleanliness & Comfort
Albergo Terminus
Como

Great location!

Authenticity & Character
Cannot image staying anywhere else. Their terraced par/restaurant was an excellent to wind down with friends and family
Location
Your could walk to anywhere from here. The rooms were great!
Staff
Answered every request.
Cleanliness & Comfort
Super clean. The staff answered every request.
Star Hotel Rosa Grand
Milan

What a hotel! You will love the location. The best.

Authenticity & Character
Corporate hotel but in an excellent location.
Location
So close to the Doumo, castle and the best shopping.
Staff
Every request was met with a no problem.
Cleanliness & Comfort
The turn down service was really great.
Activity Reviews
 Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome

Julia was amazing. We learned so much. Her pace was perfect and she arranged for me to take the elevator in the Colosseum, that was a game changer for me because I have a damaged right knee. The weather was perfect! Julia was able to answer our endless questions without taking a beat.

Quality of Experience
Guides, Drivers and Staff
Transport
The driving in Rome is CRAZY our drivers were able to navigate it all. I can tell you this is quite feat.
Private golf cart tour
Private golf cart tour
Rome

Dario was unbelievable. We had a blast on our golf tour. These golf tours are a great way to see Rome!

Quality of Experience
The park that provide a spectacular view of the city
Guides, Drivers and Staff
Dario was great. I would recommend his services for this tour to anyone
Transport
Rome drivers are crazy, but the golf cart is a great way to go. You need to be an expert driver, that is for sure.
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome

Wow, learned so much. It was a great family experience. Ev/Ava was wonderful. We learned so much from her and she was warm and knowledgeable. She clearly loved her work and made us feel so welcome

Quality of Experience
learned so much.
Guides, Drivers and Staff
They were so good. Could expect more.
Transport
Private Pizza-making class
Private Pizza-making class
Rome

Tony was unbelievable! We love the experience. Tony was so generous and knowledgeable. All five of us loved it. We were fed so well and by the fruits of our labor with Tony. We ate a lot of pizza during our trip. I can honestly say we ate our best pizza here, in this class.

Quality of Experience
We were to walk through the oldest open-air market in Rome. It was outstanding.
Guides, Drivers and Staff
Our driver was on time time and even though we ran over for our next tour, he was ready to take us to our next destination.
Transport
Who cannot love a Mercedes?
Full day Private tour of Assisi and Spello with car and guide at disposal
Full day Private tour of Assisi and Spello with car and guide at disposal
Italy

We had an unexpectedly great tour here. We didn't know what to expect but Isabella made the entire time spectacular! She knew where to go and HOW to go. Avoiding crowds and difficult climbs. The views were wonderful and the blooming flowers were smelling wonderful.

Quality of Experience
Guides, Drivers and Staff
The warmth and generous treatment of us through sun and rain. You can't go wrong with the wonderful services of this group.
Transport
We always had late-model Mercedes that sat us comfortably
Private guided tour of the Uffizi and Accademia Galleries (4 hours)
Private guided tour of the Uffizi and Accademia Galleries (4 hours)
Florence

The crowds were crazy but Simona guided us through the crowds and the museum staff. We saw so many beautiful things and she was able to answer all our questions. I was particularly slow and stopping often to look at things that only interested me. My family despaired of my frequent stops but Simona was patient and able to answer all my questions.

Quality of Experience
Guides, Drivers and Staff
Small group Tour of Tuscany Oil & Wine Tasting with a personal sommelier
Small group Tour of Tuscany Oil & Wine Tasting with a personal sommelier
Florence

We had been traveling and touring in our small family group, this was our only group tour, a small group tour. Probably the only misstep we took. I thought we would all love wine tasting. We did not. The views were wonderful, but the wine, not so much.

Quality of Experience
Food
Everyone loved the food and the pairing with the wine.
Guides, Drivers and Staff
Transport
Private Boat Tour of Lake Como - Explore Bellagio
Private Boat Tour of Lake Como - Explore Bellagio
Italy

We started out the morning, it was cloudy and cold, but without rain. Our guide Laura helped us get comfortable on our boat and off we went. We saw George Clooney's house and every beautiful palace/home on the lake. We laughed and laughed and had a great time.

Quality of Experience
Food
There was no food included.
Guides, Drivers and Staff
Transport
Bernina Express and St Moritz full day tour from Milan
Bernina Express and St Moritz full day tour from Milan
Italy

It was raining and expected to be in the 30's F. so we canceled the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on May 22, 2023

Hi Mari,
I am so happy you loved so much your family trip.
This is the aim of my job... let the families experience their dream vacation!

Glad I could work with you,
please, don't hesitate to contact me again if you would like to come back to Italy!

Tamer did an excellent job planning and arran...
Galapagos Islands | May 4 - May 21, 2023

Laura
Laura T.
Redmond, OR | Reviewed on May 22, 2023
Tamer did an excellent job planning and arranging our trip. Our guide, Pablo was knowledgeable and personable. The crew onboard our boat were hardworking and attentive. We enjoyed all of the activities provided and we were amazed at all the wildlife we got to see.
However. If you have a chance to read our comment card that we left on our boat, you will see that we were very dissatisfied and disappointed with our boat because of all the roaches and the sewer smell in our cabin.
Read more

Tamer did an excellent job planning and arranging our trip. Our guide, Pablo was knowledgeable and personable. The crew onboard our boat were hardworking and attentive. We enjoyed all of the activities provided and we were amazed at all the wildlife we got to see.
However. If you have a chance to read our comment card that we left on our boat, you will see that we were very dissatisfied and disappointed with our boat because of all the roaches and the sewer smell in our cabin.

Hotel Reviews
Wyndham Quito Airport
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/Y Monserrat
Quito

Roach infested and smells of sewage

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Roaches and sewer smell.
JW Marriott Hotel Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kapari Natural Lodge & Spa
San Miguel de los Bancos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival to Baltra Airport - Transfer to Cruise Ship & Santa Cruz Highlands  (M/Y Monserrat 15D)
Arrival to Baltra Airport - Transfer to Cruise Ship & Santa Cruz Highlands (M/Y Monserrat 15D)
Galapagos Islands
Dragon Hill (Santa Cruz Island) - Chinese Hat (M/Y Monserrat 15D)
Dragon Hill (Santa Cruz Island) - Chinese Hat (M/Y Monserrat 15D)
Cruise Ship
El Barranco - Darwin Bay ( Genovesa Island) (M/Y Monserrat 15D)
El Barranco - Darwin Bay ( Genovesa Island) (M/Y Monserrat 15D)
Cruise Ship
Black Turtle Cove  - Flamingos and Relax in Bachas Beach (M/Y Monserrat 15D)
Black Turtle Cove - Flamingos and Relax in Bachas Beach (M/Y Monserrat 15D)
Cruise Ship
Tagus Cove - Urbina Bay (Isabela Island) (M/Y Monserrat 15D)
Tagus Cove - Urbina Bay (Isabela Island) (M/Y Monserrat 15D)
Cruise Ship
Espinoza Point (Fernandina Island) - Vicente Roca Point (Isabela Island) (M/Y Monserrat 15D)
Espinoza Point (Fernandina Island) - Vicente Roca Point (Isabela Island) (M/Y Monserrat 15D)
Galapagos Islands
Puerto Egas - Espumilla Beach - Buccaneer Cove (Santiago Island)  (M/Y Monserrat 15D)
Puerto Egas - Espumilla Beach - Buccaneer Cove (Santiago Island) (M/Y Monserrat 15D)
Cruise Ship
North Seymour Island - Highlands (M/Y Monserrat 15D)
North Seymour Island - Highlands (M/Y Monserrat 15D)
Cruise Ship
Rabida Island - Bartolomé Island (M/Y Monserrat 15D)
Rabida Island - Bartolomé Island (M/Y Monserrat 15D)
Cruise Ship
South Plazas Island - Santa Fe Island (M/Y Monserrat 15D)
South Plazas Island - Santa Fe Island (M/Y Monserrat 15D)
Cruise Ship
Punta Pitt - Cerro Brujo (San Cristobal Island) (M/Y Monserrat 15D)
Punta Pitt - Cerro Brujo (San Cristobal Island) (M/Y Monserrat 15D)
Galapagos Islands
Lobos Island - Tijeretas Hill & Interpretation Center (San Cristobal Island) (M/Y Monserrat 15D)
Lobos Island - Tijeretas Hill & Interpretation Center (San Cristobal Island) (M/Y Monserrat 15D)
Galapagos Islands
Gardner Bay -  Suarez Point (Española Island) (M/Y Monserrat 15D )
Gardner Bay - Suarez Point (Española Island) (M/Y Monserrat 15D )
Cruise Ship
Cormorant Point - Post Office Bay (Floreana Island) (M/Y Monserrat 15D)
Cormorant Point - Post Office Bay (Floreana Island) (M/Y Monserrat 15D)
Galapagos Islands
Charles Darwin Research Station (Santa Cruz) (M/Y Monserrat 15D)
Charles Darwin Research Station (Santa Cruz) (M/Y Monserrat 15D)
Cruise Ship
Explore Mindo Cloud Forest at Kapari Natural Lodge & Spa
Explore Mindo Cloud Forest at Kapari Natural Lodge & Spa
Galapagos Islands
Kapari Natural Lodge & Spa Experience
Kapari Natural Lodge & Spa Experience
Mindo
Another day at Kapari Lodge & Return to Quito
Another day at Kapari Lodge & Return to Quito
Mindo
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on May 22, 2023
Laura & Rob,
Thank you so much for your valuable feedback! I am so glad to know you have enjoyed the magical nature of the Galapagos Islands and that you appreciate the guide and the staff onboard the yacht. I am also happy to know you enjoyed the Cloud Forest charm and Kapari Lodge :) On the other hand, and as I clarified during our last meeting in JW Marriott, we are working with this yacht operator on them taking all the corrective measures to prevent the mentioned unpleasant experiences...
Read more

Laura & Rob,
Thank you so much for your valuable feedback! I am so glad to know you have enjoyed the magical nature of the Galapagos Islands and that you appreciate the guide and the staff onboard the yacht. I am also happy to know you enjoyed the Cloud Forest charm and Kapari Lodge :) On the other hand, and as I clarified during our last meeting in JW Marriott, we are working with this yacht operator on them taking all the corrective measures to prevent the mentioned unpleasant experiences from occurring again; the humidity of the ocean and the tropical environment can be overcome when applying the right procedures and I promise you we will make sure that happens :)
Thank you again,
Tamer

Worth the extra money!
Croatia | May 1 - May 7, 2023

L
Lauren R.
Rockledge, FL | Reviewed on May 22, 2023
Can not say enough positive things about our trip to Dubrovnik. We are new to KimKim, and decided that since we have pretty busy lives to use them to make the trip planning easier. Bruno was very communicative prior to our trip and while in country. He made sure everything was to the best possible standards. He set up some amazing private tours which made our trip one of a kind. All of the guides that we worked with were phenomenal humans, and they seemed to genuinely love what they were... Read more

Can not say enough positive things about our trip to Dubrovnik. We are new to KimKim, and decided that since we have pretty busy lives to use them to make the trip planning easier. Bruno was very communicative prior to our trip and while in country. He made sure everything was to the best possible standards. He set up some amazing private tours which made our trip one of a kind. All of the guides that we worked with were phenomenal humans, and they seemed to genuinely love what they were doing. IWe LOVED this trip. We will absolutely be coming back to Croatia and will be using their services again.

Hotel Review
Apartment Zicara
Dubrovnik

GREAT location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on May 22, 2023

Hi Lauren,

thank you very much for your feedback, much appreciated!
Glad to hear you had a good time and enjoyed Croatia. I am always happy to hear travelers are happy!

I would be happy to organize a vacation for you again in other parts of Croatia.

Hope to stay in touch!

Many regards from Croatia!

Best
Bruno

Perfection!
Portugal | Apr 28 - May 13, 2023

Michele
Michele R.
Plainfield, NJ | Reviewed on May 22, 2023
We loved traveling with KimKim. It was the perfect combination of recommended itineraries and personal flexibility in creating our ideal vacation. The guides were excellent and communication with Bea (aka KimKim) was easy and accessible. We would totally travel with them again. Read more

We loved traveling with KimKim. It was the perfect combination of recommended itineraries and personal flexibility in creating our ideal vacation. The guides were excellent and communication with Bea (aka KimKim) was easy and accessible. We would totally travel with them again.

Hotel Reviews
The Noble House
Evora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dos Templarios
Tomar
Authenticity & Character
Location
Jo
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 24, 2023

Hi Carol & Michele! Thank you so much for leaving your review here! What awesome photos of your trip!!! I hope you had the chance to create lovely memories while traveling around Portugal and reaching Madeira :) We will be in touch, and thank you so much for trusting us for your vacation! Best regards, Bea.

Fun food & culture filled trip to Portugal
Portugal | May 6 - May 13, 2023

Lia
Lia C.
Burke, VA | Reviewed on May 21, 2023
My parents and I greatly enjoyed our 8-day vacation in Portugal with the help of our amazing local specialist, Catarina. From the very start of planning, Catarina was super attentive and collaborative. I let her know our preferences for places to go and the types of things we wanted to do on our trip and she helped us craft a fitting itinerary filled with tours and activities that allowed us to immerse ourselves in the local foods/wines and thoroughly experience the deep culture/history that... Read more

My parents and I greatly enjoyed our 8-day vacation in Portugal with the help of our amazing local specialist, Catarina. From the very start of planning, Catarina was super attentive and collaborative. I let her know our preferences for places to go and the types of things we wanted to do on our trip and she helped us craft a fitting itinerary filled with tours and activities that allowed us to immerse ourselves in the local foods/wines and thoroughly experience the deep culture/history that Portugal has to offer.

In the days leading up to our trip and during our entire trip, Catarina always remained communicative and responsive to all my questions. She was always very professional in her communications and even when we encountered one mishap with a driver one day and unfortunately missed one of our city tours (to no fault of Catarina or KimKim), Catarina didn't fail to keep in contact with us and work through the issues / process a refund for the tour we missed. Aside from this, the rest of our trip felt seamless as Catarina had given us all the information we needed to easily go about our activities each day. She also made sure we had a good amount of rest time built in, especially toward the end of the trip when we were in Albufeira, so we had a good chunk of time after all our tours in the bigger cities to just relax near the beachside before returning home.

If you're thinking of heading to Portugal and looking for a company and local specialist to help plan/book your next vacation, I highly recommend working with KimKim and specifically Catarina from The Host Portugal for all your travel needs!

Hotel Reviews
Hotel Star inn Porto
Porto

The hotel in Porto was pretty good. It had breakfast included, but the options were limited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Real Bellavista Hotel & Spa
Albufeira

The Real Bellavista Hotel and Spa in Albufeira was great. It had a 4-star rating, and the breakfast options were excellent. They also provided a shuttle to the downtown area, which was a nice addition.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vintage  Food & Wine Tour
Vintage Food & Wine Tour
Porto

Our food and wine tour in Porto was enjoyable, but we had a slight issue with the meeting point, which was farther than expected from our hotel. We took an Uber and got reimbursed for it. The tour itself was good, but since my parents don't drink much wine, it would have been nice to have more variety in the activities.

Quality of Experience
Guides, Drivers and Staff
Transport
Regular Tour Douro Valley
Regular Tour Douro Valley
Portugal

The Douro Valley tour was one of my favorites. The scenery was beautiful, and we had a great lunch at a villa with a pool and an amazing view of the vineyards. The food was really good, and the tour was well-organized.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lisbon on a TukTuk
Lisbon on a TukTuk
Lisbon

The TukTuk tour in Lisbon was fantastic. The company was very accommodating to our interests, and the driver took us to all the places we wanted to see while explaining everything nicely.

Quality of Experience
Guides, Drivers and Staff
Transport
Regular Tour  to Sintra, Cascais & Estoril
Regular Tour to Sintra, Cascais & Estoril
Portugal

The tour to Sintra, Cascais, and Estoril was really enjoyable. The tour guides were friendly and knowledgeable, and the transportation was comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Tour to Benagil Caves & Dolphins Sigthing
Boat Tour to Benagil Caves & Dolphins Sigthing
Portugal

The boat tour to the Benagil Caves and dolphin sighting was a lot of fun. The tour took us around the coastline, and we enjoyed the views, dolphins, music, and cruising on the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catarina Cotrim
Catarina
Catarina Cotrim
Local specialist in Torres Novas | Replied on May 22, 2023

Dear Lia, thank you so much for your wonderful rewiew! :)
It was a bless to get the opportunity to get to know you and also, to work with you in making yout trip come true :)

It is with my heart full that I also thank you for being such an easy going client, open to all ideas and suggestions. It was a pleasure to have you and your family with us here, in Portugal

I wish you all the best and I hope we will have other opportunities to work together again!

With my best regards
Catarina

Ecuador - expectations exceeded!
Ecuador | Apr 11 - May 18, 2023

Lee
Lee B.
the Philippines | Reviewed on May 21, 2023
From the first time we communicated until the end of the trip, Tamer was wonderful! He was very helpful and responded fast, even with different time zones, and very solutions oriented when we encountered delays with the visa. The itinerary he came up with was amazing, my main goal was the Galapagos and Amazon, but he also added other places I didn't think of like Baños, Guamonte, Otavalo and Mindo (my only regret is Mindo would have been more worthwhile as an overnight trip so we could do... Read more

From the first time we communicated until the end of the trip, Tamer was wonderful! He was very helpful and responded fast, even with different time zones, and very solutions oriented when we encountered delays with the visa.

The itinerary he came up with was amazing, my main goal was the Galapagos and Amazon, but he also added other places I didn't think of like Baños, Guamonte, Otavalo and Mindo (my only regret is Mindo would have been more worthwhile as an overnight trip so we could do 5am bird watching rather than just the day trip from Quito that we did), which we really enjoyed as well!

Our guide Sebastian was fantastic, he has so much knowledge to share about his country, it is impressive! We also felt a lot safer with him looking after us.

We got to see so much of Ecuador and came away with such an appreciation for the country, its people, food, and culture. Absolutely a once in a life time experience! I definitely recommend working with Tamer and Sebastian!

Hotel Reviews
Anakonda Cruise
QUITO

Great guides! Stay in a room near the front, because the rooms in the back are noisy being above the engine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Aliso Hotel Boutique
Quito

Friendly and helpful staff. Good location in La Floresta near lots of restaurants. Room is a bit dated and does not have heating, but you can ask for a portable heater.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Floresta
Baños
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inti Sisa
Guamote
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hostal Posada Del Angel
Cuenca

Good location and friendly staff, but the only window in the room faced the hallway. Had to choose to close the window for safety reasons, even if it meant the room was stuffy. Walls were thin, could hear people walking and talking in the hallway.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ventilation in room and sound proofing.
Hacienda Pinsaqui
Otavalo

Enjoyed our stay, lots of character, make sure to attend the welcome cocktails where the manager tells the history of the place and Otavalo locals play lovely music.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Guayaquil, Ascend Hotel Collection
Guayaquil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/Y Infinity Galapagos Yacht
Galapagos

We did the 15 day cruise, highly recommended to maximize time in the Galapagos and see a variety of animals and landscapes! The crew and guides are great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ingapirca Ruins-Cuenca City
Ingapirca Ruins-Cuenca City
Ecuador

Interesting visit to the Ingapirca Ruins!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cotopaxi National Park - Quilotoa Lagoon - Baños
Cotopaxi National Park - Quilotoa Lagoon - Baños
Ecuador

Great walk to Pailon del Diablo!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Adventure to Teleferico Cablecar
Morning Adventure to Teleferico Cablecar
Quito

Wonderful way to spend our last full day in Ecuador, it was a clear day and we got to see many of the volcanoes around Quito. Lovely views of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in San Cristobal Airport - Puerto Chino or Tortoise Breeding Center
Arrival in San Cristobal Airport - Puerto Chino or Tortoise Breeding Center
Cruise Ship

15 days in the Galapagos were a dream come true! We got to see so many animals (sea lions, penguins, iguanas hammer head sharks, boobies, alabatross, dolphins, etc.) up close! The guides we had (Erik, Marvi, Fabian, and Juan) are extremely knowledgeable and well organized, and the crew especially Ronnie the cruise manager and Carlos the bartender are so helpful and friendly! Comfortable room and great having a personal balcony to sit and enjoy the view. Some days we could see fish and sharks near the boat!

Quality of Experience
Food
Food was delicious, but the menu for the 2nd week was the same as the first!
Guides, Drivers and Staff
Transport
Arrival to the Amazon and Night forest walk (Anakonda 8D) - Day 1
Arrival to the Amazon and Night forest walk (Anakonda 8D) - Day 1
Ecuador

Comfortable (electricity and airconditioned rooms) way to see the Amazon, interesting visits to local communities.

Quality of Experience
Food
Guides, Drivers and Staff
Guides are Kichwa who grew up in the Amazon, and amazing how they spot animals that are so far away, and generous sharing their experiences growing up in the jungle. Staff are helpful, we asked them to move us to a different room because the first one was very noisy whenever the boat was moving, which they did.
Transport
Room was comfortable but a bit underwhelming for the price, not what we would call luxury.
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

Great day around Quito, old city, center of the world, and delicious food!

Expedition to Mindo Cloud Forest
Expedition to Mindo Cloud Forest
Quito

Lovely small town, lucky we got to see toucans during lunch!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on May 21, 2023
Lee & Mitt :) I am insanely happy to read your words, and to know, again :), how much you enjoyed this epic 38-Day tour with us here in Ecuador :) It is true that we went through some stressful times prior to the trip because of the visa, but mission accomplished and we made it :D It was great working with you on this itinerary, and I can't thank you enough for your flexibility, it helped enormously in allowing me to offer you the four charming worlds of Ecuador, and in style in some parts... Read more

Lee & Mitt :)

I am insanely happy to read your words, and to know, again :), how much you enjoyed this epic 38-Day tour with us here in Ecuador :) It is true that we went through some stressful times prior to the trip because of the visa, but mission accomplished and we made it :D It was great working with you on this itinerary, and I can't thank you enough for your flexibility, it helped enormously in allowing me to offer you the four charming worlds of Ecuador, and in style in some parts :) I have to thank you for the beautiful photos you have uploaded, and the detailed feedback about the venues and the services; they will be of great help to our fellow future travelers and I promise you that I will work with our providers on due improvements taking into account each point you mentioned :) Sebastian sends his regards and he's thankful for your kind words :)
Lee & Mitt, till we meet again, soon ;)
Cheers,
Tamer

Trip of a Lifetime
the United States | Feb 13 - Feb 18, 2023

Olivia
Olivia L.
| Reviewed on May 21, 2023
My best friend, my dog, and I took an unforgettable road trip through California, all thanks to our incredible travel specialist Leo! From the planning stages to the actual trip, Leo's attention to detail, expertise, and personalized touch truly made this trip one of the most fun and special trips I've ever been on :) We traveled from Santa Barbara to San Francisco up the Pacific Coast Highway, stopping at the most beautiful beaches along the way! One of the highlights of the trip was our... Read more

My best friend, my dog, and I took an unforgettable road trip through California, all thanks to our incredible travel specialist Leo! From the planning stages to the actual trip, Leo's attention to detail, expertise, and personalized touch truly made this trip one of the most fun and special trips I've ever been on :)

We traveled from Santa Barbara to San Francisco up the Pacific Coast Highway, stopping at the most beautiful beaches along the way! One of the highlights of the trip was our whale-watching tour in Monterey Bay. Leo made sure to book us on the best cruise company, where we were fortunate enough to see WHALES!! along with dolphins and seals :) It was INCREDIBLE! The crew was fantastic, providing insightful information and answering all our many many many questions :)

Leo's excellent recommendations for hikes and lookout points allowed us to fully appreciate the beauty of California (this was my very time there), and even helped us find some less crowded and dog-friendly spots to enjoy! He was also incredibly responsive and supportive during the entire trip, checking in regularly to make sure everything was running smoothly and providing timely solutions to any unexpected changes or issues. Our kayaking tour was canceled due to wind, but Leo jumped in immediately and provided us with tonnssss of options!

I can't thank Leo enough for putting together this unforgettable trip. The memories we made on this trip will last a lifetime (the tattoos we got in Santa Barbara also will LOL)! Thanks a million, Leo! You're the best <3

Activity Review
Monterey Bay whale watching
Monterey Bay whale watching
the United States

IT WAS INCREDIBLE! We saw whales and dolphins! The crew was so very friendly, kind and patient. We had tons of questions and bothered them for a tour of the captain's room and they gave us a little tour of the inside! They were so funny and we really enjoyed our time on the boat! They told us tons of facts about the whales we got to see! On our cruise, we saw an adult female whale, with two juvenile whales and a bigger, male whale! It was so cool!! I would highly recommend going whale watching :) It was the highlight of my entire trip!

Quality of Experience
Had a place to sit inside and outside and plenty of viewing area for whales
Guides, Drivers and Staff
Everyone (staff) was hilarious and so kind. We quickly made friends with them and enjoyed chatting them and hearing all the knowledge they have about the whales, boats, ocean, etc.
Transport
10/10 great boat ride. Great driver-Captain gave us a tour and showed us how he steers the boat and then showed us the route we took!
Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Aug 05, 2023

Hi Olivia,

Thank you for your wonderful review and photos and I'm glad you guys had an awesome time in California! Thanks for working with me for your trip and I hope to arrange another adventure for you in the future!

PS: Nice tattoos!

Perfect Trip!
Croatia | Apr 29 - May 7, 2023

Kelly
Kelly S.
Charlotte, NC | Reviewed on May 21, 2023
Nikola and his team was great to work with and offered great suggestions for activities & itenerary. Transportation was effortless, and all guides were fantastic! We covered a lot of ground, and every accommodation was amazing!!
Favorite place to stay was Makarun Heritage Rooms in Split, and favorite tour was Hvar Local Day in the Life tour with Josip. All drivers and guides were super helpful.
10/10 recommend!
Read more

Nikola and his team was great to work with and offered great suggestions for activities & itenerary. Transportation was effortless, and all guides were fantastic! We covered a lot of ground, and every accommodation was amazing!!
Favorite place to stay was Makarun Heritage Rooms in Split, and favorite tour was Hvar Local Day in the Life tour with Josip. All drivers and guides were super helpful.
10/10 recommend!

Hotel Reviews
Hotel Lero
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Makarun Heritage Rooms
Split

Great location, beautiful and comfortable rooms, amazing breakfast and delicious partner restaurant. Hosts were fantastic and super helpful!

Authenticity & Character
Beautiful rooms, excellent adjoining restaurant and Mario & Luca went out of their way to make sure we had everything we needed for a perfect stay, and awesome trip.
Location
Convenient and easy to get to.
Staff
We loved everything about this place but Mario & Luca went out of their way to make sure we were comfortable and had the best recommendations for food and activities.
Cleanliness & Comfort
Villa Nora Hvar
Hvar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik
Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

Ivana was full of information

Quality of Experience
Guides, Drivers and Staff
Ivana was great and very knowledgeable
Transport
Day Trip to Plitvice National Park from Split
Day Trip to Plitvice National Park from Split
Split

This park was beautiful even though it was raining the whole time we were there.

Quality of Experience
Guides, Drivers and Staff
Ivana was awesome!
Transport
Alex was our driver and he was friendly, helpful and very prompt.
Hvar Half-Day Private Island Tour (Afternoon)
Hvar Half-Day Private Island Tour (Afternoon)
Hvar
Quality of Experience
Great guide, beautiful tour and stunning sunset with wine tasting, history, and amazing food. What's not to love?
Food
They provided a large lunch "snack" at the wine tasting that was yummy! The dinner we had at the small family owned restaurant off the beaten path was phenomenal and a great taste of the local cuisine.
Guides, Drivers and Staff
Joseph was awesome! He had so much knowledge and history to share and as a local, had lots of hidden gems/fun facts we would have missed out on otherwise.
Transport
Dubrovnik  Sea Kayaking
Dubrovnik Sea Kayaking
Dubrovnik
Quality of Experience
Beautiful!
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Jun 16, 2023

Hi Kelly,

Thank you for taking the time to leave such a lovely review!

I’m happy to hear everything went smoothly and that you were satisfied. It was a pleasure working with you and it brings me great joy knowing my country left a great impression on you.

We’ll be sure to pass on the compliments to both Josip and the Makarun hosts!

Have a great rest of the summer!

Excellent experience facilitate by an Amazing Specialist, Fabio
Italy | Mar 31 - Apr 8, 2023

R
Robert S.
Huntington, NY | Reviewed on May 21, 2023
Fabio was an excellent resource throughout the entire trip and planning process. We told him some highlights and he helped us achieve the experience we wanted for our family. He took everyone in our 5 person party into account and made sure there were activities for kids (ages 14 and 11) and my mother. From the planning process throughout the entire vacation not only was he available and responsive all hours of the day and night, he would proactively remind us about important tour times... Read more

Fabio was an excellent resource throughout the entire trip and planning process. We told him some highlights and he helped us achieve the experience we wanted for our family. He took everyone in our 5 person party into account and made sure there were activities for kids (ages 14 and 11) and my mother. From the planning process throughout the entire vacation not only was he available and responsive all hours of the day and night, he would proactively remind us about important tour times during the actual trip, any updates to the itinerary and then would touch base with us on Whats App to make sure we had connected which each of our private tour guides. For example, we got lost and were 10 mins late to our tour in Napoli and he connected with the tour guide to let him know we were on the way and helped us get to the correct spot so we did not get left behind. He checked in with us every evening of our 9 day trip (3 different cities) to make sure we were happy with how the day went and to see if any adjustments needed to be made to the next day. He also helped us find excellent places to eat and had back up ideas in case we ran late or had weather that caused a change of plans.

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on May 23, 2023

Buongiorno Robert,
Thank you so much for taking the time to write this wonderful review and for the kind words. It was a real pleasure to support you and your family throughout the whole trip! I wish you all the best, and I am looking forward to assisting you again! :)
Arrivederci,
Fabio

First time in South America
Argentina | May 6 - May 20, 2023

Ailbhe
Ailbhe R.
United Kingdom | Reviewed on May 21, 2023
This was our first time using a travel agent (also our first trip to South America). Emi provided us a great itinerary (including key activities and hotels) which was easy to work with, and within our budget range. Planning was easy and payment was easy also. We had a great experience with the teams in-region on WhatsApp (especially as neither of us have strong Spanish- this came in handy for a lost property question and also to confirm if the information from the local guide on arrangements... Read more

This was our first time using a travel agent (also our first trip to South America). Emi provided us a great itinerary (including key activities and hotels) which was easy to work with, and within our budget range. Planning was easy and payment was easy also. We had a great experience with the teams in-region on WhatsApp (especially as neither of us have strong Spanish- this came in handy for a lost property question and also to confirm if the information from the local guide on arrangements was not totally clear). For other travelers I'd only recommend to ask in detail what is involved in the half-day and full-day activities- some of ours were a surprise!

Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on May 22, 2023

Ailbhe, Thank you for choosing us as your travel agent for your first trip to South America. We're thrilled to hear that you had a great experience with our services.
We appreciate your feedback and will make sure to communicate the details more clearly to future travelers.
Thank you for your recommendation, and we hope to assist you with your future travel plans.
All the best!
Emi

Greece
Greece | May 6 - May 14, 2023

Richard
Richard B.
Westfield, NJ | Reviewed on May 21, 2023
All of our guides were awesome. While Athens was interesting and Naxos had a mellow but friendly vibe, San Torini was a standout because it is visually stunning, Read more

All of our guides were awesome. While Athens was interesting and Naxos had a mellow but friendly vibe, San Torini was a standout because it is visually stunning,

Hotel Reviews
Belvedere Suites Santorini
Santorini

Great site, room was generously sized and had awesome views.

Authenticity & Character
Classic San Torini construction. Newer property but it blends.
Location
Built into the upper portion of the Caldera with unobstructed ocean view.
Staff
Cleanliness & Comfort
Amalia Hotel Athens
Athens

Grest location but tiny room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ippokampos Beachfront Hotel
Naxos

Room was tiny and basic. Wrestling lugage up and down steep stairs not easy.

Authenticity & Character
Location
Staff
The staff works very long days and they are very friendly.
Cleanliness & Comfort
Activity Reviews
All Time Classic Santorini
All Time Classic Santorini
Santorini

Guide was great and the muesem, archealogical site and lunch were all great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Platinum Morning Caldera Cruise
Platinum Morning Caldera Cruise
Santorini

Our favorite activity. The weather was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Athens e-bike tour
Athens e-bike tour
Athens

So much fun and our guides were great!

Cycling in enchanting landscapes of Naxos
Cycling in enchanting landscapes of Naxos
Naxos

This was our only "fail" as the ride was rescheduled and we were not aware. The rescheduled ride did not work so another time was agreed upon but road construiction shortened if from 3 hours to a little over an hour and a half. We killed the rest of the time hanging in a beach bar which was pleasant but not what we signed up for.

Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis & Flavors Combo Tour
Acropolis & Flavors Combo Tour
Athens

Our guide was very interesting and we learned a lot about Greek Culture.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naxian Cooking Experience
Naxian Cooking Experience
Naxos

Everyone was so nice and engaging. We ha a great time.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on May 22, 2023

Dear Richard,
Thank you so much for your kind words and your constructive feedback, much appreciated! Your input will surely be useful and help us improve in certain areas, especially the details regarding the activities, these are most welcome. Looking forward to planning another trip for you in the future, in Greece or Italy.
Warmest regards and safe travels!
Chris

Epic Portugal- Lisbon to the Algarve
Portugal | May 1 - May 15, 2023

L
Linda B.
Tampa, FL | Reviewed on May 21, 2023
Our 14 day vacation to Portugal was absolutely fantastic and exceeded our expectations!! All of the tour guides were excellent in their knowledge of the most notable sites as well as the history and culture of the area. Their vast amount of knowledge together with their friendliness made each and every tour a very informative, enjoyable and memorable experience. In addition, each tour guide was very accommodating to our requests to see specific monuments and attractions. The drivers... Read more

Our 14 day vacation to Portugal was absolutely fantastic and exceeded our expectations!! All of the tour guides were excellent in their knowledge of the most notable sites as well as the history and culture of the area. Their vast amount of knowledge together with their friendliness made each and every tour a very informative, enjoyable and memorable experience. In addition, each tour guide was very accommodating to our requests to see specific monuments and attractions.

The drivers were punctual and polite. Whenever there was a slight language barrier it was never a problem as they used Google Translate. They were very forgiving of us with our lack of understanding of the Portuguese language.

Our travel specialist Beatriz (Bea) was incredibly dedicated and ensured that we visited the cities in Portugal that were most appealing to us. Her responsiveness was exceptional throughout the planning and booking of our customized itinerary. In addition, her colleagues were also very responsive and replied quickly to our questions during our time in Portugal.

Being able to customize the itinerary is very important to us. Our experience with kimkim has been wonderful 😊. We will use kimkim in planning and booking our future vacations.

Activity Reviews
Sunset Sailing Cruise
Sunset Sailing Cruise
Lisbon

Thoroughly enjoyed this 2 hour cruise. Saw many amazing sites up and down the river. Cruise guides were very pleasant and informative.

Quality of Experience
Guides, Drivers and Staff
Fado Dinner Experience
Fado Dinner Experience
Lisbon

We enjoyed the very emotional and melancholy Fado music. The musicians and singers expressed so much emotion. Noted that the singers usually had their eyes closed while performing. Their emotion was unlike anything we have seen before. The food was very delicious at this Fado restaurant.

Quality of Experience
See above.
Food
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 23, 2023

Hi Linda & Brad! Thank you so much for your kind words to our entire team and all of your guides :) Ensuring that our travelers are having a great time and creating lovely memories while discovering new places is always our priority, so I'm so happy to know you enjoyed your time in Portugal! Best regards, Bea.

Amazing trip to Morocco
Morocco | May 10 - May 17, 2023

M
Meera S.
Palo Alto, CA | Reviewed on May 21, 2023
We had a wonderful trip to Morocco despite the late planning /organizing- The local specialists, Ali and Said were extremely helpful and assited us in tailoring our trip to fit all our needs. Upon arrival at Casablanca, we were received by the local driver, Ayoob who was outstanding. He was attentive, super helpful and knowledgeable. He made the long distance driving trip very enjoyable and relaxing. The highlight of our experience was the Merzouga luxury camp being managed by Hamid and... Read more

We had a wonderful trip to Morocco despite the late planning /organizing- The local specialists, Ali and Said were extremely helpful and assited us in tailoring our trip to fit all our needs. Upon arrival at Casablanca, we were received by the local driver, Ayoob who was outstanding. He was attentive, super helpful and knowledgeable. He made the long distance driving trip very enjoyable and relaxing. The highlight of our experience was the Merzouga luxury camp being managed by Hamid and team. Hamid is excellent and his team (Mohammed, Ibrahim and others) make sure guests have a memorable experience in the desert. Overall we had a memorable trip and would highly recommend this team to our friends and family.

Hotel Reviews
Palais Amani
Fès

The hotel is a beautiful, renovated riad right in the Medina. It has only a few rooms and well maintained. During our stay, it seemed to be less crowded. The spa experience was great- the staff were helpful and friendly. If you are looking for a relaxed stay, this is a nice place. If you need a vibrant, happening place, you should choose to stay elsewhere.

Authenticity & Character
Location
Staff
The bar staff was super friendly and chatted with us about his signature drink. The hammam staff were super nice and kind and did an amazing job.
Cleanliness & Comfort
We stayed in the large suite as the other rooms had sold out during that time. Even though the suite was luxurious and large, there were mosquitoes noted in the room. It's not clear if that's the case because that suite is not being used at all times. Maybe the well occupied rooms would have been better.
Lina Ryad & Spa
Chefchaouen

We only stayed briefly at this hotel. The stay was pleasant. We arrived late at night and the staff were kind to accomodate our needs with a fabulous dinner sent to our room. The food was delicious and we could see that there was a lot of care put into it. The front desk staff were nice and friendly as well.

Authenticity & Character
Beautiful hotel.
Location
Given that Chefchaueuen is a hilly town, this hotel is quite a bit of walk from the main road. But the porters help in carrying the luggage and so it's not an issue.
Staff
front desk staff super friendly. Delicious dinner provided despite arriving late at night.
Cleanliness & Comfort
Room is comfortable and clean.
Merzouga Luxury Desert Camp
Merzouga

Our stay at Merzouga camp was the highlight of our Morocca experience. Special thanks to Hamid, manager and Mohamed, Ibrahim and other staff for creating such an awesome experience for the visitors and making us feel at home. There was a sandstorm (apparently an extremely unlikely event) the night that we arrived and we were thrilled and excited to hear the wind howling outside the tent which was an unforgettable experience. The staff went special lengths to provide everyone a sumptuous delicious dinner despite the unpredictable weather. The next day, the winds calmed down and it was very beautiful. We enjoyed visiting the sand dunes and had a memorable camel ride to watch the sunset. It was a surreal experience of a lifetime! We had a delicous dinner, listened to the local music and danced with the staff and guests. The night sky is truly an astronomer's delight !

Authenticity & Character
Location
The location is close to the sand dunes and we enjoyed beautiful sunrise and sunsets.
Staff
Super kind, helpful, knowledgable and competent staff. Kudos to Hamid, Mohammed and Ibrahim.
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi
Authenticity & Character
Location
lovely location with beautiful trees. There are short hikes near the hotel.
Staff
Staff were super helpful. The meals prepared by the chef are truly a 5 star experience. They catered to our needs and were vegeterian friendly.
Cleanliness & Comfort
Rooms are quite small
La Maison Arabe Hotel
Marrakech

Lovely hotel in the heart of the medina. The hotel is updated, and the rooms are quite spacious. The courtyard restaurant is beautiful and we enjoyed the delicous dinner and breakfast. The hotel is a happening place and vibrant. We enjoyed our brief stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

The guide was excellent and she did a great job with the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in Casablanca and continue Chefchaouen via Rabat
Arrival in Casablanca and continue Chefchaouen via Rabat
Morocco

We were picked up at Casablanca airport soon after arrival and the sightseeing tours were all excellent. Ayoob was super helpful, knowledgeable and a competent driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

We enjoyed the roman ruins of volubilis very much. Worth the experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transport was great. Ayoob, the driver is great and made us feel like we were traveling with a family member and that made for a great experience.
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

We had a good time touring the Fes Medina. Being a Friday, some shops were closed. The guide, Azdeen gave us a good overview of the tanneries, old school and attarine madarasa. He also took us to the ceramic shop, tanneries and other shops in the medina. At times we felt that the guide was taking us to places such as leather shops where we were forced to buy things and getting a bit upset as we showed no interest in buying things as we were mainly touring for the experience. At the ceramic shop, the prices are super expensive and we felt like we got cheated for the few pieces that we bought here We probably paid 3 xtimes, but we thought the money could be used as a donation for the artisans who work there. This is a tip to the future travelers, tour this place, but avoid buying anything here. The folks also force you to look at fountains and big pieces that are super expensive and marked up for sure.

Quality of Experience
Food
Guides, Drivers and Staff
Maybe our experience would have better with another guide who is knowledgable and neutral and not pushing clients to stores that probably offer kickbacks.
Transport
Dine with a local family
Dine with a local family
Morocco

Overall amazing experience, Amina and her family were lovely. We had a delicious home made dinner and enjoyed spending time with her and famly. They were all very kind and made us feel welcome.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Erg Chebbi via the Middle Atlas Mountains
Transfer to Erg Chebbi via the Middle Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Desert Adventures around Merzouga
Desert Adventures around Merzouga
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou
Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou
Morocco

Memorable visit. However, long arduous drive on the windy road makes this hectic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We had a memorable and amazing guided tour of Marrakesh with our guide, Hannan. Hannan is super nice, extremely knowledgeable and helpful. She was a welcome contrast to our guide in Fes. Hannan gave us an excellent overview of the spice markets, the sights such as the koutouba mosque and the Bahia palace tour. She also went out of the way to find us a great lunch place after we finished out tour.

Quality of Experience
Food
Guides, Drivers and Staff
Kudos to Hannan, she is the best guide!
Transport
Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh

Our guide, Mohammed was courteous, knowledgeable and provided us with a great food tour experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on May 29, 2023
Hi Meera, Thank you so much for sharing your wonderful experience of your trip to Morocco! We're thrilled to hear that despite the late planning/organizing, you had a memorable and enjoyable time. It's great to know that we were extremely helpful in tailoring the trip to fit all your needs. We pride ourselves on providing personalized and customized experiences, and it's fantastic to hear that they assisted you in creating the perfect itinerary. We're delighted that your arrival in... Read more

Hi Meera,

Thank you so much for sharing your wonderful experience of your trip to Morocco! We're thrilled to hear that despite the late planning/organizing, you had a memorable and enjoyable time.

It's great to know that we were extremely helpful in tailoring the trip to fit all your needs. We pride ourselves on providing personalized and customized experiences, and it's fantastic to hear that they assisted you in creating the perfect itinerary.

We're delighted that your arrival in Casablanca was met with outstanding service from your local driver, Ayoob. Attentiveness, helpfulness, and knowledge are qualities we value in our team, and we're glad that Ayoob exceeded your expectations. Making long-distance drives enjoyable and relaxing is no easy feat, and it's wonderful that he was able to enhance your journey.

Thank you for recommending our team to your friends and family. We sincerely appreciate your trust and support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to Morocco for more incredible adventures!

Warmest regards,
Ali

Booking my amazing trip in Morocco with multi...
Morocco | May 17 - May 21, 2023

Nipunee
Nipunee D.
Astoria, NY | Reviewed on May 21, 2023
Booking my amazing trip in Morocco with multiple cities was made simple and seamless with Said and his team. We started off in Marrakech --> Dades Valley --> Sahara desert --> Fez —> Chefchaouen/blue city --> Tangier, with stops for all the sights in-between. Said responded very quickly to my itinerary request and mapped out my desired route, added 4/5 star fantastic hotels, and made recommendations at the cities that I didn't even know of (eg dinner with a local family in Fez). While in... Read more

Booking my amazing trip in Morocco with multiple cities was made simple and seamless with Said and his team. We started off in Marrakech --> Dades Valley --> Sahara desert --> Fez —> Chefchaouen/blue city --> Tangier, with stops for all the sights in-between.

Said responded very quickly to my itinerary request and mapped out my desired route, added 4/5 star fantastic hotels, and made recommendations at the cities that I didn't even know of (eg dinner with a local family in Fez). While in Marrakech I unfortunately lost a day due to travelers tummy and Said quickly rejiggered my itinerary by pushing everything out a day, which would have been a nightmare if I had to do this myself.

Our driver, Samir, who was with us from beginning to end was fantastic. He is very polite, professional, and was a great resource for everything Morocco! He truly went above and beyond to make sure we were comfortable and got the most out of our Morocco experience. He seems to know everyone and made sure any handoffs with guides and hotels were seamless and we were taken care of. His tips and tricks were very helpful navigating the Médinas in Chefchaouen and Fez! Samir is truly a gem!

This team truly deserves this glowing review - they will be my first call on my next trip to Morocco.

Hotel Reviews
Dar Rihana Dades
Douar Aït Ouffi

A real gem in the Dades Valley! Run by a family who goes out of their way to make sure you have a top experience. Don’t skip out on dinner here - it’s akin to a Michelin star dinner!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Beautiful location in the desert. Tents are comfortable and outfitted with everything you could need. The staff are a great bunch who love their jobs and it shows!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Great location in the Médina. Unbelievably beautiful inside despite the unremarkable exterior. Breakfast spread is excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Dine with a local family
Dine with a local family
Morocco

This was so fun to have a home cooked meal and break bread with the family. There may have been some dancing afterwards!

Quality of Experience
L
Food
Guides, Drivers and Staff
Transport
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on May 22, 2023
Hi Nipunee, I'm thrilled to hear about your amazing trip to Morocco and the exceptional service you received from Said and his team. It sounds like they went above and beyond to make your journey simple, seamless, and truly unforgettable. I'm sorry to hear about the lost day in Marrakech due to travelers tummy, but I'm glad we were quick to rearrange your itinerary and ensure a smooth transition to the revised schedule. It's evident that their dedication and support made a significant... Read more

Hi Nipunee,

I'm thrilled to hear about your amazing trip to Morocco and the exceptional service you received from Said and his team. It sounds like they went above and beyond to make your journey simple, seamless, and truly unforgettable.

I'm sorry to hear about the lost day in Marrakech due to travelers tummy, but I'm glad we were quick to rearrange your itinerary and ensure a smooth transition to the revised schedule. It's evident that their dedication and support made a significant difference, sparing you the potential stress of handling it yourself.

I'm delighted that the entire team left such a positive impression on you. Their exceptional service and attention to detail are truly praiseworthy. I have no doubt they would be equally thrilled to receive your glowing review. When you plan your next trip to Morocco, we will undoubtedly be the first ones you reach out to for their expertise and assistance.

Once again, thank you for sharing your wonderful experience, and I hope your next adventure in Morocco will be just as incredible.

Safe travels!
Said

Excellent Planning and Service!
Costa Rica | May 15 - May 20, 2023

Maria
Maria R.
Boulder, CO | Reviewed on May 21, 2023
We had an excellent experince from beginning to end with Kim Kim and all those we met along the way. The hotels, experiences, guides, transportation, all were thought through well. My sister and I took my mom to Costa Rica for her 70th birthday and everything they planned for us was exactly in alignment with what we hoped this trip would be. We had the adventure, luxury, comfort aspects and most importantly excellent guides to elevate our experince even more so. The communcation with the Kim... Read more

We had an excellent experince from beginning to end with Kim Kim and all those we met along the way. The hotels, experiences, guides, transportation, all were thought through well. My sister and I took my mom to Costa Rica for her 70th birthday and everything they planned for us was exactly in alignment with what we hoped this trip would be. We had the adventure, luxury, comfort aspects and most importantly excellent guides to elevate our experince even more so. The communcation with the Kim Kim team from the start was above par and they truly cared in providing us a great experience. I will be using them again!

Maria

Hotel Review
Punta Uva Bungalows
Limon

What an amazing hotel! The service is incredible, the food delicious, and the bunglaows are clean and spacious! We couldn't be happier with our stay. The grounds are beautifully kept and the food was excellent as well. I will be staying here if Im back in this area!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sergio Bolaños

Nicely developed itinerary that was well executed
Morocco | May 9 - May 16, 2023

Anne
Anne B.
Stevensville, MI | Reviewed on May 21, 2023
We were an adult mother/daughter travel team. We were looking for a trip together where we could learn about a new culture while spending time together, we settled on Morocco as our destination, but we were both too busy to develop our own itinerary. Also, we don’t speak Arabic or Berber, and a large group tour didn't seem like a good fit. Kim Kim/Original travel proposed a program that moved us around the country in 8 days— we saw a lot! Our driver, Samir, was efficient, and... Read more

We were an adult mother/daughter travel team. We were looking for a trip together where we could learn about a new culture while spending time together, we settled on Morocco as our destination, but we were both too busy to develop our own itinerary. Also, we don’t speak Arabic or Berber, and a large group tour didn't seem like a good fit. Kim Kim/Original travel proposed a program that moved us around the country in 8 days— we saw a lot! Our driver, Samir, was efficient, and unfailingly unflappable, courteous and on time. He schooled us on some language basics and was happy to chat about Morocco. He became a member of our travel team. Sometimes I just wanted to sit in the back seat, eat tasty cookies, and soak up the scenery. That was ok too! We spent time in Casablanca, Fez, the desert (on many camels), Marrakech, and every point in between. Memories to last our lifetimes. We saw a lot that we can study at our leisure now that we are back :)

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on May 22, 2023
Hi Anne, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you and your mother had an amazing trip to Morocco and that our team at Kim Kim/Original Travel was able to provide you with a memorable journey. We understand how valuable quality time spent together can be, especially when exploring a new culture. It's great to know that our proposed itinerary met your expectations and allowed you to discover Morocco's rich heritage while... Read more

Hi Anne,

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you and your mother had an amazing trip to Morocco and that our team at Kim Kim/Original Travel was able to provide you with a memorable journey.

We understand how valuable quality time spent together can be, especially when exploring a new culture. It's great to know that our proposed itinerary met your expectations and allowed you to discover Morocco's rich heritage while enjoying each other's company. We believe that personalized travel experiences can truly enhance the bond between travelers, and we're glad we could facilitate that for you.

We're proud to hear that your driver, Samir, played a significant role in making your trip special. Our team takes pride in selecting experienced and knowledgeable drivers who not only provide efficient transportation but also act as friendly guides and companions throughout the journey. It's fantastic that Samir went above and beyond by sharing language basics and engaging in conversations about Morocco, making him a valued member of your travel team.

Thank you once again for choosing Kim Kim/Original Travel as your travel partner. Should you decide to explore another destination in the future, we'll be more than happy to assist you in crafting another unforgettable journey. We wish you both happy reminiscing and continued exploration of the rich cultural tapestry you encountered during your time in Morocco.

Warm regards,
Ali

Outstanding organisation and people
Greece | May 12 - May 17, 2023

S
Susan S.
Australia | Reviewed on May 21, 2023
I can't speak highly enough of Thanos. He had organised for us an excellent journey which he ensured worked smoothly throughout the whole time, from beginning of our planning to the very end. Thanos was most personable and caring and it was a delight meeting him in person. The other person I can't speak highly enough of either, was our driver, Andreas. Throughout the four days with him, his driving was fantastic, he was great company, thoughtful, helpful and was there for us every step of... Read more

I can't speak highly enough of Thanos. He had organised for us an excellent journey which he ensured worked smoothly throughout the whole time, from beginning of our planning to the very end. Thanos was most personable and caring and it was a delight meeting him in person.

The other person I can't speak highly enough of either, was our driver, Andreas. Throughout the four days with him, his driving was fantastic, he was great company, thoughtful, helpful and was there for us every step of the way. We gained from Andreas a lot of knowledge about Greece.

All the guides were superb, especially Alex, who guided us through the Acropolis.

We appreciated the great hotels chosen for us.

Thank you Thanos and Kimkim

Local specialist: Thanos Nikopoulos
Thanos
Thanos Nikopoulos
Local specialist in Athens | Replied on Jun 29, 2023

Dear Susan,

I can't thank you enough for your wonderful words for me & Andreas, they are much appreciated!
We are really happy you enjoyed your trip to Greece and you had an experience that lived up to your expectations!
We'll all be happy to welcome you again in our country!

Thanos

Alessia was awesome. So very helpful, persona...
Italy | May 1 - May 16, 2023

M
Mark S.
Mequon, WI | Reviewed on May 21, 2023
Alessia was awesome. So very helpful, personable, and available. She reviewed our itinerary every evening. She and the guides for our tours (in Venice and Florence) were greatly appreciated. The LivTours were also well done Read more

Alessia was awesome. So very helpful, personable, and available. She reviewed our itinerary every evening. She and the guides for our tours (in Venice and Florence) were greatly appreciated. The LivTours were also well done

Activity Review
"Bacari" local street food tour
"Bacari" local street food tour
Italy

This was great. I would recommend that this Should be done at the beginning at the beginning of our stay as we were unable to go back to the places as this was our last day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on May 22, 2023

Hi Mark,
on behalf of Alessia and all the teams, I deeply thank you for your kind words.

Please, don't hesitate to contact me if you would like to come back to Italy one day.
Thanks Valeria

Whale Sharks in Donsol Philippines
Philippines | May 9 - May 12, 2023

Bianca
Bianca R.
Australia | Reviewed on May 21, 2023
After a lot of research, my family and I booked this trip to Donsol for an ethical experience with whale sharks and we are so grateful that we did. I highly recommend this trip as it does not have a negative impact on the natural behaviour and environment of the whale sharks. Our overall experience from the booking process to the trip itself was positive and enjoyable. Cami, our local specialist was very professional and organised meaning that we could relax and have a great time.... Read more

After a lot of research, my family and I booked this trip to Donsol for an ethical experience with whale sharks and we are so grateful that we did. I highly recommend this trip as it does not have a negative impact on the natural behaviour and environment of the whale sharks.

Our overall experience from the booking process to the trip itself was positive and enjoyable. Cami, our local specialist was very professional and organised meaning that we could relax and have a great time.

Our guide Arisa was absolutely fantastic. She was very kind, thoughtful, helpful and friendly. She made us all feel very welcome.

Our accommodation at Elysia Beach Resort was serene and peaceful and the staff were so lovely and accommodating. My family and I are vegan and they went above and beyond to make sure we had food that we could eat which was much appreciated.

I loved how flexible this trip was. As scuba divers, we wanted to incorporate some dives into the trip and Cami easily organised this for us. Our dive master Bobby was fantastic and made sure we had a great day of diving. We did three incredible dives. One at Bobby’s Wall at San Miguel Islands followed by two drift dives at Manta Bowl Ticao Pass where we were lucky enough to see three giant oceanic manta rays!

We were very excited to see whale sharks in a natural calm environment and we were not disappointed. Our guide Joseph and the rest of his team were very experienced and we were lucky enough to swim alongside a beautiful whale shark, an experience we will never forget!

Thank you to everyone who made this trip possible!

Hotel Review
Elysia Beach Resort
Donsol

Elysia Beach Resort is absolutely stunning! I felt very relaxed and peaceful during my stay. The staff were so lovely, friendly and accommodating. My family and I are vegan and they went above and beyond to ensure we had suitable food to eat during our stay. I actually didn’t want to leave! I highly recommend them if you travel to Donsol!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Diving & Snorkeling in Ticao Island
Diving & Snorkeling in Ticao Island
Philippines

Diving Bobby’s Wall at San Miguel Islands and Manta Bowl at Ticao Pass was incredible! Our dive master Bobby was professional and he ensured we had a fantastic day of diving. We saw a lot of beautiful corals and marine life including three giant oceanic manta rays! The non divers also had a great time and were able to snorkel, relax and enjoy the beautiful weather. Overall it was an awesome experience!

Quality of Experience
Beautiful weather, wonderful dive master and crew, amazing dive sites and an incredible encounter with giant oceanic manta rays!
Food
We really appreciated the effort to accommodate us as vegans. We had rice and some eggplant but we were still a little hungry as it was a big day out diving and the portions were a little small. We also needed more drinking water.
Guides, Drivers and Staff
Our dive master Bobby was fantastic. I felt safe diving with him and he ensured our dives were fun and positive. The rest of the crew were also great.
Transport
The boat ride was fun and we felt safe getting from one dive site to another.
Swim with Whale Sharks in Donsol
Swim with Whale Sharks in Donsol
Donsol

Swimming alongside a whale shark has long been a dream of mine. But for me, the most important thing is to engage in positive experiences with wildlife to ensure we do not negatively impact their environment and natural behaviours. This experience fulfilled my lifelong dream and it was incredible. Our guide Joseph and his team were professional and very experienced. There were only me and my family on the boat and when we finally found a whale shark, it was just us in the water so the experience was calm and stress free. Seeing the whale shark swim on the surface alongside us for about a minute before descending into the deep is a memory that will always stay with me!

Quality of Experience
Although there were other boats also looking for whale sharks, there were not huge groups of people in the water and the number of boats were limited. What made this experience special was the fact that it was a natural encounter.
Guides, Drivers and Staff
Our guide Joseph was very calm and relaxed. It was clear that he and his team were experienced.
Transport
Take a paddleboat down Firefly River
Take a paddleboat down Firefly River
Donsol

This was a nice addition to our trip to Donsol. Seeing the fireflies was a magical experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Jun 02, 2023

Thank you very much for your wonderful review Bianca! I’m very happy to hear you and your family had an amazing time in Donsol, and that you enjoyed the activities planned for you. It was a pleasure to organize your trip.
Thank you for choosing to travel with us. I look forward to organizing another unforgettable trip for you in the future!
Cami

Why travelers love kimkim

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