Kimkim Trip Reviews

4.8
Based on 15,785 ratings
Read 15,785 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Monday-Friday Barcelona
Spain | May 15 - May 20, 2023

Emilie
Emilie S.
Santa Rosa, CA | Reviewed on May 24, 2023
Thank you Raquel for a well planned itinerary- we enjoyed everywhere we went, hotel was in a safe neighborhood with excellent amenities and fabulous buffet breakfast including gluten free and vegan options. We knew it would be a super busy 5 days but easily got to our timed destinations. We started with going on our own to Montejuic funicular before La Sagrada Familia. Loved Parc Guell and Casa Batlló, the gold ticket was wonderful. We loved the private tour of the Gothic area with Albert, he... Read more

Thank you Raquel for a well planned itinerary- we enjoyed everywhere we went, hotel was in a safe neighborhood with excellent amenities and fabulous buffet breakfast including gluten free and vegan options. We knew it would be a super busy 5 days but easily got to our timed destinations. We started with going on our own to Montejuic funicular before La Sagrada Familia. Loved Parc Guell and Casa Batlló, the gold ticket was wonderful. We loved the private tour of the Gothic area with Albert, he was fantastic. Our long day trip with Matt to Girona and Figueres to see the Dali museum was excellent and especially enjoyed our hike to Montserrat with Jordo, he was very informative and got us down the mountain before it rained!! Wonderful trip to the Algarve, it was sunny during the day and rained in late afternoon and evening in spots. We are now on Lisbon. Thanks for all your help. We will recommend and use Kimkim again, best, Emilie

Hotel Review
Radisson Blu 1882 Hotel, Barcelona Sagrada Familia
Barcelona

Great Breakfast, safe neighboorhood

Authenticity & Character
Great modern amenities, gym, fabulous breakfast
Location
La Sagrada Familia within walking distance
Staff
Cleanliness & Comfort
Great beds and pillows
Activity Reviews
Private Visit of Barcelona’s Gothic Quarter
Private Visit of Barcelona’s Gothic Quarter
Barcelona

Albert was so knowledgeable in history and language, very personable from his hometown, Barcelona. Went to Picasso museum afterwards!! Bonus

Quality of Experience
Guides, Drivers and Staff
Day trip to Medieval Girona & Dali Museum in Figueras
Day trip to Medieval Girona & Dali Museum in Figueras
Barcelona
Quality of Experience
Guides, Drivers and Staff
Matt was wonderful driver and had so much more information about Girona and especially about Dali!
Transport
Clean, 8 people were all comfortable
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 07, 2023

Hi Emilie! Thanks so much for taking the time to share the highlights of your trip to Barcelona with your daughter. I'm so pleased that you had a wonderful trip! I will pass your words on to our guides, who will love to hear that they have contributed to a memorable trip. I wish you and your family all the best and hopefully, we can plan another adventure together in the future ;) Raquel

Spain
Spain | May 16 - May 20, 2023

M
Monica A.
Bayonne, NJ | Reviewed on May 24, 2023
Thank you KimKim for making my life easier when it came to travel planning! I wanted to gift my mom a trip to Spain for her birthday and after months of planning, I really had no idea where to start. A lot of the package tours I came across online either didn’t have the dates I wanted for my trip or already had a pre-planned itinerary that didn’t suit my interests. I came across KimKim travels on Instagram and I was so surprised how easy planning a trip can be when I saw how customizable it... Read more

Thank you KimKim for making my life easier when it came to travel planning! I wanted to gift my mom a trip to Spain for her birthday and after months of planning, I really had no idea where to start. A lot of the package tours I came across online either didn’t have the dates I wanted for my trip or already had a pre-planned itinerary that didn’t suit my interests. I came across KimKim travels on Instagram and I was so surprised how easy planning a trip can be when I saw how customizable it was. What I enjoyed about booking with KimKim was that depending on the interests/sites you want for your trip, you can easily adjust the price of your trip as well. Big thanks to Yuri and Adam, they were very clear when it came to addressing my questions and concerns. They both really helped me a lot with organizing my Spain trip from start to finish and everything worked out perfectly. Both my mom and I were in Spain for 5 days around Barcelona and Girona regions and although our stay wasn’t for very long, we surely did a lot within those days and had an amazing time. I highly recommend KimKim for those who don’t know where to start when booking their trip, their formula will help you save so much time, stress and money. Can’t wait to use KimKim again for my next destination.

Hotel Review
Hotel Regina
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Full Day of Barcelona's Highlights
Full Day of Barcelona's Highlights
Barcelona

Both my mom and I did this tour on our very first day in Barcelona. Originally, we wanted to stick to just Sagrada Familia and Park Guell but this highlights tour was so much more worth it because we were able to see and do so much more within the city. Besides Sagrada Familia and Park Guell, we were able to see the Gothic Quarter, Barcelona Cathedral, El Born District and Montjuic Hill. Shoutout to our tour guide Marlon! He did an excellent job assisting us tourists within the city and was very knowledgeable on the places we went to. He even gave us free time to explore on our own and also gave us enough time to take pictures :) I highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

Portugal is truly amazing!
Portugal | May 9 - May 19, 2023

Patricia
Patricia F.
Auburn, MA | Reviewed on May 24, 2023
Our recent trip to Portugal was amazing and exceeded our expectations! The trip started in Porto, and our hotel was nice, our city/culinary tour with Angela was great! We enjoyed the market, oldest restaurant in Porto, and all the food and knowledge that Angela shared with us. Emanuel was a great follow up and shared his perspective of the city , allowing us to explore on our own afterwards. Wilson and the Douro Valley tour was a true highlight with lunch at Maos vineyard. We can hardly wait... Read more

Our recent trip to Portugal was amazing and exceeded our expectations! The trip started in Porto, and our hotel was nice, our city/culinary tour with Angela was great! We enjoyed the market, oldest restaurant in Porto, and all the food and knowledge that Angela shared with us. Emanuel was a great follow up and shared his perspective of the city , allowing us to explore on our own afterwards. Wilson and the Douro Valley tour was a true highlight with lunch at Maos vineyard. We can hardly wait for our wine to be shipped!
Marina really listened to what we wanted and the Portugal Boutique Hotel was a pleasure to stay in. Tony took us to Fatima on the way which we really appreciated. While in Lisbon, we had a great tour of the city, explored on our own, and were taken by Marta to the castle, stopped to look at cork trees, and finished the day at a roadside restaurant for a delicious lunch. With Marta, we felt as if we were with a friend showing us her country.
Final trip to Lagos in our rental was without incident, and we marveled at the landscape. Our final hotel was just gorgeous and we could not have been happier! Food, wine, and catamaran trip just highlighted the beautiful country of Portugal.
Final review? This trip was absolutely beyond our expectations on all levels! It checked all the boxes for us and we were sad to leave! Thank you to Marina for making it happen for us!

Hotel Reviews
The Editory House Ribeira
Porto

Nice minimalistic hotel. Very helpful staff.

Authenticity & Character
Location
Close to everything
Staff
Cleanliness & Comfort
Portugal Boutique City Hotel
Lisbon

Great large room with all the comfort of home!

Authenticity & Character
Location
One block from square. Near everything.
Staff
Helpful, prompt!
Cleanliness & Comfort
Vivenda Miranda
Lagos

What a beautiful hotel and perfect location!

Authenticity & Character
Great good, great service, beautiful rooms!
Location
The views were incredible!
Staff
Cleanliness & Comfort
Hotel Melia Lisbon Airport
Lisbon

Walkable from airport, nice quiet room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Experience in Porto
Foodie Experience in Porto
Porto

No need for dinner after this experience. Wonderful, great tour all around!

Quality of Experience
So much to see, do, eat and drink !
Food
Guides, Drivers and Staff
Angela was a great guide and took really good care of us. She shared life experiences and was very knowledgeable!
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Nelson was a lot of fun and knowledgeable. He changed our Douro River Cruise to happen prior to our tastings which was fine but the boat was full and we had to sit inside. Still great views though. Our tastings were wonderful and lunch at Maos Vineyard was beyond expectations! The owner Rafael joined us in his dining room and the food and wine was excellent! Can’t say enough about the whole experience! Fantastic!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Great trip to Peña Palace, Sintra and lunch at roadside cafe!

Quality of Experience
Food
Guides, Drivers and Staff
Marta was excellent, very knowledgeable about the towns, the surrounding area. She shared her life story with us, made us feel like friends, and made stops along the way to look at cork trees, visit a fire station, and enjoy a regional lunch. Great day!
Transport
Catamaran Trip to Benagil Caves
Catamaran Trip to Benagil Caves
Portugal

Nice ride, attentive crew, great views of the caves from the ocean. Little bit too cold for us to swim but others took advantage.

Quality of Experience
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

We changed the stop and visited Fatima instead. Tony was a good driver who was very agreeable!

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Good walk about in Lisbon with a stop to taste some Eduardino!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 01, 2023

Hi Patricia, thank you so much for taking the time to write this fantastic review and include your trip pictures! It has been a real pleasure working with you on the design and planning of your trip to Portugal and I am delighted to hear you have enjoyed every moment of your trip. I will pass your kind words to all the team :) Again, thank you SO much for this impressive feedback on your trip, I will be more than happy to work with you again in the future for the next adventure! Warmest regards, Marina

We had a super trip, thanks to our brilliant ...
Nepal | Apr 29 - May 10, 2023

Jo
Jo W.
Singapore | Reviewed on May 24, 2023
We had a super trip, thanks to our brilliant guide, Pemba Sherpa and of course Ngima who pulled the trip together for us! The planning was easy, as all we wanted was a straightforward trek into Lantang Valley, but Ngima also organised an excellent day’s outing in Kathmandu for us. The airport pickups and drop-offs were flawless and Ngima’s recommended choice of hotels in Kathmandu worked really well. On the jeep ride to Langtang Valley, the car had a small mechanical problem, but within... Read more

We had a super trip, thanks to our brilliant guide, Pemba Sherpa and of course Ngima who pulled the trip together for us!

The planning was easy, as all we wanted was a straightforward trek into Lantang Valley, but Ngima also organised an excellent day’s outing in Kathmandu for us.

The airport pickups and drop-offs were flawless and Ngima’s recommended choice of hotels in Kathmandu worked really well.

On the jeep ride to Langtang Valley, the car had a small mechanical problem, but within the hour a replacement car had arrived and we were back on our way, with hardly any time at all lost.

Pemba proved to be a great guide on the trek- very accommodating to small changes in the itinerary, very patient and caring with the slower walker of the team and with a great sense of humour. We stayed in lovely tea houses and he made sure that we were as comfortable as we could be, with spare blankets to keep us warm and a steady flow of black tea to keep us going! Our porter, Nyima was also good company and a very steady chap.

We were super-lucky with the weather and hit a fantastic "window" on the day we wanted to walk up Kyanjin Ri- great photos, great scenery! Maybe next time we'd do this trek, we'd plan in an extra day at Kyanjin Gompa, so we could see a little more of the fascinating valley.

We’d be delighted to use the crew again in future trips and we’ve already recommended them to our friends and family!

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on May 26, 2023

Hi Jo W.,
We NMMT family are really grateful and appreciate you taking the time to write a review and share your experience with us. Happy to hear that you had a memorable trekking experience here in Nepal. Thank you for your commitment and we look forward to welcoming you again to Nepal in the near future for your next trip.

Best regards,
Ngima ( NMMT family)

Most Amazing Travel Consultant Ever
Galapagos Islands | May 4 - May 21, 2023

Patte
Patte B.
Lansdale, PA | Reviewed on May 24, 2023
Tamer is the most amazing travel consultant I have ever worked with for a trip - I've been to over 60 countries and I have to say, hands down, Tamer ensured ever aspect of the trip was covered. He asked questions before we had an opportunity to think about the topic. Thank you so much for making our retirement trip a dream come true! Read more

Tamer is the most amazing travel consultant I have ever worked with for a trip - I've been to over 60 countries and I have to say, hands down, Tamer ensured ever aspect of the trip was covered. He asked questions before we had an opportunity to think about the topic. Thank you so much for making our retirement trip a dream come true!

Hotel Reviews
JW Marriott Hotel Quito
Quito

The staff at the JW made our experience even more memorable - thanks to Giss and everyone!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kapari Natural Lodge & Spa
San Miguel de los Bancos

thank you to both Jose's and the staff for making our stay a memorable experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wish there were larger beds, the double for a large man doesn't work especially when the reservation states Queen!
Wyndham Quito Airport
Quito

Great location, great food, great buffet and great spirits= thank you!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on May 24, 2023

My dear Patte :)
I can't be thankful enough! Your kind words and testimony mean the world to us here in Kimkim and to me personally. I can't wait to be part of your future trip. Having the honor of meeting you, John, and the group, in person was the highlight for me. So happy you enjoyed your special retirement trip :)
Yours,
Tamer

Our experience with Maria and her team was great!!
Italy | May 11 - May 22, 2023

A
Ann f.
State College, PA | Reviewed on May 23, 2023
Our experience with Maria and her team was great! It was our first trip to Europe and not sure what to expect. Maria took care of every detail of our trip so that we could relax and explore Italy.
We were able to ask questions at any time while we on our trip & the response time was quick from Maria and Jessica.
We would highly recommend using Maria to help plan your trip to Italy!
Read more

Our experience with Maria and her team was great! It was our first trip to Europe and not sure what to expect. Maria took care of every detail of our trip so that we could relax and explore Italy.
We were able to ask questions at any time while we on our trip & the response time was quick from Maria and Jessica.
We would highly recommend using Maria to help plan your trip to Italy!

Activity Reviews
The Top Tuscan E-Bike Tour
The Top Tuscan E-Bike Tour
Italy

Loved this private tour of the country side and winery!

Quality of Experience
Food
Guides, Drivers and Staff
Steph was our guide and she was amazing!
Transport
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Rome

Our guide, Julia, was amazing! So friendly and knowledgeable. Very impressive and highly recommend her!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on May 24, 2023

Dear Ann, thank you for leaving such a wonderful review! It was great working with all of you and planning your trip to my Bel Paese, and it's even better to know that you enjoyed your days here. I hope you'll come back soon to explore more :)

Best regards,
Maria Grazia

Spain : Planning, Organization and Communication Perfected thanks to KimKim
Spain | May 1 - May 16, 2023

Lori
Lori W.
Chicago, IL | Reviewed on May 23, 2023
My husband and I could never have planned this vacation without KimKim-specifically Beatriz De Pablo from Espiritu Travel. At the outset, I tried organizing the trip myself utilizing online services but I instinctively knew professional help was needed to maximize this travel experience.
Our 16-day trip began in Barcelona with travel to Girona, Tarragona ending in Madrid. KimKim arranged all of our train tickets, hotel stays, and tours and provided background support via the Trip Plans...
Read more

My husband and I could never have planned this vacation without KimKim-specifically Beatriz De Pablo from Espiritu Travel. At the outset, I tried organizing the trip myself utilizing online services but I instinctively knew professional help was needed to maximize this travel experience.
Our 16-day trip began in Barcelona with travel to Girona, Tarragona ending in Madrid. KimKim arranged all of our train tickets, hotel stays, and tours and provided background support via the Trip Plans App which placed all information at our fingertips and access to support from Beatriz's team 24/7. Initially, I was skeptical but now I would not plan such an ambitious trip without relying on KimKim.
All of the hotels we stayed at were well-located smaller boutique properties with top-notch service that frankly exceeded the service levels we have experienced in large name-brand luxury hotels. And I fully admit I would never have selected these hotels on my own just by reading reviews on the internet--that is the value added provided by KimKim.
The Petit Palace Icon Barcelona was well located. It was extremely clean, and comfortable, with nice amenities in the well-appointed rooms. The breakfasts (included) were very good. They also offered food service with a bar. Everything was within easy walking distance and more importantly, it was quiet--Barcelona can get noisy! In Girona we stayed at the Carlemany which again was a very nice and well-located hotel; it was newer and more modern but the rooms were very comfortable (the bed was exceptionally comfortable!). We could quickly walk over the bridge to the old Girona or to the Plaza Independencia. Our hotel in Tarragona was more spectacular in terms of views-we stayed at the H10 Imperial Tarraco and had a view of the ocean/beach and the Roman Amphitheatre. Again, the property was very nice with a good restaurant and bar. By far our favorite hotel was the Hotel Catalonia Las Cortes in Madrid. You would never know it was there! Again, the location was perfect for tourists like us. The staff was very friendly and attentive, the room was very nice, quiet, and spacious again with great amenities. The breakfast at Hotel Catalonia Las Cortes was probably the best of all of the properties we stayed at plus in the afternoons they offered complimentary snacks, and coffee which was very welcomed after a long day of sightseeing.
As for guides and tours:
Barcelona
On our first night of the trip, we had the best Tapas Tour imaginable. It was a small group led by Bryan, a food critic who knew and understood the food scene in Barcelona and graciously shared his wealth of experience. We visited 3 restaurants and enjoyed great food and wine plus met some interesting people.
Day 2 : Dani (Gaudi Tour)
Dani was so knowledgeable about Gaudi and the overall history of Barcelona and its unique architecture. We learned so much from this walking tour.
Day 3: Montserrat & Penedes Tour (Joan & Roger from Llopart Winery)
We wished we had more time in Montserrat; what a spectacular site. I would definitely revisit this site. After Montserrat, we visited Llopart Winery and received quite a comprehensive lesson on wines in the region and tasted exceptional wine.
We spent days 4/5 doing self-guided tours using the wealth of information provided by Beatriz. What a great city to explore.
Girona (GUIDE: Laura)
Once again we were lucky to have such a knowledgeable and friendly guide. She really explained the overall history of the area and shared her academic expertise. We really appreciated Laura's tour of Girona. In fact, if we were to return to Girona/Barcelona we would definitely want to arrange tours with her.
Tarragona (GUIDE: Carmen)
Another friendly expert. We enjoyed our afternoon with Carmen and appreciated her suggestions for other things to see in the area.
Tarragona (Priorat Wine Tour-)
Our private driver took us to two wineries. At the first winery, Mervm Priorati, we were lucky to have Ania guide us through the wines and provide a tour of the property and wine-making operation. The wines were very good. In fact, we shipped some home! The second winery was also nice although I cannot recall the name of the guide. But we did prefer the first winery.
Madrid ( Madrid Walking Tour/ Toldedo)
Brad was such a charming and friendly guide. We really enjoyed the walking tour which proved to be very helpful over the duration of our stay in Madrid. Toledo was an unexpected surprise! Our guide Victor Rodriguez was excellent and really shared his deep knowledge of this incredible UNESCO site.

No review of this trip would be complete without acknowledging the value of the direct communication with KimKim afforded by the App. We used this so much. With a click of a button and you are sending a message to your travel consultant and receiving a reply immediately. We received confirmations for all of our guides, and excursions through the App. When we were considering additional excursions or purchasing tickets for a museum we communicated through the App and everything was arranged. When we decided we wanted to leave on an earlier train from Toledo (on a Sunday of a holiday weekend) we utilized the App and were told how to exchange our train tickets. Beatriz advised us who would be our contact on her days off. It was fabulous! We always felt like we had someone to reach out to if necessary.

Hotel Reviews
ICON BCN by Petit Palace
Barcelona

The Icon is a lovely boutique hotel in a perfect location. Its small size allows the staff to provide excellent service. The rooms and the entire property are VERY clean. Breakfast is extremely good. Nothing like the typical fare at a Hampton Inn in the USA. The hotel also has a nice little bar that serves food plus a charming outdoor space with a pool. Right across the street is a 5-star hotel--go ahead and enjoy the rooftop bar on that property but I doubt the experience of staying there would exceed the service we received at the intimate and quiet Icon.

Authenticity & Character
Old architecture; the rooms were not overly huge but they were very comfortable. Did not feel like cookie-cutter brand hotel rooms
Location
We liked the fact it was off the main street but close enough to get where you wanted to go fast. Restaurants etc nearby
Staff
The staff knew who you were by name and what room you were in;
Cleanliness & Comfort
Nice amenities (Molton & Brown); comfortable bed; very prompt cleaning your room each day
Hotel Carlemany Girona
Girona

Nice location ; easy access to the old part of Girona

Authenticity & Character
Very nice clean and modern
Location
quick walk to the bridges to the old city and to the main square
Staff
Cleanliness & Comfort
best mattress!
H10 Imperial Tarraco
Tarragona
Authenticity & Character
Modern hotel but very nice
Location
The view from this hotel was stunning; Overlooking the beach and the Roman ruins; Easy to walk to restaurants
Staff
The gentleman who was at the front desk was so nice and helpful
Cleanliness & Comfort
Clean, comfortable...the only minus was that the shower (which was clearly remodeled) got the floor really wet everytime you used it but other than that it was great
Catalonia Las Cortes
Madrid

What a delightful property; Loved the location and the rooms. It was charming...the people who worked there were so nice and helpful. The breakfast service was excellent; nice buffet but you could also get made-to-order omelets, eggs etc. In the afternoon, they have snacks (finger sandwiches, coffee, and other items)

Authenticity & Character
Just a charming property with charming rooms. They have maintained the character of the original building while incorporating the hotel function.
Location
Hidden gem; You would not know this hotel was even there...but it was right off of Santa Ana Square and easy to get to everywhere you wanted to go
Staff
The staff was friendly and attentive
Cleanliness & Comfort
The entire property was very clean; Best towels ever!
Activity Reviews
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Our first night in Barcelona we were guided on a tapas adventure with a true expert, Bryan, a food critic and so knowledgeable about the food scene in Barcelona. Besides taking us to 3 great restaurants he also provided recommendations we utilized for our entire stay in the city. He is a great conversationalist and really engaged with the group. So much fun

Quality of Experience
Bryan the guide!
Food
Everything!
Guides, Drivers and Staff
Bryan facilitated spirited conversation among our small diverse group. Very fun
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona

Dani really shared his depth of knowledge which reflected years of experience

Quality of Experience
Guides, Drivers and Staff
Dani was so friendly and nice
Day Trip to Montserrat & Penedès Region Wine Tasting
Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona

Montserrat probably deserves a day on its own. So fascinating and spectacular; The trip to Llopart winery was also exceptional;

Quality of Experience
Guides, Drivers and Staff
Joan our guide at Montserrat clearly had great affection for the monastery. Roger at Llopart was excellent.
Transport
A larger van is needed for the 6 tour participants plus a driver. It was very cramped
Privately Guided Tour of Girona
Privately Guided Tour of Girona
Girona

An expert/academic tour guide is really a benefit for this site; There is so much history here. I would revisit Girona again

Quality of Experience
Guides, Drivers and Staff
Laura was fantastic; her academic background really helped
Guided Visit of Museo del Prado with Art Historian
Guided Visit of Museo del Prado with Art Historian
Madrid

This is not a place to miss. You could spend a number of days here taking all of it in.

Quality of Experience
Our guide
Guides, Drivers and Staff
Linda our guide really focused on the Spanish Masters and gave us quite an Art History course. We were able to use our new found knowledge of the Spanish painters when visiting Toledo!
Highlights of Old Madrid Walk
Highlights of Old Madrid Walk
Madrid

It is always nice to take a walking tour when you first get to a city to get the lay of the land and understand where everything is in relation to where you are staying. Our guide was very personable and very helpful

Quality of Experience
Guides, Drivers and Staff
Brian, was very insightful and shared the interesting history of Madrid on our walking tour
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

Toledo was a surprise; So much to see and so much history. The basilica was beyond expectation

Quality of Experience
Guides, Drivers and Staff
Our guide Victor Rodriguez was excellent
Transport
Easy train trip from Madrid to Toledo.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 24, 2023

Lori! Wow!!!! Thank you, so, so much for your kind words to the entire team! As I have mentioned to you before, we always do our best for all of our travelers to have a great time while traveling so it's been truly a pleasure to work with you before and during your trip. We always try to work with hotels that can make you feel like you are at home, so I'm so happy to know we made a great selection :) Again, thank you SO much for this impressive feedback on your trip, I will be more than happy to work with you again in the future for the next adventure! Best regards, Bea.

Travel with KimKim is real people and human interaction in the planning process
Italy | May 11 - May 18, 2023

Luis
Luis D.
Sunnyvale, CA | Reviewed on May 23, 2023
This Italy trip was fantastic. We travel and speak directly with Valentina, Jessica, and Barbara as Italy experts to make this trip go smoothly and exciting. Our private's guides, Manuela in Florence, Sara in Venice, and Selenia in Rome, were outstanding. They are competitive and knowledgeable. Siena was a surprise because we didn't know that we would like it so much. In "la Bellissima Florencia," we have a great time taking Tuscan cooking classes with our chef Tomasso and his incredible... Read more

This Italy trip was fantastic. We travel and speak directly with Valentina, Jessica, and Barbara as Italy experts to make this trip go smoothly and exciting. Our private's guides, Manuela in Florence, Sara in Venice, and Selenia in Rome, were outstanding. They are competitive and knowledgeable.

Siena was a surprise because we didn't know that we would like it so much. In "la Bellissima Florencia," we have a great time taking Tuscan cooking classes with our chef Tomasso and his incredible team of chefs. Venice- St. Marks Basilica was astounding. Venice's food is excellent. I eat at Agli Alboretti Hotel, and the chef is excellent. Gondola thru canals and the vias were terrific, wonderful time for shopping.

We love it, and our next personal trip will be retaken with KimKim. Thank you, guys, for this beautiful travel time.

Hotel Reviews
Il Battistero Siena
Siena

Cozy, personal, private, quiet, great view, excellent host. Perfect!!

Authenticity & Character
This hotel has an old aqueduct and storage for wine downstairs which have a fantastic story about its construction. Go to check.
Location
Walking distance to everything and, at the same time quiet neighborhood.
Staff
Attentive, responsive.
Cleanliness & Comfort
It's a medieval building with suppressive accommodation. It was fantastic.
B&B Hotel Firenze City Center
Florence

Good, but they allocated us to a handicapped room with water excess outside the shower door thru the floor.

Authenticity & Character
Bathroom
Location
Accessible to so many places within walking distance.
Staff
Attentive but not responsive
Cleanliness & Comfort
Water excess outside the shower door thru the floor.
Hotel agli Alboretti
Venice

Old building with authentic decoration of Venice Bay. Cozy, charming, and excellent restaurant. The restaurant annex to the hotel is terrific. One of the best food I ever taste. The fish soup is terrific. Really delicious.

Authenticity & Character
Charming, authentic old Venice building.
Location
Quiet location. Near everything at the same time.
Staff
The staff was great. Attentive, responsive. The restaurant staff was excellent.
Cleanliness & Comfort
Very clean.
Boutique Hotel Galatea
Rome

It is like a secret place deep inside Rome. Walking distance to everything. Cozy, charming, clean, and accessible.

Authenticity & Character
Cozy and charming. It is like we live in a Rome neighborhood.
Location
Walking distance to everything
Staff
Knowledgeable. Take care of everything. We like the service a lot.
Cleanliness & Comfort
Very clean
Activity Reviews
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Florence

Great visit with amazing detailed information from our guide Manuela, and even the occasional joke. Perfect also because you get to skip the long lines.

Quality of Experience
The academy surprises me. I never tough the David sculpture is so awesome.
Guides, Drivers and Staff
All of them were very respectful and attentive. Very professional and knowledgeable.
Transport
High-quality transportation.
Guided Tour of Florence Duomo with access to the Dome
Guided Tour of Florence Duomo with access to the Dome
Florence

Special place. Botticelli's work is outstanding

Quality of Experience
Amazing place. Impressive work of art.
Guides, Drivers and Staff
All of them are great. Respectful and knowledgeable.
Transport
High-quality transportation
Central Food Market & Tuscan Cooking Class
Central Food Market & Tuscan Cooking Class
Florence

It was perfect. I love to cook, and this experience was fantastic—easy techniques to perform some Tuscan recipes.

Quality of Experience
Beginning with the market to pick the ingredients was terrific. The whole class was straightforward to follow. The interactions with the chefs were excellent.
Food
Terrific. The best Ragu sauce I ever taste.
Guides, Drivers and Staff
All of them are great. Respectful and knowledgeable.
Transport
High-quality transportation
Giotto Bell Tower Tickets
Giotto Bell Tower Tickets
Florence

Good trip. Excellent views of the city.

Quality of Experience
Good trip. Excellent views of the city.
Guides, Drivers and Staff
Very respectful and attentive.
Transport
High-quality transportation.
Venice Walking Tour with St. Marks Basilica and Gondola Ride
Venice Walking Tour with St. Marks Basilica and Gondola Ride
Italy

This is a pretty good trip. Venice was outstanding. Our guide (Sara) was excellent. A combination of knowledgeable, personable, and humorous at the same time. It was well worth seeing the Square and the Basilica. I learned a lot and was on a private tour avoiding lines on a crowded day. So, it was perfect.

Quality of Experience
This is a pretty good trip. It was well worth seeing the St. Marks Basilica. OMG, what a place. I learned a lot and was on a private tour, avoiding lines on a crowded day. So, it was perfect.
Guides, Drivers and Staff
Our guide (Sara) was excellent—a combination of knowledgeable, personable, and humorous at the same time.
Transport
High-quality transportation.
Dine. Taste. Learn
Dine. Taste. Learn
Rome

Great Time. Excellent food. We love the wines.

Quality of Experience
Very good food and the quality of the "tapas", fantastic.
Guides, Drivers and Staff
The host was terrific. Very knowledgeable and charming.
Transport
High-quality transportation
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Rome

Fantastic tour with guide Selenia providing detailed explanations and descriptions of sites; perfectly knowledgeable, energetic, and well-expressed guide, willing to answer all questions, big and small.

Quality of Experience
Selenia has a deep knowledge of history and she brings it to life. We got so much more than we would have if we had simply walked through as tourists. She answered questions and added interesting historical facts. She made our trip perfect.
Guides, Drivers and Staff
Fantastic tour with guide Selenia providing detailed explanations and descriptions of sites; perfectly knowledgeable, energetic, and well-expressed guide, willing to answer all questions, big and small.
Transport
high-quality transportation
Local specialist: Jessica Proietti

Italy - Florence, Rome and the Amalfi Coast - Fabio did a great job!
Italy | May 11 - May 19, 2023

K
Kevin H.
Duluth, MN | Reviewed on May 23, 2023
Fabio was an excellent guide both during the planning process and while we were on our trip.
Our group of four wanted to visit Florence and the Amalfi Coast and Fabio did a great job reserving our hotels, arranging transportation and securing tickets for tours in Rome and in Florence.
Our hotels in Rome, Sorrento and Florence were first-rate! The locations were perfect, the rooms were excellent and the perks (complimentary breakfast and evening wine/snacks) were unbelievable! Our... Read more

Fabio was an excellent guide both during the planning process and while we were on our trip.
Our group of four wanted to visit Florence and the Amalfi Coast and Fabio did a great job reserving our hotels, arranging transportation and securing tickets for tours in Rome and in Florence.

Our hotels in Rome, Sorrento and Florence were first-rate! The locations were perfect, the rooms were excellent and the perks (complimentary breakfast and evening wine/snacks) were unbelievable!

Our drivers and guides were also outstanding. Our most memorable experience had to be our private tour of the Uffizi Gallery and the Academia in Florence. Our guide, Brenda, was amazing. She was passionate about the art and her insights made the tour really special.

The only difficulties we faced in our trip were due to our flight cancellation to Italy at the beginning of our trip. Fabio was right there to change our tour reservations and our hotel reservations. (He must be awake 24/7 monitoring messages!)

We would recommend kimkim highly, especially if you get a chance to work with Fabio!

Hotel Review
Otivm Hotel
Rome

We really enjoyed our stay at the Otivm Hotel. The staff really made us feel at home! The evening complimentary wine and charcuterie board and the complimentary breakfast on the rooftop made this stay unforgettable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on May 25, 2023

Hello Kevin,

Thank you so much for taking the time to write this beautiful review. I am so happy that despite the initial stress of the flight cancelation, the vacation went great overall. I am looking forward to assisting you, Carol, Karen, and Henry again on your next trip to amazing Italy! 🙂

All the best, and arrivederci!
Fabio

We had an unforgettable trip!
Greece | May 2 - May 21, 2023

David
David M.
Richmond, TX | Reviewed on May 23, 2023
Chris did an awesome job planning our trip. He understood clearly what we wanted and helped us understand what we didn’t know we wanted. We didn’t know rental cars could be delivered/picked up at your hotel. GENIUS!!! The local support team was very helpful and comforting. They answered any questions, effortlessly made slight timing changes we wanted, and caught schedule changes (ferry) that we would have missed completely. Read more

Chris did an awesome job planning our trip. He understood clearly what we wanted and helped us understand what we didn’t know we wanted. We didn’t know rental cars could be delivered/picked up at your hotel. GENIUS!!! The local support team was very helpful and comforting. They answered any questions, effortlessly made slight timing changes we wanted, and caught schedule changes (ferry) that we would have missed completely.

Hotel Reviews
San Salvatore Monastery
Chania

Location, Location, Location of a fantastic hotel. The hotel is directly across from the Lighthouse. We were in the superior suite which means our terrace overlooked the entire port and a sunrise view. The patio out our door has a beautiful sunset view. Irene was fantastic taking care of everything. I recommend the bed and breakfast options with the Greek breakfast.

Authenticity & Character
The hotel was formerly a Monastery. It has been in the owners family since the Monastery was auctioned off at the end of the Ottoman's rule. Verify with Irene (owner) when you stay there.
Location
Staff
Cleanliness & Comfort
Noble Suites
Athens

Noble Suites was a fantastic place to start our trip. Our suite had a big picture window with a view of the lit-up Acropolis, which was an incredible sight to see upon arrival.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orizontes View Hotel
Pyrgos Ilia

The view from Orizontes View Hotel was stunning. The hotel itself was nice, but the location and view were the main highlights.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amymone Suites
Nafplio

Amymone Suites had a great location in downtown Nafplio, but the hotel itself was not particularly special. It was a little small, but that is to be expected in a downtown location. Overall, it was a good option given the location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Acropolis & Flavors of Athens
Acropolis & Flavors of Athens
Athens

The guided tour of the Acropolis and the food and drink walk around Athens were fantastic. The tour guide was very personable and knowledgeable, quickly adapting to our interests and preferences. It was great having a private tour, as it allowed us to personalize the experience and have more in-depth conversations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lunch with Olive Grove View
Lunch with Olive Grove View
Greece

We expected a lunch and olive oil tasting at a farm, but it turned out to be at a campsite. We only got to taste one olive oil, and there wasn't much of a tour or explanation of the production process. On the bright side, the olive oil we tasted was good enough that we bought some to take home.

Quality of Experience
Food
No lunch was provided
Guides, Drivers and Staff
Transport
Acropolis of Mycenae Guided Tour 
Acropolis of Mycenae Guided Tour 
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting and lunch in a winery in Nemea
Wine Tasting and lunch in a winery in Nemea
Greece

The wine tasting and lunch at the winery in Nemea were excellent. The lunch was a delicious three-course meal, and the wine tasting was informative and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Catamaran Caldera Cruise
Sunset Catamaran Caldera Cruise
Santorini

The sunset catamaran cruise was amazing. The catamaran, crew, and other guests were all great. The food and drinks were excellent, and they even had a barbecue on the boat, serving fresh fish. The weather was perfect, and it was an overall fantastic experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos

A fantastic trip with excellent service
Norway | May 13 - May 21, 2023

Owen
Owen B.
Peoria, IL | Reviewed on May 23, 2023
This was our first time booking with KimKim and it was an excellent experience all around. Tom especially did a great job with planning. He was also incredibly helpful during the trip, rescheduling taxi rides and helping us get a refund when we accidentally got overcharged by one of the drivers. All of our planned activities were excellent and our hotels were some of the most amazing places we have ever stayed. We were so happy with our experience. Read more

This was our first time booking with KimKim and it was an excellent experience all around. Tom especially did a great job with planning. He was also incredibly helpful during the trip, rescheduling taxi rides and helping us get a refund when we accidentally got overcharged by one of the drivers. All of our planned activities were excellent and our hotels were some of the most amazing places we have ever stayed. We were so happy with our experience.

Hotel Reviews
Hotel Bristol
Oslo

Incredible. Very nice hotel with amazing breakfast buffet! Worth every penny.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

Overall the hotel was incredible. The restaurant was a little less impressive although still decent. It is a little difficult to get around if you don't have a car although we were able to figure out the electric bikes and the bus.

Authenticity & Character
Location
Great but hard to get around without a car
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

One of the most beautiful and stunning hotels. Absolutely worth staying in the more expensive Swiss Chalet portion of the hotel. The Buffet was excellent if a bit pricy. Definitely an evocative experience.

Authenticity & Character
I have never stayed in a hotel with more character. It felt like you had dropped back in time while maintaining all the modern luxuries
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen

Beautiful old hotel with modern amenities. The Bar on the 3rd floor was a great experience and worth a special trip. If you want to get into the restaurant, you probably need to book a long ways ahead. Breakfast buffet was excellent!

Authenticity & Character
Especially loved the bar on the 3rd floor
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo

A wonderful walk through the city that gave a lot of character. We especially loved stopping off at the coffee shop and might have actually enjoyed a few more stops along the way. Also enjoyed the personal take although we wished for just a bit more history.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Borgund Stave Church & Walk Kings Road - Vindhellavegen
Visit Borgund Stave Church & Walk Kings Road - Vindhellavegen
Norway

Absolutely worth a special trip. A gorgeous church although it is smaller than it looks in the photos. We had our taxi wait on the other side of the Vindhellavegen and walked up and over the top. It was not a difficult walk and was a very cool experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Safari Taste
Fjord Safari Taste
Norway

I went into this thinking it would be a bit of a tourist trap nightmare. However, it ended up being one of the prettier and more enjoyable experiences of the trip. I loved stopping off to get some goat cheese and I almost wish we could do a second stop as well. Paulina was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Lifestyle: Balestrand Fjord Angling & Trolling Excursion
Lifestyle: Balestrand Fjord Angling & Trolling Excursion
Balestrand

This was a great experience. We especially loved hearing about Thor's experiences growing up and some of the history of Balestrand. I think we had wished for just a bit more history mixed in such as of the vikings and of Norway as a whole. Fishing was fun too!

Quality of Experience
Guides, Drivers and Staff
Thor was an amazing personality
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

A very fun walk through the town that brought us to many beautiful places. I think it would be amazing if we stopped off at some places along the way to try local foods, or see some local craftsmen etc. Also would have loved just a bit more history. Overall a great morning.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Flåm to Aurland
Transfer from Flåm to Aurland
Norway

Driver didn't know we had already paid. However, our KimKim guide was able to get our money refunded quickly!

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer Aurland-Borgund
Transfer Aurland-Borgund
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer Borgund-Aurland
Transfer Borgund-Aurland
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Aurland to Flåm
Transfer from Aurland to Flåm
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Jun 03, 2023

Its wonderful to hear everything went smooth and that you had a great time here.
And we are here to help and assist you so no worries about that.
When you are happy about your experience here I am happy too :)

All the best.

Best regards,
Tom

Great Local Specialist who knows their country!
Costa Rica | May 8 - May 17, 2023

Touraj
Touraj K.
Houston, TX | Reviewed on May 23, 2023
This was my first time using KimKim to plan my trip and I travel to over 20 countries so far.
Pros: I can say there is a huge advantage by using KimKim cause they connect you with a local travel specialist who knows the county very well and can advise on best things to do, best tours to take and get you the best deals!
Nuria, is a great specialist and she takes the time to customize your trip to what you like and want to do and tries her best to accommodate all your needs. We went back and...
Read more

This was my first time using KimKim to plan my trip and I travel to over 20 countries so far.
Pros: I can say there is a huge advantage by using KimKim cause they connect you with a local travel specialist who knows the county very well and can advise on best things to do, best tours to take and get you the best deals!
Nuria, is a great specialist and she takes the time to customize your trip to what you like and want to do and tries her best to accommodate all your needs. We went back and forth several times to update and customize my itinerary and she replied very quickly in short notice and without any hesitation to help me plan my trip and answered every question I had. If you are lucky enough to work with her, I highly recommend her.

Cons: the only main downside I see with KimKim and honestly only thing that might prevent me from using it again is that they do not allow the travel specialist to provide the cost break down of your trip. This was a huge downside for me as it would not allow me to make informative decisions as what I would think is worth for the activities or tours I want to do. All I see is a package deal and cannot make informative decisions. For example, we love to do ziplining, but there would be decision making that I would want to do it, if I know the activity is $50 or $200! However, you can't see the breakdown, therefore you are making decisions blindly.

Tips: We loved the "El Tiger Waterfalls" in Monteverde and is a most see! As Nuria suggested, we did a by ourselves and did not get a guided tour. Because you want to take your time and really enjoy this wonderful place as you go through ~6 large waterfalls and several mini ones. Do the complete tour which comes with a 3km hours back ride at the end which is wonderful.
We also loved the "Manuel Antonio National Park", however, we felt a little rushed by using a guide. I would preferred doing by myself to take my time and really enjoy the amazing park. Although, having a guide is nice and they explain many things you counter, I would just suggest if you do use the guided tour just leave them at the "Manuel Antonio Beach" and do not continue with them the rest of the way back as it will be a rush walk back anyway. 10 to 15 min beach time at this wonderful beach does not do the justice and you want to kick back and relax and enjoy it.
Lastly, I suggest making it further south to the "Parque Nacional Marino Ballena". This National park has an beautiful very large beach that you can enjoy (check out the pictures on Google for yourself".

Pura Vida!

Hotel Reviews
Hotel Kokoro Mineral Hot Springs
La Fortuna

Amazing and friendly staff and service. Loved the view and how this wonderful hotel looks and how the rooms are set up. Breakfast was local and very good as well. Hot Springs were daily filled, the hot spring water would be pumped from the underground to fill up the nice springs and then they dump it later on after midnight and get it ready for next day, which was great. Overall great hotel and loved it.

Authenticity & Character
Location
Close to the down and all other activities you would want to do.
Staff
Cleanliness & Comfort
Cala Lodge
Monteverde

Over all great. Clean and nice rooms. Views were great and loved how the building was made. Loved the breakfast area and the view as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Espadilla Gardens Hotel
Manuel Antonio

We absolutely loved it. Very friendly staff. Clean room and amazing service. Not that many people and the pool area was great. Had everything we needed and could chill 24/7 by the pool if we wanted to, so a late night deep in the water was no issue and very enjoyable cause the water remained nice and warm.

Authenticity & Character
Location
Right next to the Parque Nacional Manuel Antonio. Also a short walk to the beach, etc.
Staff
Leo was great and answered every question we had!
Cleanliness & Comfort
Diana our room service was great. She would make animal shaped with towels or do little surprises for us everyday!
Activity Reviews
Private: Arenal Volcano & 1968 Reserve Guided Hike
Private: Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

Great hike and the tour guide was nice to explain to use regarding the area and show us all the cool things.

Quality of Experience
Guides, Drivers and Staff
Private: La Fortuna Waterfall Guided Hike
Private: La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

You really don't need a guide for this hike. Do it by yourself and take your time to enjoy this amazing waterfall.

Quality of Experience
Guides, Drivers and Staff
The guide was a great person, however there is not much to explain for this area and does not require a guided tour.
Boating in Caño Negro Wildlife Refuge
Boating in Caño Negro Wildlife Refuge
Arenal/La Fortuna

Amazing, and you get to see so many animals. If you came to Costa Rica to see different animals and spices, this tour is for you.

Quality of Experience
Food
I really enjoyed the testing after lunch and get to try the locally made Guaro, which is stronger but much smother what you can get at the stores. You get to learn about it too!
Guides, Drivers and Staff
Transport
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

The tour guide was great, however the season was not right as we could not see all the coffee making in action. Also, we were not lucky enough to see many things at the Nature Walk and you never know what you get to see, but overall was good experience.

Quality of Experience
Guides, Drivers and Staff
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde

Amazing, and you need a guide to explain you about the importance of these forest and all it has to offer.

Quality of Experience
Guides, Drivers and Staff
Transport
Zip Lines & Hanging Bridges
Zip Lines & Hanging Bridges
Monteverde

Amazing zip lines and hanging bridges! You even get to do a Tarzan swing! Go Big or Go Home!

Quality of Experience
Guides, Drivers and Staff
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Felt little rushed by using a guided tour. Would have loved to enjoy more time specially at the beach.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Jul 30, 2023

Hello Touraj,

Thank you so much for your feedback and all of your comments! It was truly a pleasure to help you make this fantastic trip for both of you and I dearly appreciate your detailed review and will take into account all of these comments for future travelers and to Kimkim team.

Pura Vida and all the best,
Nuria

Mieke was a great agent. She listened to what...
Bhutan | Apr 30 - May 9, 2023

julie
julie c.
Encinitas, CA | Reviewed on May 23, 2023
Mieke was a great agent. She listened to what we liked and delivered exactly the trip we wanted. It was a great mix of hiking and culture, and spa. She was extremely easy and efficient to work with and she really knew the details about traveling to and in Bhutan. Would highly recommend her. Read more

Mieke was a great agent. She listened to what we liked and delivered exactly the trip we wanted. It was a great mix of hiking and culture, and spa. She was extremely easy and efficient to work with and she really knew the details about traveling to and in Bhutan. Would highly recommend her.

Hotel Reviews
Mountain resort
Jakar

great hotel in beautiful setting though there is nothing nearby in terms of shops/nightlife. the staff is lovely. Food great. And spa services wonderful and easy to book

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Uma Punakha
Punakha

beautiful hotel. great staff, dinners and bartender. Definitely recommend even though the location is a little off the beaten path

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on May 24, 2023

Hi Julie
Thank you for posting a review and your kinds words. I am glad that you have enjoyed your time in Bhutan and it was an honor forming a part of the preparation for it!
Wishing you all the best,
Mieke

Trip to Turkey
Turkey | May 6 - May 16, 2023

R
Robert G.
Basking Ridge, NJ | Reviewed on May 22, 2023
We had a great trip to Turkey in May. Berat did an excellent job with our itinerary and was very flexible when we had to change our dates. She was a pleasure to work with. Berat very organized and each step of our trip was planned perfectly. She was able to combine all the sights we wanted to see including Istanbul, Capodoccia, Ephesus, and the Mediterranean coast into a 10 day trip for 4 family members. Fortunately, the weather cooperated and allowed us to do everything in our... Read more

We had a great trip to Turkey in May. Berat did an excellent job with our itinerary and was very flexible when we had to change our dates. She was a pleasure to work with. Berat very organized and each step of our trip was planned perfectly. She was able to combine all the sights we wanted to see including Istanbul, Capodoccia, Ephesus, and the Mediterranean coast into a 10 day trip for 4 family members. Fortunately, the weather cooperated and allowed us to do everything in our itinerary. The guides and drivers were very good as were the accommodations that Berat recommended. I wholeheartedly recommend Berat as a trip planner when considering traveling to Turkey.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 23, 2023

Dear Robert,

We are so glad to read your review, thank you for your kind words. We look forward to welcoming you in Turkey in the near future.

Best regards from the whole Trail Travel team,
Berat

This trip was so much better than I ever expe...
Norway | May 14 - May 21, 2023

Peter
Peter W.
Parsippany, NJ | Reviewed on May 22, 2023
This trip was so much better than I ever expected it could be, and I have to send massive kudos to our trip planner Christina. We told her what we wanted to see and do, she over-delivered. There’s a restaurant in Oslo I wanted to experience, but was told by friends “there’s no way you’ll ever get a res there”. They were wrong. Christina took care of it. I wanted luxury accommodations. Christina delivered. How about seeing the fjords, too? Of course. She set us up at 29/2 Aurland. I NEVER... Read more

This trip was so much better than I ever expected it could be, and I have to send massive kudos to our trip planner Christina. We told her what we wanted to see and do, she over-delivered. There’s a restaurant in Oslo I wanted to experience, but was told by friends “there’s no way you’ll ever get a res there”. They were wrong. Christina took care of it. I wanted luxury accommodations. Christina delivered. How about seeing the fjords, too? Of course. She set us up at 29/2 Aurland. I NEVER would’ve found this on my own. Never. Our guide there, Anders, was an absolute gem. He anticipated our needs without us even having to ask. Truly an amazing person. And the property was just beyond. We’d travel back to Norway just for 29/2 and Anders! Christina, you truly went over and above for us and the result was the trip of a lifetime. Can’t wait to use kimkim again, hopefully our next planner will be just as wonderful as Christina. Btw, I didn’t even mention her lightning fast responses to my every inquiry during the trip planning process. Christina definitely the gold standard.

Hotel Reviews
Amerikalinjen
Oslo

Perfect location. Great breakfast. Rooms sumptuous. No complaints at all. Once the renovations are complete I’d be sure to ask for a loft room!

Authenticity & Character
Location
Right across from the train station. Convenient to everything.
Staff
They made you feel like you were the only guest they were accommodating.
Cleanliness & Comfort
29|2 Aurland
Aurland

I can’t recommend this destination enough. Easy transport from the train, and hugely authentic accommodations. The real deal, not faux. Amazing dinners in a beautiful setting. If there’s a candle shortage in Aurland it’s because of them. Be sure to ask for the wood fired hot tub. The experience of a lifetime. But, moreover, be sure to ask for Anders as your guide. He’ll customize an itinerary for you and treat you like his best friends. We’d go back just for Anders!

Authenticity & Character
This property has been in the owner’s family for generations. It doesn’t get any more authentic.
Location
You’re on the fjord. The best views. The best hikes.
Staff
There wasn’t a person on staff who didn’t go out of their way for us. Not one.
Cleanliness & Comfort
Activity Reviews
Oslo Dinner Cruise
Oslo Dinner Cruise
Oslo

We did a dinner cruise on our first night in Oslo which was suggested by Christina. It was a good way to see the city while we were tired from traveling. The cruise was fine, but not the greatest.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Waterfall Hike
Guided Waterfall Hike
Norway

We had a private group waterfall hike with our guide Anders. He was super cooperative and adjusted the hike to our capabilities since we were in our 60s and 70s. It was a great experience, especially because he was more than willing to customize the hike for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Pasture farm and Local handcrafters
Pasture farm and Local handcrafters
Aurland

The farm tour was amazing. The woman who owns the farm took us on a hike on her property and showed us a summer cabin where she made us Norwegian pancakes. We learned about her family's life there and how she is trying to preserve it for generations. It was a unique and special experience that we wouldn't have had as average tourists.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on May 23, 2023

Thank you, Peter for taking the time to write this detailed review.
I will make sure to pass over the nice words to the people of 29 2 Aurland.
It makes me so happy to hear that you had a nice time here in Norway!

All the best to the two of you!
Christina

Ken and Diane Hood 5/4-5/19/2023
Italy | May 5 - May 19, 2023

K
Ken H.
Arden-Arcade, CA | Reviewed on May 22, 2023
The trip was wonderful. Rome was crowded and crazy, I’d been there before, but a magnificent city with unmatched history and energy. The colosseum tour with Marta was excellent, with a chance to see the underground that wasn’t available last time I was there. The architecture and engineering that took place 2000 years ago is mind boggling. The hotel was good, full of travelers. Transportation to and from the airport was perfect, both drivers arriving early.
The driver, Fabio, who took us...
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The trip was wonderful. Rome was crowded and crazy, I’d been there before, but a magnificent city with unmatched history and energy. The colosseum tour with Marta was excellent, with a chance to see the underground that wasn’t available last time I was there. The architecture and engineering that took place 2000 years ago is mind boggling. The hotel was good, full of travelers. Transportation to and from the airport was perfect, both drivers arriving early.
The driver, Fabio, who took us from Rome to Sorrento was wonderful. Very friendly, knowledgeable, speaking excellent English, he was a tour guide as well as a driver. The stop at Pompei was amazing. The tour guide Yulia was excellent, so intelligent and articulate. The hotel in Sorrento was beautiful, on a cliff overlooking the sea. The room was spacious and pleasant, although a bit cave-like with no outside light. One of the desk clerks was very helpful in setting up my Google Maps app. Our Amalfi coast driver, Angelo, was friendly and entertaining, and a veteran at the challenging coastal drive. The day was beautiful despite rain and fog.
A good driver (name unremembered) got us to the Naples airport for the car rental. The car rental was perhaps the most difficult and stressful part of the trip. Very busy and rushed. I upgraded because that was the only option to get navigation, and a very helpful lot attendant got the car computer to work in English. The car was new and beautiful, a Lynk and Co. model, but the electronics were overwhelming and the scant manual was in Italian. We were able to utilize the navigation but couldn’t figure out most other functions. Nonetheless it was a beautiful car and the actual driving was fine. Returning the car at the Termini train station in Rome was very stressful. The station is a frantic and extremely busy place, and there are no signs directing you to the car rental return. A helpful maintenance worker told us how to get to the return lot, or we may still be there driving around. The check out man spoke very little English, and I signed a lot of papers with no idea what I was signing. I received an invoice several days later and I have no idea how much was prepaid or how much I actually am paying for the rental, including a damage surcharge for unknown reasons. I’ve rented cars many times, and its a stressful process, even in your native language, and the rental car industry is well known for mysterious charges. I’m not asking for anything to be done, but just letting you know that the whole process was stressful.
Matera was a surprise and an amazing place. Alina was a wonderful guide, the city was breathtaking, and the experience there was definitely a highlight of the trip. The hotel was very nice and the proprietors were friendly and helpful.
Bari went well. Our guide Giorgio was fantastic, and gave us a very personal and enjoyable tour of the old town. The hotel was central and worked out fine.
Lecce was enjoyable. We had a lot of trouble parking and finding our B&B in the very confusing maze of streets in the old town. There was no one there to greet us when we finally found the place, but was able to call and talk with someone who informed us about parking and actually getting into the room. The door code didn’t work but someone eventually came to let us in. The accomodation was very nice, but we missed the availability of a proprietor who could provide advice and direction. We did a walking tour through the tourist office with a very good guide, and took the narrated tram ride that was informative. The orecchiette class was wonderful, entertaining, interesting, and fun. The owner of Strada del Vino was very supportive and friendly.
The trip was a resounding success, and KimKim’s services were absolutely what we needed. Setting up accommodations and guided events, prepaying, and developing an excellent itinerary made it easy for us to relax and enjoy beautiful Italy.
The app made it easy to know what we were doing and going, and we consulted it dozens of times through the trip. Having you and Jessica available and checking in with us was helpful and reassuring.
A couple of suggestions (not complaints): It would be helpful if parking information was included in the hotel descriptions in the app. Not knowing about parking when coming into busy cities, sometimes
with narrow, winding streets is stressful.
In terms of itinerary, going first to Lecce and ending in Bari would reduce the long drive back to Rome by nearly 2 hours.

Thank you again for your hard work and genuine concern. I won’t hesitate to recommend your services to others.

Grazie Mille

Arrivederci,

Ken and Diane

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on May 24, 2023

Dear Ken and Diane, thank you so much for this accurate review!
We're so happy to read that you enjoyed our beautiful country :) It's been a pleasure helping you planning your trip. We look forward to helping you explore other parts of Italy in the future!

I wish you both all the best.

Ciao from Southern Italy,
Maria Grazia

Amazing experience working with Marina!!
Spain | May 2 - May 11, 2023

Allison
Allison K.
Huntington Park, CA | Reviewed on May 22, 2023
I had the absolute pleasure of working with Marina at KimKim to plan our honeymoon to Spain, and I cannot express enough how grateful we are for her exceptional expertise and incredible dedication. Marina made the entire process a breeze, taking away any worries or stress that we had about planning a trip to a country we had never visited before. From the very beginning, Marina's warmth and professionalism shone through. As first-time international travelers, my husband and I were feeling... Read more

I had the absolute pleasure of working with Marina at KimKim to plan our honeymoon to Spain, and I cannot express enough how grateful we are for her exceptional expertise and incredible dedication. Marina made the entire process a breeze, taking away any worries or stress that we had about planning a trip to a country we had never visited before.

From the very beginning, Marina's warmth and professionalism shone through. As first-time international travelers, my husband and I were feeling a bit overwhelmed by the logistics and intricacies of planning a honeymoon. However, Marina's extensive knowledge and experience put us at ease. She patiently listened to our desires and aspirations for our honeymoon and took the time to truly understand what we were looking for.

We explained to Marina that we wanted a romantic and immersive experience, where we could truly soak in the beauty of Spain's nature, architecture, and culture. And let me tell you, she exceeded all our expectations. Marina's deep understanding of the country, combined with her innate creativity, resulted in a meticulously crafted itinerary that catered perfectly to our desires.

One of the aspects that made working with Marina truly outstanding was her invaluable insider knowledge as a native Spaniard. This added a level of authenticity and depth to our trip that we would not have achieved otherwise. Marina was able to suggest activities and private tours that were "off the beaten path," allowing us to uncover hidden gems and experience Spain in a way that felt more intimate and personal.

In fact, two of our most memorable experiences during the honeymoon were activities that Marina initially suggested, and at first, we weren't particularly drawn to them. She encouraged us to visit a Sevillan olive oil estate, where we learned about the intricate process of olive oil production and indulged in a tasting that left our taste buds dancing with delight. Additionally, Marina arranged for a private tour of Granada's St. John of God Basilica and St. Bruno Monastery, led by the remarkable Ruth. We were completely captivated by Ruth's deep knowledge of history, art, religion, and culture, and her engaging storytelling and sense of humor made our tour truly enchanting.

Throughout our journey, we were continually impressed by the quality of the tour guides Marina had in her network. Each guide was not only incredibly knowledgeable but also passionate about sharing their love for their respective regions. They went above and beyond to ensure that our experiences were immersive, informative, and truly unforgettable.

Thanks to Marina's impeccable planning, attention to detail, and unwavering dedication, we had the honeymoon of our dreams. Every aspect of the trip, from the carefully selected accommodations to the seamless transportation arrangements, worked harmoniously to create an experience that exceeded our wildest imaginations.

As we reflect on our time in Spain, one thing is certain: Marina's expertise and guidance were instrumental in making our honeymoon an unforgettable journey. Her professionalism, creativity, and genuine care for our experience truly set her apart. We are eternally grateful for her tireless efforts in crafting a trip that perfectly encapsulated our desires and allowed us to fall even more deeply in love with Spain.

In the future, without a doubt, Marina at KimKim will be our go-to resource for all our travel needs in Spain. Her unparalleled expertise, unwavering commitment to excellence, and ability to create personalized and extraordinary experiences make her an invaluable asset for anyone seeking an unforgettable adventure in this captivating country.

Thank you, Marina, for curating a honeymoon beyond our wildest dreams. Your passion, dedication, and exceptional service have left an indelible mark on our hearts, and we eagerly look forward to our next adventure with you at the helm.

Activity Reviews
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Guided visit of Monasterio Cartuja & Basilica de San Juan de Dios
Guided visit of Monasterio Cartuja & Basilica de San Juan de Dios
Granada

Marina arranged for a private tour of Granada's St. John of God Basilica and St. Bruno Monastery, led by the remarkable Ruth. We were completely captivated by Ruth's deep knowledge of history, art, religion, and culture, and her engaging storytelling and sense of humor made our tour truly enchanting. Our experience with Ruth was one of the highlights of our honeymoon, as we learned so much from her!! 10/10 recommend Ruth for all tourists visiting Granada!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 01, 2023

Hi Allison, first of all, WOW, I have no words to thank you for this fantastic review! It has been a real pleasure working with you on the design and planning of your Honeymoon and I am delighted to hear you have enjoyed every moment of your trip. Spain is a wonderful country but it is even more so when travelers see it with your eyes and enjoy it as you have. I will pass your kind words to all the team :) Again, thank you SO much for this impressive feedback on your trip, I will be more than happy to work with you again in the future for the next adventure! Warmest regards, Marina

Fantastic Honeymoon!
Costa Rica | May 6 - May 19, 2023

Greg
Greg M.
Charlotte, NC | Reviewed on May 22, 2023

We took a beautiful two-week trip in Costa Rica for our honeymoon. Our goal was to be able to have a memorable trip without all of the stress associated with booking guides, hotels, rental cars, etc. Nuria made it super easy for us to enjoy ourselves while still have a unique and amazing experience.

Would highly recommend our itinerary for anyone who has a passion for adventure. Great balance between relaxation and experience.

Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on May 22, 2023

Hello Caro&Greg,

I want to thank you so much your feedback about the trip and for sharing your experience! It really makes me so happy that you and Caro have enjoyed your honeymoon, I just hope to have the chance to welcome you again in a future in my country and meet you in person this time.

I wish both the best!
Nuria

Amazing Iceland Adventure
Iceland | May 17 - May 21, 2023

Amy
Amy C.
Canada | Reviewed on May 22, 2023
Thanks to Silvia and the KimKim Team we had an amazing time in Iceland. Our trip was short but Silva created an itinerary that was well placed and let us explore the Golden Circle. We saw geysers, waterfalls, black sand beaches, explored caves, rode Icelandic horses and got up close to icebergs. We did a lot but never felt rushed. We ended each day with time to relax at the hotel. We loved that Silvia planned our itinerary with Blue Lagood on the last day. What a wonderful way to end the... Read more

Thanks to Silvia and the KimKim Team we had an amazing time in Iceland. Our trip was short but Silva created an itinerary that was well placed and let us explore the Golden Circle. We saw geysers, waterfalls, black sand beaches, explored caves, rode Icelandic horses and got up close to icebergs. We did a lot but never felt rushed. We ended each day with time to relax at the hotel. We loved that Silvia planned our itinerary with Blue Lagood on the last day. What a wonderful way to end the trip. This was my first time to use a company to plan an itinerary fir me and now i can't imagine not using KimKim travel. From the thoughtful well organized itinerary to ensuring small details like a car that had excellent navigation tools and the portable wifi (i would not have though of that!). Plus Silvia was just a text away ready to help us wuth an on the spot recommendation for an indoor activity during a downpour to rebooking a tour. Knowing she was available made our experience worry free. We loved the local lunch spots, visiting Efstidalur II Farm Bistro, Hella Caves, Vik adventures and Blue Lagoon zodiac tours. The guides were all so knowledgeable and kind. We left Iceland knowing we would want to come back to explore more.

Hotel Reviews
Stracta Hotel
Hella

Cozy plesant accomidations. The food was fantastic! We learned the have a greenhouse where the chefs puck their herbs. The hot tubbs and sauna were a welcome bonus.

Authenticity & Character
Beautiful inside.
Location
It was easy to get to.
Staff
So helpful.
Cleanliness & Comfort
Cozy, clean, welcoming
Hotel Laki
Kirkjubæjarklaustur

Rooms were a good size and there were nice areas for gathering with big subdued to admire the labdscape. The dinner buffet was delicious.

Authenticity & Character
Location
Easy to find with wonderful views
Staff
Cleanliness & Comfort
Activity Reviews
Icelandic horse riding tour
Icelandic horse riding tour
Iceland

The staff were so friendly, horses included! The weather did our original date was not safe for riding. The staff offered us options and we rebooked for the next day. So glad we did! It is wirth noting that near Vik Adventures is a grocery store and an icelandic shop. Great stop to also pick up snacks and souvenirs (best prices we saw)

Quality of Experience
{
Guides, Drivers and Staff
Fjallsárlón  glacier lagoon Zodiac boat tour
Fjallsárlón glacier lagoon Zodiac boat tour
Iceland

The experience was unforgettable! We're glad we did the zodiak boat as the grouo was smaller and the tour took as all around the lagoon. The guide explained a lot about the icebergs, the different colirs and even some troll legends about the blue ones his grandfather told him when he was a lad.

Quality of Experience
Loi
Guides, Drivers and Staff
Made us feel safe every step of the way. Explained a lot about what we were seeing.
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

What a prefect way to finish our trip. Lockers are povided and acessed with a wristband. The waters are amazing and there are so many different areas including a quiet zone and a refreshing waterfall. You will probably find the swim up bar first as your first drink is on the house. You also have a free mask treatment included... Just swim up the mask bar. When you need a break there is also a wet and dry sauna. We enjoyed our time there so much!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on May 31, 2023

Thank you so much for the amazing review, Amy! I'm thrilled you had such an unforgettable time in Iceland. We look forward to helping you explore further in the future!😍

All the best,
Silvia & The Unforgettable Nordic Team

We really enjoyed our trip greatly. The plann...
Australia | Apr 28 - May 15, 2023

H
Hari R.
Irving, TX | Reviewed on May 22, 2023
We really enjoyed our trip greatly. The planning and execution were very good overall. We enjoyed many of the places we stayed at, especially Amora Jamison in Sydney and Mandalay apartments in Port Douglas. Read more

We really enjoyed our trip greatly. The planning and execution were very good overall. We enjoyed many of the places we stayed at, especially Amora Jamison in Sydney and Mandalay apartments in Port Douglas.

Hotel Reviews
Adabco Boutique Hotel
Adelaide

This was a good hotel in a central location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarion Suites Gateway
Melbourne

The location and overall experience were great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Southern Ocean Villas
Port Campbell

The location of the hotel was great and it was very spacious for our family of 5.

Authenticity & Character
Location
Staff
We did not interact with any staff.
Cleanliness & Comfort
Quality Hotel Melbourne Airport
Tullamarine

Overall the hotel was OK but did have a restaurant next door.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mandalay Luxury Beachfront Apartments
Port Douglas

Excellent all around!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Kangaroo Island Lodge
American River

Nice hotel in a good location on Kangaroo Island.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amora Hotel Jamison Sydney
Sydney

Very nice and posh hotel in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phillip Island Private Tour
Phillip Island Private Tour
Melbourne

We very much loved this experience and our guide took excellent care of us. He was a wealth of information.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Outer Great Barrier Reef Cruise
Outer Great Barrier Reef Cruise
Australia

This was a great experience that was enjoyed by our whole family.

Quality of Experience
Guides, Drivers and Staff
Transport
Classic Kuranda Tour
Classic Kuranda Tour
Australia

We truly enjoyed this experience. The skyrail and train were great! The experience at Kurranda was wonderful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gary Topic

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.