Kimkim Trip Reviews

This was the second time I used Kimkim to plan my South American trip. Jason was excellent in organizing everything from Beunosaires, El Calafate and peuroto natales to Punta Arenas. The day of ESTANCIA CRISTINA was the highlight of our trip!!! Even if there was hiccup he took care of it. Only improvement I might suggest is a packing list before trip might have been helpful. Punta Arenas some of the Penguin tours and transfers were not exactly up-to mark but Jason took care of the complaints very well to our satisfaction.

Hotel Reviews

Hotel Diego de Almagro Punta Arenas

Punta Arenas

Just disinterested staff overall

Authenticity & Character

Location

Location

Staff

Some of them not want to bothered to even attempt broken English

Cleanliness & Comfort

They can’t turn the coffee machine on even 5 minutes early. Most of tours start real early there but breakfast starts at 630. So you are going hungry

Lagos Del Calafate

El Calafate

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Costaustralis

Puerto Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

474 Buenos Aires Hotel

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Estancia Cristina - Classic Option

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

DONT MISS THIS ACTIVITY

Private Buenos Aires Sightseeing Tour

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

I’m just not that much into big cities. And king lunch place e stopped in had added cheese in the empanadas which caused sickens for my daughter.

Perito Moreno Glacier - Los Glaciares National Park

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Safari Boat - Sailing Rico Branch

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Highlight of our trip. The iceberg phots incredible

Full Day Torres del Paine National Park (ex. Puerto Natales)

Puerto Natales

Quality of Experience

Looooong day

Food

Guides, Drivers and Staff

Transport

Trekking Cerro Benitez

Puerto Natales

Quality of Experience

I’m

Guides, Drivers and Staff

Transport

We ended up using Kimkim for an additional land based trip in Patagonia to compliment our Antarctica cruise, and most everything went off without a hitch. We were either texted or messaged regarding all our transfers, and even when our flight ended up coming in earlier than expected, our driver was there within minutes. My one comment would be I need to learn how to pack lighter as one of our domestic flights didn't like my carry on size. Otherwise, I'd say it was truly a great experience, and we will remember trekking in El Calafate for years to come. Emi and Ana were great and patient with all my questions and planned a memorable time! Thank you!

Hotel Reviews

Sent Hotel Calafate

El Calafate

Clean and the staff were very friendly. I broke my luggage while here and the maintenance man spent a long time trying to help us fix it. Food was good as well. My Aperol Spritz from here was one of the best I've had. Also close to the main shopping and eating areas.

Authenticity & Character

Cute place

Location

Close to everything

Staff

Very helpful and friendly

Cleanliness & Comfort

Very clean

Two Hotel Buenos Aires

Buenos Aires

We only stayed here one night but it we perfect for what we needed. Very comfortable bed.

Authenticity & Character

Location

Close to restaurants and stores

Staff

Cleanliness & Comfort

Activity Reviews

Perito Moreno Glacier Excursion 🗻

El Calafate

This was truly a memorable experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Minitrekking in "Los Glaciares National Park"

El Calafate

Guides were great. They made sure no one was left behind and that everyone was safe. Loved this trip!

Quality of Experience

Guides, Drivers and Staff

Spoke English well and were knowledgeable and friendly!

Transport

Smooth transfers

Costa Rica was magnificent! I’m so happy we went through KimKim as our travel agency - would definitely recommend and use them again in the future. All our pickups were timely and all we had to do was show up and enjoy ourselves. Transportation between our destinations of La Fortuna, Monteverde, and Manuel Antonio were seamless. All recommendations from KimKim were excellent. What enjoyable family trip - thanks Yuliana!

Hotel Reviews

Arenal Springs Resort & Spa

Fortuna

Loved the hotel and privacy of the hot springs. Would definitely stay here again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Establo Mountain Hotel

Monteverde

Hotel was literally on a mountain, but the transportation was very good up and down. Very minimalistic, but the view was amazing.

Authenticity & Character

Location

Would have preferred less mountainous terrain, but overall hotel was very clean.

Staff

Cleanliness & Comfort

Tulemar Resort

Manuel Antonio

Amazing location with wildlife and beach - would definitely recommend staying at Salty Breeze as monkey troops come through every single day. The amenities were top notch, but so was the price.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Coffee & Chocolate Tour in Monteverde

Monteverde

Excellent tour - we all loved it! Take this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Caño Negro Wildlife Refuge Boat Safari

Arenal/La Fortuna

Excellent tour made even better because they also took us to a sugarcane processing plant/coffee tasting. Saw a lot of wildlife.

Quality of Experience

Food

Great food for lunch.

Guides, Drivers and Staff

Transport

Night Excursion at the Wildlife Refuge in Monteverde

Monteverde

Mixed reviews. 2 out of the 5 liked the tour. We saw a lot for the night tour, but it was very hilly.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hanging Bridges Hike

Monteverde

We loved this tour, but not as much as the rainforest tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Sky Tram & Sky Trek Adventure

Arenal/La Fortuna

Excellent excursion - very fun. Note that the trek is more mountainous than you might think. You have to be in decent shape. We saw so much in the rainforest - one of our best outings!

Quality of Experience

Guides, Drivers and Staff

Maria was great!

Transport

Manuel Antonio National Park Guided Hike

Costa Rica

Really enjoyed this tour - would have loved to have stayed longer. Very well organized and we saw a lot of wildlife. Flat trail was easy to navigate.

Quality of Experience

Guides, Drivers and Staff

Transport

Every driver, every guide every encounter exceeded all expectations.
The passion exhibited by each and every guide was palpable
I will recommend this to everyone

Hotel Reviews

Casa Quetzal Hotel Boutique

Valladolid, Yucatán

Old world charm in which we were made to feel welcome and wanted

Authenticity & Character

300 year old structure lovingly maintained

Location

Villaldolid is absolutely charming

Staff

Accommodating!!

Cleanliness & Comfort

Spotless!!! The bed wasn’t great but it worked out fine

Hip Hotel Tulum

Tulum

Lovely hotel right in the beach. Very touristy but incredibly comfortable

Authenticity & Character

The structures are perfectly rustic

Location

Literally on the ocean

Staff

Cheerful and accommodating

Cleanliness & Comfort

Spotless!!!

Activity Reviews

Explore the mysterious area of Ek Balam

Chichén Itzá

Our guide was wonderful

Quality of Experience

Passion

Guides, Drivers and Staff

So friendly and fun loving!!

Transport

Comfortable

Explore Chichén Itzá: A Wonder of the Mayan World

Chichén Itzá

Breath taking The immensity of this place along with the stunning beauty left a mark on all of us

Quality of Experience

Our guide painted a vivid picture as he shared his passion for this amazing place

Guides, Drivers and Staff

Just so warm and friendly

Transport

Very comfortable

Mayan jungle, culture, cenotes and lunch in Yalcobá

Mexico

The cenote is amazing but not for everyone!! Very physical The lunch was wonderful and the local family were charming They were so open and welcoming

Quality of Experience

I will never forget this

Food

Delicious

Guides, Drivers and Staff

Lovely

Transport

Comfortable

Eco Center & Traditional Mayan Meal

Mexico

Stunning!! Food was amazing and the forest was beautiful

Quality of Experience

Beautiful!!

Food

Maybe the best meal we had on this trip

Guides, Drivers and Staff

Passionate, friendly and fun!!

Transport

Very comfortable

Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.

Cancún

Breath taking!! The canal trip was unlike anything I’ve ever done Stunning

Quality of Experience

Every aspect of this part of the trip was perfect

Food

Delicious The meal was wonderful

Guides, Drivers and Staff

Friendly and passionate and fun loving

Transport

Comfortable

The whole process of planning our trip to Norway was so simple with the support of the wonderful team at kimkim. We started off with Andre, who came up with the initial plan based on my requests. When Andre moved on to another area, Linda took over, everything was seamless. We spent an incredible 6 days in Norway with the excitement of a RIB boat tour to watch the sea eagles and an amazing northern lights tour. An overnight trip on the Hurtigruten took us to our next adventure of reindeer sledding. We were able to enjoy the beautiful scenery and learn about the local history and culture. There was only one small hiccup which was dealt with admirably by Tricia when I called the emergency number. Communication before, during and after our trip has been excellent.

The KimKim Team was fantastic! Joanna worked tirelessly to help incorporate all the things I wanted for our trip to Norway. She adjusted timelines and routes to ensure we could do all that we wanted to while there. She was quick to respond and always so friendly! As our trip got closer, we were transferred to another agent, Meree, who was helpful and wrapped up the final details. Finally, while in Norway we had a few huge hiccups with flights and Julia was on hand and ready to assist even on Christmas Eve! She found new flights for us and interrupted her own celebrations to help us get to our destinations safely,. I highly recommend KimKim to anyone needing help with a trip!

Hotel Review

Scandic Ishavshotel

Tromsø

Friendly staff and delicious food!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Whale Watching Safari in Tromsø (Nov-Jan)

Tromsø

We really enjoyed our whale safari. The staff was knowledgeable and so friendly. We were especially impressed by their eco-conscious business model.

Quality of Experience

Guides, Drivers and Staff

Transport

This extraordinarily interesting trip was brilliantly planned and executed by the KimKim team - online and on the ground.

We had wonderful and informative guiding through Kathmandu, downtime, fantastic trekking to Pikey Peak with Geshab, Lhakpa and Ganesh who inspired and amazed us, and a fascinating visit to Bhaktapur.

KimKim’s communication was brilliant - even in the depths of the Himalayas. We felt supported and loved the local understanding of culture and region.

The accommodation was exactly as expected, and exceeded all expectation in Bhaktapur! We have recommended KimKim to all our friends, some of whom have already booked or are doing their KimKim trips!

Our recent trip to Vietnam was AMAZING and would not have been possible with Hien's expertise, patience, and geniune desire to make our trip exactly as we wanted it to be. She answered all our questions during the planning process and was easily reachable during our trip so if any hiccups occurred or if we needed extra help, she was always in touch. We went back and forth making changes, etc. and had many versions of our itinerary; but throughout all of it, she was very accommodating. I highly recommend Hien and her travel services. I would not hesitate to work with Hien again on future trips.

Hotel Review

The Oriental Jade Hotel

Hanoi

The entire staff was so friendly and welcoming, the restaurant food was delicious, our rooms were so comfortable and spacious. Love the location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Your Private Tour To Memorable Ho Chi Minh

Ho Chi Minh City

Our tour guide Vinh was great! He did such a amazing job finding all our family locations and was so patient helping us taking photos, ask locals about the area, etc. It was definitely the most memorable part of our trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Cu Chi Tunnels & Ho Chi Minh City Tour

Ho Chi Minh City

Our kids loved the Cu Chi Tunnels. So much history and information. Our tour guide, Vinh, took us later in the day to avoid the morning and late afternoon crowds so it was perfect!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover Datanla Waterfall

Da Lat

We loved Dantanla Waterfalls and stayed all day until closing. With that in mind, do not make lunch plans and pack in a lunch or purchase food there. You'll want to stay the entire day to experience the falls, the alpine coaster, the ropes course and of zipline!

Quality of Experience

Guides, Drivers and Staff

Transport

Da Lat Full Day City Tour

Da Lat

This was another family nostaglia tour of us and our guide was again amazing! He was very patient and made sure we got to see everything we wanted.

Quality of Experience

Guides, Drivers and Staff

Transport

Nha Trang street food tour by cyclo

Nha Trang

This was my son's favorite experience! Riding around the coastal town of Nha Trang in cyclos is a definite must do and see! The cyclos are motorized so I didn't feel as bad making this older gentlemen peddle me around. All our food stops was delicious and so good we went back the next day to eat again!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Danang airport - Marble Mountain - Danang

Da Nang

Our airport pick up and direct transfer to Marble Mountain was the perfect introduction to Hanang. Marble Mountain was beautiful and lunch was delicious. Couldn't have asked for a better introduction to Danang.

Quality of Experience

Guides, Drivers and Staff

Transport

Hoi An Sightseeing and Food Tour

Hoi An

Hoi An is a beauitful small town with so much history. Our tour guide did a great job taking us to local sites and then onto delicious food. He also was a great photographer and helped us take a lot of family photos.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Leisure Time In Da Nang

Da Nang

Our driver was the best! He dropped off and picked us up at Bana Hills and was so kind and patient since he waited for us nearly an hour after closing since we got lost trying to exit the park, etc. Bana Hills itself is also amazing and definitley work an entire day's visit!

Quality of Experience

Guides, Drivers and Staff

Transport

Hue - Imperial Citadel sightseeing with lunch

Hue

Our guide was the BEST! Her English was perfect and she was so knowledgable about the history of Vietnam and the Imperial Palace. Futhermore, she grew up in the Citadel and could share personal stories with us. Loved it!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

HANOI FULLDAY CITY TOUR - STREET FOOD TOUR

Hanoi

Hanoi is a modern, beautiful city. We loved it so much and really enjoyed the food. Our guide was so amazing and spoke perfect English. He made our short time in Hanoi worthwhile.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Boarding cruise in Ha Long Bay

Ha Long Bay

Being in Halong Bay is pretty breathtaking. From cruising between this huge limestone structures, to seeing monkeys, to watching the sunset, it's a once in a lifetime experience. Would love to do this again!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer from Halong Bay to Hanoi

Vietnam

Drive was punctual and made sure we remembered our passports, etc.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our two-week family trip to Morocco over winter break was a very memorable one. It was very well planned and executed by our tour organizer Hakim and our driver, Rahim. Anytime you organize a trip with multiple stops and destinations it can get a bit stressful. However, Hakim organized a perfect tour package for us with nine stops over fourteen days!! We started in Casablanca and made our way to Rabat, Tangier, Chefchouen, Fes, Erfoud, Todra Gorge, Marrakech, and Essaouria. We had our own van which was always very clean and comfortable, and we never felt terribly rushed as we went from one city to another. Our tour guides were very good, particularly in Marrakech. We also did a food tour in Marrakech and we were pleasantly surprised that there were a lot of options for vegetarians and vegans. Thank you Tariq for a great interactive gastronomic tour!
Hakim was always in touch with us during our vacation and Rahim was always with us and made sure the hotel check ins went smoothly. We have to thank Rahim for driving us around the country from the Imperial cities to the Atlas Mountains and to the coastal shores safely and efficiently. He always took us to the perfect restaurants along the way for lunch stops which we very much appreciated. Hakim planned a fantastic trip for us and Rahim executed it perfectly by making sure we got from one destination to the next safely and on time. Our Moroccan vacation came together very smoothly and exactly as planned like pieces on a puzzle fitting together in the right spot. We had great experiences, met some wonderful Amazigh people, and now have memories to last a lifetime.

Our trip to Spain was absolutely spectacular. Bea was extremely helpful and knowledgeable. She suggested options for our itinerary that enhanced our trip. We so appreciate her expertise and for arranging such a wonderful trip for us. We had a fabulous time!

We visited Madrid, Toledo, Merida, Zafra, Seville, Grazelema, Ronda, Granada and Cordoba. Our trip was filled with historical tours of many of the cities and the guides selected for us were wonderful. Most were local to the town we visited and most were true historians; extremely knowledgeable, but also with a good sense of humor. We enjoyed all of them. We also visited an Olive Oil Estate , Countryside Wine Tour and a Gourmet Tapas and wine tour. Each tour was unique and enjoyable. Ester was our favorite wine from our wine tour.
We also participated in a ceramic tile painting workshop while in Grenada. I would definitely recommend this workshop for all. They explained the process, demonstrated and were very patient with us as we tried to replicate their handiwork. We had so much fun and it is nice to have our tiles as a perfect souvenir.

Driving through the country was quite easy and a little interesting when arriving at city centers. Some of the roads are quite narrow, but it added to the adventure.

If I have another chance to visit Spain, I would spend more time in Toledo and Ronda. And I would leave the last couple of days without any plans to relax. With so much to see and do, it is hard not to over schedule.

Thank you again Bea and KimKim!

Hotel Reviews

Parador de Toledo

Toledo

Amazing views and very friendly, fabulous service.

Staff

friendly, helpful

Catalonia Ronda

Ronda

Great views! We upgraded our room and were quite happy. Very spacious, clean and comfortable. We had champagne on the rooftop patio...wonderful!

Location

Close to everything

Staff

Friendly, helpful

Cleanliness & Comfort

Very clean and comfortable.

Activity Review

Workshop: Traditional Tile Decoration

Granada

This was a unique experience that we had not been exposed to before, and we absolutely loved every part of this workshop. I would highly recommend. It was fun to be creative.

Quality of Experience

Unique, very helpful in assisting us in creating our tiles

Guides, Drivers and Staff

staff was very supportive and helpful

Transport

We drove ourselves :)

Morocco was in our bucket list for quite sometime and we decided to take a trip on Dec 2023. We got really busy with our work and family didn't had much time to do the research.

I stumbled upon KimKim during a quick search about Morocco. My criteria was to go with a locally owned company and I noticed Abdellah's Origin Travels. Given rave reviews, I decided to given him a call. I am so glad I did.

His itinerary was fool proof, chose best experiences, hotels and he even considered experiences for our kid . What a trip that was !
We loved every aspect of it! Ilyaas our driver and guide kept in mind every minute details and things we requested for and accommodated it. Said & Abdellah kept in touch with us throughout the trip.

We love handmade & handicrafts. They took us to best co-operatives and souks. Fez is an unforgettable experience, so is Merzouga. To Camel keepers , local guides, Berber families ,Nomads , Riad & Kasabh staffs , Abdellah,Said &Ilyas : We can't thank you enough for the experience. We learned to be more kind , humble and appreciative of the diverse world we live in.
, we met.

Being a foodie, I can't stop without a review on food .We had so many great meals but the best one we liked was a Berber dish prepared for us at Merzouga. The Kasabh name is Takojt. The meat & egg prepared the Berber way, OMG! It was out of this world.

My trip to Panama was preceded by a few weeks in Costa Rica. The first difference was the heat in Panama but that was why I was here. But let's start with the planning.

Reyna was awesome from the start. I explained what I wanted to try and accomplish, and she really did a great job setting things up for me in a variety of locations and activities. I'm not sure she was expecting an old guy (60) lol, to want to do as many active or even risky activities but thats me. She was always on the spot, and I could contact her anywhere I had a signal, and she would promptly respond. A few things we scheduled I decided to modify on the fly and she made sure this went seamlessly. This was nothing she did, but more from me seeing something a little crazier and wanting to modify my activities. I can't say enough good things about her.

I started in Panama City at the Tryp hotel which was centrally located with nearby restaurants and amenities. I then began my activities the next morning. Bianca, my guide contacted me and suggested we leave earlier to catch more wildlife. I suggested an even earlier start to catch the sunrise and the animals and it was simply amazing. Bianca would be my gude for two days and she was so full of information and fun. She spoke perfect English and we hit all kinds of local stuff, local eateries at my request, (sorry I chickened out on the pigs feet, a local favorite jajaja! We Kayaked into the jungle and visited the Enberra people. Awesome.
The next day we would canoe out to a beautiful waterfall and then indigenous village. It was awesome. The food and the cultural display were very cool I took a hike around the area on my own to try and get a better idea of the people and was met and followed by the children and befriended by them It was very moving! Do this if you go!
I visited some monkey islands in the canal the next day and Casco Viejo and it was also very intereting. One more night then off Valle de Anton.

Valle De Anton was a beautiful Place and I stayed at the Mandarino Hotel. It was very beautiful in a beautiful location. If I had a complaint about any part of my trip it would be here at reception at the Mandarino. It was the only time I would encounter people that seemed to have a poor attitude towards me. They were just unpleasant, and this would be on check in and checkout. The rest of the staff I encountered were wonderful. The breakfast was great, and the beauty was spectacular. I went on a hike the next day and was contacted by Nico, an independent guide, and Cecilio the driver for the day and also my guide and driver the next day. We did a tour of different areas and a short hike, and it was awesome. Both of these guys were so good, and I would highly recommend requesting them when setting up your tours in Anton Valley.

Next up was Boca Chica. After a slight delay at the regional airport, I was off to Boca Del Mar. It was even more Beautiful than the Mandarino. Because we were arriving late the driver contacted the hotel and they stayed open so I could have a hot dinner when I arrived. The dinner was awesome, and the view was off the charts. I would take a day off and get a massage in the evening. I strongly recommend this if you are staying here. The massage was one of the best Ive ever received and I was married to a trained masseuse!! I then did the 4 hour Island tour here and it was awesome. I set this up while at the hotel Reyna had scheduled a few days of just relaxing and this was definitely the place to do that, but I was ready for action, so I did the tour. It too was absolutely breathtaking, and I highly recommend this. My final stop would be Boquete in the mountains.
I was picked up by Fernando and highly recommended requesting him for your transportation while in Boquete. He knows the entire area and most of the people with a long history here in the mountains. [email protected] He gave me many local tips and also was on the spot when I needed driver outside of the activities planned by Reyna. Reyna learned that I was on the go constantly even after the tours etc. I would stay at Finca Lerida, a working coffee plantation. The staff was extremely pleasant and helpful and made great suggestions for me when I arrived early. The hike to the local waterfall was beautiful as were the entire area around me. I did the mini canyon tour, and it was a little crowded for me, but it was a holiday, and it was hot, so a lot of people were there. It did not stop me from doing a few backflips into the river though! I had a great dinner at an Argentine restaurant in town and then called Fernando when I was ready, and he drove me back to my room. My last hike was up the gasline road and to a waterfall. We saw all kinds of wildlife and had a family of Howler Monkeys come through and put on quite a show in the canopy above us. It was a great end to the adventures for tomorrow was back to Panama City and then home.
I would be back at Tryo hotel who let me check out late and were awesome as they were at the beginning of the trip. I stayed in the pool until the last minute and was transported once again to the Airport and Home.

Summary
Reyna was absolutely awesome as my trip coordinator.
My Guides and transport through Miguel tours were great. Ask for Bianca in Panama City. Nico and Cecilio in Valle De Anton, and Fernando at FGLtaxi in Boquete.

Great job KimKim. Second trip with you guys and it was perfect!

Hotel Reviews

Hotel Finca Lerida

Boquete

First off, awesome reception staff!! The facility was beautiful, the staff very pleasant, the location unbelievable and the breakfast was amazing. The views from the deck at the restaurant were spectacular. I did all the hikes around the plantation, and it was fun and beautiful If your adventurous check out the waterfall hike. The trail has a few scrambling parts, but it is so worth it. I would stay here again!

Authenticity & Character

Old world charm

Location

The overall beauty, the temperature and the views.

Staff

Super happy and cheerful Very helpful.

Cleanliness & Comfort

Bocas Del Mar Hotel

Boca Chica

Absolutely gorgeous location and hotel Awesome helpful staff.

Authenticity & Character

Location

Look at any picture online and then magnify it by 10 in person. Absolutely stunning!

Staff

Helpful and cheerful.

Cleanliness & Comfort

Los Mandarinos Boutique Spa and Hotel

El Valle de Anton

A beautiful location and hotel kind of spoiled by reception staff and lack of information.

Authenticity & Character

Location

Staff

Reception staff needs some hospitality training. Everyone else was great!

Cleanliness & Comfort

Tryp Panama Centro by Wyndham

Panama City

Everyone here was super helpful. Decent location, but im not a big city person. Great room with a good view on New Years of the mayhem outside from the safety of my room lol.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sea Kayak - Panama Canal (half day)

Panama City

Bianca making the suggestionof an earlier start made it an unforgettable experience. The sunrise, the serene lake, the crazy amount of wildlife, especially for birdwatchers, and excellant guide. Do this tour!

Quality of Experience

Guides, Drivers and Staff

Bianca was the best! Could not ask for a better guide.

Transport

Bianca made it awesome. Learned so much just coming and going.

Embera cultural tour OR Gastronomic tour in Colon

Panama City

Emberra Cultural tour! Bianca again, so lucky. Absolutely beautiful, fun and informative.

Quality of Experience

Food

The Enberra lunch was delicious.

Guides, Drivers and Staff

Bianca=Awesome. Intelligent, cheerful and fun.

Transport

Bianca

Canal Rainforest Boat experience

Panama City

It was a different tour checking out all the islands. I went to late to really catch the wildlife my mistake.. Should have requestedearlier start as Reyna and Miguel Tours I know would have made it happen.

Valle de Anton - Local Highlights

Valle de Antón

Really cool tour that you select activities. Nico and Cecilio and hiking around made it awesome. Nico is a wealth of knowledge, and I would request him for your tours in the Valle

Quality of Experience

The entire day was great and I learned so much. I wanted an authentic hat but we were almost back and they turned around and we went and found one. Very cool!

Guides, Drivers and Staff

Transport

Cecilio was great driver and we guide me the next day

Slot canyon waterfall

Valle de Antón

So, I had Cecilio today and we had a great morning hike in the rainforest and then a crazy -in the best way- drive to the waterfall the hike was really what I had been waiting for and he made it really fun the waterfall was absolutely breath =taking and the water colors so vibrant. I jumped off the higher points after watching the locals and it was a blast.

Quality of Experience

I loved the whole day from start to finish. Fun Challenging and beautiful

Guides, Drivers and Staff

Ask for Cecilio

Transport

Cecilio knowledge of the backcountry trails.

Cloud Forest "Pipeline Trail"

Boquete

Really fun easy hike with lots of wildlife and beauty. Cool waterfall at the end. It hadnt rained in a while so not as much water but after rain it is probably insane.

Quality of Experience

Guides, Drivers and Staff

Our guuide actually grew up near the hike and his family still lived near the starting point. Lots of local info and very knowledgeable of the entire thing.

Transport

I must say it has been a pleasure to hire kim kim for this trip, I strongly recommend the planning and care of Said an the service, the driving skills and the amability of Abdellah.
Great picks for the hotels and we were able to scroll the best of Morocco in merely 12 days due to a great planning offered by Kim Kim.
No one would regret hiring them: good prices, good choices, excellent services!!!

Andres, our guide at Manuel Antonio, was the best bird tour guide ever! The highlight of our trip!
Our tours and drivers were all fantastic. Our stay at Chrystal Ballena in Uvita and Alma Hotel in Esterillos Este were our favorites. The Beach in Esterillos Este at the hotel was gorgeous and very private.

We spent 8 days in Morocco and left with enough reasons to return over and over again. The country and its people have so much to offer - regardless of your interests. We travelled as a family of 3 generations and everyone delighted in each and every day. Ilyas (our driver) definitely takes care to maintain relationships throughout the country which had the additional benefit of opening doors to conversations and opportunities throughout our visit (and his driving was great, too).

whether you have been previously or not, we highly recommend this team to provide you the trip you are looking for.

Hotel Reviews

Tiziri Luxury Camp

Merzouga

Am amazing place to spend time and if you need to cut your trip short, don’t do it here. You won’t want to leave.

Authenticity & Character

listening to and playing drums

Location

Staff

Their kindness and humor

Cleanliness & Comfort

Hotel Xaluca Dades

Boumalne

This hotel is somewhat of a necessity given it’s location. While the rooms were adequate, it didn’t match the rest of the stays in hotels we stayed in in regards to comfort and quality.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Showers and hot water access

Riad Le Pèlerin

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara

Morocco

From beginning to end, the experience was exceptional including thoughtful consideration for the fragile environment we were in. Sunset in the Sahara with a fantastic guide, music by moonlight and exceptional tents and food.

Quality of Experience

Food

Guides, Drivers and Staff

Amazing!

Transport

Trekking through Dades valley, Exploring Kasbahs, and Embracing Village Life

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip to Morocco was an amazing experience. We would like to thank our driver Soukiana Arrabhi for her professionalism and warmth. Soukiana went above and beyond to make us feel comfortable. She is one of the few female drivers in Morocco. My sister and I were so lucky to get her. We are huge coffee drinkers and she knows all the great stops to get coffee during our drive through Morocco. She is also a fantastic photographer - an expert at the group selfie!

We also want to give a shout out to our fantastic guide in Marrekesh - Hannan Eland. Hannah is very knowledgable in the history of Morocco which is what we wanted to learn while we were there. She found us a fantastic pharmacy to buy natural health care products like eucalyptus crystals and snail cream for wrinkles. They go through the whole process of how the products are made and how they work.

The whole trip was fantastic but our 2 favorite places/experiences were at Tiziri Camp in the Sahara desert run by Imazighen people and the Dar Rihana riyad in the Dades Gorge. There is nothing like sleeping in the desert! It is so quiet and serene. The camp employees did everything from lead the camels to cooking meals and also entertaining us with Berber music by the moon light and camp fire. As for Dar Rihana - the hotel is gorgeous and the chef is amazing. I was not expecting this diamond in the middle of the mountain valley. It is truly an oasis.

We had a fantastic trip and I would recommend it to anyone, Thank you Kimkim team!!!

Hotel Reviews

Tiziri Luxury Camp

Merzouga

Staying at Tiziri Luxury Camp was one of the highlights of our trip. The gentlemen that run the camp are fantastic hosts! They did everything from get us to the camp by truck, ATV or camel (the camels were very well taken care of in case anyone is worried), cook and serve all of the fantastic meals, and provided beautiful Imazighen music by the camp fire. The accommodations are gorgeous and comfortable. It was truly a magical experience. The Sahara desert is so quiet at night and the sunrise is stunning. We would stay longer next time. Thanks Tiziri Camp for all of the hard work that you do. They are eco-friendly on top of everything!

Authenticity & Character

Imazighen music by the camp fire and learning about the history and culture of the people

Location

The desert

Staff

The guys did a great job!!

Cleanliness & Comfort

Unbelievable that this little paradise is in the desert!

Dar Rihana Dades

Douar Aït Ouffi

Dar Rihana is a gem in the Dades valley. I have to say I was pleasantly surprised as I never imagined there would be such a beautiful little riyadh in the middle of the gorge. We were served mint tea and delicious home made almond cookies out on the patio before we went to our room. The hotels decor is gorgeous with all type of interesting detail in the design. It has a fresh new feel to it but keeps a 'true to Morocco culture' look. An even bigger surprise was the food. The chef put out a 6 course dinner that was fantastic. The food was creative but still all Moroccan flavors. My favorite was a goat cheese tart with spicy tomato roulade and a dough crust. The two brothers who own and run this riyadh have something amazing going. We have already recommended it to people that we know. I would actually like to doing some hiking in the valley and stay longer next time.

Authenticity & Character

It was clean, beautiful and comfortable

Location

Beautiful in the bottom of the valley

Staff

Two amazing brothers run it and the rest of the staff are fantastic.

Cleanliness & Comfort

Beyond clean and comfort. The bathroom shower was special and the beds were big with lots of blankets,

Palais Sebban

Marrakech

It is a beautiful riyadh hidden away in the Medina. I was so surprised that the outside looks like nothing and when you open the door you enter a paradise. This place definitely had that feel. We loved our room, the service was amazing and the location is perfect. Thank you Palais Sebban for the great experience. I also got to watch one of the workers make msemman for our breakfast. I will be trying it at home. It is a delicious fried yeast dough that is served with honey or jam. Yummy.

Authenticity & Character

Gorgeous place

Location

Perfect

Staff

Staff was friendly and helpful

Cleanliness & Comfort

Our room was beautiful. Clean, private, comfortable. It felt like we had our own apartment with a roof top patio.

Lina Ryad & Spa

Chefchaouen

Loved this beautiful little riyadh. Our room was on the top floor so we had a patio overlooking the city and country side. It was the whole top floor. We ate our dinner there and the food was excellent. Cannot say enough about the wonderful staff. I would stay here again.

Authenticity & Character

Authentic Moroccan style riyadh - beautiful.

Location

It is was in the Medina and overlooked the whole city so the views from our roof top patio were amazing.

Staff

So welcoming and accommodating - shout out to the guys who carried our heavy suitcase up all the stairs in the Medina.

Cleanliness & Comfort

Very clean and the beds were so cosy!!

Riad Salam Fes

Fes

We stayed here for New Years Eve. The room was cute. The service was very good. My favorite things were the hamman (massage and bath), the pecan cookies (I want that recipe!), the gorgeous interior design and the location. There was a New Years Eve dinner which included entertainment. There was a young Moroccan woman at the table next to us who got up and gave the belly dancer a run for her money. She told us that she learned how to shimmy on Youtube. It was a great cultural experience. The food was also excellent.

Authenticity & Character

Beautiful Moroccan design

Location

right in the middle of everything - perfect

Staff

Very professional. The two sisters who did our hammems were fantastic!

Cleanliness & Comfort

Very clean and comfortable

Activity Reviews

Guided tour of Tangier

Morocco

Our driver/guide Soukiana Arrabhi was a total professional. She showed us the city and then we went to our next destination. Soukiana was our driver the whole trip. Our experience would not have been the same without her.

Quality of Experience

beautiful city - easy to fly into

Guides, Drivers and Staff

The best

Transport

On time, clean car, smart friendly female driver, vert accommodating especially with our coffee stop requests

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

We got a guide at the entrance. Make sure to go with the guides that have a badge. Our guide Mohammed was excellent. There is so much history at this site. Very much worth seeing with a good guide.

Quality of Experience

love the history

Food

Great coffee all over the place.

Guides, Drivers and Staff

we had our driver Soukiana and found an excellent guide at the entrance - guide is an extra cost plus tip so bring cash

Transport

I loved driving through Morocco with Soukiana because we really got to see the country.

Wonders of Fes: Exploring the Medina in Half a Day

Fes

Fes was our first stop where we really got to explore the Medina. Mohammed our guide was fantastic. He took us to the leather shop/tannery, carpet shop where we learned how the make beautiful carpets, clothing shop where they weave and make all of the products, and the ceramic shop where we watched craftsmen making pots/tiles/tables and more. At each place we learned about how these trades are done which is a huge part of Moroccan history. Of course you are encouraged to buy things at each place. The tour is a historical and cultural experience.

Quality of Experience

Mohammed our guide

Guides, Drivers and Staff

Mohammed

Transport

Soukiana

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel

Marrakesh

Marrakesh is such a vibrant city. Our guide Hanan Elaadi was extremely knowledgable about the history of Marrakesh and Morocco. We were in very good hands with her. She did not let us out of her site. She also found us a fabulous shop with natural products for health care - skin products, eucalyptus crystals, spices, hair care products. We bought snail slim for our wrinkles - I think it is working!!! Hanan also found a good restaurant at the edge of the Medina to stop for lunch and do some people watching.

Quality of Experience

our guide Hanan

Guides, Drivers and Staff

Knowledgable and kind

Transport

our driver and guide

Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara

Morocco

The highlight of our trip was staying at the Tiziri Camp in the Sahara desert. The desert camp is beautiful. The tent and accommodations were clean, comfort and luxurious. Food was excellent. The men running the camp went out of their way to make our time there a 'true one of a life time' experience.

Quality of Experience

Sitting around the fire under the stars listening to the camp workers play amazigh music was a real experience.

Food

Wonderful food.

Guides, Drivers and Staff

The camp staff were all fabulous.

Transport

We did ride the camels but you can take a jeep or ATV.

Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages

Morocco

I was not expecting such a wonderful little riyadh in the middle of the mountains. The Dades valley is a site to see - gorgeous. We would definitely go back to Dar Rihana riyadh and spend some time hiking in the gorge. The food was super fantastic at Dar Rihana. The two brothers that own it have a great thing going.

Quality of Experience

Dar Rihana riyadh and the food there

Food

The chef at Dar Rihana is top notch. We were served a 6 course meal that rivals some of the meals I have had in top NYC restaurants.

Guides, Drivers and Staff

The owners and staff at Dar Rihana are top notch.

Transport

The drive was stupendous and a bit scary. The roads are super curvy around the mountains and narrow. Thank goodness for our expert driver Soukiana.

Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou

Morocco

We stopped at a casbah that is a UNESCO heritage site. It was really nice to get out and spend some time walking around.

Quality of Experience

The casbah

Food

none

Guides, Drivers and Staff

We did a self tour but ended up being near a group with a guide so we heard a few historical things. We read about the casbah online.

Transport

Soukiana

Every single guide we had was special. They made us feel at home, at ease. Beginning with Luis that greeted us at the airport in Rio, the professional knowledgeable, fun Ortiz at Iguacu, Crocidile Dundee realty star Dave at the Amazon.. professionals that made us feel comfortable and safe from their first hello! Rachel ass knows the best team and was in touch every single day to ensure we were having a blast!

Hotel Reviews

Arena Ipanema

Rio de Janeiro

Convenient location.. average food

Authenticity & Character

It felt kkke another normal hotel

Location

When your backyard is the Ipanema beach with amazing sunsets.. there is no way you can go wrong

Staff

Friendly, courteous

Cleanliness & Comfort

Room was not cleaned on 2/6 days

Hotel Intercity Manaus

Manaus

Hotel looked tiered, old…

Location

No where to go

Cleanliness & Comfort

Sheets appeared dirty. Rooms need to be uodatef

Amazon Tupana Lodge

Manaus

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Christ the Redeemer & Sugar Loaf Mountain

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Iguaçu Falls - Argentinean side

Foz do Iguaçu

Quality of Experience

Guides, Drivers and Staff

Transport

Half-day tour Tijuca Forest

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day- Rio by Bike

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Canoeing in the Amazon and overnight in the jungle

The Amazon

Quality of Experience

Guides, Drivers and Staff

Transport

City Tour in Manaus

Manaus

Quality of Experience

Guides, Drivers and Staff

Transport

Carnaval Experience - Half day Tour

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

What an amazing trip! Our daughter had been studying in Valparaiso for nearly 4 months and we traveled to Chile at the end of her semester to see where she had been and to explore some other parts of the country. Lorena seemed to understand us immediately, and arranged for us to see Punta Arenas, Puerto Natales, Puerto Varas, Santiago and Valparaiso. She planned a perfect mix of outdoor adventure, educational and historical sites, and time to explore on our own.
Each tour guide was better than the next, from the wonderful young woman (whose name I am embarrassed that I have forgotten) who answered all our questions at Monumento Natural Los Pengüinos, Jan Erick on the glacier tour, John on the Torres del Paine tour, Damian for Chiloé Island, Carlos at the volcanoes and Hernan in Santiago and Valparaiso. Hernan was especially knowledgeable and open about recent history, and very flexible with our interests (like when we stumbled upon a bicycle race in Santiago or the World Cup final going on between our visits to Casablanca and Vina Del Mar).
I am especially grateful for all of the local travel companies. Each time we slowed down and wondered about the tour/transport/hotel tomorrow, we would check messages and find they were one step ahead of us. A special thank you to Sophie, who stepped in for a few days while Lorena was away.
The hotels were all wonderfully unique to their location and perfectly situated for us to explore the towns on our own. We especially loved the ones in Puerto Natales and Valparaiso. We had been needlessly worried about meals. Lorena arranged all our breakfasts (and hotel operators kindly accommodated our early tour departures) and most of our lunches, and as I said, hotels were always perfectly located so we could get to dinner easily.
Overall, our trip was flawlessly executed (even the weather cooperated and only rained while we were on a bus transport). Chile is a stunningly beautiful country, and the people we met were so incredibly kind and generous with visitors. The only thing I would change is to have planned more time there.

Hotel Reviews

Fauna Hotel

Valparaíso

Such a fun, funky vibe to this hotel and the neighborhood around it. Be sure to try the ascensore at the end of the alley, and the fun little slide.

Authenticity & Character

The decor and architecture were so fun and funky. The location was so great for exploring the city, but even outside the vibe on the street was just so fun.

Location

The street vendors views on the street to the hotel were so great, and the view from the end of the street at dusk was just stunning! It's important to note that it isn't the best location for anyone with a mobility issue or physical disability, but it was great for us since we enjoy exploring a city on foot.

Staff

The staff were so kind to let us keep our luggage there all day after we checked out, until our transport to the airport in the evening.

Cleanliness & Comfort

The room was clean and comfortable and spacious enough for three people on the last leg of their trip to spread out and reorganize before flying home.

Hotel Big Sur

Puerto Natales

Loved this hotel. Clean, modern aesthetic with very comfortable beds. Great breakfast. Walkable to the waterfront and lots of shops and restaurants.

Authenticity & Character

Location

great location, walkable to everything

Staff

Cleanliness & Comfort

Activity Reviews

Full-Day Tour of Torres del Paine National Park & Surroundings

Chile

John was a great tour guide, taking the time to learn everyone's name. He enthusiastically offered to take our picture at every stop and made sure to learn something about everyone on the tour and then connected us with each other, as well. He taught us a great deal about the beautiful park, the wildlife and geology. National Geographic magazine was right - definitely one of the most beautiful places on earth!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Penguin Colony on Magdalena Island

Chile

We loved this tour. I have forgotten her name, but the guide was new to the tour company and very knowledgeable about the penguins. She walked along with us, keeping the pace and but teaching us all about the penguins and other inhabitants of the island along the way.

Quality of Experience

Guides, Drivers and Staff

Transport

Boat Tour to Balmaceda & Serrano Glaciers

Chile

This was an incredibly beautiful day. The boat ride was cold and windy (not unexpectedly) but we saw all kinds of amazing birds and the glaciers were just stunning. We really enjoyed the short hike into see the glacier within the Bernardo Higgins park. The lunch was such a wonderful experience - we sat with two French couples who also spoke English and solved many of the world's problems over several courses and a couple glasses of wine. Wow!

Quality of Experience

Food

The traditional Patagonian barbecue was AMAZING!

Guides, Drivers and Staff

Jan Erick was a terrific guide, full of great stories about his work/travels all over the world. He was very good at spotting wildlife, too.

Transport

Excursion to Chiloé Island: Ancud, Dalcahue & Castro

Puerto Varas

This was a lovely day - more lovely than we expected. Our guide was a little shy about his English and relied a bit on our daughter to translate, but nonetheless we had a great day. Chiloé is such a beautiful spot, and the spirit of cooperation and community was so lovely for world-weary Americans...from the museum of church building, to the palafitos. We really enjoyed the unexpected lunch on the farm (and the really unexpected cows who came right up to meet us!).

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Vicente Pérez Rosales National Park

Chile

It was a beautiful day to see the volcanoes! Carlos was a great guide, offering lots of information about the history and geology of the volcanoes and the area, and willing to take pictures for us at every stop. The lunch stop, again, was great meal with a great view of the lake and volcano.

Quality of Experience

Guides, Drivers and Staff

Transport

Santiago City Tour

Santiago

Hernan was such a wonderful guide. He was so knowledgeable about this history of Chile and Santiago. He was clearly so proud of his country, and willingly shared with us his own personal history as it relates to the present government of Chile. He educated us about Chilean - US relations and history, and we are so grateful that he did so in such a generous manner. He shared with us all the facets of life in the capitol city, including recent political issues in Santiago and Chile, reminding us again that we have more in common with people around the globe than we think we do. He was also very willing to get to know us a little bit and accommodate our interests. (When we crossed paths with a bicycle racing event my husband became very excited and Hernan facilitated a discussion with some of the organizers, who allowed my husband to try their "fixed gear" bike.)

Quality of Experience

Guides, Drivers and Staff

Hernan was excellent! Francisco the driver was also wonderful - slowing down, circling around, making sure we got a good view. We enjoyed his company, as well.

Transport

City Tour in Puerto Montt & Puerto Varas

Puerto Varas

We really enjoyed Damian and the tour of Puerto Montt and Puerto Varas, especially when he stopped for us at the fish market (where we found some great souvenirs) and made sure we went around back to see the sea lions!!!! It was a bit more industrial than some of our excursions, but Damian found some wonderful vista points to see the cities and he knew his way around very well (which is the exact reason to engage someone to guide you around the cities).

Quality of Experience

Guides, Drivers and Staff

Transport

Winery & Valparaiso Tour with Overnight

Santiago

Casablanca was so lovely - The winery we visited - Casas del Bosque - was a beautiful oasis and we took home several bottles. The circumstances of our visit were perfect...when we finished the tour, we came out to find our driver, Francisco, (and several other tour drivers) listening to the World Cup Final on the radio. Hernan had arranged a lunch for us in Vina Del Mar at a restaurant with a stunning view of the harbor. We encouraged them to keep the game on the radio as we went to Vina Del Mar, because it was at such an exciting game. Even though we didn't understand the language, we could appreciate the excitement. When we arrived at the restaurant, we were torn between the table with the beautiful view and the lounge where the game was showing on giant screens. The restaurant staff was extremely accommodating as everyone - customers and staff alike - were enthralled by the penalty kicks and trying to see. It was one of those moments that transcends language barriers and nationalities, as everyone in the restaurant just seemed to enjoy the excitement of the game. Afterward, we traveled along to Valparaiso and enjoyed learning about the history of the city and its role as a major port now. We were thrilled to arrive in the city where our daughter had spent the last four months.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

What a fabulous trip!!! Erika was wonderful to work with and designed the perfect trip for us. Everything went as planned. The customer service and responsiveness of Erika and our guides and drivers was flawless. We had the perfect balance of individual time and planned excursions. Some highlights of our trip were canoe rides in the Amazon, biking the waterfall route in Banos, and hiking to base camp at Cotpaxi. The accommodations and food were fabulous. Thank you, Erika for planning an unforgettable family vacation for us.

While researching agencies to help me plan my 50th birthday trip to South America, I came across the name KimKim. KimKim is an online travel agency that uses local travel specialists to help you plan your trip. I was very fortunate to be connected with Emilce Alonso, an Argentina travel agent that helped me put the trip together. I’ve done a lot of traveling, but this trip was incredible. Emi did a phenomenal job of putting our trip together. I made a list of everything I wanted to do in South America, eliminated a lot because of time and then let Emi know the things we wanted to do. She put it all together for us and did an amazing job of booking our flights in South America (we had to book the international flights), booking all of the hotels and setting up all of our excursions. She was extremely patient as I made multiple changes to the itinerary, even weeks before departure time. We were greeted at every airport by a driver and sometimes a guide, we were picked up for every excursion at our hotels and all of the guides were very friendly and spoke English. We did some of the excursions with private guides, which made it extra special. A few guides that stand out are Yvette in the Brazilian side of Iguazu Falls. She was well known and led us to the front of the many long lines and was very knowledgeable. Jorge in Quito, Ecuador was our favorite! It was a private tour of the city and old town. He was very personable, felt like we were family visiting and getting to know his city. While in Peru, Veronica went out of her way to make sure our stay was special. This trip was also about celebrating our 20 year anniversary and she surprised us with a bottle of champagne for New Years and set up a private tour guide for Machu Pichu. Fatima picked us up at the train station and led us through an impressive tour of one of the new seven wonders of the world! One of the best things was that they were available 24/7 to answer any questions or concerns we had. I highly recommend KimKim to anyone interested in stress-free travel!