Kimkim Trip Reviews

4.8
Based on 15,796 ratings
Read 15,796 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our flight to Ireland was delayed by a day. R...
Ireland | May 1 - May 9, 2023

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Karen S.
Westfield, NJ | Reviewed on May 16, 2023
Our flight to Ireland was delayed by a day. Rachel rearranged everything for us so that although of course we were more rushed, we didn’t miss a thing. She was always available in country. Excellent service Read more

Our flight to Ireland was delayed by a day. Rachel rearranged everything for us so that although of course we were more rushed, we didn’t miss a thing. She was always available in country. Excellent service

Hotel Reviews
The Fleet
Dublin

very nice staff, good room, very pretty atmosphere! Breakfast was great. Good location

Authenticity & Character
Very pretty lobby and exterior
Location
Staff
Gave great recommendations and were very accomodating
Cleanliness & Comfort
Bayview Hotel
Bushmills

Beautiful views. Nicely appointed rooms

Authenticity & Character
Location
This is for people who want to be away with nice views. Fairly close to giants causeway
Staff
Cleanliness & Comfort
Ballyseede Castle
Tralee

I think this is a great place for a wedding or if you want to get away and do nothing and sit on the lawn but not in the best shape

Authenticity & Character
It is a castle
Location
Staff
They weren’t very visible. Food staff was nice
Cleanliness & Comfort
Monks Inn & Famous Restaurant

Beautiful room with lovely room. Even had a washing machine which we took advantage of

Authenticity & Character
Location
Staff
Just a bit of confusion at check
Cleanliness & Comfort
The Imperial Hotel
Cork

Great location. Nice rooms staff couldn’t have been more helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was nice but I hate separate hot and cold water taps
Activity Reviews
Black Cab Tour
Belfast

Joe was friendly, charming and extremely knowledgeable. A must do

Quality of Experience
Guides, Drivers and Staff
Transport
Dublin Walking Tour
Dublin Walking Tour
Dublin

Sam was a great guide. Highly recommend him

Local specialist: Rachel Long (deactivated)

Algarve
Portugal | May 8 - May 13, 2023

Kenneth
Kenneth D.
Houston, TX | Reviewed on May 16, 2023
Trip was well organized. Transit from Lisbon to Carvoeiro via coast & Sagres was good. Carvoeira hotel & location was great. Caves boat tour was spectacular . Monchique/Foia was not very interesting. Day trip to Silves & Lagos was great. Same local guide for most of the local tours - good guide & flexibility (e.g, changed Tavira walking tour to trip to Castro Marim & across border to Spain to Ayamonte). Rio Fomosa boat tour - would have done the shorter excursion option . The only issue was... Read more

Trip was well organized. Transit from Lisbon to Carvoeiro via coast & Sagres was good. Carvoeira hotel & location was great. Caves boat tour was spectacular . Monchique/Foia was not very interesting. Day trip to Silves & Lagos was great. Same local guide for most of the local tours - good guide & flexibility (e.g, changed Tavira walking tour to trip to Castro Marim & across border to Spain to Ayamonte). Rio Fomosa boat tour - would have done the shorter excursion option . The only issue was the transit from Tavira to Lisbon. The driver was one hour late, as he was given the wrong hotel location.

The trip plan app was great for providing information

Hotel Review
Tivoli Carvoeiro
Lagoa

Great hotel & amenities. Great location: good views of coast, easy walk to town/restaurants

Authenticity & Character
Good amenities, Good breakfast
Location
Good location with beach/cave views
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 16, 2023

Hi Kenneth, thank you so much for your feedback! All your comments will be definitely really helpful to keep improving our adventures in the Algarve in the future :) Also, thank you so much for your patience on your departure day, we are already reviewing everything with our drivers to see where the communication issue was. Hope you enjoyed Portugal! Best regards, Bea.

An amazing survey of Croatian culture and geography
Croatia | Apr 30 - May 9, 2023

Shay
Shay J.
Bellingham, WA | Reviewed on May 16, 2023
Anna-Maria planned this trip thoughtfully from beginning to end. Every guide she selected was terrific-from our first tour guide in Zagreb (Josepa) to the kayak leader (Tony), as well as the people who led us on a food guide in Split, a bike tour of Hvar Island, and finally a historical tour of Dubrovnik, all were first class! Additionally, the drivers she coordinated were all friendly and professional. We saw so much of Croatia and covered a lot of ground in the ten days we were there, but... Read more

Anna-Maria planned this trip thoughtfully from beginning to end. Every guide she selected was terrific-from our first tour guide in Zagreb (Josepa) to the kayak leader (Tony), as well as the people who led us on a food guide in Split, a bike tour of Hvar Island, and finally a historical tour of Dubrovnik, all were first class! Additionally, the drivers she coordinated were all friendly and professional. We saw so much of Croatia and covered a lot of ground in the ten days we were there, but it never felt rushed or like we were trying to pack too much in.

The hotels she selected were also comfortable, convenient, and just what was needed after a day of travel or sightseeing. They were all right in the middle of the action without being chaotic or noisy.

I had such a good time on this trip that I would like to go again, as I would see and learn new things again. I would book again with KimKim and Anna-Maria; it was truly a trip of a lifetime!

Hotel Reviews
Hilton Canopy
Zagreb

Convenient, modern, and well-maintained with many amenities not found in the older historical hotels (gym, transfer room with shower, full restaurant and bar). My favorite of the hotels we stayed in while in Croatia and a great place to stay in Zagreb!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plitvice Holiday Resort
Grabovac

The hotel was generally fine, but our room was not what I expected. One king bed was provided for my traveling buddy and me (we are not married), and the room was a bit small with a very small bathroom. The shower was so small that the temperature would scald or freeze me if I accidentally bumped into the faucet. It felt more like camping than staying in a hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Teatro Verdi Boutique Hotel
Zadar

Convenient hotel located in the heart of Zadar. Lots of character, with professional staff and a good restaurant on site. The room was lovely, and the bathroom was surprisingly large compared to some of the hotels we had stayed in. This was a charming place to spend the night in Zadar, and I would stay again if given the opportunity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Slavija
Split

Amazing historical hotel in the Diocletian palace. The bathroom was a little bit small, and the shower was a bit difficult to manage. However, the on-site restaurant and location made up for these slight inconveniences. The hotel had a lot of character to make for an enjoyable stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Dea
Hvar

I loved staying in Hvar and this hotel added to the experience. The town was so lovely and warm, and this felt like being in a hidden Mediterranean villa with its location and open windows both in the room and the open courtyard of the hotel restaurant. The shower and toilet configuration were a bit awkward and the room got very wet from not having a shower door, but this was remedied with several towels. Breakfast was delicious, and the staff, while fairly incognito, were professional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lero
Dubrovnik

The location was terrific, but the hotel had a few quirks. The building was reasonably modern but did feel a bit dated. The shower was terrible, however--the shower door on the tub leaked like crazy, so the bathroom floor got wet during and after a shower, requiring several towels to mop up the mess. The hotel bar, pool, and restaurant were all nice amenities!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private guided tour of Zagreb
Private guided tour of Zagreb
Zagreb

The tour started with a glitch--we couldn't find our guide and were sent to the wrong location--but she stuck around for us and gave us a fantastic tour of the city. I learned so much and really enjoyed the insider's view of Zagreb. The tour was just the right length--we got to see the sights, and some hidden history and had time for a few recommendations for dinner--and then we were able to go on our way for the evening with plenty of time to spare. This tour guide was amazing--truly a global citizen and knowledgeable about Croatia and the world at large!

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking Mreznica Canyon
Kayaking Mreznica Canyon
Croatia

I was a little hesitant at first about the kayaking adventure (it wasn't clear what the skill level would be, and it seemed like we would go into a waterfall right away), but our guide Tony was so helpful and patient. He is knowledgeable about the area and truly loves his job. He was a top-notch outdoorsman. We had three other people on the kayaking trip with us which was a fun way to meet some other people and experience the beautiful Mreznica Canyon with other travelers.

Quality of Experience
Guides, Drivers and Staff
Transport
Split food tour
Split food tour
Split

Seeing the farmers market and meeting the vendors was a real treat. I wouldn't have had the courage to go up and talk to vendors, but we got to learn about food production and what makes Croatia unique from an agricultural and culinary perspective. Our guide was warm and fun, and she took us through the Diocletian palace with some great stories of the history and culture. The food was also amazing--I enjoyed our lunch very much and feel like I got a good sample of Croatian dishes on this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling Tour around Ancient Pharos (Stari Grad)
Cycling Tour around Ancient Pharos (Stari Grad)
Hvar

Our driver, the tour operator, and the cycling guide were all world-class! This was a highlight of the trip for me. I loved seeing the other side of Hvar Island, and especially loved being out on a bike, able to move faster than walking but not being in a car. I never felt unsafe on the roads, and I appreciated the new bike and helmet. I am an avid cyclist at home so this was not a terribly challenging ride, but we did see a lot of the island, experienced some of the small villages, and got so much perspective on things from our cycling guide. I have forgotten her name, but I do want to send along my thanks for being so hospitable and open. She was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

This was probably the best tour I have ever been on. Our guide (whose name I have unfortunately forgotten) made it the best day. It was like walking with a friend as he took us around Dubrovnik, sharing stories, history, and, most importantly, his honest perspective and opinion. I appreciated how he could speak his mind but handled topics sensitively and appropriately (specifically, when speaking about the internal war in the 1990s). Dubrovnik might be my favorite place in Croatia because of its beauty and history. Learning about it added richness and depth to the trip, and I 100% attribute this to the guide. He was a 10/10!

Quality of Experience
Food
Our guide's food recommendation for lunch was amazing. I would have never gone to that restaurant, but it was such a treat!
Guides, Drivers and Staff
Probably the best tour guide I've ever met. He was top notch!
Transport
Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb | Replied on May 16, 2023

Dear Shay,
thank you very much for these kind words and your review.
It was an absolute pleasure working with you on this trip!
Since you have only covered the basics, I hope to be able to welcome you to Croatia for a more detailed visit! :D

Kind regards,
Anna-Maria

Trust kimkim
Greece | Apr 22 - May 5, 2023

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Paula R.
Wells, ME | Reviewed on May 16, 2023
This was an amazing trip for my family and me. Chris listened and learned about our style of travel and what we wanted to do in Crete and Santorini. His ability to communicate and execute our trip plans was spot on. There was not one hitch in our trip arrangements. From transfers to drivers and ferry travel Chris and Kim Kim had us covered. I have traveled to many different countries and have had a variety of trip arrangements along the way. I can honestly say that Chris and the team... Read more

This was an amazing trip for my family and me. Chris listened and learned about our style of travel and what we wanted to do in Crete and Santorini. His ability to communicate and execute our trip plans was spot on. There was not one hitch in our trip arrangements. From transfers to drivers and ferry travel Chris and Kim Kim had us covered. I have traveled to many different countries and have had a variety of trip arrangements along the way. I can honestly say that Chris and the team is as good as it gets. Relax…enjoy…..and trust the Kim Kim team.

Hotel Reviews
Lithies Traditional Homes
Thíra

Lithies Home was a wonderful location for walking all over Santorini. The staff was kind and very accommodating to any requests we had during our stay. Our home was spotless and breakfast was just wonderful and abundant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alcanea Boutique Hotel Chania
Chania Town

The staff at this hotel was wonderful and went out of there way to make everything perfect for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Excursion to Zeus Cave & Lasithi Plateau
Private Excursion to Zeus Cave & Lasithi Plateau
Heraklion

This was ok but not as beneficial as other activities. Our guide with this activity was not very active with explaining The history of the cave.

Quality of Experience
The guide
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Jul 30, 2023

Paula,

I hope that you and your wonderful family are enjoying the remainder of your summer and I want to thank you ever so much for making me a part of your family in a way!
It was a real pleasure and adventure planning your trip for you, and I hope that the new connections you made, the new experiences that you lived in Greece, will stay with you for many years to come!

All the best Paula

Chris

KimKim and Camila are amazing!!
Bolivia | Apr 30 - May 6, 2023

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Jessica C.
Pinellas Park, FL | Reviewed on May 16, 2023
Camila was fantastic! She set up everything for us from beginning to end. She asked us for the type of trip we wanted and set up all of our tours, hotels, and guides. When we arrived in Bolivia, we had our driver, Gonzalo, waiting for us. He stayed with us throughout our time in La Paz and was absolutely amazing! We also had an English speaking guide, Juan, who showed us Tiwanaku. Then our time in Uyuni was incredible. Omar and Alvaro were awesome! We spent 3 days exploring the salt flats and... Read more

Camila was fantastic! She set up everything for us from beginning to end. She asked us for the type of trip we wanted and set up all of our tours, hotels, and guides. When we arrived in Bolivia, we had our driver, Gonzalo, waiting for us. He stayed with us throughout our time in La Paz and was absolutely amazing! We also had an English speaking guide, Juan, who showed us Tiwanaku. Then our time in Uyuni was incredible. Omar and Alvaro were awesome! We spent 3 days exploring the salt flats and desert with them before returning to La Paz. I would 10/10 recommend Camila, KimKim, and all of the guides on this tour. It was executed to perfection and I can’t wait to do another country with KimKim!!

Local specialist: Camila Rojas

The Ultimate Morocco Trip
Morocco | Apr 21 - Apr 29, 2023

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Kristen Y.
Santa Monica, CA | Reviewed on May 15, 2023
Had a wonderful time exploring Morocco, as organized by Abdellah, our local specialist. Through the planning process, he was very responsive, and was able to personalize our trip according to the changes I wanted. Reda, our private driver, was the cool, calm and steady trip leader on our 9 night journey through the country. We were always happy to see him when he gathered us in the mornings for our daily drive. He had great recommendations, but also was very agreeable if we decided we... Read more

Had a wonderful time exploring Morocco, as organized by Abdellah, our local specialist. Through the planning process, he was very responsive, and was able to personalize our trip according to the changes I wanted.

Reda, our private driver, was the cool, calm and steady trip leader on our 9 night journey through the country. We were always happy to see him when he gathered us in the mornings for our daily drive. He had great recommendations, but also was very agreeable if we decided we didn't want to do something. "As you like" is quite a common phrase we heard, which eased us in having an even more relaxed time.

You do spend a lot of time in the car, which we understood when planning, but that part of the trip does get old after several days.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

An incredible time, from start to finish! We first got dropped off at their outpost, and were able to change and freshen up before the long camel ride to camp. Once we got on our camels, we had a peaceful, quiet camel ride through the mesmerizing dunes, enjoying sunset just before reaching camp. The camp itself is stunning, glamping at its finest. The food, the company, the music, the entire camp - being there was the absolute highlight of our trip to Morocco. Woke up early for sunrise, then a delicious breakfast before heading back to their outpost in a 4 wheeler. Could not recommend more!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravane
Ouarzazate

This is a stunner of a hotel, just outside of Ouarzazate. Every single detail, from the lobby, the decor, the apportionments, were so carefully selected. We wish we had more time to enjoy the property. The food is exquisite, the staff lovely. If passing through, staying here is a must!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on May 16, 2023
Hey Kristen, Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic time exploring Morocco with us. We truly appreciate your feedback regarding the personalized trip planning process and the flexibility we provided to accommodate your changes. We're glad to know that Reda, our private driver, was a cool, calm, and steady trip leader throughout your 9-night journey. It's great to hear that he made you feel comfortable and gathered you each morning for... Read more

Hey Kristen,

Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic time exploring Morocco with us. We truly appreciate your feedback regarding the personalized trip planning process and the flexibility we provided to accommodate your changes.

We're glad to know that Reda, our private driver, was a cool, calm, and steady trip leader throughout your 9-night journey. It's great to hear that he made you feel comfortable and gathered you each morning for your daily drive. We're happy that his recommendations added value to your trip and that his agreeable nature allowed for a relaxed experience.

We understand that extended periods in the car can become tiresome after several days, and we appreciate your understanding in this regard. Your feedback is valuable to us as we continuously strive to enhance the overall experience for our travelers.

Once again, thank you for choosing us as your travel specialists. We hope to have the opportunity to assist you with your future travel plans.

Kindest regards,
Abdel
Original Travels

Our trip was lovely. Our guides, Diego (Bilba...
Spain | May 7 - May 13, 2023

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Linda L.
Chicago, IL | Reviewed on May 15, 2023
Our trip was lovely. Our guides, Diego (Bilbao to Guernika, San Sebastian) and Juan (to Pamplona) , were outstanding. Our driver from San Sebastian back to Bilbao was also great. The walking food tour we took with Carlos (Devour) on Wednesday was fun and informative. He was also a wonderful guide. Even though it rained almost every day, we enjoyed every minute of our trip. The drives along the coast with stops at villages and sites were stunning. We learned a lot at our itinerary... Read more

Our trip was lovely. Our guides, Diego (Bilbao to Guernika, San Sebastian) and Juan (to Pamplona) , were outstanding. Our driver from San Sebastian back to Bilbao was also great. The walking food tour we took with Carlos (Devour) on Wednesday was fun and informative. He was also a wonderful guide. Even though it rained almost every day, we enjoyed every minute of our trip. The drives along the coast with stops at villages and sites were stunning. We learned a lot at our itinerary destinations of Guernika and Pamplona and points in between. Of course, the Guggenheim was breathtaking, and the food was absolutely delicious everywhere! People were friendly and helpful throughout our trip. We leave beautiful Basque country with fond memories and a promise to return.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on May 16, 2023

Thank you Linda for your kind review. I am so happy to see you enjoyed your time in the Basque country as well as your guides. The next time you decide to visit, it will be my pleasure to help you plan that trip too!
Warm regards,
Dalia

Family trip
Greece | May 6 - May 14, 2023

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Lois Y.
Westfield, NJ | Reviewed on May 15, 2023
Loved having all the transfers taken care of! Loved the hotel on Santorini! All the guides scheduled for us were prompt, knowledgeable, and personable. Read more

Loved having all the transfers taken care of! Loved the hotel on Santorini! All the guides scheduled for us were prompt, knowledgeable, and personable.

Hotel Reviews
Amalia Hotel Athens
Athens

Pros: good location, good breakfast spread Cons: typical European hotel room (and bathroom), which means fine but small and nothing special

Ippokampos Beachfront Hotel
Naxos

Pros: great beach access, wonderful and very hard-working staff, good food Cons: they charge hotel guests for the beach chairs, small rooms

Belvedere Suites Santorini
Santorini

Many of the hotels with caldera views are open to the path that everyone walks on. (If you have been to NYC, imagine living on the high line.) This hotel was situated in a way that made it very private. It was also just lovely, and in a great location.

Activity Reviews
Athens e-bike tour
Athens e-bike tour
Athens

We all enjoyed this, and it kept us awake on our arrival day. The one thing that was odd was that Chris scheduled a tour guide to collect us at our hotel and walk us a few blocks to the bike shop (where another guide took over) and back to our hotel at the end. He was a nice guy but it seemed superfluous.

Acropolis & Flavors Combo Tour
Acropolis & Flavors Combo Tour
Athens

Excellent guide, and we were all stuffed when the tour was over!

Naxian Cooking Experience
Naxian Cooking Experience
Naxos

This was very fun. They were very accommodating of the fact that two people in our group wanted meat and two don't eat meat.

Cycling in enchanting landscapes of Naxos
Cycling in enchanting landscapes of Naxos
Naxos

This was not as good as the Athens bike tour. To be fair, the weather wasn't great and one road that they apparently always use was closed for repairs. Still, I found it odd when the guide said he only plans on riding about half the scheduled time. For his trips that go to wine tastings that makes sense, but we weren't doing that. We stopped at a cafe and had a drink, which was fine, but unnecessary.

All Time Classic Santorini
All Time Classic Santorini
Santorini

Very informative guide, and the day was interesting. The end was a waste though. If they are going to offer a "sunset cocktail" they should pick a location with a good sunset view. We were in a charming restaurant, but it was not a sunset viewing spot.

Platinum Morning Caldera Cruise
Platinum Morning Caldera Cruise
Santorini

I'm sure it would have been "amazing" if the water had been warmer. As it was, we had several long-ish stops for swimming but nobody went in the water for more than 10 minutes. It would have been nicer to keep moving I think. Great lunch and very nice crew.

Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on May 16, 2023

Dear Lois,
Thank you so much for your detailed feedback on the hotels and tours you experienced during your trip, as well as your appreciation of our services. I am happy that all of the family enjoyed it and that everything was punctual, while the guides provided a personal touch to their shared knowledge. Your input on hotels and tours will help us improve in the future and offer an even better experience to our travelers.
Wishing you all the best and hope to plan another trip for you in the future!
Warm regards,
Chris

Himalayan Kingdom Expeditions; Western Bhutan and Jomolhari Trek
Bhutan | Apr 24 - May 8, 2023

Thomas
Thomas J.
Seattle, WA | Reviewed on May 15, 2023
Our trip with Himalayan Kingdom Expeditions was amazing from beginning (a six-day cultural tour with acclimatizing day hikes) to end (a seven-day trek). Vishal and guides, Tek and Ngawang, were consummate hosts. Planning was thorough and efficient. Guides were knowledgable and clear when sharing information about Bhutanese history, Buddhist history and customs, natural history, and adept at organizing, executing, and adjusting to conditions while trekking (mainly due to weather and altitude,... Read more

Our trip with Himalayan Kingdom Expeditions was amazing from beginning (a six-day cultural tour with acclimatizing day hikes) to end (a seven-day trek). Vishal and guides, Tek and Ngawang, were consummate hosts. Planning was thorough and efficient. Guides were knowledgable and clear when sharing information about Bhutanese history, Buddhist history and customs, natural history, and adept at organizing, executing, and adjusting to conditions while trekking (mainly due to weather and altitude, but also because our group occasionally chose to linger at a location or site longer than planned).
Before departing for Bhutan, I was looking forward most to the Jomolhari Trek that we'd arranged with Vishal, and this did turn out to meet and exceed expectations for adventure and experiencing a remote cultural landscape, but I also got so much more out of the time we spent around Paro, Punakha, and Thimphu than I'd imagined that I would. The temples, monasteries and related Buddhist sites and traditional workshops were profound, magical, and made even fuller by the background and context provided by Tek and Ngawang.
Not being a guided expedition person by nature, I was concerned about being "fussed over" to the point of having the service interfere with my experience of the place that I was visiting, but my experience with Himalayan Kingdom contradicted all of my preconceptions of what this might be like. Interactions with Tek and Ngawang were easy from day one. Their calm, kind, and informative approach to hosting created camaraderie and by the end of the trip I was sad to have to say goodbye to good friends. I have only positive things to say about Vishal and Himalayan Kingdom Expeditions and about the wonderful travel experience that I had because of them!

Local specialist: Vishal Pradhan
Vishal
Vishal Pradhan
Local specialist in Paro, Bhutan | Replied on May 16, 2023

Dear Thomas,

Thank you for taking the lead to work with us in planning this adventure for yourself and your friends.

While it has been a long await, glad to hear that Bhutan has lived up to your expectation and has inspired you. We truly appreciate your patience with us and once again thank you for your trust and patronage. We hope to cross paths again in future and till then take care and stay blessed.

Team Himalayan Kingdom Expedition.

The PERFECT romantic and memorable Greek adventure
Greece | Apr 17 - Apr 26, 2023

Kasey
Kasey J.
Portland, OR | Reviewed on May 15, 2023
What a phenomenal, exciting, beautiful, romantic, and memorable adventure! I still marvel at Nikos' ability to plan the perfect and unique experience for us. At every turn, he asked the right questions to create so many of these special little moments for us all throughout this incredible country. There is no way we could have planned something so thoughtful and authentically Greek on our own. He planned every little detail so all we had to do was follow his itinerary to be constantly... Read more

What a phenomenal, exciting, beautiful, romantic, and memorable adventure!

I still marvel at Nikos' ability to plan the perfect and unique experience for us. At every turn, he asked the right questions to create so many of these special little moments for us all throughout this incredible country. There is no way we could have planned something so thoughtful and authentically Greek on our own.

He planned every little detail so all we had to do was follow his itinerary to be constantly delighted and amazed by what he had in store for us. By the end, we kept laughing at the absurdity of how magical it all was and we'd say to each other, "Of course, this is happening. Nikos planned it."

I started to write out our favorite experiences, but genuinely, I would have listed every single thing we did on our trip.

Here's the point: If you want to go to Greece, work with Nikos. Tell him about you and your travel partners, your budget, and what makes a trip exciting/memorable/desirable and then trust Nikos. He'll plan things you would never find in a tour book and you'll wind up with the most beautifully unique trip. Seriously.

Hotel Review
Daphne's Club Hotel & Apartments
Xylokastro

Daphne has created the perfect little oasis on the Corinthian Gulf in Greece. She has everything you need and lots more than you didn't even know you needed — like the most beautiful and delicious breakfast buffet in all of Greece.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Santorini Sailing Cruise & meal on Board
Santorini Sailing Cruise & meal on Board
Santorini

This was downright magical. By this point in the trip, we were a little tired, and having 5 hours of lying on a sailboat, drinking wine, and eating a fabulous meal was exactly what we needed. Also, Cosmos was fabulous. He told great stories, taught us the history of the Santorini Caldera, and looked like the perfect handsome sailor.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Nikos Aivatzidis
Nikos
Nikos Aivatzidis
Local specialist in Peloponnese (Corinthia) | Replied on May 16, 2023
Dear Kasey,
thank you for your amazing review!
It's true that from the time we had a call to discuss in detail about your trip, I felt that you and your partner knew what you wanted and were open to exploring the best available options in Greece, which is always a 'bliss' for me. I'm really happy and proud of the result of 'our' trip (I'm also 'there' all the time!) and I cannot thank you enough for pointing out aspects of a trip that can make a difference and a memorable yet romantic... Read more

Dear Kasey,
thank you for your amazing review!

It's true that from the time we had a call to discuss in detail about your trip, I felt that you and your partner knew what you wanted and were open to exploring the best available options in Greece, which is always a 'bliss' for me.

I'm really happy and proud of the result of 'our' trip (I'm also 'there' all the time!) and I cannot thank you enough for pointing out aspects of a trip that can make a difference and a memorable yet romantic adventure, like the handmade approach on 'kneading' trips for every traveler, the balance between exploring and relaxing and so on. I'm also thrilled that you were open to discovering unknown locations of my country, such as the biggest wine region of Greece, the mountainous side (which is 80% of the country!) while enjoying famous locations such as Santorini during the same trip.

Moreover, I have to admit that you are 'gift travelers', cause you were available to discuss and reply to critical questions during important stages of planning your trip. This was a gift for me, as I knew clearly what you prefer (or not) and I felt confident to suggest experiences and locations that even locals do not know, and that I learned from my field trips during the last 12 years. It's one of the reasons for me offering handmade trips: to show travelers from around the globe how anyone can meet the world in Greece. And -by reading your review- I can say that it's rewarding :)

I'll be really happy to meet you both anytime in the future. You are an inspiration on how to explore and enjoy life. Seriously!

We had awesome assistance every step of the p...
Spain | May 2 - May 7, 2023

S
Sandra B.
Madisonville, TX | Reviewed on May 15, 2023
We had awesome assistance every step of the planning and implementation of our trip to Madrid and Barcelona.
The local guides were super. Margit with Walk and eat in Madrid was terrific! Carmen in Madrid was great! Mar in Barcelona was unbelievable! Patricia with YourTripToSpainAndPortugal was so fantastic and available for all our questions before and during the trip!
I would totally recommend going to Spain with the local guides and helpers!
Read more

We had awesome assistance every step of the planning and implementation of our trip to Madrid and Barcelona.
The local guides were super. Margit with Walk and eat in Madrid was terrific! Carmen in Madrid was great! Mar in Barcelona was unbelievable! Patricia with YourTripToSpainAndPortugal was so fantastic and available for all our questions before and during the trip!
I would totally recommend going to Spain with the local guides and helpers!

Hotel Reviews
Pestana Plaza Mayor Madrid
Madrid

Super, great place to stay. They were so helpful and friendly yet so professional as well. Loved our room for the three of us and the breakfast was so nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loved every aspect of the hotel!
H10 Art Gallery
Barcelona

Good location. Very accommodating and went out of their way for our needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
All nice but the elevator was an issue so we took the stairs most of the time...good exercise!
Activity Reviews
Barcelona private guided walking tour of the Gothic quarter & Picasso Museum
Barcelona private guided walking tour of the Gothic quarter & Picasso Museum
Barcelona

Carmen was awesome.

Quality of Experience
Guides, Drivers and Staff
prompt
Transport
on time and helpful
Barcelona private guided tour of Gaudi masterpieces: Guell Park and "Sagrada Familia" Cathedral.
Barcelona private guided tour of Gaudi masterpieces: Guell Park and "Sagrada Familia" Cathedral.
Barcelona

Cannot begin to explain the beauty and creativity

Quality of Experience
sites!
Guides, Drivers and Staff
answered questions honestly and helpfully
Transport
explained details
Sunset Sailing in Barcelona
Sunset Sailing in Barcelona
Barcelona

The perfect, relaxing end to a few busy days.

Quality of Experience
Guides, Drivers and Staff
Transport
Boqueria market guided tour + cooking workshop
Boqueria market guided tour + cooking workshop
Barcelona

Such a fun activity with the best chef and guide! We were a little apprehensive about who the other "cooks" in the workshop would be, but everyone from many walks of life and countries was courteous and such good company for our cooking and dining experience.

Quality of Experience
The chef was super!
Food
CHOCOLATE! but the other food was nice, too
Guides, Drivers and Staff
Transport
Evening Wine and Tapas Experience in Malasaña quarter
Evening Wine and Tapas Experience in Malasaña quarter
Madrid

Margit was so great to share with us the area, history and explain all about tapas and the pork i Spain.

Quality of Experience
Margit's personality was so sincere and welcoming.
Food
Really delicious and Margit's explanation of each dish was wonderful and enlightening.
Guides, Drivers and Staff
!!
Transport
Private guided tour of the Habsburgs' Quarter & Royal Palace
Private guided tour of the Habsburgs' Quarter & Royal Palace
Madrid

Carmen did not leave out a single site or explanation of all the history surrounding the areas we walked. Never boring, though, and answered our "why" questions. She is a wonderful people person.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on May 17, 2023

Dear Sandra,
It was an absolute pleasure helping you arrange this wonderful trip for you and your daughters!
We did select our best guides and experiences to make this an unnforgetable trip full of memories.
And we will be here, ready to help you plan another trip to either Spain or Portugal!

Best regards,

Patricia

Germany and Austria
Germany | Apr 26 - May 7, 2023

Debbie
Debbie W.
Australia | Reviewed on May 15, 2023

Zala was invaluable in planning and executing our travel in Germany and Austria. Truly an amazing job.

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on May 30, 2023

Hi Debbie, thank you for your 5-star review, we really appreciate it. See you soon travelling again with kimkim. Kind regards, Tomaz

An Unforgettable Trekking Adventure with Himalayan Kingdom Expeditions
Bhutan | Apr 24 - May 8, 2023

Daniel
Daniel P.
Seattle, WA | Reviewed on May 15, 2023
I recently had the incredible opportunity to embark on a trekking adventure with Himalayan Kingdom Expeditions, and I must say that it was an experience of a lifetime. From the moment we arrived until our final farewell, Vashal and his team provided us with exceptional care, professionalism, and a genuine passion for what they do. The trekking itinerary crafted by Himalayan Kingdom Expeditions was perfectly balanced, offering breathtaking views, challenging treks, and insightful cultural... Read more

I recently had the incredible opportunity to embark on a trekking adventure with Himalayan Kingdom Expeditions, and I must say that it was an experience of a lifetime. From the moment we arrived until our final farewell, Vashal and his team provided us with exceptional care, professionalism, and a genuine passion for what they do.

The trekking itinerary crafted by Himalayan Kingdom Expeditions was perfectly balanced, offering breathtaking views, challenging treks, and insightful cultural experiences. Our guides, led by Tik, our primary guide, and Ngawang, our driver, possessed an extensive knowledge of the region and were adept at tailoring the journey to our group's capabilities and interests.

Throughout the trek, safety was always a top priority. The guides were well-equipped with first aid supplies, emergency communication devices, and a wealth of experience in handling various situations. Their expertise and attention to detail put our minds at ease, allowing us to fully immerse ourselves in the natural beauty surrounding us.

What truly sets Himalayan Kingdom Expeditions apart, however, is the warmth and hospitality of Vashal and his team. They went above and beyond to ensure our comfort and satisfaction at every step of the journey. From arranging top-notch accommodations in picturesque locations to providing deliciously freshly prepared meals in incredible settings, their dedication to creating an unparalleled experience was remarkable.

Vashal's team was not only professional but also incredibly friendly and approachable. Their enthusiasm for the region and its culture was infectious, as they shared amazing stories and insights along the way. It felt like we were trekking with friends rather than guides, creating a welcoming and enjoyable atmosphere throughout the entire trip.

In sum, my trekking adventure with Himalayan Kingdom Expeditions surpassed all expectations. Vashal and his team's impeccable service, genuine care, and expertise made this journey unforgettable. If you're seeking a remarkable trekking experience that combines breathtaking landscapes, cultural immersion, and outstanding hospitality, I wholeheartedly recommend Himalayan Kingdom Expeditions. They are the epitome of excellence in the realm of adventure travel.

Thank you, Vashal, and the entire team for creating memories that will last a lifetime.

Local specialist: Vishal Pradhan
Vishal
Vishal Pradhan
Local specialist in Paro, Bhutan | Replied on May 16, 2023

Dear Daniel,

Appreciate your kind words and thank you for this opportunity.

I am certain Tek and Nawang would be delighted to hear of the reviews of their services.

Hopefully Bhutan will beckon you again, till then take care and stay blessed.

Team Himalayan Kingdom Expedition.

Spectacular from Start to Finish...We Hated for it to End!
Croatia | May 4 - May 13, 2023

Kevin
Kevin A.
Blue Ridge, GA | Reviewed on May 15, 2023
In a nutshell, it was a phenomenal trip from start to finish. Sarah did a marvelous job working with me in the pre-planning stages and putting together what promised to be an active holiday that covered a lot of ground, and once we arrived in Croatia, Sarah and Ivan were in regular contact with us to make sure things were going well. Their accessibility and immediate response time was impressive, to say the least. It's difficult to fully convey how prompt, professional, courteous and... Read more

In a nutshell, it was a phenomenal trip from start to finish. Sarah did a marvelous job working with me in the pre-planning stages and putting together what promised to be an active holiday that covered a lot of ground, and once we arrived in Croatia, Sarah and Ivan were in regular contact with us to make sure things were going well. Their accessibility and immediate response time was impressive, to say the least. It's difficult to fully convey how prompt, professional, courteous and engaging the drivers and guides were, but we are grateful to our drivers (Ivo and Zoran), our kayak guides (Eddie and T), our speedboat skipper (Ivo), and our bike tour guides (Joseph and Joke) for ensuring we had a truly memorable vacation in a very special part of the world.

Activity Reviews
Dubrovnik Kayaking Adventure
Dubrovnik Kayaking Adventure
Dubrovnik

I had a great time during the Dubrovnik Kayaking Adventure. The weather was good, and the water was refreshing, even though it was a bit early in the season. I got some awesome pictures, and the experience was very enjoyable. I highly recommend this activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Boating Excursion to the Elaphiti Islands
Private Boating Excursion to the Elaphiti Islands
Dubrovnik

The all-day boat tour to the Elaphiti Islands was exceptional. Our boat captain, a Croatian Navy Seal, was an excellent guide. The owner of the company personally came to our hotel and picked us up for the tour. Overall, it was a fantastic and personalized experience that I would love to do again.

Quality of Experience
Guides, Drivers and Staff
Transport
Hvar - Island Bike Tour with Local Food and Drink Tastings
Hvar - Island Bike Tour with Local Food and Drink Tastings
Croatia

This was one of the most special excursions of the trip. We rode on brand new e-bikes with fantastic local guides. At the end of the tour, we went back to the owner's tasting room for a wonderful wine and cheese tasting. It was an amazing, personalized experience that I would highly recommend to others.

Quality of Experience
Guides, Drivers and Staff
Transport
Pakleni Islands Kayak Tour
Pakleni Islands Kayak Tour
Croatia

The Pakleni Islands Kayak Tour was a great experience. The owner of the kayaking company personally greeted us after the tour, and we were their first customers of the season. The tour was enjoyable, and the scenery was beautiful. I would definitely recommend this activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Biking Tour of Split & Marjan Hill
Biking Tour of Split & Marjan Hill
Split

The Biking Tour of Split & Marjan Hill was fantastic. We had private guides who spent hours with us, showing us the beautiful sights of Split. There was a small mix-up with the meeting location, but it was quickly resolved, and we had a great time. I would highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Ljubljana including a biking tour of the city
Day trip to Ljubljana including a biking tour of the city
Zagreb

Our day trip to Ljubljana was a memorable experience. We had a small group bike tour with a great guide, and we covered a lot of ground that we wouldn't have been able to on foot. The weather was colder than expected, but we still enjoyed exploring the picturesque European town. I would definitely recommend this day trip and biking tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Cosic

Thanos did a perfect job organizing a trip to...
Greece | May 5 - May 12, 2023

Elin
Elin T.
Willow Grove, PA | Reviewed on May 15, 2023
Thanos did a perfect job organizing a trip to Greece for my husband, my in-laws and myself! I wanted a smooth trip and felt too overwhelmed to plan it myself. We went to Athens, Naxos and Santorini. Everything went so smoothly and I'm very grateful! Thanos was easily accessible and just knowing he was there if we needed anything took all the stress out of the trip. He even met us for a drink in Athens, introducing us to a rooftop bar with a fantastic view of the Acropolis. He arranged tours... Read more

Thanos did a perfect job organizing a trip to Greece for my husband, my in-laws and myself! I wanted a smooth trip and felt too overwhelmed to plan it myself. We went to Athens, Naxos and Santorini. Everything went so smoothly and I'm very grateful! Thanos was easily accessible and just knowing he was there if we needed anything took all the stress out of the trip. He even met us for a drink in Athens, introducing us to a rooftop bar with a fantastic view of the Acropolis. He arranged tours based on our interests with knowledgeable guides which added so much to our enjoyment of Greece. All of the transfer drivers to ferries and airports were on time and professional. What a relief to have everything planned and just show up where you're supposed to be! Everyone we dealt with was kind and efficient. The planning stage was fun and Thanos was quick to respond even given the time difference. This is definitely the way to go for a hassle free trip, and I found the price to be reasonable as Thanos worked to fit our budget. We even met a fellow Kimkim traveler, also thrilled with her experience in Greece. I will definitely use Kimkim again and am already looking forward to planning my next trip! Thank you, Thanos!!

Hotel Reviews
Antony Suites
Naxos

For me, this was a stand out place to stay. Absolutely spotless with all amenities. Adorable, great location, super nice staff, delicious breakfast baskets!

Authenticity & Character
Beautiful room, comfy, quiet, charming little balcony!
Location
Walk to beach, to old town, to restaurants. Quiet and charming!
Staff
So so nice!! Very caring for our comfort.
Cleanliness & Comfort
Perfection!
Blue Dolphins Apartments & Suites
Firostefani, Santorini

Beautiful setting, excellent (big!) breakfast, great service. Just don't reserve the Canava suite. Too dark and a foul smell. The other rooms look great, and my in laws had a gorgeous Romantic room.

Authenticity & Character
Location
View of the Caldera is incredible.
Staff
Very responsive.
Cleanliness & Comfort
As stated, Canava suite needs some sprucing up and a solution to the smell. Other rooms are amazing!
Blend Hotel Athens
Athens

We did a basic room which had all that we needed. Maria at the front desk was great, giving us recommendations and she was very friendly and kind.

Authenticity & Character
Clean, everything worked, no complaints!
Location
Walked to everything. Perfect location.
Staff
Maria was wonderful.
Cleanliness & Comfort
All good!
Activity Reviews
Santorini Wine Roads
Santorini Wine Roads
Santorini

We had a great time with our fellow tourists. I already loved Santorini wine, but learning about the production was so interesting. Elsa knew her wine and was a great guide!

Quality of Experience
The delicious wine phenomenal and we loved talking to everyone!
Guides, Drivers and Staff
Elsa was a wonderful guide. Very knowledgeable and kind.
Transport
Platinum Sunset Caldera Cruise
Platinum Sunset Caldera Cruise
Santorini

Our last tour, this was a highlight of the trip! Although it was chilly when we went it did not detract from the experience. We had a great friendly group of people, and the views were just fantastic!

Quality of Experience
The boat was beautiful, new looking and safe. Seeing Santorini from the water was a fabulous experience. Highly recommend!
Food
Very good! Everything I had I enjoyed. They prepared a vegetarian plate for me.
Guides, Drivers and Staff
Yannis and Rafaela did a great job explaining all that we saw and provided a very delicious meal!
Transport
Friendly driver, Demetrius!
Acropolis & Flavors Combo Tour
Acropolis & Flavors Combo Tour
Athens

To have a guide at the Acropolis made the experience so much more interesting. Alexandra was knowledgeable and kind. And the food! Delicious and plentiful.

Quality of Experience
Learning about what we saw from a knowledgeable professional was very helpful
Food
Greek coffee, olives, cheese, all of it delicious!
Guides, Drivers and Staff
Transport
Naxos Old Town, Castle & Portara Sunset Walk
Naxos Old Town, Castle & Portara Sunset Walk
Naxos

Loved this tour with Katia. Old town is quaint and beautiful but knowing the history made the experience so much more meaningful. Katia was great!

Quality of Experience
Guides, Drivers and Staff
Greek people are kind and friendly and love their country. Katia was wonderful.
Transport
We walked!
Local specialist: Thanos Nikopoulos
Thanos
Thanos Nikopoulos
Local specialist in Athens | Replied on May 30, 2023

Hello Elin,
Thank you very much for your words! It is so rewarding for us when we read such thoughtful and detailed reviews, especially after you've had an amazing trip and experience.
It was really nice meeting all of you here in Athens, say hello from me and I hope I see you again either here or in Philadelphia!
Thanos

easy/efficient planning for great trip
Nepal | Apr 25 - Apr 30, 2023

julie
julie c.
Encinitas, CA | Reviewed on May 15, 2023
Chewang was easy and efficient to work with. He listened to what we wanted and booked exactly the type of trip and experiences we were looking for - a mix of city/culture, trekking, nature, and some down time. He is the coordinator who meets/greets you throughout the trip to ensure everything is going great. He set us up with 2 excellent guides - one for the city tours who was an expert in the history, culture, etc., and one for the light trekking. If we return to Nepal to do more trekking, I... Read more

Chewang was easy and efficient to work with. He listened to what we wanted and booked exactly the type of trip and experiences we were looking for - a mix of city/culture, trekking, nature, and some down time. He is the coordinator who meets/greets you throughout the trip to ensure everything is going great. He set us up with 2 excellent guides - one for the city tours who was an expert in the history, culture, etc., and one for the light trekking. If we return to Nepal to do more trekking, I would definitely use Chewang and request the same guides. He kept our schedule flexible so we only booked the helicopter to Everest the night before to ensure the weather would be ok. In speaking to several others who were recently in Nepal - their tours were very fixed and they spent the money on the helicopter without ever seeing Everest. Would definitely recommend Chewang and his guides.

Hotel Review
Aloft Kathmandu
Kathmandu

excellent location - walking distance to everything in Thamel so you're not stuck when the guide drops you at the hotel. Friendly staff, Nice gym, indoor pool, decent breakfast buffet and cocktail lounge. Roof deck was closed when we were there. Would highly recommend. We also stayed at the Hyatt Regency our last night (closer to airport) but the Aloft was far superior. Only odd thing was the bathroom setup - no door to the sink area so if sharing a room it's impossible to get up and get ready without disturbing your travel companion.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chhewang Lama
Chhewang
Chhewang Lama
Local specialist in Kathmandu, Nepal | Replied on May 22, 2023

Many Thanks Julie. Looking forward to arrange your another adventure soon.

Mera Peak trek
Nepal | Apr 24 - May 10, 2023

M
Melvin D.
United Kingdom | Reviewed on May 15, 2023

Mera Peak trek - April/May 2023
From first to last Erin, Raj and Tendu ensured we had the experience of a lifetime.
Look no further if you are looking to explore Nepal. Our trip was perfect in every way.

Local specialist: Erin Green

We were very happy with the service before, this time was different.
Italy | May 4 - May 12, 2023

Moriah
Moriah B.
Israel | Reviewed on May 15, 2023
We used your service because we were very satisfied last time. everything ticked and the whole experience was great.
This time the experience was very different.
The service was less available, less informative, less proactive. And was replaced in the middle of the planning by another representative whose felt inexperienced and unprofessional, she received our questions in a completely incorrect way and even considered canceling (!) the entire planning.
My husband used the service to save...
Read more

We used your service because we were very satisfied last time. everything ticked and the whole experience was great.
This time the experience was very different.
The service was less available, less informative, less proactive. And was replaced in the middle of the planning by another representative whose felt inexperienced and unprofessional, she received our questions in a completely incorrect way and even considered canceling (!) the entire planning.
My husband used the service to save time and headache, and none of this happened - on the contrary, he felt uncomfortable throughout the entire planning process in front of you, and each time encountered availability and access problems of the service providers.
During the trip itself we were surprised to find that there were holes that were not addressed or were not told to us.
Part of the reason to use the trip planning and the locals is to get information if the planning is good or not and this is something we felt we should ask everything specifically - instead of feeling that we are taken care of and that we can trust you.
We were very disappointed with the service and realized that next time we will probably skip it.

Local specialist: Stephania Abatis
Stephania
Stephania Abatis
Local specialist in Athens | Replied on May 24, 2023
Dear Moriah, I am Eleni, head of kimkim's local Italy Travel Design team and I feel compelled to reply to your feedback on behalf of Stephania and the whole team. First of all, I feel sorry that the trip planning process did not meet your expectations, especially in comparison to your previous kimkim trip to Costa Rica. I understand that -as Italy travel specialists- we might not have been in a position to explain the differences in terms of characteristics/requirements/budget etc between... Read more

Dear Moriah,

I am Eleni, head of kimkim's local Italy Travel Design team and I feel compelled to reply to your feedback on behalf of Stephania and the whole team.

First of all, I feel sorry that the trip planning process did not meet your expectations, especially in comparison to your previous kimkim trip to Costa Rica. I understand that -as Italy travel specialists- we might not have been in a position to explain the differences in terms of characteristics/requirements/budget etc between the 2 destinations. In fact, I was the one who jumped in, as I started to realize that your expectations are not met despite the fact that you had already booked the trip, and that is why I offered a "way out" going beyond the official policy, which I understand from your review that was misunderstood and I apologize for that.

On a separate note, I conducted a thorough investigation and spoke with all our local partners who guided you through the trip, and I was happy to learn that everything worked out smoothly during the actual trip; that the last minute requests and changes were accommodated by our Traveler Care team and that the modification that Stephania offered and booked for you worked out well.

I am sure that you have beautiful memories from your trip to Italy overall and I wish you many beautiful travels in the years to come.

Eleni Fotiou
Head of Italy Travel Design team

We had a 5 star service from Pedro and the te...
Portugal | Apr 30 - May 6, 2023

T
Tasneem L.
Milpitas, CA | Reviewed on May 14, 2023
We had a 5 star service from Pedro and the team of tour guides and drivers he put together for us. The response on our questions were fast and accommodating. The itinerary was a perfect balance of culture , gastronomy , sights and introduction of Portuguese history. We were never felt rushed. The hotel selection was awesome and the upgrade that Pedro facilitated for us was very much appreciated. Our tour with Gui in Lisbon was amazing. He was very knowledgeable, informative and definitely... Read more

We had a 5 star service from Pedro and the team of tour guides and drivers he put together for us. The response on our questions were fast and accommodating. The itinerary was a perfect balance of culture , gastronomy , sights and introduction of Portuguese history. We were never felt rushed. The hotel selection was awesome and the upgrade that Pedro facilitated for us was very much appreciated. Our tour with Gui in Lisbon was amazing. He was very knowledgeable, informative and definitely proud of his Portuguese heritage. Our winery tasting and lunch in Douro Valley was comparable to a Michelin star restaurant. Andre in Porto gave us a good insight into local cuisine and wines. Our transfers were effortless and easy. With Peña palace staff striking the day we were to visit, Pedro came up with an alternative in matter or minutes and we were quickly rerouted.

Hotel Reviews
Porto Royal Bridges Hotel
Porto

Location , location! This hotel was perfectly located for us as we had a quick access to the river, restaurants snd shops. The room was stylish and adequate. The staff was very attentive . The breakfast was delicious.

Authenticity & Character
Modern and stylish
Location
Proximity to downtown, attractions
Staff
Top notch and attentive
Cleanliness & Comfort
Firm bed and super comfy
HF Fénix Lisboa
Lisbon

Super great location and access to downtown and all the neighborhoods. Busy location than Porto. We had an eight floor room with incredible views! Very spacious and roomy. Bed was super comfortable and got a good nights sleep!

Authenticity & Character
Location
Proximity to attractions and downtown
Staff
Cleanliness & Comfort
Activity Reviews
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

Nice introduction in Porto, wine , food and culture

Quality of Experience
Guides, Drivers and Staff
Very courteous, and also shared recommendations and history
Transport
Very courteous, informative and shared historical information
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Nice cave tour and tasty wines.. cheese board was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

The beautiful and stunning Douro valley floored us! We had an incredible wine tasting, tour and lunch.. this was an excellent choice by Pedro. Boat ride was ok. Not much different scenery from boat.. would have skipped that had we known

Quality of Experience
Guides, Drivers and Staff
Very polite and knowledgeable about the area. Prompt and knew the picture stops on the way
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Amazing winery and views. Excellent setting among the vineyards. Lunch was well presented and yummy. Tour was informative and staff was very friendly. Did not feel rushed.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Slow boat ride with nothing much of a different view. Would skip in future.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

This was one of the best walking tours we have taken! Gui was very informative and shared his culture, history in a fun way. He had numerous stops on the way.. pointed out souvenir stops. The hours flew by and we were sad to be done with the tour. He answered our curious questions and made sure his talk was engaging us!

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Peña palace officials were striking the day.. so we ended up going to another palace which got crowded soon. But amazing gardens , caves and mystery routes

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on May 15, 2023

Hello Tasneem,
I am super happy to receive your review on my services and your overall experience in Portugal - very appreciated! I will also be very happy to share your comments to everyone involved :)
Look forward to welcome you and Ali in the future.
Your friend in Portugal - Pedro

Wonderful trip to Croatia
Croatia | Apr 29 - May 7, 2023

Krista
Krista K.
Charlotte, NC | Reviewed on May 14, 2023
We had a wonderful time touring Croatia. Nikola made sure we knew what was going on each day and was a great help when our flight was delayed and adjustments had to be made. He made great suggestions for restaurants as well. Our guide in Split, Ivana was a wealth of knowledge and had a great sense of humor which made the tour that much better. Our driver Alex was also a highlight of our trip, answering many questions. Marco and Luka from Makarun Hertitage Rooms in Split were great as well... Read more

We had a wonderful time touring Croatia. Nikola made sure we knew what was going on each day and was a great help when our flight was delayed and adjustments had to be made. He made great suggestions for restaurants as well. Our guide in Split, Ivana was a wealth of knowledge and had a great sense of humor which made the tour that much better. Our driver Alex was also a highlight of our trip, answering many questions. Marco and Luka from Makarun Hertitage Rooms in Split were great as well and we’ll go back just to stay with them again. I can’t say enough good things about their kindness, the rooms and their restaurant! Last but not least, Natalija at Villa Nora in Hvar was kind with suggestions on what to do and see!

Hotel Reviews
Makarun Heritage Rooms
Split

This hotel has a great location right next to the palace and in the middle of everything. The location is great but what puts this place over the top is the kindness and attention to deal that Marco and Luka put into everything. From food recommendations to places to visit around town, they were happy to share suggestions with us and they were all great. The room overlooked the courtyard restaurant below where our 3 course breakfast was served.

Authenticity & Character
Location
Right in the middle of everything
Staff
Cleanliness & Comfort
Villa Nora Hvar
Hvar

Great location and room. Natalija and her sister were great hosts and breakfast was wonderful as well. I would recommend Villa Nora to all my friends and family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Jun 16, 2023

Hi Krista,

Reading reviews like these always means so much to me and our whole team!

Our goal is to make sure you have great memories of your time in our beautiful country and I’m so glad you enjoyed yourselves. Thank you for trusting me and Kimkim with your trip! I appreciate you sharing the highlights of your trip, it helps us improve and make sure to offer only the best to future guests.

I hope that you will visit Croatia again so we can work together once more!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.