Kimkim Trip Reviews

Marina covered all the bases and was excellent. Our experience with Argentina and with KimKim was AMAZING! Trip of a lifetime!

Only downside is now we’re quite spoiled and will probably never NOT use KimKim if it is available in whatever destination we head to next!!

Hotel Review

Panoramic Grand Hotel

Puerto Iguazú

Excellent location and accommodations. Pool is a refreshing touch!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Biking Buenos Aires

Buenos Aires

Asado Dinner at El Fogón

Buenos Aires

Staff, ambiance, and food were a must fit an already perfect visit to the city!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visiting the Argentine Waterfalls of Iguazu

Argentina

Laura was an excellent guide and just an overall wonderful human being! The falls were breathtaking and we wouldn’t have had the same experience without her. This is a MUST do trip in Argentina!

Quality of Experience

Guides, Drivers and Staff

Transport

We, like so many people, had a lot of wanderlust built up from the pandemic years. We also had a few family milestones come up this year. So we wanted a really special trip and we let our graduating high school senior pick the destination -- Morocco. That was the full extent of our ability to plan. We didn't want to be on a big all-inclusive tour, but neither could we manage a fully independently-planned itinerary.

Kimkim came to the rescue!

Our local specialist team planned a fantastic and varied itinerary (Sea, Rif Mountains, Imperial Cities, Sahara, Atlas Mountains) for us, complete with private van transportation between places. I so appreciated that they took the initiative to mock up a plan, including accommodations, based on some initial feedback about our traveling style and objectives, and then were able to adjust and fine tune (that's too fancy! not enough time here, too much history/serious stuff, more camels! etc.) to craft us a trip that everybody was excited about (we have 4 boys 11-19) and which made good use of our time there to see a little bit of everything. It was so nice to be able to just relax into the rhythm of the trip once we got on the plane, vs scrambling to arrange the next place, transportation, etc.

Mike Tyson famously said, "Everybody has a plan until they get punched in the mouth." The plan was fantastic. Our punch in the mouth came when a member of our group became ill in Fes one week into our trip. With four boys in tow and myself being the only person who could communicate in a language other than English, we would have been completely overwhelmed had we not had the amazing support from Abdellah and his local team. They rearranged the remainder of our trip, helped secure medical care, made sure the boys were still amused during our extended stay in one of our stops, in short, did all the heavy lifting needed so that we could continue on safely and with a minimum of stress, and maintained all the must-keeps (camels, camels and camels) from our itinerary despite the changes.

Abdellah and his team made us feel truly cared for and the guides they arranged, especially in Chefchaouen and Essaouira, seemed personally invested in showcasing the best and most interesting parts of their cities.

We went to Morocco knowing that it would be the trip of a lifetime but assuming that we would keep exploring new places after that; we now know there is so much more to explore there and plan to return!

I'd like to split my review into 2, our experience with kimkim and the serendipity team, and Costa Rica overall:
1. We knew nothing about CR prior to this trip, Bryan and the serendipity team built a perfect itinerary for us, adjusted it multiple times based on our preferences and were fast and efficient. Before but also during our trip and sometimes in a very short notice, they were always attentive, available and flexible, this trip could not have been so successful if it wasn't for Bryan and the team, THANK YOU 🙏
2. Costa Rica - how can you not fall in love with this country? Starting with the warm and welcoming people of CR and continue with the amazing nature, and finally the different attractions and things to do, we enjoyed every bit of it, our guides (Kenneth and Pablo in Arenal, Edson in the Sloth territory, Hector and David at Rio Celeste horseback riding, Andy at Monteverde, Juan at Damas) all were absolutely amazing!
We will definitely come back to CR following this great vacation.
Thank you, Pura Vida!
Motti and the family

Our driver Ilyas was an absolute pleasure. We spent over a week driving around with him exploring Morocco. He was the perfect mix of a great guide as well as a fun and interesting person to hang out with. The bookings made by Mohamed and the Kimkim team made our journey easy and maximized our time. Thoroughly recommend this entire process for those looking to explore the kingdom of Morocco.

A memorable trip

I had been to Norway twice before so one may think I had done it all - far from it. Despite my age of 76 I had planned a hiking trip w
trip with Kim-Kim tours. It was an independent tour with Kim-Kim making most of the itinerary, booking guides, gondolas etc and making helpful suggestions
The result being, that despite
a couple problems, that this was an awesome trip and experience. The first 6 days of the 3 week trip I relived past experiences in Oslo, Stavanger and Bergen climbing pulpit's rock, dining on wharf in Bergen, cruising the archipelago in Oslo, etc., but I also had many new adventures like hiring a guide in Oslo (Kim-Kim suggestion) that was fantastic. Kim-Kim gave me an option of mountains to hike at every stop and also options on accomations. I rented a car in Bergen and headed to Kalvag, staying in unforgettable Knutholmen. Unfortunately it had rained all July in Norway so despite sunny weather the ground was saturated and gave way on my hike causing me to have a serious fall and injury. The owner of knutholmen was fantastic in helping me, but my hiking trip was ended. This is where Kim-Kim stepped up and not only saved my trip but made it the best sight seeing trip of my life. Linda, from Kim-Kim, each night provided me with incredible scenic drives and interesting stops and activities along the way. I have seen incredible scenery I would have never seen without her help. Norway turned out to be the most beautiful country I have ever seen. So instead of the fall ruining my trip, it turned it into a fantastic explorative journey that Kim-Kim enhanced with Linda's constant help. For example, Andalnes and route 93 with the Trollstigen drive are indescribable beauty suggested to me by Linda.
It was truly a trip I will never forget !

Activity Review

Oslo City Walk with a Local

Oslo

Quality of Experience

Everything

Guides, Drivers and Staff

Wit and knowledge

Transport

I used my own rental but kim-kim did move my bags once. Each country had excellent transports of busses, trains ferries

Hi - I totally recommend KimKim in Morocco for organizing your next trip. Our experience has been fantastic! The planning process - ahead of the trip - was a smooth ride. I continued to make quite a lot of changes to the itinerary, but Abdel and Said (with whom I communicated online via the kimkim website) remained calm and patient, and provided speedy and thoughtful answers to all my requests and questions.
Then, during the trip itself, we remained in touch with Said (via Whatsapp) to make small tweaks along the way. And also during that time Said was amazingly responsive and action-oriented.
The trip itself was glorious, because Morocco has a lot to offer. We are a family with 4 teenage kids (i.e.: sometimes hard to please!), and they all loved the surprising activities, beautiful hotels, impressive landscapes, the mix of cultures, and the great Moroccon food.
Also, the Kimkim team and I ensured we had sufficient variety in the program, and that we also had some downtime - during which we couldn't still anyway and organized a few optional activities ourselves (e.g. hammams, cooking class). :-)
Also a shoutout to Samir, our driver from Original Travels.!
In conclusion: What an amazing trip it was!
Will definitely use KimKim for a possible following trip in another country.

We had a wonderful trip traveling through Venice, South Tyrol, and the northern lakes region of Italy. Jessica helped us book a sensible itinerary, with stays at boutique hotels (often recently renovated) that we would not have easily found ourselves. She set us up with several terrific local tour guides, including a family-owned restaurant where we made pasta in a private class and enjoyed a fabulous meal overlooking the countryside. Post-pandemic, the tour guide industry has shrunk as people have changed careers, so it is definitely worth going through a knowledgeable and connected travel agent.
Jessica was also extremely responsive and sensitive to our budget objectives. We also through her a last-minute curveball in adding a friend's child to our reservation the week before we left, and she was able to maneuver quickly to arrange this for us, saving us time and stress. I highly recommend her and the kimkim platform for a well-planned vacation.

Hotel Reviews

Ca' dei Proverbi Suites

Venice

great location, newly renovated

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Goldenstern Townhouse

Bolzano

gorgeous, artful decor, newly renovated. We had a spacious suite. We loved this place. They had a great interior designer. Wonderful continental breakfast included.

Authenticity & Character

Location

central

Staff

Cleanliness & Comfort

Borgo Stazione Bike Inn

Valeggio sul Mincio

We loved this place, also recently renovated. Nice continental breakfast. Staff were so friendly. The only issue with the kids' room with the hammock was that the shower is open to the room - just glass - so there isn't privacy on that front. Our treehouse suite also had a lovely soaking tub next to the shower. You can rent your Lake Garda bikes directly at this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel San Giuseppe

Cernobbio

Rooms are clean and comfortable enough, with air conditioning. We only give it 4 stars because it wasn't as nice as the other hotels where we stayed. However, we loved the very personalized service by Maurizio and his family who own the hotel. Great restaurant - we had dinner there one night. A little gem.

Authenticity & Character

Location

Staff

Loved Maurizio!

Cleanliness & Comfort

Activity Reviews

Best of Venice tour: Murano Island & Guided Walking Tour with St. Mark's Basilica

Venice

Our tour guide lives in Venice and was so knowledgeable and personable.

Quality of Experience

Guides, Drivers and Staff

Transport

The historic centre of Bolzano

Italy

Highly recommend - Bolzano is such an interesting town.

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Class - How to prepare the famous Valeggio Tortellini (Wednesday and Thursday morning)

Italy

don't leave Italy without doing a cooking class! We were all inspired to go home and make our own pasta! Kids especially loved it.

Quality of Experience

Guides, Drivers and Staff

Transport

Sergio was terrific in helping plan a trip for my husband and myself to Costa Rica. We were to be in CR for about two weeks and he had to work out an itinerary that involved a commitment in Playa Hermosa, near Santa Teresa. The arrangements were ideal and proceeded seamlessly with an abundance of good suggestions. Accommodations were all excellent. Throughout the trip, Sergio was available to help or answer questions and was always accommodating. He is also very knowledgeable and knows his country extremely well.

We flew from Denver to Liberia, where we were met by our driver, who took us to Monteverde, which was fantastic. Sergio convinced me to do the zipline above the cloud forest, and I was happy he did. Our privately guided hike was perfect with an extremely knowledgable fellow, who managed to find exotic birds, even one quetzecoatl.

Drivers were arranged to and from our assorted destinations, always punctual, and excellent and friendly. Our stay in Playa Hermosa (near Santa Teresa) was independent and I do not especially recommend that nor Santa Teresa unless the objective is to surf. Getting around means negotiating mud during rainy season and flying dry sand in summers with the smell of gasoline from zooming dune buggy vehicles.

Our driver picked us up from Playa Hermosa and drove us to a private island to Isla Chiquita, which is a fabulous resort with kayaking, whale watching, and a host of other activities. It was great and I would not mind returning.

So all and all a superb holiday with Sergio making ideal choices that were efficient and made the best use of time as he needed to plan around Playa Hermosa.

Hotel Reviews

Isla Chiquita

This is a private glamping hotel off on a tiny island, which is leased from the government. It is quite top notch with lots of staff always available and doing their utmost to make sure your stay is perfect and wonderful, which it was. The glamping tent was beautiful, roomy, spotless, and very private surrounded by jungle--quite idyllic. There were plenty activities to keep us busy for four days. The hotel is immaculately maintained with gorgeous plantings and flowers everywhere.

Authenticity & Character

Location

Isla Chiquita is in the middle of a jungle and extremely safe, not a thing to worry about. No need to lock up anything.

Staff

Staff was always there wanting to be sure that we were happy and doing everything we wanted. They bent over backwards. Everyone seemed happy, calm, and never rushed,

Cleanliness & Comfort

Monteverde Lodge & Gardens

Monteverde

The hotel is well situated with beautiful surroundings. Not a luxury hotel, but adequate. The staff was always available and very helpful. I was quite happy with the restaurant and menu choices.

Authenticity & Character

A pretty hotel with stunning grounds.

Location

Short distance to all of the sites and forests.

Staff

They were available and did their best to make you comfortable and to address any concerns.

Cleanliness & Comfort

Accommodations were roomy and pretty

Activity Reviews

Cloud Forest Reserve Privately Guided Hike

Monteverde

Our guide, Andreas, was great and very interesting. He is extremely knowledgeable about all of the plants, vegetation, and wildlife in his region, as well as the history. He loves what he does and loves sharing information, which is obvious. It is great to have a guide to provide information about plants and their habitats and can spot birds and animals which are camouflaged in trees.

Quality of Experience

Guides, Drivers and Staff

Transport

Isla Chiquita Optional Activities

Isla Jesusita

Quality of Experience

Guides, Drivers and Staff

Transport

Bioluminescence & Sea Life Tour

Isla Jesusita

Totally enjoyable and a fun thing to do in the evening. We even saw a manta ray.

Quality of Experience

Guides, Drivers and Staff

Transport

TreeTram, Hanging Bridges & Zipline Adventure

Monteverde

This was totally fun. I can't think of improvements other than the hanging bridges are kind of sketchy for overweight people.

Quality of Experience

Guides, Drivers and Staff

They all had a good sense of humor and made everything fun.

Transport

We had a private driver to take us there and to our next destination, and I recommend that.

Coffee & Chocolate Tour

Costa Rica

This was great, entertaining, and educational. I will be ordering chocolates and coffee directly from Don Juan. I never knew anything about coffee making processes, the holy coffee, in particular. And their chocolates are fabulous.

Quality of Experience

Guides, Drivers and Staff

Transport

My wife and I had a wonderful trip to Australia for two weeks. We did Sidney --> Palm Cove --> Byron Bay --> Brisbane and had a wonderful time in each place. Liz was instrumental in helping us plan where to go, booking lodging, and arranging for tours/activities in each place. We did a mix of tour activities (Great Barrier Reef, Blue Mountains outside of Sydney, Springbrook National Park outside of Brisbane, among others) and free days. For our free days, Liz had good recommendations for other sights to see or places to eat. Particular highlights among the many things Liz arranged for us were the Aboriginal Fishing (crab hunting) on the mudflats north of Palm Cove and the Scenic Rim tour outside of Brisbane. Liz suggested and arranged for both of those, neither of which we would have thought of on our own. Working with Liz made everything quite easy on our end - the lodging was excellent, our rides to and from airports or activities were always right on time and very comfortable, and the planned activities themselves were always enjoyable. It was a great mix of big highlights we discussed with Liz with lesser known things that she suggested. She also worked well with us to make a great trip within our budget on relatively short notice (only a couple months) during a busy travel period.

Hotel Reviews

Spicers Balfour Hotel

Brisbane

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pier One Sydney Harbour

Sydney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Reef House Adults Retreat

Palm Cove

Great adults only hotel in Palm Cove with lovely rooms, lots of pools, fun activities (yoga, cocktail classes, etc.) included.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Crystalbrook Byron

Suffolk Park

Beautiful hotel a little outside of downtown Byron with kitchenettes and a combo washer dryer. Really great place to relax by the pool, on the covered room patios, or the nearby beach, or in the beautiful forest on the grounds.

Authenticity & Character

Location

Beautiful hotel with lots of boardwalks through lush trees and plants.

Staff

Cleanliness & Comfort

Activity Reviews

Blue Mountains Deluxe Day

Sydney

Food

Guides, Drivers and Staff

Transport

Private Scenic Rim Outback Trip

Brisbane

Eco Tours Queensland was excellent. The scenic rim tour was beautiful with a great mix of sights, hiking opportunities, or beautiful drives. This is the kind of thing that would be very very difficult to do on your own given the back roads required to get to the best spots, but we had a lovely time with everything.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We loved hiking the Perito Moreno Glacier, it was amazing. The all glaciers boat tour was amazing as well especially if you upgrade to The Captains Club. Rolpho, or Rudy for short, was fantastic in communicating the history of the Iguazú falls and understanding when we wanted to move on. We did both sides, Brazil and Argentina, and the boat ride at the bottom. We highly recommend all.

Hotel Reviews

Recoleta Grand Hotel

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mirador del Lago Hotel

El Calafate

We liked the location to town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Loi Suites Iguazú Hotel

Puerto Iguazú

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Glaciers Experience

Patagonia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Buenos Aires Barrios Tour

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Minitrek Perito Moreno Glacier

El Calafate

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Brazilian Falls

Puerto Iguazú

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Iguazú Falls Great Adventure

Puerto Iguazú

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We just returned from two weeks in Norway and it was an incredible trip mainly thanks to Julia and her team at KimKim. Julia suggested places to us that we had never heard of loved going to. We would never have gone to them without her suggestions. Also, we had some weather-related travel problems during the trip and Julia worked hard to help find solutions to them.

Hotel Reviews

Opus XVI

Bergen

Beautiful hotel in a great location. Great breakfast. Want to return

Scandic Ishavshotel

Tromsø

Great location and very nice rooms.

Hamn i Senja

Skaland

Fabulous room.

Anker Brygge

Svolvær

29|2 Aurland

Aurland

Very special place. Totally farm to table. Helpful staff. Beautiful grounds

Authenticity & Character

Staff

Hotel Christiania Teater

Oslo

Activity Reviews

Norwegian Forest Hike & Organic Dining at Riverside Farm Lodge

Aurland

loved the goat farm

Ferry to Botnhamn - Explore Senja island

Norway

A ride to a beautiful, peaceful location

Finnafjord Safari by RIB

Balestrand

Beautiful, peaceful,

I had a very pleasant for experience with Kim Kim. This was my first experience with the company and also my first trip after COVID and so I was a little hesitant to try it out. However, I was very pleased with Emanuela and her recommendations and she was also very patient and answering my questions. Overall, I will be recommending the service to my friends and would absolutely use it again.

Activity Review

Katla Ice Cave

Vík

Are tour guide. Maria was exceptional. She kept us all laughing and made us feel very comfortable. She also took special care of my 13-year-old which made me much more comfortable with my child going on the tour and into the ice cave via the ladder. The tour itself is beautiful and not to be missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Absolutely incredible trip with perfect logistics and an amazing guide and team on the ground!

My wife and I had an unforgettable week in Peru which was planned perfectly by the Miski team! I recommend Miski to everyone who asks about our trip. I could not thank the Miski team enough for their ability to create a perfect trip based on our preferences.

I cannot say enough good about this the KimKim company and Daniel. Our trip was booked for March of 2020 and canceled because of Covid. The company and Daniel kept in touch over the difficult years and was always so helpful and pleasant. We were able to rebook our trip and go in March of 2022. It was a amazing and memorable trip. The communication was great and Daniel was on top of everything. It was nice to be able to meet him. I would highly recommend using KimKim to travel.

Hotel Reviews

Kitu Hotel

Quito

Amazing staff and nice accommodations. Good location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Blue House Youth Hostel

Quito

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nicky Amazon Lodge

Cuyabeno Wildlife Reserve

Such a great time in such a special place.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Colonial City Tour, Cooking Class & the Middle of the World Monument

Quito

It get a little rushed and I wish we were told to bring our passports so they could be stamped. We also did not have time to see the original location.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arrival at the rainforest

Ecuador

Quality of Experience

Food

Beyond amazing.

Guides, Drivers and Staff

Transport

Adventure in the Amazon

Cuyabeno Wildlife Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Indigenous Community, Laguna Grande, & Igapó

Cuyabeno Wildlife Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hiking & canoeing in the rainforest

Cuyabeno Wildlife Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Farewell Cuyabeno! Return to the City

Cuyabeno Wildlife Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

COVID Test at your Hotel

Ecuador

Didn’t have this… not applicable

Quality of Experience

Guides, Drivers and Staff

Transport

A well planned trip. Loved our Norway stops which gave good insight into variations of important coastal towns.

This was the first time I used KimKim. It was an easy and fun experience to plan with James. He was responsive, informative and courteous. When our family (with 16 and 18 year old boys) actually went on the trip, everything ran smoothly (with the exception of one slight delay in a pick up due to a mechanical issue which was quickly solved) and all the tour guides and drivers were excellent. We booked smaller, boutique style hotels which were just what I asked…clean, quiet, and central. The one in Lisbon especially had fantastic service and a beautiful rooftop terrace overlooking the city. James introduced us to Rocio right before the trip and she was available to assist if we needed. She called to introduce herself at our hotel when we landed in Lisbon and text us during the trip to ask how we were doing. It was a comfort to know we could talk to her if something didn’t go according to plan. Overall, our family of four had a trip we will always remember! We learned so much about the history, food and culture of Portugal and the time spent together as a family was truly precious. Thank you James and Rocio for everything! We would recommend you to everyone who wants to plan a unique and unforgettable trip. Obrigada!

Everything was spot on. Considering we were a last minute booking, six in the group and traveling with a wheelchair, Terry did an awesome job in getting us accommodations in all the right places on the Ring Road in Iceland. Siglufjordur was a must and the hotel there was the best!

Alisha did an incredible job organising our entire trip throughout Bali. We experienced a mix of all the things we requested and much more due to having a wonderful and attentive driver, Ketut.

Ketut was friendly, informative, punctual and reliable- our trip was incredibly flexible and we really appreciated his attitude

Thank you again.

We had the BEST time visiting Costa Rica thanks to KimKim.com! I highly recommend this country and the experience it has to offer. Not only is the country lush and beautiful, the people are so hospitable and genuinely seem to appreciate your visit. In fact the local tour company that KimKim.com arranged greeted us with a note thanking us to contributing to the social-economic involvement of their local communities and said that we were all making our world a better place. You truly notice the local sense of community they share. And the people of Costa Rica make good/right decisions that avoid the kind of exploitation you see in much of the world. (For example, if a baby sloth falls from its momma, you won’t find tourists holding it, passing it around and taking photos for money. Instead, one wildlife specialist is assigned to raise the baby. This person is the only one allowed to interact with it and it will eventually be reintegrated into the forest ecosystem.) There are so many thrilling things to do in this country. In the short amount of time we were there, KimKim.com arranged for us to go white water rafting (Balsa River), zip lining (Sky Adventures Zip Lines), embark on a catamaran tour with snorkeling, take a guided hike to La Fortuna Waterfall (excellent guide, wish I could remember his name), and take another guided hike/tour through Manual Antonio National Park spotting animals, reptiles, and insects along the way (special thanks to our amazing guide Andrey Obando). My daughter wanted me to add that the local food was yummy - healthy and flavorful. We used KimKim.com to book our trip and they orchestrated everything through the local Costa Rica tour company Greenworld Adventures. KimKim.com assigned a local planner (Veronica - who was excellent!) and they were in touch with us through Whatsapp during the trip. We had every activity and transfer planned and did not have to worry about a single thing. It was like having a vacation concierge. Specifically the hotels we stayed in included the Grand de Oro Hotel in San Jose (first night only when we arrived late), Tabacon Thermal Resort & Spa in Arenal/La Fortuna for three nights, and Los Altos Resort Private Reserve and Beach in Manuel Antonio for three nights. It was a vacation of a lifetime exceeding our expectations with so amazing memories. I cannot recommend KimKim.com enough.

Hotel Reviews

Grano de Oro Hotel

San José

Very quirky and interesting hotel. We only stayed one night and used them because we arrived late in San Jose and were transferring early the next morning. I only wish we could have stayed longer to enjoy it more.

Authenticity & Character

One of the more original hotels I've ever seen. Very unique.

Location

Staff

Cleanliness & Comfort

Los Altos Resort

Manuel Antonio

Great location. Lovely pool area. The rooms were enormous! It was like having our own apartment. I think our room may have even had more square footage than our own house.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tabacón Thermal Resort & Spa

Fortuna

Simply beautiful. This is an elegant hotel. The hot spring fed pools were amazing. The restaurants were delicious. The views and location could not be beat.

Authenticity & Character

Very simple and zen like. Lovely taste.

Location

View of the volcano!

Staff

So polite and helpful.

Cleanliness & Comfort

Perfection.

Activity Reviews

Transfer San José to Arenal with Rafting on the Balsa River en Route (Class II & III)

Costa Rica

The guides were amazing! We had a thrilling time. We did this river with our 10 year old daughter who'd never been before. They took us to an appropriate stretch of river for her age. The rapids were thrilling but age appropriate for her. This was an amazing way to travel from one destination to another.

Quality of Experience

So glad we did it!

Food

Very authentic local Costa Rica cuisine and delicious!

Guides, Drivers and Staff

The people make it! All our guides from the shuttle driver to the river guides were wonderful.

Transport

La Fortuna Waterfall Guided Hiking Tour

Arenal/La Fortuna

This was maybe the highlight of our trip. It just so happened we had a massive rain storm during our hike which made the water fall all the more thrilling. We got to see a second water fall form. Our guide said he'd never been there at that exact moment and you could tell just how excited he was too!!

Quality of Experience

Guides, Drivers and Staff

I wish I could remember our particular guide's name because he was a gem.

Transport

Sky Adventures Zip Lines

Arenal/La Fortuna

Far more than I expected! I thought zip lining in Costa Rica would be cliche (because everyone does it) but it was well worth it. Very high and long lines. Totally thrilling. We'd never done anything like it. I'm mildly scared of heights so had to conquer my fear a little, but doing so was invigorating.

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Cruise & Snorkeling/Lunch included

Manuel Antonio

It was POURING down rain when we woke up for this tour, but we pressed on and so glad we did. The lead crew member ensured us we'd have a great time and the conditions were safe and he was not wrong! They made a big effort to make sure we also saw humpback whales.

Quality of Experience

Guides, Drivers and Staff

You could tell the crew member on the ship in charge of taking care of the guest was making a huge effort to ensure everyone had a great time.

Transport

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

So much nature. Animals, reptiles, insects... I thought this was just a hike but it was more like living a real life national geographic expedition. My 10 year old daughter had her mind blown and literally came home and made her own documentary about how amazing this tour was. Special thanks to Andrey Obando who I think is the best guide there is. He made a special effort to connect to our daughter and she was just thrilled (as were we) with the whole experience. You also end up at one of the most beautiful beaches around.

Quality of Experience

Guides, Drivers and Staff

Andrey Obando was our favorite guide of our entire trip (which is saying a lot because they were all great).

Transport

Very good hotels particularly in Santorini. Transfers were excellent as well as your options.

Hotel Reviews

Manos Small World Santorini

Santorini island

Amazing views, staff and location!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Olive Green

Heraklion

Only one night- in the heart of the action! Loved it!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kriti Hotel Chania

Chania, Crete

Great hotel but needed towels for our beach day and they could not provide us any unlike the other hotels we stayed in. However still enjoyed our stay here.

Authenticity & Character

Location

Right by the water

Staff

Cleanliness & Comfort

Acropolis Hill Hotel

Athens

Great location. Good breakfast great staff

Authenticity & Character

Location

Far from shops but awesome view of the acropolis.

Staff

Cleanliness & Comfort

Activity Reviews

Santorini Highlights with Wine

Greece

Excellent guide!!

Quality of Experience

Guides, Drivers and Staff

Transport

Palace of Knossos Private Tour

Greece

Quality of Experience

I’m

Guides, Drivers and Staff

Transport