Kimkim Trip Reviews

4.8
Based on 19,243 ratings
Read 19,243 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Completely Amazing trip!!
Costa Rica | Feb 10 - Feb 20, 2023

Elizabeth
Elizabeth R.
Manhattan, NY | Reviewed on Feb 24, 2023
The trip and all of the connection points was arranged extremely well. We only had to know what time we needed to be in the lobby of our hotel to have a completely hassle free experience. The guides that were set up for our daily tours were incredibly knowledgeable and managed to find many wonderful animals for us to observe. They even took pictures for us through their scopes so that we would have lasting images of all of the wonderful animals and plants we encountered while in Costa... Read more

The trip and all of the connection points was arranged extremely well. We only had to know what time we needed to be in the lobby of our hotel to have a completely hassle free experience. The guides that were set up for our daily tours were incredibly knowledgeable and managed to find many wonderful animals for us to observe. They even took pictures for us through their scopes so that we would have lasting images of all of the wonderful animals and plants we encountered while in Costa Rica. Toucans, monkeys, sloths, macaws, lizards and coati mundis were all part of our experience. The trip itself had a good balance of organized tours and relaxation time. The hotels they chose were pretty as well as comfortable. The scenery - spectacular, we even saw double rainbows from our porch in Monteverdi.
One day was spent visiting natural hot springs which proved to be a very enjoyable and peaceful experience.
We were able to sample local and very delicious foods at low prices. Kim Kim / Serendipity supplied us with some recommendations for dinners and our local tour guides also provided some excellent suggestions like Pollo Fortuneno (wonderful Mahi Mahi dish) while in the Arenal/LaFortuna area.

Being foolish, tired tourists, we also managed to misplace a large sum of money and originally thought our money was stolen.
The hotel staff at Volcano Lodge found the lost money in our hotel room and, in working with Charlotte, our contact at Serendipity tours, managed to wire the money through our next hotel and hand deliver it to us.
That is what I call fantastic, over the top service! Totally incredible in every way.
We will visit Costa Rica again and will also use KimKim for future bookings in other areas

Hotel Reviews
Hotel San Bada Resort & Spa
Manuel Antonio

Nice, older hotel with excellent pool for the entire family and a separate 6th floor pool on top. Rooms very spacious and comfortable. Nice bar and excellent breakfasts. This hotel is located right next to the Manuel Antonio park so it is very conveniently located for quick access to the park and quick access to many, many restaurants in walking distance on the street. The concierge also very accommodating and helpful.

Authenticity & Character
Location
located right next to Manuel Antonio park and the animals can also be seen on the grounds of this hotel
Staff
very friendly staff who assisted with taxis and getting around town
Cleanliness & Comfort
very clean comfortable and spacious rooms
Hotel Heliconia
Monteverde

This hotel had very pretty and comfortable rooms and was located near enough to town to walk to town and walk to some great dinner places like Don Luis. The hill on which this hotel was located was a bit of a climb so I would not recommend walking up this hill during the heat of the day but it was quite comfortable in the evening. The staff at this hotel was very friendly and accommodating. They assisted myself and my traveling companion by helping to get us the cash we had misplaced at a different location. They really went out of their way to assist us in this regard and we will be forever grateful. We also saw some unbelievable rainbows from the porch of this hotel adding to the overall beauty. The hotel was located near enough that even when we went to the cloud forest, it was not a far ride. There is a spa at this hotel but we did not utilize it. The breakfast that was provided was not as spectacular as the other hotels in which we stayed.

Authenticity & Character
nice spacious rooms and you can get a bite to eat right at this hotel.
Location
easy walk to town and some dinner places, hotel is on a hill so you cannot walk back on a hot day.
Staff
The manager of the hotel assisted us with getting the cash that we misplaced back in our hands, truly amazing in that respect.
Cleanliness & Comfort
Very nice room with very comfortable beds.
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

This hotel had very beautiful grounds and many wonderful animals located right on the grounds. We saw a wonderful mother sloth with her baby. We also saw many beautifully colored birds right on the grounds. The swim up pool and the hot springs on the hotel were really fun to go into and swim around in. We even had a private jacuzzi for our room which we really enjoyed using. The staff at this hotel could not have been nicer. Being foolish tourists, we managed to misplace a large sum of money at this hotel and after thinking we were robbed, the hotel staff found our money and had it returned to us! Phenomenal!!! Amazing beautiful hotel with a delicious breakfast and an incredibly friendly staff that made our stay even more enjoyable.

Authenticity & Character
Location
Staff
The staff returned to us money that we had lost with the help of the Kim Kim team
Cleanliness & Comfort
jacuzzi and hot springs were great, room was very pretty and comfortable
Activity Reviews
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio

Great snorkel and a bit of a work out getting there in the kayaks. We all did a water entry from the kayaks and also had to get back in the kayak from the water. One person had to hold the kayak steady while the other climbed in. Everyone did this without much of an issue. We saw lots of fish, some fairly good sized snappers and parrot and trigger fish. The lunch that we had later was really delicious.

Quality of Experience
The snorkel was really good, we saw a great variety of fish in a small area.
Food
Mahi Mahi was delicious
Guides, Drivers and Staff
Transport
Transport was so easy, we just needed to be in the lobby of our hotel at the appointed time for pick up
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

This was a fantastic day, Our guide Paulo was incredible and was able to find many animals for us to observe. The experience of seeing the very blue water was worth it here. Incredible and the paths were good to walk on. Of course there are many steps down to the waterfall so be prepared to climb the stairs once you get to the bottom but well worth it. We also saw a coral snake here which was very beautiful (if you like snakes!). At the end, the guide gave us coconut water out of the shell to drink and that was incredible as well, great finish to the tour.

Quality of Experience
Guides, Drivers and Staff
Paulo took pictures with the smart phone using his scope.
Transport
the transport was completely stress and hassle free.
The Springs Hot Springs
The Springs Hot Springs
Arenal/La Fortuna

Well worth the day trip to the Hot Springs. The natural hot springs were quiet and calming. I had never been to real natural hot springs before and these were fantastic, some of them had small waterfalls falling into the pools. Very fancy hotel that was also fun to visit.

Quality of Experience
Food
This was not our best meal in the Arenal La Fortuna area, we like Pollo Fortuneno better. But the dining room at the Hot Springs was very beautiful.
Guides, Drivers and Staff
Transport
This trip to the hot springs was only a few minutes drive away from where we were staying.
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

I enjoyed learning about a major export of Costa Rica and how the coffee is grown and harvested. When it was very dark, we did have a nice walk through the jungle, saw sloths, pit viper, porcupine, basilisk lizard and a kinkajou. Not bad for a short stroll through the jungle. I believe other night walks in the Arenal area might prove even more productive. Our guide was very knowledgeable and tried hard to ensure that we saw all that he was pointing out.

Quality of Experience
Guides, Drivers and Staff
Transport
Transport was a little confusing, we did not know whether a ride back was going to be provided, in the end it was and was included but the staff there was unaware.
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Feb 28, 2023

Hi Beth, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us and we truly appreciate your kind words. Pura Vida!

Oaxaca, Mexico
Mexico | Feb 15 - Feb 21, 2023

T
Tracey B.
Marysville, OH | Reviewed on Feb 24, 2023
The trip was amazing, I knew virtually nothing about Oaxaca so the tours provided were perfect, giving me a good overview of the city and region. The hotel was unique, a bio friendly set with a rather novel toilet arrangement that may not be good for everyone but it was clearn, safe and centrally located so easy to get around on foot. Very good experience. Read more

The trip was amazing, I knew virtually nothing about Oaxaca so the tours provided were perfect, giving me a good overview of the city and region. The hotel was unique, a bio friendly set with a rather novel toilet arrangement that may not be good for everyone but it was clearn, safe and centrally located so easy to get around on foot. Very good experience.

Hotel Review
Niyana Biocultural Hotel

It was a unique set up with a novel toilet arrangement tat may not be suitable for everyone but was clean and centrally located which was nice. Hosts were friendly, I like that we connected by WhatsApp so they were available quickly for any questions, issue.

Authenticity & Character
Simple, clean, friendly
Location
Walking distance to key areas.
Staff
Didn’t interact that much, but nice and friendly
Cleanliness & Comfort
Dry toile a bit unique, not a problem but not sure I would use it again.
Activity Reviews
Walk through the enchanted forest of  Ixtepeji
Walk through the enchanted forest of Ixtepeji
Oaxaca

Didn’t happen, mixup in depart times, not a problem, got refunded.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca

I didn’t know about any of these areas so I like learning about them.

Quality of Experience
Guides, Drivers and Staff
I only have an issue with the tequila tour- the English speakers were taken by an English guide who, frankly, had a poor command of the language. I felt we (only 2 English speakers) did not get a good overview of the history of tequila, how it was made, etc.
Transport
Comfortable, clean
Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Oaxaca

I love learning about ancient history of areas, this was very interesting, a lot of time allowed to explore.

Quality of Experience
Like the topic
Guides, Drivers and Staff
Good knowledge of the issue
Transport
Comfortable, clean
Biking tour and street art
Biking tour and street art
Oaxaca

Really likel this, didn’t know about this aspect of Oaxaca .

Quality of Experience
I loved looking at the different art and stories behind them
Guides, Drivers and Staff
Very knowledgeable, friendly
Transport
Biking was fun
Local specialist: Leslie Pérez

Kimkim provided us with really great guides. ...
Mexico | Feb 6 - Feb 20, 2023

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Madalyn K.
Harlingen, TX | Reviewed on Feb 23, 2023
Kimkim provided us with really great guides. Jose shared Mexico City with us (Coyoacan, Casa Azul, Museum Diego Rivera - Anahuacalli). Eloy told us so much at amazing Teotihuaca, City of the Gods. We explored awesome Monte Alban and several Oaxacan neighborhoods with Leonardo; we saw several wedding celebrations. Ada, with connections to our home town, walked us through Guadalajara's squares and museums. In Guanajuato, Susanna took us on a tour of her very quaint town. From San Miguel... Read more

Kimkim provided us with really great guides. Jose shared Mexico City with us (Coyoacan, Casa Azul, Museum Diego Rivera - Anahuacalli). Eloy told us so much at amazing Teotihuaca, City of the Gods. We explored awesome Monte Alban and several Oaxacan neighborhoods with Leonardo; we saw several wedding celebrations. Ada, with connections to our home town, walked us through Guadalajara's squares and museums. In Guanajuato, Susanna took us on a tour of her very quaint town. From San Miguel de Allende, Jose took us to historic Dolores Hidalgo and learned about Mexican independence. We had a moving experience with him when we participated for a few minutes in the funeral Mass and procession to the cemetery of a 68-year old wife, mother, grandmother. In Queretaro, Fernando took us to see the Pena de Bernal, a monolith, surrounded by a touristy town.

Hotel Reviews
La Casa del Atrio
Queretaro

We had this room for approximately 12 hours due to a 0100 departure time to get the Benito Juarez Airport. There was an 'honor' bar, which is a good idea. There was no heat source in this room; it got chilly during thr night. I don't believe there was a coffee maker in this room; that is always a disappointment. All showers should have grab bars and/or seats for older travelers.

Authenticity & Character
It's a beautiful place.
Location
Staff
Cleanliness & Comfort
Hotel Monteverde Best Inns
León

I regret that the one memory of this hotel was that there was no source of heating in our room. The outside temperature was low, so our room was cold. There was sufficient warm bedding. I don't believe there was a coffee maker in the room; that is always a disappointment. All showers should have grab bars and/or seats for older travelers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Edelmira Hotel Boutique
Centro Guanajuato, Guanajuato

We were upgraded to a suite: that was great. But the suite was reached with a number of stairs, both up and down, around many corners. It was a real labyrinth. There was an espresso-type maker in the room. I don't recall the room's shower. All showers should have grabbed bars and/or seats for older travelers.

Authenticity & Character
Location
Just a block from the really lovely square.
Staff
The tall porter was great; he took good care of us.
Cleanliness & Comfort
Hotel Morales Historical & Colonial Downtown Core
Mexicaltzingo, Guadalajara, Jal.

There was a coffee maker in the room. I don't recall if this hotel had a grab bar and/or seat in the shower for older travelers.

Authenticity & Character
Charming place.
Location
Staff
Breakfast staff was kind and attentive.
Cleanliness & Comfort
La Catrina de Alcalá

I don't believe this hotel had a coffee maker in the room; that is always a disappointment while we are traveling. All showers should have grab bars and/or seats for older travelers. Because I had requested ground-floor rooms or hotels with elevators, we had a nice room on the ground floor. It would've been lovely to have had an upper floor with balcony in one of the hotels overlooking the square.

Authenticity & Character
Location
Short walk to the square.
Staff
Breakfast servers were very attentive and kind.
Cleanliness & Comfort
Zócalo Central
Mexico City

Drinks and light meals are provided 24 hrs a day, gratis. Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bernal, Querétaro: colonial Mexico’s home
Bernal, Querétaro: colonial Mexico’s home
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Dolores Hidalgo and the Sanctuary of Atotonilco
Dolores Hidalgo and the Sanctuary of Atotonilco
San Miguel de Allende
Quality of Experience
Guides, Drivers and Staff
Transport
Historical urban walk en Guanajuato
Historical urban walk en Guanajuato
Guanajuato
Quality of Experience
Guides, Drivers and Staff
Historical Guadalajara & Museums
Historical Guadalajara & Museums
Mexico
Quality of Experience
Guides, Drivers and Staff
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxaca

Great for food-market lovers.

Quality of Experience
Enjoyed an unusual corn/chocolate/water drink.
Guides, Drivers and Staff
Transport
Archaeological Tour in Monte Albán
Archaeological Tour in Monte Albán
Oaxaca

Must see!

Quality of Experience
Guides, Drivers and Staff
Transport
Private walking tour of Teotihuacan "The City of the Gods"
Private walking tour of Teotihuacan "The City of the Gods"
Mexico City

Awesome!

Quality of Experience
Food
Sorry, I don't remember food as part of this tour.
Guides, Drivers and Staff
Transport
Visit the Museum Diego Rivera - Anahuacalli
Visit the Museum Diego Rivera - Anahuacalli
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Casa Azul Museum
Explore the Casa Azul Museum
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Isabelle Bauer
Isabelle
Isabelle Bauer
Local specialist in Tulum | Replied on Feb 27, 2023

Dear Madalyn, Dear Anne,

Thank you very much for your feedback! I am happy that you had a wonderful time in Mexico :)

Great to read that you especially enjoyed the tours with our guides - this proves us right to exclusively work with local partners that are committed to a high quality service, fair tourism and a positive impact on the region.

I wish you all the best and I hope that you will visit Mexico again soon!
Isa

Excellent itinerary and driver
Morocco | Feb 13 - Feb 20, 2023

Leslie
Leslie P.
Las Cruces, NM | Reviewed on Feb 23, 2023
My niece and I took this trip together to Morocco and it was absolutely amazing. Our driver, Hamza, was outstanding and really made the trip extra special. He is a wonderful man, and he made everything so easy. He made us feel very safe. We hope to travel with him again! All the guides were great with excellent English. Mustafa was especially good and made our day in Fes a really enjoyable one. Riads were also wonderful, especially Chez Pierre. Read more

My niece and I took this trip together to Morocco and it was absolutely amazing. Our driver, Hamza, was outstanding and really made the trip extra special. He is a wonderful man, and he made everything so easy. He made us feel very safe. We hope to travel with him again! All the guides were great with excellent English. Mustafa was especially good and made our day in Fes a really enjoyable one. Riads were also wonderful, especially Chez Pierre.

Hotel Reviews
Hilton Garden Inn Casablanca Sud
Casablanca

Fine place, has the amenities like a restaurant/ bar, laundromat (except that’s unavailable on weekends which was a problem for us as we had planned to make use of that and were unable to). This is what Americans are used to I’m a Hilton garden inn. Not charming but clean and comfortable.

Authenticity & Character
This is not a hotel that is supposed to be charming it is what it is.
Location
This hotel is not near anything we wanted to see or do in Casablanca.
Staff
Cleanliness & Comfort
Very clean, no crazy stairs, good lighting
Riad Anata
Fès

Nice place, quite charming. Said was the best part of this Riad, very helpful and always available.

Authenticity & Character
The rooms and lobby are nicely decorated, and the rooftop is a nice place for breakfast.
Location
Great location in the Medina, we felt safe here and it was easy to find and get to restaurants and shops
Staff
Again, Said was very helpful
Cleanliness & Comfort
Clean, but a little difficult with all the stairs. Lighting could be improved also.
Luxury Camp Chebbi
Merzouga

This is a must see and do if you visit Morocco, it’s just amazing.

Authenticity & Character
The luxury tents are very comfortable and private. The firepit in the middle is so welcoming and charming.
Location
A camel ride to a luxury camp in the Sahara desert, it’s like a dream
Staff
Very accommodating and friendly. The entertainment was unforgettable
Cleanliness & Comfort
This is literally a luxury oasis in the desert
Auberge Chez Pierre
Boumalne Dades

This was the best place I stayed during the whole trip. The room was small but very comfortable and nicely decorated. The rooms are separated from each other and nicely private. Very nice people working there, and the very best thing was the 5 course French dinner, which was absolutely amazing. Definitely eat there!

Authenticity & Character
So charming! Rooms and grounds are beautiful
Location
Nestled into a hill very close to the beautiful geographic sights of the area.
Staff
Very friendly people, very helpful and provided great customer service.
Cleanliness & Comfort
Everything!
Riad Cinnamon
Marrakesh

This Riad was nice, but it was very hard to find in the middle of the Medina. Also, the room was a little tough to maneuver, there were a couple steps down into the living room, them a couple more to the bathroom. A lot of curvy steps up to the bedroom. Very dark also, the lighting everywhere in the room was poor. Breakfast was wonderful, and all of the people who worked there were very nice and helpful and their English was good.

Authenticity & Character
Very traditionally decorated, and the lobby/ breakfast area was charming.
Location
Put a sign up outside with the name on it and light the entry. It’s spooky at night finding it.
Staff
Friendly, helpful, and good English
Cleanliness & Comfort
The lighting in the room needs to be improved.
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Mar 03, 2023
Leslie, Thank you so much for the review! I'm glad to hear you enjoyed your time in Morocco! Hamza is a great driver and I'm happy that he made the trip extra special. We are very thankful for our drivers and it makes me happy every time we hear great stories from our travelers. Mustafa is another gem and he loves his job as a tour guide. Chez Pierre is a gorgeous place and I'm so happy that you enjoyed it. I really enjoyed working with you and I'm glad that you and Sydney were able to make... Read more

Leslie, Thank you so much for the review! I'm glad to hear you enjoyed your time in Morocco! Hamza is a great driver and I'm happy that he made the trip extra special. We are very thankful for our drivers and it makes me happy every time we hear great stories from our travelers. Mustafa is another gem and he loves his job as a tour guide. Chez Pierre is a gorgeous place and I'm so happy that you enjoyed it. I really enjoyed working with you and I'm glad that you and Sydney were able to make it despite the challenges you were going through. Thank you again for your trust in us and we looking forward to welcoming you again to Morocco!

Great guides and lots of sights!
Morocco | Feb 13 - Feb 20, 2023

Sydney
Sydney H.
Duette, FL | Reviewed on Feb 23, 2023
We had an amazing time. I had to arrive late due to unforeseen circumstances but has some was very accommodating to help me come up with a plan to join the tour late. Our driver, Hamza, became our friend throughout the trip and was there whenever we needed him. He also provided great recommendations for food and drink. He really made the trip what it was and represented Morocco so well. We’ve already discussed coming back and having him as our driver again! We also had a private guide,... Read more

We had an amazing time. I had to arrive late due to unforeseen circumstances but has some was very accommodating to help me come up with a plan to join the tour late. Our driver, Hamza, became our friend throughout the trip and was there whenever we needed him. He also provided great recommendations for food and drink. He really made the trip what it was and represented Morocco so well. We’ve already discussed coming back and having him as our driver again! We also had a private guide, Mustafa, who took us through Fez. We saw so many things that we wouldn’t have seen on our own and learned so much about the town from him because he grew up there. Will recommend doing a Morocco trip this way to anyone. It was amazing and hope to return some day.

Activity Review
Exploring the Imperial City and Medieval Medina of Fes
Exploring the Imperial City and Medieval Medina of Fes
Fes

This was a very very interesting and diverse city. There were some amazing architectural sights, great shopping, and cool history.

Quality of Experience
Food
We had an amazing bean soup recommended by our guide
Guides, Drivers and Staff
Mustafa was very knowledgeable about the area
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Feb 28, 2023

Sydney, Thank you so much for the review! I'm glad that everything worked out just perfectly and that you were able to make it. I'm happy to hear that you enjoyed your time with Hamza and that he made your experience a unique one. Thank you so much for your trust to plan this journey and can't until we see you again next time :)

A road trip with friends
Morocco | Jan 25 - Feb 8, 2023

Kathryn
Kathryn S.
Gilbert, AZ | Reviewed on Feb 23, 2023
The trip Sharon organized for us was perfect. Each day was filled with adventure while being relaxing, the pace reminding you to enjoy the moment and the people around you. My sister-in-law and I laughed ourselves to tears multiple times a day and learned to take our rest with a cup of mint tea. Our tour manager, Rafqik, definitely made the trip an adventure and helped us feel at home wherever we went. Those who were our local guides along the way became fast friends, too. So many... Read more

The trip Sharon organized for us was perfect. Each day was filled with adventure while being relaxing, the pace reminding you to enjoy the moment and the people around you. My sister-in-law and I laughed ourselves to tears multiple times a day and learned to take our rest with a cup of mint tea. Our tour manager, Rafqik, definitely made the trip an adventure and helped us feel at home wherever we went. Those who were our local guides along the way became fast friends, too.

So many experiences stand out in my memory it's hard to select a favorite - the adventure of exploring the Medina of Fes with Siad; seeing the Roman ruins of Volubilis on a partially cloudy day with momentary rain (beautiful pictures); being cold in the Sahara desert as we watched the sunset and then later the sunrise; all the stairs in the riads; the movement and energy of Marrakesh; the beauty of the Atlas mountains (seeing a snowstorm in the Atlas mountains); Chefchaoeun; watching sunset on the beach in Essaouira; the calls to prayer throughout the day; and the cats. And so much more! Every picture we took seemed to turn out perfectly - Morocco is a photogenic country. Reflecting back, considering how relaxed our pace was (compared to our normal lives), Angela and I are amazed at how much we saw and experienced. We both feel like the trip was perfectly designed for us and we look forward to returning to Morocco in the future.

Overall, we didn't feel like tourists exploring a country, we felt like we were on a road trip with a friend to visit other friends across Morocco. I remember as we near Marrakesh and saw more foreign tourists, we felt out of place (it felt too touristy lol). Being Angela and my first international adventure together, I'm so grateful that we came across Morocco Immersion (via KimKim). Had we tried to plan the trip ourselves, it would pale in comparison to what we did get to experience.

Considering the fun we had on the private tour, I'm sure the small group tours will be just as much fun, perhaps even more.

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Feb 23, 2023

Hi Katie!

Thanks so much for the amazing review! We are thrilled that you and Angela had a great adventure in Morocco and we look forward to welcoming you back any time. You both are part of the Morocco Immersion family now! I just hope that the next time you visit I'll be able to meet you in person!

Take care and keep in touch!
Sharon, Rafik, and the rest of the Morocco Immersion family

Colombia - Must Visit, Margoth Made Trip Experience Memorable
Colombia | Dec 27 - Jan 11, 2023

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Marcus G.
Truckee, CA | Reviewed on Feb 23, 2023
I can't express our appreciation for all of the hard-work, dedication and effort that Margoth put in to planning our 16 day trip to Colombia. We had finalized our trip pre-COVID and then of course everything changed. Margoth remained in contact with us over the next 2+ years and worked so hard to get our trip rebooked and have our respective credits applied to our new trip. We visited Guatape, Medillin, Bogota and Cartagena and all of our hotels / experiences were handled seamlessly. Any... Read more

I can't express our appreciation for all of the hard-work, dedication and effort that Margoth put in to planning our 16 day trip to Colombia. We had finalized our trip pre-COVID and then of course everything changed. Margoth remained in contact with us over the next 2+ years and worked so hard to get our trip rebooked and have our respective credits applied to our new trip. We visited Guatape, Medillin, Bogota and Cartagena and all of our hotels / experiences were handled seamlessly. Any time we needed to make a change (even if last minute) Margoth and her team did their best to accommodate -- going above and beyond. If you are considering visiting this wonderful country, it is a must to connect with Margoth and the KimKim team as you will have an experience that you will remember.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Feb 23, 2023

Dear Marcus,

THANK YOU SO MUCH! MUCHAS GRACIAS!
It has been a pleasure meeting you and thank you once again for trusting us for the last couple of years, and for always being so positive about your trip! Thank you as well for visiting my home country and for recommending us to your friends.

Thank you as well for taking the time to leave a review, and I really appreciate your comments.

I hope you come back to Colombia one day, and hope you stay in touch.
Sending you my very Best Wishes to you and your family!

Best,
Margoth

Wonderful - Ease of Travel
Costa Rica

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Tiffany S.
Tulsa, OK | Reviewed on Feb 23, 2023
We used KimKim to book our transport and tours - we took care of the lodging on our own. Brittany and Jessica were both wonderful - and their care really took the concern out the logistics - everything went smoothly and according to plan. Thanks ladies! Fortuna/Arenal Area
Volcano Hike & The Springs Hot Springs & Meal
Jacamar Naturalist Tours
Giavone Villalobos was our guide for the volcano hike - it was just a low key walk but very, very informative - it wasn't only about the volcano...
Read more

We used KimKim to book our transport and tours - we took care of the lodging on our own. Brittany and Jessica were both wonderful - and their care really took the concern out the logistics - everything went smoothly and according to plan. Thanks ladies!

Fortuna/Arenal Area
Volcano Hike & The Springs Hot Springs & Meal
Jacamar Naturalist Tours
Giavone Villalobos was our guide for the volcano hike - it was just a low key walk but very, very informative - it wasn't only about the volcano but it was a holistic talk giving the background of how Costa Rica came to be, the social/economic/cultural influences - why the volcano eruption was so important to really kicking of the development of the country as a whole, beautiful hike and great informative background - great way to set the ground work for a trip around the country.

The Springs were nice - but we had to set our own pickup time after being dropped off by Jacamar - we didn't really know, we were picked up at 9:30pm - after arriving around 5pm. If I had a recommendation - it would be to start the hike earlier in the day, spend a couple of more hours at the Springs. Husband and daughter enjoyed the water slide a whole lot - I enjoyed just soaking in the water. But felt rushed to soak, have dinner (dining closes at 9pm) and get picked up. We were unsure how long we could have stayed - still not sure what time the pools close or if we could have stayed until midnight.

Private: Canyoning in the Lost Canyon
Desafio Adventure Company
Rafi and Josea were our guides - it was just the 3 of us plus the 2 guides , and it was wonderful. This was such a fun tour, rappelling down the waterfalls, hiking down the absolutely beautiful creek bed, jumping in the deep pools, Costa Rican tsunami (you have experience it to know what it is) - our 15 yr old daughter said that was a great way to start the trip and she didn't know how anything can beat that tour. There was a large group that went down before us - I cant imagine this would be fun with a large group, private was the way to go. You will be hiking down the Lost Canyon, and you will also have to hike back up - we are a very active family so it was no big deal, but note it is a steep climb out, but its not very long.

Nocturnal Frog Excursion & Traditional Costa Rican Dinner
EcoTerra Costa Rica
This was great, we saw a sloth and her baby, lots of different frogs and birds, and some crazy bullet ants. Our guide - I forgot to write his name - was very, very educated and he told us so much about each species and just the ecology in general, his is working on his thesis with amphibians and fish farming techniques to clean the water. It was a fascinating tour - and the family home the tour is held at is just beautiful and the homemade meal was wonderful. The family also has a gift shop on site with things they make/grow right there. I purchased some peppercorns that we also sampled touring thru the gardens.

Venado Cave Spelunking & Exploring
Desafio Adventure Company
We weren't sure what to expect on this one - but it was so FUN!!! Upon entering the cavern, you are on your hand and knees crawling thru the underground creek and cracks and crevices, climbing thru shafts and under waterfalls. There are some cool spiders (they are BIG) in the cave and lots of little bat families. We climbed thru a shoot, up a rock wall, and down the other side in the cave. We were soaked by the end of the tour - and it was worth it. I love geology - so it was fascinating to me to see the large fossil beds and all of the different calcium carbonate formations and deposits. It was warm in the cave - and they gave us rubber boots and headlamps to wear in the cave.

Monteverde Area
100% Aventura Zip Line
100% Aventura
Its ziplining - what can I say? It was fun - and the 2 really long runs across the canyon are great because you are going thru the mist and the rainbows - but if I had limited time - I would bypass this activity. It was a huge group - and it felt rushed and since you are zipping thru so fast you cant really appreciate much of the amazing scenery - that's just our opinion. If you have never been zipling before - this is worth it.

Self-Guided Hike - Santa Elena Cloud Forest Reserve
Took a taxi from town to reserve, maybe 10 minute drive $13
We loved this, we didn't know what time we would get back to down after the ziplining - but we were able to catch a cab from Santa Elena - we missed the shuttle that runs regularly. It was sooooo beautiful - we hiked out to the far point, back tracked across the hanging bridge, and then out to the waterfall before returning. We had limited time because of the ziplining - but we could have spent all day here. We also found out they do guided night hikes in the reserve - next time for sure we will do this. Like this reserve because its run by the vo-tech and community - next time we would take a guided walk thru the reserve both night and day - but the reserve closes at 4pm so didnt get to stay as long as we would have liked.

Kinkajou Night Walk Tour - we booked this after getting back to town because it was recommended, we did this outside of KimKim - but I would NOT RECOMMEND. This tour was way too many people, and the guide leading the hike was just pointing to things that they probably spotted before the sunset. I found more critters with my flashlight than the guide - because he was just going from point-to-point (seemed predetermined) instead of shining his light up into the trees or along the bottom of the leaves, especially when we were walking along the creeks. And then - when I would point stuff out, he would call on the walkie talkie to tell the other guides and then big crowds of people would come stomping thru. If there were any creatures there - the volume of people would have scared them away. Then he mis-identified a tree frog species - and jumbled all of his facts up contradicting himself. It was so disappointing - go the Santa Elena reserve and get a night tour there!

Sky Adventures Hanging Bridges
Sky Adventures
We were again, a little skeptical of this because of our ziplining experience and the Kinkajou night walk- nearly cancelled this, but so glad we didn't! Our guide was Elvis, again, he was so educated and we learned so much from him. We happened to go before the clouds blew in for the day, so we got to see the top of the canopy and walk across the hanging bridges and even see the Pacific Ocean from one of the bridges. Elvis was amazing - definitely background in ecology, he was been working here for 6 years and he was able to answer any and all questions - we all said we should have hired Elvis to do a night hike for us!

Manuel Antonio Area
Ocean Kayaking & Snorkeling
Tucanes Tours
This was fun, its an easy kayak trip across the bay - there was no wind or waves. Our guide was fun, and hilarious, the snorkeling was fun, it was a fun way to spend the AM. BUT - if you are looking for impressive snorkeling - this is not it. After snorkeling the reefs in Belize - where you have lots of plants and a large variety of fish species - this was a disappointment. But it was a beautiful day - and the lunch included was very good.

Visit the Indigenous Boruca Tribe
Tucanes Tours
We debated canceling this tour because of the long day of travel the next day, but let me just say - THIS WAS AMAZING - I wish more people would do this tour. Jesus and Douglas were our guide and driver - they were wonderful. It is an all day event - but the drive is beautiful - and you get to see some amazing scenery. If you have flexibility in your schedule, it is well worth it to spend a day learning about these wonderful people. You see the Boruca masks sold around Costa Rica - but going to up to the tribal village where they grow and harvest and hand carve each piece was great. When we arrived, and took a hike with a tribe member down to their sacred water falls, learned their legend of how they came to be, learned about their relationship with nature, their industry, medicinal herbs, how the Boruca masks came to be popular and a way to help sustain their way of life - including a demonstration of the carving and painting process - and then they let us paint masks too - it was fun. We then had a wonderful traditional lunch prepared for us, smoked in the palm leaves - with fresh salads - it was delicious. We then had a demonstration of the plants the tribe uses to die their textiles and weaving into different items. We then got a tour of the museum, set up by they matriarchs of the community and learned some of their legends. Its fun just to learn about and observe the way of life of this indigenous tribe - they were so kind and so welcoming and we learned so much. Bring some cash with you - we purchased the most beautiful mask directly from the craftsman who made it - far superior to the masks they sell across the country. They also have hand woven textiles - unique crafts made by the people and the funds go to them instead of the tourist trap gift shops - something unique and the funds benefit the tribe. We weren't sure our 15 yo daughter would enjoy it - but she said on the way back that it was a great way to end the trip. Plus we still got back with enough time to spend a couple of hours at the beach.

Activity Reviews
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Treetopia Hanging Bridges
Treetopia Hanging Bridges
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
100% Aventura Zip Line Monteverde
100% Aventura Zip Line Monteverde
Monteverde
Quality of Experience
Too many people for my liking
Guides, Drivers and Staff
Transport
Venado Cave Spelunking & Exploring
Venado Cave Spelunking & Exploring
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private: Canyoning in the Lost Canyon
Private: Canyoning in the Lost Canyon
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & The Springs Hot Springs
Arenal Volcano Hike & The Springs Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Indigenous Boruca Tribe
Visit the Indigenous Boruca Tribe
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist:

Great trip: your reps in Guayaquil & San Cris...
Galapagos Islands | Feb 3 - Feb 17, 2023

P
Pat M.
Saratoga, CA | Reviewed on Feb 23, 2023
Great trip: your reps in Guayaquil & San Cristobal were on-time, knowledgeable & flexible, which turned out to be a big plus when our return flights on Cabo Air became a major snafu. Of course the boat was top-notch, and we'd recommend others take the 8-day cruise but not necessarily the 4-day one (100 points vs 75, let's say). All guides were knowledgeable about the history, the science & other facts like populations of both humans & other animal species. Their daily plans worked. One... Read more

Great trip: your reps in Guayaquil & San Cristobal were on-time, knowledgeable & flexible, which turned out to be a big plus when our return flights on Cabo Air became a major snafu. Of course the boat was top-notch, and we'd recommend others take the 8-day cruise but not necessarily the 4-day one (100 points vs 75, let's say). All guides were knowledgeable about the history, the science & other facts like populations of both humans & other animal species. Their daily plans worked.

One suggestion: when booking clients on any boat do warn them to prepare ahead of time for being seasick unless they KNOW FOR SURE they will not suffer from that. On both of our trips we had fellow "sailors" unable to eat, or participate in the things they came to do: out of only 14-16 pax there was always someone out of commission! They had not been warned by anyone it seemed!

The day trip around San Cristobal was excellent to include. The harbor-front hotel there was perfect, although for most 80-yr-olds its not having an elevator would have been a bad surprise; we are, thankfully, not most 80-yr-olds. The Guayaquil hotel was adequate & for $100/night incl breakfast & some drinks a "good buy". We even had dinner there every evening. Overall, in spite of knowing a lot about what makes those islands so special before we arrived, we came home knowing so, so much more

Hotel Reviews
M/Y Grand Majestic
Galapagos
Grand Hotel Guayaquil, Ascend Hotel Collection
Guayaquil

The Guayaquil hotel was adequate & for $100/night incl breakfast & some drinks a "good buy". We even had dinner there every evening

SeaSide Hotel
Galapagos
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 23, 2023

Hello Pat!

I am so happy to read your review, arranging a one of a kind journey through the Enchanted Galapagos Islands.

Rest assured that your feedback will be conyed to future travelers as well!

All the best!
Alvaro

It was a great trip. The falls were beautiful...
Argentina | Jan 29 - Feb 7, 2023

N
Ned J.
Pleasant Grove, UT | Reviewed on Feb 23, 2023
It was a great trip. The falls were beautiful. Read more

It was a great trip. The falls were beautiful.

Hotel Review
O2 Hotel Iguazú
Puerto Iguazú

The pool was out of commission.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Mar 02, 2023

Dear Ned,
Thank you for your review 😊
We are so happy that you enjoyed the trip to Argentina.
Looking forward to welcoming you again any time soon!
All the best,
Natalia

We were initially very happy in dealing with ...
Japan | Feb 11 - Feb 17, 2023

Iain
Iain M.
Singapore | Reviewed on Feb 23, 2023

We were initially very happy in dealing with Andy as he seemed to understand our interests well. Subsequently due to Covid delays and his change of jobs we ended up interacting with other specialists who were sometimes pretty unresponsive (1-2 weeks to reply) and didn't see to know our interests as well

Local specialist: Andy Moser

Marc was great to work with in our trip plann...
Indonesia | Feb 7 - Feb 16, 2023

E
Elizabeth I.
Brockton, MA | Reviewed on Feb 23, 2023
Marc was great to work with in our trip planning. He was open to providing more options for tours or lodging if anything was not a best fit. Additionally he answered lots of questions we had about itineraries, cultural norms, and made sure we knew who would be meeting at each trip stage and provided contact information for all drivers, and hotels, etc. I would highly recommend his services to others as his Bali knowledge was extremely helpful. Our driver Jerry was was kind and helpful... Read more

Marc was great to work with in our trip planning. He was open to providing more options for tours or lodging if anything was not a best fit. Additionally he answered lots of questions we had about itineraries, cultural norms, and made sure we knew who would be meeting at each trip stage and provided contact information for all drivers, and hotels, etc. I would highly recommend his services to others as his Bali knowledge was extremely helpful.

Our driver Jerry was was kind and helpful and was flexible to adding or changing any stops or plans we had made. He was open to answering lots of questions about Bali and made us feel welcome and safe at all times.

Thank you!

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Mar 23, 2023

Hi Elizabeth,

Thank you for your feedback! A pleasure to share my knowledge with you.

Jerry sends his best!

See you soon,
Marc

We had a great trip but unfortunately had a f...
Costa Rica | Feb 7 - Feb 16, 2023

Amanda
Amanda S.
Highlands Ranch, CO | Reviewed on Feb 23, 2023
We had a great trip but unfortunately had a few hiccups on the way which required us to contact our guide multiple times. Overall it was fun but not sure if I will use this service again... Read more

We had a great trip but unfortunately had a few hiccups on the way which required us to contact our guide multiple times. Overall it was fun but not sure if I will use this service again...

Hotel Reviews
Hotel Presidente
San José

In the heart of downtown. Do not stay here if you are trying to commute to the airport the next day as you will encounter crazy downtown traffic. Room was standard and comfortable enough for one night. There was a hooker working the corner 2 minutes from the hotel. Would not have wanted to walk around at night.

Authenticity & Character
Location
depends on what youre looking to be close to
Staff
Cleanliness & Comfort
Hampton by Hilton San José Airport
Alajuela

Standard. Clean. nothing special. Close to airport and all car rentals

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

wish we could have stayed here longer. I would move in permanently if I could haha Sprawling property with tons of resort exclusive activities mom and baby sloth sighting as well as toucans seen on property great view good food (expensive) clean no bugs (they spray twice per month for mosquitoes etc!) No need to leave the resort for anything. You will be comfortable and well taken care of here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

clean, comfortable and new. Tons of wildlife around the property and we especially loved the dining area that had floor to ceiling windows with bird feeders all around them. Magical! Our only complaint was that the room didn't have a TV. But hey, it was a sign we needed to unplug I guess!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

We loved the location of this hotel but it was run down and in need of a renovation. The gaudy, fake/cheap look of it reminded me of Orlando, Florida. We had a "superior" room on the 4th floor that overlooked an impoverished housing area behind the hotel. Room didn't feel clean and had mosquitoes in it. Toilet was the only one on our trip we could not flush toilet paper down. Ate at the "Congo" restaurant and got diarrhea (also the only time this happened on the trip). We actually ended up buying day passes at another hotel to get away from this one.

Authenticity & Character
see above
Location
right next to manual antonio national park and walking distance to the beach
Staff
nice staff
Cleanliness & Comfort
see above
Activity Reviews
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio

I didn't enjoy this as much as I thought I would. We kayaked and it was great to get some exercise but we never kayaked "to" anything. At one point we tied all the kayaks together and had to jump off (and later crawl back on) in open water. Needless to say this was a total cluster. Would have been nice to kayak to a beach to relax a little before kayaking back 30 min. Also the snorkeling spot had a lot of fish but the water clarity is poor. I have had much better snorkeling in Hawaii, for example. Big group. Food at the end was nothing special. Wanted to go back to the hotel but had to wait an hour for everyone to finish eating. Then long car ride back to drop everyone off on windy road.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

We saw a giant tarantula! Not much else that was exciting though lol. Everyone wanted to see pretty birds, sloths, or cats. Instead we saw some plants and a spider haha. What was worse was waiting for 10 people to look through the same telescope to see something tiny 100 feet up in the air (i.e. we looked for 30 minutes at one porcupine in some dark shadows).

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Arenal/La Fortuna

Amazing! We had a private tour and saw so much. Took great pictures. It was the perfect way to get to know the area on our first day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy the Thermal Hotsprings at your hotel
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

how could you not enjoy this?

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate Experience, and Nighttime Nature Walk
Coffee, Chocolate Experience, and Nighttime Nature Walk
Monteverde

So fun! Especially the night walk. It creeped my husband out but I loved it! My husband wished there would have been more of a coffee tasting part of the experience like there was for the chocolate.

Quality of Experience
Guides, Drivers and Staff
Transport
we drove ourself
Sky Adventures Zip Lines
Sky Adventures Zip Lines
Arenal/La Fortuna

amazing! You'll never have a better experience ziplining anywhere else, I promise.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 02, 2023
Hi Amanda, thank you for taking the time to provide your feedback on your recent trip. We're glad to hear that you had a great time overall, but we're sorry to hear that you experienced a few hiccups along the way. At the Hotel San Bada Resort & Spa, we are sorry about your disappointment with the room and dining experience, and we'll be sure to share your feedback with the hotel management to help them improve for future guests. We understand the traffic and safety concerns in San Jose, and... Read more

Hi Amanda, thank you for taking the time to provide your feedback on your recent trip. We're glad to hear that you had a great time overall, but we're sorry to hear that you experienced a few hiccups along the way. At the Hotel San Bada Resort & Spa, we are sorry about your disappointment with the room and dining experience, and we'll be sure to share your feedback with the hotel management to help them improve for future guests. We understand the traffic and safety concerns in San Jose, and that the city can be hectic sometimes. We will share your feedback with the tour operator of the ocean kayaking experience as well. We appreciate your feedback and will use it to improve the experience for future guests. We hope that you'll consider traveling with us again and we'll strive to provide you with an even better experience next time. Pura Vida!

Had a wonderful Golden Circle trip with Proko...
Iceland | Feb 16 - Feb 21, 2023

V
Virginia S.
West Falls Church, VA | Reviewed on Feb 22, 2023

Had a wonderful Golden Circle trip with Prokop and an amazing South Coast tour with Toby. Kids loved off roading in the land rover en route to the ice cave. Spent a rainy afternoon at Perlan, which was very interesting. The strike of the restaurant and housekeeping workers was a bit disappointing, but nothing we can do about that!
Overall a great trip and we would return, hopefully in the summer to see puffins and whales.
Thank you very much!

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Mar 09, 2023

Thank you for your feedback and review Virginia, and so happy to hear you had a wonderful time with your family.
It was lovely to stay in touch while you were here and I hope to have you back again, one day.

Emanuela

We had a amazing time with our guides and a f...
Chile | Feb 6 - Feb 17, 2023

P
Peter S.
Australia | Reviewed on Feb 22, 2023
We had a amazing time with our guides and a fantastic support from the team kimkim.
We can highly recommend to book your holiday with kimkim.
We were really looked after any any respect.
Everything was well organised and communication was excellent.
thank you for a great and memorable holiday.
Peter and Gerhard
Read more

We had a amazing time with our guides and a fantastic support from the team kimkim.
We can highly recommend to book your holiday with kimkim.
We were really looked after any any respect.
Everything was well organised and communication was excellent.
thank you for a great and memorable holiday.
Peter and Gerhard

Hotel Reviews
Hotel DoubleTree by Hilton Santiago Kennedy
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our Habitas Atacama
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Santiago El Bosque
Las Condes, Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cejar & Tebinquiche Lagoons - Atacama Salt Flat
Cejar & Tebinquiche Lagoons - Atacama Salt Flat
San Pedro de Atacama
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Panoramic private city tour around Santiago de Chile - Half day
Panoramic private city tour around Santiago de Chile - Half day
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Tatio Geysers
Tatio Geysers
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Half day Moon Valley and Mirador Ckari
Half day Moon Valley and Mirador Ckari
San Pedro de Atacama

great guide 👍

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Puerto Natales
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Astronomy Tour
Evening Astronomy Tour
San Pedro de Atacama

Mixed group with 2 language. very hard for the guide and to long for the guest's.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Mar 20, 2023

Dear Peter and Gerhard!
Thank you so much for your lovely words and feedback :D
I'm glad you enjoyed your time here as much as I enjoyed arranging this trip for you.
I look forward to helping you with your next South American adventure!
All the best,
Emi

Seniors were delighted with a private guide at every city
Mexico | Feb 13 - Feb 21, 2023

Pacita
Pacita D.
Sunrise Manor, NV | Reviewed on Feb 22, 2023
We are seniors (69 and 74) who want to continue exploring and traveling while we can still walk and climb stairs. Our main interests are in the lines of history, culture and gastronomy of the places we visit, and that's what we wanted to see and experience during our first visit to Mexico. Kimkim delivered spectacularly. Our days were filled with trips to places we were delighted to see --- archaeological sites, churches, plazas neighborhoods, local markets, etc. We were definitely... Read more

We are seniors (69 and 74) who want to continue exploring and traveling while we can still walk and climb stairs. Our main interests are in the lines of history, culture and gastronomy of the places we visit, and that's what we wanted to see and experience during our first visit to Mexico.

Kimkim delivered spectacularly. Our days were filled with trips to places we were delighted to see --- archaeological sites, churches, plazas neighborhoods, local markets, etc. We were definitely immersed in the local culture and we truly enjoyed it.

We thought we were going to be part of a small tour, but much to our suprise and delight, we were provided with our own special and private guide at every city. We felt like royalty!

Hotel Reviews
Casona de los Sapos Hotel Boutique
Puebla

This was absolutely our favorite hotel of all! From the moment we walked in, seeing the multi-story open courtyard, we knew we were in for a treat. So beautiful and almost magical. We just had to take pictures of the atrium. Every level of the hotel was thoughtfully designed --- they retained the original stonework, and carefully augmented what was there. They had sitting areas in every nook, and each one was comfortable and beautiful and provided certain amount of privacy, Every single guest we noticed who just checked in seemed to have the same impression and started taking pictures. Who wouldn't be? It's a stunning boutique hotel.

Authenticity & Character
Loved all the architectural details. They kept the original stonework. Our suite was stunning. Every thing was a beautiful. We were amazed at the quality of the furnishings --- nothing cheap here.
Location
Great location next to a plaza, very walkable to restaurants, shops, etc.
Staff
Everyone was so friendly and helpful. We especially loved our server during dinner, Indira. She was delightful to speak with.
Cleanliness & Comfort
Goodness, if only every single hotel was like this! We even observed someone painstakingly cleaning a lamp.
Hotel B Urban Xaman
Cuauhtémoc, Centro, Mexico City

We loved spending time in the roofop lounge where we had a panoramic view of the lights of the city. The layout of the hotel was quite impressive and we appreciated the open plan, the use of furnishings that appear to highight the local products. They even had a welcoming seating area in front of each elevator. in our room, we were provided our choice of beverages (tea, coffee) and beautiful teapots, mugs. We were surprised with what appear to be a yoga or prayer mat. How thoughtful! The restaurant had wall to wall windows that allowed natural light. We went for breakfast, and liked the various assortment to choose from --- however, we weren't as excited with the flavors of the foods offered there as we were with the food we tasted at the rooftop lounge. Who knew that bar food would be better than the restaurant's?

Authenticity & Character
Open plan, makes it feel so large and spacious. Love the rooftop lounge with panoramic views. Also liked the way it was furnished --- gave us a sense of the native and culture-inspired furnishings.
Location
Great location --- easy to walk around, was right across a large park, easy access to public transportation.
Staff
They were responsive and attentive enough...but they could use people with more proficiency in English which is an international language spoken by most travelers from different countries.
Cleanliness & Comfort
Exceptiionally clean.
Activity Reviews
Gastronomy and culture on the streets of Oaxaca
Gastronomy and culture on the streets of Oaxaca
Oaxaca

Loved walking around the neighborhoods, seeing the colorful murals, street decorations. It was fascinating to walk through the historic district and seeing the architectural details on the buildings. Glad that these re preserved for future generations to enjoy. Loved visiting the churches, one of which was such an incredible thing of beauty inside and out, and trumps all others. It was breathtaingly beautiful. Also enjoyed tasting street foods. We also liked that we stoppef to eat ice cream in such a colorful place in the plaza. What a special treat! However, after having gone to the markets in Mexico City and Cholula, we could have skipped going to another in Oaxaca :)

Quality of Experience
We saw so much. The variety of experience, the diversity in everything we saw, did, tasted.
Guides, Drivers and Staff
Alex. was the ultimate guide and driver. So knowledgeable, experience, conversational. Couldn't have asked for anyone better!
Transport
Having our personal driver and guide was an amazing plus!
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca

We absolutely loved seeing this old and huge tree, and were happy to walk around the plaza. Our highest praise is reserved for the archaeological sites. Our guide Alex was thoroughly knowledgeable and his commentary interspersed historical facts with folklore that made them so much more interesting. We were wowed by our visit to the petrified waterfalls and the pools, and driving up the mountains so that we can appreciare the countryside. Of course, the visit to the mescal distillery was a revelation. We chose to eat while we were doing the mescal tasting where our young guide was such a credible expert that he made the experience so wonderful.

Quality of Experience
The archaeological site was an eye-opener. The distillery was quite enjoyable, but we would recommend getting something to eat while tasting. It makes the experience complete. Be brave and try the fried grasshoppers --- like eating popcorn. Hard to stop munching!
Guides, Drivers and Staff
Alex was an incredible guide. Loved that he provided so much background regarding the historical figures who made an impact on the people and the country. He pointed out so many things that it whetted our appetite to learn more about the history of Mexico.
Transport
Alex was our personal guide and driver, and he spoke fluent English. He was constantly pointing out things as we drove, and walked. Never a break in his commemtary
Between markets and corn in the magical town of Cholula
Between markets and corn in the magical town of Cholula
Mexico

We enjoyed going to the market ---- but we had gone to a market before in Mexico City and didn't really want to go to another market. This activity could have been taken off our itinerary The place where the proprietor showed us various types of corn, how to grind it, and how to make tortilla was an interesting experience. We liked that we were invited to try our hand in this, and then to eat there.

Quality of Experience
We were surprised that our tour ended at 1 pm and we were left to fend for ourselves for the rest of the day. Seems like there is so much more we could have done, or have been shown in this Cholula and Puebla. Rather disappointed there wasn't anything else planned for us. Maybe a short drive around to see the city and point out highlights should have been added to the day.
Food
This is a mixed bag for us. After the corn tour, we would have appreciated being taken to a local restaurant where we could have experienced other types of Mexican foods other than tortillas. So we were happy that our hotel has a fabulous restaurant that offered a tasting 5-course meal with wine pairing. Otherwise, our whole dining experience would have been a total bust.
Guides, Drivers and Staff
We llked Maria, a teacher who excelled at what she taught us during the very short tour. She was the highlight of our day.
Transport
We were happy to have our private driver and tour guide.
Walk in a Cactus Forest: Tehuacán-Cuicuitlan Biosphere Reserve
Walk in a Cactus Forest: Tehuacán-Cuicuitlan Biosphere Reserve
Mexico

This was a total bust.... Our original driver was in an accident so they sent a substitute driver who barely spoke English. We were driven to where we were supposed to go the Biosphere, but no one spoke Engligh, and no one seemed to know anything about it, or what to do. What was hysterical is that there was a young man who had Receptionist embroidered on his jacket, and who was standing right in front of a huge billboard promoting Biosfera, but he was clueless about it!. There was not a single English-speaking person or guide who can tell us anything!

Quality of Experience
Can't think of anything other than having people who know what and where Biosphhere is, and can speak Engligh.
Guides, Drivers and Staff
Our poor driver was trying...but we lost internet signal and we couldn't utilize our translator app to communicate, and he had to rely on pure instinct to get around
Transport
Good enough transportation, but we're wondering if a 4-wheeled vehicle might have been better in those conditions.
Biking in Teotihuacán "The City of the Gods" & Overnight in Puebla
Biking in Teotihuacán "The City of the Gods" & Overnight in Puebla
Mexico

We didn't ride bikes, and I wouldn't recommend that to elderly or physically-challenged guests. So we chose to be transported in the car. We were thrilled to actually visit the pyramids, and even walked up to certain areas although the steps could be challenging. Just knowing the existence of such pyramids was a treat in itself, especially being told that there are more pyramids, but they haven't been excavated yet. Rather bothered that many of the murals are uncovered and not protected from the elements. As such they are deteriorating and may disappear someday.

Quality of Experience
Wish we saw evidence that the murals are being protected for future generations.
Food
We were taken to a restaurant where all tourist vans/buses converged. Although our server was pleasant enough, we were served what everyone else got. I saw food served to other customers that I wish we could have ordered, but it wasn't offered to us.
Guides, Drivers and Staff
Our guide was knowledgeable and chose the right places to visit, but he lacked a certain spark to his personality, as if he's just going through the motions, and is not that engaged with his audience.
Transport
We like having a private driver, but not so thrilled that his English is so limited. We couldn't converse with him until our guiide joined us.
Visit the Museum of Anthropology and Chapultepec Castle
Visit the Museum of Anthropology and Chapultepec Castle
Mexico City

We were thrilled to visit this place, and to know its history. So many fascinating facts, and such spectacular views.

Quality of Experience
The hall with were incredible stained glass windows. Beautiful artwork!
Guides, Drivers and Staff
Paola was an incredible guide --- so knowledgeable, so pleasant, so nice to be with!
Transport
Paola used her personal car which was comfortable, to take us around
Visit to the National Museum of Anthropology
Visit to the National Museum of Anthropology
Mexico City

This was probably our favorite of all the things we did during this tour. We were so amazed at the beauty and quality of the museum. Simply fantastic at how every single artifact was presented. This truly stoked our interest in the history of Mexico and we are so happy to be introduced this way. One day isn't enough, but our guide was smart to point out the things that should matter to people who are interested in the history and culture of this country.

Quality of Experience
We were especially mesmerized by the sectiion that showed the pyramids that were already unearthed. We were glad to have been introduced to this first before actually visiting the pyramids themselves.
Guides, Drivers and Staff
Of all our guides, Paola was our favorite. We sensed how much she loved what she does, and how excited she gets pointing out certain things we should know. We delighted in her sense of humor and how dedicated she in in what she does. Her happiness and pride in her country are so obvious, and we were happy to see that
Transport
Paola was also our driver, and she narrated as she drove through the city. That was a plus.
Discover the flavors and colors of the exotic San Juan Market
Discover the flavors and colors of the exotic San Juan Market
Mexico City

We liked going through this experience with our guide Adrian who turned out to be a well-traveled chef with a lot of experience. We loved that he provided a very detailed commetary on every place we visited, every thing we tasted.

Quality of Experience
We liked the diversity of our experience --- street food, market food, restaurant dining.
Food
It's a matter of personal taste......I'm sure the food is great for some people. I was prepared to like the food, but I wasn't fond of Mexican food before, and can't say I'm fond of it now.
Guides, Drivers and Staff
We didn't drive anywhere this time, but we did walk around a lot. This may be challenging for people with mobility problems. Walking around can be challenging because the pavements are so uneven and there are lots of unexpected things jutting out (my partner fell because of one such thing).
Local specialist: Karen Quintero

Flawless planning and execution; an experience of a lifetime
Colombia | Feb 6 - Feb 18, 2023

Blaine
Blaine B.
Oakland Park, FL | Reviewed on Feb 22, 2023
From our initial conversations several months ago to our return to the U.S. from Colombia a few days ago, Felipe and his team "escorted" us through their beautiful country, always in touch with us to make sure our experiences were memorable. We enjoyed all of our knowledgable and engaging guides, especially Tomás Vargas in Bogotá and Juan Carlos Vandergast in Medellin, both with whom we spent considerable time. We also enjoyed Isaac in Cartagena, with his enthusiasm and command of his... Read more

From our initial conversations several months ago to our return to the U.S. from Colombia a few days ago, Felipe and his team "escorted" us through their beautiful country, always in touch with us to make sure our experiences were memorable. We enjoyed all of our knowledgable and engaging guides, especially Tomás Vargas in Bogotá and Juan Carlos Vandergast in Medellin, both with whom we spent considerable time. We also enjoyed Isaac in Cartagena, with his enthusiasm and command of his city's history, though we only spent a morning with him, because of some confusion on our end.

What an unfair question when asked about favorite experiences! Through KimKim, Aracanto provided us with a myriad of exciting opportunities. How about Monserrate, Candelaria, Villa de Leyva, Kronosaurus, Raquira, Medellin's Commune 13, Fernando Botero, Guatapé, El Piñol, Rosario Islands, walled old city Cartagena, Gethsemane, the cooking class with Gilles Dupont? They all tumble around inside our heads as memorable events of the trip. And I can't forget the friendliness of the welcoming Colombian people we met everywhere.

Two thumbs up to everyone involved and hands down for an incredible twelve days discovering another favorite country.

Thank you, KimKim.

Hotel Reviews
Hotel Casa Medina Four Seasons
Bogotá, Cundinamarca

Terrific, upscale feel to begin our time in Colombia. Spacious room, delicious breakfasts, very helpful desk staff to guide us to restaurants. Lovely dining room.

Authenticity & Character
Location
Close to restaurants, far from sites.
Staff
Cleanliness & Comfort
Hotel Casa Terra
Villa de Leyva

Like all Spanish-influenced houses, it's all behind the walls. Lovely grounds, huge room with living room, convenient to the squares and restaurants, delicious breakfast, very attentive staff. Rick was having physical difficulty with his back, and the owner arranged for a massage for him. The experience immediately improved his condition.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coralina Island
Isla del Rosario

Idyllic setting, enjoyed the desert island feel, outdoor dining, private chaises, access to water, good food. very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Patio del Mundo
Medellín

Very nice boutique hotel, jungle-like setting, very helpful staff, challenge to carry heavy luggage up steps.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quadrifolio
Cartagena de Indias

Stunning architectural beauty, welcoming and helpful staff

Authenticity & Character
Outstanding renovation, seemed true to the original design, elegant, sophisticated
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Colombia
Depart Colombia
Colombia

Airport is convenient to downtown. Isaac was the only guide who did not go into the airport with us to help us get situated. Maybe it was because this was an international flight, whereas Tomás and Juan Carlos were able to help us with domestic flights.

Dinner Reservation at Alma
Dinner Reservation at Alma
Cartagena

Despite its beautiful decor and lovely room, the food was not what we expected. The wait staff was inconsistent, and we felt a bit fooled by the wine selection process in an attempt to have us buy a very expensive bottle of wine.

Quality of Experience
Guides, Drivers and Staff
Private Cooking Class and Lunch
Private Cooking Class and Lunch
Cartagena

An excellent activity that we enjoyed thoroughly. French-born Gilles Duport is a wonderful and charming chef, fluent in French, Spanish, but not English. We had a wonderful time with our little bits of both European languages and his armchair English.

Quality of Experience
Food
Guides, Drivers and Staff
Dinner Reservation at La Mulata
Dinner Reservation at La Mulata
Cartagena

Fun place. Good food. Casual, local feel. Met two couples separately that made it more enjoyable. One man invited us to his cafe the next day for more conversation.

Half Day City Tour of Cartagena
Half Day City Tour of Cartagena
Cartagena

We liked Isaac's introduction to Cartagena. For us, it was an incredibly hot and humid day, and waking up the massive fort near noon was exhausting. So we cut the schedule short and returned to the hotel.

Departure from the Islands
Departure from the Islands
Rosario Islands

Well, if nothing, it was exciting. Full boat of 40 people with luggage. Not balanced well, so this of us on the starboard side literally got soaked through all our clothing. Kind of funny, and uncomfortable. They rearranged luggage and then it was okay. But the adventure was not over. Apparently high winds made the Caribbean approach to Cartagena too dangerous, so our boat, along with several others, entered a very shallow river delta where our propellers were hitting mud. Other boats sped passed us, causing our boat to rock violently. Finally the boatman and first mate raised the engine (?) and we were on our way. Two your ride. It was an unanticipated adventure.

Day at the Islands at Coralina Island
Day at the Islands at Coralina Island
Rosario Islands

Paradise.

Quality of Experience
Arrival to the Islands
Arrival to the Islands
Rosario Islands

Long drive from Cartagena airport to Barú to get in the Hotel's boat. We appreciated the special arrangements.

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Medellín City Tour (with Comuna 13)
The Best of Medellín City Tour (with Comuna 13)
Medellín

Comuna 13 is a living miracle. My body felt jazzed during the entire experience, and with the salsa and other beats filling the air, I could barely stay still. Sunday's crowd was thick, yet again, a friendly vibe. Exciting. Then there is Botero Plaza, with his 24 sculptural voluminous pieces thrilling us.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Villa de Leyva Tour
Half Day Villa de Leyva Tour
Villa de Leyva

Charming Spanish village. Villa de Leyva itself is the attraction. The long drive to VdL from Bogotá is marked by a beautiful landscape I never tired of watching. What a discovery of the fossil of Kronosaurus at the Fossil Museum! I tried to wrap my head around the fact that this area was under sea water at one time. We really like the stop of Raquira on the return, a colorful arts and crafts town. Too bad they wouldn't ship purchases.

Quality of Experience
Guides, Drivers and Staff
Dinner Reservation at El Cielo - Please confirm on your side
Dinner Reservation at El Cielo - Please confirm on your side
Colombia

El Cielo couldn't confirm a reservation.

Guatape and El Peñol
Guatape and El Peñol
Colombia

What a day of exciting discovery. Everything was eye-opening. Juan Carlos was absolutely one of the best guides we've experienced. Guatapé's journey to becoming an artistic jewel, the sad story about the flooding of the original town of Piñol to make the lake for producing hydroelectric power, the boat ride and Juan Carlos' clever reveal of Pablo Escobar's dilapidated mansion amidst the stunning hillside houses. No, we didn't climb El Piñol, though I really wanted to. I was sure I could climb to the top, but I was concerned that my left knee would not have allowed me to descend!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Reservation at OCIO / OCI.Mde
Dinner Reservation at OCIO / OCI.Mde
Medellín

Great vibe. Friendly staff. Good food.

Welcome to Colombia!
Welcome to Colombia!
Colombia
Dinner Reservation at Mercado Municipal
Dinner Reservation at Mercado Municipal
Villa de Leyva

Fun waiter frying to learn English while I practiced Spanish, charming courtyard setting. Tasty barbecue.

Quality of Experience
Guides, Drivers and Staff
Dinner Reservation at Tierra (Chapinero)
Dinner Reservation at Tierra (Chapinero)
Bogotá

We waited 90 minutes to get our food. Language barrier and non-attentive wait staff made for a poor evening. However, we loved the vibe of the place.

Quality of Experience
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Bogotá

Knowledgable Tomás enriched the day's experiences. The market, riding to the top of Monserrate for the city view, touring Candelaria--great introduction to the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Reservation at Harry Sasson
Dinner Reservation at Harry Sasson
Bogotá

Fabulous first dinner in Colombia. Loved the "room." Sophisticated. Food was tops.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Felipe Rico
Felipe
Felipe Rico
Local specialist in Bogota | Replied on Feb 22, 2023

Dear Blaine and Rick,
It has been a pleasure meeting you both, and I will miss our conversations and messages, and Thank You so much for making us a part of your trip to Colombia!

I also wanted to Thank you for taking the time to write this review, and I will certainly pass on your comments to Tomás, to Juan Carlos, Isaac, and to Gilles. Muchas Gracias!

We all hope you come back to Colombia in the future and Hasta Pronto amigos!

My very Best Wishes,
Felipe

9 glorious days in the Galapagos
Galapagos Islands | Feb 9 - Feb 20, 2023

Taryn
Taryn C.
Stoneham, MA | Reviewed on Feb 22, 2023
We had such a fantastic trip in the Galapagos (and a few days in Quito too!) planned by Alvaro. Seeing the islands was a life dream for both of us, and we really feel like we got a fully immersed experience. We let Alvaro know a few different things that we knew we wanted to do, and solicited his help and feedback to fill in around those. We went back and forth many times on the itinerary until it felt perfect, and then we were off! There are lots of transfers and moving parts when visiting... Read more

We had such a fantastic trip in the Galapagos (and a few days in Quito too!) planned by Alvaro. Seeing the islands was a life dream for both of us, and we really feel like we got a fully immersed experience. We let Alvaro know a few different things that we knew we wanted to do, and solicited his help and feedback to fill in around those. We went back and forth many times on the itinerary until it felt perfect, and then we were off! There are lots of transfers and moving parts when visiting the islands, and everything was handled seamlessly. Our local guides were fantastic, and the experiences were unparalleled. We saw so much wildlife, got to experience the islands from land and sea, and feel like we left having gotten the absolute most out of our trip. We also really enjoyed the accommodations Alvaro helped us pick.

10/10 we would recommend Alvaro and kimkim when planning a trip to the Galapagos, and we really look forward to working with kimkim again for our next vacation!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 22, 2023

Hello Taryn!
Thank you for such a kind review.

I'm so happy to read that every detail of your trip was great and that you enjoyed Galapagos so much!

Warm hugs from your local friend
Alvaro

Good trip, organized and on time. Make so muc...
Argentina | Feb 12 - Feb 16, 2023

M
Madeline W.
Canada | Reviewed on Feb 22, 2023
Good trip, organized and on time. Make so much easy. Emilce is also understanding Read more

Good trip, organized and on time. Make so much easy. Emilce is also understanding

Hotel Review
O2 Hotel Iguazú
Puerto Iguazú

Very comfortable, I have a very good sleep

Authenticity & Character
Location
Construction outside the area
Staff
Cleanliness & Comfort
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Mar 20, 2023

Thank you, Madeline!
I am very happy to know that your trip went smoothly and that you had a nice experience :D
All the best!
Emi

My wife and I used kimkim for a trip to Colom...
Argentina | Feb 3 - Feb 21, 2023

D
Dave C.
Roswell, GA | Reviewed on Feb 22, 2023
My wife and I used kimkim for a trip to Colombia last year and were very impressed. Our trip to Argentina using Lucas was not such a positive experience. There were multiple instances of poor communication which adversely affected our trip. Before this trip we recommended kimkim to friends and family but after this trip we will most likely not use kimkim again. Read more

My wife and I used kimkim for a trip to Colombia last year and were very impressed. Our trip to Argentina using Lucas was not such a positive experience. There were multiple instances of poor communication which adversely affected our trip. Before this trip we recommended kimkim to friends and family but after this trip we will most likely not use kimkim again.

Hotel Review
Bahia Bustamente
Bahia Bustamente

Outstanding experience. The food, the staff and the location were all excellent. I highly recommend this place.

Authenticity & Character
Location
Staff
Local specialist: Lucas Kambic
Lucas
Lucas Kambic
Local specialist in Buenos Aires | Replied on Mar 02, 2023

Hello Dave, I´m sorry to hear that you had a bad experience with us, we would like to know more about it, so we can work to implement necessary changes to ensure future travelers have a positive experience. We will contact you soon to know more about your inconveniences. Thank you!

Why travelers love kimkim

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.