Kimkim Trip Reviews

4.8
Based on 18,578 ratings
Read 18,578 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I loved my trip around the country of Morocco...
Morocco | Nov 10 - Nov 24, 2022

Kent
Kent W.
Santa Clara, CA | Reviewed on Nov 29, 2022
I loved my trip around the country of Morocco. KimKim proved to be a wise choice when I was thinking of traveling independently, yet wanted backup coordination. Through them I connected with Original Travels based in Morocco. Mohamad was excellent and his choices of accommodations were perfect. The entire team there at Original Travels were always so helpful in answering any question I might have. Very responsive. While I enjoyed much of Morocco, my time in the desert at the Azalai... Read more

I loved my trip around the country of Morocco. KimKim proved to be a wise choice when I was thinking of traveling independently, yet wanted backup coordination. Through them I connected with Original Travels based in Morocco. Mohamad was excellent and his choices of accommodations were perfect. The entire team there at Original Travels were always so helpful in answering any question I might have. Very responsive.

While I enjoyed much of Morocco, my time in the desert at the Azalai Desert Camp was amazing! Just what I needed. Ayaub was so wonderful. He cooked and attended me as if I were family. A very thoughtful and kind man. All three guys overseeing the camp were great, but a special thanks to Ayaub!

Azalai Desert camp is something very special, very cool. Loved it.

My absolute favorite of all things about my trip was my most amazing, kind and capable driver Soufian. It was such a joy to see him every day. He is a natural, capable driver and I could not have asked for a better match. He and I. I loved his company and he totally took care of whatever need I had. Soufian arrived each morning with a smile and always right on time. He is the best! A perfect driver and a special man. A special new friend for sure. He MADE my trip amazing. Thank you so so so much Soufian!

Thank you all.

Kent Wood. Santa Rosa, California.

Hotel Review
Hotel Dar Mounir
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Agdz to Erg Chegaga via Zagora & M'hamid El Ghizlane
Private Transfer from Agdz to Erg Chegaga via Zagora & M'hamid El Ghizlane
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
lol
Guides, Drivers and Staff
Transport
 Erg Chegaga Desert Adventure
Erg Chegaga Desert Adventure
Morocco

Very very cool. Beautiful. Sunrises, sunsets. The stars, bonfires after sundown. Wonderful meals. Peaceful. Comfortable. Magical. Perfectly attended by Ayoub.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Nov 30, 2022

Hi Kent,

Thank you so much for devoting some time to leave us such a great review.

It really means a lot to us that you had a great experience with our company, and we made you feel welcome in our beautiful country. It fills us with pride when we get such compliments from our guests and know that they are satisfied with the service we provide. All the members of our team will be happy to read your kind words :)

Looking forward to serving you again in our Moroccan Kingdom.

Best,
Mohamed

Our 10 day tour around Morocco was amazing! ...
Morocco | Nov 11 - Nov 20, 2022

Michael
Michael B.
Jollyville, TX | Reviewed on Nov 28, 2022
Our 10 day tour around Morocco was amazing! What a beautiful country with incredibly nice and gracious people! Our tour itinerary - in summary: Tangier-Chefchaouen-Fes-desert camp at Erg Chebbi-Ait Ben Haddou-Marrakech-Casablanca. I want to give a special shout-out to our guide and driver Ahmad - who was with us the whole time. Not only did he have lots of useful and interesting information about all our tour stops, he was with us the whole time and was forever flexible and available to... Read more

Our 10 day tour around Morocco was amazing! What a beautiful country with incredibly nice and gracious people! Our tour itinerary - in summary: Tangier-Chefchaouen-Fes-desert camp at Erg Chebbi-Ait Ben Haddou-Marrakech-Casablanca. I want to give a special shout-out to our guide and driver Ahmad - who was with us the whole time. Not only did he have lots of useful and interesting information about all our tour stops, he was with us the whole time and was forever flexible and available to our changing needs as we went. He worked incredibly hard to make our trip special and was always perfectly pleasant, prompt, and professional! I would say the desert experience at Erg Chebbi/Merzouga area was the most unique of the trip - but all of our stops were memorable and all of our tour guides deserve special mention as well. Thank you Morocco and Kimkim!!

Hotel Review
Orient Desert Camp
Merzouga

Great lodging dining experience for anywhere - but particularly since it is in the Sahara desert dunes!! Also, I particularly enjoyed the post-dinner musical entertainment - the musicians were really skilled and that made the experience very memorable for me. Room/tents were amazingly comfortable and well outfitted and the dining was first rate too - Thank you!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Nov 29, 2022

Hello Michael,

Thank you so much for a great your amazing feedback. I am glad to hear that you enjoyed your trip and that you had a great experience whether it was interacting with people, the visits as well as the services provided. I am also happy to hear that your driver had a great added value to your trip.
Finally, I am delighted to hear that your trip was completely worth it.
Best,
Hakim

GREECE was a DREAM COME TRUE
Greece | Oct 8 - Oct 15, 2022

Dalia
Dalia M.
Los Angeles, CA | Reviewed on Nov 28, 2022
GREECE was a DREAM COME TRUE Our experience in Greece was perfect, sure there were a couple hiccups here and there but for the most part we were very pleased. Athens
* Sweet Home Boutique hotel was very small. Didn't really feel like a honeymoon stay. It was a tad bit underwhelming. We did have a nice view of the parthenon from our room so this definitely made up for the space. Also, we ran out of hot water the first night so that was a bummer. Otherwise this hotel was super cute and...
Read more

GREECE was a DREAM COME TRUE

Our experience in Greece was perfect, sure there were a couple hiccups here and there but for the most part we were very pleased.

Athens
* Sweet Home Boutique hotel was very small. Didn't really feel like a honeymoon stay. It was a tad bit underwhelming. We did have a nice view of the parthenon from our room so this definitely made up for the space. Also, we ran out of hot water the first night so that was a bummer. Otherwise this hotel was super cute and Aphrodite was a great hostess. Breakfast in the morning was delicious.

* Anastacios our tour guide was very pleasent! He took us through the Acropolis and was very informative. He did go off on a couple tangents and he mentioned how influencers just want to come and take pics so we felt a bit weird asking for a photo. We didn't get a chance to go to the museum. He asked if we still wanted to go but we opted not to since the Acropolis tour took so long.

*Ivis 4 Boutique Hotel - was definitely very fancy and probably the honeymoon stay we were expecting. We didn't have a nice view of the parthenon but otherwise it was very nice. It would have been nice to stay here a couple more nights.

Santorini
* Blue Dolphin was AMAZING. This definitely felt like the honeymoon stay we were hoping for. Since the moment we arrived in Santorini we were welcomed with such hospitality.

* Trail Guide Artemius, was AMAZING. He took us to Oia and took us to the Blue Domes. He asked if we wanted photos and even went as far as to take videos. All along the trail he told us about Santorini and its history. He told us about him and his family. He was such a pleasure!

* The Cruise was so much FUN. George and George were very nice!!

* Luxury Travel - i think this was the name of the driver company who took care of picking us up and dropping us off throughout our stay . Again sooo very nice and very reliable.

Hotel Reviews
Ivis 4 Boutique Hotel
Athens

Definitely the fancy hotel we stayed at in Athens. Very nice!

Authenticity & Character
Location
near the Acropolis and The Placa
Staff
Cleanliness & Comfort
Blue Dolphins Hotels & Villas
Firostefani, Santorini

Blue Dolphin was AMAZING. This definitely felt like the honeymoon stay we were hoping for. Since the moment we arrived in Santorini we were welcomed with such hospitality. The view from our room was unreal!

Authenticity & Character
everything was soo sweet
Location
Perfect view every morning.
Staff
Very hospitable
Cleanliness & Comfort
Very clean!
Sweet Home Hotel
Athens

Sweet Home Boutique hotel was very small. Didn't really feel like a honeymoon stay. It was a tad bit underwhelming. We did have a nice view of the parthenon from our room so this definitely made up for the space. Also, we ran out of hot water the first night so that was a bummer. Otherwise this hotel was super cute and Aphrodite was a great hostess. Breakfast in the morning was delicious.

Authenticity & Character
Location
how close we were to the Acropolis and The Placa
Staff
Aphrodite and everyone else was super nice.
Cleanliness & Comfort
we ran out of hot water. Otherwise very clean and nice.
Activity Reviews
Reservation at Oia Gefsis (no meal included - only a reserved table)
Reservation at Oia Gefsis (no meal included - only a reserved table)
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Ancient Athens (Acropolis & National Archaeological Museum)
Ancient Athens (Acropolis & National Archaeological Museum)
Athens
Quality of Experience
Guides, Drivers and Staff
Didnt get to go to Archeological museum
Transport
LS Catamaran Cruise ECNM
LS Catamaran Cruise ECNM
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking at the Edge of Caldera 2025
Hiking at the Edge of Caldera 2025
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Nov 29, 2022
Geia sou Dalia! Thank you for the time to leave a review with your feedback on your experience here in Greece with us. I am actually shocked to read that you ran out of hot water in the Sweet Home Boutique hotel. This is the first time anyone ever had any complaints about staying in this hotel. I will definitely give them a call to find out what happened and thank you for pointing that out. I am very pleased that your overall experience was nice and that you enjoyed your tours.
I will...
Read more

Geia sou Dalia!

Thank you for the time to leave a review with your feedback on your experience here in Greece with us.

I am actually shocked to read that you ran out of hot water in the Sweet Home Boutique hotel. This is the first time anyone ever had any complaints about staying in this hotel. I will definitely give them a call to find out what happened and thank you for pointing that out.

I am very pleased that your overall experience was nice and that you enjoyed your tours.
I will talk with Anastasis to see what exactly happened and you did not manage to get to the Archaeological Museum. Maybe it was due to the National strike in Greece on that day?

Anyway, thanks again for trusting us with your trip planning. I would love to assist you with your next trip to Greece and show you some more great spots of my country - this time hopefully no strikes will take place! :D

Take care and always have fun!

My very best,
Angela

An Incredible Trip!
India | Nov 4 - Nov 14, 2022

Kristin
Kristin A.
Colorado Springs, CO | Reviewed on Nov 28, 2022
Pros: Our driver, Satish, was incredible and one of the best parts of the trip. He was always punctual, helpful, kind, and gave good advice. He was a careful and attentive driver, and I always felt safe though the driving conditions were very unusual for me. The guides who led the spice tour and the Munnar hike were our favorites from the trip. Both were very friendly and their knowledge level was impressive. Also the spice tour guide did recommend his brother's shop to us and the prices... Read more

Pros: Our driver, Satish, was incredible and one of the best parts of the trip. He was always punctual, helpful, kind, and gave good advice. He was a careful and attentive driver, and I always felt safe though the driving conditions were very unusual for me.

The guides who led the spice tour and the Munnar hike were our favorites from the trip. Both were very friendly and their knowledge level was impressive. Also the spice tour guide did recommend his brother's shop to us and the prices were very reasonable.

Favorite activities were the cooking demonstration, the martial arts demonstration, both the jungle and mountain hikes, and the house boat. The destinations were all beautiful and interesting, and the hotels in Periyar and Marari were both wonderful.

Cons:
Though our tours in Cochin were all very informative and interesting, it was clear that our guide had some arrangement with the shops and tuktuks that he recommended. The interactions were uncomfortable and the prices very high (70 USD/5700 INR for a simply made skirt). After the first store, I was put off from shopping during the rest of the trip.

I felt unprepared with regard to tipping, as it seems a very complicated issue in India. There was no information on what to bring/how to dress, and so we were also unprepared for leeches and the more rugged hikes.

The Thattekad Bird Sanctuary is not worth stopping unless you arrive in the early morning, and the hotel in Munnar was challenging with regard the smell/cleanliness and lack of AC.

Overall it was a wonderful experience, and I plan to return to India in the future.

Hotel Reviews
Abad Turtle Beach Resort
Mararikulam, Alappuzha, Kerala

This resort was amazing. There was a beautiful, private beach and many amenities. While we were there, almost everyone from our group tried the spa and it was fantastic as well. The food was also good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Deshadan Cliff & Beach Resort
Kerala

The hotel was nice and the restaurant had a large menu. The staff here was incredible.

Authenticity & Character
Location
Closer to the beach
Staff
The staff were all very accommodating and helpful. Any and all requests were fulfilled immediately.
Cleanliness & Comfort
Royal Riviera Hotel

The hotel was beautiful but amenities and cleanliness were not on a level with some of the other hotels we visited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clouds Valley
Munnar, Kerala

This hotel was the dirtiest that we experienced, with a strong sewage smell permeating the room. There was visible mold all over the bathroom ceiling and no AC.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Install AC in some rooms, improve ventilation in the bathrooms, remove the existing mold.
Abad Dutch Bungalow
Kochi, Kerala

This was a nice, clean hotel with a good restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel PepperVine
Thekkady, Kumily, Kerala

The hotel and grounds are gorgeous, and the restaurant was one of the best we experienced while in India. They also serve beer and wine, which was not usual according to our experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Marari to Cochin and Departure Tour Concludes (Departure at 7:55 PM)
Cochin

Again, the driver was one of the best parts of our trip. He was always very punctual and kind, and seemed a very careful and attentive driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Free Day at Marari Beach
Free Day at Marari Beach
Marari
Quality of Experience
Guides, Drivers and Staff
Transport
Free Day in Varkala
Free Day in Varkala
Varkala

Varkala was nice, but I felt like shopping was limited and would have preferred to have less time here overall.

Quality of Experience
Guides, Drivers and Staff
Transport
Drive to Varkala
Drive to Varkala
Varkala
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Kumarakom
Transfer to Kumarakom
Kumarakom
Quality of Experience
Guides, Drivers and Staff
Transport
Jungle Walk in Periyar National Park
Jungle Walk in Periyar National Park
India

We saw many interesting plant and animal species. The guide was knowledgeable and kind.

Quality of Experience
Guides, Drivers and Staff
Transport
Munnar to Periyar
Munnar to Periyar
Periyar

Scenery along the drive was nice and we were able to stop for some really nice photos.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Hike to Sevenmalai Hills - Tea Museum Tour
Half Day Hike to Sevenmalai Hills - Tea Museum Tour
Munnar

The hike was incredible, with some of the best views we saw throughout the trip. The tea museum was okay but not as interesting as other tours.

Quality of Experience
Guides, Drivers and Staff
The guide who did the hike brought along fruit for all of us to try and was very knowledgeable about the local plants and the life of the tea collectors.
Transport
Visit to Thattekad and Drive to Munnar
Visit to Thattekad and Drive to Munnar
Munnar

At the time we visited the bird sanctuary, not many birds or other animals were active. It was just a hot hike and we had to pick leeches off of our skin at the end. It didn't seem worth the time spent.

Quality of Experience
Guides, Drivers and Staff
Transport
Cochin Sightseeing
Cochin Sightseeing
Cochin

Cochin was amazing and our guide was clearly very knowledgeable about the city. All tours were very informative, and he even pointed out interesting plants, trees, and landmarks as we walked around the city.

Quality of Experience
The tours were very interesting and the guide was very well informed.
Guides, Drivers and Staff
It was clear that our guide had some arrangement with the shops and tuktuks that he recommended. The interactions were uncomfortable and the prices very high ($70 for a simple skirt). After the first store, I was put off from shopping during the rest of the trip.
Transport
Arrival Cochin (Arrival at 9:05 AM)
Arrival Cochin (Arrival at 9:05 AM)
Cochin

It was very easy to find our driver, and he waited patiently for our friends to arrive and for us to have a cup of coffee. There was no stress involved.

Quality of Experience
Guides, Drivers and Staff
Transport
Varkala - Marari
Varkala - Marari
Marari
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Dec 19, 2022
Dear Kristin,
We’re so happy to hear from you! Thank you for your valuable feedback. We truly value honest feedback of our customers as it always plays an important role in the improvement of services for future guests.
We have an incredible team of highly trained professionals and certified Guides and we strive for 100% satisfaction to every guest and we try our best to make sure that we don’t compromise on our services. We are glad to know that you enjoyed the food, activities and... Read more

Dear Kristin,
We’re so happy to hear from you! Thank you for your valuable feedback. We truly value honest feedback of our customers as it always plays an important role in the improvement of services for future guests.

We have an incredible team of highly trained professionals and certified Guides and we strive for 100% satisfaction to every guest and we try our best to make sure that we don’t compromise on our services. We are glad to know that you enjoyed the food, activities and hotels.

I’m sorry to hear about your experience with the Cochin guide. At the first place it should have not happened,however, I hope you will appreciate the fact that as soon as you mentioned during our on the tour feedback call we immediately took proactive action with guide and got it fixed.

Tipping is of course entirely at your discretion, but is customary in India. Tipping is an accepted and expected part of Indian culture.The local guides, hotel staff , drivers etc. will probably expect some gratuity at the end of the trip. Since you were traveling with some Indian friends on this tour , so we thought they may guide you on this matter. However, I do agree we should have still shared tipping guideline/ information with you.

I apologize for any inconvenience this may have caused . Thank you again for taking out time to share your feedback with us and for bringing this to our attention! –

Hope to welcome you again on next holiday in India with kimkim.

Best Regards,

Ravi

AMAZING EXPERIENCE PROVIDED BY THE STELLAR TEAM
Guatemala | Nov 19 - Nov 27, 2022

M
Mili s.
Santa Clara, CA | Reviewed on Nov 28, 2022
Hello...Let me start off by saying that we had the best time. I was very apprehensive about going to Guatemala and had a bad experience with the transfer I had booked. And so i decided to look for a service that will give me end to end experience and I found Catherina. She was amazing in understanding my requirements as we were a family with 2 young kids. she understood the requirements and also our dietary needs and planned an itinerary that will work perfectly. We went back n forth on the... Read more

Hello...Let me start off by saying that we had the best time. I was very apprehensive about going to Guatemala and had a bad experience with the transfer I had booked. And so i decided to look for a service that will give me end to end experience and I found Catherina. She was amazing in understanding my requirements as we were a family with 2 young kids. she understood the requirements and also our dietary needs and planned an itinerary that will work perfectly. We went back n forth on the requirements and once the itinerary was nailed down I booked it. When we landed in hotel, the next day our Guide JJ arrived and picked us at the hotel for the wonderful flower festival. I must say that our trip would not be half as successful if we didnt have JJ as our guide. He was very prompt, always on time, helped interact with kids, made sure we enjoyed the activity we were doing, always gave recommendations that were perfect. Also all our transport were private...be the chicken bus, the boat or the car...all to our ourself :) which made the whole expereince very private and personal. Thank you to Columbus Travel, Catherina and JJ for your awesome service ! Bravo !!!!!

Activity Reviews
Walk Antigua Like a Local
Walk Antigua Like a Local
Antigua

We had the lovely flower festival on this day and so it added to the whole experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Pacaya Volcano Hike & Picnic
Pacaya Volcano Hike & Picnic
Guatemala

The hike to Pacaya is a must. The hike is steep , but we all could do the hike. The lunch provided was so yum and added to the whole experience.

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Nov 30, 2022

My dear Mili, thank you so much for your kind words.
We all appreciate you so much, we wish you only the best and hope you can come back soon.
We trully believe in the power of traveling so please keep exploring, discovering, enjoying!
And always remember you will have a family in Guatemala that will always be for you.

Trip of a Lifetime
Argentina | Nov 19 - Nov 26, 2022

Suzanne
Suzanne M.
Herndon, VA | Reviewed on Nov 28, 2022
I have to give a tremendous thank you for Natalia. She made the planning process very easy for our trip from Buenos Aires to Bariloche, to Ushusaia the best. She was great at being flexible with changes that we made to our trip plan and she listened to what our interests were and planned
excursions that fit us to a tee. Everyone from the tour guides to the people that helped transfer us to the airports and hotels were absolutely delightful and made everything so easy. A special shout...
Read more

I have to give a tremendous thank you for Natalia. She made the planning process very easy for our trip from Buenos Aires to Bariloche, to Ushusaia the best. She was great at being flexible with changes that we made to our trip plan and she listened to what our interests were and planned
excursions that fit us to a tee. Everyone from the tour guides to the people that helped transfer us to the airports and hotels were absolutely delightful and made everything so easy. A special shout out to Juan Martin Lahore our tour guide in Bariloche. The best tour guide ever!!! We truly enjoyed out time with him. He was very knowledgeable about area and taught us so much about the history and took us on a hike with the most beautiful views. In Ushuaia the hike was beautiful as well and our guide Ezekiel was also very insightful on the history of the native people and we enjoyed learning of their history. I have to say everything about this trip was perfect!!! Thank you so much Natalia for everything. This was a trip of a lifetime and you made it absolutely AMAZING!!!!! I will definitely work with you again and will recommend your services to anyone I know planning a trip like this.

Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Dec 02, 2022

Hi Suzanne,
Thank you so much for taking the time to leave us this great review! 😊
Our team is always trying to give their best to provide an excellent service, so I'm very glad to read that everything went well.
I will forward your comments to our guides in Bariloche and Ushuaia.
It was a pleasure to me to work in this itinerary and I hope to welcome you once again in Argentina.
I am very grateful for your kind words!
All the best,
Natalia

Trip of a lifetime but I hope they’re spending more
Patagonia | Nov 19 - Nov 26, 2022

Michelle
Michelle J.
Manhattan, NY | Reviewed on Nov 28, 2022
I loved all the guides we had. Each one was so unique and different. Most of them went out of their way to give us a very special experience. And each of the places were so memorable and special. I especially liked seeing Torres del Paine, Camp Grey and Glacier Grey. Ditmar did a great job of coordinating all of the transportation and the excursions. Read more

I loved all the guides we had. Each one was so unique and different. Most of them went out of their way to give us a very special experience. And each of the places were so memorable and special. I especially liked seeing Torres del Paine, Camp Grey and Glacier Grey. Ditmar did a great job of coordinating all of the transportation and the excursions.

Hotel Reviews
Hotel Albatros
Punta Arenas

Roberto was extremely accommodating for us. Very nice guy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camping Grey

Much more than I expected. The tents were super comfortable and set up well. Bathrooms were pretty close. I love the friendly atmosphere in the lodge.

Authenticity & Character
It was a long way to hike to but we found out you could take a boat
Location
It was a long way to hike to but we found out you could take a boat
Cleanliness & Comfort
Local specialist: Erin Wiley

If I were to plan again, I would spend less t...
Chile | Nov 12 - Nov 26, 2022

J
Joyce B.
Canada | Reviewed on Nov 28, 2022
If I were to plan again, I would spend less time based in Santiago and I would try to increase my chances of not having activities canceled due to weather. Hotels were great, service was good and we found super wine and food. Seeing penguins outside of Punta Arenas and getting up close with glaciers were priorities for me and neither happened. More flexibility, more time, different time? Not sure what but would research it fully. Ana was good, Clementina was great. Service in Patagonia was... Read more

If I were to plan again, I would spend less time based in Santiago and I would try to increase my chances of not having activities canceled due to weather. Hotels were great, service was good and we found super wine and food. Seeing penguins outside of Punta Arenas and getting up close with glaciers were priorities for me and neither happened. More flexibility, more time, different time? Not sure what but would research it fully. Ana was good, Clementina was great. Service in Patagonia was mixed ie our schedule kept changing and only once of the three times were we notified. Drivers and guides were timely and good except for the one incident from San zpedro to Calamari, which we have already reported. Now we are waiting for refunds for our two canceled excursions. I love travel, I have travelled many places, rich and poor, alone and it groups. This was a good trip but there definitely still are challenges out there and some disappointments. Hope this is helpful. Please reach out to me if you have any questions

Hotel Review
Hotel Costaustralis
Puerto Natales
Authenticity & Character
Decor and rooms, food, all great!
Location
The view and proximity to restaurant
Staff
Cleanliness & Comfort
Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Nov 30, 2022

Hi Joyce,

Thank you for taking the time and write this review. This is very helpful to improve our services!
I'm sorry that the weather conditions were not ideal during your days touring Patagonia. I hope you and Gail had a great time traveling through Chile!

We will be happy to receive you again in South America at any time :)
Best wishes!
Ana

Emi was wonderful! We had the most incredible...
Argentina | Nov 21 - Nov 27, 2022

Danielle
Danielle N.
Los Angeles, CA | Reviewed on Nov 28, 2022
Emi was wonderful! We had the most incredible trip to Buenos Aires and Mendoza. She was patient and full of wonderful suggestions. Thank you! Read more

Emi was wonderful! We had the most incredible trip to Buenos Aires and Mendoza. She was patient and full of wonderful suggestions. Thank you!

Activity Reviews
Food walking tour -Palermo
Food walking tour -Palermo
Buenos Aires

Tons of food! Great way to eat your way through BA

Half day City Tour - Private service with English speaking guide
Half day City Tour - Private service with English speaking guide
Buenos Aires

Loved our time with Fernando

Guides, Drivers and Staff
Transport
Mendoza - Private wine tour
Mendoza - Private wine tour
Mendoza
Quality of Experience
Local specialist: Anahi Diaz
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Nov 28, 2022

Thank you so much Danielle for sharing your experience!!

I'm very pleased to know that you had a wonderful time in Buenos Aires and Mendoza during your Argentina Trip!
It was my pleasure to assist you in this adventure and we hope to have the opportunity to welcome you back any time 🥰

Many thanks,
Emi!

The extra mile made a big difference
Norway | Nov 17 - Nov 27, 2022

Maria Christina
Maria Christina S.
the Philippines | Reviewed on Nov 28, 2022
Christina was very accommodating from the start. Despite time constraints and limited period to prepare, she crafted an amazing itinerary for me and my husband. She replied to our queries, she was available when we needed help and offered alternatives when activities were cancelled due to lack of snow. We were blessed to see the Aurora Borealis twice in a row, and the fjords left me crying in awe. Christina went the extra mile to make our Norway experience an amazing one. We cannot thank her... Read more

Christina was very accommodating from the start. Despite time constraints and limited period to prepare, she crafted an amazing itinerary for me and my husband. She replied to our queries, she was available when we needed help and offered alternatives when activities were cancelled due to lack of snow. We were blessed to see the Aurora Borealis twice in a row, and the fjords left me crying in awe. Christina went the extra mile to make our Norway experience an amazing one. We cannot thank her enough. Thank you, Christina! Thank you, KimKim!

Hotel Reviews
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen

Classy hotel, good location for airport access. Good food, wish there could be more selection, though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Polar
Tromsø

Good food, central location. I just wish their pillows are not so soft, had a hard time sleeping.

Authenticity & Character
Location
Staff
Wish the staff could be more accomodating. When the taxi was not sending a message, staff said it was her first time to encounter that. Did not help
Cleanliness & Comfort
Wish the towels could have fresher odor.
Comfort Hotel Bergen Terminal
Bergen

A little hard to walk since it is outdoors and very cold. Good food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen

Good room, good breakfast selection. Classy hotel

Authenticity & Character
Location
Staff
Gave wrong directions to Torget
Cleanliness & Comfort
Flåmsbrygga Hotel
Flåm

Very quaint hotel with good breakfast spread.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A little more cleaning
Thon Hotel Terminus
Oslo

Good breakfast spread. First time was in a small room and they agreed to give us a bigger room when we returned. Thank you.

Authenticity & Character
Location
Staff
No leeway for late checkout
Cleanliness & Comfort
A little more cleaning and fresh odor for towels please
Activity Reviews
Oslo City Walk with a Local
Oslo City Walk with a Local
Oslo

He was late so we cancelled. We refused a resched. It's fine as long as we are refunded.

Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Feeding & Northern Lights Experience
Reindeer Feeding & Northern Lights Experience
Tromsø

Wish the guide was more interesting and also offered to take our pics when Aurora appeared. Sebastian was especially accommodating and helped us take pics and talked to us.

Quality of Experience
Food
Guides, Drivers and Staff
Sebastian was an exception
Transport
Husky Dog Sledding
Husky Dog Sledding
Tromsø

Was happy but pitied the dogs too. I will not do it again because I feel for the dogs. The staff were very kind, helped me get into the suit and understood me when I was slow in walking. The guy even offered a tissue paper because my nose got runny. Staff took pictures of us.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided walk in Tromsø
Guided walk in Tromsø
Tromsø

Guide was accomodating and fetched us when we got lost. She was very informative. She gave us wrong directions, though, as to where to alight going to the cable car.😀

Quality of Experience
Guides, Drivers and Staff
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

John had a good grasp of Bergen and was eager to show us more, but we got tired.

Quality of Experience
Guides, Drivers and Staff
Transport
Train from Oslo to Flam
Train from Oslo to Flam
Norway

I think it would have been better in spring or fall when the trees had brighter colors.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Feb 25, 2023
Hi Maria Christina. Thank you so much for the lovely feedback!
I am so happy you finally got to go on this trip and that you had a good time!
As you mention it was a last minute trip and therefor the availability for accommodation was a bit limited.
Luckily you did not come to stay in your room!:)
I am so happy that you got such a great light show on the sky! It was a pleasure planning with you and follow your journey. Thank you for updating me along the way and sharing amazing... Read more

Hi Maria Christina.

Thank you so much for the lovely feedback!
I am so happy you finally got to go on this trip and that you had a good time!

As you mention it was a last minute trip and therefor the availability for accommodation was a bit limited.
Luckily you did not come to stay in your room!:)

I am so happy that you got such a great light show on the sky!

It was a pleasure planning with you and follow your journey. Thank you for updating me along the way and sharing amazing pictures of your experiences.

You will of course be refunded for the guided trip you were supposed to go on. It should be in any day now.

Sending apologies from both us and the guide for this inconvenience.

We hope to get the pleasure of welcoming you again, should you decide to come for a second visit.

Warm regards,
Christina

Fantastic tour, could not dream of doing this...
Morocco | Nov 19 - Nov 24, 2022

M
Mari D.
Temecula, CA | Reviewed on Nov 28, 2022
Fantastic tour, could not dream of doing this tour without Wonderlust tours. Megan is fantastic , responds promptly & efficiently. Our driver, Aliza is the best! He was professional & caring. He & my husband bonded so great! Our guides, Ali, Kamael Abdo are knowledgeable, fun & very flexible. Special thanks to Zahedan, our Sahara desert camel guide & Paradis staff. They are indeed assets that made our tour truly memorable. Read more

Fantastic tour, could not dream of doing this tour without Wonderlust tours. Megan is fantastic , responds promptly & efficiently. Our driver, Aliza is the best! He was professional & caring. He & my husband bonded so great! Our guides, Ali, Kamael Abdo are knowledgeable, fun & very flexible. Special thanks to Zahedan, our Sahara desert camel guide & Paradis staff. They are indeed assets that made our tour truly memorable.

Hotel Review
Barcelo Tanger
Tangier

New hotel, with all the bells & whistles! Front desk manager, Jaraq was helpful & professional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean & well staff
Local specialist: Megan Lower

Lorena and all the trip coordinators were ama...
Chile | Nov 19 - Nov 23, 2022

Sam
Sam K.
Manhattan, NY | Reviewed on Nov 28, 2022
Lorena and all the trip coordinators were amazing. They helped me plan the most amazing trip and engagement!! Thank you so much Read more

Lorena and all the trip coordinators were amazing. They helped me plan the most amazing trip and engagement!! Thank you so much

Hotel Review
Hotel La Casa de Don Tomás
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Nov 28, 2022

Thanks, Sam!! It was so fun to plan the details of your incredibly romantic proposal and see some amazing pictures from such a special event. Wishing you and Julia a lifetime of love and travels!
Best always,
Lorena

My wife and I had the most amazing trip to Ic...
Iceland | Nov 22 - Nov 26, 2022

Scott
Scott D.
Washington, DC | Reviewed on Nov 28, 2022
My wife and I had the most amazing trip to Iceland, and that was because of KimKim and our specialist Terry. Having never travelled to Iceland, I contacted KimKim to help us with our travel. I could not have been more pleased. They assigned us our very own specialist (Terry) and she was communicative, eager to help, professional, and super, super nice. I gave Terry some broad-stroke ideas about the types of things we wanted to do as well as the parameters (like days there, activity levels,... Read more

My wife and I had the most amazing trip to Iceland, and that was because of KimKim and our specialist Terry.

Having never travelled to Iceland, I contacted KimKim to help us with our travel. I could not have been more pleased. They assigned us our very own specialist (Terry) and she was communicative, eager to help, professional, and super, super nice. I gave Terry some broad-stroke ideas about the types of things we wanted to do as well as the parameters (like days there, activity levels, and other logistical ideas), and Terry took those ideas and provided me with a fantastic draft plan.

Terry was very willing to work with me on refining the plan, and the end result was absolutely phenomenal.

We traveled for five days, four nights, staying two nights apiece at Hotel Ranga and Hotel Apotek. We saw a lava tunnel, stunning waterfalls, craters, geothermal areas, gorgeous landscapes, the city Reykjavik, and a couple spas. All of it was perfect. The two highlights were the ice cave near Vik and Sky Lagoon in Reykjavik.

More so, the planning done by Terry and KimKim was SO smart. The driving directions Terry provided us with ensured our travels were not only full of adventure but also smartly designed. This was actually the key to KimKim's success on our trip - they planned everything to my design and desire and set my wife and I up for success with a smartly designed plan.

I will admit was a little hesitant to do a self-guided tour (KimKim has other options too), but KimKim made it so easy and so wonderful that those fears and anxieties of being in a new country were immediately resolved.

Anytime I travel, I'm going to use KimKim. One of the top trips in my entire life. And, my wife was thrilled (:

Hotel Reviews
Hotel Rangá
Hella

PHENOMENAL hotel!! Super friendly, professional, and terrific facility. Restaurant was out of this world, but you do need a reservation (can be made early in day). My wife and I found out the hard way and there were no seats available until later in the evening, but the staff immediately rallied and served us dinner upstairs. I could not believe the service. Best hotel staff I've ever experienced. In addition to the staff, the hotel has a service where you can be alerted to Northern Lights when they appear, increasing your odds of seeing them! I would recommend Hotel Ranga to anyone. Phenomenal.

Authenticity & Character
Location
great opportunity to see northern lights
Staff
Phenomenal staff - best I've ever experienced.
Cleanliness & Comfort
Apótek Hótel by Keahotels
Reykjavík

Hotel Apotek has the perfect location in Reykjavik - right in the center of downtown, walking distance to everything. Very friendly staff and GREAT rooms. Be aware, because Hotel Apotek is downtown, the parking can be very tough (no parking garage or lot). That said, the staff was willing to help me with figuring out Iceland's parking app and even brought my bags up to my room while I searched for parking. Hotel Apotek has a restaurant, and the breakfast buffet is the best I've ever had. Great choices to fill us up before exploring the city. No uber in Iceland, but the staff of Hotel Apotek helped us whenever we needed a taxi.

Authenticity & Character
Location
Perfect location. Right in the middle of everything.
Staff
Super friendly and helpful staff
Cleanliness & Comfort
Cleaning crew for the hotel was outstanding.
Activity Reviews
Iceland Thermal Bath Experience
Iceland Thermal Bath Experience
Iceland

This was the best spa I've ever experienced in all my world travels (we've been to 15+ countries). The staff are super friendly and professional. Definitely recommend the Sky package. This is where we saw the Northern Lights. Perfect for us on our last night in Iceland. Because Sky Lagoon is on a peninsula outside Reykjavik, it's a great way to see the Northern Lights.

Quality of Experience
Unbelievable experience
Guides, Drivers and Staff
Very friendly staff
Transport
Secret Ice Cave
Secret Ice Cave
Iceland

This was the best tour we did in Iceland, and perhaps one of the best we've done in the world (rivals a nature tour we did in Costa Rica). The guides are PHENOMENAL. The views are unreal. It feels like it is totally different planet than Earth. Absolutely loved this tour.

Quality of Experience
Unbelievable tour. One of the two best activities I've done on holiday in the world.
Guides, Drivers and Staff
Best tour operators / guides of every activity we did in Iceland
Transport
Fun super jeep travel to get out to the glacier! My wife has motion sickness, and the ride was bumpy, but the team put her (and another tourist) in the front row and both were ok.
Lava Tunnel Tour
Lava Tunnel Tour
Iceland

Good stop! Very cool to see. Guide was phenomenal. Tour was very good.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Iceland

Was a great first stop in Iceland! Arrived in Iceland at 6a and headed straight there. Was super dark and cold and miserable outside, but the lagoon itself was warm. Staff not overly friendly, but the amentities were nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Nov 29, 2022

Thank you very much for the great review, Scott! It was so much fun putting this adventure together for the two of you and I'm glad that it surpassed your expectations.
Warmest regards,
Terry

Northern/ Southern Patagonia
Chile | Nov 8 - Nov 22, 2022

Barton
Barton T.
Canada | Reviewed on Nov 27, 2022
Amazing trip organized by Lorena. This was my fifth time down to Chile but first on an organized trip. First, we got up high in the Andes with knowledgeable and friendly guide Sebastien…and even snuck in a hot springs visit! Then down south to rio tranquilo. 4x4 truck was the perfect rental as some of the washboards/ potholes were pretty rough on route 7. Great stay and food at “el mirador de guadal” ( cabins are highly recommended) with the chance to get up on exploradores glacier with... Read more

Amazing trip organized by Lorena. This was my fifth time down to Chile but first on an organized trip.

First, we got up high in the Andes with knowledgeable and friendly guide Sebastien…and even snuck in a hot springs visit! Then down south to rio tranquilo. 4x4 truck was the perfect rental as some of the washboards/ potholes were pretty rough on route 7. Great stay and food at “el mirador de guadal” ( cabins are highly recommended) with the chance to get up on exploradores glacier with Felipe. Marble caves were underwhelming but it was good to be out in a kayak and guide Rodrigo was great and let us go exploring.

Then down to puerto natales and into Torres del Paine national park. Great trekking. Trails well marked and easy to navigate. ( Park rangers were on strike, but didn’t affect the trip) Modified W trek with a bit of reverse O. Got onto glaciers, lakes, snow at John Garner pass. A bit of wind and some showers but great hiking weather. All self guided. Stayed at the Refugios. Just bring some snack and clothes and you’re set!
A day of rock climbing on great conglomerate near lake Sofia with fantastic guide Chalo from Boulder Natales to finish it off.
Then a bus to punto arenas and a chance to see penguins before flying back.
All connections/ flights and transfers went very smoothly. The only hiccup was the park ranger strike but really didn’t affect us and Lorena was able to alter the trip when one excursion had to be canceled.
High recommendation for Lorena and her team in Santiago. Sure you pay a bit extra but all we really had to do was show up! Thanks again!

Hotel Reviews
Hotel Alma Sur
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Paine Grande
Puerto Natales, Chile
Refugio Grey
Torres del Paine National Park
Hotel Sir Francis Drake
Puerto Ayora

Hotel was clean. Nothing outstanding but good place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mirador del Guadal
Puerto Guadal

Amazing location and wonderful hosts. Cozy warm cabins. Great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ladera
Providencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Rock Climbing in Patagonia
Rock Climbing in Patagonia
Puerto Natales

Chalo was fantastic. Catered a wonderful day on the rock. Met some locals and worked up 5 or 6 routes. Highly recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
Base Torres Hike
Base Torres Hike
Chile

Self guided hikes. Fantastic park. Great scenery. Will be back.

Ice Hike to Glacier Grey
Ice Hike to Glacier Grey
Chile
Marble Caves Kayak Tour
Marble Caves Kayak Tour
Chile

Rodrigo was great as a guide but the marble caves were a bit blah. Neat area but more enjoyed the kayaking and exploring beyond the caves.

Quality of Experience
Guides, Drivers and Staff
Ice Trekking in Exploradores Glacier
Ice Trekking in Exploradores Glacier
Chile

Guide Felipe was knowledgeable and made the day fantastic. Good instruction. Funny.

Quality of Experience
Guides, Drivers and Staff
Transport
San José Volcano & Andes Mountains
San José Volcano & Andes Mountains
Santiago

Sebastien gave a great trip and accommodated special request. Moved at our pace and gave good background. Fantastic day that made me want to explore more! Found easy access to ski 6100m peaks!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santiago City Tour
Santiago City Tour
Santiago

Typical city tour. Worth learning a bit about Santiago. Guide friendly and well spoken but perspective somewhat jaded from his background. Enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Nov 28, 2022

Thanks, Barton. I am glad you enjoyed this new visit to Chile. Love your adventurous spirit, it was my pleasure to plan and coordinate all your activities in our country, and hope we'll see you again soon.
Take care and keep traveling!
Lorena

Yuri and Kimkim are perfect!
Spain | Nov 17 - Nov 25, 2022

Kim
Kim R.
Keller, TX | Reviewed on Nov 27, 2022
I was nervous to use kimkim and now we are complete sold. We traveled to Barcelona, Madrid, and Mallorca for 9 days. Yuri, our travel specialist, is absolutely wonderful. He was quick to correspond and when I was nervous he reassured me on the processes. My husband didn’t know what everything we were doing on the trip. After trains, plains, and shuttle services, he said it was one of the best experience he’s ever had and grateful for this vacation. Everything was taken into... Read more

I was nervous to use kimkim and now we are complete sold. We traveled to Barcelona, Madrid, and Mallorca for 9 days. Yuri, our travel specialist, is absolutely wonderful. He was quick to correspond and when I was nervous he reassured me on the processes. My husband didn’t know what everything we were doing on the trip. After trains, plains, and shuttle services, he said it was one of the best experience he’s ever had and grateful for this vacation. Everything was taken into consideration, and I was able to have meetings with Yuri when I had questions. He helped when we were lost on one excursion. It was our mistake, but he was able to connect us. We had shuttles, hotels, and excursions all set up for us and I was able to pick out the hotels around the areas we wanted to explore.

The hotels were in ideal locations and we walked everyplace to eat and explore. Everyone at the hotels were beyond accommodating to our needs. They made the guest experience unforgettable. We appreciate everyone's kindness to help make this trip a memorable one.

Excursions: Tapas tour (Mirko), Gothic Tour (Ann Marie), Iberico Ham class (Santi), Paella Cooking Class, and Wine Tasting. Beyond our expectations and sincerely delightful to learn from all these brilliant instructors.

Thank you again. We hope other people get to experience a wonderful vacation like this.

Hotel Reviews
H10 Madison Hotel
Barcelona

H10 was perfect for our first stop in Barcelona. We liked the location it was close to the Gothic Quarter. It was quiet but close to businesses if you wanted it. The morning breakfast was delicious and lots of choices. The wait staff always had a smile on their face and helped us through the menu. They entire team met us with such kindness, explained where to explore on the map, helped us with some laundry that needed to be done, and gave us recommendations on where to have some local wines. We couldn't have asked for a better place.

Authenticity & Character
Hotel was clean, bright, and so much character.
Location
We love that it was quiet but close to everything.
Staff
Everyone was wonderful! I wish I knew everyone's name. From the wait staff to the front desk (Alberto ?). No one made us feel less because we didn't speak english and they had a lot of patience.
Cleanliness & Comfort
Fresh and clean. I am very particular about this and they did a fantastic job.
Hotel Regina
Barcelona

This was towards the last part of our stay. It's a beautiful hotel in downtown Barcelona. It's a great hotel and is super busy. They have a great bar and room service and if you need anything such as groceries are right across the street. The room was a little hot so having the balcony door opened helped. What I learned is that when the AC is on in a hotel it's on for everyone. So when it's turned off and it's winter the heat is on. You can't regulate your own room. This is on all the hotels I stayed in. With that said, then you have a window open. If the noise of outside doesn't bother you then you are fine. I can sleep like that and most people can. This hotel had a great and friendly staff. You can go outside and get anything you need. Everyone is super friendly.

Authenticity & Character
Such a cool and historic hotel.
Location
Close to everything. Reminded us of New York.
Staff
They were super welcoming. Received a note and some fruit upon our arrival. The room service was delicious.
Cleanliness & Comfort
Clean and beds were comfy!
Boutique Hotel Posada Terra Santa
Palma de Mallorca

LOVE the hotel! This was towards the end of our Spain tour and what a surprise. The beautiful architecture of the hotel, the sauna, and the roof top terrace were just some of the perks in this hotel. Watching the sunset while having a glass of wine before heading to dinner was one of the most memorable times of our trip. The staff was absolutely kind and helpful. We loved talking to them and they helped us through every part of our stay. We only wish it would have been longer.

Authenticity & Character
The decor and architect with the court yard of the hotel is such a treat.
Location
Perfect for walking around the area but also quietness.
Staff
So accommodating and they make you feel heard and important.
Cleanliness & Comfort
Everything was so clean and spotless. It smelled clean and great beds.
7 Islas Hotel
Madrid

Loved 7 Islas Hotel. It's in a location that is easy to walk around and lots of fun tapas restaurants. They gave us great recommendations for places to eat and would call ahead for reservations for us. This place has little clutter and minimalist which was perfect for us. The downstairs bar had fantastic drink and our bartender who works all the time was so kind to us. If you have a chance, try the apple crumble dessert with a cappuccino (so yummy).

Authenticity & Character
Unique and different from the other hotels and I love that it wasn't a replica of other places.
Location
This was a little more busy than our other stay but the hotel was quiet when we came in so it was perfect. Close to shopping and dining.
Staff
Absolutely fantastic. There was one restaurant they recommended that had the best dinner (pork, mushrooms, and sweet potatoes dish) and wine out of our entire stay in Madrid.
Cleanliness & Comfort
Clean and comfortable.
Activity Reviews
Wine Tour of Mallorca's Famous Fincas
Wine Tour of Mallorca's Famous Fincas
Mallorca

Tucked away at a beautiful estate, is a little slice of heaven. We tried different wines, walked around a beautiful estate, and learned about their new wines and projects. This family has been making wines for decades but did it for trade. They made the wines to barter and trade on their island they live on. Now, this is newer and they are bottling their wines. It's just a serene time with yummy tapas and wine.

Quality of Experience
That it's family owned and they care about what happens to their wine and estate.
Guides, Drivers and Staff
Everyone was so kind and knowledgable about the history of Mallorca and wine.
Transport
They came and picked us up at our hotel.
Paella Cooking Class with Market Visit
Paella Cooking Class with Market Visit
Madrid

This was such a great class! We thought it was a private class and it ended up being a group class which ended up being a blast! Our instructor, Angel was so knowledgeable and an excellent teacher. We took a trip to the market and learned about what to buy for our paella, dessert, and also Sangria. We all worked together but also made some delicious food that we can try and recreate at home. Delicious food, conversation, and drinks! They also send you home with the recipes.

Quality of Experience
We had so much fun and learned so much! The food tasted so good we can't wait to try it again.
Guides, Drivers and Staff
Angel was fun, always keeping it interesting and he was prepared for us too!
Transport
We walked. It was about a 20 min. walk from our home.
Jamón Ibérico Workshop
Jamón Ibérico Workshop
Madrid

Santiago (Santi) was such a great instructor! We learned so much and had the best Iberico ham tasting. The quality of pigs, how they are raised and how you will have different taste from the same pig. We learned that this is an art and it takes years of experience to understand. We learned that this is only from Spain and which one to choose next time we are out dinning. Such a great experience.

Quality of Experience
Lots of fun. Loved that it was a private class so we could ask questions and interact more. Great wine and ham.
Food
Absolutely the best ham.
Guides, Drivers and Staff
The staff was kind and let us have our class while others had lunch.
Transport
We walked to restaurant. 15 min. walk from hotel.
Private Gothic Quarter Walk
Private Gothic Quarter Walk
Barcelona

Ann Marie was a perfect guide! She showed us all around The Gothic Center and much more. We were able to go into stores, museum, and the chapel. She accommodated our request for tour and adjusted as needed. She is a wealth of knowledge and we didn't know how much history was surrounding us until we were done. What's cool is we weren't expecting to get what we received and it was a lot of unexpected history and information that we are grateful to learn and appreciate the culture a lot more. We had so much fun and learned so much.

Quality of Experience
Everything. Ann Marie was such a pleasure to learn from.
Guides, Drivers and Staff
Transport
We walked from our hotel. 5 min. walk.
Evening Tapas Walk in Barcelona
Evening Tapas Walk in Barcelona
Barcelona

Loved our tapas event. Mirko was a great tour guide. Our first thought was to go out eat, drink, and watch flamenco dancing. We were so tired from our trip and he adjusted to our energy. We saw places we would have never visited and wen't back another time too because we loved it so much. We went to three different restaurants and learned about the different types of food, culture, and how the area is divided up. We were so glad to meet him and he was the start of our 9 day trip.

Quality of Experience
Everything was set up ahead of time. They had a table when we arrived. If we needed anything, Mirko helped us or got it for us. He would call ahead before the next restaurant so they would be ready for us. We learned about what we were eating and what was a common dish in the area. Such a great treat!
Food
The food was delicious. We went from authentic dishes to the new.
Guides, Drivers and Staff
Mirko was absolutely wonderful.
Transport
We walked everywhere.
Local specialist:
Yuri
Yuri I.
the Netherlands | Replied on Dec 05, 2022

Hi, Kimberly!
What a wonderful review! Thank you so much!
It's very helpful for me to help others choose the proper guides and experiences.
It was a pleasure to help you plan your trip!
See you soon on kimkim! :)

A trip to Morocco
Morocco | Nov 11 - Nov 18, 2022

D
Deniz A.
Turkey | Reviewed on Nov 27, 2022
It was a wonderful trip organised by Mrs. Megan Lower. We really had a memorable experience and would arrange another holiday back in Morocco with Megan as well as the excellent driver Mr. Mohammed. From picking us up from the airport till he dropped us off from the airport, Mr. Mohammed was always curtious and on time; gave us lots of guidance on how, where, when, who questions we had as well as having great knowledge about the geology of the routes we encountered which I was particularly... Read more

It was a wonderful trip organised by Mrs. Megan Lower. We really had a memorable experience and would arrange another holiday back in Morocco with Megan as well as the excellent driver Mr. Mohammed. From picking us up from the airport till he dropped us off from the airport, Mr. Mohammed was always curtious and on time; gave us lots of guidance on how, where, when, who questions we had as well as having great knowledge about the geology of the routes we encountered which I was particularly interested in. His english and french were of fluent level which was also important. Because it is a trip that includes lots of road time, I would think of the option of having Land-Rover (ours was a Toyota) to be driven in for some parts of the trip that includes the hills and off road for the next time. Thank you again for creating this holiday for us. Kind regards,
H. Deniz Durukan

Hotel Reviews
Hotel Almas
Marrakech

OK for one night to sleep and go off to the airport the next day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The White Camel Lodge
Agafay, Marrakech

Loved the rooms and the location and the views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Angour
Aghouatim

Excellent location. Wonderful grand rooms. Nice pool. Relaxing atmosphere. Could stay a few days more. Wonderful management.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Perle D'Eau
Essaouira

The rooms with a view are preferred

Authenticity & Character
Location
Cleanliness & Comfort
Demeures d'Orient
Marrakech

excellent location. lovely grand rooms. good sized hotel. breakfast could have more cheese. excellent manager.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour of Essaouira
Guided tour of Essaouira
Essaouira

Great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Marrakech with a private guide
Tour Marrakech with a private guide
Marrakesh

Very good guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Agafay Camp and Camel Trek
Agafay Camp and Camel Trek
Agafay

The experience was very good. They are used to people who have not had the camel experience and are calm and manage well the situations and the camels. They take great photos.

Quality of Experience
Food
tea
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

What a perfectly orchestrated trip.
Croatia | Sep 6 - Sep 17, 2022

Ron
Ron B.
Canada | Reviewed on Nov 27, 2022
What a perfectly orchestrated trip.
The hotels were great overall - comfortable, good locations, lovely hosts. The 16 Lakes guesthouse was neat with a delightful host. Valamar Resort was a treat, great island, food and surroundings. The Zicara apartment at the end was especially perfect in timing and location - we had a comfortable cozy stay and an opportunity to decompress from a busy whirlwind 10 days.
Highlights of our trip: oyster tasting, hikes in the national parks, interesting...
Read more

What a perfectly orchestrated trip.
The hotels were great overall - comfortable, good locations, lovely hosts. The 16 Lakes guesthouse was neat with a delightful host. Valamar Resort was a treat, great island, food and surroundings. The Zicara apartment at the end was especially perfect in timing and location - we had a comfortable cozy stay and an opportunity to decompress from a busy whirlwind 10 days.
Highlights of our trip: oyster tasting, hikes in the national parks, interesting castles, Mostar visit, Ston wine-tasting, Split harbour and Dubrovnik walls.
Bruno went above and beyond in every aspect of our stay. As a dedicated guide, he made our trip personal, informative, and varied. Bruno passed along his love for and excitement about the country of Croatia. Goran with the boat trip to the Elaphiti Islands was also perfect as a guide, historian and conversationist. Our thanks to Robbie and both of these guides who managed our Croatian itinerary and visit so enjoyably.

Hotel Reviews
Valamar Riviera Hotel & Residence
Poreč

Wonderful location and experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gorgeous beach, unique surroundings, ferry to island, relaxing, exciting walkable restaurants and stores.
16 Lakes Hotel
Rakovica

The host here was personable, friendly, helpful and easy to connect to.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Plitvice Lakes National Park
Explore Plitvice Lakes National Park
Croatia

Gorgeous unspoiled falls and hike

Quality of Experience
Guides, Drivers and Staff
Transport
 Visit Mostar
Visit Mostar
Split

Amazing bridge and historical spot. Bruno also found a traditional restaurant with special food and wine - delightful

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Split and Diocletians palace
Explore Split and Diocletians palace
Split

Varied, historical, lots to do.

Quality of Experience
Guides, Drivers and Staff
Transport
Walk up to viewpoint and old town, Hotel Marul staff were delightful.
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Nov 29, 2022

Hi Ron,

thank you very much for your nice words and review!
I appreciate it very much! It was a pleasure to host you and meet you finally with your team.
Glad to hear you had a nice time, and that we were able to contribute to your overall experience in Croatia!
Hope this trip will stay in good memory for a long time!
Thank you all once again, and sending many regards from Croatia!

Best

Robi

Spontaneous Iceland
Iceland | Nov 13 - Nov 20, 2022

Barbara
Barbara D.
Reno, NV | Reviewed on Nov 27, 2022
I wanted to go to Iceland and had no idea how to plan the trip. Janel did a great job of putting together a trip for my son and me that was just about perfect! Kimkim was so responsive, even helped us make changes once we wee in the country. We got to snorkel, ice caves were perfect and Blue Lagoon on the last day was the perfect end to a beautiful trip. Read more

I wanted to go to Iceland and had no idea how to plan the trip. Janel did a great job of putting together a trip for my son and me that was just about perfect! Kimkim was so responsive, even helped us make changes once we wee in the country. We got to snorkel, ice caves were perfect and Blue Lagoon on the last day was the perfect end to a beautiful trip.

Hotel Reviews
Hótel Klaustur
Kirkjubæjarklaustur
Authenticity & Character
Location
We were within walking distance of the public pool and were able to soak for about $10 US dollars.
Staff
Breakfast staff were very attentive and made sure food was replenished quickly. Front desk staff friendly and helpful.
Cleanliness & Comfort
Reykjavik Natura - Berjaya Hotel
Reykjavík

The hotel front desk staff were so welcoming. The time change for us was a bit much and they let us check in early and upgraded us to a suite! Coming back to spend our last night at the same hotel was perfect. We felt comfortable and the hotel had live music in the bar to open the Christmas season. I sat in the lobby by the fire with a glass of wine and enjoyed the people watching and the memories of the trip.

Authenticity & Character
Wooden people and sheep scattered
Location
close to downtown and easy to find.
Staff
Front desk and restaurant staff
Cleanliness & Comfort
The suite (of course) and the breakfast was the best we had on our trip.
Guesthouse Flúðir - Grund
Hrunamannahreppur

Comfortable room and great location. Right next to the liquor store and a small grocery for snacks! Also close to the oldest hot springs in Iceland so we got a lovely soak after a busy day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langaholt
Stadarstadur

Authentic little place. It felt as though we were in a Wes Anderson movie😂.

Authenticity & Character
Several little sitting rooms to explore
Location
It was quite a distance north and we enjoyed our visit to the region. Being the beginning of the winter it was pretty quiet.
Staff
Helpful. We were leaving before breakfast and they made us sandwiches on homemade bread, fruit and hard boiled eggs
Cleanliness & Comfort
Local specialist: Janel Doyle
Janel
Janel Doyle
Local specialist in Iceland | Replied on Dec 23, 2022

I really enjoyed working with you and your family and am so pleased that your trip was so magical. Please reach out if you have any friends who would like to visit Iceland, or if you would like to further explore the county.

Iceland is like a dream land
Iceland | Nov 22 - Nov 26, 2022

R
Rupali T.
Morrisville, NC | Reviewed on Nov 27, 2022
Iceland is like a dream land - it has a different beauty with glaciers, abundance of waterfalls and black sand beaches. Our trip was planned out by Lisbet with all the spots we wanted to visit in our short 5 days. Everything was very well lined up and Lisbet’s restaurant and cafe recommendations were spot on!
The overall experience was good but I would only recommend that Lisbet could have kept in touch with us while we were in Iceland. Iceland weather is very unpredictable and we were...
Read more

Iceland is like a dream land - it has a different beauty with glaciers, abundance of waterfalls and black sand beaches. Our trip was planned out by Lisbet with all the spots we wanted to visit in our short 5 days. Everything was very well lined up and Lisbet’s restaurant and cafe recommendations were spot on!
The overall experience was good but I would only recommend that Lisbet could have kept in touch with us while we were in Iceland. Iceland weather is very unpredictable and we were cautioned to not drive if there were high wind gusts - which was the case on our Day 2 and we were left a bit unsure of the trip. Another point we felt has scope of improvement - was the hotel at Hella. We were literally the only family in the whole hotel.

Hotel Reviews
Grand Hotel Reykjavik
Reykjavik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hella
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Glacier Lagoon
Hnappavellir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vík Apartments
Vik I Myrdal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Blue Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
The staff in women’s changing room was rude and not at all helpful.
ATV to the Black Beach and Plane Wreck
ATV to the Black Beach and Plane Wreck
Iceland

Best experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

The cave was beautiful and we got some very beautiful pictures. The hike was simple but it was pouring the whole time with wind gusts up to 17mps - although we did get wet completely, put outer layer kept us warm and did not freeze us.

Quality of Experience
Guides, Drivers and Staff
Transport
The Secret Lagoon
The Secret Lagoon
Iceland

We nice experience

Quality of Experience
Guides, Drivers and Staff
Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Dec 05, 2022

Thank you for your review, Rupali and Ashish. I am really happy you enjoyed my country even though the weather wasn't great. Also, I'm sorry you felt I didn't keep in touch enough during the weather crisis. But I'm glad the ATV tour was your best experience since it was a replacement for a canceled snowmobile tour!

An 8 day sojourn - Morocco
Morocco | Nov 17 - Nov 24, 2022

U
Ullattil M.
Allen, TX | Reviewed on Nov 27, 2022
Everything went as planned, from the airport pickup to the departure after 8 days. The Riads were quite good, the breakfast excellent and above all the assistance and coordination by our driver Mohammed, was awesome. We did have a little issue with the hotel at Casablanca, on the last night, with the aircon not cooling, but it was too late for us to involve Hakim to intervene. The guides were quite adequate and of course, the weather and roads cooperated! Great trip, something to remember. Read more

Everything went as planned, from the airport pickup to the departure after 8 days. The Riads were quite good, the breakfast excellent and above all the assistance and coordination by our driver Mohammed, was awesome. We did have a little issue with the hotel at Casablanca, on the last night, with the aircon not cooling, but it was too late for us to involve Hakim to intervene. The guides were quite adequate and of course, the weather and roads cooperated! Great trip, something to remember.

Hotel Reviews
Kenzi Sidi Maarouf Hotel
Casablanca

Good rooms, and a decent breakfast, was quite crowded due to some conference, and our room AC did not work. The customer service was not up to the mark, the counter person waved us off stating the problem was with all rooms and will be sorted out soon, this never happened. and the next day different counter staff said there was no problem whatsoever!!

Authenticity & Character
Well furnished and fitted.
Location
Off the city center, midway to the airport. good only for a transit stay
Staff
They should have moved us to a room with a working AC when we complained the first time
Cleanliness & Comfort
quite clean and nice
Riad Chergui
Marrakech

Nice and well-kept place, with good vibes. Decent breakfast

Authenticity & Character
Quite French in outlook, trees, and a pool downstairs - well spread out
Location
Quite close to the Medina and the central square
Staff
Very friendly guy who took care of the breakfast and our bags
Cleanliness & Comfort
Very nice accomodation.
Riad El Yacout
Fès

Massive Riad, we seemed to be the only people that day, so felt a bit odd

Authenticity & Character
opulent
Location
just next to the medina
Staff
friendly & accommodative
Cleanliness & Comfort
requires better upkeep
Lina Ryad & Spa
Chefchaouen

Good customer service, well located, good breakfast

Authenticity & Character
Blends in
Location
Central location, & good views
Staff
customer focused
Cleanliness & Comfort
a little old, especially the bathrooms etc need better upkeep
Riad Kalaa 2
Rabat

Very nice customer service, and breakfast, the room was excellent and decently located within the Medina.

Authenticity & Character
clean lines, well kept
Location
a Little tricky to find it after the first outing.
Staff
Very friendly and helpful
Cleanliness & Comfort
well kept, pretty new
Activity Reviews
Afternoon Guided Tour in Casablanca
Afternoon Guided Tour in Casablanca
Morocco

Wish we had some more time in Casablance, we missed some spots in the hurry through the afternoon after driving up from Marakkesh. Totally missed the phot-op at Ricks.

Quality of Experience
Seemed hurried.
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco

This is a complex Medina and the guide helped us through it with good commentary.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Fes
Guided Tour in Fes
Fes

The guide was pretty good and we learned a lot.

Quality of Experience
Guides, Drivers and Staff
The lunch place suggested by the guide within the Medina was awesome
Transport
Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco

Long long drive, with nothing much done at Meknes due to all the refurbishment going on. Volubilis was good though, and the drive was uneventful. Fes of course was excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour in Chefchaouen
Afternoon Guided Tour in Chefchaouen
Morocco

The guide was OK, needs to brush up on his knowledge a bit more.

Quality of Experience
Guides, Drivers and Staff
Transport
Mohammed, the driver of course
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Nov 29, 2022
Dear Ullattil, Thank you so much for your precious and valuable feedback! I'm so delighted to hear that your trip was completely worth it and that your time was full of great memories in Morocco. I want you to know that it has been a great pleasure working with you and assisting you in enjoying this lifetime experience. I wish you had a longer stay to discover more locations but I'm totally confident a future trip will be considered to my beautiful country. Regarding your driver, Mohamed... Read more

Dear Ullattil,

Thank you so much for your precious and valuable feedback!

I'm so delighted to hear that your trip was completely worth it and that your time was full of great memories in Morocco. I want you to know that it has been a great pleasure working with you and assisting you in enjoying this lifetime experience. I wish you had a longer stay to discover more locations but I'm totally confident a future trip will be considered to my beautiful country.

Regarding your driver, Mohamed is definitely one of a kind. A very professional and 1 of the best drivers we usually provide for our travelers' trips. For the A/C at your accommodation in Casablanca, we've already contacted the property and asked such an incident shouldn't repeat in the future. For the other hotels/Riads, I'm very happy that everything went as planned and that you had a great stay in each of the selected accommodations.

Again, thank you so much for your trust and for choosing us. Kimkim is now your home. We all hope to work again with you in the near future!

Best,
Hakim

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