Kimkim Trip Reviews

4.8
Based on 18,681 ratings
Read 18,681 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Chile top to bottom
Chile | Nov 20 - Nov 30, 2022

H
Heidi H.
Canada | Reviewed on Dec 10, 2022
Chile is not an easy country to navigate especially if you don't speak Spanish. It was wonderful to have Kimkim plan our adventures and take the stress of travel away. We were very impressed with the drivers and guides. We were able to see a lot of the country in 3 weeks. Next time I would plan longer in Patagonia as the wind caused our boat tours there to be cancelled. They were helpful in getting us refunds which would have been hard to deal with ourselves not knowing Spanish. I would... Read more

Chile is not an easy country to navigate especially if you don't speak Spanish. It was wonderful to have Kimkim plan our adventures and take the stress of travel away. We were very impressed with the drivers and guides. We were able to see a lot of the country in 3 weeks. Next time I would plan longer in Patagonia as the wind caused our boat tours there to be cancelled. They were helpful in getting us refunds which would have been hard to deal with ourselves not knowing Spanish. I would definitely recommend Kimkim.

Hotel Review
Natalino Hotel Patagonia
Puerto Natales

The front desk staff were super helpful with advice on things to do when our boat tours were cancelled due to wind.

Authenticity & Character
Location
Walking distance to lots of great restaurants
Staff
Cleanliness & Comfort
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Dec 22, 2022

Hi Heidi,

Thanks for taking the time and sharing your experience about your trip 😃
We're very happy to know that you had a great time and also with our team!

We look forward to welcoming you to Patagonia soon!
All the best!
Emi

Thanksgiving trip to Spain
Spain | Nov 20 - Nov 26, 2022

Tamara
Tamara I.
Pikesville, MD | Reviewed on Dec 10, 2022
We spent the week of Thanksgiving in Spain (family of four, including two teenage boys). James planned a very exciting and comprehensive trip for us, and Angela took care of any of our needs while we were there, including a last-minute switch I made to our itinerary which likely required some pretty impressive effort on her part to accomplish, but she did so quickly and graciously. We had extremely well informed guides to lead us through sites and cities, who shared with us a great deal of... Read more

We spent the week of Thanksgiving in Spain (family of four, including two teenage boys). James planned a very exciting and comprehensive trip for us, and Angela took care of any of our needs while we were there, including a last-minute switch I made to our itinerary which likely required some pretty impressive effort on her part to accomplish, but she did so quickly and graciously. We had extremely well informed guides to lead us through sites and cities, who shared with us a great deal of history and knowledge. We particularly loved Maribel in Barcelona and Teresa in Madrid. James offered a few means of seeing cities we hadn’t tried before, including a Segway and horse and carriage. I questioned both, but we ended up loving them. James booked our hotels, booked our trains, secured our drivers, and set up all of our guided tours, and everything went off without a hitch. Literally no planning on my part, and that was just wet we needed in deciding on this last-minute trip during a busy time. I would absolutely recommend this travel agency and can’t wait to use them again. Thank you!

Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Dec 13, 2022

Hi Tamara! Many thanks for your review, we're thrilled you had such a fantastic time. Lots of happy memories created, I'm sure! It was a pleasure to plan and arrange this 'go-go-go' trip for and with you, and I'm pleased it all worked out well. Thanks again and un abrazo! James

Our Amazonas guide, Claudio Gutierrez, was th...
Colombia | Nov 25 - Dec 8, 2022

A
Anna-Karin L.
Spring Valley, NV | Reviewed on Dec 10, 2022
Our Amazonas guide, Claudio Gutierrez, was the absolute best guide. He showed us amazing wildlife, introduced us to fascinating people and was funny, knowledgeable, and a true pleasure to hang out with. He totally understood our travel vibe and added extra walks and activities beyond the itinerary. His passion for the Amazonas was so infectious we simply wanted to stay and explore more with him. We would go back just to visit Claudio as we count him now as a friend. Read more

Our Amazonas guide, Claudio Gutierrez, was the absolute best guide. He showed us amazing wildlife, introduced us to fascinating people and was funny, knowledgeable, and a true pleasure to hang out with. He totally understood our travel vibe and added extra walks and activities beyond the itinerary. His passion for the Amazonas was so infectious we simply wanted to stay and explore more with him. We would go back just to visit Claudio as we count him now as a friend.

Hotel Review
El Dorado Nature Reserve
Minca

Absolutely stunning views from our glass-enclosed room at this extremely remote Bird Preserve. As a vegetarian, the food was a bit limited, lots of potatoes and fried plantains, but tasty nonetheless. Everyone was friendly and accommodating and focused on providing a great birding experience. Would definitely go back to stay here but maybe bring some snacks from Minca.

Authenticity & Character
Unique glass enclosed rooms.
Location
Very remote yet stunning views of Santa Marta and the Caribbean below.
Staff
Friendliness
Cleanliness & Comfort
Beds and room comfy, clean and private.
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Dec 11, 2022

Dear Anna-Karin,
I am so happy to hear that you had such a unique and great trip. It sounds like you were able to see the people and nature at its best and took something for your future life - a new friendship and great experiences. We will pass on your compliments and thank you for your nice comments! Thank you very much and
See you hopefully soon,
Michael

Solo Female Traveller - Birthday Trip in Guatemala
Guatemala | Nov 19 - Nov 25, 2022

Ja'Neisha
Ja'Neisha W.
Fayetteville, GA | Reviewed on Dec 10, 2022
I came to Guatemala for my birthday trip and couldn't believe how amazing the experience was. From the moment I arrived in Guatemala City, the entire staff made me feel so welcomed and taken care of. The drivers were top notch too - making every minute detail perfect. Pedro – my tour guide – made sure I had time to explore everything there was to see - even going out of his way to take outstanding photos of me when I wanted some souvenirs. He excelled at every possible opportunity so I could... Read more

I came to Guatemala for my birthday trip and couldn't believe how amazing the experience was. From the moment I arrived in Guatemala City, the entire staff made me feel so welcomed and taken care of. The drivers were top notch too - making every minute detail perfect. Pedro – my tour guide – made sure I had time to explore everything there was to see - even going out of his way to take outstanding photos of me when I wanted some souvenirs. He excelled at every possible opportunity so I could have a fantastic birthday trip and deserves 5 stars without hesitation. From trekking up volcanoes, to sailing around Lake Atitlán, I explored everything from Antigua to Guatemala City - meeting so many amazing people along the way. I can't wait until I'm able to come back again soon.

Hotel Reviews
Casa del Mundo
Lake Atitlán

This place was magical!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Antigua
Antigua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Guatemalan Cooking Class
Traditional Guatemalan Cooking Class
Antigua
Quality of Experience
Food
Guides, Drivers and Staff
Transport
TucTuc tour experience around the  Lake
TucTuc tour experience around the Lake
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sip n' Cycle - Bike/Coffee Combo Tour
Sip n' Cycle - Bike/Coffee Combo Tour
Antigua
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Dec 23, 2022

We really appreciate your opinion on this program in Guatemala and we are sure we did our best to provide you with the experience of local activities that will remind your family!!

I will be sure to pass your cheers to Luis Pedro for his guidence on this adventure.

We highly recommend spreading the word about our Country!

Fabulous time in Peru with kids <3
Peru | Nov 27 - Dec 3, 2022

Anne
Anne D.
Austin, TX | Reviewed on Dec 10, 2022
We took a trip to Peru (primarily Sacred Valley) over Thanksgiving with our 3 kids and our friends with 2 kids and had an absolutely lovely time. Our guide, Justino, and the driver, Ruben, were A+. Knowledgeable, flexible, fun, kind--all of the things that help make a trip comfortable and safe and delightful, they provided us with. This is our second trip to have taken with a "kimkim" vetted team and we have had special, memorable experiences. Very grateful. Highly recommend. Read more

We took a trip to Peru (primarily Sacred Valley) over Thanksgiving with our 3 kids and our friends with 2 kids and had an absolutely lovely time. Our guide, Justino, and the driver, Ruben, were A+. Knowledgeable, flexible, fun, kind--all of the things that help make a trip comfortable and safe and delightful, they provided us with. This is our second trip to have taken with a "kimkim" vetted team and we have had special, memorable experiences. Very grateful. Highly recommend.

Hotel Reviews
Miraflores Park, A Belmond Hotel
Lima

This hotel was perfection. It is beautiful, service oriented and has a lovely location. We couldn't have been happier with our stay. We felt extremely well taken care of.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Machu Picchu Pueblo Hotel
Machu Picchu

A special retreat, well appointed, clean, beautiful, staffed with kind and hospitable people. The food is delicious, the grounds are stunning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

Well appointed and a stunningly beautiful property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Cusco Boutique Hotel
Cusco

Beautiful colonial style. Well appointed rooms and lovely breakfast and food amenities. Can't beat the location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experience Peruvian village life
Experience Peruvian village life
Peru

It was very special.hospitable and accommodating. We loved getting a glimpse into highlander life--the kids got to dress up in traditional clothes and get a sense of what life is like for people. Beautiful day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Paddle on Lake Piuray
Paddle on Lake Piuray
Peru

Very special and unique experience. We loved everything about it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Machu Picchu!
Machu Picchu!
Aguas Calientes/ Machu Picchu
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Moray and Salineras with optional ATVing
Moray and Salineras with optional ATVing
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Aspiring Adventures
Aspiring
Aspiring Adventures
Local specialist in Cusco, Peru | Replied on Dec 10, 2022

Thanks for your complete review Anne! Fantastic to hear your trip exceeded all expectations - We are glad to hear you enjoyed the restaurants on your trip and that you had a nice experience at the village. Thanks again and we hope to see you again sometime!
Kind regards,

Aspiring Adventures team.

The Guide Flor was very informative and very ...
Peru | Nov 30 - Dec 7, 2022

Susan
Susan J.
Pearland, TX | Reviewed on Dec 10, 2022
The Guide Flor was very informative and very helpful. So were the drivers, the hotel staff. Very memorable trip and for overall safety.
Thanks a lot
Read more

The Guide Flor was very informative and very helpful. So were the drivers, the hotel staff. Very memorable trip and for overall safety.
Thanks a lot

Hotel Reviews
El Albergue Ollantaytambo Boutique Hotel
Cusco

Safe and clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hostal Corihuasi
Cusco

Very comfortable and safe place, very courteous staff and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Safe and comfortable
Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Replied on Dec 10, 2022

So glad to hear you had a lovely time in Peru! Thanks again for choosing Miski Travels!

Loved Costa Rica !
Costa Rica | Nov 19 - Nov 25, 2022

S
Shantanu B.
De Pere, WI | Reviewed on Dec 09, 2022
Bryan and Charlotte were very helpful in providing the best combination of activities for our family. We liked all the hotel selections and tour operators were excellent. During our stay, our GPS took us down the wrong path one day and we were going to miss our planned boat cruise. They helped us adjust our tour timings on the same day notifying the tour company at short notice. Appreciated the local support when we needed it. We loved the curation of activities and places and it saved a... Read more

Bryan and Charlotte were very helpful in providing the best combination of activities for our family. We liked all the hotel selections and tour operators were excellent. During our stay, our GPS took us down the wrong path one day and we were going to miss our planned boat cruise. They helped us adjust our tour timings on the same day notifying the tour company at short notice. Appreciated the local support when we needed it. We loved the curation of activities and places and it saved a lot of time trying to figure out everything on our own. Having someone with local knowledge was great so we got the best hotels and reputable service providers - important when traveling internationally. We will definitely recommend KimKim and would like to use their services again and help customize our trip even more ! Great idea and service

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

Helpful staff, natural surrounding with beach access to Playa Hermosa. Not too crowded.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

Great hotel in the center of activities - nice access to all restaurants and beach

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hacienda Guachipelín
Liberia
Authenticity & Character
Location
Only an hour from the airport
Staff
Cleanliness & Comfort
Activity Reviews
Tube Down the Rio Negro
Tube Down the Rio Negro
Rincón de la Vieja

Great adventure and unique experience - very scenic down the river

Quality of Experience
Was a unique experience - bit rougher than expected with a bumpy ride although guides were excellent
Guides, Drivers and Staff
Excellent guides - very hard working team that takes you through the rapids
Transport
Hike to Las Pailas, Rincon de la Vieja National Park and La Oropendola Waterfall
Hike to Las Pailas, Rincon de la Vieja National Park and La Oropendola Waterfall
Costa Rica

Excellent experience seeing the volcano and rainforest

Quality of Experience
Guides, Drivers and Staff
Transport
Palo Verde National Park Boat Tour
Palo Verde National Park Boat Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Very helpful guides and staff. They helped us change a flat tire while on the boat cruise and helped us find our way back to the main road.
Transport
Access roads to this place are not good - this is in the middle of fields and wetlands. Need better directions and assistance getting there.
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Dec 10, 2022

Hola Shantanu,

Thank you for taking the time to leave us this amazing review. For all of us here at Serendipity Adventures it was a pleasure to work with you on planning, booking, and operating your vacation

Maybe you could visit Costa Rica in the future! :) Just let me know...

Pura Vida,
Bryan Leon

A great holiday!
Morocco | Nov 26 - Dec 3, 2022

C
Clark K.
| Reviewed on Dec 09, 2022
Our trip to Morocco was fantastic. Our guide and driver Yassine was engaging, fun and very reliable…we would definately recommend. Our Guide in Fes, Said, was absolutely first rate. Also, Bob in Dades valley was also totally great. His suggestion of a local hike in Boumalde Dades was far superior to the planned hike in Rose valley and should be offered to future travelers.. the hotels selected by Sharon had just the right balance of comfort and authenticity and the balance of free time was... Read more

Our trip to Morocco was fantastic. Our guide and driver Yassine was engaging, fun and very reliable…we would definately recommend. Our Guide in Fes, Said, was absolutely first rate. Also, Bob in Dades valley was also totally great. His suggestion of a local hike in Boumalde Dades was far superior to the planned hike in Rose valley and should be offered to future travelers.. the hotels selected by Sharon had just the right balance of comfort and authenticity and the balance of free time was perfect. Our time in Marrakesh was enjoyable but we would suggest three improvements: the guides choice of lunch locations ( which we passed on) was a clear tourist trap and should be avoided. We got very little advice on where to find finer shops vs more touristy locations and we decided on our own to visit Le Jardin Majorelle and surrounding area ( it should definately be suggested on the itinerary.

Our joys were many and our complaints few…thank you Sharon for setting up a great trip.

Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Marrakesh was fabulous. We would suggest a different guide who c

Quality of Experience
Guides, Drivers and Staff
Different guide
Transport
Hiking the Road of 1000 Kasbahs
Hiking the Road of 1000 Kasbahs
Morocco

Use bob: best guide in the region

Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco

Make sure you use bob as a local guide…his hike suggestion was phenomenal as was his welcoming us into his home( soon to be restaurant) for lunch with his family

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

Definately a must do…one night was the perfect stay in the desert

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes

Said was the perfect guide…super knowledgeable and open. He is a great ambassador for Morocco

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Dec 11, 2022
Thanks, Clark for taking the time to write such a great review. We agree that Bob is fantastic and that the hike that you did is awesome. We normally are flexible when our guests choose to hike and as there are no shortages of amazing hikes in the area, we often provide choices based on our guests' preferences and fitness levels and many do choose to do a similar hike to the one that you did. The Valley of Roses is actually the name given to two river valleys - one is Dades Valley (although... Read more

Thanks, Clark for taking the time to write such a great review. We agree that Bob is fantastic and that the hike that you did is awesome. We normally are flexible when our guests choose to hike and as there are no shortages of amazing hikes in the area, we often provide choices based on our guests' preferences and fitness levels and many do choose to do a similar hike to the one that you did. The Valley of Roses is actually the name given to two river valleys - one is Dades Valley (although not quite as deep in the gorge as where you were) and the other is M'Goun Valley. The hiking on that side is nothing short of spectacular, too, but it is harder to get to the start without a 4x4 (which is why we asked Bob to suggest the canyon hike for you). Maybe you can try the other one on your next visit!
Take care and keep in touch!
Sharon, Yassine, and the rest of the Morocco Immersion family

Take care and keep in

An amazing once in a lifetime trip!
Argentina | Aug 16 - Aug 27, 2022

J
Jesse R.
Iselin, NJ | Reviewed on Dec 09, 2022
This was my wife and I honeymoon. I have to say that Lucas, our kimkim planner , was absolutely fantastic! Lucas was always available for us and even when on the vacation we questions and Lucas was there to help. He worked with me on every detail of the trip and we really packed on a lot of stuff into our trip. The glaciers were our favorite part in calafate. So beautiful! What was great is that everything was taken care of. Flights, transportation, reservations, activities, tours everything... Read more

This was my wife and I honeymoon. I have to say that Lucas, our kimkim planner , was absolutely fantastic! Lucas was always available for us and even when on the vacation we questions and Lucas was there to help. He worked with me on every detail of the trip and we really packed on a lot of stuff into our trip. The glaciers were our favorite part in calafate. So beautiful! What was great is that everything was taken care of. Flights, transportation, reservations, activities, tours everything ran like clock work. We wanted to enjoy our honeymoon and not have to worry about details like how we would get from here to there: Lucas and KimKim provided that and we can thank you you guys enough. Thank you so much for the fantastic memories!

Hotel Reviews
Grace Cafayate
Cafayate

They had champagne for us when we arrived. They also upgraded us to a master suite for our honeymoon. So nice! Watched the sunrise on the back porch . Was so amazing and romantic. Resturant was great. Staff took care of us and this was my favorite hotel of the whole trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loi Suites Iguazú Hotel
Puerto Iguazú

Amazing hotel. So beautiful. Right in the jungle. Felt very authentic . Food was great. The suite we had was so cool. Spacious and fancy. They put the hot tub on for us . Loved everything about it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

Loved this hotel. Nice accommodations and really good food. Staff was awesome. Very helpful. Location was great and they provide a shuttle into town and back to hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CasaSur Recoleta
Buenos Aires

Very nice hotel. Staff was friendly and accommodating. Would highly recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Asado Dinner at El Fogón
Asado Dinner at El Fogón
Buenos Aires

The best meal we had all trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucas Kambic
Lucas
Lucas Kambic
Local specialist in Buenos Aires | Replied on Dec 12, 2022

Hello Jesse, I´m really happy that you had a great time on your honeymoon trip to Argentina, it´s been a pleasure to be part of a such special journey. Thank you for your nice words and I hope you return to South America soon =). All the best!!

Amazing Trip in El Nido!
Philippines | Dec 4 - Dec 8, 2022

D
Dorothy C.
Hopatcong Hills, NJ | Reviewed on Dec 09, 2022
My time in El Nido was amazing, and it was all thanks to Leo and the staff at Uncharted Earth! Leo took care of everything and answered all my questions and concerns in such a timely fashion and patient way. I was super anxious about traveling to the Philippines alone for the first time, and because Leo organized everything for me, I was able to enjoy my time there without having to worry about all the little details. El Bacuit Tours was also amazing, and the tour guides who work for the... Read more

My time in El Nido was amazing, and it was all thanks to Leo and the staff at Uncharted Earth! Leo took care of everything and answered all my questions and concerns in such a timely fashion and patient way. I was super anxious about traveling to the Philippines alone for the first time, and because Leo organized everything for me, I was able to enjoy my time there without having to worry about all the little details. El Bacuit Tours was also amazing, and the tour guides who work for the company are so friendly and welcoming. People like Jojo and Mike (and the others whose names escape me right now) were excellent, helpful, and just so nice! The islands and the beaches there were pristine, and the views were spectacular. Tour A and Tour C were definitely my favorites, and I had so much fun snorkeling and kayaking in beautiful clear waters! Also, the staff at the Sea Cocoon hotel was excellent. The hotel was clean, and they provide bottled water for every guest in the room. They went above and beyond to make the guests feel welcome. They even packed me a complimentary sandwich the day I left for the airport! All in all, I would highly recommend kimkim and Leo as the local specialist.

Activity Reviews
Island hopping in El Nido - Tour C - group tour
Island hopping in El Nido - Tour C - group tour
El Nido

As with Tour A, the sights were particularly spectacular. Great snorkeling locations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island hopping in El Nido - Tour A - group tour
Island hopping in El Nido - Tour A - group tour
El Nido

The sights were spectacular here!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Dec 09, 2022

Hi Dorothy,

Thank you for your wonderful review and I'm glad you had an amazing time in El Nido! It's great to hear that you were happy with all the guides and hotel staff and loved the islands!

Thank you choosing to do this trip with us. It was my pleasure to put it together for you and I look forward to organizing another great vacation for you in the future. My company also specializes in Colombia and the Western US --- please keep us in mind if you ever consider visiting those amazing places!

We had a wonderful trip to Peru. The booking ...
Peru | Nov 20 - Nov 27, 2022

R
Runita M.
Omaha, NE | Reviewed on Dec 08, 2022
We had a wonderful trip to Peru. The booking process and working with Johanna on the trip plan was enjoyable and she provided the best suggestions. We had some delays due to the airport incident and Johanna was even more amazing to work with during the rebooking/cancellation process. She was always available and willing to help. Our trip would not have been a success if it wasn't for her and Kristy who went out of their way to accommodate our changing plans. A big thanks to Johanna and... Read more

We had a wonderful trip to Peru. The booking process and working with Johanna on the trip plan was enjoyable and she provided the best suggestions. We had some delays due to the airport incident and Johanna was even more amazing to work with during the rebooking/cancellation process. She was always available and willing to help. Our trip would not have been a success if it wasn't for her and Kristy who went out of their way to accommodate our changing plans. A big thanks to Johanna and Kristy from all of us.

Hotel Review
Abittare Hotels
Cusco

Although the hotel's location was ideal the rooms itself were very small and the hotel was very blah. Unfortunately, we happened to stay here on the night of our 25th wedding anniversary and were very disappointed. The light in the bathroom was so dim that we could hardly see anything in there. The front desk staff was not helpful either. I would not recommend this hotel to anyone planning to stay in Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lima Food Tour
Lima Food Tour
Peru

We had a great time with Patricia!! Her knowledge of Peruvian history, culture and food is very impressive. We enjoyed all the restaurants she took us too. Especially the one where we learned to make coconut ceviche. Very well planned and fun for all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner Cooking Class
Dinner Cooking Class
Cusco

We enjoyed the cooking class the lot. Chef Jesus was very knowledgeable and fun to work with. The setting of the cooking class was very nice as well I would highly recommend to other travelers in the area.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Dec 08, 2022

Hi Runita,
Thank you so much for taking the time to leave us a review. I'm so happy to hear you had a wonderful time in Peru despite the airport closing and other hiccups along the way.

We hope to welcome you back in the future to check off some of the places you missed!

Best,
Johanna

Chile bottom to top November 2022.
Chile | Nov 3 - Nov 17, 2022

Cindy
Cindy R.
Willmar, MN | Reviewed on Dec 08, 2022
The onset of COVID forced us to postpone our planned 2 week itinerary to Chile in March of 2020 but KimKim faithfully stayed in contact with us, encouraging us to not cancel but only delay the trip. We were apprehensive and concerned we would lose our paid trip but were more than satisfied with the repeated contacts from the company over 2 years of delay. They were responsive and personal in our communication the entire time.
Our guides and drivers were excellent, giving us Spanish lessons...
Read more

The onset of COVID forced us to postpone our planned 2 week itinerary to Chile in March of 2020 but KimKim faithfully stayed in contact with us, encouraging us to not cancel but only delay the trip. We were apprehensive and concerned we would lose our paid trip but were more than satisfied with the repeated contacts from the company over 2 years of delay. They were responsive and personal in our communication the entire time.
Our guides and drivers were excellent, giving us Spanish lessons as we drove. We learned South American politics, economics and family life from different points of view, depending on who we were with that day.
We were traveling as independent travelers but our tour had us joining other groups or independents on our excursions. We like that kind of plan and made so many friends from around the world.
Santiago-Punta Arenas-Puerto Natales-Santiago-Atacama high desert-Vina Del Mar and Valparaiso was our itinerary. Our favorite was Puerto Natales and the excursions into Torres del Paine, especially the glacier tour day. And at Atacama the excursion to the geysers before dawn was unreal.
Our other favorite wasn’t a planned excursion but a happy independent traveler adventure as a result of meeting a Chilean who lives in Salt Lake City on our flight from Atlanta. He was going home to his family for the summer and invited us to visit in Casablanca. On the last day of our trip we accepted his parents gracious invitation to lunch at their home. We now have a wonderful family connection in Chile and plan to see them in Minnesota. 😊

Hotel Reviews
Pullman San Martin
Viña del Mar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our Habitas Atacama
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique La Yegua Loca
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Dec 22, 2022

You finally did it, Cindy! After almost 3 years of struggling with the pandemic, I am very happy to know that you were able to get to know Chile and that you had a nice experience :D
It's beautiful to have made friends along the way and memories that will last forever.
It was a pleasure meeting you
my best wishes!
Emi

Great trip to discover Costa Rica
Costa Rica | Nov 28 - Dec 7, 2022

C
Clement R.
Flagami, FL | Reviewed on Dec 08, 2022
The trip designed by Sergio and his team was perfect.
A combination of active and relaxing areas, great hotel selection, and super high quality activities!
We couldn’t be happier with how our trip went.
We traveled to La Fortuna, Monterverde and Manuel Antonio, and got to discover a ton of wildlife and beautiful forests.
Read more

The trip designed by Sergio and his team was perfect.
A combination of active and relaxing areas, great hotel selection, and super high quality activities!
We couldn’t be happier with how our trip went.
We traveled to La Fortuna, Monterverde and Manuel Antonio, and got to discover a ton of wildlife and beautiful forests.

Hotel Reviews
Hotel Presidente
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Issimo Suites Boutique Hotel & Spa—Adults Only
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Eternal Rainforest Night Walk
Eternal Rainforest Night Walk
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines
Sky Adventures Zip Lines
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Arenal/La Fortuna

Our guide, Kenneth, was fantastic. We had him as our private guide for the days and he made our first contact with the rainforest and its wildlife fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Dec 11, 2022

Hi Clement!
I am so happy to hear that you had a great time. It was a pleasure for the entire Serendipity Adventures Team to be part of your trip.
Pura Vida!

Overall, great experience with a few hiccups
Costa Rica | Nov 26 - Dec 1, 2022

C
Caitlin M.
The Woodlands, TX | Reviewed on Dec 08, 2022
Overall, the tours we went on were absolutely amazing and we have a mostly positive experience. All the guides were great and very knowledgeable. Our guide for canyoning was hilarious and so fun. Our rafting guide did a great job with some inexperienced rafters. The hotel was also amazing - the service, the spa, the pool. I would recommend kimkim to other people overall, but we did have some issues that ended up being ok, but still caused some headache including:
- The emergency line...
Read more

Overall, the tours we went on were absolutely amazing and we have a mostly positive experience. All the guides were great and very knowledgeable. Our guide for canyoning was hilarious and so fun. Our rafting guide did a great job with some inexperienced rafters. The hotel was also amazing - the service, the spa, the pool. I would recommend kimkim to other people overall, but we did have some issues that ended up being ok, but still caused some headache including:
- The emergency line isn't really an emergency line. It took over an hour to get a hold of someone due to last minute travel issues
- One of our tours was expecting 12 people rather than 6. Still not sure if we paid for 12 or 6 people
- I specifically asked for 2 king rooms and 1 double queen room but got 3 king rooms and the hotel could not make any last minute changes due to availability
- We changed our transportation plans for the last day of our trip about a week in advance but something happened and the company still showed up at the original time and seemed to be unaware of the change

Overall we experienced some inconviences, but our tours were amazing and we will remember them for a long long time!

Hotel Review
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna

Stay here!! We loved the pool, the spa, and the service. Food was decent overall.

Authenticity & Character
Location
View of Arenal, close to La Fortuna but not busy
Staff
Cleanliness & Comfort
Activity Reviews
Sloth Discovery Walk
Sloth Discovery Walk
Arenal/La Fortuna

We got to see both types of sloths, which made walking in the rain for an hour absolutely worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

The coolest zip lines we have ever done and the guided hike was nice

Quality of Experience
Guides, Drivers and Staff
Transport
Proyecto Asis Wildlife Rehabilitation Center Volunteer Experience
Proyecto Asis Wildlife Rehabilitation Center Volunteer Experience
Arenal/La Fortuna

The tour itself was very nice but the volunteer experience was incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lost Canyon Waterfalls & Rappelling Adventure
Lost Canyon Waterfalls & Rappelling Adventure
Arenal/La Fortuna

Absolutely incredible experience! Would do this over and over! The guides were so great and it was so fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Arenal Volcano & 1968 Reserve Hike
Private Arenal Volcano & 1968 Reserve Hike
Arenal/La Fortuna

This was a great intro to the area. You can do the hike alone but it was nice to learn more from the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Our trip was planned perfectly. Every detail ...
Brazil | Dec 2 - Dec 6, 2022

Allison
Allison A.
Canada | Reviewed on Dec 07, 2022
Our trip was planned perfectly. Every detail every driver was courteous and timely. Leandro was absolutely fantastic. He would ask is if we wanted more or less time at different stops and was incredibly knowledgeable.
This was our first experience with Kimkim and we will always use this service! Already recommending to friends
Read more

Our trip was planned perfectly. Every detail every driver was courteous and timely. Leandro was absolutely fantastic. He would ask is if we wanted more or less time at different stops and was incredibly knowledgeable.
This was our first experience with Kimkim and we will always use this service! Already recommending to friends

Hotel Review
Pousada do Principe
Paraty

Great location. The best staff, lots of history. We loved it there!

Authenticity & Character
Location
Central to all
Staff
The best hotel staff ever!
Cleanliness & Comfort
Local specialist: Daria Beretta
Daria
Daria Beretta
Local specialist in Rio de Janeiro | Replied on Dec 13, 2022

Dear Allison,
I'm very happy that your custom tour was so successful and that you enjoyed your time here in Brazil.
Thank you so much for your great feedback. It is the best motivation for me to continue doing my work with enthusiasm.

Kind regards,
Daria

Disappointing Experience
Egypt | Nov 25 - Nov 28, 2022

A
Anthony T.
New York, NY | Reviewed on Dec 07, 2022
Our time in Egypt was spectacular (because of the incredible sights) however we had a poor experience with our tour guide. There was a constant feeling of being asked for tips on every stop and we were scammed into paying more money for two add-ons to our trip. We raised this with our guide and then with the Egypt Promotion team and the reception was mediocre at best. We then spoke to Sabrina from KimKim, who helped provide a refund in the areas where we were taken advantage of and where... Read more

Our time in Egypt was spectacular (because of the incredible sights) however we had a poor experience with our tour guide. There was a constant feeling of being asked for tips on every stop and we were scammed into paying more money for two add-ons to our trip. We raised this with our guide and then with the Egypt Promotion team and the reception was mediocre at best. We then spoke to Sabrina from KimKim, who helped provide a refund in the areas where we were taken advantage of and where services were not provided. Overall, we left our time in Egypt with a poor taste for the tour company and wouldn't work with them again.

Local specialist: Ibrahim Elaref
Ibrahim
Ibrahim Elaref
Local specialist in Cairo | Replied on Dec 11, 2022
Thank you so much for making time to provide us with your feedback, It's really important as it helps us to enhance our clients experience.
Of course you got all what we agreed about in your itinerary but for sure any extra sightseeing will be with extra cost and not for free, specially the tombs you asked to add is very expensive and cannot compare with any other tomb in Egypt.
Your local guide in Luxor and Aswan is professional, have masters in the Egyptian Antiquities and has considerable...
Read more

Thank you so much for making time to provide us with your feedback, It's really important as it helps us to enhance our clients experience.
Of course you got all what we agreed about in your itinerary but for sure any extra sightseeing will be with extra cost and not for free, specially the tombs you asked to add is very expensive and cannot compare with any other tomb in Egypt.
Your local guide in Luxor and Aswan is professional, have masters in the Egyptian Antiquities and has considerable experience accompanying group tours in Egypt from many years.
We’re really sorry for the inconveniences you have experienced, We will investigate in that and will avoid any similar situations in the future.

Amazing Morocco
Morocco | Nov 23 - Dec 1, 2022

Elizabeth
Elizabeth L.
Australia | Reviewed on Dec 07, 2022
Touring Morocco is an amazing experience! Our English speaking guide, Karim, proudly showed us so many aspects of his country. Over 10 days we visited beautiful Chefchaouen, ( the blue city), the wonderful medina of Fez, drove through stunning mountains and gorges, shopped in the markets of Marrakech and highlight of all - rode camels into the sunset in the Sahara. The desert camp experience is not to be missed! Karim is very experienced, warm, friendly, professional and an expert... Read more

Touring Morocco is an amazing experience! Our English speaking guide, Karim, proudly showed us so many aspects of his country. Over 10 days we visited beautiful Chefchaouen, ( the blue city), the wonderful medina of Fez, drove through stunning mountains and gorges, shopped in the markets of Marrakech and highlight of all - rode camels into the sunset in the Sahara. The desert camp experience is not to be missed! Karim is very experienced, warm, friendly, professional and an expert driver. He was able to give us local knowledge and insight just not found in the guidebooks. Our local guides were also knowledgeable and professional, especially our Fez guide. We thoroughly recommend Kimkim Morocco.

Hotel Review
Tiziri Luxury Camp
Merzouga

Tiziri Luxury Camp was a wonderful experience. From the camel ride to the camp to the comfy tents, to the delicious meals, everything was perfect. The camp staff felt like friends. All this in the dunes of the Sahara, at night under the stunning star bright sky.

Authenticity & Character
Interactions with local Berbers
Location
In the middle of the dunes
Staff
Friendly and professional
Cleanliness & Comfort
Loved the big comfy bed ( and the hot water bottle!)
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Dec 08, 2022

Hi Elizabeth,

Thanks for leaving our business a 5-star rating, it’s truly appreciated!

We’re pleased that we were able to provide you with exceptional service and lived up to your expectations. We are always passionate about sharing great moments with our guests and immersing them in our inspirational culture. You have left a smile on the faces of our team with your kind words; it really means the world to us!!!

Looking forward to having you again in Morocco.

Best,
Abdellah

An unforgettable experience
Costa Rica | Nov 20 - Dec 4, 2022

N
Nathalie B.
the United Arab Emirates | Reviewed on Dec 06, 2022
Thanks to Olman, our visit to Costa Rica was truly exceptional. Everything was perfectly organized, the choice of hotels was spot on, the planning was smooth, and we got to experience all the wonders that this incredible country has to offer. We'll use Kimkim for other trips in the future for sure! Read more

Thanks to Olman, our visit to Costa Rica was truly exceptional. Everything was perfectly organized, the choice of hotels was spot on, the planning was smooth, and we got to experience all the wonders that this incredible country has to offer. We'll use Kimkim for other trips in the future for sure!

Hotel Reviews
Noah's Forest by Tifakara
La Fortuna

A new, trendy hotel that feels like a resort. A tad expensive.

Authenticity & Character
Very crips and shiny, super green, but a bit too shiny and slick. Doesn't feel very authentic, more like a luxury resort.
Location
Once you know how to get there, it's not too isolated but not crowded either.
Staff
Friendly, helpful, very professional.
Cleanliness & Comfort
Very comfortable and well maintained.
Hilton Garden Inn, La Sabana
San José

A typical chain hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Drake Bay Wilderness Resort
Drake

The perfect place to disconnect from the world but still feel very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Plaza Yara
Puntarenas

A unique small hotel with tons of character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Lapas Rainforest Eco-Resort
Tárcoles

A resort-like hotel that is not very welcoming.

Authenticity & Character
Felt like a series of rooms for summer camp.
Location
Staff
Overwhelmed by the number of guests, busy and not very helpful.
Cleanliness & Comfort
Monteverde Country Lodge
Monteverde

This hotel feels like a mountain cabin.

Authenticity & Character
Location
Not central but very accessible.
Staff
Cleanliness & Comfort
Auténtico Hotel
San José

An overall friendly, pleasant little hotel.

Authenticity & Character
Nice but not unique.
Location
The location is convenient but not spectacular.
Staff
Super friendly and helpful.
Cleanliness & Comfort
Perfect for a stopover.
Activity Reviews
Jungle Crocodile Safari
Jungle Crocodile Safari
Monteverde

Super thrilling experience with a great, knowledgeable guide.

Quality of Experience
Food
There was no information on site that lunch was supposed to be included.
Guides, Drivers and Staff
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

An experience that should be thrilling but with many people on site, there's a lot of queuing and every zip line is super fast-paced. No time to enjoy the scenery.

Quality of Experience
Zip lines are a fun adventure, but they shouldn't be done so quick that you don't even have time to enjoy them.
Guides, Drivers and Staff
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The hike in itself is amazing but the whole group moves fast and doesn't allow much time to enjoy all there's to see and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 07, 2022

Hello Nathalie,

Thanks for your review.
I am so happy to know you had a terrific time in Costa Rica.

It was my pleasure to plan a great itinerary for your family.
Let's hope this is not the last time you visit my country!

Pura Vida,
Olman

Our trip to Peru
Peru | Nov 20 - Dec 1, 2022

Zvonko
Zvonko D.
Slovenia | Reviewed on Dec 06, 2022
Liz prepared very nice initial plan and we were able to further tune traveling plan according to our wishes.
Liz and her team did a great job executing the plan without delays or mistakes. We appreciated that when we had some unexpected problems because of two days strike of transportation workers in Peru, Liz and her team successfully modified the plan to get the best possible outcome out of our trip.
We are quite experienced travellers, so we liked that plan was divided to organized...
Read more

Liz prepared very nice initial plan and we were able to further tune traveling plan according to our wishes.
Liz and her team did a great job executing the plan without delays or mistakes. We appreciated that when we had some unexpected problems because of two days strike of transportation workers in Peru, Liz and her team successfully modified the plan to get the best possible outcome out of our trip.
We are quite experienced travellers, so we liked that plan was divided to organized visits and also some free time, when we were able to explore around on our own.

Hotel Reviews
Hilton Garden Inn Lima Miraflores

Great location, very nice new hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno

High quality hotel. Beautiful location, but remote (out of town).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

Beautiful surroundings, nice room, good food. Very remote location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima

Walking distance from the airport. Quite noisy because of permanent traffic. Basic room. Nice bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

Perfectly located small hotel in the old part of Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Lima City Tour and Larco Museum
Private Lima City Tour and Larco Museum
Lima

Very good and knowledgable guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Shared Uros & Taquile Floating Islands tour
Shared Uros & Taquile Floating Islands tour
Puno

Very nice, we were lucky with weather.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Cusco

A new experience for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore  Machu Picchu (Private Guided tour in Machu Picchu)
Explore Machu Picchu (Private Guided tour in Machu Picchu)
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Sacred Valley
Quality of Experience
Guides, Drivers and Staff
Transport
NV Private tour to The Sacred Valley
NV Private tour to The Sacred Valley
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 07, 2022

Hi Zvonko,
Thanks for taking the time to leave such a great review!
It was a pleasure to be part of your experience in Peru. We are happy to know you had a great time here even during the strike. I'll share this with all our guides and team.
Please take care both of you and if somehow we can help in the future, just let me know. I will be always happy to help!
Kindly,
Liz.

The whole trip was amazing, well planned by E...
Albania | Nov 12 - Nov 19, 2022

R
Richard D.
United Kingdom | Reviewed on Dec 06, 2022

The whole trip was amazing, well planned by Ed. Our guide Nik was amazing, really friendly, accommodating, welcoming and really made the trip. Would recommend for sure.

Local specialist: Ed Reeves
Ed
Ed Reeves
Local specialist in Tirana, Albania | Replied on Dec 15, 2022

Thanks so much for the kind words - I know Nik had a great time showing you Albania! And if we'd known you were so dog-friendly we would have brought Bubi for the entire trip, not just the last day!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.