Kimkim Trip Reviews

4.8
Based on 22,423 ratings
Read 22,423 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great company!
Italy | Oct 17 - Oct 26, 2023

Tammy
Tammy N.
Canada | Reviewed on Oct 31, 2023
Can’t say enough good things about this company…they made our honeymoon vacation in Italy, seamless and stress free. Emi, our consultant from Rome, created a wonderful itinerary for us with great tours and accommodations, car service when needed and a timeline that kept us entertained but not overwhelmed. The couple of hiccups during the trip ( a train strike and mapping error) were handled quickly and easily. We will certainly be using this service again again and highly recommend it to... Read more

Can’t say enough good things about this company…they made our honeymoon vacation in Italy, seamless and stress free. Emi, our consultant from Rome, created a wonderful itinerary for us with great tours and accommodations, car service when needed and a timeline that kept us entertained but not overwhelmed. The couple of hiccups during the trip ( a train strike and mapping error) were handled quickly and easily. We will certainly be using this service again again and highly recommend it to others!

Hotel Reviews
Unconventional Hotel Sorrento 3* Sant'Agnello
Sant'Agnello

Wonderful little hotel tucked away from the main hustle and bustle. Clean, nice view from our balcony, wonderful breakfast and very helpful and friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cosimo de' Medici
Florence

Great little hidden away gem!

Authenticity & Character
Location
Super close to the train station and very convenient to many attractions
Staff
Cleanliness & Comfort
Pillows were very firm otherwise everything else was great
Hotel Ca' d'Oro
Venice

Great little hotel off the beaten path. Very clean and comfortable. Unfortunately we were only there for one night and had to leave early so didn’t get to take in the breakfast

Authenticity & Character
Location
Off the beaten path so was nice and quiet. Just over 20 minute walk to the train station
Staff
Very helpful
Cleanliness & Comfort
Nord nuova roma hotel Rome
Rome
Authenticity & Character
Location
Close enough to the train station to walk there. Also easy walking distance to many attractions.
Staff
Very helpful but not the most approachable
Cleanliness & Comfort
Clean, very comfortable and lots of little niceties thrown in
Activity Reviews
Amalfi Coast experience from Sorrento
Amalfi Coast experience from Sorrento
Sorrento

This area is a must see. Our guide was very informative. Wish we had more time in Amalfi

Quality of Experience
Guides, Drivers and Staff
Transport
Chianti colors and flavors: Tuscan countryside with wine tastings
Chianti colors and flavors: Tuscan countryside with wine tastings
Florence

Amazing!! This is a must do, even for a non wine drinker! Lol

Quality of Experience
Guides, Drivers and Staff
Our guide, Antonia ( I believe), was terrific! So informative, understandable and friendly
Transport
Day at leisure in Sorrento
Day at leisure in Sorrento
Sorrento

Wonderful to have a day to wander and explore the area

Quality of Experience
Accademia Gallery Tour
Accademia Gallery Tour
Florence

This was an interesting tour but sometimes difficult to hear or follow with all the information. Nice to see but not a must

Quality of Experience
Guides, Drivers and Staff
Tuscan Cooking class and S.Lorenzo Market
Tuscan Cooking class and S.Lorenzo Market
Florence

So much fun!! A must do!!

Quality of Experience
Food
Guides, Drivers and Staff
Stefano and Thomas were awesome. Wonderful teachers and made the whole experience so much fun!
Local specialist: Emi Carletti
Emi
Emi Carletti
Local specialist in Rome | Replied on Nov 16, 2023

Thank you for choosing to book your trip with us! Planning your journey has been an absolute pleasure, and ensuring everything went seamlessly has been our goal. We deeply appreciate your kind review – it means the world to us!
We take pride in curating hidden gems for our travelers, ensuring an authentically Italian experience. Our aim is to unveil the lesser-known treasures that capture the true essence of Italy, creating unforgettable memories for our explorers.
Looking foeward to plan a new trip for you!! :)
Emi

Wonderful trip to Ireland!
Ireland | Oct 15 - Oct 22, 2023

A
Alexis F.
Chicago, IL | Reviewed on Oct 31, 2023
Wonderful trip to Ireland! The local team was great with checking in once in country. The itinerary provided offered wonderful selections of things to do and places to visit to fill our time. All restaurants and stops suggested were wonderful. The hotels lacked in some areas, but overall nice stays. We loved driving through the south end of the island and visiting the beautiful naturescapes of Ireland. Would definitely use again for future trips! Read more

Wonderful trip to Ireland! The local team was great with checking in once in country. The itinerary provided offered wonderful selections of things to do and places to visit to fill our time. All restaurants and stops suggested were wonderful. The hotels lacked in some areas, but overall nice stays. We loved driving through the south end of the island and visiting the beautiful naturescapes of Ireland. Would definitely use again for future trips!

Hotel Reviews
The Alex Hotel
Dublin

Great service, wonderful rooms, excellent food and drink! Staff could not be more accommodating or friendly!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Montenotte Hotel
Cork

Gorgeous location and design; however, completely dysfunctional hotel with poor service, poor layout, and poor bathroom facilities. Great to stop at for panoramic view of city, but not worth checking in!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Brehon Hotel
Killarney

Grand hotel, though dated, with charm offering numerous amenities. Rooms were spacious and practical despite showing age. The restaurant facilities were nice; however, staff was not friendly at dinner and service was poor. Better to eat in town or elsewhere as dinner was like pulling teeth. Location wonderful as it provided easy access to so many wonderful spots in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dingle Skellig Hotel
Farran, Dingle

Beautiful area - hospitality lacking. Hotel was clean, room was spacious and practical; however, staff would not even make eye contact or answer questions upon check-in. Similar experience at check-out. Opted to spend time in town rather than use facilities of hotel.

Authenticity & Character
Location
Beautiful views from hotel room, but a walk to town.
Staff
Cleanliness & Comfort
Harbour Hotel
Galway

Great location - updated hotel with very nice and functional rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Nov 01, 2023
Hi Alexis Thank you for your kind words. We are glad you enjoyed the your trip with us around Ireland. Also we really appreciate the feedback about the hotels, I am very surprised about your experience regarding the The Montenotte Hotel, I stayed there myself over the summer for a long weekend and it sounds like totally different hotel you are describing. I will certainly pass this information on to the General Manager of the Hotel and I am sure he will message you personally to apologise... Read more

Hi Alexis

Thank you for your kind words. We are glad you enjoyed the your trip with us around Ireland. Also we really appreciate the feedback about the hotels, I am very surprised about your experience regarding the The Montenotte Hotel, I stayed there myself over the summer for a long weekend and it sounds like totally different hotel you are describing. I will certainly pass this information on to the General Manager of the Hotel and I am sure he will message you personally to apologise for your experience.

I am glad overall that your experience was an enjoyable one and hope to have the chance to welcome you back to Ireland in the future.

Kind Regards

Dean

Iceland, A Trip of a Lifetime with KIMKIM
Iceland | Oct 21 - Oct 29, 2023

S
Stuart S.
Visalia, CA | Reviewed on Oct 31, 2023
The Iceland Tour was an amazing trip, aided by the professional and competent KIM KIM team. A special recognition to Francesca, who has helped arrange this trip for over a year. The rental car, the itinerary, the accommodations were all taken care of. I highly recommend self driving as it gives one the freedom to set your own pace and to alter locations as desired. All of the excursions were worth the time and a special shout out to Arctic Adventures and their Super Jeep Aurora Tour. The... Read more

The Iceland Tour was an amazing trip, aided by the professional and competent KIM KIM team. A special recognition to Francesca, who has helped arrange this trip for over a year. The rental car, the itinerary, the accommodations were all taken care of. I highly recommend self driving as it gives one the freedom to set your own pace and to alter locations as desired. All of the excursions were worth the time and a special shout out to Arctic Adventures and their Super Jeep Aurora Tour. The accommodations were all good and were well located, usually a few miles toward the next day’s journey. A few minor issues during the course of the trip were quickly resolved by KIM KIM team member Preeti. Anyone considering a trip to Iceland should consider utilizing the services of KIM KIM. I feel that my nine day tour of the Golden Ring Road was just right. Every day was planned out with possible options. Excursions included many natural wonders, the animals, the Icelandic Horse, reindeer and whales. The hot spring spas, the ATV ride, the helicopter tour and of course, the Northern Lights.The following information is important to be aware of; food is expensive in Iceland, especially restaurant dinners. Our breakfasts were included with the hotels and for lunch, we saved money by buying sandwiches from the grocery store. Also, after you have arrived and are picking up the rental car, be sure to purchase the auto damage insurance. Windy days and close parking can result in expensive dings. Finally, if Iceland is on your Bucket List, go now! It’s a beautiful country with miles of empty roads and unbelievable wild scenery. But the pressure of uncontrolled tourism is bound to forever change the country and the quality of your adventure. Make reservations and go. Your memories of Iceland will remain long after the cost is forgotten.

Hotel Review
Hotel 1001 Nott
Egilsstadir

Beautiful location with a lakeside view and excellent dinner. Very welcoming hosts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Preeti Bhide

Hanoi
Vietnam | Oct 15 - Oct 23, 2023

I
ii suhandi T.
Singapore | Reviewed on Oct 31, 2023
Tommy n Jun are good guides. The drivers are all friendly, eventhough we could not communicate. We like Jun more, he is very kind n sincere. We didn't have a chance to see the museum in Hanoi since the museum is closed every Monday. Read more

Tommy n Jun are good guides. The drivers are all friendly, eventhough we could not communicate. We like Jun more, he is very kind n sincere. We didn't have a chance to see the museum in Hanoi since the museum is closed every Monday.

Activity Reviews
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Hanoi
Quality of Experience
Food
Bun Cha n nem
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa

Must go.

Quality of Experience
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa

We didn't like it, nothing to see.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam

Must go.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding Cruise To Lan Ha Bay (Orchid Cruise)- updated
Onboarding Cruise To Lan Ha Bay (Orchid Cruise)- updated
Ha Long Bay

Must go.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Nov 01, 2023

Dear Suhandi,
Thanks so much for your review! We’re really glad to know that you enjoyed your recent trip in general. Your feedback is highly appreciated, as it enables us to further develop our products and services!
Thank you again for trusting kimkim and our company. We hope to see you again!
Best,
Long

76 day trip to Australia and New Zealand
Australia | Aug 19 - Oct 29, 2023

L
Lynda D.
Canada | Reviewed on Oct 31, 2023
This trip was amazing. It was a 76 day trip to see both Australia and New Zealand. My Specialist Liz Neal was amazing and fantastic. She worked with me for almost a year to organize everywhere I was going to go and the day trips and I also wanted to make sure that I had drivers to pick me up from the Airport and for the daily outings and they were there. The booklets that she sent me with all the daily information of all the outings and plane information was a fantastic idea. I carried... Read more

This trip was amazing. It was a 76 day trip to see both Australia and New Zealand. My Specialist Liz Neal was amazing and fantastic. She worked with me for almost a year to organize everywhere I was going to go and the day trips and I also wanted to make sure that I had drivers to pick me up from the Airport and for the daily outings and they were there. The booklets that she sent me with all the daily information of all the outings and plane information was a fantastic idea. I carried it everywhere and will use it when I do my photo album.

The only thing is that I need to keep some days off for myself. I was so excited about this trip and I wanted to see everything that I booked something every day. Liz tried to get me some time off from visiting but I just wanted to experience everything. In hindsight, some time off would have been good to actually do things I wanted to do but had no time like either sleep, shop or just walk around. Something to keep in mind for my next trip.

It is too bad that Liz is an expert only on Australia and Zew Zealand. I would love to have her as my agent for all my next trips.

Thank you for this amazing experience.

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Oct 31, 2023

Dear Lynda,
What a thoughtful review. I really really appreciate your words. It was an ABSOLUTE pleasure to work with you and plan this very long trip. You had so much enthusiasm to explore everything !! All my suppliers had wonderful things to say about you and enjoy hosting you. And although I don't "specialize" in other destinations I travel a lot and I will always be happy to be a sounding board for you with any destinations. It really was a pleasure!

Liz

My recent trip to Greece with my friend, Richard
Greece | Oct 10 - Oct 24, 2023

H
Helen O.
New York, NY | Reviewed on Oct 31, 2023
My recent trip to Greece with my friend, Richard, was wonderful in all aspects. Mariliza devised an itinerary of really worthwhile tours, mythological & archaeological, also cultural, food & wine. The trip plan also allowed for free time so that we could further explore areas on our own. We had a fantastic guide, Magda, for our tour of the Acropolis. For Delos, we had Pantelias who was really passionate about history, mythology and culture. In Naxos, Yiota highlighted life in medieval times... Read more

My recent trip to Greece with my friend, Richard, was wonderful in all aspects. Mariliza devised an itinerary of really worthwhile tours, mythological & archaeological, also cultural, food & wine. The trip plan also allowed for free time so that we could further explore areas on our own. We had a fantastic guide, Magda, for our tour of the Acropolis. For Delos, we had Pantelias who was really passionate about history, mythology and culture. In Naxos, Yiota highlighted life in medieval times there. And on Santorini, we were fortunate to have Panos for 2 tours wherein we were able to discuss local foods and wines, and of course sample both!
All of the places (Athens, Mykonos, Delos, Naxos, Santorini, Crete) we visited had their own unique/different features and I loved them all equally.
I would like to give special mention to our driver in Athens (Pascal??) who ensured our safety and got us to our destinations stress-free. And thank you to all the other drivers who willingly shared local knowledge.
Thank you again Mariliza!

Hotel Reviews
Xenones Filotera
Imerovigli

The views from the hotel are spectacular!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SanSal Boutique Hotel
Chania

Great location, walking distance to Old Town.

Authenticity & Character
Location
Easy walking distance to attractions, restaurants.
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens

Our first room happened to be in a part of the hotel that is adjacent to a nightclub that was open until 0400. Needless to say we had a sleepless night. We were changed to another room for the following night.

Authenticity & Character
Location
Location is within walking distance of attractions, restaurants, eyc
Staff
Cleanliness & Comfort
Cyano Suites
Naxos

Located a short walking distance from town. Beautiful view from hotel.

Authenticity & Character
Location
Staff
Family run hotel with very nice ambience.
Cleanliness & Comfort
Myconian Kyma Design Hotel
Mykonos

Beautiful hotel with wonderful amenities.

Authenticity & Character
Location
Located a short walking distance from town
Staff
Cleanliness & Comfort
Activity Reviews
Discover Santorini, Semi-Private Tour
Discover Santorini, Semi-Private Tour
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the UNESCO's archaeological site of Delos, Guided Tour
Visit the UNESCO's archaeological site of Delos, Guided Tour
Mykonos
Quality of Experience
Guides, Drivers and Staff
Transport
The Medieval Citadel, Private walking tour
The Medieval Citadel, Private walking tour
Naxos
Quality of Experience
Guides, Drivers and Staff
Transport
Greek Food & Wine Tasting
Greek Food & Wine Tasting
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free afternoon in Athens
Free afternoon in Athens
Athens
Quality of Experience
Athens Highlights / Mythology Tour
Athens Highlights / Mythology Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mariliza Chatzelli
Mariliza
Mariliza Chatzelli
Local specialist in Athens | Replied on Oct 31, 2023

Dear Helen,
Hi! Thank you so much for this great review and your lovely comments! The AFEA team is delighted that you had a fantastic time in Greece, and we hope to see you again in the future!
Our Best regards to Richard too! :)
Take care and Safe travels!
Mariliza

Review: Marrakech, Desert Tour & Essaouira
Morocco | Oct 15 - Oct 23, 2023

M
Marina M.
Annandale, VA | Reviewed on Oct 30, 2023
Said was very helpful with organizing and coordinating the logistics of the trip. I was traveling with a friend for a birthday trip. There was a lot of flexibility with the tour and we were able to make it our own, however after going to the Sahara and Essaouira and speaking to some of the locals, I wished we had an extra day at each location. The locals had recommended we should have booked an extra day in the desert and an additional day in Essaouira. In hindsight, I would have... Read more

Said was very helpful with organizing and coordinating the logistics of the trip. I was traveling with a friend for a birthday trip. There was a lot of flexibility with the tour and we were able to make it our own, however after going to the Sahara and Essaouira and speaking to some of the locals, I wished we had an extra day at each location. The locals had recommended we should have booked an extra day in the desert and an additional day in Essaouira. In hindsight, I would have appreciated some recommendations from Kimkim since our dates were pretty flexible and also that we spent a lot of time driving to places from Marrakech. Either way, we made the most of it and enjoyed every minute of our trip and would book with Kimkim again.

Soufiane from Original Tours was our driver for the trip. He did a fantastic job driving us around for over a week and was very knowledgeable about the areas we visited. He was very helpful with informing us on what was/wasn't acceptable culturally. He also recommended things to try while different areas in Morocco. We felt safe and he stopped at all the viewpoints we wanted to see along the way. I would definitely recommend him as a driver.

Hotel Review
Tiziri Luxury Camp
Merzouga

This camp was absolutely amazing. Upon arrival, we were introduced to Yousef who drove us to the desert where we were greeted by our camels and guide. We rode into the desert and saw the sunset (not to mention Algeria which was only 50km away). Then we rode under the stars to our tents. The setting was like an oasis. All of the staff spoke English and were so nice and helpful. We received a tour the camp and our tent. We were amazed at our cozy our room was. Everything was clean and we had a regular shower and toilet. The hot water took some time to warm up, but it eventually got hot. After settling in, we had dinner in one of the larger tents - no complaints at all, all the food was delicious! Next, we were gathered outside around a fire and were entertained with music and dancing. We wish we had more time in the desert but enjoyed every minute that we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Nov 10, 2023
Hi Marina, Thank you for your outstanding feedback, and we're delighted that you chose to travel with us! Your feedback means a lot to us, and we're thrilled to hear that you had a fantastic trip in Morocco. We understand your wish for more time in the Sahara and Essaouira. However, we'd like to mention that our itineraries are thoughtfully crafted to encompass all the must-see destinations within the constraints of limited durations. This ensures that you don't miss out on any of the... Read more

Hi Marina,

Thank you for your outstanding feedback, and we're delighted that you chose to travel with us! Your feedback means a lot to us, and we're thrilled to hear that you had a fantastic trip in Morocco.

We understand your wish for more time in the Sahara and Essaouira. However, we'd like to mention that our itineraries are thoughtfully crafted to encompass all the must-see destinations within the constraints of limited durations. This ensures that you don't miss out on any of the incredible experiences that Morocco has to offer. Regrettably, this is why we couldn't include an extra day in the Desert, as we aimed to provide you with a well-rounded and comprehensive travel experience.

We're delighted that you enjoyed your journey with Soufiane, and we'll be sure to pass on your kind words to him. Your safety and satisfaction are of paramount importance to us, and we're committed to making your future travel experiences even more extraordinary.

Thank you once again for choosing Kimkim, and we can't wait to welcome you back for another incredible journey!

Said,
Original Travels!

Spanish speaking only tours
Argentina | Oct 9 - Oct 18, 2023

Bonnie
Bonnie S.
Canada | Reviewed on Oct 30, 2023
We spent a month in Argentina and 10 days we were on a kimkim tour. Our tour started in Salta. Our itinerary said that our tour operator was Signature Tours, but in fact it was Altiplano Travel. This was the start of the errors with our kimkim tour. We were picked up from our hotel for a tour to Salinas Grandes and Purmamarca. The tour leader only spoke Spanish and we triple checked that we were on the correct tour. We were assured that we were on his list. So, for about 2 hours we listened... Read more

We spent a month in Argentina and 10 days we were on a kimkim tour.

Our tour started in Salta. Our itinerary said that our tour operator was Signature Tours, but in fact it was Altiplano Travel. This was the start of the errors with our kimkim tour.

We were picked up from our hotel for a tour to Salinas Grandes and Purmamarca. The tour leader only spoke Spanish and we triple checked that we were on the correct tour. We were assured that we were on his list. So, for about 2 hours we listened to Spanish, which we didn’t understand and missed all of the information about the area.

We took a 4 hour Salta city tour one day that was also all in Spanish, so we didn’t learn anything. We had a young man accompany us as an “interpreter”. He was a nice kid who was still in high school and knew conversational English and was totally lost with translating. Our Spanish guide spoke and we got a 1-2 word translation. Again we had no information. I’m not sure why they even put us on the tour!

We then went on a 12 hour Spanish speaking tour to Cafayate with our “translator” who wasn’t able to translate. This section of road has been described as an “epic once in a lifetime road trip”, which we were not able to learn about! Super frustrating!! Kimkim did not deliver the English speaking guides that were promised and by this omission, left us unable to learn about the places we had flown so far to see!

Our tour Hornocal (14 Colors Mountain) was great when we were provided with and English speaking guide. We stopped at little villages along the way and the guide helped us order a delicious meal. The mountain was amazing!

We next went to Iguazu to stay at the Mercure Iguazu Hotel. When we arrived at the hotel we were told that our hotel had not been prepaid. The confirmation number we had from kimkim meant nothing and we had to pay again. Thank goodness we were set up to be able to do that! We received an apology from kimim for their error and eventually received a refund on our card.

The tour of Iguazu was great with a very good guide. We walked the upper and middle trails and then went on an exciting boat ride to the falls. The next day we visited the Brazilian side.

Argentina was our third kimkim tour. Myanmar and Colombia tours were 5 star excellent, but this one missed the mark by a long way!! I was very disappointed with this trip!

Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Nov 02, 2023
Dear Bonnie,
We are deeply saddened to hear about the challenges you faced during your recent trip to Argentina. We have thoroughly investigated the issues you encountered, and our local team has provided us with a detailed explanation of the circumstances that led to the unfortunate situations.
For the tours in Salta, according to our vendor, there was an unexpected health issue with the designated English guide for your regular excursions, which prompted the last-minute arrangement of an... Read more

Dear Bonnie,
We are deeply saddened to hear about the challenges you faced during your recent trip to Argentina. We have thoroughly investigated the issues you encountered, and our local team has provided us with a detailed explanation of the circumstances that led to the unfortunate situations.

For the tours in Salta, according to our vendor, there was an unexpected health issue with the designated English guide for your regular excursions, which prompted the last-minute arrangement of an additional translator. Regrettably, due to the busy season and prior commitments of the other English-speaking guides, the options were limited. We acknowledge that the translator did not meet your expectations, and we understand the frustration this must have caused. Our local team should have informed us of this change so that we could have checked in with you to make sure you were okay with it.

Since no concerns were expressed at that time, our local team assumed it was alright. We apologize for the inconvenience this caused, and we agree that had we been made aware of the issues earlier, we could have taken immediate action to rectify the situation and ensure a more fulfilling experience for you.

We greatly value your feedback and have taken your comments into serious consideration. Please accept our sincere apologies for any inconvenience caused during your trip.

Thank you for bringing this to our attention, and we hope to have the opportunity to make amends and provide you with a more seamless and enjoyable experience in the future.

Johanna

Columbia-travel made easy!
Colombia | Oct 18 - Oct 28, 2023

C
Chris M.
Chester, NJ | Reviewed on Oct 30, 2023
Felipe and team were very communicative and in touch the entire time. They picked great places for dinner and set up wonderful guides. David in Bogata was very knowledgeable and had a great background in history. Diego in Medellín was a lot of fun and shared very interesting context to the places we visited. Carolina in Cartegena had great energy and provided some additional local places to grab a beer and good eats. Felipe put together a trip that was exactly what we wanted with tours and... Read more

Felipe and team were very communicative and in touch the entire time. They picked great places for dinner and set up wonderful guides. David in Bogata was very knowledgeable and had a great background in history. Diego in Medellín was a lot of fun and shared very interesting context to the places we visited. Carolina in Cartegena had great energy and provided some additional local places to grab a beer and good eats. Felipe put together a trip that was exactly what we wanted with tours and all of our dinner reservations. We just showed up to enjoy!

Hotel Reviews
Patio del Mundo
Medellín

Beautiful location and small hotel. You feel like a guest in a wonderful home.

Authenticity & Character
Location
Walking distance to great restaurants
Staff
Cleanliness & Comfort
The Artisan D.C. Hotel, Autograph Collection
Bogotá

The Artisan D.C. Hotel was great with a fabulous location. The service was top-notch and we felt very taken care of.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Bogotá

Our Bogota guide, David, was super knowledgeable. His depth of knowledge was impressive.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Coffee Farm Tour
Half-Day Coffee Farm Tour
Medellín

The coffee tour was intriguing but I'm mixed about whether I would recommend it to someone else. It felt like it was something that could be skipped if you were pressed for time.

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Medellín City Tour Highlights (with Comuna 13)
The Best of Medellín City Tour Highlights (with Comuna 13)
Colombia

The walking tour is a must, the fruit tour was okay, but the rum tour is an absolute must-do. It was amazing! The one downside was the restaurant Marea, which was the worst meal we had in Colombia.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Colombia!
Welcome to Colombia!
Colombia

The welcome to Colombia was fabulous. Felipe and his team were absolutely amazing, setting up a WhatsApp and communicating with us all the time.

Quality of Experience
Guides, Drivers and Staff
Transport
 Guatavita Lake Tour and Usaquén
Guatavita Lake Tour and Usaquén
Bogotá

The Guatavita Lake Tour was interesting and the dinner at Artisanal Crepes & Waffles was great. The only issue was the altitude, which could be a problem for some people.

Quality of Experience
Guides, Drivers and Staff
Transport
Rum Tasting with Chocolate Pairing
Rum Tasting with Chocolate Pairing
Cartagena

Very educational and fun. Trying 8 rums with chocolate.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Felipe Rico
Felipe
Felipe Rico
Local specialist in Bogota | Replied on Oct 30, 2023

Dear Chris,

It has been a pleasure meeting you, and thank you and Ray for making us a part of your trip! Thank you as well for visiting Colombia and for trusting us.

I will shared your feedback with David, Diego and Carolina, and we really appreciate that you took the time to write a review and send us your feedback.

It is great to hear you had a great time and enjoyed your trip, and sending you my very Best Wishes!

Muchas Gracias,
Felipe

Our trip to Austin and New Zealand was absolutely amazing. The guides a...
Australia | Oct 3 - Oct 28, 2023

Ed
Ed S.
Scottsdale, AZ | Reviewed on Oct 30, 2023
Our trip was absolutely amazing. The guides and drivers that we were pair with were all top notch. Our Local Specialist Connie was amazing, we had some last minute changes that were need for some things and she was able to take care of everything for us flawlessly. Read more

Our trip was absolutely amazing. The guides and drivers that we were pair with were all top notch. Our Local Specialist Connie was amazing, we had some last minute changes that were need for some things and she was able to take care of everything for us flawlessly.

Hotel Reviews
Hotel St. Moritz
Queenstown

On a hill a a top the downtown area with unbeatable views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
QT
Sydney

Very nice upscale hotel in a great location. Walkable to everything in the city.

Authenticity & Character
Location
Walkable to everything
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

Short walk to the center of town as well as 4 mile beach. Great pool and service for a nice relaxing day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sails In The Desert
Yulara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hyatt Melbourne
East Melbourne
Authenticity & Character
Location
A bit of a walk from the center of the city but the free tram system makes moving around the city easy.
Staff
True 5 star service
Cleanliness & Comfort
Sofitel Auckland
Auckland

Very nice hotel on the Harbor with beautiful views of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Regent of Rotorua
Rotorua

Small boutique hotel located right in the heart of the town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in South Florida and New Zealand | Replied on Oct 30, 2023

Hi Ed,
Thank you for taking the time to write this wonderful review. It was a pleasure to put this trip plan together. I am very lucky to have sampled all the iconic places you visited and I loved to share those with you and your wife.
We would love to help you to put together another wonderful trip. We have an extensive number of destination we service and we will be delighted to assist you again.
Thank you again!
Connie

Best Trip Ever to Peru with the Best Planning by KimKim, Peruvian Soul and Anne!
Peru | Oct 10 - Oct 23, 2023

Rachita
Rachita A.
Harrisburg, PA | Reviewed on Oct 30, 2023
The entire trip was planned so well by Anne and the entire Peruvian Soul company. My tour guides Nancy and Daniel were super friendly and knowledgeable about the different parts of Lima, Ollyantaytambo, Machu Picchu and Cusco. It was so nice to have the trip planned out with different excursions and plans already made, including all the transfers in super comfortable shuttles with great drivers, tons of leg room and space to spread out. Anne even came to the airport pickup to help me... Read more

The entire trip was planned so well by Anne and the entire Peruvian Soul company. My tour guides Nancy and Daniel were super friendly and knowledgeable about the different parts of Lima, Ollyantaytambo, Machu Picchu and Cusco. It was so nice to have the trip planned out with different excursions and plans already made, including all the transfers in super comfortable shuttles with great drivers, tons of leg room and space to spread out. Anne even came to the airport pickup to help me acclimate and answer any questions along the way to the first hotel. The hotel's chosen by Peruvian Soul were the perfect hotels! From Luxury in Lima at Hotel B, to a convenient stay at Sumaq in Aguas Calientes and the centrally located Wnydham in Cusco, I enjoyed every stay.

Peruvian Soul was also very on top of the communication throughout the entire trip. I had multiple points of contact whom I could ask questions to or get any updates during my stay. The best part of working with Peruvian Soul, Anne and KimKim was the flexibility. I wanted to make a change to the itinerary during the trip and they were able to cancel a tour and get me into a different experience, literally overnight. So responsive and everything was run on time and super smoothly. I would highly recommend using KimKim and Peruvian Soul for anyone planning a trip to Peru.

Muchisimas gracias a todo los personas que me ayudan durante este viaje!

Hotel Reviews
Hotel B
Lima

Beautiful boutique hotel in the bohemiam Barranco neighborhood. Close to many restaurants, stores and art galleries. Great beds and water pressure in the bathrooms. Beautiful and delicious breakfasts included as well as afternoon tea and snacks every day. Great bartenders and food at the on-site restaurant. Very nice rooftop bar with a view to the Pacific Ocean as well. Definitely stay here for luxury, ambience, service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sumaq Machu Picchu Hotel
Machu Picchu

Great one night stay at this luxurious hotel. Recieved a welcome drink as I checked in and the bed was just so comfortable. Dinner at the restaurant was a gourmet three course experience and breakfast buffet the next day was also delicious. I loved the marble bathroom with the amazing rain shower and Locitaine products. Highly recommend staying here for a night or two during your Machu Picchu visit.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Cusco
Cusco

Very well located right near the main Plaza de Armas in Cusco city. Beautiful property with an inner courtyard to sit and enjoy the ambiance. Breakfast buffet was nice and full with an assortment of Peruvian and American specialities. While the room was a bit on the smaller side, it was well appointed and functional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Walking food tour at Barranco
Walking food tour at Barranco
Lima

This was much more than a food tour as we visited art galleries, historical sites and shops as well as eating different traditional Peruvian foods along the way. I enjoyed my day with Nancy learning about the history of Barranco and it's food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Must sees in Lima
Must sees in Lima
Peru

I had a great time on this tour with my guide, Nancy. We had plenty to talk about and see, and I felt like I really got to understand the city better. Nancy was personable and chatty, which made the day even more enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Peru

I enjoyed this whole day, even though the guide was a bit delayed due to traffic. The driver was accommodating and we met up with the guide shortly after. I loved the lunch in Ollantaytambo and the tour of the Inca ruins, although it was a bit of a hike. I felt a little underprepared for the physical exertion, but overall, the day was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at Chuncho Restaurant
Lunch at Chuncho Restaurant
Peru

I really enjoyed the lunch at Chuncho Restaurant. The food was delicious and the atmosphere was pleasant.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Visit to Machu Picchu
Morning Visit to Machu Picchu
Peru

Machu Picchu was a memorable experience, although I wished for a bit more history or explanation of the site from the guide. The one-on-one tour was great, but it felt a bit impersonal. It could have been improved with more engagement from the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Cusco Walking City Tour with San Francisco Church
Cusco Walking City Tour with San Francisco Church
Cusco

I really enjoyed the walking city tour of Cusco. Being a private tour, we were able to tailor the day to my interests which included visiting an additional cathedral and shopping for specific souvenirs. The flexibility and personalization of this tour were top-notch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Oct 30, 2023

Hello Rachita,
Thanks for taking the time to leave a review. It was lovely to meet you and help you plan this memorable trip to Peru and to know that you had a great time throughout all your stay it's priceless.
It's always good to know you had a great time with your guides, they are always happy to receive these comments. Regarding last-minute changes, we are always there and try to help as much as we can!

I wish you the best in your future trips, and hopefully, we meet again!

Bucket list hiking holiday in Patagonia
Patagonia | Oct 14 - Oct 28, 2023

Lindsay
Lindsay S.
Canada | Reviewed on Oct 30, 2023
We had a great trip, and couldn't have done it without the help of Kimkim. Read more

We had a great trip, and couldn't have done it without the help of Kimkim.

Hotel Reviews
Hosteria El Puma
El Chalten
Urban Suites Recoleta
Buenos Aires
Hotel Boutique La Yegua Loca
Punta Arenas
Hotel Boutique Le Reve
Santiago
Hotel Kosten Aike
El Calafate
Hotel Las Torres Patagonia
Torres del Paine
Refugio Frances
Refugio Paine Grande
Puerto Natales, Chile
Refugio Grey
Torres del Paine National Park
Hotel Lago Grey
Torres del Paine
Activity Reviews
Perito Moreno Glacier Mini-trekking
Perito Moreno Glacier Mini-trekking
El Calafate

A full day activity, but really fun!! Our guide for the actual walk was particularly great.

Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile
Santiago City Tour
Santiago City Tour
Santiago

Our guide was excellent -- extremely knowledgeable and enthusiastic. Unfortunately, I had my gold necklace grabbed from around my neck while walking!

Kayak to Grey Glacier
Kayak to Grey Glacier
Chile

Our experience was cut short because of the windy conditions which was disappointing. Our guides, however, were very capable.

Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Chile

The boat was full of boozed up tourists looking for the perfect selfie... But still fun! We didn't realize there would be quite a long windy walk from the boat to the hotel with our big packs on. Not a problem for us, but not sure how some of the other folks fared.

Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

Then dancing was glorious, but the whole event was clearly catering to tourists. Felt very rote, and although the elegance of the property has been preserved, some of the guests were wearing shorts and running shoes... Kind of sad, really.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 30, 2023

Thanks, Lindsay. We appreciate your kind words and we are so happy Patagonia was an enjoyable adventure for both of you. Here's to wishing you many more fun trips to come!!
All the best,
Lorena and the Kimkim team

Kimkim made a bucket list trip fantastic
Peru | Oct 18 - Oct 23, 2023

K
Keshigaa P.
Canada | Reviewed on Oct 30, 2023
I first heard about Kimkim from a friend who used them to book a trip to Peru. She spoke highly of both Kimkim (and Cusi travel who was the local agency Kimkim set both of us up with while in Peru). Take it from both of us who've gone through the experience, the extra cost is 100% worth the money to book a private tour via Kimkim. Kimkim and Jessica were fantastic in helping create a Peru trip on such as short time frame as we had about 2.5 months to plan the entire trip. Jessica was... Read more

I first heard about Kimkim from a friend who used them to book a trip to Peru. She spoke highly of both Kimkim (and Cusi travel who was the local agency Kimkim set both of us up with while in Peru). Take it from both of us who've gone through the experience, the extra cost is 100% worth the money to book a private tour via Kimkim.

Kimkim and Jessica were fantastic in helping create a Peru trip on such as short time frame as we had about 2.5 months to plan the entire trip. Jessica was always quick to respond back to our replies, make changes to our itinerary and provide suggestions that suited what we were looking for. We went through quite a few itinerary changes as our dates shifted slightly along with working with our flights and she she was always on top of it all. We left heading to Peru with a wonderful itinerary and no worries at all.

Our trip to Peru focused on Cusco and the Sacred Valley due to time constraints but the entire trip was wonderful. The entire group left feeling as if we had seen the key places and not once did we feel rushed by our tour guide or group (even when timing was getting tight and we started worrying, not once did our guide make us feel like we needed to rush and we were always on time). Our main tour guide was Valeriano from Cusi travels and he was fantastic. He was able to answer all our questions, always kept a pace with us when the altitude impacted our physical abilities and you could see his passion for the Incan civilization. He also never made us feel like we had to buy something if we stopped at a stall/store like other guides outside of Kimkim made us feel, he was always punctual and he always knew the next day's itinerary and was great about sharing it with us so we never were uncertain. He was super knowledgeable, with great English. Even our drivers were great, encouraging us and always jumping out to help us with bags or holding something so we could safely and easily get in/out of vehicles.

The hotels we stayed in were great, with helpful staff, clean rooms and free breakfasts. The Cusco hotel was better than the smaller towns which is to be expected but at no point did we feel unsafe, felt like the rooms could be cleaner or that we weren't getting our money's worth. They also all had safe to eat at restaurants built in or very close by so we never had to worry about not finding safe food in the area.

Overall for having such a short time span we loved our Peru experience and are super happy we went with Kimkim. There wasn't a single complain amongst the group except that we wished we were able to go longer. I highly recommend Kimkim and Cusi travel for any Peru trips.

Hotel Reviews
Casa Andina Standard Cusco Plaza
Cusco

We booked a 3 person room for both stays (starting and ending our trip). The staff were always welcoming, and happy to answer our endless questions for help. The luggage storage is very secure, the rooms were clean (our 2nd came with a balcony that let us enjoy some fresh air) and the rooms are a decent size. There's extra bedding which came in handy for when we got cold. The location is fantastic being a minute walk from the main Cusco plaza and surrounded by lots of stores, great restaurants and amenities. It's a bit busy and there's firecrackers that can cause some noise but it didn't bother us. It does take about 30 minutes or so to get to/from the airport depending on traffic but it's a high tourist area and there was lots of police presence around so we never felt unsafe. The breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tierra Viva Ollantaytambo
Ollantaytambo

The hotel is clean with decent sized rooms. It does seem a bit older than our Cusco hotel but it still quite a comfortable stay. There are individual buildings so do anticipate having to go outside to get to the front desk or restaurant. Our building also had a 2nd floor via stairs and I didn't see an elevator although there may have been one in another part of the building. The floors also squeak but this noise didn't bother us at all. The internet was quite spotty for us in the room. The hotel is located about 10 minutes downhill from the main plaza of Ollantaytambo (close to the train station) as well as the closest markets to buy water. It didn't bother us much but it could possibly be an issue if going up a semi-steep incline is a challenge. The lobby does sell water at a markup if you prefer. The restaurants is tourist friendly and we had no issues after eating there. It's also where a great breakfast is served. If you have time, climb the terraces behind the hotel (on their property) to get a great view of the Ollantaytambo ruins and to enjoy some fresh air. We greatly enjoyed staying at the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Standard Machu Picchu
Machu Picchu, Cusco

The hotel is clean, comfortable and not too far from the train station (technically it's right outside the station but because of where the entrance/exit is it's more like a 5 minute walk from the station). The staff were helpful in answering any questions as well as helping with our bags. They do luggage storage as well. There's an on-site restaurant which doubles for breakfast which is handy. Our rooms were clean, of decent size and comfortable. We had an issue with our key cards that was very quickly fixed with no problems at all. Because our room faced the train station there was the train horn and noise but it's far enough down the street that general tourist noises aren't a concern. There's lots of small shops nearby to buy snacks/water if need be.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour the Sacred Valley: Cusco - Pisac - Ollantaytambo
Tour the Sacred Valley: Cusco - Pisac - Ollantaytambo
Peru

This was a great tour to see the main sites of the Sacred Valley as well as an introduction to Incan Civilization. It's all driven with different viewpoints and Incan ruins. We greatly enjoyed it as a slower start while we acclimatized to the altitude. It does include a lunch at a buffet serving common Peruvian cuisine which was a great way to try some popular and different dishes before fully committing to a whole plate at a different restaurant. The ruins are great but anticipate a lot of walking and stairs (as well as sun). You'll also drive to lots of different little towns and get a bit of the vibe of what it's like to live there. The roads are bumpy so anticipate that. There is a typical tour stop in a silver store where a employee talked to us about the different designs and types of silver in jewelry - to be honest he talked so fast no one in the group understood him beyond 1 or 2 points and then you are invited to walk around the store; there's no pressure to buy anything at all and we just briefly glanced around before leaving with no issue but it wasn't something we were expecting and would rather have skipped.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Moray & Maras, and ATV Tour
Moray & Maras, and ATV Tour
Peru

The morning drive to Moray took us through a less used road which was actually really nice because it gave us a chance to see the path the locals often take as well as unique views of the Sacred Valley. It also did allow us to pull over and get lots of photos as needed. The salt flats were amazing to see as were the Moray terraces. The ATV tour with Mountainview Experiences was probably the weakest link in our entire tour. It took a bit of time for them to get us organized (which is abnormal as everything else on this was super smooth). One of us then ran out of gas fairly early on and we got stuck for a while waiting for someone to bring us more gas; another ATV group came across us and the tour operator made us switch ATVs with the other group so we could continue on...only for us to run into the other group still stuck on our loop back which made us feel awful ( we assumed they were done and hence the switch but that seems less likely now). A bit more time stopping to see the views and take pictures would have been nice but it seems this didn't happen due to the previous delays and us having to catch a train. The instructions on how to ride the ATVs were mostly clear and outside of the delay/issue it was an enjoyable experience otherwise. The salt flats were nice and our guide took us to a stall where we were able to try some chocolates with no pressure to buy anything. They even pulled over so we could get some nice shots of the flats before we made it all the way down.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at Mountainview
Lunch at Mountainview
Peru

The food at Mountainview was great although it did take some time for each course to come out (our driver and guide were done their main courses before our main courses arrived and we had already started on our appetizers before they had ordered) and because of the ATV tour delays we felt like we had to rush the dessert part to make our train despite our tour guide not making us feel rushed. The area is quite clean and the view is definitely fantastic. The eating area is indoors but there's lots of space to wander outdoors and take pictures. The food was fantastic and we greatly enjoyed it. It was also quite a bit of food so we were all quite full when done. I

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discovering the Treasures of Machu Picchu
Discovering the Treasures of Machu Picchu
Aguas Calientes/ Machu Picchu

This was the main point of our Peru trip and a bucket list item. It was fantastic and breathtaking no matter how many times you see the iconic photo. The line up to get on the bus that takes you up can be crazy long and it took us about 20 minutes to board a bus but the buses were always coming and we got to Machu Picchu about 10 minutes after our entry time with no delay entering the ruins. There's a decent amount of steps to start circuit 1 and 2 which covers most of Machu Picchu so be prepared for that and there's going to be lots of people. Our guide was able to get some fantastic shots of us from angles that hid a lot of the people so definitely trust your guide. It also helps bring the entire city to perspective having someone knowledgeable talk about it. It started chilly but all the walking definitely makes you feel warm so layers is key as well as a raincoat as no umbrellas are allowed. Because of how late we booked our trip we got a later entry time but didn't feel rushed when we had to make it back for our afternoon train (Valeriano was a fantastic guide despite the time constraints). And at no point did we feel like we missed out on anything by the time we left. We did have to skip lunch but we stopped for snacks both before heading to Machu Picchu and before catching the train (if you are on the Vistadome train they provide a small snack box) which tided us over until dinner.

Quality of Experience
Guides, Drivers and Staff
Transport
Cusco Day Hike
Cusco Day Hike
Cusco

We got really lucky and were able to see an end of the school year church celebration on our way out of the city which Valeriano stopped to let us film and enjoy even though it definitely delayed us. The hike starts with climbing a fair amount of steps to get out of the city with some great views. It does pass through some local and farming areas as well as follow parts of the Inca trail and we got to have some frequent stops along the way because the altitude does get to you. It was definitely way more strenuous than we expected for being a 4 hour hike but it was worth it to see the ruins around Cusco. It's also less visited than other ruins so there weren't many others there even though it was a weekend. One part of the trail has you going down a slightly steep hill were we did have a few tricky areas. Our tour guide did stop and buy us snacks and water before we met up so there's a brief snack break/picnic on some ruins to let you rest which was enjoyable. From there the rest of the hike isn't as challenging but we were definitely tired by the end of it. Be prepared for a heavier workout than you'd expect.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Cusco Tour
Half Day Cusco Tour
Peru

The Cusco city tour covers a lot of the immediate ruins outside of Cusco such as Saqsayamun and well as the Sun temple in Cusco - essentially places that are hard to get to by yourself. It doesn't cover as much within the city itself but most of that can be discovered by yourself walking around. It was a nice easy tour to wrap up our stay in Cusco with our international flights later in the afternoon. It's less physical than the rest but do keep in mind that the parking lots and the actual ruins can require some walking. There's lots of stalls along the way to buy any last minute souvenirs although they are pricier than buying at San Pedro market in Cusco. We opted to visit the textile workshop and feed llamas which was enjoyable and got a quick workshop on how to tell fake from real Alpaca wool. There was also the option to buy products (without any pushback on that) which was nice because we got some great gifts at cheaper cost. Overall we greatly enjoyed the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Replied on Nov 01, 2023

So glad to hear you had such a great time! Thank you as well for such a detailed review. It is super helpful for me and the providers. It was a pleasure helping you plan this trip and I hope you created many memories along the way.

Our travel experience with Kimkim was superb!
Spain | Oct 17 - Oct 29, 2023

Edith
Edith M.
Canada | Reviewed on Oct 30, 2023
Raquel Aceituno, travel specialist with Kimkim did an amazing job organizing the entire Spain trip that we wanted to do with another couple. We were amazed at her attention to detail, the hotels, the tours, the transportation she booked, all the recommendations for places to see and where to dine were great! The Trip Plan App that she set up for us was so easy to follow. We highly recommend the Kimkim company and will use them again in the future. Many thanks Raquel! You made our trip go so... Read more

Raquel Aceituno, travel specialist with Kimkim did an amazing job organizing the entire Spain trip that we wanted to do with another couple. We were amazed at her attention to detail, the hotels, the tours, the transportation she booked, all the recommendations for places to see and where to dine were great! The Trip Plan App that she set up for us was so easy to follow. We highly recommend the Kimkim company and will use them again in the future. Many thanks Raquel! You made our trip go so smoothly and we loved every thing that was planned.

Hotel Reviews
Palacio Mariana Pineda Hotel
Granada

This hotel was in a fabulous location. However, the rooms were not well insulated in terms of being able to hear people talk in the next room. Overall, I enjoyed my stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acta Splendid
Barcelona

The breakfast was fantastic at this hotel and there was a very quaint Cheese Place- Tapas Bar across the street

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

A fantastic start to my trip. A great way to experience the local food and customs.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

A must-visit place in Grenada. Also visited the airy, ancient bath, which was a wonderful addition!

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona by E-Bike: Iconic Sights & Hidden Gems
Barcelona by E-Bike: Iconic Sights & Hidden Gems
Barcelona

The bikes were a bit old and it wasn't an E-bike, but Barcelona was easy to navigate around on a regular bike. The small group was an advantage as it was easier to get taxis and make suggestions to the guide

Quality of Experience
Guides, Drivers and Staff
Transport
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

We loved the Flamenco Show and highly recommend this to anyone visiting Spain!

Quality of Experience
Guides, Drivers and Staff
Transport
Valencia by Tuk Tuk
Valencia by Tuk Tuk
Valencia

The Tuk Tuk Tour was a great way to see many sites in a few hours. We wished we would have spent more time in Valencia!

Quality of Experience
Guides, Drivers and Staff
Transport
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville

Our guide was wonderful and we were able to visit the Airy Ancient Bath's which we highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Nov 15, 2023
Hi Edith! Thanks so much for taking the time to write this wonderful review. I am glad to know that you and the group had a great time discovering the different regions of Spain and that everything we planned met your expectations. I will pass your words on to our local guides, they will be happy to know that they have contributed to your special trip. Happy to hear that you had fun exploring Barcelona with the bikes even if they were not electric, it is indeed a reachable city :) It was a... Read more

Hi Edith! Thanks so much for taking the time to write this wonderful review. I am glad to know that you and the group had a great time discovering the different regions of Spain and that everything we planned met your expectations. I will pass your words on to our local guides, they will be happy to know that they have contributed to your special trip. Happy to hear that you had fun exploring Barcelona with the bikes even if they were not electric, it is indeed a reachable city :) It was a pleasure creating this experience with you and Pam and hopefully, we get in touch again for future adventures :) All the best, Raquel

The people of Morocco are peaceful, welcoming and warm!
Morocco | Oct 12 - Oct 25, 2023

Beth
Beth K.
Allentown, PA | Reviewed on Oct 30, 2023

Our driver and guide, Samir, is a warm, caring, knowledgeable professional. He made our trip truly amazing. He not only got us from point to point timely and safely, he got to know us as individuals and provided guidance and care. The itinerary was diverse and truly captured the authentic essence of Morocco. The accommodations were outstanding and the local guides were awesome. An overall 5 star experience!!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 02, 2023
Hi Beth, Thank you so much for sharing your wonderful review! We're thrilled to hear about your exceptional experience with our driver and guide, Samir. It's clear that he went above and beyond to make your trip memorable. Samir's warm, caring, and knowledgeable approach is indeed a testament to our commitment to providing top-notch service. It's fantastic to hear that he not only ensured your timely and safe travel but also took the time to understand your needs and offer personal guidance... Read more

Hi Beth,

Thank you so much for sharing your wonderful review! We're thrilled to hear about your exceptional experience with our driver and guide, Samir. It's clear that he went above and beyond to make your trip memorable.

Samir's warm, caring, and knowledgeable approach is indeed a testament to our commitment to providing top-notch service. It's fantastic to hear that he not only ensured your timely and safe travel but also took the time to understand your needs and offer personal guidance and care.

We take pride in crafting diverse and authentic itineraries that showcase the true essence of Morocco, and we're delighted to hear that you found the itinerary to be both diverse and true to the culture of the region. The outstanding accommodations and local guides are essential components of the experience, and we're pleased that they added to the overall enjoyment of your trip.

Your 5-star rating means the world to us, and it inspires us to continue delivering exceptional experiences to our travelers. We hope to have the pleasure of welcoming you back to Morocco in the future for more incredible adventures. Thank you for choosing us for your travel, and we appreciate your kind words!

Best Wishes,
Abdel

Kim Kim was amazing from the planning to exec...
Morocco | Oct 18 - Oct 25, 2023

L
Lindsey S.
Wilmington, DE | Reviewed on Oct 30, 2023
Kim Kim was amazing from the planning to execution (adjusting as needed) and helping with a medical situation at the end of the trip. Our driver Lachen is a friend now. He was so so helpful throughout and stayed with me in the ER when I got very sick. Our tour guides Charif and Hanan were both so knowledgeable and passionate, not to mention patient and willing to adjust based on our needs. We cannot recommend KimKim (Said and all involved enough), they were so responsive and kind throughout,... Read more

Kim Kim was amazing from the planning to execution (adjusting as needed) and helping with a medical situation at the end of the trip. Our driver Lachen is a friend now. He was so so helpful throughout and stayed with me in the ER when I got very sick. Our tour guides Charif and Hanan were both so knowledgeable and passionate, not to mention patient and willing to adjust based on our needs. We cannot recommend KimKim (Said and all involved enough), they were so responsive and kind throughout, available when needed and happy to help.

Activity Reviews
Casablanca in a Few Hours: A Driving Tour
Casablanca in a Few Hours: A Driving Tour
Morocco

Hassan mosque is a must see.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

We loved Fes so much. Charif our guide stayed with us all day and showed us some very fun sites as well as helping us navigate shopping for items we were looking for.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Hanan was an awesome tour guide and we really loved the female perspective. She is an excellent guide and so pleasant to be with.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Oct 31, 2023
Hi Lindsey, I wanted to express my sincere thanks for sharing the incredible details of your journey with us. Your recent review of your Morocco trip brought so much joy to our team. We're absolutely thrilled that you had such a fantastic time and that the expertise of our guides, particularly Lehsen Charif and Henan, added that special touch to your experience. Hearing that Lachen not only exceeded expectations but also became a friend offering support in tough times is truly heartening.... Read more

Hi Lindsey,

I wanted to express my sincere thanks for sharing the incredible details of your journey with us. Your recent review of your Morocco trip brought so much joy to our team. We're absolutely thrilled that you had such a fantastic time and that the expertise of our guides, particularly Lehsen Charif and Henan, added that special touch to your experience. Hearing that Lachen not only exceeded expectations but also became a friend offering support in tough times is truly heartening.

We're delighted by your positive experience and can't wait for the opportunity to welcome you back in the future, Inshallah!

Warmest thanks,
Hamza
Original Travels

Trip to Portugal and Spain 2023
Portugal | Oct 13 - Oct 25, 2023

S
Sharon L.
Central Falls, RI | Reviewed on Oct 30, 2023
We were very impressed with KimKim service. The team's response was quick and answered our questions right away. Upon are arrival, with dinner reservation at Fada, which we truly enjoyed ,even with out much sleep. Our first city was Lisbon, and our guide Filipa was great she took us around the city, even though we had jet lag she kept our attention. Next day was a trip to Sintra, with our guide Paulo. That day it was pouring rain and windy, but we made the best of it. We felt very safe... Read more

We were very impressed with KimKim service. The team's response was quick and answered our questions right away. Upon are arrival, with dinner reservation at Fada, which we truly enjoyed ,even with out much sleep. Our first city was Lisbon, and our guide Filipa was great she took us around the city, even though we had jet lag she kept our attention. Next day was a trip to Sintra, with our guide Paulo. That day it was pouring rain and windy, but we made the best of it. We felt very safe with Paulo, as he made the day very personal, by stopping at his wife cafe, called Bristol, for coffee and local pastry. After we visited the Pena Palace we drove towards Sintra Cascias Natural Park for some dramatic views of the coastal Cliffs, of Cabo de Roca. Then off to Cascias fishing town, and on the way we stopped again at this small place, where he knew the owner/chef and ordered some local food for us to taste. Paulo made that day very special to us. Next, we had a driver take us to Porto where we stayed Pestana Vintage Porto Hotel. It was in a great location next to the Douro River, in the historic section, with an outstanding breakfast. The following day it was very stormy, but Celia, our tour guide, was ready to go and so were we. She took us all around the historic section of UNESCO World Heritage to admire the Romanesque, Gothic, Neo classic monuments and Baroque to mention a few. The Lello bookshop was worth visiting, but tickets should be purchased ahead of time, to avoid the lines. After being soaked to the bones, we had a reservation for a wine tasting that evening and got to try different port, which we enjoyed. Next Day we headed off to wine tasting, in the Douro Valley to a privately owned winery. It was very relaxing sitting talking, with the owner, of the vineyard , tasting the Porto and pairing it with food, which was cooked on site. The following day we then flew to Sevilla, and had tickets for a Flamenco show that evening. We did have a little trouble finding the correct venue, as we didn't realize that there were more than one place to go,. However, we found it and glad we got to see the performance. Next day, Andres took us on a walking tour around the Sevilla Cathedral a 15th century Roman Catholic Church the home to the tomb of Christopher Columbus. Then we walked to the orange tree filled Santa Cruz neighborhood known, as the Jewish quarters with its narrow streets. We visited the Alcazar a monument included in the UNESCO World Heritage site. Following day we took a day trip to Cordoba and meet up with Isabel, for a walking tour, she was great. She took us to the breath taken Mezquita ( Mosque Cathedral of Cordoba) a pagan temple that was converted into a green mosque of the Ummayad caliphate, which later was converted into a Catholic Church. It was well worth the train ride, as it was magnificant to see. Again, walked around winding streets of the Jewish Quarters. In the historic neighborhood of the Cordoba Synagogue. Off again, onto the train, to our final destination Barcelona. Once there, we were on own, as everything was within walking distance. First, we went to Guell Park and is well worth visiting. We debated about buying tickets, for Casa Batillo, but at last minute we did and we were very glad, it was a very different experience and enjoyed every minute of it. Finally our last day of our trip, we had tickets ahead of time, for the Sagrada Familia. We spent most of the day there as it was amazing, something worth seeing. Our last hotel was in a great location, very good breakfast, but was bare bones, not like all the other hotels. However, we really enjoyed our trip and appreciate all the help Marina, Marta and the KimKim team provided. I would use KimKim again for my next trip. Sharon

Hotel Reviews
PortoBay Marquês
Lisbon

Great location and an amazing breakfast. The front desk staff was extremely helpful. I would stay there again the next time.

Authenticity & Character
Location
Staff
Very helpful and friendly
Cleanliness & Comfort
Andante Hotel
Barcelona

Location was great, breakfast very good, however the night staff not so friendly or helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Casa de la Plata
Sevilla

Great location, breakfast good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Vintage Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Soul of Lisbon: Fado Dinner Experience
The Soul of Lisbon: Fado Dinner Experience
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Paulo was Great! We really enjoyed being with him! I would recommend him anyday1

Quality of Experience
Guides, Drivers and Staff
Very personal took time for us to make sure we enjoyed our day
Transport
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

Not any fault of the driver, but the car company picked someone that has never been to Coimbra. He had no idea where to go. He did call back to his colllegaue to get some info, so he dropped us off at the University. Communication was a little troubling, but we managed. He dropped us off and we asked that he wait for us, as we just wanted to look around maybe take a few pictures and we would be right back. However, we could't find him anywhere, so had to make a few calls. We never got to see anything in Coimbra, so disappointing. I do not blame the driver as he was doing his job of driving us.

Quality of Experience
Driver should have some idea where to drop off people to walk around.
Guides, Drivers and Staff
Transport
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto

Celia was very good guide. Would recommend her again.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Gustavo was an excellent guide. We loved the views of the Vineyards from up above. He was patience when we wanted to stop for pictures. Again, would us chime again

Quality of Experience
Guides, Drivers and Staff
Transport
An Evening of Flamenco
An Evening of Flamenco
Seville

We loved seeing the show

Quality of Experience
Guides, Drivers and Staff
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville

Andreas was great answered all of our questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Córdoba Revealed: From Mezquita to the Alcázar
Córdoba Revealed: From Mezquita to the Alcázar
Seville

Isabel was great! So knowledgeable for suck a young lady. We would use her again.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Nov 02, 2023
Hi Sharon, WOW! thank you so so much for taking the time to write such a detailed trip review and your kind words! It has been a true pleasure helping you plan your trip to Portugal and Spain. I am glad to hear that you enjoyed your guide tours, I will make sure to pass your words on to our guides! Thank you for letting me know about your stop in Coimbra, I am sorry to hear you could not see much of the city. I hope you created lovely memories for a lifetime discovering Spain and Portugal,... Read more

Hi Sharon, WOW! thank you so so much for taking the time to write such a detailed trip review and your kind words! It has been a true pleasure helping you plan your trip to Portugal and Spain. I am glad to hear that you enjoyed your guide tours, I will make sure to pass your words on to our guides! Thank you for letting me know about your stop in Coimbra, I am sorry to hear you could not see much of the city. I hope you created lovely memories for a lifetime discovering Spain and Portugal, its gastronomy, and its people! Again, thank you SO much for this impressive feedback on your trip, I will be more than happy to work with you again in the future for the next adventure! Best regards from the Espiritu Travel family!

Beautiful Morocco !!!
Morocco | Oct 12 - Oct 25, 2023

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Lois C.
Bethlehem, PA | Reviewed on Oct 30, 2023
Samir, our driver/(guide) was wonderful !!!! He was very clear in communication, timely with pick ups and drop offs, and was an absolute joy to spend so much of our time with. He has an incredible awareness of his surroundings, which makes him not only an incredible driver in traffic, but also in accommodating the needs of everyone in the vehicle. He sensed when it was time to stop for a break to ensure our comfort and always made sure we were supplied with fresh water, a very clean... Read more

Samir, our driver/(guide) was wonderful !!!! He was very clear in communication, timely with pick ups and drop offs, and was an absolute joy to spend so much of our time with. He has an incredible awareness of his surroundings, which makes him not only an incredible driver in traffic, but also in accommodating the needs of everyone in the vehicle. He sensed when it was time to stop for a break to ensure our comfort and always made sure we were supplied with fresh water, a very clean vehicle , that smelled so wonderful I even asked to bring some of the freshener home with me, and the vehicle temperature was kept at our comfort level. He was always willing to stop for photos at our request if he didn't already have a stop planned for scenic views. He made sure the rest stops used were very clean and perfectly timed. When we were not together, he responded immediately to any and all communications from us. I cannot say enough about how much he added to our overall experience. He was a complete JOY !!!

Cheryfe, our guide in Fes who led us through the medina, town and tile tour was also wonderful and a complete joy. He made sure we were treated properly when making purchases and provided so much information about the town. He had us try items from the market as we toured through and also made sure we were supplied with fresh water so as to not dehydrate.

It would be nice to have a written script for the highlights of the tour as there was a LOT of information and with so many people in the streets and all the activity around us, it was difficult to always hear (NOT the fault of any of the guides) and even harder to retain since we were on information overload throughout our trip. Having a written manuscript would be true for all of the guides as the situation was very similar in each location.

Hotel Reviews
The View Hotel
Rabat

Spectacular !!!! We didn't have much time in Rabat so it's hard to comment on the location of the hotel or really any other aspect of it. It was basically a sleeping spot for the evening.

Staff
Cleanliness & Comfort
VANCII HOTEL
Chefchaouen

Perfectly located in the heart of an absolutely lovely city !!!!! The view from our room was amazing !!

Authenticity & Character
Location
Staff
There were some things lost in translation with some of the staff but it certainly did not impact our stay in a negative way. We were able to figure it out on our own or message Samir (who always came through for us).
Cleanliness & Comfort
Riad Ghita
Fes

Once again the location was perfect !! Our group of 4 was split up into two different locations which was not ideal, but again, did not impact our trip in a negative manner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

Our best bed and shower was found in the middle of the Sahara Desert !!!!! Unbelieveable !!!! The staff was extremely helpful and attentive and our every need was met. The camel ride into the camp was wonderful and our guide (I believe Hassan ?) was wonderful !!!! he had an incredibe sense of humor and so much love and kindness for the camels. He was quick to put us all at ease, guide us into the camp, and took the most amazing photos for us to bring home and share with our friends and family. Our jeep guide the following morning, Ali, was again, full of information and provided us with a lovely tour of the desert. We opted for an ATV ride after lunch at Riad in town (I wish i remembered the name of the business we rented from) and our guide Jamel was FAULOUS !!!!!!! He took us on the ride of a lifetime !!!! I cried tears of joy riding into the dunes and then he put us each individually on the back of his ATV and showed us a trick or two that i'm sure none of us will ever forget !!! I hope he doesn't lose his hearing from us screaming in his ears. It was absolutely WONDERFUL !!!!

Authenticity & Character
Location
Staff
The service was absolutely over the top !!!
Cleanliness & Comfort
Best bed and shower during our entire stay !
Auberge Chez Pierre
Boumalne Dades

The staff and the views were spectacular !!!!! The meal "looked" incredible. I was unable to eat due to food poisoning from a previous meal but the staff made sure I was provided with appropriate food and tea delivered to our room.

Authenticity & Character
Location
We awoke to an incredible double rainbow!! My friends and family who saw my photo thought it was not real. It was just spectacular !!!
Staff
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech

Simply over the top !!! My husband and I "papmered" ourselves with a spa package. The breakfast each morning was incredible, the staff incredible, the smell (inside the Riad) was incredible. We wanted for nothing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

The location was spectacular. The private beach and M Club were a wonderful perk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was not dirty but i do think in need of some TLC, especially in the bathroom. NOT a complaint, simply stating because you asked.
Activity Reviews
Essaouira on Foot: Medina, Harbour and Ramparts
Essaouira on Foot: Medina, Harbour and Ramparts
Essaouira

Our only complaint is that we didn't have another couple days to spend here. What a beautiful city !!!!!

Guided Exploration of the "Blue City" Chefchaouen
Guided Exploration of the "Blue City" Chefchaouen
Chefchaouen

Beautiful city !!!!! So many kitties !!!! I wish i had known to bring a bag of food to supply some of those poor babies with nourishment.

Guides, Drivers and Staff
Abdul was fun !!! He was quick to lead us to all the key spots for photos and had us laughing throughout our tour.
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Cheryfe was wonderful !!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
A Nomad Family and the Music of the Desert
A Nomad Family and the Music of the Desert
Merzouga

Ali was a wonderful guide (and drummer).

Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca in a Few Hours: A Driving Tour
Casablanca in a Few Hours: A Driving Tour
Morocco

My only suggestion for improvement was already stated in my original overall review of the trip and carries through for each of the excursions...having a written manuscript with basic information for each of the excursions would have been extremely helpful. It would provide reading during the sometimes long drives and give us a basic understanding so when the guides spoke we'd be able to better follow along since we'd already have read some of the basic information.

Quality of Experience
Guides, Drivers and Staff
Transport
Samir is the man !!!!!!!!!!! We all just loved him !!!!!!
Casablanca Airport to Rabat via Casablanca City: From Economic Capital to Royal Seat
Casablanca Airport to Rabat via Casablanca City: From Economic Capital to Royal Seat
Morocco
Transport
Chefchaouen to Fes via Volubilis, Moulay Idriss and Meknes.
Chefchaouen to Fes via Volubilis, Moulay Idriss and Meknes.
Morocco

What a surprise (at least to me) to find ancient ruins in Morocco. Who knew ? Not me !!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Unleash Your Inner Artist: Pottery and Mosaic Workshop
Unleash Your Inner Artist: Pottery and Mosaic Workshop
Morocco

we spent a LOT of $$ here. Need i say more?

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Fez to Merzouga Desert
Private Transfer from Fez to Merzouga Desert
Morocco

Outstanding experience !!!!!!! A MUST do !!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga

This did not happen ???? Perhaps because we opted for time in the pool and the ATV adventure. I gave a 5 star rating based upon the ATV adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco
Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Morocco
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We LOVED Marrakesh !!!!!!! What an incredibly vibrant city !!!!!!

Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 31, 2023
Hi Lois, Thank you so much for taking the time to share your wonderful feedback about your recent experience with us. We're thrilled to hear about your positive experience with Samir and Cheryfe, and we truly appreciate your kind words. Samir, our driver and guide, sounds like a true gem! We're delighted to hear that he made your journey so enjoyable with his clear communication, punctuality, and exceptional driving skills. It's heartwarming to know that he went above and beyond to ensure... Read more

Hi Lois,

Thank you so much for taking the time to share your wonderful feedback about your recent experience with us. We're thrilled to hear about your positive experience with Samir and Cheryfe, and we truly appreciate your kind words.

Samir, our driver and guide, sounds like a true gem! We're delighted to hear that he made your journey so enjoyable with his clear communication, punctuality, and exceptional driving skills. It's heartwarming to know that he went above and beyond to ensure your comfort and convenience during the trip, from refreshing water to maintaining a clean and pleasant environment in the vehicle. His ability to sense when it was time for breaks and scenic stops is a testament to his exceptional awareness and dedication to creating a memorable experience for you.

Cheryfe's efforts as your guide in Fes also appear to have left a positive impression. It's clear that he was not only informative but also attentive to your needs, ensuring your shopping experiences were enjoyable and providing valuable insights about the town. His consideration in offering water and local market treats adds an extra layer of thoughtfulness to your tour.

We appreciate your suggestion regarding a written script for tour highlights. Your feedback is invaluable, and we will certainly consider this to enhance the experience for future travelers. We understand that information overload can be overwhelming in bustling environments, and we strive to provide the best solutions for our guests.

Once again, thank you for choosing us for your journey, and we're overjoyed that Samir and Cheryfe were able to contribute to your overall enjoyment. Your feedback serves as a great source of motivation for us, and we look forward to serving you again in the future.

Wishing you many more delightful travels ahead!

Warm regards,
Abdel

Beautiful country and very kind people!
Chile | Oct 3 - Oct 13, 2023

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Paul C.
Chicago, IL | Reviewed on Oct 30, 2023
This was a wonderful trip for us. We just love it! The planning was great and reasonable! Thanks to Angel Gutierrez, who planned our trip and responded our inquiries/questions quickly no matter day or night, literally. Angel is just so helpful. I think that he not only did his job requirement but way beyond: such as on-spot translation via phone when we encountered many communication difficulties, solving cellphone SIM card problems, suggesting good restaurants when we were on our own,... Read more

This was a wonderful trip for us. We just love it! The planning was great and reasonable! Thanks to Angel Gutierrez, who planned our trip and responded our inquiries/questions quickly no matter day or night, literally. Angel is just so helpful. I think that he not only did his job requirement but way beyond: such as on-spot translation via phone when we encountered many communication difficulties, solving cellphone SIM card problems, suggesting good restaurants when we were on our own, etc.

The astronomical tour was amazing. Morita, the guide, and driver provided snacks and wine for us. I tasted the best red wine I ever had. The photographer was very nice, who took extra Milky Way pictures for us, and help me photographing Milky Way with my own camera. I was so happy that I took good Milky Way pictures for the first time.

Baltinache Hidden Lagoons tour and Valle De La Luna tour are unique, and the guides organized tours and timing very well. The sunset at Valle De La Luna is so beautiful. Sandboarding in the Atacama Desert was a lot of fun for beginners like us. We managed doing it and got exhausted.

Hike to Mirador Base Torres del Paine was definitely the highlight of this trip. It was once a life time physical challenge to us for 60-year-old people. We are so proud of ourselves that we did it by our own pace and back to parking lot before dark. It was 14 miles hike to high elevation. Here, I would suggest that similar age/physical condition tourists be considered grouped together for better safety.

Torres del Paine National Park Panoramic Tour, and Navigation Excursion/Serrano Glacier and Patagonia Lunch were very worth to have, especially after trekking to Mirador Base Torres del Paine, because they were much easier physically. I really liked the BBQ lamb for the lunch, the best lamb dish I had.

Hotel Review
Hotel Costaustralis
Puerto Natales

Staff are very kind and helpful. Very good breakfast. Convenient location. Very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Oct 30, 2023

Hi Paul
I'm so happy to hear all this!
It was a pleasure having you with us in Chile :)
We worked hard to have an amazing trip for you and Fan, Im glad we made it.
Thank you very much for being so kind and friendly all the time

I hope you will be back in South America soon!
Best Regards,
Angel.

Great vacation!
Italy | Sep 28 - Oct 7, 2023

Linda
Linda P.
Baltimore, MD | Reviewed on Oct 30, 2023
Elena and her team helped my partner and I plan a wonderful trip to Florence, Cinque Terre, and Venice! We truly enjoyed it and felt that our experience was enhanced by going through Kimkim, as we would not have been able to know the details as well as they knew them. We highly recommend anyone book through them! Read more

Elena and her team helped my partner and I plan a wonderful trip to Florence, Cinque Terre, and Venice! We truly enjoyed it and felt that our experience was enhanced by going through Kimkim, as we would not have been able to know the details as well as they knew them. We highly recommend anyone book through them!

Hotel Review
Hotel Al Duca di Venezia
Venice

Location is very good and definitely recommend this neighborhood (Cannaregio), but the bathroom had a not so clean odor and was not very well ventilated

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy
Wine and food tour in Florence
Wine and food tour in Florence
Florence
Florence private guided walk
Florence private guided walk
Florence
Cinque Terre Sunset cruise with aperitif  (Private)
Cinque Terre Sunset cruise with aperitif (Private)
Cinque Terre
The Jewels of Venice (St. Mark & Doge Palace)
The Jewels of Venice (St. Mark & Doge Palace)
Venice
Local specialist: Elena Del Vecchio

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