Kimkim Trip Reviews

4.8
Based on 19,732 ratings
Read 19,732 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

If I could give Robi 10 stars I would! Trip of a lifetime!
Croatia | Mar 29 - Apr 12, 2023

Lee
Lee E.
Apex, NC | Reviewed on Apr 14, 2023
If I could give Robi 10 stars I would. This was the trip of a lifetime. My wife and I were celebrating our ten year anniversary and we wanted to do a really special trip. This was our first time traveling to Croatia and also my first time using a travel agency. But with two weeks in an unfamiliar country I decided to that the risk of using an agency was less than the risk of going it alone. I'm so glad I did. Robi patiently worked with us for weeks while we figured out where we were... Read more

If I could give Robi 10 stars I would.

This was the trip of a lifetime. My wife and I were celebrating our ten year anniversary and we wanted to do a really special trip. This was our first time traveling to Croatia and also my first time using a travel agency. But with two weeks in an unfamiliar country I decided to that the risk of using an agency was less than the risk of going it alone. I'm so glad I did.

Robi patiently worked with us for weeks while we figured out where we were going to go and what kinds of things we wanted to do. We found a perfect blend of planned VS spontaneous time. Robi was amazing throughout it all. He sent us google maps pins every day as well as detailed travel notes about the routes - I never once had to worry about where we were headed next or how to get there. He gave us restaurant recommendations and made reservations for us. We stayed at six different hotels and every single checkin went smoothly. And when we wanted to change things up during the trip he was incredibly responsive and helpful; he never once pressured us to stick to the plan or do something.

It would have been impossible for us to experience a trip like this without Robi. If I had tried to do this on my own it would have been a stress filled two weeks and we'd have missed out on so many experiences. Some highlights:
- Visited about a dozen historical sites including Roman and pre-roman ruins, some on our own and some with tour guides Robi set up
- Ate in restaurants that ranged from Michelin stars to tiny Konobas serving local country food
- Rode in a small boat and ate oysters right off the line with the fisherman
- Tasted wine from a wide range of producers from across the country

I'm not usually one to write long, glowing reviews. But if you are still reading this then you're probably strongly considering whether or not to actually use Kimkim and Robi's services. We've been home a couple days now and I have zero regrets about what we did or how we did it. Kimkim's site is easy to use and as your trip evolves it makes it easy to see the latest itinerary and give your agent specific feedback about every part of it. We ended up printing the whole thing out and carrying it with us in a little notebook. As a detailed planner, my wife really loved that.

So... I can't speak for every agent on Kimkim, but I can tell you that if you are going to Croatia then there is nobody better to work with than Robi and Kimkim has been an awesome platform to use for our coordination.

Robi - thank you so much for all that you did for us. I really hope we get to see you again!

Hotel Reviews
Ostrea
Mali Ston

This is the only hotel in Mali Ston but it was one of my favorites from the six we stayed at during our trip. Staff was super nice, it's easy to walk the walls from here or just along the water. And easily the biggest room of any place we stayed!

Authenticity & Character
Most authentic hotel of our whole trip - this is what I imagined Croatia would be like
Location
Staff
Cleanliness & Comfort
Hotel Monte Mulini
Rovinj

One of the nicest hotels I've ever stayed at. Staff was incredibly helpful and pleasant, room had an awesome view of the water. Nice walk to old town and great drinks at the bar. Will definitely stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Apr 14, 2023

Hi Lee,

thank you so much for your kind words and feedback!
I appreciate it very much!
Although we can never be sure how the trip will end up, it is always nice to see that everything was good, and when people are happy! I always say I am happy to be able to contribute to others people's experiences and I am happy to hear it was the case with Aprils and yours trip!

THANK YOU!

Many regards from Croatia!

Best

Robi

Kim Kim & MOBT did an AMAZING JOB of planning...
Morocco | Apr 5 - Apr 13, 2023

Gail
Gail B.
Bloomington, IN | Reviewed on Apr 14, 2023
Kim Kim & MOBT did an AMAZING JOB of planning & organizing a fabulous trip. The entire trip, from planning, to execution, to all the experiences couldn't have been easier or more perfect! The best part was our driver, Yassine. He was knowledgeable, friendly, professional, & fun! When we had Yassine around we always felt well taken care of and safe. We felt like he was our security blanket & like a good security blanket - it is always there when you need it! The day/night we did the desert... Read more

Kim Kim & MOBT did an AMAZING JOB of planning & organizing a fabulous trip. The entire trip, from planning, to execution, to all the experiences couldn't have been easier or more perfect!

The best part was our driver, Yassine. He was knowledgeable, friendly, professional, & fun! When we had Yassine around we always felt well taken care of and safe. We felt like he was our security blanket & like a good security blanket - it is always there when you need it! The day/night we did the desert camel ride/Bedouin tents we joked that we didn't want Yassine to leave us because we knew he would always take care of us in the best way. He smoothed over our different activities as we had the language barrier in some places & he just made it all work without any stress for us! He went above and beyond every step of the way. If I could give him 500 Stars I would!!!!

We had 2 scheduled tours with Hassan in Marrakech & Mustafa in Fez - and both were outstanding! Both gentlemen were knowledgeable, friendly & fun. They expertly guided us through the respective medina's & brought the country to life for us. Also providing recommendations and making reservations as needed.

The whole process from first planning the trip to the execution was great!! Yassine from MOBT was amazing & flexible, helping me to dial in the perfect bucket list trip!

I am not sure I can travel anymore without a "Yassine Driver" - you definitely get spoiled! I will use Kim Kim for as many future trips as I can. Every piece of it was phenomenal!!

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Apr 19, 2023
Dear Gail, A big THANK YOU for such a great review! I'm very happy to hear that you enjoyed traveling with us and that everything went super well for you! Your driver Yassine is indeed a great individual and we are very thankful for all the work he does to make sure our travelers are having a good time. I really enjoyed working with you to plan your Morocco trip, and to hear that you had a great time is truly something that makes me love the work I do. If you ever decide to return to Morocco,... Read more

Dear Gail, A big THANK YOU for such a great review! I'm very happy to hear that you enjoyed traveling with us and that everything went super well for you! Your driver Yassine is indeed a great individual and we are very thankful for all the work he does to make sure our travelers are having a good time. I really enjoyed working with you to plan your Morocco trip, and to hear that you had a great time is truly something that makes me love the work I do. If you ever decide to return to Morocco, please feel free to reach out to us and we will be more than happy to welcome you again. Please stay in touch!

Our family had an amazing trip on the Ghorepa...
Nepal | Mar 31 - Apr 12, 2023

Sean
Sean C.
Thailand | Reviewed on Apr 14, 2023

Our family had an amazing trip on the Ghorepani / Poon Hill trek. We have a 5 year old and a 7 year old and Ngima and his team made the trip seamless and provided all the necessary support.

Dafuri was an excellent sherpa and his team were friendly and helpful. I would definitely recommend Ngima and his team, they are professional and made our trip one we will never forget!

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Apr 14, 2023

Hi Sean C.,
We NMMT family are really grateful and appreciate you taking the time to share your 5-star rating and sharing your experience with us. Happy to hear that you had a memorable trekking experience here in Nepal. I would like to thank you for your kind words and recommendation. We look forward to welcoming you again to Nepal in the near future for your next trip.

Best regards,
Ngima (NMMT Family)

The best Experience of travel ever!
Nepal | Mar 24 - Apr 8, 2023

Sonia
Sonia G.
Italy | Reviewed on Apr 14, 2023

Sangita, her husband and our two guides (Bhim and Lock) were the travel team that everybody wants for live the Experience of Nepal at the fullest!!! We are super happy! Namaste

Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Apr 17, 2023

Dear Sonia

Thank you so much for the five star review.I am so glad to know you had amazing travel experience with us. I will definitely pass your wonderful review to my team. Looking forward to welcome you back in Nepal :)

Regards
Sangita

Argentina and Brazil trip
Argentina | Mar 31 - Apr 13, 2023

SJ
SJ T.
United Kingdom | Reviewed on Apr 14, 2023
My family and I had one of the most exciting and memorable trips travelling Argentina and Brazil, and the organisation, efficiency and hospitality arranged by Matias was simply astounding. All our guides were warm, knowledgeable and adapted well to our requirements and desires Thank you Matias and we are so grateful to all the guides Read more

My family and I had one of the most exciting and memorable trips travelling Argentina and Brazil, and the organisation, efficiency and hospitality arranged by Matias was simply astounding.

All our guides were warm, knowledgeable and adapted well to our requirements and desires

Thank you Matias and we are so grateful to all the guides

Hotel Reviews
Tivoli Mofarrej São Paulo
Sao Paulo

Quite a scene and what a great hotel !! It is one of the most popular spots in SP and it lives up to its reputation

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fasano Rio de Janeiro
Rio de Janeiro

Just perfect , the modernistic, retro design at the heart of Ipanema beach with a roof top pool and bar is heavenly The restaurants, staff and entertainment were remarkable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loi Suites Iguazú Hotel
Puerto Iguazú

Unique hotel and caters for all our needs The rooms are spacious, ample activity for the kids , 3 pools and the jungle setting adds to its character

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nido del Condor Hotel & Spa
San Carlos de Bariloche

A bit of a distance from town so one needs to get cabs or have transport It is charming and the staff are fantastic. Stunning views from the lake facing rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

Nice and Clean, perhaps dated but it is clean and comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Four Seasons Hotel Buenos Aires
Buenos Aires

Plainly outstanding and elegant! The staff , service and attention to detail is commendable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Matias Alemani
Matias
Matias Alemani
Local specialist in Buenos Aires | Replied on Apr 21, 2023

Dear SJ,
Thanks for taking the time to write such a lovely review. As I mentioned, I enjoyed so much working with you and putting together this trip for you and your family. You're wonderful travelers! 😊
All our guides loved you too!
Best regards all the way from Buenos Aires!
Matias.
Ana

Family trip of a lifetime - a beautiful adventure
Iceland | Apr 3 - Apr 11, 2023

Rachel
Rachel C.
Fairland, MD | Reviewed on Apr 14, 2023
We had such a wonderful time on this trip! I am so grateful to Emmanuala and her team. I could never have organized such a trip myself - to know where to stay and which activities to do. It took so much stress out of the planning. Every day had a program, and we stuck to it. The highlights were both the Blue Lagoon and Sky Lagoon (beginning and end of the trip), and the ATV adventure. Even in the rain it was awesome! The fun surprises were the beautiful photos at Diamond Beach, the... Read more

We had such a wonderful time on this trip! I am so grateful to Emmanuala and her team. I could never have organized such a trip myself - to know where to stay and which activities to do. It took so much stress out of the planning. Every day had a program, and we stuck to it. The highlights were both the Blue Lagoon and Sky Lagoon (beginning and end of the trip), and the ATV adventure. Even in the rain it was awesome! The fun surprises were the beautiful photos at Diamond Beach, the extra-strong winds at Dryhoemy (55 km/hr), the blue of the ice cave with the spring river rushing through it, and the wonderful food wherever we went. We were also impressed by Icelandic infrastructure and architecture - which really keeps out the cold! We missed out on the glacier walk because of the strong winds, and didn't get to see the northern lights - so perhaps we'll have to come back. Overall it was a wonderful experience that I would recommend to others.

Activity Reviews
Whale Watching Ólafsvík
Whale Watching Ólafsvík
Snæfellsnes Peninsula

We got really lucky and saw humpback whales and several orcas and their babies. While it was awesome to see these creatures in the wild, the water was pretty choppy, and not for the faint of heart (or stomach). It is an outdoor boat - so cold, and there was competition for the best spots on the rails to get photos. I'd still recommend this experience.

Quality of Experience
Guides, Drivers and Staff
ATV tour
ATV tour
Iceland

This was fantastic! Not only is it fun to be on the ATV, but you see different landscapes - the black beach, the ocean, the valley the airplane... The guide stops and explains what you are seeing, and there are wonderful photo ops as well. This was our family's favorite thing that we did.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco

The places most memorable include the haciend...
Ecuador | Mar 31 - Apr 9, 2023

M
Mel M.
Atlanta, GA | Reviewed on Apr 13, 2023

The places most memorable include the hacienda resort in the high amazon and banos. Getting into the nature of ecuador was great. Our guide in the high amazon Miguel was great, easy to understand knowledgeable about his content and the flora and fauna.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Apr 14, 2023

Hello Mel!

I am so happy and excited to know that our beautiful country was a memorable trip for you!

I can see that Miguel's guiding was a perfect fit and helped you get to know about the flora and fauna!

Your review is very helpful and I am so honored to help you arrange a one of a kind journey.

Warm hugs from your local friend!
Alvaro

Amazing time in Costa Rica
Costa Rica | Mar 30 - Apr 8, 2023

S
SAPNA B.
Syracuse, NY | Reviewed on Apr 13, 2023
Costa Rica is a stunning country, full of natural beauty and adventure opportunities. Our customized itinerary took us through 3 major areas with specific activities, hikes and adventures planned and tailored by the travel experts at KimKim. Jessica and Brittany did a phenomenal job of curating the activities based on out likes and dislikes and made excellent recommendations for hotels and going out of the way to help us get the accommodations of choice . Arenal:
The Arenal area is...
Read more

Costa Rica is a stunning country, full of natural beauty and adventure opportunities. Our customized itinerary took us through 3 major areas with specific activities, hikes and adventures planned and tailored by the travel experts at KimKim. Jessica and Brittany did a phenomenal job of curating the activities based on out likes and dislikes and made excellent recommendations for hotels and going out of the way to help us get the accommodations of choice .

Arenal:
The Arenal area is known for its impressive volcano and hot springs. The volcano, while currently dormant, is still a breathtaking sight, especially when viewed from our Hotel Room (Manoa Hot Springs). Just sitting outside in patio, immersed in nature, we could experience the timelessness this place provides. The natural hot springs are the perfect way to relax and unwind after a day of exploring the surrounding area. Other popular activities in the Arenal area include hiking, ziplining, and white water rafting. We didnt engage in the latter but enjoyed the hikes and nature walks immensely. The Ziplining is at a whole other level and elevation... a must do.

Monteverde:
Monteverde is a cloud forest region known for its biodiversity and stunning scenery. The Monteverde Cloud Forest Reserve is a must-visit for any nature lover, with miles of hiking trails that wind through the misty forest. The whole atmosphere is surreal and out of a movie. The weather is unpredictable but still fun with a constant mist that ever pervasive. During our visit here took a guided night hike and saw an incredible array of animals, including tarantulas, snakes, and sloths. Another highlight of our time in Monteverde was visiting a coffee plantation and learning about the process of growing and roasting coffee, Chocolate and and Sugar. Costa Rica produces some amazing coffee BTW.

Manuel Antonio:
Manuel Antonio is a coastal area known for its beautiful beaches and abundant wildlife.
Our Hotel - La Mariposa, gave us a lovely room on the top floor with sweeping views of the gulf and beyond. The Manuel Antonio National Park was the highlight of our trip, with hiking trails that lead to stunning views of the coastline and plenty of opportunities to spot exotic birds and animals. We spent most of the day lounging on the beach , swimming in the clear blue water, and watching monkeys and iguanas in the nearby trees. The kids especially had a blast with the monkeys.

Hotels: With the exception of a Hotel near the Airport which was decent, all other stays were excellent and we were totally satisfied.

Special props to the Staff at Hotel Ocotea for a memorable stay. Folks there went out of their way to make sure we had a good time.

Activities - perfectly planned - all tours went exactly as described and on time.

Transfers: On time, everytime. Comfortable most times and great drivers who took care of any issues.

Bookings/cancellations/changes: KimKim was very responsive in accomodating all our needs and communication was excellent throughout.

Overall, our Costa Rica trip was an unforgettable adventure filled with natural beauty and thrilling activities. Thanks to Kimkim for making it a memorable trip

Hotel Reviews
Ocotea Boutique Hotel
Santa Elena

Amazing boutique hotel - absolutely loved it . The view from the roof top bar is breathtaking. Staff is the best we have ever encountered. Close enough to town to walk to great restaurants.

Authenticity & Character
Location
Beautiful sunset view - surreal
Staff
The best ever
Cleanliness & Comfort
Hampton by Hilton San José Airport
Alajuela

Nice airport hotel - shuttle runs 24 hrs every 15 mins

Hotel La Mariposa
Manuel Antonio

Beautiful location and amazing views . Very kid friendly . Close to good places .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Great hotel - awesome location and views. Great breakfast. Nice rooms and feel close to nature . Only downside is distance e to La Fortuna restaurant activities - have to take a taxi .

Authenticity & Character
The view and the layout - each room feels like a part of nature
Location
Beautiful volcano view
Staff
Excellent
Cleanliness & Comfort
Activity Reviews
Private Cloud Forest Night Walk
Private Cloud Forest Night Walk
Monteverde

Amazing experience at night in the forest - amazing guide from the rainforest reserve - very knowledgeable and informative

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Kids Saving the Rainforest Wildlife Sanctuary
Visit Kids Saving the Rainforest Wildlife Sanctuary
Manuel Antonio

Did not do the activity- we cancelled

Guided Walk at Curi-Cancha Reserve
Guided Walk at Curi-Cancha Reserve
Monteverde

The biodiversity is astounding . Saw amazing birds and animals . Guide was great and informative

Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde

Excellent tour with very informative guide . Loved the history of the products . We had a great guide

Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

Amazing experience- well run , great guides for the hike and e tire zip line part feel safe and exhilarating

Quality of Experience
Hi
Guides, Drivers and Staff
Transport
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna

The best activity we had in arenal - kids loved it . Manageable trail with tons of animals and birds . Great guides

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Memorable Sapa experience - great place to visit....
Vietnam | Apr 8 - Apr 12, 2023

Tony
Tony W.
Australia | Reviewed on Apr 13, 2023
Planning and delivery of our Sapa experience by KimKim was excellent and really made our holiday so much more enjoyable. We were greatly assisted by two separate and equally wonderful guides who went out of their way to ensure we had a memorable time and were able to better understand the lifestyle of the local village people. Drive up to Sapa from Hanoi concerning at times as driver appeared tired and at times distracted but return journey great with excellent driver. Very scenic and... Read more

Planning and delivery of our Sapa experience by KimKim was excellent and really made our holiday so much more enjoyable. We were greatly assisted by two separate and equally wonderful guides who went out of their way to ensure we had a memorable time and were able to better understand the lifestyle of the local village people. Drive up to Sapa from Hanoi concerning at times as driver appeared tired and at times distracted but return journey great with excellent driver. Very scenic and interesting drive. We had an amazing trip to Sapa and are thankful for the KimKim team's efforts in ensuring that outcome.

Hotel Reviews
Local Homestay in Sapa
Sapa

Within easy trekking distance from the centre of Sapa and in the heart of the amazing rice fields. Host was very friendly and provided a private bedroom and bathroom. Breakfast crepes a great way to start the day.

Authenticity & Character
This is a typical home of the local Sapa farmer.
Location
Homestay is a comfortable walking distance from the centre of Sapa. Through rice fields and a couple of local villages where you get a close up look at life in the Sapa Valley
Staff
This was a family homestay where we were made to feel very welcome.
Cleanliness & Comfort
The outdoor undercover area and dining room were clean and comfortable, as was the bedroom and bathroom.
Hanoi Boutique Hotel
Hanoi

Very well located hotel run by very friendly staff always willing to assist. Clean and comfortable with a good breakfast. Sunset on the top deck a great experience.

Authenticity & Character
Everything needed for Sapa holiday right at the doorstep of this comfortable value for money hotel.
Location
Easy walking distance to all the attractions of Sapa.
Staff
Friendly and very willing to help.
Cleanliness & Comfort
The hotel is clean and tidy. Room was comfortable with great views to the imposing mountains.
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Apr 19, 2023

Hi Tony,

It's great that you've had a great trip to Sapa with us and really appreciate your sharing. Your album is really exclusive and you both look so fit, like you're ready all the time :D

Hope to welcome you and Jenny here soon!

All my best,
Minh

We had a great time on our Easter Holiday trip
Mexico | Apr 6 - Apr 11, 2023

H
Heather M.
Flower Mound, TX | Reviewed on Apr 13, 2023
We had a great time on our Easter Holiday trip to Mexico. Lizbeth, with Rutopia, was very nice and kept us informed and was available to answer any questions we had along the way. Our driver in Valladolid was Carlo, he was great, even suggesting an additional Cenote that was not on the original itinerary, he was not just a driver, he was a guide. In Sian Ka'an we had a guide named Omar (not to be confused with our driver to and from the airport, who was also named Omar). Omar, the Sian Ka'an... Read more

We had a great time on our Easter Holiday trip to Mexico. Lizbeth, with Rutopia, was very nice and kept us informed and was available to answer any questions we had along the way. Our driver in Valladolid was Carlo, he was great, even suggesting an additional Cenote that was not on the original itinerary, he was not just a driver, he was a guide. In Sian Ka'an we had a guide named Omar (not to be confused with our driver to and from the airport, who was also named Omar). Omar, the Sian Ka'an guide, was really great, very knowledgeable and accommodating. We liked the Le Muuch Hotel in Valladolid, good location, comfortable room, nice common areas and friendly staff. Chichen Itza was amazing, but we wish we had an earlier arrival time to beat the crowds, because it was very very crowded. The Yokdzonot Cenote was wonderful, cool clear water and a peaceful break after the heat and crowds at Chichen Itza. I got sick on Saturday morning and we had to delay our departure from Valladolid, so what was probably a cooking class turned into just lunch that was served to us, but it was a very nice lunch in the home of a local family. We didn't care for Tulum very much. The archeological site was okay, but it was overly crowded, entry was confusing, everything was very overpriced, and the tour was too short. The beach strip where we stayed was crazy crowded, with a single narrow road packed with cars, buses, scooters, bikes and pedestrians, it was not the small laid back beach town I was expecting. Utilities must be hard to come by, because the businesses ran on generator power, which was loud and smelly, water was trucked in, so it was at a premium everywhere. When I asked where I could get drinking water to refill my water bottles at the hotel they just shrugged and said I could buy water at the restaurant or a nearby shop, since the small water cooler at the front desk always seemed to be empty. The staff at the Hip Hotel were nice and our room was also very nice. I think the beach is usually very nice, although when we were there is was full of fishy smelling seaweed so we did not go swimming in the ocean water. The thing we liked best about Tulum was our day in Sian Ka'an, which was really beautiful. The archeological site there was quiet and secluded in the jungle. The boat ride and float trip were wonderful. The lagoon water there was amazingly clear, cool and beautiful. I would highly recommend that activity to anyone. The only thing we didn't like was that transportation was shared, which is fine, except it was shared by people who were participating in different activities there than we were, so once our tour was over we had to wait almost two hours for the other group to finish before we could be transported back to the hotel. Overall, great trip! We would recommend Chichen Itza, the cenotes and Sian Ka'an to anyone! I would not recommend Tulum to anyone.

Activity Review
Explore Chichén Itzá: A Wonder of the Mayan World
Explore Chichén Itzá: A Wonder of the Mayan World
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Isabelle Bauer
Isabelle
Isabelle Bauer
Local specialist in Tulum | Replied on Apr 14, 2023

Dear Heather,

I appreciate a lot that you took some time to write your feedback - thank you very much!

I am happy that you especially enjoyed the tours with our guides Carlo & Omar- this proves us right to exclusively work with local guides that are committed to a high quality service.

I wish you all the best and I hope that you will visit Mexico again soon!
Isa

Hakim and the kimkim team did a great job in ...
Morocco | Mar 31 - Apr 7, 2023

Jose
Jose M.
France | Reviewed on Apr 13, 2023
Hakim and the kimkim team did a great job in organizing our trip to Morocco. They took the time to understand what my wife, daughter, and I were looking for on our trip and planned exactly what we wanted. We started off with two days in Fes which included a six hour tour of the medina and surrounding areas of the city. Our guide gave us a brief history of Fes and he also gave us some great insight into the Muslim religion and Ramadan. We stayed at a riad in the medina with a beautiful... Read more

Hakim and the kimkim team did a great job in organizing our trip to Morocco. They took the time to understand what my wife, daughter, and I were looking for on our trip and planned exactly what we wanted.

We started off with two days in Fes which included a six hour tour of the medina and surrounding areas of the city. Our guide gave us a brief history of Fes and he also gave us some great insight into the Muslim religion and Ramadan. We stayed at a riad in the medina with a beautiful courtyard and very comfortable rooms. The staff were very friendly and helpful.

From Fes, we drove south to Merzouga which is a small town in the Sahara Desert. From Merzouga we took a camelback ride through the desert sand dunes to a campsite about an hour away. We spent the night in a luxury camp with a fantastic dinner and breakfast. We also took in the sunset and sunrise from the dunes. This excursion out to the desert would turn out to be the highlight of our trip.

After breakfast in the desert camp, we rode the camels back to Merzouga and continued westward towards Marrakech. We made several stops along the way to see some beautiful gorges, the film town of Ouarzazate, and an overnight stop at Ait Benhaddou. I must mention that we were traveling just the three of us in a very comfortable SUV and our driver was excellent. He would explain to us the various sites along the way.

Marrakech was our final stop, and the city did not disappoint. Our stay included a food tour, a three hour tour of the medina, and a Hammam experience. We also spent a day in the Atlas Mountains hiking and having lunch with a Berber family. The Dar (hotel) was fantastic, again with very comfortable rooms and excellent staff.

Overall, we thoroughly enjoyed our trip to Morocco. Hakim was always responsive to our questions leading up to the trip and he did an amazing job in booking first rate hotels (riad/dar), and in organizing tours and other events for us. Hakim was in touch with us throughout the trip to make sure everything was going according to plan. My family highly recommends the kimkim team, especially Hakim, for a unique experience in Morocco.

Hotel Reviews
GuestHouse Bagdad Café
Ait Ben Haddou

Not a luxury hotel but the restaurant was first rate.

Authenticity & Character
Great for a one night stopover.
Location
A quick walk to the kasbah.
Staff
Very friendly with great restaurant service. Dinner was awesome.
Cleanliness & Comfort
Everything was clean and comfortable.
Dar Baraka & Karam
Marrakech

A very beautiful Dar in the medina.

Authenticity & Character
Beautiful rooms with courtyard.
Location
Down some winding streets in the medina.
Staff
Very friendly staff, very professional.
Cleanliness & Comfort
The room and bathroom were spotless.
Riad Madu Desert Camps
Merzouga

This is a luxury desert camp. The tents are very comfortable and come with complete bathroom.

Authenticity & Character
A great Sahara Desert experience.
Location
Out in the sand dunes of the Sahara Desert.
Staff
Excellent staff, very friendly and professional.
Cleanliness & Comfort
The tents were clean and incredibly comfortable.
Riad la Perle de la Médina
Fès

Beautiful courtyard, very comfortable room, and friendly staff.

Authenticity & Character
The beautiful courtyard.
Location
Right in the medina.
Staff
Very friendly, helpful, and professional.
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 06, 2023
Dear Jose, I am thrilled to receive your kind words and am delighted to hear that you and your family had such a wonderful time during your trip to Morocco. Reading about your experiences, from the enchanting streets of Fes to the breathtaking Sahara Desert and the vibrant city of Marrakech, brought a smile to our faces here at Kimkim. Exploring the medina in Fes, embarking on a camelback ride through the Sahara, and immersing yourselves in the rich culture of Morocco during Ramadan sound... Read more

Dear Jose,

I am thrilled to receive your kind words and am delighted to hear that you and your family had such a wonderful time during your trip to Morocco. Reading about your experiences, from the enchanting streets of Fes to the breathtaking Sahara Desert and the vibrant city of Marrakech, brought a smile to our faces here at Kimkim.

Exploring the medina in Fes, embarking on a camelback ride through the Sahara, and immersing yourselves in the rich culture of Morocco during Ramadan sound like incredible adventures. I'm pleased that our team could contribute to making these moments special for you.

Your compliments about the accommodations, the riad in Fes, the luxury camp in the desert, and the property in Marrakech, are truly appreciated. It's heartening to know that our choice of hotels and attention to detail added to the overall enjoyment of your stay.

I'm especially glad to hear that your driver was excellent, providing valuable insights into the sites along the way. At Kimkim and Orion Trek Voyages (the local company in Morocco), we understand the importance of knowledgeable and friendly drivers, and I'm pleased that your journey was enriched by his expertise.

If you ever decide to explore another destination or have any future travel plans, please don't hesitate to reach out. We would be honored to assist you in creating another unforgettable adventure.

It was truly a pleasure assisting you in planning and organizing your journey. Wishing you and your family continued joy and countless more travel adventures,

Best,
Hakim

we do appreciate the planification and follow.up
Greece | Mar 31 - Apr 10, 2023

Bao Phuong
Bao Phuong L.
Canada | Reviewed on Apr 13, 2023
we do appreciate the planification and follow up of our trip .
Santorini hotel is great for service and location , our guide in Santorini is amazing., but do not like so much cruise as circuit is not great , boat passed by santorini and Oia 3 times !
Naxos is a hidden gem for circuit, guide and food. Hotel is ok , design of room is weird but location is amazing.
Mykonos is to visit once , hotel is absolutely amazing for service and room . We love tour of Chora guide is very good. ...
Read more

we do appreciate the planification and follow up of our trip .
Santorini hotel is great for service and location , our guide in Santorini is amazing., but do not like so much cruise as circuit is not great , boat passed by santorini and Oia 3 times !
Naxos is a hidden gem for circuit, guide and food. Hotel is ok , design of room is weird but location is amazing.
Mykonos is to visit once , hotel is absolutely amazing for service and room . We love tour of Chora guide is very good. Hightlight is cruise to Delos, the team ( father / daughter) is the nicest people it really show Greek hospitality, small group (8 people) , the only downside is tour of Delos where we are combined with a group of 20 people with 1 guide , hard to follow explanations .
In resume it is a great trip well organized , well follow up , we will be using your service again for our next Greek trip. We will post also comments on trip advisor
Again thank you for your efficiency and hospitality

Hotel Reviews
Cyano Suites
Naxos

Hotel is well situated but design of room is a bit uncommon

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Enigma Suites
Santorini

Hotel to stay if you are in Fira, location and room are great but the hospitality is main factor. Chris and her team is so nice and make us feel like home.

Authenticity & Character
Design and location is absolutely amazing
Location
Right overlook Caldera and walking distance to everywhere
Staff
Great hospitality
Cleanliness & Comfort
Palladium Boutique Hotel
Mykonos

Great hotel with amazing service. Breakfast is so good with a lot of choices and fresh ingredients

Authenticity & Character
Location
A bit far from Chora, but hotel has a paying transport
Staff
Most amazing staff
Cleanliness & Comfort
Activity Review
Santorini Island Discovery Small-group Tour
Santorini Island Discovery Small-group Tour
Santorini

Guide is great , very knowledgeable and kind. Circuit is very interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Effie Parasyrakis
Effie
Effie Parasyrakis
Local specialist in Athens | Replied on Jun 10, 2023

Dear Bao,

thank you for your kind words! We are all very happy that you enjoyed your trip to Greece so much!

Hope to see you back in Greece again soon!

Best,
Effie

This jam packed trip was incredible!
Turkey | Mar 31 - Apr 7, 2023

K
Kristin P.
Newnan, GA | Reviewed on Apr 13, 2023
This jam packed trip was incredible, and I can't speak highly enough of Berat and our full time guide Erdam. The trip: Wow! Berat managed to squeeze 4 different locations filled with activities in 7 days for a family of 9. Our ages ranged from 10-70. We could not have been happier with the trip itself. The service: Above and beyond!
Erdam had 9 people to rangle, and he was the kindest, most patient guide filled with knowledge and fun stories for both the kids and adults. He was...
Read more

This jam packed trip was incredible, and I can't speak highly enough of Berat and our full time guide Erdam.

The trip: Wow! Berat managed to squeeze 4 different locations filled with activities in 7 days for a family of 9. Our ages ranged from 10-70. We could not have been happier with the trip itself.

The service: Above and beyond!
Erdam had 9 people to rangle, and he was the kindest, most patient guide filled with knowledge and fun stories for both the kids and adults. He was flexible with our requests to add stops, and was all around a great guide. We ADORED him.

Berat: She actually came to lunch with us one day to surprise us, and she went way above and beyond trying to help track down a lost passport. (Which she found at a restaurant) She did WAY more than she was required to do, and we are so very thankful we were working with her. She had great communication with us, changed the schedule as needed, and she personally drove around one of us during the passport debacle to track it down. I don't know any other agency that would have done that.

Hotel Reviews
Pam Thermal Hotel
Pamukkale/Denizli

Nice hotel. Decent dinner offered, and had cool amenities.

Authenticity & Character
More like a resort, but still nice
Location
Staff
Cleanliness & Comfort
Nisanyan Houses
Selçuk

Beautiful and unique. We loved the character of the rooms.

Authenticity & Character
Best part about this place. Beautiful inside and gorgeous views!
Location
The hotel was great for the younger people in the party. For the grandparents in the group, the walks to the room and town were very steep, and there are not really other options to get around. We did fund super nice people in the village below to help drive them back up though.
Staff
Very helpful.
Cleanliness & Comfort
Helike Hotel
Nevsehir

Our favorite hotel. It was super unique and the heayed floors were amazing! The breakfast spread here was amazing too.

Authenticity & Character
The views!!!!
Location
Staff
Cleanliness & Comfort
Sirkeci Mansion Hotel
Istanbul

Great breakfast, and the location was perfect!

Authenticity & Character
Location
Perfectly located to walk right across the street to major attractions. It was even quiet at night for a city.
Staff
Really nice people and very helpful.
Cleanliness & Comfort
Activity Reviews
Pamukkale and Hierapolis
Pamukkale and Hierapolis
Pamukkale

Again, great experience here. Appreciated the guides knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Ancient City of Ephesus
Explore the Ancient City of Ephesus
Turkey

Great spot. And Erdam was a perfect guide. He even squeezed in Mary's house for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Ceramic Tradition in Avanos + Light Hiking in the Love Valley
Ceramic Tradition in Avanos + Light Hiking in the Love Valley
Cappadocia

Great little place who let us all try it. We enjoyed this!

Quality of Experience
Guides, Drivers and Staff
Transport
Kaymaklı Underground City
Kaymaklı Underground City
Cappadocia

Really amazing! Loved this !

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Tour at Sunrise
Hot Air Balloon Tour at Sunrise
Cappadocia

We did not get to do this due to the wind. Pretty bummed about that. Perhaps let future travelers know that this option only goes about 50% of the time and to be prepared for a back up option. We did the ATV tour at sunset, which was a great experience though. We appreciated Berat changing that out for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia

Amazing! Loved this as well. We stopped at a rug making shop for a demonstration. We really enjoyed that.

Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia

Loves Cappadocia and everything here. This was our favorite place.

Quality of Experience
Guides, Drivers and Staff
Transport
Public Boat Tour on the Bosphorus
Public Boat Tour on the Bosphorus
İstanbul

The public boat tour was a little underwhelming. The day was drizzly, and without a guide, there was not much to it.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul

We really enjoyed this tour. The Palace, Monique, and cistern were great!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Apr 14, 2023

Dear Kristin,

Many thanks for your positive review - we are so glad to hear you had a great time in Turkey. It was a joy to meet you and your family in person. We look forward to hosting you here again in the near future.

All best regards on behalf of Trail Travel team,
Berat

Met at convenient location - four people had ...
Italy | Apr 7 - Apr 12, 2023

S
Susan M.
Attleboro, MA | Reviewed on Apr 13, 2023
Met at convenient location - four people had signed up for trip, two of us showed up so we had a great
private tour! Driver was excellent - leader was fine, also - he was a seasoned photographer and gave us
important tips about cameras on cell phones - an added bonus!
Siena tour was thorough with lots of history - local woman really knows her stuff. San Giiminano very
touristy - we climbed up, had world famous ice cream and returned to van for trip to vineyard. a fair
bit of driving...
Read more

Met at convenient location - four people had signed up for trip, two of us showed up so we had a great
private tour! Driver was excellent - leader was fine, also - he was a seasoned photographer and gave us
important tips about cameras on cell phones - an added bonus!

Siena tour was thorough with lots of history - local woman really knows her stuff. San Giiminano very
touristy - we climbed up, had world famous ice cream and returned to van for trip to vineyard. a fair
bit of driving at rush hour.

only disappointment was the meal at the vineyard. we didn't get a tour - just a quick intro but then
sat in a lovely dining room - howere, our menu (no choices) was pedestrian at best. we watched others
enjoy beautiful offerings! wine was minimal but excellent. Thank you, Kim Kim, for remembering my
deposit and making these arrangements.

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 13, 2023

Hi Susan,
thank you very much for your feedback and message that is for sure very useful to us.
Have a safe trip back home and any assistance you might need in the future, we will be glad to assist you.

If I could give more than 5 stars I would!
Nepal | Apr 4 - Apr 12, 2023

Cavin
Cavin G.
Australia | Reviewed on Apr 13, 2023

From start to finish the planning and execution by the team was amazing. I did the 4 day trek up to Muldai and back down through Ghorepani, my guide Wanchhu was great throughout, making sure everything ran smoothly. Kripa was in constant communication and always made sure everything was answered when I had questions. Big thank you to Sushmita as well who went out of her way to get my phone back when I left it in a cab on the first day. This team really goes the extra mile and I will be definitely be using kimkim in the future and recommending it to other people.

Local specialist: Kripa Sunuwar
Kripa
Kripa Sunuwar
Local specialist in Kathmandu, Nepal | Replied on Apr 17, 2023

Hi Cavin, thank you for taking the time to share your experience with us! We are thrilled to hear that our team's hard work paid off and that you had an enjoyable and seamless trip with us. It brings us joy to read your review and learn that you loved Wangchu's company throughout the entire trip.
We eagerly anticipate your return in the future!

Warm regards,
Kripa

A Dream of a Journey- Morocco in 10 days
Morocco | Mar 26 - Apr 4, 2023

Erin
Erin B.
Los Angeles, CA | Reviewed on Apr 13, 2023
This trip to Morocco was everything I had wished for and more. Kimkim made it easy to set up an itinerary, book amazing riads, and set up transportation to see all the highlights that we wanted. Abdellatif and Saïd were very responsive and helpful with some last minute edits and additional activities.
All the accommodation we stayed at was stunning, clean, and welcoming. I especially loved Dar Rihana in the Dades Valley and our riad in Marrakech, Riad Pachavana. Each had a pool and scenic...
Read more

This trip to Morocco was everything I had wished for and more. Kimkim made it easy to set up an itinerary, book amazing riads, and set up transportation to see all the highlights that we wanted. Abdellatif and Saïd were very responsive and helpful with some last minute edits and additional activities.
All the accommodation we stayed at was stunning, clean, and welcoming. I especially loved Dar Rihana in the Dades Valley and our riad in Marrakech, Riad Pachavana. Each had a pool and scenic views from the balcony. The Tiziri Luxury camp, camel rides, and Berber experience was so special. Our stay in the Sahara desert was such an unforgettable experience. We loved learning more about the Berber culture, singing, and getting to meet those who live or have lived as nomads. We felt so safe and welcome throughout our journey through Morocco.
We can't say enough praise for our driver Samir! The real MVP of the trip! He not only was a safe, reliable driver, but a great companion to have on our 10 day road trip. He had amazing suggestions for restaurants and was so helpful at coordinating with Saïd some last minute changes to our itinerary. We couldn't have had such a smooth and successful trip without him.
We can only say we wish we had more time in Morocco! We are so grateful to everyone who made this trip such a wonderful experience.

Hotel Reviews
Riad Pachavana
Marrakech

This is such a beautiful riad in a perfect location in Marrakech, just a 20 min walk from the main square. The service was amazing, the staff is very kind and welcoming, and the ambience is relaxing and authentic. I especially loved the rooftop- you can see the Atlas mountains and the towers from nearby mosques.

Authenticity & Character
Loved the center pool, plants, and all the wall decorations. The room color themes is also such a cute touch!
Location
Staff
We loved meeting Youssef and Achraf, who both were especially accommodating and welcoming.
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

This is such a gem in the Dades Valley. It has a fresh, modern Moroccan interior and a beautiful outdoor terrance with stunning views of the valley. I could have sat out there and sipped their deliciously fragrant tea all day!

Authenticity & Character
Location
Staff
Our front dest host was so helpful! He went above and beyond in helping us make it to our hike on time and making us feel comfortable and welcome.
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Loved not only the accommodation but the experiences offered. We enjoyed tasting Madfouna in an authentic treehouse, to tea with nomads, and driving through the dunes. We felt very welcome and had such a fun and meaningful experience.

Authenticity & Character
Location
Very close to the dunes- easy to walk into and watch the sunrise
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Apr 15, 2023
Hi Erin, Thank you so much for taking the time to share your experience of your trip to Morocco with us. We are thrilled to hear that your trip was everything you had hoped for and more, and that you found our services to be helpful in creating an amazing itinerary, booking fantastic riads, and arranging transportation to see all the highlights that you wanted. It's great to hear that our driver Samir was a safe, reliable driver, and a great companion on your 10-day road trip. We will be... Read more

Hi Erin,

Thank you so much for taking the time to share your experience of your trip to Morocco with us. We are thrilled to hear that your trip was everything you had hoped for and more, and that you found our services to be helpful in creating an amazing itinerary, booking fantastic riads, and arranging transportation to see all the highlights that you wanted.

It's great to hear that our driver Samir was a safe, reliable driver, and a great companion on your 10-day road trip. We will be sure to pass along your kind words to him and the rest of our team.

Thank you once again for choosing us to help you plan your trip to Morocco, and we hope to have the opportunity to assist you again in the future.

Best,
Abdellatif.

Amazing family vacation to the Galápagos Islands
Galapagos Islands | Apr 2 - Apr 7, 2023

Leah
Leah T.
Portland, OR | Reviewed on Apr 13, 2023
Amazing family vacation to the Galapagos islands. From the moment I contacted KimKim and began conversing with Tammer I felt confident in my decision not to do my own bookings. During our adventure I felt we had a safety net and we’re in good hands. Tammer constantly provided us with accurate and timely details what to expect and when. The itineraries he created for us, was absolutely perfect in every way.
Without hesitation I would use this service again, and know that others would be...
Read more

Amazing family vacation to the Galapagos islands. From the moment I contacted KimKim and began conversing with Tammer I felt confident in my decision not to do my own bookings. During our adventure I felt we had a safety net and we’re in good hands. Tammer constantly provided us with accurate and timely details what to expect and when. The itineraries he created for us, was absolutely perfect in every way.
Without hesitation I would use this service again, and know that others would be equally impressed with the excellent service, quality of accommodations, itinerary planning expertise and attention to every detail. Tammer nailed it for me and my family! Bravo and thank you for the wonderful memories which include our interaction along the way with Tammer!

Hotel Reviews
SeaSide Hotel
Galapagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Solymar
Galápagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito

Perfect stop over, so close to the airport. Beautiful accommodations and food!

Authenticity & Character
Everything in one place
Location
Perfect stay at the airport
Staff
Cleanliness & Comfort
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Apr 18, 2023
Hi Leah,
I can't tell enough how happy we are here in KimKim to know you and the family have enjoyed your trip and that everything was to your liking. I knew that this was a special reunion trip for you, and I feel honored to have been part of its planning. It is our main goal, if not the only one, to offer our travelers unique experiences and help create everlasting memories. I thank you for your kind words and testimony, it honestly means a lot to me personally.
I hope to welcome you again...
Read more

Hi Leah,
I can't tell enough how happy we are here in KimKim to know you and the family have enjoyed your trip and that everything was to your liking. I knew that this was a special reunion trip for you, and I feel honored to have been part of its planning. It is our main goal, if not the only one, to offer our travelers unique experiences and help create everlasting memories. I thank you for your kind words and testimony, it honestly means a lot to me personally.
I hope to welcome you again here in Ecuador on another occasion when you can explore other charming places this gorgeous country has to offer.
Best,
Tamer

Great trip
Colombia | Mar 30 - Apr 5, 2023

E
Evan M.
Boston, MA | Reviewed on Apr 13, 2023
We had a great time and would never have been able to plan this trip ourselves. Margoth was helpful and friendly helping us iterate through trip plans. The spacing of everything was great - we were never rushed for time or wishing we were busier. Every tour guide we had was excellent (we had 3). Overall great experience. Read more

We had a great time and would never have been able to plan this trip ourselves. Margoth was helpful and friendly helping us iterate through trip plans. The spacing of everything was great - we were never rushed for time or wishing we were busier. Every tour guide we had was excellent (we had 3). Overall great experience.

Hotel Reviews
Hotel Capellan de Getsemani
Cartagena de Indias

Beautiful hotel but difficulty with hot water.

Authenticity & Character
Location
Staff
The staff here was amazing
Cleanliness & Comfort
The Artisan D.C. Hotel, Autograph Collection
Bogotá

Convenient location, nice room, huge breakfast, friendly staff

Authenticity & Character
Location
Convenient location
Staff
Cleanliness & Comfort
Felt very clean
Hotel Boutique Sazagua
Pereira

Loved staying here. A lot of the reviews called it “magical” and that’s a good description. The hotel feeds the birds in the morning, and we loved watching them during breakfast. We had a cooking class with Juan Pablo and he was great.

Authenticity & Character
Felt like staying in someone’s house
Location
Staff
Very friendly and helpful staff
Cleanliness & Comfort
Activity Reviews
Half Day City Tour of Bogotá Highlights
Half Day City Tour of Bogotá Highlights
Bogotá

Great tour with Oscar. Really knowledgeable and friendly guy. We appreciated his company and flexibility

Quality of Experience
Tour guide was great
Guides, Drivers and Staff
Transport
Cocora Valley,  Salento, & Coffee Farm Visit
Cocora Valley,  Salento, & Coffee Farm Visit
Colombia

Fantastic hike, fun coffee farm visit

Quality of Experience
Guides, Drivers and Staff
Natalia was awesome, all the drivers were friendly
Transport
Great drivers
Half Day City Tour of Cartagena Highlights
Half Day City Tour of Cartagena Highlights
Cartagena

The best tour guide! Amaro (I hope I’m spelling that right) is world class. Friendly, knowledgeable, and clearly well liked around town

Quality of Experience
Definitely our tour guide
Guides, Drivers and Staff
Transport
All great drivers
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Apr 13, 2023

Thank you so much Evan! And we really appreciate that you took the time to leave a review, thank you!! It was wonderful to have you and Anna in Colombia and it was a pleasure to be a part of your experience in Colombia! Thank you for your feedback and great to hear that you had a great time in Colombia!! That is our most important mission, making sure all travelers have the very best experience in our home country, and thank you for visiting Colombia!

Hasta pronto!
Margoth

Family friendly Ireland trip
Ireland | Apr 1 - Apr 6, 2023

Mareen
Mareen T.
Richmond, VA | Reviewed on Apr 13, 2023
Rachel took the time to talk with me several times in last minute plans and accommodate several child friendly activity requests. She gave helpful advice about each location and didn’t overschedule us. We had a fantastic trip! Read more

Rachel took the time to talk with me several times in last minute plans and accommodate several child friendly activity requests. She gave helpful advice about each location and didn’t overschedule us. We had a fantastic trip!

Hotel Review
Bushmills Inn
Bushmills
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
National Trust Causeway Coast Visitor Experience
National Trust Causeway Coast Visitor Experience
Ireland
Quality of Experience
Watch a Sheep Dog Demonstration at Glenshane Country Park
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rachel Long (deactivated)

Jessica our contact person in Italy is the b...
Italy | Mar 24 - Apr 2, 2023

Gemma
Gemma C.
Chicago, IL | Reviewed on Apr 12, 2023
Jessica our contact person in Italy is the best, amazing and awesome. She really did take care of us. Always available whenever we need her
She did go above and beyond the call of duty.
The situation we had in Rome she handled it really well.
Ciiro our tour guide in Amalfi is awesome. He entertained us really well.
Overall we had a great time
Read more

Jessica our contact person in Italy is the best, amazing and awesome. She really did take care of us. Always available whenever we need her
She did go above and beyond the call of duty.
The situation we had in Rome she handled it really well.
Ciiro our tour guide in Amalfi is awesome. He entertained us really well.
Overall we had a great time

Hotel Reviews
Hotel La Griffe
Rome

Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quirinale
Rome

Great service. Upgraded one Of our room after having a bad experience in the previous hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Kalea
Sorrento

The hotel is really cute. The decor, the staff are Awesome. Maria the best cook. Kitchen is really clean.

Authenticity & Character
The color Coordination
Location
Close to city center
Staff
Maria
Cleanliness & Comfort
Overall
Boutique Hotel Galatea
Rome

Very poor. The hotel has a stinking smell. When we complained about they gave us incense but it didn’t help with the smell. It’s smells moldy and sewer. When we came back the room is open and there is a big blue bucket in the middle of the room . The smell stays in our luggage

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kraft
Florence

The rooftop , the breakfast , the restaurant are really good.

Authenticity & Character
Location
Wish it’s closer to the city center
Staff
Willingness to help and answer all our question
Cleanliness & Comfort
The room and bathroom
Hotel Giorgione Venice
Venice

Nice hotel, friendly staff

Authenticity & Character
Location
Close to city center
Staff
Friendly
Cleanliness & Comfort
Activity Reviews
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

Ciro , the singing tour guide, driver is the best. He entertained us with his Nm singing voice. He recommended the best restaurant for Lunch.

Quality of Experience
Guides, Drivers and Staff
Ciro is awesome
Transport
Half Day Tour from Florence to Pisa - including the Leaning Tower
Half Day Tour from Florence to Pisa - including the Leaning Tower
Florence

The group tour was organized and our tour guide is amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum tickets
Vatican Museum tickets
Rome

The tickets doesn’t include the Sistine chapel and the St Peter’s basilica , which I think is very important to explore. We don’t have a tour guide inside the museum. So we are lost most of the time.

Quality of Experience
Venice Gondola Ride
Venice Gondola Ride
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Venice Walking Tour with St. Marks Basilica Access
Venice Walking Tour with St. Marks Basilica Access
Italy

Our tour guide is the best. She really knows the history. We enjoyed every minute of it

Quality of Experience
Guides, Drivers and Staff
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Apr 18, 2023

Hi Gemma,
Thank you for taking the time to leave a detailed review about your travel experience with us.
We're glad to know that you were satisfied with our service. We put customer experience and satisfaction as our priority!
I'm sorry that you didn't visit the Sistine Chapel and St. Peter's Basilica, but I kindly inform you that the Vatican Museums tickets always include a visit to both sites.
I wish all the best to you and your sisters :)
Warm regards,
Maria Grazia

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.