Kimkim Trip Reviews

4.8
Based on 19,459 ratings
Read 19,459 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Memorable Morocco Holiday!!
Morocco | Feb 8 - Feb 14, 2023

A
Anupama K.
Solon, OH | Reviewed on Mar 22, 2023
All the arrangements made by Hakim was very good.
Our English speaking driver Mohammed was very personable & made the long drives between places very interesting.
Can’t wait to come back to Morocco to visit the rest of the country!
Thank you Mohammed !
Thank you Hakim & Orion Trek!
Read more

All the arrangements made by Hakim was very good.
Our English speaking driver Mohammed was very personable & made the long drives between places very interesting.
Can’t wait to come back to Morocco to visit the rest of the country!
Thank you Mohammed !
Thank you Hakim & Orion Trek!

Hotel Reviews
Riad Ksar Ighnda
Ait Benhaddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga

Amazing placw! Everything about this place is Top Class!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auberge Chez Pierre
Boumalne Dades

Beautiful location! Great food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Jardins De La Koutoubia
Marrakech
Authenticity & Character
Location
Easy access to the Medina & the old city
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Hammam & Massage
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Aït Benhaddou via Alnif
Merzouga to Aït Benhaddou via Alnif
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani
Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Apr 30, 2023

Dear Anupama,

Thank you so much for your valuable feedback!

It has been more than a great pleasure for me to work with you and offer you this wonderful experience in my beautiful country. You have been such a great couple since Day 1 and the exchange with you has always been positive and amazing. I'm glad that all the arrangements we made for you were at your expectations. I hope to work again with you in the near future and I truly can't wait to offer you another exceptional trip to discover the other side of Morocco.

Wishing you all the very best!
Hakim

My incredible trip to The Netherlands and Belgium
The Netherlands | Dec 26 - Jan 9, 2023

R
Roudha L.
the United Arab Emirates | Reviewed on Mar 22, 2023

Our trip advisor was bas and he was incredible to work with and easy to communicate our needs and wants for the trip my mother and I took for the first time in the Netherlands and Belgium. Kimkim is such a great trip advisor website that makes everything super easy and efficient. I would definitely 100000% use Kimkim again for another trip hopefully.

Local specialist: Bas Naus
Bas
Bas Naus
Local specialist in Nijmegen, Netherlands | Replied on Mar 22, 2023

Dear Roudha, Thank you very much for your kind words! We are delighted to hear you enjoyed your stay in the Netherlands and Belgium and that you appreciated our services. All the best to you and see you again!
Kind regards,
Bas.

A memorable trip across Vietnam
Vietnam | Mar 5 - Mar 19, 2023

Luca
Luca P.
San Mateo, CA | Reviewed on Mar 22, 2023
A memorable trip across Vietnam from the North to the South. Mr Thien (or “T” as he prefers to goes by) was our guide and he made this great trip even better for his knowledge, his dedication to his job and his sense of humor. Or guide in Hue was Sammy (“Tam”) and she was also fantastic giving us a very unique perspective and a taste of salted coffee, a specialty from Hue. The food and the people of Vietnam are truly special and we spent two amazing weeks. We wish we could have stayed... Read more

A memorable trip across Vietnam from the North to the South. Mr Thien (or “T” as he prefers to goes by) was our guide and he made this great trip even better for his knowledge, his dedication to his job and his sense of humor.

Or guide in Hue was Sammy (“Tam”) and she was also fantastic giving us a very unique perspective and a taste of salted coffee, a specialty from Hue.

The food and the people of Vietnam are truly special and we spent two amazing weeks. We wish we could have stayed longer.

Hotel Reviews
Liberty Central Saigon Riverside
ho chi minh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Pavillon Hoi An Luxury Resort & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alba Wellness Valley Resort
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Retreat
Thanh Hoa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Allure Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City Highlights
Ho Chi Minh City Highlights
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Transport
Hue Sightseeing
Hue Sightseeing
Hue
Quality of Experience
Guides, Drivers and Staff
Transport
Ninh Binh to Halong Bay & Cruise
Ninh Binh to Halong Bay & Cruise
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat trip to Thien Ha Cave & Thung Nham Bird Garden (Ninh Binh)
Boat trip to Thien Ha Cave & Thung Nham Bird Garden (Ninh Binh)
Ninh Binh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pu Luong to Ninh Binh
Pu Luong to Ninh Binh
Pu Luong Nature Reserve
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Pu Luong Nature Reserve
Explore Pu Luong Nature Reserve
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking and rafting in Pu Luong
Hiking and rafting in Pu Luong
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Sightseeing & Street Food Tour
Hanoi City Sightseeing & Street Food Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Massage Session
Hanoi
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 23, 2023

Dear Luca,
Thank you so much for your feedback. We are very thrilled to hear that you enjoyed your holiday in Vietnam. Thanks for your kind words about Thien and Tam, they remember you and send you warm regards.
It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!
Best,
Long

Chile adventure.
Chile | Mar 7 - Mar 21, 2023

Marilina
Marilina R.
United Kingdom | Reviewed on Mar 22, 2023

This is the first time we have used kimkim to help plan our holiday and would have no hesitation in recommending to others. Lorena, our Chile travel consultant listened to the needs off our group and worked with us to come up with a set of experiences we will never forget. The attention to detail allowed us to travel extensively with ease and we were all so impressed with the level of organisation involved that allowed us to do that.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Mar 22, 2023

Thanks, Marilina. You are so sweet and were such a gracious traveler. I really enjoyed planning this trip for your group, visiting so many different places throughout Chile.
I wish you all nothing but the best!
Lorena

We will like to thank our guide Florin for m...
Romania | Feb 28 - Mar 20, 2023

I
ivonne m.
Puerto Rico | Reviewed on Mar 22, 2023
We will like to thank our guide Florin for making this trip a fantastic experience. His knowledge, patience, experience, good humor, complacency , punctuality were few of his assets. Everything he planned for us was amazing: Peles Castle, Bran Castle, Brasov City, Curtea de Arges Monastery, the Turda Salt Mine, the wooden churches, the happy cementery, the painted egg museum, Constata and the black sea, Nessebar and the beautiful city of Sofia.
We also appreciate the guide and company of...
Read more

We will like to thank our guide Florin for making this trip a fantastic experience. His knowledge, patience, experience, good humor, complacency , punctuality were few of his assets. Everything he planned for us was amazing: Peles Castle, Bran Castle, Brasov City, Curtea de Arges Monastery, the Turda Salt Mine, the wooden churches, the happy cementery, the painted egg museum, Constata and the black sea, Nessebar and the beautiful city of Sofia.
We also appreciate the guide and company of Bogdan Pistritu thanks for together with Florin make this trip inmemorable.
Florin the best guide you can get!!!

Activity Reviews
 Marvel at the Citadel of Veliko Tarnovo
Marvel at the Citadel of Veliko Tarnovo
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Day-trip to Rila Monastery
Day-trip to Rila Monastery
Sofia
Quality of Experience
Guides, Drivers and Staff
Transport
See the Roman Amphitheater in Plovdiv
See the Roman Amphitheater in Plovdiv
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Free day in Sofia
Free day in Sofia
Sofia
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Historic Sofia
Tour Historic Sofia
Sofia
Quality of Experience
Guides, Drivers and Staff
Transport
Experience the Magic of Nessebar
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy a day at the SPA and walking on the beach
Enjoy a day at the SPA and walking on the beach
Mamaia
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Bucovina
Discover Bucovina
Gura Humorului
Quality of Experience
Guides, Drivers and Staff
Transport
 Bucharest city tour
Bucharest city tour
Bucharest
Quality of Experience
Guides, Drivers and Staff
Transport
From Maramures to Bucovina
From Maramures to Bucovina
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
 See Wooden Churches & Merry Cemetery
See Wooden Churches & Merry Cemetery
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
 Turda salt mine and Cluj
Turda salt mine and Cluj
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
 Day-trip to Sighisoara & Biertan
Day-trip to Sighisoara & Biertan
Sibiu
Quality of Experience
Guides, Drivers and Staff
Transport
Bucharest to Sibiu with Curtea de Arges Monastery
Bucharest to Sibiu with Curtea de Arges Monastery
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Peles Castel, Bran Castle and Brasov Medieval City
Day trip to Peles Castel, Bran Castle and Brasov Medieval City
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Florin Preda
Florin
Florin Preda
Local specialist in Bucharest | Replied on Mar 22, 2023

Dear Ivonne,

Thank you for your kind words.
It was a pleasure to be part of your group and your experience.
I am happy you loved the tour and left with beautiful memories.
I hope to meet you, your family, and your friends on other tours.

Greetings from Romania,
Florin

Johanna and her team were amazing. We had a g...
Chile | Mar 12 - Mar 18, 2023

Bobby
Bobby S.
Lutz, FL | Reviewed on Mar 22, 2023

Johanna and her team were amazing. We had a great time. Small issues which were taken care of promptly. Everything was well organized and communication was great. We were a big group with varying needs and her team was able to handle it all professionally and timely manner. Thank you for making this a great trip for us!!!

Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Mar 23, 2023

I'm glad you and your family enjoyed your trip to Chile! It was lovely to meet you all and am looking forward to helping you plan for your next destination!

Viva Chile!
Chile | Mar 12 - Mar 18, 2023

Srikanth
Srikanth K.
Tampa, FL | Reviewed on Mar 21, 2023

Chile was a fantastic country to visit. The diversity starting with the lagoons in the high regions of the Atacama desert, to the Glacier regions and mountain vistas in Patagonia and the happening city of Santiago left us spellbound. Our guides, Johanna and Kristy were amazing, patient and super helpful through out the planning and the trip.

Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Mar 23, 2023

It was our pleasure to help you and your families navigate your way through Chile ... I'm sure Kristy will agree that it was a memorable trip for us too!

We look forward to helping you plan your next trip!

Best,
Johanna

10 Days in Morocco with family
Morocco | Mar 10 - Mar 19, 2023

Ruben
Ruben B.
Orlando, FL | Reviewed on Mar 21, 2023
Took a 10 day trip to Morocco with my family. Abdellah, Said and their team were amazing. The communication was great. They always were checking on us to make sure we were safe and having fun. Bachir, our driver, was unbelievable. He kept us safe on the road and taught us so much about his country and their culture. You need a driver in Morocco. There are so many cops on the roads stopping cars just because.
Abdullah and Said were able to book amazing Riads for us and such fun...
Read more

Took a 10 day trip to Morocco with my family. Abdellah, Said and their team were amazing. The communication was great. They always were checking on us to make sure we were safe and having fun. Bachir, our driver, was unbelievable. He kept us safe on the road and taught us so much about his country and their culture. You need a driver in Morocco. There are so many cops on the roads stopping cars just because.
Abdullah and Said were able to book amazing Riads for us and such fun experiences. I just told them the type of places I wanted to stay and the types of activities we wanted to do, they took care of everything.
The Dessert experience was unforgettable. My daughter still talks about her Camel ride and riding the Quads around the dunes. Glamping in the desert was something out of this world.
The 5:45 am pick up for the Hot Air Balloon in Marrakesh was worthy. What an experience.
Hassam, our guide in Marrakesh was great. He is so knowledgeable of his culture and the history of the city. Try to make sure he is your guide.
I would like to thank all of the people that made us feel so safe and welcome. Our driver Bachir, all the people that worked in the Riads and excursions..Said, thank you for taking the time to meet us at the end of the trip to make sure we had a great time. Also, thanks for booking the Hammam on our last day in Marrakech at our Road. It was amazing. Such a great treat before we had to come home.
We would definitely recommend Abdullah, Said and his team. Work well done guys. Thank you for all the memories.

Hotel Reviews
Riad Salam Fes
Fes

You would never know the size and how beautiful this place is from outside. This place is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

The place is probably the nicest Riad in the city. However, it is small. People are super friendly and the place is beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

The place is unbelievable. The only thing we stayed 2 nights and both nights we got the same food. However, i would stay there again. The people were great and the place is beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Jardins De La Koutoubia
Marrakech

Spectacular. The spa is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything
Riad Ksar Ighnda
Ait Benhaddou

One of the most beautiful Riads we stayed. The place is amazing. It is so beautiful. We would stay there any time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 22, 2023
Dear Ruben, Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Said and the entire team made your 10-day Morocco trip memorable. It's wonderful to know that your little princess had an amazing time in the desert, enjoying her camel ride and riding quads around the dunes :) It's great to know that the communication, accommodations, and activities were all to your satisfaction. We're also glad that Bachir, Hassan, and the Riads staff... Read more

Dear Ruben,

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Said and the entire team made your 10-day Morocco trip memorable. It's wonderful to know that your little princess had an amazing time in the desert, enjoying her camel ride and riding quads around the dunes :)

It's great to know that the communication, accommodations, and activities were all to your satisfaction. We're also glad that Bachir, Hassan, and the Riads staff contributed to your unforgettable experience.

Thank you for your recommendation, and we appreciate your kind words. We look forward to helping you create more memories in the future!

Kindest regards,
Abdel.
Original Travels

Norway by train
Norway | Jan 12 - Jan 19, 2023

Christopher
Christopher E.
United Kingdom | Reviewed on Mar 21, 2023
What a terrific trip for myself and my family up through Sweden and back down through Norway. Tom was an exceptional guide, answering any questions promptly (including ones concerning events outside our Kim Kim trip). Tom even followed our train movements online to make sure we got to our destinations safely. I can't recommend Kim Kim highly enough. Read more

What a terrific trip for myself and my family up through Sweden and back down through Norway. Tom was an exceptional guide, answering any questions promptly (including ones concerning events outside our Kim Kim trip). Tom even followed our train movements online to make sure we got to our destinations safely. I can't recommend Kim Kim highly enough.

Hotel Reviews
Bergen Børs Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sørheim Brygge
Lyngseidet

Lovely owners. Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø

Great location. Lovely staff. Terrific breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Husky Safari: Dog Sledding in Lyngen
Husky Safari: Dog Sledding in Lyngen
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Snowmobile Safari Adventures
Snowmobile Safari Adventures
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

Brilliant experience and a lovely, knowledgeable guide. I would recommend this to anyone visiting Bergen - a beautiful city.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Mar 29, 2023

Hi Chris.

I am so happy to hear you and your family had a great time visiting Norway, and I'm glad I could be of assistance and support for you 🙂

Best,
Ton

Excellent experience!
Morocco | Mar 12 - Mar 19, 2023

D
Divyanka P.
Kirkland, WA | Reviewed on Mar 21, 2023
I recently had the pleasure of traveling to Morocco with KimKim Travel. My friends and I were looking for a trip that would allow us to experience the best of Morocco's culture, history, and natural beauty, and KimKim Travel delivered on all fronts. Our trip was expertly planned and executed by our travel specialist, who worked with us to create a customized itinerary that perfectly suited our interests. We visited all of the major highlights of Morocco, including Casablanca, Rabat, Fes,... Read more

I recently had the pleasure of traveling to Morocco with KimKim Travel. My friends and I were looking for a trip that would allow us to experience the best of Morocco's culture, history, and natural beauty, and KimKim Travel delivered on all fronts.

Our trip was expertly planned and executed by our travel specialist, who worked with us to create a customized itinerary that perfectly suited our interests. We visited all of the major highlights of Morocco, including Casablanca, Rabat, Fes, Marrakech, and the Sahara Desert. We also had the opportunity to explore some lesser-known gems, such as the ancient city of Volubilis and the Blue City of Chefchaouen.

Throughout our trip, we were treated to the utmost in hospitality and care. Our driver Hassan was incredibly knowledgeable about Morocco and its history, and he went out of his way to make sure we had a comfortable and enjoyable journey. He also took us to some great places that we would never have found on our own.

I would highly recommend KimKim Travel to anyone looking for a trip to Morocco. They offer a wide range of tours and activities, and they will work with you to create a customized itinerary that perfectly meets your needs. I guarantee you will have an unforgettable experience with KimKim Travel.

In addition to the excellent service and planning, I would like to specifically thank our driver Hassan for his kindness and flexibility. He was always willing to answer our questions and go the extra mile to make sure we had a great time. He even drove us to the airport on our last day, which was a huge help.

Overall, I had an amazing experience with KimKim Travel and would highly recommend them to anyone looking for a trip to Morocco.

Hotel Reviews
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 22, 2023

Dear Divyanka,

I would like to pass on your message and thank you on behalf of the KimKim and Original Travels teams for taking the time to write such a great review. It's wonderful to hear that you had an amazing experience in Morocco with an expertly planned itinerary, knowledgeable driver, and excellent hospitality. We are thrilled that we could help you experience the best of Morocco's culture, history, and natural beauty. We appreciate your kind words and recommendation, and we hope to have the opportunity to welcome you back to Morocco in the future.

Kindest regards,
Abdel

Great trip coordinators: Alberto and Jean
Costa Rica | Mar 10 - Mar 20, 2023

Joyce
Joyce C.
San Mateo, CA | Reviewed on Mar 21, 2023
I started with Alberto and he helped me plan an amazing trip that was the right balance of activities and down time. While on the tour, Jean Carlo, took care of me. He helped me when there were little hiccups along the way. It was great to be able to contact him when a problem arose. He was able to smooth things out and make whatever issue that came up go away. He was great! Read more

I started with Alberto and he helped me plan an amazing trip that was the right balance of activities and down time. While on the tour, Jean Carlo, took care of me. He helped me when there were little hiccups along the way. It was great to be able to contact him when a problem arose. He was able to smooth things out and make whatever issue that came up go away. He was great!

Hotel Reviews
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José

This was a good place to stay as you were making the transition in or out of the country. It was a perfect place for me to stay for one night when my vacation ended and needed to catch an airplane the next day.

Authenticity & Character
Exactly what I would expect from a Raddison hotel
Location
Close to the airport with an airport shuttle service
Staff
Very helpful
Cleanliness & Comfort
The room was clean and well maintained.
Si Como No Resort & Wildlife Refuge
Manuel Antonio

Loved everything about this resort! My room was fantastic. It had a little seating area where I could sit and relax after my activities of the day. My view of the ocean was just awesome. Can’t say enough nice things about the resteraunt. The staff was always friendly and helpful. The location was great and I could walk to little stores close by.

Authenticity & Character
The place had a tropical setting and feel.
Location
The resort is part of a wild life refuge and there were amazing animals to be seen at the resort, including monkeys, iguanas, and birds.
Staff
The staff was great, very knowledgeable and helpful.
Cleanliness & Comfort
The whole place was clean and well maintained.
El Establo Mountain Hotel
Monteverde

The hotel is beautiful and in a beautiful setting. My room was in one of the buildings at the top of the hill, so I had an amazing view. From the reception up to my room is a steep climb about a mile long, so the property is not really walkable, but they do have a shuttle service that will take you anywhere you want to go on the property. I found the room itself to be beautiful, but there was only one chair in the room. It could have used a second chair and a small table. Also, the walls between the rooms are very thin and I could hear everything that went on in the next room, even quiet conversations. I used ear plugs to help me sleep.

Authenticity & Character
Beautiful view from my balcony.
Location
Seemed to be close to the sights I wanted to visit
Staff
Staff was a little hit and miss. There were some that were friendly and helpful and some who were not.
Cleanliness & Comfort
The resort and my room were very clean, but there was a noise issue with the room
Arenal Manoa & Hot Springs
Fortuna

Amazing resort with friendly and helpful staff. Loved the setting, and the private patio garden area. The room was spacious and clean. The restaurant was great. It has wonderful food and a beautiful setting. There are lots of activities at the resort and wonderful walking paths in a quiet setting. I would definitely stay there again

Authenticity & Character
I loved all of the bird sightings at the property. The resort has a tropical garden setting, but is surrounded by forest.
Location
The resort was back away from the road and it was quiet, but a short taxi ride would tak you into town.
Staff
They were all so nice and went out of their way to be helpful. Many of them took the time to learn my name and my preferences
Cleanliness & Comfort
Everything was very clean and well maintained
Activity Reviews
Mangrove Boat Tour
Mangrove Boat Tour
Manuel Antonio

This was a fun relaxing tour. We saw a lot on the gentle boat ride through the mangroves to the sea.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica

Awesome experience. The variety of the animals from white tail deer to bats, just great.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Loved learning about chocolate, coffee and sugar cane in Costa Rica. The tour guide was just great!

Quality of Experience
Guides, Drivers and Staff
Transport
Birdwatching Tour in Monteverde (5:00 am)
Birdwatching Tour in Monteverde (5:00 am)
Monteverde

Loved the tour.

Quality of Experience
Very knowledgeable and helpful guide..
Guides, Drivers and Staff
Transport
Horseback Riding in the Cloud Forest
Horseback Riding in the Cloud Forest
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Paradise Hot Springs
Visit Paradise Hot Springs
Arenal/La Fortuna

It is a beautiful setting and the restaurant was good. I found the water in most of the “hot spring” pools to be on the cool side.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Birdwatching tour by the Arenal Lake
Birdwatching tour by the Arenal Lake
Arenal/La Fortuna

My guide was so knowledgeable. I really learned a lot from him.

Quality of Experience
Very knowledgeable guide
Guides, Drivers and Staff
Very helpful
Transport
Good clean and comfortable vehicle
Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike
Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike
Arenal/La Fortuna

Beautiful setting and amazing wildlife viewing.

Quality of Experience
The hike itself was great, but my guide made it even more special!
Guides, Drivers and Staff
They were both very knowledgeable and planned the perfect level of activity for me.
Transport
My driver would see something and make a point of stopping so I could get a picture
Local specialist: Alberto Molina
Alberto
Alberto Molina
Local specialist in Costa Rica | Replied on Mar 31, 2023

Hello Joyce
I am glad that you enjoyed Costa Rica, it was a pleasure to help you with your trip here in Costa Rica.
Best regards,
Alberto

Kimkim came through with a great tour of Greece
Greece | Mar 7 - Mar 16, 2023

S
Stan R.
Santa Clara, CA | Reviewed on Mar 21, 2023
Irene planned our trip after input from us stating our interest in ancient history and some nature experience. The tour guides at the acropolis, Delphi, and our hike on the ancient Delphi trail were excellent. We tour Mycenae and the Temple of Poseidon ourselves. Our drivers were prompt, friendly , and spoke sufficient English to add some local information. Changes had to be made and the team did accommodate us with ease. So overall we paid and received services that made our trip efficient... Read more

Irene planned our trip after input from us stating our interest in ancient history and some nature experience. The tour guides at the acropolis, Delphi, and our hike on the ancient Delphi trail were excellent. We tour Mycenae and the Temple of Poseidon ourselves. Our drivers were prompt, friendly , and spoke sufficient English to add some local information. Changes had to be made and the team did accommodate us with ease. So overall we paid and received services that made our trip efficient and thorough for our given days.

Hotel Reviews
Sweet Home Hotel
Athens

On a street under construction with no character. Rooms have some charm with high ceiling, pretty moldings, chandeliers but European small . Bathroom was very modern. and spacious. Breakfast was excellent

Authenticity & Character
Location
Very close to many restaurants, reasonable laundry, food court restaurant, and 15 min walk to Temple of Zeus, and other sites.
Staff
A ll but one were very friendly and helpful
Cleanliness & Comfort
Very clean and great linens
Kastalia Boutique Hotel Delphi
Delphi

Pleasant enough room with great view of mountains . Breakfast was very poor probably because it was off season and few people were staying at hotel

Authenticity & Character
Location
Town is so small , can’t miss anything. Right next to ancient trail
Staff
Cleanliness & Comfort
Impero Nafplio Hotel & Suites
Nafplio

Fabulous newish hotel with spacious modern room and fabulous breakfast

Authenticity & Character
Location
Close to water and in middle of old town
Staff
Very friendly staff
Cleanliness & Comfort
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Mar 22, 2023

Dear Stan,

Thank you so much for your time to write these kind words and for your valuable feedback! I am happy that overall you had a great tour in Greece and I hope that one day you would like to come back and see more of our beautiful country!

Wishing you safe travels!

All the best,
Irene

Outstanding Colombian coast adventure with a toddler!
Colombia | Jan 29 - Feb 4, 2023

Story
Story E.
Wayne, NJ | Reviewed on Mar 21, 2023
We had such an amazing experience from start to finish working with KimKim and Margoth. Our trip to the Caribbean cost of Colombia was incredible! The easy communication was so appreciated. They even arranged Spanish-speaking guides to help us get from point A to point B on our daily adventures, which while traveling with a toddler totally prevented some additional stress. Margoth helped us plan and execute this trip flawlessly! We loved the guides and driver/services arranged for us... Read more

We had such an amazing experience from start to finish working with KimKim and Margoth. Our trip to the Caribbean cost of Colombia was incredible!

The easy communication was so appreciated. They even arranged Spanish-speaking guides to help us get from point A to point B on our daily adventures, which while traveling with a toddler totally prevented some additional stress.

Margoth helped us plan and execute this trip flawlessly! We loved the guides and driver/services arranged for us and would love to meet them again in the future! Christian was awesome, and maybe someday we will join him for a lost city hike when our son's legs are longer. She was super easy about making changes and offering suggestions to work within our budget and the unpredictability of traveling with young kids.

Would use KimKim again in a heartbeat and recommend Margoth without hesitation!

Hotel Reviews
Hotel Sophia
Cartagena

Comfortable and spacious. Nice breakfast in the morning and excellent location. Roof top pool was small but pleasant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sierra Alta
Minca

This place is absolutely incredible!! The staff and the food were amazing and the ride up the mountain was a fun adventure for an outstanding view. They have 2 sweet German Shepards that we really enjoyed hanging out with, and our room was comfortable and clean. Don't hesitate if you'll be spending time in Minca, you won't regret a stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Watapuy
Santa Marta

Senda Watapuy is a really special place. Beautiful view and location, wonderful staff and great food/bar service. Would easily spend another vacation there, or at the sister site nearby.

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Short Chocolate making Workshop for Children
Short Chocolate making Workshop for Children
Cartagena

This was a fun activity, but not easy to do with a tired toddler. The owner/main tasting leader was out that day and we had a stand in. She was really sweet and did a great job. We ate a TON of chocolate and enjoyed that we left with a goody bag of our chocolates to enjoy on our travels home.

Quality of Experience
Guides, Drivers and Staff
Dinner Reservation at Juan del Mar
Dinner Reservation at Juan del Mar
Cartagena

We loved Juan del Mar! Great music, delicious food, and a fun outdoor scene/square.

Dinner Reservation at Candé (live music)
Dinner Reservation at Candé (live music)
Cartagena

Nice restaurant, authentic dishes and fun atmosphere.

Day Pass at Tierra Bomba Island at Makani Beach Club
Day Pass at Tierra Bomba Island at Makani Beach Club
Colombia

Beautiful facilities. We rented one of the Ohana beds so our son could nap and were very comfortable. Great location to spend the day with or without kids.

Dinner Reservation at Alma
Dinner Reservation at Alma
Cartagena

Food was incredible and beautiful space.

Walking Tour of Cartagena Highlights (Old City)
Walking Tour of Cartagena Highlights (Old City)
Colombia

We had a great tour of the Old City and really enjoyed our guide. He was friendly and checked in often to make sure we were engaged, and our questions were answered. The Old City is beautiful with so much history and it was super helpful to have a guide point out the subtle details in architecture and colonial vs post-colonial historical sites. 2 hours went by fast!

Guides, Drivers and Staff
Minca Tour and Coffee Farm
Minca Tour and Coffee Farm
Colombia

This experience began while driving down the hill to the farm, which is also a craft brewery. The property itself is beautiful and the cafe is a fun place to hang out. We met some interesting people and would easily have stayed awhile longer after our tour to socialize. Our tour guide was fun and engaging, and the coffee delicious! Very cool coffee farm with a lot of history.

Quality of Experience
Guides, Drivers and Staff
Transport
Day at Playa del Medio (or Playa del Amor) - Tayrona Park
Day at Playa del Medio (or Playa del Amor) - Tayrona Park
Colombia

Playa del Medio was beautiful and almost empty! Only one other couple arrived making the beach pretty exclusive. There is a restaurant that was closed while we were there, possibly only staffed on weekends, but we were able to bring our own picnic and drinks. The beach is clean and it's a short boat ride from the Neguanje park entrance. The surf was calmer and nice for swimming.

Guides, Drivers and Staff
Transport
Welcome to Colombia!
Welcome to Colombia!
Colombia

Easy communication with our guide and driver. Christian met us at the airport and drove with us to Tayrona area, gave us a great history of the coastal cities.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Mar 21, 2023

Hi Story,
Thank you so much for taking the time to write this review, and it was a pleasure having you and your family in Colombia. We hope you do come back to Colombia and climb the Lost City when your son is older ;). Thank you for making us a part of your trip and your Colombian adventure and I will share your comments with our team, Christian, guides, drivers and hotels.

Best Wishes from Colombia,
Margoth

A Perfect Trip to Morocco -- thank you Kimkim!
Morocco | Feb 18 - Mar 1, 2023

Carol
Carol C.
Fair Oaks, CA | Reviewed on Mar 21, 2023

The trip was perfect. The Kimkim team went out of their way to accommodate our various needs. We had a driver the entire trip, and Kaseem was so personable, helpful and a joy to travel with. He was able to take care of our requests and also make changes when weather or other circumstances occurred. Our rooms and the van met all of our needs. Saeed from the company kept in touch with us throughout and provided assistance when needed.

I'd recommend using this company for a customized tour. They will go out of their way to make it what you want.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 22, 2023

Hi Carol,

It's great to hear that your trip was perfect and that our team provided excellent service. It sounds like having a dedicated driver like Kaseem was really helpful and made your travel experience enjoyable. It's also good to know that the accommodations and transportation met all of your needs.

Thank you for sharing your positive experience and recommending our company for customized tours.

Best Wishes,
Ali

Excellent customer service. helpful tour guide and driver
Chile | Mar 14 - Mar 20, 2023

Yuqing
Yuqing D.
Santa Rosa, CA | Reviewed on Mar 21, 2023
The tour van driver Tatto (?), who led me to Torres del Paine National Park, was also extremely helpful, offered me driving tips and a hand towel to clean up muddy lights of my rental car. Read more

The tour van driver Tatto (?), who led me to Torres del Paine National Park, was also extremely helpful, offered me driving tips and a hand towel to clean up muddy lights of my rental car.

Hotel Review
Hosteria Pehoe
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Mar 22, 2023

Hi Yuqing,

I'm glad everything worked out with the car and you were able to enjoy your trip in Torres del Paine! I'm sure you have many beautiful photographs of your journey.

All the best,
Jesse

Memories
Greece | Mar 12 - Mar 19, 2023

brian
brian m.
Farragut, TN | Reviewed on Mar 21, 2023
We had a wonderful trip. Eleni's suggestions were spot on and never failed to impress! Each of our guides was friendly, extremely knowledgeable, and a great ambassador for Greece. Special thanks to Eleni for proactively navigating us through an itinerary change due to nationwide transportation strikes that impacted our original plans. Before we knew it, we had new hotel reservations, flight reservations, and tips for how to spend our extra day in Athens. She made the entire trip stress-free,... Read more

We had a wonderful trip. Eleni's suggestions were spot on and never failed to impress! Each of our guides was friendly, extremely knowledgeable, and a great ambassador for Greece. Special thanks to Eleni for proactively navigating us through an itinerary change due to nationwide transportation strikes that impacted our original plans. Before we knew it, we had new hotel reservations, flight reservations, and tips for how to spend our extra day in Athens. She made the entire trip stress-free, especially the adjustments.

Hotel Reviews
Celestia Grand
Fira

Location! Staff was super-attentive and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AthensWas
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Divani Hotel Meteora
Kalampaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Electra Metropolis
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eleni Koropouli
Eleni
Eleni Koropouli
Local specialist in Athens | Replied on Mar 28, 2023

Hi Brian,
So many thanks for your wonderful words! I am very glad you enjoyed your trip experience in Greece! I will be very happy to welcome you again to Greece and introduce you to other very interesting destinations!
My warm greetings!
Eleni

Amazing trip to Argentina thanks to Ana and h...
Argentina | Mar 11 - Mar 19, 2023

Silvia
Silvia S.
Lutherville-Timonium, MD | Reviewed on Mar 21, 2023

Amazing trip to Argentina thanks to Ana and her team. Ana was great, paid attention to all our needs and organized everything so well: flights, hotels, tours, and rides. We were on a tight schedule and everything worked out really smoothly. All the tour guides, van drivers and contact people were very kind and helpful. We visited Calafate-Perito Moreno, Iguazu Falls and Buenos Aires with our three kids. We came back home with great memories. Thank you to the crew who made it possible.

Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Mar 21, 2023

Dear Silvia,

First I want to thank you for taking the time to write such a beautiful review! It fills our hearts every time we read about such beautiful experiences 😊

Thank you for trusting us to organize this beautiful family trip! We hope you had a unique experience and a very special anniversary 💕

We hope to receive you again in South America to continue creating unforgettable moments.

My most sincere wishes,
Ana and the entire Trips South America team ✈

We would highly recommend Lacey from Kimkim, ...
Thailand | Feb 21 - Mar 17, 2023

J
Jane k.
United Kingdom | Reviewed on Mar 21, 2023
We would highly recommend Lacey from Kimkim, she really listened to what we did and didn't want to do and built our itinerary around us. She was very responsive through out our trip and answered our queries very quickly. The hotels that she chose for us worked well. All of our tour guides were excellent and Lacey's recommended tours were brilliant, we saw and did activities that we would never have done had we done our own itinerary. Read more

We would highly recommend Lacey from Kimkim, she really listened to what we did and didn't want to do and built our itinerary around us. She was very responsive through out our trip and answered our queries very quickly. The hotels that she chose for us worked well. All of our tour guides were excellent and Lacey's recommended tours were brilliant, we saw and did activities that we would never have done had we done our own itinerary.

Activity Reviews
Hua Hin - Kanchanaburi sightseeing
Hua Hin - Kanchanaburi sightseeing
Thailand

It is weird to say that going to the war cemetery, the death museum and learning more about how the bridge over the river Kwai was built would be an enjoyable experience. It was and we would recommend

Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket

A really fun and different day out

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi Island By Joining Speedboat
Phi Phi Island By Joining Speedboat
Krabi

We saw some beautiful islands, beaches and coves.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Love Chiang Mai cooking experience (Morning session)
Love Chiang Mai cooking experience (Morning session)
Chiang Mai

When we were picked up from our hotel we were given a menu to choose the food we wanted to cook, then we were taken to the market to buy the food. The venue was excellent and the guide and his support team made our day. Even if you don't cook or like cooking you would find it difficult not to enjoy this experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Mar 22, 2023

Hi Jane,
Thank you very much for your detailed and valuable feedback!
It was my great pleasure to assist you with this memorable trip, and we hope to accompany you next time!
Warmest regards,
Lacey

Welcome to Pura Vida!
Costa Rica | Mar 6 - Mar 16, 2023

DAN
DAN B.
Ocoee, FL | Reviewed on Mar 21, 2023
The moment we decided in November 2022 that Costa Rica was going to be our honeymoon adventure vacation set for March 2023, I set out to create an itinerary that would be a blend of natural, cultural, and heart-pumping experiences that would fit our time and budget considerations. Since this would be our first visit to Costa Rica I sought the expertise from a couple of tour agencies which included kimkim. At kimkim we were introduced to Bryan, a specialist on his home country of Costa Rica.... Read more

The moment we decided in November 2022 that Costa Rica was going to be our honeymoon adventure vacation set for March 2023, I set out to create an itinerary that would be a blend of natural, cultural, and heart-pumping experiences that would fit our time and budget considerations. Since this would be our first visit to Costa Rica I sought the expertise from a couple of tour agencies which included kimkim. At kimkim we were introduced to Bryan, a specialist on his home country of Costa Rica. Before, during, and now, a few days returned from the trip, it's clear that planning with Bryan through kimkim was the best thing to happen for us in creating our getaway.

From the jump, Bryan listened to our ideas, asked all the right questions, made wonderful recommendations, provided incredibly prompt and personal responses to our itinerary requests and considerations, and within a short amount of time put together a personalized, 11-day, self-drive, "we can't wait to go," Guanacaste adventure.

Pura vida! We can say it now, each and every check-in along the way was flawless and anticipated by the receptionist; from car rental pick up and drop off, to each of the 4 hotels we stayed, and all 10 tours we booked.

The accommodations that fit our budget and were available at time of booking included Hacienda Guachipelin in Ricon de la Vieja; Volcano Lodge in Arenal; Fondavela in Monteverde, and Golden Palms Papagayo.

Below is a listing of the notable, day by day highlights*, raves*, and faves* of our 11-day Costa Rica adventure:

After touching down in Liberia we picked up our rental car and dined next door at *La Choza de Laurel

Rincon de la Vieja:
*Hacienda Guachipelin breakfast buffet and dining area
*Hike to Las Pailas and Oropendola Falls with guide *Johnny
*Hacienda Guachipelin tubing the Rio Negro with guides
*Hacienda Guachipelin room and balcony

*Rio Celeste self-hike

Arenal:
*Volcano Lodge flora and fauna
*Volcano Lodge private hot tub and view of Arenal Volcano
*Variety of birds gathering at "banana breakfast buffet" at Surá Restaurant
*Volcano Lodge grounds yoga pavilion, out door workout area, and pool
*The welcoming energy of the entire receptionist staff of Volcano Lodge
*Robert at Surá Restuarant
*La Fortuna Waterfall hike with guide *Kenneth (Arenal Star), sighted 3 toucan species, Deivar providing fresh fruits
*Sloth family viewed at Volcano Lodge parking area
*Ecotermales Hotsprings with buffet dinner
*Arenal 1968 hike w/ *Kenneth, anteater encounter, Pablo providing fresh fruits
*Great cups of coffee on Don Juan’s Coffee and Chocolate tour
*Dinner at Pollo Fortuneño in the city of La Fortuna, *Marlon offering great service

Monteverde:
*Santuario Ecologico visit and hike
*Night Walk: Children’s Eternal Forest with guide *Marvin
*Fondavela Hotel perimeter walk
*Selvatura Park: Canopy tour with *zipline guides, hanging bridges, sloth and butterfly tour. Great lunch and best cup of coffee of the entire trip.

*Palo Verde National Park Boat tour with guide, *Ulysses and Capt. Miguel.
*Great lunch served at Hacienda El Viejo

Papagayo:
*Golden Palms Papagayo resort: receptionist *Angie; comfortable room, lovely pool; easy access to Playa Buena; great rocky beach walk around point
*Kuna Vela morning “sail” and snorkel in Culebra Bay with *Capt. Israel and *First mate Andres.
*Lunch and dinner at Hacienda Blu Beach near Golden Palms
*Lunch at Eco Camping Papagayo

*Suzuki Vitara 4x4, Sport Mode setting, total miles driven about 340

Hotel Reviews
Papagayo Golden Palms
Guanacaste

Golden Palms Papagayo is an open, unpretentious, cozy, beach resort. There is one main area that serves as reception, dining room, bar, and pool deck. We felt we had the place to ourselves. The grounds are well-maintained, and they seemed to be doing some mid-March upkeep on the place before rainy season. : Receptionist Angie; comfortable room, lovely pool; easy access to Playa Buena; great rocky beach walk around point

Authenticity & Character
A welcoming, mid range, no-frills, beach resort hotel. The pool is clean, clear, and soothing, surrounded by Guanacaste trees, occasional howler monkeys and lively bird activity.
Location
The proximity to the beach and Coco for our sailing excursion. GPP is located only a few hundred yards from Playa Buena (adjacent to the Occidental Resort) and made access to that white sandy beach, clear water, snorkeling area, and rocky tidal pools, very easy. We were also able to walk a few hundred yards to the east to dine at Hacienda Blu Beach (twice!). The view of Culebra Bay and the surrounding coasts is enchanting.
Staff
Angie at the front desk is a lovely, kind and generous person who always made us feel welcome and looked after.
Cleanliness & Comfort
Comfortable, clean, tiled, split level room, spacious shower area and super comfortable bed.
Fonda Vela Hotel
Monteverde

Our 2 story room itself was intriguing and had a chalet feel to it. However, the view was only of a gravel parking area. The breakfast buffet was simple, standard, but gave us the energy we needed for the day. There was construction and remodeling going on in the central dining lodge so the open air view overlooking the vista from the restaurant was limited to the glass-enclosed area of the first floor. It seemed as though the hotel was engaged in seasonal upkeep before the rainy season was to start in a few weeks.

Authenticity & Character
As I mentioned it seemed as though the hotel was using the middle of March to do some upkeep and remodeling of the main structures. The lodging areas ranged from relatively new and crisp looking, to a bit worn and weather-weary. La Taberna, the smaller restaurant at Fondavela, has a cozy, fireside charm to it, and the dishes served there were quite good. It would have been another star had the view from the room featured more of the grounds and vista.
Location
Fondavela is a bit off the beaten track but put us within easy reach of Children's Eternal Forest and Selvatura Park. The grounds have a neat 30 minute trail that takes you through some nice forest area.
Staff
The staff at reception and in the restaurants were attentive and generally welcoming.
Cleanliness & Comfort
The room was clean, a bit worn, but suitable to our needs. The bed was comfortable.
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

RAVES and FAVES Volcano Lodge flora and fauna Private hot tub and view of Arenal Volcano Birds gathering at "banana breakfast buffet" Volcano Lodge grounds layout and walking trail, yoga pavilion, out door workout area, and a variety of pool and hot tub areas The genuine welcoming and helpful attitude of the entire receptionist staff, Robert at Surá Nice breakfast buffet and dining options

Authenticity & Character
A nicely laid out and maintained, mid range, unpretentious resort with amenities like out door table tennis, yoga pavilion, workout area and equipment, sauna, pools, and wet bars. The hot tubs are clean, welcoming, and accessible. The view of Arenal Volcano is the center piece for the meeting and activity areas.
Location
View of Arenal Volcano from room, pool and dining area. Easy access to excursions in the area. Variety of birds. 5 minute drive to downtown La Fortuna.
Staff
Each and every staff person was warm, attentive and seeking to be helpful. We were welcomed in our room with a thoughtful and clever towel arrangement and complimentary snacks and beverages to celebrate our honeymoon.
Cleanliness & Comfort
The room was clean and comfortable. The private hot tub was a terrific surprise and the view of Arenal Volcano extra special. The bed was a bit too firm for our needs.
Hotel Hacienda Guachipelín
Liberia

Hacienda Guachiplein offers a full range of adventures, activities and dining options. Many of the offerings we were not able to utilize on this visit as we were there for only two nights. The fact that HG is only 40 minutes from the Liberia airport is a huge plus if you are looking for an easy and accessible gate way into the Guanacaste region. Raves and Faves Hacienda Guachipelin breakfast buffet and dining area Hike to Las Pailas and Oropendola Falls with guide Johnny Hacienda Guachipelin tubing the Rio Negro with guides Hacienda Guachipelin room and balcony

Authenticity & Character
The grounds were well cared for, rustic charm. Ranching vibe was evident. Room was open and simple. Nice balcony area. Dining area open, breezy, welcoming. Activity centers and meeting points for excursions are within a few yards of reception and dining area. Food was fresh, great variety, with plenty of authentic Costa Rican dishes to choose from.
Location
Short travel time and distance from Liberia airport. Immersion into the lowlands of the Guanacaste region is immediate.
Staff
Efficient and attentive. Perhaps they could have been a bit warmer. We arrived at the end of a full travel day and could have used a few moments to settle in before getting the full tour and schedule of the place on the resort map and brochure.
Cleanliness & Comfort
Enjoyed the simplicity, openness and breeziness of the second story room. The hammock chair was a nice touch on the balcony. The only downside to the room was finding the mattress too firm for our needs.
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 21, 2023

Hola Dan,

Thank you for taking the time to write to me about your recent honeymoon adventure vacation in Costa Rica. It sounds like you had an amazing time!

It's great to hear that we were able to make wonderful recommendations, and provide incredibly prompt and personal responses to your itinerary requests and considerations. .

Thank you for sharing your experience with me, and I hope you have many more amazing adventures in the future.

Pura Vida,
Bryan

Had an incredible trip to India! Jay was very...
India | Mar 6 - Mar 12, 2023

Celeste
Celeste H.
Tustin, CA | Reviewed on Mar 21, 2023
Had an incredible trip to India! Jay was very attentive and listened to my needs to build an incredible itinerary for me. He was even able to include a celebration on Holi for me to attend (when people would normally not be working) which was much appreciated and a once in a lifetime experience! My trip overall was the perfect balance of activity highlights and downtime. As a solo traveler I felt safe at all times. Had great tour guides and drivers and attentive staff greeting me and making... Read more

Had an incredible trip to India! Jay was very attentive and listened to my needs to build an incredible itinerary for me. He was even able to include a celebration on Holi for me to attend (when people would normally not be working) which was much appreciated and a once in a lifetime experience! My trip overall was the perfect balance of activity highlights and downtime. As a solo traveler I felt safe at all times. Had great tour guides and drivers and attentive staff greeting me and making sure I had everything I needed at each new destination. Absolutely an effortless and seamless experience! Can’t wait to book another Kim Kim adventure soon :)

Local specialist: Jay Kajaria

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.