Kimkim Trip Reviews

4.8
Based on 14,302 ratings
Read 14,302 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Norway (Oslo Balestrand Bergen)
Norway | Jul 25 - Jul 31, 2024

J
James M.
Ashburn, VA | Reviewed on Aug 07, 2024
Absolutely beautiful country. Started in Oslo, for those looking for adventure I would limit your time here. Balestrand has amazing hiking, got to the Burasi peak for spectacular views. Take a few hours to kayak. The RIB boat tour is a quick way to see some other beautiful Fjords. In Bergen get a ticket to ride up to the overlook point and you can hike further up the mountain and enjoy some beautiful perched lakes along the way. Had a great time fishing, about a 5 hour experience with 2... Read more

Absolutely beautiful country. Started in Oslo, for those looking for adventure I would limit your time here. Balestrand has amazing hiking, got to the Burasi peak for spectacular views. Take a few hours to kayak. The RIB boat tour is a quick way to see some other beautiful Fjords. In Bergen get a ticket to ride up to the overlook point and you can hike further up the mountain and enjoy some beautiful perched lakes along the way. Had a great time fishing, about a 5 hour experience with 2 hours in the water with lines in.

Hotel Reviews
Hotell Bondeheimen
Oslo

Great location and friendly staff. Rooms are modest in size. Lower floors can hear the nightlife.

Authenticity & Character
Older hotel with charm
Location
In the middle of everything
Staff
Nice at check in
Cleanliness & Comfort
Clean
Kviknes Hotel
Balestrand

Great views and perfectly located property. Spacious rooms with a balcony. Great breakfast buffet.

Authenticity & Character
Great property surrounded by local history
Location
Perfectly located at the edge of the fjord
Staff
Friendly and helpful staff and bartenders
Cleanliness & Comfort
Clean and spacious
Scandic Torget
Bergen

Original room was very small and clearly wasn’t cleaned. The staff was initially in denial.

Authenticity & Character
Location
Good location
Staff
Not helpful
Cleanliness & Comfort
Dirty bathroom and the room clearly was cleaned
Activity Reviews
Fishing and outdoor cooking outside Bergen
Fishing and outdoor cooking outside Bergen
Bergen

They put you on fish and the fish soup was good. Very nice staff

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking in Sognefjord
Kayaking in Sognefjord
Balestrand

High end kayaks with a rudder

Quality of Experience
The views
Finnafjord RIB Boat Tour
Finnafjord RIB Boat Tour
Balestrand

Quick trip with amazing views

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Merée Ruzits

Very well organized. Hotels were all located ...
Italy | Jul 22 - Aug 6, 2024

T
Tony S.
Flagami, FL | Reviewed on Aug 07, 2024
Very well organized. Hotels were all located close to places we wanted to visit. Drivers were prompt and punctual. All of this added up to a fun and stress free trip. Definitely planning to use Kim Kim again in the near future Read more

Very well organized. Hotels were all located close to places we wanted to visit. Drivers were prompt and punctual. All of this added up to a fun and stress free trip. Definitely planning to use Kim Kim again in the near future

Hotel Reviews
Hotel Palazzo Vitturi
Venice

Very well located in Venice close to all the sights

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Milano & Spa
Verona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gran Duca Di York Milan
Milan

Centrally located in Milan. Great staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Castello di Fonterutoli
Fonterutoli, Siena

Beautiful winery and estate. Very relaxing stay

Authenticity & Character
Location
Staff
Some of the staff at the cafe were not very welcoming
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

Very centrally located in Florence

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Damaso Hotel
Rome

Very nice hotel Staff are amazing Bartender Michel is excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Elisa Sciabica

Flexible with revisions and additional reques...
Norway | Jul 28 - Aug 6, 2024

K
Kathryn C.
Chicago, IL | Reviewed on Aug 07, 2024

Flexible with revisions and additional requests. We had a great trip!

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Aug 19, 2024

Dear Katy,
Thank you so much for your feedback!
I’m glad to hear you had a great trip!
We’d love to welcome you on another adventure soon—it was truly a pleasure working with you!
Thanks once again for letting us plan your Norwegian adventure.
My very best,
Mar

2 week Thailand family trip
Thailand | Jul 9 - Jul 24, 2024

A
Alison D.
Seattle, WA | Reviewed on Aug 06, 2024
Our trip to Thailand was a dream come true for our family and 2 elementary aged kids. Kelly helped design an amazing itinerary, providing suggestions, clear communication, and seamless transitions. We had nearly as much fun designing and planning the vacation as we did while there! Once in Thailand, we were expertly guided by Julie Songsee in and around Bangkok. She provided us treats in the markets, introduced us to several fun experiences, provided insights into the culture and history of... Read more

Our trip to Thailand was a dream come true for our family and 2 elementary aged kids. Kelly helped design an amazing itinerary, providing suggestions, clear communication, and seamless transitions. We had nearly as much fun designing and planning the vacation as we did while there! Once in Thailand, we were expertly guided by Julie Songsee in and around Bangkok. She provided us treats in the markets, introduced us to several fun experiences, provided insights into the culture and history of Thailand, and was attentive to our dietary preferences. In Chiang Mai, our guide, Jira, educated us on the history and culture of Northern Thailand. We loved our chats with him! Smile Lanna, our hotel, was particularly relaxing and comfortable, with great breakfasts and pool! We especially enjoyed the Thai cooking lesson and elephant sanctuaries, as well as the hike in the mountain rainforest. The floating huts in Khao Sok were gorgeous, along with the longboat rides and waterfall and cave hikes. Lastly, the hotel in Phuket was relaxing - right on the beach! Thanks for making our stay in Thailand so wonderful and relaxing. Great food, culture, people, and adventures!

Hotel Reviews
Maitria Hotel Rama 9 Bangkok - A Chatrium Collection (SHA Extra Plus)
Bangkok

Clean hotel, nice pool and good breakfast.

Smile Lanna Hotel Chiang Mai

Beautiful hotel. Activities for kids, amazing breakfast, friendly and helpful staff, and spacious rooms. We felt super relaxed and spoiled!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anurak Community Lodge
Surat Thani

Very special place - I only wish we had more time here to enjoy some hikes! Beautiful scenery. Huts were clean, good bug nets, lovely balcony overlooking the jungle. Breakfast offered beautiful views. We appreciated the ponchos.

Authenticity & Character
Location
Staff
Panvaree Resort
Khao Sok

Simply stunning! Gorgeous location, so fun staying on floating rooms. Jump in the lake, play on the rafts, go kayaking, or take a longboat tour. Staff were friendly and helpful, and restaurant was good. Unique experience and great for our family!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Premier Bangtao Beach Resort & Spa
Phuket

Located right on a beautiful beach, with a lovely pool and delicious, huge breakfast spread. Ready access to massages (even right on the beach) and relaxation. Clean, well-appointed rooms. Younger kids activities on site daily.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day Racha island (Join in basis) for snorkeling by speed boat
Full day Racha island (Join in basis) for snorkeling by speed boat
Phuket

Snorkeling was beautiful and it was a fun ride on the speedboat. You visit 2 islands to snorkel and a 3rd island for some beach time. A very touristy activity - know that it may be quite a drive from your hotel.

Full day Bangkok City Tour with Canal tour
Full day Bangkok City Tour with Canal tour
Bangkok

Wonderful cultural experience! Julie was an amazing guide.

Full Day Railway Market and Floating Marketing Boat Ride for Family with Teens
Full Day Railway Market and Floating Marketing Boat Ride for Family with Teens
Bangkok

Wonderful cultural and culinary experience! Julie was an amazing guide and made the day truly special.

Half Day Warorot Market, Rickshaw Ride and Wat Chedi Luang
Half Day Warorot Market, Rickshaw Ride and Wat Chedi Luang
Chiang Mai

We loved the market and the rickshaw ride was fun. Wat Chedi Luang was awe-inspiring. Our guide, Jira, adapted the day for our timeline, and helped us sample some delicious treats at the market!

Full Day Elephants Day Care at Baan Chang Elephant Park
Full Day Elephants Day Care at Baan Chang Elephant Park
Chiang Mai

Nothing short of amazing! Such a special full day with the elephants. Educational, fun, interactive, and great for kids.

Full Day Explore Doi Inthanon National Park Tour
Full Day Explore Doi Inthanon National Park Tour
Chiang Mai

What a beautiful park! We really enjoyed chatting with our guide, Jira, in the van. He made the day truly special, with stops at a market and Karen village, along with cultural and historical insights about the park. Thank you!

Half Day Fun Cooking Experience With a Local Lanna Family
Half Day Fun Cooking Experience With a Local Lanna Family
Chiang Mai

This was an intimate experience, very special. It was an honor to be welcomed into the home, to hear about the Lanna Family's history, and to cook alongside them. Absolutely delicious and so fun for our family.

3D2N Khao Sok Private Lake Tour (Day 1)
3D2N Khao Sok Private Lake Tour (Day 1)
Thailand

Thanks for the waterfall hike - definitely a highlight! We loved forging upstream through the water (not for the faint-hearted). We saw monkeys and a wild elephant, and amazing views. What a beautiful place.

3-Day Khao Sok Cheow Lan Lake tour (private-day2)
3-Day Khao Sok Cheow Lan Lake tour (private-day2)
Khao Sok

Beautiful place - thanks for showing us around! We would also have liked to go swimming, but otherwise it was an amazing experience!

3-Day Khao Sok Cheow Lan Lake tour (private-day3)
3-Day Khao Sok Cheow Lan Lake tour (private-day3)
Khao Sok

We took a brief hour long boat ride before breakfast, then the boat ride back to the dock. Short day - we would have liked a longer tour today or perhaps another short hike before traveling home.

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Aug 08, 2024
Dear Alison, Hope you are doing great and thank you for your kind and positive words. We are thrilled to hear that your family had such an amazing time in Thailand. It was a pleasure helping to plan your trip and we are so glad that Julie and Jira provided you with excellent guidance and experiences during your stay. We are also happy to hear that you enjoyed the accommodations and activities, from the Thai cooking lesson to the elephant sanctuaries and hikes. We hope to welcome you back to... Read more

Dear Alison,

Hope you are doing great and thank you for your kind and positive words. We are thrilled to hear that your family had such an amazing time in Thailand. It was a pleasure helping to plan your trip and we are so glad that Julie and Jira provided you with excellent guidance and experiences during your stay. We are also happy to hear that you enjoyed the accommodations and activities, from the Thai cooking lesson to the elephant sanctuaries and hikes. We hope to welcome you back to Thailand for more great food, culture, people, and adventures in the future.

Wish you and your family a lifetime of happiness.

Best regards as always,
Kelly

Amazing trip to Norway
Norway | Jul 25 - Aug 4, 2024

S
Sandy K.
Rochester, MN | Reviewed on Aug 06, 2024

Mar and Fenne were so incredibly helpful. They planned an amazing trip throughout Norway with a lot of fun activities. When my son was injured a week before our trip they were super helpful in cancelling what could be cancelled.
I would use KimKim again in the future for sure!

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Aug 19, 2024

Dear Sandy,
Thank you so much for your feedback! I’m delighted to hear that you had an amazing time here and that you’ll be using KimKim for your future trips too!
We’d love to welcome you on another adventure soon, it was truly a pleasure working with you! I hope Justin is recovering well and will be able to join in next time :)
Thanks again for letting us plan your Norwegian adventure.
Wishing you all the best!
Mar

Best (and easiest!) trip ever!
Germany | Jul 22 - Aug 3, 2024

Emily
Emily C.
North Atlanta, GA | Reviewed on Aug 06, 2024
Using kimkim, and being paired with our specialist, Amandine, was the best thing that could have happened for our trip to Germany to see Taylor Swift and then to France for the summer Olympics. Amandine made the entire process so simple. She booked beautiful, convenient, and safe hotels for us in each of our locations (Hamburg, Berlin, Nice, and Paris), handled all of our train and plane tickets and transfers, and recommended fun and enriching activities in each location. We were thrilled... Read more

Using kimkim, and being paired with our specialist, Amandine, was the best thing that could have happened for our trip to Germany to see Taylor Swift and then to France for the summer Olympics.

Amandine made the entire process so simple. She booked beautiful, convenient, and safe hotels for us in each of our locations (Hamburg, Berlin, Nice, and Paris), handled all of our train and plane tickets and transfers, and recommended fun and enriching activities in each location. We were thrilled with each of the tours she booked for us, from a beer tour of Berlin, to a Secret Food Tour in Nice, to a guided tour of Versailles and Giverny in Paris, and found them both fun and educational with wonderful guides each time. Amandine also pivoted when some of the original activities she suggested weren't up our alley and found wonderful replacements, such as a cabaret dinner in the Latin Quarter of Paris.

It was so comforting that Amandine checked in with us throughout the trip and was available via kimkim and WhatsApp any time we had questions or when our flight was delayed. We had the best two weeks massively in part to Amandine's hard work and careful planning, and I'm already planning to book another trip with her assistance.

Merci, Amandine!

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Aug 07, 2024

Thank you so much for your kind words! It was a real pleasure working with you through this great adventure! You had such a nice project all together with Taylor Swift and the Olympic Games!
Thanks again for your trust in Kimkim and our local team, I hope you will keep many memories in mind!
I wish the four of you all the best! <3
Amandine

We decided to work with kim kim, to plan and ...
France | Jun 4 - Jun 12, 2024

M
Michelle S.
Singapore | Reviewed on Aug 06, 2024
We decided to work with kim kim, to plan and organize travels through the riviera using a private driver (come guide). They then appointed a local agent, HighPoint Holidays, in the riviera, to execute the itinerary. Day 1 in nice:
Our driver was not a guide and drove us from one destination to another, leaving us on our own to figure out what we wanted to see and do. There was zero guidance from him. Even worst was the level of his driving. My message to the agent was “the driver was...
Read more

We decided to work with kim kim, to plan and organize travels through the riviera using a private driver (come guide). They then appointed a local agent, HighPoint Holidays, in the riviera, to execute the itinerary.

Day 1 in nice:
Our driver was not a guide and drove us from one destination to another, leaving us on our own to figure out what we wanted to see and do. There was zero guidance from him. Even worst was the level of his driving. My message to the agent was “the driver was a maniac on the road, almost ran into road barriers and multiple people (multiple times). We repeatedly asked him to slow down but he did not listen. The end the day, when we were ready to leave our last destination, the driver was no where to be found. We called his phone numerous times, there was no response and we ended up waiting for him for 45 mins!”

Day 2:
Went according to plans with no hiccups to report or complain about

Day 3:
We were ready and waiting to be picked up at 9am. The driver was late, we made numerous calls to kim kim, who in turn made numerous calls to high point. They had no reason or excuse for the driver not showing up and kept asking us to wait whilst they figure things out. We waited till 10:30am at which point i called a taxi to drive us around and cancelled the tour with the travel agent

A REFUND OF SOME KIND SHOULD MADE, SHOULDNT IT?

Thereafter we agreed that i engage a taxi to drive us around for the next couple of days, as their unreliability left a bad taste in my mouth

A REFUND OF SOME KIND SHOULD MADE, SHOULDNT IT?

Day 7:
We had planned a private boat trips the agent mentioned the weather forecast was not looking in our favor and they would advise the night before and the morning of. The night before, as the weather was not looking favorable, i asked if it might be better that we cancel the boating trip. The agent and captain agreed

A REFUND OF SOME KIND SHOULD MADE, SHOULDNT IT?

Day 8:
We had planned a private drive to san reno and the italian riviera. We were informed at the last minute that we would need to join other people as they did not have enough resources. I decided to cancel this and go on our own

A REFUND OF SOME KIND SHOULD MADE, SHOULDNT IT?

At the end of the travels, we summarized everything for kim kim, they responded and said they would they would honor the changes and refund accordingly. After weeks of writing repeatedly to them, they responded and offer a total of USD1,400.00 less some hotel incidentals which we highlighted is our cost, the net refund of only US$1038.00 which is only a small fraction of the cost we paid of USD17,278;

Due to our experiences, I cannot suggest or recommend these to groups. There was no explanation. They have simply gone radio silent, ignoring us and simply disappeared. Not cool!

Hotel Review
AC Hotel by Marriott Nice
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to the French Riviera
Welcome to the French Riviera
France
Quality of Experience
Guides, Drivers and Staff
Transport
PRIVATE HALF-DAY TOUR MINIVAN AND DRIVER AT DISPOSAL
PRIVATE HALF-DAY TOUR MINIVAN AND DRIVER AT DISPOSAL
France
Half Day Trip to Eze, Monaco & Monte Carlo (Morning or Afternoon)
Half Day Trip to Eze, Monaco & Monte Carlo (Morning or Afternoon)
France
Quality of Experience
Guides, Drivers and Staff
Transport
Gorge du Verdon & Lavender fields
Gorge du Verdon & Lavender fields
France
Quality of Experience
Guides, Drivers and Staff
Transport
PRIVATE FULL-DAY TOUR MINIVAN AND DRIVER AT DISPOSAL
PRIVATE FULL-DAY TOUR MINIVAN AND DRIVER AT DISPOSAL
France
Quality of Experience
Guides, Drivers and Staff
Guided tour of the Fondation Maeght in St Paul de Vence
Guided tour of the Fondation Maeght in St Paul de Vence
Saint Paul de Vence
Saint tropez on your way to the French Riviera with a private driver
Saint tropez on your way to the French Riviera with a private driver
France
The Italian Riviera: Full-Day Tour discovering Menton & Sanremo
The Italian Riviera: Full-Day Tour discovering Menton & Sanremo
Nice
Private boat 2 hours excursion
Private boat 2 hours excursion
France
Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Aug 23, 2024
Hi Michelle,

We think it’s not cool (!) that you exaggerate and take the situation out of context. Your CAPITAL LETTERS and statements do hurt us, and so we want to take a moment to put the record straight.
First up, I want to say thanks for travelling with us, and choosing us as your partner in France. We have learnt from your experience, and we want to recognise that here in this reply. We are sorry that you had some hiccups. Secondly, I think it is good to state that we spent weeks... Read more

Hi Michelle,

We think it’s not cool (!) that you exaggerate and take the situation out of context. Your CAPITAL LETTERS and statements do hurt us, and so we want to take a moment to put the record straight.

First up, I want to say thanks for travelling with us, and choosing us as your partner in France. We have learnt from your experience, and we want to recognise that here in this reply. We are sorry that you had some hiccups.

Secondly, I think it is good to state that we spent weeks and weeks liaising with your hard-working personal assistants to create four different tailormade proposals for your trip, each time responding to your input and request to make the trip cheaper and cheaper. We replied with commercial gestures and modified activities as this process went along. There is the possibility that you didn’t notice all of these changes happening.

When it comes to the driver in the French Riviera, we are disappointed with the experience you had with the driver. We have taken note of your comments and ‘blacklisted’ this driver for our tours in the future. We can understand your surprise at seeing drivers driving on the right side of the road. I understand that your home country has strict enforcement of traffic laws, including heavy fines. In contrast, driving in France is on the right side of the road, with less stringent enforcement of speed limits and traffic regulations. The driving culture in your home country is generally more disciplined compared to the more relaxed approach often seen here in France.

On day two, as s we mentioned at the time we are truly sorry for this error, that occurred during booking. We do appreciate that this was not a comfortable situation and we hope that you still managed to enjoy the day despite this hiccup. We did our best to rectify the situation at the time, and please note that we have a 24-hour telephone always being monitored. Please note that we have ALREADY REFUNDED YOU 100 % for the tour on day three. This refund has been processed FOUR WEEKS AGO, on the 2nd of July.

On day 7, the weather was out of our control and we have ALREADY REFUNDED YOU 100% of this, on the 12th of July.

On day 8, you seem disappointed about the small group tour, but the trip plan had already mentioned that it was a small group, and you or your assistants had accepted this in this version of the trip plan. We didn’t refund you here because we delivered what had been planned.

We have not gone radio silent at all, we have sent the reimbursements four weeks ago we had only heard from you about a . We never actually knew who we were talking with as most of these messages were managed by your assistants. We did our job, and our Nice-based staff are really proud of the work they do.

We are though Michelle sorry that you had some poor experiences, and we have taken note of everything you have said. We are now more aware of some driver failings, and we have quickly weeded out this bad element.

Sincerely,
Marianna, Stephen and the team at High Point Holidays.
Nous sommes 100% francophones et connaissons la Côte d’Azur comme notre poche !

Jessica was very helpful maps were helpful by...
Greece | Jul 26 - Jul 31, 2024

D
david m.
Australia | Reviewed on Aug 06, 2024

Jessica was very helpful maps were helpful by m uuu the US u the u mdgmm h the time JJu

Local specialist: Gustavo Camperos

Our trip to Italy was awesome. Melanie with K...
Italy | Jul 6 - Jul 18, 2024

J
Jan B.
Chicago, IL | Reviewed on Aug 06, 2024

Our trip to Italy was awesome. Melanie with KimKim had all of the details worked out for us. The Almafi coast was beautiful and she did an amazing job.

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Aug 06, 2024

Hello Jan,

Thank you so much for your review. I'm so pleased you all had a lovely trip, it was lovely planning this trip with you all and I look forward to planning your next trip to Italy!

Ciao,
Melanie

The tour was extremely well planned by Liz ou...
Peru | Jul 20 - Jul 30, 2024

Dexter
Dexter M.
Thailand | Reviewed on Aug 06, 2024
The tour was extremely well planned by Liz our contact the guides were all very pleasant and detailed on the tour . We stuffed from Altitude sickness and the guides and hotel staff helped us a great deal The hotel met our expectations and the breakfasts all was excellent Read more

The tour was extremely well planned by Liz our contact the guides were all very pleasant and detailed on the tour . We stuffed from Altitude sickness and the guides and hotel staff helped us a great deal

The hotel met our expectations and the breakfasts all was excellent

Hotel Reviews
El Albergue Ollantaytambo Boutique Hotel
Cusco

Large room with breath taking views very comfortable lovely breakfast and Evening meal

Authenticity & Character
It was originally the train station
Location
Excellent for the train to Machu Picchu
Staff
Cleanliness & Comfort
Great location for train and extremely comfortable
Casa San Blas Boutique
Cusco

The management and staff are extremely nice and helpful especially when my fiancee was short of breath they fixed her up with oxygen in reception The room was fantastic with views of the mountains Breakfast was superb with lots of choice

Authenticity & Character
Great location and very cosy
Location
Mangement and staff excellent and very clean rooms
Staff
Staff helped with everything
Cleanliness & Comfort
Yes 100% and it was nice to have heating in the rooms at night
Hatun Inti Boutique Machupicchu
Machu Picchu

Well this hotel does tick the box for location the staff were ok but it was a very busy hotel and they did the basic as they needed to do

Authenticity & Character
Curtains and noise
Location
Quite noisy and curtains don’t keep the spot lights on the opposite building site shine through into the room
Staff
Staff
Cleanliness & Comfort
Curtains and noise
Activity Reviews
Explore Ollantaytambo, Pachamanca Farm Tour & Observatory train to Machu Picchu town
Explore Ollantaytambo, Pachamanca Farm Tour & Observatory train to Machu Picchu town
Peru

Amazing train ride and music and drinks 🍷

Quality of Experience
The music carriage
Food
Everything
Guides, Drivers and Staff
Extremely helpful especially with the altitude sickness
Transport
Very spacious
Explore Machu Picchu & Return to Cusco  (Private Guided tour in Machu Picchu) SV
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV
Peru

Just amazing with an amazing guide mind you the bus ride up the mountain was a bit scary

Quality of Experience
Food
Variation
Guides, Drivers and Staff
Help with the Altitude sickness
Transport
Very spacious
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Aug 12, 2024

Hi Dexter,
I'm so happy to know you had such a great experience in Peru and with us!
Take care!
Liz.

Chris was amazing from start to finish!
Italy | Jul 13 - Jul 22, 2024

C
Carolina C.
Tampa, FL | Reviewed on Aug 05, 2024

Chris was amazing from start to finish! He was very patient and fully understood our expectations for this trip. During our trip he made sure everything ran smoothly. Totally worth it and I can’t wait to work with him again for future trips.

Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Aug 05, 2024

Dear Carolina,

It was a pleasure planning this amazing trip for you and Austin, and I am really happy that you had a wonderful time and enjoyed it. By all means, feel free to be in touch again soon for a new adventure, why not in Greece!?

I want to thank you for your kindness and communication throughout the planning process but also during your trip, and I wish you a wonderful rest of your summer.

All the best and safe travels!

Kind regards,
Chris

Deborah was AMAZING!
Italy | Jul 2 - Jul 15, 2024

Daniel
Daniel M.
Houston, TX | Reviewed on Aug 05, 2024

Deborah was AMAZING! She understood exactly what we wanted out of our 2 weeks in Italy and worked with us until it was perfect! Even adding an excursion while we were there. Highly recommend!

Local specialist: Deborah Boarolo
Deborah
Deborah Boarolo
Local specialist in Venice | Replied on Aug 12, 2024

Daniel, grazie mille!
I'm so happy you've had a wonderful time in my country, it was a pleasure crafting this family trip with you, and I hope you, Sarah and your kids have come back home with some unforgettable memories of Italy. Looking forward to welcoming you in the next adventure, a presto!

Outstanding vacation
Costa Rica | Jul 23 - Jul 29, 2024

D
David H.
Newark, NJ | Reviewed on Aug 05, 2024

Well organized with efficient logistics for all activities (park tour, white-water rafting, horseback riding) in Manual Antonio. Guides were all excellent. Tulemar Resort with excellent food, helpful staff, and incredible views from the tree-tops over the Pacific. Hotel Cerro Lodge staff very friendly and helpful. Amazing birding there. Excellent guides Silvia for Cararra National Park and Hansel for Tarcoles River cruise.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Aug 05, 2024

David, I'm glad to hear that you had a great trip, that you enjoyed the activities we organized for you, and that everything ran smoothly.
Thank you
Holden Ketchum
Serendipity Adventures

If you are considering using Kimkim... DO IT!!! :)
Indonesia | Jul 19 - Jul 24, 2024

Caroline
Caroline M.
Newark, NJ | Reviewed on Aug 05, 2024
We were so pleased with our trip to Indonesia organized by KimKim. I appreciate Marc and the itinerary he created. He listened to our requests and really tailored the trip to what we wanted. Our guide was hands down the best part of the whole experience. Lucy was FANTASTIC. She was knowledgeable, pleasant to be around, and made us feel so welcome. We cannot express our gratitude enough!! Overall, a wonderful trip! Read more

We were so pleased with our trip to Indonesia organized by KimKim. I appreciate Marc and the itinerary he created. He listened to our requests and really tailored the trip to what we wanted. Our guide was hands down the best part of the whole experience. Lucy was FANTASTIC. She was knowledgeable, pleasant to be around, and made us feel so welcome. We cannot express our gratitude enough!! Overall, a wonderful trip!

Hotel Review
Ecolodge Bukit Lawang
Bukit Lawang

Beautiful lodge nestled in the jungle. We loved the views, the food and everything the lodge stood for (sustainability). Highly recommend!!

Authenticity & Character
Location
Nestled right in the jungle. Perfect for those doing day trips/trekking in the jungle.
Staff
Everyone was so welcoming, warm and polite.
Cleanliness & Comfort
Activity Review
Long trek in the jungle - Meet the Orangutans
Long trek in the jungle - Meet the Orangutans
Indonesia

Lucy (our tour guide) and our jungle Ranger were fantastic guides. They led us on a beautiful trek though the jungle where we saw orangutans. They provided lunch and snacks and had lots of interesting information to share with us about the jungle/animals/plants/ etc.

Quality of Experience
Food
delicious!!!!!!
Guides, Drivers and Staff
Transport
Safe and comfortable!!
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Aug 06, 2024

Hi Caroline and Pedro,

Thank you for your review! It was a joy to help plan your trip, especially since Sumatra is one of my favorite islands in Indonesia.

We can’t wait to welcome you back to Indonesia soon!

Warm regards from all of us,
Marc

Norway Adventures Extraordinaire
Norway | Jul 15 - Jul 24, 2024

S
Sharon d.
Denver, CO | Reviewed on Aug 05, 2024
The trip that we went on this summer to Norway was magical and in everyway, met all of our key expectation with many visual, hands on experiences and delicious surprises too! The places that we visited like Oslo and Bergen (at Tom Christer's suggestion, set up walking tour guides ) This was most beneficial since we had a limited time to explore and enjoy each destination and activity (ies) all along the way. Both guides, (Stig, Mr. Oslo, a native Oslonian) and (John, a local and nature... Read more

The trip that we went on this summer to Norway was magical and in everyway, met all of our key expectation with many visual, hands on experiences and delicious surprises too! The places that we visited like Oslo and Bergen (at Tom Christer's suggestion, set up walking tour guides ) This was most beneficial since we had a limited time to explore and enjoy each destination and activity (ies) all along the way. Both guides, (Stig, Mr. Oslo, a native Oslonian) and (John, a local and nature enthusiast, our guide in Bergen) made the whole experience educational, fun and encouraged us to seek out some other special gems of both cities respectfully before we left for further adventures to come.....Like the Fjords!

I must say, Greg and I could go on and on for hours sharing our kimkim travel experiences!!! The fishing/angling day trip on the fjords (Balestrand) was amazing and Captain Tor (a local of Balestrand, Norway) was exceptional with his stories (loved it), answered all of our super interested Q's...we had a successful time, catching fish and touring the fjord areas there. Very first time I realized that seagulls can understand English, after a fashion. "Larry and Denise" are friends of Captain Tor's , the pair are a delight to have around, for sure. I liked all hands on education surrounding the creatures that live in the water and land there, the Starfish where beautiful and I was surprised that they, Starfish actually have a visible, tiny starfish shape on their underside, brillant! Oh the Cider tasting and Lunch super culinary experience and the Hard Ciders went so well with our lunch spread. Like I mentioned before in this review , all the details of the entire trip where very easy to implement including public transfers by train, ferry, cabs, trams, sooo important. The ease of our tour was so well planned by Tom Christer, every special detail , Perfect. We loved love Norway and will return as we can do...so very much more to experience...we speak of all we enjoyed and can hardly wait to return.

Thank you thank you ...Tom Christer~

Hotel Review
Hotel Aurlandsfjord
Aurland

Wonderful Hotel Aurlandsfjord. Comfortable, interior designed and care of a stay here was A plus, the staff and the cusine impeccable, excellent. Location was a joy to walk around this hotel site, the water, the trails and shop s wonderful! There was absolutly nothing we did not like about our stay here. We liked all of the places we stayed. wouldn't change a thing.

Authenticity & Character
The Staff, the Comfort, beautiful! Warmily met (I'm very observant) I've been told by family, friends.
Location
It beauty there getting to it and scenery, jaw dropping beauty... Norway is very clean...can't stress enough!
Staff
All staff were helpful...Anne the young worman who managed the nite from late afternoon until after the dinner hour was fun and enjoyed working there making sure all the guest where attended to in a timely manner at the Hotel Aurlandsfjord
Cleanliness & Comfort
Yes...the Dinning areas and social/ relaxing areas were always impectable, and the rooms and beds, linens where fresh and "just Nice"
Activity Reviews
Balestrand Orchard Walk & Cider Tasting
Balestrand Orchard Walk & Cider Tasting
Balestrand
Quality of Experience
Guides, Drivers and Staff
Transport
Lifestyle: Balestrand Fjord Angling & Trolling Excursion
Lifestyle: Balestrand Fjord Angling & Trolling Excursion
Balestrand

NO

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo

Wonderful

Quality of Experience
Guides, Drivers and Staff
Transport
Royal Palace Tour
Oslo

Very beautiful. We love the History...Nice to observe the guards and just stroll the grounds... really nice in parks too.

Quality of Experience
Guides, Drivers and Staff
Transport
Easy Accessible
Transfer from Flåm to Aurland
Transfer from Flåm to Aurland
Norway

It was all so fantastic... easy and compfy

Quality of Experience
Guides, Drivers and Staff
Every one was on time...and Norway is sooo CLEAN!
Transport
Ease of connecting....really not hard or difficult.
Nærøyfjord Cruise & Viking Valley Tour
Nærøyfjord Cruise & Viking Valley Tour
Norway

We love the History of the Scandinavian Countries, expecially the Viking era.

Quality of Experience
Guides, Drivers and Staff
All Aspects
Transport
Tom Christer is a most excellent tour planner. Tom Listens
Viking Dinner at Ægir BryggeriPub
Viking Dinner at Ægir BryggeriPub
Norway

The dinner and tour of the area was so exceptional and more than I expected.

Quality of Experience
History
Food
All the Food we were served
Guides, Drivers and Staff
Norwegians are just like that.
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

Love the Tour and really found John to be very very knowledgeable

Quality of Experience
Yes the consistency
Guides, Drivers and Staff
Well the people of Norway are extremely good looking and intelligent!
Transport
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Aug 14, 2024

Hi Sharon.

Its so good to hear you and Greg had a wonderful time her in Norway, and that you want to come back in the future to explore more! :)

All the best until then.

Best regards,
Tom

Dream Honeymoon in Greece!
Greece | Jul 16 - Jul 29, 2024

Leigh
Leigh N.
North Andover, MA | Reviewed on Aug 05, 2024
Our honeymoon in Greece was everything we dreamed it would be. Angela did a fabulous job planning our trip, with exciting experiences tailored directly to our preferences. We felt like we didn't have to lift a finger. Our itinerary was very clear and well organized so we always knew where to go and what to look for. We had amazing tour guides like Michael and El who knew the area and showed us the hidden gems of Greece. We loved our catamaran cruises, wine tour, and e-bike adventure. We... Read more

Our honeymoon in Greece was everything we dreamed it would be. Angela did a fabulous job planning our trip, with exciting experiences tailored directly to our preferences. We felt like we didn't have to lift a finger. Our itinerary was very clear and well organized so we always knew where to go and what to look for. We had amazing tour guides like Michael and El who knew the area and showed us the hidden gems of Greece. We loved our catamaran cruises, wine tour, and e-bike adventure. We would definitely use Kimkim again to plan our next trip! Thank you Angela! We are so grateful:)

Hotel Review
Abyssanto Suites & Spa
Santorini

The breakfast at this hotel was AMAZING! We also loved our couples massage and amazing view where you can watch the sunset right from your room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Sailing Tour Around Milos (Catamaran from Adamas)
Full Day Sailing Tour Around Milos (Catamaran from Adamas)
Greece

This was one of our favorite activities we did. The boat was so fun and the staff was amazing. Milos beaches are so stunning!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Best of Milos half-day tour
Best of Milos half-day tour
Greece

Michael was amazing! So personable and knowledgable. We fell in love with Milos and all of its charm. Thank you, Michael, for sharing your home with us.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Aug 05, 2024

Yeia sou, Leigh and Tim,

I'm super excited to know that this special trip was a great experience for you 😍

It was awesome working with you on your honeymoon trip.

We would love to see you coming back soon and show you more of our beautiful country.

Safe travels!
Angela and the GA Trips team

Fantastic organization for an amazing holiday!
Costa Rica | Jul 23 - Aug 3, 2024

G
geraldine c.
France | Reviewed on Aug 04, 2024
We just came back from a fantastic week in Costa Rica.
Holden was very helpful in organizing it. He carefully listened to our wishes and expectations and proposed us a complete itinerary. We then adjusted it through various iterations and he was very flexible all the way.
Once we arrived, we were put in touch with the local contact that helped us navigate a few questions and changes. He also kept checking with us to make sure that everything was going according to expectations. We felt...
Read more

We just came back from a fantastic week in Costa Rica.
Holden was very helpful in organizing it. He carefully listened to our wishes and expectations and proposed us a complete itinerary. We then adjusted it through various iterations and he was very flexible all the way.
Once we arrived, we were put in touch with the local contact that helped us navigate a few questions and changes. He also kept checking with us to make sure that everything was going according to expectations. We felt pampered!
I highly recommend KimKim and their local partner Serendipity!

Hotel Reviews
Arenal Springs Resort & Spa
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The hotel is overall a bit old so the rooms are quite noisy. But they are very big and comfortable otherwise
Activity Reviews
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Ecocentro Danaus Guided Rainforest Walk (without Transportation)
Ecocentro Danaus Guided Rainforest Walk (without Transportation)
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Aug 05, 2024

Hello Geraldine
I'm glad that you and your family had a great time in Costa Rica 🇨🇷 and that we were able to provide you with a great trip plan and Wilman was able to help you adapt with some changes during your travels.
I'm happy to hear that you felt pampered while you were here!

Thank you
Holden Ketchum
Serendipity Adventures

The trip was well planned!
Norway | Jul 14 - Jul 20, 2024

Shaye
Shaye W.
Denver, CO | Reviewed on Aug 04, 2024
The trip was well planned! Read more

The trip was well planned!

Activity Review
Overnight Hike to Trolltunga
Overnight Hike to Trolltunga
Odda

This was an incredible experience. We almost missed our tour due to a lack of communication with our bookings team and Kim Kim. We were told we were with Trolltunga Adventures and the tour started at 11:30. We were actually booked with Trolltunga Active, who start tours at 10:30. We were not told about the parking situation at the base of the hike. We had reserved parking we were not told about in P2 with a paid shuttle to P3. Due to this, it was a hassle to race up the mountain and find our correct group. If not for the amazing tour guides at Trolltunga Active and the humorous shuttle driver, we would have missed out on our favorite part of Norway. We are still trying to get our pictures from the tour guides at Trolltunga Active and have asked Kim Kim for help but have made no progress.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eliise Nurk
Eliise
Eliise Nurk
Local specialist in Norway | Replied on Aug 12, 2024

Hi, Shaye!

I am sorry for the misunderstanding regarding your hike to Trolltunga.
Luckily all went well at the end. If you still have not received pictures, please look into the trip chat and you will find a link there.

Again, my apologies and I hope that you still had an amazing time in Norway.

All the best
Eliise

Switzerland
Switzerland | Jul 10 - Jul 14, 2024

Shaye
Shaye W.
Denver, CO | Reviewed on Aug 04, 2024
We enjoyed our e-bike tour with Yost. He was so friendly and fun to be around. This trip was well planned and only had one hiccup because of a weather scare but we still got to do all the activities we wanted to do. Read more

We enjoyed our e-bike tour with Yost. He was so friendly and fun to be around. This trip was well planned and only had one hiccup because of a weather scare but we still got to do all the activities we wanted to do.

Activity Reviews
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
Switzerland

This was such a fun activity! Yost, our tour guide was friendly and fun to be around.

Quality of Experience
Guides, Drivers and Staff
Transport
Canyon Swing activity !
Canyon Swing activity !
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Aug 19, 2024

Hello Shaye,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country!
Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde

Father / Son 8 day Iceland Trio - Our guide G...
Iceland | Jul 27 - Aug 3, 2024

robert
robert s.
Newark, NJ | Reviewed on Aug 04, 2024
Father / Son 8 day Iceland Trio - Our guide Gunmi was amazing start to finish. From our first contact where my son and I described the kind of vacation we liked (and what we didn’t) Gummi listened and helped design an itinerary perfectly. During our trip Gummi stayed in touch with us, let us know about road closures, helped us find alt activities on the fly (we had an urge to rent E-bikes) and communicated to the last. Iceland is daunting wirh so many names, places and sights but... Read more

Father / Son 8 day Iceland Trio - Our guide Gunmi was amazing start to finish. From our first contact where my son and I described the kind of vacation we liked (and what we didn’t) Gummi listened and helped design an itinerary perfectly. During our trip Gummi stayed in touch with us, let us know about road closures, helped us find alt activities on the fly (we had an urge to rent E-bikes) and communicated to the last.

Iceland is daunting wirh so many names, places and sights but Kimkim’a organization was perfect. We never missed a turn or a were unprepared for a day and each day can be significantly different.

Overall, one of our top trips, we can’t say enough positive things about the planning, the guide or the trip.

Hotel Reviews
Fosshotel Lind
Reykjavík

Front desk not very helpful or welcoming. Location is meh.

Authenticity & Character
Lacked activated common area.
Location
Staff
Cleanliness & Comfort
Fosshótel Reykholt
Reykholt

Super friendly staff, nice common area and public space larger rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Landhotel
Hella
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Laki
Kirkjubæjarklaustur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms are a bit small.
CenterHotel Plaza
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Katla Ice Cave
Katla Ice Cave
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland
Quality of Experience
Guides, Drivers and Staff
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Iceland

Worth the effort. It can appear intimidating it it’s really well done and coaches.

Quality of Experience
Guides, Drivers and Staff
Lava Cave Explorer Tour
Lava Cave Explorer Tour
Iceland

Enjoyable. It’s a large group so took longer than we’d have liked having to wait for so many people of various walking abilities.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 04, 2024

Thank you so much for the kind review Robert. It makes me happy to read that the father/son trip went so well :)
All the best and hope to see you in Iceland soon again!

Gummi