Kimkim Trip Reviews

4.8
Based on 14,353 ratings
Read 14,353 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Perfect Croatia trip with incredible customer service from Bruno
Croatia | Apr 27 - May 5, 2024

Michael
Michael L.
Ashburn, VA | Reviewed on May 07, 2024
My wife and I wanted to let our travel agent Bruno help us plan our weeklong Croatia trip, which started in Zagreb, visited national parks and a winery, and historic cities in the Dalmatian Coast. Bruno was very helpful in providing the perfect itinerary after listening to our preferences. We had the rental car delivered to us and drove from Zagreb to Plitvice National Park, which has more waterfalls than I thought was possible in one place. We then went to Krka park, which was also... Read more

My wife and I wanted to let our travel agent Bruno help us plan our weeklong Croatia trip, which started in Zagreb, visited national parks and a winery, and historic cities in the Dalmatian Coast. Bruno was very helpful in providing the perfect itinerary after listening to our preferences. We had the rental car delivered to us and drove from Zagreb to Plitvice National Park, which has more waterfalls than I thought was possible in one place. We then went to Krka park, which was also beautiful. Then we visited Zadar, Split, Hvar, a winery, and Ston, on the way to Dubrovnik. Each place was unique with a fascinating history and a beautiful and unique experience. Bruno booked us at perfectly located and comfortable hotels, a mix of mostly 4 and 5 star places. He arranged for walking tours with very knowledgeable guides. It was great to learn about the history and also get a local’s perspective. His restaurant recommendations were all truly excellent. During the trip, Bruno was incredibly responsive, replying to my WhatsApp messages within minutes. I highly recommend Croatia and using Bruno to help plan and book it.

Hotel Reviews
Esplanade Zagreb Hotel
Zagreb
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skradinski buk
Skradin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Degenija
Rakovica
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Santa Lucia
Split
Authenticity & Character
Location
Couldn’t be more central. But noise can be an issue given the location.
Staff
Cleanliness & Comfort
Royal Palm Hotel
Dubrovnik
Authenticity & Character
Location
Amazing views of coast. 10 minute Uber ride from old city
Staff
Cleanliness & Comfort
Very luxurious
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on May 07, 2024

Hi Michael,

Thank you very much for your feedback! I am happy to hear that we are able to fulfill your wishes.
It was a pleasure hosting you and your wife.
Hope you took some lifelong memories from Croatia!

Hope to stay in touch!

Many regards.

Bruno

Amazing trip to England and Scotland
Scotland | Apr 14 - Apr 29, 2024

Leonard
Leonard B.
Florence-Graham, CA | Reviewed on May 07, 2024
My wife and I started planning this trip in Dec 2023. A friend told me about KimKim and I reached out and relayed where we wanted to go: England and Scotland. Within a day or so Jane reached out to us. We gave our constraints to Jane and places we wanted to visit. We let her know we were both senior citizens, we were not going to drive, and what places we definitely wanted to see. We left Los Angeles April 13 and returned May 2. Jane and her team set up hotels, train rides, tours and... Read more

My wife and I started planning this trip in Dec 2023. A friend told me about KimKim and I reached out and relayed where we wanted to go: England and Scotland. Within a day or so Jane reached out to us. We gave our constraints to Jane and places we wanted to visit. We let her know we were both senior citizens, we were not going to drive, and what places we definitely wanted to see. We left Los Angeles April 13 and returned May 2. Jane and her team set up hotels, train rides, tours and recommendations for other tours and restaurants. Jane and her team came up with a fantastic itinerary starting in London going to Bath (day trip to Oxford University) to York to Edinburg (day trip to Glasgow) to Stirling to Inverness and then back to London on the Caledonia Sleeper Coach Besides our own walking tours we visited Jane Austen Museum, Roman Baths, Stonehenge, Avebury, York Minster, North York Moors, Whitby, Edinburg Castle, Afternoon Tea at the Edinburgh Castle, The Scotch Whisky Experience Tour and Tasting, in Glasgow a 2 hour day tour of street art murals , Fishing Villages of St Andrews & Fife from Edinburg, St Andrews Golf Course, Stirling Castle, The Isle of Skye & Eilean Donan Castle. Our return to London from Inverness was on the Caledonia Sleeper Train. That was a great experience. something we had never done. Our last three days in London were on our own where we did London eye, St Paul's Cathedral, Windsor Castle, five hour on off London Tour.
This trip was phenomenal to see all the beautiful landscapes and countryside plus historical sites. This was a personalized tour for my wife and myself agreed upon by us and created expertly by Jane and her team. Jane is now our benchmark for other travel Planners.
This is our first time using a travel planner for a personalized tour in this fashion. We are glad we did this.

Hotel Reviews
Park Plaza London Riverbank
London

Park Plaza London Riverbank – This was a very nice hotel part of the Radisson chain. 1. Reception/Check in – Check in was very easy. Everyone was welcoming and friendly. Our room was available right away since we got there at about 1800. 2. Service – Was excellent service throughout hotel and very friendly. 3. Room – Was a nice room and comfortable. Lighting was a little dim. A lack of outlets on one side of the bed required me to use an extension cord that I always carry . 4. Location – Wonderful location. On Sunday we walked to the British Museum for a tour. 5. Breakfast – Had a very good buffet breakfast. 6. Local restaurants – We ate at the Hotel Restaurant Chino Latino. We enjoyed some delicious tapas. 7. Hotel Recommendation – I would stay there again happily

Authenticity & Character
Location
Staff
everyone was friendly and welcoming
Cleanliness & Comfort
Everything in its place.
The Grand, York
North Yorkshire

Grand York Hotel - This was by far our number one hotel. It was previously headquarters for the Railway. Only been a hotel for 12-13 years. It is beautiful inside and out. We so enjoyed it. 1. Reception/Check in – What a pleasant check-in. Beth was so friendly and welcoming as was everybody we interfaced with. We saw her a couple of times and she always stopped to say hello. Room was available right away. 2. Service – Stellar service throughout the hotel 3. Room – The room was perfect. Very spacious room. Well lit. The ceilings were 5 meters high. We were on the ground floor. Could not have asked for a better room. The porter said it was previously the office of the Railway Manager. Had a beautiful large fireplace. 4. Location – Perfect. We walked with our luggage from train station to the hotel and back and were warmly greeted as we arrived. 5. Breakfast – Not only is this the number one hotel we stayed at but it is the number one breakfast. Grand York has a spectacular buffet breakfast plus you can also order specialty eggs - omlettes fried eggs etc. Service was excellent. 6. Local restaurants – 1. Cote Restaurant we happened to find after visiting York Minister. Delicious Price Fixe menu and very reasonable. We thoroughly enjoyed it. 2. Delrios Italian Restaurant was simply delicious Italian food. Concierge, Matteo, called ahead for us. They were packed and we waited about 20 minutes and had some wine at the bar while waiting. Well worth the wait. Recommend make a reservation. 7. Hotel Recommendation – I would stay there again happily

Authenticity & Character
That it was a converted Railway station office building
Location
Close to everyrhing.
Staff
Friendliness and welcoming
Cleanliness & Comfort
Everything was in its place
Glen Mhor Hotel
Inverness

Glen Mhor Hotel Inverness – This was a very nice hotel. 1. Reception/Check in – Check in was easy but room was not available. Hung around in the bar and had lunch and waited around until room was ready. Maria from reception was so helpful and kind and was a wonderful face for the hotel. 2. Service – Was excellent service throughout hotel and very friendly. 3. Room – Room was very nice and a good size with high ceilings. We were on ground floor thankfully because there was no lift. 4. Location – Wonderful location. River Ness directly across the street. Lots of restaurants close by. Lots of walking possibilities, We taxied to and from the railway station. Not close enough to walk from station. 5. Breakfast – Breakfast was very good buffet but could also order eggs your way along with buffet items. Was at the Wayside Restaurant 6. Local restaurants – Wayside Restaurant at the hotel was good for breakfast. Also we had a early Sunday roast dinner there and it was quite good. After tour on Saturday we walked into town and found a nice Italian Restaurant called Bella Italia that had delicious Italian food. 7. Hotel Recommendation – I would stay there again happily

Authenticity & Character
The hotel was not laid out in separate buildings. Our room was like a small apartment
Location
Excellent location close to mid town
Staff
Every one was so friendly. Maria stood out for her friendliness and helpfulness.
Cleanliness & Comfort
Everything was in its place and property was very clean
The Stirling Highland Hotel
Stirling

The Stirling Highland Hotel – This was a very nice hotel. It was previously a high school. 1. Reception/Check in- Check in was easy but room was not available. We walked up to the castle to do our tour that was very nice. 2. Service – Was excellent service throughout hotel and very friendly. 3. Room- Room was very nice and a comfortable size. Had a nice welcome basket with some chocolate bars, crisps, two half bottles of wine plus one full bottle of wine. 4. Location – We taxied to and from the hotel to Railway station. It was a little far and uphill. Hotel was close to the castle. We were there only one nite so did not go into town. We did do some walking around the hotel. 5. Breakfast – Breakfast was good. It was a smaller buffet breakfast but adequate 6. Local Restaurants - Since we were only there for one nite we had dinner there at hotel and it was quite delicious. 7. Recommendation – I would stay there again happily

Authenticity & Character
Very quaint. It was a high school previously
Location
Good location close to castle
Staff
All the staff were friendly
Cleanliness & Comfort
Everything was clean and in its place
Malmaison Edinburgh City
Edinburgh

Malmaison Hotel Edinburg – This was a nice hotel. It was previously a prison at some point. Very awkward getting to our room. Had to go up or down some stairs to get to the lift. 1. Reception/Check in – Check in was fine and reception personnel were friendly and welcoming.. Room was not ready so we went to the Castle to do the Castle tour then the Afternoon Tea then the Whiskey Tasting. All three were great. 2. Service - Was excellent service throughout hotel and very friendly. 3. Room – Room was nice but a little on the small size and dimly lit. Served its purpose though 4. Location – Very good location, We walked to and from Railway Station with luggage. 5. Breakfast –Breakfast was good. Combination buffet and could order eggs, sausage and bacon, 6. Local Restaurants – Ate at the Amarone Italian Restaurant less than a block away from the hotel and on the right. Meal was quite good. Gordon Ramsey Restaurant across from the park. Very close. Food was very good 7. Hotel Recommendation - I would stay there again

Authenticity & Character
Hotel was a prison at one time.
Location
Close to lots of restaurants, stores and walking distance to RAILWAY STATION
Staff
All the staff were friendly.
Cleanliness & Comfort
Hotel was clean throughout
Henrietta House, a member of Radisson Individuals
Bath

Henrietta House Bath – I give this hotel a generous 3 star because of the downstairs niceness and friendliness of staff with the exception at check in. Our room was TERRIBLE 1. Reception/Check in – The gentleman at reception upon arrival was the most unfriendly and unwelcoming individual we had met at any Hotel on this trip. He was the only one because everyone else at the hotel were very friendly and provided good service. We left our bags in the lobby area and went off to do the Jane Austen and Roman Bath tours. When we came back there was a young woman, Kosmina, who was the most friendly and welcoming at the front desk. She was simply delightful. Direct opposite of the earlier encounter with the gentleman. She gave us necessary keys for our room. 2. Service – With the exception of our first encounter at afternoon check in everyone was so friendly. 3. Room - TERRIBLE! . Very small and low ceiling. I am short but when I lifted my arm up I could touch the ceiling. There was no closet just some hooks on the wall with hangars on them. The room was at an incline. The sliding bathroom door did not shut all the way. The bathroom was the size of a postage stamp. The shower space was so tiny. Taking a shower caused such a puddle that my wife could not wash her hair for fear of flooding the bathroom. I should have asked for another room but because of the sour reception we received at check in we just lived with it for the three days. Do not know what was charged our travel company but it was not worth it because of the poor room. I am sure there must be other rooms in much better condition and bigger. 4. Location - Location was good and close to restaurants and center of town. Taxied to and from the Railway Station. 5. Breakfast – Breakfast was good and from a menu. Breakfast did not start till 8:00 am though. 6. Local restaurants – Scallop Shell was delicious and had the most delicious Fish and Chips. A Tour driver said these Scallop Shell Restaurant Fish and Chips were the very best in England. They were indeed best Fish and Chips we had on the whole trip. Clayton’s Kitchen was delicious for dinner also. 7. Hotel Recommendation – Would stay there only in a completely normal room with a larger bathroom otherwise not,

Authenticity & Character
Hotel is beautiful inside and decorated nicely
Location
Good location and close to different sights
Staff
I only give 4 stars because of the sour reception at first check i. However Kosmina took care of us in the late afternoon and she was welcoming and friendly
Cleanliness & Comfort
I give a generous three stars because our room was very small, bathroom was small, bathroom door did not close, teeny tiny shower, and no closet, This room should not be used until improved,
Activity Reviews
Stonehenge, Avebury and Cotswolds Villages Small Group Tour
Stonehenge, Avebury and Cotswolds Villages Small Group Tour
Bath

This was an incredible tour to see historical sites and the country side as these. Stonehenge was breathtaking as well as Avebury, and Cotswold Villages

Quality of Experience
Everything stood out. Stonehenge was the most spectacular of all.
Guides, Drivers and Staff
The director/driver was wonderful. So friendly, engaging, and knowledgeable.
Transport
The smaller coach was nice and it was comfortable
Divinity School, Old Bodleian Library - 60 Minutes
Divinity School, Old Bodleian Library - 60 Minutes
Oxford

The tour of the Divinity School, Old Bodleian Library was so interesting and educational. Being at Oxford University was an exciting experience. It was simply beautiful to tour the grounds. The surrounding made you feel you were in a Harry Potter movie

Quality of Experience
This was an exciting side trip and so glad we went.
Guides, Drivers and Staff
The tour guide for the library had passio, knowledge, and a love of the library.
Transport
We took a train there and back. Train was fine.
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh

This was simply delightful. The tea and sweet and savory food was delicious. Our service was stellar

Quality of Experience
This was something we do not do ordinarily so the experince was nice
Guides, Drivers and Staff
The servers for the tea were exceptional and friendly
Transport
We walked to the Castle it was close to our hotel
The Scotch Whisky Experience Tour and Tasting
The Scotch Whisky Experience Tour and Tasting
Edinburgh

This Whiskey Tour was fabulous. They have this down perfectly. It was so enjoyable and informative.

Quality of Experience
The presentation was spot on. The tasting was memorable. The building is set up perfectly for the Scotch Tasting Experience
Guides, Drivers and Staff
The presenter was so knowledgable on Scotch Whiskey and the process. He was engaging and made it very interesting.
Transport
We walked to the tour from hotel
The Caledonian Sleeper (Scotland Version)
The Caledonian Sleeper (Scotland Version)
Scotland

Caledonia Sleeper - This was an interesting experience on the twelve hour overnight train ride. 1. Passenger Assistance - Passenger Assistance was great and recommend it for seniors who are taking trains.. In Inverness the individual took us to our cabin and then I went with him to drop off luggage in another coach that had lots of space for luggage. So friendly and helpful. In London we were met right at our coach by a young woman who had a motorized style golf cart where she loaded our bags and drove us out to the exit where we then saw driver from Pinkberry. Driver was very friendly and we got to the hotel fairly quick considering traffic. 2. Caledonia Lounge _ This lounge was not in railway station but just across the street. Because of luggage we did not walk over there. It was raining a little bit too. I checked it out myself though and it was small but nice with some soft drinks and snacks. 3. Sleeping Cabin – was very small. I can see why doubles sell out so fast. We were both able to sleep in the bunk beds. I am glad we had this experience though. 4. Club Car – We went to club Car immediately upon boarding because it filled up so quickly. Breakfast was just ok. My wife had a sausage sandwich and I had a bacon sandwich. Both very small. 5. Recommendation – we would do it again but really trying to have a double.

Quality of Experience
My wife and i are not used to train rides especially 12 hour ones. It was a nice experience.
Guides, Drivers and Staff
Passenger Assistance in Inverness and London was stellar
Transport
Train ride was very smooth. Key was being able to get to sleep. Club car was nice to go and unwind for a bit however if fills up fast.
Small Group Walking Tour of Glasgow
Small Group Walking Tour of Glasgow
Glasgow

This tour was given by a graduating college student who had a lot of passion for the subject. the tour was of the street art murals both sanctioned and non sanctioned. It was a wonderful two hour tour.

Quality of Experience
The experience gave us an insight to the street mural art in downtown Glasgow. There are some beautiful murals.
Guides, Drivers and Staff
The tour guide really had passion for the street art and was able to inform us about the artists.
Transport
We did the tour walking. Tour guide made sure we crossed streets in safe locations.
Private transfer to your accommodation. Then check-in or bag-drop
Private transfer to your accommodation. Then check-in or bag-drop
London

After a long trip having a driver and a car waiting for you is a good start to the vacation. Drive in to London gave us the realization of the amount of congestion and traffic in London

Quality of Experience
No
Guides, Drivers and Staff
Driver was very friendly and knowledgeable
Transport
Car was adequate for our luggage and two people to sit comfortably
Visit to York Minster
Visit to York Minster
York

York Minster is a sight to behold. it is incredible and the history that it has. My wife and i did a self tour. We missed the last tour of the day by 20 minutes.

Quality of Experience
Walking in York Minster at your own pace was a delight. It is so impressive inside with the stain glass windows, statues, art, and ceilings.
Guides, Drivers and Staff
We did a self guided tour.
Transport
We walked to the York Minster from our hotel. Walk gave us chance to see some of the town.
Fishing Villages of St Andrews & Fife from Edinburgh
Fishing Villages of St Andrews & Fife from Edinburgh
Edinburgh

This was a great tour. The highlight for me was visiting the OLD Course of St Andrews Golf Course. Walking the streets of St Andrews was quite interesting seeing the different buildings and arceitecture.

Quality of Experience
Did not know what to expect on this tour but it did not disappoint. The beauty of the countryside and beauty of the Old Course were phenomenal.
Guides, Drivers and Staff
Our guide/drive was excellent. He was funny, engaging and very knowledgeable.
Transport
Transport was fine. Coach was comfortable
The Isle of Skye & Eilean Donan Castle
The Isle of Skye & Eilean Donan Castle
Inverness

This was a spectacular tour. Very disappointed we did not see Nessie though. The beauty of the countryside and mountains plus Donan Castle were wonderful.

Quality of Experience
Everything was so spectacular to view. Donan Castle was quite interesting and a very nice self guided tour.
Guides, Drivers and Staff
Our tour guide/driver was amazing. She was so knowledgeable and had a passion for Inverness.
Transport
Coach was larger than I thought. Back coach row could be a little more comfortable by making it only four seats across instead of crowding into five seats
Stirling Castle Tickets
Stirling Castle Tickets
Scotland

This was very nice self guided tour of the castle. We were able to take our time. The Stirling Heads were a sight to see the intricacy of the carving. We were able to walk around the castle and walk through the cemetery and look at a spectacular view

Quality of Experience
Beautiful Castle and nicely set up for tours. The Stirling Heads were amazing to look at.
Guides, Drivers and Staff
We walked to the Castle from our hotel. Staff at the castle were friendly and would answer any questions.
Transport
We walked to the Castle from our hotel.
Steam Trains, Whitby, and the North York Moors Full-Day Tour from York
Steam Trains, Whitby, and the North York Moors Full-Day Tour from York
York

Wonderful Tour. Whitby was a charming port town. Had a delicious lunch there. Scenery on the tour was spectacular. The steam train was a nice addition. This has a bridge goign over the train tracks used in a Harry Potter movie as well as the 9 3/4 wall he comes through. If you want to see 9 3/4 wall go to Kings Crossing Railway Station in london

Quality of Experience
The experience was quite nice. Whitby was a wonderful place to visit and walk around plus have lunch. The Steam Train was a nice experience to do.
Guides, Drivers and Staff
The tour guide/driver was very knowledgeable and engaging. He provided good commentary and information.
Transport
The coach was comfortable. Tour took off on time
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on May 13, 2024

Thank you for your wonderful resume of your trip. This sure was a delight for myself and the team to work with you both.

It is super helpful for us to receive such detailed feedback and it gives us a great sense of pride to know that you appreciated our assistance.

This is a delight to read the travel experiences you both had.

Thank you for choosing to travel with us and we wish you many more happy travels.

All the best, Jane, Sarah and the Team

Great Highlights tour of Croatia
Croatia | Apr 27 - May 4, 2024

K
Kisa Y.
San Jose, CA | Reviewed on May 07, 2024

Anna Maria was very responsive and planned a great highlights tour of Croatia! The transportation was wonderful to have and the hotels she chose were all super! We especially loved our tour w Josepina in Zagreb- learned lots about the country and enjoyed the culture!

Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb, Croatia | Replied on May 07, 2024

Dear Kisa,
thank you for taking the time to write this review and for your kind words!
It was a pleasure planning this trip with you and I am very happy you enjoyed it.

Feel free to reach out if you are ever again in this neck of the woods! :)

Kind regards
Anna-Maria

Memorable Iceland holiday experience by Kim Kim
Iceland | Apr 25 - May 5, 2024

denlew
denlew d.
Singapore | Reviewed on May 07, 2024
Thank you to Kim Kim and Caroline & Sandra for their planning and support
Making our recent trip to Iceland an unforgettable holiday experience .
My wife and myself are especially grateful to Caroline and Sandra for their prompt response and help whenever we need them.
I highly recommend Kim Kim as your trusted travel advisor for your holiday planner.
Read more

Thank you to Kim Kim and Caroline & Sandra for their planning and support
Making our recent trip to Iceland an unforgettable holiday experience .
My wife and myself are especially grateful to Caroline and Sandra for their prompt response and help whenever we need them.
I highly recommend Kim Kim as your trusted travel advisor for your holiday planner.

Hotel Review
Fosshotel Lind
Reykjavík

Love the breakfast , healthy , nutritious, great staff service Rooms are clean as well Short walking distance to Central Area

Authenticity & Character
Hotel lobby are cosy and well managed
Location
Great , close to central city
Staff
Great staff service
Cleanliness & Comfort
Rooms are clean and comfortable
Local specialist: Caroline Bjarnason
Caroline
Caroline Bjarnason
Local specialist in Iceland | Replied on May 07, 2024

It has been a pleasure planning with you your travels to Iceland , we are so happy to hear that you had a wonderful time in Iceland. :)

Outstanding!!!!!
Portugal | Apr 21 - May 2, 2024

G
Gerard S.
Chicago, IL | Reviewed on May 06, 2024
The itinerary that Paty Marques created for our group of 8 was awesome! We will not soon forget the time we spent exploring Lisbon, Porto and Lagos. Most of us had never heard of kimkim. A friend of one of our travelers had a good experience with the company, and suggested we consider using it. The takeaway from my very first phone conversation with Paty was that she’s highly confident in her ability to create itineraries consistent with the travel objectives of her clients. She listened... Read more

The itinerary that Paty Marques created for our group of 8 was awesome! We will not soon forget the time we spent exploring Lisbon, Porto and Lagos. Most of us had never heard of kimkim. A friend of one of our travelers had a good experience with the company, and suggested we consider using it. The takeaway from my very first phone conversation with Paty was that she’s highly confident in her ability to create itineraries consistent with the travel objectives of her clients. She listened closely to what we wanted to see and delivered a travel experience that was truly memorable. The contrast between the three areas that we visited added immeasurably to our time in Portugal. Each of the guides that Paty utilized was excellent, but Claudia in Lisbon and Lucia in Porto definitely are superstars. The Douro Valley wine tour that Lucia led was fabulous and will not soon be forgotten, in large part due to the relationships that she has forged with the families that own the two wineries that we toured. We were treated like longtime friends at both places. The lunch at Maos e Irmaos was very special. The food served was delicious and authentic to the region. All of the transfers were handled without issue. The drivers were on time and highly professional. Safe transport was clearly a top priority. Our sincere thanks to Vasco and the others.

In summary, Paty Marques is the travel coordinator that you should use if you are considering a trip to the region. You will not regret the choice.

Hotel Review
Cascade Wellness
Lagos
Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on May 23, 2024

Dear Geroge,
I am very happy to hear that you had such an amazing time, in Portugal!
That you loved our services, drivers, guides, hotels...
And again, it was a pleasure arranging this trip for you and your group of friends, it was fun from our very first call!
And I will be here ready to welcome on a second trip to Portugal with us or a first trip to Spain!

Our recent Trip to Peru
Peru | Apr 17 - Apr 25, 2024

Abby
Abby J.
Canada | Reviewed on May 06, 2024
Our recent Trip to Peru was absolutely incredible! Every excursion, tour guide and private driver was well planned and prepared, and very punctual. Arequipa and Colca Canyon were amazing, we had an awesome tour guide and a lovely hotel. Machu Picchu was fantastic, and our tour guide for the day was so friendly and knowledgeable, she really made the day even more amazing! A huge thank you to Liz for all of the planning and answering all of our questions throughout! Read more

Our recent Trip to Peru was absolutely incredible! Every excursion, tour guide and private driver was well planned and prepared, and very punctual. Arequipa and Colca Canyon were amazing, we had an awesome tour guide and a lovely hotel. Machu Picchu was fantastic, and our tour guide for the day was so friendly and knowledgeable, she really made the day even more amazing! A huge thank you to Liz for all of the planning and answering all of our questions throughout!

Hotel Reviews
El Refugio Hotel Colca
Chivay

Beautiful hotel, perfect place to relax with the hot pool on site. The staff were very nice and the location was spectacular!

Authenticity & Character
The decor in the restaurant and bar is so unique, there is this old piano with candle holders and swords on the wall, a very old European kind of vibe.
Location
Staff
Cleanliness & Comfort
Holiday Inn Lima Airport
Lima

The location is perfect for travelers, right across the street from the airport, and the shuttle drivers are very nice and efficient!

Location
Staff
Cleanliness & Comfort
Tierra Viva Arequipa Plaza
Arequipa

The staff were so friendly and helpful! We stayed here for two nights over 3 days (as we went up to the canyon for a night), the staff kept our luggage for us and we were able to use there laundry service. When we came by to check in for the second night, our luggage and clean clothes were ready for us in our room!

Authenticity & Character
Location
So close to the main square, and amazing restaurants and shopping
Staff
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco

Best location by far! It was located inside the train station, so in the morning we just had to step outside to get on the train. The rooms were so nice, and the grounds had lots of plants and gardens around, just so beautiful!

Authenticity & Character
The hotel has a coffee roastery on site, and they grow most of the food for the restaurant!
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore  Machu Picchu (Private Guided tour in Machu Picchu) SV Htl
Explore Machu Picchu (Private Guided tour in Machu Picchu) SV Htl
Peru

Our guide was fantastic! She met us right at the train station and gave us a quick tour around while we waited to get on our first bus. It was so amazing to have a tour guide just for us, it made the experience so much better, 100% worth it rather than in a large group. She was so knowledgeable about the history and could answer our questions, and took a bunch of group photos for us! At the end of the tour we asked for a restaurant recommendation and she showed us this amazing little restaurant that looked over the river, which had really great food!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flight to Cusco & Private tour to The Sacred Valley
Flight to Cusco & Private tour to The Sacred Valley
Peru

The private tour was really neat, we loved going for the short hike to see the ruins, our guide was really entertaining and it was really great how he went in-depth to explain the terraces. Best part was his restaurant recommendation, he gave us a couple different types of food options and the Lomo Saltado was my husband's favourite meal of our entire Peru trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bus from  {{start_location}} to  {{end_location}}: Nasca Lines Flight
Bus from {{start_location}} to {{end_location}}: Nasca Lines Flight
Peru

The bus from Lima was amazing, it had these giant lazy-boy style seats and curtains for privacy/napping, which was good relaxing start to the trip. Our driver to our hotel and to the airport for the nazca lines was so great and helpful, he helped us check in and made the pre-flight process so smooth. The flight itself was not super great. The pilots really ensure that both sides of the plane get equal viewing time for each set of Nazca lines, which is really cool, but after the first 10 mins of flying over the lines (not including the first part of the flight which is just to get to the location) it was a lot. 3 out of the 4 of us felt very motion sick from the hard twists and turns of the plane! It was really cool to see, but maybe instead from the viewing platform!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer to {{end_location}}: Shared Ballestas Islands tour & Adventure in Huacachina nc
Private Transfer to {{end_location}}: Shared Ballestas Islands tour & Adventure in Huacachina nc
Peru

Our driver made the day absolutely fantastic! He was super informative about the locations we passed and the types of fruits and vegetables that were being grown in the region. Everything was on time and well planned, lunch was great, the pisco lesson/tour while we waited for our lunch was really interesting. Our drive back to lima was relaxing, and it was crazy to see the traffic at that time of day going through the city.

Quality of Experience
Food
Guides, Drivers and Staff
He was so funny and great, answered all of our questions and gave explanations about the landscape we were passing
Transport
Everything was so perfectly on time and schedule
Private Walking Traditional Arequipa Food & sightseeing tour
Private Walking Traditional Arequipa Food & sightseeing tour
Arequipa

It was really good! I loved trying the local foods, and having the guide go in-depth about the foods and history was really neat!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 1/2
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 1/2
Peru

This was one of the best parts of our trip. The guide was so great and helped us work through the altitude changes with multiple recommendations and stops along the way. It was so great to hear the history and learn about the lives of people in the highlands.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 2/2
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 2/2
Peru

The condor viewpoint was amazing, that short little walk to see the other viewpoint was really cool as well. The guide was great, we got to see the volcano in the background smoking, which so neat to see!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca

A trip of a lifetime to the land down under - NZ and Australia
New Zealand | Mar 23 - Mar 28, 2024

Ann
Ann K.
Santa Monica, CA | Reviewed on May 06, 2024
Connie was an incredible resource and understood our vision with our 2 young kids so well.
She brought it together with a care and attention to detail we appreciated.
Also, she shared her first hand experience being there.
When we ran into weather issues, she helped to sort out the issues.
We would use Kimkim again for any other itinerary.
Highly recommend! Read more

Connie was an incredible resource and understood our vision with our 2 young kids so well.
She brought it together with a care and attention to detail we appreciated.
Also, she shared her first hand experience being there.

When we ran into weather issues, she helped to sort out the issues.
We would use Kimkim again for any other itinerary.

Highly recommend!

Hotel Review
The Rees Hotel
Queenstown

A stunning location with a beautiful view and a short walk to town. Loved it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on May 06, 2024

Dear Ann,

We appreciate your feedback and are most happy to hear you had an incredible vacation and brought great memories with you. We are thrilled that you had a seamless and stress-free experience with us. Your kind words are a great testament to the hard work and dedication we invest in each job.
Our partners in New Zealand are amazing and they help us make all this happen.
We look forward to seeing you again on one of our fabulous trips.

Thank you again,
Connie

The Gems at kimkim make the Gems of Northern Italy come alive
Italy | Apr 22 - Apr 30, 2024

D
David B.
Chicago, IL | Reviewed on May 06, 2024
Highly professional and responsive staff who did a great job recommending, arranging and coordinating hotels, ground transportation, excursions/guides and dining options. Everything was first class and when problems arose (and there were not many) they addressed them quickly and effectively. Would not have had nearly as good of an experience without the skill and support we received from kimkim. Read more

Highly professional and responsive staff who did a great job recommending, arranging and coordinating hotels, ground transportation, excursions/guides and dining options. Everything was first class and when problems arose (and there were not many) they addressed them quickly and effectively. Would not have had nearly as good of an experience without the skill and support we received from kimkim.

Activity Review
Scenic Navigation through the Grand Canal
Scenic Navigation through the Grand Canal
Venice

The Marvels of the Grand Canal combined with a marvelous guide (Romy) made the this experience truly marvelous.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 16, 2024

Hi David! Thank you so much for your kind words! I'm so happy you enjoyed your time discovering the beauty of northern Italy with our little help :) It's been truly a pleasure to work with you on this trip! Best regards, Bea.

Beautiful Morocco!
Morocco | Apr 24 - May 2, 2024

Susan
Susan M.
Newark, NJ | Reviewed on May 06, 2024

Our trip to Morocco was amazing. I would highly recommend using Kimkim travel .
Our guide and driver, Tarik, was very knowledgeable, professional and had a terrific personality. Tarik was always punctual and eager to please.
A highlight of the trip was camping and riding camels in the Sahara Desert.
We have beautiful memories of Morocco and the people!

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on May 06, 2024

Hi Susan,

Thank you for your glowing review! We're thrilled to hear that your trip to Morocco was amazing and that you had such a positive experience with Kimkim Travel. Tarik sounds like an exceptional guide and driver, and we're delighted to hear that he contributed to your trip's success with his knowledge, professionalism, and warm personality. We're so pleased to have been a part of creating beautiful memories for you in Morocco. We hope to welcome you back again in the future for more unforgettable adventures!

Best Wishes,
Ali

Namibia
Namibia | Apr 19 - May 5, 2024

M
Melanie K.
Canada | Reviewed on May 06, 2024
The group we went with was Namibia Safari and tours. The vehicle they set us up with was fantastic. We self drove just over 3000km. We had one wasted night as we feel we didn’t need the stop in Caprivi East, we could have gone straight to Chobe.
Namibia safari and tours set us up with maps and gps and helped make everything very smooth. We lost the license plate off the back of the car and they had a replacement by the afternoon. They gave us lots of local advice about what to expect on...
Read more

The group we went with was Namibia Safari and tours. The vehicle they set us up with was fantastic. We self drove just over 3000km. We had one wasted night as we feel we didn’t need the stop in Caprivi East, we could have gone straight to Chobe.
Namibia safari and tours set us up with maps and gps and helped make everything very smooth. We lost the license plate off the back of the car and they had a replacement by the afternoon. They gave us lots of local advice about what to expect on the roads.

Hotel Reviews
The Elegant Guesthouse
Windhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swakopmund Luxury Suites
Swakopmund

No privacy at all in the bathroom space

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Twyfelfontein Adventure Camp
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Etosha Safari Lodge
Okaukuejo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onguma Bush Camp
Etosha National Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shametu River Lodge
Divundu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chobe Safari Lodge
Kasane

Just seemed huge after all of the smaller quainter places in Namibia. Very commercial.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Homestead Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camp Kwando
Kongola (Caprivi)
Authenticity & Character
The staff and the chef were fabulous
Location
Staff
Cleanliness & Comfort
Batonka Guest Lodge
Victoria Falls
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Chobe Safari
Chobe Safari
Namibia

Botswana seems to have a lot more tourists than Namibia. There is a dignity switch from German tourists to American and British tourist ms when you cross the border. Botswana seems way more commercial. If you like business and to be taken care of, you’ll prefer it here.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on May 07, 2024

Hi Melanie,
Thank you for the detailed feedback on your trip and each accommodation, we appreciate it.
I am happy to hear that you enjoyed your overall trip to Namibia, Botswana and Victoria Falls.
Hope to hear from you again should you want to return to the beautiful Southern Africa or want to explore the amazing East Africa.
Best wishes, Lize

We had a wonderful trip!
United Kingdom | Apr 10 - Apr 17, 2024

Milbert
Milbert P.
Denver, CO | Reviewed on May 06, 2024
Jane and her team planned a wonderful trip to England! We experience the beautiful countryside villages of the Cotswolds and London including the British Museum, Kew Gardens and Windsor Castle. The roadmap gave us personal time to enjoy the British culture and food while allowing us to explore beyond our scheduled activity. Read more

Jane and her team planned a wonderful trip to England! We experience the beautiful countryside villages of the Cotswolds and London including the British Museum, Kew Gardens and Windsor Castle. The roadmap gave us personal time to enjoy the British culture and food while allowing us to explore beyond our scheduled activity.

Hotel Reviews
Henrietta House, a member of Radisson Individuals
Bath

Fun historical site!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Kings Arms
Stow-on-the-world

Very intimate and historical

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Noel Arms Hotel
Chipping Campden

A great place to rest and enjoy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Tower Hotel
London

Wonderful amenities and service!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn London Heathrow Airport
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer
Private transfer
England

Cookie was great!! He was very flexible and helpful!

Quality of Experience
Guides, Drivers and Staff
Transport
Hidcote Gardens  Visit - Arts and Crafts inspired intricately designed spaces
Hidcote Gardens Visit - Arts and Crafts inspired intricately designed spaces
England

Just a beautiful place!

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to British Museum
Tickets to British Museum
London

Wow what a historical and important museum! It requires more time than we had planned!

Quality of Experience
Guides, Drivers and Staff
Transport
Simply Windsor Castle - Afternoon Tour with transport
Simply Windsor Castle - Afternoon Tour with transport
London
Quality of Experience
Guides, Drivers and Staff
Transport
Entry tickets to historic Kew Gardens
Entry tickets to historic Kew Gardens
London

A world renowned garden! Unbelieveably beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on May 06, 2024

Hi Milbert

Thank you for taking the time to review your wonderful trip. We are delighted that you entrusted our team with your delightful trip to the UK.

Your feedback is also extremely helpful to myself and the team to enable us to continue to strive towards ⭐⭐⭐⭐⭐ service.

Hope to see you again in the future.

All the best, Jane & The Team

Tour guide for walking lunch in Paris was Lau...
France | Apr 26 - Apr 29, 2024

Barbara
Barbara G.
Dallas, TX | Reviewed on May 06, 2024
Tour guide for walking lunch in Paris was Laura. She was amazing with her knowledge of the city and the food. Read more

Tour guide for walking lunch in Paris was Laura. She was amazing with her knowledge of the city and the food.

Hotel Review
Le 9Hotel Opera
Paris

Close to train station but very small rooms. It was clean and the breakfast we Ed had good.choices. Loved the croissants

Authenticity & Character
Location
Close to train and subway
Staff
Cleanliness & Comfort
Activity Reviews
Seine river dinner cruise
Seine river dinner cruise
Paris

The dinner cruise was first class. The foo, champagne and wine was excellent!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Gourmet food tour in Saint-Germain-des-Prés
Gourmet food tour in Saint-Germain-des-Prés
Paris

Laura was awesome!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of the Louvre museum
Visit of the Louvre museum
Paris

So much history in the world’s largest museum where the Mona Lisa is held!

Quality of Experience
Guides, Drivers and Staff
Transport
Cabaret show at the Crazy Horse, with Champagne
Cabaret show at the Crazy Horse, with Champagne
Paris

Very talented dancers. Really enjoyed the show

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on May 06, 2024

Dear Barbara,

Thank you for your feedback. I'm delighted that you had a good stay in Paris, and it was a pleasure to organize it for you. I hope to see you soon for more discoveries in France!

I wish you all the best,
Audrey

Albania Experience
Albania | Apr 20 - Apr 28, 2024

R
Rosina B.
Canada | Reviewed on May 05, 2024
The trip was one of the best I have been on - and I have visited 50 countries. I usually do organized trips with small operators. It was great to experience a customized trip for our small group. Ed did a great job helping us organize our trip and Margil was a very good driver and guide. It was great to be picked up by both at the airport. A couple of suggestions: 1. A list of activities / plan for Tirana so no double tracking on sites already visited on our own.
2. Restaurant...
Read more

The trip was one of the best I have been on - and I have visited 50 countries. I usually do organized trips with small operators. It was great to experience a customized trip for our small group. Ed did a great job helping us organize our trip and Margil was a very good driver and guide. It was great to be picked up by both at the airport. A couple of suggestions:

1. A list of activities / plan for Tirana so no double tracking on sites already visited on our own.
2. Restaurant suggestions were a bit off - especially dinner on second night - a bit far from hotel and we were taken to a restaurant for a large lunch.
3. Guide should wait more for entire group to catch up before giving information on sites.

Will recommend KimKim and Drive Albania to my traveler community.

Hotel Reviews
Art Hotel Rruga Kavaja

Great breakfast options! Centrally located.

Authenticity & Character
Great art on the walls!
Location
Staff
Cleanliness & Comfort
Hotel Musée
Gjirokastra

Beautiful traditional Albanian house converted to hotel! Fabulous hosts!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Riviera
Himare

Nice hotel! Rooms a bit dark.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Panorama Kruje
Krujë

Great location close to old bazar and castle. Great restaurant!

Authenticity & Character
Location
Look
Staff
Cleanliness & Comfort
Activity Reviews
Tirana - Welcome to Albania's Chaotic Capital!
Tirana - Welcome to Albania's Chaotic Capital!
Tirana

A clearer itinerary for our time in the city would have been better so we could plan things we would do on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Gjirokastra - Exploring Albania's "Stone City"
Gjirokastra - Exploring Albania's "Stone City"
Gjirokastra

Excellent overview of the castle.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ed Reeves

Kimkim made my honeymoon in Costa Rica so eas...
Costa Rica | Apr 27 - May 4, 2024

P
Patrick M.
Harrison, NJ | Reviewed on May 05, 2024
Kimkim made my honeymoon in Costa Rica so easy to plan, and so easy to glide through wonderful experiences, the majority of which they planned. We did not worry about a single thing, outside of excursions we planned ourselves once in country. Even then, all of the operators and hotels booked by Olman were extremely helpful and made every experience awesome. Highly recommend the Costa Rica adventures and Olman. Read more

Kimkim made my honeymoon in Costa Rica so easy to plan, and so easy to glide through wonderful experiences, the majority of which they planned. We did not worry about a single thing, outside of excursions we planned ourselves once in country. Even then, all of the operators and hotels booked by Olman were extremely helpful and made every experience awesome. Highly recommend the Costa Rica adventures and Olman.

Hotel Review
Tabacón Thermal Resort & Spa
Fortuna

Spectacular resort with amazing amenities, experiences and service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
San José - Arenal - Visit to La Paz Waterfall & Gardens
San José - Arenal - Visit to La Paz Waterfall & Gardens
Costa Rica

For nature lovers, the La Paz conservancy was a perfect introduction to the biodiversity of Costa Rica. The waterfalls are absolutely stunning as well. The conservancy has one of the best frog exhibits I've ever seen!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on May 06, 2024

Hello Patrick,

Thanks for your review.
I am glad your honeymoon trip to my country was incredible.

I am sure Costa Rica will be in your mind and heart forever, let{s hope you can visit the country once again to explore new destinations!

Best,
Olman

Trip of a lifetime!
Croatia | Apr 25 - May 3, 2024

KAREN
KAREN M.
Herndon, VA | Reviewed on May 05, 2024
"Thank you, Tina." These are the words my daughter and I said throughout our amazing Croatia Trip. Tina was our KimKim agent.
From the beginning, Tina asked questions and made suggestions that were clearly in line with our interests, schedule, and budget. From lodgings, to excursions, to recommended wanderings, it was all perfect.
While on the trip, Tina responded immediately to last minute questions (how much to tip??) with clear and encouraging advice.
We loved every bit of the trip...
Read more

"Thank you, Tina." These are the words my daughter and I said throughout our amazing Croatia Trip. Tina was our KimKim agent.
From the beginning, Tina asked questions and made suggestions that were clearly in line with our interests, schedule, and budget. From lodgings, to excursions, to recommended wanderings, it was all perfect.
While on the trip, Tina responded immediately to last minute questions (how much to tip??) with clear and encouraging advice.
We loved every bit of the trip but our favorite experiences were the Truffle Hunting in Istria and the sailboat adventure in the Zadar Archipelago. We finished the trip with a couple of lazy days in Split and Zagreb where we were able to wander and learn about the local community.
To quote my daughter (26 years old), "trip of a lifetime!"

Hotel Review
La Grisa Bale
Bale-Valle, Istra

Kind and helpful staff. Great restaurant. Lovely village.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on May 06, 2024

Dear Karen and Abby,

I would like to express my sincere gratitude for taking the time to write me a 5-star review.

Your kind words mean a lot to me and I'm thrilled to hear that your trip to Croatia was memorable. It's wonderful that my assistance helped ensure you had the best possible experience during your travels.

I hope that you both have many more memorable trips together in the future.
I wish nothing but all the best to you both!

Tina

10 Day Morocco Tour
Morocco | Apr 22 - Apr 30, 2024

Garrett
Garrett G.
Newark, NJ | Reviewed on May 05, 2024
10 Days, Casablanca - Rabat - Fes - Merzouga - Ait Benhaddou - Imlil - Essaouira - Marrekech. Single traveler. Booking through Kimkim was probably the best thing I did for this trip. While going at it alone is quite the adventure, Kimkim can give you the tailored itinerary that you're looking for. They pair you up with local guides who are there to please. What you gain through this is a wealth of experience the guides have, that you more than likely don't enabling you to see more, feel... Read more

10 Days, Casablanca - Rabat - Fes - Merzouga - Ait Benhaddou - Imlil - Essaouira - Marrekech. Single traveler.

Booking through Kimkim was probably the best thing I did for this trip. While going at it alone is quite the adventure, Kimkim can give you the tailored itinerary that you're looking for. They pair you up with local guides who are there to please. What you gain through this is a wealth of experience the guides have, that you more than likely don't enabling you to see more, feel fulfilled in your adventure, and make your trip easy and enjoyable. It's you and the guide cruising around Morocco stopping where you want and making on-the-fly adjustments to the itinerary as you see fit. Even better is if you came up with a suggestion, they would give their recommendation on it based on what your overall goal was for the trip. So not only are you tailoring the trip to what you want in real-time, but you're also getting expert suggestions, maximizing the experience. The coolest feeling was skipping the massive amount of tour groups and getting into other places they could not get to or being on your own timeline instead of being in a rush or being delayed.

Next is the guide. When you book through Kimkim they connect you with a local guide agency which will then pair you with a guide that will take you everywhere on your itinerary. From start to finish, that guide is with you. My guide for this trip was Mouad; this dude was awesome. He is definitely a people person and can read someone well which is important in understanding what exactly you want from the trip. I'm normally an introverted person so connecting with people can sometimes be difficult, but not with Mouad. I cannot count how many enjoyable experiences we had exchanging stories on cultural similarities and differences, joking around while getting a private tour of a casbah, or just sharing a good meal with one another. Another important detail is he was able to read when my social battery was running on empty and was able to take a step back to let me recharge and be in solitude without me saying anything. He is an exceptional guide that is a true professional in his craft. I cannot recommend him enough. Another piece to this is the network of people and resources he has. Any town you go to, if you needed something, needed to go somewhere specific, or wanted to do something different Mouad was able to make it happen. This is something you absolutely will not get going alone, or with a large tour company. Lastly, as a testament to the true professional Mouad is, he invited me into his home with his family to enjoy a mid-afternoon snack and be in the company his family. While leaving the Sahara I mentioned I wanted to get a haircut. At that time we were getting into the town where him and his family were living. So he arranged for his barber to meet us at his shop at the last minute. Because of this, there was going to be a wait, so he took me into his home where his delightful mother brewed some delicious tea and attempted to feed me until I couldn't eat and I exchanged a few short stories with his parents. They were extremely welcoming and really sealed in that unique experience I was looking for. Because I did not want to delay the timeline too long with an impromptu haircut, I decided to forego the Saharan haircut, but the memories I made with Mouad and his family will be one for the books. I could go on about how awesome Mouad is but the bare minimum you need to know is if you're going to Morocco, you need to use this guy. You will not regret it.

Hotel Reviews
Riad Kalaa 2
Rabat

This is a modern boutique hotel in the old medina of Rabat. Highly reccomend this place.

Authenticity & Character
A good quality and authentic feel
Location
Nice walk to the beach, to the souk, and local eateries
Staff
Super helpful and nice.
Cleanliness & Comfort
Exceptional rooms, bed, sheets, and pillows.
Riad Farouzi Fes
Fes

The location of this place is great, however my room in particular did not have any windows. I could have asked for windows I'm sure but did not bother to. The staff was super helpful. I also felt the rooms could use some updating as well.

Authenticity & Character
The tiles were awesome. However some of the rooms could use some updating.
Location
Right next to the main market area.
Staff
Cleanliness & Comfort
Again, the lack of windows and some of the outdated amenities could use some updating. Again, I never asked to be moved. Im sure the hotel would have happily obliged.
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on May 05, 2024
Hi Garrett,
Thank you for taking the time to share your incredible experience with Kimkim and your guide/driver Mouad! We're thrilled to hear that our services helped you have a tailored and unforgettable trip to Morocco. It's wonderful to know that Mouad's expertise, flexibility, and kindness made such a significant impact on your adventure. The personal connections and authentic experiences you had, from exploring hidden gems to sharing meals and stories with Mouad and his family, are truly...
Read more

Hi Garrett,
Thank you for taking the time to share your incredible experience with Kimkim and your guide/driver Mouad! We're thrilled to hear that our services helped you have a tailored and unforgettable trip to Morocco. It's wonderful to know that Mouad's expertise, flexibility, and kindness made such a significant impact on your adventure. The personal connections and authentic experiences you had, from exploring hidden gems to sharing meals and stories with Mouad and his family, are truly what make traveling special. We're grateful for guides like Mouad who go above and beyond to create lifelong memories for our travelers.
Best,
Majid

Kimkim does it again! Trip of a lifetime!
Vietnam | Apr 4 - Apr 18, 2024

D
Diana O.
Ferndale, MD | Reviewed on May 05, 2024
Once again KimKim has come through with an amazing trip! Our local specialist in Vietnam, Doris, designed a perfect 15 day family adventure in Vietnam and Cambodia. Doris filled our journey with excursions and experiences that perfectly balanced nature, culture, history and local life. We were able to enjoy both the bustling cities and the remote countryside villages of this beautiful country and meet artisans and locals along the way. We always felt warmly welcomed by our various local... Read more

Once again KimKim has come through with an amazing trip! Our local specialist in Vietnam, Doris, designed a perfect 15 day family adventure in Vietnam and Cambodia. Doris filled our journey with excursions and experiences that perfectly balanced nature, culture, history and local life. We were able to enjoy both the bustling cities and the remote countryside villages of this beautiful country and meet artisans and locals along the way. We always felt warmly welcomed by our various local guides, and we also had plenty of time to explore on our own, with Doris on call with we had any questions or needed advice. We loved every place and every experience on land and water from riding on the back of motorbikes through the truly local areas of Ho Chi Minh City to wandering the winding alleys of old Hanoi, to riding in army jeeps past water buffalo and water lotus in the countryside of Hoi An, to exploring the jaw dropping ancient temples of Siem Reap. It was truly the trip of a lifetime.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on May 08, 2024

Dear Diana and Oboler Family,

Thank you so much for your wonderful review! I'm delighted to hear that you had such an amazing 15-day family adventure and felt warmly welcomed throughout your journey in Vietnam and Cambodia.

Thank you once again for choosing to travel with us. I wish your family all the best in life. My team and I will look forward to welcoming your family back one day! Until then, stay safe and see you!

Best regards,
Doris

Very happy with Kimkim service. Our trip to t...
Philippines | Apr 12 - Apr 23, 2024

marisa
marisa s.
Greece | Reviewed on May 05, 2024
Very happy with Kimkim service. Our trip to the Philippines was made special. Leo planned everything according to our budget . Allowing time for us to chill and rest when needed so Everything was planned perfectly well. All our guides were very nice and friendly. The drivers tours and guides were always on time. Also our guide kept in touch to make sure all was going well. The hotels chosen all had good standard. All our day tours for the island hopping were amazing. I highly recommend... Read more

Very happy with Kimkim service. Our trip to the Philippines was made special. Leo planned everything according to our budget . Allowing time for us to chill and rest when needed so Everything was planned perfectly well. All our guides were very nice and friendly. The drivers tours and guides were always on time. Also our guide kept in touch to make sure all was going well. The hotels chosen all had good standard. All our day tours for the island hopping were amazing. I highly recommend kimkim for their professional services! Definitely five stars ⭐️

Hotel Review
Amorita Resort
Authenticity & Character
Everything
Location
It’s right next to the beach that’s full of bars and restaurants
Staff
Cleanliness & Comfort
Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on May 11, 2024

Hi Marisa,

Thank you for your review and I'm glad you had a great time in the Philippines! We look forward to working with you on another trip in the future!

Marisa was incredible to work with!
Portugal | Apr 23 - May 3, 2024

Madison
Madison T.
Ashburn, VA | Reviewed on May 05, 2024
Marisa was incredible to work with! We really appreciated how thoughtfully and intentionally she planned our stays at three different hotels across the island. She recommended delicious restaurants and beautiful hotels. Also, she quickly rescheduled one of our excursions at the last minute due to my screw-up. Marisa and her team sent a bottle of champagne and dessert to our hotel room after dinner on our anniversary! I couldn't recommend her more. Thank you so much, Marisa! Read more

Marisa was incredible to work with! We really appreciated how thoughtfully and intentionally she planned our stays at three different hotels across the island. She recommended delicious restaurants and beautiful hotels. Also, she quickly rescheduled one of our excursions at the last minute due to my screw-up. Marisa and her team sent a bottle of champagne and dessert to our hotel room after dinner on our anniversary! I couldn't recommend her more. Thank you so much, Marisa!

Hotel Reviews
Caloura Hotel Resort

The front desk staff was not friendly or welcoming, and the hotel was very hot, humid, and outdated. However, the views were beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Octant Ponta Delgada
Ponta Delgada

I LOVED this hotel! Beautiful modern interiors, Class A amenities, friendly staff, gorgeous views, large and comfortable rooms, delicious food and wine, etc. We enjoyed getting drinks at the rooftop bar by the pool and had a great experience at the luxury spa. 12/10 would recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terra Nostra Garden Hotel
Furnas
Authenticity & Character
Location
The hotel backs up to the Parque Terra Nostra and all hotel guests have free access to visit the park and hot springs. It was beautiful!
Staff
Cleanliness & Comfort
Activity Reviews
To Eat Suggestion:  Santa Barbara Eco Resort
To Eat Suggestion: Santa Barbara Eco Resort
Portugal

The food was phenomenal

Quality of Experience
Guides, Drivers and Staff
To Eat Suggestion:  Tã Gente
To Eat Suggestion: Tã Gente
Portugal

Good food and fun drinks with outdoor seating downtown.

Quality of Experience
Guides, Drivers and Staff
Exploring the Majesty of the Seas on a Group Whale Watching Experience
Exploring the Majesty of the Seas on a Group Whale Watching Experience
Portugal

So glad we booked a whale watching trip! We saw dolphins, orcas, and 3 giant Sei whales. So cool!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on May 06, 2024

Hello Madison,

Thank you so much for your kind words and time to share your experience while in Portugal.
I really hope you have the chance to come to our Mainland and celebrate another special anniversary with us!!

Thank you so much :)
Your friend in Portugal - Marisa

This was a most pleasing, entertaining and an...
Morocco | Apr 28 - May 2, 2024

Amyn
Amyn R.
Dallas, TX | Reviewed on May 05, 2024
This was a most pleasing, entertaining and and well organized trip. The Tour operator KimKim did a fabulous job for us. The driver and both the guides had exceptional knowledge and insight about the Sites they were showing. Abu Jalil our driver was very accommodating and helped us complete the tour very comfortably. KimKim has done an exception job in executing this tour for us. we would recommend them to all our friends in the US. Thank you KImkim Read more

This was a most pleasing, entertaining and and well organized trip. The Tour operator KimKim did a fabulous job for us. The driver and both the guides had exceptional knowledge and insight about the Sites they were showing. Abu Jalil our driver was very accommodating and helped us complete the tour very comfortably.

KimKim has done an exception job in executing this tour for us. we would recommend them to all our friends in the US.

Thank you KImkim

Hotel Review
Riad Fes Nass Zmane
Fes

Very accommodating staff. Very efficient and organized. The best customer service ever experienced.

Authenticity & Character
Location
Mode of transporting luggage for passengers from drop off point to hotel should be improved. Small motorized transportation is available and should be available for groups.
Staff
They were very accomodating
Cleanliness & Comfort
Bathrooms were very clean. So was the lounge
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on May 05, 2024

Hi Amyn,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your trip was not only pleasing and entertaining but also well-organized. It's fantastic to know that our team, including Abu Jalil, the driver, and both guides, provided you with exceptional knowledge and insight throughout your journey.

We look forward to welcoming you and your friends back on another adventure soon!

Warm regards,
Ali