Kimkim Trip Reviews

4.8
Based on 14,359 ratings
Read 14,359 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Norway adventure!
Norway | Mar 10 - Mar 18, 2024

S
Sharon S.
North Atlanta, GA | Reviewed on Apr 10, 2024
Our trip to Norway exceeded all our expectations! Mathia was great to work with, from working out our itinerary and throughout our trip! We spent the first night in Oslo and explored the city for a day, then flew to Narvik and were able to witness the northern lights twice!! Our snowshoeing adventure was beautiful, and our guide Hakon was wonderful! We also really enjoyed our dogsledding trip. Next we went to Tromso, where we visited Polaria, went on a fjord cruise, and then visited the... Read more

Our trip to Norway exceeded all our expectations! Mathia was great to work with, from working out our itinerary and throughout our trip! We spent the first night in Oslo and explored the city for a day, then flew to Narvik and were able to witness the northern lights twice!! Our snowshoeing adventure was beautiful, and our guide Hakon was wonderful! We also really enjoyed our dogsledding trip. Next we went to Tromso, where we visited Polaria, went on a fjord cruise, and then visited the Sami reindeer farm, where we fed the reindeer and slept overnight in a lavvu. Norway is a beautiful country, and March was a great time to visit.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Apr 15, 2024
Dear, Sharon, Casey, and Dylan,
Thank you very much for your lovely review and awesome pictures.
It was a great pleasure for me to meet and assist you during your winter trip to Northern Norway. My intention was to share with you all my knowledge and recommendations about the area where I live. And I can see that this wild region has been kind and generous with you. What a spectacle the Northern Lights. ;)
I am also happy to know that the guides you met along the way did their best to show...
Read more

Dear, Sharon, Casey, and Dylan,
Thank you very much for your lovely review and awesome pictures.
It was a great pleasure for me to meet and assist you during your winter trip to Northern Norway. My intention was to share with you all my knowledge and recommendations about the area where I live. And I can see that this wild region has been kind and generous with you. What a spectacle the Northern Lights. ;)
I am also happy to know that the guides you met along the way did their best to show you around and experience the Arctic nature.
You have been great travelers and our communication was unique.
I wish you all the best.
Mathia

A terrific trip to the Fjords
Norway | Mar 21 - Apr 1, 2024

D
diana e.
Germany | Reviewed on Apr 10, 2024

Even though we did not travel in the summer, and there was a bit of snow, we really had a great time, and actually enjoyed seeing the white tops on the mountains.
The proposed itinerary was a good match to our preferences.
The guide to Preikestolen, Terry, was great. Overall, we really enjoyed the balance between boat trips and the walks in the nature.

Local specialist: Kristiina Taukul
Kristiina
Kristiina Taukul
Local specialist in Norway | Replied on Apr 16, 2024

Hi Diana!

Thank you so much for the trust :) I am so happy to hear that you enjoyed working with us and that you had an amazing time here!

Hope you'll visit us again!
Kristiina

Excellent multi-generation family trip to Vietnam
Vietnam | Mar 29 - Apr 7, 2024

Jessica
Jessica F.
San Jose, CA | Reviewed on Apr 10, 2024
We had a wonderful family vacation to Vietnam. Our group was three generations and included some family members born in Vietnam, returning to the homeland for the first time! Hien was incredible! She created an itinerary for us that took into account our various needs. She included activities that the kids loved, and also made accommodations for my mother-in-law who has limited mobility.
Every time I contacted Hien with questions or changes, she was quick to reply, accommodating and...
Read more

We had a wonderful family vacation to Vietnam. Our group was three generations and included some family members born in Vietnam, returning to the homeland for the first time! Hien was incredible! She created an itinerary for us that took into account our various needs. She included activities that the kids loved, and also made accommodations for my mother-in-law who has limited mobility.
Every time I contacted Hien with questions or changes, she was quick to reply, accommodating and helpful! She was so informative. She also responded right away with a couple confusing things that happened in the country.
Our guides were great! We particularly enjoyed our day with Susan in Bana Hills, and our time with Coung in Hanoi. Both were friendly, easygoing, accommodating, pleasant and fun!
The hotels were great and Hien chose rooms that were perfect for our family unit, always selecting adjoining or combined rooms for us and our young children. The hotels were also very posh, much nicer than anything we could afford at home. We felt like celebrities.
The cruise Hien chose for our family in Halong Bay was also great, and the kids really enjoyed the activities.
Overall, I would highly recommend Hien and Realistic Asia. We will certainly choose them again if we have another chance to do so!

Hotel Reviews
Somerset Chancellor Court Ho Chi Minh City

The hotel had everything we needed for our stay in Ho Chi Minh City. I particularly appreciated the large fresh water container they put in our room so that we could refill our water bottles. It was conveniently located and had a very nice pool that was heated. We swam in the pool every day that we were there! The breakfast was also great, and included several options to order as well as a small buffet. The service was polite and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Sands Oceanfront Danang Hotel
Da Nang

This might be the nicest hotel I have ever stayed at. It was so beautiful and luxurious. The staff were polite and warm! The staff at the front door walked us across the street from the door of the hotel to the beach so that we didn't have to brave the traffic patterns alone, and they noticed us trying to get back and came to rescue us from the other side of the road when we needed to return! This was above and beyond any expectations that I have of service. Additionally, the rooftop bar and pool were extremely luxurious and posh. We didn't get a chance to swim because we had already been to the beach, but the view was spectacular. The breakfast was probably the best breakfast I have ever had at a hotel. It was an extensive buffet and every single thing was delicious. It was aided by the fact that you could see the entire 180 degree view of the beach including the giant Buddha statue from the restaurant. We also had dinner in the restaurant and it was a delicious and fabulous meal. All in all, I will remember this hotel forever!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi

This hotel had a beautiful colonial feel to it. The decor was beautiful, service was great, and room was excellent. The rooftop bar is like a nightclub and has fabulous wrought iron work that makes it look like a bridge. It was fun to have drinks up there and look at the city view. Our room was a suite, with two bedrooms, which worked great for us and the kids. The only down side was the lack of a pool.

Authenticity & Character
Location
Right in old town Hanoi.
Staff
Cleanliness & Comfort
Tirant Hotel
Hoan Kiem, Hanoi

Excellent hotel with beautiful decor. We liked the breakfast a lot and the pool was nice. Great location in the middle of old Hanoi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Halong Capella Cruise
Halong

We had a one night cruise in Halong Bay with Capella. Our cruise director was Tom, Cruise director, which was cute! This cruise was very elegant. The decor and rooms all had that old world charm and were spotless and modern. We had three kids with us age 9, 11, and 14, and this was a great choice for our family. The activities the first day included kayaking, swimming, going down a giant slide into the ocean, and a cooking demonstration with participation from the audience. My kids took advantage of all the activities and had a great time. The second day we went on a short row boat ride through a cave. This was a good activity for the one elder in our party and we all enjoyed it. I think this cruise is a good choice for families with kids and most of the families on the cruise had kids in late elementary school through teen years. The accommodations were top notch and the activities were very fun.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa

Beautiful hotel on the banks of the river. Breakfast was lovely, the pool was lovely and the rooms were decorated in a very luxurious way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Ha Long Bay

Out of all the activities that we did, this one was not particularly memorable. The cave was tiny. Halong bay in general was amazing and the boat driver was great, but the actual activity didn't add much to our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse yourself in the Beauty of Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Immerse yourself in the Beauty of Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Vietnam

We had a very memorable and fantastic day visiting Ninh Binh. Our guide, Cuong, was friendly, warm and informative. We enjoyed our time with him. We all enjoyed climbing the 550 steps to the top of the lookout, and my son and husband actually went up both peaks. We have some great pictures. The boat ride was also very memorable. It was so interesting how the boat drivers rowed with their feet. Our boats stopped and we walked up another 87 steps for a view of the rice fields. This was amazing and beautiful. Definitely recommend this excursion!

Quality of Experience
Food
The included lunch was fabulous! We all enjoyed the regional food and drinks.
Guides, Drivers and Staff
Transport
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay

We had a great time in Frog Lagoon. Our ship was fabulous, and we parked in Frog Lagoon for kayaking, swimming and using a giant inflatable slide. These were great activities for our family, which includes three kids between the ages of 9-14. They all loved the activities and the location. I highly recommend this excursion.

Quality of Experience
Day trip to Bana Hills
Day trip to Bana Hills
Vietnam

We had a lovely day trip with Susan, our guide. She was very knowledgeable, friendly and enjoyable to be around. She picked us up in Hoian and dropped us at Danang in the late afternoon. During the day, she took us up to Bana Hills and guided us to the Golden Hands Bridge, the gardens and on a couple rides at the amusement park. We were pretty exhausted after that and opted to return to Danang to take advantage of the beach, which was fabulous. Thanks Susan for your help and flexibility in accommodating the needs of our family!

Quality of Experience
Food
We ate at a buffet at Bana Hills that was German themed, but mostly included Vietnamese food. Everything was very tasty!
Guides, Drivers and Staff
Transport
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An

James was our guide for our half day in Hoi An. Hoi An is beautiful and the old town is so quaint. First, we stopped for Bunmi, and really enjoyed the sandwiches. Then we toured around the old quarter, which has so much charm! James was very knowledgeable and is a local, so he knew many shopkeepers and sellers. He was flexible to meet the needs of our family and deposited us at our hotel. I didn't get enough of the old town, so I went back out to shop at the cute stores while my husband and kids went swimming at the hotel. I felt very safe and comfortable in this area, even as a foreign woman walking around by myself. I wish I had had a little more time in this area, it was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 11, 2024

Dear Jessica,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday with your family!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. I will pass your kind word to the whole team that you met in the trip.
It’s such a great honor to be a small part in your trip to the homeland. You are such a great customer , thank you again for choosing our company and we hope to see you again!
From Vietnam with love,
Hien

A Little Slice of Paradise
Portugal | Mar 27 - Apr 9, 2024

Douglas
Douglas B.
Chicago, IL | Reviewed on Apr 10, 2024
Pedro was, and is, an Excellent specialist for planning and executing our trip to Portugal. During the trip preparation phase, Pedro guided us through exploring what we like, our expectations, interests, time in country, budget considerations and personal preferences. From there, we conducted a series of reviews and revisions until we, and Pedro, were satisfied with our trip. Prior to our travel, Pedro made final coordination with us and answered any final questions we had. Additionally,... Read more

Pedro was, and is, an Excellent specialist for planning and executing our trip to Portugal. During the trip preparation phase, Pedro guided us through exploring what we like, our expectations, interests, time in country, budget considerations and personal preferences. From there, we conducted a series of reviews and revisions until we, and Pedro, were satisfied with our trip. Prior to our travel, Pedro made final coordination with us and answered any final questions we had. Additionally, Pedro walked us through our daily rhythm of communication with him via WhatApp. During execution of our vacation, the communication were smooth and Pedro took care of any issues that arose.
A couple of highlights and accolades;
Personal Guided Tours of Lisbon and Porto were interested and helped us understand the history and culture of Portugal. Day trips to Cintra (City of Palaces), and Obidos/Nazare were fascinating and we highly recommend these visits. If you like Wine: the Douro Valley Experience is a Must Do! However, been cognizant of the Port wine, it has a kick and they serve it like water ; >
One of our Favorite Parts of the visit: Algarve and Lagos. The scenery of the Southern Coast of Portugal is BreathTaking and the weather was beautiful (Sunny, Warm, and low Humidity). We highly recommend a boat tour of the Coast thru the Caves with Panoramic Views….it was wonderful. We could have stayed in the Algarve area another week and still would want more time!
A couple of shout outs:
Pepe: Our Driver for most of the Trip - Absolutely Outstanding - He took care of us and provided details of Portugal throughout our travels.
Evo: Our Driver in the Porto area - congenial, caring, and knowledgable. Evo would not quit until we were fully satisified
Margarida: Our walking tour guide in Lisbon. Fantastic! She set the standard for the right mix of history, stories and culture and took care of us through rainy weather.
Joao: Our tour guide and story teller in Evora was a delight;

Pedro: We haven’t been this satisfied since we had a whole lemon meringue pie to ourselves. Thank You Pedro!

Constructive Comments: There is a lot of walking, which we enjoyed, but be prepared. Hotels in which we stayed were First Rate, Five Star; however, anything short of two nights in one place became challenging and we felt rushed. We recommend to slow your pace and enjoy the Portugal culture.

Overall an Outstanding Trip and Experience from Planning thru Exectuion.

Hotel Reviews
Tivoli Avenida Liberdade Lisboa—A Leading Hotel of the World
Lisbon

We enjoyed our stay at Tivoli Avenida Liberdade. It was very nice and we experienced a great customer service. The only downside was having to wait for the check-in, but they let us use the spa before the check-in to compensate the waiting time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Albar Hotels Le Monumental Palace
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
M'ar de Ar Aqueduto
Évora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness
Lagos

A Great Retreat with Breathtaking Views of the Southern Coast and Atlantic Ocean!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascais Miragem
Cascais - Portugal

This hotel was the last one of our trip and it was very unique being right on the coast, the view was amazing. I highly recommend staying at least two nights to have time to recharge.

Activity Review
To Eat Suggestion: Baía do Peixe
To Eat Suggestion: Baía do Peixe
Cascais

The boat tour on the coast of the Algarve was a pleasant activity to do to enjoy the views of the coasts. However, we couldn't enter the cave for safety due to weather conditions, which made the activity be shorter and less interesting.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Apr 11, 2024

Dear Douglas,
Thank you so much for your detailed review, your kinds words really mean a lot - I will be happy to share your comments with everyone involved :)
I look forward to assist you again on a second trip to Portugal so that you can spend more time and better enjoy the beautiful Algarve region.
Your friend in Portugal - Pedro

8 day tour to Costa Rica with KimKim ...
Costa Rica | Mar 30 - Apr 6, 2024

Uday
Uday S.
North Atlanta, GA | Reviewed on Apr 10, 2024
We did a 8 day tour to Costa Rica and KimKim helped it plan extremely well. The trip went very smooth. It was great to have them in the background, as we navigated the 8 days, every step of the way to include timely intervention with hotels and other services to verify the expected services were being provided. Their communication tool/service worked excellent for us. I am already planning to use their expertise for 3 more trips. Thank you for a memorable trip to Costa Rica that included... Read more

We did a 8 day tour to Costa Rica and KimKim helped it plan extremely well. The trip went very smooth. It was great to have them in the background, as we navigated the 8 days, every step of the way to include timely intervention with hotels and other services to verify the expected services were being provided. Their communication tool/service worked excellent for us. I am already planning to use their expertise for 3 more trips. Thank you for a memorable trip to Costa Rica that included central area San Jose city tour, Northern area Arenal/LaFortuna, and South west area National park/beaches. Jessica has been our contact who provided excellent timely help.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Apr 12, 2024

Hi Uday,

It is so great to hear you had a great adventure in Costa Rica! 🇨🇷 Jessica is the best and so glad she was able to provide in-trip support!

Your planning three other trips with kimkim!!! That is amazing!! We truly have the best team and platform for our travelers!! I think you need to go back to Costa Rica and explore another eight days!!! 🙌

Have the best time on your other adventures! :)

Adam

Thailand Honeymoon
Thailand | Mar 28 - Apr 7, 2024

Nicole
Nicole R.
Atlanta, GA | Reviewed on Apr 10, 2024
Lacey created the most perfect itinerary for our Thailand honeymoon. We had such an amazing time we extended our trip! We were taken care of the entire time and treated like royalty! This is our second time booking with KimKim, and it was exactly what we hoped for and more. Read more

Lacey created the most perfect itinerary for our Thailand honeymoon. We had such an amazing time we extended our trip! We were taken care of the entire time and treated like royalty! This is our second time booking with KimKim, and it was exactly what we hoped for and more.

Hotel Reviews
Na Nirand Resort
Chiang Mai

Great hotel- absolutely gorgeous and a very short walk to the night market. It felt centrally located but still quiet. The pool was incredible.

Authenticity & Character
Location
easy walk to night market
Staff
so friendly
Cleanliness & Comfort
Sri Panwa Phuket Luxury Pool Villa Hotel
Phuket

This is probably the best resort I have ever stayed at. We loved it so much, that we extended our trip to have more free time at the resort. The private infinity pool was amazing and had an incredible view. The private beach was also very nice. There are kayaks to use at the the beach, but we were told not to go in the water due to an abundance of jellyfish. We hope to come back to Phuket and stay at this hotel.

Authenticity & Character
Location
far from the airport and excursions due to it's remote location, but short walk to shops/food.
Staff
Cleanliness & Comfort
Activity Reviews
Morning Alms Giving & Jungle Temple
Morning Alms Giving & Jungle Temple
Chiang Mai
Phi Phi Island & Maya Bay Discovery with Snorkeling by Hype Yacht Join-in Activity
Phi Phi Island & Maya Bay Discovery with Snorkeling by Hype Yacht Join-in Activity
Phuket
Quality of Experience
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai

we loved that this was a private tour with the elephants

Quality of Experience
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manohra Dinner cruise
Manohra Dinner cruise
Bangkok
Quality of Experience
Food
Melting Pot of Trading
Melting Pot of Trading
Bangkok
Quality of Experience
Guides, Drivers and Staff
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Lanna Lifestyle & Cooking Experience with A Local Family with lunch
Lanna Lifestyle & Cooking Experience with A Local Family with lunch
Chiang Mai

A must do activity

Quality of Experience
Food
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket
Quality of Experience
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 11, 2024

Dear Nicole,
Thank you very much for your glowing feedback. This is really a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi soon.
From Exotic Voyages team with thanks!

Mostly fantastic!
Italy | Mar 31 - Apr 9, 2024

K
Kacie D.
Minneapolis, MN | Reviewed on Apr 10, 2024
Mostly fantastic!
Pros: Planning was easy and Adriana was very responsive. Most guides were amazing (Marcus from colosseum and Silvia (Sissi) from Vatican). Having the transportation taken care of was great and all drivers were very professional. The app did make things easy (except for some itinerary discrepancies - see cons) and the team was super responsive in the app when I had questions or couldn’t find something.
Cons: mostly small things. The itinerary times on Kim Kim didn’t...
Read more

Mostly fantastic!
Pros: Planning was easy and Adriana was very responsive. Most guides were amazing (Marcus from colosseum and Silvia (Sissi) from Vatican). Having the transportation taken care of was great and all drivers were very professional. The app did make things easy (except for some itinerary discrepancies - see cons) and the team was super responsive in the app when I had questions or couldn’t find something.
Cons: mostly small things. The itinerary times on Kim Kim didn’t always match the agenda in the app leading to some confusion. Our driver one day skipped a section of the itinerary (hike up mt. Vesuvius) so room for clarity there. Hotels were just ok. I would have prioritized $$ differently and done one or two fewer tours to stay in nicer places had I realized how sub-par the hotels were (3-star places that felt more like 2-star).

Hotel Reviews
The Guardian Hotel
Rome

The hotel is “fine.” It does the trick if you don’t care about nice accommodations. The bottles in the shower had broken nozzles that were not fixed the entire time we stayed. Room was humid in April.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Starace
Sorrento

Great location. Friendly staff. Good breakfast. Room temp would not go below 22 Celsius. Staff checked on it and it was “set” to winter and could only heat. Dated interior. Broken toilet seat. Fine, not great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No conditioner. Broken toilet seat. Very dated.
Activity Reviews
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

Marcus with LivTours was great. Kept the kids entertained.

Quality of Experience
Guides, Drivers and Staff
Transport
Storywalking Experience: Truffle Hunt & Wine Tasting in Umbria from Rome
Storywalking Experience: Truffle Hunt & Wine Tasting in Umbria from Rome
Italy

Bruno the truffle hunter and his dogs were very authentic. This tour/experience lacked some engagement and direction.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Rome

Silvia / Sissi was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Capri Boat Tour by Sorrento
Exclusive Capri Boat Tour by Sorrento
Italy

Boat section was nice - good to go around the island. Blue grotto was interesting but felt super touristy. The whole experience felt like we were getting nickel and dimed. Eg. boat guide dropped us on Capri and highly recommend we all take a shuttle at €100 for our family to Anacapri and then to Capri. Time was too short on the island so we didn’t really enjoy it - much spent on travel times. Very little direction on where to go in these towns (shopping, food, sights??) or what to do.

Quality of Experience
Guides, Drivers and Staff
Transport
Pizza School in Sorrento
Pizza School in Sorrento
Italy

Very fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pompeii & Wine Experience on Vesuvius
Pompeii & Wine Experience on Vesuvius
Italy

Pompeii was the least interesting and the tour guide didn’t really educate us the way others had. She also seemed to contradict herself.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Apr 29, 2024

Dear Kacie,
Thank you for sharing your detailed feedback about your trip to Italy with Storywalking.
It was a pleasure assisting you and your family, and we're delighted to hear that you had a great time with our guides. We take pride in choosing expert local guides who love what they do.
Sorry for the small discrepancies you found in the agenda. We have surely taken your comments into consideration to continue improving our tools, and to provide even more seamless traveling experiences.
We look forward to welcoming you back to Italy in the future, arrivederci!

Mar and Fenne’s suggestions of places were am...
Norway | Mar 30 - Apr 9, 2024

Ben
Ben P.
United Kingdom | Reviewed on Apr 10, 2024

Mar and Fenne’s suggestions of places were amazing and fitted in with what we wanted. Everything they booked ran smoothly, and when one thing was closed, they were swift in arranging a refund for that activity.

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Apr 10, 2024

Dear Ben,

I'm delighted to hear that you enjoyed the trip we put together and had a wonderful time here!

We would love to welcome you again in the future, and I'll be right here, more than happy to assist you! It was truly a pleasure working together with you! :)

Thanks once again for letting us plan your Norway holiday!

My very best,
Mar

Very happy with Vietnam trip
Vietnam | Mar 26 - Apr 5, 2024

M
Michael E.
United Kingdom | Reviewed on Apr 09, 2024
Our trip, organised by Doris, was a great success. She was very responsive when the itinerary was organised, and we had no problems at any point. Our guide, Cau, was terrific as was the driver who transported us during the whole trip.
I wouldn't hesitate to use Kimkim again.
Read more

Our trip, organised by Doris, was a great success. She was very responsive when the itinerary was organised, and we had no problems at any point. Our guide, Cau, was terrific as was the driver who transported us during the whole trip.
I wouldn't hesitate to use Kimkim again.

Hotel Reviews
Meritel Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pistachio Hotel Sapa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ninh Binh Legend Hotel
Ninh Binh
Authenticity & Character
Luxurious, but lacking in character and warmth. Felt like a conference centre.
Location
Much too far out of town and in an area with no local stores or other facilities
Staff
Cleanliness & Comfort
Hanoi Emotion Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peony cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Apr 10, 2024

Dear Michael,

Thank you so much for sharing your feedback. I'm delighted to hear that your family enjoyed a hassle-free trip. I will pass on your praise to our tour guide and driver, who will surely appreciate the recognition.

Once again, thank you for choosing Vietnam as your travel destination. Wishing your family all the best and many more memorable adventures ahead!

Warmest greetings from Vietnam,
Doris

Wonderful first experience with KimKim!
Thailand | Mar 24 - Mar 30, 2024

T
Toby C.
Denver, CO | Reviewed on Apr 09, 2024
My assigned local Specialist, Hilda, was amazing! She responded to questions and requests for adjustments to the itinerary right away on the front end. And then throughout the trip, she reached out and checked in to make sure all was going well and that I knew the next contact/scheduled item. All of our guides were great. In particular, Lid, our guide for Ayutthaya, was very knowledgeable and friendly, and worked hard to make sure that a vegetarian member of our party had good options for... Read more

My assigned local Specialist, Hilda, was amazing! She responded to questions and requests for adjustments to the itinerary right away on the front end. And then throughout the trip, she reached out and checked in to make sure all was going well and that I knew the next contact/scheduled item.

All of our guides were great. In particular, Lid, our guide for Ayutthaya, was very knowledgeable and friendly, and worked hard to make sure that a vegetarian member of our party had good options for lunch.

The hotel transfers were even more helpful than I expected as the guides went in with us to the airport to make sure we could figure out the process quickly and had a translator available.

Activity Reviews
Full Day Ayutthaya tour(driving only) (with lunch) within 10 hrs,usu. 8:30-17:00
Full Day Ayutthaya tour(driving only) (with lunch) within 10 hrs,usu. 8:30-17:00
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Khao Sok safari with Elephant activities (Join in basis) (07.00-18.00)
Full day Khao Sok safari with Elephant activities (Join in basis) (07.00-18.00)
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hilda Yang
Hilda
Hilda Yang
Local specialist in Thailand | Replied on Apr 15, 2024
Dear Toby, Hope you are doing fantastic and Thank you so much for sharing your positive experience with us.It is my great honor and pleasure to address your questions and adjust the itinerary for you and your party. We're also delighted to hear your appreciation for Lid, your guide for Ayutthaya with his excellent knowledge and friendly service.He is very happy to know you like the vegetarian food he recommended. Regarding the hotel transfers, we're pleased that they exceeded your... Read more

Dear Toby,

Hope you are doing fantastic and Thank you so much for sharing your positive experience with us.It is my great honor and pleasure to address your questions and adjust the itinerary for you and your party.

We're also delighted to hear your appreciation for Lid, your guide for Ayutthaya with his excellent knowledge and friendly service.He is very happy to know you like the vegetarian food he recommended.

Regarding the hotel transfers, we're pleased that they exceeded your expectations and provided valuable assistance, including accompanying you to the airport to ease the process and offering translation services.

We appreciate your feedback and look forward to assisting you with any future travel plans.

Best regards,
Hilda

Trust Kim Kim! You’re in good hands!
Thailand | Mar 3 - Mar 19, 2024

Kristen
Kristen M.
Canada | Reviewed on Apr 09, 2024
Planning this trip with Lacey was so easy! She was incredible. Perfect itinerary and always there with a quick response when we had a question. I would highly recommend Kim Kim to anyone. The only activity I would have left out was the bike ride in Bangkok. It was nice and the guide was lovely but it was soooooo hot. My only other SLIGHTLY negative comments are I wish we had more down time and I think having a driver and a guide were superfluous in some instances. Particularly to and... Read more

Planning this trip with Lacey was so easy! She was incredible. Perfect itinerary and always there with a quick response when we had a question. I would highly recommend Kim Kim to anyone.

The only activity I would have left out was the bike ride in Bangkok. It was nice and the guide was lovely but it was soooooo hot. My only other SLIGHTLY negative comments are I wish we had more down time and I think having a driver and a guide were superfluous in some instances. Particularly to and from The Float House.

Chiang Mai was our favourite part of the trip and we absolutely loved Bam. What a lovely lady! Our two excursions in Phuket were also wonderful.

Overall, this was a trip of a lifetime. Great experience.

Hotel Reviews
Villa De Pranakorn
Bangkok

Solid hotel. Would stay again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi

Amazing hotel with a very crappy buffet. Rooms were gorgeous! Loved being on the water! The food was like a bad western Chinese buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thavorn Beach Village Resort & Spa
Phuket

Beautiful setting and gardens. Fantastic breakfast buffet. Didn’t love having to take the cable car up and down and the rooms could use an update. You get 2 bottles of water a day and there’s no place to buy more. I felt like we were being nickled and dimed for everything. Would choose a different hotel next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Smile Lanna Hotel Chiang Mai

I loved this hotel! Great room and wonderful staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Bangkok Suvarnabhumi Airport Hotel

Great hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manohra Dinner cruise
Manohra Dinner cruise
Bangkok

Lovely cruise with an amazing dinner.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bang Krachao Cycling Tour
Bang Krachao Cycling Tour
Bangkok

Wasn’t a must see in our opinion. Super hot. Really nice guide!

Quality of Experience
Food
One of my favourite meals of the trip
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Really cool to experience Chinatown and the flower market. We were very particular about only eating food that was cooked fresh. I wish we had tried a bunch of little things and not just had one meal but maybe our guide was getting vibes from my husband because he was very squeamish.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Great day touring the temples. Absolutely beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Trek The Erawan National Park
Trek The Erawan National Park
Kanchanaburi

Beautiful park! Loved swimming in the pools and getting nibbled on by the fish. We only made it up to the 5th waterfall. It was over 40 degrees Celsius. We had a delicious lunch afterwards.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alms giving, Doi Suthep and jungle temple
Alms giving, Doi Suthep and jungle temple
Chiang Mai

A really amazing experience .

Quality of Experience
Guides, Drivers and Staff
Transport
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

We had a really good time learning to cook some traditional Thai dishes. I thought it would be a bit more of an intimate family gathering but this is a business . Really cool setting on the family land.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

One of our favourite days. Beautiful walk along the river with Bam and our Karon guide with a coffee and delicious lunch in the village. Last stop was up to the King and Queen’s pagoda.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Araksa tea experience and limestone waterfalls
Araksa tea experience and limestone waterfalls
Chiang Mai

Lovely relaxing day. We had fun picking tea leaves. I didn’t want to stop. Beautiful location. We’ve really enjoyed the teas we bought there. Next was lunch on a float house and some swimming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket

Amazing! Such gorgeous scenery! Highly recommend!! I wish I could add videos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise Phi Phi Island Joining Tour
Sunrise Phi Phi Island Joining Tour
Phuket

The Phi Phi islands do not disappoint! Stunningly beautiful! Swimming and snorkeling in one of the most amazing places I’ve ever been. Fantastic tour company. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Full day)
Elephant Jungle Sanctuary (Full day)
Chiang Mai

It was great. We spent all the time we wanted with the elephants. There was a Mom and baby in their own enclosure and they seemed somewhat stressed. The mom was swaying back and forth and this we were told was because of the elephants weight? If you google why elephants do that, it’s because they’re stressed. Other than that the elephants looked well taken care of and the experience was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 11, 2024

Dear Kristen,
Thank you very much for your valuable and detailed feedback. This will help us a lot to improve ourselves and do our better job. Hope to accompany you in your next trip to Southeast Asia :)
From Exotic Voyages team with thanks!

Athens and Napflios week vacation
Greece | Mar 31 - Apr 7, 2024

B
Beth Z.
Flagami, FL | Reviewed on Apr 09, 2024
Our food tour with Hercules, triple swim with Nikos and Meteora are stand out events for me. The guides were so knowledgeable and friendly. Athens by Bike is the best way to see the area and our tour of the castle in Napflios was top notch. Athens is a good visit for a day but not more in my opinion. Read more

Our food tour with Hercules, triple swim with Nikos and Meteora are stand out events for me. The guides were so knowledgeable and friendly. Athens by Bike is the best way to see the area and our tour of the castle in Napflios was top notch. Athens is a good visit for a day but not more in my opinion.

Hotel Reviews
NLH Monastiraki
Athens

Very nice hotel, clean and friendly helpful staff. Our room was next to techno bar and we could hear music until 4am. For a family not ideal. We should have asked to change rooms.

Authenticity & Character
Our room had a loft and lobby is modern
Location
Centrally located in Athens
Staff
So helpful!
Cleanliness & Comfort
Rooms were cleaned every day.
Adiandi and Amymone Hotel
Nafplio

I loved everything about this hotel. It has a family boutique feel. The breakfast is amazing!! Staff is friendly and accommodating. On mornings when we could not eat, for tours, they made us to go bags.

Authenticity & Character
Uniques art pieces. Worth staying to see.
Location
In old part of town next to shops and restaurants
Staff
The owner so friendly and accomodating
Cleanliness & Comfort
Rooms cleaned every day.
Activity Reviews
Enjoy Athens by Bike!
Enjoy Athens by Bike!
Athens

Best way to see Athens!

Quality of Experience
Bikes was in good condition and smooth ride
Guides, Drivers and Staff
Totally chill guide
Day Trip to Meteora by bus
Day Trip to Meteora by bus
Athens

I wish it was not so far away. Teens hated the commute. Loved the tour and monasteries. Maybe better for adults.

Quality of Experience
Guides, Drivers and Staff
Private Nafplio Food Tour
Private Nafplio Food Tour
Nafplio

I loved meeting the shops and owners. Hercules was knowledgeable and shared so much history with us

Quality of Experience
Guides, Drivers and Staff
Transport
Came to our hotel.
Hiking Palamidi Castle
Hiking Palamidi Castle
Nafplio

You have to go into the dungeon. I would have gone mad spending even a day there.

Quality of Experience
Guides, Drivers and Staff
Transport
Came to the hotel.
Triple Swim Day Trip near Corinth
Triple Swim Day Trip near Corinth
Greece

Made the entire trip for us. We loved this experience.

Quality of Experience
Nature and it’s beauty
Food
The snacks and lunch was top notch.
Guides, Drivers and Staff
Nikos loves what he does and it shows.
Transport
Nikos drove.
Car Rental Drop-off
Greece

Super easy drop off at departures. Love love love! Wish we could do in the US.

Quality of Experience
Transport
Drop off at hotel, easy.
Local specialist: Tasos Mylonas

Great trip. A big thanks to Emily and Cathy a...
Scotland | Mar 17 - Apr 6, 2024

K
Kevin S.
Canada | Reviewed on Apr 09, 2024
Great trip. A big thanks to Emily and Cathy and the High Point Holidays team for all their help planning the trip to Scotland and Ireland and for there assistance when we were there. Everything went off quite smoothly and we had a great time. I’d also like to thank Safari Steve for a great day driving around Aviemore and to Maura in Killarney for all her selfless help and guidance with our driving route along the Slea Head trail. Read more

Great trip. A big thanks to Emily and Cathy and the High Point Holidays team for all their help planning the trip to Scotland and Ireland and for there assistance when we were there. Everything went off quite smoothly and we had a great time. I’d also like to thank Safari Steve for a great day driving around Aviemore and to Maura in Killarney for all her selfless help and guidance with our driving route along the Slea Head trail.

Hotel Reviews
Mercure Edinburgh City Princes Street Hotel
Edinburgh

The room was a little outdated and cramped but the location was great. You can walk to all the main sights with ease and close to numerous restaurants and pubs. The trams, buses and trains are also directly in front of you so getting around was a breeze. Great breakfast too.

Authenticity & Character
Quaint, friendly service, good food.
Location
Close to everything you’ll need and want. Perfect location for everything.
Staff
Everyone was friendly and quite helpful.
Cleanliness & Comfort
The hotel has everything you need but it could use a little updating. Rooms are quite small.
The Stirling Highland Hotel
Stirling

Very nice hotel. Large rooms and walking distance to the castle and town. Would recommend for a night or possibly two.

Authenticity & Character
Nice place to stay and very quiet for being close to a main street.
Location
Close to everything you’ll need in Stirling.
Staff
Staff were quite nice and helpful with directions.
Cleanliness & Comfort
Good size rooms for Europe and very clean. Well done.
Cairngorm Hotel
Aviemore

This is the place to stay in Aviemore! This hotel has character, very good food and friendly staff. The restaurant and pub are frequented by guests and locals alike so even though this is a smallish inn this is literally the centre of town. Highly recommend staying here, eating here and going to the pub for a drink and some live music. The hotel is also very close to the mountains and lots of activities so the location is right on point.This hotel was one of the highlights of the trip for sure.

Authenticity & Character
This place has authenticity and character in spades. Just spend a couple nights and you’ll see what I mean.
Location
You’re walking distance or a short drive to everything you’ll need or want to do in or around Aviemore.
Staff
Staff were very friendly and helpful with advice. These people like where they work and it shows.
Cleanliness & Comfort
View of the mountains from your room and very comfortable bed. The only thing I could complain about was the very cramped shower in our particular room but the rest of the experience more than made up for that.
Skeabost House Hotel
Portree

This hotel was a bit of a drive but well worth it. The garden room was quite large with a nice view of the water. Great vibe to this place and friendly staff.

Authenticity & Character
Nice rooms, cozy bar and restaurant and pretty good food.
Location
As noted this hotel is a farther drive than many others but very peaceful place to spend a couple nights.
Staff
Everyone was quite friendly and helpful.
Cleanliness & Comfort
This place is very comfy and well maintained. Large rooms, nice view, comfy beds, heated floor in the bathroom and huge shower and tub. Couldn’t ask for more.
Perle
Oban

Perfect location, large room and view of the town and ocean. Staff were very friendly and breakfast was top notch. Highly recommend this hotel and a visit to Oban.

Authenticity & Character
Old building but very well maintained. Place has a great vibe.
Location
Town and the ocean are right outside your front door and you can walk to everything. Location can’t be beat.
Staff
The staff were all great. Very friendly vibe and service was quite good.
Cleanliness & Comfort
Motel One Glasgow
Glasgow

The location is great, you’re walking distance to everything and the train/tram is right outside your front door if you need them. Room and bar were nothing special but the location can’t be beat.

Authenticity & Character
Not a ton of character like many other spots in Europe but a fine place to stay.
Location
Right in the centre of town close to everything.
Staff
Staff were all pretty nice and helpful with directions.
Cleanliness & Comfort
Room was a bit cramped and not that comfortable but it did the trick. Very busy lobby, small and hectic breakfast area and the unfriendly pub would certainly make me pause before going back.
Ashling Hotel Dublin
Dublin

Almost gets 5 stars but it’s about a 15 minute walk to the action so I’m giving it 4 for that reason alone. Rooms, staff and the hotel were great otherwise despite the renovations that were being done to the bar area.

Authenticity & Character
Friendly staff, nice rooms, cozy dining area. Very good breakfast and dinner also.
Location
A bit further walk to the Temple Bar area than some other places but close to the Jameson distillery and the Guinness plant if those two things are on your list (and they should be).
Staff
Staff were all friendly and helpful.
Cleanliness & Comfort
The room was quite large with a view of the city and countryside. Huge bathroom too. Very clean and comfortable.
Clayton Hotel Cork City
cork

Nice clean modern hotel with a great location. Walking distance to everything.

Authenticity & Character
Nice place but quite modern so no big points for character.
Location
Location was perfect. Downtown is 2 blocks away and you have the river across the street.
Staff
Staff were mixed. Some were great, some weren’t. To be fair it was Easter weekend so I don’t think anyone really wanted to be be working.
Cleanliness & Comfort
Room was large enough and very clean. We did tell someone that the bathroom sink was plugged when we arrived and they noted it but it didn’t get fixed while we were there. Not a big deal and I chalk it up to reduced staff over the Easter weekend but would have been nice to have sink that didn’t take 30 minutes to drain. Good breakfast though.
The Victoria Hotel
Killarney

Best hotel experience in Ireland! Great staff, good food, fun pub, nice rooms and the place has character. Huge thank you to Maura for her help mapping out our driving route to the Slea Head trail and to Clifdon. Maura you are truly awesome and a wonderful person, very glad to have met you.

Authenticity & Character
Just stay here. This place and the people are pretty special.
Location
Only small negative about this hotel is that it’s a 25 minute walk to town. Many hotels are closer…but I’d still stay here again in a heartbeat.
Staff
The staff were amazing. Fun but professional. They make you feel like you’re at home.
Cleanliness & Comfort
Very clean and comfortable. Good size room and bathroom also.
Renvyle House Hotel
Renvyle

This hotel is hard to describe. Definitely more suited to families with younger children than a couple in my opinion. Lots of history to this hotel and a nice view of the ocean but I didn’t love the overall vibe of this place. Some guests were a little snooty for my liking and although the staff were helpful and professional they were very serious. You could feel the tension, almost felt like everyone was afraid they’d lose their job. I think this is a hotel you’ll either like or not like, depending on who you are.

Authenticity & Character
This place has character, just not the character for me.
Location
Nice location right on the ocean and close drive to Kylemore Abbey and National Park. Unfortunately, a half hour drive from Clifdon
Staff
Good professional service but you guys really need to lighten up a little.
Cleanliness & Comfort
Rooms were large and comfortable enough. No complaints.
King Sitric Guesthouse
Howth

Very good location. Right at the end of the main street and close to everything. Room was pretty small and nothing special but the sound of the ocean was nice. Staff at the restaurant were nice but we felt the food was highly overpriced for what we got and not that great. Expected a full crab dinner for the inflated price but received a few small leg pieces and a minced crab salad of some kind. Guesthouse is okay but wouldn’t recommend the restaurant. I’d try the busy pub next door instead.

Authenticity & Character
It has character for sure.
Location
Very good location. Close to the water and on the main street.
Staff
Staff were nice enough. The place is small though so don’t expect someone at the front desk after core working hours.
Cleanliness & Comfort
Place was clean but a little cramped.
Activity Reviews
Walk up Calton Hill
Walk up Calton Hill
Edinburgh

Definitely worth the trip and it’s only a short walk from downtown. Great view of the city and a great thing to do before everything starts opening up.

Quality of Experience
Very nice walk and great views of the city.
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

It’s a pretty impressive castle. Would definitely recommend going.

Quality of Experience
Nice castle with interesting history.
Stirling Castle Tickets
Stirling Castle Tickets
Scotland

Very nice castle with interesting and important history. Nice views of the town and countryside too.

Quality of Experience
Very nice castle and interesting history.
Hill Trips Cairngorm Reindeer Herd
Hill Trips Cairngorm Reindeer Herd
Scotland

The reindeer were pretty amazing. Unfortunately, the weather was not in the last week of March. Would recommend this trip for sure but try not to go when it’s too windy. The winds were around 75 km/h which made it quite cold and hard to stand up at times. You’ll be on the mountain and will have to walk through boggy peat so make sure you are sure on your feet. All that said, I’m glad I made the trip.

Quality of Experience
Reindeer were very cool.
Guides, Drivers and Staff
Couldn’t hear the staff due to the high winds. Was a little surprised they didn’t cancel the tour due to the weather conditions. You’re very exposed on the mountain so safety should be a little more of a priority I think. That said, I still went on the hike.
Cairngorms National Park Wildlife Tour with a Specialist
Cairngorms National Park Wildlife Tour with a Specialist
Scotland

Safari Steve was awesome! Just book the trip. Great guy in every way, very fun tour and you couldn’t ask for a nicer ride. If you like birds, animals, learning about just about everything by an expert guide and naturalist and you want to see four very different and very stunning ecosystems all in one day then this trip is for you. One of the highlights of our trip to Scotland for sure.

Quality of Experience
Pretty darn good day.
Guides, Drivers and Staff
Would give 6 stars if I could.
Transport
I want a Land Rover (and a highland coo) now.
Oban Distillery Tour
Oban Distillery Tour
Oban

Decent experience. Definitely worth a stop in Oban if you want to learn about the history of the brand and the distilling process. You get to sample 3 whiskeys too which isn’t so bad.

Quality of Experience
Guides, Drivers and Staff
The guide was just okay. Seemed a little bored but not sure I blame him if he has to repeat the same info to a new group every hour.
Boat tour from Oban - see the coast of Mull
Boat tour from Oban - see the coast of Mull
Oban

Nice comfy boat ride. Friendly staff and good views of Oban, the islands and a few castles along the way. Lots of birds and some seals too. Good way to spend 2 hours if the weather is nice.

Quality of Experience
Guides, Drivers and Staff
Friendly staff.
Transport
Nice boat.
Guinness & Jameson Irish Experience Tour
Guinness & Jameson Irish Experience Tour
Dublin

Very touristy but also a very fun day. If you’re in Dublin you kinda have to visit these two places. The Jameson tour was fine, educational and the right length at 1 hour. Guinness, you just have to go and experience. Both activities are recommended and the 4 hour tour allows you to skip lines at both spots.

Quality of Experience
Just a fun day.
Guides, Drivers and Staff
Our guide was pretty good, no complaints. The tour guide at Jameson (forget his name) was really good - made it fun and he was a very charismatic speaker/presenter.
Transport
It’s a walking tour. My feet did a great job.
Visit Blarney castle and kiss the stone
Visit Blarney castle and kiss the stone
Scotland

Definitely worth a visit. The castle is great, and well you just gotta kiss the stone if you’re there. The grounds are quite nice for walking also.

Quality of Experience
Kylemore Abbey
Kylemore Abbey
Scotland

I thought this would be on the boring side but the Abbey and its history was quite impressive. Spent 2 1/2 hours walking the grounds and the garden also. Nice place to go just for the scenery alone. Recommended.

Quality of Experience
Very nice place to visit.
Local specialist: Emily Reilly

Chilean Adventure: Valparaiso, Santiago and RapaNui (Easter Island)
Chile | Mar 25 - Mar 31, 2024

Ellen
Ellen F.
Taos, NM | Reviewed on Apr 09, 2024
From the beginning of planning our time in Santiago with a trip to Easter Island, Angel our travel agent was incredibly responsive. He listened to what we wanted and demonstrated a willingness to adjust mid trip. He responded almost immediately to any questions or concerns. On first day in Santiago we had a full day private tour organized including seeing Valparaiso, Vina Del Mar and a visit to a vineyard. We were met at the port (at the end of our expedition through the glaciers and... Read more

From the beginning of planning our time in Santiago with a trip to Easter Island, Angel our travel agent was incredibly responsive. He listened to what we wanted and demonstrated a willingness to adjust mid trip. He responded almost immediately to any questions or concerns.

On first day in Santiago we had a full day private tour organized including seeing Valparaiso, Vina Del Mar and a visit to a vineyard. We were met at the port (at the end of our expedition through the glaciers and fjords of Patagonia) by our driver Eduardo and an English speaking guide, Consuelo Ibarra. Eduardo was a great driver and Consuelo an excellent guide.

We were able to see and understand Valparaiso through her eyes as she lives here and she provided a great overview of everywhere we visited. Quickly learning our interests she was able to fill us in on history, politics, art and so much more. It was an excellent day and Consuelo provided us with excellent guidance for our second day exploring Santiago including great local vegetarian food, art installations, green space, many places not to miss when visiting Santiago.

After two days based in Santiago we flew to Rapa Nui, (Easter Island).

All of our airport transfers were taken care of and the drivers arrived promptly to pick us up or meet our flights. Additionally our hotel which we really liked, LaReve was in a great neighborhood, and very accommodating. As we would return here for one more day in Santiago they were happy to store our luggage.

On Easter Island we were booked for a private full day tour and a half day tour with our guide Alex, who met us at the airport. Alex was great and despite the wild weather, fog, rain, high winds, we managed to see all the sites with remarkably few tourists. Alex knew how to sequence our visits to each site. He was very knowledgeable. He was also quite thoughtful, orienting us to the Island before dropping us at the hotel so we knew where we could head on our own.

Despite the weather we had an excellent visit to this extraordinary remote historic island.

Our last day in Santiago was Easter and one of our scheduled tour visits the Bahai Temple was closed. Angel helped us rearrange the day and we received a prompt refund for the cancelled tours.

It was a great trip and the perfect addition to our exploration of remote southern Chile.

Activity Review
Explore Viña del Mar, Valparaiso & Wine Tasting in Casablanca Starting from San Antonio In Private
Explore Viña del Mar, Valparaiso & Wine Tasting in Casablanca Starting from San Antonio In Private
Chile

Our guide Consuelo made this tour exceptional. Her deep knowledge of the areas we visited made it very special . The wines we tasted were also excellent. Would have liked more knowledge about the specific wine making processes used here.

Quality of Experience
Guides, Drivers and Staff
Prompt, clean vehicles, good drivers
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Apr 09, 2024

Hi Ellen!
Thank you very much for your kind words :)
My team and I are very happy to read this and see those beautiful pictures, they look amazing
Eduardo & Consuelo are some of the best, It's great you get along with them, also Alex in Easter Island, I will send this to them I'm sure they will like it too!

I hope we can help you plan a new trip in the future, it can be Galapagos, Machu Pichu, Iguazu Falls, and many more! Who knows?

I wish you the best Ellen!
Kind Regards,
Angel.

Stellar family trip of five (then seven)
Morocco | Mar 17 - Mar 30, 2024

E
Eri K.
Japan | Reviewed on Apr 09, 2024
Extremely well-organized trip for our family of five (which later became seven after our elderly parents joined us in the last third of the trip). KimKim (through Original Travels) organized a fabulous two week itinerary for us and arranged our transport and lodging. At several locations, KimKim also set up local English-speaking guides, most of whom were amazing and provided a chance to chat with locals. The family's highlight was visiting the desert. The kids loved sandboarding... Read more

Extremely well-organized trip for our family of five (which later became seven after our elderly parents joined us in the last third of the trip). KimKim (through Original Travels) organized a fabulous two week itinerary for us and arranged our transport and lodging. At several locations, KimKim also set up local English-speaking guides, most of whom were amazing and provided a chance to chat with locals.

The family's highlight was visiting the desert. The kids loved sandboarding and riding the camels. We on our own would never have been able to comfortably visit such a location with young children. This is where the expertise of a company like KimKim comes into play. We drove from Casablanca to the desert over the course of several days, stopping at Chefchaouen, Volubilis and Fez. Upon our arriving near the desert camp, KimKim arranged for a local guide to show us some of the communities that lived on the edge of the desert.

My personal favorite was our stay at a magnificent riad in Skoura, an oasis town on the south side of the Atlas mountains where we enjoyed the most memorable meal ever. I would have loved to have lingered in this town. So much to see and experience in this vast, beautiful country.

We spent a lot of our two weeks with Tarik our stellar English-speaking driver as we crisscrossed the country. He did a magnificent job transitioning our seven member group from place to place. He was also able to answer our many questions as well as set up dinners, one with music, adding depth to our experience. As an experienced tour driver, Tarik knew where to buy the best dates for example. He bought his own box and we our own and we couldn't agree more--the best dates! Tarik was friendly, flexible and able to adapt quickly to our group's varied needs.

Hotel Reviews
La Maison Arabe Hotel
Marrakech

I loved this hotel, a very close second after my favorte Ksar El Kabbaba Kaspa & Spa. La Maison Arabe has beautifully appointed rooms and good food and music. Wonderful ambiance. Not our best meals in Morroco but very, very good. The heated pool was a super plus for our children. The stairs were a bit hard for our elderly parents but the staff were lovely and helpful with bags etc. We did not take advantage of the sister country club but in warmer weather, it may be a very enticing benefit. I would come back in a heartbeat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karawan Riad
Fès

Beautiful riad and great location. The kids' room was spacious and clean. They appreciate the English books in their room and we found a photo documentary book which was especially good. Our room was appointed in a West-African style. The hotel generally has a quirky design vibe rather than classic "Morrocan" decor. The breakfast was great and dinner was solid. The dining space is intimate and cozy. Felt very much taken care of and at home.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our room was on the top floor and had a lot of privacy which was nice. It space felt carved out or repurposed into a guest room which was fun for us but it had a lot of steps which would not be appropriate for older guests or young children.
Sofitel Essaouira Mogador Golf & Spa
Essaouira

We were originally supposed to stay at the Le Medina Essaouira Thalassa Sea and Spa near Essaouira's medina. It was on our itinerary but for some reason, maybe error, we were in fact, booked at the sister Sofitel hotel, the Mogador Golf& Spa located ten minutes away. Maybe when our party grew from five to seven at Marrakesh, we no longer all fit at the original lodging and a new reservation was created but this change had not been communicated to me or to Tarik our driver. We drove up to the Thalassa Sea and Spa only to find we had no reservation there. So, we drove to the Sofitel Mogador Golf & Spa. For families who love golf this may be a good place but the Mogador Golf & Spa itself is in need of serious repairs, both structural and general maintenance, and is in need of more staffing. Presumably, the current price is lower to reflect these issues but the resort missed the mark on some basics. When the hotel opened in 2015, I suspect it was truly beautiful. The lobby and grounds have been kept up meticulously, but the water damage in the upper floor where we stayed is frankly, quite bad. The walls and ceilings of our hallway showed extensive cracking and peeling; in fact, there was even water leaking into a bucket outside our room! Stranger still, one of the doors that led to an outdoor bridge which connects two guest wings did not close properly and the door to the opposite side was missing entirely. Our kids were housed in this separate, second wing. Without immediate remediation, the building will suffer from mold and possibly major structural issues. The hotel room itself was nicely designed but also in need of basic maintenance. The multiple sliding doors in our room did not slide smoothly. One sliding door which was intended to act as a privacy screen to the shower area, did not, in fact, move. Upon inspection, it had come off its rails. The hair dryer in our room was broken and the bath tub in our parents' room did not function--though a call to the repair man fixed the issue. The beds were on the hand, super clean. These minor 'glitches' alone were not a problem, but in the aggregate, add up to a not-so-stellar impression. The spa being closed was also an issue, especially for our parents who were looking forward to soaking in a tub. So, in the end, we opened up a bottle of wine and sat on the veranda and enjoyed a beautiful sunset. The Mogador Golf & Spa is located in a somewhat desolate area, away from the medina about a ten minute car ride. If we enjoyed golf, or the temperature were warm enough to use the multiple pools, or the spa were open, it is conceivable that a guest would not feel the need to leave. However, with the spa being closed and it not being quite warm enough for us to swim, we would have much preferred to be near the medina. The Mogador Golf & Spa does operate a shuttle bus to the medina, but the last run to the medina ended at 5pm (perhaps because of Ramadan.) The resort's immediate surrounding area does not have restaurants, so guests are stuck eating at the hotel, which sadly did not have the best food. Luckily for us, we had Tarik who graciously drove our group to the medina for dinner and back. To put some of the things into perspective, we stayed during a transition time before peak tourist season. It seemed to me however, that the resort had not adjusted its staffing fast enough to accommodate an increasing flow of guests. The breakfast area for example was disorganized as there were not enough people to set up and clear tables. Compounding the issue were things like non-functioning juice dispensers. Because the juice dispenser would clog, a staff person would need to stand nearby and manually pour out juices to the guests, taking him away from clearing tables and setting up tableware. I suspect this pattern applied to other instances in the hotel's operations. Is any of this the end of the world? Of course not, but I don't recommend putting guests here unless its warm enough to use the outdoor pool or at least to make sure that the spa is working. The resort's far distance from the medina, is simply not worth the other things the hotel presently, can offer.

Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

We enjoyed the best meals in our entire trip here. The dinner was amazing as was the breakfast. Everything from the pigeon? (chicken) to the yogurt in the breakfast. The dining room was very elegantly appointed with a stately feel with high backed chairs. Staffing was extremely attentive. I would have loved to have had more time to stay here and explore Skoura. The pool is not heated so at end of March, it was a touch too chilly for kids to enjoy though they tried.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Terrific views and the food was very elegantly prepared and tasty. One of our favorite meals, coming in second after our meal at Ksar Kabbaba Kasba in Skoura. This place had the best service striking the balance between being attentive but not hovering. The rooms each has a theme. We were in the Monaco room and the kids in the Istanbul room. Hotel is short fifteen minute walk away from the medina. The hotel is located on a steep slope so there are a lot of stairs before reaching its entrance but there are porters to help.

Authenticity & Character
Welcome tea in garden was quite nice. Our rooms each had a balcony to enjoy the morning and sunset views.
Location
Beautiful views of the village and surrounding mountains but the hotel itself is perched on a steep hill so there are many, many stairs before one even reaches the hotel. The porters carry the bags for you but for older people, the climb would be too hard. Luckily, our parents had not yet joined our trip.
Staff
Cleanliness & Comfort
Local specialist: Saïd Nayt Addi
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Apr 12, 2024
Hi Eri, Thank you so much for sharing your experience! We're thrilled to hear that your family had such a wonderful time exploring Morocco with us through Original Travels. It's heartwarming to know that we could facilitate such cherished memories for your family, especially with the addition of your elderly parents later on in the trip. We're delighted that the desert experience, complete with sandboarding and camel rides, was a highlight for your children. Providing opportunities for... Read more

Hi Eri,

Thank you so much for sharing your experience! We're thrilled to hear that your family had such a wonderful time exploring Morocco with us through Original Travels. It's heartwarming to know that we could facilitate such cherished memories for your family, especially with the addition of your elderly parents later on in the trip.

We're delighted that the desert experience, complete with sandboarding and camel rides, was a highlight for your children. Providing opportunities for families to comfortably immerse themselves in such unique experiences is exactly what we strive for.

We're especially grateful for your kind words about Tarik, our dedicated driver. It's wonderful to hear that he not only ensured smooth transitions between destinations but also enhanced your journey with his local insights and ability to cater to your group's needs. We'll be sure to pass on your compliments to him.

Thank you once again for entrusting us with your travel arrangements. We look forward to welcoming you and your family back for more unforgettable adventures in the future!

Best Wishes,
Abdel

Mie in Kyoto and Osaka was the best guide!!! ...
Japan | Mar 25 - Apr 6, 2024

Ana
Ana W.
Mexico | Reviewed on Apr 09, 2024
Mie in Kyoto and Osaka was the best guide!!! She was so kind and helpful, Layla in Tokyo was nice the only problem was that she was all the time in the cellphone like every minute, and Mina in takayama and Emily there were nice I liked the trip…. The other thing was that I noticed was missing that the tour was nice but had a lot of anime and a few spots in the cities that were important… so sometimes we had a chance to change the itinerary a bit but other times we couldn’t… so it was a... Read more

Mie in Kyoto and Osaka was the best guide!!! She was so kind and helpful, Layla in Tokyo was nice the only problem was that she was all the time in the cellphone like every minute, and Mina in takayama and Emily there were nice I liked the trip….

The other thing was that I noticed was missing that the tour was nice but had a lot of anime and a few spots in the cities that were important… so sometimes we had a chance to change the itinerary a bit but other times we couldn’t… so it was a bit disappointing no to see the city specially in Tokyo and Kyoto but we were able to manage things!!

The drivers were very helpful and the van is excellent!!!! I really enjoyed having a van and it was not a usual van it was in perfect conditions

Hotel Reviews
Ryokan Asunaro
Takayama

The best experience in Japan !!! I love the tradicional hotel, the staff was very nice!!! And it was perfect

Authenticity & Character
The tradicional stile
Location
Everything is really near!! Restaurants, the market, train station
Staff
Very nice and kind
Cleanliness & Comfort
The comforter of the bed is the best I’ve tried, and everything was very clean and in their place
Cross Hotel Kyoto
Kyoto

The beds were perfecto for a family of 3!!! And very nice the breakfast buffet, well located

Authenticity & Character
Location
Everything was close
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Takayama & Shirakawago Tour by Private Car(Miyagawa Market, Takayama Jinya, Shirakawa-go region )
Full Day Takayama & Shirakawago Tour by Private Car(Miyagawa Market, Takayama Jinya, Shirakawa-go region )
Takayama

Loved both places!!!!

Quality of Experience
The vans that took us everywhere were the best traveling vans ever!!! Very comfortable
Food
Guides, Drivers and Staff
Transport
Full day Kyoto Tour by Private Vehicle
Full day Kyoto Tour by Private Vehicle
Kyoto

Mie the guide made everything better!!! She is the best guide tour, helpful and nice!!!! And Kyoto is amazing city

Quality of Experience
Food
Guides, Drivers and Staff
the best best guide ever Mie!!!!!! She is a must in this tour!!!!
Transport
Full Day Osaka Highlights Tour(Osaka Castle, Dotonbori, Kamigata Ukiyoe Museum, Umeda Sky Building)
Full Day Osaka Highlights Tour(Osaka Castle, Dotonbori, Kamigata Ukiyoe Museum, Umeda Sky Building)
Osaka

It’s was nice I would have skipped the kimagata museum! But all of the rest was very nice !!! Since we had Mie as well and she is from Osaka she knew exactly where to take us!!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto Arashiyama Tour by Private Car (Okochi Mountain Villa, Bamboo Groves, Nonomiya Shrine, Tenryuji Temple, Vegetarian Shojin-ryori Lunch, Monkey Park, Sagano Scenic Railway)
Full Day Kyoto Arashiyama Tour by Private Car (Okochi Mountain Villa, Bamboo Groves, Nonomiya Shrine, Tenryuji Temple, Vegetarian Shojin-ryori Lunch, Monkey Park, Sagano Scenic Railway)
Kyoto

We had a great time!!!

Quality of Experience
Food
Guides, Drivers and Staff
Emily was very nice, she saw we were very tired this day so she made the trip less stressful and understanding with us!! She knows a lot of the culture and had a very interesting was of explaining things
Transport
Half Day Afternoon Make Your Own Anime Tour By Public Transport
Half Day Afternoon Make Your Own Anime Tour By Public Transport
Tokyo

I’m giving 4 stars because we didn’t go to the museum, instead we change the itinerary so we could know the city more since I’m not a fan of anime!! And the guide took us to Meiji which was a must and we didn’t have it in the original plan! And she took us to a restaurant I had made plans so it was nice and we got to travel by publicly transportation which was a nice experience as well

Quality of Experience
Food
Guides, Drivers and Staff
I’ll just tell Layla to use the cellphone less
Transport
Local specialist: Cathy Chen

Perfect trip to Columbia!
Colombia | Mar 23 - Mar 30, 2024

Kristin
Kristin C.
Nicetown-Tioga, PA | Reviewed on Apr 09, 2024

Michael put together the perfect itinerary for us and it was executed perfectly! He even scheduled some ad hoc requests durning the trip. Super responsive and have already recommended him to family and friends.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 09, 2024

Dear Kristin,
Thank you so much for your feedback! I'm happy to hear that you enjoyed the trip and that everything went smoothly during your trip. Your recommendation means a lot to us. If you ever need assistance in the future or if your family and friends require travel planning services in Colombia, please don't hesitate to reach out.
Warm regards,
Michael & The Chaska Tours Team

We were thrilled with all aspects of the trip...
South Africa | Apr 4 - Apr 6, 2024

M
Melissa M.
Chicago, IL | Reviewed on Apr 09, 2024
We were thrilled with all aspects of the trip, including all planning contact with Ann-Marie and team. Special shout out to the Bushtracks team, especially Mbusi. He is an absolute gem - kind, informative, made everything easy and fun. Finally, Shongwe Lookoit was fantastic - clean, comfortable and the nicest staff. We can’t say enough good things! Read more

We were thrilled with all aspects of the trip, including all planning contact with Ann-Marie and team.

Special shout out to the Bushtracks team, especially Mbusi. He is an absolute gem - kind, informative, made everything easy and fun.

Finally, Shongwe Lookoit was fantastic - clean, comfortable and the nicest staff.

We can’t say enough good things!

Hotel Review
Shongwe Lookout
Victoria Falls

Amazing above and beyond service, beautiful and comfortable hotel!

Authenticity & Character
Location
Quiet!
Staff
Cleanliness & Comfort
Activity Reviews
Victoria Premium River Safari Sunset Cruise
Victoria Premium River Safari Sunset Cruise
Victoria Falls

This was so far above and beyond expectations! The boat was stunning, the staff treated us like family, the drinks delicious and the food - wow! So much and so delicious. Not to mention the gorgeous scenery, hippos and mist from the falls. Such a fun evening!

Quality of Experience
Guides, Drivers and Staff
Transport
Chobe Day Trip
Chobe Day Trip
Victoria Falls

Everything was taken care of for us, we had a nice drive to the border, then our hands were held for the immigration process to enter Botswana. The guides on the Botswana side were great, as was Mbusi in Zimbabwe. The morning game drive was great - we saw so much! Lunch delicious at a gorgeous locale, then the afternoon on the water surprised us with even closer views of the animals. Great experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Vic Falls
Guided Tour of Vic Falls
Victoria Falls

Mbusi made sure we did this at the best time of the day, and gave us a ton of history and information about the falls. It was a beautiful walk with so many viewpoints- we were all in awe!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Apr 11, 2024

Hello Melissa

Thank you very much for your great review. I am so happy that you had a great time at Victoria Falls. It is for sure one of my favorite destinations.

Please get in touch whenever you are planning a trip to Africa again.

Warm greetings
Anna-marie

Amazing trip with Grandaughter!! Thank you!!
Greece | Mar 31 - Apr 8, 2024

Vana
Vana N.
Nantucket, MA | Reviewed on Apr 09, 2024
Our Greek trip with our 14 year old granddaughter was extraordinary thanks to Afroditi’s careful planning and exceptional care with arrangements! We are all thrilled! Each of the lovely boutique hotels were perfectly located and progressively more luxurious! We especially loved the one in Heraklion with its little spa and amazing service. We were so impressed with the pickup and drop off service! Afroditi sent us knowledgeable, English speaking drivers who stood waiting for us at every... Read more

Our Greek trip with our 14 year old granddaughter was extraordinary thanks to Afroditi’s careful planning and exceptional care with arrangements! We are all thrilled! Each of the lovely boutique hotels were perfectly located and progressively more luxurious! We especially loved the one in Heraklion with its little spa and amazing service. We were so impressed with the pickup and drop off service! Afroditi sent us knowledgeable, English speaking drivers who stood waiting for us at every location. The walking tours were wonderful. We really enjoyed the Agora and the major sites of Athens, and of course the amazing Acropolis, the day trip to Delphi was moving, the museum and the ruins in Knossos with their emphasis on the myths and their comparison to historic findings enlightening. All were very well done!!! Mykonos was beautiful and even in April our granddaughter was able to use the pool and swim in the ocean. Our night and final day in Chania provided the perfect end with its stunning sea side promenade and shops. Our final experience -the drive up the mountains to a traditional Crete cooking class where we feed our hosts sheep and made fresh herb and cheese pies and stuffed vegetables with produce from her garden following ancient recipes. She arranged for us to work at a table outside gazing at the snow capped peaks, surrounded by spring flowers , and sipping local wine! A perfect holiday!

Hotel Review
Dimargio Hotel and Spa
Heraklion, Crete

Amazing service!! Welcome drink, took our bags up for us! Very helpful in finding a great restaurant close to the hotel! We reserved a massage and soak in the lovely little spa…and had a perfectly mixed cocktail or two And the best breakfast of our entire tour!!!

Authenticity & Character
Location
So close to shops and great reaturabts
Staff
Katarina, the hosts at the desk, was a delight!!!!!!
Cleanliness & Comfort
It is a small new hotel and was just way above expectations!
Local specialist: Afroditi Kalogerakou
Afroditi
Afroditi Kalogerakou
Local specialist in Athens, Greece | Replied on Apr 09, 2024

Dear Vanna,

Thank you so much for your appreciation and your kind words! ❤
I am very happy to hear that you enjoyed your time here with your husband & grandaughter 🥰
It was a pleasure working with you, always kind & considerate!
Wishing you safe travels!

Warm regards from Athens,
Afroditi

Our family had a fabulous trip to Morocco. Th...
Morocco | Mar 20 - Apr 1, 2024

S
Shelli A.
Aspen Hill, MD | Reviewed on Apr 09, 2024
Our family had a fabulous trip to Morocco. The trip was well planned and implemented, and we really enjoyed the variety of settings and places as well as the planned tours and activities. We had a nice balance of planned time and open time. We enjoyed each city that we stayed in and each riad was more beautiful than the one before. The mountain and desert trip was a highlight! Rooms, service, and breakfast were excellent at all of our stays. Our driver (also named Yassine) was the best!... Read more

Our family had a fabulous trip to Morocco. The trip was well planned and implemented, and we really enjoyed the variety of settings and places as well as the planned tours and activities. We had a nice balance of planned time and open time. We enjoyed each city that we stayed in and each riad was more beautiful than the one before. The mountain and desert trip was a highlight! Rooms, service, and breakfast were excellent at all of our stays. Our driver (also named Yassine) was the best! He was fantastic; driving us through all sorts of weather, during Ramadan, and always with a warm smile. He helped organize our in country activities, coordinating with our guides, hammam, and cooking class...showing us to our Riads, etc. He was also helpful with dinner and sighteeing recommendations. He was really our main contact throughtout and he made the trip a memorable one for us. As for planning, the trip was super easy to plan with Yassine! I had done some research and shared my ideas at the start, and Yassine crafted them in to a fabulous itinerary. He was responsive to our changes and many questions and made helpful suggestions. Great experience overall. Will recommend to all of our friends!

Hotel Reviews
Riad Kalaa 2
Rabat

Rias Kalaa2 is a fabulous and conveniently located riad in Rabat. We loved the contemporary decor; the whole place was very charming with a combination of traditional and contemporary decor. We shared a family suite with two bathrooms, and it was very comfortable for three.. The rooftop deck and pool were a treat. Breakfast and tea service were excellent and the food delicious. Highly recommend!

Authenticity & Character
so very charming; old world craft with contemporary accents
Location
good location between souks and gates for easy access to services nd parking outside of the medina
Staff
very polite and accommodating
Cleanliness & Comfort
perfect!
Riad Sayeda Alhora
Fes

Gorgeous and spacious Riad in Fes,. We cannot say enough about the beauty of this place - the tiles, the ceilings, the beautiful doors. incredible. The staff were courteous and helpful. As a convenience, we were able to pay a small amount to have some laundry done. Breakfast was delicious and set up in a stunning salon. The Riad is conveniently located near a gate to meet our driver and about a 12 minute walk to the main commercial area and the blue gate. Highly recommend!

Authenticity & Character
Stunning, much original craft work.
Location
convenient!
Staff
very courteous and helpful
Cleanliness & Comfort
great!
Luxury Camp Chebbi
Merzouga

Wonderful glamping experience! Despite the blowing winds when we arrived, our dinner and stay at the camp was phenomenal. The food was delicious, exceeding all expectations; ,the tents very well appointed and comfortable, and the staff very entertaining. This is a not to miss place during a trip to Morocco!

Authenticity & Character
Location
stunning!
Staff
Cleanliness & Comfort
Caravane
Ouarzazate

One of our favorite stays during our two weeks in Morocco. We loved the contemporary esthetic of the place - so many amazing "touches" and accents throughout. The staff were extremely kind, courteous and accommodating. Our room was very charming and comfortable. Location was great, with a 15 min walk through "the garden" tp Ait Ben Haddou. one of the highlights was the three course dinner. one of the best meals during our two weeks. Really excellent overall.

Authenticity & Character
so very charming
Location
15 min walk to ait behaddou
Staff
extremely kind and courteous
Cleanliness & Comfort
perfect!
Riad Atrium & Spa
Marrakesh

Amazingly beautiful and comfortable Riad. The green tiles and complementary textiles are stunning. So many colorful and tasteful touches throughout. It felt very upscale, but welcoming. Breakfast on the terrace was a nice touch. Food was delicious and service was kind, quick, and courteous. It is about a 20 min walk to the main square, which we did not mind as it was good exercise (just be mindful you need to cross some busy streets). But closer to Saadian tombs, Cafe Clock, and other sites. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
One Hotel Casablanca
Casablanca

We stayed here the night before our trip home (early the next morning). Hotel fit our needs and was comfortable. Staff brought us a nice piece of cake to celebrate our stay. Staff were extremely courteous and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring the Imperial City and Medieval Medina of Fez
Exploring the Imperial City and Medieval Medina of Fez
Fes

We had a great time with Zara exploring some of Fes' main sites and the souks. We went to a lot of craft coops but the vendors were not pushy, so we were able to learn about the crafts without feeling a strong obligation to purchase.

Quality of Experience
all day tour, tailored in part to our interests
Food
The recommended restaurant for lunch was very good.
Guides, Drivers and Staff
Our driver, Yassine, was fantastic and took care of all coordination with the guide.
Transport
perfect!
Hammam Visit: Traditional Body Scrub
Hammam Visit: Traditional Body Scrub
Morocco

Good experience, good scrubbing, rejuvenating. We were told by our agency that materials were included but then had to pay for them on site, The protocol was not clear, but we eventually caught on after some awkward moments.

Quality of Experience
Transport
our driver was amazing!
Overnight in the Sahara Desert
Overnight in the Sahara Desert
Morocco

Must do if this is your first trip to Morocco. The whole experience was incredible - luxury camping, excellent food, exceptional views, serene camel rides, plus entertainment. A ver memorable 18 hours.

Quality of Experience
Food
Guides, Drivers and Staff
The staff at the camp were very courteous and helpful. Our driver, Yassine, was amazing, drove us through snow, rain, and blowing sand to get us there safely and on time!
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

We had a lovely tour in Marrakech seeing most of the important sites, with a nice midday break. Despite winds and rain, we covered a lot in the medina and the Jardin Majorelle. Moulay Rashid very knowledgeable and entertaining and full of energy! We learned so much about Moroccan hisotory and culture... as well as our way around the souks.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Cooking Class
Traditional Cooking Class
Morocco

Another wonderful and can't miss experience in Marrakech. After a nice coffee and tea break, we selected our three course menu, shopped with our chef, and started prepping and cooking. Our chef taught us techniques and made suggestions of when to take pics so we would be able to recreate at home. While things were cooking, we enjoyed fresh squeezed juices and a lovely breeze on the terrace. Once ready, we enjoyed our meal. We so very impressed with the meal that we helped create. The prep and cooking was fun, educational and entertaining. We are now inspried to make more Moroccan dishes at home!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Apr 12, 2024
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your family had such a fabulous trip to Morocco and that our services exceeded your expectations. It brings us so much joy to know that you enjoyed the variety of settings, tours, and activities we arranged for you, as well as the balance between planned and open time. Morocco truly offers a wealth of experiences, from vibrant cities to serene desert landscapes, and we're delighted... Read more

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your family had such a fabulous trip to Morocco and that our services exceeded your expectations. It brings us so much joy to know that you enjoyed the variety of settings, tours, and activities we arranged for you, as well as the balance between planned and open time. Morocco truly offers a wealth of experiences, from vibrant cities to serene desert landscapes, and we're delighted that you were able to immerse yourselves in its beauty. We're especially glad to hear that your driver left such a positive impression. It's fantastic to know that he went above and beyond to ensure your comfort and satisfaction, from navigating diverse weather conditions to providing invaluable recommendations and assistance with organizing activities. We will make sure to pass along your kind words to him. At our core, we strive to make the trip-planning process as seamless as possible, and we're delighted that you found it super easy to plan with us. Your research and ideas provided a great foundation for crafting your itinerary, and we're grateful for the opportunity to bring your vision to life. Thank you once again for choosing us for your Moroccan adventure, and for recommending us to your friends. It was truly a joy to work with you to plan your Morocco adventures! We look forward to welcoming you back in the future and creating more memorable experiences together!