Kimkim Trip Reviews

4.8
Based on 15,836 ratings
Read 15,836 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Spectular trip. Our guide Silvia was outstand...
Iceland | Feb 15 - Feb 22, 2023

Emerson
Emerson A.
Westfield, NJ | Reviewed on May 03, 2023

Spectular trip. Our guide Silvia was outstanding, she took absolute care of us from soup to nuts. We knew we were in the best of hands and have recommended her and Kim Kim to all our friends

Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on May 04, 2023

Hi Emerson!

Thank you so much for your lovely review! I'm thrilled you all had such an amazing time in Iceland :)

Best wishes,
Silvia

Accommodations: 1) April 5-8: Pros: The Wat...
New Zealand | Apr 5 - Apr 19, 2023

G
Gary B.
Lakewood, CO | Reviewed on May 02, 2023
Accommodations:
1) April 5-8: Pros: The Waters B & B: Excellent; private, comfortable, fantastic views, well appointed, romantic, amazing in unit breakfast, quiet. Cons: Had to drive to restaurants but small price to pay for this very special B&B. Would highly recommend.
2) April 8-10: Pros: The Peppertree B&B: Quaint, beautiful grounds, quiet, amazing communal breakfast. We had fun conversations, Heidi, the owner was terrific and helpful. Cons: Had to drive into town for any...
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Accommodations:
1) April 5-8: Pros: The Waters B & B: Excellent; private, comfortable, fantastic views, well appointed, romantic, amazing in unit breakfast, quiet. Cons: Had to drive to restaurants but small price to pay for this very special B&B. Would highly recommend.
2) April 8-10: Pros: The Peppertree B&B: Quaint, beautiful grounds, quiet, amazing communal breakfast. We had fun conversations, Heidi, the owner was terrific and helpful. Cons: Had to drive into town for any restaurants, etc.; clean but older room furnishings, needed portable heaters which worked fine, pool is not operational, exercise room is in a shed that is open to the elements.
3) April 10-12: Furneaux Lodge: Pros: Fantastic grounds, terrific one story end unit with great views and privacy, well appointed, clean, great and helpful staff, good restaurant on site with reasonable prices considering everything must be boated in, easy access to hikes. Would highly recommend.
4) April 12-14: Distinction Hotel: Pros: Excellent full service hotel, great location, on-site parking, well appointed rooms, easy access to many restaurants, bars and other services/shopping.
Cons: No exercise facility. They now use a gym a block away. Would highly recommend.
5) April 14-17: Te Anau Lodge: Pros: Excellent staff, helpful and friendly, average B&B breakfast definitely inferior to The Waters and Peppertree, beautiful grounds.
Cons: Very small room and tiny bath (3'6"' x 8'+/-) The room backed up to the kitchen with the staff staring to make breakfast at 5:30 AM...we could hear them. Needed a car to get into town. No amenities. Much better accommodations in town with walking distance to restaurants and shops. I would NOT recommend.
6) April 17-18: Doubtful Sound/Southern Secret overnight boat: Pros: An absolutely fantastic experience. Adequate accommodations but that is not why you go on this excursion. Unbelievable views, terrific crew, met wonderful guests.
This is a must do.
7) April 18-19: Te Anu Lodge: We arrived back in Te Anau around 12: 30 PM. We did not stay at the booked Te Anau Lodge there as it made absolutely no sense to be there and then drive 2+ hours to Queenstown in the morning to catch a flight to Auckland and then back to LA and then to Denver. In our opinion, this was a gross error on Chelsea's part. We subsequently drove to Queenstown after we arrived in Te Anau and booked lodging (double expense since Te Anau Lodge was already paid for).
Activities:
April 5-8: Abel Tasman Natl Park: Wilson's Touring company: Kayaking one day and boat tour which dropped us off for a hike back to Apple Tree Bay. Very well organized company. Well trained staff and the kayak adventure and hike were very fun. Would recommend
April 8-10: Wine tour: We asked Chelsea to book us a private wine tour, after literally weeks we never heard back from her and kept inquiring in which she said she had not heard back from the tour company. Disappointing. I booked a wine tour on line with no problem. The wine tour was excellent.
April 10-12: Furneaux Lodge: Took a 12 KM hike from Punga Lodge back to Furneaux. Would recommend
April 12-14: Dunedin: Private tour of Larnach Castle and communal boat tour to view Albatross then an on land tour of the penguins. Very fun and well organized. Our tour guide, John was friendly and knowledgeable. I would recommend.
April 14-17: Te Anau: Glow Worm tour and next day Jet boat tour: Both were fun, interesting and we would highly recommend both activities. 2 hour hike on the Kepler track after the Jet boat tour.
April 17-18: Doubtful Sound/Southern Secret overnight boat excursion: A must do.
Transportation:
All forms of transportation and transfers were well arranged and had our reservations. However, the plane from Blenheim to Dunedin was originally to depart at 1:30 PM and we got notification that it would depart at 4:15 PM. We contacted Chelsea and she confirmed the plane would depart at 1:30 PM. Since we had conflicting information we called Air New Zealand (no easy feat getting through to them) and it was confirmed to be at 4:15 PM.
Also, Chelsea said we were to meet our Doubtful Sound van at the Te Anau Holiday Park but also stated in the app that we were to be picked up. We called and tour company and confirmed we were to be picked up at our lodging.
Overall, Chelsea did a good job but it should be know that we gave her the itinerary we wanted which was from another travel agent we had booked the tour with in 2020 but were unable to go due to Covid.

Hotel Reviews
The Waters Bed & Breakfast
Tasman
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Peppertree
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Distinction Dunedin Hotel
Dunedin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Te Anau Lodge
Te Anau
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doubtful Sound Overnight Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Beaches, Bays and Seals Guided Sea Kayaking Trip Including Picnic Lunch
Beaches, Bays and Seals Guided Sea Kayaking Trip Including Picnic Lunch
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Wilsons - Abel Tasman National Park Cruise and Walk
Wilsons - Abel Tasman National Park Cruise and Walk
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Blenheim
Explore Blenheim
Blenheim

Chelsea was supposed to book a private tour but said the tour company never got back to her. We booked a tour on line in about a 1/2 hour of research.

Quality of Experience
Guides, Drivers and Staff
Transport
Marlborough and Sounds
Marlborough and Sounds
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Dunedin and the Otago Peninsula
Explore Dunedin and the Otago Peninsula
Dunedin
Quality of Experience
Guides, Drivers and Staff
Transport
Castle to Cruise Tour & Penguin Place
Castle to Cruise Tour & Penguin Place
Dunedin
Quality of Experience
Guides, Drivers and Staff
Transport
Te Anau Glowworm Caves
Te Anau Glowworm Caves
Te Anau
Quality of Experience
Guides, Drivers and Staff
Transport
Te Anau and Manapouri
Te Anau and Manapouri
New Zealand
Quality of Experience
Pure Wilderness Jet Boat with Fiordland Jet
Pure Wilderness Jet Boat with Fiordland Jet
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Walking tracks in and around Te Anau
Walking tracks in and around Te Anau
Te Anau
Quality of Experience
Doubtful Sound Overnight ex Te Anau with Fiordland Cruises
Doubtful Sound Overnight ex Te Anau with Fiordland Cruises
New Zealand

A must do experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Depart New Zealand
Depart New Zealand
New Zealand

After the Doubtful Sound excersion we were booked to stay again in the Te Anau Lodge. The next day we would have to drive 2+ hours to Queenstown to begin our journey home. We realized this made no sense. So after we were dropped off after the cruise we drove straight to Queenstown and booked a hotel in Queenstown. We had to pay for double bookings. This should have been planned by Chelsea.

Quality of Experience
Local specialist: Chelsea Lodge
Chelsea
Chelsea Lodge
Local specialist in Wanaka | Replied on May 15, 2023
Hi Gary and Mary,
Thank you so much for your very thorough feedback on all the accommodation and on elements of your New Zealand Holiday.
I am sorry there was confusion around the Air New Zealand flight, I was just going with what Air New Zealand had informed me but obviously there was some misinformation sent in their emails so I am pleased you were able to get this sorted as the original flight times fitted in much better with the itinerary. I was never informed that you had chosen to... Read more

Hi Gary and Mary,
Thank you so much for your very thorough feedback on all the accommodation and on elements of your New Zealand Holiday.

I am sorry there was confusion around the Air New Zealand flight, I was just going with what Air New Zealand had informed me but obviously there was some misinformation sent in their emails so I am pleased you were able to get this sorted as the original flight times fitted in much better with the itinerary.

I was never informed that you had chosen to make the change to your Te Anau final night and this was just going off your previous itinerary but I am pleased this worked well for you. Sometimes it is nice to come off the overnight and have a relaxing evening as we do find that the overnight boat can be quite exhausting.

I hope you had a wonderful time in New Zealand and perhaps can come back in the future to visit the locations you were unable to see this time.

Regards,
Chelsea

A Once in a Lifetime Trip to Holland!
The Netherlands | Apr 11 - Apr 15, 2023

K
Kyle & Carrie W.
Norway, ME | Reviewed on May 02, 2023
My husband and I had a fantastic time on our trip. We were greeted by our taxi driver Robert and driven to our first hotel. We continued to see and use Robert’s services throughout our trip and we enjoyed his company and tips so much! Our favorite part of the trip was riding our e-bikes around the flower bulb region and seeing all the farms in bloom. It was well organized and throughout and we appreciate Mieke’s tips/advice/and services so much! Read more

My husband and I had a fantastic time on our trip. We were greeted by our taxi driver Robert and driven to our first hotel. We continued to see and use Robert’s services throughout our trip and we enjoyed his company and tips so much! Our favorite part of the trip was riding our e-bikes around the flower bulb region and seeing all the farms in bloom. It was well organized and throughout and we appreciate Mieke’s tips/advice/and services so much!

Hotel Reviews
Het Spoorhuis
Uithoorn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dikker & Thijs Hotel
Amsterdam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fletcher Hotel de Witte Raaf
Noordwijk
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Amsterdam - Private canal cruise
Amsterdam - Private canal cruise
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on May 03, 2023

Hi Kyle and Carrie, Thank you for your lovely words. It was wonderful meeting you in Noordwijk and seeing you enjoy the cycling, and a pleasure putting the trip together for you. Are you planting tulips in your nursery now?
Wishing you all the best!
Mieke

Pura Vida forever
Costa Rica | Apr 13 - Apr 25, 2023

Tracye
Tracye P.
Moreno Valley, CA | Reviewed on May 02, 2023
The trip was overall amazing. The tours and guides were exceptional. From Keysii at Cahuita Tours to the Panache crew in Tamarindo. The van drivers (Fernando and others) were helpful and on point. We had a little hiccup with phone calls to Amazilla Travel in Tamarindo, but it did end well. Special shout out to Umami Hotel staff, Tony and others for being so hospitable, a lovely boutique Hotel. Royal Corin was very posh and the pools were very nice. Thank you Olman for a well planned vacay! Read more

The trip was overall amazing. The tours and guides were exceptional. From Keysii at Cahuita Tours to the Panache crew in Tamarindo. The van drivers (Fernando and others) were helpful and on point. We had a little hiccup with phone calls to Amazilla Travel in Tamarindo, but it did end well. Special shout out to Umami Hotel staff, Tony and others for being so hospitable, a lovely boutique Hotel. Royal Corin was very posh and the pools were very nice. Thank you Olman for a well planned vacay!

Hotel Review
Umami Hotel Garden Spa
Puerto Viejo

Great staff. Beautiful people, met some great folks. Easy walk in to town.

Authenticity & Character
Slow and easy
Location
Easy walk to town
Staff
Very accommodating
Cleanliness & Comfort
Fresh and clean
Activity Review
Guided Hike in Cahuita National Park
Guided Hike in Cahuita National Park
Puerto Viejo de Talamanca

Thanks to Keysii we had a great trek. Saw all the good stuff

Quality of Experience
Food
Chicken at Cocos was the bomb.
Guides, Drivers and Staff
Transport
Great boat ride. A saving grace.
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on May 03, 2023

Hello Tracye,

Thanks for sharing some pictures of your trip to the tropics!
It is great to know every guide and driver provided a unique experience.

I am sure they will be so happy to read your good comments.

Warm regards from CR!
Olman

Costa Rica with Kids
Costa Rica | Apr 22 - Apr 29, 2023

K
Kara M.
New Brighton, MN | Reviewed on May 02, 2023
The Costa Rican adventure for our family of four was great. We started in San Jose where we hit the Children’s Museum, then hit a Crocodile tour before spending two nights in Manuel Antonio where we enjoyed a guided hike of the park. We loved our hotel - La Vela Boutique Hotel. Great staff, great pool / lounge area, lots of resident wildlife. We then went to Osa Península and stayed at the Aguila de Osa, which had excellent service, beautiful accommodations, and wonderful day trip options. A... Read more

The Costa Rican adventure for our family of four was great. We started in San Jose where we hit the Children’s Museum, then hit a Crocodile tour before spending two nights in Manuel Antonio where we enjoyed a guided hike of the park. We loved our hotel - La Vela Boutique Hotel. Great staff, great pool / lounge area, lots of resident wildlife. We then went to Osa Península and stayed at the Aguila de Osa, which had excellent service, beautiful accommodations, and wonderful day trip options. A highlight was snorkeling at Isla del Cano. We ended with a final night and morning in San Jose where we visited the market before driving to the airport.

Kimkim made this trip so easy… the transportation was seamless and on time! I felt we were able to maximize our experience due to the detailed planning. I wouldn’t have been able to arrange everything they did. Our kids (ages 5 and 8) had a great time.

Hotel Reviews
La Vela Boutique Hotel
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San José by Radisson
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aguila de Osa Rainforest & Marine Adventure Lodge
Drake
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parque del Lago Boutique Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jungle Crocodile Safari
Jungle Crocodile Safari
Monteverde
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on May 02, 2023

Hi Kara,
I hope you are well.
Thanks for taking the time and leave us this nice review.
It is great to know you and your kids had a good time here. I was more than glad to assist you during this time. I hope you could visit Costa Rica in the future and could explore different places here. :)
Warm regards from Costa Rica!
Yuliana

A dream-come-true heritage trip to France with my dad
France | Apr 22 - Apr 30, 2023

Megan
Megan S.
Amherst, MA | Reviewed on May 02, 2023
On Christmas Day 2019, I told my then-82-year-old father that I was going to take him to France in 2020 to visit the places our ancestors lived in the 17th century before immigrating to La Nouvelle France (present-day Quebec and Nova Scotia). Dad is the family historian and an accomplished genealogist, so this was my effort to make a dream come true for him, though it turned out to be a tremendous gift for myself. The pandemic delayed our plans, but our trip to France in April 2023 ended up... Read more

On Christmas Day 2019, I told my then-82-year-old father that I was going to take him to France in 2020 to visit the places our ancestors lived in the 17th century before immigrating to La Nouvelle France (present-day Quebec and Nova Scotia). Dad is the family historian and an accomplished genealogist, so this was my effort to make a dream come true for him, though it turned out to be a tremendous gift for myself. The pandemic delayed our plans, but our trip to France in April 2023 ended up being both worth the wait and worth every penny/euro spent. The return on our investment was remarkable, with quality accommodations, expert guides, wonderful assistance from our private driver, and some delicious meals included. Truly, this trip was among the very best experiences of my life, and I will be forever grateful for it.

We started to plan by highlighting the locales we most wished to visit, and then Josee, our local specialist, recommended excursions, secured expert guides, and made arrangements for accommodations. At every step she was professional, helpful, and encouraging. My father is in good health, but he has some stamina/mobility issues, so I wanted to establish some safeguards to ensure his comfort and access to all we wished to see. Josee could not have been more helpful! Not only did she help me prioritize places to visit, she also made sure that we had private guides, a driver with a wheelchair in his van for my dad to use as needed, and an emergency number to call in case of any glitches. We only had to use the emergency number once when plans for one night's accommodations fell through; in a matter of minutes, Josee helped us secure an alternate place to stay, at no extra charge to us.

It's hard to express how meaningful this trip was for my father and me. Our time in Paris was nothing short of magical, with a lovely stay at Les Villas des Artistes, in walking distance to wonderful restaurants, bookshops, Les Jardins de Luxembourg, and more. A luncheon river cruise on the Seine was the perfect way for Dad to see the sights of the city, and we enjoyed a marvelous tour of Sainte Chapelle with an expert guide, who also walked us over to see Notre Dame from the outside, and the Parisian Flower Market. An excursion to Monet's gardens in Giverny with another guide, Paul, was absolutely wonderful. He was a font of knowledge about Monet's life and art, and he also was able to tell us a lot about the surrounding areas and their history as we drove between Paris and Giverny.

Our driver, Christophe, who would stay with us for 6 of our 9 days in France once we left Paris, picked us up and brought us to Chartres for the next leg of our journey. He was courteous, attentive, professional, and helpful. Chartres is a lovely, walkable town, with the Chemin de Memoire offering great opportunities for exploration and reflection. Our guide for a tour of the Chartres Cathedral and the surrounding medieval town, Claire, was incredibly kind and knowledgeable, and the sights we saw were breathtaking.

We ended up staying in a small town in Perche, L'Aigle, for the next stop, in a community near to the village where the first ancestor of our family name came from, Tourouvre. We enjoyed exploring L'Aigle (look for the beautiful "Remarkable Trees of France," and the small Eglise Saint Martin), but the highlight was when our driver took us to Tourourve, where we went to the church where our ancestor was baptized and saw his name on a plaque. The church is called L'Eglise Saint-Aubin, and it includes stained glass windows commemorating the immigration of many people from Perche to Quebec in the 17th century. It is a must-see for Franco-American and Quebecois visitors with roots in the area. A nearby museum, Les Museales de Tourouvre, has a permanent exhibition devoted to these immigrants, and we stumbled upon it in a stroke of good luck. The person at the admissions desk even gave us a printout of the materials they had in their digital archive about our ancestor. I should add that our driver wasn't expecting this side trip, and he was very understanding and patient during what turned out to be the most personally meaningful day of our trip.

We next spent two nights in Bayeux in order to tour sites associated with D-Day: Omaha Beach and the American Cemetery, Pointe de Hoc, and a drive by the British Cemetery. Our guide, Stephane, was brilliant, and I only wish we'd had more time to spend with him! He even followed up with additional photos and resources for us to peruse at our leisure. On our own, we also managed to squeeze a visit to the Bayeux Tapestry museum to see the famed 11th-century tapestries commissioned by William the Conqueror to document and celebrate his conquest of England. This was an unexpected addition to our itinerary, and we felt so fortunate to be able to see it. Our stay in Bayeux at L'Hotel Lion D'Or was spectacular, and the Bayeux Cathedral was another special stop.

Finally, we went to Liseux to celebrate the centenary of the beatification of St. Therese de Liseux, an important figure in our Franco American family's Catholic faith tradition. It was sheer luck that our visit coincided with this celebration, though when I said so to our wonderful guide, Ria, she said that it was, "providence." In any case, it was an event never to be forgotten, and the tours of the visitor's center and the basilica were moving and informative. The Mass itself, led by the Cardinal, and attended by over 1,000 people, including many members of the clergy, was beautiful.

I will recommend KimKim to anyone planning a trip abraod, and especially to those travelling with or as elderly people who next a little extra tlc. I know that I will turn to KimKim again in the future, and I am so very grateful for this trip.

Megan St. Marie
President, Modern Memoirs, Inc.
www.modernmemoirs.com

Hotel Reviews
Hôtel A la Villa des Artistes
Paris

A lovely boutique hotel, with excellent continental breakfast. The surrounding neighborhood includes terrific restaurants (La Closerie des Lilas, Le Dome Montparnasse, creperies near la rue Montparnasse) and not-to-be-missed bookstores, Tschann Librarie and Tschann Jeunesse, and the Jardin des Grands-Explorateurs and Les Jardins du Luxembourg are less than a 1/2 mile away on foot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Mercure Chartres Centre Cathédrale
Chartres

We were very happy with this hotel. It was comfortable, and there were restaurants within walking distance. We also had time to explore the surrounding area and visit the Chemin de Memoire.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Au Petit Paradis
Sainte-Gauburge-Sainte-Colombe

We had a mix-up with our reservation, but the innkeeper was understanding and recommended another hotel nearby. This place would be great for people with their own car who want to stay in the countryside.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Cosy Bayeux
Bayeux
Hotel Le Lion d'Or et restaurant la Table du Lion
Bayeux

A fancy and special hotel with beautiful rooms but no elevator. Such a great way to cap our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyriad Lisieux
Lisieux

This was our least favorite among all the hotels due to its location and lack of things to do in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

Our guide was knowledgeable, and we enjoyed the tour of St Chapelle. Unfortunately, the Conciergerie was closed early, but the company said they would credit our account. We also visited Notre Dame but couldn't tour it.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch cruise on the Seine (Premier Service included)
Lunch cruise on the Seine (Premier Service included)
Paris

The lunch cruise was fabulous, with delicious food and great views of the city. It was an excellent way for my dad to see parts of the city without having to walk too much.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-day tour to Giverny from Paris
Half-day tour to Giverny from Paris
Paris

Our guide, Paul, was knowledgeable and friendly. Monet's gardens were spectacular, and we had a fantastic time.

Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of Chartres (2-hours)
Private tour of Chartres (2-hours)
Chartres

Our guide, Claire, was wonderful and knowledgeable. The tour of the medieval part of the town and the Chartres Cathedral was breathtaking and moving.

Quality of Experience
Guides, Drivers and Staff
Transport
D-Day U.S beaches tour
D-Day U.S beaches tour
France

We had a guide named Stefan, who had spent 40 years studying the history of the battles of Normandy. The tour started with a visit to the British cemetery, followed by a trip to Omaha Beach, the American Cemetery, and the visitor center. We also visited Pointe du Hoc.

Quality of Experience
Guides, Drivers and Staff
Private tour of Lisieux (2-hours)
Private tour of Lisieux (2-hours)
France

The private tour of Lisieux was a serendipitous experience. The tour guide, Maria, was a devout Catholic with extensive knowledge of the saint's life and the memorial site

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on May 12, 2023

Bonjour Megan!

Thank you so much for your kind words and for taking the time to share your feedback with us and with Kim Kim! It was a true pleasure to design your France trip on the Road to your ancestors! I am touched by your compliments and am so happy that our guides, hoteliers and myself were able to make your trip a memorable experience! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.

Thanks again for your trust in Kim Kim and in our team !
Take care,
Josée

Perfect trip customized to our interests
Indonesia | Apr 13 - Apr 23, 2023

Rebekah
Rebekah U.
Seattle, WA | Reviewed on May 02, 2023
Ana and the team at Shanti helped us plan and book a phenomenal trip through Bali! She had all the local knowledge needed to help us customize our itinerary to our interests and prioritize activities that worked for us. She set us up with amazing local guides, including our driver for the week (Rusna!), a trail guide on Mt. Batur, and a guide through the highlights of Ubud. Most importantly, she was an on the ground, local contact available throughout our trip to answer questions and help us... Read more

Ana and the team at Shanti helped us plan and book a phenomenal trip through Bali! She had all the local knowledge needed to help us customize our itinerary to our interests and prioritize activities that worked for us. She set us up with amazing local guides, including our driver for the week (Rusna!), a trail guide on Mt. Batur, and a guide through the highlights of Ubud. Most importantly, she was an on the ground, local contact available throughout our trip to answer questions and help us with any changes. Highly recommend the KimKim custom planning experience broadly and Ana and her Shanti team specifically!

Hotel Reviews
De Moksha Eco Friendly Boutique Resort
Tabanan

Gorgeous grounds, great food, and exceptional staff. Loved it!

Authenticity & Character
Location
Beautiful, scenic grounds but not located near other amenities. Felt isolated.
Staff
Cleanliness & Comfort
Arkamara Dijiwa Ubud
Bali

Beautiful grounds, super helpful staff, and comfortable room. They provided a shuttle to central Ubud during regular hours and had special agreements with approved taxis that they could book on our behalf in off hours. The front desk was always accessible via WhatsApp.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Joya Biu Biu Resort
Jimbaran

Gorgeous, cliff side location. Drinks and extra amenities were a bit expensive compared to other places, but overall experience was positive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A/C in our room was hit and miss and the room was definitely "rustic."
Activity Reviews
Experience Ubud VW Safari Car Tour
Experience Ubud VW Safari Car Tour
Ubud, Bali

Superb driver who customized the day trip to our interests...and also took fantastic photos (an unexpected bonus!)!

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise trek to Mount Batur
Sunrise trek to Mount Batur
Indonesia

Tough climb with gorgeous views!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Goa Gajah Cave
Visit Goa Gajah Cave
Indonesia

This was a super super touristy place. As one of our first popular temple visits we did, we weren't aware and equipped to stop a guy from coercing us into a tour and insisting on payment at the end. We felt trapped in a guided tour we didn't actually ask for and in a show of performative religion that didn't feel respectful to the actual roots of the place.

Quality of Experience
Guides, Drivers and Staff
Visit the UNESCO Jatiluwih Ricefield
Visit the UNESCO Jatiluwih Ricefield
Indonesia

One of our favorite stops on the trip! An absolutely gorgeous walk through rice terraces with scenic mountain views beyond. We would have loved to spend more time enjoying this place!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on May 03, 2023

Hello dear Rebekah!

Thank You so much for the kind words! They mean a lot!
I am also very grateful for having you and Amy as guests, because you were so easy going, you knew exactly what you wanted since you've done your research and you trusted me! Thank You!

I will pass the note to Rusna and we hope to see you in Indonesia again!

I love the pictures!!!

All the best,
Ana

Great trip had a wonderful time
Iceland | Apr 17 - Apr 24, 2023

O
Oliver D.
Arlington, MA | Reviewed on May 02, 2023
Great trip had a wonderful time.
My only complaint is the lack of communication once the fee was paid.
Read more

Great trip had a wonderful time.
My only complaint is the lack of communication once the fee was paid.

Activity Reviews
Blue Lagoon
Iceland

Nice place but not much to do after awhile

Quality of Experience
Horse Riding Tour
Horse Riding Tour
Iceland

Beautiful location, beautiful horses and amazing guides

Quality of Experience
Guides, Drivers and Staff
Whale Watching Olafsvik
Whale Watching Olafsvik
Iceland

saw hump back whales, sperm whales, orcas, dolphins and puffin, my children were over the moon.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on May 09, 2023
Hi Oliver! Thank you for your review! I'm glad to hear that you had a wonderful time on your trip to Iceland and that you got to see many cetaceans and puffins during your whale watching tour. However, I apologize for any lack of communication once the fee was paid. Having clear and timely communication with our travelers is one of our main goals and we strive to keep it this way. If you have any specific concerns or feedback about the communication during the trip planning process, it would... Read more

Hi Oliver!

Thank you for your review! I'm glad to hear that you had a wonderful time on your trip to Iceland and that you got to see many cetaceans and puffins during your whale watching tour. However, I apologize for any lack of communication once the fee was paid. Having clear and timely communication with our travelers is one of our main goals and we strive to keep it this way. If you have any specific concerns or feedback about the communication during the trip planning process, it would be extremely helpful if you let us know about them so that we can improve our service for future travelers. Overall, I hope that the positives of your trip outweighed any negatives, and that you have many happy memories of your time in Iceland.

Amazing trip to the Dominican Republic
the Dominican Republic | Jul 18 - Jul 23, 2023

Arlette
Arlette V.
Lutz, FL | Reviewed on May 02, 2023
Our trip to the Dominican Republic was amazing thanks to Kimkim and our local travel specialist Marina. The trip was well-planned and customized appropriately to our needs and wishes. This service allowed us a stress-free trip preparation experience and enabled us to enjoy traveling to a country where we we not fluent in the language. All of our accommodations, drivers and excursions were awesome! We got the authentic travel experience we wanted, and learned so much about Dominican history... Read more

Our trip to the Dominican Republic was amazing thanks to Kimkim and our local travel specialist Marina. The trip was well-planned and customized appropriately to our needs and wishes. This service allowed us a stress-free trip preparation experience and enabled us to enjoy traveling to a country where we we not fluent in the language. All of our accommodations, drivers and excursions were awesome! We got the authentic travel experience we wanted, and learned so much about Dominican history and culture during our stay. We much appreciated the included meals, which featured nutritious, locally grown products, and enabled us to sample Dominican cuisine.

An important note to mention however is, if you are like us, and want to support small local businesses, it is good to come prepared with a mindset on what you want to purchase or how much you can spend prior to entering shopping spaces, and being prepared to negotiate on price (or even politely say no). Although the majority of the vendors we encountered were easy-going and helpful, several of the vendors at Tres Ojos National Park were overly aggressive and tried to overcharge for their products. Being prepared for this and having basic level Spanish helps the traveler immensely in these situations. This was a minor issue however, and did not detract from what was an overall great trip to the stunning Tres Ojos limestone caves.

Our most memorable excursion was the hike adventure to El Limon Waterfall, where the views were breath-taking. We were fortunate to have a wonderful guide Andres, who took great care of us on this challenging trek through the forest and rocky landscapes.

Our day trip to Playa Rincon and Caño Frio was also memorable for the natural beauty of the Samana region and our knowledgeable guide Frank, who gave us a wealth of information on Dominican life. This was a relaxing way to spend the last day of our trip.

On the last morning of our trip, we encountered a problem when our driver had car trouble and was not able to pick us up for transport to the airport. It was a simple process for us to contact our travel specialist Marina, who came through for us and arranged for an alternate driver (Cabayeron), who was diligent about getting us to the airport safely and on time. Kudos to Marina for exceptional local travel specialist support during this trip. We love the Kimkim business philosophy and would definitely use Kimkim again for future trips. We whole-heartedly recommend Kimkim to other travelers.

Hotel Reviews
Hodelpa Caribe Colonial
Santo Domingo

Great hotel for a stay in Santo Domingo. It is conveniently located in the Colonial Zone area with many restaurants and historic places to visit within walking distance. Our room was clean and comfortable. Hotel front desk staff were professional and very responsive to our needs. Complimentary breakfasts were delightful and featured many local dishes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mosquito Boutique Hotel
Las Terrenas

Mosquito Boutique was delightful place to stay. Located right on the beach, the views were exquisite, especially at sunrise and sunset. The onsite restaurant was very convenient for dinners, and also provided an awesome daily breakfast for hotel guests. The overall vibe of the place was very relaxed and friendly, and hotel staff were very accommodating. Our room was clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Los Tres Ojos National Park Excursion
Los Tres Ojos National Park Excursion
Santo Domingo
Quality of Experience
Guides, Drivers and Staff
Transport
Hike Adventure to El Limón Waterfall
Hike Adventure to El Limón Waterfall
Samaná
Quality of Experience
Food
The Dominican lunch provided by Restaurante Santi after our hike was awesome!
Guides, Drivers and Staff
Transport
Full day excursion to Playa Rincón
Full day excursion to Playa Rincón
Samaná
Quality of Experience
Food
The local lunch provided onsite at the beach was wonderful.
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on May 12, 2023

Hi Arlette, thank you so much for taking the time to write such a detailed trip review! I will pass your kind words to the rest of the team :) I appreciate your comments about your experience at Los Tres Ojos National Park, I will make sure to warn the travelers more about this matter. It has been a pleasure helping you plan this fantastic trip to the Dominican Republic. I am happy to hear you had a great time and liked all your activities. The Dominican Republic is truly a unique destination and I am happy you got to see and experience the true essence of the island. Warmest regards, Marina

Highlights of our Portugal Adventure
Portugal | Apr 13 - Apr 26, 2023

CYNTHIA
CYNTHIA W.
Jollyville, TX | Reviewed on May 02, 2023
Highlights of our Portugal Adventure: Helena arranged an amazing itinerary that gave us a taste of Portugal and we'll be back. We appreciated Helena's responsiveness and ideas. She was also great at helping with problem solving when we realized that we couldn't make our connecting flight. 1. Our Douro Valley visit to small family run quinta Maos e Irmaos with personal wine tasting & pairing with owner Rafael followed by wine lunch prepared and served in the family dining room. We... Read more

Highlights of our Portugal Adventure:

Helena arranged an amazing itinerary that gave us a taste of Portugal and we'll be back. We appreciated Helena's responsiveness and ideas. She was also great at helping with problem solving when we realized that we couldn't make our connecting flight.

1. Our Douro Valley visit to small family run quinta Maos e Irmaos with personal wine tasting & pairing with owner Rafael followed by wine lunch prepared and served in the family dining room. We really enjoy getting to know the people and the culture so this experience was PERFECT for us. Also we loved our driver Rui Queiroz, who was extremely personable and informative. He gave us a great dinner recommendation in Matosinhos at O Valentim . We were lucky enough to have Rui as our driver to Coimbra as well. We especially loved the stop at the Buçaco Forest and Rui took us to Restaurante Mugasa for piglet which he added on his own since he knew we were big foodies!
2. Day trip to Sintra with our amazing driver/guide Paulo Ferreira Pires...we actually wished we had more time in Sintra. Paulo took us to this really cool small family owned restaurant called Refugio do Ciclista. Again we loved this little hole in the wall family run place where we got to meet the owners. The tour of the Palacio nacional da Pena and gardens were amazing. Afterwards Paulo took us to his wife's restaurant, The Bristol for a welcomed coffee and traditional pastries.
3. Our stay at the Convento do Espinheiro was by far the best of all of the accommodations. We loved wandering around this incredible historic site.
4. Jeep Safari of the cork forest with Joana ....Joana was a wealth of knowledge and we really enjoyed learning about cork. Folowed by the Olive Oil estate tasting with João Rosado...we loved this small family run estate and having a lovely lunch prepared by his wife.

All in all it was an amazing adventure and Helena did a GREAT job. Thank you so much.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on May 04, 2023

Hi Cynthia!
Thank you so much for your kind words!
Your feedback mean a lot to us, and I am so glad to hear that you had a great time exploring Portugal. I will make sure to forward your comments to our team of local guides, who were very happy to show you around their country! :)
Thank you so much for choosing to travel with Espiritu Travel. It was truly a pleasure to have you as our guests.
Warm regards,
Helena

Our guide Pietrus was the best. Loved the lo...
Namibia | Apr 11 - Apr 16, 2023

Peter
Peter L.
Brazil | Reviewed on May 02, 2023
Our guide Pietrus was the best. Loved the lodge. It went smooth all the way around Read more

Our guide Pietrus was the best. Loved the lodge. It went smooth all the way around

Hotel Review
Mushara Outpost
Etosha National Park, Etosha, Namibia

Excellent place all the way around. I could spend a year there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bianca Gersbach
Bianca
Bianca Gersbach
Local specialist in Cape Town, South Africa | Replied on May 02, 2023

Hi Peter,

Thank you so much for the review. I am extremely happy that you had a wonderful time in Namibia and appreciate your photo's.

Hope to hear from you in the future.

Kind regards,
Bianca

Pascu Robredo gastronomic tour in Balboa was ...
Spain | Apr 24 - May 1, 2023

C
Chris M.
Seven Oaks, SC | Reviewed on May 02, 2023
Pascu Robredo gastronomic tour in Balboa was excellent Gastronomy tour in Oviedo was not what we expected. Noella was a lovely guide and taught us so much about the city. She gave us a history tour, not a food tour we were expecting.
She walked us around the city for two hours and showed us pictures of food on her before she took us to eat.
This would have been wonderful if we had not expected a food tour.
Read more

Pascu Robredo gastronomic tour in Balboa was excellent

Gastronomy tour in Oviedo was not what we expected. Noella was a lovely guide and taught us so much about the city. She gave us a history tour, not a food tour we were expecting.
She walked us around the city for two hours and showed us pictures of food on her before she took us to eat.
This would have been wonderful if we had not expected a food tour.

Hotel Review
Puebloastur Eco-Resort Wellness & Spa
Cofiño, Parres
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Best of Pintxos Gastronomy Experience
The Best of Pintxos Gastronomy Experience
Bilbao
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 04, 2023

Hi Chris! Thank you so, so much for your feedback! The Gastronomy tour in Oviedo was something that we created along with our local guides for you so it's really helpful for us to have this detailed feedback so we can improve the activity for our future travelers, so I really appreciate it. Thank you so much again for trusting us for your new vacation in Spain! We'll be in touch :) Best regards, Bea.

Our trip was amazing. Sharon and our driver R...
Morocco | Apr 22 - May 1, 2023

L
Laurie S.
Gardner, KS | Reviewed on May 02, 2023
Our trip was amazing. Sharon and our driver Rafiq met our every need. My one and only complaint is the tipping situation. Every person (other than Sharon and our drivers) we encountered expected a tip. And, if they didn’t get the tip they expected they were visibly unhappy. Some even mumbling and stomping away. The tipping is out of control. We believed we had paid for everything in advance and did expected small tips for porters. But did not understand why tour guides and sales people... Read more

Our trip was amazing. Sharon and our driver Rafiq met our every need. My one and only complaint is the tipping situation. Every person (other than Sharon and our drivers) we encountered expected a tip. And, if they didn’t get the tip they expected they were visibly unhappy. Some even mumbling and stomping away. The tipping is out of control. We believed we had paid for everything in advance and did expected small tips for porters. But did not understand why tour guides and sales people expected tips.

Hotel Reviews
Riad Kalaa
Rabat

Didn’t stay here because they were having water issues. Stayed at Riad Dar Chrifa. Dar Chrifa was excellent. The host Michael (Toufal) was fantastic. He gave us info on Morocco, some of its customs and culture. He graciously attended to our every need and made us feel at home with his hospitality and humor. He is a real asset for Riad Dar Chrifa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Hicham
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merzouga Dunes Camps
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Perle du Dadès
Boumalne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad al Rimal
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrive in Casablanca & Transfer to Rabat
Arrive in Casablanca & Transfer to Rabat
Morocco

Met our driver, Rafiq. Rafiq is absolutely the best. He was attentive, flexible and made our stay in Morocco interesting and fun.

Quality of Experience
Guides, Drivers and Staff
Our driver, Rafiq, was the best!
Transport
Rabat to Chefchaouen
Rabat to Chefchaouen
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Orientation Walk & Free Afternoon in Chefchaouen
Orientation Walk & Free Afternoon in Chefchaouen
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} via Volubilis and Meknes
{{start_location}} to {{end_location}} via Volubilis and Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

We had a blast!! Our driver, Rafiq, surprised us when he can to the camp in the evening to play the drum, sing and dance.

Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Day with the Locals in the Valley of Roses
Day with the Locals in the Valley of Roses
Morocco

I really enjoyed the cooking lesson, but was slightly disappointed thinking we would actually spend time with a family learning more about day to day life in Morocco. Maybe just my miss understanding.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dades Valley to Marrakech via Ait Ben Haddou
Dades Valley to Marrakech via Ait Ben Haddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

My husband wasn’t feeling well. We told the guide we wanted to shorten the tour. He was very flexible and followed our wishes. At the end of the tour we tipped him an amount we thought was appropriate. He stomped away mumbling. It was obvious he was not appreciative of the tip we had given.

Quality of Experience
Guides, Drivers and Staff
Transport
Driving Tour of Casablanca
Driving Tour of Casablanca
Casablanca

Our original driver, Rafiq, needed to leave us for another job. He introduced us to our driver for this last day in Morocco, Sallam. Sallam was great! He made our last day wonderful. And Rafiq checked in with Sallam to be sure we were well taken care of.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on May 18, 2023
Hi Laurie, Thanks for taking the time to write us such a wonderful review. We are so happy to hear that you had an amazing experience and enjoyed your time with Rafik! I'm sorry for the misunderstanding regarding gratuities - we do not include those, since in Morocco tipping is a way to show your appreciation for a given service and the amount is very much up to the individual tipper. I did include some general tipping guidelines in the pre-trip information that I sent, but if I didn't make... Read more

Hi Laurie,

Thanks for taking the time to write us such a wonderful review. We are so happy to hear that you had an amazing experience and enjoyed your time with Rafik! I'm sorry for the misunderstanding regarding gratuities - we do not include those, since in Morocco tipping is a way to show your appreciation for a given service and the amount is very much up to the individual tipper. I did include some general tipping guidelines in the pre-trip information that I sent, but if I didn't make that clear enough beforehand, I certainly apologize! I'm glad, though, that it didn't detract too much from your overall experience in our beautiful country.

Thanks again for the great review and for trusting us with your trip!
Sharon, Rafik, and the rest of the Morocco Immersion family

Lucy organised a most fantastic itinerary for...
Uganda | Mar 29 - Apr 13, 2023

D
Dee B.
Australia | Reviewed on May 02, 2023
Lucy organised a most fantastic itinerary for us in Namibia and Mauritius. Nothing was too much trouble in the planning stage and she was very flexible and patient in helping us adjust the details of our trip, answering our queries and choosing the right accommodation. Everything went smoothly once we were there. Read more

Lucy organised a most fantastic itinerary for us in Namibia and Mauritius. Nothing was too much trouble in the planning stage and she was very flexible and patient in helping us adjust the details of our trip, answering our queries and choosing the right accommodation. Everything went smoothly once we were there.

Hotel Reviews
Hotel 20 Degrés Sud - Relais & Châteaux
Grand Baie

True luxury boutique hotel with amazing food and wonderful helpful staff

Authenticity & Character
Location
Cleanliness & Comfort
Guesthouse Voigtland
Windhoek

Fantastic place to stay in rural setting, with stunning views and charming rooms. The food was also fabulous and the absolute highlight was feeding the resident giraffes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Namib Desert Lodge
Solitaire

Pleasant lodge with great views and friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Atlantic Villa Boutique Guesthouse
Swakopmund

Clean pleasant accommodation but not really boutique (a large complex and part of a conference centre) Quite a distance from city centre

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grootberg Lodge

Remote but Stunning location and character cottages with amazing views very friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Am Weinberg Boutique Hotel
Windhoek

Luxury hotel with beautifully appointed rooms. Fantastic breakfast Really good restaurants/dining options onsite, but need to book ahead

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Etosha Safari Lodge
Okaukuejo

A Large complex, with Very spacious cottages in lovely grounds. View from our room was great, but would vary depending on which cottage you stay in. fabulous pool with great views. Excellent restaurant area /outdoor dining with buffet meals of good standard

Authenticity & Character
Location
Short drive from Etosha NP
Staff
extremely friendly and helpful staff
Cleanliness & Comfort
Peermont D'oreale Grande Hotel at Emperors Palace
Kempton Park

Excellent standard for an airport hotel - a green oasis! Comfortable and opulent decorated rooms. Spacious grounds and pool, and very good restaurants onsite and next door in casino complex

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on May 04, 2023

Dee, thank you so much for this wonderful and helpful review.
I am so pleased you had a great holiday. Was such a pleasure working with you on perfecting this trip!

Trip to Morocco - April 2023
Morocco | Apr 7 - Apr 13, 2023

Nurit
Nurit R.
Columbus, OH | Reviewed on May 02, 2023
Our trip to Morocco was pretty amazing. Morocco is a fascinating country with rich culture. We planned our trip to Morocco as a "rout trip" to visit the country and city where my mom was born. Sharon from Morocco Immersion, (through KimKim), did an amazing job in planning our trip. Sharon took into consideration every information given to her and catered the trip based our requests. We visited Casablanca, Fes, Riad, Chefchaouen and Marrakesh. Sharon and her team thought of everything and... Read more

Our trip to Morocco was pretty amazing. Morocco is a fascinating country with rich culture. We planned our trip to Morocco as a "rout trip" to visit the country and city where my mom was born. Sharon from Morocco Immersion, (through KimKim), did an amazing job in planning our trip. Sharon took into consideration every information given to her and catered the trip based our requests. We visited Casablanca, Fes, Riad, Chefchaouen and Marrakesh. Sharon and her team thought of everything and made this trip really special.
It was very important for us to experience the culture and architecture, Sharon booked Riads that were beautiful and cozy.
Our driver, Hicham, was one of the key factors to the success of our trip. Hicham, which means - generous, stays true to his name. He was not only a great driver, but a generous, great person, a warm and knowledgeable. He was there to help us with anything we needed. Hicham loves to take selfies and we took a lot of them... Sharon made sure to communicate with Hicham that we wanted to visit the house my mom grew in, and through the local guide Hicham made it happen. Another thing that made this trip special is the fact the Sharon uses local guides in every city. This makes the experience so much special. we felt that we learned from the "locals" and in a way we experienced the local life. Every city we visited has its own charm, and they all were fascinating, beautiful and very unique.
Thank you Sharon and the team at Morocco Immersion for planning and executing such an amazing trip.

Local specialist: Sharon Louthian

The best listeners and preparers of custom trips
Costa Rica | Apr 13 - Apr 25, 2023

Marilyn
Marilyn F.
Inglewood, CA | Reviewed on May 02, 2023
Driver Fernando was phenomenal. He took good care of us 4 ladies. All of the drivers were great. I just don’t remember their names. Condition of vehicles was 8. Read more

Driver Fernando was phenomenal. He took good care of us 4 ladies.

All of the drivers were great. I just don’t remember their names.

Condition of vehicles was 8.

Hotel Reviews
Umami Hotel Garden Spa
Puerto Viejo
Authenticity & Character
Location
Decor, beautiful. Safety good. Staff very good. Would have been nice if they had a real cafe.
Staff
Cleanliness & Comfort
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

Service and accommodations were very Elegant. The breakfast buffet was the best. Everything fresh and décor beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

The best pools and best beach access. No elevators. Rooms need to be updated. Desk people not very friendly no smiles.

Authenticity & Character
Location
No elevators or accommodations for handicapped
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike in Cahuita National Park
Guided Hike in Cahuita National Park
Puerto Viejo de Talamanca
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Catamaran Sailing Excursion & Snorkeling
Catamaran Sailing Excursion & Snorkeling
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Peñas Blancas River Floating Safari Adventure by Raft
Peñas Blancas River Floating Safari Adventure by Raft
Arenal/La Fortuna

Absolutely exciting! I was a little afraid but glad I did it. I wanted to see a big 🐊 we saw a baby one.

Quality of Experience
Guides, Drivers and Staff
Transport
They stuffed to many people in the van.
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on May 09, 2023

Hello Marilyn,

Thanks for your good review.
I am so happy to know you had a good time in my country!

Nice pics! Looks like you had a lot of fun.

I hope you will visit the tropics again to continue exploring unique destinations.

Pura Vida,
Olman

I had such a wonderful time with Aurora. She...
Thailand | Apr 25 - Apr 28, 2023

J
Jennifer F.
Brookfield, IL | Reviewed on May 02, 2023

I had such a wonderful time with Aurora. She made extra special stops here and there to show me authentic food choices and gluten free options as I am gluten free. I really feel lucky to have got to spend so much time with Aurora exploring the culture of Thailand.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 02, 2023

Dear Jennifer,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. Thanks for your kind words about our guide Aurora.
We’re very grateful for customers like you and hope to see you again!
Best, Ashley

Great Family Trip
Morocco | Apr 1 - Apr 8, 2023

B
Bryn M.
Lansdale, PA | Reviewed on May 01, 2023

Sharon was incredibly responsive and the trip was well planned and we really felt like we got to see many sights in Morocco without feeling rushed. The various accommodations we stayed in were great and Sharon was open to making the trip individualized for us as a family. Every tour guide was highly professional and knowledgeable.

Local specialist: Sharon Louthian

Western France circuit
France | Apr 8 - Apr 30, 2023

Kylie
Kylie W.
Australia | Reviewed on May 01, 2023
We had an excellent trip, exploring some of the most beautiful parts of France. Highlights included Park Asterix, walking on the Emerald coast of Brittany, the incredible troglodyte villages of the Dordogne, cycling in the Loire and our incredible private tour of the Louvre. Highly recommend. Read more

We had an excellent trip, exploring some of the most beautiful parts of France. Highlights included Park Asterix, walking on the Emerald coast of Brittany, the incredible troglodyte villages of the Dordogne, cycling in the Loire and our incredible private tour of the Louvre. Highly recommend.

Hotel Reviews
Les Quais de Lutèce 4*
Plailly

Super fun hotel, great bedding!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Bayeux
Bayeux

Good location, friendly staff, tired hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel & Appart'hôtel L'Adresse
Saint-Malo

Great location just outside the old city, nice and tidy hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Manoir de la Maison Blanche
Amboise

Very friendly host, lots of character. A way from central amboise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Citadines Apart'hotel Saint-Germain-des-Prés Paris
Paris

Great location, easy to get everywhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bon Encontre
Sarlat

Lovely hotel, a bit of a walk from the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Logis Hotel La Chartreuse
Cahors

A very tired hotel, smelled like chlorine. Not a great location, but a good view of the river.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Terrasses du Midi 3*
Carcassonne

A lovely apartment, great hosts and everything you could want in terms of facilities. Not near the medieval city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hôtel Entraigues
Uzes

Beautiful hotel in a great location. Felt luxurious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day excursion in the Dordogne Valley
Day excursion in the Dordogne Valley
France

Absolutely fantastic guide and incredible countryside. We want to spend a month in the dordogne!

Quality of Experience
Guides, Drivers and Staff
Transport
Private visit of Chambord Castle and Gardens
Private visit of Chambord Castle and Gardens
France

Very beautiful area, knowledgeable guide who was excellent with our kids.

Quality of Experience
Guides, Drivers and Staff
Transport
Chambord Horse & Bird of Prey Show
Chambord Horse & Bird of Prey Show
France
Quality of Experience
Guides, Drivers and Staff
Saint Germain des Près Food Tour
Saint Germain des Près Food Tour
Paris

Great experience, loved everything about it, including our fabulous guide.

Quality of Experience
Guides, Drivers and Staff
Biking Day Trip Through Historic Versailles
Biking Day Trip Through Historic Versailles
France

A fantastic way to spend the day, loved it. It’s great to explore Versailles on bike.

Quality of Experience
Guides, Drivers and Staff
Transport
Family tour at the Louvre
Family tour at the Louvre
Paris

I think this was the best tour of our trip. Our guide was incredibly knowledgeable and fantastic with our kids.

Quality of Experience
Guides, Drivers and Staff
Transport
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

This was a very interesting tour, but not as engaging for young children. Recommended for teenagers/adults.

Quality of Experience
Guides, Drivers and Staff
Omaha Beach Half Day Tour
Omaha Beach Half Day Tour
France

Very knowledgeable guide, interesting area.

Quality of Experience
Guides, Drivers and Staff
Transport
Day-tour to Mirepoix, Camon & Montségur Castle
Day-tour to Mirepoix, Camon & Montségur Castle
Carcassonne
Quality of Experience
Guides, Drivers and Staff
Transport
Roman sites and historical places
Roman sites and historical places
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on May 09, 2023

Bonjour Kylie,
I've just read the feedback you've left on Kim Kim and I wanted to thank you for the time you've spent doing such a detailed and commented review. This is very helpful for us and I'll share it with all our suppliers involved on your trip (hotels, drivers, guides...). That definitely helps us to maintain and control the quality of our services. I'm truly happy that you've had a great family experience on such a long and immersive adventure.
Have a nice day !
Joel

Great experience
Thailand | Apr 12 - Apr 20, 2023

Milan
Milan Š.
Czechia | Reviewed on May 01, 2023
Trip was aligned mutually based on our needs and finally perfectly organized by kimkim guys. All went 100% correct as per our agreement, the service was excellent. Our local specialist was always stand by in case we needed any clarification or help. It was our 2nd trip with kimkim and we had a great experience again. We could focus on our holiday activities, instead of logistics (where, when, how). We don't like to stay at one place only, we prefer to explore the country where we are going... Read more

Trip was aligned mutually based on our needs and finally perfectly organized by kimkim guys. All went 100% correct as per our agreement, the service was excellent. Our local specialist was always stand by in case we needed any clarification or help. It was our 2nd trip with kimkim and we had a great experience again. We could focus on our holiday activities, instead of logistics (where, when, how). We don't like to stay at one place only, we prefer to explore the country where we are going to, therefore logistics is quite important and kimkim is providing excellent service in this area.
We definitely recommend kimkim to the others and we will use it in the future again.

Hotel Reviews
Phi Phi Natural Resort
Krabi

Great experience in less busy area of the island.

Authenticity & Character
Location
It is located at the northernmost part of the island, not overcrowded by tourists, which we liked a lot. Directly located at the beach. We could watch the sunrise directly from our room and also sunset when walking 10-15 minutes over a small hill.
Staff
Very helpful, whenever we asked for anything.
Cleanliness & Comfort
Galleria 12 Bangkok Hotel by Compass Hospitality
Bangkok

Good hotel with everything you need. We haven't spend too much time inside. Beds were very comfortable and huge :-) .

Authenticity & Character
Location
The street is very small and narrow, on the other side there is not noise there. Also Skytrain and shops are 5-10 min walk from there, which is very convenient.
Staff
Cleanliness & Comfort
Our Jungle House
Khao Sok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Great experience. Our guide was very actionable and she was explaining everything all the way. Thanks Kanya for great evening.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Full day trip to Cheow Lan lake joining tour
Full day trip to Cheow Lan lake joining tour
Khao Sok

Very relaxing day - the lake is awesome, water is clean and warm. We had enough time for swimming and kayaking, food for lunch was delicious. Hiking to cave and through forest was quite an easy one, we were expecting much more difficult hike. It's easy for kids as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Khao Sok night safari (Our Jungle Resort)
Khao Sok night safari (Our Jungle Resort)
Khao Sok

We were a bit disappointed with night safari. First of all we wouldn't call it safari, however we might be spoiled by real safari in Africa. We would rather call it easy walk through night forest on wide pathways, but a bit overcrowded with lot of other people group, which were unable to keep quiet. Therefore also the number of spotted animals was quite limited (besides insect and some snakes). We were lucky to spot few sleeping monkeys.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on May 02, 2023

Dear Milan,
Many thanks for your valuable feedback on your experience, from which we could learn a lot to bring the better services for our future travelers. Regarding the night safari in Khao Sok, yes I have to admit that most animal experiences in Thailand could not be compared to the amazing safari in Africa. However, I noted about the crowd and will carefully consider this in the future.

I look forward to assist you with your next plan to Asia soon. Feel free to reach out to us anytime :)

Warmest regards,
EV Team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.