Kimkim Trip Reviews

This hotel was so lovely and perfectly located along the river. They had a bottle of Prosecco and fruit for us waiting in the room as a congratulations and that was so lovely to start our trip in Florence. The breakfast was delicious and staff was very helpful. The hotel provided umbrellas for guests and honestly the location couldn't be beat. It was so close to everything and had a beautiful view from our room.

The hotel is located right across from the US embassy and very nearby one of the large parks. The rooms itself was nothing too special and it was fine for us to just rest and be out exploring the rest of the day. The beds were a little more firm than I am used to, so it was not very comfortable for me. It was about a 20-minute walk to most attractions.

Using Kimkim to plan my honeymoon was so easy and definitely worth it! I recommend to anyone planning a big trip, especially in a foreign country to use this service! It can be really stressful to look up reviews of places, compare pricing, and then need help with the language after booking. Fabio and Deborah were fantastic to work with. Fabio created the itinerary and helped adjust it after some feedback. Deborah was a great contact before the trip. To start my trip, my husband and I experienced a delay in our flight and ended up arriving very late at night. Our Italian concierge, Roberta, was phenomenal. We communicated through Whatsapp and she reassured me that we would be taken care of once we arrived and not to worry about any delays in our flights. She also helped us get recommendations and reservations for a Christmas Day lunch which was very helpful. It was also really nice to have private transfers when we moved from city to city and to and from the airport. The train station in Milan would have been a little difficult to navigate on our own. I thought our itinerary was a great mix of small private tours and days where we were free to explore on our own. In Milan, we did a tour of Duomo as well as La Scala theater. Our guide, Barbara, was wonderful and very knowledgeable. We enjoyed this on our first day as we got our bearings in the city and were able to walk around a bit and explore the Christmas markets nearby. We also did a cooking class that was awesome. Our cooking teacher, Debora was very friendly and made it seem so easy to cook up some delicious pasta and tiramisu. In Florence, we did a wine and olive oil tasting tour in Tuscany and a walking tour of the city that included museum tickets to see Michalangelo's David sculpture. We enjoyed all aspects of these itineraries in Florence. In Rome, we did a tour of the Coleseum, Palestine Hill, the Roman Forum, and a separate tour of Vatican city and the Sistine Chapel. These were really crowded, so I was glad to have tickets and not worry about entrance into these tourist destinations. Additionally in Rome, we did an Aperitivo tour/food tour which was delicious and had us returning to a few favorite spots while we were still in town. Valeria, our food tour guide, was great company and we really enjoyed eating our way through Rome.

While it was really cool to see Vatican City and the Sistine Chapel, it was overwhelmingly crowded. I felt we didn't have the full freedom to walk around and view things on our own until after the guided tour was over, in which case you had to go back around and start at the beginning. The art was beautiful though and it was nice learning about the history.

We got lucky and were able to hear an orchestra practice at La Scala theater which was special. I also enjoyed hearing about the history of the city and exploring the Duomo with our tour guide. She was very knowledgeable and friendly.

I enjoyed learning about the Jewish "ghetto" and how it's been preserved in Rome, as well as trying the different kinds of Italian foods. Even though I was full at the end, I wish there was one more stop for pizza or pasta. Unfortunately one of the places the guide was going to take us to was closed.

It was well located and a lot of fun!

Great dinner!

Our guide, Regi, was very friendly, knowledgeable, and made it an amazing visit!

This was a great show and an excellent dinner

Photos don't do this place justice, honestly! The rooms are spacious and comfortable, with lovely balconies equipped with hammocks. Run by a mother/daughter dream team, we felt so welcomed and comfortable every night we stayed!

Incredible location and very helpful staff.

We were nervous in the morning that the overcast and misty weather would keep us from seeing the caldera, but it was actually a blessing in disguise to keep us covered and cool from the sun on the first half of the trip. By the time we were out and back from Chico, we had a wonderfully clear view and made it home without too much sunburn. Easy hike, but long with the amount of stopping and sight seeing along the way.

Our guide, Astrid, was incredible. So knowledgeable and insightful--she made all the difference to our experience of what was already fantastic sight seeing.

Best snorkeling of the trip in my opinion. Wide, open cove with very clear waters that don't get too sandy or crowded. You're able to see a lot of sea life without too much hard work or feeling rushed by the group.

I would have liked a bit more time here, but our guide, Astrid, was extremely knowledgeable and it was so great to see the babies.

A full day on the boat! A fairly large group, but accommodations were adequate (and lunch was so good!) and we got a bit of everything--light hiking on North Seymour with plenty of wildlife sightings, snorkeling in clear coastal waters, and beach time to relax and swim.

Great guide who shared photos and videos after (love that!), but really a crowded location that made it hard to see all of the wildlife. Felt a little rushed. Everyone in the group seemed to have very different levels of swim skill, so it was really hard to stay focused on a given area for sea life spotting.

Beautiful views from the room. Very nice hotel.

Horrible hotel- not clean. Not in good section of town. Breakfast was good.

Wonderful hotel- clean and very nice staff.

Very rude staff. Mattresses in the rooms were very poor.

Amazing views and experience.

Guide was very nice, but she got lost more than once and took us for 45 minutes in the wrong direction around a poor area of town.

Great tour- nice staff.

One of our favorite activities. Guide did not speak much English but we were able to understand enough.

Nice tour and beautiful hike.

Amazing experience. The guide did not explain a lot. The driver seemed to know more about the area than the guide but he did not translate what the driver was saying.

This guide was GREAT! He spoke wonderful English and took time to explain things.

Kids loved seeing the penguins. Seas were too rough to go see the sea lions.

The guide did not speak good English and we did not understand anything she really said. Would recommend a different guide. The ride was pretty and we were able to see a mountain lion.

This tour was very organized despite being very large. On the itinerary it said small group. It included a nice large lunch. The lamb lunch was delicious!

These guides were great! Spoke wonderful English. There were 3 guides so the group could get broken into smaller groups based on speed.

Thoughtful, funky decor, great food and excellent hospitality.

Excellent restaurant. Rooms functional, but not much more. Staff less friendly / hospitable than elsewhere.

Tour guide, Soleil, was informative and charming. Lava tunnel was impressive. A unique experience.

Fascinating experience.

This tour was a negligent disaster from start to finish. A 3 hour tour that consumed 9+ hours. The van was not properly equipped to handle the snow on the way to the cave. Consequently we got stuck and were pulled out dozens of times. It took over 6 hours to get to the ice cave after the sun had already gone down. During that time the driver provided no updates and refused to turn around even after being asked to do so when it had become apparent that we were well beyond the time allotted for the tour. At the ice cave we were not provided with either the helmets or head lamps other groups were using. As a result, we fumbled around in the dark. And the only provisions were one snack size bag of peanuts and a snack size bag of raisins that were shared by 13 people. We were towed out the entire way to the road, otherwise it would have taken us the same amount of time to get out of there.

This is a VERY nice, borderline luxurious hotel. Fantastic breakfast with a million choices that lasts till noon. Great rooms, great stuff.

A nice hotel in the center of Puebla. Clean rooms, helpful staff. The breakfast options are limited. They charged me 25 pesos to add a slice of tomato and a couple of mushrooms to my omelet in the morning (I am serious).

The location is great, right in the center. The staff is very nice. The rooms are clean. It is probably the most authentic of all the hotels I visited. But it's in the old building, so the bathrooms are old. My biggest issue was the shower. You know how you turn on the water and then wait till it heats? Well, there was no way to wait OUTSIDE. You have to be in the shower to turn on the water. And it's cold for a while, plus adjusting the temperature and figuring out takes time. I kept squeezing against the wall, but still got a bit of a cold shower.

That place was almost too high-end for my tastes. I did not really need it. This is not the hotel's fault of course - I highly recommend it to those who like top-notch hotels and are willing to pay for it. If you need to just stay overnight, you can go with a cheaper and simpler option. This is a fancy-shmancy option.

We got upgraded to this hotel with the views of Mount Arenal. Room was very convenient with Jacuzzi and perfect view of Arenal volcano. Staff were very courteous and helpful. Food was decent and vegetarian options were there. There is a gift shop and was quite helpful. Only issue was distance from the town. We got to use the Titoku springs for free and there was shuttle to take us and bring back. Over all a great place.

More like 3.5 stars. Hotel is set right by the beach and very convenient to hang out. Staff was very friendly. Food was average. They did try to accommodate vegetarian food for Christmas dinner. We had ocean suite but jacuzzi didn’t really work well but since was close to beach we didn’t bother complaining. Pool was average. Loved the sounds of ocean, birds, monkeys

Very nice property right next to the Aguti reserve. We could see lot of birds and Animals in the property. Food was fantastic and very accommodating to kids and vegetarians. There were daily activities for family. Our suite was far away from lobby which was little painful. Housekeeping was excellent and they even did laundry.

Guide was very knowledgeable and friendly. He took us around a private farm and we got to see two toed sloths, toads, bull frogs, red eye tree frog, sleeping toucans and more. He took great pictures and shared with us.

It was a small group hike. Guide was friendly and knowledgeable. Hiking was not very hard except for few areas. La Fortuna falls was 500 steps down and little challenging on the way back. Lunch afterwards was fantastic at the farm.

Felt like a small reserve compared to sky. We didn’t really see much more wildlife. It was raining quite a bit so that didn’t help. We saw a male quetzal, humming birds, few other birds.

Wonderful experience doing slow raft on the penas blancas river. We could see monkeys, toucans and few other birds. Carlos, our guide was fun and knowledgeable.

It was our first time zip lining and with a kid. Crew was very supportive and gave all safety instructions. They repeated every time and encouraged us. Views were amazing and needed for true cloud forest view. Main lobby staff was little rude and not accommodating. Our zip lining ended late and so we were late for hanging bridges guided tour but they had us wait an hour.

We really wanted to do this adventure and we’re lucky to see a few turtles coming offshore. Couple didn’t nest but one did and we saw it digging in sand and laying eggs. It was surreal experience. You’re involved a car drive to a place and then a van drive with a group to a beach. Guide at the beach was knowledgeable but little rude. He was watching out for wild life which is very admirable but would have helped to know some of the rules/things before hand.

Catamaran sailing adventure was good. Boat was clean and crew was quite friendly. Bar served drinks all the time. We got to see couple whales and sting ray but not much other wild life. It was more of party boat with music and alcohol. Would not recommend highly for kids. Snorkeling was ok. Was hoping to get some help from crew but there were lot of people on the boat so guess not possible. Food was basic but tasty. Sunset was very beautiful. It’s worth for a relaxed sailing and drinks and views.

The hotel was good, the staff were all super helpful, friendly and nice and the area is conveniently located near the town center of La Fortuna with easy access to restaurants and grocery stores. Only thing would be the door is super hard to figure out especially since you can potentially be locked in the room if the key leaves the room with someone. There aren't door handles on the inside, it was a scrolling mechanism that was difficult to figure out. I think a demonstration from staff at check in could be helpful.

The zip-lining tour was great. It was a lot of fun and the guides were knowledgeable, skillful and helpful. Picture service was also included at an additional fee. The only complaint would be it did feel a little too rush but was still a great time.

Great experience overall. The hike was not strenuous. It was easy and relaxing. The walk down to the waterfall was very enjoyable. Guide was knowledgeable. Food at the restaurant however had chicken that was undercooked and still pink.

The experience was great overall however our guide flipped the schedule around where we did the Volcano hike early in the morning, waterfall during mid day and Mistico hanging bridges in the afternoon so we were thrown off a little bit but overall both experiences were a lot of fun. The waterfall was a great view and fun place to hang out. The hanging bridges was great too, there were not a lot of people since we went much later in the day but wildlife spotting was more difficult.

This was great and probably one of my favorite activity most of all. The Arenal Volcano Hike was not strenuous and you get to see a great view of the volcano, take pictures and walk through hardened lava. The Baldi Hot Springs was also super enjoyable and very unique. The facility was relaxing and enjoyable. Wish we could stay longer.

All of guides during this safari tour of the Penas Blancas River were all super helpful and experienced. It was a little difficult trying to coordinate so many people on kayaks however and can get a little stressful since some people would miss some of the wildlife we were seeing and others will others depending on who is close. Because the group was so large, whenever we stopped to look at something, it was really difficult coordinating the stops. I think having a smaller group would be much more manageable as it was very hard for our 2 guide (1 in front and back) to manage around 16 kayakers.

Only drawback at this hotel was there were no elevators - we had to drag our bags 4 stories up.

The water was very cold even with wet suits.

Guide was excellent. Research center was worth the visit.

Wonderful staff and great amenities. Breakfast buffet is just ok but lunch/dinner food is fantastic. And what a view! Some hot springs pools and swim-up bar pool could be warmer and the bathroom in the rooms could be updated but overall, it was an incredible stay.

Staff, food, location, and amenities were all wonderful. Lots of places to dine within walking distance. There was no A/C in our bedroom but luckily we did not need it as it was very cool at night.

Clearly, a new hotel as everything was modern, clean, and new. Such a nice staff and within walking distance to many places to go out at night. Only a $10 cab to the beach.

Our tour guide was sensational and so knowledgeable. A must do to get great views of the volcano.

Great location in the city. Courteous staff and friendly. Room seemed a bit crammed.

Great location; near the Petra visitor center. Staff not so friendly.

Excellent location and friendly staff. Great experience in the desert environment.

Fun place to stay. Liked the restaurants and the fact that it had private access to Dead Sea made the place even better to stay.

Very smooth process

Loved the place and overall experience here.

Loved the place and overall experience here.

Loved the place and overall experience here.

Did not use the day here

Loved the place and overall experience here.

I booked a teepee, and as nice and cleaned it was, it was also not sound proof at all, which was really the only bad thing. The location and staff was great :D

Nice little hotel, clean and 5min away from the main area of Monteverde. I know the view is advertised in the description, I wasn't mind blown, but the hotel is worth its value for the cost. Would stay again Note: I had a bit of an issue checking out early, I had to wait until 7 for somebody to open the reception. If you need to check out early, make sure you arrange it prior to the day

I was upgraded last minute, and it was the best way to finish the trip

OK.. this was honestly beyond my expectation. I was picked up at my hotel by the coffee farmer, his wife and his daughter. This experience felt super authentic ( I think most other coffee tours and night walks in Monteverde are more touristy). We saw a tarantula, a toucan sleeping and got a full intro to how coffee is made and how it is supposed to be consumed

This was fun and it felt very safe. Lots of zip lines and high sensations. Downsize: the shuttle was late to pick me up, and once down with the activity I had to wait 45 min at the zip line office to get a ride back (they only have shuttles every hour, so if you miss one, you have to wait for 1h)

I cannot stress enough how amazing this was. I almost cancelled this activity because it was a 5 am pickup, but I am so glad I didn't. This day was the highlight of my journey in Costa Rica. Beyond the adrenaline of rafting through the rapids, the scenery of the river Pacuare is fantastic. You feel like you are in a movie. Plus breakfast and Lunch were included

Very clean, friendly service. Breakfast was provided.

Great location, clean, very helpful staff. Breakfast is provided

Very nice clean place

This was one of our favorite experiences. We dressed up into authentic kimonos with the assistance of very nice staff who helped us expertly and expeditiously to look amazing. Then we walked through Kyoto’s cozy winding streets for a bit taking pictures. Then we experienced a very informative and fun tea ceremony with a lovely instructor. She was very friendly and explained all the details of what was involved in the making of a perfect cup of Matcha tea. We would love to bring our sons here next time.

We spent about half day at Arashiyama - walking through the bamboo forest and the adjacent park and shopping area. Very pretty, although I am certain it would be even more beautiful in other seasons (we were there at the end of December).

The highlight of our trip!!! It was so cool being underground and swimming! The caves were absolutely beautiful and I felt completely safe the entire time.

Stunning view, spacious accommodation, but a little far from town.

Great location, very clean, but has a very specific boutique hotel vibe that was more geared towards adults than families.

One of the best accommodations during our entire trip to Morocco! Highly recommend.

Extremely scenic and we can't recommend enough. Sunset over the desert on Christmas eve via the camels was just surreal.

The hotel lounge was nice but the rooms were very dated and not super cozie (felt more akin to a hostel). They also requested we leave our key at the front desk whenever we left, which we weren't super comfortable with. Staff were all very friendly though.

The setting is beautiful! There was a good breakfast spread as well. Rooms were definitely starting to show age, but they were nice otherwise. The staff was very friendly and even helped arrange a taxi just for an item we left in the room after we had already been taken to the airport.

Our guide was great and kept the group at a comfort but necessary pace. The tour took a bit longer than anticipated, but would have been sooo much longer of we didn't have Lucas to keep us on schedule!

The falls are beautiful and impressive, but the crowds and our guide really detracted from sights for us. It was hard to get a scale of the falls since you are so close to them and don't see the whole expanse until the end. Our guide really rushed us through the park and didn't allow much time for pictures or watching the wildlife. He also took a literal roll-call every 30 minutes or so, so the whole tour felt very micro-managed. By far the best part of the day was the boat ride. Without the boat experience we would have been very disappointed.

This was by far the best part of visiting the falls! The tour was a little intense as they drive literally into the waterfall, but it was definitely exhilarating! You will be soaked, but dry off quickly in the heat.

The show was nice and the food was pretty good. However, there wasn't much excitement or chemistry between the dancers. You could tell it was just another day on the job for them. The highlight was a section in the middle of the show were they show other, more traditional types of dances. The venue is beautiful.

The bike tour was a great way to tour Buenos Aires...which is massive! We only saw a small portion of the City but were able to get a better sense of the areas. The guide was excellent with hand signals, and the pace and difficult level was perfect.

This was a wonderful, multi-part experience. We loved all aspects: the cocktail making, the empanada tutorial, and all the food. The staff were all wonderful and friendly.