Kimkim Trip Reviews

4.8
Based on 15,822 ratings
Read 15,822 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Ummm…Kimkim was awesome. And I’ve already rec...
Costa Rica | Apr 15 - Apr 22, 2023

Bill
Bill A.
Weymouth, MA | Reviewed on Apr 29, 2023
Ummm…Kimkim was awesome. And I’ve already recommended them to my closest friends….people I’m very considerate of who I recommend. Easily THE best planning service we’ve used. And such great local market intel that made our trip. Every recommendation was spot on…and we took them all to make the trip of a lifetime. We will definitely use kimkim again!!! Read more

Ummm…Kimkim was awesome. And I’ve already recommended them to my closest friends….people I’m very considerate of who I recommend. Easily THE best planning service we’ve used. And such great local market intel that made our trip. Every recommendation was spot on…and we took them all to make the trip of a lifetime. We will definitely use kimkim again!!!

Activity Review
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Our guide Linda was AWESOME
Ecuador | Mar 23 - Mar 30, 2023

Drew
Drew G.
San Francisco, CA | Reviewed on Apr 28, 2023
Our guide Linda was AWESOME and so easy to work with. We threw a lot at her -- lot of requests and preferences -- but she did a great job creating a great itinerary for us. And if we had any feedback or wanted to make any changes, she was so easy to work. We got to do everything on our travel wish list and would absolutely work with Linda again on our next Ecuador trip. Read more

Our guide Linda was AWESOME and so easy to work with. We threw a lot at her -- lot of requests and preferences -- but she did a great job creating a great itinerary for us. And if we had any feedback or wanted to make any changes, she was so easy to work. We got to do everything on our travel wish list and would absolutely work with Linda again on our next Ecuador trip.

Activity Review
Visit Quilotoa Crater Lake, Transfer to Baños
Visit Quilotoa Crater Lake, Transfer to Baños
Ecuador

This was one of the highlights of our entire trip! Such a stunning location (and a good hike/workout!)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Replied on May 01, 2023

Hi Drew,
thank you so much for your kind feedback! It's great to hear you have enjoyed your trip to mainland Ecuador (despite the road conditions in the southern part of the country). For me, it was a pleasure to assist you in the planning process!
It would be an honor to help you plan another trip to Ecuador for you and Kyle one day!
All the best & safe travels,
Linda

A fabulous, flawless, exciting trip
Cambodia | Jan 19 - Jan 28, 2023

Julie
Julie S.
Bradenton, FL | Reviewed on Apr 28, 2023
We enjoyed a most fabulous 10-day trip in Cambodia! The local expert Steve planned a wonderful multi-city stay that included famous sites and even a circus and all transfers were flawless. The hotels and resorts were 5-star, beautiful and clean with exceptional service. Most importantly, our guides were top notch! They were knowledgeable about the sites, flexible with requested changes and took us off the beaten path when we showed interest in something not on the itinerary. Many thanks... Read more

We enjoyed a most fabulous 10-day trip in Cambodia! The local expert Steve planned a wonderful multi-city stay that included famous sites and even a circus and all transfers were flawless. The hotels and resorts were 5-star, beautiful and clean with exceptional service. Most importantly, our guides were top notch! They were knowledgeable about the sites, flexible with requested changes and took us off the beaten path when we showed interest in something not on the itinerary. Many thanks to all and we will definitely book with KimKim.com again.

Activity Reviews
Angkor Thom (morning)
Angkor Thom (morning)
Siem Reap

Loved every minute of this place and wish we had more time, but we had to depart for lunch.

Apopo Landmine detecting rats (private tour)
Apopo Landmine detecting rats (private tour)
Siem Reap

This facility and the rats are wonderful! The experience was eye-opening and holding the trained rat was incredible.

Phare, the Cambodian Circus (Seat A , reserved seating)
Phare, the Cambodian Circus (Seat A , reserved seating)
Siem Reap

The acrobats and performers showed their skills in a cute, engaging storyline. Really enjoyed this evening!

Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Apr 29, 2023
Dear Julie,
Thank you for your kind words and to yourself, and Patrick, for travelling with us in Cambodia.
You are entirely correct that the most important aspect is the tour guides. However, good the planning, if the guides do not follow then the experience is lessened. However, we have a great pool of regular guides and try our best to match them with our guests interests. Hence, it's always pleasing to read nice comments. I will thank them the next time they visit our office(s).
Great to...
Read more

Dear Julie,
Thank you for your kind words and to yourself, and Patrick, for travelling with us in Cambodia.
You are entirely correct that the most important aspect is the tour guides. However, good the planning, if the guides do not follow then the experience is lessened. However, we have a great pool of regular guides and try our best to match them with our guests interests. Hence, it's always pleasing to read nice comments. I will thank them the next time they visit our office(s).
Great to hear you plan to travel again with Kimkim. I'm sure they will have a talented expert in your next destination to create another wonderful tour. And please tell your friends and family about the wonders of Cambodia too!
Best regards from Siem Reap,
Steve.

Best trip to Italy! Can't wait to go back!
Italy | Apr 15 - Apr 23, 2023

Melissa
Melissa D.
North Andover, MA | Reviewed on Apr 28, 2023
Just returned from our first trip to Italy and we couldn't have done it without the help of Alessandro. This was by far the best trip we have ever been on and are already planning when we are going back! Alessandro listened to exactly what our needs were with 2 teenagers and customized an amazing itinerary. From hotels, private drivers, trains, tours- Alessandro did it all for us! He was always available to answer questions and checked in daily during our trip. I am so happy I found... Read more

Just returned from our first trip to Italy and we couldn't have done it without the help of Alessandro. This was by far the best trip we have ever been on and are already planning when we are going back! Alessandro listened to exactly what our needs were with 2 teenagers and customized an amazing itinerary. From hotels, private drivers, trains, tours- Alessandro did it all for us! He was always available to answer questions and checked in daily during our trip. I am so happy I found KimKim and can't recommend them enough. The best 50th birthday gift for my husband and memories to last a lifetime!

Local specialist: Alessandro Bellaguardia
Alessandro
Alessandro Bellaguardia
Local specialist in Italy | Replied on Apr 29, 2023

Ciao Melissa,
it was a great pleasure to work on the organization of your Italy trip!
Thanks for choosing our country!

A big hug from Italy!

Alessandro

Bhutan walking break
Bhutan | Apr 12 - Apr 25, 2023

P
patrick f.
United Kingdom | Reviewed on Apr 28, 2023
Vishal impressed me from the moment I started our work together planning our Itinerary; helped by his excellent English.
He quickly had a good understanding of what we wanted to do and see in Bhutan and planned a really good varied trip given it was a our first visit to the Kingdom.
We had the most brilliant trip and everything worked so well; undoubtedly due to a lot of hard work behind the scenes by Vishal.
He was incredibly flexible and made last minute changes to our itinerary as...
Read more

Vishal impressed me from the moment I started our work together planning our Itinerary; helped by his excellent English.
He quickly had a good understanding of what we wanted to do and see in Bhutan and planned a really good varied trip given it was a our first visit to the Kingdom.
We had the most brilliant trip and everything worked so well; undoubtedly due to a lot of hard work behind the scenes by Vishal.
He was incredibly flexible and made last minute changes to our itinerary as needed/requested.
I was particularly taken by the care he took to ensure we acclimatised properly for the altitude we would experience on the Dagala trek which we chose because we wanted a real wilderness mountain experience with exceptional views where we would be unlikely to meet other tourists.
Vishal put together an excellent team to look after us. They provided a great service in really very challenging conditions on the trek given we had very cold unseasonal weather coupled with very strong winds/rain at nights and even woke to good snow cover one morning. Chelap , the cook, along with Daza and Doji his assistants produced excellent food every day including hot lunches on the trail. I was amazed at how versatile they were and managed to produce a roast chicken one evening! The horsemen Thinley and Sangay did a great job keeping their 10 ponies to task. Tashi , the guide, and driver Sonam were also great hosts and we really appreciated their company throughout our 2 weeks in the Kingdom.
We cannot thank Vishal and his team enough for all their hard work in making our trip so special. I can highly recommend him if you are thinking of a trip to Bhutan.

Hotel Review
Dhensa Boutique Resort
Punakha

An excellent choice of Hotel. Great views and very comfortable rooms with extremely friendly staff. The food was also very good.

Authenticity & Character
Location
views coupled with peace and quiet.
Staff
Cleanliness & Comfort
Activity Review
Paro - Transfer to Punakha
Paro - Transfer to Punakha
Bhutan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vishal Pradhan
Vishal
Vishal Pradhan
Local specialist in Paro, Bhutan | Replied on Apr 29, 2023

Dear Paddy

Truly appreciate all the kind words. Thank you for your patience with us and especially during the rough weather conditions. I shall be certain to share your kind words with the team, who, i am sure would be very excited to hear of this. I look forward to hearing from you soon on another exciting adventure and till then take care.

With best regards, Team Himalayan Kingdom Expeditions

Great holiday!
Indonesia | Apr 12 - Apr 27, 2023

N
Neville B.
United Kingdom | Reviewed on Apr 28, 2023

Our driver Komang was always very helpful and professional

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on May 01, 2023

Hi Neville and Sue,

Thank you for your feedback; we hope to see you again in Indonesia.

Best wishes,
Marc

Highly recommend!!!
Costa Rica | Apr 13 - Apr 21, 2023

Cynthia
Cynthia D.
Newburyport, MA | Reviewed on Apr 28, 2023
We had an amazing time in Costa Rica and greatly appreciated the work Bryan did to plan and coordinate all of the incredible experiences. While we are traveling, any time we had a question, issue or needed to make a change, the Kim Kim team was responsive and helpful- which made us feel like we had a friend in Costa Rica to ensure we had a great time. Overall- truly amazing experience and once in a lifetime adventure for our family! Read more

We had an amazing time in Costa Rica and greatly appreciated the work Bryan did to plan and coordinate all of the incredible experiences. While we are traveling, any time we had a question, issue or needed to make a change, the Kim Kim team was responsive and helpful- which made us feel like we had a friend in Costa Rica to ensure we had a great time. Overall- truly amazing experience and once in a lifetime adventure for our family!

Hotel Review
Nayara Tented Camp
Fortuna

What a dream…I cannot recommend of express more how incredible this hotel and their staff is, every aspect of the stay was well thought out, and executed. From the facilities to the food to the little things (like providing free laundry service and frog exploration tours at night with their amazing driver) this place sets the bar for excellence.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Surf Lesson in Manuel Antonio
Surf Lesson in Manuel Antonio
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Canopy Zip Line Tour and Fauna Exihibitions at Selvatura
Canopy Zip Line Tour and Fauna Exihibitions at Selvatura
Monteverde

The absolute best experience- we LOVED it!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Sep 11, 2023
Hola Cynthia, Thank you for taking the time to leave such a positive review of your recent trip to Costa Rica! We are thrilled to hear that you had an amazing time. It is our goal to provide our clients with a stress-free and enjoyable vacation, and we are glad to hear that the Serendipity team was responsive and helpful throughout your journey. We appreciate your kind words and are honored to have played a role in creating a once-in-a-lifetime adventure for your family. Thank you for... Read more

Hola Cynthia,

Thank you for taking the time to leave such a positive review of your recent trip to Costa Rica!

We are thrilled to hear that you had an amazing time. It is our goal to provide our clients with a stress-free and enjoyable vacation, and we are glad to hear that the Serendipity team was responsive and helpful throughout your journey.

We appreciate your kind words and are honored to have played a role in creating a once-in-a-lifetime adventure for your family. Thank you for choosing us as your travel partner, and we hope to have the opportunity to work with you again in the future.

Pura Vida!
Bryan

Amazing experience, but stay alert!
Egypt | Sep 24 - Oct 1, 2022

Gerald
Gerald B.
North Las Vegas, NV | Reviewed on Apr 27, 2023
Going through kimkim made planning the trip so much simpler. I told them what we wanted and they made the necessary arrangements. It was nice not having to research hotels, activities, or transportation. It took a few days, even a week at times to get a response through the website regarding our trip, but they were able to provide satisfactory answers to my questions before we began our trip. It was my first time traveling to Egypt, so I was unaware of the checkpoints and permits required... Read more

Going through kimkim made planning the trip so much simpler. I told them what we wanted and they made the necessary arrangements. It was nice not having to research hotels, activities, or transportation. It took a few days, even a week at times to get a response through the website regarding our trip, but they were able to provide satisfactory answers to my questions before we began our trip. It was my first time traveling to Egypt, so I was unaware of the checkpoints and permits required when leaving the cities to places like the Giza Plateau or the Sphynx. The specialists and guides ensured that all the required permits and information were already provided, so that when we were stopped it was just a minor delay (we didn't have to anything, the driver and our guide handled all the interactions). For all of our excursions we were met in the lobby of our hotel by our specialist. This is very important, because I made the mistake of thinking the taxi outside the hotel was our transfer to the airport. It was not! So I ended up paying almost $50USD for something that was already arranged. Our specialist contacted me after we left, alerting me that they were in the lobby waiting for us. I explained that it was my error and not theirs. They remined me that a representative would always meet us in person in the hotel lobby each time. About halfway through our trip we decided to change some of the experiences we originally paid for. After some communication the kimkim team was able to accommodate our requests and change our itinerary.

Overall Egypt was an incredible place to visit. The history is legendary and to see first-hand the Sphynx, Giza Plateau, Valley of the Kings, and the thousands of artifacts in the museums was incredible! The only note of caution I have is that when you travel to these places, there will be lots of people wanting to help you (maybe to get a better view or a better picture, or to offer to take a picture for you). They are generally polite, but very pushy. If you allow them to assist you in any way they will ask for compensation. If they assist you and you refuse I've had them follow me through the area (we were in the tombs at the Valley of the Kings) or bring out their "boss" who simply wants me to take care of their "employees" (this was at the Giza Plateau). Sometimes they will hand you trinkets for "free" but then pester you for a donation. We refused them and the person literally placed them in our hands and then asked for money. Even in some gift shops someone will offer to help you and in return they'll ask for a commission after paying for the merchandise. We're fairly polite so we were taken advantage of. To avoid this, simply don't allow them to assist you at all (don't let them touch anything of yours), and don't engage in any conversation with them.

Local specialist: Ibrahim Elaref

Beatriz was awesome to work with and made our...
Spain | Apr 14 - Apr 22, 2023

Charles
Charles B.
Lafayette, LA | Reviewed on Apr 27, 2023
Beatriz was awesome to work with and made our trip smooth sailing. Teresa in Sevilla was very congenial and informative. we enjoyed her company and insights on our tour . unfortunately i have lost the name of the lady who took us to the flamenco show but she was delighful and showed great enthusiasm for the dance and explained some of the intricacies of the dance. Our tour of Cadiz was also exemplary and Adriana did a great and energetic presentation of the sights. i would say, in... Read more

Beatriz was awesome to work with and made our trip smooth sailing. Teresa in Sevilla was very congenial and informative. we enjoyed her company and insights on our tour . unfortunately i have lost the name of the lady who took us to the flamenco show but she was delighful and showed great enthusiasm for the dance and explained some of the intricacies of the dance. Our tour of Cadiz was also exemplary and Adriana did a great and energetic presentation of the sights. i would say, in retropect, that i would have taken only one day in Cadiz and added it to either Sevilla, Ronda or Malaga. These three cities were the best.

Hotel Review
Gran Hotel Miramar
Málaga

Beautiful; the staff was amazing . the food was great. The room was awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas & Flamenco Experience
Tapas & Flamenco Experience
Seville
Quality of Experience
Guides, Drivers and Staff
Spanish Guitar Experience
Spanish Guitar Experience
Ronda
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 04, 2023

Hi Charles! Thank you so much for your kind words! I'm so happy to know that you enjoyed your time with your guides discovering the south of Spain :) It's been a pleasure helping you along the way! Best regards, Bea

Fantastic trip through Spain!
Spain | Apr 15 - Apr 26, 2023

Bronwyn
Bronwyn W.
New Zealand | Reviewed on Apr 27, 2023
Amazing trip! Guides that deserve special mention were Teresa, our bike tour guide in Seville and Vincente our guide at the Alhambra. Read more

Amazing trip! Guides that deserve special mention were Teresa, our bike tour guide in Seville and Vincente our guide at the Alhambra.

Hotel Reviews
Only You Hotel Atocha
Madrid

Great location opposite train station.

Authenticity & Character
Location
Opposite train station
Staff
Cleanliness & Comfort
Smart Suites Albaicin Apartments
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private City Bike Tour
Private City Bike Tour
Seville

Very good tour with Teresa. Great having a local showing us around. Highly recommend.

Quality of Experience
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Needed more information about where to meet our guide. We didn't have a voucher and were told where the meeting place was. There were so many guides and it was confusing trying to find which group we were with.

Valencia Urban Wine and Tapas Tour
Valencia Urban Wine and Tapas Tour
Valencia

Guide Maria was lovely but didn't have much information about us or what we were expecting from the tour. From our perspective, we thought we'd be part of a bigger group going to a variety of tapas bars. We enjoyed the tour, due to our lovely guide, but probably needed more information about this tour.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Apr 28, 2023

Hi Bronwyn! Thank you so much for taking the time to write your trip review! I will pass on your kind words to all the team :) Thank you for sharing your comments about the meeting point in Alhambra and the Valencia food tour. We never include a voucher of the Alhambra tickets as your guide has the tickets but we will make sure to be more clear about where to meet. It has been a true pleasure helping your plan your trip to Spain and I hope you come back to discover other cities of Spain! Warmes regards, Marina

Fantastic Trip!
Morocco | Apr 22 - Apr 27, 2023

B
Brad P.
Spain | Reviewed on Apr 27, 2023
Soufiane, our driver and day-to-day guide, had excellent food recommendations, kept us hydrated with fresh water in the car each day, and was a friendly and welcoming. He was flexible with our wants and schedule and tried hard to make our travel as seamless as possible. We would certainly recommend him to others! His company, Original Tours, a local KimKim partner, selected first-rate accommodations. Hanan, our food tour and Marrakesh guide, was outstanding! We especially enjoyed the... Read more

Soufiane, our driver and day-to-day guide, had excellent food recommendations, kept us hydrated with fresh water in the car each day, and was a friendly and welcoming. He was flexible with our wants and schedule and tried hard to make our travel as seamless as possible. We would certainly recommend him to others! His company, Original Tours, a local KimKim partner, selected first-rate accommodations.

Hanan, our food tour and Marrakesh guide, was outstanding! We especially enjoyed the food tour where she found us excellent local spots to sample a wide variety of local dishes. Friendly and informed, a tour with Hanan is a must for visitors to Marrakesh!

Activity Reviews
Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh

One of the top three experiences of our trip! Hanan was an excellent guide. Want to see the real Marrakesh? Do a food tour.

Private Transfer from Merzouga to Aït Benhaddou via Dades Valley
Private Transfer from Merzouga to Aït Benhaddou via Dades Valley
Morocco

Excellent stop! A highlight of our trip worth 2-4 hours depending on your interest in local history. A beautifully preserved location!

Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Hanan did an excellent job contextualizo fue the history and day-to-day life of Marrakesh. Would highly recommend!

Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Excellent! Camel ride was a highlight.

Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco

Soufiane was a great driver for all of our transfers. We always felt comfortable with him at the wheel, even on small mountain roads. On our way to Marrakesh, he shared more about what makes the city special to him, and it was a welcome preview for our time in there. We appreciated his invitation to dinner at his house even though we were unable to go given our schedule.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Apr 28, 2023

Dear Brad,

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Soufiane's recommendations for food and accommodations, as well as his friendly and flexible approach, helped make your travel seamless and enjoyable. It's also great to hear that Hanan's food tour in Marrakesh was outstanding and that she was able to show you excellent local spots to sample a variety of local dishes. We will make sure to pass on your compliments to Soufiane, Hanan, and the entire team. We hope to have the pleasure of welcoming you back soon!

Best regards,
Ali

Excellence
Greece | Apr 8 - Apr 17, 2023

Althea
Althea M.
Leland, NC | Reviewed on Apr 27, 2023
I have absolutely no complaints. Everything was so well planned. The hotels were outstanding. Except the Amalia. It was a bit cramped for 3 people but we managed. My hat off to Christos and all his tour guides and drivers. They were outstanding 👏 👌 Read more

I have absolutely no complaints. Everything was so well planned. The hotels were outstanding. Except the Amalia. It was a bit cramped for 3 people but we managed. My hat off to Christos and all his tour guides and drivers. They were outstanding 👏 👌

Hotel Reviews
Belvedere Hotel Mykonos
Mýkonos City

Breath taking. Fabulous view, room service was excellent 👌

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom
De Sol Hotel & Spa
Thera

Love the view and the breakfast. Outstanding. Room was very comfortable with 3 people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amalia Hotel Athens
Athens

A little cramped for 3 people and the bathtub was a bit high for elderly people. We had to be very cautious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cleanliness of the bathroom. Lots of hair on the floor behind door.
Activity Reviews
Acropolis & Flavors of Athens
Acropolis & Flavors of Athens
Athens
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Catamaran Caldera Cruise
Morning Catamaran Caldera Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Guided Mykonos Island Driving Tour
Private Guided Mykonos Island Driving Tour
Mykonos
Quality of Experience
Guides, Drivers and Staff
Transport
Private Santorini Wine Tour
Private Santorini Wine Tour
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Santorini Driving Panorama
Private Santorini Driving Panorama
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on May 05, 2023

Dear Althea
Thank you very much for your review and your nice pictures.
We will take into considerations all your detailed comments.
Greetings from all the team in Greece!
Christos

Italy 2023
Italy | Apr 11 - Apr 18, 2023

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Robin K.
Chanhassen, MN | Reviewed on Apr 27, 2023
Chiara did a great job understanding what we wanted from the trip and help set it up to match the interests of our party. The guides we had all along the trip were great and very knowledgeable. They were able to gauge the specific interests of our group and play more to them. We didn't have a single bad tour or guide. Really appreciate the small group setting. We had one small issue with flights arriving and she was quickly able to accommodate handling transfer for the group that got... Read more

Chiara did a great job understanding what we wanted from the trip and help set it up to match the interests of our party. The guides we had all along the trip were great and very knowledgeable. They were able to gauge the specific interests of our group and play more to them. We didn't have a single bad tour or guide. Really appreciate the small group setting. We had one small issue with flights arriving and she was quickly able to accommodate handling transfer for the group that got delayed.

Hotel Reviews
Lancaster Hotel
Milan

The location of the hotel was great. It is just a little tired and needs some refreshing.

Authenticity & Character
Location
Easy to walk to many of the historical sights and shopping. Lots of restaurants and cafes nearby.
Staff
Cleanliness & Comfort
The hotel is a bit tired and needs some updating.
Hotel Orto de' Medici
Florence

The hotel is in a great location and the staff were very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dei Mellini
Rome

The location was super and the staff were very helpful.

Authenticity & Character
Location
Easy walking distance to everything you needed - shopping, the Colliseum, Vatican City and restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Rome

The guide we had was very knowledgeable and did a great job of understanding our specific interests and could easily adapt her focus to our interests. Also was very good about giving restaurant suggestions and other must see things in the City.

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscany Vespa Tours
Tuscany Vespa Tours
Florence

We absolutely loved this tour. The company was great and did a great job making sure that everyone was competent in driving. The scenery was amazing and it was a great way to tour the Tuscany area.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Tour & Sistine Chapel
Vatican Tour & Sistine Chapel
Rome

The tour guide was very knowledgeable and again, adapted the tour to our specific interests. Being able to do this first thing in the morning ahead of the crowds is a must.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Como and Bellagio – Full Day Trip from Milan with Cruise
Lake Como and Bellagio – Full Day Trip from Milan with Cruise
Italy

This is a must do tour. Getting a full tour of Lake Como is amazing and a great way is via boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chiara Donati
Chiara
Chiara Donati
Local specialist in Perugia | Replied on Apr 28, 2023

Hi Robin, thank you for leaving such a great review!
It has been a pleasure to help you planning your trip to Italy, and I hope to work again with you in the future if you plan to visit my beautiful country again :)
I wish you and your family all the best!

Kimkim put us in touch with Pedro at Across P...
Portugal | Apr 13 - Apr 26, 2023

H
Harvey W.
Walnut Creek, CA | Reviewed on Apr 27, 2023
Kimkim put us in touch with Pedro at Across Portugal Tours in Lisbon. He is INCREDIBLE. We have never worked with such a responsive, helpful, knowledgeable, and competent travel agent and we have been around the world. The process of developing our tour was collaborative, taking into account our budget and physical needs and our desire to see a lot of Portugal but at a slower pace. The choice of hotels was spot on (Heritage in Lisbon, Portobay Teatro in Porto, and the Miragem in Cascais). He... Read more

Kimkim put us in touch with Pedro at Across Portugal Tours in Lisbon. He is INCREDIBLE. We have never worked with such a responsive, helpful, knowledgeable, and competent travel agent and we have been around the world. The process of developing our tour was collaborative, taking into account our budget and physical needs and our desire to see a lot of Portugal but at a slower pace. The choice of hotels was spot on (Heritage in Lisbon, Portobay Teatro in Porto, and the Miragem in Cascais). He even sent photos of the showers so that concern about stepping in them was directly addressed. When we arrived, there was a care package waiting with port, cookies, and soaps. The drivers were excellent and we had the same driver for most of the trips; the walking tours were truly informative and fun. Everything went very smoothly. Pedro checked in with us daily on WhatsApp to make sure everything was OK and gave us the names and contact info for the drivers. He would offer suggestions for daily activities and for restaurants. There are not enough superlatives to describe the services offered by his agency. Working with Kimkim was also easy, clear, efficient, and responsive. We are so happy that we discovered the Kimkim website and services.

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

Elegant, has a great location in the center of Lisbon, has great breakfasts, and warm and very helpful staff. Beautiful historical room with modern facilities. Highly recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Teatro
Porto

Center of Porto. Modern hotel with lovely rooms and a great restaurant. Breakfasts are very ample and delicious. Helpful and warm staff. Surprised us with a bottle of champagne and a birthday cake for my wife! Highly recommended.

Authenticity & Character
More of a modern-style hotel
Location
Staff
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais

Wow! Stunning hotel facing the ocean. Public rooms are breathtaking with art and sculptures everywhere. The outdoor infinity pool overlooking the sea was stunning. Also, the Water Lounge with a family pool, adult pool, salt water pool, steam room, and sauna. The spa massage was top-notch. This is definitely a five-star experience. The breakfasts were enough to fill you for the day and the staff were exceptionally warm and welcoming. The pool bar and cafe around the school made for a lovely dining experience for breakfast and lunch. Our room was huge, with sea views a dressing area, and a modern bath. As we were leaving at 6:15 AM they woke us with a call at five and then came by at 5:15 to make sure we were up. Also brought us breakfast bags with cappuccino as room service was not as yet open. Highest recommendation!

Authenticity & Character
More of a modern-style hotel
Location
Staff
Cleanliness & Comfort
Activity Reviews
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide, Bernardo, was an archaeologist and provided a wealth of information. The tour was very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit: Sintra
Visit: Sintra
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Our guide was a woman who was incredible, thoughtful, and nice. She modified the tour as necessary to accommodate our walking abilities on the cobblestone streets.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit: Porto
Visit: Porto
Porto

We participated in a port wine tour and an olive oil tour in Porto and even brought home some olive oil. Our exceptional driver ensured that we visited all the lesser-known tourist attractions before departing.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit: Cascais
Visit: Cascais
Portugal

We stayed at a five-star hotel here near the ocean which offered convenient access to the center of town which was great for walking to shops.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on May 10, 2023

Dear Harvey,
Thank you so much for sharing such a positive feedback on your experience in Portugal - it means the world to me.
It really was a pleasure to organise this trip with you and to host you while travelling. I wish you all the best and perhaps we can meet in the future :)
Sincerely,
Your friend in Portugal - Pedro

The guides we had were all excellent and most...
Portugal | Apr 17 - Apr 26, 2023

L
Lee H.
South Burlington, VT | Reviewed on Apr 27, 2023
The guides we had were all excellent and most of all very kind. Marina did a great job for us. The only hotel that we found to be just ok was the Don Carlos. Uber drivers we contacted for a ride to some of our tours did not want to come to our hotel but asked us to come out to a very busy circle. The problem with that was that we had no internet out there and had a difficult time identifying our drivers. The traffic around the Don Carlos is very congested. We might have preferred staying... Read more

The guides we had were all excellent and most of all very kind. Marina did a great job for us. The only hotel that we found to be just ok was the Don Carlos. Uber drivers we contacted for a ride to some of our tours did not want to come to our hotel but asked us to come out to a very busy circle. The problem with that was that we had no internet out there and had a difficult time identifying our drivers. The traffic around the Don Carlos is very congested. We might have preferred staying closer to the start of our food and walking tours.
We were challenged by driving directions. Our GPS in the rental car did not work. Because we are of a certain age this was our first time traveling with our phone as our primary guide. My understanding is that Portugal Trails does map out your trip with specific directions via GPS which would have been helpful. My big takeaway from Portugal was the kindness of the Portuguese people.

Hotel Reviews
1872 River House
Porto

Lots of character. Great location. Our rooms quite small and tight. Other rooms looked larger.

Évora Olive Hotel
Évora

Loved this hotel. It was not about old world character which we very much appreciate but it is very modern and a great hotel.

Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Apr 28, 2023
Hi Lee! Thank you so much for taking the time to write your trip review! I will pass on your kind words to all the team :) Thank you for sharing your comments about the difficulties you had finding your way to the Douro Valley and Don Carlos Park Hotel. On your travel documents, I always include the Google Map link to your driving route so you can download the route in advance on your phone and follow the directions without internet but I should have been more informative about this to... Read more

Hi Lee! Thank you so much for taking the time to write your trip review! I will pass on your kind words to all the team :) Thank you for sharing your comments about the difficulties you had finding your way to the Douro Valley and Don Carlos Park Hotel. On your travel documents, I always include the Google Map link to your driving route so you can download the route in advance on your phone and follow the directions without internet but I should have been more informative about this to facilitate the drive. Indeed the best part of visiting a new place is their culture and people, it is the best souvenir. It has been a true pleasure helping your plan your trip to Portugal and I hope you come back to discover other cities of Spain! Warmes regards, Marina

Owen and Emily did an excellent job planning ...
England | Apr 20 - Apr 25, 2023

S
Susan S.
Tysons Corner, VA | Reviewed on Apr 27, 2023
Owen and Emily did an excellent job planning our trip to Liverpool, which they had to plan twice since the soccer game we had planned to attend was cancelled. Everything ran smoothly and the guides and hotel were excellent. So happy I went with kimkim instead of planning on my own. Read more

Owen and Emily did an excellent job planning our trip to Liverpool, which they had to plan twice since the soccer game we had planned to attend was cancelled. Everything ran smoothly and the guides and hotel were excellent. So happy I went with kimkim instead of planning on my own.

Hotel Review
Hope Street Hotel

Liked the location and choice of restaurants. Enjoyed the free buffet breakfast and the Spa. Would have like to have utilized more of the spa services but they were totally booked before we arrived,

Authenticity & Character
not sure what this means but was a modern high end hotel.
Location
walkable, plenty of restaurants, beautiful churches
Staff
responsive, supplied refrigerator when requested
Cleanliness & Comfort
everything immaculate
Activity Reviews
Welcome to Manchester
Welcome to Manchester
England

Tour guide Neil extremely knowledgeable and accommodating.

Quality of Experience
Guides, Drivers and Staff
Neil was an excellent guide
Transport
comfortable ride,
Liverpool FC Stadium Tour
Liverpool

enjoyed stadium tour

Quality of Experience
got to see pitch, did not get to see actual dressing rooms as we had been told
Guides, Drivers and Staff
tour guide personable and knowledgeable. Driver excellent
Transport
Enjoyed riding with Adrian (sp?) gave us an interesting perspective of liverpool
Liverpool Football Hospitality
Liverpool

Enjoyed the hospitality suite but would probably book in the Kop next time for a more real soccer experience

Quality of Experience
food was not great
Guides, Drivers and Staff
staff very helpful at stadium
Transport
Adrian was on time, very personable
Local specialist: Owen Davies

Late to review. Life got crazy upon my return...
Morocco | Mar 11 - Mar 20, 2023

A
Ann k.
Overland, MO | Reviewed on Apr 27, 2023
Late to review. Life got crazy upon my return but trip met all expectations. Excellent drivers, guides and truly memorable people in a lively country. Very personalized, great accommodations and sights. All in all pretty much perfect! Read more

Late to review. Life got crazy upon my return but trip met all expectations. Excellent drivers, guides and truly memorable people in a lively country. Very personalized, great accommodations and sights. All in all pretty much perfect!

Hotel Reviews
Riad & Spa Dar Bensouda
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riyad el Cadi
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Madada Mogador
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merzouga Dunes Camps
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiking the Road of 1000 Kasbahs
Hiking the Road of 1000 Kasbahs
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Dades Valley to Marrakech via Ait Ben Haddou
Dades Valley to Marrakech via Ait Ben Haddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes

Excellent guide

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Guide was not very interactive.

Quality of Experience
Guides, Drivers and Staff
Driver great. Guide less so
Marrakech to Essaouira
Marrakech to Essaouira
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on May 17, 2023

Hi Ann,

Thanks for taking the time to write a review! We are so happy to hear that you were pleased with your trip and had a great time in Morocco. I know that your daughter and I worked together fairly extensively as she really wanted the trip to be as close to perfect as possible for you. We are happy that we were able to be a part of it!

Thanks and keep in touch,
Sharon and the rest of the Morocco Immersion team

Great Introduction to Nepal
Nepal | Apr 21 - Apr 26, 2023

Rachael
Rachael L.
Oman | Reviewed on Apr 27, 2023
What a great introduction to Nepal. My trip was so well organized and each place I stayed was unique with friendly hosts. Waking to Mountains in Nagarkot day 1 was amazing followed my 4 days of hiking up and down lush, terraced valleys with my amazing guides, Mingma and Dorze. I loved making Nepali food with Christina and Maya at Mata Chen, such a beautiful place to stay. My final day biking from Panouti to Kathmandu with my incredible guide Usha was surreal. From hilltop villages to temples... Read more

What a great introduction to Nepal. My trip was so well organized and each place I stayed was unique with friendly hosts. Waking to Mountains in Nagarkot day 1 was amazing followed my 4 days of hiking up and down lush, terraced valleys with my amazing guides, Mingma and Dorze. I loved making Nepali food with Christina and Maya at Mata Chen, such a beautiful place to stay. My final day biking from Panouti to Kathmandu with my incredible guide Usha was surreal. From hilltop villages to temples along the way and a crazy, fun ride across Kathmandu right to my hotel. Unforgettable!

Hotel Review
Matan Chhen
Panauti

Matan Chechen is so unique with beautiful, spacious rooms and traditional Newari architecture. The host Christina is so friendly and let me shop and cook dinner with her and Maya. They took me on a tour of the city’s temples and made sure my biking experience the next day was all set up. What a wonderful location with amazing people.

Authenticity & Character
Traditional architecture and home cooked meals. Rooms have brass sinks, intricate wood detail and thick, wood ceiling beams - gorgeous.
Location
Right in the heart of Panouti
Staff
So helpful and friendly from shopping, walking and cooking together. They were kind and attentive. Space to socialize but also lots of room in your room to relax.
Cleanliness & Comfort
Comfortable bed, clean rooms and a nice sitting area in the room.
Local specialist: Amanda Delecca

Ana was outstanding.
Indonesia | Apr 13 - Apr 23, 2023

Amy
Amy M.
SeaTac, WA | Reviewed on Apr 26, 2023

Ana was outstanding. While planning, she listened to us and what we had research and helped us with local knowledge. Despite the 15 hour time difference, she was quick to respond.
Once we arrived, she met us at our hotel to welcome us and confirm our schedule. She was available during our whole trip for random questions, even as small as bug spray brand.
She was kind and communicative. Our trip was much richer because of her help.

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on May 03, 2023

Dear Amy,

Thank you for such a wonderful review!
I loved meeting you and you girls were the perfect guests!

I hope we will have an opportunity to plan together again in future!

I wish you all the best in your exploring myself era!

Warmest Regards,
Ana

We had an absolutely amazing time in Quito, M...
Galapagos Islands | Apr 12 - Apr 21, 2023

Will
Will P.
Hickory, NC | Reviewed on Apr 26, 2023
We had an absolutely amazing time in Quito, Mindo, and the Galapagos! I was trying to create the best 30th birthday trip to my adventurous, nature-loving fiance and this trip truly delivered. I only wish we both had more time off from work to explore more of the Galapagos Islands. Our local specialist, Linda, was amazing to work with and very responsive to our questions. She even added the nice personal touch of meeting us in Quito. We got to meet so many interesting people on our trip as... Read more

We had an absolutely amazing time in Quito, Mindo, and the Galapagos!

I was trying to create the best 30th birthday trip to my adventurous, nature-loving fiance and this trip truly delivered. I only wish we both had more time off from work to explore more of the Galapagos Islands. Our local specialist, Linda, was amazing to work with and very responsive to our questions. She even added the nice personal touch of meeting us in Quito. We got to meet so many interesting people on our trip as well, including backpackers/travelers and locals. Our state appointed tour guides in the Galapagos (including Astrid and Nathalie) were all very knowledgeable: you could literally ask them anything!

Highlights of our trip include:
1. Walking tour around Quito
2. The cloud forest in Mindo which included Zipling, hummingbird preserve (so, so many beautiful species), a chocolate making tour, and early morning bird watching (we got to see 4/5 types of toucans and feed hummingbirds from our hands!)
3. Standing along the ECUATOR!!!
4. Swimming/snorkeling with 20+ hammer head sharks and green sea turtles at kicker rock (near San Cristobal)
5. Exploring the giant tortoise reserve on Santa Cruz. (Did you know that because of the introduction of guava to the islands these gentle giants are developing diabetes? It seems these beautiful creatures have a real sweet tooth and that we sadly have caused!)
6. Spying on nesting Blue-Footed Boopies and frigate birds, looking for marine and land iguanas, and watching sea lions surf on north Seymore island.
7. Swimming with fur seals, sea lions, and other marine animals and fish off north Seymore island
8. Exploring a coffee and chocolate farm on Santa Cruz, as well as learning how they produce a local favor adult beverage.
9. Watching penguins swim and albatross sore, as well as learning about the volcanic creation of the islands at San Bartolome island.

As a former backpacker our accommodations were absolutely fantastic and luxurious. The food was also wonder and a key part of the experiences as well.

Verdict: We will definitely be using Kim Kim again and we will be back to the Galapagos!

Hotel Reviews
La Casona de La Ronda
Quito

Beautiful, centrally located hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrabambú Lodge
Mindo

We absolutely loved this treehouse type of hotel with an amazing view. The only thing we had a problem with a large spider (it is the rainforest). The outdoor jacuzzi was a nice touch!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galapagos Sunset
Puerto Baquerizo Moreno

We loved this centrally located, luxurious hotel where we could hear the sealions. Breakfast on the roof with an amazing view was delightful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora

We had a blast at this luxurious hotel, which had amazing breakfast and restaurant for dinner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

We loved seeing all the wildlife at North Seymor. So many amazing species to see. Our guide, Nathalie, was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito City Tour
Quito City Tour
Ecuador

Danny was an amazing tour guide who showed us so much of his city. We highly recommend him

Quality of Experience
Guides, Drivers and Staff
Transport
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Galapagos Islands

Astrid was an amazing tour guide! She was so knowledgeable. We really enjoyed the highlands, tortoise reserve, adn laval tunnels despite the extensive downpours

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkel at Kicker Rock (Leon Dormido)
Snorkel at Kicker Rock (Leon Dormido)
Galapagos Islands

This was an amazing experience to snorkel with hammerhead sharks and sea turtles. This is also a great place to scuba if you are certified.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to another uninhabited island
Visit to another uninhabited island
Galapagos Islands

This was an amazing excursion where we learned a lot about the topography and origin of the islands. The sea-life was also amazing.

Quality of Experience
Food
Guides, Drivers and Staff
The crew of the Nautilus were fantastic
Transport
Transfer to Mindo & Activities in the cloud forest
Transfer to Mindo & Activities in the cloud forest
Ecuador

We enjoyed Zipling, birdwatching and feeding hummingbirds, and enjoying the chocolate making tour

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mindo & Return to Quito
Mindo & Return to Quito
Ecuador

We really enjoyed the Equator excursion!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Replied on Apr 27, 2023

Will, it was such a pleasure to help you plan this birthday trip for your fiance! I am very happy for you that you were able to see that much amazing wildlife, especially so many toucans and hammerhead sharks, and that you've enjoyed every single hotel throughout your trip.
Even if you didn't have more days off work this time, I really hope that you can return one day to explore other parts of Ecuador such as the rainforest or the Andes - I am sure that both of you would enjoy it!
I hope to see you again one day, and in the meantime: safe travels!
Linda

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.